NICE Systems
Industry: Software company
DescriptionNICE Ltd. is a publicly-traded Israeli enterprise software company. It is one of the largest technology organizations in Israel. NICE develops both cloud and on-premises software based on advanced analytics. The company's software is used for customer experience, regulatory compliance and financial crime prevention. Headquarters: Ra'anana, Israel CEO: Barak Eilam (Apr 2014–) Revenue: 1.015 billion USD (2016) Subsidiaries: Actimize, Nexidia Inc., inContact, Inc.,
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NICE Systems Employees
NICE Systems July 2015 - Present
E*TRADE Financial Corporation 2014 - Present
Dell 2013 - 2014
UBS 2009 - 2012
UBS Wealth Management 2008 - 2009
UBS Wealth Management 2005 - 2008
Quest Diagnostics 2002 - 2003
TD 1999 - 2001
Skills
Business Analysis, Process Improvement, Vendor Management, Change Management, Six Sigma, Project Management, Project Portfolio..., MS Project, Management, Business Strategy, Financial Services, Human Resources, Budgets, Training, SDLC, Risk Management, Banking, Business Process..., Business Requirements, Forecasting, Resource Management, PMO, Requirements Gathering, IT Strategy, Recruiting, Software Project...
Education
Rutgers, The State University of New Jersey-Newark
Mathematics
Bergen Community College
Mathematics, Computer Science
River Dell Regional High School 1995 — 1999
Optical Imaging Ltd. June 2014 - Present
NICE Systems April 2014 - May 2014
Skills
SolidWorks, Dog Behavior, C++, Matlab, Microsoft Office, Engineering, Mechanical Engineering, Testing, Manufacturing, Fluid Mechanics
Education
Tel Aviv University 2009 — 2013
Bachelor of Science (BSc), Mechanical Engineering, 85
The Open University of Israel 2014 — 2016
Bachelor of Science (BSc), Computer Science
NICE Systems December 2009 - December 2011
NICE Systems November 2007 - December 2009
Amdocs 2006 - 2007
Amdocs 2005 - 2006
Mercury Interactive February 2004 - August 2005
Skills
Test Planning, Software Quality..., Quality Center, System Testing, Test Management, Quality Assurance, Software Project..., Test Automation, Testing, Bug Tracking, Test Strategy, ISTQB, Requirements Analysis, Team Leadership, Team Management, Metrics, PMP, SQL, Visual Studio, Microsoft SQL Server, Regression Testing, Integration, Software Engineering, SharePoint, Test Cases, JIRA, Agile Project Management, Software Development, Manual Testing, Integration Testing
Education
Ben Gurion University 2007 — 2008
MBA, Managment
Shamoon College of Engineering (SCE) 2001 — 2005
B.SC, Software Engineering
The Crowd 2012 — 2012
PMP Certification, Project Management
NICE Systems January 2014 - Present
California State University, Chico September 2010 - December 2013
Enterprise Rent-A-Car May 2012 - August 2012
Planner Marketing June 2010 - August 2010
Skills
Marketing, Sales, Direct Marketing, Cold Calling Experience, Customer Service, Lead Generation, New Business Development, Voice of the Customer, SaaS, Analytics, Enterprise Feedback..., Customer Experience, Salesforce.com, Solution Selling, Business Intelligence, Call Centers, CRM, Enterprise Software, Cold Calling
Education
California State University-Chico 2009 — 2013
Bachelors of Science, Business Administration With an Option in Marketing/Sales, 3.3 GPA
Monte Vista High School 2005 — 2009
LifeWatch June 2011 - Present
InRule Technology January 2011 - May 2011
InRule Technology October 2009 - March 2011
CSG Systems January 2007 - November 2009
Ameripay Corporation 2003 - January 2007
Nice Systems 1998 - 2003
Skills
WCF, Agile Methodologies, .NET, Microsoft SQL Server, C#, Software Engineering, Software Development, Visual Studio, Scrum, Object Oriented Design, Test Driven Development, LINQ, Software Design, Web Services, SQL, Cloud Computing, Integration, Web Applications, Software Project..., Enterprise Software, SOA, SaaS, Databases, Design Patterns, Subversion, OOP, Architecture, Test Automation, T-SQL, Agile Project Management, Enterprise Architecture, System Architecture, SDLC, Distributed Systems, UML, Web Development, Solution Architecture, Project Management, Database Design, Cross-functional Team..., JIRA, Business Analysis, Mobile Devices, Quality Assurance, Multithreading, Git, XML, Product Management, Requirements Analysis, Process Improvement
Education
Netanya Academic College
Bachelor’s Degree
Stanley Healthcare January 2013 - Present
STANLEY Healthcare 2007 - Present
STANLEY Healthcare 2006 - 2008
STANLEY Healthcare November 2004 - 2006
NICE Systems 2000 - 2004
Racal Recorders 1997 - 2000
TTS Meridian (Nortel Company) 1995 - 1997
Skills
Business Development, Strategy, New Business Development, Management, Sales Operations, Security, Go-to-market Strategy, Account Management, Solution Selling, Telecommunications, Leadership, Direct Sales, Salesforce.com, Sales Management, Sales, Strategic Partnerships, Sales Process
Education
Carleton University 1989 — 1993
Bachelor of Commerce (B.Com.), Honours, Marketing and Communications, Finance
University of Manitoba 1989 — 1990
Confederation College 1987 — 1989
Communications Diploma, Media Arts - Broadcasting
inContact February 2015 - Present
Onepath Systems March 2014 - February 2015
Anytime Fitness September 2010 - August 2014
ConnectVIEW, LLC December 2011 - September 2012
Spanlink Communications January 2007 - May 2010
NICE Systems June 2004 - January 2007
Verint January 2003 - June 2004
Aspect Software June 2001 - January 2003
Avaya Incorporated January 1989 - June 2001
Skills
Solution Selling, Direct Sales, Unified Communications, SaaS, Account Management, Sales Management, Call Center, VoIP, Sales, New Business Development, Salesforce.com, CTI, Sales Process, Enterprise Software, Business Development, Contact Centers, Telecommunications, Professional Services, Channel, Team Building
Education
University of North Carolina at Charlotte 1985 — 1987
B.S., Business Administration
Bryan College 1983 — 1985
Elon University
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Smart Action Company LLC 2014 - Present
NICE Systems 2013 - 2014
Verint Systems, Inc. 2012 - 2013
Medallia, Inc. June 2010 - June 2012
Service Management Group 2002 - 2010
DeltaTrends January 1999 - August 2002
Equity Search Prague 1997 - 1999
Skills
Strategic Partnerships, Consultative Selling, SaaS, Analytics, Customer Experience, Call Centers, Customer Experience..., Voice of the Customer, New Business Development, Market Research, Enterprise Software, Lead Generation, Business Development, Customer Satisfaction, B2B, Leadership, Direct Sales, Marketing, Retail, Customer Insight, Sales Management, Strategic Planning, E-commerce, Selling, Management, Program Management, Team Building, Social Media, Research, CEM, Business Intelligence, Start-ups, Negotiation, Consumer Insights, Customer Relations, Customer Loyalty, Social Media Marketing, International Business, NPS, Strategy, Sales
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Business Management
Boston University Questrom School of Business 1988 — 1991
NICE Systems July 2013 - Present
ParTech, Inc. December 2008 - July 2013
Skills
SaaS, Windows Server, VMware, Windows XP, Service Delivery, SQL, Technical Support, Windows, Hardware, Troubleshooting, Vendor Management, Computer Hardware, Integration, Windows 7, Servers, Software Documentation, Solution Selling, Active Directory, Operating Systems, Microsoft SQL Server, Software Installation
Education
Aims Community College
NICE Systems November 2013 - Present
JMC Services October 2002 - January 2014
LW Survey Company October 2012 - September 2013
Westwood College February 2011 - October 2012
Citizens Communications March 2001 - October 2002
Skills
Microsoft Office, Troubleshooting, Windows, Software Documentation, XP, Active Directory, Windows Server, Windows 7, Computer Hardware, VMware, Linux, HTML, Microsoft Excel, Cisco Technologies, Customer Service, PowerPoint, Microsoft Word, Database Administration, Team Leadership, System Administration, Linux System..., Networking, Network Administration, DNS, CCNA, Operating Systems, Information Security, TCP/IP, Laptops, Hardware, Citrix, Cisco IOS, VPN, Network Security, Servers, Disaster Recovery, Routers, Access, Software Installation, Technical Support, SharePoint, Virtualization, Computer Security, Microsoft Exchange, Switches, Security, Visio, Data Center, Computer Repair, Supervisory Skills
Education
Baylor University 1996 — 2000
Bachelors of Science, Computer Science
Westwood College - Denver North 2010 — 2013
Bachelors of Science, Systems Securities
NICE Systems July 2007 - Present
Spegnet, LP December 2006 - March 2007
McAfee December 2002 - December 2006
Anritsu Company 1997 - 2002
Skills
Employee Engagement, HRIS, Talent Acquisition, Talent Management, Deferred Compensation, Technical Recruiting, Workforce Planning, Recruiting, Human Resources, Employee Relations, Employee Benefits, Performance Management, Applicant Tracking..., Change Management, Management, Succession Planning, Strategy, Onboarding, Start-ups, HR Policies, Leadership
Education
Bryant University 1983 — 1987
Bachelorâs Degree, Business Administration
SUGOI May 2015 - Present
Arc'teryx Equipment Inc. September 2012 - May 2015
Arc'teryx Equipment Inc. April 2011 - October 2012
Arc'teryx Equipment Inc. October 2010 - April 2011
Theatre Terrific 2007 - April 2011
Radial Engineering May 2010 - October 2010
Honeywell security. ADI Global distribution 2002 - 2009
Crest Impressions February 2001 - March 2002
REALM Communications October 2000 - July 2001
NICE Systems September 1997 - October 2000
Skills
Photoshop, Illustrator, InDesign, Dreamweaver, HTML, CSS, Email Design, Logo Design, Pre-press, Brochures, Web Design, Graphic Design, Graphics, Advertising, Posters, Mac, Stationery, Layout, Email Marketing, Flyers, Typography, Adobe Creative Suite, Flash, Creative Direction, Brand Development, Marketing Strategy, Trade Shows
Education
British Columbia Institute of Technology 2005 — 2007
Vancouver Community College 1996 — 1997
Diploma
NICE Systems May 2006 - Present
IEX January 2002 - December 2006
IEX December 1996 - December 2000
Fidelity Investments April 1994 - December 1996
Fidelity Investments May 1993 - April 1994
Fidelity Investments May 1992 - May 1993
Skills
Enterprise Software, Back Office, Value Realization, Professional Services, SaaS, Software Development, Contact Centers, Pre-sales, Telecommunications, Cloud Computing, CTI, Workforce Management, CRM, Call Center, Avaya, ACD, Integration, Microsoft SQL Server, IVR, Visual Studio, Software Project..., Software Design, Solution Selling, Vendor Management, Management, Customer Experience, Product Management, Tableau
Education
Boston College - Wallace E. Carroll Graduate School of Management 1994 — 1996
Master's Degree, Finance
University of Utah 1989 — 1991
Bachelor's Degree, Finance
Snow College 1986 — 1988
Associate's Degree, General, Graduated Cum Laude
Calabrio, Inc. 2014 - Present
Citrix 2014 - 2014
NICE Systems 2013 - 2014
Verint Systems 2006 - 2013
BMC Software (division is formerly Numara Software) 2002 - 2006
Business Management International 2001 - 2002
RMI Corporation 1993 - 2001
Skills
SaaS, Customer Analytics, Workforce Management, Learning, KPI, Speech Analytics, Customer Retention, Customer Experience, Strategic Partnerships, Partner Development, Avaya, Contract Negotiation, New Business Development, Outsourcing, Strategic Planning, VoIP, Cisco Technologies, Key Performance..., Help Desk Support, Call Logging, Enterprise Software, Managed Services, Solution Selling, Direct Sales, Lead Generation, Sales Process, Big Data, Predictive Analytics, ERP/CRM, Call Recording, Text Analytics, Customer Focus, Customer Insight, Financials, Distribution Systems, Help Desk Management, Cisco, Siemens, Salesforce.com, Leadership, Software Industry, Customer Analysis, Business Development, Start-ups, Call Centers, Professional Services, Management
Education
Western New England College School of Law 1995 — 2000
JD, Law (Evening Division)
Bentley University 1988 — 1992
BS, Management with minor in European History
Simsbury High School 1984 — 1988
Diploma, High School
NICE Systems January 2013 - Present
STJ Retail March 2012 - December 2012
MasterCard Worldwide January 2008 - February 2012
MasterCard 2005 - October 2008
MasterCard 2000 - 2005
Skills
International Sales, Business Development, Customer Engagement, Contract Negotiation, Strategic Consulting, Business Relationship..., Action Oriented, CRM, Strategy, Strategic Partnerships, New Business Development, Leadership, Management, Analytics
Education
Brock University 1995 — 1999
BARLS, Health, Business & Marketing
Durham College 1999 — 2000
PDSA, Brand Marketing
NICE Systems March 2012 - Present
DF Thurston May 2004 - Present
NICE Systems August 2008 - March 2012
AngellFish July 2005 - July 2009
IBM June 1999 - June 2007
Skills
Web Analytics, Digital Marketing, Call Center, Process Improvement, Real Estate, Programming, Customer Relations, Analytics, Customer Service, CRM software, Management Consulting, Business Analysis, Telecommunications, Business Process..., Customer Experience, Business Process, Problem Solving, Visio, Access, Consultancy, Business Management, Data Analysis, Change Management, Business Strategy, Microsoft Office, CRM, Team Leadership, Project Management, Call Centers, Strategy, Management, Enterprise Software, Software Development, SaaS, Professional Services, Integration, Vendor Management, Business Development, Business Intelligence, Account Management, Requirements Analysis, Program Management, Software Project..., Consulting, Cloud Computing, Cross-functional Team..., Start-ups, Entrepreneurship, Product Management, IT Strategy
Education
Bryant University 2005 — 2008
MBA, Business Administration and Management, General
Bryant University 1995 — 1999
BA, CIS
Morse 1991 — 1995
NICE Systems January 2015 - Present
NICE Systems October 2013 - January 2015
NICE Systems September 2010 - October 2013
Aspect Software February 2000 - September 2010
KeyBank August 1995 - February 2000
Skills
IVR, Unified Communications, CTI, ACD, Contact Centers, Avaya, CRM, Call Center, Call Centers, Call Logging, Channel Partners, Cisco Call Manager, Cisco Technologies, Cloud Computing, Data Center, Customer Experience, Genesys, Enterprise Software, Go-to-market Strategy, IP, Inbound Marketing, LAN-WAN, Integration, Leadership, Managed Services, Mobile Devices, Network Architecture, Outsourcing, Partner Management, Pre-sales, Process Improvement, Product Management, Professional Services, Program Management, RFP, SIP, SaaS, Sales Engineering, Salesforce.com, Service Delivery, Solution Selling, Solution Architecture, Switches, Solutions Marketing, System Deployment, TCP/IP, Telecommunications, Troubleshooting, Telephony, Vendor Management
Education
University of Notre Dame - Mendoza College of Business 2014 — 2016
Master of Business Administration (MBA)
Bowling Green State University 1993 — 1995
BS, Biology
Turner Broadcasting June 2012 - Present
NICE Systems September 2004 - May 2009
M2 Communications January 2002 - September 2004
Prudential Securities 1999 - 1999
Skills
Microsoft Excel, Microsoft Word, Oracle E-Business Suite, Oracle Reports, Salesforce.com, QuickBooks, Microsoft Office Xp, Internet Explorer, Sales Operations, Trade Shows, Event Planning, Business Travel
Education
BCA
Caldwell College
Bachelor of Science (B.S.), Biology, General
New Jersey City University
Bachelor of Science (B.S.), Biology, General
St. Mary High
KEMP Technologies March 2014 - Present
Von Technologies October 2012 - Present
CBS Corporation October 2013 - December 2013
Proskauer Rose LLP July 2013 - August 2013
Lev Tech Consulting February 2009 - June 2013
Comsewogue H.S October 2008 - February 2009
NICE Systems November 2007 - June 2008
Northrop Grumman February 2007 - November 2007
Shearman & Sterling LLP February 1998 - April 2006
Skills
Active Directory, Servers, Windows Server, DNS, Networking, Citrix, VPN, Windows 7, Microsoft Exchange, Troubleshooting, Technical Support, Information Technology, VMware, Cisco Technologies, DHCP, XP, Network Administration, System Administration, Help Desk Support, Disaster Recovery, VMware ESX, Hardware, Blackberry Enterprise..., Security, Group Policy, Operating Systems, Software Installation, Routers, WAN, Switches, ITIL, Cisco Routers, VoIP, Blackberry, Laptops, SAN, Microsoft SQL Server, Data Center, TCP/IP, Integration, Computer Security, iPad, Windows, SQL, Computer Hardware, Virtualization, CCNA, HP, Citrix Metaframe, Printers
Education
New Horizons 2011 — 2012
Cisco ICND1 & ICND2, Cisco Certified Network Associate
Long Island Lanop 1995 — 1996
CNE Certified Novell Engineer, CNA Certified Novell Administrator
Briarcliffe College 1993 — 1995
Associate's degree, Electronics and Computer Engineering Technology
NICE Systems September 2012 - Present
Accenture July 2006 - September 2012
IEX 2000 - 2007
NICE Systems 1998 - 2006
Sprint Nextel 1989 - 1998
Skills
Workforce Management, Quality Management, Contact Center, Customer Experience, Contact Centre, Customer Satisfaction, Performance Management, BPO, Customer Relations, Back Office, Call Routing, IEX, Outsourcing, Telecommunications, Operations Management, Vendor Management, Business Process..., Business Analysis, Process Improvement, Change Management, Strategic Planning, Business Management, Process Engineering, Program Management, Sales Management, Business Transformation, Analytics, Customer Service, Management Consulting, Forecasting, Business Process, ACD, Contact Centers, Management, Enterprise Software, Sales Process, Performance Improvement, Professional Services, Call Centers, CRM, Operational Excellence, Business Intelligence, Service Delivery, Strategy, IVR, SaaS, Pre-sales, Cross-functional Team..., Product Management, Solution Selling
Education
Amberton University 1999 — 2002
Masters, Strategic Leadership
Amberton University 1994 — 1999
Bachelor Degree, Business Management
Sigma Systems October 2012 - Present
NICE Systems 2011 - 2011
Amdocs 2008 - 2010
Skills
Forecasting, Financial Analysis, Business Analysis, Financial Reporting, ERP, Cross-functional Team..., Sales Operations, Salesforce.com, Budgets, Budgeting, Variance Analysis, Excel, Financial Planning, P&L, Business Objects, Process Improvement, Telecommunications, Product Management, Cost Analysis, PowerPoint, Sales Management, Business Development, CRM, Competitive Analysis, Sales Compensation, Microsoft Dynamics
Education
Netanya Academic College 2008 — 2010
MBA, Business Administration (Major Finance)
The Open University
Bachelor, Economics & Business Management
NICE Systems July 2013 - Present
GoDaddy.com March 2005 - June 2013
GoDaddy.com March 2004 - March 2005
GoDaddy.com May 2003 - March 2004
Go Daddy.com May 2002 - May 2003
TechUSA May 2000 - April 2002
Skills
Operational Efficiency, Process Efficiency, Business Efficiency, Workforce Management, Employee Training, Business Analysis, Root Cause Analysis, Project Management, Six Sigma, Lean Thinking, Leadership, Operations Management, Operational Support, NICE, NICE Call Recording, Green Belt, Business Process..., SEO, Online Advertising, Analysis, Process Improvement, E-commerce, Customer Service, Consulting, Negotiation, Strategic Planning, WordPress, PPC, Email Marketing, Web Hosting, HTML, Software Documentation, Sales, System Administration, Business Process, Product Management, Management, Team Leadership, Call Centers
Education
Arizona State University 2011 — 2012
Green Belt Six Sigma Certification, A
Arizona State University 1998 — 2000
Bachelor of Interdisciplinary Studies, Business and Philosophy
Northern Arizona University 1996 — 1998
Philosphy, Business
NICE Systems February 2012 - Present
Johnson County Community College May 2010 - May 2012
Baker University September 2008 - May 2012
Merced Systems (Acquired by NICE Systems) September 2010 - January 2012
Yoh IT February 2010 - September 2010
Sprint June 2008 - April 2009
Sprint January 2003 - June 2008
Sprint June 2000 - January 2003
Sprint May 1995 - June 2000
Electronic Data Systems August 1993 - May 1995
Skills
Linux, XML, SQL, Perl, MySQL, Solaris, HTML, PL/SQL, COBOL, SDLC, PHP, XP, Performance Management, Nagios, Salesforce.com, Unix, Oracle, Software Development, Testing, SaaS, Data Warehousing, Business Analysis, Requirements Analysis, Enterprise Software, Troubleshooting, Databases, Web Applications
Education
Webster University 1991 — 2005
M.A, Computer Resources & Information Management in 2005
California State University-Sacramento 1982 — 1986
B.S., Business Administration/MIS
Johnson County Community College
UNIX Programming
NICE Actimize July 2015 - Present
NICE Systems September 2013 - July 2015
Bilbus September 2010 - September 2013
BCF Strategix January 2009 - September 2013
Fundtech August 2001 - December 2008
Tescom June 2000 - August 2001
Burlington Industries June 1995 - June 2000
Valeo August 1990 - August 1993
Skills
Business Development, Venture Capital, Entrepreneur, Corporate Development, Mergers, Cash Management, Corporate Finance, Banking, Business Strategy, Start-ups, Financial Modeling, Risk Management, Entrepreneurship, Strategic Partnerships, Mergers & Acquisitions, Investments, New Business Development, Strategy, Investment Banking, Private Equity, Payments, Executive Management, Finance, Product Management, Due Diligence, Consulting, Strategic Planning, Financial Services
Education
American University - Kogod School of Business 1993 — 1995
MBA, Finance
University of Maryland - Robert H. Smith School of Business 1986 — 1990
BS, Finance & IS
Oracle May 2013 - Present
Salesforce.com November 2011 - April 2013
Ex Libris November 2009 - August 2011
Ex Libris October 2006 - November 2009
NICE systems 2003 - 2006
ReachCast Corporation 1999 - 2002
Oracle 1989 - November 1999
MGM/United Artists 1986 - 1988
Andersen Consulting 1981 - 1986
Skills
SaaS, Product Marketing, Product Management, subscription services, Cloud Computing, Enterprise Software, Business Operations..., Corporate marketing, Strategic Planning, Professional Services..., Account Management, Sales Management, International Management, Marketing, Leadership, Go-to-market Strategy, Professional Services, Business Operations, Business Intelligence, Salesforce.com, Business Development, Start-ups, Program Management, Integration
Education
California State University-Northridge
BSc., Business, Marketing
Saudi Aramco December 2013 - Present
Apex Consulting for Wells Fargo October 2013 - December 2013
African Barrick Gold August 2010 - June 2013
Walgreens 2009 - August 2010
DENO GOLD MINING COMPANY July 2007 - February 2009
Strata Safety 2009 - 2009
NICE Systems March 2005 - July 2007
Zarafshan - Newmont Joint Venture August 2001 - February 2005
Newmont Mining Corporation January 1998 - August 2001
LOCKHEED MARTIN ASTRONAUTICS January 1996 - January 1998
Skills
Troubleshooting, VoIP, ERP, Management, Microsoft Office, Linux, HTML, C++, Database Administration, Hardware, Java, English, Unix, Servers, Electrical Engineering, Procurement, Databases, Project Planning, Team Management, Project Management, Analysis, Team Leadership, Perl, Enterprise Software, Oracle, Cisco Technologies, ITIL, Solaris, Wireless, Technical Support, Windows Server, Manufacturing, Gold, MySQL, Integration, System Administration, Contract Management, Engineering, Windows, Mining, Microsoft SQL Server, Strategy, Project Engineering, Testing, Networking, Telecommunications, Commissioning, Operations Management, Software Documentation, International
Education
West Virginia University 1991 — 1995
B.S, Computer Engineering
West Virginia University 1991 — 1995
B.S, Electrical Engineering
Butler County Community College 1980 — 1982
A.ASc, Computer Data Processing
NICE Systems March 2012 - Present
NICE Systems February 2011 - March 2012
NICE Systems March 2007 - February 2011
Skills
Object Oriented Design, WinForms, Design Patterns, OOP, Software Design, .NET, Multithreading, Server Architecture, C#, ADO.NET, Visual Studio, Software Development, Server Side, SQL Server, SQL, Programming, Distributed Systems, System Architecture, Java, Windows, Software Engineering, Customer Satisfaction, Customer Relations, Microsoft SQL Server, Customer Service, Agile Methodologies, Customer Communication, Customer Support, Win32 API, WPF, Scrum, Solution Architecture
Education
Ben-Gurion University of the Negev 2003 — 2007
Computer Science B.Sc
Oracle March 2015 - Present
SYNETY May 2014 - Present
NICE Systems August 2013 - Present
LiveVox July 2010 - August 2013
VFA January 2009 - July 2010
Genesys SoundBite Communications 2003 - January 2009
Genesys SoundBite Communications 2002 - 2003
Staples 2002 - 2002
Digitas 1998 - 2001
Equity/ Beacon Management 1993 - 1998
Skills
Enterprise Software, Global Sales Management, Contact Strategy, E-commerce Solutions, Strategic Planning, Channel Management, SaaS, Sales Operations, Brand Management, Cloud Technology, Business Innovation, New Business Development, Launching of New..., Web Strategy, Cloud Computing, Sales, Integrated Marketing, Strategy, Direct Sales, Channel Partners, Solution Selling, Marketing, CRM, Account Management, Strategic Partnerships, Lead Generation, E-commerce, Selling, Sales Process, Management, Sales Management, Call Centers, Go-to-market Strategy, Leadership, Business Development, Marketing Strategy, Telecommunications, Customer Retention, Multi-channel Marketing, Salesforce.com, Team Management, Product Launch, Business Process..., VoIP, Product Management, Start-ups, Business Administration
Education
Boston University - School of Management
Master of Business Administration
Cornell University
Bachelor of Science
NICE Systems October 2013 - Present
Medtronic April 2007 - July 2013
Safilo August 2002 - February 2007
Skills
Biomedical Engineering, Operating Room, FDA, Medical Devices, Capital Equipment, Outlook, ISO 13485, Cardiology, Windows, CAPA, Quality System, Validation, Customer Service, Surgeons, Microsoft Excel, Software Documentation, PowerPoint, Troubleshooting, Credit, Payments, Accounting, Auditing, Sales Operations, Accounts Payable, Accounts Receivable, Account Reconciliation, Accruals, Invoicing, General Ledger, JD Edwards, Fixed Assets, Balance, Hyperion Enterprise, Cost Accounting, US GAAP, Expenses, Financial Statements, Variance Analysis, Hyperion
Education
Ashford University 2009 — 2013
Bachelor of Arts (B.A.), Accounting and Business/Management
Spectra Logic September 2015 - Present
NICE Systems May 2015 - September 2015
NICE Systems April 2013 - September 2015
Check Point Software Technologies December 2010 - April 2013
Ben Gurion University of the Negev October 2010 - July 2011
Ben Gurion University of the Negev September 2008 - July 2011
Amdocs May 2010 - December 2010
Skills
Linux, Object Oriented Design, C, Java, C++, Software Development, OOP, Virtualization, Eclipse, Firewalls, Multithreading, Bash, Visual Studio, C#, TCP/IP, Network Security, HTML, Windows, SNMP, Scripting, Logic Programming, JavaScript, DebugDiag, Software Engineering, Design Patterns, Programming
Education
Ben-Gurion University of the Negev 2007 — 2011
Bachelor of Science (BSc), Computer Software Engineering
Self Employed Graphic Design SpecialistVitalsNovember 2013 - Present
Global Duty Free Corporations July 2013 - Present
ReGenesis Healing &Wellness Medi-Spa August 2013 - August 2013
Intralinks July 2013 - July 2013
NICE Systems March 2013 - March 2013
Skills
Graphic Design, Photography, Illustrator, Photoshop, InDesign, Flash Animation, Wireframes, Sketching, Live Sound, Sound Reinforcement, Sound Mixing, Microsoft Office, Graphics, Email Marketing, Logo Design, Microsoft Excel, Brochures, Web Design, Social Media Marketing, Marketing, Flyers, Advertising
Education
Anthem Institute-Jersey City 2012 — 2013
Pindrop Security June 2015 - Present
Story Street Consulting, Inc. September 2013 - Present
NICE Systems November 2012 - September 2013
Aspect Software September 2009 - November 2012
Aspect Software 2002 - 2008
CHRYSLER FINANCIAL 2004 - 2005
Akibia 1999 - 2001
Angle Inc. 1994 - 1999
Marine Systems Corp. 1990 - 1991
Skills
PMP, IVR, Business Development, Vendor Management, Business Process..., Strategic Consulting, Program Management, Software Project..., Strategy, Team Building, Management, Leadership, PMO, Cross-functional Team..., Pre-sales, Telecommunications, Project Management, Business Intelligence, Business Analysis, Call Center, Integration, Project Portfolio..., Enterprise Software, Call Centers, Contact Centers, Cloud Computing, Agile Methodologies, ACD, Unified Communications, VoIP, CTI, Data Center, Consulting, SaaS, Professional Services, Analysis, Business Process..., Product Management, Solution Architecture, Telephony, SIP, Agile Project Management, System Deployment, Business Process, IT Strategy, SDLC, Service Delivery, CRM, Outsourcing, Managed Services
Education
Northeastern University 1974 — 1980
Electrical Engineering
Needham High School 1966 — 1969
Boston University
Advanced, Project Management
Xeva Mortgage November 2013 - Present
Verico My Hometown Mortgage November 2007 - October 2013
Philips Lighting BU SSL July 2007 - October 2007
TIR Systems Ltd. July 2006 - June 2007
TIR Systems Ltd. August 2002 - June 2006
NICE Systems February 1996 - November 2001
Scientific Atlanta 1991 - 1996
Skills
Residential Mortgages, Quality Assurance, Process Improvement, Mortgage Lending, Refinance, Rates, Loans, Mortgage Underwriting, Mortgage Banking, Business Process..., Strategic Planning, First Time Home Buyers
Education
British Columbia Institute of Technology 1989 — 1991
Innovation Endeavors 2009 - Present
Yahoo! 2008 - 2008
NICE Systems 2005 - 2007
Nir-Tech 2001 - 2005
World 2000 - 2001
Israel Defense Forces 1997 - 2000
Skills
Business Strategy, New Business Development, Team Building, Entrepreneurship, Business Development, Entrepreneur, Business Planning, Venture Capital, Start-ups, Product Management, Mobile Devices, Competitive Analysis, Product Marketing, Product Development, E-commerce, Strategic Partnerships, Cross-functional Team..., C#, Mobile Applications, User Experience, Angel Investing, Analytics, Executive Management, Leadership, Software Development, Enterprise Software, Early-stage Startups, SaaS, Strategic Planning, Strategy, Private Equity, Investments, Scalability, Corporate Development, Management Consulting, Cloud Computing, Go-to-market Strategy, Management, Mergers & Acquisitions, Due Diligence, Big Data, International Business, Monetization, Venture Financing, Marketing Strategy
Education
Stanford University Graduate School of Business 2007 — 2009
MBA
Ben-Gurion University of the Negev 2001 — 2005
B.Sc
RevGen Partners May 2014 - Present
Charles Schwab April 2013 - April 2014
Fidelus Technologies July 2012 - March 2013
NICE Systems Inc. September 2001 - June 2012
NICE Systems January 2010 - August 2011
Level 3 Communications May 2001 - May 2002
Ernst and Young Consulting - Capgemini March 1998 - May 2001
Skills
Call Center, Process Improvement, Project Management, Cross-functional Team..., Customer Satisfaction, Telecommunications, VoIP, Telephony, Business Analysis, PMP, Software Project..., Program Management, Professional Services, Enterprise Software, SaaS, Team Leadership, Cisco Technologies, SharePoint, Integration, Quality Assurance, Visio, ERP Implementations, PMO, PMI, UCM, Unity Connection, IPCC, Vantive, SAP, Oracle, Kenan Arbor, Business Objects, SQL, Process Modeling, Metasolv M6, Process Consulting, Management Consulting, Supply Chain Management, Software Development..., Agile Project Management, Scrum, CMM, SOW, Performance Measurement, Balanced Scorecard, KPI Dashboards, SDLC, CRM, Software Development, Management
Education
University of Colorado Boulder - Leeds School of Business 1995 — 1998
MBA, Supply Chain Management, Logistics
Brigham Young University 1991 — 1995
BA, Spanish, Linguistics, Business
NICE Systems January 2010 - August 2015
MedAssets March 2009 - December 2009
Accruent August 2007 - February 2009
Verint November 2001 - August 2007
SageMetrics March 2000 - August 2001
Skills
Enterprise Software, Integration, SQL, Enterprise Architecture, Linux, Software Development, Databases, Network Security, Operating Systems, IP, Web Applications, Management, Technical Support, Cloud Computing, Dell PowerEdge Servers, Dell PowerVault, Dell OpenManage, HP Storage, HP Server Hardware, Oracle, Project Management, Networking, Professional Services, Cisco Routers, Information Security, Network Design
Education
University of Maryland College Park 2001 — 2003
Master of Science, Telecommunication Management
Odessa State Academy of Civil Engineering and Architecture 1990 — 1995
Master of Science, Structural Engineering
Palomar Display Products, Inc. August 2009 - Present
NICE Systems January 2008 - February 2009
NICE Systems November 2003 - February 2009
Motorola May 1999 - August 2003
L-3 Interstate Electronics Corporation December 1995 - April 1999
Solaris Systems / Genisco Technology Corporation May 1984 - November 1995
Skills
Product Management, Go-to-market Strategy, Product Marketing, New Business Development, CCTV, Solution Selling, Marketing Strategy, Business Alliances, Strategic Partnerships, Strategy, Business Development, Security, Sales, Product Development, International Sales, International Business, Strategy Development, Product Strategy, Business Strategy, Product Planning, Channel Management, Integrated Marketing, Enterprise Software, Marketing
Education
University of Redlands 1986 — 1988
MBA, marketing, management
California State University-Long Beach 1982 — 1984
BSEE, Electrical Engineering
NICE Systems June 2015 - Present
Laney Coding Club May 2012 - June 2014
Berkeley City College February 2012 - June 2014
Open English May 2013 - March 2014
Berkeley City College September 2013 - 2014
Bad Rabbit Games June 2012 - September 2013
Skills
Android Development, Java, HTML, CSS, JavaScript, Python, Software Engineering, Teaching, Tutoring, English, Editing, Software Development, Higher Education, Arduino, Linux System..., WordPress, MIDI, Linux, C++, Front-end Development, Git, AJAX, jQuery, firebase, AngularJS, SASS, Public Speaking, Social Media Marketing
Education
University of California, Davis 2014 — 2016
High School, Computer Science, 3.7
Berkeley City College 2011 — 2012
N/A, Computer Science, 3.8
NICE Systems November 2014 - Present
The Drum Major Society May 2007 - Present
NICE Systems July 2013 - October 2014
NICE Systems May 2011 - July 2013
Cincinnati Bell January 2010 - May 2011
Cincinnati Bell October 2008 - December 2009
Cincinnati Bell February 2006 - October 2008
Cincinnati Bell August 2004 - February 2006
Cincinnati Bell 2002 - 2003
Skills
Vendor Management, Process Improvement, CRM, Competitive Analysis, Telecommunications, Program Management, Contract Negotiation, Quality Assurance, Business Analysis, Project Planning, Call Centers, Strategic Planning, Analytics, Customer Retention, Non-profit..., Marketing, Management, Coaching, Web Design, Data Analysis, Cross-functional Team..., Training, Non-profit Board..., Non-profit Leadership, Project Management, Sales, Website Development, Management Consulting, Account Management, Analysis, Sales Process, Speech Analytics, Social Media Analytics, Leadership
Education
Athenaeum of Ohio 2012 — 2014
Lay Pastoral Ministry Certification, Social Justice
Xavier University 2010 — 2010
CPM, Project Management Certification
University of Cincinnati 1999 — 2004
BBA, Marketing and Management
NICE Systems October 2013 - August 2014
CA Technologies January 2013 - July 2013
Stony Brook University September 2011 - January 2013
Research Institute Sapfir August 2009 - June 2011
Microsoft Research Summer School 2010 - 2010
Education
Stony Brook University 2011 — 2013
Master's degree, Computer Science
Dagestan State Technical University 2005 — 2010
Bachelor of Engineering (B.E.), Electrical and Computer Engineering
AACU
Coursera
Microsoft Summer School 2009
NICE Systems April 2014 - Present
Wolters Kluwer Financial Services January 2013 - March 2014
Wolters Kluwer July 2011 - December 2012
Wolters Kluwer February 2007 - July 2011
Synergetics, Inc January 2006 - February 2007
UPS September 2002 - January 2006
United Parcel Service January 2000 - March 2002
Skills
Cold Calling, New Business Development, B2B, Account Management, Cloud Computing, Contract Negotiation, Negotiation, Talent Acquisition, Social Media, Public Speaking, Sourcing
Education
Boston College 1994 — 1998
B.A, English
Belmont Hill School
Salesforce September 2015 - Present
BlueCat April 2015 - September 2015
NICE Systems April 2012 - April 2015
Everyday Solutions January 2006 - April 2012
UpLink Corporation June 2002 - January 2006
Rand Worldwide January 2000 - June 2002
Parametric Technology Corporation May 1993 - January 2000
Skills
Enterprise Software, Salesforce.com, Strategic Partnerships, Solution Selling, Sales Management, New Business Development, Channel, Marketing Strategy, Business Development, Sales, Leadership, Cloud Computing, Security, SaaS, Professional Services, Sales Process, Management
Education
Bentley University
BS, Economics / Finance
Rice Memorial High School
Singapore American School
NICE Systems January 2015 - Present
NICE Systems March 2012 - Present
NICE Systems February 2009 - March 2012
Norstan/Black Box October 1997 - February 2009
Executone of Mpls 1980 - 1993
Skills
Operational Excellence, Process Development, Process Management, Hatter, Microsoft Excel, Customer Relations, Customer Satisfaction, Customer Focus, Business Process..., PMP Certified, Management, Project Management, Process Simulation, Telecommunications, PMP, Enterprise Software, Business Process, Integration, Call Centers, Customer Service, Cross-functional Team..., Program Management, CRM, Team Leadership, VoIP, Process Improvement, Leadership, IVR, Contact Centers, Budgets, Vendor Management, Telephony, Project Planning, Strategic Planning
Education
Anoka Ramsey Community College 1983 — 1988
Business Management
NICE Systems August 2015 - Present
NICE Systems June 2013 - Present
C3i-inc July 2010 - June 2013
Eisai Pharmaceuticals July 2010 - June 2013
C3i April 2008 - July 2010
Skills
Active Directory, Windows Server 2003, Lotus Notes, Windows, Operating Systems, Customer Relations, Microsoft Office, Outlook, Vendor Relations, Customer Service, Team Building, Problem Solving, Excel, Inventory Management, Troubleshooting, Word, Laptops, Desktop Support, XP, Printers, Windows 7, Computer Hardware, Software Installation, Hardware Support, Workstations, Windows XP Professional, Servers, VPN, Internet Explorer, VMware, Windows7 Desktop..., Windows Server, Software Solutions, ICT, Problem Analysis, Technical Support, Virtualization, Help Desk Support, Norton Ghost, Citrix, Microsoft Excel, Dell Computers, Blackberry Enterprise..., System Deployment, Hardware, Group Policy, Windows Vista, Windows XP Pro, System Administration, Microsoft Exchange
Education
Cepi Base - Barcelona Spain 2005 — 2007
Network Support
Universidad Antonio Nariño 1995 — 1999
Electronic Engineer
Mobilibuy April 2015 - Present
NICE Systems August 2012 - August 2014
Inneractive March 2011 - August 2012
IDF - Israel air force intelligence November 2003 - January 2008
Skills
Server Side, Java, Amazon Web Services..., Linux, OOP, Object Oriented Design, Mobile Applications, Eclipse, Distributed Systems, Tomcat, MySQL, Design Patterns, Software Design, Algorithms, Software Engineering, Multithreading, System Architecture, Computer Science, Software Development
Education
Universitat Ben Gurion Ba-Negev 2008 — 2011
Bs.c, Computer science
Brock White November 2014 - Present
BROCK WHITE CANADA August 2008 - Present
Innovative Network Solutions January 1987 - Present
NICE Systems January 2000 - June 2003
BSG Systems Ltd April 1997 - February 2000
BSG Systems Ltd April 1987 - January 1997
Skills
Vendor Management, Enterprise Software, Business Process, Account Management, Team Leadership, Business Intelligence, Product Management, Business Development, Telecommunications, Leadership
Education
Capilano University
Financial Management, Finance & Computer Systems
NICE Systems March 2013 - Present
Verint April 2004 - March 2013
Verint Systems June 2000 - March 2013
Witness System 2000 - March 2013
WITNESS ACTIONABLE SOLUTIONS 2000 - March 2013
Witness Systems Inc June 2000 - April 2004
Sears Consumer Network July 1996 - October 2000
PCS Health Systems October 1999 - June 2000
Skills
Management, Training, Business Process..., Recruiting, Process Improvement, Change Management, Integration, Enterprise Software, Call Centers, Project Management, Quality Assurance, Analysis, CTI, VoIP, Professional Services, IVR, Workforce Management, Microsoft SQL Server, Pre-sales, Analytics, CRM, Telecommunications, SaaS, Call Center, Coaching
Education
Arizona State University 1986 — 1990
Accenture June 2015 - Present
NICE Systems October 2014 - May 2015
WebPT January 2013 - October 2014
WebPT June 2012 - December 2012
Skills
MySQL, SQL, Oracle, .NET, Data Structures, Computer Forensics, Core Java, Computer Security, Cryptography, CEH, Penetration Testing, C, Security+, Java, Computer Repair, Vulnerability Assessment, Computer Science, Programming, Object Oriented Design, Salesforce.com, Salesforce.com..., Web Applications, Agile Project Management, SaaS, Scrum, Project Management, Salesforce.com..., Social Media, CRM, Team Leadership, Integration
Education
Arizona State University 2008 — 2012
BS, Computer Information Systems
Arizona State University 2008 — 2012
Bachelor of Science (B.S.), Computer Information Systems
NICE Systems February 2012 - Present
HUMIQ B.V. 2010 - February 2012
HUMIQ B.V. January 2008 - 2009
HUMIQ B.V. September 2007 - January 2008
Skills
C#, C++, UML, WCF, .NET, SQL, SIP, TCP/IP, UDP, Cisco Call Manager, Cisco VoIP, VoIP, Mobile VoIP, PABX, PABX Systems, ASP.NET, Integration, Software Development, Agile Methodologies, Scrum, CTI, Enterprise Software, XML
Education
Avans Hogeschool Den Bosch 2003 — 2007
Bachelor, Information Technology
Koningin Wilhelmina College 1998 — 2003
HAVO, NT Profile
Microsoft August 2015 - Present
Microsoft April 2014 - July 2015
NICE Systems August 2012 - April 2014
Skills
Software Development, Java, JavaScript, SQL, C, C++, PHP, HTML, Software Engineering, SQL Server, JDBC, Systems Engineering, Distributed Systems, Microsoft SQL Server, JSP, Linux, CSS, Databases
Education
University of San Francisco 2010 — 2012
Master's degree, Computer Science
Beijing Jiaotong University 2006 — 2010
Bachelor's degree, Computer Science
Oakland University 2008 — 2009
Exchange Program, Computer Science
USAN December 2013 - Present
USAN, Inc. 2013 - 2015
USAN, Inc. 2013 - 2015
USAN, Inc. 2013 - 2015
NICE Systems December 2011 - November 2013
SpeechCycle January 2011 - December 2011
Concur Technologies January 2009 - August 2010
eGlue Technologies March 2008 - August 2008
Intervoice May 2006 - February 2008
Amdocs/Clarify January 2001 - January 2006
Skills
SaaS, Enterprise Software, Solution Selling, Salesforce.com, Professional Services, Cloud Computing, Direct Sales, Sales Process, Account Management, Lead Generation, Strategic Partnerships, CRM, Channel, Sales Management, Go-to-market Strategy, Business Alliances, Cross-functional Team..., Leadership, Management, Sales, Sales Operations, Selling, Software Industry, Start-ups, Strategy
Education
Dekalb Community 1983 — 1986
Universidad de San José
crestwood high school
crestwood high school
crestwood high school
Caregivers For Life LLC August 2013 - May 2014
Green Mountain Harvest LLC November 2012 - August 2013
Emerald City LLC October 2011 - November 2012
House808 LLC January 2006 - June 2011
Positron Public Saftey Systems March 2006 - December 2008
A Mom and Pop Computer Shop August 2003 - December 2005
Nice Systems April 2001 - May 2002
NICE Systems October 1999 - March 2001
Torrey Pines Research July 1999 - October 1999
ARC Services Inc April 1999 - July 1999
Skills
Field Service, Large Systems..., System Integrators, Systems Analysis, Command & Control, Command Center, 911, Emergency Services, Project Management, Call Logging, Call Centers, Process..., Data Analysis, Oscilloscope, Voltmeters, T-1 Test Equipment, Social Media, Android, Google Docs, Google Spreadsheets, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Operating..., Microsoft Servers, Firearms, Firefighting, Skydiving, Whitewater Kayaking, Sea Kayaking, Integrated Security..., Security Systems..., TCP/IP, Servers, After Effects, Photography, Windows Server, Active Directory, System Deployment, Cloud Computing, Telecommunications, Microsoft SQL Server, VoIP, Hardware, Technical Support, Integration, Troubleshooting, Cisco Technologies, Networking
Education
Art Institute of Colorado 2002 — 2005
Visual Effects, Motion Graphics, and 3D
The George Washington University 1998 — 1999
MCSE Certification, MCSE Certification
City College of San Diego 1996 — 1996
Liberal Arts
Northern Virginia Community College 1994 — 1995
Computer Science
Naval FC, A and C school 1994 — 1994
Electronics and Microcomputing
NICE Systems November 2012 - Present
Brown Brothers Harriman July 2010 - November 2012
Education
City University of New York City College 2006 — 2010
Bachelor of Science (B.S.), Computer Science
Borough of Manhattan Community College 2004 — 2006
Associate of Science (AS), Computer Science
NICE Systems August 2009 - February 2015
Thomas & Thorngren Inc. January 2006 - January 2008
Employers Unity January 2002 - November 2005
Varetis Communications January 2000 - November 2001
Qwest Communications February 1999 - November 2000
Winstar Communications October 1998 - December 1999
ICG Communications 1997 - 1998
ITEC May 1992 - February 1997
Skills
Management, Business Development, Selling, Work Ethic, Sales Operations, Sales, CRM, Lead Generation, Integration, Leadership, Customer Satisfaction, Customer Service, Telecommunications, Project Management, Sales Management, Outsourcing, Customer Oriented, Sales Process, VoIP, Project Planning
Education
Arapahoe Community College
Electronics
NICE Systems February 2012 - Present
TIBCO Software Inc. November 2007 - October 2011
Thelen Reid Brown Raysman & Steiner LLP March 2006 - November 2007
Education
Brooklyn Law School
JD
The George Washington University
MS
NetSuite April 2015 - Present
NICE Systems August 2002 - March 2015
Aspect Software August 2000 - August 2002
OpenText (Formerly Captaris) August 1997 - January 2000
IBM - (Formerly Unidata) January 1996 - January 1997
Skills
Cloud Computing, Enterprise Software, Solution Selling, Selling, Sales Management, Business Intelligence, Sales Operations, Telecommunications, Start-ups, CRM, SaaS, Sales, Salesforce.com, Management, Professional Services, Strategy, New Business Development, Strategic Partnerships, Analytics, Direct Sales, Leadership, VoIP, Customer Relations
Education
Arizona State University 1988 — 1992
Bachelor of Science (B.S.), Finance
Cranbrook Academy of Art 1986 — 1988
Cranbrook, General Studies
American School in London 1984 — 1986
The G.B. Group, Inc. GBG Reconstruction March 2015 - Present
NICE Systems June 2014 - September 2014
Uniq Apps L.L.C. February 2013 - September 2013
J.Crew July 2010 - September 2012
Ralph Lauren January 2009 - May 2010
Skills
Marketing, Sales, Customer Service, Microsoft Office, Social Media, Management, Facebook, Team Leadership, Salesforce.com, Marketo, B2B Marketing Strategy, Social Networking, Advertising, Retail, PowerPoint, Microsoft Excel, Microsoft Word, Social Media Marketing, B2C marketing, Cross-functional Team..., Product Marketing, Services Marketing, Inventory Management, Marketing Strategy, Teamwork, Event Planning, Marketing Communications, Leadership, Customer Satisfaction, Event Management, Sales Management, Cold Calling, Marketing Research, Time Management
Education
California State University-Chico 2009 — 2014
Bachelor of Science (BS), Marketing
Inovalon June 2015 - Present
Leaders in Instructional Design and Training in the Greater San Diego Area 2014 - Present
NICE Systems May 1998 - June 2014
Skills
Clinical Information..., Occupational Health, Instructional Technology, Medical Case Management, Insurance Rehabilitation, Public Health Education, ICD-9-CM, Communication..., Learning Management, Instructional Design, E-Learning, Captivate, ADDIE, Training, Camtasia, Training Delivery, Articulate Studio, Technical Communication, Blended Learning, Needs Analysis, Articulate Suite, Curriculum Design, Learning and Development, WBTs, CBTs, Coaching and Mentoring, CRM
Education
California State University-Long Beach
Bachelor's of Science, Nursing Science
California State University-Long Beach
Bachelor of Science Nursing
Coupa Software June 2015 - Present
NICE Systems January 2015 - May 2015
NICE Systems January 2013 - December 2014
NICE Systems June 2011 - December 2012
InQuira July 2009 - June 2011
eResourcePlanner June 2008 - July 2009
Aspect Software January 2003 - May 2008
Asera 1999 - 2000
Oracle February 1993 - February 1997
IBM March 1982 - November 1989
Skills
SaaS, Enterprise Software, Financial Services, ERP, Healthcare, Manufacturing, Total Cost of Ownership, Mortgage Lending, Mutual Funds, Solution Selling, Salesforce.com, Call Center, Cloud Computing, Professional Services, CRM, Sales Enablement, IVR, Direct Sales, Contact Centers, Workforce Management, Strategic Partnerships, Sales Process, Business Development, Leadership, Team Building, Call Centers, Lead Generation, Sales Operations, Start-ups, Sales, Customer Satisfaction, Account Management
Education
University of California Riverside 1982 — 1984
BA
California State University-San Bernardino 1981 — 1982
RR Donnelley January 2014 - Present
NICE Systems January 2012 - January 2014
NICE Systems July 2011 - January 2012
Comverse June 2006 - January 2011
RSM McGladrey August 2005 - June 2006
American Express TBS February 2004 - June 2006
GigaSpaces Technologies September 2002 - February 2004
Comverse June 2000 - September 2002
Skills
Product Marketing, Competitive Analysis, Business Development, Multimedia Marketing..., Lead Generation, Go-to-market Strategy, Marketing, B2B Marketing, Product Management, Marketing Management, Social Media, Social Media Marketing, Social Media Measurement, Marketing Strategy, Marketing Communications, Market Research, Digital Marketing, Direct Marketing, Business Strategy, Business Analysis, New Business Development, Business Planning, Sales Enablement, Competitive Intelligence, Change Management, Program Management, Management Consulting, Budget Setting, People Development, Corporate Communications, Strategic Communications, Internal Communications, Strategic Planning, Strategic Thinking, Strategic Consulting, Strategic Partnerships, Digital Strategy, B2B, Enterprise Software, Multi-channel Marketing, Entrepreneurship, Sales Process, Management
Education
The University of Manchester 2001 — 2003
MBA, International Marketing
Ben Gurion University 1997 — 2000
B.A, Business Administration
Belden Inc. 2015 - Present
NICE Systems 2013 - August 2015
Everblue Apparel Ltd ( Raymond Co.) July 2008 - March 2009
Skills
Java, Linux, TCP, Networking, Network Security, C, Network Administration, Windows, Python, C++, HTML, Ruby on Rails, MySQL, Perl, Eclipse, Unix, SQL, TCP/IP, Quality Assurance
Education
Cal State Hayward 2010 — 2013
Master's degree, Computer Engineering
NICE Systems October 2012 - Present
NICE Systems March 2006 - October 2012
NICE Systems November 2000 - March 2006
Genesis System House Ltd. January 1999 - November 2000
Skills
Product Management, Product Marketing, Strategy, Management, Leadership, Product Launch, Market Planning, Marketing Strategy, Go-to-market Strategy, Enterprise Software, Marketing, Strategic Partnerships, Professional Services, Salesforce.com, Mobile Devices, Business Strategy, Channel Partners, Lead Generation, Competitive Analysis, Business Development, SaaS, Analytics, Start-ups, Solution Selling, Marketing Management, Market Research, Program Management, Public Speaking, Telecommunications, SaaS Marketing, SaaS Business..., Visionary, Cloud Computing, Security, Partner Management
Education
Tel Aviv University 1995 — 1998
MBA, Marketing and Finance, Graduated with Honors
Bar-Ilan University 1990 — 1992
BA, Logistics and Economics
Alpha Bravo Solutions March 2012 - Present
Information Technology Disaster Resource Center March 2014 - Present
NICE Systems August 2011 - March 2012
NICE Systems March 2007 - August 2011
Orsus Solutions March 2007 - January 2010
Company Name Withheld June 2002 - March 2007
Carnegie Mellon University June 2001 - December 2001
Motorola June 2000 - August 2000
Skills
Enterprise Software, Solution Selling, Product Management, Sales Engineering, Disaster Response, Disaster Medicine, Emergency Medical, Software Consulting, PSIM, Professional Services, Direct Sales, Microsoft Technologies, Business Alliances, Strategic Partnerships, Integration, Channel Partners, Cloud Computing, Solution Architecture, Product Marketing, System Architecture, Pre-sales, Security, Network Architecture, Virtualization, Storage, Go-to-market Strategy, Software Design, Mobile Applications, Telecommunications, Product Lifecycle..., SIP, Architectures, Video Analytics, SaaS, Servers, IP, Data Center, Wireless, Mobile Devices
Education
Carnegie Mellon University 1997 — 2001
Master of Science (MS), Electrical and Computer Engineering
Carnegie Mellon University 1997 — 2001
Bachelor of Science (BS), Electrical and Computer Engineering
Sprinklr May 2015 - Present
Andreessen Horowitz 2014 - Present
21 Weeks, LLC June 2006 - Present
AppNexus 2013 - 2014
Citrix 2012 - 2013
NICE Systems June 2008 - June 2009
SuperStock June 2004 - September 2006
Parametric Technology Corporation November 2001 - May 2004
CommerceQuest August 2000 - October 2001
Red Hat June 1999 - July 2000
Skills
Thought Leadership, Strategic Planning, Keywords, Marketing Strategy, Strategic Partnerships, Go-to-market Strategy, Digital Marketing, Analytics, Demand Generation, Online Advertising, Lead Generation, B2B Marketing, Market Research, Integrated Marketing, Marketing, Advertising, Marketing Communications, Digital Media, Product Marketing, Strategy, Leadership, Emotional Intelligence, Strategic Vision, Team Leadership
Education
Harvard Business School 2000 — 2001
Executive Education
Hamilton College 1976 — 1978
BA, English & Economics (double major)
Boston College 1974 — 1975
Liberal Arts
Amazon Music April 2014 - Present
Nova Measuring Instruments September 2013 - March 2014
GE Healthcare June 2010 - June 2013
InScan Technologies (China) October 2007 - May 2010
Paieon Medical (Israel) 2005 - 2007
NICE Systems 2003 - 2005
Skills
Medical Imaging, Software Development, Computer Vision, Automation, Systems Engineering, Image Processing, Algorithms, Software Engineering, WPF, Object Oriented Design, Agile, WCF, C++, C#, Multithreading, Software Design, .NET, Agile Methodologies, System Architecture, Scrum, Architecture, Design Patterns, R&D, Visual Studio, DICOM, JavaScript, Cross-functional Team..., OOP, Microsoft SQL Server, Distributed Systems, ClearCase, Agile Project Management, Software Project..., Win32 API, SOA, Test Driven Development, MFC, Architectures, UML, Embedded Software, Web Services, Embedded Systems, Programming, XML, Eclipse, Visual C++, Integration, IHE, TFS, Perl
Education
Tel Aviv University 2005 — 2006
MSc, Computer Science
Ben-Gurion University of the Negev 2001 — 2003
BSc, Computer Science
NICE Systems January 2014 - Present
NICE Systems July 2013 - December 2013
Inova Solutions January 2010 - July 2013
Jobing.com July 2006 - January 2010
Grafton Staffing Inc. February 2005 - August 2006
Maxim Healthcare Services June 2004 - January 2005
Skills
Miller Heiman, Solution Selling, Strategic Selling, Cisco, CMS, Avaya, Digital Signage, LCD, HP Openview, Call Center, Life Safety, SharePoint, PBX, Genesys, IVR, Unified Communications, ACD, Telephony, Cisco Call Manager, Salesforce.com, Account Management, I3, Sales, Emergency Notification, Cold Calling, Direct Sales, SaaS, Sales Process, Cisco Technologies, Lead Generation, Selling, Business Development, Call Centers, Leadership, Recruiting, New Business Development, Online Advertising
Education
Arizona State University, W. P. Carey School of Business 2007 — 2008
Master of Business Administration (MBA), Business Administration
University of Wisconsin-Madison 2007 — 2007
Executive Education, Effective Sales Management
University of Arizona 2000 — 2004
BS, Marketing
Hopkins School 1993 — 1999
NICE Systems October 2012 - Present
IBM July 2008 - June 2012
IBM May 2005 - June 2008
IBM September 2002 - April 2005
IBM March 2000 - August 2002
IBM January 1998 - February 2000
IBM February 1996 - December 1997
IBM February 1991 - January 1996
IBM January 1990 - January 1991
IBM January 1989 - January 1991
Skills
Human Resources, Deferred Compensation, Outsourcing, Service Delivery, Change Management, Executive Management, Project Portfolio..., Service Management, Workforce Planning, Project Planning, HR Transformation, HR Policies, Compensation & Benefit, HRIS, Executive Pay, Personnel Management, Benchmarking, HR Consulting, Sales Compensation, Professional Services, Salary, Project Coordination, Compensation..., Managed Services, Financial Modeling, CRM, Project Execution, Project Finance, People Skills, Global HR, HR Solutions, HR Strategy, Compensation, Equity Compensation, Compensation Plans, Executive Compensation, Compensation Planning, System Maintenance, Client Relationship..., Client Engagement, Client Communications, Network Architecture, Salary Benchmarking, Salary Surveys, Salary Reviews, Retention, Total Rewards, Benefits Negotiation, Benefits Administration, Employee Benefits
Education
Pace University 1997 — 1998
MBA, International Business
Adelphi University 1990 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
New York University 1981 — 1985
Associate of Arts and Sciences (A.A.S.), Business/Corporate Communications
NYIT 1977 — 1979
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
PENSCO Trust Company April 2015 - Present
IP Commerce February 2014 - April 2015
ifficient February 2013 - February 2014
CNJV May 2010 - February 2013
NICE Systems November 2009 - May 2010
Walla Walla Community College August 2009 - December 2009
Stock Building Supply June 2008 - July 2009
Skills
C#, VB.NET, ASP.NET, ASP.NET AJAX, ADO.NET, HTML + CSS, Object Oriented Design, Object Oriented Modeling, OOP, Design Patterns, Requirements Analysis, Requirements Gathering, Data Modeling, Data Analysis, Data Mining, Database Management, Databases, Backend Development, SQL, T-SQL, Microsoft SQL Server, Visual Studio, JavaScript, jQuery, jQuery UI, Front-end Design, Front-end Coding, AJAX Toolkit, ReSharper, VBA, Visio, Process Improvement, Systems Analysis, Process Modeling, Personal Development, Teaching, Microsoft Excel, Microsoft Office, Access, Windows, VBScript, Entity Framework, Arena Simulation..., Database Design, .NET, Analysis, CSS, Software Development, AJAX
Education
Capella University 2010 — 2012
MBA, Global Operations and Supply Chain Management, 3.8
University of Idaho 2004 — 2008
B.S., Production and Operations Management
NICE Systems August 2013 - Present
Savi Technology January 2007 - February 2012
Savi technology 2007 - 2012
Skills
VMware, Windows Server, Networking, Integration, IIS, Oracle, Hyper-V, Network Engineering, Weblogic, Middleware, Disaster Recovery, Data Center, Unix, Servers, Virtualization, Troubleshooting, Requirements Analysis, Cloud Computing, Hardware, Linux, Program Management, Enterprise Software, SaaS, Product Management, Software Project..., Web Logic, Amazon Web Services..., Sun Cluster, Sun Storage, IBM AS/400, MySQL, Cisco ASA, Cisco IOS, Cisco Security, SQL Server Management..., Microsoft Office, Microsoft Project, Microsoft Excel, Visio, Active Directory, Salesforce.com, BMC Remedy Ticketing..., ASP.NET Web API, Apache, F5 BigIP, Kemp, Red Hat Linux, Enterprise Architecture, Cross-functional Team...
Education
California State University-Northridge
Modesto Junior College
New Horizons Computer Learning Center
MCSC
Santa Monica College
Computer Science
West Los Angeles College
Computer Science and Programing.
NICE Systems May 2014 - Present
Verint Systems Inc - Enterprise Intelligence Solutions February 2000 - April 2014
Witness Systems February 2000 - May 2007
RAM Mobile Data 1990 - 1999
Skills
Enterprise Software, Contact Centers, Disaster Recovery, SaaS, Business Planning, Solution Selling, Customer Service, Cloud Computing, Pre-sales, Wireless, Program Management, Call Centers, CRM, Unified Communications, Management, Sales Process, Mobile Devices, Sales, Telecommunications, Lead Generation, Professional Services, Team Leadership, Salesforce.com, Channel Partners, Vendor Management, Strategic Partnerships, Direct Sales, Managed Services, Telephony
Education
University of Limerick, Mary Immaculate College 1983 — 1985
Bachelor of Education (B.Ed.), Elementary Education and Teaching
University of Limerick, Mary Immaculate College 1982 — 1985
Bachelor of Education (B.Ed.), Education & Philosophy
NICE Systems January 2015 - Present
NICE Systems January 2014 - December 2014
NICE Systems November 2011 - December 2013
Atlantic Scale Company July 2007 - November 2011
Atlantic Scale Company June 2002 - June 2007
Skills
Solution Selling, Enterprise Software, SaaS, Salesforce.com, Direct Sales, Call Center, Sales Process, Customer Experience, Software Industry, Lead Generation, CRM, Sales Operations, Selling, Business Development, Analytics, Call Centers, Sales Management, Complex Sales, Business Intelligence, Key Account Management, New Business Development, Cold Calling, Account Management, Strategy
Education
New Jersey City University 2004 — 2007
Bachelors Degree, Social Science
Bergen Community College 2000 — 2004
Associates Degree, Social Science/Criminal Justice
NICE Systems August 2013 - Present
NICE Systems June 2012 - August 2013
IBM September 2010 - June 2012
JPMorgan Chase September 2008 - September 2010
Washington Mutual, Inc. November 2002 - September 2008
Skills
Workforce Management, Call Centers, Process Improvement, Vendor Management, Management, Project Management, Operations Management, SharePoint, Business Analysis, Disaster Recovery, Team Leadership, Avaya, Telephony, IVR, Enterprise Architecture, Risk Management, Customer Service, Program Management, Coaching, Information Technology, Information Assurance, Information Security..., Service Delivery, Customer Experience, Software Documentation, Business Process..., Enterprise Software, Software Quality..., IT Operations, Technical Support
Education
Cascade High School 1996 — 2000
Diploma, General Education
Capella University
Information Technology
NICE Systems November 2013 - Present
Infosys Ltd. August 2005 - October 2013
Skills
Big Data Analytics, Apache Spark, Hadoop, Scala, Hive, Apache Pig, Apache Kafka, Apache ZooKeeper, Cassandra, HBase, Parquet, JSON, Data Integration, Data Analysis, Data Analytics, Data Warehousing, ETL, Business Intelligence, Oracle, PL/SQL, SQL Tuning, Unix Shell Scripting, Sales Compensation, NICE, Callidus, Performance Tuning, Requirements Gathering, Informatica, Integration, Client Interfacing..., Jasper Reports, Unix, C++, Software Development, Project Management, Client Co-ordination, SOX Compliancy, WebSphere Application..., Weblogic Administration, RHEL, Actuate Reporting, Autosys, SQL, Data Migration, Microsoft SQL Server
Education
Bangalore University 2002 — 2005
Masters in Computer Applications
Vocal IP Networx September 2013 - Present
Driven Solutions August 2011 - August 2013
HealthTrust Software March 2009 - August 2011
NextProcess January 2006 - March 2009
HIPAA Compliant November 2003 - December 2005
Optimus Networks March 2002 - November 2003
NICE Systems January 2000 - February 2002
Raytheon March 1997 - January 2000
Hewlett-Packard June 1995 - March 1997
Skills
Security, ITIL, Disaster Recovery, Enterprise Software, Management
Education
Brigham Young University
Bachelor of Science (BS), Computer Science
The University of Texas at Dallas
Master of Science (MS), Information Systems Management
NICE Systems January 2013 - Present
DLM Global August 2004 - Present
ThruPoint October 2011 - January 2013
US Imaging Network June 2009 - July 2011
Heart of Sailing, New York 2008 - 2011
Care to Care LLC February 2008 - December 2008
One Call Medical July 2006 - December 2007
Magellan Health Services May 2005 - June 2006
National Imaging Associates, Inc. 2005 - 2006
Performix Technologies July 2000 - June 2004
Skills
Vendor Management, Cross-functional Team..., Leadership, Program Management, Call Centers, Operations Management, Project Management, Start-ups, Strategy, Performance Management, Call Center, Professional Services, Management, Executive Management, Consulting, Integration, Technical Documentation, Customer Service, Strategic Planning, Business Development, Business Process..., New Business Development, SaaS, Outsourcing, Key Performance..., Contact Center..., Management Consulting, Team Building, Employee Training, Customer Experience, Technical Writing, Presentation Development, Written & Oral..., Instructor-led Training, Adult Education, Contact Centers, Speech Analytics
Education
Boston University
BA, Music Education
Montclair State University
MA, Theatre Arts
Rutgers University-New Brunswick
ABD, Adult Education
AlphaSights June 2015 - Present
GLG (Gerson Lehrman Group) February 2015 - Present
Synapse Consulting, LLC January 2015 - Present
Mid-America Ducati Owners Group (MADOG) September 2014 - Present
Charter Communications September 2014 - May 2015
NICE Systems July 2013 - July 2014
NICE Systems April 2012 - July 2013
Information Technology Consultant January 2002 - September 2012
DeVry University March 2010 - August 2012
Sprint Nextel October 2011 - April 2012
Skills
Team Leadership &..., Outsourcing Management, Contract Negotiations &..., Software Project..., Project Management, Database Technologies..., IT Infrastructure /..., Process Improvement, Vendor Management, Software Planning &..., Budget Analysis and..., Facilitator, International Business, Product Management, Influential, Performance Based..., Brand Marketing, Online Marketing, Marketing Strategy, SaaS, Base Marketing, Social Media Marketing, Social Media Development, Social Media Monitoring, Mobile Devices, IT Governance, Web 2.0, New Business Development, New Business Ventures, Startup Consulting, Social Networking, LTE, TD-LTE, WiMAX, Human Capital Management, Management, Hadoop, Contact Centers, Voice of the Customer, Business Analytics, Predictive Analytics, Churn, Cloud Computing, Executive-level..., Strategic Partnerships, IT Strategy, Business Process..., Business Intelligence, Java, Program Management
Education
Baker University 2004 — 2006
MBA, Business Administration
DeVry University 1998 — 2004
BS, Network and Communications Management (Telecommunications)
NICE Systems July 2012 - Present
NICE Systems October 2008 - June 2012
NICE Systems October 2007 - September 2008
CVS - Caremark-Pharmacare September 2005 - September 2007
MVD Communications February 2003 - August 2005
Gaeanet Design January 2001 - January 2003
Skills
Real Time Monitoring, Business Activity..., Call Center, Front to Back Office, Process Management, Desktop Monitoring, Contact Center..., Customer Support, IVR, Project Delivery, VoIP, Enterprise Software, Avaya, SaaS, Performance Metrics, Long-term Customer..., Telecommunications, Business Analysis, Quality Assurance, Project Planning, Problem Solving, Process Improvement, CTI, Interaction Analytics, New Business Development, Salesforce.com, Account Management, Requirements Analysis, Project Management, Customer Satisfaction, Software Implementation, Negotion, Sales Presentations, Compliance, PCI Standards, Increasing ROI, Strategic Thinking, Voice of the Customer, Business Insights, Root Cause Analysis, Customer Experience, Quality Management, Unified Communications, Complex Sales, Help Desk Support, Speech Analytics, Contact Center..., Contact Centers, NICE Call Recording, Solution Selling
Education
California Polytechnic State University-San Luis Obispo 1989 — 1994
Bachelor of Science (BS)
Traffic Effect July 2015 - Present
Traffic Effect September 2014 - June 2015
NICE Systems March 2012 - April 2013
NICE Systems April 2010 - March 2012
NICE Systems April 2004 - March 2010
KLA-Tencor 2002 - 2003
SMG Strategic Management Group Inc. 2001 - 2002
Skills
Product Management, Telecommunications, Pre-sales, Product Marketing, Cloud Computing, SaaS, Enterprise Software, VoIP, System Architecture, Integration, Software Project..., Agile Methodologies, Software Development, Business Development
Education
Bar-Ilan University
Master of Business Administration (M.B.A.), International Business
Bar-Ilan University
Certificate, Product Management for the Hi-Tech Industry
Technion - Israel Institute of Technology
Certificate, Software-Intensive Project Management
Penn State University 1997 — 2000
Bachelor's Degree, Telecommunications
BofI Federal Bank August 2014 - December 2014
Search Initiatives January 2014 - June 2014
Encore Capital Group October 2013 - January 2014
Encore Capital Group November 2011 - October 2013
Encore Capital Group March 2009 - November 2011
Fair Isaac Corporation (FICO) October 2007 - January 2009
InnovaSystems International January 2003 - October 2007
NICE Systems May 2000 - September 2002
Skills
Kanban, Certified Scrum Master..., Agile Project Management, MS Project, Program Management, Project Portfolio..., SDLC, Scrum, PMP, Software Project..., Cross-functional Team..., Agile Methodologies, Software Development, RUP, Mentoring, Vendor Management, Microsoft SQL Server, M&A experience, Communication, Risk Management, Process Improvement, Project Management, Microsoft Office..., PMO, Management, Business Analysis, Requirements Analysis, Leadership, Integration, Project Delivery, SharePoint, Waterfall, SQL, Team Leadership, Data Warehousing, Business Process, Visio, Business Intelligence, Analysis, Business Process..., Requirements Gathering, IT Strategy, Resource Management, Business Requirements, IT Management, Enterprise Architecture, Enterprise Software, Web Applications, Team Management, Strategy
Education
Baker College Center for Graduate Studies 2003 — 2004
MBA
University of California, San Diego 1990 — 1995
BS
Sumo Logic April 2015 - Present
Sumo Logic July 2014 - March 2015
NICE Systems July 2013 - June 2014
Nationwide Insurance May 2012 - July 2013
NICE Systems (formerly Merced Systems) May 2010 - May 2012
The Research Institute at Nationwide Children's Hospital December 2006 - May 2010
The Ohio State University January 2004 - December 2006
Skills
Enterprise Software, SaaS, Integration, Software Development, Requirements Analysis, Linux, Databases, Software Documentation, MySQL, Perl, JavaScript, Troubleshooting, Project Management, Programming, Oracle, Apache, ETL
Education
Fachhochschule Heidelberg 2000 — 2004
Master of Science (MSc), Computer Science
NICE Systems March 2013 - Present
SSP inc.-USA May 2009 - September 2012
ISD Consultants November 2008 - May 2009
iLevel by Weyerhaeuser September 2007 - November 2008
ITW BGC July 2004 - June 2007
Skills
Engineering, Microsoft SQL Server, Process Improvement, Team Building, Microsoft Office, Strategic Planning, Sales Management, Outlook, Manufacturing, Contract Negotiation, New Business Development, PowerPoint, Citrix, Photoshop, AutoCAD
Education
Broward College 2001 — 2003
Western State Colorado University 1997 — 1999
NICE Systems May 2010 - Present
NICE Systems October 2009 - May 2010
NICE Systems October 2008 - October 2009
NICE Systems March 2007 - October 2008
Nice Systems July 2005 - March 2007
NICE Systems April 2003 - June 2005
Actelis Networks August 2002 - March 2003
Telrad Networks October 2000 - July 2002
Skills
VoIP, CTI, Telephony
Education
Holon Institute of Technology 1999 — 2002
BSC, Electonic Engineering
NICE Systems November 2011 - Present
Cisco Systems February 2011 - August 2011
Cisco Systems October 2007 - February 2011
Vista Information Technologies(acquired by Avaya in 2004) March 2003 - November 2005
Cisco Systems 1999 - 2001
HAHT Software February 1998 - September 1999
IBM September 1996 - February 1998
Skills
Cloud Computing, Solution Selling, Enterprise Software, Unified Communications, SaaS
Education
Appalachian State University 1990 — 1994
Bachelor of Science, Business Administration
Logic 2008 - 2013
NICE Systems 2005 - 2008
IAF 2000 - 2005
Elbit Systems Ltd 2003 - 2004
Sami Shamoon College of Engineering 1999 - 2000
Skills
Integration, System Architecture, Systems Engineering, Agile Methodologies, Object Oriented Design, Telecommunications, Software Development, Software Engineering, Software Project..., Software Design, Design Patterns
Education
Ben-Gurion University of the Negev 2003 — 2005
MBA
Ben-Gurion University of the Negev 1996 — 2000
B.Sc., Industrial Engineering & Management – Information Systems
Nice. Systems February 2015 - Present
Delphix October 2013 - January 2015
EMC August 2012 - October 2013
CA March 2010 - August 2012
Compuware November 2007 - March 2010
Epicor Software July 2006 - August 2007
Everett Charles Technology June 1998 - July 2006
ADP June 1996 - July 1998
Skills
Sales, Solution Selling, SaaS, Cloud Computing, Direct Sales, Enterprise Software, Selling, Leadership, Professional Services
Education
California State University-San Marcos - College of Business Administration
BS in Service Sector Management, Business
Saddleback College
Abbott Vascular Technical Support EngineerNICE SystemsOctober 2009 - Present
NICE Systems February 2008 - Present
Skills
Leadership, Technical Support, SaaS, Quality Assurance, Process Improvement, Vendor Management, Microsoft Office, Integration, VMware, Windows Server, Project Management, Team Leadership, Program Management, Servers, ISO 13485, Pharmaceutical Industry, FDA, Medical Devices, SharePoint, System Administration, Windows XP, Networking, Troubleshooting, Telecommunications, Disaster Recovery, Technical Writing
Education
Art Institute of Colorado 1997 — 1998
Kaltura April 2014 - Present
Israel Discount Bank October 2011 - February 2014
Israel Discount Bank September 2009 - October 2011
NICE Systems August 2006 - September 2009
WeRecoverData.com May 2004 - July 2006
D&Z Magnetic Advertising December 2001 - April 2004
DAG Media November 1999 - November 2001
Skills
Strategy, CRM, Competitive Analysis, Strategic Partnerships, Start-ups
Education
Baruch College, City University of New York (CUNY) 2003 — 2006
MBA, Marketing & International Business
Jiff, Inc. April 2015 - Present
NICE Systems April 2012 - April 2015
Merced Systems (Now NICE Systems) June 2010 - March 2012
Aligned Performance Solutions, LLC January 2009 - June 2010
Time Warner Cable January 2006 - September 2008
Time Warner Cable August 2004 - December 2005
Time Warner Cable May 2003 - August 2004
Time Warner Cable November 2000 - May 2003
Time Warner Cable April 1998 - November 2000
Customer Service Review, Inc September 1996 - March 1998
Skills
Call Center, Program Management, Cross-functional Team..., Change Management, Process Improvement, Sales, Strategy, Project Management, Performance Management, Telecommunications, Customer Service, Account Management, Training, New Business Development, Management, Business Development, Sales Management, Product Development, Call Centers, Salesforce.com, Cloud Computing, Professional Services, SaaS, Direct Sales, Customer Retention, Retail, Marketing, Team Leadership, Product Management, Sales Process, Solution Selling, Enterprise Software, Contract Negotiation, Project Planning, Leadership, Business Analysis, Strategic Planning, Team Building, CRM, Business Intelligence, Consulting, Employee Training, Customer Experience, Coaching, Vendor Management, Start-ups, Strategic Partnerships, Advertising, Product Marketing, Sales Operations
Education
Southern Methodist University 2001 — 2004
MBA, Marketing and Strategy
Loyola University Maryland 1989 — 1993
BA, Elementary Education
Assumption University 1992 — 1992
Study Abroad
Consultant January 2015 - Present
St Paul's Catholic Preschool December 2014 - Present
Consultant April 2012 - June 2014
BP Lubricants USA 2004 - April 2008
NICE Systems March 2003 - August 2004
HESS Corporation 2000 - 2001
Castrol North America 1998 - 2000
Skills
Credit, Contract Negotiation, Customer Service, Negotiation, Strategic Planning, Financial Analysis, Project Management
Education
Bloomfield College 1993 — 1997
Bachelor's degree
NICE Systems January 2014 - October 2014
NICE Systems June 2012 - January 2014
NICE Systems 1999 - July 2012
IEX November 1999 - June 2012
Aegis Communications September 1998 - May 1999
Skills
Call Center, Workforce Management, Vendor Management, Contact Centers, Telecommunications, Call Centers, CTI, Enterprise Software, Management, Customer Experience, Call Center Development, Outsourcing, SaaS
Education
Collin County Community College 2006 — 2006
PMP Certified, Project Management
Angelo State University 1985 — 1989
Bachelor's Degree, Finance, General
NICE Systems April 2010 - Present
Gucci June 2006 - April 2010
SG Footwear September 2002 - June 2006
Skills
Customer Service, Accounts Receivable, Account Reconciliation, Finance, Credit, Retail, Invoicing
Education
Bergen Community College 2006 — 2009
Associates, Business Administration & Accounting
Rochester Institute of Technology
NICE Systems April 2008 - Present
NICE Systems April 2008 - March 2012
Verint June 2007 - February 2008
Verint Systems 2007 - 2008
Witness Systems January 2005 - May 2007
Blue Pumpkin Software April 2000 - December 2004
Blue Pumpkin 2000 - 2003
Cygnus Technology, Inc. 1997 - 2000
Education
Azusa Pacific University 1995 — 1997
ClickFox January 2013 - Present
ClickFox June 2008 - Present
Verso Technologies September 2007 - June 2008
NICE Systems 2001 - 2007
Skills
Business Intelligence, CRM, Strategy, Professional Services, Outsourcing, SaaS, Cloud Computing, Management, Start-ups, VoIP, Business Transformation, Consulting, Project Management, Program Management, Channel Partners, Process Improvement
Education
University College 1993 — 1995
BS, Computer Information Systems
Arapahoe Community College 1990 — 1992
AA, Engineering
Bellsoft July 2014 - Present
Blytheco January 2013 - April 2014
Hollstadt & Associates January 2011 - January 2013
Delta Air Lines January 2011 - January 2013
NICE Systems January 2010 - January 2011
eLoyalty April 2007 - September 2008
Gelco Information Network November 2004 - January 2007
Northwest Airlines October 2003 - November 2004
ADC Telecommunications December 2000 - November 2002
Mystic Lake Casino Hotel March 1999 - December 2000
Skills
Telecommunications, Call Center, ERP, Compliance Audits, Data Center, IVR, Disaster Recovery, SAP, Business Intelligence, CTI, ITIL, VoIP, Managed Services, Integration, Telephony, ACD, Customer Service, Engineering, Business Development, Call Centers, Cross-functional Team..., CRM, SaaS, Management, Process Improvement, Software Documentation, Analysis, Databases, Software Development, SDLC, Data Warehousing, Testing, Business Analysis, Project Management, Vendor Management, Program Management
Education
Saint Mary's University of Minnesota 2004 — 2007
M.S., Telecommunications, 3.9/4.0 GPA
Augsburg College 1985 — 1987
B.A., Business Administration/Marketing, 3.6/4.0 GPA - Magna Cum Laude
NICE Systems June 2013 - Present
NICE Systems March 2005 - June 2013
Skills
Telecommunications, VoIP, Call Logging, Troubleshooting, CTI, Security, Cisco Technologies, Integration, Vendor Management, Telephony, IVR, TCP/IP, Unified Communications, IP, SIP, Cisco Call Manager, Ethernet, ACD, System Deployment
Education
Arizona State University
Hannulink Enterprises, LLC January 2007 - Present
American Translators Association July 1999 - Present
De Soto Sport July 2005 - November 2006
Fisher Scientific International Inc. November 2002 - November 2004
NICE Systems February 2002 - November 2002
QR/Saucony/USTS Bally's March 1999 - February 2001
Nytro July 1998 - December 1998
Education
Leibniz Universität Hannover 1994 — 1998
Masters, Exercise Physiology, Nutrition
Berufsakademie Mannheim 1988 — 1992
Bachelor, Business Administration, Public Administration
Optus Inc. June 2013 - Present
BCO April 2010 - July 2012
NICE Systems September 2008 - May 2010
Verint March 2006 - July 2008
PAETEC June 1999 - March 2006
Skills
Testing, SOW, Software Project..., Agile Methodologies, Agile Project Management, Scrum, PMP, Pre-sales, Enterprise Software, Management, Project Management
Education
Aspen University 2012 — 2015
Bachelor of Science (BS), Project Management
South Central Career College 1998 — 1999
Certificate, Telephony
South Central Career College 1997 — 1998
Telephony, Telecommunications Technology/Technician
NICE Systems September 2014 - Present
NICE Systems September 2014 - Present
NICE Systems August 2007 - June 2012
AMX June 2007 - August 2007
NICE Systems December 2005 - June 2007
IEX/NICE Systems May 2000 - December 2005
IEX September 1999 - May 2000
Raytheon 1996 - 1999
Raytheon (formerly E-Systems) 1992 - 1996
Raytheon (formerly E-Systems) 1990 - 1992
Skills
JUnit, Spring, Hibernate, JDBC, J2EE, Java, JBoss, Tomcat, Eclipse, PostgreSQL, Solaris, Unix, Unix Shell Scripting, Object Oriented Design, Agile Methodologies, JBoss Application Server, Java Enterprise Edition, OOP, Design Patterns, Subversion, Software Engineering, Ant, JSP, Web Services, Test Driven Development, Software Development, SQL, XML, Scrum, Distributed Systems, Servlets, Architecture, Software Design, Apache, Enterprise Software, Oracle, REST, Mule ESB, Databases, JPA, PL/SQL, LDAP, JMX, AOP, JMS, Multithreading, Maven, SOA, Continuous Integration, System Architecture
Education
Texas Tech University 1983 — 1987
Bachelor of Science (BS), Computer Science
Arizona State University 1981 — 1982
NICE Systems May 2013 - Present
ParTech, Inc. November 2011 - January 2013
ParTech, Inc. March 2010 - January 2013
Tek Systems June 2009 - March 2010
Skills
Active Directory, Microsoft SQL Server, SQL, SharePoint, Windows Server, Troubleshooting, Servers, XML, Unix, VMware, Linux System..., Linux Server, Linux Desktop, Linux Kernel, Programming, Computer Hardware, Hardware Architecture, Hardware Support, Hardware Installation, Hardware Testing, Hardware Diagnostics, Windows 7, Windows 7 Migration, DNS, Operating Systems, Help Desk Support, XP, Software Documentation, TCP/IP, Cisco VoIP, Avaya AES, NICE Call Recording, CTI, Passive VoIP, Active VoIP, TDM, Linux, VPN, Red Hat Linux, Hardware, System Deployment, DHCP, IIS, Windows XP
Education
Red Rocks Community College 2008 — 2009
Computer Software Engineering
Bakersfield College 2001 — 2003
Computer Software Engineering
NICE Systems November 1997 - Present
Skills
Workforce Management, Call Center, Training & Development, Participant Centered..., Employee Training, Customer Experience, Call Centers, Enterprise Software, Contact Centers, SaaS, Web Training Delivery, Avaya, Professional Services, CRM, Solution Selling, Unified Communications, Telecommunications, VoIP, Telephony, Vendor Management
Education
CSU Chico
Bachelor of Arts (BA)
NICE Systems January 2015 - Present
NICE Systems January 2014 - December 2014
NICE Systems March 2011 - December 2013
Fidelity Investments September 2007 - March 2010
Fidelity Investments 2005 - 2007
Skills
Process Improvement, Analytics, Business Analysis, Contact Centers, Vendor Management, Workforce Management, Lead Generation, Salesforce.com, Product Management, Call Center, Call Centers, Outsourcing, CRM, Business Development, Management, Leadership, Enterprise Software, Customer Experience
Education
Baylor University 2000 — 2004
Bachelors of Business Administration, Management and Broadcasting
Baylor University - Hankamer School of Business 2000 — 2004
Bachelor of Business Administration (B.B.A.)
NICE Systems 2013 - Present
Consulting April 2005 - September 2013
Clalit Health Services January 2000 - April 2003
Tikshoov February 1998 - December 1999
Skills
Strategic thinking, Growth oriented, Crisis management, Strategic Thinking, Strategic Planning, Crisis Management, Management Consulting, Business, Change Management, Team Building, Business Process..., Management, Coaching, Training, Business Strategy, Process Improvement, Business Analysis, Program Management, Business Process, Recruiting, Marketing, CRM, Leadership, Team Leadership, New Business Development, Finance, Call Centers, Business Planning, Customer Service, Cross-functional Team..., Growth Oriented, Project Planning, Budgets, Account Management, Strategy, Team Management, Integration, Consulting, Call Center, Outsourcing, Project Management, Quality Assurance, Financial Reporting, Entrepreneurship, Talent Management, Vendor Management, Marketing Strategy, Start-ups, Contract Negotiation, System Administration
Education
University of Colorado at Denver 2010 — 2010
Gender Studies
Ben-Gurion University of the Negev 1996 — 1999
BS, Economics, Management and Social Behavior
NICE Systems March 2012 - Present
NICE Systems 2007 - 2012
NICE Systems 2005 - 2007
Skills
Testing, Test Cases, Test Planning, Multithreading, Quality Center, Regression Testing, Management, Quality Assurance, VoIP, System Testing, Manual Testing, Software Quality..., Agile Methodologies, CTI, TCP/IP, Test Automation, Software Project..., Test Management
Education
Bar-Ilan University 1999 — 2003
BSC, Computer Sience
Ariel University Center of Samaria
Master of Business Administration (M.B.A.)
http://www.istqb.org
ISTQB Foundation in Software Testing Certificate
TeleTech January 2012 - Present
NICE Systems June 2008 - December 2011
Level 3 Communications July 2005 - March 2008
Skills
VoIP, TCP/IP, SIP, Telephony, Cloud Computing, Troubleshooting, Telecommunications, Integration, Wireless, IP
Education
Baker University 2003 — 2005
Masters, MBA
Devry University 1997 — 2000
Bachelors, Telecommunications Management
TRITECH Communications November 2014 - Present
Wells Fargo Securities June 2013 - December 2013
JPMorgan Chase February 2013 - June 2013
NICE Systems March 2012 - April 2012
Bluewolf 2011 - 2012
Watchers International October 2011 - December 2011
SourceMedia February 2007 - April 2011
Sourcemedia February 2007 - April 2011
New York Law School November 2006 - January 2007
Wachovia Securities August 2006 - October 2006
Skills
Telecommunications, Troubleshooting, Software Implementation, Information Technology, Laptops, Active Directory, Cisco Technologies, DHCP, DNS, Data Center, Hardware, Help Desk Support, LAN-WAN, VPN, Project Management
Education
Borough of Manhattan Community College
CCNP
CUNY Bronx Community College
Swedish institute