Williams Lea
Industry: Outsourcing company
DescriptionWilliams Lea Group Limited, branded Williams Lea Tag, is a global company that offers business process outsourcing to large companies. Headquarters: London CEO: David Kassler (1 Dec 2017–) Number of employees: 11,500 Parent organization: Advent International Founded: 1820, London Subsidiaries: The Stationery Office, Williams Lea (UK) Limited
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Williams Lea Employees
The Law Office of Hubert Bell January 2015 - Present
The Legal Connection, Inc. September 2014 - November 2014
Hissey Kientz May 2014 - September 2014
Williams Lea November 2013 - May 2014
The Legal Connection October 2013 - November 2013
MHKKG November 2012 - October 2013
The Home Depot July 2011 - October 2012
Trahan Law May 2012 - July 2012
Stewart Law March 2012 - May 2012
Skills
Intellectual Property, Legal Documents, Legal Research, ProDoc, Notary Public, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat, Personal Injury, Settlements, Mass Mailing, Logistics, Calandering, Call Centers, Records Management, Criminal Law, Customer Service, Westlaw, Legal Writing, Data Entry
Education
Lee College 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Paralegal Studies
Howard Payne University 2005 — 2009
Bachelor's degree, English Language and Literature/Letters
NYC Health and Hospitals Corporation January 2013 - Present
Pitney Bowes December 2010 - August 2011
Williams Lea April 2006 - December 2009
Skills
Xerox Printers, Computers, Office Equipment, Job Scanning, Office Services, Social Media, Conference Coordination, Facilities Operations, Office Administration, Microsoft Excel, Customer Service, Human Resources, Management, Leadership, Microsoft Word, Outlook, Process Improvement, Project Management, Training, Vendor Management, Account Management, PowerPoint, Public Speaking
Education
Kingsborough Community College 2010 — 2013
Associate of Science (A.S.), Physical Therapy Technician/Assistant
Uspiritus, Inc. January 2015 - Present
Express Employment Professionals April 2014 - January 2015
Timeless Tresor April 2012 - February 2014
Timeless Tresor April 2012 - February 2014
Express Employment Professionals 2014 - 2014
Express Employment Professionals 2014 - 2014
Williams Lea October 2010 - January 2012
Delta Direct Staffing March 2009 - August 2010
Skills
Sales, Marketing Support, Jewelry, Inventory Management, Project Management, Trade Shows, Marketing, Top-notch Customer..., Sales & Marketing..., Communication, Copy Editing, Advertising Research, Market Research, Creative Writing, Legal Research, Creative Problem Solving, QuickBooks, Website Management, Product Development, Purchase Orders, Advertising, Market Planning, Direct Marketing, Social Networking, Social Media Marketing, Brand Development, Brand Awareness, Marketing Communications, Online Marketing, Online Advertising, Webmaster Services, Email Marketing, Direct Mail, Customer Service, B2B Marketing, Social Media, Facebook, Lead Generation, Training, Management, Recruiting, Team Building, Leadership, Talent Acquisition, Interviews, Human Resources, Employee Relations, Sourcing, Account Management, Hiring
Education
Jeffersontown High School
Jeffersontown High School
Kaplan University 2009 — 2012
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration, When I ended my last stint at University, my overall GPA was 3.98.
University of Louisville 2005 — 2008
Bachelor's degree, Criminal Justice/Law Enforcement Administration, I ended my studies at U of L with a 3.96 GPA.
Sullivan University 2002 — 2004
Associate's degree, Paralegal Studies, I graduated with a 3.97 overall GPA
Berklee College of Music February 2014 - Present
Williams Lea December 2012 - December 2013
Coco International January 2012 - November 2012
The UPS Store October 2005 - October 2011
Galatea Associates April 2000 - September 2003
Osco Drug May 1995 - April 2000
Education
Indiana University Bloomington 1993 — 1995
Bachelor of Science (BS), Marketing
Epiq Systems September 2013 - Present
UnitedLex Corporation February 2012 - September 2013
UnitedLex Corporation February 2011 - February 2012
Perceptive Software March 2008 - February 2011
EMBARQ February 2006 - March 2008
Williams Lea 2000 - 2006
Shook Hardy and Bacon 1997 - 2004
Skills
Document Management, Process Improvement
Education
Longview Community College 1995 — 1997
Blue Springs High School 1990 — 1994
Highschool
The Men's Wearhouse, Inc June 2010 - Present
Men's Wearhouse January 2007 - June 2010
Williams Lea March 2006 - January 2007
US Army May 2002 - September 2005
Skills
Data Entry, Inventory Control, Purchasing, Customer Service, Inventory Management, Visual Merchandising, Retail Sales, Sales, Team Building, Outlook, Distribution Center..., Facilties, Facilities Management, Leading Meetings, Manufacturing, AutoCAD, Microsoft Office, Life Safety, Military Experience, Physical Security, Security Clearance, Strategic Communications
Education
ITT Technical Institute-Houston West 2006 — 2008
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
JLL / Honeywell June 2015 - Present
Williams Lea December 2013 - June 2015
AEGON Americas May 2005 - December 2013
Iowa Health System June 2001 - May 2005
General Contractor June 1996 - June 2001
Wesly Acres June 1993 - June 1996
Skills
Risk Management, Employee Benefits, Team Building, Coaching, Financial Analysis, Budgets, Project Planning, Training, Contract Negotiation, Negotiation, Facilities Management, Vendor Management, Leadership, Project Management, Operations Management, Management, Customer Service, Process Improvement
Education
Mount Mercy University
BA - Finance, Minor in Business, Major in Finance
Kirkwood Community College
AA, Business
Mitchell Technical Institute
Diploma, Building Trades
DHA Group, Inc. May 2011 - Present
Williams Lea October 2007 - May 2011
MICROS Systems Inc December 2001 - October 2007
Hilton Worldwide February 1998 - December 2001
Skills
Risk Management, Team Leadership, Change Management, Program Management, Training, Project Management, Negotiation, Vendor Management, Process Improvement, Strategic Planning, Analysis, Customer Service, Management, Product Management
Education
Howard University 1989 — 1994
Bachelor of Business Administration (BBA), Marketing
Phillips Academy ANDOVER 1985 — 1989
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
IST Management Services December 2014 - Present
Merrill Corporation June 2013 - September 2014
Merrill Corporation January 2013 - June 2013
Merrill Corporation/ at Winthrop & Weinstine 2011 - 2013
Williams Lea January 2009 - November 2010
Merrill Corporation February 2008 - March 2009
United States Marine Corps Forces Central Command July 1994 - October 2002
Skills
Microsoft Excel, Microsoft Office, Account Reconciliation, Microsoft Word, Auditing, Budgets, Account Management, PowerPoint, Financial Accounting, SAP, Research, Teamwork, Training, Management, Process Improvement, Software Documentation, Outlook, Time Management, Team Leadership, Access, Team Building, Data Entry, Project Management, Customer Service, Salesforce.com, Customer Satisfaction, Call Centers, Troubleshooting, Data Analysis, Strategic Planning
Education
Kaplan University
Bachelor of Business Administration (B.B.A.)
Metropolitan State University
HEartHeaven March 1979 - Present
The Home Depot February 2012 - October 2012
Williams Lea January 2010 - January 2012
Skills
Illustrator, Graphics, Layout, Posters, Digital Photography, Photography, Fine Art, Painting, InDesign, Web Design, Drawing, Oil Painting, Acrylic Painting, Charcoal Drawings, Art Direction, Visual Arts, Music Production, Studio Recording, art, Performing Arts, Digital Printing, Wide Format Printing, Adobe Acrobat, Adobe Design Programs, Corel Draw, Acid Pro, Sound Forge, Sound Mixing, Multimedia Art, Watercolor, Team Leadership, Customer Service, Time Management, Teamwork, Packaging, Shipping, Precise, Creative Writing, Creativity, Creative Services, Creative Direction, Retail, Visual Merchandising, Barbering, Coloring, Logo Design, Apparel
Education
Jefferson Community College 2008 — 2009
Fine/Studio Arts, General
University of Cincinnati 1998 — 2002
Fine/Studio Arts, General
Randstad Sourceright US February 2014 - Present
Pontoon Solutions (formally Adecco Solutions) March 2011 - January 2014
ProcureStaff November 2006 - February 2011
Williams Lea November 2005 - October 2006
Errand Solutions March 2005 - November 2005
Sapphire Technologies October 2004 - March 2005
Batteries Plus August 2003 - October 2004
Capital Husting February 2003 - August 2003
ThyssenKrupp Safway Steel Products September 2001 - November 2002
Electronic Tele-Communications June 1999 - August 2001
Education
ITT Technical Institute-Greenfield
A.A.S, Electronics, Engineering, & Technology
Cooley LLP February 2015 - Present
Cooley LLP February 2014 - February 2015
Cooley LLP September 2013 - February 2014
Williams Lea October 2012 - September 2013
Foley & Lardner LLP March 2010 - September 2012
Colgate Palmolive November 2006 - March 2010
Hempstead Public Library 2004 - 2006
Skills
Document Management, Records Management, Access, Disaster Recovery, Information Management, Intellectual Property, Document Imaging, EDRMS, Management, Program Management, Policy, Records
Education
Long Island University 2004 — 2006
MLS, Library and Information Science
Gettysburg College 1997 — 2001
BA, Political Science
Aldridge Connors, LLP July 2013 - Present
Williams Lea June 2007 - July 2013
Bank of America October 2004 - April 2007
Educational Media Distribution Co March 2002 - May 2004
Skills
Microsoft Word, Copying, Scanners, Office Equipment, Fax, Outlook, Data Entry, Photocopier, Switchboard Operator, Microsoft Office, Microsoft Excel, PowerPoint, Formatting Documents, Document Imaging, Research, Market Research, PeopleSoft, Management, Human Resources
Education
Spelman College 2000 — 2005
Bachelor of Arts, Sociology
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.9
Williams Lea May 2013 - May 2015
UBS Financial Services January 2005 - January 2012
Jersey City One Stop Career Center April 2004 - January 2005
Old Navy November 2003 - February 2004
Skills
Finance, Wealth Management, Microsoft Word, Microsoft Excel, Customer Service, Data Entry, Teamwork, PowerPoint, Microsoft Office, Databases, Banking, Outlook, Access, QuickBooks, Telephone Skills, Administrative..., Training, Administration, Office Administration, Critical Thinking, Team Leadership, Data Analysis, Customer Satisfaction, System Administration
Education
Hudson County Community College 2010 — 2016
Bachelor of Business Administration (BBA)
Bergen Community College 2009 — 2014
Associate of Science (A.S.), Medical Radiologic Technology/Science - Radiation Therapist
Pitney Bowes Presort Services March 2013 - Present
Pitney Bowes Management Services April 2012 - February 2013
Williams Lea January 2010 - June 2011
Uhlig November 2008 - March 2009
DST Systems April 1987 - October 2006
Skills
Customer Relations, Outlook, Word, Excel, Microsoft Office, Customer Service, People Management, Purchasing, Inventory Management, Supervisory Skills, Vendor Management, Team Building, Team Leadership, Inventory Control, Business Writing, Leadership
Education
Longview Community College 1993 — 1995
Associate's degree, Business
Central High School 1980 — 1984
Diploma, High School/Secondary Diplomas and Certificates
RNOkie Graphics January 2015 - Present
Eastland Shoe May 2015 - August 2015
HERE, a Nokia business October 2013 - January 2015
Direxxis, Inc. January 2013 - May 2013
Williams Lea November 2008 - January 2013
IKON Office Solutions now Ricoh Business Solutions June 2007 - November 2008
Atlantic Retail Properties July 2006 - June 2007
IGT May 2005 - September 2005
Sheepscot River Pottery January 1999 - January 2004
Skills
Adobe Creative Suite..., People Soft, Ultipro, Kronos, Symphony, Regis, MS Suite, Stylus, Flash, Quark, CAD, Constant Contact, eWay, HTML web design, PC and Macintosh..., Microsoft Office, Adobe Creative Suite, Mac, QuarkXPress, HTML, Integrated Marketing, Marketing, Graphics, Sales, Layout, PeopleSoft, Adobe Acrobat, Project Management, Social Media, Advertising, Analytics, Brand Development, Business Development, Leadership, Management, Product Management, Social Media Marketing, Account Management, Customer Service, Event Planning
Education
Maine College of Art
Graphic Design - Continuing Education
Wheaton College 2002 — 2006
Bachelor of Arts (B.A.), Graphic Design
Studio Arts Centers International 2005 — 2005
Study Abroad
Brewster Academy 2000 — 2002
High School Diploma
Tag Worldwide 2012 - Present
Williams Lea November 2007 - March 2012
Reader's Digest 2000 - 2007
Skills
Account Management, Catalogs, Integrated Marketing, QuarkXPress, Pre-press, Direct Marketing, Direct Mail, Print Management, Advertising, Variable Data Printing, Publishing, Digital Marketing, Creative Direction, Multi-channel Marketing, Email Marketing, Digital Printing
Education
Iona College 1992 — 1997
Bachelor of Arts (B.A.), Advertising
Wyndham Hotel Group October 2013 - Present
DeVry College of New York August 2013 - October 2013
Williams Lea January 2010 - July 2012
Williams Lea February 2005 - January 2010
Williams Lea March 2003 - February 2005
New York Life Insurance Company February 2001 - March 2003
Lazard Asset Management March 1998 - February 2001
Skills
Performance Management, Vendor Management, Organizational..., Coaching, Team Building, Training, Project Management, Outsourcing, Succession Planning, Account Management, Marketing Communications, BPO, CRM, Leadership Development, Talent Management, Direct Marketing, Recruiting, Budgets, Onboarding, Marketing, Employee Training, Financial Services, Adobe Acrobat, SharePoint, Written & Oral..., Ultipro, SurveyMonkey, Technical Training, Blended Learning, PowerPoint, MS Project, InDesign, Photoshop
Education
New York University 1995 — 1998
MA, Communications & Management
Hofstra University 1988 — 1992
BA, Communications
Williams Lea February 2012 - Present
New York Personal Training October 2011 - Present
Williams Lea October 2009 - February 2012
2020 Companies April 2008 - October 2009
Total Document Solutions May 2001 - April 2008
Skills
Team Building, Account Management, Salesforce.com, Customer Service, Vendor Management, Marketing, Sales Management, Outsourcing, New Business Development, Management, Business Development, Social Media, Sales, CRM, Strategic Planning, B2B, Project Management, Operations Management, Employee Training, Solution Selling
Education
Towson University 2001 — 2004
Business Management
Lenoir-Rhyne University 2000 — 2001
Sports Medicine
Dematha Catholic HS 1996 — 2000
DBI Staffing July 2015 - Present
Stroock & Stroock & Lavan LLP June 2012 - June 2015
Dewey & LeBoeuf LLP March 2008 - June 2012
Williams Lea July 2006 - March 2008
Shearman & Sterling LLP August 2001 - March 2008
Shearman & Sterling LLP 2001 - 2007
Outsourced to Williams Lea, Inc January 2001 - July 2006
Reboul Macmurray Hewitt Maynard & Kristol 1993 - 2001
Debevoise & Plimpton 1985 - 1993
Skills
Litigation Support, Document Management, Outlook, Active Directory, Exchange Management..., iManage, Microsoft Office, Citrix, ADP E-Time, Cisco Call Manager, Cisco Supervisor, FTP, Postini, SDE Magic, Sophos, ViDesktop, Windows 7 Migration, Hummingbird DM, Management, Software Documentation, Microsoft Exchange, Disaster Recovery, Help Desk Support, SharePoint, Troubleshooting, Servers, Blackberry, Blackberry Enterprise..., Technical Support, Lotus Notes, Laptops, Windows 7, SCCM, Information Technology, System Deployment, XP, Windows XP, Customer Service, Team Leadership, Training, Microsoft Excel, Visio
Education
LIU Brooklyn 1997 — 1997
Bushwick High School
Diploma, Accounting
At home January 2014 - Present
Morgan, Lewis and Bockius LLP May 2011 - January 2014
LegalWordPro January 2010 - June 2011
Williams Lea October 2006 - October 2008
ProWest Constructors June 2006 - October 2006
Wilson Sonsini Goodrich & Rosati May 1999 - May 2005
Wilson Sonsini Goodrich & Rosati October 1998 - May 1999
Skills
Recruiting, Litigation Support, Human Resources, Adobe Acrobat, Litigation, Document Management, Outlook, Training, Administrative..., Records Management, Legal Documents, Microsoft Office, Technical Writing, Microsoft Word, Legal Writing
Education
Humphreys College 2009 — 2010
BA (in progress), Paralegal Studies
Gavilan College 1996 — 1997
Paralegal Studies/General Education
RR Donnelley March 2014 - Present
Williams Lea October 2006 - March 2014
Thelen Reid Brown Raysman & Steiner LLP April 2005 - September 2005
Johnson & Wales University February 2003 - February 2005
LePatner & Associates, LLP January 2001 - June 2001
Skills
Data Entry, Time Management, Lotus Notes, SDLC, Databases, Customer Satisfaction, Invoicing, Research, Negotiation, Legal Assistance, BPO, Outlook, Call Centers, Customer Service, PeopleSoft, Records Management, Process Improvement, Outsourcing, Adobe Acrobat, Microsoft Excel, Project Management, Training, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Social Media, Public Speaking, Team Building, Teamwork, Business Analysis, Troubleshooting
Education
Johnson and Wales University 2001 — 2005
B.S, Criminal Justice; History, Sociology and Psychology
Procter & Gamble March 2015 - Present
Procter & Gamble March 2014 - March 2015
Procter & Gamble August 2013 - January 2014
Williams Lea April 2011 - September 2012
Emelia's Kitchen Mediterrean Restaurant November 2006 - July 2011
Form Technology Company August 2006 - May 2011
Emelia's Mediterranean Kitchen and Bar January 2006 - April 2011
P.F. Changs October 2005 - August 2006
P.F. Changs October 2004 - March 2005
Darden IndustriesOctober January 1990 - November 2003
Skills
Excel, Microsoft Office, Word, Camtasia, Lotus Notes, Lotus 123, Immedia, Microsoft Works, Dreamweaver, photoshop CS3, Access, PowerPoint, Problem Solving, Administration, Account Management, Business Analysis, Business Management, Customer Service, Web Design, Data Analysis, Event Planning, Event Management, Forecasting, Graphic Design, HTML, Hospitality, Hardware, Inventory Management, Logistics, Team Leadership, Leadership Development, New Business Development, Operations Management, Purchasing, Quality Management, Retail, SEO, Teamwork, Teaching, Vendor Management, Wireless, Spanish, French, Analysis, AutoCAD, Coaching, E-commerce, Negotiation, CPFR, Microsoft Word
Education
Indiana State University 1989 — 1995
BS, Aero-space Administration, Business Administration
Williams Lea December 2014 - Present
American Lighting And Signalization, Inc. September 2014 - November 2014
Texas Medical Association March 2014 - June 2014
Austin Film Society May 2013 - January 2014
Sundance Institute November 2012 - January 2013
Telluride Film Festival July 2012 - September 2012
Publix Super Markets, Inc April 2012 - July 2012
Working Films, Inc. July 2011 - September 2011
Skills
Nonprofits, Raiser's Edge, File Maker Pro, Research, Mac OS, Social Media Outreach, Facebook Fan Page..., WordPress, Customer Support, Event Planning, Microsoft Office Suite, Windows, Outlook, Final Cut Pro, POS
Education
Ithaca College 2007 — 2011
Bachelor of Science, Cinema and Photography
Tag Worldwide December 2014 - Present
Time Inc. March 2012 - November 2014
QSP February 2009 - February 2012
Williams Lea October 2007 - February 2009
Reader's Digest December 2000 - October 2007
Wallace Computer Services February 1998 - November 2000
Uarco, Inc. December 1987 - June 1993
Skills
Direct Mail, Direct Marketing, Print Management, Purchasing, Negotiation, Project Management, Project Planning, Catalogs, Marketing Strategy, Marketing, Integrated Marketing, Advertising, Packaging, Management, Email Marketing, Account Management
Education
Iona College 1981 — 1985
B.A., Communication Arts
Williams Lea April 2014 - Present
Self Employed October 2013 - Present
Sociable Susan August 2012 - October 2013
Bike & Build June 2013 - August 2013
Planet Fitness January 2012 - June 2013
Purple Squirrel September 2012 - December 2012
Americorps NCCC February 2011 - November 2011
Towson University August 2010 - May 2011
Towson University May 2007 - August 2010
Towson University May 2008 - May 2010
Skills
Management, Writing, Teaching, Public Speaking, Time Management, Creative Writing, Social Media, Facebook, Publishing, Leadership, Interviews, Editing, Feature Articles, Proofreading, Magazines, Freelance Writing
Education
Louisiana State University in Shreveport 2012 — 2012
Graduate Certificate, Non-Profit/Public/Organizational Management
Towson University 2006 — 2010
Bachelors, English
Merchant Cash and Capital LLC December 2013 - Present
Canon Solutions America February 2006 - December 2013
Williams Lea July 2000 - February 2006
Skills
Invoicing, Accounts Payable, Accounts Receivable, Photocopier, Document Management, Account Reconciliation, Accounting, Office Equipment, Account Management, Outlook, Microsoft Excel, Spreadsheets, Customer Service, Lotus Notes, General Ledger, Access, Microsoft Word
Education
Monroe College 2011 — 2014
Bachelor of Science (BS), Accounting, 3.82 GPA
Katherine Gibbs School 2000 — 2002
Associate of Science (AS), Business Administration and Management, General
Crystal Manor November 2012 - Present
Williams Lea April 2009 - Present
Custom Staffing, Inc. 2006 - 2009
20-20 Insights - A Swisspost Solutions Company 2004 - 2006
Forrest Solutions/ Swiss Post Solutions 2004 - 2006
Skills
Management, Customer Service, Event Management, Microsoft Office, Event Planning, Outlook, Project Management, Training, Data Entry, Administrative...
Education
Kingsborough Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
DHL Supply Chain September 2015 - Present
Williams Lea April 2012 - Present
US Army Reserve September 2011 - Present
US Army May 2003 - November 2009
Skills
Physical Security, Security Management, Safety Management, Security, Military Operations, Surveillance, Crisis Management, Emergency Management, CCTV, Access Control, OSHA, Background Checks, General Industry Safety, Safety, Wicklander-Zulawski..., Workers Compensation, Homeland Security, Security Clearance, ProWatch, Private Investigations, Security Operations, Safety Management..., Executive Protection, Risk Assessment, Corporate Security, Security Audits
Education
Indiana University Bloomington 2014 — 2017
JD, Law
Indiana University of Pennsylvania 2008 — 2010
Bachelor's degree, Criminology
Wicklander-Zulawski
Interview & Interrogation Techniques / Advanced
Canon Business Process Services December 2014 - Present
Williams Lea October 2012 - September 2014
Williams Lea June 2012 - October 2012
Williams Lea January 2010 - June 2012
Buddy's Pizza January 2008 - January 2010
Charfoos & Christensen, P.C. August 1998 - January 2008
Skills
Adobe Design Programs, Microsoft Office, Managing Deadlines, Managing Database, Management, Time Management, Facilities Management, Employee Training, OPUS, PeopleSoft, Lotus Notes, Accounts Receivable, Account Reconciliation, Food Safety, Editing, Annual Reports, Delivering Results, Development Of Employees, Leadership, Team Leadership, Team Building, File Archiving, File Management, PnL Management, Forecasting, Ultipro, Insurance, Interviews, Customer Service, Employee Benefits, Human Resources, Analysis, Hiring, Coaching, Vendor Management, Training, Customer Satisfaction, BPO, Account Management, Employee Relations, Customer Retention, Performance Management, Operations Management, Process Improvement, Sourcing, Problem Solving, Project Management, Contract Negotiation, Outsourcing
Education
Wayne State University 2004 — 2007
BA, English
Macomb Community College 1998 — 2004
Associates, General Studies
Macomb Community College 1998 — 2004
Associate's degree, General Studies
Bishop Gallagher 1994 — 1998
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
TotalPro RX June 2015 - Present
Williams Lea June 2014 - June 2015
Forest Laboratories January 2004 - March 2014
JPMorgan Chase January 2001 - October 2001
Skills
Direct Mail, Direct Marketing, Marketing Communications, Pharmaceutical Industry, Creative Direction, Cross-functional Team..., Marketing Strategy, Marketing, Advertising, Production Managment, Digital Printing, Leadership, Program Management, Strategy, Management, Account Management, Sales, Strategic Partnerships, Competitive Analysis, Market Research, Project Planning, Integrated Marketing, Product Marketing, Business Process..., Product Launch, Product Development, Budgets, CRM, Analytics, Segmentation, Marketing Management, Sales Operations, Brand Management, Product Management, Vendor Management, Sales Effectiveness, Graphic Design, Public Speaking, Display Advertising
Education
Long Island University
Bachelor of Science
Williams Lea November 2014 - Present
Lowes Inc February 2013 - November 2014
Red Roof Inn May 2006 - October 2013
Residence Inn January 2006 - May 2006
University of Missouri - Columbia (Student) October 2005 - April 2006
Sbarro's October 1999 - May 2004
Skills
Operations Management, Payroll, Inventory, Relationship Marketing, Customer Satisfaction, Process Scheduler, Recruiting, Inventory Management, Customer Service, Event Planning, Sales, Event Management, Leadership, Management, Training, Microsoft Office, Team Building, Strategic Planning, Public Speaking, Account Management
Education
Lindenwood University 2007 — 2008
Master, Business Administration
University of Missouri-Columbia 2001 — 2006
Bachelor of Science, Hotel and Restaurant Management
Salerno Entertainment 2010 - Present
Workflow One June 2008 - September 2008
Williams Lea April 2007 - May 2008
The Nielsen Company, and RR Donnelley Company February 2003 - April 2007
Skills
Acting, Customer Service, Drama, Entertainment, Musical Theatre, Plays, Public Speaking, Performing Arts, Music, Stage, Theatre, Theatrical Production
Education
Mansfield University of Pennsylvania 1981 — 1986
Swiss Post June 2012 - Present
Merrill Corporation December 2010 - November 2011
Merrill Corporation December 2010 - November 2011
Williams Lea August 2008 - July 2010
Willkie Farr & Gallagher LLP August 2006 - July 2010
RLS August 2006 - July 2010
Williams Lea August 2006 - July 2010
RLS Legal Solutions May 2005 - June 2006
legal solution May 2005 - June 2006
CASE October 2000 - March 2003
Skills
Copying, Answering Phones, Data Entry, Mailroom, Document Scanning, PDF, Excel, DATA SITES, TRANSFERING FILES, MANAGER, EMAILS, BURN CD, DVD, IPRO, Scanners, Telephone Skills, Microsoft Excel, Interviews, Management, Software Documentation, Pdf, Administrative..., Adobe Acrobat, Records Management, Account Management, Administrative..., Customer Service, Team Building, Training, Vendor Management, Sales, Project Management, Outlook, Document Management
Education
BERKELY COLLEGE 2012 — 2014
PRESENT, Legal Studies, General
Katharine Gibbs School 2000 — 2001
NONE, CRIMINAL JUSTICE
PARK EAST H.S 1986 — 1990
DIPLOMA, BUSINESS ADMINISTATIVE
Gibbs New
Criminal Justice and Legal Executive Assistant
Williams Lea September 2012 - Present
Foley & Lardner LLP August 2001 - September 2012
Butzel Long June 1988 - August 2012
Skills
Records Management, Data Entry, LegalKey
Education
Macomb Community College 1982 — 1985
Associate's degree, Liberal Arts
Wayne State University
Self-employed January 2013 - Present
Williams Lea June 2005 - January 2013
The New York Work Alliance October 2003 - June 2005
Skills
Publishing, Management, Negotiation, Training, Experienced Trainer, Networking, Nonprofits, Program Management, Policy, Editing, E-Learning, Troubleshooting, Supervision, Microsoft Office, Published Author
Education
Johnson C. Smith University - JCSU 1983 — 1987
Bachelor of Arts (BA), Urban Studies/Affairs, 3.75
North Forsyth High School 1981 — 1983
Diploma
PNC November 2014 - Present
Robert Half Management Resources October 2013 - October 2014
Williams Lea February 2008 - March 2013
PNC September 1996 - February 2008
Pittsburgh Financial Planners, Inc. March 1993 - September 1996
Skills
Accounts Payable, Accounts Receivable, 1099 Reporting, Travel Desk Management, Procurement & Card..., Proven Record of..., Extensive Leadership..., Excellent Problem..., Process Improvement, Budgets, Payroll, W2, Invoicing, Human Resources, Project Management, Business Process...
Education
Indiana University of Pennsylvania
Gryphon Investors August 2005 - Present
Williams Lea November 1999 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Office Services..., Records Management, Vendor Management, Vendor Relations, Production Management, Video Conferencing, Schedule Management, Executive Management..., Staff Motivation, Self Starter, Inventory Management, Internet Research, Organization Skills, Telephone Skills, Skilled Multi-tasker, Deadline Oriented
Education
Los Medanos College 1995 — 1997
Williams Lea March 2010 - Present
Williams Lea June 2008 - March 2010
Forman Industries Inc May 2007 - July 2007
Skills
Transition Management, Service Delivery, Vendor Management, Operations Management, Process Improvement, Change Management, Performance Management, Customer Service, Project Management, Call Center, Outsourcing Management, Call Centers, CRM
Education
Chamberlain Hunt Academy 2004 — 2006
High School Diploma
Kingsborough Community College
Liberal Arts and Sciences/Liberal Studies
ISG Technology LLC June 2015 - Present
Epiq Systems March 2014 - June 2015
Iris Data Services, Inc. September 2013 - March 2014
edata solutions March 2011 - September 2013
Americo Financial Life and Annuity December 2010 - March 2011
360 Architecture January 2009 - December 2010
SKT Business Communication Services September 2006 - January 2009
Williams Lea 2001 - 2006
Bowne 2001 - 2005
Skills
Active Directory, VMware, VMware ESX, Windows Server, Servers, Citrix, Microsoft Exchange, SAN, Storage, Hardware, Group Policy, System Deployment, Data Center, Technical Support, Microsoft Certified...
Education
Longview Community College 1994 — 1996
Business
Federal Reserve Bank of Chicago April 2010 - Present
Old St. Mary's Church January 2012 - Present
Chicago Symphony Orchestra September 2008 - Present
Grant Park Orchestra June 2011 - Present
RR Donnelley 2010 - 2010
Williams Lea August 2009 - November 2009
JPMorgan Chase June 2008 - May 2009
Bear Stearns January 2007 - June 2008
Bear Stearns Investment Bank September 2002 - January 2007
Bear Stearns August 2000 - September 2002
Skills
Flow Charts, Data Interpretation, Word, Excel, PowerPoint, Microsoft Office, Production, Photoshop, Problem Solving, Customer Relations, Adobe Creative Suite, Team Building, Teaching, Analysis, Music, Illustrator, Event Management, Event Planning, Documentation, Quality Assurance, Spanish, Outlook, Windows, Singing, Data Analysis, Visio, Microsoft Excel, Microsoft Word, Classical, Oratorio, Leadership, Management, Project Management, Social Networking, Opera, Software Documentation, Music Theory, Musical Theatre, Voice Lessons
Education
Indiana University Bloomington 1987 — 1991
MM, Music
University of Miami 1983 — 1987
BM, Music
CLEAResult November 2014 - Present
Mark Group June 2013 - November 2014
SolarCity September 2012 - May 2013
Ciel Power LLC June 2012 - August 2012
Mercury Solar Systems September 2011 - June 2012
Power Home Remodeling Group March 2009 - August 2011
Revenue Development Consulting LLC October 2008 - March 2009
Williams Lea January 2006 - October 2008
Williams Lea March 2003 - January 2005
Tiger Information Systems January 1999 - January 2002
Skills
Start-ups, Business Development, Energy Efficiency, Management, Project Management, New Business Development, Salesforce.com, Team Building, Customer Service, Strategic Planning, Sales, Negotiation, Marketing Strategy, Leadership, Training, Online Advertising, SaaS, Process Improvement, Energy
Education
Kenyon College 1990 — 1994
BA, English
InnerWorkings January 2015 - Present
InnerWorkings 2011 - December 2014
Williams Lea 2011 - 2011
Williams Lea 2009 - 2011
Williams Lea 2007 - 2009
Williams Lea 2007 - 2007
Williams Lea 2005 - 2006
Williams Lea 2004 - 2005
Skills
BPO, Outsourcing, Print Management, Vendor Management, Process Improvement, Operations Management, Change Management, Project Management, Direct Mail, Contract Negotiation, Strategic Planning, Relationship Management, Direct Marketing, CRM, Strategy
Education
King's College London 1999 — 2002
BA, Geography
Repton School 1999 — 2002
Williams Lea July 2011 - Present
Merrill Corporation February 2008 - November 2009
Kramer Levin Naftalis & Frankel LLP 2000 - 2007
Skills
Adobe Acrobat, Scanners, IPRO, LAW 5.0, Litigation Support, Concordance, After Effects
Education
Keiser University-Ft Lauderdale 2010 — 2012
Master of Business Administration (MBA), International Business
New York University 2001 — 2003
M.S., Digital Imaging and Post Production
Middlebury College 1995 — 1999
B.A., Psychology
Williams Lea August 2013 - January 2015
Express KCS 2015 - 2015
RR Donnelley June 2007 - August 2013
OfficeTiger March 2004 - June 2007
IKON Office Solutions January 2000 - February 2004
Xerox 1997 - 2000
Xerox June 1995 - May 1997
IBM June 1985 - June 1995
Skills
Global Sourcing, P&L Management, Sales, New Business Development, Outsourcing, Cross-functional Team..., Business Development, Account Management, Strategy, Leadership
Education
Kean University 1979 — 1982
Amazon July 2013 - Present
McDermott Will & Emery October 2011 - April 2013
Loyola Marymount University January 2012 - January 2013
Absolute Technology February 2011 - June 2012
Williams Lea June 2009 - October 2011
Skills
Java, JavaScript, OS X, HTML, Ruby, CSS, Linux, Scrum, MySQL, Software Development, Git, Agile Methodologies, Programming, Bash, Mobile Applications, Android, SQL, Databases, Eclipse, Intellectual Property, Web Development, Computer Science, C, PHP, Ruby on Rails, Shell Scripting, Maven, Software Engineering, jQuery, WordPress, REST, XML, HTML5, UML, HTTP, Machine Learning, AWS, Amazon SQS, Amazon S3, RSpec, Amazon EC2, Amazon SWF, Rhino
Education
Loyola Marymount University 2011 — 2013
Bachelor of Science (B.S.), Computer Science, Summa cum laude
Williams Lea May 2004 - Present
Allstate November 2001 - May 2004
White Studios October 1996 - November 2001
Skills
Customer Service, Process Improvement, Vendor Management, Outsourcing, Account Management, Business Development, Contract Negotiation, Customer Satisfaction, Management, Operations Management, Leadership, New Business Development, Performance Management, Recruiting, Strategic Planning, Team Building, Training
Education
Long Island University, Brooklyn Campus
Buisness Administration
Novitex Enterprise Solutions October 2013 - Present
Novitex Enterprise Solutions (formerly Pitney Bowes Management Services) May 2011 - October 2013
Document Technologies January 2010 - May 2011
Williams Lea June 1998 - July 2008
Skills
Litigation Support, Outsourcing, Process Improvement, Project Management, Management, EDRMS, Leadership, Vendor Management, Budgets, Training, Team Building, Business Development, Customer Satisfaction, Cross-functional Team..., Account Management, Contract Negotiation, ESI, Change Management, Document Management, New Business Development, Operations Management, Program Management, Strategic Planning, Records Management, Document Review, Solution Selling, Solution Development, Executive Management, Customer Service, Strategy, Consulting, CRM, Professional Services, Recruiting, Strategic Partnerships, Sales, Start-ups, Business Process..., Salesforce.com, Document Imaging, SaaS, Enterprise Content..., Enterprise Software, IPRO, Computer Forensics, Employee Training, BPO, Cloud Computing, Sales Process, Lead Generation
Education
Loyola University Chicago
Project Management Certificate
Roosevelt University
Paralegal Certificate
Saint Mary's College
Bachelor of Arts, Humanistic Studies and English Literature
Dentons September 2011 - Present
Williams Lea May 2007 - August 2011
Luke Oil November 2004 - April 2007
Inner-City Computers January 2000 - September 2004
WaldenSoftware 1993 - December 2000
Electronics Boutique 1993 - December 2000
Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Windows, Troubleshooting, Printers, Customer Service, Customer Satisfaction, Customer Oriented, PDA, Computer Hardware, Hardware Installation, Computer Repair, Training, Windows 7, Active Directory, Network Administration, Servers, Technical Support, SharePoint, Windows Server, Disaster Recovery, Citrix
Education
Ivy Tech Community College 1992 — 1993
Computer Science
Williams Lea August 2014 - Present
Jen's Dog Walking and Pet Sitting July 2010 - Present
IKEA March 2014 - July 2014
CVR Search & Staffing November 2012 - March 2014
CVR Search & Staffing February 2008 - April 2011
E-LOAN February 2006 - September 2007
CVR Search & Staffing August 2004 - February 2006
Kelly Services March 2004 - August 2004
Mark Associates March 2002 - March 2003
ABA Staffing February 2001 - February 2002
Skills
Search, Counseling, Interviewing, Talent Acquisition, Full-cycle Recruiting, SDLC, Psychotherapy, Interviews, Recruiting, Applicant Tracking..., Training, Sales, Team Building, Internet Recruiting, Management Consulting, Sourcing, College Recruiting, Talent Management, Technical Recruiting, Call Centers, Customer Service, Time Management, Onboarding, Temporary Placement, Temporary Staffing, Executive Search, Employee Benefits, Staffing Services, Employee Relations, Human Resources, Resume Writing, Performance Management, Vendor Management
Education
John F. Kennedy University 2003 — 2004
Counseling Psychology
State University of New York College at Oswego 1989 — 1993
Bachelor of Arts, English Writing Arts
Optimal HealthCare Services July 2011 - Present
Williams Lea October 2013 - March 2014
Pitney Bowes February 1995 - February 2012
Sprint January 1998 - January 2005
Motorola January 1995 - January 1998
Abbot Labs January 1992 - January 1995
Quills Office Supplies September 1990 - May 1993
United Airlines June 1987 - September 1990
Skills
Microsoft Office, Business Management, Outsourcing, Operations, Employee Engagement, Team Building, Mentoring, New Business Development, Customer Service, Teaching, Staff Development, PowerPoint, Quality Assurance, Mail, UPS, FedEx, Imaging, Mailroom, Reception, Client Services, Customer Satisfaction, Customer Retention, Operations Management, Process Improvement, Vendor Management, P&L Management, Account Management, Performance Management, Cross-functional Team..., Budgets, Income Statement, Training, Team Leadership, Business Development, Business Process..., Leadership, Project Management, Recruiting, Six Sigma, Contract Negotiation, Coaching, Forecasting, Management, Financial Services, Change Management, Employee Relations, Start-ups, CRM, System Administration, Call Centers
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
MBA, Management/Finance
Roosevelt University 2002 — 2004
Bachlors, Profesional Studies
American Electric Power January 2015 - Present
Williams Lea May 2014 - December 2014
Hampton June 2013 - March 2014
Hampton January 2013 - June 2013
Hilton Oceanfront Resort June 2011 - August 2011
J,D,&E, Inc May 2008 - December 2010
Skills
Teamwork, Customer Service, Supervisory Skills, Schedules, Event Planning, Budget Monitoring, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Organization, Filing, Accounting, Financial Analysis, Financial Accounting, Financial Reporting, Social Media, Customer Satisfaction, Management, Accounts Payable
Education
Marietta College 2008 — 2011
Bachelor of Arts, Management; Accounting
Waldon Adelman Castilla Hiestand & Prout April 2015 - Present
TriMont Real Estate Advisors December 2006 - February 2015
Garden City Group July 2006 - November 2006
Williams Lea September 2005 - July 2006
Skills
Legal Writing, Legal Research, Office Administration, Litigation, Family Law, Administrative..., Legal Documents, Wordperfect, Lexis, Real Estate, Document Review, Pleadings, Westlaw, Outlook, Document Drafting, Legal Assistance, Calendaring, Legal Issues, Immigration Law, Administrative..., Paralegals
Education
Kaplan University 2009 — 2010
Bachelor of Science, Legal Studies
James H Faulkner State Community College 2002 — 2004
Associate of Science, Paralegal Studies
General Motors July 2013 - Present
Kelley School of Business August 2011 - May 2013
General Motors May 2012 - August 2012
Rutan & Tucker, LLP November 2010 - July 2011
Paul Hastings July 2008 - July 2010
Williams Lea January 2007 - July 2008
Williams Lea May 2004 - January 2007
Williams Lea October 2003 - May 2004
Skills
Team Leadership, Project Implementation, Performance Management, Group Presentations, Marketing Management, Business Communications, Recruitment/Retention, Training & Development, Team Building, Teamwork, Conflict Resolution, Change Management, Process Improvement, Customer Relations, Customer Service, Mentoring, Coaching, Project Management, Public Speaking, Strategic Planning, Analysis, Marketing, Human Resources, Employee Training, Training, Time Management, Employee Relations, Strategy, Customer Satisfaction, Market Research, Product Management, Negotiation, Strategic Thinking, Creative Strategy, Leadership, Management, Marketing Strategy, Cross-functional Team...
Education
Indiana University - Kelley School of Business 2011 — 2013
MBA, Marketing and Finance, 3.8
The Washington Campus 2013 — 2013
Public Policy Education for Business Leaders
Indiana University Bloomington
B.S., Ballet and French
Williams Lea November 2014 - Present
BMO Capital Markets October 2010 - November 2014
Gouwens Engineering Consultants, Inc. January 2001 - June 2013
TKA + Partners June 2008 - October 2010
Mark Niego & Company February 2005 - November 2009
Mr. Coupon January 2009 - June 2009
Concrete Reinforcing Steel Institute January 2006 - June 2008
Skills
Architecture, Architectural Design, Space-planning, Sustainable Design, Urban Planning, Design Research, AutoCAD, SketchUp, Submittals, Space planning, Illustrator, Revit, Adobe Creative Suite, Sustainability, InDesign, Rendering, Urban Design, Photoshop, Drawing, Microsoft Office, Quality Control, Space Planning
Education
Judson University 2009 — 2012
Master of Architecture (M.Arch.), Architecture
Judson University 2006 — 2008
Bachelor of Arts (B.A.), Architecture
Illinois Institute of Technology 2003 — 2005
Architecture
Williams Lea December 2011 - Present
Centene Corporation June 2007 - December 2011
Centene Corporation April 2008 - March 2011
Centene Corporation June 2007 - April 2008
Mallinckrodt Pharmaceuticals January 2000 - June 2007
Skills
Project Management..., Medical Terminology, Master Black Belt, Continuous Improvement, Process Improvement, Strategic Planning, Business Process, Documentation, Quality Management, Problem Solving, Statistics, Process Engineering, Metrics, Cross-functional Team..., Change Management, Data Analysis, Team Building, Healthcare, PMO, Quality Assurance, Business Analysis, Product Development, Business Management, Operations Management, Mentoring, Vendor Management, Risk, Cost Reduction, Analysis, Deployment, Visio, Team Leadership, Business Process..., Operational Excellence, Project Planning, Project Management, Management
Education
Kent State University
MBB, Six Sigma Master Black Belt
Lindenwood University
MHA, Healthcare Administration
Lindenwood University
BSBA, Business
RR Donnelley February 2009 - July 2011
Williams Lea November 2004 - December 2008
Bowne Business Solutions October 1998 - November 2004
American Airlines April 1989 - October 1998
Everrgreen International Airlines December 1990 - August 1991
Skills
Outsourcing, Operations Management, Document Management, Budgeting, Customer Service, Investment Banking, BPO, Vendor Relations, Vendor Management, Business Management, Account Management, Business Strategy, Sourcing, Customer Relations, Change Management, Performance Management, P&L Management, Business Transformation, Business Planning, Organizational..., Strategic Sourcing, P&L, Customer Satisfaction, Coaching, Client Services, Leadership Development, Management, Budgets, Business Development, Team Building, Contract Negotiation, Training, Project Management, Process Improvement, CRM, Strategic Planning, Executive Management, Team Management, Leadership, Entrepreneurship, Recruiting, Start-ups, Strategy, New Business Development, Human Resources, Employee Relations, Marketing, Sales, Business Process, Cross-functional Team...
Education
Manhattan College 2010 — 2012
Bachelor of Science, Organizational Management - Suma Cum-Laude, Cumulative GPA 3.91
Buffalo State College
West-Ward Pharmaceuticals January 2015 - Present
Freelance Editor January 2006 - Present
West-Ward Pharmaceuticals September 2014 - December 2014
Ben Venue Laboratories July 2008 - September 2014
The Legal Aid Society of Cleveland March 2008 - June 2008
Williams Lea December 2006 - February 2008
Skills
Sop, Pharmaceutical Industry, FDA, GMP, Validation, Change Control, Software Documentation, CAPA, Pharmaceutics, Technical Writing, SOP development, Quality Assurance, Trackwise, Cross-functional Team..., Analytical Chemistry, Project Management, Publication Planning, Scientific..., Document Management, Document Review, Regulatory Submissions, Regulatory Requirements, Drug Development, Protocol, Technical Documentation, Editing, Proofreading, Medical Writing, GxP, Records Management, Microsoft Office, Team Leadership, Abstracts, White Papers, Quality Auditing, Lifesciences, Medical Communications, Policy Writing, Legal Writing, Development & delivery..., Information Management, Web Design, Documentation Control, LIMS, Fiction and Non-Fiction..., Fiction and Non-Ficton..., Communications Software, Corporate Governance, State Licensing
Education
Kent State University 2011 — 2012
Project Management Certificate, Project Management
Shippensburg University of Pennsylvania 2002 — 2006
Bachelor of Arts (B.A.), English with a Writing Emphasis
Allegheny College of Maryland 2002 — 2002
Early College Education Program, General Studies
Williams Lea September 2012 - Present
Education
Howard University 1981 — 1984
Bachelor of Arts (BA), English Language and Literature, General
Verizon Wireless May 2014 - Present
Delaware North Companies May 2013 - January 2014
Williams Lea August 2012 - March 2013
WesBanco November 2011 - August 2012
Huntington Federal Savings & Loan May 2009 - October 2010
Skills
Communication, Organization, Management, Office Management, Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Microsoft Office, Time Management, Office Administration
Education
Western Governors University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
West Liberty State University 2012 — 2013
Bachelor's degree, Accounting
Marshall University 2006 — 2010
Bachelor of Arts (B.A.), History; Political Science
Williams Lea March 2014 - Present
Sterling High School November 2011 - June 2012
Sterling High School January 2011 - June 2012
Sr January 1996 - January 2009
Skills
Graphic Design, Logo Design, InDesign, Illustration, Photoshop, Illustrator, Brochures, Posters, Typography, Web Design, Logos, Adobe Creative Suite, Dreamweaver, Flash, Flyers, Invitations, HTML, Letterhead, Microsoft Office, Digital Illustration, Animation, Corporate Identity, Business Cards, Graphics, CMS, Layout, Image Manipulation, Banners, Vector Illustration, QuarkXPress, Adobe Acrobat, ActionScript, Adobe Fireworks, SEO, User Interface Design
Education
International Academy of Design and Technology-Online 2009 — 2012
Associates in the Science of Web Design, Web Design
International Academy of Design & Technology
Associate of Science, Web Design
Macquarie Group September 2008 - Present
Williams Lea July 2000 - September 2008
AOQC Moody International June 1998 - July 2000
Arthur Anderson June 1997 - June 1998
Deloitte June 1995 - June 1997
SSP Fittings Co. May 1993 - June 1995
Skills
Marketing Communications, Marketing Strategy, Technical Presentations, Presentation Design, Adobe Acrobat, Outlook, Microsoft Office, Presentation Development, Customer Service, Email Marketing, Marketing, Microsoft Word, Microsoft Excel, Office Management, PowerPoint, Publishing, Research, Public Speaking, Analysis, Leadership, Management, Strategic Planning
Education
Kent State University 1988 — 1993
Bachelor's degree, Journalism
Normandy High School 1985 — 1988
College/University Preparatory and Advanced High School/Secondary Diploma Program
Williams Lea September 2010 - August 2012
Williams Lea November 2007 - July 2010
Williams Lea August 2006 - November 2007
Chicago Park District June 2000 - August 2005
Zion Faith Center Bible Church May 1997 - August 2003
Education
Robert Morris College 2007 — 2009
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Lewis University
Bachelor of Arts (B.A.), Business Administration and Management, General
Dentons March 2007 - Present
Williams Lea January 2010 - August 2011
Williams Lea January 2007 - August 2011
ABS Associates 2003 - 2008
Motorola 2001 - 2003
Skills
XP, Active Directory, Citrix, Troubleshooting, Windows 7, Technical Support, Blackberry, BMC Remedy, Service Desk, Help Desk Support, Blackberry Enterprise..., Group Policy, VPN, Windows Server, Microsoft Exchange, Laptops, Printers, Windows XP, DNS
Education
Keller Graduate School of Management of DeVry University 1999 — 2001
N/A, Telecommunications
Encore Ventures 2015 - Present
Fifth Third Bank September 2012 - Present
Williams Lea November 2010 - October 2012
Lexington Catholic High School 2007 - 2009
Advance Auto Parts 2006 - 2008
Paris Indepedent High School 2003 - 2006
AT&T Mobility 2003 - 2005
Skills
Self Starter, Operations Management, Team Building, Optimistic, Marketing, Customer Service, Recruiting, Outlook, Management, Physical Security, Training, Budget, Coaching, Proficient using..., Work Well Independently, Data Analysis, Time Management, Quality Control, Staff Development, Organizational..., Insurance, Budgets, Customer Satisfaction, Leadership, Public Speaking, Microsoft Office, Sales, Strategic Planning, PowerPoint, Process Improvement, Project Management, Team Leadership, Social Media, Social Networking, Community Outreach, Customer Retention, Microsoft Word, Microsoft Excel, Access, Employee Training, Marketing Strategy, Retail, Program Management
Education
Sullivan University 2010 — 2011
Bachelor of Science, Marketing
Kentucky State University 2000 — 2001
Morehead State University 1998 — 2000
Paris Independent High School 1994 — 1998
Complete Discovery Source July 2011 - Present
iControl ESI May 2010 - July 2011
Williams Lea April 2009 - May 2010
Washington Life Magazine September 2007 - April 2009
GE Capital Solutions December 2005 - September 2007
VerticalNet 1997 - 2001
Skills
Document Review, Litigation Support, ESI, Litigation, EDRMS, Case Managment, Analysis, Case Management, Business Development, Computer Forensics, Commercial Litigation, Consulting, Contract Negotiation, Document Management, Intellectual Property, Legal Assistance, Relativity, Sales, Legal Research, Management
Education
Kutztown University of Pennsylvania 1991 — 1995
BS
Nicor Gas January 2012 - Present
Nicor Gas October 2008 - January 2012
Williams Lea October 2004 - October 2008
Aon December 2001 - October 2004
American Management Systems (AMS) July 1999 - October 2001
Indiana University - Human Resources Department April 1998 - May 1999
Unitrin January 1995 - August 1997
Skills
Sarbanes-Oxley Act, Financial Analysis, Budget, Forecasting, Systems Analysis, System Design, Financial Reporting, Financial Modeling, Strategic Financial..., Corporate Finance, Financial Accounting, Managerial Finance, Accounting, Microsoft Excel, Microsoft Office, PeopleSoft, TM1, Cost Management, Leadership, Management, Business Development, Financial Planning, ERP, Business Analysis, Essbase, Budgets, Risk Management, Process Improvement, Business Strategy, Sarbanes-Oxley, Strategy, General Ledger, Strategic Planning, Business Process..., Hyperion Enterprise, Analysis, Finance, Integration, Executive Management, Internal Controls, Variance Analysis, SEC filings, Financial Services, Consolidation, Project Planning, Cost Accounting, Acquisition Integration
Education
Indiana University - Kelley School of Business 1997 — 1999
MBA, Finance, IT
Indiana University - Kelley School of Business 1990 — 1994
BS, Accounting, Finance
Golf Channel (Formerly Comcast Programming Group) January 2014 - Present
NBCUniversal, Inc. (Formerly Comcast Programming Group) January 2011 - January 2014
Comcast Programming Group April 2009 - January 2011
Comcast Programming Group August 2005 - April 2009
Williams Lea June 2004 - August 2005
Fox Cable Networks June 2002 - March 2004
Fox Cable Networks October 2000 - June 2002
Fox Cable Networks November 1999 - October 2000
Xerox Corporation, Contracted through Phoenix Engineering August 1997 - November 1999
Skills
Technical Support, Leadership, Management, Project Management, Logistics Management, Customer Service, Service Desk Management, Desktop Support..., ITIL, Enterprise Software, Virtualization, Troubleshooting, Windows Server, Vendor Management, Active Directory, Disaster Recovery, Citrix, SharePoint, IT Management, Help Desk Support, Information Technology, Data Center, Project Planning
Education
Los Angeles Pierce College 1988 — 1993
Other, Business, Emergency Medical Technician
United Way of Greater Kansas City May 2014 - Present
United Way of Greater Kansas City May 2011 - Present
Key Times Consulting October 2008 - Present
Key Times Consulting October 2008 - March 2010
Williams Lea November 2000 - August 2006
Bowne Business Solutions September 1998 - November 2003
Ameritech August 1997 - September 1998
UPS November 1996 - August 1997
UPS October 1984 - August 1997
Skills
Business Analysis, Cross-functional Team..., IT Management, Change Management, CRM, Project Management, Strategy, Leadership, Management, Outsourcing, Integrated Marketing, Program Management, Help Desk Support, Managerial Finance, Business Planning, Microsoft Office, Process Engineering, Business Development, Vendor Management, Operations Management, Business Process, SaaS, Process Improvement, Information Technology, Business Continuity, Incident Management, Executive Management, Strategic Leadership, Team Leadership, Strategic Planning, Training, Analysis, Networking, Telecommunications, .NET, Account Management, Marketing, Team Management, Budgets, IT Operations, Call Centers, Long-term Customer..., Team Building, Infrastructure, Technical Support, Start-ups, Hardware, Customer Service, Service Desk, New Business Development
Education
Keller Graduate School of Management 1996 — 2000
MBA
University of Indianapolis 1983 — 1987
BS
Bowles Rice LLP March 2015 - Present
Steptoe & Johnson PLLC September 2014 - March 2015
Williams Lea November 2011 - September 2013
Capuder Fantasia PLLC 2010 - 2011
Williams Lea December 2006 - January 2010
The Employment Law Center, PLLC 2001 - 2004
Skills
Training, Coaching, Microsoft Office, Process Improvement, Training Delivery, Instructor-led Training, Outsourcing, BPO, Software Documentation, SharePoint, Employee Training, Document Management, Legal Writing, Litigation, Legal Research
Education
Kaplan University 2003 — 2007
B.S. Paralegal Studies
Kaplan University
Master's degree, Legal Studies, General
Williams Lea December 2013 - August 2015
Twisted Mango February 2013 - October 2013
Friedman Schuman, PC June 2010 - September 2012
Skills
Microsoft Excel, Event Planning, Customer Service, Microsoft Office, Microsoft Word, Leadership, Sales, Administrative..., Financial Analysis, Time Management, Access, Management, PowerPoint, Office Management, Public Speaking, Research, Administration, Outlook, Social Media, Legal Research, Data Entry, Employee Relations, Office Administration
Education
Lafayette College 2008 — 2010
Saint Joseph's University
Finance, General
Fermilab January 2013 - Present
Williams Lea August 2010 - January 2013
IBM May 2006 - August 2010
Oracle November 2002 - April 2006
iPlanet (a Sun – Netscape Alliance) March 1999 - May 2002
Accenture January 1989 - January 1999
Skills
Outsourcing, Program Management, Business Process, ERP, BPO, Enterprise Software, IT Strategy, SaaS, PMO, Business Analysis, Process Improvement, Management, Business Strategy, Strategic Planning, Oracle E-Business Suite, Management Consulting, Business Management, P&L Management, Business Transformation, Operations Management, Account Management, Business Process..., Cloud Computing, Business Process..., Project Portfolio..., Team Leadership, IT Outsourcing, Oracle Applications, Requirements Analysis, Offshore, Project Management, Professional Services, Leadership, Information Technology, SDLC, CRM, Vendor Management, IT Management
Education
Illinois Institute of Technology 1984 — 1989
Bachelor of Science, Mechanical Engineering with a Minor in Business Management
Williams Lea March 2012 - Present
UltiPro West User Community May 2014 - August 2015
Piper Jaffray September 2006 - February 2012
Piper Jaffray May 2004 - August 2006
Skills
HRIS, Human Resources, Employee Benefits, Payroll, Cognos, Ultipro, Business Intelligence, Onboarding, Deferred Compensation, Benefits Administration, Applicant Tracking..., Taleo, Vendor Management, Process Improvement, Leadership
Education
Iowa State University - College of Business 2000 — 2003
Bachelor of Science, Management Information Systems & Accounting
Aon Hewitt January 2014 - Present
Schawk March 2013 - October 2013
Williams Lea November 2011 - March 2013
Navigant October 2012 - December 2012
US Foods September 2012 - October 2012
BMO Harris Private Banking February 2008 - July 2012
Schawk 2006 - 2007
Hewitt Associates 2001 - 2005
Skills
PeopleSoft, Internal Audit, Requirements Gathering, Financials, Business Intelligence, SQL, Requirements Analysis, PeopleTools, SDLC, Business Analysis, Software Project...
Education
Loyola University of Chicago 1991 — 1994
Bachelor of Science (BS), Computer Science
Canon Business Process Services May 2015 - Present
Williams Lea August 2005 - February 2015
Oce 2002 - 2005
Pitney Bowes 1996 - 2002
DTI LLC 1993 - 1995
US Army 1987 - 1993
Skills
Contract Negotiation, BPO, Customer Relations, Outsourcing, Operations Management, P&L Management, Supervisory Skills, Customer Service, Vendor Relations, Vendor Management, Facilities Management, Team Building, Coordination, Team Management, Coaching, Managed Print Services, Negotiation, Contract Management, Strategic Planning, Microsoft Office, Adobe Acrobat, Public Speaking, Organizational..., Strategic Leadership, Conflict Resolution, Time Management, Community Outreach, Budgets, Operating Budgets, Social Networking, Event Management, Mentoring, Training, Leadership, Management, Sales, Sales Operations, Recruiting
Education
Howard University 1986 — 1987
Morgan Park High School
iDiscovery Solutions July 2014 - Present
DTI LLC June 2011 - July 2014
USIS August 2010 - March 2011
Bryan Cave May 2008 - April 2010
Williams Lea May 2007 - May 2008
Mayer Brown June 2006 - May 2007
USIS October 2005 - June 2006
Top 5 Inc January 2005 - September 2005
Tencorp Inc December 2003 - December 2004
US Department of Labor May 2000 - May 2003
Skills
Litigation Support, Document Review, IPRO, Databases, Litigation, Legal Writing, LiveNote, Leadership, Business Development
Education
Howard University 1998 — 2003
Howard University
Bachelor, Business Administration/Information Technology
Montgomery Blair High School
eg+ worldwide March 2015 - Present
TBWA/Chiat/Day - Los Angeles 2006 - March 2015
Williams Lea August 2004 - April 2006
Seven Worldwide 2000 - 2004
Seven Worldwide 1994 - 2000
Skills
Pre-press, Graphic Design, Creative Direction, Direct Mail, Packaging, Advertising, Image Manipulation, Integrated Marketing, Color Management, Corporate Identity, Art Direction, Brochures, Mac, Creative Strategy, Logo Design, Adobe Creative Suite, Typography, Outdoor Advertising, QuarkXPress, InDesign
Education
Kingston College
Graphic Design Diploma
The University of Wolverhampton
3D Industrial Design
Goldman Sachs September 2014 - Present
Williams Lea April 2004 - September 2014
Skills
Outsourcing, BPO, Project Management, Vendor Management, Account Management, Operations Management, CRM, Change Management, Team Management, Business Process..., Project Planning, Performance Management, Team Leadership, New Business Development, Management, Recruiting, Process Improvement, Service Delivery, Strategy, Business Development, Customer Satisfaction
Education
Lyndon State College 1998 — 2002
Bachelor of Arts (B.A.), Psychology
MB Financial Bank August 2006 - Present
Williams Lea October 2004 - August 2006
Bowne Business Solutions March 1997 - October 2004
Stevens & Tate Marketing Communications February 1994 - March 1997
Education
Illinois State University 1989 — 1993
Covanta Energy February 2014 - Present
ZeroTruck September 2010 - December 2013
Republic Services December 2008 - August 2010
Allied Waste November 2007 - November 2008
Pitney Bowes January 2007 - October 2007
Williams Lea 2004 - 2006
Bowne Business Solutions 1996 - July 2004
RR Donnelley 1991 - 1996
UPS 1983 - 1990
Skills
Business Development, Management, Marketing, Manufacturing, Outsourcing, Integration, Executive Management, Operations Management, New Business Development, Income Statement, Team Building, Strategic Planning, Sales, Entrepreneurship, Negotiation, B2B, Mergers & Acquisitions, Waste, Training, Account Management, Strategy, Forecasting, Recycling, Customer Satisfaction, Leadership, Sales Management, Contract Negotiation, Vendor Management, Program Management, Management Consulting, Waste Management, Start-ups, Process Improvement, Project Management, Selling, Change Management, Budgets, P&L Management, Business Planning, CRM, Competitive Analysis, Business Strategy, Cross-functional Team..., Strategic Partnerships, Team Leadership, Product Development, Sustainable Business, Waste to Energy, Hazardous Waste..., Sustainability...
Education
Hofstra University 1980 — 1984
Bachelor of Applied Science (BASc), Environmental Science
Williams Lea October 2014 - Present
Williams Lea April 2014 - October 2014
Macy's October 2013 - April 2014
Lionbridge December 2007 - July 2013
AIRS a Company of the Right Thing February 2007 - April 2008
Case Western Reserve University June 2005 - September 2006
The Ritz-Carlton Club March 2002 - June 2005
The Great Lakes Science Center January 2001 - February 2002
Skills
Sourcing, Recruiting, Microsoft Excel, Team Building, Management, Call Center, Time Management, Human Resources, Marketing, Customer Service, Call Centers, Account Management, Customer Satisfaction, Sales, Strategic Planning, Sales Management, Payroll, Leadership, Training, CRM, Operations Management, Cold Calling, Social Networking, Event Management, Market Research, Interviews, Hiring, Team Leadership, Event Planning, Public Speaking, Technical Recruiting, Coaching, Employee Training, Social Media, Performance Management, Applicant Tracking..., New Business Development, Marketing Strategy, Employee Relations, Public Relations, Business Development, Talent Acquisition, Vendor Management, Relationship Building, Project Management, Talent Management, Leadership Development, Outlook, Social Media Marketing, Microsoft Word
Education
Kent State University 1991 — 1995
BFA, Acting and Communications
St. Clairsville High School 1988 — 1991
Bredhoff & Kaiser PLLC May 2015 - Present
Dow Lohnes PLLC July 2005 - January 2014
Williams Lea July 2005 - June 2009
Education
Howard University 1984 — 1988
Williams Lea January 2005 - Present
FedEx Office 1989 - 2005
Skills
Print Management, Account Management, Outsourcing, BPO, New Business Development, Management, Operations Management, Vendor Management, P&L Management, Managed Services, Solution Selling, Strategy, Business Development, Team Management, B2B, Business Process..., Professional Services, CRM, Strategic Partnerships
Education
Johnson & Wales University 1987 — 1992
Sedgwick LLP June 2014 - Present
Williams Lea July 2008 - April 2013
Willians Lea March 2007 - July 2008
Williams Lea October 2000 - March 2007
Skills
IT Operations Management, IT Service Management, IT Performance..., IT Asset Management, IT Relationship..., Troubleshooting, ITIL, Technical Support, Disaster Recovery
Education
Kansas State University 1989 — 1994
National American University-Independence
MCSE
Redemption Hill Church October 2014 - Present
Capital Financial Property & Casualty, LLC October 2013 - October 2014
Williams Lea January 2010 - October 2013
Document Technologies International April 2007 - January 2010
Skills
Outlook, Public Speaking, Data Entry, Microsoft Office, Customer Service, PowerPoint, Administrative..., Customer Satisfaction, Team Building, Microsoft Excel, Event Planning, System Administration, Microsoft Word, Leadership, Training, Administrative...
Education
Liberty University 2012 — 2014
Master of Arts (MA), Theological and Ministerial Studies
Liberty University 2007 — 2011
Religion
Virginia Commonwealth University 2004 — 2006
OfficeMax December 2010 - Present
Williams Lea April 2007 - November 2010
Williams Lea April 2007 - June 2010
RR Donnelley December 2005 - April 2007
Citizens Financial Group February 2002 - April 2007
Moore-Wallace, division August 2003 - December 2005
Moore (RR Donnelley) February 2002 - August 2003
REGULUS, Statement provider January 2000 - February 2002
Standard Register October 1998 - December 2000
Defense Language Institute (DLI) January 1995 - December 1999
Skills
Six Sigma, Management, Print Management, Leadership, Customer Service, Outsourcing, Purchasing, B2B, Direct Marketing, Direct Mail, Logistics, CRM, New Business Development, Program Management, Vendor Management, Sales Operations, Account Management, Sales
Education
Loras College 1980 — 1984
BA, Busines & Political Science
Loras College 1979 — 1983
B.A; Certification, Business and Political Science; Russian
Mankato State University
Degree, Business
Williams Lea September 2006 - Present
Shearman and Sterling 2003 - 2006
Sills Cummis & Gross P.C. 1995 - 2002
Skills
Active Directory, Citrix, Outlook, Lotus Notes, Microsoft Office 2007, Windows 7, Document Management, XP, Troubleshooting, Access, SharePoint, Microsoft Office, Software Documentation, Process Improvement, Knowledge Management, Visio, Microsoft Excel
Education
Kean University
Bachelor of Science (BS), Business Management
Jack Henry & Associates December 2014 - May 2015
IBM July 2013 - November 2014
CSC - Computer Sciences Corporation November 2012 - June 2013
Sirius Computer Solutions July 2012 - November 2012
Ascend Learning March 2011 - July 2012
Sprint Nextel November 2010 - March 2011
Sogeti August 2010 - October 2010
Inergy Propane LLC March 2010 - June 2010
Forrest T Jones and Company July 2005 - March 2010
Williams Lea January 2000 - May 2005
Skills
Active Directory, Disaster Recovery, Troubleshooting, VMware, Windows Server, SharePoint, Citrix, Network Administration, Windows, Software Documentation, Data Center, Cisco Technologies, VPN, Hardware, Virtualization, Servers, Technical Support, Networking, System Administration, Microsoft Exchange, Network Security, DNS, Vendor Management, VMware ESX, SAN, Citrix Metaframe, Security, Microsoft Technologies, IIS, Firewalls, Linux, vSphere, Access, Cisco IOS, DHCP, TCP/IP, Windows 7, Windows XP, XP, VMware vSphere
Education
The University of Kansas 1985 — 1988
Johnson County Community College 1984 — 1986
Liberal Arts
Blue Valley High School 1981 — 1985
General, General
Williams Lea June 2012 - Present
Williams Lea August 2007 - June 2012
Skills
Benefits Administration, Kronos, ADP Payroll, HRIS, Employee Benefits, Payroll, Deferred Compensation, Applicant Tracking..., HR Policies, New Hire Orientations, Performance Management, Outsourcing, Employee Relations, Vendor Management, Workforce Planning, Onboarding, Employee Training, FMLA, Human Resources, Employee Engagement, Talent Acquisition, Personnel Management, Talent Management, Labor Relations, Succession Planning, HR Consulting, Interviews, Employee Handbooks, College Recruiting, Recruiting, Employment Law
Education
Loyola University Chicago 2002 — 2005
Williams Lea October 2004 - Present
Newark InOne June 2002 - October 2004
Arthur Andersen & Co. December 1994 - June 2002
Education
Illinois State University 1990 — 1995
Baker Tilly Virchow Krause, LLP 2009 - Present
The Abrix Group, L.P. June 2008 - September 2009
Williams Lea November 2006 - May 2008
Skills
Tax, Sarbanes-Oxley Act, Accounting, Financial Reporting, Auditing, Payroll, Assurance, General Ledger, Accounts Payable, Accounts Receivable, Income Tax, Accountants, Mergers, International Tax, Tax Preparation, Finance, GAAP, Management Consulting, Financial Accounting, Internal Controls
Education
Marquette University Law School 1984 — 1987
Doctor of Law (J.D.)
University of Wisconsin-Milwaukee - Lubar School of Business 1981 — 1984
BBA, Accountiing and Management Info Sys
McDermott Will & Emery January 2014 - Present
Global Employment Solutions April 2013 - January 2014
Reed Smith LLP February 2008 - April 2013
Williams Lea May 2007 - February 2008
Freeborn & Peters LLP August 2003 - February 2007
Altheimer & Gray November 2001 - August 2003
Lord, Bissell & Brook LLP 1999 - 2001
Skills
Active Directory, Troubleshooting, Disaster Recovery, Citrix, Blackberry, Blackberry Enterprise..., Windows 7, IT Management, IT Service Management, Project Planning, Supervisory Skills, Customer Service, Software Documentation, Information Technology, Help Desk Support, Computer Hardware, Technical Support
Education
Southwest School of Business 1985 — 1986
Certificate in Secretarial Services
Lewis University 1984 — 1985
Societe General March 2008 - Present
Williams Lea 2000 - Present
Heller Ehrman 2004 - 2008
Skills
Outlook, Customer Service, Account Management, Teamwork, Vendor Management, CRM, Process Improvement
Education
Kingsborough Community College 1990 — 1992
Data processing
Tag Worldwide June 2015 - Present
Williams Lea October 2010 - May 2015
Williams Lea December 2008 - October 2010
UBS Investment Bank March 2002 - December 2008
UBS Investment Bank October 2000 - March 2002
Skills
Management, Recruiting, Leadership, Personnel Management, Project Management, Human Resources, Training, Vendor Management, Team Building, Microsoft Office, Temporary Placement, Outsourcing, Onboarding, Performance Management, Talent Acquisition, Talent Management, Sourcing, CRM, Applicant Tracking..., PeopleSoft, Employee Training, Employee Engagement, Temporary Staffing, Process Scheduler, HRIS, Accounting
Education
DeVry College of New York's Keller Graduate School of Management 2012 — 2015
Master of Business Administration (MBA), Project Management
University at Buffalo 1995 — 1999
BA, Communication
Williams Lea National Account Sales ManagerRockTennJanuary 2014 - Present
Williams Lea (majority owned subsidiary of Deutsche Post World Net) September 2008 - December 2013
Estee Lauder July 2004 - September 2008
Coty 1989 - 2000
Skills
Purchasing, Strategic Sourcing, Packaging, Trade Show Graphics, Supply Management, Procurement, Sourcing, Strategy, Negotiation, Supply Chain, Vendor Management, Outsourcing, Competitive Analysis, Cross-functional Team..., Supply Chain Management, Business Planning, Manufacturing, New Business Development, Key Account Management, Business Development, Leadership, Process Improvement, Print Management, Management, Strategic Planning, Product Development, Contract Negotiation, Global Sourcing, Account Management, Budgets, Operations Management, Forecasting, Pricing, Six Sigma, BPO, P&L Management, Spend Analysis, Logistics, FMCG, Inventory Management, Change Management, Continuous Improvement, Operational Excellence, Business Strategy, Business Process..., Team Building, Supply Chain..., Supplier Negotiation, CRM, Team Management
Education
Iona College
BS, Business Management
Williams Lea January 2015 - Present
Williams Lea June 2007 - December 2014
Soundings Publications June 2003 - June 2007
Sail Caribbean 1997 - 2003
Skills
New Business Development, Sailing, Online Advertising, Strategic Planning, Marketing, Social Media, Marketing Communications, Account Management, Marketing Strategy, Budgets, Email Marketing, PowerPoint, Online Marketing, Business Development, Advertising, Direct Mail, Direct Marketing, Management, Customer Service
Education
Long Island University, Southampton Campus 1995 — 1999
BSMS, Marine Sciences
National Surgical Hospitals January 2011 - February 2011
Heidrick & Struggles July 2010 - November 2010
Coldwell Banker September 2009 - June 2010
Williams Lea December 2006 - August 2008
Truman College October 2001 - February 2003
Skills
Applicant Tracking..., Onboarding, Recruiting, HRIS, Human Resources, Employee Benefits, Training, Personnel Management, Interviews
Education
Loyola University 2003 — 2006
Bachelor of Business Administration, Human Resources & Marketing
Loyola University Chicago 2003 — 2006
Bachelors, Human Resources Management and Marketing
Porter Hedges LLP October 2014 - Present
Williams Lea August 2009 - October 2014
Riviana Foods Inc. December 2002 - April 2009
Skills
Microsoft Excel, SAP, Microsoft Word, Sales, Medical Terminology, Records Management, Hospitals, Healthcare, Healthcare Management, Oil & Gas Companies, Insurance Policies, Microsoft Office, OPUS, Customer Support, Multi-line Phone, Team Leadership
Education
Rasmussen College-Minnesota 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Houston Community College 1987 — 1990
Nursing
Williams Lea August 2010 - Present
CopyPlex March 1999 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Lee University 1989 — 1992
BS, Buisness
Williams Lea June 2002 - Present
Kinko's 1990 - June 2002
Skills
Customer Service, Outsourcing, Operations Management, BPO
Education
Kent State University at Tuscarawas 1985 — 1988
Associate's Degree
Williams Lea July 2009 - Present
Skills
Business Analysis, Testing, PeopleCode, SDLC, Integration, PeopleSoft, Business Process..., PeopleTools, Software Project..., Requirements Analysis, Vendor Management, Business Process
Education
Jawaharlal Nehru Technological University 1991 — 1993
Master’s Degree, Industrial Engineering & Management, 6.9
Osmania University 1986 — 1990
Engineer’s Degree, Mechanical Engineering, Honors/Distinction
Tag Worldwide September 2014 - Present
Williams Lea October 2011 - September 2014
Georgia Department of Human Resources January 2010 - September 2011
BMD Transport Llc June 2006 - June 2009
Schawk!, Inc. / Anthem! World Wide / Brandimage December 2004 - May 2006
ACCOUNTANTS, INC December 2003 - December 2004
SCHAWK, INC January 1999 - December 2003
Skills
General Ledger, Accounts Receivable, Accounting, Accounts Payable, Payroll, ADP Payroll, Movex, Auditing, Budgets, Accounting Applications, Balance, Invoicing, Cash Flow, Cost Benefit, Bank Reconciliation, Journal Entries, Fixed Assets
Education
Kennesaw State University 1998 — 2001
BS, Business Administration
Kennesaw State University
Bachelor of Science. Degree, Business Administration; Accounting
Williams Lea October 2001 - Present
Education
Kendriya Vidyalaya 1989 — 1992
High School, English, Maths, Biology, Physics, Chemistry
Williams Lea June 2002 - Present
Kinkos October 1990 - June 2002
Education
Kent State University
Assoc. of Science
Williams Lea August 2009 - Present
Williams Lea/Squire Sanders June 2009 - Present
Williams Lea April 2005 - August 2009
Buffalo Wild Wings March 2003 - April 2005
AmTrust Bank September 2001 - July 2002
Circuit City July 1997 - December 2001
Dr. Whiteamire / Physicians Plus March 1996 - May 1997
Skills
Networking, Call Center, Customer Service, Operations Management, Customer Retention, Outlook, Process Improvement, Customer Satisfaction, Training, Inventory Management, Sales, Recruiting, Team Leadership, Account Management, Team Building, Coaching, Microsoft Excel, Strategic Leadership, Vendor Management, Budgets, Microsoft Office, Employee Relations, Performance Management, Management, Leadership, Document Management
Education
Lorain County Community College 2013 — 2016
Undecided, Business Administration and Management, General
The Ohio State University 1996 — 1997
N/A, Pre Occupational Therapy
Pioneer Joint Vocational 1995 — 1996
na, Assistant Medical/Dental/CNA
Evans & Dixon March 2009 - Present
Williams Lea 2004 - 2005
Brinks Hofer Gilson and Lione January 2003 - June 2004
Skills
Litigation, Creditors' Rights, Commercial Litigation, Legal Research, Civil Litigation, Appeals, Trials, Litigation Support, Courts, Bankruptcy, Torts
Education
Saint Louis University School of Law 2005 — 2008
J.D., Law
Lake Forest College 1997 — 2001
B.A., Economics
Williams Lea September 2014 - Present
Williams Lea December 2010 - September 2014
Williams Lea April 2007 - November 2010
Skills
Operations Management, Customer Service, Outsourcing, Vendor Relationships, Business Process..., Customer Satisfaction, Account Management, Vendor Management, Legal Support Services, BPO, Document Processing, Manage Client..., Conflict Resolution, Staff Development, Employee Training, Microsoft Office, PeopleSoft, Operational Excellence, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Human Resources, Accounts Payable, Project Management, Proofreading, Proof of Concept, Sales Process, RFP Generation, Marketing, Citrix, Contract Negotiation, Contract Management, Forecasting, Payroll
Education
Marshall University 2005 — 2007
M.S., Criminal Justice
Wheeling Jesuit University 2001 — 2005
B.S., Criminal Justice
Williams Lea February 2015 - Present
Kent State University 2012 - 2014
Kent State University January 2013 - December 2013
Kent State University May 2013 - August 2013
Kent State University January 2013 - May 2013
Skills
Grant Writing, Research, Facebook, Editing, Student Affairs, Public Relations, PowerPoint, Event Planning, Leadership, Newsletters, Marketing, Microsoft Office, Prezi, InDesign, Career Counseling, Professional..., Academic Development..., Student Government, Public Speaking, Social Media
Education
Kent State University 2012 — 2014
Master's Degree, Higher Education Administration & Student Personnel, 3.90
The Ohio State University 2007 — 2011
Bachelor of Arts (B.A.), Strategic Communication; minors in Spanish and English, 3.90
NICE Systems February 2011 - Present
Emerson Industrial Automation October 2010 - February 2011
Williams Lea February 2009 - August 2010
Williams Lea January 2007 - August 2010
Triad Software Pvt. Ltd. April 2005 - December 2006
Sutherland Global Services October 2004 - April 2005
CSS Corp July 2003 - October 2004
STADS March 2002 - June 2003
Computer Factory India Pvt Ltd February 2000 - February 2002
Twenty First A.D December 1998 - February 2000
Skills
VPN, Windows Server, Active Directory, DHCP, DNS, Servers, Data Center, XP, Network Administration, Firewalls, Switches, Group Policy, VMware ESX, Security, Cisco Technologies, Vendor Management
Education
Madras Christian College
Madras Christian College
Madras Christian College
VMware 2015 — 2015
VCP5-DCV, VMWARE
VMware 2014 — 2014
VCP-training completed, Vmware
Nice Systems 2012 — 2012
Nice Certified Engineer – Nice NIM4.1 DELTA
Nice Systems 2012 — 2012
Nice Certified Engineer – Nice Perform 3.5 Integrations/QM, Information Technology
Nice Systems 2011 — 2011
Nice Certified Engineer – Nice Recording Fundamentals, Information Technology
SUN Micro Systems
SCSA : Sun Certified System Administrator
Avaya
Certified on Structured cabling by Avaya
Various Corporate Clients August 2013 - Present
Skills for Chicagoland's Future (formerly Chicago Career Tech) May 2012 - April 2013
Williams Lea / Bowne Business Solutions August 2004 - May 2011
Heidrick & Struggles March 2004 - August 2004
Williams Lea April 1999 - February 2004
Aquent October 1998 - April 1999
Sibson Consulting 1997 - 1998
A.T. Kearney 1994 - 1997
Skills
Editing, SharePoint, Adobe Acrobat, Microsoft Office, Customer Service, PowerPoint, Graphic Design, Microsoft Excel, Microsoft Word, Leadership, Management, Newsletters, Program Management, Process Improvement, Music, Databases, Creative Direction, Adobe Creative Suite, Photoshop, Excel, Word, Problem Solving, Supervisory Skills, Customer Relations, Public Speaking, Mentoring New Hires, Marketing, Employee Relations, Research, Document Management, Help Desk Support, Style Sheets, InDesign, Outlook, CSS, XHTML, SharePoint Designer, Training Manuals, VBA, Open XML, Data Analytics, Business Process..., Account Management, Change Management, Project Management, Microsoft CRM, Social Media
Education
Illinois Institute of Technology
Certificate, Sharepoint Administration
Illinois Valley Community College
Associates, Arts
National Shakespeare Conservatory
Certificate, Arts
Williams Lea September 2006 - Present
Skills
Account Management, Outsourcing, BPO, CRM, B2B, Team Management, Solution Selling, Vendor Management, Business Development, New Business Development, Management, Call Centers, Service Delivery, Customer Satisfaction, Key Account Management
Education
Los Medanos College
Associate of Arts (AA), Behavioral Sciences
Williams Lea August 2001 - Present
Education
Kaplan University-Davenport Campus 2014 — 2015
Bachelor's of Science, Human Services, Family and Child Welfare
Williams Lea August 2010 - Present
New Covenant Church March 2010 - Present
CopyPlex March 1997 - February 2008
Docucopy 1993 - 1996
Skills
Public Speaking, Customer Service, Social Media Marketing, Sales, Management, Marketing, Advertising, Marketing Strategy, Account Management, Leadership, Marketing Communications, Nonprofits
Education
Lee University
Business
Williams Lea January 2009 - Present
Education
Keller Graduate School of Management of DeVry University
Masters of Human Resources Management, MHRM
EP Energy 2007 - 2012
Williams Lea June 2004 - June 2007
Skills
Oil/Gas, Upstream, Gas
Education
Houston Community College 1982 — 1984
Jack Yates Sr. High 1976 — 1979
Diploma
Williams Lea April 2014 - Present
Nations Holding Group September 2012 - April 2014
Skills
Help Desk Support, Desktop Application..., Screen Printing, Windows 7, Windows XP Pro, Microsoft Office, Internet Explorer, iOS, Apple OS, SharePoint, Remote Desktop, Outlook, Blackberry Enterprise..., Hardware Support, Norton Ghost
Education
Longview Community College 2010 — 2012
Williams Lea April 1997 - Present
Skills
BPO, Team Management, Management, Customer Service, Recruiting, Managed Services, Operations Management, P&L Management, P&L Forecasting, Staff Development, Internal Audit, Peer Mentoring, Leadership, Team Leadership, PowerPoint
Education
Los Angeles Trade Technical College
Mcmh May 2012 - Present
Pitney Bowes September 2011 - May 2012
Williams Lea December 2010 - June 2011
Williams Lea January 2008 - December 2010
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Windows
Education
Laguardia Community College 2013 — 2015
Williams Lea August 2005 - Present
Skills
Invoicing, Microsoft Office, PowerPoint, Access, Spreadsheets, Administrative..., Customer Service, Data Entry, Administrative..., Outlook, English, Microsoft Excel, Telephone Skills, Payroll, Purchasing, PeopleSoft, ADP Payroll
Education
Kingsborough Community College 1990 — 1992
Associate of Arts and Sciences (AAS), Accounting