Travelers Company
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15,225 Travelers employees in database. Find out everything there's to know about Travelers employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Travelers Employees
Wright Finlay & Zak, LLP February 2015 - Present
Fidelity National Law Group-- In-House Litigation Counsel for Fidelity National Financial November 2014 - February 2015
Natalie C. Lehman, Esq. April 2014 - November 2014
Castle Law Group, LLP f/k/a Cooper Castle Law Firm May 2013 - March 2014
Lehman Law Firm, P.C. March 2009 - May 2013
City of Hobbs Municipal Court September 2009 - November 2009
Losee, Carson & Haas, P.A. June 2008 - February 2009
Fifth Judicial District Court, State of New Mexico June 2007 - June 2008
Travelers June 2005 - August 2005
Skills
Litigation, Legal Writing, Courts, Mediation, Legal Research, Guardianship, Civil Litigation, Wills, Estate Planning, State Bar of Texas, State Bar of New Mexico, Real Estate, Westlaw, Corporate Law, State Bar of Nevada, Mortgage Banking, Business Law, Creditors' Rights, Real Property, Transactional Law, Contract Law, Negotiation, Loan Modifications, Short Sales, Property Law, Alternative Dispute..., Legal Issues, Business Transactions, Powers of Attorney, Lexis, Foreclosures, Attorneys, Commercial Litigation
Education
California Western School of Law 2003 — 2006
Doctor of Law (J.D.)
The University of Texas at Austin 2000 — 2003
Bachelor of Arts (B.A.)
The University of Texas at Austin 2000 — 2003
Certificate
Medical College of Wisconsin September 2005 - Present
Medical College of Wisconsin September 1994 - September 2005
Travelers September 1977 - May 1980
Education
Capital University 1968 — 1972
Bachelor of Arts (B.A.), History
Aon July 2007 - Present
Travelers October 2000 - April 2007
Skills
Surety Bonds, Financial Analysis, Underwriting, Data Analysis
Education
Kennesaw State University
Bachelor of Business Administration (B.B.A.), Accounting
Capital Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Travelers November 2000 - Present
Travelers January 2009 - May 2009
CVS Caremark Corporation September 2000 - May 2002
Skeldon High School, Guyana, S/America September 1997 - June 2000
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Microsoft Office, Data Analysis
Education
Charter Oak State College 2013 — 2015
Health Information Management (BA degree)
Capital Community College 2011 — 2012
Health Information Technology Training Certificate, Electronic Medical Records (EMRs)
Capital Community College 2004 — 2010
Associate of Science (AS), Computer Information Systems with a Network Admin Asst Option, GPA: 3.33/4.0, Deans List
Travelers October 2014 - Present
SafeAuto Insurance Company June 2011 - November 2014
Innovation Group North America February 2009 - June 2011
Innovation Group North America May 2008 - February 2009
Cars Collision Center July 2007 - May 2008
American Family Insurance January 2006 - July 2007
Erie Insurance August 2005 - January 2006
Field Auto Appraiser June 1997 - July 2005
Skills
Property & Casualty..., Liability, Insurance, Claim, Customer Satisfaction, Training, Negotiation, Claims Management, General Insurance, Property Damage, Customer Service, Commercial Lines, Commercial Insurance, Casualty, Claim Investigation, Subrogation
Education
McHenry County College 2010 — 2014
Business Administration
Canisius College
Psychology
Lancaster Central High School
Medicity November 2014 - Present
Medicity March 2014 - November 2014
Travelers August 2012 - March 2014
Benchmarking Partners July 2011 - July 2012
Verizon Wireless December 2010 - April 2012
Verizon Wireless October 2009 - December 2010
Verizon Wireless March 2007 - October 2009
Verizon Wireless October 2005 - March 2007
Verizon Wireless April 2006 - October 2006
Best Buy Company August 1999 - March 2004
Skills
Training, Human Resources, Leadership Development, Coaching, Call Centers, Leadership, Team Building, Management, Recruiting, Interviews, Employee Benefits, Customer Service, Technical Support, Telecommunications, Networking, Customer Satisfaction, Customer Experience, PeopleSoft, Training Delivery, Microsoft Office, Employee Training, Workers Compensation, Performance Management, Customer Retention, Time Management, Employee Relations, Instructional Design, ADDIE, Personnel Management, Content Development, Content Design, Sales, Public Speaking, Teaching, Staff Development, Strategic Planning, 360 Feedback, Conflict Resolution, HRIS, Onboarding, E-Learning, Organizational..., New Hire Orientations, Team Leadership, Deferred Compensation, Needs Analysis, Policy, Program Management, Instructor-led Training, Performance Appraisal
Education
Capella University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Stafford High School
Capella University
Bachelor's Degree, Human Resources Management/Personnel Administration, General, 3.8
University of Houston 2001 — 2003
Communications, Media Production
Travelers May 2013 - Present
Travelers 2009 - April 2013
Farmers Insurance 2007 - 2009
Farmers Insurance 2007 - 2007
Farmers Insurance 2006 - 2007
Skills
Accident Investigation, Adjusters, Analysis, Auto Claims, Automobile Liability, Claim Investigation, Collaborative Problem..., Commercial Insurance, Creativity, Critical Thinking, Customer-focused Service, Customer Satisfaction, Determination to Succeed, Flexibility, Fraud Claims, Goal Oriented, Highly detail oriented, High Sense Of Urgency, Identifying Client Needs, Leadership, Management, Mentoring New Hires, Multi-task & Handle..., Negotiation, Prioritize Workload, Property Claims, Property Damage, Recorded Statements, Result Oriented, Strategic Thinking, Team Building, Witness Statements, Written & Verbal..., Property & Casualty..., Xactimate, Insurance, Underwriting, Customer Service
Education
Capella University 2008 — 2013
MASTERS, ORGANIZATION AND MANAGEMENT
University of Missouri-Columbia 2001 — 2005
Bachelor of Science (BS), INTERDISCIPLINARY STUDIES
Computer Sciences Corporation June 2014 - Present
Computer Sciences Corporation June 2013 - May 2014
Computer Sciences Corporation November 2012 - May 2013
CIGNA July 2011 - August 2012
Aquastone Graphics llc. May 2011 - July 2011
Travelers January 2010 - December 2010
Skills
Adobe Acrobat, Microsoft Office, Energetic Self-Starter, Oral & Written..., Highly detail oriented, High Organizational..., Analytical Skills, Computer Proficiency, User Acceptance Testing, SEO, SharePoint, Google Analytics, WebTrends Analytics, Analysis, Marketing, Digital Marketing, Facebook, Microsoft Excel, Software Documentation, Marketing Communications, Data Analysis, Business Analysis, Project Management, Process Improvement
Education
The University of Connecticut School of Business 2010 — 2012
Bachelors, Business & Technology, Concentration: Management, 3.556
Capital Community College 2008 — 2010
Associates, Management, 3.90
Oregon Mutual Insurance August 2013 - Present
Servpro of Whittier/La Habra/West Fullerton February 2013 - August 2013
Mercury Insurance November 2011 - February 2013
Travelers July 2008 - August 2011
Skills
Xactimate, Microsoft Office
Education
California State University-San Bernardino - College of Business and Public Administration 2004 — 2008
Bachelor of Arts (B.A.), Business Administration, Marketing
Travelers Property MCU Operations Unit ManagerTravelers Companies IncJuly 2000 - Present
Saint Mary School February 1989 - July 1998
Skills
Operations Management, Property Major Case Unit, Property Claims, Property & Casualty..., Commercial Insurance, General Insurance, Liability
Education
Capital Community College
Emergency Medical Technician
University of Hartford
Entrepreneur Certification Program
Jefferson Community and Technical College January 2013 - Present
First Gethsemane Baptist Church September 2011 - May 2013
Travelers June 2004 - March 2006
Skills
Higher Education, Public Speaking, Curriculum Design, Curriculum Development, Teaching, Music Education, Editing, Music, Composition, Music Theory, Training, Staff Development, Event Planning, Leadership, Management, Microsoft Office, Time Management
Education
Liberty University 2008 — 2011
Master of Business Administration (MBA), Concentration in Leadership, 3.6 GPA
Charter Oak State College 2003 — 2004
Bachelors of Science, Concentration in Psychology, 3.5 GPA
Capital Community College 2001 — 2003
Associate's Degree, Business Office and Technolgy, 3.89 GPA
Travelers July 2015 - Present
Letter Concepts December 2013 - July 2015
Kreative Optics May 2013 - October 2013
FM Facility Maintenance February 2006 - January 2013
Babies R Us April 2004 - August 2006
Skills
Customer Service, Customer Satisfaction, Organization, Time Management, Teamwork, Research, Sales, Computer/Technical..., Microsoft Excel, Access, Microsoft Word, PowerPoint, MS Project, HTML, Visio, SQL, WordPress, Joomla, CSS, Visual Basic, Data Modeling, Analysis, Windows, Outlook, Team Leadership
Education
Central Connecticut State University 2012 — 2014
Bachelor of Applied Science (BASc), Management Information Systems, General
Capital Community College 2006 — 2009
Associate of Science (A.S.), Business Management
Access Transportation Solutions LLC May 2013 - Present
JFS Care at Home, LLC December 2012 - Present
CT Works 2012 - 2013
Church Of Hartford Seabury Meadows December 2003 - July 2011
Genesis-Kimberly Hall North April 2002 - September 2005
Roncalli Health Center July 2000 - March 2002
Elm Hill May 1999 - September 2000
Travelers December 1977 - November 1990
Skills
Proficient in MS Word, Assistantt Daily Living, Certified Nurse Aide, Customer Service, Compassion, Bilingual..., Companion, Detail Orientated, Empathy, Administrative Assistant, Sub-acute/Skill Area, Assistant Living/Hospice, Alzheimer's/Dementia, Home/Private Care, multi-tasking, Monitor, Time Management, Dependable Team Player, Highly Dedicated, Cpr Certified, HIPAA
Education
Medcom, Inc.
Capital Community College 2003 — 2013
Certificate, Patient Care Technician
CT Works 2012 — 2013
Certificate of Completiion, Making the Web Works for You
Educational Training of Wethersfield 1985 — 2013
Certificate, Certified Nurse Assistant, 95%
Durham School Services 2011 — 2012
Certificate Endors V (Van Driver-Carrying Childrens), School Bus/STV Driver License
Data Processing Institute 1988 — 1988
Certificate, Word Processing, 4.0
Data Processing Institute 1988 — 1988
Certificate, Word Processing, 3.3
Travelers May 2014 - Present
MetLife June 2011 - March 2014
MetLife December 2008 - June 2011
People's United Bank December 2007 - November 2008
Skills
Finance, Information Technology, Reporting & Analysis, Teamwork, Team Leadership, Training Delivery, Relational Databases, Access Database, Financial Analysis, Accounting, Internal Audit, Fixed Annuities, Analysis, Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Financial Services, Customer Service, Risk Management
Education
The University of Connecticut School of Business 2015 — 2017
Master of Science (MS), Business Analytics and Project Management
Central Connecticut State University 2011 — 2014
Bachelor of Science (BS), Finance
Capital Community College 2009 — 2012
Trans Am Trucking, Inc. October 2012 - Present
City of November 2009 - November 2011
Travelers September 2008 - June 2009
AT&T November 2003 - June 2007
AT&T January 2004 - February 2005
AT&T June 1999 - November 2003
Skills
Call Center, Microsoft Office, Customer Service, Microsoft Word, Team Building, Microsoft Excel, PowerPoint, Leadership, Public Speaking, Project Management, Event Planning, Coaching
Education
Capella University 2011 — 2014
Master's, Information Technology
Belhaven University 2003 — 2007
Bachelor's, Science of Business Management
Travelers May 2013 - Present
Trellis Marketing December 2012 - Present
First Niagara Bank July 2011 - December 2012
Canisius College August 2010 - May 2011
Bath Fitter May 2010 - August 2010
Skills
Social Media Marketing, Social Media, Photoshop, PowerPoint, Graphic Design, Marketing Communications, Wordpress, Public Relations, Microsoft Excel, Microsoft Office, Instagram
Education
Canisius College 2008 — 2012
Bachelor of Science, Marketing
Clarence High School 2004 — 2008
Travelers February 2015 - Present
Travelers January 2014 - February 2015
Travelers January 2012 - December 2014
Travelers January 2013 - December 2013
Travelers January 2012 - January 2013
Gugliotti's Salon & Spa May 2004 - August 2012
Essential Salon Products June 2011 - February 2012
Platform Salon November 2009 - May 2010
International Institute of Cosmetology February 2008 - February 2010
International Institute of Cosmetology April 2006 - April 2008
Skills
Management, Project Management, Microsoft Excel, Microsoft Office, Sales, Customer Service, Analysis, Teamwork, Competitive Analysis, Marketing Strategy, Data Analysis, Insurance, Access, Budgets, Marketing, Social Media, Leadership, Time Management, Research, Project Planning, Financial Analysis, PowerPoint, Team Building, Outlook, Microsoft Word, Business Analysis, Communication Skills, Demand Management, Marketing..., Marketing Communications, Public Speaking, Process Improvement, Training, Event Planning, Accounting, Fluent in..., Email Marketing, FlippingBook, SnagIt, Workamajig, Finance, Millennium Salon..., QuickBooks
Education
Central Connecticut State University 2013 — 2014
Bachelor's degree, Accounting
Capital Community College 2010 — 2012
A.S., Management
Travelers January 2012 - Present
Travelers Insurance January 2011 - December 2011
Travelers January 2010 - December 2010
Travelers Insurance Company February 2009 - December 2010
Skills
Insurance, Property & Casualty..., Strategic Planning, PowerPoint, Microsoft Excel, Customer Service, Outlook, Team Building, Marketing, Project Management, Public Speaking, Sales, Microsoft Word, Microsoft Office, Leadership, Analysis, Finance, Financial Analysis
Education
Central Connecticut State University 2010 — 2012
Bachelor, Business Management and Organization
Capital Community College 2007 — 2009
Associate's degree, Business Administration and Management, General
Travelers September 2015 - Present
Travelers September 2013 - September 2015
Travelers June 2010 - September 2013
Travelers June 2007 - June 2010
Enterprise Holdings Inc. June 2004 - June 2007
Skills
Insurance, Vendor Management, Process Improvement, Customer Service, Leadership, Property & Casualty..., Analysis, Claim, Operations Management, Subrogation, Risk Management, Management, Statistics, Quantitative Analytics, Project Management, Claims Management, General Insurance, Business Analysis, Strategic Partnerships, Building Relationships, Business Process..., Virtual Teams, Diversity & Inclusion, Strategic Planning
Education
Cardinal Stritch University 2010 — 2013
MBA, Business
University of Wisconsin-Eau Claire 2000 — 2004
Bachelor of Business Administration, Finance
First Niagara Risk Management July 2012 - Present
Travelers April 2006 - July 2012
HSBC November 2005 - April 2006
Skills
Process Improvement, Insurance Claims, Commercial Insurance, Insurance, Property & Casualty..., Liability, General Insurance, Risk Management, Casualty Insurance, Legal Liability
Education
Canisius College 1999 — 2003
Bachelor of Arts (BA), International Relations and Affairs
Frontier High School 1995 — 1999
Regents Diploma, Busniess/Spanish
Insurity March 2013 - Present
Travelers June 2012 - March 2013
Travelers January 2011 - June 2012
Travelers February 2010 - December 2010
Skills
SharePoint, Visual Basic, VB.NET, Analysis, Data Warehousing, CSS, Access, Visio, JavaScript, SQL, HTML, Testing, Microsoft SQL Server, VBA, jQuery, C++, C#, Cobol, Ab Initio, PHP, MySQL, CSS3, ASP.NET MVC, Ruby, AngularJS, Ember.js
Education
Central Connecticut State University 2011 — 2013
Bachelor of Science (B.S.), Management Information Systems, Magna Cum Laude
Capital Community College 2009 — 2010
Associate of Science (A.S.), Computer Information Systems
Keystone Technical Institute July 2012 - Present
PC Computrain September 1994 - Present
YTI Career Institute September 2001 - May 2012
CDS Training Resources September 1996 - May 2011
Travelers March 1979 - June 1991
Skills
PowerPoint, Word, Excel, Outlook, Access, MS Project, Microsoft Office, Teaching, Public Speaking, Problem Solving, Fundraising, Customer Relations, Customer Service, Microsoft Excel, Windows, Microsoft Word, Leadership, Higher Education, Event Planning, Training, Resume Writing, Program Management, Curriculum Development, Management, Time Management, Supervisory Skills, Curriculum Design, Staff Development, Student Affairs, Technical Writing, Coaching, Career Counseling, Admissions, Student Recruiting, Software Documentation, Leadership Development, Career Development, Adult Education, E-Learning, Team Building, Administration, Instructional Design, System Administration, Research, Employee Training
Education
State University of New York College at Buffalo 1970 — 1974
Master of Science (MS), Educational, Instructional, and Curriculum Supervision, 3.5
State University of New York College at Buffalo 1970 — 1976
Bachelor of Science (BS), Elementary and Secondary Education, 2.75
Manchester Community College 1984 — 1985
Diploma/Certificate, Data Processing, 4.0
Canisius College 1979 — 1980
none, Masters in Business
Ansira August 2015 - Present
My Brand Evolved, LLC January 2015 - Present
University Pediatric Dentistry January 2013 - June 2015
Buffalo State College October 2014 - May 2015
University Pediatric Dentistry June 2011 - December 2012
Travelers May 2010 - June 2011
Canisius College January 2007 - May 2010
Wegmans Food Markets June 2003 - May 2010
Skills
Management, Interviews, Public Relations, Social Media, Community Outreach, Recruiting, Advertising, Fundraising, Social Media Marketing, Newsletters, Nonprofits, Event Planning, Strategic Planning, Press Releases, Copywriting, Research, Human Resources, Public Speaking
Education
University at Buffalo 2011 — 2012
MA, English
Canisius College 2006 — 2010
BA, English/Writing/Creative Writing
University of Oxford 2009 — 2009
Study Abroad, English Literature (British and Commonwealth)
Nardin Academy 2002 — 2006
High School Diploma
Allstate February 2014 - Present
Travelers 2011 - October 2013
DIscover-Re 1996 - 2011
American International Group (AIG) 1992 - 1996
Skills
Workers Compensation, Property & Casualty..., Underwriting, Commercial Insurance, Insurance, Liability, Casualty, Legal Liability, Commercial Lines, Professional Liability, Claim, Reinsurance, Brokers, General Insurance, Casualty Insurance, Claims Management
Education
FINRA Series 6 and 63
Licensed Personal Financial Representative
California University of Pennsylvania 1980 — 1985
Bachelor's degree, Business Administration and Management, General
Pennsylvania Insurance Licenses
Travelers August 2015 - Present
M&T Bank October 2014 - August 2015
M&T Bank September 2013 - October 2014
Swan & Sons Morss Co. Inc. September 2012 - September 2013
Southside High School September 2009 - September 2012
Skills
Account Management, Customer Service, Leadership, Management, Microsoft Office, Public Speaking, Sales, Small Business, Strategic Planning, Social Media, Team Building, Loans, Insurance, Banking, Microsoft Excel
Education
Canisius College 2006 — 2009
Master of Science (M.S.), Business Teacher Education
Medaille College 2002 — 2006
Bachelor of Science (B.S.), Sports Management
Flips Hair Luxury Virgin Hair September 2011 - Present
University of Phoenix July 2010 - November 2013
Travelers December 2008 - July 2010
Chase Student Loans May 2007 - November 2008
Regions Mortgage June 2005 - December 2006
Skills
Forecasting, Risk Analytics, Strategy Development, Customer Satisfaction, Competency Management, Resume Writing, Team Motivator, Human Capital Strategy, Customer Experience, Student Retention, Entrepreneurial..., Talent Assessment, Enrollment Management, Database Management, Time Management, Listening Skills, Social Skills, Humorist, Entrepreneurship, Talent Management, Retaining Customers, Human Capital, Customer Service, Human Resources, Training, Nonprofits, Recruiting, Public Speaking, Database Admin, Employee Relations, Strategy, Interviews
Education
Capella University 2009 — 2012
Master of Science, Human Resource Management
The University of Southern Mississippi 2002 — 2006
Bachelor of Science, Business Administration
The Auto Club Group October 2013 - Present
The Auto Club Group June 2012 - Present
Travelers 2009 - 2011
Travelers 2008 - 2009
Travelers 2004 - 2008
Travelers 2001 - 2004
Citizens Insurance Company of America 1997 - 2001
Skills
Insurance, Claims, Workers Compensation, Insurance Claims, Claims Management, Operations Management, Business Management, Workflow Analysis, Process Improvement, Customer Service, Property & Casualty..., Mentoring, Call Center, Performance Management, Problem Solving, Employee Relations, Compliance, Coverage, Policy, Casualty, Litigation Management, General Insurance, Subrogation, Adjusting, Team Building, Claim, Property Damage, Commercial Insurance, Liability Analysis, Commercial Lines, Underwriting, Claims Handling, Professional Liability, Inland Marine, Umbrella Insurance, Property Claims, Management
Education
Insurance Institute of America 2003 — 2005
Associate, Claims
Central Michigan University 1993 — 1995
MSA, Business
Calvin College 1983 — 1987
BA, History
Bloomfield Hills Lahser High School 1981 — 1983
High School Diploma, College Prep
East Hills Junior High
Cigna October 2014 - Present
Cigna September 2011 - October 2013
Cigna November 2007 - September 2011
Cigna February 2000 - November 2007
Cigna February 1988 - 2000
Travelers 1981 - 1988
Skills
Project Management, Vendor Management, Process Improvement, Performance Consulting, Problem Analysis, Learning & Development..., Leadership, Management, Training, Outsourcing, Employee Benefits, Six Sigma, Personnel Management, Coaching, Team Building, Performance Management, Human Resources, Program Management, Change Management
Education
Capella 2004 — 2009
Bachelor's of Science, Human Resources
Newington High School 1977 — 1981
General
State Farm Insurance October 2012 - Present
AAA NCNU Insurance Exchange March 2012 - October 2012
Travelers November 2003 - March 2012
Complete Claims Services LLC September 2003 - November 2003
Turnersville Auto Complex May 2003 - September 2003
New Jersey Manufacturers Insurance Companies June 2002 - May 2003
State Farm Insurance March 1998 - June 2002
Conicelli Toyota March 1995 - March 1998
SFS Corporation` April 1990 - March 1995
Service Inc January 1990 - January 1995
Skills
Claims Management, Claim, Insurance, Property & Casualty..., Subrogation, Auto Appraisal, Estimating, Quality Auditing, Automobile, Team Building, Adjustments, Vehicles, Customer Service, Automotive, Customer Satisfaction, Management, Negotiation, Automotive Repair, Coaching, Property Damage, Claims Handling, Liability, General Insurance, Casualty, Claims Resolution, Commercial Insurance, Claim Investigation, Commercial Lines, Liability Analysis, Underwriting, Professional Liability, Reinsurance, Litigation Management, Risk Management, Sales, Adjusters, Analysis, Customer Retention, Legal Liability, Accident, Property Claims, Casualty Insurance
Education
Camden County College 2001 — 2002
Liberal Arts
Camden County College 2001 — 2002
Liberal Arts
Spring Garden College 1982 — 1984
Mechanical engineering
York Solutions, LLC August 2011 - Present
Data Recognition Corporation June 2007 - July 2011
Data Recognition Corporation June 2006 - June 2007
Data Recognition Corporation July 2004 - June 2006
Travelers January 2001 - July 2004
Travelers August 1999 - January 2001
Travelers October 1998 - August 1999
Travelers September 1996 - October 1998
Travelers June 1995 - September 1996
Minnesota Life May 1992 - May 1995
Skills
SDLC, Business Analysis, Requirements Analysis, Visio, Process Improvement, Vendor Management, Program Management, SharePoint, Data Warehousing, MS Project, Project Management, Quality Assurance, Agile Methodologies, Business Intelligence, Cross-functional Team..., Change Management, PMP, Integration, Software Project..., Team Leadership, Management, Leadership, Software Development, Requirements Gathering, Project Portfolio..., Strategy, Resource Management, Software Documentation, Business Process, Business Process..., Consulting, Analysis, Business Requirements, Testing, Databases, IT Management, Information Technology, Enterprise Software, Strategic Planning, ITIL, Training, User Acceptance Testing, SQL, IT Strategy, Outsourcing, Project Planning, Budgets, Governance, Risk Management, Team Building
Education
Cardinal Stritch University 2010 — 2012
Masters, Business Administration
Cardinal Stritch University 1989 — 1994
BS, Business Administration
Axiom Investigative Services, LLC partnerSelf-employedDecember 1998 - Present
Citizens Insurance Company September 1987 - June 2011
Employee Benefits Administrators, Inc. February 1986 - September 1987
Travelers June 1966 - February 1986
Skills
investigations,...
Education
American Institute for Chartered Casualty Property Underwriters 1991 — 1995
Chartered Casualty Property Underwriter, CPCU, Casualty Property Insurance
Insurance Institute of America 1988 — 1990
Associate in Claims, Casualty Property Insurance
Calvin College 1961 — 1966
Bachelor's degree, History
Travelers January 2014 - Present
National Insurance & Social Security Scheme - Guyana February 2006 - September 2011
Skills
General Insurance, Underwriting, Customer Service, Microsoft Excel, Microsoft Office, Insurance, Public Speaking, Microsoft Word, Leadership, Outlook, PowerPoint
Education
Capital Community College 2012 — 2014
Accounting
Tagore Memorial High School - Guyana 2000 — 2005
High School Diploma, Social Sciences
Travelers August 2007 - October 2013
Travelers May 1998 - August 2007
Skills
Quality Assurance, SDLC, Requirements Gathering, User Acceptance Testing, Business Requirements, Agile Methodologies, Requirements Analysis, Visio, Quality Center, Business Analysis, Insurance, SQL, Management, Test Planning, Resource Management, Access, Vendor Management, Leadership, Program Management, SharePoint, Consulting, Property & Casualty...
Education
Capital Community College 2011 — 2015
Associate’s Degree, Business Administration and Management, General, 3.58
Travelers March 2014 - Present
Travelers March 2014 - Present
Insurity May 2010 - December 2012
Insurity April 2002 - April 2010
Insurity May 1997 - May 2002
Bank of America September 1986 - May 1997
Skills
Lotus Notes, Data Processing, Microsoft Office, Business Analysis, Microsoft Visual Studio..., ReqPro, PPM (HP Project and..., Microsoft Excel
Education
Capital Community College 1985 — 1988
Associate of Science (A.S.), Data Processing Technology
Travelers October 2011 - May 2012
ING September 2010 - April 2011
Receivable Management Services (RMS) October 2007 - October 2010
AXA Equitable September 2008 - October 2008
Mick Olender Chevrolet Dealership January 2007 - October 2007
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Outlook
Education
Capital Community College 2011 — 2012
Social Work
Adult education 2005 — 2005
High school diploma
Travelers November 2009 - Present
MassMutual October 2007 - March 2009
J. Morrissey November 2005 - September 2007
Investors Bank & Trust Co. May 2004 - November 2005
PFPC Global Fund Services August 1999 - October 2003
Skills
Customer Service, Brokerage, Recruiting, Talent Acquisition, Leadership, Employee Relations, Sourcing, Vendor Management, Human Resources, Training, Talent Management, Process Improvement, Performance Management, Team Building, Risk Control, Loss Control, Boiler & Machinery, Oil/Gas, Construction, Risk Management, @Risk, Machinery, PeopleSoft, College Recruiting, Management, Executive Search, Applicant Tracking..., Employee Engagement, Organizational..., Insurance, Technical Recruiting, Internet Recruiting, Workers Compensation, Interviews, Onboarding, Temporary Placement, Benefits Negotiation, Workforce Planning, Risk Management...
Education
Emmanuel College 2013 — 2018
Master’s Degree, Human Resources Management
Emmanuel College 2013 — 2016
Master of Science (MS), Human Resources Management and Services
Cambridge College 2006 — 2010
Bachelor of Arts
Travelers May 2015 - Present
AFS July 2012 - April 2014
Connecticut Parent Power August 2010 - June 2012
LISA Inc. 2007 - 2009
Skills
Nonprofits, Volunteer Management, Community Outreach, Fundraising, Public Speaking, Event Planning, Social Media, Spanish, Leadership Development, Event Management, Research, Leadership, Program Management, PowerPoint, Workshop Facilitation, Social Networking, Strategic Planning, Microsoft Office
Education
University of Connecticut 2014 — 2016
Master's degree, Public Administration
Bay Path 2012 — 2013
Bachelor of Arts (B.A.), Leadership and Organizational Studies
Capital Community College 2004 — 2010
Associate of Arts (A.A.)
Travelers June 2012 - Present
Simon Graduate School of Business August 2010 - June 2012
Travelers Insurance 2011 - 2011
PricewaterhouseCoopers August 2006 - August 2010
KPMG June 2005 - September 2005
Skills
Financial Statement..., Sarbanes-Oxley, Team Leadership, Financial Modeling, Financial Analysis, Financial Reporting, Business Valuation, Accounting, SEC filings, Sarbanes-Oxley Act, Internal Controls, Valuation, US GAAP, Corporate Finance, Auditing, CPA
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2010 — 2012
Master of Business Administration (MBA), Finance, General
Canisius College 2002 — 2006
BS, Accounting and Accounting Information Systems
Travelers April 2012 - Present
Travelers January 2011 - December 2011
Travelers January 2010 - December 2010
Travelers January 2009 - December 2009
Skills
Cognos, Public Speaking, Insurance, PowerPoint, Analysis, Property & Casualty..., Leadership, Risk Management, Underwriting, Financial Analysis, Access, Data Analysis, Claim, Process Improvement
Education
Central Connecticut State University 2010 — 2011
Accounting, Accounting
Capital Community College 2006 — 2009
Management, Accounting and Business/Management
Godiva Chocolatier September 2013 - February 2014
Randstad March 2013 - February 2014
Travelers March 2013 - September 2013
Rising Stars TV May 2006 - January 2013
Skills
Networking, Hardware, TCP/IP, Software Installation, Troubleshooting, Technical Support, Windows, Healthcare Information..., Access, Microsoft Office, Outlook, EHR, Windows Vista, Windows NT, Microsoft Excel, System Software, Professionalism/Customer..., SCCM, Windows XP System to..., Customer Service, IOS Support, NGD, Software Documentation, Active Directory, Windows XP, Operating Systems, Information Technology, Microsoft Exchange, Windows 7, VPN, Security, Cisco Technologies, Help Desk Support, Cloud Computing, System Deployment, System Administration, Management, Disaster Recovery, Blackberry, Firewalls
Education
Capital Community College 2011 — 2012
Health Information Technology Certification, Health Information/Medical Records Technology/Technician, 3.0
Goodwin College 1999 — 2001
AS, Information Technology
Goodwin College 1999 — 2001
Associate's Degree, Computer Science, 3.0
American Family Insurance October 2014 - Present
American Family Insurance June 2013 - October 2014
American Family Insurance March 2012 - June 2013
Travelers September 2011 - March 2012
AT&T Services, Inc July 2006 - September 2011
SBC Long DistanceBrookfield, WI October 2004 - July 2006
SBC Long Distance April 2002 - October 2004
Ameritech July 2000 - April 2002
Ameritech December 1997 - July 2000
Skills
Casualty, Property & Casualty..., Commercial Lines, Liability, Commercial Insurance, Legal Liability, Subrogation, Property Damage, Claims Management, Claim, General Insurance, Xactimate, Insurance, Claims Handling, Liability Analysis, Risk Management, Casualty Insurance, Training
Education
Cardinal Stritch University 1999 — 2001
Master's degree, MBA
Mount Mary College 1988 — 1992
Bachelor of Arts (B.A.), Business Administration/Marketing
CPCU Society
CPCU, ARM-E, AIC completed
Travelers June 2014 - Present
SBC Web Design September 2002 - Present
Travelers October 2012 - August 2014
Travelers January 2012 - September 2012
Travelers May 2011 - August 2011
Travelers June 2010 - August 2010
UConn Department of Residential Life August 2009 - August 2010
The Bilco Company June 2004 - August 2008
Skills
AIX, ASA, Photoshop, Dreamweaver, Barracuda Spam and..., BladeLogic, Cisco IOS, PIX, VPN, Citrix Metaframe, cPanel, SAN, DD-WRT, DHCP, DNS, E-commerce, ERP, FTP, HP JetDirect, HP Proliant, HTML, IIS, Java, JavaScript, jQuery, Apache, Matlab, Active Directory, Exchange Web Service, Microsoft Office, Visual Studio, Visual Basic, VMware, Windows Server, MPLS, MySQL, Nortel Contivity, ODBC, ShoreTel, TCP/IP, XML, PHP, PayPal, PPPoE, SOAP, SQL, UML, UPS, WiFi, Windows
Education
The University of Connecticut 2007 — 2011
Bachelor's Degree, Computer Science
Capella University
Master of Business Administration (M.B.A.), Information Technology Management
Sutton Mason July 2008 - Present
Morgan Stanley May 2011 - November 2013
Travelers February 1997 - March 2006
Skills
Creative Writing, Writing, Report Writing, Speech Writing, Blogging, Web Content, Press Releases, SEO, Feature Articles, Magazine Articles, Review Articles, Lifestyle Articles, Marketing Management, Social Promotion, Development Of..., Proofreading, Editing, Text Editing, Editorial Consulting, Business Development, Human Resources, Personal Lines Auto, Property & Casualty..., Life Insurance, Umbrella Insurance, General Securities...
Education
Canisius College
Queensbury High School
SUNY Adirondack
OmniSeq Precision Medicine Technology May 2015 - Present
China2West February 2015 - July 2015
Citi July 2014 - February 2015
QBC Systems, Inc. January 2014 - May 2014
Synergy Global Solutions June 2013 - September 2013
Center for Transportation Excellence June 2012 - February 2013
Travelers June 2011 - July 2011
Skills
Java, JavaScript, SQL, HTML, C#, Adobe Creative Suite, Autodesk Software, Python, C++, Common Lisp, Computer Hardware, Computer Repair, OOP, jQuery, Databases, Web Applications, Social Media
Education
Canisius College 2010 — 2014
Bachelor of Arts (B.A.), Computer Science
Canisius College 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Digital Arts
Razor USA LLC July 2015 - Present
PayPal, Inc. September 2011 - May 2015
Correctional Management, Inc. November 2012 - February 2013
George Elliott-Applegate Consulting September 2008 - August 2011
Horace Mann October 2007 - September 2008
Travelers October 2005 - October 2007
The ASU Group, Inc. February 2004 - May 2005
Western Reliance Corporation March 2003 - February 2004
Republic Western Insurance August 2000 - February 2003
Keystone Institute for Family Counseling and Research, Inc. June 2000 - February 2003
Skills
Team Building, Training, Customer Service, Management, Leadership, Insurance, Coaching, Public Speaking, Call Center, Motivational..., Consulting, Customer Experience, E-commerce, Customer Satisfaction, Team Leadership, Customer Retention, Account Management, Call Centers
Education
Capella University 2002 — 2007
Doctor of Philosophy (Ph.D.) - ABD, Family Psychology, GPA - 3.85
Ottawa University-Phoenix 1996 — 2000
Master of Arts in Professional Counseling, Marriage, Family and Addiction Recovery Therapy, GPA - 3.95
University of Phoenix 1992 — 1995
Master of Business Administration (MBA), Business Administration and Management, General, GPA - 3.85
Central Bible College 1975 — 1980
Bachelor of Arts (BA), Bible/Biblical Studies
Travelers June 2012 - Present
Travelers December 2006 - June 2012
Aetna September 2002 - December 2006
Skills
Claim, Property & Casualty..., General Insurance, Coaching, Training, Blended Learning, Needs Analysis, Health Insurance, Training Delivery, Instructor-led Training, Customer Service, Data Analysis, E-Learning, Adult Education
Education
Central Connecticut State University 2014 — 2016
Bachelor's degree, Criminology
Capital Community College 2007 — 2013
Associate's degree, Criminal Justice and Corrections
Travelers November 2013 - Present
Farmers Insurance July 2011 - November 2013
Department of Veterans Affairs May 2011 - July 2011
Wells Fargo Bank July 2007 - May 2011
Hansen's Beverage Company June 2010 - April 2011
Rebootizer USA June 2010 - April 2011
Wells Fargo July 2007 - March 2011
Skills
Customer Service, Business Development, Recruiting, Marketing, Event Planning, Leadership Development, Sales, Sales Management, Accounting, Training, Insurance, Negotiation, Leadership, Time Management, Team Management, Social Media Marketing, Strategic Planning, Social Media, Microsoft Word, Management, Public Speaking
Education
California State University 2007 — 2011
Bachelors degree, Business Administration
California State University-San Bernardino - College of Business and Public Administration 2007 — 2011
Bachelor, Business Management
Loyola Marymount University 2006 — 2007
Bachelor of Business Administration (B.B.A.), Management
Travelers September 2015 - Present
Chris Middick Ins Agcy Inc. for State Farm Insurance July 2009 - September 2015
CGI August 2012 - September 2013
First State Bank of Altus, Inc with Investment Centers of America, Inc August 2004 - July 2009
MidFirst Bank May 2003 - June 2004
First National Bank of Altus, Frederick Branch August 2001 - May 2003
Skills
Homeowners Insurance, Auto Insurance, Life Insurance, Microsoft Excel, Individual Medical,..., Personal Articles..., Rental Dwelling..., Farm/Ranch Insurance, Renters Insurance, Microsoft Word, Insurance, Customer Service, Banking, Government, Technical Writing, Whole Life Insurance, Microsoft Publisher, Adobe Acrobat, Universal Life, Umbrella Insurance, Term Life Insurance, Series 63, Long Term Care Insurance, PowerPoint, Employee Benefits, Schedules, Homeowners, State of Oklahoma..., Compliance, Document Review, Document Drafting, Editing, Series 6, Office Maintenance, Hospital Income Policies, Adobe Acrobat..., Communication, Proofreading, Boat Insurance, RV Insurance, ATV Insurance, Motorcycle Insurance, Documentations, Appointment Scheduling, Certificates of Deposit, Checking & Savings, Vehicle Loans, Sales, Team Building, Microsoft Office
Education
University of Oklahoma 1996 — 1997
Cameron University
Northwestern Oklahoma State University
Travelers September 2011 - Present
Staffmark March 2008 - April 2011
Sheakley Uniservice June 2006 - March 2008
Skills
Workers Compensation, Benefits Administration, Risk Management, Onboarding, Claim, Management, Employee Benefits, Supervisory Skills, Applicant Tracking..., Customer Service, Deferred Compensation, Interviews, Temporary Placement, Training, Insurance, Recruiting, Employee Relations
Education
Cambrian College 1992 — 1993
Certificate, Worker's Compensation Claims Management
University of Windsor 1987 — 1992
BA, Sociology and Criminology
Travelers April 2013 - Present
DOD April 2010 - April 2013
Citizens Republic Bank Corp November 2005 - November 2009
Skills
Security Clearance, DoD, Credit, Time Management, Retail Banking
Education
Cardinal Stritch University 2005 — 2009
BS, Management
Infosys October 2014 - Present
Eversource Energy 2014 - Present
sa technologies inc October 2013 - June 2014
J.P. Computers Support February 2012 - November 2013
ICONMA April 2013 - October 2013
Travelers 2013 - 2013
Capital Community College October 2003 - July 2011
Connecticut Department of Environmental Protection June 2008 - April 2009
Rhode Island Indian Council October 2007 - April 2008
Skills
Software Engineering, Network Design, Network Administration, Network Security, Wireless Networking, Network Architecture, Network Engineering, NetBeans, Cisco Technologies, Citrix, Active Directory, Windows, Windows Server, Windows 7, Wine, Wind, Windows Vista, Routing Protocols, Router Configuration, Firewalls, TCP/IP, OSI Model, Layer 3, Layer 1, Layer 2, Frame Relay, Virtualization, Storage Virtualization, Application..., C++, Java, JavaScript, HTML, Microsoft SQL Server, Apache, Linux, Microsoft Office, Microsoft Exchange, Microsoft Technologies, Ghosting, Ghost Imaging, VLSM, Catalyst Switches, LAN-WAN, ePolicy Orchestrator, Help Desk Support, Customer Service, Powershell, Heterogeneous Networks, Ethics
Education
Capella University 2013 — 2016
Master's degree, Information Technology
New England Institute of Technology 2008 — 2013
Bachelor of Science (B.S.), System, Networking, LAN/WAN Management/Manager, Programming
Capital Community College 2003 — 2005
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
iPEC Coaching June 2014 - Present
L.A.M.A. ( Life After Military Alliance) Resource Network July 2013 - Present
Traci Lynn Fashion Jewelry November 2008 - Present
Bauder College 2012 - 2013
Anthem College March 2011 - August 2012
Anthem Bluecross & Blueshield 2011 - 2011
Anthem Bluecross & Blueshield 2011 - 2011
Travelers August 2008 - December 2010
Health Net Federal Services May 2006 - August 2008
US Army January 1980 - January 2000
Skills
Leadership Development, Event Planning, Program Management, Nutrition, Research, Microsoft Office, Higher Education, Case Managment, Cpr Certified, Medical Terminology, Training, Adult Education, Leadership, Personal Development, Public Relations, Program Development, Management Consulting, Community Outreach, Contract Negotiation, Fundraising, Employee Training, Event Management, Policy, HIPAA, Case Management, Government
Education
Capella University 2010 — 2013
Doctor of Philosophy (PhD) Learner, Education/Training and Performance Improvement
George Mason University 1997 — 1999
Masters of Science, Nursing
MillerCoors March 2011 - Present
West Bend Mutual Insurance November 2006 - March 2011
Travelers April 2002 - November 2006
Skills
Claims Management, Litigation Management, Cost Containment, Legal Liability, Excess, Casualty, Employee Benefits, Claim Investigation, Claim, Underwriting, Strategic Planning, Employment Practices..., Reinsurance, Claims Resolution, Insurance, Liability, Subrogation, Professional Liability
Education
Cardinal Stritch University 1997 — 2001
Bachelors of Arts, Communications
Travelers April 2013 - Present
The Hartford October 2006 - March 2013
Firemans Fund Insurance Company 1995 - 2006
Aetna Life & Casualty 1990 - 1995
Skills
Commercial Lines, Professional Liability, Casualty, Underwriting, Commercial Insurance, Property & Casualty..., Insurance, Liability, Legal Liability, Inland Marine, Liability Analysis, Workers Compensation, Brokers, General Insurance, Excess, Salesforce.com, Leadership, Claim, Reinsurance, Building Relationships, Directors & Officers..., Marketing, Team Building, Relationship Marketing, Teamwork, Proactive self-starter, Detail Orientation, Influential Leader, Positive Energy, High Performer, Influence Without..., Casualty Insurance
Education
California State University-San Bernardino - College of Business and Public Administration 1988 — 1990
BA, Business Administration - Marketing
Daughters of Esther Mentorship Program September 2007 - Present
The Hartford March 2015 - Present
Sun Life Financial November 2012 - March 2015
Travelers January 2008 - November 2012
Travelers December 2006 - January 2008
CIGNA Healthcare 2001 - 2006
Skills
Insurance, Project Management, Demand Management, Resource Management, Project Planning, Process Improvement, Visio, Management, Budgets
Education
Cambridge College 2005 — 2007
Master's degree, Business Management
High School
State of Minnesota, Revenue Department January 2013 - Present
Travelers 2007 - 2012
Saint Paul Travelers 2005 - 2007
The Saint Paul Companies 2002 - 2005
Skills
Underwriting, Account Management, Business Analysis, General Liability, Professional Liability, Workers Compensation, Insurance, Umbrella
Education
University of Saint Thomas 2012 — 2012
Mini Master of Project Management
Cardinal Stritch University
Bachelor of Science, Management
Marsh & McLennan Companies, Inc. December 2009 - Present
Associated Financial Group October 2006 - December 2009
The Horton Group November 2005 - October 2006
Travelers November 2002 - November 2005
Milwaukee Brewers Baseball Club March 2001 - July 2002
Education
Cardinal Stritch University 1997 — 2001
Travelers October 2012 - Present
Farmington Bank January 2010 - October 2012
MassMutual Financial Group April 2001 - September 2009
Travelers Insurance January 1996 - April 2001
Aetna Life & Casualty January 1984 - January 1996
Morse School of Business 1987 - 1991
US Marine Corps Reserve January 1982 - January 1986
Skills
Lead Generation, E-commerce, Team Building, Online Marketing, New Business Development, Customer Service, Business Strategy, Leadership, Advertising, Sales, Entrepreneurship, Management, Marketing, Online Advertising, Marketing Strategy, Strategic Planning, Account Management, Program Management, Training, Project Management, Insurance, Process Improvement
Education
The Connecticut School of Finance & Management (CSFM) 2011 — 2013
Certificate
University of Virginia Darden School of Business 2004 — 2006
Certificate
Insurance Institute of Amercia 1992 — 1993
AAM
Cambridge College 1990 — 1992
M.Ed.
Travelers June 1997 - Present
Skills
Financial Analysis, Reinsurance, Process Improvement, Insurance, Financial Reporting, Property & Casualty..., Access, Analysis, Accounting, Business Analysis
Education
Cardinal Stritch University 2005 — 2008
Masters, Business Administration
University of Minnesota-Twin Cities 1991 — 1994
Bachelors, Biology
Travelers 2007 - Present
Travelers 2005 - 2007
Travelers 2003 - 2005
Federal Reserve Bank of Minneapolis 2002 - 2003
St Paul Companies 2002 - 2002
St Paul Companies 1996 - 2002
St Paul Companies 1994 - 1996
St Paul Companies 1986 - 1994
Skills
Change Management, Training, Insurance, Leadership, Human Resources, Business Analysis, Operations Management
Education
Western Carolina University 2011 — 2014
Master of Science, Human Resources
Cardinal Stritch University
Bachelor of Science, Management
NWP August 2012 - Present
Wells Fargo October 2010 - March 2012
Wellsfargo 2010 - 2010
Travelers March 2008 - November 2009
Travelers Insurance (Manpower Professionals) September 2007 - March 2008
UHG (Robert Half Technology) January 2007 - May 2007
Park Nicollet Health Services November 2003 - December 2006
Park Nicollet Health Services November 1999 - June 2003
Skills
Business Analysis, Software Quality..., SDLC, Quality Center, Clear Quest Defect..., User Acceptance Testing, System Testing, Test Planning, Test Automation, Test Director, BMC Remedy, Planview, Software Project..., Defect Tracking, Analysis, Information Technology, Business Requirements, Software Documentation, Troubleshooting, Technical Support, Budgets, Management, Training, SharePoint, Project Management, Project Planning, Requirements Analysis, TFS, Rational Test Manager, Process Improvement, Integration, Vendor Management, Requirements Gathering, .NET, Microsoft SQL Server
Education
Capella University 2003 — 2005
Master's degree, IT - Project Management
Globe University-Minneapolis 2000 — 2003
Bachelor of Science, Information Technology
Lutheran Training Institute (LTI) 1985 — 1987
Diploma, General Studies
St. Patrick's High School 1982 — 1984
Diploma, General Studies
Travelers November 2014 - Present
Travelers January 2012 - November 2014
Travelers January 2006 - January 2012
Skills
Contact Center..., Contact Centers, Business Analysis, Requirements Analysis, Process Improvement, Contact Center..., SDLC, SQL, Agile Methodologies, Microsoft SQL Server, Enterprise Architecture, Visio, Data Warehousing, Insurance, SOA, Project Management, SharePoint, XML, Business Intelligence, Analytics, Genesys, .NET
Education
Capella University 2006 — 2008
Master of Business Administration (MBA), Information Technology Management
Eastern Connecticut State University 2002 — 2006
Computer Science
The Performance Architect, LLC November 2011 - Present
Travelers 2005 - 2011
ING 2002 - 2004
Traveler's Life and Annuity 1998 - 2002
Liberty Bank - CT 1995 - 1998
Bob's Stores 1991 - 1994
D&L Venture Corporation 1988 - 1991
Japanese Ministry of Education 1984 - 1986
Skills
Leadership Development, Leadership, Human Resources, Employee Engagement, Organizational..., Talent Management, Strategic Planning, Employee Training, Management, Team Building, Team Leadership, Presentation Coaching, Organizational..., Training, Performance Management, Curriculum Design, Management Consulting, Consulting
Education
Cambridge College 1995 — 1996
Master of Education (M.Ed), Adult Learning and Management
University of Wisconsin-Eau Claire 1980 — 1984
Bachelor of Arts (B.A.), Communication and Journalism; Far Eastern Studies Minor
Travelers April 2011 - Present
Owner of KenKalistaPhotography January 2011 - Present
Travelers 2005 - Present
The Travelers Companies 2005 - 2011
Skills
Quality Center, Quality Assurance, SDLC, Waterfall, User Acceptance Testing, Software Quality..., Test Planning, Requirements Gathering, Business Analysis, QTP, Regression Testing, Process Improvement, Testing, Agile, Test Director, System Testing, Test Automation, Adobe Photoshop, Adobe Raw, Lightroom, Adobe Bridge, Certified Manager of...
Education
Capella University 2000 — 2003
Bachelor of Applied Science (B.A, MS Web Development/ Certificate in Testing, A
Liberty Mutual September 2008 - Present
Travelers November 1999 - August 2008
Education
Camden County College 1996 — 1997
AA
OptumInsight September 2009 - Present
Travelers September 2007 - September 2009
Konica Minolta Business Solutions U.S.A., Inc. February 2007 - September 2007
UnitedHealthcare June 2004 - February 2007
The Hartford September 2000 - January 2004
Lenscrafters October 1998 - September 2000
Skills
Insurance, Analysis, Business Analysis, Healthcare, SDLC, Visio, Training, Management, Customer Service
Education
Tunxis Community College 2015 — 2015
Non-Degree, Programming Logic and Design in Visual Basic
Villanova University 2010 — 2011
Business Analysis, Healthcare
Villanova University 2010 — 2011
Six Sigma, Green Belt
Cambridge College 2001 — 2005
Masters of Management, Information Technology
Mount Saint Mary College 1994 — 1998
BA, Political Science
South Windsor High School 1990 — 1994
Diploma, General Studies, 2.8
Liberty Mutual Insurance January 2014 - Present
Lincoln, Gustafson & Cercos May 2009 - April 2012
Lincoln, Gustafson & Cercos April 2008 - May 2009
California Western School of Law 2006 - 2008
Travelers June 2004 - July 2006
Skills
Legal Research, Civil Litigation, Construction Law, Legal Writing, Commercial Litigation, Mediation
Education
California Western School of Law 2006 — 2009
JD, Law
University of Colorado Boulder 2000 — 2004
BA/BS, Accouting/Political Science
Southampton Township School April 2010 - Present
Camden County College February 2010 - May 2010
Travelers of New Jersey April 1991 - November 2008
Travelers 2007 - 2008
Skills
Training, Management, Insurance, Program Management, Leadership, Public Speaking, Access, HTML, Customer Service, Adobe Acrobat, Photoshop, Process Improvement, Wellness
Education
Camden County College 2009 — 2011
A.A.S., Food Nutrition Science
Travelers 2012 - Present
St. Mary School Newington School Board 2010 - 2012
Travelers 2006 - 2012
Travelers 2005 - 2006
St. Paul Companies 2001 - 2005
St. Paul Companies 1995 - 2001
Capital One Travel 1993 - 1995
Northwestern Business Travel 1986 - 1993
Skills
Insurance, Property & Casualty..., Business Requirements, Version Management, Requirements Management, Project Management, Project Planning, Test Execution, Integration, Leadership, Requirements Analysis, Project Coordination, System Requirements, Change Management, Event Management, Performance Management, Program Management, People-oriented, Customer Service, Customer Support, Volunteer Management, Volunteering, Volunteer Recruiting, Charity Work, Communication Skills, Strategy Execution, Test Management, Strategy, IT Strategy, Team Building
Education
Cardinal Stritch University
Major Business Management, Minor Human Resource Management, Minor Communications, Graduate Honors - Academic Distinction
Law Office of Robert J. Tjapkes February 2007 - Present
Travelers April 1993 - January 2007
Bremer Wade Nelson & Alt May 1986 - November 1989
Education
Marquette University Law School 1983 — 1986
JD, Law
Calvin College 1978 — 1982
BA, History
NFM August 2012 - Present
Wells Fargo Home Mortgage 2008 - 2011
Monarch Mortgage October 2008 - January 2009
GreenPoint Mortgage 2005 - 2007
1st Mariner Bank August 1999 - June 2002
Mason-Dixon Bancshares 1998 - 1999
Travelers January 1986 - December 1989
Auerbach Publishers 1979 - 1980
Skills
Loans, Underwriting, Mortgage Lending, Credit, Mortgage Banking, Loan Origination, Banking, Credit Analysis, Residential Mortgages, Refinance, Investments, FHA, Mortgage Underwriting, VA loans, USDA, Reverse Mortgages, FHA financing
Education
Audubon High School, Audubon NJ
Camden County College
Travelers July 2013 - Present
Isagenix March 2012 - Present
United States Marine Corps July 1992 - Present
Travelers January 2013 - July 2013
Travelers June 2008 - October 2011
Travelers January 2004 - June 2008
Skills
Claim Adjuster-Work Comp, Claim Adjuster -..., Supply Chain Operations, Inventory Management, Customer Service, Supervisory Skills, Negotiation, Microsoft Office, Claims, Excel, Customer Relations, Policy, Administration, Word, Insurance, Public Speaking, Documentation, Investigations, Team Building, Mentoring, PowerPoint, Materials Management, Logistics, Retail, Outlook, Fundraising, Xactimate, Supply Management, Supply Chain, Supply, Military Logistics, Logistic Support, Social Networking, Social Media Marketing, Direct Marketing, Claim, Training, Software Documentation, Microsoft Excel, Microsoft Word, Property & Casualty..., Leadership, Military, Workers Compensation, Team Leadership, Risk Management, Customer Satisfaction, Coaching, Leadership Development, Operations Management
Education
Cardinal Stritch University 2005 — 2012
Business Management
University of Maryland University College 1995 — 2000
business administration
Cardinal Stritch University
University of Maryland University College
Travelers January 2008 - Present
Skills
Claim, Litigation Management, Claims Management, Workers Compensation, Insurance Law, Commercial Lines, Underwriting, Fraud, Private Investigations, Casualty, Professional Liability, Medicare, Property & Casualty..., Claims Resolution, Commercial Insurance, Claim Investigation, Health Insurance, Liability, Reinsurance, Investigation, Managed Care, Legal Liability, Insurance, Provider Relations, General Insurance, Liability Analysis, Subrogation
Education
State University of New York College at Buffalo 1993 — 1994
MS, Student Personnel Administration
Canisius College
BA, English, Communication
Lafayette High School
Northcentral University
MBA, Health Care Administration
UnitedHealth Group August 2014 - Present
UnitedHealth Group June 2014 - July 2014
UnitedHealth Group February 2014 - May 2014
UnitedHealth Group March 2011 - July 2013
3M November 2010 - March 2011
Qualidigm/OfficeTeam May 2010 - October 2010
The Phoenix Companies July 2007 - September 2009
The Phoenix Companies January 2005 - June 2007
Travelers January 2004 - December 2004
People's Bank January 2000 - January 2004
Skills
Visio, Outlook, Process Improvement, Access, Analysis
Education
Central Connecticut State University 1990 — 1992
Business Administration
BHS
Capital Community College
Travelers October 2014 - Present
Travelers June 2013 - October 2014
Travelers February 2012 - May 2013
Travelers Insurance July 2007 - February 2012
Travelers Insurance December 2002 - July 2007
West Virginia University 2001 - 2002
Canisius College 1997 - 2001
Skills
Change Management, Software Documentation, Needs Analysis, Blended Learning, Analysis, ADDIE, Training, Business Intelligence, Business Process Mapping, Visual Communication, Workshop Facilitation, Training Facilitation, Adult Learning..., E-learning..., Virtual Teams, Virtual Collaboration, Collaboration Solutions, Microsoft Excel, Snag It, PowerPoint, Photoshop, Adobe Fireworks, Lectora, Claims Management, SharePoint, Performance Consulting, Hands-on Training, Leadership Development, Program Facilitation, E-Learning, Organizational..., Succession Planning, Technical Training, Claim, Presenter, SnagIt, Insurance, Adult Learning Theory, Employee Training, Visio, Instructor-led Training, Performance Improvement, Adult Education, Instructional Design, Business Requirements, Training Delivery, Captivate, Performance Management, Learning Management, Distance Learning
Education
West Virginia University 2001 — 2002
MA, Communication Theory Research and Instruction
Canisius College 1997 — 2001
BA, Communication, Art History
Open Book Communications, LLC June 2015 - Present
Capella University January 2015 - Present
Capella University March 2011 - November 2014
Travelers April 2010 - March 2011
Grant Thornton July 2007 - April 2010
Skills
Financial Reporting
Education
Capella University 2011 — 2013
Master of Business Administration (M.B.A.)
University of Wisconsin-Eau Claire 2002 — 2007
BBA, Accounting, Business Communication
The Makana Aloha Foundation November 2007 - Present
Marsh June 2005 - November 2007
Travelers June 1989 - June 2006
Skills
Non-profits, Nonprofits, Leadership, Strategic Planning, Marketing
Education
California State University-San Bernardino 1985 — 1989
Bachelor of Arts (B.A.), Economics
California Southern University
Doctor of Law (J.D.)
The Spencer Grace Foundation September 2015 - Present
Travelers September 2005 - Present
Zurich North America August 2003 - September 2005
Skills
Underwriting, Surety Bonds, Surety
Education
Canisius College 1997 — 2001
B.S., Finance
Light Metals Coloring June 2013 - Present
Travelers September 2012 - June 2013
The Hartford Financial Services Group, Inc December 2011 - September 2012
The Hartford Financial Services Group, Inc June 2011 - September 2012
The Hartford Financial Services Group, Inc March 2011 - September 2012
The Hartford Financial Services Group, Inc February 2009 - June 2011
The Hartford Financial Services Group, Inc August 2010 - February 2011
Skills
Personal Automobile..., Homeowners Insurance, Umbrella Insurance, Homeowners, Insurance, Underwriting, Leadership, Coaching, Management, Training, Property & Casualty...
Education
Southern Connecticut State University, New Haven 2005 — 2008
Bachelor of Science (BS), Recreation and Leisure; Community
Cheshire High School 2000 — 2004
High School Diploma
Capella University
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Sentry Insurance 2010 - Present
Travelers March 2004 - July 2008
Nationwide Insurance February 1997 - March 2004
Skills
Property, Liability, Analysis, Casualty Insurance, Claim, Customer Service, Data Analysis, General Insurance, Insurance, Research, Microsoft Office
Education
North Carolina Central University School of Law 1992 — 1995
JD, Law
University of North Carolina at Greensboro 1988 — 1990
BA, Biology
Campbell University 1986 — 1988
Biology, General
Travelers March 2013 - Present
Travelers February 2012 - February 2013
State Farm Insurance August 2008 - January 2012
Skills
Property & Casualty..., Insurance, Claim, Liability, General Insurance, Casualty, Subrogation, Claims Handling, Claim Investigation
Education
California University of Pennsylvania 2004 — 2007
Bachelor of Science (BS), Marketing
Zurich North America December 2013 - Present
MEMIC June 2012 - January 2013
ESIS September 2006 - June 2012
Travelers June 2002 - February 2006
AmeriHealth Casualty January 1999 - June 2002
Bayada Nurses 1997 - 1999
University of Pennsylvania Health System January 1992 - May 1997
Thomas Jefferson University Hospitals 1989 - 1992
Army National Guard 1986 - 1992
Thomas Jefferson University Hospitals 1986 - 1989
Skills
Workers Compensation, Healthcare Environment..., ARM, Modified Duty/Early..., Ergonomics, Industrial Hygiene, Safety Management..., Occupational Health, Accident Investigation, Risk Assessment, Risk Management, Claim, Insurance, EHS, Construction Safety, Healthcare, Safety Training, Industrial Safety, Claims Management, Consulting, Auditing, Emergency Management, Training, Process Improvement, Nursing, Behavior Based Safety, Root Cause Analysis, Liability, Workplace Safety, Project Management, Policy, Modified, Supervisory Skills, Environmental Awareness, Hazard Analysis, Return to Work, Property & Casualty..., Investigation
Education
Saint Joseph's University 1994 — 2001
Master of Science (MS), Environmental Protection/Safety Management, Graduated with honors
Thomas Jefferson University 1986 — 1989
BSN, Registered Nursing/Registered Nurse, cum laude
Camden County College 1982 — 1984
Associate of Arts and Sciences (AAS), Medical Laboratory Technology
Travelers 2003 - Present
Liberty Mutual Insurance May 1996 - November 2000
John's Collision Restoration 1990 - 1996
Skills
Process and Procedures, Scheduling, Accounting, Process Scheduler, Customer Service, Insurance, Team Building, Customer Satisfaction, Coaching, Microsoft Excel, Negotiation, Microsoft Office, Microsoft Word, PowerPoint, Inventory Management, Team Leadership, Claim, Claims Management
Education
Cape Cod Community College 1985 — 1989
AA, Liberal Arts
Cape Cod Community College 1985 — 1989
Travelers 1996 - 2008
Aetna 1967 - 1996
Skills
Insurance, Claims Management, Liability, Property & Casualty..., Litigation Management, Product Liability, Strategic Planning, Insurance Law, Commercial Insurance, Claim
Education
West Virginia University 1964 — 1970
Master's Degree, Secondary Education and Teaching
California University of Pennsylvania 1960 — 1964
Bachelor's Degree, Social Studies Teacher Education
Travelers August 2009 - Present
Northwestern Mutual January 2009 - July 2009
Education
Calvin College 2005 — 2009
BA, Business/Finance
Travelers July 1996 - Present
MSK Enterprises / McDonalds October 1988 - July 1996
Skills
Financial Modeling, Financial Analysis, Financial Planning, Operations Management, Leadership Development, Internal Audit, Process Improvement, Risk Management, Strategic Financial..., Leadership, Human Resources, Insurance, Analysis, Claims Management, Underwriting, Property & Casualty..., Claim, Workers Compensation, General Insurance, Commercial Insurance
Education
Canisius College 2003 — 2008
MBA, Finance and Leadership
Cansius College 1983 — 1988
Bachelor of Arts (B.A.), English
St. Joesphs Collegiate Institute 1981 — 1983
Travelers September 2013 - Present
Gateway Longview November 2011 - Present
Gross Polowy Orlans December 2012 - September 2013
Mueller Services August 2011 - December 2012
Hutchinson Central Technical High School January 2012 - May 2012
Cleveland Hill Middle School September 2011 - December 2011
Steven Baum, PC October 2005 - August 2011
Skills
Group Therapy, Student Counseling, Teaching, Higher Education, Individual Counselling, Career Counseling, Outlook, Conflict Resolution
Education
Canisius College 2010 — 2012
Master's degree, School Counseling
State University of New York College at Buffalo 2004 — 2009
Bachelor's degree, Sociology
Deep South Insurance 2015 - Present
Deep South Insurance Co 2011 - Present
- 2010 - 2011
Chartis Insurance/AIG 2008 - 2010
Travelers 2008 - 2008
The Hartford 2006 - 2007
The Hartford 2000 - 2006
Reliance Insurance 1993 - 2000
Liberty Mutual Insurance 1980 - 1993
Skills
Root Cause Analysis, Client Relationship..., Workers Compensation, Underwriting, Property & Casualty..., CRM, Risk Management, Insurance, Auditing, Brokers, Casualty, Claims Management, Commercial Insurance, Ergonomics, General Insurance, Legal Liability, Policy, Risk Assessment, Training
Education
Canisius College
Bachelor of Business Administration (B.B.A.), Accounting
AICPCU
Associates, Risk Management
Westfield Group/Westfield Insurance 2011 - Present
Travelers February 2006 - November 2010
Travelers February 2006 - November 2010
American Family Insurance September 2002 - July 2005
Skills
Claims Management, Casualty, Insurance, Property & Casualty..., Commercial Insurance, Claim, Management, Commercial Lines, Training
Education
Capella University 2006 — 2010
BS, Business Administration
Wright State University
Liberty Mutual/Golden Eagle Insurance June 2012 - Present
Lincoln Gustafson & Cercos April 2008 - August 2012
Travelers June 2004 - August 2006
Skills
Liability, Legal Liability
Education
California Western School of Law 2006 — 2008
Doctor of Law (J.D.)
Travelers March 2012 - Present
Travelers January 2011 - March 2012
Travelers April 2008 - January 2011
Travelers November 2005 - April 2008
Education
Capital Community College
Computer Programming
University of Mysore
Bachelor of Arts (BA)
Travelers May 2012 - Present
Travelers Insurance, Inc August 2005 - May 2012
Travelers Insurance, Inc February 2005 - August 2005
Robert Half Technologies September 2004 - February 2005
Concordia University September 2002 - May 2004
Skills
Servers, Troubleshooting, Technical Support, Help Desk Support, Hardware, CSS, JavaScript, Microsoft Office, Teamwork, LAN-WAN, Laptops, SDLC, Genesys, Aspect WFM, Verint, C#, VB.NET, HTML
Education
Capella University
Master of Science, Information Technology, Systems Design and Programming
Concordia University
Bachelor of Arts, Church Music; Composition
The College of New Jersey
Bachelor of Music, Education; Instrumental Emphasis
The Home Depot February 2012 - Present
Travelers Property and Casualty January 1982 - January 2010
Travelers 1982 - 2010
Skills
Analysis, Requirements Gathering, Project Management, Quality Assurance, Test Planning, Testing, Microsoft Office, Process Improvement, Property & Casualty..., Employee Training, Insurance, Business Analysis, SDLC, Customer Service, Risk Management, Underwriting, Software Documentation, Access, Vendor Management, Sales, SharePoint
Education
Capital Community College 2010 — 2011
Certificate, Health Information Technology Training Program
Capital Community College 2010 — 2011
Health Information Technology Program, Practice Workflow & Information Redesign Specialist
Hartford Community College 1974 — 1975
Business Admin
Citigroup Global Markets Inc August 2011 - Present
GEICO June 2005 - August 2011
Travelers July 2004 - June 2005
Skills
Microsoft Office, Pages, Adobe Acrobat, Firefox, Team Leadership, Direct Sales, Strategic Planning, Project Planning, Process Management, Process Improvement, Job Scheduling, Problem Solving, Data Analysis, Business Analysis, Market Analysis, Communication, MIS, SQL, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Logistics, Supply Chain, Marketing Management, Marketing Research, Order Management
Education
Canisius College 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.83
Canisius College 2000 — 2004
Bachelor of Science (BS), Marketing/Marketing Management, General
Travelers Account ExecutiveTravelers InsuranceJanuary 1997 - Present
Travelers April 1996 - Present
Aetna Life & Casualty November 1977 - April 1996
Skills
Insurance, Property & Casualty..., Liability, Casualty, Underwriting, Commercial Insurance
Education
Calvin College
Bachelor's degree
Travelers April 2002 - July 2012
Travelers Insurance 1994 - 2002
Travelers January 1989 - October 1994
Duplicating Consultants April 1987 - January 1989
University at Buffalo September 1985 - May 1987
Kmart Corporation May 1981 - April 1987
New York State Assembly January 1984 - May 1984
Skills
Conflict avoidance and..., Team Leadership, Organization, Critical Thinking, Oral and Written..., Negotiation, Resolution, Significant trainer on..., Extensive Canadian..., Personal and Commercial..., International Claims..., Litigated, complex and..., Complex Claims
Education
Canisius College 1981 — 1984
BA Cum Laude, Political Science and Government
Sweet Home High School
University of Bufalo
Political Science
Travelers July 2013 - Present
Travelers July 2010 - June 2013
Travelers July 2007 - June 2010
Travelers April 2006 - June 2007
ING U.S. October 2001 - April 2006
Skills
Hyperion Enterprise, Sarbanes-Oxley Act, Process Improvement, Strategic Financial..., Insurance, Business Strategy, SEC filings, Microsoft Office, Operations Management, Corporate Finance, Essbase, Internal Controls, Microsoft Excel, Sarbanes-Oxley, Accounting, Financial Analysis, Financial Modeling, Internal Audit, Property & Casualty..., Financial Reporting, Auditing, GAAP, Analytics, Finance, Change Management, Forecasting
Education
Canisius College 1997 — 2001
Bachelor of Science (B.S.), Finance
Archer & Greiner, P.C. May 2001 - Present
Travelers 1987 - 1993
Skills
Litigation, Trials, Westlaw, Legal Research, Legal Writing
Education
Omega Institute
Certificate Program, General Paralegal
Camden County College 1977 — 1982
A.A.S., Business Administration and Management, General
St. Mary of the Angels Academy
High School, College Preparatory
Fairfax County Public Schools April 2011 - Present
Travelers January 2006 - April 2011
PMA Companies February 1989 - December 1996
Education
Campbell University 1980 — 1984
Bachelor of Business Administration (BBA), Business Administration and Management, General
Penn Medicine (University of Pennsylvania Health System) August 2003 - Present
Travelers August 1965 - November 1969
Skills
Hospitals, Healthcare Information..., Clinical Research, Nursing, Medicine, EMR, Informatics, EHR, Strategic Planning, Healthcare Consulting, Medical Devices, Medical Education, Oncology, Employee Training, Healthcare, HIPAA, Process Improvement, Patient Safety, Program Management, Revenue Cycle
Education
Camden County College 1966 — 1970
University of Pennsylvania - The Wharton School