Experience
MCAP   May 2014 - Present
Home Trust Company  September 2007 - May 2014
Wells Fargo Financial  September 2006 - September 2007

Skills
Mortgage Lending, Residential Mortgages, Refinance, Loans, Credit, Banking, Debt Consolidation, Mortgage Underwriting, Underwriting, Real Estate Financing, Certified Mortgage..., Investment Properties, First Time Home Buyers, Real Estate, Mortgage Marketing, Mortgage Banking, Credit Analysis, Loan Origination, Home Equity Lines of..., Home Equity Loans, Mortgage Servicing

Education
Simon Fraser University   2001 — 2007
Bachelor of Arts (B.A.), General Studies

Experience
Equity Financial Trust Company  October 2013 - Present
MCAP   June 2012 - March 2013
ResMor Trust Company - Ally Canada   May 2009 - June 2012
MCAP   January 2003 - April 2009

Skills
Business Analysis, Requirements Gathering, Process Mapping, Documentation, Requirements Analysis, Banking, Visio, SDLC, Systems Analysis, Software Documentation, Disaster Recovery, Test Planning, Testing, Analysis, Business Requirements, User Acceptance Testing, Test Cases, Regression Testing, Databases, Access, Business Process

Education
Mohawk College   1998 — 2002
Diploma, Computer Science, Software Engineering, Graduated with Honours Dean’s List

InQuestra Learning
Certificate, Business Systems Analyst

Global Knowledge   2010 — 2010
Business Analysis Essentials

Experience
Home Hardware Stores Limited  May 2015 - Present
Home Hardware  May 2014 - May 2015
MCAP   May 2012 - May 2014
Boston Pizza  October 2011 - April 2012
Northern Provincial Grocers & Nutrafarms   October 2009 - January 2011
Canadian Diabetes Association  August 2005 - August 2010
Vector Marketing  March 2008 - September 2008
Shaw's Ice Cream   March 2005 - April 2006

Skills
Customer Service, Sales, Marketing, Time Management, Event Planning, Teamwork, PowerPoint, Microsoft Office, Access, Microsoft Excel, Retail, Advertising, Team Leadership, Management, Market Research, Social Networking, Leadership, Fundraising, Social Media, Microsoft Word

Education
Conestoga College   2011 — 2012
Diploma, Marketing

Conestoga Polytechnic August 2011   2008 — 2012
Diploma, Business Administration- Management

Experience
MCAP Financial Corporation   July 2015 - Present
MCAP   October 2013 - Present
Wells Fargo Financial Canada  2009 - October 2013
Wells Fargo Financial  2007 - 2009
Wells Fargo Financial Corporation Canada  2006 - 2007
Wells Fargo Financial  2005 - 2006

Skills
Mortgage Lending, Credit Analysis, Portfolio Management, Banking, Credit, Financial Risk, Residential Mortgages, Finance, Credit Risk, Risk Management, Credit Cards, Training, Management, Insurance, Real Estate, Commercial Mortgages, Funding, Underwriting, Loans

Education
Sheridan College   2010 — 2014
Enrolled-Diploma, Finance, General, All A's

CAAMP   2013 — 2013
Certificate, Commercial Mortgage Financing 1 & 2

CAAMP   2012 — 2012
Certificate, Mortgage Agent's Course, A

Peel Dufferin Catholic School Board-Adult Continuing Education
Computer Studies

Seneca College of Applied Arts and Technology   2006 — 2007
Financial Services Underwriting, A

Association of Chartered Certified Accountant-Certified Accounting Technician   2000 — 2002
Accounting

Experience
.   June 2014 - Present
Brunico Communications  March 2013 - May 2014
Brunico Communications  August 2012 - February 2013
Geox S.p.A.   August 2009 - August 2012
Brunico Communications  September 2011 - February 2012
Balisi  May 2011 - September 2011
MCAP   January 2011 - April 2011

Skills
Event Planning, Public Relations, Social Media, Marketing Communications, Social Media Marketing, Press Releases, Social Networking, Corporate Communications, Media Relations, Customer Service, Facebook, Event Management

Education
Humber College   2008 — 2011
Advanced Diploma, Public Relations

Experience
Scotia Private Client Group  May 2014 - August 2014
Prudence Investment Management (HK) Ltd   January 2014 - March 2014
Manulife Financial  September 2012 - December 2012
MCAP   January 2012 - April 2012

Education
University of Waterloo   2010 — 2015
B.A., Economics and Business, Finance Specialization

National University of Singapore   2013 — 2013
Exchange Program, Economics

Experience
MCAP   November 2014 - Present
MCAP   January 2013 - November 2014
Braithwaite Consulting   2010 - December 2012
Tamarac Golf & Country Club   March 2012 - October 2012
DeLaval  January 2010 - May 2012

Skills
Teamwork, Social Networking, Team Building, Mortgage Servicing, Market Analysis, Training, Analysis, Corporate Communications, Public Speaking, Data Entry, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Project Management, Project Planning, Business Analysis, Process Improvement

Education
Trent University   2010 — 2012
Bachelor of Business Administration (BBA), Business/Managerial Economics

Fleming College   2007 — 2010
Advanced Diploma, Business Administration Marketing

Experience
MCAP   April 2014 - Present
Rolled Alloys  July 2013 - February 2014
Multi-Prets Hypotheques (Mortgage)   August 2011 - February 2013
Groupe Trium   October 2009 - January 2011
Filogix  2001 - 2009
Clic.net   2001 - 2001
Multihexa   2001 - 2001
Micro Logic   1997 - 2000

Skills
Mortgage Lending, Residential Mortgages, Credit, Finance, Mortgage Industry, Negotiation, Refinance, Account Management, Investment Properties, Leadership, Real Estate Financing, Mortgage Banking, Debt Consolidation, Business Analysis, Photoshop, Agile Methodologies, WordPress, Investments, Real Estate, Software Implementation, Software Training, End User Support, Instructors, Educational Technology, Mobile Technology, Technology Integration, Graphic Design, Portrait Photography, Photography, Pre-press Experience, Facebook, LinkedIn, Twitter

Education
Université de Montréal - HEC Montréal   2007 — 2008
Certificate, Information Technology

Cegep Sorel-Tracy   2002 — 2002
AEC, Agent Immobilier / Real Estate Agent, Collegial

Multihexa   2000 — 2001
AEC, Administration et installation de réseau / Network Management

Polyvalente de l'Ancienne Lorette   1989 — 1996

Experience
MCAP   February 2014 - Present
MCAP   April 2007 - February 2014
Canada Post  2001 - 2007
RBC  January 1995 - March 2000

Skills
Marketing Communications, Marketing Research, Cross-functional Team..., Direct Marketing, B2B Marketing, Strategic Planning, Branding, B2C marketing, Corporate Communications, Integrated Marketing, Marketing Strategy, Corporate Branding, B2B, Strategy, Brand Development, Strategic Communications, Online Marketing, Market Planning, CRM, Marketing, Advertising, Internal Communications, Sales, Leadership, Direct Mail, Market Research, Digital Marketing, Marketing Management

Education
Queen's University
MBA

University of Guelph
BASc

Experience
RBC  May 2014 - Present
RBC  January 2013 - May 2014
MCAP   August 2005 - November 2012
Marsh Canada Limited  December 2002 - June 2005
PERFOREX Management Consulting   December 2001 - July 2002
Canadian Tire Corporation  May 2000 - September 2001
Arthur Andersen LLP - Business Consulting   October 1998 - May 2000

Skills
Strategic Planning, Management Consulting, Business Analysis, Channel Strategy..., Mortgage Banking, Technology Integration, Business Strategy, Business Development, Analysis, Strategy, Program Management, Management, Risk Management, Cross-functional Team..., Leadership, Business Process..., Start-ups, Change Management, Financial Modeling

Education
Queen's University   1997 — 1998
Master of Science (M.Sc.) in Management, Organizational Behaviour

York University   1994 — 1998
B.A. Honours, Psychology

Experience
MCAP   July 2014 - Present
Biodiversity Institute of Ontario, University of Guelph   July 2011 - June 2014
Computing and Communication Services, University of Guelph   May 2010 - April 2011
Computing and Communication Services, University of Guelph   October 2009 - May 2010
IT Department, Pontifical Catholic University of Peru   January 2008 - September 2009
Software Engineering Section, Pontifical Catholic University of Peru   March 2007 - July 2009
Pontifical Catholic University of Peru   March 2007 - July 2009
IT Department, Pontifical Catholic University of Peru   March 2006 - December 2007
General Sciences Studies Section, Pontifical Catholic University of Peru   March 2005 - September 2007
Pontifical Catholic University of Peru   March 2007 - July 2007

Skills
MySQL, JavaScript, XML, Web Development, PHP, SQL, jQuery, Oracle, MS Project, UML, Microsoft SQL Server, PostgreSQL, Kohana Framework, C++, Drupal, CSS, RUP Methodologies, Agile Methodologies, UML Tools, Rational Rose..., PL/SQL, Oracle 9i, Oracle Discoverer 10g, Java Enterprise Edition, Visual Basic, NetBeans, C#, Pascal, Python, JBuilder, JDeveloper, Eclipse, Websphere, Microsoft Visual Studio..., Apache, Struts, JBoss Application Server, Tomcat, Wordpress, CSS3, jQuery UI, AJAX, JSON, Photoshop, Adobe Fireworks, Dreamweaver, Visio, User Interface Design

Education
Akendi

Pontificia Universidad Católica del Perú   2002 — 2007
Bachelor of Science, Informatics Engineering

CENTRUM - Pontifical Catholic University of Peru's Business Centre   2009 — 2009
Diploma in Economical Analysis for Business, Economics

PM&B Consulting Group – PMI Regional Provider   2009 — 2009
Certified Associate in Project Management, Project Management

Experience
Sun Life Financial  October 2013 - Present
Research In Motion  January 2009 - October 2013
MCAP   February 2006 - January 2009
Sun Life Financial  1999 - 2006

Skills
ITIL, Blackberry, Technical Support, Information Technology, Servers, Active Directory, IT Service Management, Windows Server, BMC Remedy, Call Centers, Disaster Recovery, Troubleshooting, IT Operations, Visio, Business Analysis, Vendor Management, Process Improvement, Windows, Project Management, Databases, Windows 7, Management, Risk Management, IT Management, VMware, System Administration, Data Center, Operating Systems, Incident Management, ITIL Certified, Virtualization, Infrastructure, VMware ESX, ITIL v3 Foundations..., VoIP, Group Policy, Business Process, Telecommunications, Computer Hardware, SCCM

Education
Mohawk College   1998 — 2000
Diploma, Computer Science

Experience
Altus Group  January 2015 - Present
MCAP   December 2013 - December 2014
Raymond & Heller   2006 - 2013
Remax  2011 - 2012
CIBC Wood Gundy  June 2010 - September 2010

Skills
Property Management, Multi Family Properties, Commercial Real Estate, Financial Analysis, Financial Modeling, Financial Accounting, Equity Derivatives, Stock Trading, Argus Modeling, JDE Enterprise One, Technical Analysis, Value Investing, Macroeconomics, C++, Bloomberg, Fixed Income, Microsoft Excel, Equities, Mutual Funds

Education
The University of British Columbia
Post-Graduate Certificate in Real Property Valuation (PGVC)

Concordia University
Bachelor of Business Administration (B.B.A.), Minor: Finance

Experience
MCAP   September 2015 - Present
Courtyard Marriot  June 2015 - Present
All Occasion Tent Rentals   June 2009 - August 2014
The Spoke and Rim Tavern   September 2012 - April 2013
WalterFedy  May 2011 - August 2012
Tim Hortons  March 2008 - September 2008

Skills
Time Management, French, Editing, Customer Service, Research, Microsoft Office, Microsoft Excel, PowerPoint, Teamwork, Team Building, Administration, Oral & Written..., Event Planning, Advertising, Food Preparation, Filing, Data Entry, Receptionist Duties, Writing, Strategic Planning, Policy Implementation, Policy Analysis, Policy Evaluation

Education
The University of Western Ontario   2010 — 2014
Bachelor of Arts (BA), English Language and Literature/Letters, French Studies Minor

Conestoga College   2014 — 2015
Post-Graduate Certificate, Public Service, GPA: 3.8

Université de Montréal   2014 — 2014
French, GPA: 4.0

Université Sainte-Anne   2011 — 2011
French

Experience
Vancity  December 2008 - Present
Citizens Bank of Canada  2006 - 2008
MCAP   2005 - 2008

Skills
Mortgage Lending

Education
Kwantlen University College   1993 — 1998
Criminology Diploma, Criminology

Experience
Naticon General Contracting Inc.   January 2005 - Present
MCAP   October 2003 - April 2005
Multimatic  May 2001 - September 2003

Skills
Residential Homes, Construction, Renovation, Commercial Real Estate, Construction Management, Contract Management, Contract Negotiation, Contractors, Customer Service, Financial Analysis, Interior Design, Management, Negotiation, Project Management, Restoration, Sales, Strategic Planning, Team Building, Tiles

Education
Humber College
Mechanical Engineering

Experience
Verv Wellness   September 2014 - Present
EnergyWork101   April 2011 - Present
German Marketing Agency   February 2014 - Present
EnergyWork101   January 2010 - Present
GenesisPURE   August 2013 - Present
OmegaAlpha Pharmaceuticals Inc.   March 2012 - 2014
MCAP   January 1997 - October 2011

Skills
Translations..., Nutrition, Reflexology, Coaching, Training, SharePoint, Wellness, Project Management, Instructional Design, Program Management, Management, Lotus Notes, Marketing, Quality Assurance, Wellness Coaching, Lotus Notes, iSupport,..., Customer Service, Reiki, Holistic Health, Stress Management, Relaxation, Personal Development, Wellbeing, Public Speaking, Team Leadership, Teamwork, Lifestyle Coaching, Healing, Life Coaching, Meditation, Alternative Medicine, Leadership, Leadership Development

Education
School of Natural Health Sciences   2012 — 2013
SNHS Diploma in Dream Therapy & Life Coaching

CIHS (College of International Holistic Studies   2008 — 2010
Orthomolecular Health Practitioner (ROHP/RNCP), Nutrition Sciences

Conestoga College
Certified Teacher/Trainer of Adults, Education

University of Waterloo - Renison College
BA in Social Development Studies with a minor in Social Work

HDI Professional Certification as a Help Desk Analyst

Experience
Information Mapping Canada   February 2012 - May 2015
MCAP   2005 - 2010
MCAP Service Corporation   2001 - 2005
E-cruiter.com   1999 - 2001
Nesbitt Burns  1994 - 1999
Junior Achievement of Central Ontario  1990 - 1994

Skills
Technical Writing, Training Delivery, Instructional Design, Consulting, Coaching, Technical Communication, Information Mapping, Training, Software Documentation, Program Management, Team Building, Employee Training, Strategic Planning, CRM, Performance Management, Management, Project Planning, SnagIt, Project Management, Analysis, Content Management, Business Analysis, Recruiting, Vendor Management, Change Management, Management Consulting, Cross-functional Team..., Process Improvement, Technical Documentation, Knowledge Management, Call Centers, FrameMaker, Online Help, E-Learning, Business Process, RoboHelp, Visio, Adobe Acrobat, Leadership, SharePoint

Education
The University of Western Ontario - Richard Ivey School of Business   2010 — 2010
Business Skills for Professional Women

St. Francis Xavier University   1994 — 1997
Certificate in Training & Development, Training & Development

Wilfrid Laurier University   1986 — 1990
BBA, Business & Commerce

Experience
MCAP   August 2003 - Present
Mayhew & Associates  August 2002 - August 2003

Skills
Call Centers, Process Improvement, Visio, Lotus Notes, Outlook, Team Leadership, SharePoint, Access, Leadership, Requirements Analysis, Software Documentation

Education
Toronto School of Business   2001 — 2002
College, Business Administration

Experience
First National Financial LP  March 2014 - Present
MCAP   March 2013 - March 2014
RMG Mortgages (Division of MCAP)   2012 - 2013
Bridgewater Bank  2007 - 2012
Jencor Mortgage Corporation   2010 - 2011
Scotia Express   2003 - 2007
Scotia Mcleod Brokerage   1998 - 2003

Skills
Mortgage Lending, Mortgage Advisor, Residential Mortgages, Team Leadership, Leadership Development, Mortgage Banking, Mortgage Underwriting, Mortgage Servicing, Credit Analysis, Credit Risk, Construction Loans, Underwriting, Leadership, Building Relationships, Manage Client..., Management, Refinance, Credit, Debt Consolidation, Consumer Lending, Loans, Banking, Real Estate Financing, Certified Mortgage..., Commercial Mortgages

Education
Mount Royal College

Experience
City of Kitchener  February 2010 - Present
City of Kitchener  March 2006 - February 2010
City of Kitchener  March 2005 - March 2006
MCAP   2003 - 2005

Skills
Policy, Community Development, Community Engagement, Strategic Planning, Employee Relations, Employee Engagement, Employee Wellness, Environmental Awareness, Employee Surveys, Office Administration, recruiting, Public Speaking, Public Administration, Diversity & Inclusion, Workshop Facilitation, Strategic Thinking, Strategic Leadership, Facilitators, Recruiting, Conflict Resolution, Policy Analysis, Government, Local Government, Community Outreach, Volunteer Management, Organizational..., Public Policy, Strategic Communications, Leadership Development, Report Writing, Nonprofits, Fundraising, Program Development

Education
IAP2 Certificate in Planning, Techniques and Communications for Effective Public Participation   2013 — 2013

Conestoga College   2005 — 2009
Human Resources

University of Guelph   2000 — 2000
Veterinary Assistant

Experience
MCAP   June 2013 - July 2014
Conestoga College Institute of Technology and Advanced Learning  September 2012 - April 2013
Conestoga College Institute of Technology and Advanced Learning  January 2012 - April 2013
Conestoga College Institute of Technology and Advanced Learning  May 2012 - August 2012
Conestoga College Institute of Technology and Advanced Learning  September 2011 - May 2012
Old Navy  August 2005 - April 2012
Gap Inc./Old Navy   January 2010 - December 2010
Londono Realty Group Inc  January 2008 - January 2009
Gap Inc./Old Navy   May 2008 - August 2008

Skills
Customer Service, Retail, Excel, Word, Microsoft Word, Microsoft Excel, Time Management, Event Management, Youth Outreach, Marketing, Management, Research Projects, Training, Peer Tutoring, Social Media, Community Outreach, Project Planning, Event Planning, PowerPoint

Education
Conestoga College   2010 — 2013
Certificate, Business Administration - Management

LaSalle College   2007 — 2007
Certificate, Real Estate Agent

Experience
MTCC 907   February 2014 - Present
Victoria Gold Corp  September 2009 - Present
GlobalMedic  November 2012 - Present
Domain - TSCC 1860   June 2010 - November 2012
MCAP   2005 - January 2008
Scalar Decisions  2008 - 2008
Equitable Life  2003 - 2005

Skills
Accounting, Financial Analysis, Financial Reporting, Budgeting, Financial Accounting, Internal Controls, Auditing, Account Reconciliation, Strategic Financial..., Variance Analysis, Managerial Finance, Financial Modeling, Financial Statements, General Ledger, IFRS, Cost Accounting, GAAP, Forecasting, Tax, Budgets, Accounts Receivable, Accounts Payable, Internal Audit, Enterprise Risk..., Due Diligence, Risk Management, Financial Risk, Finance, Consolidation, Mergers & Acquisitions

Education
Goodman School of Business at Brock University   1997 — 2001
Bachelor's Degree, Accounting

Experience
MCAP   May 2015 - Present
MCAP   October 2012 - April 2015

Skills
Mortgage Lending, Credit, Loans, Residential Mortgages, Banking, Refinance, Portfolio Management, Business Analysis, Risk Management, Time Management, Oral & Written..., Leadership, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Sales, Teamwork, Microsoft Word, Communication

Education
Wilfrid Laurier University   2013 — 2015
Bachelor's degree, Psychology

Algonquin College of Applied Arts and Technology   2012 — 2013

University of Ottawa   2010 — 2012

É. S. Père-René-de-Galinée   2004 — 2010

Experience
ProSol  2009 - 2013
MCAP   2008 - 2009
Argy, Wiltse & Robinson, P.C.   2002 - 2007
BDO USA, LLP  1999 - 2002
PwC  1998 - 1999
American Express  1996 - 1998
CSC  1991 - 1996

Skills
Human Resources, Employee Relations, Leadership Development, Policy, Employee Benefits, Government, Talent Management, Performance Management, Recruiting, Program Management, Interviews, Talent Acquisition, Personnel Management, Training, Management, Benefits Administration, Leadership, Government Contracting, Budgets, Deferred Compensation, Applicant Tracking..., HRIS, Succession Planning, HR Consulting, Strategic Planning, Coaching, Policy Analysis, Job Descriptions, Project Management, Organizational..., Strategy, Technical Recruiting, Screening, Onboarding, Workforce Planning, Staff Development, Executive Management, Temporary Placement, Benefits Negotiation, Internet Recruiting

Education
American University
Master of Business Administration (MBA), Major: Marketing

Marymount University
Bachelor of Business Administration (BBA), Major: Finance

Experience
MCAP   September 2000 - Present

Skills
Residential Mortgages, Refinance, Mortgage Lending, Credit, Mortgage Underwriting, Loans, Mortgage Banking, Investment Properties, Debt Consolidation, Real Estate Financing, Construction Loans

Education
Langara College   1999 — 1999
Computerized Secretarial Skills

Experience
TD Mortgage Solutions   January 2015 - Present
CMLS Financial  August 2013 - December 2014
MCAP   May 2006 - July 2013
TD Canada Trust  December 2001 - May 2005

Education
The University of British Columbia
BA

Experience
BlackBerry  September 2011 - Present
BlackBerry  March 2008 - September 2011
MCAP   September 2005 - March 2008
Sun Life Financial  2003 - 2005
Clarica  2000 - 2003

Education
Western University   1985 — 1986
Business

Mohawk College   1979 — 1980
Secretarial

Experience
Questor Financial Corp   October 2005 - Present
N Brook Mortgage Group   January 2004 - October 2005
MCAP   December 2002 - January 2004
CIT  1996 - 2001

Skills
Account Management, Banking, Business Development, Credit, Customer Service, Finance, Funding, Loans, Marketing, Marketing Strategy, Mortgage Lending, Negotiation, New Business Development, Sales, Sales Management, Salesforce.com, Small Business, Strategic Partnerships, Strategic Planning, Direct Sales, Business Planning, Relationship Management, CRM, Executive Management

Education
Carleton University   1994 — 1996
Graduate Studies, Canadian Political Theory

McMaster University   1989 — 1993
Bachelor Of Arts, Political Science

Experience
Peel Children's Aid  July 2015 - Present
Toronto Blue Jays  April 2015 - Present
Humber College  August 2014 - July 2015
Law chambers of Pemberton, Erskine, Sengupta and Jalali   August 2014 - April 2015
Toronto Blue Jays  April 2014 - September 2014
Wishabi  August 2013 - November 2013
BlueBand Brand + Digital   June 2012 - July 2013
Satya Arts Association   June 2010 - June 2013
York University  September 2010 - June 2012
MCAP   June 2006 - April 2009

Skills
Financial Analysis, Administrative..., Data Analysis, Time Management, Teamwork, Customer Service, Microsoft Office, Event Planning, Management, Social Media, Training, Analysis, Public Relations, Project Management, Event Management

Education
Humber College   2014 — 2015
Associate's Degree, Paralegal Education

Richview Collegiate Institute   2001 — 2005
High School

Experience
MCAP   September 2014 - Present
MCAP   November 2013 - August 2014
MCAP   August 2013 - November 2013
Harry Rosen  December 2007 - December 2012

Skills
Customer Satisfaction, Microsoft Office, Time Management, Merchandising, Customer Service, Trend Analysis, Microsoft Excel, Inventory Management, Teamwork, PowerPoint, Loss Prevention, Retail Sales, Microsoft Word, Apparel, Team Leadership, Bloomberg Terminal

Education
Ryerson University   2009 — 2013
Bachelor of Commerce (B.Com.), Finance, General

Experience
MCAP   October 2012 - Present
Sendum Wireless   October 2010 - October 2012
Td Canada Trust  April 1999 - November 2010
The Mortgage Group  March 1995 - April 1999

Skills
dog agility, dressage, Loan Servicing, Consumer Lending, Budget Reconciliation, Merchant Services, Branch Banking, Client Relations Skills, Cross Selling, Credit Cards, Relationship Management, Credit Analysis, Operational Efficiency, Credit, Banking

Education
Emily Carr Institute of Art & Design   1993 — 1995
Associate's degree, Fine and Studio Arts

Langara College   1990 — 1992
diploma of fine arts, Fine and Studio Arts

Experience
Home  January 2013 - January 2015
Future Shop  December 2013 - March 2014
Dejero Labs Inc.  2011 - 2011
IMS  2008 - 2010
MCAP   2004 - 2008
HR Block Tax and Business Services  2002 - 2004
Research In Motion  2000 - 2001
Fitness Depot  1997 - 2000

Skills
Management, Team Leadership, Process Improvement, Sales Management, Process Management, Pre-sales, Building Relationships, Quality Assurance, Project Management, Business Process, Customer Satisfaction, Coaching, Program Management, Presentations, Hands-on Training, Key Performance..., Sales Operations, Client Development, Staff Development, Onboarding, New Product..., Training, Leadership

Education
Conestoga College   1999 — 2001
Police Foundations, Communications, Advanced Conflict Resolution, Sociology

Bluevale Collegiate   1993 — 1998

Experience
Merix Financial  March 2015 - Present
MCAP   October 2013 - March 2015
Merix Financial  March 2007 - September 2013
National Vision Financial (IAP Creditor Mortgage Insurance)   April 2005 - December 2006

Skills
Mortgage Lending, Residential Mortgages, Underwriting, Refinance, Loans, Credit, Mortgage Underwriting, Certified Mortgage..., Reverse Mortgages, Debt Consolidation, Real Estate Financing, Construction Loans, Mortgage Marketing, Mortgage Banking, Investments, Commercial Mortgages, Business Development, Relationship Management, Strategic Financial..., Credit Analysis, Loan Origination, Finance

Education
University of Manitoba   1992 — 1997
Political Science/ Economics

Experience
MCAP   May 2015 - Present
Gallery Cafe & Catering   October 2012 - May 2015
Gallery Cafe & Catering   May 2009 - October 2012
Banana Republic  January 2009 - May 2010

Skills
Communication, Team Leadership, Multi Tasking, Organizational..., Customer Service, Training, Time Management, Team Building, Employee Training, Management, Customer Satisfaction, Teamwork, People-oriented, Operations Management, Interviews, Leadership, Public Speaking, Team Management, Social Media, Social Media Marketing

Education
Capilano University
Bachelors, Business Administration

Okanagan College, Salmon Arm BC
Business Administration Program

Experience
MCAP   February 2015 - Present
Bank of Montreal  October 2011 - Present
First Canadian   April 2004 - August 2009
Claire's Accessories  September 2001 - August 2004

Skills
Time Management, Data Entry, Customer Service, Microsoft Excel, Mortgage Lending, Filing, Fax, Tax, Outlook

Education
International Career School Canada   2009 — 2009
Diploma, Administrative Assistant

Mohawk College   2002 — 2004
Legal Office Administration Program

Cathedral Catholic High School   1996 — 2001

Seneca College
Municipal Tax Administration

Experience
The Hanvey Company   2001 - Present
Gateway Center of Monterey County   2007 - 2009
Classic Residence by Hyatt, The Park Lane   2003 - 2006
LAGLC   2001 - 2002
John XXIII Ministry   1998 - 2000
MCAP   1996 - 1998
The Adobe Inn - Carmel-by-the-Sea   1987 - 1996
Governor's Square   1985 - 1987

Skills
Property Management, Hospitality Management, Non-profit..., Personnel Management, Volunteer Management, Creative Writer, Grant Writing, Annual Giving, Fundraising, Board Development, Community Outreach, Philanthropy, Stewardship, Planned Giving, Program Development, Coordinating Special..., Public Speaking, Project Management, Marketing Communications, Sales, Editorial, Mediation, Client Counseling, Nonprofits, Social Networking, Copywriting, Public Relations, Customer Service

Education
Pepperdine University   1980 — 1984
Political Science and Government

Experience
MCAP   March 2014 - Present
Sun Life Financial  March 2012 - Present
The Economical Insurance Group  March 2008 - November 2012
MCAP   June 2005 - March 2008
Sun Life Financial  2003 - 2004
Clarica  1999 - 2003

Skills
Active Directory, Windows Server, Disaster Recovery, ITIL, Servers, XP, VMware ESX, VMware, SCCM, Group Policy, Troubleshooting, Windows, Citrix Metaframe, McAfee, Microsoft Technologies, Help Desk Support, Security, System Administration, Awesomeness, Software Documentation, Technical Support, Microsoft Certified...

Education
Mohawk College   1997 — 1999
Networking and Hardware (Co-op), Information Technology

Experience
MCAP   July 2013 - Present
GS1 Canada  January 2012 - October 2012
Reflex Integrated Inc   July 2011 - December 2011
HInext  February 2011 - August 2011
GuestLogix Inc   January 2002 - January 2011
LSG Sky Chefs, Mississauga, Ontario   January 1996 - December 2001

Skills
Microsoft SQL Server, Oracle, Business Intelligence, T-SQL, XML, ASP.NET, C#, .NET, Databases, JavaScript, Visual Studio, LINQ, Visual Basic, SSIS, SSRS, CSS, VB.NET

Education
Professional Development   2009 — 2009
~Developing Microsoft .NET Applications for Windows

Sheridan College   1990 — 1992
Diploma, Computer Science

Experience
MCAP Financial   Facilities CoordinatorMCAP2000 - Present
MCAP Service Corp   2000 - Present
MCAP   March 2000 - April 2002

Skills
Vendor Management, Call Center, Mortgage Lending, Process Improvement, Call Centers, Customer Service, Leadership, Customer Satisfaction, Team Building, Business Analysis, Management, Risk Management, Software Documentation, Analysis, Negotiation, Project Planning, Project Management, Team Leadership, Training, Change Management, Coaching

Education
Conestoga College   2000 — 2006
Various Computer courses

Experience
MCAP   November 2002 - Present
Home Hardware Stores Limited  August 1985 - November 2002

Skills
SDLC, IT Strategy, Enterprise Architecture, Business Analysis, IT Management

Education
University Of Waterloo   2009 — 2010
Project Leadership

University of Waterloo   1993 — 1993
Part Time Studies - Information Technology

Wilfrid Laurier University   1990 — 1992
Business Administration

Conestoga College   1983 — 1985
Systems Analyst and Programming Diploma

Experience
Dealertrack Technologies  2008 - Present
MCAP   October 2007 - October 2008
BMO Financial Group  November 2000 - June 2005

Skills
Testing, Software Quality..., Test Planning, Quality Assurance, Process Improvement, Agile Methodologies, SQL, Test Cases, Software Documentation, Business Requirements

Education
Ryerson University   1985 — 1989
Computerized Business Systems

Experience
Macquarie Group  August 2011 - Present
Macquarie Group  August 2009 - November 2011
MCAP   June 2009 - August 2009
Citizens Bank of Canada  September 2007 - January 2009
Citizens Bank of Canada  2006 - 2007
Citizens Bank of Canada  March 2005 - September 2006
American Income Life  2004 - 2004
B.B.blue Clothing   1998 - 2004

Skills
Excel, Negotiation, Word, Cantonese, Banking, Client Services, Data Analysis, Risk Mitigation, Teamwork, Organizing, Independent, Microsoft Excel, Customer Service, Risk Management, Management, Financial Services

Education
Institute of Internal Audit   2009 — 2009
CIA, Certified Internal Audit

CAAMP   2008 — 2008
Ethics & Responsibilities, Accredited Mortgage Professional

British Columbia Institute of Technology   2006 — 2008
Financial Management, Financial Planning

CU Source   2006 — 2006
Certificate, CU210 Residential Mortgage Lending

Insurance Council of BC   2004 — 2004
Life License, Life License Qualification Program Level 2

British Columbia Institute of Technology   2002 — 2004
MOA cert, Medical Office Assistant Certification

The University of British Columbia   1997 — 2003
Science, General Science, Minor in Psychology

Experience
Meridian Credit Union  March 2014 - Present
Meridian Credit Union  May 2012 - March 2014
Meridian Credit Union  2008 - April 2012
MCAP   September 2006 - October 2008
Blueprint IT Works Inc.   May 2004 - September 2006

Skills
IT Service Management, IT Strategy, Project Management, Project Planning, Risk Management, ITIL, Disaster Recovery, Business Analysis, Vendor Management, IT Management, Active Directory, Windows Server, SharePoint, SDLC, Process Improvement, Team Leadership, Requirements Analysis, Troubleshooting, Project Portfolio..., Visio, Microsoft SQL Server, Change Management, Data Center

Education
The University of Western Australia   2000 — 2004
Bachelor of Computer and Mathematical Science, Computer Science & Information Technology Systems

Bunda Hati Kudus   1997 — 1999
High School

Experience
Rogers Communications Inc.  August 2010 - Present
Caleb Shipping Inc   December 2009 - July 2010
MCAP   April 2006 - April 2009
Computer Sciences Corporation  May 2004 - April 2006
Computer Sciences Corporation  August 2001 - May 2004

Education
IIBS   2009 — 2009
SAP - Basis Administration (ECC6.0 & Netweaver 7.0)

Avaya University   2002 — 2002
Certificate, BTC158H - PBX DEFINITY Administration

Disaster Recovery Institute Canada   2002 — 2002
Certificate, Associate Business Continuity Professional

Ryerson University   1998 — 2001
BA, Information Technology System Managment

Centennial College   1996 — 1998
Diploma, Business Administration

Experience
MCAP   2013 - Present
Real Estate and Mortgage Institute of Canada Inc. and Seneca College   September 2009 - Present
Aureus Capital/ Dominion Lending Centres Commercial/Downing Street   March 2008 - March 2013

Skills
Entrepreneurship, Coaching, Start-ups, Financial Structuring, Investments, Executive Coaching, Loan Origination, Leadership Development, Negotiation, Finance, Mortgage Lending, Commercial Mortgages, Commercial Real Estate, Mortgage Marketing, Credit Analysis

Education
University of Hertfordshire   2008 — 2011
Master of Business Administration (MBA)

York University   1991 — 1995
Bachelor's degree

Seneca College of Applied Arts and Technology

Experience
Encelium Technologies  June 2015 - Present
Institute for Canadian Citizenship   March 2015 - April 2015
Hudsons Bay  May 2014 - February 2015
Tommy Hilfiger Canada  November 2013 - January 2014
Randstad  2009 - 2013
Victoria College (U of T)   November 2012 - November 2012
Hilborn Ellis Grant LLP   November 2012 - November 2012
Edelman Public Relations  October 2012 - October 2012
MCAP   July 2012 - September 2012
Academy of Learning  February 2012 - 2012

Skills
Customer Service, Receptionist Duties, Office Administration, Office Management, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Event Photography, Non-profit Volunteer, Vendor Management, Venue Management, Coordinating Events, Non-profit..., Supervising, Online Help, Volunteer Management, Employee Training, Client Billing, Retail Sales, Public Speaking, Leadership, Microsoft Office, Time Management

Education
Ryerson University   1997 — 1997
night courses, Communications

Humber College   1989 — 1990
Courses no certificate, Legal Assistant/Paralegal

Seneca College of Applied Arts and Technology
supply chain management, global logistics and supply chain management

Experience
MCAP   November 2004 - Present
Smart Solution   February 2004 - November 2004

Skills
Visio, SDLC, Business Analysis, RPG, Software Documentation, COBOL, Requirements Analysis, DB2, Microsoft SQL Server, SQL, IBM iSeries, .NET, Databases, ASP.NET

Education
Mohawk College   2000 — 2003
Associate's degree, Computer Science

Brock University   1995 — 1998

Experience
MCAP   June 2008 - Present
TEFF Administration   June 1996 - June 2008
Concordia University  1994 - 2005

Skills
Residential Mortgages, Mortgage Underwriting, Mortgage Lending, Credit, Portfolio Management

Education
University of Alberta   1978 — 1982
BPE, Physical Education

Experience
MCAP   May 2013 - Present
HSBC Bank Canada  November 2012 - May 2013
DLC-Canadian Mortgage Experts  January 2012 - November 2012
EMV HOLDINGS CORPORATION   May 2008 - March 2009
ROBERTO’S PET HABITAT   September 2005 - January 2007
INTERNATIONAL REMITTANCE CANADA, LTD   January 2005 - August 2005
MEGA 8 BLINDS CENTER   January 2002 - September 2004

Skills
Residential Mortgages, Refinance, Mortgage Lending, Debt Consolidation, Credit, First Time Home Buyers, Investment Properties, Real Estate, Residential Homes, Loans, Mortgage Underwriting, Credit Analysis

Education
UBC SAUDER SCHOOL OF BUSINESS   2010 — 2011
MORTGAGE BROKERAGE IN BC

BEIJING LANGUAGE AND CULTURE UNIVERSITY   2002 — 2002
MANDARIN LANGUAGE - INTERMEDIATE LEVEL

De La Salle University   1994 — 1997
Bachelor of Science degree, Commerce; Management of Financial Institutions

Experience
Woodstock General Hospital  May 2014 - Present
Guelph General Hospital  April 2013 - Present
MCAP   March 2003 - June 2011
Health Coach  January 2000 - January 2003

Skills
First Aid & CPR..., Nursing Education, Nursing, Cpr Certified, Healthcare, Nursing Care, Medication..., Hospitals, First Aid, Critical Thinking, Wound Care, Gerontology, Health Care..., Vital Signs, Patient Safety

Education
Centennial College and Ryerson University   2013 — 2017
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse, A

Conestoga College   2011 — 2013
Practical Nursing Diploma, Nursing, 94

University of Guelph   1994 — 1998
Bachelor of Commerce, Hotel and Food Administration

Oxford Brookes University   1995 — 1995

CEGEP - John Abbott College   1992 — 1994

Experience
MCAP   June 2015 - Present
CMLS Financial  January 2014 - June 2015
CMLS Financial Ltd.  September 2012 - December 2013
A2B Imports   2005 - August 2012
LK Law   May 2011 - July 2012
Park Shore BMW   February 2007 - March 2011

Skills
International Trade, Entrepreneurship, Negotiation, Management, Retail, Finance, Investments, Market Research, Analysis, Business Development, Business Strategy, Sales, Market Analysis, Customer Service, Business Planning, Strategy, Sales Process, Portfolio Management, Real Estate, Financial Analysis, Real Estate Financing

Education
Sauder School of Business (UBC)   2012 — 2013
CSc (FICom)

The University of British Columbia   2008 — 2012
BA, Economics and Politics

Experience
Port Metro Vancouver  October 2014 - Present
Genstar Development Company   2007 - 2014
SmartCentres  2004 - 2007
First National Financial LP  2003 - 2004
MCAP   1996 - 2002

Skills
Real Estate Economics, Investment Properties, Real Estate, Real Estate Development, Real Estate Financing, Land Acquisition, Leases, Appraisals, Real Estate Transactions, Brokerage, Commercial Real Estate, Disposition, Corporate Real Estate, Property Management, Location Intelligence, Shopping Centers, Negotiation

Education
The University of British Columbia   1992 — 1996
BComm, Urban Land Economics

Experience
CIBC  November 2011 - Present
MCAP   March 1996 - January 2006
CMHC  June 1989 - March 1995

Skills
Credit, Loans, Credit Analysis, Consumer Lending, Credit Risk, Mortgage Lending, Branch Banking, Cross Selling, Underwriting

Education
McGill University   1980 — 1983
Bachelor of Arts (B.A.), Psychology

Experience
MCAP   June 2013 - Present
MCAP   June 2011 - May 2013
Ernst & Young  September 2006 - February 2011
Samduk accounting firm   October 2005 - August 2006

Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, Tax, Auditing, Journal Entries, Financial Statements, Variance Analysis, Financial Analysis, Internal Controls

Education
Korea University   1997 — 2005
Bachelor's Degree, Business Administration

Experience
MCAP   July 2014 - September 2014
organic garage   March 2010 - November 2010

Skills
Microsoft Office, Customer Service, Programming, Java, HTML, CSS, C++, iSupport

Education
Carleton University   2012 — 2016
Bachelor of Science (BS), Computer Science

Experience
Numeris  July 2014 - August 2014
MCAP   April 2011 - May 2014
eHealth Ontario  May 2010 - March 2011
ITG Canada   November 2007 - April 2010
Royal Bank of Canada  May 2006 - November 2007
Accenture  March 2005 - April 2006
Agfa Health Care   May 2004 - February 2005
Royal Bank of Canada  February 2004 - May 2004
TD Securities  October 2002 - February 2004
Royal Bank Canada  May 2001 - October 2002

Skills
Application Architecture, Expert C#/.Net/SQL..., Financial Trading..., Derivatives Trading, Domain Driven Design..., Object-Oriented Design..., Service Oriented..., N-Tier Design..., UML Modeling, Web Services, Enterprise web..., CQRS Architecture, SOA, XML

Education
Mohawk College   1982 — 1985
Computer Electronics Engineering Technology