Advanced Customer Services

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Advanced Customer Services Employees

Employee
Years
Job
Industry
Steven Kanne Steven Kanne Greater Detroit Area Details
Steven Kanne's Advanced Customer Services Experience April 2012 - April 2015
Job Systems Administrator at Advanced Customer Services
Industry Computer Networking
Experience
Advanced Customer Services   April 2012 - April 2015
Martin Fluid Power   October 2004 - March 2010
PolyVision  October 1998 - April 2003

Skills
System Administration, Active Directory, Team Leadership, Troubleshooting, Microsoft Exchange, Windows Server, Windows 7, Virtualization, DNS

Education
Trident Technical College   1992 — 1994
Associate's degree, Business, Management, Marketing, and Related Support Services

Macomb Community College   1990 — 1991
Architectural and Building Sciences/Technology

Charles McGill Charles McGill Port Huron, Michigan Details
Charles McGill's Advanced Customer Services Experience April 2009 - October 2011
Job Utilities Crew Leader at Golden Corral Corporation
Industry Marketing and Advertising
Experience
Golden Corral Corporation  August 2014 - Present
Content Marketing Creations   January 2014 - Present
Shoe-Maze   June 2013 - February 2015
St. Clair County Community College  August 2012 - May 2013
Affordable Reliable Web Services   January 2012 - February 2012
Advanced Customer Services   April 2009 - October 2011
Baker College  March 2003 - July 2004
US Army  October 1994 - October 2001
Mammoth Video  May 1997 - September 1998

Skills
Customer Service, PowerPoint, Social Media, Microsoft Office, Retail, Administration, POS Systems, Telemarketing, Windows 7, Website Development, Web Services, Web Marketing, Product Marketing, Digital Marketing, Digital Media, Microsoft Excel, Public Speaking, Research, Amazon FBA, Amazon Merchant Account, Inventory Control, Facebook, Time Management, Advertising, Marketing, Training, Customer Satisfaction, Social Media Marketing, E-commerce, Sales, Management, Inventory Management, Sales Management, Online Marketing

Education
St. Clair County Community College   2012 — 2013
Associate of Arts and Sciences (A.A.S.), Computer/Information Technology Administration and Management

St. Clair County Community College   2009 — 2011
Associates of Arts and Science (A.A.S), Marketing

Baker College of Port Huron   2002 — 2003
Microsoft & Novell Certification, Networking

Ashley Everette Ashley Everette Ann Arbor, Michigan Details
Ashley Everette's Advanced Customer Services Experience May 2011 - June 2011
Job Data Collection Specialist at Michigan Poverty Law Program
Industry Legal Services
Experience
Michigan Poverty Law Program  May 2014 - Present
Eby Conner Smillie & Bourque PLLC   October 2013 - May 2014
Harbor House @ Campus Apartments   June 2013 - October 2013
University of Michigan  September 2012 - April 2013
A-1 Amazing Daycare   June 2011 - December 2011
Advanced Customer Services   May 2011 - June 2011
Macy's  October 2009 - January 2010

Skills
Customer Service, Customer Satisfaction, Research, Childcare, Management, Marketing, Telecommunications, Sales, Communication, Early Childhood..., First Aid, Sales Operations, Cashiering, Food Service, Food Safety, Legal Assistance, Leasing, Legal Writing, Leadership, Microsoft Office, Editing, Public Speaking

Education
University of Michigan   2009 — 2014
Bachelor's degree, Pre-Law Studies, Junior

University of Michigan
Pre-Law Studies

Laura Riess Laura Riess Clinton Township, Michigan Details
Laura Riess's Advanced Customer Services Experience March 2013 - May 2014
Job Contact Manager/Insurance Rep. at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance  May 2014 - Present
Everdry Waterproofing  August 2013 - May 2014
Advanced Customer Services   March 2013 - May 2014

Skills
Customer Service..., Sales

Education
Everest Institute-Southfield   2008 — 2008
Diploma, Medical/Clinical Assistant

Macomb Community College   2003 — 2008
course work, Photography and Radiology

Evelena Traykovich Evelena Traykovich Greater Detroit Area Details
Evelena Traykovich's Advanced Customer Services Experience August 2009 - July 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
ADVANCED CUSTOMER SERVICES   August 2009 - July 2011
Day Personnel   2008 - 2011
ADVANCED CUSTOMER SERVICES   March 2008 - August 2009
Muscular Dystrophy Association  November 2007 - January 2008

Skills
Leadership, Access, CRM, Call Centers, Visio, Customer Service, Microsoft Office, Networking, Sales, MS Project, Microsoft Excel, Microsoft Project, Software Documentation, Team Building, Outlook, Team Leadership, Microsoft Word, Management, Account Management, Training

Education
Macomb Community College   2009 — 2011
Business Finance

Lincoln High School

Mark M Leidlein Mark M Leidlein Greenville, South Carolina Area Details
Mark M Leidlein's Advanced Customer Services Experience March 2010 - March 2012
Job CRE Sales Associate at Spectrum Commercial Properties
Industry Management Consulting
Experience
Spectrum Commercial Properties   April 2015 - Present
Craftsmen House LLC   February 2015 - Present
Gannett - The Greenville News Media Group   April 2013 - February 2015
North American Roofing  March 2012 - April 2013
Advanced Customer Services   March 2010 - March 2012
Awecomm Technologies  May 2007 - March 2010
Total Door   January 2004 - May 2007
Resources Connection  June 2000 - June 2001
Proctor Financial  1988 - 2000

Skills
Sales Management, New Business Development, Call Center, E-commerce, Insurance, Strategic Planning, SEM, Business Strategy, Call Centers, Operations Management, Business Development, Executive Management, PPC, Direct Sales, SEO, Marketing, Management, Sales, Advertising, Digital Media, Sales Operations, Mobile Devices, Account Management, Product Development, Lead Generation, CRM, Salesforce.com, Social Media, Sales Process, Advertising Sales, Strategic Partnerships, B2B, Digital Marketing, Email Marketing, Online Advertising, Selling, Online Marketing, Marketing Strategy, Social Media Marketing, Website Development, Cold Calling, Trade Shows, Strategy, Sales Presentations, Digital Strategy, Leadership, Team Building, Consulting, Entrepreneurship

Education
Michigan State University - The Eli Broad Graduate School of Management   1980 — 1985
MBA

University of Michigan-Dearborn   1976 — 1978
BSA

Oakland Community College   1974 — 1975
Associate's degree

Patrice Porter-Patterson Patrice Porter-Patterson Detroit, Michigan Details
Patrice Porter-Patterson's Advanced Customer Services Experience October 2014 - December 2014
Job Macomb Community College
Industry Banking
Experience
JPMorgan Chase & Co.   March 2015 - May 2015
Cathrine's   February 2015 - April 2015
Innovative Teleservices Ltd   December 2014 - January 2015
Advanced Customer Services   October 2014 - December 2014
Minacs Marketing Solutions  August 2012 - October 2014
Dakota Wach Company   April 2011 - April 2012

Skills
Customer Service, Typing, Banking, CNA

Education
Oakland Community College   2015 — 2017
High School, General Sudies

David J. Price David J. Price Tampa, Florida Details
David J. Price's Advanced Customer Services Experience July 2012 - Present
Job Branch Manager at Advanced Customer Services
Industry Telecommunications
Experience
Advanced Customer Services   July 2012 - Present
MPDirect   December 2007 - July 2012
Alorica  May 2005 - August 2007
Citi  2000 - 2005
JPMorgan Chase  1989 - 2000

Skills
Operations Management, Recruiting, Sales Management, Executive Reporting, Team Leadership, Inbound Marketing, Outbound Marketing, Customer Retention, Program Management, Training, Management, Leadership, Call Centers, Human Resources, Team Building, Sales, Customer Satisfaction, Customer Service, CRM

Education
Laguardia Community College   1988 — 1989
Business Administration and Management, General

LaQuisha Pugh LaQuisha Pugh Greater Detroit Area Details
LaQuisha Pugh's Advanced Customer Services Experience September 2013 - Present
Job Customer Service Specialist
Industry Consumer Services
Experience
Advanced Customer Services   September 2013 - Present
Dialogue Marketing  November 2012 - January 2013
Lansing Community College  May 2011 - December 2012
Child Care Coordinating Council of Detroit/Wayne 4C   February 2007 - October 2010

Skills
Community Outreach, Public Speaking, Nonprofits, Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Outlook, Customer Service, Volunteer Management, Social Services, Training, Staff Development, Data Entry, Legal Writing, Strategic Planning, Telephone Skills, Case Management, Administrative..., Editing, Policy, Employee Training, Filing, Time Management, Critical Thinking, Student Development, Leadership, Fax, Office Management, Social Networking, Research, Fundraising, Program Development, Clerical Work, Phone Etiquette, Clerical Skills, Telephone Reception, Spreadsheets, Conflict Resolution, Team Building, Leadership Development, Receptionist Duties, Facebook, Switchboard Operator, Cashiering, Customer Satisfaction, Document Preparation, Multi-line Phone, Dependable Team Player, Coaching

Education
Grand Valley State University   1999 — 2002

Lansing Community College

Todd Chesbrough Todd Chesbrough Greater Detroit Area Details
Todd Chesbrough's Advanced Customer Services Experience May 2011 - Present
Job Sr. Quality Analyst at ADVANCED CUSTOMER SERVICES
Industry Marketing and Advertising
Experience
Advanced Customer Services   May 2011 - Present
Mainstream International   2000 - 2008
Preferred Solutions - GM OnStar   May 2006 - April 2007
Preferred Solutions - GM OnStar   2004 - May 2006
E.D.S.   October 2002 - August 2003
E.D.S.   April 1998 - October 2002

Skills
Black Belt Six Sigma, Six Sigma, Metrics, Compliance, Documentation, Troubleshooting, Problem Solving, Microsoft Office, Customer Relations, Quality Assurance, Customer Service, Software Documentation, Networking, Leadership

Education
Central Michigan University   2007 — 2009
BS, Public Administration, 3.7

Oakland University

Jim Agnello Jim Agnello Greater Detroit Area Details
Jim Agnello's Advanced Customer Services Experience October 1982 - Present
Job PRESIDENT at ADVANCED CUSTOMER SERVICES
Industry Outsourcing/Offshoring
Experience
ADVANCED CUSTOMER SERVICES   October 1982 - Present
VARIOUS  1976 - October 1982

Education
Michigan State University   1972 — 1976
BA, ACCOUNTING & FINANCE

Teriance Hardin Teriance Hardin Greater Nashville Area Details
Teriance Hardin's Advanced Customer Services Experience September 2010 - Present
Job Call Center Operations/ IT Specialist
Industry Information Technology and Services
Experience
ADVANCED CUSTOMER SERVICES   September 2010 - Present
Addax Telecom Inc.   September 2007 - May 2010

Skills
Call Center, Vendor Management, Team Leadership, Project Management, Customer Service, Account Management, Team Building, Software Documentation, Quality Assurance, Telecommunications, Microsoft Excel, Process Improvement, Business Analysis, Change Management, Microsoft Office, Outsourcing, Strategic Planning, Customer Support, Project Planning, CRM, Call Centers, Program Management

Education
Tennessee State University   1995 — 2000
BS, Computer Science

Heather Liebau Heather Liebau Port Huron, Michigan Details
Heather Liebau's Advanced Customer Services Experience July 2007 - September 2007
Job Student at Baker College of Port Huron
Industry Hospital & Health Care
Experience
Comfort Inn of Port Huron   December 2007 - July 2009
Advanced Customer Services   July 2007 - September 2007

Skills
Data entry, Multi-lined phones, Faxing and coping, Keying reports, Records Management, Handling Inquiries, Windows XP, Vista, Multi-Tasking, Meeting Deadlines, Customer Service, Problem Solving, Payroll, Microsoft Office

Education
Baker College of Port Huron   2010 — 2013
Associate's degree, Health Services Administration

Ross Medical Education Center- Port Huron   2000 — 2001
Certificate of Completion, Medical Assistant