Carol Harris Staffing, LLC
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Carol Harris Staffing, LLC Employees
Grant Street Group March 2014 - Present
CDMG (Continental Design and Management Group) 2012 - Present
Partners for Quality - Allegheny Children's Initiative October 2011 - January 2012
Three Rivers Center for Independent Living March 2011 - October 2011
Carol Harris Staffing, LLC July 2010 - March 2011
Shaler Area Elementary School January 2010 - May 2010
Pittsburgh Public Schools January 2010 - May 2010
California University of Pennsylvania August 2008 - May 2010
The Children's Institute August 2007 - August 2008
The Children's Institute April 2006 - August 2007
Skills
Leadership, Training, Customer Service, Management, Microsoft Excel, PowerPoint, Event Planning, Interviews, Conflict Resolution, Microsoft Word, Travel Arrangements, Coordinating Schedules, Coordinating Meetings, Mac OS, Outlook, Adobe, Databases, Editing, Calendaring, Organization &..., Taking Initiative, Typing, HR & Accounting Support, Visio, AutoCAD
Education
California University of Pennsylvania 2008 — 2010
M.Ed., School Counseling, K-12
University of Pittsburgh 2003 — 2007
Bachelor of Science (B.S.), Psychology
Shaler Area High School 1999 — 2003
High School Diploma, Honors/AP Curriculum
Management Science Associates, Inc. July 2014 - Present
WAVQ Radio December 2013 - May 2014
Carol Harris Staffing, LLC May 2011 - August 2011
Brown Shoe Company June 2008 - August 2011
Skills
Linux, Python, Java, SQL, Web Development, Theory of Computation, Software Development, Programming, CSS, C#, Object Oriented Design, Vim, Sales, Technical Writing, Visual Studio
Education
East Carolina University 2010 — 2014
Bachelor of Science (B.S.), Computer Science
Carol Harris Staffing, LLC 2011 - 2013
Shop -N- Save April 2010 - April 2011
PRG Real Estate Management September 2000 - September 2002
Skills
Customer Service, Microsoft Word, Outlook, Microsoft Office, PowerPoint, Team Building, Access, Leadership, Microsoft Excel, Recruiting, Sales, Time Management, Training, Windows, Process Improvement, Management, Human Resources, Employee Relations, Data Entry, Customer Satisfaction, Interviews, Process Scheduler
Education
ITT Technical Institute-Pittsburgh 2008 — 2011
Associate's degree, Electronic and Computer Engineering Technology
Sawyer School of Business 1996 — 1997
Associate's degree, Communication
Cat Fanciers' Association, Inc 1996 - August 2015
Temporary Projects and assignments June 2013 - November 2013
LSS of WPA December 2012 - June 2013
Carol Harris Staffing, LLC March 2012 - November 2012
Granville Health System-Brantwood Nursing & Rehab Center January 2010 - March 2012
Allen Gauge & Tool Co November 2008 - June 2009
Skills
Blogging, Writing, Microsoft Office, Research, Databases, Data Entry, Data Management, Database Design, Procedures Manuals, Manuals, Reference Manuals, Publications, Reference Checking, PowerPoint, Photoshop, Digital Photography, Photo Editing, Photocopier, Access, Project Management, Editing, Graphic Design, Software Documentation, Social Networking, Outlook, Customer Service, Employee Benefits, Invoicing, Payroll, Web Design, Employee Relations, Process Improvement, Adobe Acrobat, Microsoft Excel, Medical Records, Higher Education, Human Resources, Leadership Development, Microsoft Word, Policy, Training, Public Speaking, Management, Leadership, Budgets, Event Planning, Team Building, Social Media, Strategic Planning, Public Relations
Education
Indiana University of Pennsylvania 2014 — 2016
Management Information Systems, IT & Business Management / Statistics
Wake Technical Community College 2001 — 2003
Associate of Applied Sciences (AAS), Internet Technologies
Indiana University of Pennsylvania
Computer Science/Natural Sciences
Derry Area Senior High School
Diploma, Academics
Carol Harris Staffing, LLC August 2014 - Present
MVB Bank November 2011 - June 2014
PNC Bank November 2010 - November 2011
Waddell & Reed September 2005 - November 2011
Skills
Banking, lending,..., Banking, Credit, Finance, Leadership, Wealth Management, Loans, Customer Service, Sales, Strategic Planning, Coaching, Event Planning, Team Building, Marketing
Education
California University of Pennsylvania 2002 — 2005
Master of Science, Business Administration
Construction August 2014 - Present
Genius Enterprises, Inc. March 2014 - Present
Carol Harris Staffing, LLC 2012 - 2013
2nd East Hills Landscaping June 2012 - August 2012
Skills
Masonry, Internet Recruiting, Applicant Tracking..., Order Picking, Customer Service, Technical Recruiting, Materials, Training, Door to Door, Personal Communication, Time Management, Public Speaking, Fundraising, Social Media, Leadership, Management, Marketing, Microsoft Office
Education
Thaddeus Stevens College of Technology 2011 — 2012
Masonry Construction
Kiski Area High School 2009 — 2011
Diploma, General Studies
Carol Harris Staffing, LLC August 2013 - Present
Vitamin World September 2011 - September 2012
Steel Framing Alliance 2008 - 2009
Skills
Training, Recruiting, Customer Service, Time Management, PowerPoint, Microsoft Office, Sales, Outlook, Leadership, Microsoft Word, Employee Training, Microsoft Excel, Management, Team Building, Coaching, Event Planning, Research
Education
Bradford School 1977 — 1978
Certificate, Administrative Assistant and Secretarial Science, General
CCAC-Boyce
None, Business Administration and Management, General
Spherion January 2015 - Present
Logix Guru June 2012 - January 2015
Logix Guru January 2011 - January 2015
Logix Guru January 2011 - January 2015
Logix Guru January 2011 - January 2015
Online Stores, Inc 2006 - 2011
Carol Harris Staffing, LLC February 2004 - June 2006
Skills
New Business Development, Technical Recruiting, Contract Recruitment, Talent Acquisition, Full-cycle Recruiting, Recruitment/Retention, Sourcing, Interviewing, Screening, Temporary Staffing, Applicant Tracking..., Recruitment Advertising, Executive Search, Internet Recruiting, Salary Negotiation, Sales Recruitment, Cold Calling, Search, Account Management, Employee Relations, Direct Recruiting, E-recruitment, Requirements Analysis, Staffing Services, E-commerce, Direct Sourcing, Vendor Management, Customer Relations, Team Leadership, HR Consulting, Professional Networking, Team Management, Graduate Recruitment, Talent Management, Interviews, Recruiting, Temporary Placement, SDLC, Benefits Negotiation, Screening Resumes, Business Networking, Human Resources, Management, PeopleSoft, Customer Service, Business Development
Education
University of Pittsburgh 1994 — 1996
Business
University of Pittsburgh 1994 — 1996
Penn Trafford High School 1990 — 1994
Business Admin
Liberty Travel September 2015 - Present
Liberty Travel February 2013 - August 2015
MB Bride September 2011 - February 2013
Carol Harris Staffing, LLC February 2011 - June 2011
ServiceLink March 2008 - October 2010
PNC Financial Services Group March 2007 - March 2008
PNC Financial Services Group December 2005 - February 2007
Irwin Bank & Trust Company June 2004 - December 2005
Skills
Sales, Training, Loans, Customer Service, Marketing, Leadership, Management, Recruiting, Outlook, Time Management
Education
Point Park University 1999 — 2003
Bachelor of Arts in Theatre Arts
Carol Harris Staffing, LLC August 2014 - October 2014
Walmart 2013 - 2014
Haul Away Free 2009 - 2013
Mathias Lock and Key and Security 2007 - 2009
Double A Security, Inc 2006 - 2007
Books Are Fun 2004 - 2005
West Metro Fire Rescue 1995 - 2005
Double A Security, Inc 2003 - 2004
General Motors Acceptance Corporation 2002 - 2004
First Data Corporation 1998 - 2000
Skills
Customer Service, Accounts Receivable, Team Building, Forecasting, Leadership, Customer Satisfaction, Invoicing, Team Leadership, Customer Retention, Microsoft Word, Microsoft Excel, Microsoft Office, Account Reconciliation, Internal Investigations, Skip Tracing, Investigation, Workflow, Administrative Law, Pastoral Counseling, Disaster Recovery, Dispatching, Assets Recovery, Document Imaging, Management Consulting, Cash Management, Sales Management, Negotiation, Account Management, New Business Development, Strategic Planning
Education
American College of Theology 1997 — 1999
Bachelor of Arts (B.A.), Religious Counseling
Colorado State University-Pueblo 1992 — 1993
Certificate, Paralegal
Front Range Community College 1984 — 1985
General Studies
Englewood High School 1976 — 1979
Diploma, General Studies
V3 Broadsuite October 2014 - Present
Method Automation Services Inc. May 2013 - Present
More Than Mommies February 2012 - Present
Simoni Custom Drapery June 2004 - Present
Carol Harris Staffing, LLC 2000 - 2004
Saint Vincent College 1995 - 1999
Skills
Blogging, Facebook, Twitter, Pinterest, Writing, Parenthood, Moms, Blogger, Social Media Blogging, Social Media..., Parenting, Social Media Marketing, Photography, Books, WordPress, Copy Editing, Editing, Social Media, Interviews, Creative Writing, Freelance Writing, Non-fiction, Feature Articles, Book Reviews, Fiction Writing, Proofreading, Fiction, Novels, Short Stories, Content Development
Education
Saint Vincent College 1995 — 1999
Bachelor of Arts (B.A.), English
Valley Senior High School, New Kensington, PA 1991 — 1995
High School Diploma
Totes Isotoner March 2015 - Present
Ahalogy October 2014 - March 2015
Resource January 2013 - October 2014
Resource January 2011 - December 2012
The Art Institute of Pittsburgh April 2010 - January 2011
Carol Harris Staffing, LLC December 2009 - July 2010
The Ohio State University September 2007 - June 2009
Skills
Onboarding, Employee Training, New Hire Orientations, Project Management, Event Planning, Taleo, Internal Communications, Human Resources, Career Path Planning, Background Checks, Exit Interviews, Job Description Creation, ADP HRB, WebEx, Training & Development, Performance Management, Talent Management, Talent Acquisition, Public Speaking, Employee Engagement, Interviews
Education
The Ohio State University
Bachelor of Science, Psychology/ Neuroscience
Penn State Alumni Association - Greater Pittsburgh Chapter January 2000 - Present
Willow House August 2010 - June 2013
Southern Living At HOME July 2003 - August 2010
Winchester Thurston School 1998 - 2005
TolTest, Inc. April 1997 - February 1998
Carol Harris Staffing LLC August 1996 - April 1997
Skills
Public Speaking, Event Planning, Event Management, Fundraising, Non-profits, Social Media, Program Development, Research, Marketing, Nonprofits, Time Management, Sales, Leadership Development, Public Relations
Education
Penn State University 1992 — 1996
Bachelor of Arts, Speech Communication
Duquesne University
IDL Worldwide March 2015 - Present
Bohemia Central Backpackers July 2014 - January 2015
Nova LTD ケアンズ校 August 2014 - December 2014
iDL Worldwide November 2012 - March 2014
First Baptist Church January 2012 - February 2014
iDL Worldwide October 2009 - November 2012
Summit Township January 2010 - December 2010
ABWE September 2008 - December 2008
Carol Harris Staffing, LLC January 2008 - September 2008
Skills
Customer Service, Logistics, Microsoft Excel, Microsoft Office, Outlook, Quicken, Travel Planning, Leisure Travel, Accounts..., Spreadsheets, Event Planning, PowerPoint, Management, Leadership, Retail, Public Speaking, Marketing, Strategic Planning, Marketing Strategy, Social Media, Team Building, Microsoft Operating...
Education
Saints Bible Institute 2007 — 2008
Italian & Bible Studies
Butler County Community College
Beachbody April 2013 - Present
Double Tree by Hilton Davidson Hotels and Resorts December 2012 - March 2014
Pennsylvania Army National Guard February 2008 - February 2014
Charlotte Russe November 2008 - September 2010
Carol Harris Staffing LLC September 2008 - February 2009
Skills
Employee Relations, Onboarding, New Hire Orientations, Human Resources, Outlook, PowerPoint, Microsoft Office 2007, Customer Service, ADP Payroll, Pre-screening, Payroll, Microsoft Office
Education
DeVry University 2011 — 2012
Bachelor of Science, Technical Management; Human Resource Management
Community College of Allegheny County 2006 — 2010
Associate of Science, Human Resource Management
Adjutant General School United States Army Institute 2008 — 2008
Sterling November 2014 - Present
Actor / Singer January 1995 - Present
A-Line Staffing Solutions May 2015 - June 2015
Spherion February 2015 - April 2015
Carol Harris Staffing, LLC July 2014 - September 2014
ADP May 2012 - April 2014
Pittsburgh Institute of Aeronautics June 2009 - April 2012
HCR ManorCare January 2007 - November 2007
Boscov's May 2006 - July 2007
La Roche College 2004 - 2005
Skills
Event Management, Public Relations, Customer Service, Event Planning, Microsoft Office, PowerPoint, Teaching, Excel, Social Media, Outlook, Customer Relations, Promotions, Photoshop, Microsoft Word, Microsoft Excel, Human Capital, Employee Benefits, Sales, Theatre, Musical Theatre, Talent Management, Benefits Analysis, Human Resources, Salesforce.com, Career Counseling, Resume Writing, ADP Payroll, Management, Benefits Administration, Leadership Development, Recruiting, Public Speaking, Leadership, Coaching, Social Networking, Program Management, Team Building, Fundraising, Nonprofits, Sales Operations, Policy, Community Outreach, Cold Calling, Staff Development, Team Leadership, Higher Education, Career Development, Interviews, College Recruiting, Employee Relations
Education
University of Colorado at Boulder 2012 — 2013
Master's degree, Organizational Leadership
Mississippi State University 2007 — 2008
Broadcast Meteorology 6 credits, Radio and Television Broadcasting Technology/Technician
Chatham University 1997 — 2001
B.A., Communication, Theatre
Butler 1994 — 1997
The GMW Group, Inc. 2013 - Present
Carol Harris Staffing, LLC 2013 - 2013
Snagajob 2011 - 2013
Concentra 2009 - 2011
Skills
Team Building, Training, Cold Calling, Management, Sales, Business Development, Recruiting
Education
The University of Tennessee at Chattanooga 2001 — 2004
Business Marketing
Carol Harris Staffing, LLC December 2002 - Present
The Regional Family YMCA of the Laurel Highlands March 2010 - Present
Laurelville Mennonite Church Center 1997 - 2003
Skills
Strength Training, Fitness, Customer Service, Microsoft Office, Front Office, Phone Etiquette, Urinalysis, Recruiting, Interviews, Talent Management, Staffing Services, Event Planning, Onboarding
Education
University of Pittsburgh-Greensburg 1996 — 2000
Bachelor of Science (BS), Natural Science
University of Pittsburgh-Greensburg 1996 — 2000
Bachelor of Science (B.S.), Natural Science
Aesynt October 2013 - Present
Supercuts Pennsylvania April 2013 - May 2013
Specialized Staffing and Industry Recruiters March 2012 - April 2013
Carol Harris Staffing, LLC September 2011 - March 2012
Fairfield Inn & Suites by Marriott May 2010 - September 2011
Skills
Guest Service, Front Office, Hospitality, Hospitality Management, Customer Service, Temporary Staffing, Staffing Services, Staffing Industry, Hotel Reservations, Typing, Filing, Computer Literate, Microsoft Office, Outlook, PowerPoint, Direct Sales, Accounts Payable, Accounts Receivable, Background Checks, Drug Testing, I-9 Compliance, Interviews, Sales, Talent Acquisition, Temporary Placement, Training, Microsoft Excel, Time Management, Management, Human Resources, Employee Relations, Payroll
Education
DeVry 2013 — 2015
Bachelor's degree, Human Resource Management
Butler County Community College 2009 — 2011
Associate's degree, Hospitality Management
Butler Area High School 2004 — 2008
High School Diploma, General Studies
First Evangelical Free Church of McKeesport January 2014 - Present
First Evangelical Free Church of McKeesport August 2006 - January 2014
John's Automotive February 1996 - August 2006
Carol Harris Staffing, LLC February 2005 - May 2005
Rockwell International July 1978 - November 1982
Skills
Microsoft Excel, Administrative..., Business Correspondence, Copy Typing, Confidentiality, Ordering Office Supplies, Executive Support, Website Updating, Easy Worship, Media Shout, Microsoft Publisher, PowerPoint, Accounts Receivable, Accounts Payable, Expense Reports
Education
Bradford School 1977 — 1978
Certificate, Secretarial
Community College of Allegheny County
Target October 2014 - Present
Carol Harris Staffing, LLC January 2011 - Present
Kennywood Entertainment June 2006 - September 2008
Skills
Staffing Services, Technical Recruiting, Recruiting, Talent Acquisition, Contract Recruitment, Sourcing, Temporary Staffing, Applicant Tracking..., Interviews, Talent Management, Onboarding, Internet Recruiting
Education
CCAC 2006 — 2009
Liberal Arts and Sciences/Liberal Studies
Point Park University
Communication, Journalism, and Related Programs
home PhotographerLifetouch Portrait StudiosSeptember 2012 - Present
Lifetouch Portrait Studios September 2012 - Present
Carol Harris Staffing, LLC September 2012 - September 2012
JoAnn Fabrics August 1998 - May 1999
Jo-Ann Stores, Inc. September 1997 - December 1997
Stapleton Library August 1994 - December 1996
Indiana County Day Care June 1995 - September 1996
Tri County Pic. Indiana Chamber of Commerce/ Tourist Bureau June 1994 - September 1994
Skills
Internet, Microsoft Word, Wordperfect, Creative Writing, Theatre, Theatrical Production, Makeup Artistry, Volunteering, Windows, Microsoft Windows 98, GIMP, Typing, Data Entry, Phone Etiquette, Phone Skills, Fax, Sewing, Cut & Sew, Craft, Craft Beer, Keyboard Skills, Children, Childcare, Early Childhood..., Clearances, Medieval, Stage Make-up, Stagecraft
Education
Indiana University of Pennsylvania 1994 — 1999
BA, Theater
CAROL HARRIS STAFFING LLC August 2011 - Present
Roomful Express Furniture 2007 - August 2011
Westmoreland County Community College December 2005 - December 2006
Skills
PowerPoint, Microsoft Excel, Customer Service, Access, Microsoft Office, Advertising, Sales, Team Building, Time Management, Microsoft Word, Customer Satisfaction, Retail, Event Planning, Inventory Management, Training, Profit, Merchandising, Leadership, Store Management, Visual Merchandising, Loss Prevention, Operations Management, Recruiting, Inventory Control, Management, Income Statement, Hiring, Process Scheduler, Employee Training, Human Resources, Payroll, Employee Relations, Interviews, Account Management, Outlook
Education
Seton Hill University
BS, Business/Marketing
McDonald's CAD DrafterSTVSeptember 2008 - January 2009
Bankson Engineers October 2005 - September 2008
Carol Harris Staffing, LLC January 2003 - October 2005
Education
Pittsburgh Technical Institute 2003 — 2005
Associate, CAD
Bayer HealthCare January 2014 - Present
Bayer HealthCare February 2008 - Present
Bayer HealthCare March 2012 - May 2013
MEDRAD Inc. A Bayer Company February 2011 - February 2012
MEDRAD, Inc. A Bayer Company August 2010 - February 2011
MEDRAD Inc., A BAYER Company 2008 - August 2010
Carol Harris Staffing, LLC 2007 - 2008
Victoria's Secret 2006 - 2007
Hamilton Fields at Stoney Ledge 1998 - 2006
Skills
SharePoint, Recruiting, Human Resources, Onboarding, Sales, Marketing Strategy, Time Management, Cross-functional Team..., Personnel Management, Process Improvement, Customer Satisfaction, Project Management, Marketing Communications, Leadership, Employee Relations, Integrated Marketing, Advertising, Strategy, Talent Acquisition, Management
Education
Saint Vincent College 2000 — 2004
BA, Communications, Business Mgmt.
Saint Vincent College 2000 — 2004
BA of Communications, Communications and Business Management
Carol Harris Staffing, LLC 2011 - Present
Carol Harris Staffing, LLC 2006 - 2010
Carol Harris Staffing, LLC 2005 - 2006
Skills
Interviews, Account Management, Recruiting, Talent Acquisition, Staffing Services, Public Relations, Temporary Placement, Technical Recruiting, Talent Management, Applicant Tracking..., Onboarding, Screening, Human Resources, Sourcing, Employee Relations, Training, Executive Search, Customer Service, Management, Team Leadership, Teamwork, Team Management, Relationship Management, Employee Training, Employee Management, Employment, Employee Engagement, Hiring Employees, Hiring Practices, Staff Development, Staff Management, Temporary Staffing, College Recruiting
Education
Carlow University
BA, Creative Writing and English
Keystone Collections Group June 2011 - Present
Carol Harris Staffing, LLC June 2010 - February 2011
Sheridan Healthcorp May 2008 - February 2009
RNC @ Greater Pittsburgh March 2007 - May 2008
Le-Nature's Inc October 2005 - November 2006
Gallager Bassett Services March 2004 - October 2005
Mutual Aid Ambulance March 2003 - March 2004
Westmoreland Hospital January 1987 - March 2003
Skills
Medical Billing, Microsoft Office, Microsoft Excel, Customer Service, Accounts Payable, Tax Returns
Education
Seton Hill University
Coursework in Accounting
Carol Harris Staffing, LLC October 1987 - Present
AllSource Screening Solutions October 1987 - Present
Skills
Recruiting, Onboarding, Talent Acquisition, Staffing Services, Technical Recruiting, Talent Management, Applicant Tracking..., Management, Time Management, Payroll, Interviews, Screening, Leadership, Training, Temporary Placement, Temporary Staffing, Drug Testing, Background Checks, Targeted Tax Credits, National Distributor..., Sourcing, Internet Recruiting, Employee Relations, Contract Recruitment, Executive Search, New Hire Orientations, Sales, Human Resources, HRIS, Benefits Administration, College Recruiting
Education
Indiana University of Pennsylvania
Bachelor of Science (BS)
Borough Of Munhall August 2013 - Present
Rothman Gordon October 2010 - Present
Oce Business Services October 2010 - Present
Carol Harris Staffing, LLC August 2013 - January 2014
Costco Wholesale February 2007 - December 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Sales, Operations Management, Fax, Filing, Pricing, Data Entry, File Management, Telephone Skills, Administrative..., Receptionist Duties, Warehousing, Copying, Telecommunications, Cross-functional Team..., Records Management, Clerical Skills, Logistics
Education
Duquesne University 1995 — 1999
Liberal Arts
Carol Harris Staffing, LLC September 1987 - Present
Skills
Talent Acquisition, Sourcing, Talent Management, PowerPoint, Recruiting, Staffing Services, Employee Relations, Account Management, New Business Development, Customer Service, Microsoft Word, Microsoft Office, Benefits Administration, Organizational..., Access, Sales Management, Applicant Tracking..., Human Resources, Time Management, Interviews
Education
Newport Business Institute-Lower Burrell
Boscov's Department Store August 2012 - Present
Pennsylvania Air National Guard January 2006 - Present
Carol Harris Staffing, LLC March 2007 - August 2010
PSA Airlines November 2003 - April 2006
Kmart Corporation February 2000 - November 2003
Skills
Customer Service, PowerPoint, Microsoft Office
Education
Indiana University of Pennsylvania 2009 — 2011
B.S., General Management, Human Resource Management
Community College of Allegheny County 2002 — 2009
Associates, Aviation Management
Carol Harris Staffing, LLC November 2007 - Present
Carol Harris Staffing, LLC October 2006 - November 2007
Education
Clarion University of Pennsylvania
Bachelor of Science (B.S.), Liberal Studies with a Concentration in Library Science
Randstad May 2012 - Present
Carol Harris Staffing, LLC August 2011 - October 2011
Skills
Customer Service, Maintenance, Hospitality, Food, Internet, Microsoft Word, Microsoft Excel
Education
Bradford School 2007 — 2008
Certification Diploma, Retail Management
Mckessport Highschool 2004 — 2007
Carol Harris Staffing, LLC 2012 - 2012
UPMC July 2006 - June 2011
UPMC Cancer Center January 2006 - January 2011
Venturi/Staffmark Staffing Partners January 2005 - January 2006
UCP Home and Community Services January 1999 - January 2003
Skills
Medical Assisting, office
Education
청강아카데미학원 2012 — 2014
working on AAS, Office Technology
Westmoreland County Community College 2012 — 2013
Diploma, Medical Assistant; Office Technology
WCCC 2003 — 2004
Medical Assitant Diploma, Medical/Clinical Assistant
Southmoreland Senior High 1981 — 1984
general diploma, general studies