Universal American
Industry: Company
DescriptionUniversal American is a Fortune 1000 company with offices throughout the United States, and headquarters in Rye Brook, New York. The company offers health insurance, and also deals in Medicare managed care plans, and Medicare prescription drug benefits. Subsidiaries include Heritage Health Systems, Inc.. Headquarters: White Plains, New York, United States Founded: 1981 Subsidiaries: American Progressive Life & & Health Insurance Co of New York, Parent organizations: WellCare, CBS Corporation, WellCare Management Group Inc, Resource Management
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Universal American Employees
Sacred Heart Emergency Center June 2013 - Present
Universal American December 2014 - April 2015
Gastroenterology Consultants Southwest October 2013 - July 2014
Memorial Urology Associates May 2013 - August 2013
Village Family Practice May 2011 - May 2013
Katy Internal Medicine & Associates October 2009 - December 2010
David E. Auer MD., PA October 1999 - July 2009
Skills
Customer Service, Medical Terminology, Medicine, EMR, Vital Signs
Education
Houston Community College 2003 — 2004
Associate's Degree, Health Services/Allied Health/Health Sciences, General
Texas School of Business-Southwest 1992 — 1993
Medical Administrative Assistant, Medical/Clinical Assistant, 3.8
Xerox January 2011 - Present
Universal American June 2010 - November 2010
Skills
Corporate recruiting, Training, Cold Calling, Sales, Technical Recruiting, Account Management, Call Centers, Strategic Planning, Taleo, Talent Acquisition, Onboarding, Hiring, Legal Assistance, Leadership, Strategic Hiring, Retention Strategies, Customer Relations, Full-life Cycle..., Social Networking, Networking, Job Fairs
Education
Kaplan College-Indianapolis 2009 — 2010
Technical diploma, Dental Assisting/Assistant
Coputech Computers 2002 — 2004
Associates Degree, E-Commerce/Electronic Commerce
Molina Healthcare August 2014 - Present
Mature Market Insurance Group, LLC March 2010 - Present
PAE Consulting, LLC January 1998 - Present
United States Medical Supply December 2008 - March 2010
Universal American January 2003 - March 2008
Conseco February 2001 - February 2002
Genworth Financial February 1998 - April 2001
Honeywell February 1992 - March 1998
Skills
Strategic Planning, Product Development, Marketing Management, Insurance, Medicare Advantage, Executive Management, Strategic Financial..., New Business Development, Marketing Strategy, Digital Marketing, Marketing, Sales Management, Corporate Branding, Six Sigma, Medicare Prescription..., Medicare Part D, P&L Responsibility, Managed Care, Leadership, Forecasting, Health Insurance, Medicare, Fixed Annuities, Strategic Leadership, Business Planning, Start-ups, Income Statement, Business Development, Healthcare, Small Business, Strategic Partnerships, Cross-functional Team..., Competitive Analysis, Turn Around Management, Lead Generation, Financial Services, Negotiation, Sales, Strategy, Life Insurance, Entrepreneurship, Training, Management, Selling, Business Strategy, P&L Management, Program Management, Finance, Product Marketing, Analysis
Education
Duke University
Duke University - The Fuqua School of Business, Masters in Business Administration
Seton Hall University
The Stillman School of Business - Masters of Science, Taxation
University of Richmond
The E. Claiborne Robins School of Business - Bachelors of Science, Business Administration
National Oilwell Varco July 2014 - Present
The Modest Lady Boutique January 2014 - Present
Universal American August 2011 - June 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Editing, Editorial
Education
University of Houston-Downtown 2010 — 2014
Bachelor's Degree, Finance, General
Houston Community College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Evergreeen Health Cooperative February 2015 - Present
Kentucky Health Cooperative January 2013 - December 2014
Universal American Corp January 2005 - June 2011
Universal American January 2005 - June 2011
LAFAYETTE LIFE INSURANCE COMPANY 2003 - 2004
Smith Barney 2002 - 2003
Allstate June 1985 - January 2002
Deloitte June 1975 - June 1985
Skills
Insurance, Health Insurance, Process Improvement, Strategic Planning, Medicare, Executive Management, Financial Analysis, Mergers, Enterprise Risk..., Business Process..., Sarbanes-Oxley Act, Vendor Management, Sarbanes-Oxley, Strategic Financial..., Change Management, Financial Services, Budgets
Education
Indiana University Bloomington 1971 — 1975
B.S., Accounting
Calpine March 2014 - Present
Universal American April 2013 - January 2014
Camden Property Trust June 2012 - March 2013
American International Group January 2010 - December 2012
Calpine January 2012 - June 2012
Skills
T-SQL, SSIS, SSRS, SSAS 2008, SSAS 2012, OLAP, OLTP, MDX, ETL, Analysis Services, Data Modeling, Database Design
Education
Stevens Institute of Technology 2007 — 2008
Master's degree, Computer Science
Gujarat University 2003 — 2007
Bachelor's degree, Computer Engineering
Lumeris 2013 - Present
Universal American 2010 - 2013
Universal American 2009 - 2010
Harvard Pilgrim Health Care 2002 - 2009
Harvard Pilgrim Health Care 2002 - 2002
Harvard Pilgrim Health Care 1997 - 2002
Blue Cross/Blue Shield of Maine 1996 - 1997
Blue Cross Blue Shield of Maine 1995 - 1996
FHP, Inc 1992 - 1995
FHP, Inc 1990 - 1992
Skills
Strategy, Healthcare Consulting, Medicare, Medicaid, Healthcare, Healthcare Industry, Employee Benefits, Managed Care, HMO, Healthcare Management, Insurance, Leadership, Network Development, Health Insurance, Hospitals, Provider Relations, HIPAA, Strategic Planning, Budgets, Cross-functional Team..., Physician Relations, Policy, Management, Consulting
Education
Husson College
Master's Degree, Business
Health Leadership Development
University of Maine at Farmington
Bachelor's Degree, Community Health Education
CVS Caremark Corporation August 2011 - Present
Universal American January 2010 - August 2011
Universal American March 2009 - January 2010
The Standard 2008 - 2008
Nationwide Insurance 2007 - 2008
Skills
Microsoft Office, SQL -Simple Query..., VBA -Visual Basic..., Access Database, Microsoft Excel, Flow Charts, Process Flow, Protocol, Work Instructions, Quality Assurance, Software Quality..., Data Analysis, Access, Crystal Reports, Outlook, SharePoint, VBA
Education
Columbia College Chicago
Bachelor of Arts (BA)
Merge Healthcare Sr. Financial AnalystKony Solutions2011 - 2012
Universal American 2007 - 2009
HD Supply 2005 - 2007
Cardinal Health 1996 - 2004
Baxter International Inc. 1994 - 1996
Skills
Self-motivated Team..., Highly detail oriented, Great communications..., Energetic Self-Starter, Spreadsheets, Superior Computer Skills, Exceptional research..., Budgets, Microsoft Excel, QuickBooks, Management, Forecasting, Finance, Account Reconciliation, Financial Analysis
Education
Keller Graduate School of Management of DeVry University
Master’s Degree, Accounting and Finance
DePaul University
Computer Programming
International Business School of Commerce
Bachelor of Business Administration (B.B.A.), Economics
UnitedHealth Group July 2013 - Present
UnitedHealth Group December 2010 - July 2013
Universal American March 2008 - December 2010
361 Group March 2006 - January 2008
Skills
Visio, Microsoft Excel, Team Building, Project Management, Leadership, Employee Benefits, Recruiting, Microsoft Office, Customer Service, Healthcare, Outlook, Human Resources, Software Documentation, Analysis, Process Improvement, Access, Leadership Development, Data Analysis, PowerPoint, Vendor Management, Team Leadership, Business Analysis, Account Management, Onboarding, Training, Management, Call Centers, Employee Relations, Budgets, Program Management
Education
Collin County Community College 1991 — 1994
Business, Counseling
Universal American January 2014 - Present
MHMRA of Harris County May 2013 - September 2013
Skills
Data Entry, Administrative..., Outlook, Healthcare, Office Management, PowerPoint, Microsoft Word, Microsoft Office, Medical Records, Microsoft Excel, Public Speaking, Spreadsheets, Community Outreach, Fundraising, Research, Data Analysis, Accounts Payable, System Administration, Team Leadership, Team Building, Leadership Development, Management, Administration, Time Management, Customer Service, Office Administration, Training, Telephone Skills
Education
Kaplan College-Indianapolis 2007 — 2009
Medical/Clinical Assistant
Blue Cross Blue Shield of Arizona/ Jacobson Group March 2014 - April 2014
Universal American June 2008 - August 2011
Skills
Medicare, PPO, Health Insurance, Medicaid, HMO, Medicare Part D, HIPAA, Insurance, Call Center, Health Policy, Claims Resolution, Customer Service, Open Enrollment, Data Entry, Claim, Healthcare, Outlook, Call Centers, Access, ICD-9, Credentialing, Workers Compensation, Medical Billing, CPT, Medical Terminology, Medical Coding
Education
Houston Community College 2012 — 2013
Medical Office Specialist
Lone Star College System 2002 — 2005
AAS, Medical Office Assistant/Specialist
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Universal American February 2012 - September 2014
Universal American April 2008 - February 2012
BCBSNC September 2004 - March 2008
PacifiCare 2002 - 2004
Skills
Insurance, Employee Benefits, Medicare, Process Improvement, Health Insurance, Healthcare Information..., HIPAA, Healthcare Industry, Managed Care, Healthcare, Medicare Part D, Data Analysis, Medicaid, Disability Insurance, Revenue Cycle, Leadership, Analytics, Long-term Care, Claim, Medical Billing, Healthcare Management, PPO
Education
University of Michigan - Stephen M. Ross School of Business 2013 — 2015
Master of Business Administration (MBA)
Concordia University-Ann Arbor 1996 — 1999
Bachelor of Arts (BA), Mathematics
Michigan Technological University 1995 — 1996
Computer Science
Universal American May 2013 - Present
United States Air Force August 2010 - April 2013
United States Air Force August 2008 - August 2010
United States Air Force August 2004 - July 2008
USA Wrestling August 1997 - July 2004
Skills
Healthcare, Hospitals, Recruiting, Medicine, Employee Relations, Healthcare Information..., Air Force, Human Resources, Leadership, Training, Interviews, Applicant Tracking..., Talent Acquisition, Temporary Placement, Screening, Staffing Services, Sourcing, Internet Recruiting, New Hire Orientations, Team Building, Job Fairs, Technical Recruiting, Leadership Development, Personnel Management, Talent Management, Employee Engagement, Organizational..., Executive Search, Cold Calling, Performance Management, Negotiation, Hiring, Onboarding, HRIS, Recruitment Training, Building Relationships, Time Management, Background Checks, College Recruiting, I-9 Compliance
Education
University of Houston 2015 — 2016
Executive Masters, Human Resources Development
Northeastern University
Bachelor of Science (B.S.), Organizational Leadership
Community College of the Air Force
Associates of Science, Human Resource Management
Crown Equipment Corporation January 2014 - July 2015
A. B. Young Companies May 2013 - January 2014
Rieck Services April 2012 - May 2013
Johnson Controls January 2011 - February 2012
Universal American December 2009 - December 2010
Delphi Automotive Systems May 2002 - May 2009
Delphi Automotive Systems May 1999 - May 2002
Delphi Automotive Systems May 1998 - May 1999
General Motors - Cadillac Motor Car Division May 1994 - 1998
General Motors - Allison Gas Turbine Division May 1993 - May 1994
Skills
Customer Relations, Customer Service, Customer Loyalty, Team Leadership, PPAP, Manufacturing, Root Cause Analysis, Negotiation, Automotive, Management, Brand Loyalty, Six Sigma, Training, Customer Satisfaction, Purchasing, Engineering, Leadership
Education
GMI Engineering and Management Institute (Kettering University) 1996 — 1999
Master Of Science, Manufacturing Management
Indiana University-Purdue University at Indianapolis 1984 — 1989
Bachelor of Science, Mechanical Engineering Technology
Legacy Community Health Services February 2014 - Present
Universal American February 2011 - February 2014
Clinical One May 2007 - December 2008
Amerigroup Corp May 2005 - May 2007
United Healthcare October 2003 - October 2004
Skills
Medicare, Medicaid, HIPAA, Insurance, Healthcare, Healthcare Management, Hospitals, Provider Relations, Process Improvement, Strategic Planning, Managed Care, Health Insurance, HMO, Medical Compliance, Healthcare Industry, Medicare Part D, Network Development, Claim, Health Policy, Healthcare Consulting, Credentialing, PPO, Healthcare Information..., Leadership, Training, Management, Analysis, Data Analysis, Software Documentation, Team Building, Employee Benefits, Access, Vendor Management, Visio, Customer Service, Call Centers, Business Analysis, Microsoft Excel, EHR, Policy
Education
Florida Memorial College
Public Affairs
Florida Memorial College
Public Affairs
CVS Caremark Corporation November 2013 - Present
CVS Caremark Corporation December 2010 - November 2013
Universal American February 2008 - December 2010
Skills
Medicare Part D, Pharmacy Benefit..., Call Centers, Managed Care, Leadership, Pharmacists, Pharmacy, Pharmaceutical Industry, Medication Therapy..., Process Improvement, Customer Service, Diabetes, Customer Satisfaction, Data Entry, SharePoint, Access, Insurance, Data Analysis, Team Building, Cross-functional Team..., Vendor Management, Account Management, Outlook, Training, SDLC, Quality Assurance, Software Documentation, Business Analysis, Workforce Management, Healthcare Management, Healthcare Industry, Employee Benefits, Health Policy, Healthcare Information..., Management, Analysis, Team Leadership, Utilization Management, Call Center Development, HMO, Health Insurance, Medicaid, Medicare, Healthcare, Pharmacy Automation, HIPAA, Medicare Prescription...
Education
Jackson State University
Business Administration and Management, General
Lakeland College
Associate of Arts (A.A.), Business Administration and Management, General
The University of Akron
Bachelor of Arts (B.A.), Management Information Systems, General
Universal American April 2013 - Present
Island One Resorts February 2002 - April 2013
Cruises Only 1995 - 2001
Spec's Music November 1994 - March 1995
Skills
Microsoft SQL Server, Business Analysis, SQL, Business Intelligence, SSIS, Outlook, Team Building, Agile Methodologies, XML, Integration, User Interface Design, User Experience, Resorts, Microsoft Excel, Management, Training, Customer Service, Hospitality, Project Planning, HTML, Team Leadership, Unix, Programming, Customer Satisfaction, Visual Studio, Software Documentation, Analysis, Team Management, Databases
Education
Florida State University 1989 — 1994
Bachelor's degree, Management/MIS
PROS April 2014 - Present
Universal American June 2013 - March 2014
Universal American 2013 - 2014
Universal American 2013 - 2014
Health Media Concepts February 2012 - February 2013
OIC June 2010 - November 2011
Fraser Communications April 2008 - April 2009
Princess Cruises June 2008 - November 2008
AIG - Sun America April 2007 - June 2007
Answer Financial 2006 - 2007
Skills
Packaging, Advertising, InDesign, Newsletters, Digital Marketing, Direct Mail, Brochures, Digital Media, Web Design, Budgets, Integrated Marketing, Creative Direction, Email Marketing, Online Advertising, Trade Shows, Management, CRM, Social Media Marketing, Marketing
Education
School of Visual Arts 1976 — 1978
Fashion Institute of Technology 1974 — 1976
Chloe Cook Events and Photography August 2011 - Present
Universal American April 2010 - August 2010
2010- Spherion Staffing (Universal American) April 2010 - August 2010
Empyrean Benefit Solutions September 2009 - November 2009
2008 - 2009 United Healthcare October 2008 - September 2009
2007-2008 November 2007 - September 2008
Skills
Call Center, Customer Service, Time Management, Microsoft Office, Microsoft Excel, Employee Benefits, Salesforce.com, Insurance, Windows, Customer Experience, Team Leadership, PowerPoint, Teamwork, Health Insurance, Healthcare, Data Entry, Software Documentation, Administrative..., Leadership, Access, Human Resources, Microsoft Word, Event Planning, Social Networking, Networking, Spreadsheets, Public Speaking, Medicare, HIPAA, Telephone Skills, Call Centers, Invoicing, Office Management, Performance Management, Outlook
Education
Houston Community College
Health and Medical Administrative Services
Elsik High School 1998 — 2002
Town of New Castle January 2014 - Present
Law Offices of Lisa S. Katz, PLLC April 2011 - Present
The Reader's Digest Association, Inc. 2007 - 2011
Universal American 2005 - 2007
ImClone Systems 2003 - 2005
Pryor Cashman LLP March 1997 - September 2003
Mayer Brown 1996 - 1997
Hawkins Delafield & Wood LLP 1994 - 1996
Skills
Corporate Governance, Corporate Law, Mergers, Employment Law, Joint Ventures, Due Diligence, Contract Negotiation, Real Estate, Securities, Private Equity, Legal Advice, Finance, Securities Regulation, Estate Planning, Elder Law, Trusts & Estates Law, Revocable Trusts, Powers of Attorney, Preparation of Wills, Health Care Proxies, Living Will, Trusts, Estate Law
Education
Fordham University School of Law 1991 — 1994
JD, Law
Wharton School, University of Pennsylvania 1987 — 1991
B.S.E., Finance
University of Pennsylvania 1987 — 1991
BA, English
Transamerica August 2012 - Present
Transamerica Agency Network June 2012 - Present
D K Saltis LLC October 2010 - August 2012
Universal American August 2008 - October 2010
United American Insurance Company August 1989 - August 2008
Skills
Sales, Long-term Care, Fixed Annuities, Health Insurance, Term Life Insurance, Retirement, Disability Insurance, Life Insurance, Universal Life, Insurance, Whole Life, Customer Service, Sales Management, Retirement Planning, Employee Benefits, Recruiting, Marketing, Critical Illness, Brokers, 401k Rollovers, Permanent Life Insurance, Roth IRA, IRAs, Accident Insurance, Long Term Care Insurance, Buy-sell Agreements, Series 6, Accident, 401k, Commercial Insurance, Life & Health Insurance..., Property & Casualty...
Education
Kent State University 1976 — 1979
Education
iHeartMedia January 2014 - Present
Bex Creative 2009 - Present
AmRhein's Fine Jewelry * Brides & Formals * Wine Cellars June 2010 - December 2013
Universal American September 2009 - June 2010
Tanglewood Mall (Roanoke Tanglewood LLC) August 2005 - August 2009
Clear Channel Communications 2002 - 2005
Girl Scouts of Virginia Skyline Council 2001 - 2002
Virginia Museum of Transportation 1996 - 2001
SCENE Magazine 1996 - 1996
Center in the Square 1993 - 1996
Skills
Media Relations, Event Planning, Public Speaking, Non-profits, Volunteer Coordination, Board Development, Staff Supervision, Event Management, Advertising, Grant Writing, Editing, Social Media Marketing, Public Relations, Social Media, Marketing Communications, Marketing Strategy, Special Events, Direct Marketing, Corporate Communications, Press Releases, Community Relations, Fundraising, Promotions, Online Marketing, Social Networking, Strategic Planning, Newsletters, Facebook, Sponsorship, Market Planning, Writing, Copywriting, Publicity, Internal Communications, Event Marketing, Community Outreach, Integrated Marketing, Website Development, Direct Mail, Trade Shows, Customer Relations, Media Planning, Brand Development, Media Buying, Team Building, Marketing Management, Strategic Communications, Nonprofits, Marketing, Digital Marketing
Education
James Madison University
Bachelor of Arts (B.A.), English/communications AND theatre/dance
Robert E. Lee
Cum Laude, AP College Prep
Googabeast 2006 - Present
Universal American May 2012 - Present
NuView IRA Entrust Administration Services May 2011 - February 2012
Orlando Metro Gymnastics, Jumping Jelly Beings, Kitty's Allstars May 2003 - May 2011
Eco World Market May 2009 - March 2010
New York Life Insurance Company November 2008 - May 2009
Skills
Databases, SQL, Microsoft Excel, Project Management, Marketing, Strategic Planning, InDesign, Illustrator, Photoshop, Photography, Visual Studio, Dreamweaver, Wordpress, User Experience, HTML, Quality Assurance, SEO, Mac OS X, Windows, SharePoint, Content Management, Visio, Access, Webmaster Services, JavaScript, Web Development, CSS, CMS, Web Design, Analysis, OS X, CRM, Training, WordPress
Education
DeVry University 2006 — 2008
Bachelors of Science, Business Information Systems
Insurance License 2008 — 2011
Lic 2-15, Life, Health, & Variable Annuity
Consultant January 2012 - Present
Universal American November 2008 - January 2012
Universal American October 2008 - January 2012
Performance Food Group August 2007 - August 2008
Century Properties Management January 2000 - August 2007
Humana Health Plan September 2003 - January 2006
Floridian Care 2005 - 2006
AETNA, Inc October 1998 - September 2003
Gateway Insurance Agency LC 1993 - 1998
Skills
Contract Negotiation, Health, Healthcare, Network Development, Provider Relations, Health Insurance, Managed Care, Medicare, HMO, PPO, Medicaid, Insurance, Healthcare Industry, Employee Benefits, HIPAA, Account Management, Health Policy, Strategic Planning, New Business Development, Healthcare Management, Medicare Part D, Team Building, Hospitals, Brokers, Strategy, Healthcare Consulting, Credentialing
Education
Johnson and Wales University 1983 — 1985
Associates Culinary Arts
Universal American September 2013 - Present
Judith Maggi Consulting September 2012 - Present
Vanderbilt University Medical Center September 2012 - July 2013
MEDecision February 2010 - August 2012
Cigna March 2000 - June 2004
University of Pennsylvania Health System October 1997 - November 1999
Hahnemann University Hospital August 1993 - October 1997
Hahnemann University Hospital October 1992 - August 1993
Skills
Training, Nursing, Instructional Design, Leadership Development, Virtual Training, Education Advocacy..., Healthcare Industry, Healthcare Consulting, Program Management, Nursing Education, Talent Acquisition, Process Improvement, Healthcare Management, Managed Care, Organizational..., Leadership, Hospitals, Case Management, Disease Management, Case Managment, Healthcare Information..., EMR, HIPAA, Healthcare, EHR, Management
Education
NetSpeed Virtual Trainer Certification
National Special Education Advocacy Institute 2013 — 2014
Board Certified Education Advocate, Education Advocacy
Villanova University
Masters, Nursing
Saint Joseph's University
Post Masters Certificate, Organizational Development and Effectiveness
Holy Family University
Bachelors of Science, Nursing
Universal American January 2015 - Present
Universal American January 2014 - December 2014
Express Scripts March 2005 - December 2013
Medco January 2002 - March 2005
International Masters Publishers 1996 - 1999
Skills
Forecasting, Business Planning, Strategic Planning, Cross-functional Team..., Budget, Project Portfolio..., Budgets, Project Management, Project Planning, Six Sigma, Process Engineering, Pharmaceutical Industry, Analysis, Team Building, Leadership, Process Improvement, Healthcare, Operations Management, Management
Education
New York University - Leonard N. Stern School of Business 1998 — 2001
MBA, Finance, Marketing
Columbia University in the City of New York 1991 — 1993
Bachelor of Arts (B.A.), Operations Research
Yeshiva University 1988 — 1993
Bachelor of Science (B.S.), Engineering
PwC July 2013 - Present
PwC June 2011 - June 2013
Universal American August 2008 - June 2011
Omnicom Capital Inc. August 2007 - August 2008
Coty June 2006 - August 2007
Skills
Treasury, Financial Analysis, Financial Modeling, Sarbanes-Oxley Act, Corporate Finance, Financial Reporting, Internal Controls, Accounting, Risk Management, Finance, Cash Management, Treasury Management, Auditing, Financial Risk, Strategic Financial...
Education
Fordham University 2003 — 2007
B.S., Business Administration (Finance)
Universal American March 2006 - Present
Universal American February 2006 - January 2012
Universal American February 2006 - June 2009
Chulalongkorn University 1994 - 2003
Skills
Insurance, Health Insurance, HIPAA, Healthcare, Direct Marketing, New Business Development, Data Analysis, Management, Strategic Planning, Quality Assurance, Project Management, Budgets, Marketing, Program Management, Sales, Process Improvement, Medicare, Team Building
Education
Florida International University 1992 — 1994
Master, Hospitality Management
Chulalongkorn University 1987 — 1991
Bachelor of Business Administration
UnitedHealth Group 2014 - Present
Universal American 2009 - 2014
Excellus BCBS 2002 - 2009
MVP Health Care 1997 - 2002
CDPHP 1990 - 1997
Education
Union College 1992 — 1995
Master of Business Administration (MBA), Health/Health Care Administration/Management
Drew University 1983 — 1987
Bachelor of Arts (BA), Mathematics and Computer Science
The University of Pittsburgh May 2012 - Present
Universal American May 2011 - August 2011
Skills
Social Media Marketing, PowerPoint, Photoshop, Event Planning, Public Speaking, Customer Service, Research, Creative Writing, Microsoft Office, Microsoft Word, Teamwork, Microsoft Excel
Education
Franciscan University of Steubenville 2008 — 2012
Bachelor of Science (BS), Marketing and Communication Arts
CVS Health Consultant, Compliance and Integrity, InfusionCoram HealthcareDecember 2013 - Present
Smart Insurance Company Holdings, Inc. August 2012 - September 2013
CVS Caremark Corporation January 2012 - August 2012
CVS/Caremark May 2011 - January 2012
Universal American November 2010 - August 2011
Universal American October 2005 - March 2009
Connors Communications July 1997 - February 2005
Skills
Medicare, Medicare Part D, Quality Assurance, Medicaid, Process Improvement, Managed Care, HIPAA, Training, Medicaid Managed Care, Insurance, Medical Compliance, Auditing, Healthcare, Healthcare Information..., Leadership, Pharmacy Benefit..., Internal Audit, Databases, Software Documentation, Health Insurance, Performance Management, Healthcare Management, Team Building, Pharmacy, Data Analysis, Management, Analysis, Access, Policy, Data Entry, System Administration, Claim, Utilization Management, Provider Relations, Healthcare Industry, HMO, Metrics Analysis, Performance Monitoring, Health Policy, PowerPoint, Claims Resolution, Claims Management, Medicare/Medicaid..., Home Infusion, Enteral Nutrition
Education
Kent State University 2014 — 2016
Public Health
University of Phoenix 2011 — 2013
Associate's degree, Health Information/Medical Records Administration/Administrator, 3.0
Cuyahoga Community College
Universal American January 2011 - Present
Universal American September 2009 - January 2011
SingleStop USA 2008 - 2009
Medicare Rights Center December 2005 - September 2008
Community Service Society 2003 - 2005
Hudson River Community Health 2001 - 2003
costa rica 1998 - 2001
Peace Corps Costa Rica 1998 - 2001
Skills
Grant Writing, Grants, Fundraising, Community Development, Public Speaking, Research, Bilingual, Certified Green Belt, Process Improvements, Motivational Manager
Education
Columbia University in the City of New York 2001 — 2003
Masters of Public Health
State University of New York College at Geneseo 1992 — 1996
BA, Sociology
Memorial Hermann Health System June 2014 - Present
Universal American August 2009 - June 2014
Planned Parenthood January 2009 - August 2009
Peoples Health August 2005 - September 2008
Peoples Health December 2002 - August 2005
Peoples Health November 1999 - December 2002
ADVANTAGE HEALTH PLAN., INC. March 1997 - June 1999
ADVANTAGE HEALTH PLAN., INC June 1996 - March 1997
Skills
Managed Care, Healthcare Information..., Healthcare, HIPAA, Medicaid, Health Insurance, Process Improvement, Insurance, Healthcare Management, Medicare, Team Building, Change Management, Coaching, Customer Service, Software Documentation, Policy, Program Management, Training
Education
University of New Orleans 2000 — 2002
M.S., Healthcare Management
Dillard University 1991 — 1996
B.S.N.
Florida Virtual School September 2011 - Present
Big Fish Designs 2010 - Present
Scholastic Book Fairs January 2011 - August 2011
Universal American July 2010 - December 2010
Bruce Rossmeyer's Harley-Davidson June 2007 - January 2010
DME 2004 - 2006
Simsol Software Inc. January 2001 - October 2004
Skills
PHP, CSS, Web Design, User Experience, JavaScript, jQuery, HTML 5, Flash, E-commerce, XML, HTML5
Education
Daytona State College 1992 — 1995
AS, Photography
CVS Caremark January 2013 - Present
Universal American January 2011 - April 2011
MemberHealth June 2010 - January 2011
Highmark Blue Cross Blue Shield 2009 - 2010
Giant Eagle 2005 - 2010
Skills
SQL Server, SAS, Teradata, Managed Care, Medicare Part D, Predictive Analytics, Business Analytics, Risk Analytics, Data Modeling, Microsoft Office, Pharmacoeconomics, Microeconomics, Macroeconomics, Data Science, Medicare, Medicare Prescription..., Pharmacy Benefit..., Informatics, Analytics, Pharmacology, Certified Immunizer, Health Insurance, Disease Management, Pharmacists, Healthcare, Data Analysis, Clinical Research
Education
Stetson University 2012 — 2014
Masters of Business Administration (MBA), Business
Duquesne University 2005 — 2009
PharmD, Pharmacy
Gannon University 2003 — 2005
Clinique September 2014 - Present
Live Trivia Challenge/Trivia Nation November 2009 - Present
Belk November 2013 - August 2014
Belk September 2013 - November 2013
Universal American March 2011 - September 2013
Eleven Personnel September 2009 - October 2010
The Walt Disney Company 2006 - 2009
Skills
Public Speaking, Event Planning, Social Media Marketing, Facebook, Microsoft Office, Research, Social Media, Customer Service, PowerPoint, Microsoft Excel, Public Relations, Microsoft Word, Advertising, Sales, Outlook, Access, Analysis, Data Analysis, Event Management, Recruiting, Social Networking, Training, Leadership, Fundraising, Team Leadership, Time Management, Data Entry, Marketing, Nonprofits, Hospitality, Marketing Communications, Market Research, Team Building
Education
Florida State University 1990 — 1993
BS, Child Development/Family Relations
Taylor County High School 1986 — 1990
High School Diploma
Universal American April 2014 - October 2014
Axiom August 2013 - March 2014
UnitedHealth Group December 2012 - February 2013
Hewlett-Packard January 2011 - October 2012
Green Valley Tech March 2009 - November 2010
Eli Lilly and Company February 2007 - March 2009
Skills
Salesforce.com, Microsoft Excel, PowerPoint, Analysis, CRM, Microsoft Office, Computer Hardware, Data Analysis, Windows, SharePoint, SaaS, Management, Access, Microsoft Word, Research, Windows 7, Customer Service, Outlook, English, Servers, Technical Support
Education
Indiana University Bloomington
Bachelor of Arts (B.A.), Philosophy
Paraco Gas Corporation July 2012 - Present
Universal American February 2001 - June 2012
Skills
Account Management, Customer Service, Sales Management, Insurance, Customer Retention, New Business Development, Microsoft Office, CRM, Travel Management, Meeting Planning, Project Management, Sales Force..., Medicare Part D, Health Insurance, Travel Arrangements, Lead Management, Cpr Certified
Education
Cuesta College 1993 — 1994
General Studies
Assurant Solutions April 2013 - Present
Assurant June 2010 - April 2013
Assurant October 2007 - June 2010
Assurant May 2005 - October 2007
Universal American February 2004 - March 2005
Universal American Financial Corp. February 2003 - February 2004
Assurant December 1999 - December 2002
Assurant September 1996 - December 1999
Skills
Training, Project Management, Spanish, Software Documentation, Insurance, Analysis, English, Process Improvement, Management, Time Management, Strategic Planning, Policy, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Acrobat, Lotus Notes, Internet Explorer
Education
Florida International University 2006 — 2010
BS, Mass Communication/Media Studies
Universal American January 2011 - Present
Universal American June 2009 - January 2011
GE Asset Management May 2007 - June 2009
GE Asset Management September 2005 - May 2007
GE Asset Management January 2004 - September 2005
GE Asset Management May 2002 - January 2004
Odyssey Re March 2000 - June 2002
MemberWorks November 1998 - March 2000
Skills
Fixed Income, Hedge Funds, Financial Analysis, Financial Modeling, Investments, Financial Reporting, Insurance, Strategic Financial..., Risk Management, Sarbanes-Oxley Act, Corporate Finance, Auditing, Accounting, GAAP, Internal Controls, Analysis, Asset Management, Cash Management, Credit, Due Diligence, Credit Analysis, Finance, Financial Risk, Financial Services, Managerial Finance, Forecasting, Mergers, Private Equity, Portfolio Management, SEC filings, Valuation, Variance Analysis
Education
Iona College 2000 — 2003
MBA, Information Decision Technology Management
Iona College 1994 — 1998
Bachelor, Accounting
Caesars Entertainment Corporation October 2012 - September 2015
Cuyahoga Community College August 2010 - May 2013
MPERT MONTHLY MEETINGS 2011 - 2012
Universal American March 2008 - May 2010
Aflac January 2005 - March 2008
Avon April 2004 - March 2008
Carpenter Certech June 2006 - April 2007
Council for Economic Opportunities in Greater Cleveland April 1995 - December 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Cashiering, Desktop Publishing, Leadership Development, Curriculum Design, Curriculum Development, Multi Tasking, American Sign Language, Switchboard, Employee Benefits, Secretarial Skills, Training, Computer Application..., Voluntary Employee..., Cafeteria Plans, Customized Workshops, Event Planning, Wedding Coordinating, Receptions, Company Picnics, Instructor-led Training, Training Programme..., Training Facilitation, Outlook, OneNote, Office 2010, PowerPoint, Visio, Microsoft Publisher, Typing, Telephone Reception, Executive Level..., Executive Travel, Event Management, Corporate Events, Wedding Planning, Open Enrollment, Management, Customer Service, Human Resources, Resume Writing, Employee Relations, Benefits Administration, Leadership, Administrative..., Payroll, Software Documentation, Public Speaking
Education
Cuyahoga Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Human Resources Management/Personnel Administration, General, 3.69
Hondros College 2003 — 2003
CERTIFICATION, Life, Health, Accident, Variable Annuity
Shaker Heights High School 1981 — 1984
Diploma, Colllege preparatory
Redeem Solutions, Inc January 2011 - Present
Universal American November 2006 - January 2011
MultiPlan Formely VIANT/Concentra Preferred Systems May 2005 - November 2006
OMNICARE FORMELY AMERICAN PHARMACEUTICAL SERVICES March 2003 - May 2005
Skills
New Business Development, Market Analysis, Network Devices, Presentations, Contract Negotiation, Closing Deals, Staff Development, Recruitments, Sales & Marketing..., Relationship & Team..., Medicare, Medicaid Managed Care, Provider & Payor..., Quality & Continuous..., Territory Management, Territory Development, Client Relations..., Project Management, Accounts Management, Operations Management, Mentoring, Coaching,..., Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Office, MS Project, PowerPoint, Access, COB, FACETS, Citrix, Crystal Reports, Strategic Planning, Managed Care, Healthcare Management, Healthcare improvement, Healthcare Consulting, Network Development, Accountable Care, Health Information..., Enterprise Content..., Healthcare Information..., Provider Network..., PPO, Provider Relations, Account Management, Credentialing, CRM, HIPAA, HMO
Education
Cuyahoga Community College 2012 — 2012
HIT, Practice Workflow and Redesign
University of Phoenix 2005 — 2008
BA, Healthcare Administration
Universal American Agent Services Corp July 2010 - Present
Mary Kay Inc. April 2009 - Present
Universal American April 2005 - Present
Young & Rubicam Advertising June 1993 - June 1996
Education
UCLA Anderson School of Management 1974 — 1976
MBA, marketing
Harvard University 1966 — 1970
BA cum laude, government
La Fitness November 2013 - Present
The Devanand Center October 2013 - Present
UT Health October 2013 - Present
Universal American November 2012 - July 2013
Akzo Nobel-Specialty Chemicals March 2011 - June 2012
Liftmoore Truck Crane Inc. August 2005 - April 2010
Eagle Global Logistic, Lawrence, NY July 2002 - September 2004
The Bigger Picture March 2001 - February 2002
Silvio Daddi Studios March 1994 - January 2001
Skills
Having the ability to..., Software Documentation, Manufacturing, Inspection, Testing, Access, Customer Service, Machining
Education
Houston Community College 2010 — 2012
Mathematics, A
Fashion Institute of Technology 1999 — 2002
Interior Design, French
School of Visual Arts 1992 — 1995
BFA, Photography
Long Island University, C.W. Post Campus 1990 — 1992
Photography, Drawing, Sculpture, French
'Self-Employed' 'Seeking New Opportunity' November 2011 - Present
ProNet Career Resources 2009 - 2012
Universal American 2010 - 2011
Girl Scouts Of Citrus Council 2005 - 2009
Boyle Engineering 2004 - 2005
TMSRx 2002 - 2004
Walt Disney World 1991 - 2002
Skills
Access, Forecasting, Budgets, Financial Analysis, Analysis, Management, Customer Service, Financial Reporting, Process Improvement, Finance, Accounting, Training, Team Building, Leadership, Program Management, Microsoft Excel, Accounts Receivable, Microsoft Office, General Ledger, Team Leadership, Account Reconciliation, Invoicing, Time Management, Account Management, Strategic Planning, PowerPoint, Microsoft Word, SharePoint, Outlook, Inventory Management, Public Speaking, Cash Flow, Research, Insurance, Teamwork, Quality Assurance, Variance Analysis, Business Planning, Business Process, Auditing, Spreadsheets, Accounts Payable, Negotiation, Software Documentation, Human Resources, System Administration, Administration
Education
Florida Metropolitan University
Associates, Business
Universal American March 2010 - Present
PI Camblin CPA, PLLC 2008 - 2010
Nortel Networks January 2005 - March 2008
Nortel Networks May 2004 - January 2005
Nortel Networks May 2003 - May 2004
Nortel March 2001 - May 2003
Nortel Networks May 1997 - March 2001
Nortel January 1995 - May 1997
Nortel Networks January 1992 - January 1995
Nortel Networks January 1990 - January 1992
Skills
Computer Security, Software Project..., Application Management, Financial Accounting, Financial Systems..., COSO, SAS70, ERP, Financial Control, Systems Management, Business Intelligence, Financial Audits, Sarbanes-Oxley Act, IT Management, Auditing, Enterprise Risk..., PMP, Internal Controls, Internal Audit, Vendor Management, Sarbanes-Oxley, SAP, Application Lifecycle..., Revenue Recognition, Analysis, IT Audit
Education
Florida State University - College of Business 1979 — 1982
MBA, Business Management
Florida State University - College of Business 1977 — 1979
BS, Finance
Choctawhatchee 1971 — 1974
Diploma
Seoul American DoDSS 1968 — 1970
Maison De Jorice, LLC. August 2011 - Present
Morrison Healthcare September 2014 - July 2015
MommyCoach August 2013 - June 2015
U.S. Department of Veterans Affairs April 2013 - July 2014
St. Dominic Hospital December 2012 - March 2013
Teachers College, Columbia University September 2011 - August 2012
Universal American June 2010 - September 2010
Skills
Sports Nutrition, Medical Nutrition..., Health Education, Nutritional Analysis, Webinars, Women's Health, Research, Diabetes Management, Grant Writing, Leadership, Public Speaking, Direct Patient Care, Creative Writing, Organic Farming, Marketing Strategy, Primary Health Care, Marketing Management, Project Management, Fundraising, Alzheimer's Disease, Awareness Raising, Community Health, Breast Cancer Research, Cardiovascular Disease, Sports Medicine, Skin Care, Preventive Medicine, Fundraising Campaign..., Biodiversity, Organic Gardening, Alzheimer's Care, Renal Nutrition, Public Health, National Speaker, Healthcare Marketing, Healthcare, Gestational Diabetes, Maternal-Child Health, Diabetes
Education
Columbia University in the City of New York
Master of Science (M.S.), Nutrition and Exercise Physiology
Teachers College of Columbia University
Master of Education (M.Ed.), Community Nutrition
Fisk University
Bachelor's Degree, Chemistry
Assurant Specialty Property April 2014 - Present
Assurant May 2013 - April 2014
Assurant Specialty Property April 2011 - May 2013
Universal American January 2007 - October 2011
First Health July 2002 - January 2006
BCBSTX October 2000 - July 2002
Skills
Certified Lift Operator, Customer Service
Education
Jack Welch Management Institute 2014 — 2018
Bachelor’s Degree, Project Management
Kaplan University
Medical Assitant
Ernst & Young February 2012 - Present
Robert Half April 2013 - May 2013
Ratliff & Taylor 2011 - 2011
Willling to relocate December 2010 - 2011
Universal American March 2009 - December 2010
Universal American January 2007 - January 2009
CSC 2006 - 2007
KeyBank 2000 - 2005
MORRISON HOME HEALTH CARE January 1999 - January 2001
DARNALL ARMY HOSPITAL 1998 - 1999
Skills
Medicare Part D, Medicare, HIPAA, Call Center, Training, Customer Service, Insurance, Health Insurance, Employee Benefits, Management, Quality Assurance, Healthcare, Medicaid, •MS Word, Excel,..., Customer Service..., Software Documentation, Outlook, Process Improvement, Microsoft Office, Access, Data Entry, Coaching, Microsoft Word, Invoicing, Supervisory Skills, Sales, Recruiting, Data Analysis, Performance Management, Microsoft Excel, Customer Satisfaction, Change Management, Teamwork, Leadership, Call Centers, Operations Management, Team Building, Vendor Management, Team Leadership, System Administration, Visio, Employee Relations, Analysis, Business Analysis, Policy, Budgets, Inventory Management, Customer Retention, Time Management, Human Resources
Education
Cuyahoga Community College 2000 — 2001
Certification, Humanities
Cuyahoga Community College 2000 — 2001
Certification of STNA, Health Care
Cuyahoga Community College 2000 — 2001
Certificate, Human Resources
STNA, Cuyahoga Community College 1999 — 2000
Diploma, General Studies
The University of Akron 1980 — 1982
N/A, Special Education
Universal American June 2010 - March 2012
Education
University of Houston-Clear Lake 2012 — 2015
Houston Community College 2006 — 2012
Associate of Arts (AA)
Collabortive Health Systems/Universal American March 2013 - Present
Universal American December 2012 - March 2013
Universal American August 2008 - December 2012
Coastal Waters Consulting, LLC May 2009 - May 2011
Diversified Marine September 2005 - August 2008
Service Corp. InternationalBayview Fisher-Pou/Eastern Gate Memorial Gardens July 2001 - September 2005
United States Air ForceShaw AFB September 1988 - September 1992
Skills
Quality Assurance, Customer Service, Health Insurance, Accounts Payable, Medicare, Software Documentation, Accounts Receivable, Policy, Microsoft Office, Invoicing, Visio, Data Entry, PowerPoint, SharePoint, Microsoft Word, System Administration, Microsoft Excel, Outlook, Process Improvement, Accounting, Insurance, Team Building, Strategic Planning, Training, Healthcare, HIPAA, Analysis, Leadership, Project Management, Data Analysis
Education
Everest University-Tampa 2009 — 2011
Business Administration, Management and Operations
Kee Business College 1985 — 1986
Diploma, Business Computer Administration
Pensacola High School 1981 — 1985
Diploma, General Education
AppRiver October 2009 - Present
Popie's Brand's LLC November 2009 - Present
Innova Electronics August 2005 - October 2009
Universal American January 2001 - July 2005
Tailgunner Productions January 1999 - June 2001
Tech Advanced Computers 1997 - 1999
Skills
Windows Server, Troubleshooting, Active Directory, Microsoft Exchange, Windows, Network Administration, Security, Network Security, Cloud Computing, DNS, Disaster Recovery, Virtualization, Microsoft Technologies, SaaS, VoIP, Managed Services, Cisco Technologies, Management, Servers, Networking, VMware, Computer Security, Windows 7, Technical Support, Blackberry Enterprise..., Routers, TCP/IP, Cisco IOS, IIS, SharePoint, XP, Information Security, System Administration, Firewalls, Data Center, System Deployment, WAN, CISSP, Antivirus, Wireless Networking, Microsoft SQL Server, Software Documentation, Internet Security, VPN, Windows XP, Leadership, Microsoft Office, Customer Service, Solution Selling
Education
Embry Riddle Aeronautical University-Worldwide 1998 — 2001
Aeronautical Science
Gulf Breeze High School 1992 — 1996
Florida Blue February 2014 - Present
Amerihealth Caritas 2011 - 2014
Universal American 2009 - 2011
Booz Allen Hamilton 2008 - 2009
Bank of America 2005 - 2008
Skills
Strategic Sourcing, Supply Chain, Procurement, Inventory Management, Logistics, Supplier Management, Financial Modeling, Management Consulting, Supply Management, Supply Chain Management, Strategy, PeopleSoft, Ariba, Supplier Diversity, Supplier Risk Management, Procure-to-Pay, Leadership, Project Management, Operations Management, Team Leadership, Management, Program Management, Cross-functional Team..., Contract Management, Process Improvement, Strategic Planning, Forecasting, Vendor Management, Negotiation, Six Sigma, Sourcing, Change Management, Global Sourcing, Outsourcing, Contract Negotiation, ERP, Process Engineering, Supply Chain..., Spend Analysis, SAP, Operational Excellence, Project Planning, Purchasing, Continuous Improvement, Demand Planning, RFP, Supplier Evaluation, Supplier Development
Education
Haslam College of Business at the University of Tennessee 2002 — 2003
MBA, Logistics & Transportation
Georgia Institute of Technology 1992 — 1997
BIE, Industrial Engineering
Maryland University of Integrative Health January 2015 - Present
Institute of Integrative Nutrition (IIN) December 2014 - Present
Universal American March 2004 - March 2015
Think Development November 2002 - February 2004
Bond Technologies July 1999 - September 2002
Skills
SDLC, Business Analysis, Health Insurance, HIPAA, Databases, Web Development, Vendor Management, Analysis, Software Documentation, SQL, Visio, Business Process..., Managed Care, Insurance, Business Intelligence, Project Management, Process Improvement, Healthcare, Medicare, Requirements Gathering, Team Building, Software Project..., Requirements Analysis, Strategic Planning, Program Management, Data Analysis
Education
Cornell University 1993 — 1997
B.S., Economics / Management
New Rochelle High School
Universal American April 2008 - Present
Touchstone Health 2003 - 2008
General Cable 2001 - 2003
Priceline.com 1999 - 2001
Oxford Health Plans 1994 - 1999
Skills
Process Improvement, Healthcare, Coaching, Contract Negotiation, Corporate Strategy..., Operations Management, Leadership, Project Management, Program Management, Call Centers, HIPAA, Managed Care, Disease Management, Start-ups, Medicare, Medicaid, Business Process..., Business Process, Health Insurance, Healthcare Information..., Strategy, Management, Insurance, Quality Improvement, Integration, Strategic Planning, Healthcare Management, Healthcare Industry, Team Building, Vendor Management
Education
Cornell University 2012 — 2012
Certificate in Project Leadership, Project Management
Manhattanville College 1998 — 2003
Masters, Leadership and Strategic Management
Pace University 1990 — 1993
B.A., Human Resource Management
Westchester Community College 1988 — 1990
A.S., Business Management
Universal American May 2012 - Present
Education
Cornell University
Bachelor of Social Work
Devon Energy February 2015 - June 2015
AEI Engineering, LLC. May 2014 - January 2015
CompuCom July 2013 - May 2014
AGR Subsea October 2010 - March 2013
Universal American August 2006 - August 2009
Centene Corporation October 2008 - November 2008
Humble Hyundai August 2007 - December 2007
North Houston Infiniti September 2005 - August 2006
Skills
Active Directory, Help Desk Support, Computer Hardware, Networking, Operating Systems, Cisco Technologies, Network Administration, XP, Windows 7, Troubleshooting, System Administration, Microsoft SQL Server, Server 2008 R2, Server 2003 R2, VirtualBox, Virtualization, MIP, Red Hat Linux, Linux Desktop, Linux, Cisco Routers, Lync, Microsoft Exchange, LDAP, RODC, Forest Trusts, Tivoli Back up Client-..., Citrix, Technical Support, VPN, 2008 R2, Windows XP, Hardware, DNS, Visio, Software Documentation, Windows Server, Software Installation, System Deployment, Servers, SharePoint, Management, Databases, Laptops, Printers, Microsoft Office, HP, VMware, BMC Remedy, Project Management
Education
Tech Skills 2010 — 2012
Network+ Certified, Server 2008 R2, IT
Houston Community College 2009 — 2011
Associates Art, Art Appreciation
Houston Community College 2007 — 2009
Business Associate; BSBA, General Studies
Llano High School 1994 — 1997
Diploma, General Studies
WorkOne Center January 2009 - March 2012
Universal American October 2008 - July 2009
Ocwen Financial Corporation October 2007 - October 2008
AIG July 2004 - October 2007
Liberty Mutual Insurance January 1994 - January 2004
Skills
Leadership, Strategic Planning, Recruiting, Process Improvement, Government, Sales Management, Performance Management, Client Liaison, Hiring Personnel
Education
Indiana University South Bend
Bachelor's degree, Psychology
Bankers Life October 2010 - Present
Universal American March 2008 - October 2010
Bankers Life March 2005 - March 2008
National Security Agency September 2001 - September 2003
US Air Force September 1995 - September 2001
Skills
Recruiting, Sales, Sales Management, Team Building, Team Leadership, Mentoring, Long-term Care, Fixed Annuities, Indexed Annuities, Universal Life, Whole Life, Term Life Insurance, Critical Illness, Medicare Advantage, Medicare, Medicare Part D, Retirement, Insurance, Long Term Care Insurance, Disability Insurance, Sales Presentations, Life Insurance, Accident, Underwriting, Retirement Planning, Employee Benefits, Management, Health Insurance
Education
Excelsior College 1998 — 2001
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
Defense Language Institute 1995 — 1997
Certification, Modern Standard Arabic
Universal American November 2010 - Present
Walgreen Co. August 2000 - February 2010
Albertsons March 1998 - May 2002
Skills
Policy, Health Insurance, Training, Customer Service, Insurance, Microsoft Excel, Process Improvement, Leadership, Microsoft Office, Software Documentation, Data Entry, Medicare, Strategic Planning, HIPAA, Healthcare
Education
Houston Community College 2014 — 2017
Associate's degree, Business Administration and Management, General
Houston Community College
Associate's degree, Business Administration and Management, General
Georgetown University Office of Residential Living May 2015 - Present
Georgetown University Student Association May 2015 - Present
NAMI December 2014 - Present
Phelps Memorial Hospital June 2012 - Present
Universal American May 2015 - August 2015
Skills
Leadership, Healthcare, Social Services, Marketing, Mental Health, Research, Public Speaking, Peer Mentoring, Community Mental Health, Public Health, Direct Marketing, Medicare, Medicare Advantage, Global Health, Healthcare Management
Education
Georgetown University 2013 — 2017
Bachelor of Science (B.S.), International Public Health/International Health, Junior
The Masters School 2009 — 2013
Std August 2014 - August 2015
U.S. District Court May 2013 - June 2013
Universal American October 2009 - October 2011
Law firm of Stutsman, Mulvaney & DoBoer August 2007 - January 2008
Skills
Leadership, Sales, Public Speaking, Employee Relations, Research, Recruiting, Time Management, Spanish, PowerPoint, Event Planning, Community Outreach, Program Management, Criminal Law, Fundraising, Nonprofits
Education
Loyola University New Orleans - College of Law 2012 — 2015
Juris Doctor
Indiana University Bloomington 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Trover Solutions August 2014 - Present
Blue Cross and Blue Shield of Louisiana January 2014 - July 2014
Universal American September 2013 - December 2013
Insight July 2012 - September 2013
Microsoft January 2011 - June 2012
Recorded Books January 2010 - December 2010
Skills
Microsoft SQL Server, SSRS, Oracle SQL Developer, SQL, SSIS, ETL, Business Intelligence, Data Warehousing, Agile Methodologies, SDLC, T-SQL, SharePoint, XML, .NET, C#, Requirements Analysis, Oracle, Databases, Web Services, ASP.NET, Business Analysis, Visio, Software Development, Integration, Testing
Education
Jawaharlal Nehru University 2003 — 2007
Bachelor's degree, Electronics and Communications Engineering
Conversio Health August 2013 - Present
SGK Consulting Services June 2013 - Present
Shuman Realty April 2007 - Present
Universal American September 2012 - June 2013
Universal American October 2008 - September 2012
Universal American September 2007 - October 2008
Universal American July 2006 - September 2007
Mercer HR Services September 2005 - July 2006
Wyckoff Heights Medical Center 2003 - 2005
Skills
SQL Server 2005/2000, Microsoft Office, Access, Process Improvement, Team Building, Microsoft Excel, HIPAA, Analysis, Healthcare, Databases, SQL, Medicare, Healthcare Information..., T-SQL, Microsoft SQL Server, Healthcare Industry, Healthcare Management, Requirements Gathering, Business Analysis, Revenue Cycle, Medicaid, Project Management, Managed Care, Medical Billing, Provider Relations, Health Insurance, Insurance, Software Documentation, Training, Analytics, Healthcare Consulting, Visio, Employee Benefits, Human Resources, Health Policy, Data Analysis, Troubleshooting, Leadership, Management, Hospitals, Vendor Management, SDLC, Financial Analysis, SharePoint, Quality Assurance, Business Intelligence, EHR, Performance Improvement, Business Process..., MySQL
Education
Hofstra University 2003 — 2005
MHA, Health Administration
St. John's University 1996 — 2001
Bachelor of Science, Computer Science
Insperity Inc. May 2015 - Present
Universal American May 2014 - July 2014
Siemens ITS August 2007 - September 2011
Skills
Requirements Analysis, Requirements Gathering, Microsoft SQL Server, Databases, SQL, Agile Methodologies, Agile Project Management, Business Analysis, Business Development, Business Intelligence, Project Management, Software Design, Scrum, Actuate Reporting, Software Development, Software Project..., Consulting, SEO, Oracle, PL/SQL, Subversion, Data Analysis, Program Management
Education
University of Houston, C.T. Bauer College of Business
Master of Business Administration (MBA), Management Information Systems, 3.95/4.0
Institute of Management Technology, Ghaziabad 2004 — 2007
Master of Computer Applications (M.C.A.), Computer Applications
University of Delhi 2001 — 2004
Bachelor of Science (BSc), Computer Science
Duval County Clerk of Court July 2013 - Present
Steven Douglas Associates September 2012 - January 2013
Universal American August 2011 - January 2012
PrO Unlimited September 2009 - June 2010
Symantec Software November 2006 - November 2008
Symantec (formerly Veritas) April 2003 - November 2006
Symantec Corporation (formerly Veritas) April 2001 - April 2003
Symantec Corporation (formerly Veritas) January 2000 - April 2001
Skills
SharePoint, MS Office Suite, Visio, Technical Support..., Project Management, Reporting & Analysis, Managing Processes, Implementation Of..., Program Management, PMP, Six Sigma, Dashboards, Business Reporting, Business Planning, Metrics, Analytics, Enterprise Software, Product Life Cycle..., Software Development, Process Improvement, Cross-functional Team..., Product Lifecycle..., Microsoft Office, Team Leadership, Quality Assurance, Testing, Product Management, Management, Business Process, PMO, Analysis, Integration, Training, Software Project..., Vendor Management, SDLC, Unix, Requirements Analysis, Leadership, Business Intelligence, Access, Business Analysis, Business Process..., Data Analysis, Project Portfolio..., Team Building, Agile Project Management, Databases, Software Documentation, Agile Methodologies
Education
Seminole Community College 2007 — 2007
Master's Certificate, Project Management
Kansas State University
BS, Electronic Engineering Technology
AmeriGas Propane September 2012 - Present
Alliance Staffing October 2011 - September 2012
American Income Life August 2010 - December 2010
Universal American April 2009 - April 2010
Grimco, Inc. January 2007 - January 2008
The Chase Manhattan Bank November 1999 - April 2003
AREA TEMPS, INC. January 1998 - January 1999
Skills
Training, Customer Service, Sales, Time Management, Call Centers, Direct Sales, Insurance, Accounting, Troubleshooting, Technical Support, Microsoft Office, Outlook, Software Documentation, Windows 7, Team Leadership
Education
Cuyahoga Community College
Associates, Journalism, Social Sciences
Cuyahoga Community College
Associate of Arts (AA), Journalism, Social Sciences
Universal American July 2013 - Present
Southern Maryland Women's Healthcare April 2011 - June 2013
Memorial University Medical Center December 2008 - April 2011
Providence Health & Services September 2000 - August 2004
Skills
OB/GYN, Women's Health, Telephone Triage, Disease Management, Hospitals, Customer Service, Management, Microsoft Word, HIPAA, Telephone Skills
Education
Imperial Valley College 1989 — 1991
AD, Registered Nursing/Registered Nurse
Walla Walla University 1983 — 1988
BS, Office Administration
Houston International Insurance Group December 2014 - Present
Ironshore Insurance October 2013 - June 2014
Houston International Insurance Group December 2011 - October 2013
Axis Capital May 2008 - May 2010
Berkley Specialty Underwriting Managers LLC October 2003 - May 2008
CNA Insurance March 2001 - October 2003
Universal American December 1999 - March 2001
Georgia Casualty now a member of Columbia Insurance Group October 1995 - December 1999
Progressive Insurance December 1986 - October 1995
Skills
Underwriting, Property & Casualty..., Casualty, Insurance, Brokers, Liability, Legal Liability, Risk Management, Workers Compensation, Strategic Planning, Excess, Umbrella Insurance, Commercial Insurance, Training, System Testing
Education
Georgia Institute of Technology 1982 — 1986
Bachelor of Science (BS), Engineering/Industrial Management
Georgia Tech 1982 — 1986
B.S, Business Management
walton 1982 — 1986
Titan Insurance June 2012 - Present
Oriana House, Inc. July 2010 - June 2012
Universal American January 2009 - September 2009
Progressive Insurance August 2007 - November 2008
Baldwin Wallace University August 2006 - December 2006
Skills
Training, Insurance, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Property & Casualty..., Team Building, Liability
Education
Hiram College 2002 — 2006
Bachelor of Arts (B.A.), Political Science
Munich American Reassurance Company November 2011 - Present
Munich Re May 2003 - November 2011
Ernst & Young January 2002 - May 2003
Universal American August 1997 - January 2002
GE Financial Assurance June 1996 - August 1997
ING June 1993 - June 1996
Education
Georgia Institute of Technology
Georgia State University
Accretive Health March 2013 - Present
Universal American April 2010 - April 2013
KeyCorp January 2008 - June 2010
National City Corp June 2006 - January 2008
The George Group February 2006 - June 2006
ADP Benefit Services August 2005 - February 2006
The Home Depot September 1991 - August 2005
Skills
Leadership, Lean Six Sigma, Kaizen, Six Sigma, Continuous Improvement, Change Management, IT Strategy, Lean Manufacturing, Master Black Belt, Kaizen Leadership, Revenue Cycle Management, Minitab, BPM, Net Promoter Score, Executive Coaching, Process Excellence, Quality Control, Customer Engagement, BPO, Manage Client..., Quality Patient Care, Lean Management, Financial Risk, Customer Experience, New Business Development, Team Leadership, PMO, Management Consulting, Healthcare, Root Cause Analysis, Value Stream Mapping, Balanced Scorecard, Project Management, Management, Process Improvement, Strategy, Business Process, Business Transformation, DMAIC, Strategic Planning, Training, Analysis, Business Strategy, Process Engineering, Quality Assurance, Program Management, Operations Management, Cross-functional Team..., Business Process..., Operational Excellence
Education
Florida State University 1989 — 1991
Bachelor of Applied Science (B.A.Sc.), Criminology
American Express October 2013 - June 2014
Universal American August 2013 - October 2013
Faithful+Gould July 2012 - August 2013
Lender Processing Services, Inc. (LPS) January 2012 - June 2012
American Express September 2004 - December 2010
Miracle Software Systems 2001 - 2003
APTransco 1999 - 2001
Maestros March 1998 - April 1999
Skills
Quality Center, TFS, Testing, Quality Assurance, DB2, SQL, XML, Automation, Weblogic, Visual Studio, SOAP, WSDL, Microsoft SQL Server, AIX, User Acceptance Testing, Test Automation, Test Cases, QTP, Software Quality...
Education
Kakatiya University 1993 — 1997
Bachelor of Technology (B.Tech.), Mechanical Engineering
Universal American 2009 - Present
University of Phoenix May 2011 - Present
MD Anderson Cancer Center May 2008 - November 2008
Brazosport Regional Health System May 2006 - January 2008
The Valley Hospital 1999 - 2005
HCA 1995 - 1998
Skills
Medicare Advantage, Accountable Care, GPRO, HIPAA, Healthcare Information..., Solutions Design, Databases, Database Design, Project Management, Meditech, Hospitals, Report Writing, Analysis, Healthcare Consulting, Informatics, Software Documentation
Education
University of Missouri-Columbia 2005 — 2007
MS, Health Informatics
Montclair State University 2000 — 2005
BS, Business Administration - MIS
Del Mar College 1989 — 1992
AAS, Medical Laboratory Technology
FARO Technologies October 2014 - Present
Kony, Inc. March 2014 - October 2014
Rotech Healthcare March 2009 - March 2014
Universal American October 2006 - March 2009
Universal American 2006 - 2007
PricewaterhouseCoopers LLP January 1997 - October 2006
Skills
Insurance, Tax, Auditing, Mergers, FIN 48, CPA, SOX 404, Sarbanes-Oxley Act, Income Tax, Financial Reporting, Tax Accounting, Internal Controls, Tax Research, Finance, Mergers & Acquisitions, Accounting, Budgets, Tax Preparation, State Tax, SEC filings, GAAP, Corporate Tax, International Tax, US GAAP, Financial Planners, FAS 5, Tax Law, Sales Tax, Transfer Pricing, Financial Accounting, Tax Returns, Internal Audit, Property Tax, FAS109, Tax Advisory, Payroll Taxes, General Ledger, SEC Filings, Financial Planning
Education
University of Central Florida - College of Business Administration 1995 — 1997
MST, Taxation
Florida Southern College 1991 — 1994
BS, Accounting
Winter Haven High School
Universal American August 2013 - Present
National Association of ACOs October 2013 - Present
McKinsey Solutions September 2011 - August 2013
McKinsey & Company September 2011 - September 2012
The AmeriHealth Mercy Family of Companies August 2010 - August 2011
Bravo Health September 2006 - July 2010
Bravo Health August 2006 - July 2010
WellCare 2003 - 2005
WellCare Health Plans, Inc. 2003 - 2004
Citigroup 2001 - 2003
Skills
Mergers, Cross-functional Team..., Healthcare, Strategic Planning, Business Strategy, Financial Modeling, Business Development, Managed Care, Business Process..., Executive Management, Contract Negotiation, Process Improvement, Team Building, Mergers & Acquisitions, Leadership, Vendor Management, Strategy, New Business Development, Financial Analysis, Medicare, Management Consulting, Management, Insurance, Program Management, Start-ups, Product Management, Analytics, Change Management, Business Analysis, Strategic Partnerships, Business Intelligence, P&L Management, Corporate Development, Disease Management, Population Health
Education
Stanford University Graduate School of Business 1999 — 2001
MBA
Colorado College 1993 — 1996
BA, Economics, Mathematics
Highlands Ranch High School 1989 — 1992
Universal American April 2013 - Present
Universal American September 2012 - April 2013
Universal American October 2010 - September 2012
Universal American May 2008 - October 2010
Protiviti, Business Risk Consulting January 2005 - May 2008
Skills
Insurance, Process Improvement, Business Process..., Business Analysis, Medicare
Education
Florida State University 2001 — 2004
BS, Business-Finance, Graduated Summa Cum Laude
Statoil April 2012 - Present
Waste Management, Inc. April 2011 - April 2012
Gexa Energy November 2010 - April 2011
Universal American September 2007 - November 2010
ExxonMobil Global Services 2005 - 2007
ExxonMobil 2004 - 2005
ExxonMobil 2002 - 2004
John Deere May 2001 - August 2001
Marathon Oil Company May 2000 - August 2000
Skills
Project Management, Access, Analysis, Business Analysis, Business Process, IT Strategy, Integration, PMO, Process Improvement, Program Management, Risk Management, Security, Vendor Management
Education
Indiana University Bloomington 1997 — 2002
B.S., Computer Information Systems and International Studies
PROSCI
Universal American March 2010 - Present
The TriZetto Group January 2009 - March 2010
The TriZetto Group, Inc. 2001 - December 2008
Accenture 2000 - 2001
PacifiCare Health Systems 1996 - 2000
Skills
Agile Methodologies, Business Analysis, Business Intelligence, Business Process, Business Process..., Call Centers, Cross-functional Team..., Data Center, Data Warehousing, HIPAA, Healthcare, Healthcare Information..., IT Strategy, Integration, Leadership, MS Project, Medicare, Microsoft SQL Server, Outsourcing, PMO, PMP, Process Improvement, Program Management, Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, Software Project..., Vendor Management, Visio
Education
Front Range Community College
Universal American January 2015 - Present
Visiting Nurse Service of New York January 2014 - December 2014
Healthfirst January 2010 - March 2013
Healthfirst September 2005 - December 2009
Kaiser Foundation Health Plan March 2003 - June 2005
Hudson Williams November 1997 - December 2002
Skills
Medicare, Healthcare Industry, Medicaid, Healthcare Information..., Managed Care, Healthcare, Data Analysis, Health Insurance, Hospitals, Insurance, SAS programming, Healthcare Consulting, Analysis, Medicaid Managed Care, SAS
Education
Emerson College 1991 — 1994
MFA, Creative Writing
University of Southern California 1987 — 1991
BA, English & History
Sutherland Global Services September 2013 - October 2014
Turntine Insurance Agency November 2012 - November 2013
Universal American January 2010 - February 2011
Dominion Enterprises February 2004 - January 2009
Dominion Enterprises 2004 - 2009
Skills
Marketing, Sales, Advertising, Leadership, CRM, Fundraising, New Business Development, Strategic Planning, Project Management, Customer Service, Online Advertising, B2B, Community Outreach, Training, Salesforce.com, Non-profits, Business Development, Public Speaking, Email Marketing, Direct Marketing, Digital Media, Market Research
Education
ECPI University 1999 — 2001
AAS, Computer Electronics/Telecommunications
Hampton University 1988 — 1992
Bachelor's of Science, Business Administration, Management and Operations
Renew Advantage August 2011 - Present
CVS Caremark Corporation April 2011 - August 2011
Universal American January 2011 - April 2011
Universal American/MemberHealth, LLC January 2009 - January 2010
MemberHealth, LLC (Acquired by Universal American, 2007) July 2005 - January 2009
MemberHealth March 2004 - July 2005
Skills
Process Improvement, Healthcare, Analysis, Strategic Planning, Data Analysis, Leadership, Business Analysis, Cross-functional Team..., Vendor Management, Managed Care, Access, Account Management, Claim
Education
Cuyahoga Community College
Associate of Applied Business degree in Administrative Office Systems, Information Technology
Kent State University
Business Management with a minor in Healthcare Systems Managemen
Tata Consulting Svc September 2014 - Present
Royale Class Inc. March 2014 - June 2014
Self Employed June 2013 - December 2013
Self Employed January 2012 - June 2013
Universal American July 2009 - December 2011
Linx technology July 2009 - December 2011
CTG Healthcare Solutions February 2008 - June 2009
Amerigroup Corporation 2006 - 2007
Keystone Mercy 1988 - 2006
Keystone Mercy Health Plan 2000 - 2005
Skills
Healthcare Information..., HIPAA, Medicaid, Managed Care, Medicare, Healthcare, SDLC, Business Analysis, Process Improvement, Healthcare Industry, Requirements Analysis, Vendor Management, Leadership, PMO, Software Documentation, Provider Relations, Visio, Revenue Cycle, Business Process, Informatics, Insurance, Health Insurance, Team Building, Quality Assurance, Healthcare Consulting, Program Management, Business Process..., Business Intelligence, Business Requirements, Data Warehousing, Access, PMP, Healthcare Management, IT Strategy, ICD-10, Software Implementation, Health Policy, HMO, Integration, Requirements Gathering, Analysis, Data Analysis, Disease Management, EHR
Education
Drexel University
Computer and Information Sciences, General
Humana November 2014 - Present
Vivature, Inc. December 2012 - September 2014
Universal American May 2010 - December 2012
UnitedHealth Group April 2006 - May 2008
Skills
Healthcare, Provider Relations, Network Development, Program Management, Health Policy, PPO, Managed Care, Project Management, Team Building, Medicare, Medicaid, Healthcare Management, Healthcare Information..., Hospitals, Management, HIPAA, Training, Health Insurance, Healthcare Consulting, Vendor Management, Revenue Cycle, Healthcare Industry, Medical Coding, Medical Billing, Leadership, Physician Relations, Disease Management, Patient Education, Practice Management, Informatics, Utilization Management, Physicians, EMR, Executive Management, Quality Improvement, EHR
Education
University of Houston-Clear Lake 1992 — 1994
Masters, Industrial/Organization Psychology
Indiana University Bloomington 1981 — 1983
Universal American August 2011 - Present
TechToysMag.com January 2010 - April 2012
APS Healthcare May 2011 - August 2011
We Energies June 2005 - May 2011
We Energies 2005 - 2006
Grand Valley State University 2003 - 2005
Skills
.NET, SQL Server, Oracle, Databases, Microsoft SQL Server, Testing, JavaScript, Troubleshooting, PL/SQL, Management, Integration, Access, SQL, Requirements Analysis, SharePoint, Perl, SOA, ASP.NET, Visual Basic, C#, T-SQL, XML
Education
Grand Valley State University 2003 — 2005
College Student Affairs and Leadership
University of Wisconsin-Whitewater 1998 — 2003
Bachelor of Science, Management Computer System
Universal American Social WorkerAPS HealthcareOctober 2007 - October 2010
Skills
Case Management, Nursing, Mental Health, Social Services, Crisis Intervention, Group Therapy, Medicare, Case Managment, Child Welfare, Event Planning, Customer Service, Managed Care
Education
Georgia State University
Sedgwick January 2014 - May 2015
University Hospitals September 2013 - December 2013
Progressive Insurance February 2013 - August 2013
Arhaus October 2012 - January 2013
R.I.T.A. Ohio September 2012 - October 2012
IntelliCorp Records, Inc. May 2012 - August 2012
Paragon Consulting, Inc March 2011 - May 2012
Universal American September 2010 - March 2011
Universal American April 2010 - August 2010
Diebold October 2008 - January 2010
Skills
.Net Application..., TFS, ADO.NET, LINQ, VB.NET, ASP.NET, T-SQL, IIS, Web Services, C#, .NET, Microsoft SQL Server, XML, ASP.NET MVC, AJAX, SQL, Databases, Visual Studio, WCF, SDLC, Software Development, JavaScript, Web Applications, Visio
Education
Kent State University
B.S., Computer Sc.
Punjab University, Chandigarh, India
B.A., English, Philosophy, Political Science
farmers insurance January 2007 - Present
universal american April 1992 - February 2006
Education
Franklin College 1993 — 1997
b. arts, sociology
Universal American January 2010 - February 2013
Amerigroup Corporation April 2007 - August 2008
Gateway Health Plan 2005 - 2007
Kaiser Permanente Ohio 2000 - 2005
Skills
Utilization Review, HEDIS, Medicare, Disease Management, Healthcare, Quality Improvement, Accreditation and..., Managed Care, Medicaid, Healthcare Industry, NCQA, Health Policy, Credentialing, Medicaid Managed Care, Accreditation, Leadership, Provider Relations, JCAHO, HIPAA, Performance Improvement, Healthcare Consulting, Utilization Management, Physicians, Healthcare Management, Revenue Cycle, Population Management, HMO, Healthcare Information..., Health Insurance, EHR, Medical Compliance, EMR, Practice Management, Hospitals, Informatics, Medicare Part D, Medical Coding, Medical Billing, PPO, Revenue Cycle Management, Physician Relations, Pharmacy Benefit..., Meditech, Network Development, Health Information..., Epic Systems, Clinical Research
Education
Gannon University
MS HSA, Health Service Administration
Villa Maria College of Gannon University
BSN, Professional Nursing
Universal American October 2013 - Present
United Healthcare Medicare Solutions October 2013 - Present
US Security Associates October 2012 - Present
Securitas October 2009 - October 2012
Excalibur Sires April 2006 - June 2011
Contemporary Personnel Staffing April 2007 - November 2008
NYS Thruway Authority December 2006 - April 2007
Leading Edge Logistics March 2006 - August 2006
Maintenance Engineering/Lighting December 2004 - July 2005
Semex August 1997 - November 2004
Skills
Forecasting, Process Scheduler, Selling, Security, Emergency Management, Crisis Management, Cold Calling, Security Clearance, Risk Assessment, Military, Security Training, Corporate Security, Security Operations, Cpr Certified, Physical Security
Education
University of Florida 1968 — 1970
Masters of Science in Agriculture, Dairy Science-Quantitative Genetics
Cornell University 1964 — 1968
Diploma, Animal Science/Pre Vet
Albany High School
Albany High School
Molina Healthcare June 2013 - Present
CorVel Corporation October 2010 - June 2013
Universal American January 2009 - September 2010
Injury Management Organization, Inc. January 2009 - January 2009
Injury Management Organization, Inc. January 2007 - September 2008
Injury Management Organization, Inc. September 2005 - January 2007
CIGNA Healthcare March 2001 - September 2005
Skills
Provider Relations, HIPAA, Managed Care, Network Development, Physician Relations, Medicare, Hospitals, Healthcare Management, Health Insurance, Credentialing, Healthcare, Medicaid, Process Improvement, Utilization Review, Medical Billing, PPO, Employee Benefits, Workers Compensation, Case Managment, Insurance, Case Management
Education
2003 - 2003 North Lake College
Collin County Community College
Business
Rollins College
Universal American October 2005 - April 2009
Education
Florida Metropolitan University 2001 — 2003
Bachelors of Science, Accounting
Kindred Healthcare November 2014 - Present
TCB Medical Marketing and Consulting August 2014 - October 2014
Universal American January 2014 - June 2014
Desert Valley Medical Group June 2012 - November 2012
Prime Healthcare Services 2011 - June 2012
Skills
Medicine, Medical Education, Clinical Research, Healthcare, Surgery, Internal Medicine, Hospitals, Time Management, Emergency Medicine, Family Medicine, Healthcare Management, EHR, Orthopedic, Health Information..., HIPAA, Patient Safety, Medical Terminology, Public Health, Physicians, Pediatrics, Meditech, Informatics, Emergency Room, Quality Improvement, NextGen, Microsoft Office, Microsoft Excel, Microsoft Word, MS Visio, Healthcare Consulting, EMR, Physician Relations, Visio, Revenue Cycle, Practice Management, Medical Records, Healthcare Information..., Ambulatory Care, JCAHO, Epic Systems, Medical Coding, Inpatient, ICD-9, Documentations, Medical Billing, Revenue Cycle Management
Education
Debreceni Egyetem 1996 — 2006
M.D, General Medicine
University of St. Thomas (TX) 1995 — 1996
Biology, Chemisty, Spanish
Strake Jesuit College Preparatory 1991 — 1995
Anthem March 2014 - Present
Universal American 2009 - 2013
Edmond Specialty Hospital 2007 - 2009
Oklahoma Foundation for Medical Quality 2001 - 2006
Chickasaw Nation Health System 1994 - 2001
Skills
Utilization Management, Hospitals, Utilization Review, Disease Management, Healthcare Management, Medicare, Managed Care, Healthcare, Medicaid, Healthcare Information..., Nursing, Case Managment, HIPAA, Quality Improvement, Provider Relations, Healthcare Industry, HMO, Healthcare Consulting, Case Management, Acute Care, JCAHO, Medicine, HEDIS
Education
East Central University 1983 — 1987
BS, Nursing
East Central University
CVS Caremark Corporation July 2010 - Present
Universal American October 2007 - June 2010
Little Tikes Co 1977 - 2007
The Little Tikes Company, Division of Newell Rubbermaid, Inc 1977 - 2007
Education
Cuyahoga Community College 2001 — 2010
Assoc. in Bs.
Bedford Hight School 1969 — 1973
The Medicare 101 Seminar Company January 2012 - Present
Toni Green Financials August 2009 - Present
United Healthcare 2009 - 2013
Universal American 2011 - 2012
Inline Referral 2005 - 2008
Thousand Trails, LP 1999 - 2001
Skills
Employee Benefits, Benefits Administration, Insurance, Employee Relations, Health Insurance, Coaching, Policy, Customer Service, Account Management, Workers Compensation, Sales Management, Negotiation, Management, Small Business, Recruiting, Disability Insurance, Cold Calling, Healthcare, Microsoft Word, Microsoft Excel, Sales, Marketing, Term Life Insurance, Long-term Care, Human Resources, Leadership, Accident, Whole Life, Health Care Reform, Life Insurance, Brokers, Health Savings Accounts, Commercial Insurance, Training, Retirement Planning, Retirement, Licensed Life & Health..., Long Term Care Insurance, Medicare, Customer Retention, General Insurance, Universal Life, Group Insurance, Critical Illness
Education
Dallas County Community College
Universal American Director of Legal ServicesUniSite Inc.October 1997 - June 2002
Education
Drake University 1978 — 1981
Law, Law
Trinity College-Hartford 1974 — 1978
BA, Religion
Young Guns Armory September 2014 - Present
CVS Caremark Corporation March 2013 - Present
CVS Caremark Corporation May 2011 - March 2013
Universal American April 2007 - May 2011
Newell Rubbermaid April 1998 - April 2007
Skills
Software Documentation, Visio, SharePoint, Process Improvement, Microsoft SQL Server, SQL, Requirements Gathering, Business Analysis, Data Analysis, Requirements Analysis, Access, SSIS, Database Design, IBM iSeries, Vendor Management, .NET, Project Management, Integration, System Administration, Testing, Analysis, Change Management, Database Administration, Software Project..., Quality Assurance, Databases, SSRS, T-SQL, Cross-functional Team..., Business Requirements, Business Intelligence, Enterprise Architecture, IT Management, Systems Analysis, User Acceptance Testing, PMP, VBScript, Crystal Reports, IT Strategy, Software Development, Business Process, Information Technology, XML, Agile Methodologies, Disaster Recovery
Education
Kent State University 1994 — 1998
Bachelors, Information Systems
B. Ottens LLC December 2010 - Present
Convey Health Solutions March 2013 - December 2014
Innovar Solutions April 2012 - March 2013
Universal American October 1994 - December 2010
Skills
Business Process..., Operations Management, Process Improvement, Vendor Management, Performance Improvement, Call Center, Outsourcing, BPO, Executive Management, Training, Cross-functional Team..., Call Centers, Medicare, Strategic Planning, Customer Experience, Performance Management, Change Management, Team Building, Business Analysis, Program Management, Insurance, CRM, Business Development, HIPAA, Start-ups, Management, Management Consulting, Leadership, Integration, Risk Management, Strategy, Customer Satisfaction, Leadership Development, Customer Retention, Project Management, Six Sigma, Forecasting, Health Insurance, Business Strategy, Healthcare, Employee Benefits, Team Leadership, Analysis, Managed Care, Quality Assurance, Workforce Management, Mergers & Acquisitions, Business Intelligence, Medicaid, Data Analysis
Education
Florida International University
Master of Science (MS)
University of California, San Diego
Certification, Emergency Nurse Specialist
University of Miami
Bachelor of Science (BS), Nursing/Registered Nurse
Siemens Energy January 2013 - Present
Universal American May 2007 - January 2013
Lockheed Martin Corporation Simulation, Training & Support (LMSTS) April 2005 - May 2007
Lockheed Martin Corporation Simulation, Training & Support (LMSTS) September 1995 - April 2005
Skills
Extremely analytical..., Organized, innovative,..., Work independently to..., Communicate and work..., Quickly learn new tools..., Forecasting, Microsoft Excel, Management, Account Reconciliation, Auditing, Analysis, Budgets, General Ledger, Sarbanes-Oxley, Financial Reporting, Cost Accounting, Sarbanes-Oxley Act, Finance, GAAP, Financial Analysis, Variance Analysis, Internal Controls
Education
Rollins College - Crummer Graduate School of Business 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.55
Florida Southern College 1981 — 1985
Bachelor of Arts (B.A.), Accounting
Hewlett-Packard August 2011 - Present
Universal American December 2009 - August 2011
WellCare Health Plans, Inc. May 2006 - September 2009
WellCare Health Plans, Inc January 2006 - May 2006
UnitedHealth Group May 2004 - April 2005
Human Services, Inc. October 2001 - May 2004
Maxicare Health Plans January 1998 - September 2001
MCS, Inc (now Americhoice) August 1994 - December 1997
MCS, Inc (now Americhoice) January 1996 - January 1997
MCS, Inc January 1994 - January 1996
Education
Franklin College 1989 — 1993
Bachelors of Science, Sociology
Lincoln Financial Group May 2010 - Present
Universal American February 2009 - April 2010
UnitedHealth Group October 2005 - July 2008
Mutual of Omaha February 2004 - October 2005
Nebraska Methodist Health System July 1997 - February 2004
Union Pacific Railroad 1998 - 2003
Skills
Healthcare, Medicare, Strategic Planning, Insurance, Leadership, Policy, Clinical Research, Health Insurance, Team Building, Training, Managed Care, Hospitals, Case Managment, Healthcare Management, Nursing, Provider Relations, Healthcare Information..., Disability Insurance, HIPAA, EMR, Healthcare Industry, Medicaid, Long-term Care, Employee Benefits
Education
Idaho State University 1986 — 1989
BS, Nursing
New York Life Insurance Company 2007 - Present
Universal American 2000 - 2004
American Express 1994 - 2000
AT&T 1993 - 1994
Skills
Marketing, Fixed Annuities, Strategy, Marketing Strategy, Investments, Financial Services, Insurance, Strategic Partnerships, Retirement, Direct Marketing, Leadership, Cross-functional Team..., Integrated Marketing, Strategic Planning, Product Management
Education
Columbia University - Columbia Business School 1991 — 1993
MBA, Marketing and Management of Organizations
Tufts University 1983 — 1987
BS, Psychology
Universal American December 2014 - March 2015
Community Health Systems, Inc. August 2011 - August 2014
Community Health Systems August 2011 - August 2014
DeTar Healthcare Systems August 1981 - August 2011
Skills
Business Analysis, HCPCS, CPOE, Sunrise Clinical Manager, Healthcare, EHR, HIPAA, Epic Systems, HL7, Cerner, Health Information..., Healthcare Information..., Ambulatory, EMR, Meditech, Hospitals, Informatics, PACS, Healthcare Management, Nursing, Training, Visio, Clinical Research, Healthcare Consulting, Ambulatory Care, Software Documentation, Software Implementation, Physician Relations, Health Information..., Inpatient, Physicians, Revenue Cycle, Integration, GoLive, Healthcare Industry
Education
Huston-Tillotson University 1977 — 1979
Apex Systems August 2014 - Present
Veredus March 2014 - August 2014
SeaWorld Parks & Entertainment March 2012 - March 2014
Universal American August 2010 - April 2012
EPCSOLUTIONS, Inc January 2009 - January 2010
Walt Disney Internet Group March 2001 - November 2008
SOFTWARE RESOURCES, INC January 2001 - January 2002
STONEBRIDGE TECHNOLOGIES, INC January 2000 - January 2001
FEDERAL EXPRESS CORP January 1998 - January 2000
CINCINNATI BELL INFO SYSTEMS January 1991 - January 1998
Skills
Visio, Requirements Analysis, SDLC, MS Project, Requirements Gathering, Project Management, Software Project..., Software Documentation, Microsoft Excel, Budgets, CMS, Quality Assurance, Business Analysis, PMO, IT Management, Management, Oracle, SharePoint, Agile Methodologies, Scrum, E-commerce, Project Planning, Microsoft Project
Education
University of Central Florida 1982 — 1985
BS, Computer Science; Programming/Systems specialization
Indian River Community College 1980 — 1982
AA, Computer Science emphasis
Kiski School 1976 — 1980
Universal American August 2012 - Present
Mercer August 2007 - August 2012
Koch Industries 1999 - 2005
Software Integration 1993 - 1999
Skills
Requirements Gathering, SDLC, Requirements Analysis, .NET, Microsoft SQL Server, SQL, TFS, Business Analysis, SharePoint, C#, Software Development, Visio, Software Project..., SSRS, XML, Integration, Databases, Crystal Reports, VB.NET, ASP.NET
Education
Houston Community College 1990 — 1991
Electrical and Electronics Engineering
Willowridge High School 1986 — 1990
Diploma, Electronics
Universal American January 2012 - Present
Universal American April 2011 - January 2012
Universal American June 2010 - April 2011
Rollins College October 2009 - June 2010
Make-A-Wish Foundation of Central Northern Florida February 2010 - May 2010
Caregiver/Nanny August 2007 - December 2008
Florida State University January 2007 - April 2007
Skills
PowerPoint, SPSS, Word, Research, Excel, Microsoft Office 2007, Microsoft Visio, OpenHire, CAPSIL, Multitasker, Adobe Acrobat, Adobe Photoshop, Project Management, Auction Tracker, Raiser's Edge, Microsoft Excel
Education
Rollins College - Crummer Graduate School of Business 2009 — 2010
MBA, Marketing, Entrepreneurship
University of Central Florida 2007 — 2008
NA, Biotechnology, Nanotechnology
Florida State University 2002 — 2007
BS, Biological Sciences
Trinity Prep
Universal American January 2006 - Present
ACCESS MEDIQUIP LLC January 2001 - January 2006
Pain and Health Management Centers January 1995 - January 2001
Skills
Insurance, Medicare, Health Insurance, Medical Billing, Medicaid, Customer Service, HIPAA, Microsoft Excel, CPT, Managed Care, Accounts Receivable, ICD-9, Microsoft Office, Process Improvement, Microsoft Word, Healthcare, HMO
Education
Columbia Southern University 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Phyllis Wheatley 1980 — 1983
High School Diploma
Columbia Southern University
Bachelor of Science, Business Administration/Management
Memorial Hermann Health Solutions September 2014 - Present
Universal American June 2011 - September 2014
Universal American March 2008 - June 2011
Coventry Health Care February 2004 - March 2008
Aetna Health Plans February 1997 - April 2003
Skills
Training, Software Documentation, Employee Benefits, Process Improvement, Customer Service, Policy, Insurance, Time Management, Call Centers, Employee Training, Medicare, HIPAA, Business Process..., Customer Experience, BPO, Medicare Part D, Claim, Managed Care, Program Management, Operations Management, Management
Education
Columbia Southern University 2012 — 2015
Human Resource Management/HPI
Langevin Learning Services
Training and Development
BMC Software July 2012 - Present
Universal American July 2008 - July 2012
Coventry Health Care May 2007 - July 2008
Skills
Avaya, Cisco Call Manager, VoIP, Cisco Technologies, Call Centers, Telephony, ACD, Voice Mail, Routing, Call Logging, Cabling, Software Installation, T1, Workforce Management, ASA, BMC Remedy, Management, Modular Messaging, Audix, NICE Call Recording, Access, Project Planning, Call Center, Outsourcing, Software Documentation, Customer Service, Quality Assurance, Business Requirements, Outlook, Requirements Analysis, Business Analysis, SharePoint, MS Project, Quality Management, Telecommunications, Leadership, Data Analysis, Microsoft Excel, Team Leadership, SQL, Operations Management, IVR, Avaya Technologies
Education
Houston Community College 1996 — 2000
No, Computer Science, B
The Freeman Company August 2012 - Present
Universal American November 2009 - December 2011
Orlando Health September 2009 - November 2009
Real Estate Industry Solutions December 2007 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, Photoshop, Tainer, Operating Systems, Information Technology
Education
ITT Technical Institute-Lake Mary 2013 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Webber International University 1990 — 1994
Bachelor of Science (BS), Computer Information System/Business Administration
Humana May 2013 - Present
Universal American October 2009 - January 2013
Evercare December 2007 - July 2008
Evercare April 2006 - December 2007
Service Support Group (Uniprise July 2002 - April 2006
Uniprise May 2000 - June 2002
American Cancer Society January 2000 - April 2000
Elizabeth Riddle January 1998 - January 2000
Skills
Contract Negotiation, Project Coordination, Claims Resolution, Microsoft Office, Credentialing, Microsoft Office Excel, Data Analysis, Newsletters, PowerPoint, Provider Contracting, Provider Relations, Health Insurance, Problem Solving, PPO, Contract Management, Network Development, ACO provider relations, Microsoft Excel, Netsuite, Emptoris Contracting..., Facets, Business Objects, Pagemaker, Healthcare, Medicare, Leadership, Managed Care, Employee Benefits, HMO, Training, Insurance, Health Policy, Claim, HIPAA, Medicare Part D, Physicians
Education
State University of New York College at Oswego 1979 — 1983
Bachelor of Arts, English Writing Arts, Zoology
Iona College
Editing and Production of Organizational Newsletters
State University of New York College at Purchase
AIDS Seminar
State University of New York College at Purchase
Grant Writing Seminar
CVS Caremark Corporation November 2010 - Present
Universal American December 2005 - October 2010
DestinationRx 2003 - 2005
AdvancePCS 1997 - 2003
Merck 1989 - 1997
Skills
Medicare Part D, Quality Assurance, Call Center, Customer Service, Process Improvement, Medicare, HIPAA, Pharmacy Benefit..., Medicare Prescription...
Education
Cleveland State University
Cuyahoga Community College
Midwest Technology Inc (Subsidiary of EnvisionRx) June 2013 - Present
CVS Caremark Corporation December 2011 - June 2013
Universal American October 2008 - December 2011
MemberHealth December 2003 - October 2008
Skills
Cognos, SQL, Visio, SDLC, Software Documentation, SharePoint, Business Analysis, Microsoft SQL Server, Vendor Management, Requirements Gathering, Data Analysis, HIPAA, Project Management, Healthcare Information..., Analysis, Business Intelligence, Team Leadership, Call Centers, Medicare Part D, Cross-functional Team..., Analytics, Business Process..., Business Requirements, Database Design, Disaster Recovery, ETL, Healthcare, IT Management, IT Strategy, Integration, MS Project, Leadership, Insurance, Managed Care, Medicare, Pharmacy Benefit..., Requirements Analysis, Software Development, Software Project..., User Acceptance Testing, T-SQL
Education
Indiana Wesleyan University 2011 — 2014
Associate of Science (AS), Computer Information Technology
Cuyahoga Community College 2000 — 2002
Basic classes
Duke Energy (previously Progress Energy) October 2011 - November 2012
Universal American March 2011 - July 2011
WellCare November 2008 - October 2010
WellCare September 2007 - November 2008
Gentiva Health Services March 2007 - May 2007
PwC July 2006 - March 2007
Hapag-Lloyd AG (previously CP Ships) March 2004 - June 2006
Eckerd March 2003 - March 2004
Marriott Vacation Club International September 2002 - December 2002
VERIZON BUSINESS SYSTEMS (FORMERLY INTERMEDIA) April 2000 - June 2002
Skills
Business Analysis, Requirements Analysis, SDLC
Education
Georgia State University
BBA
Nova Southeastern University
MBA
Coventry Health Care, an Aetna Company January 2012 - Present
Universal American November 2005 - December 2012
aig/american general February 1991 - November 2005
Skills
Strategic Planning, Negotiation, Retirement Planning, Healthcare, Strategic Financial..., Long-term Care, Health Insurance, Team Building, Whole Life, Disability Insurance, Insurance, Term Life Insurance, Customer Service, Critical Illness, Fixed Annuities, Life Insurance, Employee Benefits, Brokers, Medicare, Property & Casualty..., Commercial Insurance, Underwriting, Sales, Management
Education
Eastern Mennonite University 1977 — 1981
Bachelor's Degree, Business Administration and Management, General
Eastern Mennonite University 1977 — 1981
life underwriter training council Fellow, American College of financial studies. Brynmar, Pa ( L.U.T.C F) 1990
Joyful Traveler Cruises and Tours June 2011 - Present
universal american December 2006 - April 2011
Skills
Event Management, Customer Service, Vacation, Cruises, Hospitality, Event Planning, Leisure Travel, Hotels, Tourism
Education
Davenport University
Heath Information
Kelsey-Seybold Clinic RN Case ManagerUniversal American2005 - 2011
Universal American 2005 - 2011
Kelsey-Seybold Clinic May 2003 - May 2005
Education
Cumberland County College
Associate degree, Nursing
Universal American March 2007 - February 2012
Skills
Green Belt
Education
Illinois State University 1982 — 1987
BA, Business
Texas Health spring February 2012 - Present
CIGNA February 2011 - Present
CIGNA Healthcare February 2009 - Present
Broker February 2009 - Present
Universal American December 2009 - April 2011
ABC Supply August 2008 - August 2009
FedEx Freight East October 2005 - August 2008
Mid-Arkansas Substance Abuse June 2003 - October 2005
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Communication, Sales, Team Building, Leadership, Management
Education
Houston Community College 2012 — 2014
AA, Petroleum Engineering Technology
University of Arkansas 1999 — 2003
Bachelor of Science, Health Sciences
ABM Industries 2012 - 2012
Universal American February 2010 - May 2011
Aon Hewitt January 2009 - February 2010
Education
Houston Community College 2011 — 2014
Bachelor of Business Administration (BBA)
Universal American July 2013 - Present
Southern Maryland Women's Healthcare April 2011 - June 2013
Memorial University Medical Center December 2008 - April 2011
Skills
Nursing, Healthcare, Hospitals, BLS, Patient Safety, Inpatient, Acute Care, EMR, Cpr Certified, Pediatrics
Education
Imperial Valley College 1989 — 1991
AS, Registered Nursing
Walla Walla University 1983 — 1988
BS, Office Administration
Universal American June 2007 - Present
Pinnacle Financial Corporation December 2003 - June 2007
Sony Corporation of America October 2002 - October 2003
Skills
Benefits Administration, Employee Benefits, Onboarding, Payroll, Employee Relations, Performance Management, Talent Acquisition, Training, Vendor Management
Education
Villanova University 2012 — 2013
Certifications, Human Resources Management and Services
Colorado Technical University 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Accounting
CUNY Bronx Community College 2000 — 2002
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Shelter Insurance Companies September 2011 - Present
Universal American April 2003 - June 2007
CSC March 1997 - January 2003
Skills
SDLC
Education
DePaul University
Computer Science