Vangent, Inc.
Vangent, Inc., is a provider of healthcare information-technology and business systems to federal agencies. It has an $18.1 billion contract with the United States Office of Personnel Management in connection with the Federal Employees Health Benefits Program. Headquarters: Arlington, Northampton County, Virginia, Virginia, United States Founded: 1953 Subsidiaries: Vangent Ltd, PAS, Inc, Vangent Mexico, S.A. de C.V., Parent organization: General Dynamics Information Technology, Inc
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Vangent, Inc. Employees
General Dynamics Health Solutions March 2014 - Present
Vangent, Inc. January 2010 - April 2014
Skills
Process Improvement, Project Management, Management, Program Management, Change Management, Business Process..., Public Speaking, Operations Management, Business Analysis, Leadership, SDLC, Vendor Management, Strategy, Strategic Planning, Security, Management Consulting, Requirements Analysis, Integration
Education
American University School of Public Affairs 2002 — 2004
MPA, Masters of Public Administration
Brandeis University 1995 — 1999
BA, History
Boston University London Internship Program 1998 — 1998
London Internship Program
Apex Systems June 2015 - Present
Apidel Technologies April 2015 - May 2015
VincentBenjamin January 2015 - March 2015
Randstad Staffing November 2014 - December 2014
Professional Alternatives of Arizona October 2014 - November 2014
Adecco Staffing, USA August 2010 - August 2014
Parents House April 2011 - December 2011
Available January 2011 - March 2011
Vangent, Inc. July 2010 - July 2010
Vangent, Inc. March 2010 - July 2010
Skills
Word, PowerPoint, Excel, Microsoft Office, Manufacturing, HTML + CSS, Microsoft Word, Microsoft Excel, HTML, Time Management, Budgets, Process Improvement, Outlook, Customer Service, Windows, Web Design, Training, Data Entry
Education
Rio Salado College 2009 — 2010
in progress, computer usage and applcations
Arizona State University 1983 — 1985
none, General Business Administration
Gateway Community College 1980 — 1983
AAS, electronic technology
Mandiant, A FireEye Company June 2013 - Present
Rezolve Group INC December 2011 - January 2013
MetLife January 2008 - November 2011
Vangent, Inc. May 2002 - January 2008
Sprint Nextel November 2000 - May 2002
ING July 1998 - October 2000
Skills
Microsoft Office, Lotus Notes, Video Conferencing, Instructional Design, ADDIE, Needs Analysis, Instructor-led Training, Call Center, Training Delivery, Blended Learning, Learning Management, Adult Education, E-Learning, Coaching, Process Improvement, Technical Writing, Customer Service, Distance Learning, Staff Development, Training, Management, Team Building, Workforce Management, Call Centers, Workshop Facilitation, Organizational..., Employee Training, Software Documentation, Captivate, Cross-functional Team..., Leadership Development, Performance Management, Organizational..., Performance Improvement, Career Development
Education
University of Phoenix 2008 — 2010
M.A.Ed., Curriculum Design and Training Delivery
Iowa State University 1993 — 1997
BA, English Literature
Briar Cliff University 1991 — 1992
Social Work
Church of God Ministries May 2015 - Present
Church of God Ministries July 2010 - Present
Main Street Church of God August 2010 - Present
Central Phoenix Church of God September 2009 - July 2010
Vangent, Inc. March 2010 - June 2010
The Disciples Quartet April 2006 - September 2009
Skills
Editing, Piano, Singing, Music, Public Speaking, Non-profits, Event Planning, Pianist, Church Events, Microsoft Office, Social Media, Teaching, Fundraising, Public Relations, Event Management, Team Building, Customer Service, System Administration, Coaching, Microsoft Excel, News Writing, Creative Writing, Preaching, Community Outreach, Newsletters, Theology, Religion
Education
Anderson University 2005 — 2009
Broadcast Journalism, Mass Communications; Church Music
Central High School, Phoenix, Arizona 2001 — 2005
Avec Eye Surgical and Cosmetic February 2015 - Present
The Spa Club June 2013 - Present
Changes Counseling April 2012 - June 2013
Vangent, Inc. 2010 - 2010
Skills
Social Media, Microsoft Office, Customer Service, Strategic Communications, Microsoft Excel, Social Networking, Sales, Lifestyle, Microsoft Word, Marketing, Social Media Marketing, Chemical Peels, Microdermabrasion, Eyelash & Eyebrow..., brow shaping, Body Wraps, Brazilian Waxing, Pedicures, Manicures, Shellac, Spa, Waxing, Retail, Beauty Industry, Skin Care, Cosmetics
Education
Cameo College of Essential Beauty 2010 — 2011
Master Esthetician, Master Esthetician
UnitedHealth Group March 2015 - Present
McKesson October 2014 - March 2015
Southwest Human Development January 2014 - 2014
Avesis Inc. 2012 - 2014
Mollen Immunization Clinics 2012 - 2012
Sun City Health and Rehabilition Center 2012 - 2012
Vangent, Inc. January 2009 - September 2010
Skills
Social Services, HIPAA, Medicare, Customer Service, Prior Authorization, Call Centers, Dental Insurance, Insurance Claims, Health Insurance, Vision Insurance, Healthcare, Client Relations, Behavior Modification, Behavioral Health, Human Rights, Human Services, Working With Children, Child Development, Child Advocacy, Victim Services, Youth Engagement, Public Services, Medicaid, Child Protective..., Community Outreach, Leadership, Social Work, Medical Social Work, Case Management, Data Entry, Nonprofits, Crisis Intervention, Adolescents, Conflict Resolution, Anger Management
Education
Arizona State University 2012 — 2014
Bachelor's Degree, Social Work, 3.51
Glendale Community College 2008 — 2011
Associate's Degree, General Studies, Arts
Balfour Beatty Construction US September 2015 - Present
Layton Construction May 2013 - May 2015
Arizona State University August 2011 - December 2013
McCarthy Building Companies, Inc. May 2012 - May 2013
Associated General Contractors of America Arizona State University Student Chapter April 2011 - April 2013
Desert Star Construction September 2011 - December 2011
McCarthy Building Companies, Inc. May 2011 - August 2011
Harb Renovations June 2009 - May 2011
Vangent, Inc. March 2010 - August 2010
Skills
Project Bidding, Construction, Concrete, Value Engineering, Pre-construction, Submittals, Construction Management, Change Orders, LEED, BIM, Process Scheduler, Project Estimation, LEED AP, Primavera P6, Contractors
Education
Arizona State University 2009 — 2013
Concrete Industry Management, Del E Webb School of Construction
US Department of Commerce, Bureau of the Census July 2015 - Present
CVS Caremark Corporation April 2013 - March 2014
CheapCaribbean.com November 2012 - January 2013
Vangent, Inc. February 2004 - May 2012
Winona Market Research June 1994 - June 1998
Parks Recreation and Library May 1984 - January 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Coaching, Team Building, Process Improvement, Program Management, Customer Service, Leadership, Social Media, Public Speaking, Nonprofits, Training, Research, Insurance
Education
Arizona State University 1995 — 1997
Bachelor of Arts (B.A.), Fine and Studio Arts
Phoenix College 1977 — 1979
Associate of Arts (A.A.), Design and Visual Communications, General
Marten Transport June 2015 - Present
Mondel December 2013 - June 2015
Discount Tire Company February 2011 - December 2013
Gap Inc. August 2009 - February 2011
Vangent, Inc. March 2010 - July 2010
Skills
Communication, Computer/Technical..., Microsoft Excel, Flexibility, Outstanding..., Leadership, Event Planning, Lesson Planning, Creative Problem Solving, Multicultural..., Teamwork, Dependable Team Player, Social Responsibility, Highly Dedicated, Tenacious Work Ethic, Self-confidence, Professional Experience, Professional..., Customer Service, Team Building, Microsoft Office, Sales, Inventory Management, Microsoft Word, PowerPoint, Training, Team Leadership, Public Speaking
Education
Arizona State University 2013 — 2015
Bachelor of Arts (BA) Global Logistics Management, Logistics, Materials, and Supply Chain Management with Certificate: Business Data Analytics
Mesa Community College 2007 — 2012
Associate of Arts (AA), General Studies
General Dynamics Information Technology September 2013 - Present
Vangent, Inc August 2010 - Present
Vangent, Inc. August 2007 - September 2013
Vangent, Inc March 2010 - August 2010
Vangent, Inc August 2007 - March 2010
Pearson Government Solutions April 2005 - August 2007
Pearson Government Solutions August 2002 - April 2005
Skills
Quality Control, Quality Assurance, Call Center, Training, Software Documentation, Management, Process Improvement, Medicare, Quality Management, Visio, Testing, ISO, Sop, Team Leadership, Vendor Management, Six Sigma, Access, Operations Management, Software Quality..., CMMI, Call Centers, Employee Benefits, Customer Service, Technical Support
Education
DeVry University Kansas City, MO 2013 — 2017
Bachelor's Degree, Computer and Information Sciences, General, A
Baker University 2004 — 2010
Master Degree; MBA, Business Management
Baker University 2004 — 2010
Bachelor Degree; BBA, Business Management
Baker University 2004 — 2010
Associates Degree, Business Management
PRA International May 2013 - Present
PGi February 2012 - May 2013
Von Maur March 2011 - January 2012
Vangent, Inc. August 2009 - February 2011
Vangent, Inc. July 2009 - August 2009
The Home Depot July 2008 - March 2009
Cottonwood, Inc. July 2007 - August 2008
Skills
Visual Merchandising, Merchandising, Retail Sales, Retail, Window Displays, Styling, Fashion, Apparel, Sales, Customer Service, Customer Experience, Event Planning, POS, Cashiering, Event Management, Customer Retention, Telephone Skills, Fashion Design, Microsoft Word, PowerPoint, Mac, Employee Training, Illustrator, Driving Results, Social Media, Marketing, Inventory Control, Inventory Management, Facebook
Education
Johnson County Community College 2007 — 2014
AAS Nursing, Coursework in Marketing/Management and Fashion Design and Merchandising
Neosho County Community College 2012 — 2013
Certification in Nursing Aide, Certified Nursing Aide/CNA
Ashford University 2012 — 2012
Coursework in Public Relations and Marketing
Louisiana State University and Agricultural and Mechanical College 2001 — 2007
Coursework in Human Ecology with concentration in Apparel Design, Business, and Science
Wireless Advocates June 2013 - Present
US Army May 2009 - Present
TMX Finance April 2012 - May 2013
Security Forces Inc. February 2011 - February 2012
Vangent, Inc. June 2008 - March 2010
Skills
Security, Security Clearance, Physical Security, Customer Service, Military, Private Investigations, Troubleshooting, Security Management, Data Entry, Outlook, Microsoft Office, Call Center, Computer Hardware, Security Operations, Surveillance, Training, Team Leadership, Supervisory Skills, Government, Security+
Education
University of Phoenix 2013 — 2015
Bachelor of Applied Science (BASc), Criminal Justice/Law Enforcement Administration, B
Ashford University 2012 — 2012
Bachelor's degree, Criminal Justice
ECPI College of Technology 2011 — 2012
HARP February 2014 - Present
NTT DATA Federal, Inc. (formerly Keane) January 2011 - January 2014
Vangent, Inc. August 2009 - January 2011
Northrop Grumman Information Systems April 2004 - August 2009
PEC Solutions, Inc. November 2002 - April 2004
SAIC (Boeing Information Services was sold to SAIC in July 1999) July 1999 - November 2002
The Boeing Company (Boeing Information Services was sold to SAIC in July 1999) July 1997 - July 2000
Fairfax County Chamber of Commerce July 1993 - July 1997
Skills
Consulting, Government Contracting, Business Development, Strategy, Growth Strategies, Business Strategy, Pipeline Development, Pipeline Management, Homeland Security, Federal Law Enforcement, Information Technology, National Security, Marketing, Competitive Analysis, Account Management, Security Clearance, Creative Problem Solving, Government Proposals, Management Skills, Biometrics, Information Security, Cloud Computing, Legacy Modernization, Collaborative Problem..., Proposal Support, Reviews, Written & Oral..., Thought Leadership, Leadership, Training, Networking
Education
University of Dublin, Trinity College (Ireland) 1989 — 1990
Master of Philosophy (MPhil), Anglo-Irish Literature
Boston University 1983 — 1986
Bachelor of Arts (BA) (with Distinction), English Literature
Harris Corporation August 2015 - Present
Harris Corporation August 2013 - July 2015
Cassidy Rivera Communications April 2013 - June 2015
New Editions Consulting, Inc. February 2013 - August 2013
Cognosante March 2012 - January 2013
Vangent, Inc. May 2005 - November 2011
Alexandria City Public Schools 2006 - 2009
Hewlett-Packard 2001 - 2005
Peace Corps July 2000 - January 2001
International Youth Foundation January 1999 - July 2000
Skills
Strategic Communications, Marketing Communications, Social Media, Advertising, Crisis Communications, Media Relations, Public Relations, Public Speaking, Public Affairs, Brand Development, Corporate Branding, Change Management, Education Advocacy, Corporate Positioning, Messaging, International Trade, Government, International Business, Export Finance, Fundraising, Editing, Strategic Partnerships, Strategic Planning, Strategy, Content Development, Corporate Communications, Leadership, Business Development, Program Management, Community Outreach, Newsletters, Integrated Marketing, Marketing, Digital Marketing, Nonprofits, Message Development, Marketing Strategy, Management, Policy, Training, Politics, Crisis Management, Proposal Writing, Thought Leadership, Reputation Management, Spokesperson, Speech Writing, Publicity, Project Management, Communication Training
Education
American University - Kogod School of Business 1986 — 1990
Master of Business Administration, International Business, Finance
Harvard University Kennedy School of Government 2006 — 2006
Executive Education Certificate
American University 1981 — 1985
Bachelor of Arts (BA), International Relations, Economics
Universidad Nacional Autónoma de México 1983 — 1984
Heid Chiropractic May 2013 - October 2014
AnswerNow! 2011 - 2012
Rite Cleaners 2010 - 2011
Vangent, Inc. 2008 - 2009
RadioShack 2007 - 2008
Education
Carrington College-Phoenix 2013 — 2014
Medical/Clinical Assistant
Empire Beauty School-Avondale 2009 — 2010
Cosmetology, Barber/Styling, and Nail Instructor
Private Residence July 2010 - Present
Amazon.com December 2012 - December 2012
Vangent, Inc. 2010 - 2010
Skills
HTML, Troubleshooting, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Political Science, Customer Service, Conflict Resolution, Diplomacy, Time Management, Home Care, Software Documentation, Data Entry, Access, Administration, PowerPoint, Public Speaking, Team Building, Communication
Education
Arizona State University 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Paradise Valley Community College 2001 — 2004
Associate's degree, General Studies
Herbal Alchemy Teahouse and More March 2009 - Present
TFI: Pathway Family Services Inc July 2010 - November 2010
YMCA of Greater Kansas City September 2008 - February 2010
Vangent, Inc. October 2005 - October 2007
Skills
Customer Service, Teaching, Newsletters, Management, Event Planning, Training, Graphic Design, Coaching, Sales, Microsoft Office, Leadership, Designing, Supervising, Marketing, Research, Wellness, Herbalism, Alternative Medicine, Counceling, Spirituality, Public Speaking
Education
Kansas State University 1994 — 2003
BFA, Art Therapy
Highland Community College, Highland KS 1992 — 2002
Bachelors of Fine Arts, Undergrad Requirements
Norwich School of Art and Design 1999 — 1999
Allianz Global Assistance June 2008 - July 2013
Vangent, Inc. May 2006 - June 2008
Virginia Health Quality Center September 2005 - May 2006
Cardinal Health August 2000 - July 2005
Auto Insurance Specialists June 1998 - August 2000
Skills
Human Resources, Onboarding, Personnel Management, Leadership, Talent Acquisition, Employee Relations, Performance Management, Team Building, Vendor Management, Talent Management, Process Improvement, Applicant Tracking..., Training
Education
California State University-Chico
Bachelor of Arts (B.A.), Psychology
Irvine Company May 2014 - Present
ServiceLink, A Black Knight Financial Services Company September 2011 - March 2014
Vangent, Inc. December 2009 - March 2011
Dangermond Retail Liquor May 2006 - December 2009
Farmers Insurance Group of Companies April 2007 - June 2008
NCS Pearson March 2004 - December 2006
Skills
Six Sigma, Project Management, Quality Control, Microsoft Excel, Microsoft SQL Server, Microsoft Office, Outlook, Quality Auditing, Title Insurance, Escrow, Customer Service, Microsoft Operating..., Mac OS, Red Hat Linux, Closings, Quality Assurance, Real Estate Transactions, Real Estate
Education
Baker University 2012 — 2013
Bachelor's Degree, Business Administration, Management and Operations, 3.93 GPA
Baker University
Bachelor of Business Administration (BBA)
The SemFin Group April 2015 - July 2015
Camber Corporation June 2014 - 2015
ICF International July 2012 - June 2014
Vangent, Inc. March 2006 - August 2012
Deltek November 2004 - March 2006
MRO Software October 2003 - November 2004
Dewey & LeBoeuf LLP 2002 - 2003
Skills
Cognos, Cognos Planning, Business Intelligence, Technical Support, Business Intelligence..., Financial Forecasting, ETL, Data Modeling, SQL, Oracle, Microsoft BI Suite, Microsoft SQL Server, Databases, SharePoint, Requirements Analysis, Integration, Business Analysis
Education
The George Washington University 2000 — 2002
MS, Engineering Management
Ateneo de Manila University 1992 — 1996
BA Interdisciplinary Studies, Business and Mass Communication
T. White Parker Strategic OperationsT White ParkerNovember 2010 - Present
Accent Global System Architects October 2007 - December 2009
Vangent, Inc. May 2006 - September 2007
Research Analysis and Maintenance, Inc. January 2002 - April 2007
SPQA 2005 - 2006
Skills
Six Sigma, Baldrige, Business Process..., Project Management, Change Management, Business Analysis, Management Consulting, Leadership, Performance Improvement, Program Management, IT Strategy, Operations Management, SDLC, Requirements Analysis, Enterprise Architecture, Quality Assurance, Management, Strategic Planning, Program Management...
Education
Villanova University 2010 — 2011
Certificate, Lean Six Sigma Black Belt
Boston University 1987 — 1990
Masters Ed, Management and Human Resources
University of the State New York 1982 — 1985
BS, Business
Louis Arthur Partnership LLC May 2004 - Present
Delta Career Education Corporation May 2014 - August 2015
Nationwide Credit, Inc. February 2013 - May 2014
Build Your Business Consulting Services March 2012 - February 2013
Pearson North America August 2012 - October 2012
Pearson Education April 2011 - February 2012
MedAire October 2010 - February 2011
Vangent, Inc. March 2010 - August 2010
University of Phoenix August 2002 - March 2010
Cytec Engineering Materials March 2001 - September 2001
Skills
Management, Team Building, Coaching, Quality Assurance, Quality Auditing, Call Centers, Customer Service, Customer Retention, Customer Satisfaction, Conflict Resolution, Troubleshooting, Social Networking, Document Management, Technical Support, Online Survey Design, Project Management, Software Documentation, Technical Documentation, Blogging, Strategy, Event Planning, Avaya CMS Supervisor..., Copywriting, Marketing, Online Marketing, Proofreading, Copy Editing, Salesforce.com, Securities Brokerage..., ISO 9001:2008 Document..., Problem Solving, Web Design, Web Content, QuickBooks, Windows Operating..., WebEx, Conflicts, HTML scripting, Android, OS X, Drawing, Thoroughbred Bloodlines, NICE VoIP Interaction..., Oracle Applications, CompTIA Network+, Subject Matter Expert, Mac OS X
Education
University of Phoenix 2008 — 2011
Bachelors, Management/Marketing
California Polytechnic State University-San Luis Obispo 1980 — 1980
Animal Sciences
Wells Fargo December 2010 - Present
Primerica July 2010 - June 2013
Vangent, Inc. February 2009 - September 2010
Sauce Pizza & Wine September 2007 - November 2008
A2Z Magazine December 2005 - June 2008
Ryan's Pet Supplies November 2006 - September 2007
Skills
Human Resources, FMLA, HR Policies, PeopleSoft, Administration, Series 63, Series 6, Fixed Annuities, Debt Management, Public Relations, Leadership, Variable Annuities, Benefits Administration, Financial Education, Marketing, Debt Elimination, Employee Benefits, IRAs, Onboarding, Policy, Retirement Planning
Education
Grand Canyon University 2014 — 2015
Bachelors degree, Sports Management
Phoenix College 2013 — 2014
General Studies
Anthem College-Phoenix 2003 — 2004
Associate's Degree, computer networking
JWS Consult August 2012 - Present
General Dynamics Information Technology June 2008 - Present
ITT Systems October 2007 - May 2008
Vangent, Inc. August 2006 - September 2007
CAC Financial September 2003 - June 2006
Southern Nazarene University November 1999 - May 2003
Skills
VMware ESX, Windows Server, Hyper-V, VMware, NetApp, EMC Storage, Dell PowerEdge Servers, VMware Infrastructure, Tripwire Enterprise, Tripwire, NetApp Filers, Cisco UCS, Brocade Fibre Switches, Brocade, McData, Linux Server, Linux System..., Juniper, Nimble Storage, Juniper Technologies, Microsoft Exchange, vSphere, Data Center
Education
Southern Nazarene University 1999 — 2003
Bachelor of Science (B.S.), Systems Network Management
Unitek Education 2013 — 2013
Netapp Clustered Data ONTAP Administrator, Netapp Storage
Fast Lane Education Services 2010 — 2010
Netapp Data ONTAP Fundamentals, Netapp Storage
Cisco - Firefly Communications 2010 — 2010
UCSK/UCSAO Combo-C UCS Training, UCS Server
asap Inc. 2010 - Present
Vangent, Inc. 2009 - 2010
Brookstreet Securities 1994 - 2003
Skills
20+ years of management..., Formulated successful..., Developed new..., Skills to establish..., Sales training, Customer Service..., Accustomed to high...
Education
California State University-Northridge
Engineering
UCLA
Engineering
Dynamics Research Corporation, an Engility company May 2013 - November 2014
Data Networks Corporation November 2010 - May 2013
Vangent, Inc. 2008 - November 2010
Vangent, Inc. February 2009 - January 2010
HeiTech Services, Inc. 2005 - 2008
Coffey Consulting, LLC 2002 - 2005
McConnell International 2002 - 2002
Skills
Healthcare IT, Enterprise Architecture, Telemedicine, Health Economics, Health Information..., Econometrics, SAS, HL7, Medicare, Business Process, BPMN, Data Modeling, EHR, Semantic Web, Federal Government, Healthcare, Healthcare Information..., Management Consulting, Business Requirements, Proposal Writing, SOA, PMO, SDLC, Requirements Analysis, Governance, Strategy, Business Analysis, Enterprise Software, Business Process..., Information Technology, Consulting, Integration, IT Strategy, Business Process Design, Leadership, Business Intelligence, Business Architecture
Education
American University
Ph.D., Economics
Kyiv-Mohyla Academy
Kyiv-Mohyla Academy
Kyiv-Mohyla Academy
Office of the Auditor General of Arizona June 2013 - Present
Brigham Young University Hawaii September 2011 - April 2013
Goldman Sachs June 2012 - August 2012
Vangent, Inc. June 2011 - July 2011
Brigham Young University Hawaii September 2010 - April 2011
Arizona State University May 2007 - July 2007
Skills
Teamwork, Microsoft Excel, Customer Service, English, Microsoft Word, Accounting, Access, Time Management, Spanish, PowerPoint, QuickBooks, French, Excel, Budgets, Team Leadership, Financial Analysis, Financial Reporting, Data Analysis, Finance, Public Speaking, Microsoft Office, Outlook, Highly detail oriented, Account Reconciliation, Auditing, Leadership, Work Orders, Pivot Tables, Management, Critical Thinking, Teaching, Research, Data Entry, User Documentation, Organization, Project Planning, Financial Accounting, Training, Event Planning, Social Networking, GAAP, Internal Controls, Interviews, SharePoint
Education
Brigham Young University - Hawaii 2010 — 2013
Bachelor's degree, Accounting, 3.4
Arizona State University 2006 — 2007
Bachelor's degree, General Studies, 3.4
Upward Bound 2003 — 2006
Maryvale High School 2002 — 2006
High School Diploma
ATCi November 2013 - March 2015
Vanguard February 2013 - November 2013
Tecnicas Reunidas June 2011 - August 2011
Vangent, Inc. February 2010 - August 2010
Nu Skin Enterprises June 2009 - December 2009
The Church of Jesus Christ of Latter-day Saints May 2006 - June 2008
Skills
Spanish, Analysis, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Research, Microsoft Office, English, Customer Service, Negotiation, Cultural Anthropology, Archaeology, Korean, Finance, Series 7, Series 63, Satellite Communications
Education
Thunderbird School of Global Management 2010 — 2011
Masters of Arts, Global Affairs and Management, 3.58
Brigham Young University 2004 — 2009
Bachelor of Arts in Anthropology, Archaeology, Korean, 3.31
Elisa Strange Contract Interior Design Services January 2011 - Present
Tehan Design November 2009 - December 2010
Vangent, Inc. February 2010 - September 2010
Goodmans Interior Structures November 2005 - November 2008
Mulhaupt's, Inc July 2003 - November 2005
Skills
Space Planning, AutoCAD, Revit, Ethics, Furniture, Construction Documents, Interior Design, Sustainable Design, Photoshop, Microsoft Office, Word, PowerPoint, Excel, Customer Relations, Budgeting, Contract Management, Outlook, Lighting, Interiors, Design Development, Project Coordination, Layout, Problem Solving, Strategic Planning, Drawing, Flooring, Sketching, Healthcare, CAD, Construction Management, Space-planning, Submittals, Space planning, PMP, Project Management, Microsoft Excel, SketchUp, FF&E, Floor Plans, Furnishings, Rendering, Systems Furniture, Finish, Commercial Design, Residential Design, Elevations, Architectural Drawings, Design Research, Custom Furniture, Commercial Interiors
Education
Paradise Valley Community College 2009 — 2009
Project Management
Phoenix College 2009 — 2009
Revit 2010
Purdue University 2000 — 2002
Bachelor of Arts, Interior Design
Ball State University 1998 — 2000
none, Architecture
PCM May 2001 - July 2015
MAXIMUS October 2014 - February 2015
Manpower Professional March 2011 - June 2014
WDS November 2009 - March 2011
Vangent, Inc. May 2009 - July 2009
Teleperformance, USA May 2008 - March 2009
Skills
Process Improvement, Customer Service, Team Building, Customer Support, Vendor Management, Troubleshooting, Account Management
Education
Brown Mackie College-Boise 2010 — 2011
2, Business Management
kubasaki highschool 2000 — 2004
Cyberdata Technologies, Inc. October 2014 - Present
General Dynamics Information Technology April 2012 - October 2014
Vangent, Inc. May 2010 - April 2012
Think Tank, Inc. October 2006 - May 2010
RS Information Systems 2005 - 2007
RSIS August 2005 - September 2006
Global eXchange Services June 2001 - June 2005
GXS 2000 - 2005
GE Information Services June 1999 - June 2001
GE June 1997 - May 1999
Skills
Strategy Facilitation, Software Project..., Microsoft Access, PMP, Project Management, Six Sigma, IAM, SDLC, Program Management, Enterprise Architecture, Requirements Analysis, Software Development, Integration, Agile Methodologies, CMMI, Process Improvement, PMO, ITIL, SharePoint, Business Analysis, SOA, Project Portfolio..., Scrum, Access, Facilitators, Testing, IT Service Management, Business Process, Team Leadership, MS Project, Databases, Business Process..., IT Strategy, Leadership, Architecture, Management, IT Management, Business Intelligence, Agile Project Management, Vendor Management, Data Warehousing, Requirements Gathering, Quality Assurance, Visio, Software Documentation, Solution Architecture, Enterprise Software, Cross-functional Team..., Systems Analysis, Cloud Computing
Education
University of Maryland 1999 — 2002
MSWE
Bucknell University 1993 — 1997
B.S.
Our Lady of Good Counsel 1990 — 1993
College Prep
American Express 2011 - Present
Vangent, Inc. 2009 - 2010
International cruise and Excursions ICE September 2007 - June 2008
Bank of America November 1996 - September 2007
Skills
Program Management, Budgets, Sales, Requirements Analysis, Outsourcing, Vendor Management, Leadership, Visio, Team Leadership, Supply Chain Management, Business Strategy, Call Centers, CRM, Analysis, Performance Management, PMP, Event Planning, Team Building, Project Planning, SDLC, Product Management, Strategy, Social Media, Business Process..., Management, Business Analysis, Coaching, Change Management, Integration, Recruiting, Training, Microsoft Excel, Process Improvement, Resource Management, Cross-functional Team..., SharePoint, Call Center, Leadership Development, Project Management, Strategic Planning, Quality Assurance, Customer Service, Financial Analysis, PowerPoint, Risk Management, Software Documentation, Operations Management
Education
Arizona State University 2011 — 2013
BS, Kinesiology and Exercise Science
Procter & Gamble June 2014 - Present
Teva Pharmaceutical Industries Ltd Israel September 2012 - June 2014
Gap Inc./GID February 2011 - September 2012
Vangent, Inc. February 2010 - July 2010
Henkel May 2005 - September 2008
Procter & Gamble May 1983 - May 2005
Skills
Six Sigma, SPC, Cross-functional Team..., FMEA, Quality Control, Kaizen, Continuous Improvement, Process Engineering, R, Product Development, Leadership, Process Improvement, Team Building, Lean Manufacturing, Manufacturing, 5S, Consumer Products
Education
Arizona State University 2010 — 2010
Lean Six Sigma Greenbelt Certification
University of Cincinnati 1979 — 1983
Associate & Bachelor, Chemical Engineering
Vangent, Inc. February 2010 - June 2010
The Allen Technology Group June 1996 - May 2008
Circle K Corp February 1994 - December 1995
Blue Cross/Blue Shield of NM November 1993 - January 1994
U-Haul International, Inc December 1988 - September 1993
Education
Arizona State University 1980 — 1983
BS, Computer Science
Gallagher Basset Services, Inc October 2010 - Present
Vangent, Inc. March 2002 - March 2010
Reid Psychological System October 1997 - March 2002
Skills
Data Warehousing, Requirements Analysis, Business Analysis, Enterprise Architecture, C#, SQL, Software Development, Scrum, Software Project..., Business Intelligence, XML, Microsoft SQL Server, Agile Methodologies, SharePoint, Integration, Databases, .NET, SDLC, T-SQL
Education
Grodnenski Dzjaržauny Universitet imja Janki Kupaly 1982 — 1987
MS, Mathematics
The Freeman Company July 2014 - Present
Spyder Ivie Studio September 2009 - Present
Moser Architecture Studio March 2014 - July 2014
Tiny Prints / Shutterfly August 2010 - March 2014
Vangent, Inc. February 2010 - July 2010
Target November 2009 - January 2010
Las Vegas Sweets, Inc. August 2003 - August 2007
HCA Architects July 2006 - November 2006
Skills
Adobe Creative Suite, Photoshop, Graphic Design, Microsoft Office, SketchUp, Illustrator, Sketching, Typography, Mac, Layout, Art, AutoCAD, Graphics, Sustainable Design, Logo Design, 3D Studio Max, Content Management, Stationery, Web Content, Merchandising, Website Merchandising, Wedding Favours, Retail, Retail Design, Computer Graphics, 2D graphics, Adobe, Management, Supervisory Experience, Catalog Management, Design Management, Quality Assurance, Digital Fabrication, Architecture, Architectural Design, WordPress, Training, Hiring, Document Management, Product Design, Product Launch, Packaging, Retail Packaging, Product Management, Media Production, Production Planning
Education
Arizona State University 2007 — 2009
Master of Architecture, Architecture, 3.29 GPA
University of Nevada-Las Vegas 2001 — 2007
Bachelor of Science in Architecture, Architecture, 3.4 GPA
Center for Integrative Wellness May 2012 - Present
Vangent, Inc. July 2009 - May 2012
National City Mortgage March 1987 - February 2008
Skills
Organizational..., Employee Engagement, Leadership Development, Organizational Change, Performance Management, Training & Development, Training Delivery, Internal Communications, Change Management, Workshop Facilitation, Employee Training, Team Building, Staff Development, Human Resources, Recruiting, Training, Leadership, Onboarding, Program Management, Process Improvement, Strategy, Operations Management, Executive Coaching, New Hire Orientations, Talent Management
Education
Bowling Green State University
BS, Business Administration
Gould Intelligent LLC January 2012 - Present
AHAA 2011 - 2013
Modis July 2011 - January 2012
Gould Intelligent, LLC January 2004 - July 2011
Southwest Job Network 2008 - 2011
Vangent, Inc. November 2009 - September 2010
National Association of Women Business Owners 2007 - 2010
Technisource 2003 - 2004
Analysts International 1997 - 2003
Mach 2 Systems 1995 - 1997
Skills
Management, Sales, Recruiting, Information Technology, Communication, Customer relations, Project Management, Government, Proposal Writing, Account Management, Staffing Services, Staff Augmentation, Consultancy, Negotiation, Contract Management, Public Speaking, Contract Negotiation, Strategic Planning, Customer Service, Program Management, Team Leadership, Budgets, Employee Training, Strategy, Customer Satisfaction, Process Improvement, Vendor Management, Leadership, Human Resources, Direct Sales, Business Analysis, Resource Management, Team Building, Marketing, Business Development, Consulting, Internet Recruiting, Sales Management, Management Consulting, Interviews, Sourcing, Professional Services, Technical Recruiting, Training, Networking, Talent Acquisition, Contract Recruitment, Selling, Temporary Placement, Personnel Management
Education
Arizona State University 1981 — 1983
B.S., Summa cum Laude, Criminal Justice
Glendale Community College 1979 — 1981
A.G.S., General Studies
Waste Management, Inc. March 2011 - Present
Self Employed February 2008 - Present
Vangent, Inc. November 2009 - August 2010
United Parcel Service (UPS) April 2007 - September 2007
United Parcel Service (UPS) May 2005 - April 2007
United Parcel Service (UPS) January 2004 - May 2005
United Parcel Service (UPS) January 2000 - August 2003
Skills
Quality Management, Supply Chain Management, Transportation, Logistics, Process Improvement, Budgets, Partnerships, Team Building, Warehousing, Logistics Management, Operations Management, Employee Relations, Leadership, Business Process, Management, Training, Six Sigma, Forecasting, Strategy, Program Management, Analysis, Team Leadership, Project Planning, Project Management, Customer Satisfaction, Strategic Planning, Procurement, Business Development
Education
Arizona State University 1990 — 1993
BS, Purchasing & Logistics
Arizona State University
iBuyAndSellFloridaHouses.com July 1999 - Present
CFRI: Central Florida Realty Investors 2003 - Present
On-Site Computer Training July 1990 - Present
ASTD-Central Florida Chapter 1990 - Present
Winfield Murdock Creative Works 2012 - Present
The Training Associates March 2012 - October 2012
Vangent, Inc. March 2010 - April 2010
The Moore Group, for CBS Radio December 2008 - October 2009
CBS Network Radio November 2008 - October 2009
IBM February 2007 - May 2008
Skills
Creative Real Estate..., Real Estate Transactions, Affordable Housing, Training, Software Documentation, CRM, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Coaching, Leadership, Social Networking, Marketing, Management, Leadership Development, Instructional Design, Team Building, Public Speaking, Access, Networking, HTML, Teamwork, Call Centers, Human Resources, E-Learning, Project Management, Nonprofits, Hands-on Training, Change Management, Employee Training, Quicken, Team Leadership, Time Management, Teaching, Siebel, Process Improvement
Education
New Horizons Learning Center of Orlando 2013 — 2014
Information Technology
University of California, Berkeley 1988 — 1990
extension classes, Information Systems
Sorbonne, Paris 1979 — 1979
classes, le Francais
Ball State University 1971 — 1976
B.A., French major and theatre minor
Maconaquah High School 1967 — 1971
HS diploma, English, math, science
Suntrust 2008 - 2013
Vangent, Inc. August 2007 - October 2008
Education
J Sargeant Reynolds Community College 2009 — 2012
N/A, medical laboratory tech.
Bishop State Community College 2004 — 2007
N/A, Physical Therapy Technician/Assistant
Follett Higher Education Group May 2012 - Present
Follett Higher Education Group July 2010 - May 2012
Vangent, Inc. 2009 - 2010
Borders September 2005 - April 2009
Skills
Inventory Management, Retail, Merchandising, Customer Service, Loss Prevention, Store Management, Visual Merchandising, Inventory Control, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word
Education
Arizona State University
English Literature (British and Commonwealth)
Oracle March 2015 - Present
Perficient March 2013 - March 2015
Tenet Healthcare July 2011 - March 2013
Vangent, Inc. July 2010 - July 2011
MD Anderson Cancer Center June 2005 - July 2010
University of Virginia Health System September 2003 - June 2005
Health Management Corporation September 2002 - August 2003
US Navy, Naval Hospital Camp Pendleton September 1998 - September 2002
Skills
Healthcare Management, Clinical, Health, Administration, Business Intelligence, Clinical Research, EHR, System Administration, Healthcare Information..., Healthcare Analytics, Disease Management, Analytics, Epic Systems, Healthcare, EMR, Strategy, Analysis, Process Improvement, Revenue Cycle, Nursing, HIPAA, Leadership, Healthcare Consulting, Medicare, Data Analysis, Hospitals, Management, Cerner, Ambulatory, Performance Improvement, Data Warehousing, Informatics, CPOE, Integration, Public Health, Program Management, Quality Improvement, Managed Care, Medicaid, Meditech, Health Information..., Practice Management, Healthcare Industry, Revenue Cycle Management
Education
University of Arizona, Eller College of Management 1996 — 1998
MPA, Health Care Administration
Arizona State University 1991 — 1992
BS, Accountancy
Consultant 2008 - Present
Vangent, Inc. 1998 - 2008
Skills
Captivate, Blended Learning, ILT, Lectora, Instructor-led Training, E-Learning, ADDIE, Needs Analysis, Instructional Technology, Instructional Design, Distance Learning, SharePoint, Learning Management, Hands-on Training, Content Development, Storyboarding, Social Learning, Educational Technology, Organizational Learning, Technical Writing, Performance Improvement, Technical Training, SnagIt, Mobile Learning, Dreamweaver, Adobe Presenter, Multimedia, Training Delivery, Learning Management..., Performance Consulting, SCORM, Online Help, Adobe Connect, Web 2.0, Employee Training, Adult Education
Education
University of Central Florida 1997 — 1999
Master's degree, Instructional Systems Technology
Boston University 1990 — 1994
Bachelor's degree, English Literature, minor Russian
Lawrence Public Schools August 2015 - Present
USD345 - Seaman August 2013 - August 2015
Baker University September 2012 - August 2013
Tonganoxie Elementary School August 2011 - August 2012
Vangent, Inc. May 2011 - August 2011
Skills
Educational Technology, Tutoring, Teaching, Public Speaking, Higher Education, Curriculum Development, Elementary Education, Classroom, Instructional Technology, Smartboard, Literacy, Classroom Management, Customer Service
Education
Baker University 2007 — 2011
Bachelor of Science (B.S.), Elementary Education and Teaching
McLouth High School 2003 — 2007
General Dynamics Information Technology November 2013 - Present
Vangent, Inc. May 2012 - November 2013
JPMorgan Chase September 2011 - October 2011
Convergys June 2010 - December 2010
Convergys June 2007 - June 2010
Skills
Process Improvement, Quality Management, Quality Assurance, Operations Management, Six Sigma, Systems Analysis, Web Development, NICE, Report Writing, Project Implementation, Call Centers, Software Documentation, SharePoint, Business Analysis, Databases, Business Process..., Technical Support, Technical Documentation, Software Project..., Business Intelligence
Education
University of Iowa 2015 — 2016
Master of Computer Science, Software Engineering
University of Louisville 2013 — 2013
Bachelor's degree, Computer Engineering
STI e-College Southwoods 2008 — 2009
Bachelor's, Computer Science
Vangent, Inc. 2009 - Present
Self - Employed August 2006 - July 2009
Capital Towne House, Inc August 1994 - July 2003
Sullair CorporationDivision of Sundstrand Corp. a United Technologies Company September 1984 - October 1989
Education
Borough of Manhattan Community College 1973 — 1976
Accounting, Business Administration
Vangent, Inc. 2010 - 2010
Baker University 1998 - 2009
Baker University 1988 - 1998
Garden City Community College 1984 - 1988
Garden City Telegram 1981 - 1984
Skills
Advertising, Marketing, Marketing Communications, Event Management, Media Relations, CRM, Email Marketing, Public Speaking, Account Management, Marketing Strategy, Social Media, Management, Public Relations, Fundraising, Strategic Planning, Customer Service, Event Planning, Training, Program Management, Leadership
Education
Baker University 1991 — 1993
Master's Degree, Business Administration
Kansas State University 1976 — 1980
Bachelor's Degree, Journalism
Lawrence High School 1974 — 1976
General Dynamics Information Technology February 2008 - Present
Vangent, Inc. February 2008 - Present
self August 1987 - Present
Disney Direct Marketing October 2003 - December 2005
Star Tek July 2002 - September 2003
Advance Food Company August 1998 - June 2001
Skills
Telephone Skills, Customer Service, Training, System Administration, Call Centers, Cpr Certified, Customer Satisfaction, Employee Training, Software Documentation, Event Planning, HTML, Troubleshooting, Team Leadership, Management, Leadership, Microsoft Word, Team Building
Education
National American University-Overland Park 2006 — 2009
Massage Therapy/Therapeutic Massage
Southwestern Adventist University 1991 — 1991
Physical Therapy/Therapist
Intermountain Healthcare December 2012 - Present
Premier Group September 2011 - October 2012
Affiliated Computer Services August 2010 - January 2011
Vangent, Inc. March 2010 - July 2010
Beltone Hearing November 2008 - November 2009
Cisco Systems/Marketstar Corp. March 2005 - October 2007
Ingenix, software & data division of UnitedHealth Group February 2004 - December 2004
Geac AEC Business Solutions, a division of Geac Computers, Inc. June 2001 - October 2003
Geac AEC Business Solutions, a division of Geac Computers, Inc. June 1998 - June 2001
CULMINATION OF MBA STUDIES January 1996 - January 1998
Skills
Salesforce.com, SaaS, Solution Selling, Account Management, Logistics, Leadership, Management, Strategic Planning, Start-ups, Human Resources, Training, Lead Generation, New Business Development, Customer Service, Project Management, Marketing Strategy, Sales, Business Development, Marketing, Sales Management, Sales Operations
Education
Brigham Young University
BS, Pre-Medicine/Pre-Medical Studies
University of Phoenix 1992 — 1994
MBA, Business Administration, Management and Operations
Westminster College 1995 — 1997
Grad studies:, Business Accounting, Information Systems and Law
UnitedHealth Group June 2014 - Present
General Dynamics Information Technology July 2012 - January 2014
Vangent, Inc. November 2007 - July 2012
USAA May 2006 - February 2007
Skills
Call Centers, Customer Satisfaction, Customer Service, Technical Support, Troubleshooting, Team Leadership, SharePoint, Workforce Management, Quality Assurance, Microsoft Office, Outlook, Customer Experience, Project Management
Education
Arizona State University 2008 — 2010
Bachelor of Arts (BA), Geography
Mesa Community College 1999 — 2001
Associate of Arts (AA), General Studies
HSBC Private Bank April 2012 - Present
Vangent, Inc. November 2009 - May 2011
Valet Waste, LLC June 2008 - February 2010
American Family Title May 2005 - October 2005
Security Services of America August 2004 - April 2005
Sandels Primary Healthcare Center February 2004 - January 2005
Miles Properties, Inc March 2003 - July 2003
Aramark November 2000 - April 2001
Skills
Microsoft Office, Outlook, Customer Service, Customer Satisfaction, System Administration, PowerPoint, Team Leadership, Microsoft Excel, Leadership, Lotus Notes, Word, Access, Databases, Troubleshooting, Linux, Java, HTML, Problem Solving, Security, Customer Relations, Administration, Bookkeeping, Budgeting, Insurance, Documentation, Florida Notary, Parenting, Respite, Cpr Certified, AED, First Aid, Sales, Cashiering, Medicare, Medicaid, Credit Management, HIPAA, Healthcare, Residential Mortgages, Commercial Real Estate, HIV prevention, Leasing, Social Networking, Referrals, Single Family Homes, Mobile Applications, Appraisals, Hospitality Industry, Staffing Services, Calyx
Education
Liberty University 2009 — 2012
Financial Peace University 2008 — 2008
Certificate, Debt Reduction & Financial Planning
Bob Hogue School of Real Estate 2005 — 2005
Diploma, Florida Real Estate Sales Associate Licensing
Manhattan Hairstyling Academy 2003 — 2004
Diploma, Nail Technology
Henry W. Brewster Technical Center 2002 — 2003
High School Diploma
Hillsborough Community College 2002 — 2002
Certificate, Security Officer Training "D"
General Dynamics Information Technology July 2013 - Present
General Dynamics Information Technology July 2011 - July 2013
Vangent, Inc. March 2009 - July 2011
Vangent, Inc. 2004 - 2009
Education
Baker University 2009 — 2011
Bachelor, Business Administration
Centers for Medicare & Medicaid Services January 2010 - Present
Vangent, Inc. January 2006 - February 2011
Blueprint Technologies 2005 - 2006
Anne Arundel County November 2000 - December 2004
Peace Corps 1988 - 1990
Skills
Enterprise Architecture, Business Analysis, Business Process, Program Management, Business Process Design, Management, SDLC, Security, Process Improvement, PMO, Integration, PMP, SQL
Education
St. John's College 1990 — 1992
Masters of Liberal Arts, Liberal Arts
Ball State University 1983 — 1988
BS, Middle School Education - English and Social Studies
n8 Consulting, LLC September 2011 - Present
ViiMed July 2010 - July 2014
Computer Sciences Corporation June 2009 - February 2012
ATK May 2007 - February 2009
Vangent, Inc. April 2005 - March 2007
SAIC May 2004 - February 2005
Raytheon February 2003 - May 2004
Computer Sciences Corporation February 2000 - February 2003
Litton PRC September 1991 - February 2000
Skills
Program Management, Strategy, Business Development, Integration, Leadership, Management, Cloud Computing, DoD, Enterprise Software, SDLC, Subcontracting, Business Analysis, Software Development, Large Scale System..., Data Recovery, Proposal Writing, Business Solutions..., Enterprise Architecture, Strategic Planning, Consulting, SaaS, Management Consulting, Business Unit Leadership, Capture Management, Modernization, Vendor Management, Risk Management, Analysis, Enterprise Modernization, Data Management..., Business Unit/Program..., Contract & Subcontract..., Marketing & Business..., Basis of Estimates, Training, Government, Quality Assurance, Mergers & Acquisitions, Business Planning, Cross-functional Team..., IT Strategy, Procurement, Outsourcing, Professional Services, Product Development, Executive Management, New Business Development, P&L Management, Healthcare
Education
Arcadia University 1983 — 1985
B.S., Computer Science
Penn State University 1975 — 1979
B.S., General Science
Bank of America October 2014 - Present
Bank of America March 2013 - September 2014
Bank of America August 2012 - March 2013
Bank of America March 2011 - August 2012
Bank of America December 2010 - March 2011
Vangent, Inc. 2010 - 2010
Macy's West - Accts Payable - Phoenix 1993 - 1995
Macy's West - Accts Payable - Phoenix 1993 - 1995
Education
Scottsdale Community College 1995 — 1998
AAS, Interior Design
Arizona State University
Business Administration
Humana, Inc. January 2014 - Present
State of Kansas Board of Regents January 2012 - January 2014
State of Kansas Department of Commerce November 2010 - January 2012
Vangent, Inc. 2009 - 2010
Sunflower Broadband October 2007 - October 2008
CoolCat Liquor August 2004 - October 2008
The Home Depot May 2007 - September 2007
Sprint April 1987 - November 2003
Skills
Project Management, Training, Strategic Planning, Marketing, Program Management, PMP, Customer Service, Strategy, Management, Leadership, Budgets, Recruiting, Sales, Coaching, Customer Satisfaction, Sales Operations, Entrepreneurship, Sales Management, Employee Training, Direct Sales, Cross-functional Team..., Sales Process, Selling, Networking, Team Building, Leadership Development, Team Leadership, Process Improvement, Project Planning, Account Management, Retail
Education
Baker University 1993 — 1995
MBA, Business
The University of Kansas 1979 — 1983
B.S., Journalism
Western River Expeditions February 2014 - Present
American Express August 2013 - February 2014
Utah Valley Pediatrics August 2010 - August 2013
Vangent, Inc. 2010 - 2010
Skills
Customer Service, Customer Satisfaction, Customer Retention, People Skills, Data Entry, Document Management, Typing, Receptionist Duties, Bilingual-English/Spanis..., Healthcare, Appointment Scheduling, Lotus Notes, Outlook, Process Scheduler, Training, PowerPoint, Software Documentation, Leadership, Team Building, Telephone Skills
Education
Brigham Young University
Education
Utah Valley University
Social Work
Wells Fargo September 2015 - Present
Wells Fargo Home Mortgage February 2013 - September 2015
JPMorgan Chase November 2010 - February 2013
Vangent, Inc. February 2009 - October 2010
Wells Fargo March 2003 - January 2009
JPMorgan Chase January 1999 - March 2003
JPMorgan Chase May 1997 - January 1999
Skills
Process Engineering, Process Improvement, Quality Management, Change Management, Organizational..., Operational Risk..., Quality Assurance, Documentation, Project Management, Six Sigma, Program Management, Customer Experience, Customer Satisfaction, Business Process..., Business Innovation, Operations Management, Customer Satisfaction..., Customer Service..., Operational Efficiency, Procedure Development, Business Process Design, Internal Audit, Internal Controls, Sarbanes-Oxley Act, Regulatory Requirements, Center of Excellence, Process Management, Process Control, Cost Management, Process Optimization, Supply Chain..., Supply Chain Management, Staff Development, Operating Budgets, Department Budgeting, Managing Managers, Managing Processes, Managing Offshore Teams, Performance Metrics, Key Performance..., Relationship Management, Software Documentation, Training, Cross-functional Team..., Vendor Management, Strategy, Call Centers, Management, Business Process, Performance Improvement
Education
Arizona State University - W. P. Carey School of Business 2015 — 2017
Executive MBA Candidate
Arizona State University, W. P. Carey School of Business 1997 — 2004
Bachelors of Science in Management, Business Management
LaTersa Blakely Enterprises January 2010 - Present
The LaTersa Diaper Cakes™ January 2010 - October 2012
Vangent, Inc. July 2007 - April 2009
Alabama A&M University August 2003 - December 2006
Skills
Research, Public Speaking, Blogging, Coaching, Event Planning, Social Media, Social Media Marketing, Customer Service, Public Relations, Non-profits, Teaching, Social Networking, Motivation, Entrepreneurship, Inspiring People, Empowerment, Great Motivator, Highly motivated..., Time Management, Nonprofits, Management, Marketing, Personal Development, New Business Development, Workshop Facilitation, Online Marketing, Small Business, Retail, Leadership Development, Project Planning, Motivational Speaking, Team Building, Training, Fundraising, Event Management, Community Outreach, Microsoft Office, Leadership, Advertising, Business Coaching, Newsletters
Education
Alabama Agricultural and Mechanical University 2003 — 2006
Master, Agribusiness Management
University of Arkansas at Pine Bluff 1996 — 2001
Bachelor, Agriculture Economics
LearnSpectrum May 2015 - Present
Dollar Tree Stores May 2014 - April 2015
Skillsoft September 2009 - May 2014
Vangent, Inc. March 2008 - July 2009
General Dynamics Information Technology February 1995 - March 2008
SHERIKON 1995 - 2000
Skills
Learning Management, Succession Planning, Performance Management, Change Management, E-Learning, Leadership Development, Learning Management..., Instructional Design, Needs Analysis, Employee Training, Leadership, Talent Management, Staff Development, Training, Blended Learning, Program Management, Organizational..., Consulting, Human Resources, Management, Strategy, Training Adoption, Business Value of..., Organizational..., Instructor-led Training, Training Delivery, Performance Consulting
Education
Bellevue University 2013 — 2015
University of Phoenix 2006 — 2007
AA, Business
Stream Global Services February 2013 - October 2014
McDonald's Corporation August 2012 - February 2013
Castles n Coasters November 2011 - November 2012
Vangent, Inc. February 2008 - August 2010
Education
Art Institute of Phoenix 2003 — 2005
Bachelor of Arts (B.A.), Media Arts and Animation
Cortez High School 1999 — 2003
General Diploma
Goodwill of Central Arizona December 2013 - Present
PetSmart / TEKsystems March 2010 - December 2013
Vangent, Inc. February 2010 - April 2010
Bashas' January 2007 - March 2010
Bashas' July 2006 - January 2007
Bashas' February 2003 - July 2006
Bashas'East August 2000 - February 2003
Bashas' 1987 - 2000
Skills
Business Analysis, Software Documentation, Process Improvement, Retail, Training, Visio, Requirements Analysis, Analysis, Business Process, Program Management, Business Process..., Databases, Integration, Access, Team Building, Photoshop, Troubleshooting, Data Analysis, Team Leadership, Leadership, Strategic Planning, Information Technology, ITIL v3 Foundations..., Business Requirements, Configuration Management, Systems Analysis, Testing, Microsoft Office, Customer Service, Communication Skills, Accounting, Bookkeeping, Problem Solving, PowerPoint, Word, Excel, Windows, SharePoint, Writing, POS, Sales, HTML, Documentation, Research, Non-profit Volunteer, Quicken, Animals, Animal Rights, Animal Welfare
Education
Arizona State University - W. P. Carey School of Business 1993 — 1996
Accounting, Computer Information Systems
Mesa Community College 1989 — 1992
Accounting
DST Systems January 2015 - Present
DST Systems April 2012 - January 2015
Genesis10 July 2010 - April 2012
Genesis10 December 2009 - July 2010
Spherion Staffing November 2009 - December 2009
AdKore Staffing Group September 2008 - October 2009
MegaForce February 2007 - September 2008
Vangent, Inc. August 2005 - February 2007
Skills
Recruiting, Technical Recruiting, Internet Recruiting, Human Resources, Vendor Management, Talent Acquisition, Applicant Tracking..., Resume Writing, Employee Relations, Interviews, Sourcing, Screening, Benefits Negotiation, Payroll, Management, Leadership, Temporary Placement, HRIS, Talent Management, Staffing Services, Hiring, College Recruiting, SDLC, Account Management, Onboarding, Executive Search, Contract Recruitment, Screening Resumes, Taleo, Staff Augmentation, Permanent Placement, Employee Benefits, PeopleSoft, Background Checks, Cold Calling, Temporary Staffing, Communication Skills
Education
University of Kansas 2000 — 2004
Butler County Community College
Hexaware Technologies April 2013 - Present
Agilex Technologies August 2012 - February 2013
Spin Systems February 2012 - July 2012
Technology Ventures 2011 - 2012
Vangent, Inc. May 2009 - May 2011
The Centech Group June 2008 - May 2009
Raytheon January 2007 - June 2008
Northrop Grumman August 2004 - January 2007
Raytheon 1997 - 2004
Skills
Software Engineering, Java Enterprise Edition, SOA, Software Development, Java, Agile Methodologies, Tomcat, XML, Unix, SDLC, SQL, Scrum, JavaScript, Requirements Analysis, Struts, Eclipse, Web Applications, Web Services, Oracle, Enterprise Architecture, Linux, PL/SQL, Software Project..., Weblogic, C#, Integration, Visual Studio
Education
American InterContinental University 2005 — 2007
M.IT
Paul Quinn College 1986 — 1991
BS, Computer Science
Franklin D Roosevelt
home June 2009 - Present
Envirotech March 2014 - Present
Phoenix United Reformed Church August 2011 - September 2014
Structural Engineers Company August 2012 - March 2013
Maricopa County February 2012 - February 2012
Maricopa County August 2010 - November 2010
Vangent, Inc. January 2010 - June 2010
Struktur Studio LLC May 2008 - October 2008
Structural Engineers LLC March 2005 - January 2008
Skills
Written Communication, Oral Communication, Interpersonal Skills, Social Listening, Calendaring, Tutoring, Employee Training, Team Building, Administrative Support, Cross-functional..., Report Writing, Personal Branding, Calligraphy, Sketching, SketchUp, Computer Hardware, Computer Repair
Education
Arizona State University 2001 — 2004
BSCE, Structural Engineering
Phoenix College 1992 — 1997
Hirez Studios February 2013 - Present
PurpleStatePolitics.com October 2012 - Present
Varsity Tutors LLC February 2013 - April 2013
SpineCenterAtlanta June 2012 - February 2013
WyzAnt Tutoring January 2012 - February 2013
Billabs LLC. February 2012 - June 2012
Robert Half Legal September 2011 - February 2012
Emory University June 2011 - September 2011
Vangent, Inc. February 2010 - August 2010
Baifang U.S.A. August 2008 - December 2009
Skills
Mandarin, Spanish, HTML + CSS, JavaScript, Unity3D, C#, Violin, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Outlook, Wordpress, Magento, Music Composition, Classical Guitar, Translation, PowerPoint, Access, International Business, Facebook, CSS, Web Design, Adobe Creative Suite, Social Media Marketing, Language Teaching, Illustrator, Google Analytics, Photoshop, Blogging, SEO, WordPress, Computer Games, French, Social Media, HTML
Education
Emory University 2011 — 2011
Certificate, Paralegal Studies
Utah Valley University 2010 — 2011
Associates, Digital Communications Technology
Brigham Young University 2004 — 2007
Bachelors, Asian Languages - Chinese / Minor - Buisness Administration
Nanjing University 2005 — 2005
Certificate, Chinese Language and Culture
Missionary Training Center 2002 — 2002
Certificate, Chinese Language
Utah Trailways March 2012 - Present
Canyons School District July 2010 - Present
Murray School District July 2010 - Present
Vangent, Inc. April 2010 - July 2010
United States Postal Service November 1978 - June 2009
Skills
Customer Service, Account Reconciliation, Microsoft Office, Microsoft Excel, Microsoft Word, Mathematics, Cashiering, Ten Key, Public Speaking, Telephone Skills, Telecommunications, Class B CDL, Internet Services, Typing, Office Equipment, Accounting, Geological Mapping, GIS, Mail Sorting, POS, Supervisory Skills, Technical Support, Security Clearance
Education
Fullerton College 1972 — 1978
Associate of Arts (AA), Accounting and Business/Management
Brigham Young University 1972 — 1976
Accounting and Business/Management
Katella High School 1969 — 1972
High School Diploma
Pueblo of Zia May 2015 - Present
Pueblo of Tesuque Education Department August 2014 - May 2015
Haskell Indian Nations University June 2012 - July 2014
Haskell Indian Nations University August 2012 - December 2013
Social Security Administration September 2010 - March 2011
Vangent, Inc. March 2008 - July 2009
Pueblo of Tesuque Intergenerational Center January 2004 - June 2006
Skills
Customer Service, Research, Higher Education, Public Speaking, Event Planning, Social Networking, Student Affairs, Nonprofits, Coaching, PowerPoint, Curriculum Development, Curriculum Design, Program Development, Sales, Employee Training, Adobe Creative Suite, Prezi, Screening Resumes, Community Outreach, Grant Writing
Education
Baker University 2011 — 2013
MBA, Business Administration
Haskell Indian Nations University 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
The University of Kansas 2010 — 2010
Johnson County Community College 2007 — 2007
Liberal Arts and Sciences, General Studies and Humanities
University of Phoenix 2004 — 2005
Business Administration and Management, General
Shawnee Mission School District March 2014 - Present
Cardinal Stritch University June 2013 - February 2014
Cardinal Stritch University February 2012 - May 2013
PFSweb December 2011 - February 2012
Vangent, Inc. November 2009 - August 2011
Baker University January 2008 - June 2009
Skills
Sports Management, Higher Education, Sports, Coaching, Social Media, PowerPoint, Research, Leadership, Customer Service, Athletics, Facebook, Project Planning, Social Networking
Education
Cardinal Stritch University 2012 — 2014
Master of Science (M.S.), Sport Management
Baker University 2003 — 2007
Bachelor of Science (B.S.), Business Management
USAA December 2013 - Present
Dias Dance Life March 2011 - December 2013
Vangent, Inc. March 2010 - September 2010
Perfumania, Inc. October 2008 - October 2009
Le Creuset of America, Inc. March 2001 - March 2008
The Friends' Place February 1997 - August 2000
Changing Hands Bookstore 1996 - 1997
Houle Books 1992 - 1995
Shakespeare Beethoven & Company 1986 - 1992
New American Theater 1981 - 1984
Skills
Team Building, Management, Training, Leadership, Sales, Marketing, Customer Service, Retail, Merchandising, Coaching, Store Management, Team Leadership, P&L, Recruiting
Education
Praizion Project Management Professional Bootcamp 2010 — 2010
CAPM, Project Management
Arizona State University 2005 — 2008
MBA, Business Administration - Global Management and Leadership
Rockford College 1967 — 1971
BA, Theater
Federated Insurance June 2012 - Present
Federated Insurance June 2010 - June 2012
Vangent, Inc. April 2010 - June 2010
City of Phoenix - Sister Cities Office January 2008 - March 2009
AZ Decals LLC January 2007 - December 2007
H&R Block January 2007 - April 2007
Motorola Semiconductor June 1995 - June 1998
Arizona State University August 1994 - May 1995
Education
Arizona State University 1993 — 1998
B.S., Computer Information Systems
The University of Kansas October 2013 - Present
Vangent, Inc. November 2010 - October 2013
Vangent, Inc. March 2004 - November 2010
Skills
Process Improvement, Customer Service, Research, Employee Training, Policy, Time Management, Databases, Data Analysis, Leadership, Microsoft Office
Education
Baker University 2010 — 2012
Bachelor's Degree, Business Administration
Johnson County Community College 2006 — 2010
Associates of Arts, Liberal Arts
M3 Engineering & Technology May 2013 - Present
M3 Engineering & Technology January 2013 - May 2013
Arizona State University September 2012 - December 2012
Intel Corporation June 2012 - July 2012
Vangent, Inc. July 2010 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Research, Photoshop, Windows, Teamwork, Soldering, Problem Solving, Translation, Labview, AutoCAD, Multisim, CAD, Engineering, Matlab, Solidworks, SolidWorks, Microsoft Word
Education
Arizona State University 2009 — 2013
Bachelor of Science, Electrical Engineering; Physics
Sutherland Global Services May 2015 - Present
Dell May 2014 - April 2015
Microsoft October 2011 - April 2014
Vangent, Inc. September 2009 - October 2011
Vangent, Inc. April 2006 - September 2009
Blueprint Technologies February 1997 - April 2006
Rational Software 1991 - 1997
Rational Software 1991 - 1995
Skills
Enterprise Architecture, Enterprise Software, Program Management, Agile Methodologies, Business Process, Software Development, Project Management, Architectures, Information Technology, Risk Management, Business Development, Business Process Design, IT Strategy
Education
University of Maryland - Robert H. Smith School of Business 1989 — 1993
MBA, Information Technology
Bucknell University 1979 — 1983
BSEG, Computer Engineering
Larimar Group, LLC September 2008 - Present
Arizona State University January 2010 - June 2012
Vangent, Inc. 2009 - 2009
Corinthian Colleges July 2002 - September 2008
Corinthian Colleges July 2002 - September 2008
Corinthian Colleges November 2005 - March 2008
Institute for Professional Development 1985 - 2002
Skills
Concise, Due Diligence, Report Writing, Administration, Business Strategy, Business Planning, Customer Relations, Documentation, Editing, Event Planning, Change Management, Non-profits, Newsletters, Contract Negotiation, Microsoft Office, Operations Management, Qualitative Research, Research, Market Research, Strategic Planning, Problem Solving, Teamwork, Budgeting, Budgets, Nonprofits, Staff Development, Curriculum Design, Higher Education, Software Documentation, Instructional Design, System Administration
Education
Ball State University
Graduate work in Sociology Psych
Judson University
BA, Sociology
Muncie Central High School
English, History
University of Phoenix
MA, Organizational Management
Morgan Hunter - Celgene June 2010 - Present
Vangent, Inc. October 2009 - June 2010
P1 Group, Inc. September 2008 - September 2009
Embarq / Sprint December 1995 - October 2007
Embarq 1995 - 2007
Skills
PeopleSoft, Data Analysis, Database Administration, Datavision Publication..., Analysis, Management, Vendor Management, Process Improvement
Education
Baker University 1996 — 1998
N/A, Business Administration
AINS, Inc. March 2015 - Present
AINS, Inc. December 2013 - March 2015
General Dynamics Information Technology July 2009 - December 2013
Vangent, Inc. September 2007 - July 2009
Vangent, Inc. February 2004 - September 2007
Computing Technologies July 2002 - September 2003
Orion International Technologies September 1999 - July 2002
Skills
Requirements Analysis, DB2, Systems Analysis, SQL, Configuration Management, Databases, Troubleshooting, Problem Solving, Costpoint, Quality Assurance, Software Configuration..., SharePoint, Visio, CAPM, PMP, SDLC, Software Documentation
Education
Baker University 2005 — 2007
MBA, Masters of Business Administration
College of the Ozarks 1994 — 1999
BS, Computer Information Science, Business Administration
DynCorp International March 2012 - Present
Pathfinder Solutions Group 2010 - 2012
Convergys June 2008 - August 2010
Vangent, Inc. 2007 - 2008
CACI International 2006 - 2007
CSC 1997 - 2006
CSC Consulting, Inc. 1997 - 2003
Skills
Strategy, Business Development, Leadership, Integration, Strategic Planning, Proposal Writing, Management, Program Management, Government Contracting, Consulting, New Business Development, Government, CRM, Security, Business Strategy, DoD, Management Consulting, IT Strategy, Professional Services, Defense, Business Process..., Process Improvement, Team Leadership, Cloud Computing, Executive Management, Outsourcing, Business Intelligence, Analysis, Change Management, Mergers, Team Building, Start-ups, Business Transformation, Contract Negotiation, Account Management, Sales Management, RFP, Managerial Finance, Mergers & Acquisitions, Competitive Analysis, Financial Management, Business Management, Contract Negotiations, Strategy Development, Leadership Development, Proposal Management, International Business
Education
The George Washington University - School of Business 2002 — 2003
M.S., Information Technology
American University 1988 — 1990
B.A., International Studies
Shedden Training September 2010 - Present
C3/CustomerContactChannels, Inc. February 2011 - November 2013
North America Fiberglass Manufacturing, LLC August 2010 - October 2010
Vangent, Inc. November 2009 - August 2010
LDS Employment Resource Services February 2009 - August 2009
Wyndham Vacation Ownership June 2007 - January 2009
JetBlue Airways December 2001 - June 2007
S. E. Warner Software August 1991 - April 2001
Skills
E-Learning, People Development, Training, Coaching, Call Center, Account Management, Call Centers, Sales Management, Leadership, Leadership Development, Customer Service, Management, Public Speaking, Sales, Process Improvement, Team Building, Team Leadership, Time Management, Human Resources, Business Development, Customer Satisfaction, Customer Experience, Customer Retention, Performance Management, Employee Training, Recruiting, Quality Assurance, Operations Management, Interviews, Marketing, Selling, Employee Relations, Organizational..., Hiring, Employee Engagement, Vendor Management, Change Management, Program Management, CRM, Employee Benefits, Training Delivery, Outsourcing, Instructor-led Training, Onboarding, Executive Coaching, Instructional Design, Talent Acquisition, Team Management, Strategy, Talent Management
Education
Brigham Young University 1984 — 1989
Communications, Marketing, Business
Arizona DES/DAAS January 2011 - Present
Systems One Corp January 1978 - Present
Systems One Corp January 1978 - Present
Vangent, Inc. 2009 - 2010
Wyndham Jade 2000 - 2008
Skills
Project Management, Program Management, Team Building, Resource Management
Education
Estrella Mountain Community College 2009 — 2011
Certifications, IT - Linux, Networking, Security, Cisco
Brigham Young University 1972 — 1974
BS, Computer Science
Vangent, Inc. May 1999 - Present
Education
University of Kansas - Graduate School of Business 2007 — 2009
MBA, Information Systems Administration
Baker University 2005 — 2007
Vangent, Inc. SPM - ITIL WebsiteVangent Argentina2009 - Present
Pearson Government Solutions June 2000 - Present
Prudential Financial June 1999 - February 2000
Transwest Trucks April 1999 - June 1999
Auto Glass Center November 1996 - March 1999
RELM Communications, d.b.a. BK Radio, Inc April 1996 - November 1996
Education
Baker University
HP October 2010 - Present
JDA Software July 2010 - October 2010
SAIC March 2007 - July 2010
Vangent, Inc. 2001 - 2007
Intel June 2000 - May 2001
Education
Bharathidasan University
Wells Fargo May 2013 - Present
Chase January 2011 - May 2013
Vangent, Inc. February 2010 - September 2010
Vangent, Inc. December 2009 - April 2010
Countrywide July 2007 - March 2009
WageWorks January 2006 - July 2007
MCI October 1995 - January 2006
MCI 1997 - 1998
Skills
Process Improvement, Vendor Management, Coaching, Quality Assurance, Project Management, Management, SDLC, PMP, Call Centers, Call Center, Six Sigma, Software Documentation, Leadership, Customer Satisfaction, CRM, Testing, Training
Education
Arizona State University 2011 — 2014
Liberal Studies, BLS, Liberal Arts and Sciences/Liberal Studies
University of Phoenix 2004 — 2005
Professional Certificate, Project Management
Cyracom International Inc October 2011 - Present
Vangent, Inc. August 2009 - June 2011
Cox Communications August 2005 - December 2008
Pearson Government Solutions 2004 - 2005
Kelly Services 1992 - 2003
Skills
Sourcing, Applicant Tracking..., Spanish, Screening Resumes, Leadership, Telecommunications, Temporary Placement, Hiring, Negotiation, Outlook, Contract Negotiation, EEO, Onboarding, Bilingual, Government, Social Media, PeopleSoft, Coaching, Strategy, MS Office Suite, Candidate Screening, Team Building, Employee Benefits, Call Centers, Full-cycle Recruiting, ADA, Outsourcing, Web 2.0, Management, Americans with..., SDLC, Microsoft Office, Interviews, Inside Sales, Creative Sourcing, Recruiting, Human Resources
Education
Universidad Autónoma de Nayarit 1978 — 1979
Federal Reserve Bank of St. Louis October 2012 - Present
Sharli Miller September 2009 - Present
Federal Reserve Bank of St. Louis May 2010 - September 2012
Vangent, Inc October 2005 - September 2009
Vangent, Inc. October 2005 - August 2009
Bisk Education/University Alliance January 2002 - October 2005
EDS October 2000 - October 2001
Quality Research, Inc. June 1994 - June 2001
Skills
Instructional Design, Content Management, E-Learning, Knowledge Management, Information Technology, Training, Photoshop, Instructor-led Training, Needs Analysis, Blended Learning, Project Management, Learning Management..., Adult Education, Instructional Technology, Program Management, Leadership Development, Captivate, ADDIE, Employee Training, Consulting, Leadership, Curriculum Design
Education
Jacksonville State University
M.Ed, Education
California State University-Chico
BS, Marketing and International Business
Villanova University
Certificate, Project Management
Consumer Financial Protection Bureau August 2012 - Present
Vangent, Inc. December 2002 - August 2012
The Forum Corporation July 2001 - December 2002
Anteon (Interactive Media Corporation acquired November 1997) March 1997 - July 2001
Integic (formerly Universal Systems Inc.) May 1994 - October 1996
Industrial Training Corporation July 1991 - May 1994
Skills
Human Capital, Leadership Development, Strategic Planning, Organizational..., Talent Management, Performance Management, Change Management, Team Building, Personnel Management, Succession Planning, Instructional Design, Executive Management, Process Improvement, Program Management, Training, Learning Management, Employee Engagement, Recruiting, Operations Management, Strategic Thinking, Employee Training, Performance Improvement, Business Development, Management, Start-ups, Consulting, Applicant Tracking..., Human Resources, Onboarding, SaaS, Government, Workforce Planning, Organizational..., Strategy, Organizational Design, Leadership
Education
Marymount University 1986 — 1987
BS, Business Administration
The George Washington University 1985 — 1986
Business Administration
Boston University 1982 — 1984
Business Administration
The Chicago School of Professional Psychology August 2010 - Present
The Chicago School of Professional Psychology August 2011 - August 2012
Vangent, Inc. November 2010 - January 2012
The Chicago School of Professional Psychology August 2003 - August 2010
IPAT, Inc. September 2003 - July 2009
Pearson Reid London House 2002 - 2003
SBC July 2001 - July 2002
United Airlines June 1999 - May 2000
FERS 1997 - 1998
Skills
Employee Selection, Personality Assessment, Research, Statistics, Psychometrics, Job Analysis, Instructional Design, Talent Assessment, SPSS, Interviewing, Data Analysis, Teaching, Survey Design, Curriculum Design, Talent Management, Organizational..., Interviews, Performance Management, Staff Development, Management, Analysis, Training, Program Management
Education
Illinois Institute of Technology 2001 — 2008
Ph.D., Psychology
Illinois Institute of Technology 1997 — 2000
M.S., Psychology
Bradley University 1993 — 1997
B.S., Psychology
Aiea High School 1989 — 1993
H.S. Diploma
Sotera Defense Solutions, Inc. October 2013 - Present
General Dynamics Information Technology October 2012 - September 2013
Vangent Inc.,a General Dynamics Company December 2011 - October 2012
Vangent, Inc. December 2007 - November 2011
National Geographic Society December 2006 - June 2007
Dashen Bank S.C March 2003 - December 2005
Dashen Bank S.C August 2001 - March 2003
Dashen Bank S.C August 1999 - July 2001
Skills
Member of AICPA, Internal Controls, Revenue Recognition, US GAAP, Financial Statements, Deltek, Sarbanes-Oxley Act, General Ledger, Variance Analysis, CPA, Cost Accounting, Costpoint, Sarbanes-Oxley, Accounting, Process Improvement, Finance, Financial Analysis, Analysis, Government Contracting, Budgets, Managerial Finance
Education
CPA 2006 — 2007
CPA, ACCOUNTING
Maharishi University of Management 2006 — 2007
MBA, ACCOUNTING
Addis Ababa University 1995 — 1999
BA, Accounting
General Dynamics Information Technology January 1996 - Present
Vangent, Inc. January 1996 - September 2011
Aptiv Technology Partners January 1996 - May 2008
Proxicom January 1996 - October 2007
Daou Systems, Inc. January 1996 - January 2005
Sentient Systems January 1996 - January 1999
Education
American University 1990 — 1994
BA, Justice and Society
Sallie Mae April 2009 - Present
Vangent, Inc. April 2009 - Present
Tejase Technologies Inc February 2009 - Present
Lehman Brothers(Barclays Capital) August 2007 - November 2008
Larsen & Toubro Infotech June 2003 - November 2008
John Deere Credit April 2006 - August 2007
Lemtech Solutions January 2001 - May 2003
Skills
Requirements Analysis, SQL, Software Project..., Agile Methodologies, Oracle, SDLC
Education
Bharathiar University 1996 — 2000
Bachelor of Engineering
SofTec Solutions November 2012 - Present
General Dynamics Information Technology October 2011 - January 2013
Vangent, Inc. May 2008 - October 2011
Aptiv Technology Partners October 2007 - May 2008
Proxicom, Inc. January 2005 - October 2007
Daou Systems, Inc. October 1999 - January 2005
Sentient Systems, Inc. July 1992 - October 1999
Skills
Oracle, Microsoft SQL Server, Linux, JavaScript, SQL, Windows, ColdFusion, IIS, Solaris, Perl, Apache, CSS, HTML/DHTML, Java/JSP, PHP, XML/XSLT, ASP/VBScript, Visual Basic, C/C++, M/MUMPS/MIIS, Databases, Software Development, Unix, C++
Education
The Johns Hopkins University 1988 — 1992
B.S., Computer Science
Anne Arundel Community College 1998 — 2004
Certificate, Web Design/Programming
Vangent, Inc.
Skills
Process Improvement, Program Management, Team Building, Customer Service, Project Management, Leadership
Education
Arizona State University 1980 — 1986
Aerospace and Mechanical Engineering
Vangent, Inc. November 2009 - August 2010
Oakwood Worldwide August 2005 - September 2009
Skills
Customer Satisfaction
Education
Arizona State University West 2007 — 2013
Secondary Education
Vangent, Inc. October 2008 - December 2012
CommSPEED AZ, LLC November 2006 - May 2008
Farmers Insurance October 1980 - June 2006
Skills
Team Building, Interviews, Microsoft Excel, Outlook, Recruiting, Customer Service, Microsoft Word, PowerPoint, Management, Microsoft Office
Education
Arizona State University 1973 — 1975
BS, Textiles minor business management
JEM Group Inc. August 2007 - Present
Vangent, Inc. January 2010 - November 2010
Ceridian Corporation January 2007 - February 2010
Ceridian Corporation August 2004 - January 2007
Education
Brigham Young University - Idaho 1996 — 1996
Fashion Design
Vangent, Inc. June 2009 - March 2011
Vangent, Inc. June 2009 - January 2010
USAA February 2007 - May 2008
Skills
Coaching, Training, Customer Service, Process Improvement, Operations Management, Quality Assurance, Call Center, Performance Management, Team Leadership, Program Management, Training Delivery, Team Building, Call Centers, Customer Satisfaction
Education
Bloomfield College
B.A., Political Science/Public Policy/International Relations
Vangent, A division of General Dynamics IT July 2010 - Present
Vangent, Inc. 2009 - 2010
Sallie Mae March 2005 - February 2008
Southwest Student Services Corporation January 2002 - March 2005
Safeway June 2001 - November 2001
Education
Western International University 2000 — 2001
M.B.A., Business Administration
Arizona State University 1986 — 1990
B.S, Recreation/Leisure Management
Retired December 2014 - Present
General Dynamics Information Technology September 2012 - Present
Vangent, A General Dynamics Company October 2008 - September 2012
Vangent, Inc. April 2007 - October 2008
Pearson Governement Solutions 2002 - 2006
Honeywell/HFSI 1985 - 1997
Skills
Program Management, PMP, Software Project..., SDLC, Project Management, Integration, Process Improvement, Requirements Analysis, Software Development, Process Engineering, Enterprise Architecture, IT Strategy, Vendor Management, CMMI, Cross-functional Team..., Business Analysis, Resource Management, Quality Assurance, Change Management, Six Sigma, Management, Business Process..., PMO, Strategy
Education
Creighton University 1997 — 1998
Master of Science, Information Management
Bellevue University 1996 — 1998
BS, Information Management
Drake University 1967 — 1969
AS, Electrical and Electronics Engineering
ADI Meetings & Events August 2009 - Present
Fred Astaire Dance Studios July 2008 - August 2009
Vangent, Inc. March 2003 - March 2008
Education
Arizona State University 2008 — 2009
Bachelor's in RTM, Recreation & Tourism and minor in Special Events Management
Cruise America February 2011 - July 2012
Vangent, Inc. November 2009 - September 2010
Pegasus Solutions 2001 - 2009
Best Western International, Inc. October 1974 - October 2000
Skills
Software Documentation, Call Center, Team Leadership, Vendor Management, Team Building, Recruiting, Management, Process Improvement, Customer Service, Human Resources, Call Centers, E-commerce, Budgets, New Business Development, Cross-functional Team..., Leadership, Sales, Project Management, Visio, Customer Satisfaction, Training, Marketing
Education
Mesa Community College
Associates, General Studies
Arizona State University 1970 — 1973
Geography
General Dynamics Information Technology June 2012 - Present
Vangent, Inc. November 2006 - July 2012
Vangent, Inc. February 2002 - October 2006
River Logic May 2000 - May 2002
Oracle May 1999 - May 2000
U.S. Department of Education February 1998 - March 1999
Close Up Foundation January 1992 - December 1993
Skills
Program Management, Leadership, Strategy, Management, Business Intelligence, Project Management, PMP, Process Improvement, Business Process..., CRM
Education
Boston College 1987 — 1991
B.A., Political Science
Vangent, Inc. January 1999 - Present
Education
Baker University 2002 — 2005
Bachelor of Science, Management
Sevatec, Inc. August 2010 - Present
PerformTech Inc. January 2010 - July 2010
Vangent, Inc. April 1997 - August 2009
Skills
Program Management, Learning Management, Blended Learning, Instructional Design, E-Learning, Project Management, Technical Writing, Proposal Writing, Training, Strategic Planning, Process Improvement, Risk Management
Education
American University 1993 — 1995
MA, Film and Video Production
University of Cincinnati 1982 — 1986
Bachelor of Arts, Art Education
Laundromat May 2015 - Present
Extend Health August 2010 - September 2014
Johnson appraisal Services March 2008 - November 2010
Vangent, Inc. 2010 - 2010
Radisson Plaza Hotel & Suites 2000 - 2001
Skills
Health Insurance, Medicare, Employee Benefits, Health Savings Accounts, Benefits Administration, Insurance
Education
Austin Community College
Computer Aided Design
Tarrant County College
Business
Roadrunner Client Services January 2015 - Present
Bally Technologies November 2012 - December 2014
Jabil 2011 - 2012
Vangent, Inc. November 2009 - November 2010
Games4YouLLC October 2006 - April 2009
Atronic Americas LLC February 1999 - October 2006
Aranex IDEA - IDE Corporation January 1996 - June 1998
ITT Courier May 1990 - September 1996
Skills
Software Documentation, Project Management, Plant Layout, Visio, Manufacturing, Project Planning, Training, Management, Analysis, Business Process, Product Development, Agile Methodologies, Engineering
Education
Arizona State University
BA, Education
Accounting and Finance Personnel, Inc. February 2014 - Present
Randstad November 2010 - October 2013
Vangent, Inc. February 2010 - July 2010
NA May 2009 - February 2010
Lynch Bros. MFG Co. December 2008 - April 2009
Arizona State University Undergrad Admissions April 2006 - May 2008
Skills
Photoshop, JavaScript, HTML, CSS, Flash, Dreamweaver
Education
Arizona State University 2005 — 2008
Bachlors of Art, Digital Art
Mesa Community College 1999 — 2005
Vangent, Inc. 2011 - 2012
SAIC 2011 - 2012
Hapag Lloyd 2008 - 2009
Northrop Grumman Newport News October 2001 - February 2008
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
Norfolk State University 2005 — 2007
MA, Urban Education
Averett University 2001 — 2005
BBA, Business Administration
FormFactor May 2010 - Present
YASH Technologies July 2006 - February 2013
Blue Shield of California August 2009 - May 2010
Vangent, Inc. April 2009 - August 2009
John Deere October 2006 - March 2009
iGATE 2005 - 2006
Manthan Systems 2004 - 2005
Skills
Data Warehousing, Business Intelligence, Data Modeling, ETL, Business Objects, Program Management, Requirements Analysis, Informatica, SDLC, Software Project..., Quality Assurance, Dashboard, Business Intelligence..., PL/SQL, Access, Solution Architecture, Web Intelligence, Data Warehouse..., Oracle, Microsoft SQL Server, Software Documentation, Data Integration, Cognos, SQL, Enterprise Architecture, OLAP, Business Objects XI..., SAP Lumira, SAP Design Studio, SAP Business Objects XI..., SAP BO Explorer, SAP BO XI R2 to R3..., Informatica 8.x to 9.x..., Informatica, ETL Design...
Education
Birla Institute of Technology and Science, Pilani 2004 — 2006
M.S, Software Systems
SSIL 1996 — 1997
PGDCS, Computer Science
Annamalai University 1993 — 1995
M.Sc, Chemistry
Sacred Heart College 1991 — 1992
PGDCA, Computer Science
Vangent, Inc. March 2010 - September 2010
Officer Training Command, Newport September 2008 - November 2008
Refrac Systems June 2005 - August 2006
Skills
Engineering, Mechanical Engineering, Microsoft Office, Training
Education
Arizona State University 2003 — 2007
BSE, Mechanical Engineering
H&R Block August 2014 - Present
Kansas Board of Regents November 2013 - August 2014
Rezolve Group INC September 2011 - September 2013
Rezolve Group INC February 2010 - September 2011
Rezolve Group INC October 2009 - February 2010
Kansas Traffic Safety Resource Office November 2007 - October 2009
Vangent, Inc. May 2007 - November 2007
Skills
Curriculum Development, Internal Communications, Training & Development, Organizational..., Employee Training, Training, Coaching, Customer Service, Leadership, Call Centers, Editing, Instructional Design, Leadership Development, Analysis, Program Management, Management, Team Leadership, Microsoft Office, Team Building
Education
Baker University 2002 — 2007
Bachelor of Arts, Spanish/Mass Communication
Harlaxton College 2005 — 2005
John Deere March 2012 - Present
John Deere October 2010 - March 2012
The Sedona Group December 2009 - October 2010
Target October 2008 - December 2009
Vangent, Inc. December 2007 - September 2008
Skills
Translation, Project Management, Management, Proofreading, Editing, Localization, English, Technical Translation, Linguistics, Foreign Languages, Copywriting, Language Services, Spanish, Coaching, Team Building, Supervisory Skills, Negotiation, Team Leadership, Manage client..., Time Management, Public Speaking, Microsoft Word, Leadership, Microsoft Excel, Training, Process Improvement, Microsoft Office, Customer Service, Research
Education
University of Saint Mary 2015 — 2017
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Baker University 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Black Hawk College 2009 — 2010
TechLaw, Inc. February 2011 - Present
Morehouse College January 2011 - June 2011
Centers for Disease Control and Prevention September 2010 - November 2010
FDA May 2010 - August 2010
Vangent, Inc. August 2009 - May 2010
Morehouse School of Medicine October 2008 - May 2010
Morehouse School of Medicine April 2009 - August 2009
Union Chapel Christian Academy May 2008 - August 2008
Skills
Community Outreach, Program Development, Research, Data Analysis, Public Health, Data Collection, Literature Reviews, Public Speaking, Community Health, Proposal Writing, Qualitative Research
Education
Morehouse School of Medicine 2008 — 2010
Master of Public Health (M.P.H.), Health Administration/Management/Policy
Alabama Agricultural and Mechanical University 2004 — 2008
Bachelor of Science (B.S.), Food Science
Vangent, Inc. November 2009 - Present
American Express January 2005 - July 2009
American Express January 2000 - December 2005
American Express January 1995 - November 2000
Education
Arizona State University West
Bachelor of Science, Busines Administration
University of Phoenix
MBA, Technology Management
TransAm Trucking December 2010 - Present
Vangent, Inc. December 2009 - July 2010
Amarr Garage Doors September 2007 - March 2009
Amarr Garage Doors January 2006 - August 2007
Dorel Juvenile Group January 2001 - January 2004
Education
Baker University 2009 — 2010
Business Management
Indiana University-Purdue University at Indianapolis 1999 — 2005
Psychology
Purdue University 1994 — 1998
General
B & H Cleaning 2010 - Present
Vangent, Inc. March 2010 - July 2010
Avnet Electronics May 2001 - January 2009
Arrow Electronics / Wyle Electronics July 1986 - May 2001
Skills
Electronic Payments, Human Resources, Organizational..., Customer Service, Healthcare..., Regulattory Compliance, Training and Development, Team Building, Leadership, Cross-functional Team..., Document Management, Strategic Planning, Process Improvement, Project Management, Program Management, Production Planning, Product Management, ISO Certifications, Business Analysis, PMP, Call Centers
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Health Care Administration, Specialization in Human Resources Management, 3.97
Product Management Institute 2010 — 2010
Project Management
Amazing Charts February 2014 - Present
Amazing Charts July 2010 - February 2014
Amazing Charts July 2010 - August 2011
Vangent, Inc. July 2008 - March 2010
Brocade Home September 2006 - March 2008
City Connections Realty June 2004 - September 2007
FAL September 2002 - September 2004
Thompson Marketing, Inc March 2000 - August 2002
Skills
Business Development, Social Media, Marketing, Microsoft Office, Strategic Planning, Public Relations, Healthcare Information..., Event Planning, Healthcare, Management, Sales
Education
University of Rhode Island 1997 — 2000
BA, Communications
Assumption College 1996 — 1997
Art Couture Accounting ClerkKenly FarmsJune 2015 - Present
Vangent, Inc. February 2010 - September 2010
Skills
Event Management, Customer Service, Project Management, Training, Team Building, Microsoft Office, Team Leadership, Marketing, Art
Education
Arizona State University
Bachelor's degree, Accounting
University of Arkansas
BA, Art, Graphic Design
Vangent- 2010 Census 2009 - Present
Primerica 1986 - Present
Primerica 1986 - 2011
Vangent, Inc. November 2009 - September 2010
Arizona Affirmative Action Association 2004 - 2010
Church of Jesus 1991 - 2006
Skills
Project Management, Resourceful..., Team Building, Call Center, Team Leadership, Management, Process Improvement, Operations Management, Customer Service, Budgets, Training, Leadership, Strategic Planning, Quality Assurance, Cross-functional Team..., Vendor Management, Sales, Program Management, Coaching, Human Resources, Microsoft Excel, Leadership Development, Strategy, Project Planning, Customer Satisfaction, Analysis, PowerPoint, Outlook, Inventory Management, Change Management, Employee Relations, Performance Management, Contract Negotiation, Call Centers, Recruiting, Organizational..., Business Development, Negotiation, Sales Management, CRM
Education
BYU-Idaho 1973 — 1975
Business Administration and Management, General
BYU
Vangent, Inc. February 2010 - August 2010
Vangent, Inc. February 2010 - August 2010
Education
California State University-Dominguez Hills
Philosophy, Anthropology, Liberal Arts
NSA, the maker of Juice Plus+ February 2012 - Present
Stacia's Home & Pet Services November 2006 - Present
Vangent, Inc. April 2010 - September 2010
McClintock Animal Care Center November 2009 - March 2010
Emergency Animal Clinic February 2009 - January 2010
Kaplan College February 2007 - January 2009
Rough & Ready Lumber Company November 2006 - January 2007
Long Technical College September 2005 - September 2006
Skills
Data Entry, Administration, Teamwork, Customer Service, Transcription, Organizing, Creative Problem Solving
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Complementary and Alternative Health, 4.0
Kaplan College 2007 — 2009
Associate of Occupational Studies, Veterinary Technology
Apache Junction High School 2000 — 2004
High School Diploma, General Studies
Marriott International 2012 - Present
Testa Woods LLC 2011 - Present
Evolvent 2010 - 2011
Vangent, Inc. 2008 - 2010
Unisys 2004 - 2008
Intelsat 2002 - 2004
Iconixx 2000 - 2002
Booz Allen Hamilton 1998 - 2000
Price Waterhouse Management Consultants 1991 - 1998
Skills
Program Management, Change Management, Management Consulting, Strategic Planning, Process Improvement, Budgets, Business Intelligence, Business Transformation, Business Planning, Business Strategy, Performance Management, Strategy, PMP, Management, Business Process...
Education
The Johns Hopkins University
Post Masters Certificate
American University
Master of Business Administration (MBA)
Alcala de Henares University, Spain (via Bowling Green University, Ohio)
Master of Arts (M.A.)
State University of New York at Binghamton
Bachelor's degree, Political Science and Spanish, Minor Economics
Extend Health June 2012 - December 2012
Vangent, Inc. October 2009 - August 2010
Verizon Wireless October 2007 - January 2009
State Farm Insurance January 1996 - August 2007
Skills
Employee Benefits, Microsoft Office, Outlook, Team Building, Customer Service, Recruiting, Insurance, Account Management, Coaching
Education
Brigham Young University 1973 — 1977
BS, Recreation Therapy
Brigham Young University
BS, Recreation Therapy
Life Science Publishing 2014 - August 2014
BYUtv December 2011 - May 2013
Talk Radio News Service August 2010 - December 2010
Vangent, Inc. April 2010 - August 2010
Skills
Blogging, Marketing, Spanish, Editing, Microsoft Excel
Education
University of Virginia School of Law 2014 — 2017
Brigham Young University 2009 — 2013
BA, Broadcast Journalism
Western Pilot Service May 2012 - Present
T Force Energy services February 2012 - December 2012
Hellion Industries/Custom Teez/Hellion Fabworx June 2007 - April 2012
Stealth Demolition Inc. June 2011 - February 2012
Vangent, Inc. February 2010 - September 2010
Aerotek March 2009 - November 2009
Wildlife World Zoo and Aquarium December 2007 - December 2008
Chemical Transportation Inc. October 2005 - February 2007
Skills
CDL Class A, Heavy Equipment..., HAZWOPER, Hazardous Materials, Hazardous Waste..., Hazardous Materials..., Hazardous Chemicals, Process Improvement, Call Centers, Operations Management, Program Management, Team Building, Team Leadership, Customer Satisfaction, Project Management, Quality Assurance, Vendor Management, Training, Management, Customer Service, Leadership, Cross-functional Team..., Logistics, Coaching, Call Center, Budgets, Inventory Management, Analysis, Visio, Outlook, Contract Management
Education
USF OTI Education Center 2012 — 2012
8 hour refresher, HAZWOPPER
Kerry Environmental 2009 — 2009
8 hour refresher, HAZWOPPER
Advanced Online Solutions 2008 — 2008
8 hour refresher, HAZWOPPER
Hazard Prevention Institute. 2007 — 2007
MSHA Certification, MSHA
Chemical Transportation Inc. 2006 — 2006
8 hour refresher, HAZWOPPER
Chemical Transportation Inc. 2005 — 2005
40 Hour Certifiction, HAZWOPPER
Arizona State University West 2003 — 2005
General Studies, General Studies
Arizona State University 2002 — 2002
General Studies, General Studies
Marriott International October 2011 - Present
J. Dean Keegan PC May 2007 - September 2010
Vangent, Inc. December 2006 - March 2007
American Funds April 2006 - November 2006
JW Marriott Desert Ridge Resort and Spa November 2004 - April 2006
Skills
Outlook, Microsoft Excel, Quicken, QuickBooks, Microsoft Works, Microsoft Windows 98, Peachtree, Customer Service, Process Scheduler, Microsoft Office, Microsoft Word, 10 Key, Office Administration, Payroll, Time Management, Customer Satisfaction, Administrative...
Education
Art Institute of Phoenix 1999 — 2000
Culinary Arts
Cubis Media LLC December 2010 - Present
ASU School of Engineering September 2010 - December 2010
R Squared Graphic Design & Advertising June 2010 - August 2010
Vangent, Inc. January 2005 - December 2009
Skills
Web Design, Adobe Creative Suite, Graphic Design, HTML, Typography, jQuery, HTML + CSS, Logo Design, Visual Communication, PHP, MySQL, Layout, Dreamweaver, InDesign, Photoshop, Graphics, User Interface Design
Education
Arizona State University 2007 — 2011
Bachelor of Science (BS), Graphic Design
Vangent, Inc. January 2010 - August 2010
Arizona State University June 2009 - July 2009
The Church of Jesus Christ of Latter-Day Saints September 2008 - February 2009
Brigham Young University July 2007 - August 2008
Education
Brigham Young University 2006 — 2008
BA, History
High School Graduate, Arcadia High School
Mesa Community College
Vangent, Inc. April 2007 - Present
Massie Law Firm PLLC March 2013 - March 2013
BrownGreer PLC January 2003 - February 2007
EL Paso County Court, 4th Judicial District Court December 1999 - March 2002
Skills
Data Entry, Customer Service, Call Centers, Filing, Fax, Management, Courts, Legal Documents, Outlook, Telephone Skills, Software Documentation, Access, Litigation Support, Administrative...
Education
Bryant and Stratton College 2010 — 2013
Associates of Applied Science, Paralegal
USAA February 2013 - Present
GMAC ResCap August 2011 - September 2012
Thomas L. Cardella & Associates January 2009 - August 2011
Vangent, Inc. March 2004 - January 2009
The Music Loft 2000 - 2004
Skills
Customer Service, Coaching, Call Center, Instructional Design, Process Improvement, Microsoft Office, Mentoring, Customer Relations, Public Speaking, PowerPoint, Program Management, Employee Training, Recruiting, Call Centers
Education
American InterContinental University 2004 — 2004
M. Ed., Instructional Design
Western Illinois University 1975 — 1979
BA, Music Education
Sedgwick 2013 - Present
MediRevv 2012 - 2013
Toyota Financial Services 2011 - 2012
Peckham, Inc. 2008 - 2011
Vangent, Inc. 2006 - 2008
Mediacom Communications 2005 - 2006
Skills
Management, Call Centers, Microsoft Office, Time Management, Team Management, Client relations..., Meticulous attention to..., Focused on customer..., Call center management..., Microsoft Office Suite, Skilled multi-tasker, Training and Development, Scheduling / Payroll, Deadline oriented, Hiring and retention, Training, Customer Service, Outlook
Education
AIB College of Business 2014 — 2015
Associate’s Degree, Business Administration and Leadership
General Dynamics Information Technology January 2013 - Present
Vangent, Inc. 2011 - January 2013
American Express May 1998 - December 2005
Boeing January 1997 - April 1998
Regence BlueShield of Washington 1995 - 1996
Skills
Unix, Database Development, SQL, SAS, SDLC, Requirements Analysis, Software Documentation, Business Analysis, SharePoint, Visio, Business Intelligence, Software Project..., Databases, Data Warehousing
Education
Cal State Hayward 1988 — 1990
BS, Statistics Major, Math Minor
Harris Teeter May 2013 - Present
Amerigroup February 2013 - Present
Workplace Options October 2011 - September 2012
GEICO January 2011 - June 2011
Vangent, Inc. April 2007 - December 2010
City of Richmond, Virginia April 2001 - February 2007
Skills
Nationally Certified..., Leadership, Customer Service, Data Entry, Public Speaking, Microsoft Office, PowerPoint, Critical Thinking, Microsoft Word, Research, Microsoft Excel, Teamwork, Time Management, Outlook, Teaching, Training, Pharmacy Technicians, Event Planning, System Administration, Community Outreach
Education
Everest College-Chesapeake 2012 — 2013
Certified Pharmacy Technician, Pharmacy Technician/Assistant
AQUIL SYSTEMS INC. January 2014 - Present
Vangent, Inc. January 2005 - January 2014
Education
Annamalai University 1985 — 1989
Bachelor of Engineering (B.E.), Mechanical Engineering & Production
TeleTech December 2012 - Present
Atlas Forklift Rentals February 2011 - December 2011
Vangent, Inc. January 2010 - July 2011
Atlas Forklift Rentals October 2008 - January 2010
Corporate Job Bank October 2008 - April 2009
Wholesale Mortgage Companies April 1998 - October 2008
Corporate Job Bank August 1996 - April 1998
First Interstate Bank January 1993 - August 1996
Licensed Realtor March 1987 - April 1995
Skills
Wholesale & Retail Sales, Business Development, Sales Presentations, Contract Negotiation, Training, Public Speaking, Wholesale Lending, Retail Lending, Realtor, Credit
Education
Arizona State University 1972 — 1975
Advertising
Cochise College 1971 — 1972
Business Administration, Management and Operations
Booz Allen Hamilton November 2012 - Present
ARINC August 2011 - October 2012
Vangent, Inc. November 2010 - August 2011
Skills
Copper Cabling, Security+, Security Clearance, Structured Cabling
Education
American Public University System
Target November 2009 - February 2012
Vangent, Inc. May 2008 - October 2008
Harkins Theatres May 2007 - December 2007
Fry's Food and Drug May 2006 - September 2006
Skills
Customer Service, Conflict Resolution, Medicare, Medicare Part D, HIPAA, Retail, Cashiering, Cooking, Learning Quickly, Courtesy, Call Centers, Outstanding time..., Keen Listener, Computer Proficiency, Cooperative, Dependable Team Player, Organization, NextGen, Medicare Prescription..., Open Enrollment, Zoning, Data Privacy, Time Management
Education
Arizona State University 2012 — 2016