Citigroup / Citi Cards
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Citigroup / Citi Cards Employees
CVS Health August 2015 - Present
RxCrossroads February 2015 - Present
RxCrossroads October 2014 - February 2015
Citi cards January 2013 - October 2014
CITIGROUP / CITI CARDS June 2011 - January 2013
CITIGROUP / CITI CARDS March 2009 - June 2011
CITIGROUP / CITI CARDS January 2006 - March 2009
Skills
Business Analysis, Sales Management, Collections Management, Credit Operations, Collections, Call Center, Skip Tracing, Targeted Selection, Situational Leadership, Survey Research, Training Assessment, Leadership Mentoring, Workforce Training, Career Pathing, Disciplinary Actions, Job Fairs, Forecasting, Internal Reporting, PowerPoint skills, Excel, Word, Outlook, Internet Explorer, Sales Recruitment, Sales Coach, Sales Analytics, Sales Improvement, Training, Sales, Call Centers, Team Building, Recruiting, Coaching, Credit, Customer Service, Strategy, Vendor Management, Leadership, Management, Process Improvement, Performance Management, Human Resources, Employee Relations, Talent Management, Talent Acquisition, Onboarding, Project Management, Interviews, Strategic Planning, CRM
Education
Indiana Wesleyan University 2007 — 2009
Master, Business Administration
University of Louisville 2000 — 2005
Bachelor of Science, Business Administration - Marketing
Citigroup November 2006 - Present
Citigroup / Citi Cards 1998 - Present
Citigroup February 2001 - November 2006
Citigroup (Formerly The Associates) May 2000 - February 2001
The Associates June 1998 - May 2000
Education
Jacksonville University 1994 — 1998
BS, Computer Information Systems
The Episcopal School of Dallas 1989 — 1994
Citigroup / Citi Cards June 1966 - February 2007
CBNA 1966 - 2006
CITIGROUP- US CARDS DIVISION 1980 - 2002
Skills
Strategic Planning, Financial Services, Credit Cards, Relationship Management, Loans, Risk Management, Portfolio Management, Program Management, Credit Risk, Financial Risk, Retail Banking, Credit, Vendor Management
Education
Baruch College, City University of New York (CUNY) 1964 — 1970
BBA 1970
Invesco August 2007 - Present
Citigroup / Citi Cards May 2003 - July 2007
Bellsouth May 2002 - May 2003
GE Medical Systems September 1996 - May 2001
GE Power Systems (GE Energy) January 1991 - August 1996
GE Medical Systems 1990 - 1990
GE Radar / Sonar Operations 1989 - 1990
Skills
Process Improvement, Six Sigma, Business Process..., Cross-functional Team..., Project Management, Strategy, Program Management, Leadership, Management, CRM, Analysis, Product Development, Business Analysis, Budgets, Business Process, Change Management, Supply Chain, Integration, Vendor Management, Training, Strategic Planning, Human Resources, Procurement, Traveled to Asia,...
Education
Georgia Institute of Technology 2001 — 2003
MBA, Marketing, New Product Innovation
Georgia Institute of Technology - Georgia Tech College of Management 2001 — 2003
Masters, Business Administration
Clemson University
BS, Electrical Engineering
Mohawk Valley Community College
AS, Engineering
Internet & Mobile at Citi December 2014 - Present
Nemours June 2012 - December 2014
Nemours January 2010 - June 2012
Citigroup / Citi Cards 2005 - 2008
Citigroup / Citicards January 2000 - November 2005
Skills
Advertising, User Interface, Brand Development, User Experience Design, Web Design, Wordpress, Information Architecture, Interaction Design, User Experience, User Interface Design, Web Development, Creative Direction, Adobe Creative Suite, Management, Graphic Design, Dreamweaver, Leadership, WordPress
Education
Florida State College at Jacksonville 1998 — 2000
Genesys January 2008 - Present
Citigroup / Citi Cards 2007 - 2007
American Express 2004 - 2007
J.P. Morgan Chase & Co. 2001 - 2004
EAB 2000 - 2001
CHASE 1998 - 2000
AT&T 1996 - 1998
Ed Blank & Associates 1995 - 1996
Ad Methods, Halpern and Eurich 1993 - 1994
Skills
SaaS, Multi-channel Marketing, Salesforce.com, Strategic Partnerships, CRM, Customer Acquisition, Lead Generation, Product Management, Direct Marketing, Solution Selling, Strategy, Analytics, Mobile Marketing, Sales Process, Cloud Computing, Financial Services, B2B, Customer Experience, Marketing Strategy, Professional Services, E-commerce, Demand Generation, Go-to-market Strategy, Account Management, Call Centers, Email Marketing, Mobile Devices, Channel Partners, Direct Sales, Customer Retention, Enterprise Software, Digital Marketing, Product Marketing, Six Sigma
Education
University of Massachusetts, Amherst 1991 — 1993
Bachelor of Arts, Communications
Harborfields High School 1984 — 1988
VERISIGN July 2014 - Present
The Nature Conservancy March 2013 - July 2014
Citigroup / Citi Cards 2011 - March 2013
Citigroup / Citi Cards 2006 - 2011
Citigroup / Citi Cards 2001 - 2006
Citigroup / Citi Cards 1999 - 2001
Omnis Group 1995 - 1996
Simultec S.A. 1994 - 1995
Skills
Process Improvement, Project Management, Re-engineering, Process Design, Analytics, Credit Cards, Business Strategy, Financial Modeling, Business Analysis, Customer Experience, Change Management, Management, Operations Management, Team Management, Analysis, Leadership
Education
Purdue University 1997 — 1999
Master of Business Administration (M.B.A.)
Purdue University 1996 — 1997
-
1989 — 1995
M.Sc.
Citigroup, Key Lime Interactive May 2014 - July 2015
Nemours February 2011 - April 2014
Tek Systems February 2008 - February 2011
Citigroup 2005 - 2007
Citigroup / Citi Cards 2005 - 2007
Art director Freelance July 2004 - April 2005
Hunter Barth Advertising October 2003 - July 2004
Art director Freelance January 2001 - October 2003
Foote, Cone & Belding March 2000 - January 2001
Alcone August 1997 - March 2000
Skills
User Interface Design, User Experience, Dreamweaver, Web Design, Adobe Acrobat, E-commerce, Adobe Creative Suite, Graphic Design, Photoshop, Illustrator, Mac, Creative Direction, CSS, HTML, Interaction Design, Usability Testing, Information Architecture, Online Marketing, User-centered Design, Usability Design, Art Direction, Site Maps, Logo Design, WordPress, Flash, XHTML, Digital Marketing
Education
London Metropolitan University 1991 — 1994
BA Hons, Communications and Economics Honors in Advertising
Claremont Fan Court School