Care Choices
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Care Choices Employees
Lighthouse Group January 2014 - Present
Meridian Health Plan May 2013 - 2014
Acrisure November 2011 - November 2012
Mercer Health & Benefits February 2004 - December 2011
Blue Cross Blue Shield 2000 - 2002
Sanford Insurance Group 1997 - 1999
Care Choices 1991 - 1996
Grand Valley Health Plan 1985 - 1990
Skills
Account Management, Health Insurance, Vendor Management, Training, Human Resources, Customer Retention, CRM, Marketing, Sales, Strategy, Team Leadership, Customer Service
Education
Davenport University 2003 — 2006
Business Administration and Management, General
Butterworth School of Nursing 1982 — 1983
N/A, Nursing
University of Michigan 1981 — 1982
N/A, Literature Arts and Science
Shelby High School
Behavioral Health Systems April 2015 - Present
HealthPlus of Michigan September 2014 - April 2015
BCBS of Michigan June 2012 - September 2014
Humana November 2004 - June 2012
Care Choices January 2003 - November 2004
American Community Mutual Insurance Company September 2000 - January 2003
United Concordia Companies, Inc. March 1997 - May 1999
CNA 1993 - 1996
John Hancock Mutual Life Insurance Company December 1987 - October 1993
Skills
Employee Benefits, Disability Insurance, Medicare, Dentistry, Health Insurance, HMO, Sales, Insurance, Wellness, Selling, Sales Presentations, Benefits Administration, Healthcare, Life Insurance, Managed Care, Health Savings Accounts, Strategic Planning, Underwriting, Dental, Knowledge of Funding..., Consultative Selling, Vision, Life, Disability, Worksite, Stop Loss, Medical, Key Accounts, Brokers, Account Management
Education
University of Michigan
BA, Psychology
Self Employed April 2013 - Present
Molina Healthcare January 2008 - October 2008
Various Insurance Companies May 1983 - October 2008
Scott & White Healthcare July 2007 - January 2008
New West Health Services, Inc. July 2005 - June 2007
SummaCare, Inc. November 1998 - December 2004
Healthsource Massachusetts May 1995 - February 1997
MCARE August 1988 - May 1995
Care Choices October 1984 - August 1988
Skills
Medicare, Managed Care, Insurance, Financial Analysis, Leadership, Accounting, Management, Medicaid, Executive Management, Healthcare Consulting, Analysis, Health Insurance, Finance, Business Analysis
Education
Ashland University 1980 — 1983
MBA, Finance
The Ohio State University Fisher College of Business 1972 — 1976
BS, Accounting/Economics
Defiance High School
Defiance High School
Defiance High School
CABLCON January 2013 - Present
Tarleton Consulting Group January 2012 - Present
Kelly Services April 2009 - August 2011
Care Choices March 2004 - April 2007
Wisconsin Physician Services October 2001 - March 2004
Skills
Human Resources, Health Insurance, Program Management, Employee Relations, Performance Management, Benefits Administration, Customer Service..., EEOC, Department Budgeting, FLSA, Recruiting, Customer Retention, Employment Law, Talent Acquisition, Call Center, Team Building, Employee Benefits, Employee Engagement, Personnel Management, Call Centers, College Recruiting, Budgets, Operations Management, Applicant Tracking..., Deferred Compensation, Training, Process Improvement, Hiring, Coaching, System Administration, Leadership, Onboarding, Customer Service, Management, Interviews, Conflict Resolution, Customer Satisfaction, Policy, Staff Development
Education
Northwood University - Richard DeVos Graduate School of Management 2010 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations
Central Michigan University
MSA, Human Resources Management and Services
Central Michigan University
Certification, Human ResourcesHuman Resources
Eastern Michigan University
Eastern Michigan University
Northwood University
Master of Business Administration (MBA), Business Administration
Care Choices September 2015 - Present
Active Kindness Project October 2013 - Present
Hubbard Education Group November 2012 - Present
Hubbard Education Group November 2012 - Present
American Massage Therapy Association March 2006 - Present
Reiki Master Teacher February 1995 - Present
Fairhaven Memorial Park & Mortuary 2012 - 2015
California Board of Registered Nursing 2007 - 2015
California Academy for the Healing Arts January 2001 - December 2014
Kaiser Permanente 2011 - 2012
Skills
Private Course Educator, Consultant--Holistic..., Public Speaking, Published Author, Holistic Health..., Chancellor--Vocational..., Vocational School..., Certified Yoga and..., Medicine, Bodywork, Reiki, Holistic Health, Energy Work, Healing, Hypnotherapy, Therapeutic Massage, Yoga, Meditation, Aromatherapy, Reflexology, Teaching, Trigger Point Therapy, Deep Tissue Massage, Swedish, Wellness Coaching, Alternative Medicine, Pregnancy, Lymphatic Drainage, Stress, Craniosacral Therapy, Pain Management, Healthcare, Personal Development, Relaxation, Treatment, Stress Management, Chair Massage, Shiatsu, Therapists, Wellbeing, Corporations, Lifestyle, Energy Healing, Myofascial Release, Chronic Pain, Spa, Wellness, Headaches, Prenatal Care, Back Pain
Education
Various Continuing Education outlets 1997 — 2013
Healing Hands School of Holistic Health 1995 — 2004
Holistic Health Practitioner, Massage Therapy/Therapeutic Massage, Pass
Vassar College, University of New Mexico 1986 — 1991
English, English, American Studies
Phillips Academy Andover 1982 — 1986
High School Diploma
HealthPlus of Michigan 2014 - Present
HealthPlus of Michigan 2013 - 2014
HealthPlus of Michigan 2010 - 2013
United Insurance Group 2009 - 2010
LifeSecure Insurance Company 2006 - 2008
Care Choices 2005 - December 2006
Blue Cross Blue Shield of Michigan 1997 - 2005
The Transition Team 1994 - 1997
Skills
Medicare, Insurance, Long-term Care, Leadership, Strategy, Managed Care, Strategic Planning, Health Insurance, Sales, Disability Insurance, Management, Process Improvement, Marketing, Employee Benefits, Marketing Strategy, Business Development, Medicare Part D, Health Savings Accounts, Product Development, Term Life Insurance, Life Insurance, Individual Health..., HIPAA, Medicaid, Brokers, Program Management, Market Analysis, Sales Operations, Healthcare, Health Policy, Sales Management, Business Planning, Recruiting, Universal Life, Provider Relations, Medicare Advantage, Medicare Supplements, Direct Marketing, Launching Of New..., Medicare Operations, Operations Management, Group Insurance, Long Term Care Insurance, Whole Life, Critical Illness, HMO, Accident, Health Care Reform, Group Health Insurance, Long Term Care
Education
Oakland University 1995 — 1997
MBA, Business Administration
Purdue University 1989 — 1993
BS, Organizational Leadership & Supervision, School of Technology
Troy High 1986 — 1989
Michigan Chamber Services 2005 - 2009
M-Care 2000 - 2005
Care Choices 1997 - 2000
Education
Madonna University 1989 — 1991
Bachelor’s Degree, Marketing
Oakland Community College 1984 — 1989
Associate’s Degree, Business, Management, Marketing, and Related Support Services
CompOne Administrators, Inc. April 2015 - Present
DNV GL - Energy (formerly DNV KEMA Energy & Sustainability) June 2014 - March 2015
COX North America, Inc. July 2010 - June 2014
Care Choices June 2006 - March 2007
Care Choices October 2005 - June 2006
Skills
Workers' Compensation..., Claims Resolution, Claims Management, Claims Handling, Claims Investigations, claims, Medical Research, Medical Terminology, Customer Service, Customer Oriented, PowerPoint, Sales, Financial Reporting, Marketing, Microsoft Excel, Microsoft Word, Outlook, Organization &..., Project Planning, Public Speaking, Research, Salesforce.com, Social Media, Windows
Education
Michigan State University 2001 — 2004
Bachelor of Arts (BA), Communication and Media Studies
Priority Health April 2007 - Present
Care Choices February 1994 - March 2007
Dart National Bank 1979 - 1991
Skills
Health Insurance, Medicare, Managed Care, Claim, HIPAA, Insurance, Employee Benefits, Customer Service, Disability Insurance, Medicaid, Benefits Administration, Long-term Care, Healthcare, Provider Relations, HMO, Healthcare Industry
Education
Central Michigan University
Bachelor of Science (BS), Business Administration and Management, General
Graduate School of Banking at the University of Wisconsin
Diploma of Graduation
Peninsula Orthopaedic Associates August 2007 - Present
Care Choices 1987 - 1991
Education
University of Pittsburgh 1980 — 1983
Master of Public Health (MPH), Health/Health Care Administration/Management
Aetna January 2013 - Present
Thatch Rx Consulting, Inc. August 2008 - Present
McLaren Oakland October 2011 - January 2013
Priority Health April 2007 - August 2008
Care Choices 2004 - 2007
Wyeth Pharmaceuticals 2000 - 2004
Skills
Clinical Research, Pharmacy, Medicare, Pharmaceutical Industry, Healthcare, Healthcare Management, Clinical Trials, Managed Care, Pharmacy Benefit..., Medicaid, Hospitals
Education
University of Iowa 1991 — 1997
Doctor of Pharmacy, Pharmacy
Grace & Porta Benefits October 2009 - Present
Buck Consultants September 2007 - August 2008
PPOM May 2003 - October 2005
The Wellness Plan December 2002 - May 2003
Care Choices September 1986 - July 2002
Skills
Health Insurance, Managed Care, Analysis, Sales Management, Sales, Brokers, Employee Benefits, Disability Insurance, Medicare, Marketing, Insurance, Underwriting, Management, Life Insurance, Long-term Care, Claim, COBRA, Medicare Part D, Term Life Insurance, Benefits Administration
Education
University of Michigan 1973 — 1978
BGS, English, Psychology, Business
East Grand Rapids 1969 — 1973