Citizens Bank of Canada
Vancity Community Investment Bank, formerly known as Citizens Bank of Canada, is a British Columbia, Canada-based direct bank owned by Vancity. The bank operated three branches, one each in Calgary, Vancouver and Toronto. Headquarters: Vancouver, Canada Parent organization: Vancity Founded: 1997, Vancouver, Canada Number of employees: 380
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Citizens Bank of Canada Employees
LGM Financial Services Inc. September 2012 - Present
Neil Squire Society July 2009 - Present
The University of British Columbia August 2009 - August 2012
Telegraph Enterprises Ltd. April 2009 - August 2012
Vancity June 2006 - March 2009
Neil Squire Society 2009 - 2009
Vancity CU January 2006 - June 2006
Citizens Bank of Canada December 2002 - December 2005
Skills
Engagement, Strategic Planning, Customer Experience, Retail, Team Building, Management Consulting, Change Management, Business Strategy, Non-profits, Risk Management, Business Planning, Performance Management, Budgeting, Planning, Organizational Design, Team Leadership, Financial Management, Forecasting, Organizational..., Business Process..., Financial Analysis, Project Planning, Budgets
Education
Queen's University 2000 — 2001
MBA
The University of British Columbia 1988 — 1992
BSc
Cheryl Stafford & Associates / The Karmichael Group October 2010 - Present
ICF Vancouver Chapter 2010 - Present
BC Children's Hospital Foundation May 2002 - October 2010
Invoera Solutions 2001 - 2002
Citizens Bank of Canada 1997 - 2001
Vancity 1991 - 1997
Skills
Leadership Development, Employee Engagement, Coaching, Human Resource..., Emotional Intelligence, 360 Feedback, MBTI, Organizational..., Strategic HR, Management Development, Talent Management, Leadership, Management, Training, Performance Management, Recruiting, Career Development, Hiring, Executive Coaching, Workshop Facilitation, Team Building, Organizational..., Human Resources, Organizational Design, Personal Development, Strategy, Conflict Resolution, Personnel Management, Change Management, HR Consulting, Nonprofits, Employee Benefits, Public Speaking, Career Counseling, Succession Planning, Career Management, Executive Development, Culture Change, Workforce Planning, Deferred Compensation, Policy, Business Coaching, Employee Relations, Career Development..., Job Coaching, Resume Writing, Career Assessment, Onboarding, Labor Relations, Interviews
Education
Royal Roads University 2008 — 2009
in progress, Executive Coaching
The University of British Columbia 2001 — 2002
Certificate, E-Business
British Columbia Institute of Technology 1992 — 1998
Certificate, Human Resource Management, Honours
Stella & Dot July 2011 - Present
Indigo Books & Music Inc September 2008 - June 2013
Vancity May 2006 - September 2008
Cervus Financial November 2005 - May 2006
Citizens Bank of Canada August 2004 - March 2005
Citizens Bank of Canada May 2000 - August 2004
Skills
Human Resources, Organizational..., Social Media, Customer Service, Microsoft Office, Recruiting, Event Planning, Employee Relations, Onboarding, Retail, Leadership, Coaching, Performance Management, Time Management, Training, Marketing
Education
Ryerson University 2006 — 2009
George Brown College 2004 — 2004
University of Ottawa 1998 — 2000
St. Thomas Aquinas
Padgett Business Services March 2012 - Present
SilverBirch Hotels & Resorts (formerly CHIP REIT and CHIP Hospitality) January 2010 - August 2011
SilverBirch Hotels & Resorts (formerly CHIP REIT and CHIP Hospitality) January 2009 - December 2009
Canadian Hotel Income Properties REIT (CHIP REIT) February 2001 - December 2008
Citizens Bank of Canada February 1993 - February 2001
KPMG September 1986 - August 1991
Skills
Financial Analysis, Budgeting, Strategic Planning, Policy, Risk Management, Accounting, Government Compliance, Business Planning, Financial Reporting, Forecasting, Internal Controls, Leadership, Tax Preparation, Auditing, Budgets, Finance
Education
Canadian Institute of Chartered Accountants 1986 — 1989
Chartered Accountant
The University of British Columbia 1981 — 1986
BCOMM, Accounting
Centennial Senior Secondary School 1979 — 1981
Canadian Association of Communicators in Education (CACE) October 2014 - Present
North Vancouver School District January 2008 - Present
children's book writing (various publishers) 1992 - Present
City of North Vancouver Library January 2014 - December 2014
Vancity 2007 - 2008
Echo Memoirs 2006 - 2007
Citizens Bank of Canada 2000 - 2007
Fitzhenry & Whiteside 2005 - 2006
The Loewen Group 1995 - 1997
Skills
Media Relations, Corporate Communications, Strategic Planning, Public Relations, Writing, Editing, Social Media, Public Speaking, Strategic Communications, Internal Communications, Communications Strategy, Blogging, Community Relations, Marketing Communications, Copywriting, Press Releases, Event Management, Leadership, Strategy, Management, Community Development, Project Management, Storytelling, Employee Engagement, Fundraising, Mentoring, Crisis Communications, Conference Organization
Education
Simon Fraser University 1984 — 1988
B.A., Communication Studies
First Calgary Financial Investment Services December 2013 - Present
Rothenberg Capital Management Inc. November 2004 - December 2013
Citizens Bank of Canada February 2000 - October 2004
Skills
Customer Service, Sales Management, Business Development, Behavioral Psychology, Portfolio Management, Investments, Behavioral Finance, Research, Public Speaking, Wealth Management, Strategic Planning, Trading Strategies, Financial Analysis, Investment Strategies, Mentoring
Education
University of Calgary 1995 — 1999
Bachelor of Commerce (B.Com.), Finance
Roman Catholic Archdiocese of Vancouver July 2013 - Present
MD Analytics February 2006 - May 2013
BCIT 2009 - 2009
Business Objects 2002 - 2006
Web of Care 2000 - 2001
Citizens Bank of Canada 1998 - 2000
Crystal Services (then Crystal Decisions, Business Objects, now SAP) 1992 - 1997
BBDO (advertising) 1989 - 1991
Smith & Nephew 1983 - 1988
Canadian Armed Forces 1981 - 1983
Skills
Business Development, Marketing, Marcom, Market Research, Lead Generation, Product Marketing, Strategic Planning, Online Marketing, Marketing Research, Marketing Communications, Online Advertising, Competitive Analysis, Marketing Strategy, Entrepreneurship, Brand Development, Project Management, Analytics, Leadership, Market Analysis, Customer Insight, Marketing Management, Product Development, Selling, Advertising, Strategy, Sales
Education
Bishop's University 1980 — 1983
BBA, Business, Marketing
Dawson College 1978 — 1980
Commerce Diploma, Business
Canadian Cooperative Association October 2008 - Present
Vancity May 2006 - Present
Abbotsford community services September 2005 - Present
Vancity January 2000 - May 2013
Citizens Bank of Canada 1996 - 2000
Skills
Change Management, Business Analysis, Community Investment, Corporate Social..., Project Management, Program Facilitation, Grants, Fundraising, Management, Social Enterprise, Nonprofits, Stakeholder Engagement, Sustainability Reporting, Workshop Facilitation, Strategic Planning, Social Entrepreneurship, Program Management, Strategic Communications, Banking, Internal Communications, Strategy, Volunteer Management, Organizational..., Sustainability, Policy, Public Relations, Community Outreach, Grant Writing
Education
Vancouver Community College 1998 — 1999
PDP Certificate, Adult Training program
University of Manitoba
BA, Economics and Sociology
Vancity January 2014 - Present
Vancity October 2008 - Present
Citizens Bank of Canada June 2005 - October 2007
Computer Systems International March 2003 - May 2005
Skills
Loans, Investments, Retail Banking, Commercial Banking, Commercial Mortgages, Financial Analysis, Real Estate Financing, Team Management, Sales, Sales Management, Residential Mortgages, Accounting, Business Analysis, Community Engagement, Presentations, Credit Analysis, Insurance, Economics, Fluent in English and..., Public Speaking, Management, Mortgage Lending, Credit, Finance, Banking, Financial Services, Credit Risk, Lines Of Credit, Debt Consolidation, Relationship Management, Refinance, Risk Management, Financial Risk, Retirement Planning, Consumer Lending, Teamwork, Mortgage Banking, Call Centers, Financial Advisory, Mortgage Underwriting, Loan Origination, Cash Management, Investment Advisory, Investment Strategies, Branch Banking, Small Business, Coaching, Training, Customer Service
Education
The University of British Columbia 2000 — 2005
BA, Economics
Canadian Securities Institute 2013 — 2014
Canadian Securities Course, Banking, Corporate, Finance, and Securities Law
The University of British Columbia / UBC 2006 — 2007
Mortgage Brokerage, Finance and Financial Management Services
Langara College 1999 — 2000
Business/Commerce, General
Vancity Credit Union April 2015 - Present
Vancity Credit Union April 2010 - Present
Mercy Corps July 2014 - August 2014
Vancity 2007 - 2010
Citizens Bank of Canada 2006 - 2010
University of Regina 1989 - 1992
Skills
Strategic Planning, Community Engagement, Community Development, Project Management, Public Speaking, Public Policy, Non-profits, Media Relations, Nonprofits, Strategic Communications, Program Development, Corporate Social..., Change Management, Community Leadership, Policy, Fundraising, Workshop Facilitation, Marketing Communications, Leadership, Strategy, Corporate Communications, Program Management, Sustainability, Governance, Organizational..., Coaching, Stakeholder Engagement, Volunteer Management, Leadership Development
Education
Simon Fraser University 1996 — 1998
Certificate, Non-Profit Management
University of Saskatchewan 1988 — 1989
M.A., Public Policy
University of Regina 1982 — 1986
BSc
Vaisala July 2010 - Present
SAP July 2006 - September 2009
Inventure Solutions January 2001 - May 2006
Citizens Bank of Canada October 1998 - December 2000
Citizens Trust Company December 1990 - October 1998
Toronto Dominion Bank May 1988 - December 1990
Alberta Treasury September 1985 - October 1987
Skills
A+ Certified, Active Directory, Virtualization, Wireless Networking, Microsoft Office, Network Administration, Customer Service, Customer Focus, Microsoft Technologies, RS232, Servers, Troubleshooting, Disaster Recovery, Software Installation, Operating Systems, Technical Support, Databases, Customer Oriented, Networking, Hardware, Testing, Windows, Network Security, Windows 7, Blackberry Enterprise..., Enterprise Software, Microsoft Exchange, Integration, TCP/IP, Windows Server, DHCP, DNS, SharePoint, VMware, Windows XP, Group Policy, VPN, Microsoft Certified..., System Administration, Computer Hardware, Software Documentation, Customer Support
Education
Northern Alberta Institute of Technology
Diploma, Finance
University of Alberta
Bachelor, Economics
CBRE Limited 2008 - Present
Citizens Bank of Canada 2003 - 2008
Skills
Real Estate Economics, Construction Loans, Credit, Mezzanine, Commercial Mortgages, Loans, Investment Properties, Mortgage Lending, Capital Markets, Real Estate Financing, Disposition, Brokerage, Commercial Real Estate, Equities, Investments, Real Estate Development, Asset Management, Real Estate, Due Diligence, Leases, Corporate Real Estate, Portfolio Management, Valuation, Structured Finance
Education
Simon Fraser University
Carson Dunlop & Associates Ltd. January 2012 - Present
Scotiabank International Group January 2008 - March 2011
Dundee Bank of Canada May 2007 - January 2008
Citizens Bank of Canada September 2001 - May 2007
Travellex / Thomas Cook Financial Services September 1999 - September 2001
Custom House Currency Exchange 1993 - 1996
Skills
Financial Analysis, Strategy, Management, Training, Sales, Coaching, Team Management, Credit, Real Estate, Mortgage Lending, Retail, Human Resources, Risk Management, Employee Training, Strategic Planning, Sales Operations, Business Analysis, Change Management, Business Development, Investments, Business Strategy, Banking
Education
Dalhousie University 2007 — 2012
Masters in Business Administration
The University of Western Ontario 1984 — 1987
Bachelor of Arts (B.A.), Economics
Financial Planning Standards Council
CFP & PFP Certificate (FPSC), Financial Planning and Services
The Canadian Institute of Mortgage Brokers & Lenders
Accredited Mortgage Professional Designation (AMP), Financial Services
Canadian Securities Institute
Specialist Trust Institute: STI - Personal Trust Certificate, Trust Services
Carson Dunlop Private Career College 2012 — 2013
Certificate, Home Inspection Training Program
Vancity April 2015 - Present
Vancity November 2007 - March 2015
Vancity July 2005 - October 2007
Citizens Bank of Canada June 2003 - June 2005
Julia Grossman & Associates 2000 - 2003
Department of Foreign Affairs 1993 - 2000
Ontario Premier's Council on Economic Renewal 1991 - 1993
Skills
Sustainability, Sustainability Reporting, Stakeholder Engagement, Policy, Annual Reports, Integrated Reporting, Corporate Social..., Sustainability..., Sustainable Development, Climate Change, Community Engagement
Education
Royal Roads University 1999 — 2001
MA, Conflict Analysis and Management
University of Toronto - University of Trinity College 1987 — 1991
BA, International Relations
APRIO Governance Information Software October 2010 - Present
Vancity January 2006 - November 2007
Citizens Bank of Canada 2001 - 2006
Citizens Bank of Canada 1992 - 2001
Skills
Strategic Planning, Financial Analysis, Treasury, Risk Management, Leadership, Financial Services, Business Strategy, Governance, New Business Development, Team Building, Start-ups, Change Management, Business Development, Corporate Governance, Investments, Executive Management, Business Planning, Banking, Entrepreneur, Business Process..., Credit, Portfolio Management, Operations Management, Strategy, Management
Education
Harvard Business School 2007 — 2007
Advanced Management Program
The University of British Columbia 1985 — 1989
BCom, Finance
Marine Planning Partnership for the North Pacific Coast (MaPP) April 2013 - Present
Dusting Communications March 2002 - Present
Burnaby School District 2010 - 2012
The University of British Columbia 2008 - 2010
VANOC 2006 - 2010
Citizens Bank of Canada 1997 - February 2002
CBC British Columbia 1980 - 1996
Skills
Media Relations, Communications Strategy, Teaching/mentoring, Strategic Communications, Corporate Communications, Issues Management, Public Relations, Communications Planning, Sustainability, Speech Writing, Internal Communications, Writing, Corporate Social..., Strategy, Newsletters, Event Management, Publicity, Leadership, Integrated Marketing
Education
The University of British Columbia 1973 — 1979
BA, English and Theatre
Looking for new job opportunity, email me and let's chat more ~ June 2015 - Present
Vancity August 2014 - January 2015
Vancity August 2013 - July 2014
Vancity February 2013 - July 2013
Citizens Bank of Canada January 2011 - January 2013
Citizens Bank of Canada June 2008 - December 2010
Vancity August 2005 - May 2008
Skills
Business Analysis, Requirements Gathering, Banking, Analysis, FX Options, Risk Management, Credit, Call Centers, Financial Services, Foreign Exchange, Credit Card Analytics, Workforce Management, Data Analysis, Performance Management, Strategic Consulting, Organizational..., Project Management, Process Improvement, Resource Management, CRM Integration, SQL, SharePoint, Business Process...
Education
Richmond Career and Profession Developement Program 2011 — 2013
British Columbia Institute of Technology 1999 — 2003
Glen Oaks Montessori July 2013 - August 2014
Vancity May 2010 - February 2012
Vancity May 2007 - April 2010
Vancity August 2006 - April 2007
Citizens Bank of Canada September 2004 - August 2006
Citizens Bank of Canada May 2003 - September 2004
Skills
Credit, Risk Management, Mortgage Lending, Banking, Loans, Microsoft Excel, Customer Service, Financial Risk, Underwriting, Management, Coaching, Credit Risk, Financial Services
Education
Montessori Teacher Education Center 2012 — 2014
The University of British Columbia / UBC 1999 — 2003
Bachelor of Arts (B.A.)
The Minerva Foundation For BC Women March 2014 - Present
Catalyst Community Development Society October 2013 - Present
Canadian Business for Social Responsibility (CBSR) March 2001 - March 2012
Citizens Bank of Canada 1995 - 2001
Vancity Credit Union 1986 - 1996
Skills
Corporate Social..., Sustainability, Stakeholder Engagement, Social Entrepreneurship, Sustainability..., Entrepreneurship, Non-profits, Strategic Planning, Community Development, Sustainable Development, Business Strategy, Public Speaking, International..., Strategic Communications, Policy, Leadership, Proposal Writing, Community Engagement, Fundraising, Sustainable Business
Education
The University of British Columbia 1981 — 1985
Kit and Ace August 2015 - Present
University of the Fraser Valley January 2015 - Present
Canadian West Coast Chapter PMI June 2009 - Present
Best Buy Canada May 2014 - July 2015
Best Buy Canada March 2012 - May 2014
Fiserv September 2009 - March 2012
Vancity January 2007 - September 2009
Citizens Bank of Canada July 2005 - December 2006
Military October 1989 - May 1999
Skills
Change Management, Process Improvement, Leadership, Business Transformation, Strategy Execution, Project Management, Communications..., SDLC, Project Portfolio..., PMO
Education
Stanford University 2007 — 2008
Advanced Project Management Certificate, Project Management
Royal Roads University 2006 — 2007
Graduate Certificate in Project Management, Project Management
Simon Fraser University 2002 — 2005
BBA, MIS & Finance
Tides Canada August 2014 - Present
The University of British Columbia August 2012 - August 2014
The University of British Columbia December 2010 - August 2012
BCIT June 2009 - December 2010
Vancity 2006 - 2009
Citizens Bank of Canada 2004 - 2006
Citizens Bank of Canada 2002 - 2004
Royal Bank of Canada January 2000 - January 2001
RBC 1995 - 1996
Skills
Strategic Planning, Change Management, Business Analysis, Project Management, Leadership, Business Process..., Project Portfolio..., Team Leadership, Program Management, IT Strategy, Team Building, Management, Management Consulting, Strategy, Budgets, Process Improvement, Analysis, CRM, Requirements Analysis, IT Management, Governance, Project Planning, Training, Risk Management, Business Intelligence, Databases, IT Service Management, PMO, Integration, Data Analysis, Cross-functional Team..., Vendor Management, SDLC, Business Strategy, Software Project..., Business Process, SharePoint, Operations Management, ERP, Requirements Gathering, Business Transformation, Systems Analysis, Project Delivery, Outsourcing, Process Engineering, MS Project, Agile Methodologies, Stakeholder Management, Information Technology, Nonprofits
Education
Queen's University 2000 — 2002
MBA, Business
Ryerson University 1984 — 1989
BA, Applied Geography, Retail Geography, Economics
Vancity Savings Credit Union June 2006 - Present
Citizens Bank of Canada February 2009 - Present
Citizens Bank of Canada January 2006 - June 2006
Citizens Bank of Canada January 2001 - December 2005
Citizens Bank of Canada October 1999 - January 2001
City of Vancouver October 1998 - July 1999
Citizens Trust Company July 1994 - October 1998
Skills
Banking, Financial Analysis, Credit, Risk Management, Financial Risk, Derivatives, Cash Management, Treasury Management, Credit Risk, Investments, Financial Modeling, Portfolio Management, Capital Markets, Retail Banking, Mortgage Lending, Finance, Economics, Asset Managment, Treasury, Financial Services, Trading, Fixed Income, Forecasting, Business Planning, FX trading, Financial Markets, Corporate Finance, Money Market, Wealth Management, Investment Management, Foreign Exchange, Mutual Funds, Bonds, FX Trading
Education
CFA Institute 1996 — 1999
CFA, Finance, Accounting, Economics, CFA
Simon Fraser University 1988 — 1993
BBA, Finance, Economics
Sandy Russell Coaching & Development April 2002 - Present
The Coaches Training Institute December 2012 - Present
Credit Union Central of British Columbia January 2003 - October 2004
Citizens Bank of Canada January 1997 - December 2002
VanCity Savings Credit Union June 1993 - June 1996
Harrods, England June 1994 - June 1995
Skills
Coaching, Leadership Development, Personal Development, Leadership, Training, Organizational..., Emotional Intelligence, Conflict Resolution, Executive Coaching, Employee Engagement, Workshop Facilitation, Team Building, 360 Feedback, Executive Development, Management Development, Work Life Balance, Performance Management, Career Counseling, Executive Team Coaching, Human Resources, Change Management, Career Management, High Potential..., Public Speaking, Facilitation, Motivational Speaking, High Performance..., Team Cohesion, Succession Planning, Culture Change, Life Coaching, Career Development, High Performance Teams, Employee Learning &..., Law of Attraction, neuroscience
Education
Queen's University 1991 — 1992
Business School
The University of British Columbia 1984 — 1987
Bachelor of Arts (Psych)
The Center for Right Relationship
The Coaches Training Institute
Vancity Credit Union January 2010 - Present
Citizens Bank of Canada December 2006 - January 2009
Citizens Bank of Canada January 2000 - January 2008
eBanx.com / kazootek.com / Bodog.com January 1999 - January 2001
Skills
Mortgage Lending, Credit, New Business Development, Coaching, Sales, Public Speaking, Employee Engagement, Community Outreach, Residential Mortgages, Strategy, Change Management, Marketing, Business Development, Budgets, Loans, Car Loans, Banking, Project Management
Education
Harvard ManageMentor 2012 — 2012
University of Bologna 2012 — 2012
Cooperative Studies Program
Simon Fraser University 1988 — 1993
BA, Economics & Political Science
Waterford kaMlhaba, United World College of Southern Africa 1985 — 1987
Citizens Bank of Canada Vice President Social FinanceThe Vancity Group2009 - Present
Education
The University of British Columbia
Citizens Bank of Canada September 2004 - Present
Intesa Bank of Canada formerly of BCI of Canada April 1985 - August 2003
Skills
Banking, Retail Banking, Risk Management
Education
Centennial College 1983 — 1986
Macquarie Group August 2011 - Present
Macquarie Group August 2009 - November 2011
MCAP June 2009 - August 2009
Citizens Bank of Canada September 2007 - January 2009
Citizens Bank of Canada 2006 - 2007
Citizens Bank of Canada March 2005 - September 2006
American Income Life 2004 - 2004
B.B.blue Clothing 1998 - 2004
Skills
Excel, Negotiation, Word, Cantonese, Banking, Client Services, Data Analysis, Risk Mitigation, Teamwork, Organizing, Independent, Microsoft Excel, Customer Service, Risk Management, Management, Financial Services
Education
Institute of Internal Audit 2009 — 2009
CIA, Certified Internal Audit
CAAMP 2008 — 2008
Ethics & Responsibilities, Accredited Mortgage Professional
British Columbia Institute of Technology 2006 — 2008
Financial Management, Financial Planning
CU Source 2006 — 2006
Certificate, CU210 Residential Mortgage Lending
Insurance Council of BC 2004 — 2004
Life License, Life License Qualification Program Level 2
British Columbia Institute of Technology 2002 — 2004
MOA cert, Medical Office Assistant Certification
The University of British Columbia 1997 — 2003
Science, General Science, Minor in Psychology
Crompton Consulting LLC 2013 - Present
BoardSource 2007 - 2013
IRRC 2001 - 2006
Encorp Pacific (Canada) 1998 - 2001
Citizens Bank of Canada 1996 - 2001
Citizens Trust Company 1995 - 1996
Education
University of Kent 1992 — 1993
MBA, Business/Environment
The University of British Columbia 1990 — 1992
MA, Political Economics
Simon Fraser University 1984 — 1987
BA, Political theory
DAUM Commercial Real Estate Services February 2011 - Present
Elite Commercial - Leverage Commercial Group September 2009 - December 2010
Chrysler LLC June 2006 - August 2007
Chrysler LLC July 2005 - June 2006
Chrysler LLC July 2004 - June 2005
Chrysler Canada Inc. June 2003 - June 2004
Chrysler Financial Canada June 2002 - June 2003
Chrysler LLC June 2001 - August 2001
Citizens Bank of Canada March 1999 - August 2000
Skills
Finance, Financial Modeling, Sales, Pricing, Financial Analysis
Education
Brigham Young University - Marriot School of Management 2000 — 2002
MBA, Finance
Brigham Young University 1993 — 1996
BA, Economics
First National Financial LP May 2009 - Present
Citizens Bank of Canada July 2005 - January 2009
Skills
Residential Mortgages, Mortgage Lending, Debt Consolidation, Refinance, Mortgage Underwriting, Loans, Credit, Banking, Real Estate Financing
Education
The University of British Columbia 1998 — 2002
Bachelor of Arts, Double Major - English Literature & Fine Arts
Université Laval 2000 — 2000
Vancity February 2014 - Present
Best Buy September 2010 - Present
Vancity April 2013 - February 2014
Massive Media Inc. April 2012 - April 2013
Ensemble Systems September 2010 - April 2012
Shift Communications Inc November 2008 - April 2012
Citizens Bank of Canada April 2006 - November 2008
Continental Travel Group November 2004 - April 2006
RADARSAT International July 2001 - November 2004
Skills
Copywriting, Marketing Communications, Advertising, Content Management, Blogging, Graphic Design, Web Development, Editing, Illustrator, InDesign, Journalism, Microsoft Office, Program Management, Newsletters, Organizing, Photoshop, PowerPoint, Public Relations, Writing, Wordpress
Education
Simon Fraser University 2001 — 2005
Bachelor of Arts (BA), Certificate in Business Writing, Marketing & Public Relations
Simon Fraser University 1995 — 2001
Bachelor of Arts, Communications
Citizens Bank of Canada January 2006 - Present
Lewis Companies Inc. (Executive Search Firm) September 1999 - December 2005
Education
York University 2002 — 2005
BA, Psychology
George Brown College
CHRP - Human Resources Management Program
Canadian Western Bank, Vancouver Real Estate November 2011 - Present
Canadian Western Bank, Park Place Branch, Vancouver March 2009 - October 2011
AR & Partners, Chartered Accountants January 2008 - March 2009
Citizens Bank of Canada April 2004 - December 2007
Skills
Commercial Banking, Credit Analysis, Loans, Mortgage Lending, Credit Risk
Education
University of South Africa/Universiteit van Suid-Afrika 1996 — 2000
BA, Psychology and Sociology
Institute of Bankers in South Africa 1993 — 1995
Associate Diploma, Banking
New Climate Strategies 2007 - Present
Sobey School of Business 2014 - Present
Various publications 2008 - Present
David Suzuki Foundation September 2011 - January 2015
Junxion Strategy 2006 - 2007
Ecotrust Canada 2000 - 2006
Citizens Bank of Canada 1998 - 2000
CBC Radio 1988 - 1996
CJCH-C100 Radio 1987 - 1988
Skills
Strategic Planning, Campaigns, Writing, People Skills, Strategic Thinking, Storytelling, Sustainability, Marketing Strategy, Corporate Social..., Strategy, Leadership, Public Relations, Change Management, Nonprofits, Management, Proposal Writing, Policy, Sustainable Business, Climate Change, Marketing, Workshop Facilitation, Strategic Communications, Community Engagement, Sustainable Development, Policy Analysis, Stakeholder Engagement, Environmental Policy, Sustainability..., Social Entrepreneurship, Energy Efficiency
Education
Sobey School of Business at Saint Mary's University 2014 — 2019
Doctor of Philosophy (Ph.D.), Management
Sauder School of Business (UBC) 1996 — 1997
MBA, Strategic Management
London Business School 1997 — 1997
MBA, organizational development, strategy, marketing
University of King's College 1986 — 1987
BJ, Journalism
Bowdoin College 1980 — 1984
BA, Government, French
Université Laval 1982 — 1983
BA, French, political science
http://www.siennaliving.ca/Retirement/Locations/Peninsula-Retirement-Residence.aspx April 2015 - Present
Independent Bookeeper October 2013 - Present
Amazing Health 2010 - Present
http://www.siennaliving.ca/Retirement/Locations/Peninsula-Retirement-Residence.aspx October 2014 - May 2015
Vancity 2002 - November 2010
Citizens Bank/Trust 1992 - 2009
Citizens bank of Canada September 1998 - January 2001
Citizens Bank of Canada 2001 - 2001
Citizens Bank of Canada November 1995 - 1998
Citizens Bank of Canada 1992 - 1995
Skills
Banking, Retail Banking, Risk Management, Credit, Loans, Software Documentation, Process Improvement, Leadership, Business Analysis, Management, Customer Service, Finance, Financial Analysis, Change Management, Team Leadership, Business Process..., Analysis
Education
Kwantlen Polytechnic University 1987 — 1989
Business Management and Industrial Relations
Kwantlen University College
Business Management and Industrial Relations
Coast Capital Savings November 2014 - Present
Coast Capital Savings October 2013 - Present
North Shore Credit Union 2008 - October 2013
Vancity 2004 - 2008
Citizens Bank of Canada 1994 - 2008
Skills
Treasury, Retail Banking, Banking, Financial Analysis, Credit, ALM, Portfolio Management, Risk Management, Strategic Financial..., Investments, Credit Risk, Financial Risk, Finance, Loans
Education
Simon Fraser University 1988 — 1992
Bachelor Applied Sciences, Communications
Vancity August 2015 - Present
Vancity May 2007 - August 2015
Citizens Bank of Canada 2007 - 2010
Starbucks 2006 - 2007
Skills
Credit, Customer Service, Call Center, Building Relationships, Creative Writing, Human Anatomy, Physiology, Blood Pressure, Financial Services, Call Centers, Loans, Mortgage Lending, Banking, Editing, Sales
Education
Langara College 2008 — 2015
Registered Nursing/Registered Nurse
British Columbia Institute of Technology 2008 — 2009
TRG residential realty group 2005 - December 2010
Citizens Bank of Canada January 1996 - January 2000
Skills
Real Estate, Property Management, Sellers, Selling, Investments, Condos, Negotiation, Investment Properties, Single Family Homes, Investors, First Time Home Buyers, Buyers, Residential Homes, Foreclosures, Buyer Representation, New Home Sales, Relocation, residential tenancy act..., Intercultural..., International Relations, International Business, Sales, s, Business Strategy, n, New Business Development, Networking, Contract Negotiation, sa, Customer Satisfaction, Customer Relations, Customer Retention, Coaching, cu, Leadership, Customer Service, Management
Education
Sauder school of business 2005 — 2011
communications, real estate/ property management
Sauder school of business 2005 — 2011
Realestate
The University of British Columbia 2005 — 2010
license realtor, business
CITIZENS BANK OF CANADA
Skills
Customer Service, Microsoft Office, Microsoft Excel, Financial Analysis, Banking, Risk Management, Strategic Planning, Project Management, Business Analysis, Investments, Management, Microsoft Word, Credit, Loans, Leadership, Analysis, Finance, Process Improvement, Retail Banking, Team Leadership, Business Strategy, Budgets, Mortgage Lending, Sales, Change Management, Team Building, Credit Risk, Portfolio Management, PowerPoint, Credit Analysis, Negotiation, Accounting
Education
Mount Royal University
Business Administration and Management, General
Citizens Bank of Canada April 2004 - Present
Skills
Retail Banking, Banking, Credit, Mortgage Lending, Management, Loans
Education
Simon Fraser University