The Hartford
Industry: Financial services company
DescriptionThe Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company. The Hartford is a Fortune 500 company headquartered in its namesake city of Hartford, Connecticut. It was ranked 156th position in Fortune 500 in the year of 2018. Headquarters: Hartford, Connecticut, United States Number of employees: ~16,400 (2017) CEO: Christopher J. Swift (Jul 1, 2014–) Subsidiaries: Y-Risk, LLC,
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The Hartford Employees
Towers Watson September 2015 - Present
Long Term Care Group September 2014 - April 2015
Best Buy December 2010 - July 2013
Best Buy September 2009 - December 2010
The Hartford December 2005 - June 2008
Woodbury Lutheran Church September 2002 - October 2005
State Farm Insurance September 1998 - October 2000
Skills
Customer Satisfaction, Call Centers, Customer Service, Customer Experience, Retail, Coaching, Training, Outlook, Data Entry, Sales, Microsoft Excel, Customer Retention, Inventory Management, Microsoft Office, Time Management, Telephone Skills, PowerPoint, Team Building, Microsoft Word, Team Leadership, Facebook, Social Media, Lotus Notes, YouTube, Mainframe, Internet, White Belt
Education
Rasmussen College-Minnesota
Human Resources and Organizational Leadership, Human Resources and Organizational Leadership
Century College
University of Phoenix
Business
The Hartford January 2011 - April 2014
The Hartford February 2006 - January 2011
The Hartford June 2004 - January 2006
The Hartford June 2003 - May 2004
The Hartford January 2001 - May 2003
The Hartford December 2000 - July 2001
The Hartford February 2000 - November 2000
The Hartford January 1997 - January 2000
The Hartford January 1995 - December 1996
Skills
Underwriting, Property & Casualty..., Sales, Commercial Insurance, Claims Management, Risk Management, Insurance, Leadership, Casualty, Workers Compensation, Liability, Commercial Lines, General Insurance, Claim, Legal Liability, Management, D&O, Interpersonal Skills, Negotiation, Customer Focus, Teamwork, Flexibility, Diplomacy and Tact, Business Strategy, Resource Management, Proactive Thinking, Empathy, Human Resource..., Goal Setting, Evaluating Others, Understanding..., Employment Practices..., Sales & Marketing..., New Business Development, Agency Relationship..., Insurance Broker..., Talent Development, Influence Others, Personnel Management, Talent Management
Education
Central Michigan University 1990 — 1994
B.S., Mathematics, Statistics, Actuarial Science, Business Administration
The Hartford July 2015 - Present
The Hartford September 2014 - July 2015
Adevia SpaSalon October 2013 - September 2014
National Organization for Women January 2014 - May 2014
Minnesota Women's Consortium September 2013 - December 2013
Dellwood Country Club June 2013 - September 2013
Forest Laker Bar & Restaurant March 2012 - September 2013
maurices December 2007 - December 2011
Skills
Team Management, Delegation, Accountability, Coaching, Motivation, Time Management, Long-term Customer..., Continuous Improvement, Organized Multi-tasker, Phone Etiquette, Inventory, Cash Register, Cash Handling Experience, Schedules, Close Attention to..., Cashiering, Inventory Management, Dependable Team Player, Interpersonal..., Retail Sales, Friendly Personality, Bartending, POS, Oral, Loss Prevention, Goal-driven leader, Highly personable, People-oriented
Education
Hamline University 2012 — 2014
Bachelor's Degree, Women's Studies, Anthropology, 3.80 GPA
Century College 2009 — 2012
Associate of Arts (AA)
The Hartford November 2014 - Present
Perfect Fit Industries June 2014 - October 2014
IKEA January 2009 - June 2014
Skills
Management, Customer Service, Microsoft Office, Microsoft Word, Data Analysis, Data Entry, Social Media Marketing, Microsoft Excel, Marketing Strategy, Marketing, Marketing Communications, New Business Development, Event Management, Sales, Retail, Training
Education
Central Piedmont Community College
International Business/Marketing
The Hartford March 2013 - Present
The Hartford September 2012 - March 2013
The Hartford April 2011 - August 2012
The Hartford 2004 - April 2011
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Casualty, Commercial Lines, Risk Management, Inland Marine, Legal Liability, Customer Service, General Insurance, Management, Peer Mentoring, Leadership, Liability, Team Management, Thought Leadership, Professional Liability, Account Management, Claim
Education
Gardner-Webb University 2009 — 2010
MBA, Business Administration
Central Michigan University 1996 — 2000
B.S, B.A., Marketing
Detroit Mackenzie High School 1993 — 1996
The Hartford July 2014 - Present
TJX May 2012 - Present
Northern Middlesex YMCA May 2013 - September 2014
TicketNetwork November 2013 - July 2014
TJX May 2011 - November 2013
TJX January 2011 - November 2013
TJX October 2004 - January 2011
City of Middletown January 2004 - January 2010
Skills
POS, Microsoft Office, Phone Skills, Telephone Skills, Retail, Sales, Management, Time Management, Customer Service, Public Speaking, Microsoft Word, PowerPoint, Teamwork, Fitness, Communication
Education
Charleston Southern University 2005 — 2010
Bachelor of Science, Kinesiology
Kelly June 2014 - January 2015
King's College June 2011 - August 2011
Starfish Initiative September 2010 - January 2011
The Hartford May 2005 - November 2007
Indiana Farm Bureau April 2002 - May 2005
Skills
Insurance, Claim, Customer Service, Liability, Legal Writing, Legal Ethics, Legal Documents, Title Searches, Legal Research, Management, Outlook, Notary Public, Windows 7, Software Documentation, Policy, Invoicing, Health Insurance, Life Insurance, Small Business, Commercial Litigation, Research, Accounting, Family Law, Real Estate Transactions, Preparation of Wills, Living Will, Title Insurance, Call Centers, New Business Development, Sales, Process Scheduler
Education
Central Piedmont Community College 2011 — 2015
AAS, Paralegal
Harrison College 2010 — 2011
Criminal Justice/Paralegal
Harrison College 2009 — 2010
Ivy Tech Community College
AS, Human Services
AMSO Health 2013 - Present
Advantage Training, LLC January 2012 - Present
Quillan Financial and Employee Benefits January 2012 - Present
Dearborn National August 2009 - September 2011
CBIZ July 2006 - February 2009
The Hartford July 2004 - July 2006
Skills
Group Benefits, Plan Design, Health Savings Accounts, Employee Benefits, Defined Benefit, Employee Benefits..., Property & Casualty..., Wellness Programs, Corporate Wellness, Wellness Initiatives, Wellness Industry, Business Planning, Employee Wellness, Management, Wellness, Brokers, Corporations, Dentistry, Disability Insurance, Insurance, Claim, Health Insurance, Sales, Life Insurance, Term Life Insurance
Education
Central Michigan University 1997 — 2002
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies
Accenture November 2014 - Present
The Hartford May 2012 - October 2014
The Hartford January 2008 - May 2012
The Hartford March 2005 - January 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Management, Customer Support, Organization, Personnel Management, Interviews, Automated Underwriting..., Human Resources, Time Management, Onboarding, Microsoft Excel, Facilitating the..., Interview Coordination, Staffing Strategy..., Coaching & Consultation..., Leadership, Sales, Talent Acquisition
Education
Chicago State University 2012 — 2013
Bachelor of Science (BS), Human Resource Management & Business Management, 3.75
Chicago State University 2012 — 2013
Bachelor of Science (B.S.), Human & Business Maangement, 3.75 GPA
Michigan Millers Mutual Insurance Company August 2011 - Present
Citizens Hanover Insurance Group January 2003 - September 2011
Amerisure Corp September 1993 - December 2002
The Hartford 1991 - 1992
Skills
Commercial Insurance, Underwriting, Risk Management, Brokers, Insurance, Commercial Lines, Property & Casualty..., Umbrella Insurance, Legal Liability, Claim, Workers Compensation, Training, Casualty, Liability, General Insurance, Professional Liability, CPCU, Reinsurance, Liability Analysis, Employment Practices..., D&O, Inland Marine, Excess, Captives, Homeowners, Directors & Officers..., Surety Bonds, Workers' Compensation..., Automobile Liability, P, Casualty Insurance
Education
Central Michigan University
BSBA, Finance
Saranac Community Schools
Diploma, college preparation
SteelFab, Inc. July 2011 - Present
Liberty Mutual Insurance August 2005 - December 2008
The Hartford March 2000 - August 2005
Skills
World Class Customer..., Analytical Skills, Employee Training, Professional Mentoring, Investigative Research, High Pressure Situations, Pressure Handling, Meet Deadlines, Information Gathering, Production Support, Business Decision Making, Underwriting, Property & Casualty..., Typing, Accurate Data Entry, Work in A Fast Paced..., Learn New Software..., Professional Experience, Reinsurance, Actuarial Science
Education
Central Piedmont Community College 2009 — 2010
Autobody Repair, Certificate in Automotive Refinishing
Strayer University-North Carolina 2007 — 2009
ESPN June 2015 - Present
TEKsystems February 2015 - June 2015
Travelers October 2014 - January 2015
The Hartford May 2010 - September 2014
Hartford Technology Services Company( HTSC) September 2008 - May 2010
Hartford Technology Services Co September 1999 - September 2008
The Hartford November 1997 - September 1999
Xerox January 1990 - November 1997
Skills
Scrum, Agile Project Management, Agile Methodologies, Agile Coaching, Leadership, Strategy, Change Management, Consulting, Relationship Management, Project Delivery, Training Facilitation
Education
Charter Oak State College
BS, Management and Technology
The Hartford Sr. IT Business ConsultantThe HartfordJanuary 2015 - Present
AGL Resources August 2013 - December 2014
Self-Employed June 2013 - December 2014
CSC June 2008 - March 2013
Northeast Columbia Soccer Assn 1997 - 2012
US Navy February 1978 - May 2011
Computer Sciences Corporation July 2004 - July 2008
CSC November 1994 - June 2004
Skills
Information Technology, Software Development, SDLC, Program Management, Software Project..., PMP, Project Planning, IT Service Management, Testing, Quality Assurance, MS Project, Outsourcing, Requirements Analysis, Business Analysis, IT Strategy, Cross-functional Team..., Visio, Cloud Computing, Software Documentation, Management, Integration, Requirements Gathering, XML, CRM, Vendor Management, Access, IT Management, SQL, ITIL, Test Planning, SharePoint, Security, Process Improvement, Microsoft Project, Active Directory, Troubleshooting, System Administration, Disaster Recovery, ASP.NET MVC, Objective-C, C#, C, C++, VB.NET, Business Process..., Visual Basic, Leadership, UML Tools, P&C Insurance
Education
Webster University 2008 — 2011
MBA-IT, BUSINESS/IT
Charleston Southern University 1985 — 1989
BS, COMPUTER INFORMATIONS MANAGEMENT
Kansas State University 1976 — 1978
Manhattan Christian College 1975 — 1978
Bandeirante HS - Ceres Go 1970 — 1972
The Knowledge Academy
Travelers June 2015 - Present
Travelers August 2012 - Present
Hartford Life January 2008 - July 2012
The Hartford January 2008 - July 2012
The Hartford Insurance Group June 2006 - December 2007
The Hartford Insurance Group May 2005 - June 2006
Skills
Administrative..., Insurance, Process Improvement, Customer Service, Marketing, Claim, Change Management, Microsoft Office, Sales, Leadership, 401k, Software Documentation, Coaching, Microsoft Excel, Project Management, Management, Analysis, Team Building, Underwriting
Education
Southern New Hampshire University 2015 — 2016
Master’s of Science, Justice Studies with a concentration in Terrorism & Homeland Security, TBD
Charter Oak State College 2011 — 2014
Bachelors of Science, Paralegal Studies, Criminal Justice, and Psychology, 2.58
Charter Oak State College 2008 — 2011
AS, Criminal Justice
Sandy Hook Promise March 2013 - Present
Spot On Solutions Limited July 2009 - December 2010
The Carbon Trust July 2009 - July 2010
The Hartford September 2008 - July 2009
Norwich Union Healthcare September 1998 - June 2008
Bernard Matthews July 1994 - September 1998
Skills
Marketing Strategy, Strategy, Integrated Marketing, Marketing Communications, Lead Generation, Brand Development, Cross-functional Team...
Education
Chartered Institute of Marketing 1995 — 1998
Diploma, Marketing
Trinity College-Hartford 1988 — 1992
B.A., English and Theatre
Cranston High School East 1985 — 1988
Diploma, High School
The Hartford February 2014 - Present
The Hartford April 2012 - February 2014
The Hartford June 2011 - April 2012
The Hartford May 2008 - June 2011
The Hartford August 2001 - May 2008
Skills
Underwriting, Commercial Insurance, Sales, Territory Management, Insurance, General Insurance, Property & Casualty..., Workers Compensation, Commercial Lines, Employment Practices..., Call Center, Casualty, Legal Liability, Liability, Pricing, Professional Liability, Umbrella Insurance, Salesforce.com, Process Improvement, Claim, Training, Management, Strategy, Sales Operations, Customer Retention, Forecasting, Product Management, New Business Development, Marketing
Education
Watertown High School
Charter Oak State College
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.8
Naugatuck Valley Community College
Associate of Science (A.S.), Accounting
World Ventures October 2012 - Present
Mile High Millionaires Club October 2012 - Present
Entrepreneur. Trips4UnMe October 2012 - Present
The Hartford February 2000 - January 2012
Skills
Account Management, Sales, Insurance, New Business Development, Sales Management, Customer Service, Strategic Planning, Marketing Strategy, Leadership, Management, Direct Sales, Marketing, Selling, Small Business, Coaching, Event Management, Social Media, Retirement Planning, Training, Investments, Team Building, Budgets, Retirement, Event Planning, Social Networking
Education
Chadron State College 1975 — 1979
Pre-Law Studies/Accounting
International Fidelity Insurance Company April 2015 - Present
The Hartford September 2013 - April 2015
The Navigators Group, Inc. August 2012 - August 2013
Propel Insurance June 2010 - June 2012
UPS Freight September 2006 - June 2010
Skills
Account Management, PowerPoint, Word, Excel, Surety Bonds, Credit Analysis, Financial Analysis, Underwriting, Insurance, Financial Risk, Commercial Insurance, Microsoft Word, Customer-focused, Marketing, Ratemaking, Risk Management, Surety, Microsoft Excel, Credit, Management, Accounting, Professional Liability, Property, Brokers, Liability
Education
Central Washington University 2005 — 2010
Bachelor of Science, Business Administration
Dale Carnegie Training 2012 — 2012
Certificate of Achievement, Skills for Success
Financial Services Company June 2015 - Present
United Technologies 2011 - June 2015
Diageo April 2008 - November 2010
Kforce Inc. December 2007 - April 2008
Connecticare August 2006 - December 2007
Kforce Inc. April 2006 - August 2006
The Hartford August 2005 - April 2006
Robert Half International August 2004 - February 2005
enherent Corp April 2004 - July 2004
The Hartford August 2003 - March 2004
Skills
Leadership, Networking, Oracle, Project Management, SAP, Software Development, Vendor Management, Human Resources, Microsoft SQL Server, Business Analysis, Consulting, Integration, SDLC, Information Technology, Business Intelligence, Technical Support, Analysis, Information Security, Process Improvement, Management
Education
Western Governors University 2014 — 2016
Master's Degree, Computer and Information Systems Security/Information Assurance
Charter Oak State College
BS
The Hartford November 2013 - Present
iPressroom January 2013 - Present
East Lincoln Animal Hospital July 2012 - Present
Parents & Colleges June 2012 - January 2013
On Campus Sports August 2012 - December 2012
Somerset Medical Center May 2004 - November 2006
Pizza Hut August 2001 - May 2004
Skills
Research, Event Management, Commercial Insurance, Public Relations, Communication Skills, Strongly self-motivated, Customer Service, Social Networking, Process Scheduler, Social Media, Editing, Microsoft Excel, Data Entry, Meet Deadlines, Microsoft Office, PowerPoint, Teamwork, Customer Insight, Keen Listener, Time Management, Creative Writing, Desire to Succeed, Healthcare
Education
East Carolina University DECurrent 2010 — 2013
Bachelor of Science, Public Relations, Advertising, and Applied Communication, 3.55 GPA
Central Piedmont Community College 2007 — 2009
Associate of Arts
The Hartford January 2012 - Present
The Hartford September 2010 - March 2012
First Cherokee State Bank August 2002 - August 2010
Education
Chattahoochee Technical College 2006 — 2009
AAS, Accounting
Chattahoochee Technical College 2006 — 2009
AAS, Administration Office Technology
Schneider Electric December 2008 - Present
Pratt & Whitney 2008 - 2008
Cox Communications 2003 - 2008
Albertus Magnus College, Mitchell College, University of Connecticut School of Continuing Studies 1993 - 2006
The Hartford 1998 - 2001
Mystic Performance Group 1993 - 1998
Analysis & Technology, Inc. 1982 - 1993
US Navy 1976 - 1982
Skills
Instructional Design, Team Building, Training, Coaching, Change Management, Employee Training, Management, Salesforce.com, Call Centers, Marketing, Business Strategy, Process Improvement, Cross-functional Team...
Education
Chapman University
BS Business Administration, Management
University of Redlands
Master of Business Administration (MBA), Business Administration and Management, General
LisiProta Technology Solutions December 2014 - Present
Bank of America February 2008 - December 2014
The Carolina Group Partners May 2006 - February 2008
The Hartford April 2003 - April 2005
Skills
Desktop Support, Administrative Support, Corporate Communications, Microsoft Office 2007, Data Analysis, Database Administration, Benefit Administration, Training & Development, Administrative..., Benefits Administration, Technical Support, Access, Time Management, Employee Relations, SharePoint, Team Building, Analysis, Vendor Management, Project Management, PeopleSoft, Recruiting, Payroll, Employee Training, Human Resources, Microsoft Word, Onboarding, Customer Service, Employee Benefits, Outlook, Business Analysis, Public Speaking, Visio, Leadership, Process Improvement, Microsoft Office
Education
Central Piedmont Community College 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
Central Piedmont Community College 2006 — 2008
Certificate, Human Resource Management
New Horizons 2007 — 2007
Course, Adobe Creative Suite
Central Piedmont Community College 2006 — 2006
License, Notary Public
West Charlotte High School 1994 — 1998
Diploma, High School/Secondary Diplomas and Certificates
CSAA Insurance Group June 2010 - Present
CSAA Insurance Group, a AAA Insurer June 2009 - Present
The Hartford October 2007 - May 2010
Fowler Auto Group August 2006 - October 2007
Land O'Lakes, Inc. April 2006 - August 2006
Land O Lakes March 2005 - April 2006
Land O Lakes September 2003 - March 2005
Regis Corporation September 2000 - September 2003
Skills
Employee Benefits, Performance Management, Workforce Planning, Leadership Development, Employee Engagement, Organizational..., Training, HR Policies, Personnel Management, Team Building, Conflict Resolution, Incentive Programs, Hiring, Strategic Planning, Call Centers, Employee Training, Coaching, Succession Planning, Onboarding, Employee Relations, Customer Service, Human Resources, College Recruiting, Talent Acquisition, Benefits Administration
Education
University of St. Thomas 2000 — 2005
Communication, General
Century College
Associate of Arts, Human Services
Irondale High School
Southern Nazarene University
Bachelor of Science, Organizational Leadership
Prudential Connecticut Realty Sales ExecutivePrudential Connecticut Realty2004 - Present
The Hartford 2001 - 2003
Education
Charter Oak State College
Associate
Ameriprise Financial Services, Inc. August 2015 - Present
Ameriprise Financial Services, Inc. December 2014 - July 2015
Aon September 2013 - November 2014
Ameriprise February 2012 - September 2013
The Hartford September 2011 - February 2012
The Hartford July 2007 - September 2011
The Hartford May 2005 - January 2007
Skills
Quality Center, Process Improvement, Quality Assurance, Business Analysis, Call Centers, Requirements Gathering, Program Management, Management, Insurance, Finance
Education
Penn State University 2015 — 2019
Bachelor of Science (B.S.), Security and Risk Analysis - Information and Cyber Security
Century College 2008 — 2012
Associate of Applied Science, Business Management
Century College 2008 — 2012
Associate of Arts (AA), Liberal Arts
The Hartford March 2014 - Present
Surety Association of Washington January 2015 - Present
Pacific Lutheran University Business Network - PLUBN June 2012 - Present
Brown & Brown July 2012 - February 2014
Washington State Department of Transportation September 2007 - June 2012
Skills
Financial Analysis, Accounting, Risk Management, Nonprofits, Public Speaking, Microsoft Excel, Strategic Planning, Microsoft Office, Data Analysis, Customer Service, Event Planning, Research, Project Planning
Education
Pacific Lutheran University 2005 — 2007
Bachelor of Business Administration (BBA), Accounting
Central Washington University 2003 — 2005
Rogers High school
Aylen Jr. Highschool
AXA Equitable September 2014 - Present
AXA Equitable October 2011 - September 2014
The Hartford August 2006 - October 2011
The Hartford August 2006 - November 2009
Sprint Nextel August 2004 - July 2006
Skills
Employee Relations, Management, Underwriting, Workers Compensation, Insurance, Customer Service, Leadership, Life Insurance, Commercial Insurance, Process Improvement
Education
Central Piedmont Community College
Business Adminstration, Human Resources
Connecticut Department of Transportation 2014 - Present
Lesro Industries 2010 - 2013
The Hartford 2003 - 2010
Hartford Investment Management 2001 - 2003
Hartford Investment Management 1999 - 2001
Skills
Talent Management, Employee Relations, Human Resources, Personnel Management, HR Consulting, Leadership, Coaching, Employee Benefits, Employee Engagement, Succession Planning, Performance Management, Onboarding, Talent Acquisition, Deferred Compensation, Organizational..., Workforce Planning
Education
Charter Oak State College
Travelers March 2011 - Present
Travelers April 2010 - March 2011
Independent Contractor March 2009 - March 2011
CIGNA February 2009 - April 2010
The Hartford June 2002 - December 2008
Business Improvement Services 1996 - 2002
Knowledge Based Systems, Inc 1994 - 1996
Wizdom Systems, Inc. 1992 - 1994
Potomac Systems Engineering 1986 - 1992
USN 1966 - 1986
Skills
Program Management, Business Process..., Cross-functional Team..., Strategic Planning, Management, Business Requirements, Research, SDLC, Process Improvement, Six Sigma, PMP, Requirements Analysis, Business Process, Process Engineering, Integration, Analysis, Strategy, Project Planning, Training, Leadership, Business Strategy, Business Analysis, Vendor Management, Project Management
Education
George Mason University 1996 — 1998
The Institute of Public Policy
Naval Postgraduate School 1980 — 1982
MS, Operations Research
Charleston Southern University 1972 — 1974
BS, Mathematics and Physics
Landry's Restaurants December 2014 - Present
Hawthorn Woods Country Club May 2014 - October 2014
Lindy's Landing April 2014 - October 2014
Joey DS Oakroom January 2009 - January 2014
College Pro May 2008 - September 2008
The Hartford April 2006 - May 2008
Skills
Customer Service, Training, Leadership, Event Management, Microsoft Office, Microsoft Word, Sales, Social Media, Strategic Planning, Series 6, Bartending, Life Insurance, Variable Annuities, Fixed Annuities
Education
Central Michigan University 2000 — 2005
Bachelor of Science (BS), Entrepreneurship/Entrepreneurial Studies
Stonebridge Construction & Communities August 2015 - Present
Stonebridge_Companies November 2013 - August 2015
The Hartford September 2012 - November 2013
HOM Furniture July 2010 - September 2012
Ethan Allen September 2009 - July 2010
Blue Cross Blue Shield of Minnesota January 2002 - April 2007
Skills
Interior Design, Space Planning, AutoCAD, Furniture, Sketching, Furnishings, Interior Architecture, Design Research, Rendering, Concept Design, Sustainable Design, Architectural Drawings
Education
Century College 2007 — 2009
AS, Interior Design
Raymond Auto Body January 2013 - Present
JJ Taylor Distributing April 2009 - Present
The Hartford August 2011 - October 2012
The Hartford March 2010 - August 2011
Dorothy Ann Bakery August 2000 - March 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Photoshop, English, Outlook, Windows, Account Management, Advertising, Adobe Creative Suite, Event Management, Event Planning, Management, Marketing, Negotiation, Promotions, Sales, Social Networking, Customer Satisfaction
Education
University of Wisconsin-River Falls 2006 — 2009
Bachelor of Science (B.S.), Marketing Communications
Century College 2005 — 2006
University of Minnesota-Duluth 2004 — 2005
The Hartford 2006 - 2009
Education
Central Piedmont Community College 2011 — 2012
Associate in Health Information Technology
Central Piedmont Community College 2010 — 2012
Associate in General Education
Central Piedmont Community College 2009 — 2010
Human Resources Generalist Certificate
Johnson C. Smith University - JCSU 1992 — 1994
3M August 2014 - Present
3M August 2012 - August 2014
3M September 2009 - August 2012
The Hartford January 2006 - February 2009
River Falls Area Hospital January 2004 - November 2006
Skills
Healthcare, Software Documentation, Customer Service, Microsoft Excel, Microsoft Office, Insurance, Quality Control, Critical Thinking, Outlook, Medical Records, Process Improvement, Customer Satisfaction, Management, Leadership, Human Resources, Recruiting, Microsoft Word, Time Management, Project Management, PowerPoint, Cross-functional Team..., Strategic Planning, Account Management, Team Building, Call Centers, Sourcing, Coaching, Hiring, Sales
Education
CVTC 2003 — 2004
Nursing
Century College 2002 — 2003
Nursing
University of River Falls 2001 — 2002
Psychology
The Hartford March 1994 - Present
The Hartford August 1999 - February 2013
The Hartford March 1994 - August 1999
Skills
PowerPoint, Microsoft Word, Typing, Spanish-speaking, Bilingual-English/Spanis..., Dependable Team Player, Excellent Communication, Microsoft Excel, Leadership, Teamplayer, Event Planning, Fundraising, Human Resources, Research, Public Relations, Organizational..., Non-profits, Microsoft Office, Employee Relations, Nonprofits, Public Speaking, Community Outreach, Management, Mentoring, Program Management, Customer Service, Insurance
Education
Center For Latino Progress 1993 — 1994
Certification, Computer Skills Training
Capital Commnity Technical College
Associates Degree, Associate of Science, Law/Social Service
Charter Oak State College
Bachelors, Criminal Justice
Hartford High School
High School Diploma, General Studies
AmWINS Group June 2015 - Present
ADP October 2010 - May 2015
ING 2007 - 2010
ING Employee Benefits 2004 - 2007
The Hartford 2002 - 2004
Skills
Program Management, Outlook, Team Building, Account Management, Problem Solving, Documentation, Employee Benefits, Software Documentation, Insurance, Leadership, Management, Analysis, Sales, Customer Satisfaction, Customer Retention, Marketing, Vendor Management
Education
St. Cloud State University 1998 — 2000
Bachelor of Science (B.S.), Mass Communication/Media Studies
Century College 1996 — 1998
Associate of Arts (AA), Communication, General
The Hartford April 2013 - Present
The Hartford January 2003 - April 2013
Afni 2000 - 2002
Kemper 1998 - 2000
Farmers Insurance Group of Companies 1995 - 1998
The Institutes 1994 - 1995
Education
Chestnut Hill College 1979 — 1983
BA
Nether Providence High School 1975 — 1979
Diploma
Goodwin College Dept. of Gen. Ed. December 2013 - Present
Goodwin College September 2011 - December 2013
The Hartford November 2004 - October 2010
Stanger & Arnold, LLC November 2001 - October 2004
Skills
Public Speaking, Higher Education, Community Outreach, Teaching, Nonprofits, Research, Event Planning, Program Development, Leadership Development, Fundraising
Education
Charter Oak State College
Business Administration and Management, General
Quinnipiac University
Organizational Leadership
University of New Haven
Interior Design
The Hartford July 2007 - Present
Skills
Team Building, Teamwork, Public Relations, Data Entry
Education
Chattahoochee Technical College 2004 — 2006
Associate's Degree, Cosmetology, Barber/Styling, and Nail Instructor
The Art Institute of Atlanta 2000 — 2001
Interior Design
Centennial High School 1998 — 2000
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Milton High School 1997 — 1998
College/University Preparatory and Advanced High School/Secondary Diploma Program
brightpeak financial October 2014 - Present
ServiceMaster of Minneapolis 2012 - 2014
Garden & Associates January 2012 - September 2012
Scrubs Direct, LLC March 2011 - December 2011
Wells Fargo Home Mortgage January 2010 - February 2011
The Hartford November 2007 - August 2009
Skills
Accounts Payable, Accounts Receivable, Invoicing, Invoice Processing, Invoice Discounting, Account Reconciliation, Spreadsheets, Sales, Administrative..., General Office Skills, General Office..., Job Scheduling, Meeting Planning, Customer Service, Customer Retention, Collections, Data Entry, Call Centers, Loan Servicing, Loan Modifications, Fixed Annuities, Variable Annuities, Investments, 401k, IRAs, 1099 Preparation, Payment Card Processing, ADP Payroll, Foreclosures, Vendor Relationships, Financial Statements, Property & Casualty..., Commercial Insurance, Health Insurance, Travel Management, Business Travel, Employee Training, Sales Management, Customer Escalation..., Escalation Resolution, Escalations Management, Research, Recruiting, Interpreting, Appointment Scheduling, Process Improvement, Disaster Response, Restoration, Water Damage Restoration, Payroll
Education
Century College 2005 — 2006
General Studies
The Charlotte Event Planners Networking Group August 2014 - Present
Gold Crown Events August 2014 - Present
The Hartford March 2005 - Present
SpringSing: Voices United for a Cure October 2008 - June 2010
The Team Burns Charitable Foundation 2008 - June 2010
St. Paul Travelers January 1989 - February 2005
Skills
Event Planning, Fundraising, Leadership, Insurance, Underwriting, Social Media, Press Releases, Property & Casualty..., Non-profits, Management, Sales, Workers Compensation, Nonprofits, Public Relations, Recruiting, Facebook, Management Consulting
Education
University of North Carolina at Charlotte 2014 — 2016
Bachelor of Arts (B.A.), Communication, General
University of Georgia - Grady
Advertising
Chestnut Hill College 1999 — 2000
The Hartford February 2013 - Present
The Hartford 2008 - February 2013
The Hartford 2004 - 2008
The Hartford 2003 - 2004
The Hartford 2000 - 2003
The Hartford 1996 - 2000
The Hartford 1995 - 1996
The Hartford 1988 - 1995
Skills
Business Objects, Process Improvement, Management, Business Intelligence, Enterprise Software, Business Analysis, Leadership, Integration, Insurance, Financial Analysis, Property & Casualty..., Risk Management, SAS, Data Warehousing, Enterprise Risk..., Cognos
Education
Syracuse University 2000 — 2004
MS Information Management
Wayne State University 1992 — 1998
MBA
Central Michigan University 1980 — 1984
BSBA, MIS
Stillwater Insurance Group January 2014 - Present
Independent Product Management Consultant June 2013 - December 2013
Enhanced Recovery Company, LLC December 2012 - May 2013
Kemper February 2012 - December 2012
Kemper January 2010 - January 2012
The Hartford January 2008 - August 2009
Deloitte Consulting August 2005 - January 2008
Skills
Strategic Planning, Process Improvement, Pricing, Insurance, Strategy, Business Intelligence, Property & Casualty..., Underwriting, Product Development, Marketing, Risk Management, Cross-functional Team..., Portfolio Management, Executive Management, Analytics, General Insurance, SDLC, Business Analysis
Education
The University of Connecticut 2003 — 2005
Master of Science, Mathematics - Actuarial Science
Central Methodist College 1999 — 2002
Bachelor of Arts, Mathematics/Accounting
The Hartford September 2011 - Present
United States Postal Service July 2010 - May 2011
Westfields Hospital & Clinic March 1999 - November 2009
Westfields Hospital & Clinic February 1995 - March 1999
Skills
Call Centers, Customer Service, Insurance, Finance, Process Improvement, Management, Microsoft Office, Sales, Team Building, Insurance Billing
Education
Century College
Human Services, General
The Hartford March 2010 - Present
The Hartford April 2015 - Present
Farmers Insurance July 2006 - May 2009
Skills
Claim, Customer Service, Property & Casualty..., Insurance, Process Improvement
Education
Central Washington University 2002 — 2006
Bachelor's degree, Criminal Justice and Corrections
Greenacre Properties, Inc. August 2015 - Present
Florida Brokerage Services, LLC March 2015 - Present
Toussaint Real Estate, LLC dba Property Management Services January 2005 - Present
The Hartford January 1996 - January 2005
Eversource(formerly known as Yankee Gas) January 1982 - January 1996
Skills
Project Management, Residential Real Estate, Commercial Real Estate, Facilities Management, Contract Negotiation, Project Planning, Budget Planning &..., Commercial Leasing, Successful Business..., Single Family Homes
Education
The George Washington University - School of Business 2000 — 2001
Master's Certificate, Project Management
Charter Oak State College 1983 — 1987
Bachelor of Science (B.S.), Engineering Technology, General
Hartford State Technical College 1980 — 1982
Associate of Science (AS), Electrical and Electronics Engineering
Gragg Orthodontics April 2013 - Present
Global Medical Imaging December 2009 - September 2011
Wachovia Securities Financial Network July 2007 - November 2008
The Hartford March 2006 - July 2007
Skills
Accounts Payable, Customer Service, Management, Sales, Time Management, Team Building, Outlook, Microsoft Excel, Invoicing, Process Improvement, Microsoft Office, Account Management, Budgets, Insurance, Medical Devices, Strategic Planning, Healthcare
Education
Central Piedmont Community College 2001 — 2003
John Hancock Life Insurance Company (U.S.A.) August 2012 - Present
The Hartford September 2009 - August 2012
PartnerComm, Inc. April 2008 - August 2009
MFS Investment Management October 1995 - March 2008
Mercer November 1983 - January 1993
Skills
Client Relationship..., Client Retention, Event Management, Retirement, 401k, Plan Design, Marketing Communications, Employee Benefits, CRM, Account Management, Business Planning, Strategic Communications, Management, Mutual Funds, Human Resources, Customer Retention, Series 63, Series 7, Relationship Management, Retirement Planning, Insurance, Financial Services, Investments
Education
State University of New York at Buffalo - School of Management
Bachelor of Science, Accounting
Central Michigan University
Masters of Science in Administration, Human Resources
VOYA Financial May 2011 - Present
The Hartford August 2007 - November 2009
The Hartford May 2001 - August 2007
The Hartford January 1998 - May 2001
The Hartford May 1995 - January 1998
The Hartford October 1988 - May 1995
The Hartford November 1985 - October 1988
Skills
Process Improvement, Insurance, Change Management, Management, Strategy, Customer Service, Team Leadership, Service Management, Cross-functional Team..., Analysis, Asset Managment, Consulting, ITIL, Asset Management, Configuration Management, Microsoft Office, IT Management, Leadership, Strategic Planning, Visio, IT Strategy, Requirements Gathering
Education
Charter Oak State College 2011 — 2014
Bachelor's degree, Concentration Health Care Adminstration
New Horizon's 2010 — 2010
PMP Certificate, Project Managment
Bay Path College 2005 — 2007
Business
Community Care Service, LLC September 2015 - Present
BI Incorporated October 2012 - November 2013
Mecklenburg Sheriff Depart. PSO January 2010 - December 2011
The Hartford November 2007 - October 2009
TitleMax of Columbia January 2006 - July 2007
BellSouth October 2003 - May 2005
Carolinas Health Care Systems January 2000 - January 2002
Skills
Public Speaking, Event Planning, Time Management, Data Entry, Microsoft Office, Outlook, Customer Service, Microsoft Word, Social Media, Employee Relations, PowerPoint, Teamwork, Community Outreach, Interviews, Policy, Program Development, Training, Nonprofits, Psychotherapy, Treatment
Education
UNC Charlotte 2012 — 2013
pursing a Bachelor, Psychology and Public Health
Central Piedmont Community College 2010 — 2011
Human Services/ Substance Abuse Counseling, Substance Abuse/Addiction Counseling
Divine Healthcare Academy 2009 — 2010
Phamacy Tech
Trident Technical College 2006 — 2007
Certificate, Administrative Professional
University of South Carolina 1996 — 2000
Bachelor of Liberal Arts, Cognate Psychology
Security First Insurance October 2013 - Present
The Ormond Agency November 2012 - September 2013
Rasmussen College March 2009 - October 2012
Evergreen Sales & Marketing October 2010 - June 2011
The Hartford January 2005 - September 2007
Wimble Insurance Center June 2002 - June 2004
Kosmas Group March 2001 - February 2002
Forest Glenn Townhomes January 2000 - February 2001
Skills
Efficient in billing..., Excellent people skills..., Superb communication..., Insurance, Call Center, Customer Service, Sales, Outlook, Microsoft Excel, Account Management, Customer Satisfaction, Commercial Insurance, Microsoft Word, Data Entry, Microsoft Office, PowerPoint, Salesforce.com, Underwriting, Customer Retention, Access, Process Improvement, Pricing, Cold Calling
Education
Rasmussen College 2009 — 2011
Associates, Health Information Tech
September 2003Florida Community College 2003 — 2003
Associate of Arts and Sciences (AAS), Health Information Technologist
Cheonggang Academy
Catawba Valley Medical Center March 2014 - May 2015
Novant Health July 2013 - March 2014
Catawba Valley Medical Center December 2011 - May 2013
Barnes Industries July 2010 - November 2011
Yale University January 2000 - June 2010
NESTLE NORTH AMERICA January 2004 - June 2007
The Hartford January 1984 - January 1998
Skills
Office ToolsMS WordMS..., Design ToolsAuto CAD..., Vendor Management, Project Management, Project Planning, Strategic Planning, Program Management, Management, Leadership, Budgets, Training, Process Improvement, Microsoft Office, Customer Service, Microsoft Word, MS Project, Team Building, Organizational..., Integration, Analysis, Strategy, PMO, Business Process, Change Management, CRM, Information Technology, Consulting, Team Leadership, Cross-functional Team...
Education
Central Piedmont Community College
PMP
Paier College of Art
Interior Design
Tunxis Community College
Business Administration
The Hartford May 2014 - August 2014
Sigma Chi International Philanthropic Committee September 2013 - February 2014
M. Holland Company June 2013 - August 2013
Oak Park Country Club June 2010 - June 2013
LCM Capital Management June 2012 - July 2012
Skills
Risk Management, Microsoft Excel, EPICOR ERP, Leadership, Financial Risk, Forecasting, Insurance, Strategy, Enterprise Risk..., Financial Services, Customer Service, Operational Risk, Sales & Use Tax..., Multi-State Sales Tax, Interest Rate Hedging, Interest Rate Swaps, Finance, Portfolio Management, Accounting
Education
Penn State University 2011 — 2015
Bachelor’s Degree, Enterprise Risk Management, Smeal College of Business
Penn State University 2011 — 2015
Minor, Economics
Charles University in Prague 2013 — 2014
Study Abroad, Central European History, Cultures
Oak Park River Forest High School 2007 — 2011
BB&T March 2014 - Present
BB&T March 2010 - Present
BB&T May 2005 - March 2010
The Hartford April 2003 - May 2005
Commonwealth of Massachusetts June 2002 - April 2003
BB&T 2000 - June 2002
Bayer Pharmaceuticals at RTP Durham NC 2000 - 2001
First Union 1999 - 2000
Skills
Business Analysis, Project Management, Risk Management, Contact Center..., Fraud Risk Management, Secure Authentication, Internal Audit, Lean Six Sigma, Online Banking, Contact Center..., Financial Services, Process Improvement
Education
Central Texas College 1990 — 1991
AAS
The Hartford November 2013 - Present
The Hartford May 2007 - December 2013
The Hartford March 2005 - May 2007
The Hartford February 2002 - March 2005
EMC Corporation, Computer Science Corp. and INACOM Corp. April 1998 - February 2002
ABA-PGT, Inc. Injection Molding October 1994 - March 1998
Skills
Enterprise Architecture, Strategic Leadership, IT Strategy, Demand Management, Infrastructure Capacity..., Business Process..., Business Relationship..., Business Continuity
Education
Charter Oak State College 2000 — 2001
Independent Studies, BS, - MIS, Communications
University of New Haven 1980 — 1983
Mass Communications
Hartford HealthCare April 2014 - Present
The Leukemia & Lymphoma Society 2004 - Present
The Leukemia & Lymphoma Society 2002 - Present
Tessier Associates April 1996 - April 2014
The Leukemia & Lymphoma Society July 2009 - January 2011
Yale New Haven Hospital 1991 - 1996
Yale University 1988 - 1991
The Hartford 1981 - 1988
Connecticut Department of Motor Vehicles November 1979 - February 1981
Skills
Fundraising, Leadership, Healthcare, Marketing
Education
Charter Oak State College 2010 — 2014
Worcester Polytechnic Institute 1975 — 1976
US Coast Guard Academy 1973 — 1974
AIG - Private Client Group July 2011 - Present
Palisades Safety & Insurance November 2010 - July 2011
Mercury Insurance July 2006 - June 2010
New Jersey Skylands Insurance June 2003 - July 2006
The Hartford December 2001 - August 2003
Education
Chapman University 1988 — 1992
Bachelor of Business Administration (B.B.A.)
St. Mary's International School 1984 — 1988
High School
The Hartford September 2006 - Present
One Beacon 2004 - 2006
CNA 1990 - 1998
Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Claim, Disability Insurance, Liability, Insurance, Underwriting, Workers Compensation, Umbrella Insurance
Education
Chicago State University
BS, Elementary Education
The Hartford March 2007 - Present
Dodson Group 1998 - 2001
lock\line 1996 - 2000
Ricoh 1988 - 1991
Little Caesars 1982 - 1988
Education
Central Michigan University 1980 — 1982
BSBA, Business and Psychology
Delta College 1978 — 1980
Associates of Arts and Science, Psychology
The Hartford August 2003 - Present
The Hartford Insurance Group April 2002 - August 2003
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Requirements, Systems Analysis, Business Analysis, Vendor Management, User Acceptance Testing, PMO, IT Strategy
Education
Central Connecticut State University
MIS
Franklin Templeton Investments December 2013 - Present
Morgan Stanley July 2010 - December 2013
The Hartford May 2008 - July 2010
University of Illinois at Urbana-Champaign August 2003 - May 2008
Education
University of Wisconsin-Madison
Ph.D.
Central University of Finance and Economics
M.S.
Tsinghua University
B.E.
The Hartford 1997 - Present
Skills
Data Warehousing, SDLC, Software Documentation, Data Modeling, SQL, ETL, Database Administration, Business Intelligence, Business Analysis, Oracle, Database Design, Process Improvement
Education
Central Connecticut State University
The Hartford January 2005 - Present
Edward Jones & Co 2003 - Present
Hartford Financial Services March 1998 - Present
The Hartford March 1998 - Present
Education
Champlain College
Keller Williams Premier Realty July 2013 - Present
Keller Williams Premier Realty July 2013 - Present
Waters Edge Manor Homes Association, Inc April 2009 - March 2011
The Hartford November 2007 - April 2008
Regency Beauty Institute June 2007 - November 2007
Regency Beauty Institute October 2006 - June 2007
Skills
Process Improvement, Analysis, Outlook, Microsoft Excel, Microsoft Word, Staff Development, Team Leadership, Financial Analysis, Risk Management, Risk Assessment, Microsoft Office, Financial Modeling, Corporate Finance, Finance, Customer Service, Time Management, Call Center, Customer Retention, Management, Sales, Project Management, Coaching, Training, Investment Properties, Real Estate, Negotiation, Leadership, Contract Negotiation, Budgets, Residential Homes, Forecasting, Team Building
Education
University of Saint Thomas - School of Business 2007 — 2014
MBA, Finance, 3.8/4.0
University of Wisconsin-River Falls 2003 — 2004
BS, Business Administration
Century College 2000 — 2002
Associate of Arts (A.A.)
Fifth Third Bank January 2013 - Present
The Hartford 2011 - 2012
Prairie Quest 2010 - 2011
ING 2000 - 2009
Transamerica 1998 - 2000
MassMutual Financial Group 1993 - 1997
US Army 1984 - 1993
Skills
Financial Services, Banking, Securities, Insurance, Risk Management, Mutual Funds, Estate Planning, Wealth Management, Management, Strategic Financial..., Fixed Annuities, Variable Annuities, Indexed Annuities, Wholesale, Retail, Life & Health Insurance..., Life Insurance, Series 7, Series 66
Education
University of Louisville 1998 — 2000
MBA, Business
Centre College 1980 — 1984
BA, English
The Hartford April 2011 - Present
The Hartford 2009 - April 2011
The Hartford 2005 - November 2009
The Hartford 1997 - 2005
Education
Charter Oak State College 2002 — 2002
Bachelor of Science, Engineering Studies
University of New Haven 1991 — 1999
Electrical Engineering and Computer Science
Thames Valley State Technical College 1986 — 1988
Associate of Science, Electrical Engineering
Angelic Family Daycare September 2012 - Present
Self employed 2013 - 2013
The Hartford September 2007 - September 2012
The Hartford Insurance Group April 2007 - September 2012
Skills
Retirement, 401k, Retirement Planning, Underwriting, Business Analysis, Financial Services, Employee Benefits, Fixed Annuities, Pensions
Education
Charter Oak State College 2010 — 2010
Business Administration
Charter Oak State College 2009 — 2010
Bachelor's degree, Business Administration and Management, General
Be The Match operated by National Marrow Donor Program November 2011 - Present
Be The Match operated by National Marrow Donor Program August 2007 - April 2012
The Hartford August 2005 - August 2007
Middlesex Hospital August 2000 - August 2005
Skills
Software Documentation, Management, Risk Assessment, Healthcare, Hospitals, Healthcare Management, Nonprofits, Healthcare Information..., Program Development, Curriculum Design, Clinical Research, Leadership, Coaching, Strategy, Policy, Fundraising, Event Planning, Data Analysis, Public Speaking
Education
Marylhurst University 2008 — 2010
MBA, Healthcare Administration
Southington High School 1991 — 1995
Charter Oak State College
BS, Psychology
Simmons College
Literacy Volunteers of Atlanta July 2009 - Present
The Hartford March 2008 - June 2009
The Hartford (Acquired Merrill Lynch Retirement Plans Group) Atlanta, GA 2008 - 2009
Merrill Lynch January 2003 - March 2008
Princeton Retirement Group 2005 - 2008
INVESCO January 1995 - December 2002
BankSouth 1988 - 1994
Skills
Adult Education, Process Management, Teacher Training, Communication, Employee Benefits, Leadership, Management, 401k, Process Improvement, Retirement, Financial Services, Program Management, Retirement Planning, Investments, Strategic Planning, Microsoft Excel, Strategy, Analysis, Defined Benefit, Pensions, Employee Relations, Project Management, HRIS, Start-ups, ERISA, Team Leadership
Education
Chestnut Hill College 1969 — 1971
BA, English, Secondary Education
Shared Agency Services, LLC 2006 - Present
The Hartford March 1981 - August 2005
General Telephone & Electronics July 1978 - December 1980
Education
Central State University 1971 — 1974
Bachelor of Science, Business Education
Chicagoland SIA February 2014 - Present
The Hartford September 2006 - December 2013
CNA Insurance 2003 - 2004
Kemper Insurance 2000 - 2003
Kemper Insurance 2000 - 2003
Skills
Marketing, Property & Casualty..., Insurance, Commercial Insurance, Underwriting, Sales, Risk Management, Liability, Workers Compensation, General Insurance, Direct Sales, Training, Casualty, Commercial Lines, Claim, Casualty Insurance, Professional Liability, Umbrella Insurance
Education
Chicago State University
Bachelor of Science (BS), Elementary Education and Teaching
Guardian Life November 2014 - Present
The Hartford November 2006 - November 2014
NGS American, Inc. January 2003 - November 2006
McGraw Wentworth October 1999 - December 2002
Gallagher Benefit Services January 1997 - October 1999
Universal Distributor Benefits August 1993 - June 1996
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Benefits Administration, Life Insurance, Management, Underwriting, Sales
Education
Central Michigan University 1986 — 1991
B.S., Public Health Education
KPMG February 2012 - Present
The Hartford December 2007 - February 2012
MUSEUM OF SCIENCE & INDUSTRY October 2006 - June 2007
NiSource September 2001 - August 2006
Lawson * Associates January 1997 - January 1999
CNA 1997 - 1999
Skills
Outlook, Microsoft Office, PeopleSoft, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Office Management, Office Administration, Time Management, Public Speaking, Administrative..., Operations & Facilities..., Access, Human Resources
Education
Rooevelt University 2004 — 2004
Paralegal Certificate, Civil Litigation
Chicago State University 1990 — 1994
Bachelor of Science, Criminal Justice
Travelers September 2015 - Present
Travelers April 2013 - August 2015
Travelers 2009 - April 2013
Travelers 2008 - 2009
Hartford Life 2007 - 2008
Hartford Life 2005 - 2007
The Hartford 2003 - 2005
The Hartford 1997 - 2003
Skills
Bilingual, Project Coordination, Wireframes, Project Delivery, Motivated self-starter, Direct Marketing, VRU, Insurance, Success Driven, Collaborative..., Business Analysis, IT Business Strategy, Vendor Management, Customer Experience, SharePoint, Strategy, Process Improvement, Project Planning, SDLC, Business Process..., Analytics, Management, Project Portfolio...
Education
University of Hartford
MBA, Business Administration and Management, General
Central Connecticut State University
Bachelor's degree, Marketing
Travelers 2008 - Present
Myron Steves 1997 - 2008
The Hartford 1995 - 1997
Skills
Legal Liability, Liability, Professional Liability, Umbrella Insurance, General Insurance, Health Insurance, D&O, Claim, Employee Benefits, Inland Marine, Surety Bonds, Small Business, Marketing
Education
Chatham College
Bachelor of Science (BS), International Business
The Hartford September 2013 - Present
Farmers Insurance August 2012 - September 2013
Primus Solutions, Inc. December 2011 - August 2012
Trinity Health March 2011 - December 2011
Forfeiture Support Associates June 2009 - March 2011
Allstate August 1999 - June 2009
Bernstein and Bernstein, P.C. January 1995 - August 1999
Skills
Lexis, Legal Writing, Westlaw, Document Review, Wordperfect, Pleadings, Bankruptcy, Legal Research, Depositions, Criminal Law, Litigation, Motions, Courts, Trials, Civil Litigation, Hearings, Paralegals, Legal Assistance, Medical Malpractice, Litigation Support, Legal Documents
Education
Central Michigan University 2002 — 2004
Human Resources Management/Personnel Administration, General
Oakland University 1996 — 2000
Bachelor of Arts (B.A.), English Language and Literature/Letters
Oakland Community College 1993 — 1994
Associate of Arts and Sciences (A.A.S.), Legal Assistant/Paralegal
The Hartford June 2014 - Present
Travelers Insurance January 2012 - April 2014
The Hartford January 2011 - January 2012
Hartford Financial Services Group 1983 - 2011
Hartford Financial Services Group August 2009 - December 2010
The Hartford January 2008 - July 2009
The Hartford January 2006 - December 2007
The Hartford January 2002 - December 2005
Skills
Product Development, Project Portfolio..., Resource Development, Management, Program Management, Change Management, Team Leadership, Project Management, Business Process, Strategic Planning, Business Analysis, Strategy, Product Management, Commercial Insurance, Business Requirements, Budgets, Process Improvement, Underwriting, Property & Casualty..., General Insurance
Education
Charter Oak State College
Business Administration, Business, Economics, Geography
Manchester Community College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Y&L Consulting November 2013 - Present
NuStar Energy Corporation July 2012 - November 2013
The Hartford July 2007 - July 2012
Time Warner Cable October 2004 - January 2007
Intellisys Corporation August 2003 - July 2004
Skills
Software Development, ITIL, Incident Management, Remedy Ticketing System, BMC Remedy, Remedy AR System, Troubleshooting, Remote Troubleshooting, Internet Troubleshooting, Problem Solving, Process Improvement, Automation, Process Automation, Desktop Application..., VB.NET, VBA, VBScript, ASP.NET, JavaScript, CSS Javascript, CSS, HTML, Windows 7, VMware, XP, Citrix, Databases, Software Documentation, Servers, Active Directory, Help Desk Support, Windows, Technical Support, SharePoint, Visio, Lotus Notes, Operating Systems, Computer Hardware, Service Desk, IT Service Management, Remote Desktop, Integration, Windows Server, Crystal Reports, XML, Microsoft SQL Server, SQL, Oracle, Software Installation, System Deployment
Education
Central Texas College 2008 — 2012
Information Technology
West Forsyth High School 1995 — 1999
Computer Science Technology
Central Texas College
Fink's Jewelers March 2015 - Present
Showmars October 2011 - Present
Harris Teeter June 2005 - August 2012
The Hartford 2008 - 2009
D.E.M.O. July 2006 - March 2007
Alstate Insurance October 2005 - July 2006
Skills
Data Entry, Payroll, Customer Service, Microsoft Word, PowerPoint, Merchandising, Visual Merchandising, Retail, Inventory Management, Management, Store Management, Loss Prevention, Retail Sales, Inventory Control, Cashiering, Time Management, Microsoft Office, Team Builder, POS, Luxury Goods, Sales
Education
Central Piedmont Community College 2009 — 2011
The Hartford January 2012 - Present
The Hartford January 2012 - January 2012
The Hartford 2007 - 2011
Skills
Resource Management, SDLC, Requirements Analysis, Program Management, Process Improvement, Change Management, Quality Assurance, Business Analysis
Education
Charter Oak State College
BS, Business Administration
PARADIGM OUTCOMES December 2013 - Present
WC Complex Claims Consulting & IES Services 2010 - 2013
CNA Insurance 2006 - 2010
The Hartford 2003 - 2006
The Hanover Insurance Group 1999 - 2002
Sedgwick 1996 - 1999
The Hanover Insurance Group 1991 - 1996
Skills
Workers Compensation, Legal Liability, Sales Management, Market Planning, Product Liability, Claim, Property & Casualty..., Insurance, Claims Management, Liability, Commercial Insurance, Casualty, Commercial Lines, Underwriting, Professional Liability, Brokers, Sales, Claim Investigation, Reinsurance, General Insurance, Risk Management, Excess, Litigation, Insurance Law, New Business Development, Litigation Management, Workers' Compensation..., Subrogation, Liability Analysis, Mediation, Managed Care, Settlement
Education
Central Michigan University
Master of Science in Administration, Business, Marketing
Michigan State University
Criminal Justice
Wayne State University
Bachelor’s Degree, Criminal Jistice
The Hartford June 2011 - Present
Farmington Extended Care and Learning September 2004 - June 2011
Chuck's Steak House June 1999 - October 2007
Education
Charter Oak State College
B.A., Sociology
The Hartford March 2007 - Present
Lockton Companies 1993 - 1997
Little Caesars 1982 - 1988
Skills
Six Sigma Green Belt..., Sports, Process Improvement, Microsoft Excel, Strategic Planning, Microsoft Office, Change Management, Leadership, Team Building, Project Management, Vendor Management, Budgets, Program Management, Risk Management, Analysis, Data Analysis, Management, Training, Business Analysis, Negotiation, Operations Management
Education
Central Michigan University 1980 — 1982
Bachelor of Science (BS), Business Administration and Psychology
Delta College 1978 — 1980
Associate of Arts and Sciences (AAS), Psychology
American Family Insurance December 2014 - Present
Crum & Forster May 2013 - October 2014
Ameriprise Financial Services, Inc. February 2007 - May 2013
Farmers Insurance Group of Companies August 2004 - February 2007
The Hartford October 1997 - August 2004
Skills
Actuarial Science, Underwriting, Property & Casualty..., Risk Management, Financial Risk, SAS, Insurance, Segmentation, Credit, Analytics, General Insurance, Financial Analysis, Analysis, Access, Reinsurance, Data Analysis, Financial Services, Claim, Predictive Modeling, Casualty, Pricing, Commercial Insurance, Liability, Statistical Modeling
Education
Central Michigan University 1990 — 1994
Master's degree, MA in Mathematics and MA in Economics
MassMutual Financial Group January 2013 - Present
The Hartford March 2003 - December 2012
ING Nederland March 1998 - March 2003
Skills
Series 63, 401k, Mutual Funds, Series 7, Retirement, Series 6, Retirement Planning, Fixed Annuities, Investments, Asset Allocation, FINRA, Insurance, Financial Services, Wealth Management, Securities
Education
Chicago State University
Bachelor of Arts (B.A.), Pre-Law Studies and Political Science
HD Segur Insurance November 2002 - Present
The Hartford July 1998 - July 2000
TJ Maxx May 1988 - September 1998
Skills
Insurance, Casualty, Underwriting, Customer Service, Senior Account..., Organized Multi-tasker, Property & Casualty..., Licensed Property &..., Liability, Commercial Insurance, Professional Liability, Claim, General Insurance, Umbrella Insurance, Renters, Claims Handling, Property Damage, Inland Marine, Account Management, Workers Compensation, Legal Liability
Education
American Military University 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Charter Oak State College 2010 — 2013
Bachelor's degree, Business Administration and Management, General
Naugatuck Valley Community College 1993 — 1996
Associate of Science (A.S.), Marketing
Crosby High School 1987 — 1991
High School DIploma
BAYADA Home Health Care June 2008 - Present
Lash Group 2004 - 2005
The Hartford 2004 - 2005
Skills
Healthcare, Home Care, Healthcare Management, Nursing, Hospitals, Healthcare Information..., Team Building, Leadership Development, Recruiting, Customer Service, Medicaid, Managed Care, Strategic Planning, Long-term Care, Account Management, Leadership, Coaching, Microsoft Office, Training, Healthcare Consulting, Medicare, HIPAA, EMR, Case Management, Healthcare Industry, Disease Management
Education
Winthrop University 2000 — 2004
Bachelor of Science, Business Administration and Management, General
Marlboro County 1994 — 1998
High School
Charleston Southern University
MBA, Business Administration and Management, General
The Hartford 1986 - Present
Education
Champlain College
AIC Title Service June 2015 - Present
The Hartford January 1999 - March 2004
The Hartford September 1979 - July 1993
Skills
Aerospace, AS9100, Avionics, DO-178B, Aircraft Maintenance, Aircraft, Aerodynamics, Private Pilot, Propulsion, Insurance, Commercial Aviation, Flights, Airlines, Customer Service, Charter
Education
Charter Oak State College
Business/Commerce, General
Travelers February 2012 - Present
The Hartford May 2006 - October 2011
Skills
Workers' Compensation..., Auto Claims, Property Claims, Insurance Claims, Automotive, Underwriting, Property, Typing, Customer-focused Service, Customer Service, Automobile Liability, Liability, Product Liability, Legal Liability, Professional Liability, Third Party Liability, Public Liability
Education
Charter Oak State College 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Manchester Community College 1998 — 2003
Associate’s Degree, General Studies
St. Croix County June 2002 - Present
Fortis Financial Group 1979 - 2002
The Hartford 1979 - 2002
Education
Century College
South St Paul High School
The Hartford November 2003 - December 2013
Skills
Customer Service, Employee Engagement, Team Management, Development Of Employees, Positive Team Player, Multi Tasking, Microsoft Word, PowerPoint, Mutual Funds, Fixed Annuities, Variable Annuities, Qualified Retirement...
Education
Century College 2012 — 2016
Associate of Science (AS), Business Manaagement, 3.81/4.0
Applied Capital Group Inc October 2014 - Present
AXA US March 2006 - October 2007
The Hartford March 2000 - December 2004
Skills
Project Coordination, Operations Management, Customer Service, Business Analysis, Business Management, Office Management, Business Planning
Education
Central Piedmont Community College 1990 — 1992
Business Administration and Management, General