The Hartford
Industry: Financial services company
DescriptionThe Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company. The Hartford is a Fortune 500 company headquartered in its namesake city of Hartford, Connecticut. It was ranked 156th position in Fortune 500 in the year of 2018. Headquarters: Hartford, Connecticut, United States Number of employees: ~16,400 (2017) CEO: Christopher J. Swift (Jul 1, 2014–) Subsidiaries: Y-Risk, LLC,
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15,850 The Hartford employees in database. Find out everything there's to know about The Hartford employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
The Hartford Employees
The Hartford September 1995 - March 2013
Skills
Customer Service, Insurance, Marketing, Accounting, Entrepreneurship, Social Media, Public Speaking, Change Management, Coaching, Leadership, Microsoft Office, Process Improvement, Business Analysis, Risk Management, PowerPoint
Education
Albertus Magnus College 2008 — 2015
Associate of Science (AS), Business Management
Manchester Community College 2001 — 2007
Business, Business, Insurance
Capital Community College 1992 — 1993
Licenses: EMT & CCNA, Emergency Medical Tech & Certified NA, Certificate
Hartford High School 1991 — 1992
High School Diploma, Basic Studies
The Hartford February 2014 - Present
The Hartford August 2009 - Present
The Hartford 2009 - 2015
The Hartford 2009 - 2015
The Hartford June 2012 - January 2013
The Hartford September 2010 - August 2012
The Hartford August 2009 - September 2010
Cash America August 2008 - August 2009
The Choctaw Nation August 2005 - December 2006
Skills
Call Center, Insurance, Customer Service, Customer Satisfaction, Outlook, Excellent verbal and..., Self-motivation to..., Ability to work in a..., Call Centers, Sales, Customer Experience, Leadership, Time Management, Process Improvement, Vendor Management, Team Building, Coaching, Microsoft Excel, Microsoft Word, Performance Management, Microsoft Office, Leadership Development, Risk Management, Customer Retention, Training, Teamwork, Banking, Telephone Skills, Employee Training, Team Leadership, Direct Sales, Account Management, Marketing, Data Entry, Credit, Data Analysis, PowerPoint, Networking, Contact Centers
Education
University of Central Oklahoma 2007 — 2009
Bachelor Science, General Studies
Carl Albert State College 2004 — 2006
Associate of Science, Biology/Zoology
The Hartford 2011 - Present
Prudential Financial 2006 - 2010
Chubb 1997 - 2006
Skills
Onboarding, Benefits Administration, Talent Acquisition, Human Resources, Employee Benefits, Talent Management, Applicant Tracking..., Employment Law, Employee Relations, HRIS, Recruiting, Performance Management, PeopleSoft, New Hire Orientations, Lotus Notes, Taleo, HR Policies, Insurance, Interviews, Succession Planning, Workers Compensation
Education
Capital Community College 1990 — 1993
Associate of Science
Voya Financial April 2014 - Present
OptumInsight December 2011 - January 2014
Fireman's Fund Insurance Company December 2007 - November 2011
The Hartford November 2005 - November 2007
Robbinsdale ISD February 2001 - November 2005
Skills
Process Improvement, Commercial Insurance, Microsoft Office, Analysis, Property & Casualty..., Casualty, Team Leadership, Microsoft Word, Microsoft Excel, Microsoft Access, Insurance, Outlook, Financial Analysis, Strategic Sales Plans, Access, Underwriting, Mentoring, Term Life Insurance, Customer Service, Customer Relations, Problem Solving, PowerPoint, Public Speaking, Teamwork, Policy, Documentation, Team Building, Account Management, Project Management, Training, Coaching, Budgets, Workers Compensation, Data Analysis, Finance, Salesforce.com, Critical Thinking, Accounting, Time Management, Research, Brokers, Lotus Notes, Sales Operations, executive sales..., Hyperion Reports, Leadership, Management
Education
Cardinal Stritch University 2007 — 2010
MBA, Business Administration
University of Minnesota Duluth 1996 — 2000
Liberal Arts, Criminology, Psychology
Champlin Park 1991 — 1996
MetLife January 2015 - Present
MetLife May 2006 - Present
Hannover Life Reassurance Company of America August 2005 - May 2006
The Hartford June 1995 - October 2001
Skills
Customer Service, Microsoft Excel, Property & Casualty..., Insurance, Microsoft Office, Project Management, Health Insurance, Microsoft Word, Process Improvement, Commercial Insurance, Management, Access, Analysis, Call Centers, Public Speaking
Education
Capital Community College 1992 — 1994
Cigna January 2013 - January 2014
The Hartford March 1987 - October 2004
Skills
Workers Compensation,...
Education
Central Connecticut State University 2006 — 2012
MIS, Management Info Systems
Capital Community College 2004 — 2006
Associate's Degree, Computer Information Systems
The Hartford April 2015 - Present
The Hartford November 2013 - September 2014
Target March 2007 - November 2013
Skills
Store Management, Retail Management, Operations Management, Customer Service, Hiring, Performance Management, Leadership Development, Sales, Inventory Control, Merchandising, Inventory Management, Safety, Process Improvement
Education
California State University-San Bernardino 2003 — 2005
Bachelor of Arts, Business Administration
California State University-San Bernardino 2003 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
The Hartford May 2010 - Present
Weight Watchers 2009 - 2015
The Hartford March 2006 - May 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Capital Community College 2012 — 2014
Associate of Science (AS), Physical Therapist Assistant, 3.64
Tunxis Community College 2011 — 2012
General Studies, 3.85
Connecticut Center for Massage Therapy-Newington 1994 — 1995
Connecticut State Licensed, Massage Therapy/Therapeutic Massage
Eastern Connecticut State University 1990 — 1994
Bachelor's Degree, Health and Physical Education/Fitness, 3.4
Otis Elevator Company June 2014 - Present
INROADS May 2011 - Present
Otis Elevator Company June 2013 - August 2013
Hybrid Insurance Group December 2012 - January 2013
The Hartford May 2012 - August 2012
Education
Morehouse College 2011 — 2015
Capital Community College 2010 — 2011
General Studies
Capital Preparatory Magnet School 2009 — 2011
CIGNA March 2013 - Present
CIGNA October 2010 - April 2013
CIGNA Healthcare January 2008 - November 2010
The Hartford December 2006 - December 2007
UnitedHealth Group July 2006 - November 2006
Oxford Health Plans September 2001 - June 2006
UnitedHealth Group March 1999 - September 2001
Newman Center at The Ohio State University 1992 - 1996
Skills
Data Analysis, Insurance, Outlook, Customer Service, Visio, Analysis, Health Insurance, Health Care Fraud, Microsoft Excel, Affordable Care Act, Health Care Reform, Health Insurance..., Individual Health..., Regulatory Filings, Microsoft Office 2003, Excel, Organizing, PowerPoint, Research, Problem Solving, Teamwork, Word, Writing, Business Analysis, Insurance Negotiations, Insurance Training, Insurance Regulatory, Benefit Communication, High Deductible Health..., Government Filings, Healthcare, Microsoft Word, Policy, HIPAA, Process Improvement, Strategic Planning, Training
Education
Capella University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, Health Care Management
The Ohio State University 1988 — 1997
B.A., Political Science
GLHS 1984 — 1988
Diploma, College prepatory
UNDP November 2014 - Present
Conde Nast February 2014 - June 2014
Alphaserve Technologies October 2012 - November 2013
InfoHedge Technologies LLC January 2012 - September 2012
Corbin Capital Partners July 2011 - December 2011
Soundshore Technology Group September 2010 - December 2011
Department of Human Services February 2009 - September 2010
Solomons International February 2009 - September 2010
Fidelity Investments August 2008 - December 2008
The Hartford April 2008 - June 2008
Skills
Active Directory, Operating Systems, Windows 7, VPN, Mac OS X, Windows 8, CCNA, Blackberry Enterprise..., Exchange ActiveSync, iPhone Support, Android, RSA Tokens, Citrix XenApp, ipsec vpn, ssl vpn, VDI, Windows Server..., MXLogic, Blackberry, Powershell, Exchange 365 Online, Exchange 2007/2010, Technical Communication, WDS, Microsoft Exchange, Windows Server
Education
New Jersey Institute of Technology 1997 — 2004
Bachelor of Arts, Professional and Technical Communications
Rutgers, The State University of New Jersey-Newark 1999 — 2001
Camden County College
Camden County College
Camden County College
Camden County College
BB&T 2015 - Present
The Hartford September 2008 - July 2015
The Standard September 1998 - September 2008
Unum September 1996 - September 1998
Skills
Disability Insurance, Underwriting, Health Insurance, Life Insurance, Employee Benefits, Account Management, Brokers, Claim, Salesforce.com, Sales, Term Life Insurance
Education
Campbell University 1988 — 1994
Bachelor of Business Administration (B.B.A.) - Trust Management, Business Administration and Management, General
Comcast WorthySelf EmploymentJune 2011 - February 2012
OAKLEAF Waste Management May 2005 - 2011
The Hartford April 2001 - July 2001
Saint Francis Hospital February 1980 - September 1999
Education
Capital Community College 1995 — 1998
Work Related, Pre-Requisite Nursing, English, and Business Classes
Allianz Life November 2013 - Present
Edward Jones June 2012 - October 2013
CJD Consulting, LLC September 2009 - November 2012
Skidmore College September 2010 - January 2012
Paradigm Capital Management Inc January 2006 - June 2009
The Hartford April 1998 - January 2006
M&T Bank January 1997 - January 1998
National Benefits Group January 1994 - January 1997
Law Practice January 1989 - January 1994
Ernst & Young January 1986 - January 1989
Skills
Insurance, Mutual Funds, Strategic Planning, Securities, Public Speaking, Business Strategy, Finance, Hedge Funds, Marketing, Banking, Management, Research, Business Planning, Sales, Consulting, Negotiation, Due Diligence, Proposal Writing, Customer Service, Financial Planners, Financial Services, Estate Planning, Financial Planning, Leadership, Mergers, Wealth Management
Education
Canisius College
BS, Business Administration
Columbia University Business School
Executive Education, 1999-2001 Strategy & Marketing Executive Courses
University of Pennsylvania, The Wharton School
Completed the Securities Industry Institute 2001-2003, also attended Executive Education Courses
University of Pittsburgh School of Law
JD, Law
University of Virginia, Darden School
Executive Education Course work on Marketing, Marketing Strategy
ProHealth Physicians August 2015 - Present
Hartford Restaurant Group October 2012 - Present
Barberino Nissan June 2012 - October 2012
The Hartford September 2011 - June 2012
The Hartford Insurance Group May 2010 - September 2011
Liberty Mutual Insurance Group May 2009 - June 2010
Fox 61/WTIC March 2009 - May 2009
Friendly's Ice Cream Corporation August 2004 - May 2009
Skills
Insurance, Sales, Microsoft Excel, Microsoft Word, Sales Management, Management, Food Service, Time Management, Customer Service, Customer Satisfaction, Customer Engagement, Salesforce.com, PowerPoint, Underwriting, Public Speaking, Leadership
Education
Eli Whitney Technical Adult Education 2014 — 2015
LPN, Licensed Practical/Vocational Nurse Training
Bridgeport Hospital School of Nursing 2013 — 2015
NURS 101/102, Registered Nursing/Registered Nurse
Capital Community College 2012 — 2015
Associate of Science (A.S.), Pre-Nursing Studies
University of Connecticut 2006 — 2010
Bachelor of Arts, Communications
Y&L Consulting December 2012 - Present
The Hartford June 2011 - Present
The Hartford Insurance April 2007 - June 2011
Alliance Bernstein April 2006 - April 2007
Citigroup November 2002 - April 2006
Zachry Industrial, Inc. 1999 - 2001
Skills
Help Desk Support, Citrix, Remote Desktop, Networking, BMC Remedy, Active Directory, Blackberry, Windows 7, Lotus Notes, Microsoft Exchange, Microsoft Office 2003, Printers, TCP/IP protocols, Microsoft Office 2007, Windows Desktop..., Cisco Call Manager, XP, Unidesk Desktop..., AutoCad Licensing..., Leica Geosystems..., Cisco VoIP Phone..., ESI PipeLine Studio..., Windows 8 Installation...
Education
Career Point College 2005 — 2006
Technical Certificate, Network Administration
Brackenridge High School 1993 — 1996
Diploma
IT 2011 - Present
Worldwide TechServices 2007 - 2011
The Hartford 2005 - 2007
State Farm Bank 2003 - 2005
IBM Global Services 1996 - 2002
West Publishing 1994 - 1995
Self Employment 1990 - 1994
1991 International Summer Special Olympic Games 1990 - 1990
Metropolitan Steel Fabricators 1988 - 1990
KBJJ FM Radio 1986 - 1987
Skills
Technology..., Process Improvement, People Skills, Customer Focus, Microsoft Office, Access, Lotus Notes, Documentation, XP, Remedy, Active Directory, Inventory Management, Word, Outlook, Excel, PowerPoint, Customer Service, Customer Relations, Problem Solving, Altiris, Process Management, Deployment, Small Business, Visio, Windows, MS Project, Troubleshooting, Administration, Computer Hardware, Operating Systems, Teamwork, Data Entry, Telephone Skills, Internet Explorer, Windows 7, Team Building, Remote Access, Remote Control, Compaq, Dell, IBM, Ethernet, HP Printers, Accounts Payable, Accounts Receivable, Payroll Processing, Account Reconciliation, Technical Liaison, Laptops, Hardware
Education
Cardinal Stritch University 2013 — 2015
Master of Business Administration (MBA), Business Strategy, 3.6675
Southwest Minnesota State University
BS, Business Administration and Management: Concentrations in Computer Info Systems and Mgt Science
Hill-Murray
USNORTHCOM August 2014 - Present
US Army June 2012 - July 2014
US Army July 2009 - May 2011
U.S. Army Reserve 2005 - 2008
Kimberly-Clark May 2005 - December 2005
University of Central Oklahoma September 2003 - May 2005
The Hartford March 2003 - May 2005
University of Central Oklahoma April 2004 - April 2005
America Online May 2002 - March 2003
US Army December 2000 - May 2002
Skills
Planning, Military, Army, Security Clearance, Management, Risk Assessment, Operations Management, Strategy, Strategic Planning, Instructor Certified, Training, Curriculum Design, Operational Planning, Operational Risk, Military Operations, National Security, Project Planning, Command, Counterinsurgency, Defense, DoD, Force Protection, Government, Intelligence Analysis, Leadership, Military Experience, Policy, Top Secret, Tactics, Intelligence, Combat, Interagency Coordination, Military Logistics, Organizational..., Military Training, Counterterrorism, Homeland Security, Information Assurance, Contingency Planning, Exercises, Government Contracting, Electronic Warfare, Emergency Management, Command, Readiness, Crisis Management, Joint Military..., CBRN, Counterintelligence, C4ISR
Education
Command and General Staff College 2011 — 2012
MMAS, Theater Operations
Command and General Staff College 2008 — 2009
ILE
Cardinal Stritch University 2006 — 2008
MS, Management
United States Military Academy at West Point 1993 — 1997
BS, Engineering Management
Optum Technologies October 2014 - Present
Emerson January 2014 - October 2014
Prudential Financial January 2013 - November 2013
The Hartford May 2007 - December 2012
CNT/McDATA/Brocade December 2001 - May 2007
Digi International March 1995 - December 2001
Skills
Captivate, Adobe Presenter, Articulate Engage, VLS, Instructional Design, Instructor-led Training, Software Documentation, Needs Analysis, SnagIt, Distance Learning, E-Learning, Project Management, Training Facilitation, Blended Learning, Learning Management..., Technical Writing, WebEx, Visio, Performance Consulting, Training, Leadership
Education
Capella University 2008 — 2012
Masters in Education, Instructional Design with Online Learning Specialization, Summa cum laude
University of Florida 1989 — 1993
Bachelor of Science, Electrical Engineering
Merritt Island High School 1984 — 1988
Valedictorian
TIAA-CREF July 2012 - Present
TIAA-CREF April 2008 - July 2012
The Hartford July 2004 - March 2007
Bank of America March 2002 - July 2004
Transamerica October 2000 - March 2002
Education
California State University San Bernardino 1991 — 1996
Bachelor of Arts (B.A.), Communication and Media Studies
California State University-San Bernardino
Serco April 2015 - Present
Long & Foster Insurance Agency March 2010 - March 2015
Wilcoxen Consulting Group, LLC. October 2009 - January 2013
Agency ONE Insurance Marketing Group, Inc. September 2007 - September 2009
AXA 2005 - 2007
The MONY Group 2003 - 2005
MassMutual 2001 - 2003
The Hartford 1999 - 2001
Skills
Life Insurance, Relationship Management, Business Development, Insurance, Fixed Annuities, Retirement Planning, Term Life Insurance, Underwriting, Health Insurance, Retirement, New Business Development, Universal Life, Brokers, Real Estate, Marketing, Investments, General Insurance, Sales, Property & Casualty..., Online Marketing, Casualty, Training, Employee Benefits, Strategic Financial..., Financial Services, Umbrella Insurance, Financial Planning
Education
Cambridge College
Masters, Business Management
University of Connecticut
Bachelor, Psychology
Optum (UHG) December 2011 - Present
Anthem BCBS August 2007 - February 2011
Anthem Blue Cross and Blue Shield November 2006 - August 2007
Naugatuck Valley Community College January 2004 - June 2004
Anthem Blue Cross and Blue Shield January 2000 - January 2004
UnitedHealthcare January 1999 - January 2000
Anthem Blue Cross and Blue Shield January 1997 - December 1998
The Hartford January 1997 - January 1998
IBM May 1996 - April 1997
CIGNA January 1995 - January 1997
Skills
SDLC, COBOL, DB2, Databases, JCL, Testing, SQL, VSAM, Mainframe, Visual Basic, IMS DB/DC, SPUFI, Program Management, REXX, Data Center
Education
Capella University 2009 — 2016
Master's Degree, Mental Health Counseling/Counselor, 4.0
CCSU 1990 — 1992
Bachelor of Science, MIS
Waterbury State Technical College 1982 — 1984
A.S, Data Processing
The Hartford April 2015 - Present
POS Portal April 2014 - April 2015
POS Portal December 2012 - June 2014
The Lodge at Torrey Pines March 2012 - November 2012
ITT Technical Institute May 2011 - November 2011
Universal Limousine August 2010 - April 2011
The Spa at Natomas February 2010 - April 2011
Elysium Day Spa and Salon July 2004 - February 2010
Elysium Day Spa and Salon July 2004 - February 2010
Best Buy November 2002 - July 2004
Skills
Microsoft Office, Office Administration, Organization, Dependable Team Player, Multi Tasking, Oral & Written..., Highly detail oriented, Aesthetics, Spa, Time Management, QuickBooks, Customer Service
Education
California State University-Sacramento 2007 — 2010
BS Degree, Business Entrepreneurship
Federico's Beauty Institute 2006 — 2007
Esthetician License
Sacramento City College 2004 — 2006
AA, Business, Management, Marketing, and Related Support Services
Laguna Creek High School 2000 — 2004
High School Diploma, General Education
iTech Solutions May 2014 - Present
iTech Solutions April 2013 - May 2014
GSS Infotech April 2012 - April 2013
Atlantic Partners February 2012 - March 2012
The Hartford July 2007 - February 2012
The Hartford August 2005 - June 2007
The Hartford November 2003 - July 2005
The Hartford January 2001 - October 2003
Skills
Business Process..., Analysis, Cross-functional Team..., Business Process, Management, Six Sigma, Risk Management, PMO, MS Project, Project Management, Strategy, PMP, Software Documentation
Education
Capella University 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Bridgepoint Education July 2011 - Present
Bridgepoint Education August 2009 - June 2011
College Loan Corporation January 2008 - July 2009
College Loan Corporation September 2007 - January 2008
College Loan Corporation November 2002 - September 2007
The Hartford 1999 - 2002
Travelers Property & Casualty 1997 - 1999
GEICO 1989 - 1997
Skills
Contact Center Best..., Avaya, AVAYA CMS Supervisor, Verint Speech Analytics, AVAYA Contact Viewer, AVAYA Site Admin, Call Routing, ECHI, SharePoint, Project Management, SQL, Visio, Cognos ReportNet, Performance Management, Best Practices, CRM, Business Intelligence, Program Management, Process Improvement, Contact Centers, Training, Analysis, Leadership, Strategy, Management, Leadership Development, Analytics, Customer Satisfaction, Customer Service, Quality Assurance, Sales, Call Centers, Operations Management, Customer Retention, Team Leadership, Data Analysis, Strategic Planning, Business Process, Team Building, Avaya Technologies, ITIL, Coaching
Education
California State University-San Marcos - College of Business Administration 1994 — 1996
MBA, Business Administration
University of California, San Diego 1991 — 1994
Bachelor of Arts, Economics
IBM June 2014 - Present
IBM April 2007 - May 2014
The Hartford February 2004 - March 2007
Rollcage Technology, Inc. January 2002 - February 2004
The Hartford April 2000 - December 2001
The Taylor and Fenn Company, Inc. April 1999 - March 2000
Butler Company, Inc. (BCI) March 1993 - March 1999
Skills
Change Management, Process Improvement, ITIL, IT Service Management, Project Implementation, Team Leadership, IT Operations, CMDB, Team Management, Service Delivery, IT Management, Service Management, Incident Management, BMC Remedy, VMware, Data Center, Disaster Recovery, Servers, Information Technology, System Administration, Troubleshooting, Software Documentation, Windows Server, Security, Operating Systems, Project Management, Infrastructure, Software Installation, Networking, Management, Telecommunications, Windows, IT Strategy, Vendor Management, System Deployment, Enterprise Architecture, Virtualization, Leadership, Sla, PMP, IT Outsourcing, Solution Architecture, PMO, Cloud Computing, HP, Integration
Education
Campbell University 2010 — 2012
Bachelor of Business Administration (B.B.A.), 3.9
Syracuse University 1987 — 1991
Economics
Kingswood-Oxford School 1981 — 1987
Albertus Magnus College December 2011 - Present
University of New Haven October 2010 - May 2012
Rensselaer Polytechnic Institute September 2011 - December 2011
Goodwin College August 2010 - December 2011
Synergy Services January 2010 - December 2010
The Hartford July 1999 - January 2010
SNEC-PMI April 2007 - April 2009
Parity-TelTech July 1997 - June 1999
ITT London & Edinburgh June 1995 - May 1997
Barclays Bank plc October 1992 - May 1995
Skills
Program Management, Leadership, Marketing, Analytics, Strategy, Information Systems, Project Management, Strategic Planning, Public Speaking, Teaching, Research, Social Media, Higher Education, Non-profits, Team Building, Change Management, Team Leadership, Management, Marketing Strategy, Sustainable Strategies, Sustainability, Coaching, Leadership Development, Budgets, Staff Development, Curriculum Design, Nonprofits, Organizational..., Entrepreneurship, University Teaching, Community Outreach, Management Consulting, Analysis, Program Development, Training, Grant Writing, Workshop Facilitation, Data Analysis, Time Management, Instructional Design, Human Resources, Consulting, Proposal Writing, Event Planning, Volunteer Management, Editing, Fundraising, E-Learning, Curriculum Development
Education
Prescott College 2011 — 2015
Doctor of Philosophy (Ph.D.), Sustainability Education
Sacred Heart University 2010 — 2011
MA, Teaching
Rensselaer Polytechnic Institute at Hartford 2007 — 2008
MS, Elite Masters Program in Management
Canterbury Christ Church University 1989 — 1992
B.Sc (Hons), Mathematics & Information Technology
Sir Roger Manwood's School 1980 — 1987
The Hartford October 1982 - October 2011
SageAllen dept store September 1980 - January 1989
Hechiger September 1989 - 1989
The Hartford March 1982 - July 1985
Skills
Process Improvement, Vendor Management, Analysis, Windows XP,7 and 8, Customer Service, Change Management, Sales, Data Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management
Education
Capital Community College 2000 — 2001
William Forester High School London England 1969 — 1972
The Hartford September 2014 - Present
Foremost Insurance June 2007 - September 2014
Foremost Insurance February 2006 - June 2007
Foremost Insurance January 2004 - February 2006
Dispute Resolution Center of West Michigan December 2001 - November 2003
Skills
Insurance, Life Insurance, Sales, Commercial Insurance, Casualty, Property & Casualty..., General Insurance, Negotiation, Underwriting, Leadership, Umbrella Insurance, P&C, Conflict Resolution, Alternative Dispute..., Workers Compensation, Dispute Resolution, Commercial Lines, Sales Operations, Marketing, Mediation, Social Media, Blogging, Digital Marketing, Direct Sales, Management, Long-term Care, Term Life Insurance, Fixed Annuities, Accident, Health Insurance, Disability Insurance, Renters, Homeowners, Licensed Property &..., Whole Life, Professional Liability, Brokers, Insurance Brokerage, Legal Liability, Training, Universal Life, Liability, Claim, Claims Management, Liability Analysis, Inland Marine, Casualty Insurance
Education
Calvin College
Bachelor of Arts (BA)
University of Detroit Jesuit High School & Academy
High School, College Preparatory
New Horizons Village July 2015 - Present
New Horizons Village April 2014 - Present
ProHealth Physicians April 2012 - June 2013
Aetna July 2007 - October 2011
The Hartford November 2004 - July 2007
The Hartford June 2001 - November 2004
The Hartford April 1997 - June 2001
Aetna 1991 - May 1996
Aetna 1989 - 1991
Skills
Problem Solving, Master Scheduling, Budget Management, Project Coordination, Event Planning, Microsoft Office, Recruiting, Management, Vendor Management, Training, Project Planning, Contract Negotiation, Risk Management, Public Speaking, Data Analysis, Financial Analysis, Budgets, Social Networking, Microsoft Word, Office Administration, Insurance, Leadership, Customer Service, Program Management, PowerPoint
Education
Capital Community College 1973 — 1974
Legal Secretarial Certificate
Capital Coommunity College, Hartford, CT
The Hartford June 2015 - Present
The Hartford October 2014 - June 2015
The Hartford November 2012 - October 2014
University of Wisconsin Oshkosh October 2010 - July 2012
UWRF Residence Life August 2009 - May 2010
UWRF Foundation Office January 2008 - May 2010
UWRF Residence Life May 2009 - August 2009
UWRF Foundation Office September 2006 - May 2008
Skills
Critical Thinking, Microsoft Office, Time Management, Public Speaking, Customer Service, Management, Training, Community Outreach
Education
Capella University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-River Falls 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
CSC April 1998 - April 2012
The Hartford November 1997 - April 1998
Merchants Insurance Group January 1994 - November 1997
LoVullo Associates, Inc. September 1983 - January 1994
Skills
Insurance, Management, Vendor Management, Process Improvement, Risk Management, Requirements Analysis, Business Intelligence, Management Consulting, Project Management, Data Warehousing, Program Management, Strategic Planning, SQL, Cross-functional Team..., Account Management, New Business Development, SDLC
Education
State University of New York at Buffalo 1987 — 1988
Finance
Canisius College 1984 — 1986
Management Information Systems
Hartford HealthCare January 2014 - Present
Hartford Hospital May 2013 - January 2014
Hartford Hospital July 2012 - May 2013
Hartford Hospital December 2008 - July 2012
Hartford Hospital June 2006 - December 2008
The Hartford June 1999 - May 2005
UnitedHealthcare August 1997 - June 1999
The Hartford January 1987 - August 1997
Skills
Hospitals, Healthcare Management, Nursing, Clinical Research, Patient Safety, Inpatient, Critical Care, Healthcare Information..., EHR, EMR, BLS, Informatics
Education
Chamberlain College of Nursing-St Louis Campus 2009 — 2011
Master of Science in Nursing
Chamberlain College of Nursing-St Louis Campus 2008 — 2009
Bachelor of Science in Nursing
Capital Community College 2004 — 2006
Associate of Science in Nursing
The Hartford April 2010 - Present
Marsh & McLennan Companies, Inc. September 2006 - April 2010
Education
CSU Sacramento 1973 — 1976
Bachelor of Science (BS), Business Administration and Management, General
UC Davis 1970 — 1972
HVHC July 2013 - Present
Kraft Foods Group September 2012 - February 2013
The Hartford April 2012 - August 2012
West Corporation October 2010 - April 2012
BD February 2012 - February 2012
Macys Corporate Services Ltd September 2005 - May 2009
Coleman Judgment Recovery April 2002 - June 2004
Skills
Supervisory Experience, Electronic Payment..., Payment Card Processing, Administrative Work, Computers, File Management, Medical Records, Customer Service, Process Improvement
Education
Capella University 2011 — 2014
Doctor of Philosophy (PhD), Postsecondary and Adult Education, 3.5
Capella University 2009 — 2010
Master's degree, Postsecondary and Adult Education, 3.6
Iona College 2005 — 2009
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.0
Allstate June 2013 - Present
Allstate June 2013 - Present
The Hartford 1987 - May 2013
Hartford Financial Services Group January 1987 - May 2012
Skills
All Lines Underwriting..., Marine Underwriting, Budgeting, Underwriting, Insurance, Maritime, Property & Casualty..., Workers Compensation, Budgets, Training, Team Building, Financial Services, Risk Management, Leadership, Management, Coaching, Employee Benefits, Instructional Design, Strategy, CRM, Sales, Sales Management, Vendor Management, Process Improvement, Change Management, Performance Management, Employee Engagement, Performance Improvement, Leadership Development, Employee Training, Commercial Insurance
Education
DePauw University 1979 — 1983
BA, Political Science
Capella University 2012 — 2014
Master's Degree, Training & Performance Improvement
Aon Hewitt October 2014 - Present
The Hartford November 2011 - September 2014
McLean Hospice March 2010 - April 2013
The Hartford January 2001 - June 2008
Family Services Associates May 1998 - August 2000
Central New York Services May 1994 - January 1997
Skills
Coaching, Case Managment, Psychotherapy, Mental Health, Counseling, Disability Management, Case Management, Vocational..., Crisis Management, Motivational..., Functional Analysis, Disability Insurance, Claims Management, Customer Relations, Employee Relations, Relapse Prevention, Addiction Recovery, Mental Health Counseling, Client Advocacy, Multicultural Awareness, Mediation, Customer Service, Crisis Intervention, Group Therapy, Psychology, Behavioral Health, Dual Diagnosis, Chemical Dependency, Career Counseling, Stress Management, Disabilities, Personal Development, Psychological Assessment, Rehabilitation..., EAP, Life Coaching, Clinical Research
Education
Syracuse University
Masters of Science, Rehabilitation Counseling
Capella University
Masters of Science, Industrial-Organizational Psychology
Coaches Training Institute
Co-Active Coach Training Program
Syracuse University
Certificate, Alcoholism & Drug Addiction Counseling Program
Saint Lawrence University
Bachelors of Arts, Sociology, Psychology
Holderness School
H.S. Diploma, College Prep
Hanover High School
H.S. Diploma, College Prep
Carlisle & Gallagher Consulting Group January 2014 - Present
Travelers Insurance October 2009 - January 2014
The Hartford December 2008 - July 2009
The Hartford March 2008 - December 2008
The Hartford October 2005 - March 2008
The Hartford November 2004 - October 2005
Prudential Financial 2003 - September 2004
CIGNA 1993 - 2003
CIGNA 1986 - 1993
CIGNA July 1983 - 1986
Skills
Business Analysis, Program Management, Process Improvement, Project Management, Business Process, PMO, Business Process..., IT Strategy, Management, Risk Management, Cross-functional Team..., CRM, Leadership, Business Requirements, Change Management, Strategy, Employee Training, Financial Services, Integration, Management Consulting, SDLC, Relationship Management, Consulting, Strategic Planning, Analysis, Requirements Gathering, Project Delivery, Training, Requirements Analysis, Retirement, IT Project & Program...
Education
Cambridge College 1991 — 1993
M.Ed, Business Management & Education
FortuneBuilders
Mastery Program, Real Estate Investing Education
Simsbury High School
The Hartford August 2012 - Present
The Hartford April 2010 - August 2012
The Hartford January 2004 - March 2010
The Hartford January 2001 - December 2003
The Hartford January 2000 - December 2000
The Phoenix Companies April 1998 - December 1999
The Phoenix Companies September 1994 - April 1998
Travelers Insurance April 1991 - September 1994
Skills
Program Facilitation, Presentation Development, Organizational..., MBTI, Content Management, Knowledge Management, Training & Development, PMP, Employee Training, Insurance, Training, Change Management, Resource Management, Organizational..., Training Delivery, Leadership, Vendor Management, Process Improvement, Employee Benefits
Education
Cambridge College 1996 — 1999
MM, Management and Organizational Development
Independent Insurance Brokerage April 2014 - Present
Investors Marketing Services October 2011 - March 2014
The Hartford March 2010 - September 2011
Independent Channel Distribution March 2007 - March 2010
Penn Mutual January 2001 - April 2007
New England Life (now MetLife) January 1995 - January 2001
John Hancock Financial Services January 1990 - January 1995
Colonial Investment Services January 1987 - January 1990
Skills
External Wholesaler,..., Relationship Management, Sales Presentations, Key Account..., Sponsor Relations, Point-of-Sale Life..., Conference and Event..., Retirement Planning, Social Security..., Marketing Communications, Marketing Strategy, Strategic Partnerships, Life Insurance Case..., Life Insurance, Financial Services, Annuities
Education
Cambridge College 1992 — 1994
Master's, Business Management
Bentley College 1984 — 1989
Bachelor of Science Candidate, Marketing
Arlington High 1977 — 1980
Sacramento County April 2008 - Present
The Hartford November 2006 - April 2008
Unitrin Direct Insurance Company September 2003 - November 2006
Sacramento Police February 1985 - February 2003
Skills
Government, Public Speaking, Policy, Research, Program Management, Management
Education
California State University-Sacramento 1981 — 1985
Bachelor of Arts (B.A.), Criminal Justice
SPD Academy
UnitedHealth Group May 2013 - Present
Univar USA May 2011 - September 2012
The Hartford January 1999 - June 2010
Hartford Property and Casualty Insurance Group January 1999 - June 2010
Skills
Medical Coding, Customer Service, Medical Records, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, Recruitments, Behavioral Interviewing, Management, Leadership, Customer Experience, Sales
Education
University of Oklahoma City 2001 — 2003
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.75
Rose State College 1993 — 1996
Associate of Arts and Sciences (A.A.S.), Medical Records Technician
Lakewood Sr. High School 1983 — 1985
High School Diploma, General Studies, 3.8
Capella University
Psychology, 3.0
Prudential Financial February 2015 - Present
The Hartford May 2001 - January 2009
Prudential Financial June 1997 - January 2001
Education
California State University-San Bernardino
Business Administration and Management, General
Millennial Leadership Development July 2013 - Present
The Hartford January 2011 - September 2013
Hartford Life March 2006 - December 2010
The Hartford August 2003 - March 2006
The Hartford 2001 - 2003
The Hartford 1995 - 2001
Skills
Leadership Development, Talent Management, Employee Relations, Change Management, Dynamic Speaker, Training, Public Speaking, Human Resources, Management, Life Empowerment..., Leadership, Project Management, Coaching, Analysis, Project Planning, Organizational..., Vendor Management, Program Management, Networking, Process Improvement, Social Networking, Entrepreneurship, Public Relations, Social Media
Education
RHH Business School 2013 — 2013
Business Training for Modern Entrepreneurs
Capella University 2006 — 2008
MS, Education
Saint Joseph College 2001 — 2005
BA, Psychology
Windsor High School
GenCure June 2014 - Present
The Hartford February 2013 - June 2014
Be The Match operated by National Marrow Donor Program June 2012 - June 2014
Wells Fargo September 2012 - February 2013
Lowe's May 2009 - September 2012
First Bank February 2007 - April 2008
Town and Country Bank February 2004 - February 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Cashiering, PowerPoint, Retail, Customer Satisfaction, Retail Sales, Inventory Control, Visual Merchandising, Planograms, Time Management, Leadership, Nonprofits, HIPAA, Non-profit Volunteering, Banking, Healthcare, Insurance, Outlook, Public Speaking, Teamwork, Inventory Management
Education
Career Point College 2013 — 2015
Bachelor’s Degree, Health/Health Care Administration/Management
Career Point College 2011 — 2013
Associate’s Degree, Medical Administrative/ Medical Secretary
Career Point College
Externship
The Hartford
Skills
Microsoft Excel, Microsoft Office, Financial Analysis
Education
Capital Community College
Associate's degree, Accounting
Seeking a challenging position in the Insurance industry April 2015 - Present
Prudential Financial January 2013 - April 2015
The Hartford October 2011 - January 2013
Hartford Financial Services Group March 2011 - October 2011
Specialty Risk Services, LLC January 2008 - March 2011
Specialty Risk Services, LLC May 2004 - January 2008
Specialty Risk Services, LLC January 2000 - May 2004
Skills
Insurance, Business Requirements, Business Analysis, Requirements Analysis, Claim, Property & Casualty..., Workers Compensation, Liability, Risk Management, Casualty, Commercial Lines, Commercial Insurance, Legal Liability, Professional Liability, Process Improvement, Vendor Management, SDLC
Education
Cardinal Stritch University
B.S. Management, Business
The Hartford May 2008 - Present
The Hartford April 2008 - Present
The Hartford December 2000 - April 2008
The Hartford February 1994 - November 2000
The Hartford May 1986 - January 1994
Skills
Insurance, Process Improvement, Underwriting, Call Centers, Risk Management, Relationship Management, Business Analysis, Business Process..., Financial Analysis, Management, Cross-functional Team..., Leadership, Organizational Design, Change Management, Service Delivery, Series 6, Series 26, Certificate in General..., AIC Designation – 33,..., SCLA Designation
Education
Cambridge College 2000 — 2003
Masters, Management, 4.0
Travelers April 2013 - Present
The Hartford October 2006 - March 2013
Firemans Fund Insurance Company 1995 - 2006
Aetna Life & Casualty 1990 - 1995
Skills
Commercial Lines, Professional Liability, Casualty, Underwriting, Commercial Insurance, Property & Casualty..., Insurance, Liability, Legal Liability, Inland Marine, Liability Analysis, Workers Compensation, Brokers, General Insurance, Excess, Salesforce.com, Leadership, Claim, Reinsurance, Building Relationships, Directors & Officers..., Marketing, Team Building, Relationship Marketing, Teamwork, Proactive self-starter, Detail Orientation, Influential Leader, Positive Energy, High Performer, Influence Without..., Casualty Insurance
Education
California State University-San Bernardino - College of Business and Public Administration 1988 — 1990
BA, Business Administration - Marketing
West Bend Mutual Insurance September 2008 - Present
Zurich Insurance 1999 - 2008
Nat. Interstate division of Great American January 1995 - December 1998
Federated Mutual Insurance January 1991 - December 1994
The Hartford 1981 - 1985
Skills
Commercial Insurance, Property & Casualty..., Workers Compensation, Insurance, Claims, Alternative Risk..., Association Marketing, New Business Development, Commercial Business..., Estate and Business..., Risk Management, Claim, Legal Liability, Management
Education
Society of Certified Insurance Counselors 1986 — 2011
CIC, Insurance and Risk Management
Calvin College 1976 — 1981
BA, Business -Economics
Daughters of Esther Mentorship Program September 2007 - Present
The Hartford March 2015 - Present
Sun Life Financial November 2012 - March 2015
Travelers January 2008 - November 2012
Travelers December 2006 - January 2008
CIGNA Healthcare 2001 - 2006
Skills
Insurance, Project Management, Demand Management, Resource Management, Project Planning, Process Improvement, Visio, Management, Budgets
Education
Cambridge College 2005 — 2007
Master's degree, Business Management
High School
Allianz Insurance June 2014 - Present
HealthPartners January 2013 - December 2013
Foresters 2009 - August 2011
The Hartford 2006 - 2009
Brooks Brothers 2000 - 2003
Prudential Financial 1987 - 1999
Skills
Insurance, Health Insurance, Life Insurance, Underwriting, Claim, New Business Development, Healthcare, Customer Service, Leadership, Team Building, Disability Insurance, Marketing
Education
Cardinal Stritch University
Business Mgmnt
Mullin, Inc. May 2009 - Present
uFinancial Group 2009 - 2011
Planco, The Hartford 2007 - May 2009
The Hartford 2005 - 2007
The Hartford 2003 - 2005
Group Benefits Financial 2002 - 2003
Valley Forge Asset Management 2001 - 2002
Skills
Retirement Planning, 401k, Strategic Financial..., Retirement, Marketing, Strategy, Sales, FINRA, Product Management, Cross-functional Team..., College Savings Plans, Competitive Analysis, Estate Planning, Start-ups, Analysis, Finance, Enterprise Software, Mutual Funds, Fixed Annuities, Insurance, Financial Services, Variable Products, Series 65, Series 6, Series 63, Project Management
Education
California University of Pennsylvania 1997 — 2000
BS, Business Management
PURE Group of Insurance Companies June 2014 - Present
The Hartford April 2012 - June 2014
Allied Insurance June 2009 - April 2012
Allied Insurance January 2001 - June 2009
Allied Insurance 1991 - 2001
Skills
Large Loss, Adjustments, Commercial Claims, Property & Casualty..., Claim, Claims Management, Commercial Insurance, Casualty, Liability, Legal Liability, Commercial Lines, Insurance, Subrogation, General Insurance, Property Damage, Inland Marine, Claim Investigation, Competitive Analysis, Property Claims
Education
California State University-Sacramento 1986 — 1991
BS, Marketing and Management- Double Major
Vacaville Highschool 1983 — 1986
Highschool Diploma, Marketing and Management
Vacaville Highschool
CO2 Partners, LLC April 2014 - Present
South Col Coaching, LLC April 2014 - Present
KISS Apps April 2014 - Present
Trissential March 2013 - April 2014
Trissential January 2009 - March 2013
Trissential June 2009 - January 2011
Trissential October 2006 - January 2009
The Hartford May 2000 - September 2006
Captive Communications June 1999 - December 2000
Small Business Development Group June 1991 - December 2000
Skills
Project Portfolio..., Business Architecture, Business Process..., Program Management, Portfolio Management, Business Requirements, Agile Methodologies, Marketing, Capacity Planning, Iterative, Business Process..., Leadership, ERP, Management, Product Development, PMO, PMP, Business Process, SDLC, Business Analysis, Consulting, Team Building, Governance, Management Consulting, Business Strategy, Strategic Planning, Executive Coaching, Business Development, Business Coaching, IT Strategy, Process Improvement, Public Speaking, Start-ups, Vendor Management, Business Transformation, Change Management, Business Intelligence, Cross-functional Team..., Strategy, Executive Management, Organizational Design, Business Planning
Education
Cardinal Stritch University 2005 — 2007
B.A.
Minneapolis Business College 1989 — 1990
Associates
Cambridge Isanti High School 1985 — 1989
High School Diploma
IPEC
Executive Coach
Chubb Insurance October 2013 - Present
MetLife Auto & Home® November 2007 - October 2013
Nationwide Insurance February 2006 - November 2007
The Hartford March 2001 - January 2006
The Hartford January 1999 - March 2001
The Hartford August 1998 - January 1999
Skills
Property & Casualty..., Claim, General Insurance, Commercial Insurance, Life Insurance, Umbrella Insurance, Insurance, Underwriting, Liability, Casualty, Auto Insurance, Homeowners Insurance, Term Life Insurance, Employee Benefits, Whole Life, Renters, Universal Life, Claims Handling, Excess, Claims Management, Property Damage, Licensed Property, Life, Inland Marine, Licensed Life, Coaching, Group Insurance, Strategic Planning, Leadership, Health Insurance, Fixed Annuities, Professional Liability, Homeowners, Small Business, Licensing, Sales, Property, Disability Insurance, Training, Customer Service, Management, Team Building, Sales Management, Microsoft Office, Marketing, Casualty Insurance
Education
California University of Pennsylvania 1993 — 1997
Bachelors Degree, Psychology
Allianz Life August 2013 - Present
Prudential Financial January 2013 - August 2013
The Hartford February 2010 - January 2013
The Hartford February 2008 - February 2010
The Hartford January 2007 - January 2008
The Hartford May 2005 - January 2007
The Hartford August 2001 - May 2005
The Hartford November 1999 - August 2001
Blue Cross and Blue Shield of Minnesota 1998 - 1999
Carlson Companies Inc 1992 - 1998
Skills
Process Improvement, SDLC, ITIL, Disaster Recovery, Outsourcing, Governance, Data Center, Business Process, Cross-functional Team..., Project Management, Security, Telecommunications, Project Planning, Leadership, Business Continuity, Software Development, Vendor Management, Business Analysis, IT Strategy, Project Portfolio..., Infrastructure, Requirements Gathering, Six Sigma, Enterprise Software, Enterprise Architecture, IT Management, PMO, PMP, Networking, Visio, SharePoint, IT Operations, IT Service Management, Resource Management, Information Technology, Business Process..., Call Centers
Education
Cardinal Stritch University 1998 — 1999
Master of Business Administration (MBA)
Cardinal Stritch University 1997 — 1998
Bachelor of Science, Management
CIGNA March 2013 - Present
The Hartford 2010 - Present
The Hartford 2006 - 2010
Agency Managemnt 1990 - 2001
Skills
Insurance, Change Management, Performance Management, Talent Management, Financial Services, Strategy, Program Management, Leadership, Employee Benefits, Account Management, Process Improvement, Management Consulting, Human Resources, Disability Insurance, Training, Management, Sales
Education
Cambridge College 1993 — 1997
Masters of Education, Adult Education and Management
Carolinas Healthcare System November 2009 - September 2015
The Hartford October 2005 - June 2009
Canon Business Process Services, Inc. previously known as Oce Business Services, Inc. June 2001 - April 2004
Bowne March 1995 - August 1998
Skills
Customer Service, Strategic Planning, Process Improvement, Team Building, Operations Management, Employee Relations, Management, Healthcare, Change Management, Vendor Management, Program Management, Project Management, Leadership, Organizational..., Human Resources, Training, Contract Negotiation, Leadership Development, Performance Management, Budgets, Project Planning, Team Leadership, Coaching, Cross-functional Team..., Process Scheduler, Business Process..., Customer Satisfaction, Six Sigma, Employee Engagement, Risk Management, Policy, Contract Management, Recruiting, Call Centers, Analysis, Negotiation, Outsourcing, Strategy, Outlook, Inventory Management, Onboarding, Account Management, Facilities Management, Hiring, Procurement, Employee Benefits, PeopleSoft, Employee Training, Forecasting, Administration
Education
Capella University 2015 — 2017
Doctoral Candidate
Montreat College 2012 — 2014
Master of Business Administration (M.B.A.)
Montreat College 2008 — 2011
BA
The Hartford January 2006 - Present
Education
California University of Pennsylvania 2001 — 2005
B.S, International Business & Economics
The Hartford August 2014 - Present
ManpowerGroup January 2013 - December 2013
Manpower Inc. November 2010 - January 2013
Citi (North America Staffing) September 2003 - June 2010
Chevy Chase Bank 2000 - 2002
Triad Financial Services (TriAdvantage, GMAC-RFC) 1996 - 2000
Employment Advisors 1990 - 1996
Skills
Strategic Planning, Status, Applicant Tracking..., Talent Acquisition, Recruiting, Talent Management, Onboarding, Employee Relations, Vendor Management, Performance Management, College Recruiting, Temporary Placement, Human Resources, Sourcing, Change Management, Executive Management, Strategy, Training, Personnel Management, Leadership, Management, Deferred Compensation, Strategic Partnerships, Employee Benefits, CRM, Program Management, Team Building, Hiring, Leadership Development
Education
Capella University
University of Minnesota-Twin Cities 1988 — 1992
Edison High School 1983 — 1987
The Hartford July 2004 - Present
Highmark Life & Casualty April 1988 - August 2004
Skills
Employee Benefits, Insurance, Life Insurance, Disability Insurance, Training, Health Insurance, Health Savings Accounts, Term Life Insurance, Human Resources, Benefits Administration, Brokers, WebEx, Presenter, Group Insurance, Open Enrollment, Accident, Training Facilitation, Microsoft Office, Events Coordination, Windows 7, Bilingual, Motivational Speaking, Philanthropy, Youth Mentoring, Hospitality
Education
USAir Force 1980 — 1985
Sargeant, Communication and Media Studies
Capital Community College
Social Sciences
The Hartford August 2015 - Present
Sedgwick CMS February 2013 - August 2015
Prodiious LLC May 2005 - August 2012
Kindred Hospital August 2003 - April 2005
Iowa Christian Academy 2000 - 2001
Iowa Christian Academy 2000 - 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Financial Analysis, Banking, Risk Management, Strategic Planning, Project Management, Business Analysis, Investments, Management, Microsoft Word, Business Strategy, Change Management, Healthcare, Case Managment, Process Improvement, PowerPoint, Nursing, Financial Modeling, Leadership, Clinical Research, Training, Case Management, Medicare, Insurance, Software Documentation, Social Media, Public Speaking, Healthcare Management, Hospitals
Education
Blodgett Memorial Medical Center School of Nursing 1977 — 1980
Diploma in Nursing, Registered Nursing/Registered Nurse
Calvin College 1977 — 1978
Pre-Nursing Studies
Pella Christian High School 1973 — 1977
College/University Preparatory and Advanced High School/Secondary Diploma Program
Mercer 1998 - Present
Mercer Human Resource Consulting 1998 - Present
KPMG May 1985 - September 1998
Ernst and Whinney September 1982 - April 1985
Chase Manhattan Bank August 1979 - August 1982
The Hartford June 1977 - August 1979
Skills
Employee Benefits, Executive Pay, HR Consulting, Human Resources, Incentive Programs, Deferred Compensation, Organizational Design, Succession Planning, Compensation & Benefit, Executive Management, Change Management, Mergers & Acquisitions
Education
University of Oklahoma 1976 — 1978
MA in Management
Cameron University 1970 — 1974
BS in Business, Management
The Hartford January 2011 - Present
The Hartford Financial Services Group 2001 - Present
The Hartford Insurance Group January 2001 - January 2011
Skills
Leadership Development, Underwriting, Sales, Insurance, Property & Casualty..., Customer Service, Coaching, Vendor Management, Performance Management, Call Centers, Employee Benefits, Team Building, General Insurance, Management, Training, Leadership, Human Resources, Liability, Financial Services, Onboarding, Talent Management, Talent Acquisition, Change Management, Customer Retention, Process Improvement, Workers Compensation, Employee Engagement, Account Management, CRM, Employee Relations
Education
Capella University 2004 — 2010
BS, Human Resource Management
The Hartford September 2011 - June 2012
The Hartford Ins June 1997 - December 2010
Skills
SDLC, SQL, Insurance, Business Analysis, Requirements Gathering, SOA, SharePoint, Requirements Analysis, XML, Business Requirements, Oracle, COBOL, Documerge, JCL, ISPF Dialog Manager, VSAM, CA7, MVS
Education
Capital Community College 1990 — 1993
Kingston college 1979 — 1984
Downey Brand LLP May 2000 - Present
Downey Brand LLP May 2000 - June 2005
The Hartford June 1998 - May 2000
Education
California State University-Sacramento 1999 — 2003
UTC Aerospace Systems July 2014 - Present
Pratt & Whitney May 2010 - June 2014
Pratt & Whitney 2006 - 2010
Pratt & Whitney 2003 - 2006
Pratt & Whitney 2002 - 2006
The Hartford April 2000 - July 2002
Skills
Talent Management, Process Improvement, Onboarding, Data Analysis, Metrics, Continuous Improvement, Talent Acquisition, Employee Relations, Succession Planning, Performance Management, Employee Engagement, Interviewing, Benefits, Conflict Resolution, Sourcing, Leadership Development, Compliance, Personnel Management, Training, Human Resources
Education
Capella University 2004 — 2010
PhD, Human Resources
Rensselaer at Hartford 2000 — 2002
MS, Human Resources
Central Connecticut State University 1994 — 1997
BS, Accounts
The Hartford Director of Dist and Service Field TrainingHartford Life2002 - Present
Education
Cambridge College 1994 — 1997
The Prudential Insurance Company of America January 2013 - Present
The Hartford January 2011 - January 2013
Highland Capital Brokerage March 2009 - January 2011
Crump Group, Inc August 2001 - February 2009
Skills
Wealth Preservation..., Estate Planning, Income Protection, Retirement Planning, Long Term Care Insurance, Insurance, Sales, Fixed Annuities, Management, Employee Benefits, Life Insurance, Retirement, Term Life Insurance, Wealth, Universal Life, Risk Management, Long-term Care
Education
Cardinal Stritch University 2004 — 2006
MBA, Business Operations
University of Wisconsin-Madison 1995 — 2001
Bachelor's degree, Economics
The Hartford 2010 - Present
JPMorgan Chase July 2009 - June 2010
JPMorgan Chase March 2008 - December 2009
JPMorgan Chase March 2007 - March 2008
JPMorgan Chase November 1997 - March 2007
Skills
Risk Management, Process Improvement, Banking, Project Management, Leadership, Management, Team Building, Financial Risk, Credit, Portfolio Management, Financial Services, Commercial Banking, Cash Management, Risk Assessment, Business Analysis
Education
Canisius College 1968 — 1972
BA, Sociology
Canisius College
Bachelor's degree, Sociology
OptumInsight September 2009 - Present
Travelers September 2007 - September 2009
Konica Minolta Business Solutions U.S.A., Inc. February 2007 - September 2007
UnitedHealthcare June 2004 - February 2007
The Hartford September 2000 - January 2004
Lenscrafters October 1998 - September 2000
Skills
Insurance, Analysis, Business Analysis, Healthcare, SDLC, Visio, Training, Management, Customer Service
Education
Tunxis Community College 2015 — 2015
Non-Degree, Programming Logic and Design in Visual Basic
Villanova University 2010 — 2011
Business Analysis, Healthcare
Villanova University 2010 — 2011
Six Sigma, Green Belt
Cambridge College 2001 — 2005
Masters of Management, Information Technology
Mount Saint Mary College 1994 — 1998
BA, Political Science
South Windsor High School 1990 — 1994
Diploma, General Studies, 2.8
The Hartford September 2013 - Present
The Phoenix Companies January 2010 - September 2013
The Phoenix Companies April 2007 - January 2010
Pfizer 2001 - 2007
Procter & Gamble 1995 - 2001
US Army 1990 - 1995
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 2005 — 2008
MS, Management
Cameron University 1993 — 1995
MBA
United States Military Academy at West Point 1986 — 1990
BS
Metlife Auto & Home 1995 - Present
The Hartford 1993 - 1995
Education
The University of Connecticut School of Law 2000 — 2002
LLM, Insurance Law
California Western School of Law 1987 — 1990
JD, Law
University of Richmond 1982 — 1986
BA, Economics
IBM April 2007 - Present
The Hartford April 2001 - March 2007
Skills
System Administration, Enterprise Software, IT Management
Education
Central Connecticut State University 1991 — 1994
Bachelor of Science (B.S.), Management Information Systems, General
Capital Community College
Health Information Technology
Norwalk Community College
Associate of Science (AS), Data Processing
Travelers Insurance October 2009 - Present
The Hartford 2002 - October 2009
Helmus & Watkins, LLP 1999 - 2002
Skills
Litigation, Product Liability, Civil Litigation, Mediation, Arbitration, Insurance, Claim, Trials, Legal Liability, Public Liability, Risk Management, Toxic Tort, Depositions, Negotiation, Legal Advice
Education
Harvard University 2008 — 2013
ALM, Sustainability/Environmental Management, 3.6
University of Massachusetts at Amherst - Isenberg School of Management 2004 — 2008
MBA
California Western School of Law 1988 — 1991
JD, Law
University of Notre Dame 1982 — 1986
BA, Business, English
The Hartford December 2009 - Present
Hartford Hospital May 2007 - December 2009
Rockville Hospital April 2003 - May 2007
Skills
MSCC, EMR, Healthcare, Healthcare Management, Healthcare Information..., BLS, Clinical Research, Cpr Certified, Medicare, Case Managment, Emergency Room, EHR, Medicine, Inpatient, Case Management, Patient Safety
Education
South Dakota State University 2008 — 2010
BS, Nursing
Camden County College 1989 — 1991
AS, Nursing
Our Lady of Lourdes School of Nursing 1989 — 1991
Diploma, Nursing
The Hartford May 2010 - Present
Weight Watchers 2009 - Present
The Hartford March 2006 - October 2010
The Hartford September 2004 - March 2006
Skills
Customer Service, Time Management, Property & Casualty..., Quality Auditing, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Internal Audit, Insurance, Call Center, Microsoft Office, Administrative..., Process Improvement, Data Analysis, Coaching, Team Leadership, Research, Call Centers
Education
Capital Community College 2013 — 2014
Associate's Degree, Physical Therapist Assistant, GPA 3.64
Capital Community College 2012 — 2012
General Studies, A
Tunxis Community College 2011 — 2012
General Studies, A
Connecticut Center for Massage Therapy 1994 — 1995
Connecticut Licensed, Massage Therapy
Eastern Connecticut State University 1990 — 1994
BS, Physical Education
CIGNA April 2013 - Present
Principal Financial Group May 2009 - April 2013
The Hartford April 2006 - May 2009
Unum March 2000 - January 2006
Skills
Dental, Employee Benefits,..., Disability, Life Insurance, Disability Insurance, Dentistry, Term Life Insurance, Health Insurance, Long-term Care, Insurance, Employee Benefits, Benefits Administration, Underwriting, Health Savings Accounts, Sales, Brokers, Healthcare
Education
Cardinal Stritch University
BA, Education
Chubb Insurance March 2014 - Present
MetLife October 2011 - Present
Konica Minolta Business Solutions U.S.A., Inc. August 2010 - April 2011
The Hartford May 2006 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Negotiation, Editing, School Library Media
Education
Cambridge College 2008 — 2009
Master's degree, Education
Smith College 1990 — 1994
Bachelor of Arts (B.A.), Political Science and Government
Aetna April 2008 - Present
Bank of America October 2006 - March 2008
Advest, Inc./Acquired by Merrill Lynch December 2002 - August 2006
The Hartford May 1997 - August 2002
Education
Cambridge College
Business Administration
KRA CORPORATION February 2011 - Present
Community Residences, Inc February 2009 - February 2011
The Hartford January 1993 - September 2008
Skills
Insurance, Property & Casualty..., Case Management Services, Data Entry, Customer Needs Analysis, IEP..., Life Skills Instruction, Community..., Workforce Investment Act, Jobs First Employment..., Interest/Aptitude..., Group Facilitation, Staff..., Microsoft Office, Career Development..., Workforce Development, Customer Service, Career Counseling, Community Outreach, Socical Services, Case Managment
Education
Capital Community College 2009 — 2011
Associate's degree, Social Work
Saint Joseph College
Business Administration and Management, General
ELM Solutions, a Wolters Kluwer company December 2007 - Present
Pharmaceutical Data Services February 2000 - September 2007
The Hartford August 1997 - October 1999
Shawmut National Corporation August 1983 - November 1995
Education
Yale School of Management 1981 — 1983
Master of Business Administration (MBA)
Calvin College 1974 — 1978
Bachelor's degree, Psychology
The Hartford February 2011 - Present
Department of the Navy October 2010 - February 2011
Nationwide Insurance Company April 2003 - June 2006
Skills
Arbitration, Torts, Litigation Management, Trials, Legal Research, Litigation, Personal Injury, Civil Litigation, Commercial Litigation, Insurance Law, Product Liability, Mediation, Legal Writing, Courts, Contract Negotiation
Education
Campbell University, Norman Adrian Wiggins School of Law 1995 — 1998
Juris Doctor (J.D.)
Liberty Mutual Insurance May 2014 - Present
XL Insurance October 2012 - April 2014
The Hartford February 2011 - October 2012
SRS (a previous subsidiary of The Hartford) March 2009 - February 2011
Nationwide Insurance June 2005 - March 2009
Skills
Actuarial Science, Financial Risk, Workers Compensation, Claim, Pricing, Loss Reserving, Economic Capital, Ratemaking, E&O, D&O, TPA
Education
Capital University 2007 — 2008
MBA, MBA
University of Iowa 2003 — 2005
BS, Actuarial Science & Mathematics
Deep South Insurance 2015 - Present
Deep South Insurance Co 2011 - Present
- 2010 - 2011
Chartis Insurance/AIG 2008 - 2010
Travelers 2008 - 2008
The Hartford 2006 - 2007
The Hartford 2000 - 2006
Reliance Insurance 1993 - 2000
Liberty Mutual Insurance 1980 - 1993
Skills
Root Cause Analysis, Client Relationship..., Workers Compensation, Underwriting, Property & Casualty..., CRM, Risk Management, Insurance, Auditing, Brokers, Casualty, Claims Management, Commercial Insurance, Ergonomics, General Insurance, Legal Liability, Policy, Risk Assessment, Training
Education
Canisius College
Bachelor of Business Administration (B.B.A.), Accounting
AICPCU
Associates, Risk Management
The Hartford September 2007 - July 2010
The Hartford 1997 - 2002
The Hartford 1993 - 1997
The Hartford 1988 - 1993
The Hartford September 1981 - 1988
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Analysis, Process Improvement, Business Requirements, Project Management, 21 CenturyLeadership, Lean Enterprises
Education
Capital Community College 2012 — 2014
Associate’s Degree, Computer Science
The Hartford October 2012 - Present
William Raveis Real Estate January 2005 - November 2012
Greater Hartford Association of REALTORS June 2006 - September 2011
Skills
Exceptional written and..., Independent planner..., Proven leadership skills, Excellent attention to..., Effectively prioritize..., Highly motivated &..., Typing: 50+wpm, Proficient with..., Ability to work well..., Self Starter, Sellers, Investment Properties
Education
Capital Community College 2010 — 2013
Associates, Liberal Arts
Southwell Education 2004 — 2005
Principles and Practices of Real Estate
South Windsor High School 1995 — 1999
Diploma
Yen Therapy October 2012 - Present
REJUVENATE therapeutic massage and bodywork August 2012 - Present
The Hartford June 2007 - September 2010
Black Bear Saloon June 2009 - 2010
Skills
Deep Tissue Massage, Swedish, Pain Management, Customer Service, Sports, Acupressure, Trigger Point Therapy, Myofascial Release, Thai Massage, Therapeutic Massage, Chair Massage, Stretching, Chronic Pain
Education
BodyMind Thai 2012 — 2012
Traditional Thai Massage
Connecticut Center for Massage Therapy-Newington 2010 — 2011
Massage Therapy
Capital Community College 1998 — 2001
Associates Degree, Liberal Arts
The Hartford March 2012 - Present
Employee Benefits Company August 2011 - Present
Titan Insurance & Employee Benefits Agency, LLC January 2011 - August 2011
BEA 2011 - 2011
Bene-Care Agency, LLC December 2007 - December 2010
UniveraHealthcare February 2001 - February 2007
Blue Cross & Blue Shield of WNY,Inc. January 1993 - December 2001
Skills
Employee Benefits, Insurance, Compliance, Claims, Health Insurance, Strategic Planning, Sales Management, Customer Relations, Account Management, Public Speaking, New Business Development, Healthcare, Consultative Selling, Operations Management, Benefits, Benefits Administration, Customer Service, Management, Sales, Claim, Analysis, Business Development, Human Resources, Health Savings Accounts, Disability Insurance, CRM, Sales Operations, Program Management, Start-ups, Life Insurance, Brokers, Workers Compensation, Cross-functional Team..., Medicare, Term Life Insurance, COBRA, Underwriting, Long-term Care
Education
Canisius College
Business Administration
Cyient October 2013 - Present
Sharp Technical Resources, Inc. June 2012 - August 2013
Accenture January 2012 - April 2012
The Hartford July 1978 - April 2011
Skills
SDLC, Requirements Analysis, Business Analysis, Project Delivery, Telecommunications, Requirements Gathering, Analysis, Business Requirements, Disaster Recovery, Oracle, IT Strategy, Agile Methodologies, Systems Analysis, Testing
Education
Capital Community College
Associate's degree, Computer Science
The Hartford March 2004 - Present
Kaiser Permanente July 2000 - March 2004
The Golden 1 Credit Union January 1994 - July 2000
Education
CSU Sacramento
Bachelor of Science, Business / Psychology
Dignity Health October 2007 - Present
The Hartford June 2004 - October 2007
Liberty Mutual Insurance November 1999 - June 2004
Education
California State University-Sacramento 1994 — 1996
BS, Nursing
Sierra College 1990 — 1994
Pre-nursing
The Hartford October 2010 - Present
The Hartford October 2009 - October 2010
CIGNA 2001 - 2004
Education
Capital Community College
The Hartford June 2007 - September 2012
Sport Chalet October 2003 - June 2007
Gap Inc./Old Navy November 2001 - October 2003
Dealer Fusion, Inc June 2000 - September 2001
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Internet Explorer, Outlook, PowerPoint, Photoshop, Property & Casualty..., Claim Investigation, Commercial Insurance, Dedicated Professional, Negotiation, Settlement Agreements, Customer Oriented, Computer Proficiency, Precise, Organization, Friendly Demeanor, Teamwork, Collaboration, Sports
Education
California State University-Sacramento 2005 — 2007
Bachelor of Science (BS), Business Administration and Marketing
Liberty Mutual Insurance February 2009 - Present
Indiana Insurance January 2004 - February 2009
Indiana Insurance September 1999 - January 2004
C.N.A. Insurance May 1998 - February 1999
C.N.A. Insurance August 1995 - May 1998
C.N.A. Insurance May 1989 - August 1995
C.N.A. Insurance February 1987 - May 1989
C.N.A. Insurance May 1981 - December 1985
The Hartford May 1979 - May 1981
The Hartford March 1977 - May 1979
Skills
Claim, Property & Casualty..., Casualty Claims, Claims Management, Investigation, Civil Litigation, Negotiation, Subrogation, General Insurance, Insurance, Compliance, ISO
Education
Cardinal Stritch University 2012 — 2015
Business Administration and Management, General
Alverno College 2004 — 2012
Business Administration and Management, General
The Hartford April 2015 - Present
The Hartford February 2014 - Present
The Hartford June 2013 - February 2014
Raley's July 2001 - June 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Powerpoint, Customer Service, PowerPoint, Outlook, Teamwork, Public Speaking, Time Management, Team Leadership, Insurance, Retail, Bookkeeping, Team Building, Analysis, Windows, English, Data Entry, Accounting, Event Planning, Management, Customer Satisfaction, Data Analysis, Research
Education
CSU Sacramento 2007 — 2013
Bachelor's degree, Finance, Risk Management
The Hartford February 2013 - Present
Education
Capital Community College 2011 — 2016
Haims Enterprises, LLC June 2011 - Present
Attorney Howard J. Haims, P.C. 1995 - 2010
The Hartford 1985 - 1995
Skills
Strongly self-motivated, Bookkeeping skills..., Computer proficiency..., Strong communication..., Fluent in Russian and..., Experienced with..., Experienced with..., Mentoring regarding..., Probate paralegal, Estate Paralegal, Office Management, Office Administration, General Office..., Strong connections with..., Strong customer service, Knowledge of Medicaid..., Manage conserved..., Prepare and File..., Prepare disability...
Education
University of Hartford 1997 — 1997
Paralegal Certificate
University of Connecticut
Bachelor of General Studies
Capital Community College
Associates in Arts
Tutti's Hair Design LLC February 2012 - Present
The Hartford January 1993 - December 2002
LaFrance Corp 1994 - 1998
Education
Capital Community College
Keenan and Associates November 2005 - Present
Broadspire 2004 - 2005
The Hartford 2002 - 2004
Education
California State University-Sacramento 1997 — 2002
Criminal Justice/Police Science
The Hartford August 2014 - Present
Faulkner Chevrolet September 2014 - August 2015
Callan Professional School, Oviedo September 2013 - August 2014
Consejería de Educación October 2012 - May 2013
Panalpina March 2009 - August 2012
Canisius College September 2011 - May 2012
Education
DeSales University 2015 — 2022
Master of Business Administration (M.B.A.), Business Administration and Management, General
Canisius College 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs
Universidad de Oviedo 2010 — 2011
Certificate, Spanish Language and Literature
The Hartford April 2015 - Present
Freelance Writer 2000 - Present
A.S. & J. Cicero 2007 - 2014
Freelance TV & Film Production 1998 - 2014
Trion Worlds, Inc. 2012 - 2013
ESPN 2001 - 2004
Skills
Creative Writing, Customer Service, Interpersonal Skills, Screenwriting, English Tutor, TV Production, Proofreading, Management, Online Research, Final Draft, Microsoft Office, Copy Editing, Documentaries, Supervisory Skills, Professional Audio, Retail, CT Lottery, Game Design, Scriptwriting, Film Production, MLB, Story Editing, Video Games, Story Structure, Sports Writing, Characters, NFL, Voice Dialogue, Background Acting, ESL Tutor, Computer Proficiency, Customer Relations, Video Production, Independent Film, Novels, Statistics, Character Development, Fantasy Sports, Tutoring, Online Tutoring, Organizational..., Sports Media, Live Events, Cultural Diversity, Game Development, Music Production, Japanese Culture, Indonesian Culture, Leisure Travel, Asian Studies
Education
Temple University
Bachelor of Arts (B.A.), Film & Media Arts, 4.0 GPA
Capital Community College
Associate of Science (A.S.), Business Management, 4.0 GPA
The Hartford 1995 - 2005
Education
California State University-San Bernardino 1983 — 1997
Bachelor's degree, Marketing, 3.0