Boston Park Plaza
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Boston Park Plaza Employees
Starwood Hotels & Resorts Worldwide, Inc. November 2013 - Present
Boston Park Plaza November 2012 - November 2013
Highgate Hotels October 2011 - November 2012
Highgate Hotels September 2010 - October 2011
International RAM Associates August 2008 - September 2010
Skills
Microsoft Office, Property Management..., HotSOS, Rooms Division..., Customer Service, Front Office, Hospitality Industry, Banquets, Hotels, Resorts, Time Management, Hospitality Management, Rooms Division, Revenue Analysis, Catering, Opera, Hospitality, Conference Rooms, Delphi
Education
Johnson and Wales University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Management
Boston Latin School 1997 — 2003
Boston Park Plaza April 2008 - Present
Massachusetts Eye and Ear Infirmary January 2011 - July 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Troubleshooting
Education
Benjamin Franklin Institute of Technology 2009 — 2011
Associate's degree, Medical electronics engineering
Boston Park Plaza June 2014 - Present
Hawks Cay Resort June 2013 - June 2014
Hilton Worldwide- Conrad San Juan Condado Plaza May 2009 - May 2013
University Of Power December 2009 - April 2012
Luxury Resorts- May 2005 - May 2009
Wyndham Condado Plaza Hotel & Casino January 2002 - May 2005
Wyndham Condado Plaza Hotel & Casino January 1998 - January 2002
Williams Hospitality January 1997 - January 1998
Williams Hospitality January 1994 - January 1997
Skills
Union Negotiations, Change Management, Problem Solving, Employee Relations, Compensation, Union, Employee Benefits, Spanish, Labor Relations, Performance Management, HR Strategy, HR Policies, Benefits Administration, Coaching, Talent Management, Talent Acquisition, Interviewing, New Hire Orientation, Leadership Development, Hospitality, Strategic Planning, Recruitment/Retention, Budgeting, Performance Appraisal, Job Descriptions, Deferred Compensation, Personnel Management, Budgets, Hotels, Recruiting, Interviews, New Hire Orientations, Hospitality Management, Team Building, Negotiation, Onboarding, HRIS, Organizational..., Hiring, Compensation & Benefit, Time Management, Resorts, Leadership, Management, Organizational..., Human Resources, Employment Law, Policy, Workforce Planning, Employee Engagement
Education
University of Puerto Rico 1988 — 1991
Bachelor of Arts (B.A.)
American Military Academy 1979 — 1987
El Colegio de México, Centro de Estudios de Asia y AfricaMexico
Asian History
Escuela Panamericana de HoteleríaMexico
Hotel Management and Tourism
Imapcto Vital
Boston Park Plaza March 2014 - May 2015
Verisk Health March 2012 - March 2014
University of New Hampshire August 2011 - December 2011
Wellington Management May 2011 - August 2011
The Paper Store March 2009 - June 2011
Skills
Customer Service, Outlook, PowerPoint, Microsoft Word, Time Management, Teamwork, Microsoft Office, Administration, Social Media, Retail, Microsoft Excel, Office Management, Telephone Skills, iSymphony, WebEx, Concur, HIPAA, Opera
Education
University of New Hampshire
Boston Park Plaza June 2015 - Present
Elon Academy November 2014 - Present
Elon University Student Professional Development Center October 2012 - Present
Woodman of the World Community Center May 2013 - August 2013
Perry Management Inc. June 2012 - August 2012
Skills
Microsoft Office, PowerPoint, Facebook, Microsoft Word, Social Media, Event Planning, Microsoft Excel, Public Speaking, Research, Spanish, Customer Service, Time Management, Community Outreach, Social Networking, Teamwork, Editing, Data Entry, Leadership, Photoshop
Education
Elon University 2012 — 2016
North Lenoir High School 2008 — 2012
High School Diploma, Health Services/Allied Health/Health Sciences, General
Boston Park Plaza June 2014 - Present
The Procaccianti Group September 2013 - June 2014
Boston Marriott Long Wharf May 2010 - September 2013
San Diego Marriott Hotel and Marina July 2006 - May 2010
Skills
Hotels, Hospitality, Rooms Division, Front Office, Hotel Management, Resorts, Lodging, Micros, Hospitality Industry, Banquets, Property Management..., Revenue Analysis, Event Management, Hospitality Management, Pre-opening, Yield Management, Tourism, Guest Service Management, Leisure, OnQ
Education
San Diego State University-California State University
Boston Park Plaza March 2015 - Present
Boston Hotel Buckminster September 2013 - March 2015
Best Western Hotel February 2013 - September 2013
ANN INC. May 2011 - September 2012
ANN INC. April 2010 - May 2011
ANN INC. November 2009 - April 2010
Skills
Time Management, Customer Satisfaction, Customer Service, Hospitality Industry, Sales, Public Speaking, Front Office
Education
Bay State College 2014 — 2016
Bachelor's degree, Hospitality Administration/Management
Bunker Hill Community College 2007 — 2011
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management
Boston Park Plaza July 2012 - Present
Hilton Worldwide October 2007 - Present
Wells Food Market May 2006 - September 2006
Skills
Office Suite (Word,..., Customer Service, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management, Event Management, Management, Sales, Restaurants, Major in Business..., •Develop essential..., • Theoretical and..., Create work..., Experience in HR...
Education
Cambridge College 2008 — 2013
Bachelor's Degree, Business Administration and Management, General
Daffodil International University 2003 — 2005
Bachelor's Degree, Bachelor of Business Administration
3D Event planning May 2015 - Present
First Realty Management February 2015 - Present
Boston Park Plaza August 2014 - February 2015
Boston Park Plaza November 2012 - 2014
Sheraton Colonial Boston North Hotel April 2010 - November 2012
Courtyard by Marriott Logan Airport August 2010 - April 2011
Sheraton Ferncroft Resort July 2007 - August 2009
Skills
Microsoft Office, Bilingual, Lightspeed, Galaxy, FOSSE, Organization &..., Front Office, Concierge Services, Opera, Reservation, Service Recovery, Food, Property Management..., Food, Rooms Division, Restaurants, Customer Service, Guest Service Management, Hotels, Catering, Opening Hotels, Banquets, MICROS, Delphi, Convention Services
Education
Correlations, Inc. 2014 — 2014
EVENT PLANNER CERTIFICATION, Hospitality Administration/Management
Bay State College 2009 — 2013
Bachelor's degree, Hospitality Administration/Management
Boston Park Plaza August 2014 - Present
Boston Park Plaza July 2012 - August 2014
Nick’s Studio May 2010 - June 2012
ATR Treehouse March 2012 - May 2012
Raymond Norman Cooks! May 2010 - September 2010
PICC September 2007 - September 2008
Skills
Mandarin, Event Management, Event Planning, Customer Service, Volunteering, Mangement Intern, Hospitality, Tourism, Sales, Hospitality Industry, Hospitality Management, Customer Satisfaction, Hotels, Food & Beverage, Hotel Management, Recruiting, Front Office, Catering, Banquets, Microsoft Office, Time Management, Yield Management, Microsoft Word
Education
Johnson and Wales University 2010 — 2012
Master of Business Administration (MBA), Hospitality Administration/Management (Event Leadership), 3.63
China Women's University 2004 — 2008
Bachelor's degree, Preschool Education, 3.0/4.0
Holiday Inn Brookline-Boston January 2015 - Present
Crowne Plaza - Boston/Newton September 2014 - December 2014
The Westin Waltham Boston September 2011 - February 2014
Aloft & Element Hotels December 2010 - September 2011
Sheraton Boston Hotel June 2008 - December 2010
Highgate Hotels June 2007 - March 2008
Westin Kierland Resort & Spa June 2005 - May 2007
Sheraton Boston Hotel January 2003 - June 2005
Boston Park Plaza 2000 - 2003
Skills
Hospitality Management, Hotel Management, Front Office, Hotels, Rooms Division, Hospitality Industry, Resorts, Hospitality, Yield Management, Food & Beverage, Micros, Property Management..., Banquets, Restaurants, Tourism, Catering, Restaurant Management, Hotel Booking
Education
Johnson & Wales University 1995 — 2000
Bachelor's degree
Johnson and Wales University 1995 — 2000
Bachelor's degree, Hospitality management w/ concentration in psychology
Boston Park Plaza August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - April 2015
Triangle Credit Union 2012 - 2014
Florence Bank April 2010 - January 2012
United Bank April 2006 - April 2010
Berkshire Bank July 2004 - April 2006
Skills
Customer Service, Organization, Multi Tasking, Employee Training, Communication Skills, Microsoft Office, Mac OS, Outlook, Food Preparation, Cash Management, Loans, Management, Cross Selling, Risk Management, Sales, Training, Auditing, Hospitality Management
Education
American Public University System 2014 — 2015
Bachelor of Arts (B.A.), Hospitality Management with concentration in Meeting & Event Planning
The Art Institute of Pittsburgh-Online Division 2010 — 2014
Bachelor's degree, Hotel & Restaurant Management
Connecticut Culinary Institute 2005 — 2007
Diploma, Advanced Culinary Arts
Boston Park Plaza May 2015 - Present
Boston Park Plaza November 2014 - May 2015
Newport Hotel Group April 2014 - July 2014
Dudley Charlton Regional School District December 2013 - January 2014
Whitinsville Golf Club June 2010 - September 2013
Skills
Hospitality, Customer Service, Hotels, Hospitality Management, Microsoft Office, Hospitality Industry, Event Management, Food & Beverage, Hotel Management, Event Planning, Microsoft Excel, Microsoft Word, Budgets, Social Media, Resorts, PowerPoint, Revenue Analysis, Tourism
Education
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2014
Bachelor of Science (B.S.), Hospitality and Tourism Management
University of Massachusetts, Amherst 2010 — 2014
Bachelor of Science (B.S.), Hospitality and Tourism Management
Shepherd Hill Regional High School 2006 — 2010
High School Deploma, 3.5
US Foodservice Co. 1985 - Present
Boston Park Plaza 1984 - 1985
Skills
Food Service, Food, Grocery, Key Account Development, Frozen Food, Income Statement, Culinary Skills, Menu Development, Food & Beverage, National Accounts, Food Safety, Food Industry, Restaurants, Ingredients, Catering, P&L Management, P&L
Education
Isenberg School of Management, UMass Amherst 1982 — 1984
B.A., Hospitality and Tourism
Bunker Hill Community College 1979 — 1981
Associate's degree, Culinary Arts/Chef Training
DePuy Synthes August 2004 - Present
Access TCA October 2005 - December 2006
Boston Park Plaza June 1997 - August 2002
Skills
Event Planning, Corporate Events, Meeting Planning, Trade Show Planning, Management, Sales, Event Management, Product Launch, Product Marketing, Trade Shows, Customer Service, Social Media Marketing, Product Development, Sales Presentations, Medical Devices
Education
Johnson & Wales University 1993 — 1997
Bachelor's degree, Hospitality Sales & Marketing
Massachusetts Institute of Technology (MIT) July 2013 - Present
AlliedBarton Security Services March 2012 - Present
Boston Park Plaza 2012 - March 2013
The Estate Night Club June 2012 - November 2012
United States Marine Corps August 2008 - May 2011
Skills
Military, Military Experience, DoD, Military Operations, Command, National Security, Force Protection, Operational Planning, Military Training, Weapons, Defense, AED, First Responder, Marine Corps, Security, Leadership, First Aid, Self Defense, Public Safety, Tactics, Patrol, Weapons Handling, Marksmanship, Criminal Justice, Weapons Training, Exercises, Surveillance, Access Control, Personnel Supervision, Security Training, CCTV, Event Security, Security Awareness, Physical Security, Hand to Hand Combat, Personnel Security, Personal Security, Small Unit Leadership, Security Operations, Small Unit Tactics, Security, Contingency Planning, Combat, Infantry Tactics, Workplace Violence, Military Skills, NIMS, Asset Protection, Protection, Security Management
Education
Bay State College 2013 — 2016
Domestic and International security, Criminal justice
Massachusetts Bay Community College 2013 — 2013
Criminal Justice/Law Enforcement Administration
Park University 2009 — 2011
Criminal Justice/Law Enforcement Administration
SoulCycle Inc. July 2015 - Present
Union Square Events April 2014 - May 2015
PTL Events October 2012 - October 2014
Union Square Events October 2013 - April 2014
La Grenouille April 2012 - October 2013
The Peninsula Hotels June 2009 - April 2012
The New York Palace January 2008 - December 2008
Boston Park Plaza May 2008 - August 2008
The Leading Hotels of the World November 2007 - May 2008
State Street Bank June 2005 - August 2005
Skills
Catering, Sales, Hospitality Management, Food & Beverage, Hospitality, Hotels, Restaurants, Banquets, Hospitality Industry, Food, Fine Dining, Hotel Management, Culinary Skills, Tourism, Revenue Analysis, Recipes
Education
New York University 2005 — 2009
Bachelor's degree, Hospitality and Tourism Management
French Culinary Institute
Boston Park Plaza June 2012 - April 2015
Hilton Chicago Indian Lakes Resort June 2008 - June 2012
Special Events Management May 2007 - August 2007
Education
Eastern Illinois University 2004 — 2008
Bachelor of Science (B.S.), Hospitality Administration/Management
Senior Whole Health January 2014 - Present
Medical Records Associates September 2011 - January 2014
Medical Records Associates 2011 - 2013
Little Sisters of the Poor January 2009 - September 2011
Orient Express Limousine Service Corp. June 2008 - September 2008
Dress for Success of January 2008 - May 2008
Harbor Health Services - Geiger Gibson Community Health Center July 2007 - January 2008
Circle Surrogacy August 2005 - February 2007
U Mass Medical School / MassHealth March 2003 - August 2005
Boston Park Plaza 1995 - 1998
Skills
Access, PeopleSoft, Meditech, IBM iSeries, Social Services, IDX, Fundraising, Non-profits, Community Outreach, Healthcare, NextGen, Mental Health, Volunteer Management, Research, Medicaid, Nonprofits, Microsoft Office, Medical Records, Training, Case Managment, Program Development, Hospitals, Software Documentation, HIPAA, Crisis Intervention, Program Evaluation, Healthcare Management, Case Management, Grant Writing, Public Health, Human Resources, Psychotherapy, Team Building, Grants
Education
University of Massachusetts Boston 2011 — 2011
Bachelors, Gerontology
Bay State College 1998 — 2000
Associates, Medical Assisting
Boston Park Plaza September 2015 - Present
Boston Park Plaza June 2015 - August 2015
University of Illinois at Urbana-Champaign February 2014 - December 2014
Beingmate Group Co. Ltd July 2014 - August 2014
Randstad China September 2012 - December 2012
Hangzhou International Exhibition and Conference Co. Ltd June 2011 - September 2011
MUJI China June 2009 - August 2009
Skills
Proficient Communicator, Event Management, Event Planning, Microsoft Office, Mac OS X, Business English, GMAT, Student Leadership, Critical Thinking, Reflector, Social Networking, PowerPoint, Recruiting, Microsoft Excel, Human Resources, Training
Education
University of Illinois at Urbana-Champaign 2013 — 2014
Master of Human Resources and Labor Relations, Human Resource Management, Master
The University of Huddersfield 2012 — 2013
Bachelor of Applied Science (BASc), Events Management, 3.7/4.0
University of Shanghai for Science and Technology 2009 — 2013
Undergraduate, Events Management, Year 4
Boston Park Plaza September 2014 - Present
Boston Park Plaza September 2012 - September 2014
Smashion.com August 2009 - May 2013
Colette Phillips Communications August 2008 - December 2008
StyleFixx Girls' Night Out November 2007 - July 2008
Premier Consulting Group September 2005 - August 2007
Nelson Davis TV Productions February 2006 - June 2006
Autograph Magazine January 2005 - April 2005
Hearst Magazines June 2004 - September 2004
Skills
Social Media Marketing, Email Marketing, Brand Development, Marketing Communications, Social Media, Blogging, Facebook, Copywriting, Advertising, Marketing, Integrated Marketing, SEO, Marketing Management, Event Planning, Event Management, Press Releases, Online Marketing, Digital Marketing, Market Research, Sales, Microsoft Word, Lead Generation, Marketing Research, Public Relations, Newsletters, Brand Management, Microsoft Excel, Brand Communication, Marketing Strategy, E-commerce, Online Advertising, Product Marketing, Hotels, Web Content Management, QuarkXPress, Strategic Planning, Fashion, Creative Strategy, Direct Marketing, Customer Experience..., Online Branding, Fashion Marketing
Education
Emerson College 2007 — 2009
Masters, Integrated Marketing Communication
University of California, Riverside 2001 — 2005
Bachelors of Science, Business Administration
Boston Park Plaza March 1996 - Present
International Lodging Safety and Security Association - Boston January 2008 - March 2012
ASIS Hospitality, Entertainment and Tourism Council January 2008 - February 2012
AH & LA Loss Prevention Committee 2008 - 2012
Tremont House Hotel January 1986 - March 1996
Skills
Investigations, Physical Security, Security Management, Risk Assessment, Loss Prevention, Executive Protection, Security Operations, Public Speaking, Event Management, Emergency Management, Private Investigations, Crisis Management, Security Training, Security, Surveillance, Asset Protection, Investigation, CCTV, Corporate Security, Security Audits, Access Control, Workplace Violence, Personal Security, Homeland Security, Criminal Investigations, Leadership, Fire Safety, Firearms, Internal Investigations, Enforcement, Law Enforcement..., Personal Protection, Close Protection, Protection, Crime Prevention, Interrogation, Background Checks, Counterterrorism, Police, Public Safety, Criminal Justice, Security Awareness, Fraud, Patrol, Personnel Security, Tactics, Evidence, Vulnerability Assessment, Weapons, Intelligence Analysis
Education
ASIS International 1980 — 2011
CPP, Certified Protection Professional
Northeastern University 1984 — 1985
MS, Criminal Justice
Northeastern University 1979 — 1982
BS, Criminal Justice
AH & LA -Educational Institute
CLSD, Certified Lodging Security Director
Storm Smart Industries October 2015 - Present
Storm Smart Industries June 2008 - September 2015
Brighter Bay, LLC 2015 - 2015
Brighter Bay, LLC 2015 - 2015
Parker Hannifin November 2007 - July 2008
Shaw Aero Devices 1997 - 2008
Shaw Aero Devices June 1999 - November 2007
Boston Park Plaza 1985 - 1989
Skills
Onboarding, Benefits, Team Building, Performance Management, Employee Engagement, Hiring, HRIS, Employee Benefits, Interviewing, Compensation, HR Policies, Labor Relations, Strategic Planning, Performance Appraisal, Customer Service, Event Planning, Talent Management, Succession Planning, Leadership Development, Payroll, Coaching, Change Management, Policy, Talent Acquisition, Compliance, Technical Recruiting, SPHR, HR Strategy, Employee Recognition, Teaching, Workforce Planning, Open Enrollment, Benefits Administration, Deferred Compensation, FMLA, Applicant Tracking..., Leadership, Employment Law..., Personnel Management, Recruiting, Employee Handbooks, Conflict Resolution, Employee Training, Training, Interviews
Education
Florida SouthWestern State College 2013 — 2016
Bachelor’s Degree, Applied Science and Business Management, 3.6
Florida SouthWestern State College 2011 — 2013
Associate’s Degree, Business Administration and Management, General, 3.75
Manchester Community College 1978 — 1986
Manchester Community College 1978 — 1986
hospitality mamt
Edgecliff College 1975 — 1978
Montessori, Montessori
Xavier University 1975 — 1978
Early Childhood Development Montessori
Santander Bank, N.A. April 2015 - Present
Boston Park Plaza June 2014 - January 2015
Kelly Services May 2012 - July 2013
Skills
Microsoft Word, Strategic Planning, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Sales, Leadership, Social Networking, Teamwork, Event Management, Time Management, Data Entry, Social Media, Public Speaking, Research, Analysis, Leadership Development, Access, Business Development, Management, Financial Analysis, Banking, Outlook, Event Planning, Team Leadership, Negotiation, Account Management, Customer Satisfaction, Community Outreach, Marketing Communications, Credit
Education
University of Massachusetts Boston 2013 — 2016
Bachelor of Science (B.S.), Banking, Corporate, Finance, and Securities Law
Munro College 2007 — 2010
Diploma, Business Administration and Management, General
Boston Park Plaza October 2012 - Present
Gaylord Hotels March 2010 - October 2012
Atlantis, Paradise Island March 2009 - March 2010
Greater Philadelphia Chapter of PCMA January 2009 - January 2010
Gaylord Hotels March 2003 - March 2009
Gaylord Hotels March 2003 - March 2009
Marriott Hotels August 1986 - October 2000
Skills
Customer Relations, Team Leadership, Customer Events, Meeting Planning, Hotels, Customer Service, Resorts, Hospitality Industry, Hospitality, Sales Management, Leadership, Marketing, Event Management, New Business Development, Hospitality Management, Convention Services, Sales, CRM, Food & Beverage, Menu Development, Management, Hotel Management
Education
University of Massachusetts, Amherst 1982 — 1986
BS, Hotel Restaurant and Travel Administration
University of Nevada-Las Vegas 1984 — 1985
Semester on exchange, Hotel Administration
Blue Lantern Designs 2014 - Present
Pierce Allen Inc. March 2012 - Present
Scentsational Books 2010 - 2014
Restoration Hardware November 2010 - February 2012
W Hotels October 2009 - November 2010
Boston Park Plaza February 2009 - October 2009
Restoration Hardware November 2007 - May 2008
W Hotels May 2006 - November 2007
Skills
Microsoft Office, Mac OS X, Luxury Goods, Customer Service, Sales, Training, Event Planning, Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Hiring, Event Management, Customer Satisfaction
Education
RISD 2009 — 2010
Classes in, Interior Design
Johnson & Wales University 2002 — 2005
Bachelor of Science, Hospitality Management
Smith & Nephew Orthopaedics February 2014 - Present
Jims Place Restaurant & Bar January 2011 - February 2014
Holiday Inn Hotel & Suites March 2010 - November 2010
Radisson Hotel January 2009 - December 2009
Boston Park Plaza September 2007 - October 2008
Skills
Food, Banquets, Food, Menu Development, Culinary Skills, Hospitality, Hospitality Management, Catering, Fine Dining, Restaurant Management, Food Service, Micros, Customer Service, Event Management, New Restaurant Openings, Budgets, Inventory Management, Sales, Bartending, Event Planning, Food Industry, Marketing, Leadership, Team Building, Microsoft Office, Microsoft Excel, PowerPoint, Account Management, Hiring, Restaurants, Microsoft Word, Customer Satisfaction, Operations Management, Purchasing, MICROS
Education
New England Culinary Institute 2006 — 2008
Bachelor in Hospatality & Restaurant Management, Hospitality and Management
Christian Brothers High School 1998 — 2002
Boston Park Plaza September 2015 - Present
Courtyard by Marriott Boston Marlborough July 2015 - September 2015
Courtyard by Marriott Boston Cambridge January 2014 - July 2015
Hyatt Boston Harbor March 2012 - January 2014
Grand Hyatt New York January 2011 - March 2012
Hyatt Regency Long Island February 2010 - January 2011
Skills
Hospitality Industry, Hospitality Management, Front Office, Hotel Management, Hotels, Resorts, Rooms Division, Opera, Hospitality, Micros, Property Management..., Pre-opening, Banquets, Revenue Analysis, Yield Management, MICROS
Education
Johnson & Wales University
Johnson and Wales University
Bachelors in Hospitality, Events Management
Wynn Las Vegas February 2015 - Present
SLS Las Vegas July 2014 - February 2015
Caesars Entertainment Corporation November 2013 - July 2014
Boston Park Plaza July 2013 - October 2013
W Hotels May 2012 - July 2013
W Hotels May 2012 - October 2012
W Hotels July 2011 - October 2012
B.E.D. Nightclub Miami May 2010 - September 2010
Brattleboro Country Club April 2007 - August 2008
Skills
Hospitality Management, Micros, Banquets, TIPS Certified, Food & Beverage, Hospitality Industry, Hospitality, Hotels, Restaurants, Hotel Management, Catering, Restaurant Management, Resorts, Fine Dining, Menu Development, Event Management, Event Planning, Pre-opening, Property Management..., Meeting Planning, Banquet Operations, Convention Services, Guest Service Management, Lightspeed, Guest Recovery, ServSafe, Customer Service, Food Service, VIP, Dinners, Spa, Revenue Analysis, Casino Gaming, Casino, Events, Nightlife, Nightclub, Entertainment, Entertainment Management, Operations Management, MICROS
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2011
Hospitality Management
Boston Park Plaza May 2015 - Present
Surf Restaurant September 2013 - May 2015
Sheraton Portsmouth Harborside Hotel June 2014 - September 2014
Boston Harbor Hotel May 2013 - August 2013
University of New Hampshire August 2011 - May 2012
Skills
Customer Service, Delphi Certified, TIPS Certified, Cvent Certified, Hospitality, Food & Beverage, Event Planning, Cpr Certified, Hospitality Management, Time Management, Teamwork, Microsoft Word, PowerPoint, Certified Dining Room..., Certified Associate..., Certified Bartender
Education
University of New Hampshire 2011 — 2015
Bachelor's degree, Hospitality Administration/Management
The Langham, Boston November 2014 - Present
Sodexo at The Federal Reserve Bank April 2014 - November 2014
Boston Park Plaza September 2013 - April 2014
Boston Park Plaza June 2012 - September 2013
The Country Club at Mirasol November 2011 - February 2012
Brae Burn Country Club February 2011 - November 2011
Brae Burn Country Club June 2009 - February 2011
Skills
MAC and PC Proficient, Microsoft Office, PowerPoint, Hospitality, Food & Beverage, Hotels, Banquets, Catering, Event Management, Menu Development, Event Planning, Hospitality Industry, Customer Service, Microsoft Excel, Microsoft Word, Social Media, Micros, Tourism, Resorts, Restaurants, Delphi, Problem Solving, Customer-focused Service, Training, Convention Services, Time Management, Customer Satisfaction, Management, MICROS, Eco Friendly
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2011
Bachelor of Science, Hospitality and Tourism Management
Westborough High 2003 — 2007
E2E Recruitment Global May 2014 - Present
Executive Search December 2010 - Present
Boston Park Plaza June 2015 - Present
Executive Search July 2009 - December 2010
Hudson Global Resources February 2006 - June 2009
AT&T January 2001 - June 2005
Skills
Executive Search, Candidate Generation, Recruiting, Sourcing, Talent Acquisition, Recruitment Advertising, Technical Recruiting, Talent Management, Temporary Placement, Contract Recruitment, Human Resources, HR Consulting, Permanent Placement, Employee Relations
Education
The University of Western Australia 1997 — 2000
Currently seeking new opportunities September 2015 - Present
Benchmark Senior Living May 2014 - July 2015
Northeastern University July 2010 - May 2014
Sodexo 2006 - 2009
Four Seasons Hotels and Resorts 2005 - 2006
Boston Park Plaza August 2004 - September 2005
Waldorf Astoria Hotel May 2000 - April 2004
Skills
Leadership, Management, Project Management, Customer Service, Strategic Planning, Process Scheduler, Human Resources, Process Improvement, Risk Management, Budgets, Sales, Analysis, Forecasting, Program Management, Microsoft Excel, PowerPoint, Cross-functional Team..., Business Strategy, Training, Proposal Writing, Policy, Event Management, Finance, Marketing, Nonprofits, Research, Data Analysis, Higher Education, Public Speaking, Strategy, Time Management, Financial Analysis, Event Planning, Vendor Management, Project Planning, Business Analysis, Leadership Development, Agile Project Management
Education
Northeastern University - Graduate School of Business Administration 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.57
Boston Park Plaza August 2015 - Present
Hawks Cay Resort January 2015 - Present
Hawks Cay Resort August 2013 - January 2015
Hawks Cay Resort February 2013 - August 2013
The Village Bank June 2011 - December 2011
Lasell College September 2010 - May 2011
Lasell College May 2010 - May 2011
Lasell College April 2010 - August 2010
Newton Child Care Commission and Fund January 2010 - May 2010
Skills
Guest Recovery, VIP Services, Concierge Services, Management, Event Management, Cross-functional Team..., Non-profit Consulting, Timeline Development, Marketing Communications, Budgets, Hospitality, Customer Service, New Business Development, Hiring, English, Customer Satisfaction, Hospitality Management, Tourism, Hospitality Industry
Education
Lasell College 2007 — 2011
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Lasell College
Bachelor of Science (B.S.)
Boston Park Plaza March 2015 - Present
Boston Park Plaza June 2014 - Present
Boston Park Plaza June 2013 - June 2014
Beacon Press August 2011 - June 2013
Romano's Macaroni Grill September 2006 - August 2011
Customer Management Systems December 2005 - March 2006
Skills
Management, Editing, Social Media, Data Entry, Blogging, Facebook, Event Planning, Social Networking, PowerPoint, Microsoft Office, Social Media Marketing, Research, Nonprofits, Creative Writing, Fundraising, Outlook, Customer Service, Event Management, Hospitality, Hospitality Management
Education
University of Central Florida 2008 — 2011
Bachelor's degree, Sociology
Seminole Community College 2005 — 2007
Diploma, Creative Writing
Lake Brantley High School 2001 — 2005
Diploma
Back Bay Events Center October 2010 - Present
Back Bay Events Center 2007 - 2010
Boston Park Plaza March 2006 - May 2007
Guckenheimer January 2003 - March 2006
Skills
Event Planning, Culinary, Special Events, Event Management, Certified Meeting..., Culinary Skills, Catering, Meeting Planning, Customer Satisfaction, Customer Service, Proctor for Winter 2011..., Hospitality, Menu Development, Hospitality Management, Food & Beverage, Trade Shows, Budgets, Contract Negotiation, Marketing, Leadership, Hotel Management, Management, Wedding Planning, Hotels, Marketing Communications, Sales, Convention Services, Parties, Hospitality Industry, Banquets, Restaurants, Corporate Events, Tourism, CRM
Education
2010 C.M.M. Program Dallas -TX
Dean College
A.S.A, Busiess Administration
Johnson and Wales University
A.S.A., Culinary Arts
The Catholic University of America
B.A., American History
Blue Sky Broadcast September 2010 - Present
Independent Planner - Meetings & Events April 2009 - August 2010
Allergan January 2007 - February 2009
Concepts Worldwide March 2005 - December 2006
Boston Park Plaza August 2003 - January 2005
Skills
Budgets, Customer Service, Workshop Facilitation, Marketing, Logistics, Microsoft Office, Process Scheduler, Contract Management, Time Management, Transportation, Research, Database Administration, Event Planning, Nonprofits, Negotiation, Trade Shows, Leadership, Management, Project Management, Meeting Planning, Marketing Communications, Event Management, Social Media Marketing, Account Management
Education
San Diego State University-California State University 2005 — 2005
Meeting Planning Certificate Program
Northern Arizona University 1998 — 2002
Bachelor of Science, Parks and Recreation
Northeastern University April 1996 - Present
Boston Park Plaza April 1986 - March 1996
Skills
Higher Education, Research, Event Planning, Community Outreach, Microsoft Office, Editing, Program Development, Budgets, Management, Microsoft Word, Student Development, Customer Service
Education
Northeastern University 1996 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Bay State College
Associate of Arts and Sciences (A.A.S.), Buisness Administration
Ypsilanti Area Convention & Visitors Bureau June 2014 - Present
President Hotel Times Square June 2012 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - December 2011
Ace Hotel / Atelier Ace June 2008 - July 2010
W Hotels 1999 - 2008
InterContinental Hotels Group (IHG) 1992 - 1996
Boston Park Plaza 1986 - 1992
Skills
Food & Beverage, Luxury, Pre-opening, Restaurants, Tourism, Team Building, Hospitality Industry, Hiring, New Business Development, Account Management, International Sales, Food, Property Management..., Hospitality, Trade Shows, Hotels, Sales, Hotel Management
Education
Fisher College, Boston
Fisher College, Boston MA
Hotel, Motel, and Restaurant Management
Boston Park Plaza November 2013 - Present
Aeron Corp. April 2013 - October 2013
Starwood Hotels & Resorts - Head Office 2009 - 2013
Starwood Hotels & Resorts - Sheraton Centre Toronto 2004 - 2009
Ian Schrager Hotels - Paramount Hotel 2003 - 2004
Ian Schrager Hotels - Empire Hotel 2000 - 2003
Interstate Hotels - Radisson Englewood 1997 - 2000
Interstate Hotels - Toronto Colony 1995 - 1997
Skills
Hospitality Industry, Hospitality Management, Hotels, Front Office, Hotel Management, Food & Beverage, Sales&Marketing, Revenue Analysis, Resorts, Rooms Division, Yield Management, Pre-opening, Leadership, Hospitality, Concierge Services, Restaurant Management, Convention Services, Micros, Banquets, Customer Satisfaction, Menu Development, Management, Fine Dining, Restaurants, Catering, Tourism, Opening Hotels, Meeting Planning, Property Management..., Opera, Communication
Education
Queen's University
BA Economics
Midland Hotels April 2015 - Present
Holiday Inn Boston Dedham April 2012 - Present
Four Points by Sheraton October 2008 - April 2012
BBJ Linen 2006 - 2008
HIlton Dedham & Hilton Providence 2002 - 2006
Boston Park Plaza 1995 - 1998
Skills
Hospitality Industry, Catering, Revenue Analysis, Hospitality Management, Hospitality, Food & Beverage, Meeting Planning, Hotels, Resorts, Hotel Management, Yield Management, Convention Services, Banquets, Pre-opening, Rooms Division, Property Management..., Tourism, Opera, Corporate Events, Delphi, Wedding Planning, Guest Service Management, Revenue Forecasting
Education
Bryant University 1989 — 1993
BA, Hospitality
Quad/Graphics April 1998 - Present
Boston Park Plaza 1996 - 1998
ARAMARK February 1995 - May 1996
Education
Johnson & Wales University 1992 — 1994
Bachelor of Science, Hospitality Meetings and Sales Management
University of Massachusetts Boston 1987 — 1990
Bachelor of Arts, English
Northeastern University 1985 — 1987
Journalism
Westin Beijing Chaoyang June 2009 - May 2010
Oakwood Asia Pacific July 2007 - May 2009
Boston Park Plaza November 2006 - May 2007
Grand Hyatt Seoul August 2003 - November 2006
Skills
Hotel Management
Education
Kyung Hee University 1998 — 2003
Bachelor, Hotel Management
Boston Park Plaza June 2015 - Present
Courtyard by Marriott Boston Cambridge July 2013 - May 2015
Courtyard by Marriott New Haven at Yale April 2011 - June 2013
New Haven Hotel July 2008 - April 2011
Cincinnati Marriott Northeast 2006 - 2008
Winegardner & Hammons 2005 - 2008
Pittsburgh Marriott North at Cranberry Woods 2003 - 2005
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality, Rooms Division, Revenue Analysis, Catering, Hospitality Industry, Property Management..., Front Office, Banquets, Yield Management, Pre-opening, Resorts, Tourism
Education
University of Connecticut 1998 — 2001
BS, Political Science
Boston Park Plaza November 2013 - Present
Boston Park Plaza Hotel and Towers April 2012 - December 2013
Boston Park Plaza Hotel and Towers September 2010 - April 2012
Boston Park Plaza Hotel and Towers October 2006 - September 2010
Michael P. Wasserman September 2009 - November 2009
Skills
Event Management, Event Planning, Microsoft Office, Social Media, Customer Service, Customer Satisfaction, Hospitality, Hospitality Management, Food, Front Office, Revenue Analysis, Tourism, Resorts, Hospitality Industry, Hotel Management, Hotels, Food & Beverage
Education
Fisher College 2006 — 2010
Bach, Marketing
Fisher College 2006 — 2010
Bachelor of Science (BS), Marketing
Boston Park Plaza August 2014 - Present
Doubletree by Hilton Boston Northshore August 2013 - August 2014
Atkinson Resort and Country Club September 2012 - August 2013
TD Bank Group March 2011 - September 2012
Boston Event Works December 2011 - May 2012
MassHealth April 2005 - August 2009
Skills
Customer Service, Customer Satisfaction, Time Management, Microsoft Excel, Sales, Teamwork, Inventory Management, Microsoft Office, PowerPoint, Microsoft Word, Hospitality, Cashiering, Retail, Outlook, Event Planning, Event Management, Front Office, Hotels
Education
Salem State University 2008 — 2012
Bachelor Of Science, Business Administration, Concentration in Hospitality Management
Northern Essex Community College 2012 — 2012
Certificate Program, Meeting and Event Planning
North Andover High 2004 — 2008
High School Diploma, College Course
Boston Park Plaza June 2015 - Present
Sonesta Hotels May 2013 - May 2015
Royal Sonesta Hotel Boston April 2004 - June 2013
Doubletree Guest Suites Boston 2002 - 2004
Radisson Riverfront Hotel 1998 - 2002
Hilton Minneapolis 1995 - 1998
Hilton Minneapolis 1995 - 1998
Hilton Minneapolis 1995 - 1998
Skills
Hotels, Hospitality, Hospitality Management, Hotel Management, Delphi, Event Management, Revenue Analysis, Hospitality Industry, Meeting Planning, Resorts, Banquets
Education
St. Catherine University 1984 — 1988
Bachelor of Liberal Arts, Speech, Theatre & Communications
Four Seasons Resort Rancho Encantado Santa Fe October 2012 - Present
Ojai Valley Inn & Spa August 2011 - May 2012
Rancho La Puerta Fitness Resort & Spa November 2009 - January 2011
Four Seasons Hotels and Resorts October 1999 - November 2009
Hilton Worldwide November 1998 - October 1999
Boston Park Plaza March 1996 - January 1997
Walt Disney World Swan Resort January 1990 - August 1992
The Westin Hotel, Copley Place 1986 - 1989
Education
University of Hawaii at Manoa 1980 — 1984
BS, Fashion Merchandising
Leilehua High School 1976 — 1979
Boston Park Plaza Account DirectorBoston Park Plaza HotelJune 2011 - Present
Boston Park Plaza Hotel June 2011 - Present
The Boston Park Plaza Hotel & Towers 2011 - Present
Seaport Hotel February 2002 - May 2011
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Revenue Analysis, Meeting Planning, Hotel Management, Food & Beverage, Event Management, Resorts, Yield Management, Trade Shows, Tourism, Pre-opening
Education
Merrimack College 1974 — 1978
BA, Political Science
Bostonh Park Plaza Hotel June 2015 - Present
Boston Park Plaza June 2015 - Present
Skills
Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotels
Education
Fitchburg State University 1980 — 1984
Bachelor of Arts (B.A.), English/Spanish
Keolis Commuter Rail Road September 2008 - Present
Burkhard Consulting Services January 2001 - January 2007
Boston Park Plaza October 2001 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Massachusetts Boston
Hilton Boston Back Bay 2015 - Present
Hilton Boston Dedham March 2013 - October 2014
Saphire Event Group October 2010 - March 2013
Boston Park Plaza May 2008 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Hospitality, Hospitality Management, Hotels, Catering, Hospitality Industry, Time Management, Event Planning, Food
Education
Johnson & Wales University 2010 — 2015
Hospitality, Sales and Event Management
Bristol Community College 1998 — 2000
Travel Tourism and Hospitality, Tourism and Travel Services Management