Customer service specialist
Industry: Occupation
DescriptionCustomer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Qualifications include good communication, problem-solving, and computer skills. Median pay (annual): 31,720 USD (2015) Median pay (hourly): 15.25 USD (2015) Entry level education: High school diploma or equivalent Projected 10-year growth: 10% (2014) Number of jobs: 2,581,800 (2014) Similar professions: Cashier, Receptionist, Insurance Agent,
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Customer service specialist Employees
Employee
Years
Job
Industry
Derrick Lindsay-- Derrick Lindsay--'s Customer service specialist Experience 1998 - 2004
Job
Industry Human Resources
Experience
Hoskins Barber Styling Shop February 2005 - Present
II 2 NONE 2003 - 2007
Customer Service Specialist 1998 - 2004
Skills
HR Generalist..., •First Aid/CPR, •NCI (North Carolina..., •Medication..., •Blood Bourne Pathogens, Microsoft Network, Microsoft Applications, Customer Service Expert, Managerial Skills, Management, Budgets, Customer Service, Event Planning, Interviews, Human Resources, Microsoft Excel, Leadership, Policy, Public Speaking, Recruiting, Strategic Planning, Team Building, Training
Education
Central Piedmont Community College 2011 — 2013
Associate of Arts (A.A.), Human Resources Management/ Business Administration, General, Expected Graduation: December 2013
Hoskins Barber Styling Shop February 2005 - Present
II 2 NONE 2003 - 2007
Customer Service Specialist 1998 - 2004
Skills
HR Generalist..., •First Aid/CPR, •NCI (North Carolina..., •Medication..., •Blood Bourne Pathogens, Microsoft Network, Microsoft Applications, Customer Service Expert, Managerial Skills, Management, Budgets, Customer Service, Event Planning, Interviews, Human Resources, Microsoft Excel, Leadership, Policy, Public Speaking, Recruiting, Strategic Planning, Team Building, Training
Education
Central Piedmont Community College 2011 — 2013
Associate of Arts (A.A.), Human Resources Management/ Business Administration, General, Expected Graduation: December 2013
Dianne Caunce Dianne Caunce's Customer service specialist Experience 2011 - 2013
Job Administrative Professional
Industry Government Administration
Experience
Customer Service Specialist 2011 - 2013
Lakeridge Health April 2001 - September 2010
ScotiaMcLeod 1995 - 2000
Ontario Power Generation 1985 - 1995
Skills
Administrative..., Microsoft Office, Customer-focused Service, Confidentiality, Organized, Diplomacy, Meeting Planning, Team-oriented, Proactive self-starter, Critical Thinking, Office Equipment, Multi-line Phone
Education
Durham College 2013 — 2015
Mental Health Rehabilitation & Psychology
ICS Canada 1999 — 2001
Certificate, Medical Administrative Assistant
Centennial College 1987 — 1988
Certificate, Accounting Fundamentals
Customer Service Specialist 2011 - 2013
Lakeridge Health April 2001 - September 2010
ScotiaMcLeod 1995 - 2000
Ontario Power Generation 1985 - 1995
Skills
Administrative..., Microsoft Office, Customer-focused Service, Confidentiality, Organized, Diplomacy, Meeting Planning, Team-oriented, Proactive self-starter, Critical Thinking, Office Equipment, Multi-line Phone
Education
Durham College 2013 — 2015
Mental Health Rehabilitation & Psychology
ICS Canada 1999 — 2001
Certificate, Medical Administrative Assistant
Centennial College 1987 — 1988
Certificate, Accounting Fundamentals
Karen Mallinos Karen Mallinos's Customer service specialist Experience October 1995 - January 2000
Job Part time sales associate at Zacks Fashions
Industry Wine and Spirits
Experience
Zacks Fashions June 2011 - Present
Customer Service Specialist October 1995 - January 2000
Skills
Wine, Sales Management, Marketing Strategy, Customer Service, Wine Tasting, Key Account Management, Guest Services...
Education
Humber College 1989 — 1992
yes, Marketing Media Sales
Humber College 1989 — 1992
Diploma, Advertising and Media sales
Zacks Fashions June 2011 - Present
Customer Service Specialist October 1995 - January 2000
Skills
Wine, Sales Management, Marketing Strategy, Customer Service, Wine Tasting, Key Account Management, Guest Services...
Education
Humber College 1989 — 1992
yes, Marketing Media Sales
Humber College 1989 — 1992
Diploma, Advertising and Media sales
Lynn Click C.P.M. Lynn Click C.P.M.'s Customer service specialist Experience January 2012 - Present
Job NOVO1 at Customer Service Specialist
Industry Telecommunications
Experience
Customer Service Specialist January 2012 - Present
Verizon Business April 1997 - April 2011
Skills
Access, Operations Management, Outlook, Project Planning, Customer Satisfaction, Analysis, Customer Service, SAP, Microsoft Office, PowerPoint, Troubleshooting, Process Improvement, Team Leadership, Program Management
Education
Christian Brothers University 1989 — 1993
BS, Business Administration
Central High
Customer Service Specialist January 2012 - Present
Verizon Business April 1997 - April 2011
Skills
Access, Operations Management, Outlook, Project Planning, Customer Satisfaction, Analysis, Customer Service, SAP, Microsoft Office, PowerPoint, Troubleshooting, Process Improvement, Team Leadership, Program Management
Education
Christian Brothers University 1989 — 1993
BS, Business Administration
Central High
Kristy Damico Kristy Damico's Customer service specialist Experience Front Desk ReceptionistSolutions for Positive ChoicesSeptember 2015 - Present
Job Receptionist
Industry Veterinary
Experience
Customer Service Specialist Front Desk ReceptionistSolutions for Positive ChoicesSeptember 2015 - Present
Condominium Rentals Hawaii February 2014 - July 2015
Self Employed October 2012 - February 2014
Savers March 2010 - September 2012
Savers March 2010 - September 2012
Brookstone September 2009 - December 2009
Best Upon Request March 2008 - March 2009
Orchard Supply Hardware August 2005 - March 2008
Orchard Supply Hardware August 2005 - March 2008
Longs Drugs November 1999 - May 2003
Skills
Merchandising, Customer Service, Store Management, Visual Merchandising, Store Operations, Team Building, Microsoft Word, High Organizational..., Prompt, Microsoft Excel, Training, Organizational..., Detailed Organization, Leadership, Prof, Professional..., Purchasing, Inventory Control, Retail, Inventory Management, Big Box, Sales, Management, Profit, Marketing, Time Management, Loss Prevention
Education
Archbishop Mitty Highschool 1984 — 1988
Foothill College
Business Management, Business Administration and Management, General
Customer Service Specialist Front Desk ReceptionistSolutions for Positive ChoicesSeptember 2015 - Present
Condominium Rentals Hawaii February 2014 - July 2015
Self Employed October 2012 - February 2014
Savers March 2010 - September 2012
Savers March 2010 - September 2012
Brookstone September 2009 - December 2009
Best Upon Request March 2008 - March 2009
Orchard Supply Hardware August 2005 - March 2008
Orchard Supply Hardware August 2005 - March 2008
Longs Drugs November 1999 - May 2003
Skills
Merchandising, Customer Service, Store Management, Visual Merchandising, Store Operations, Team Building, Microsoft Word, High Organizational..., Prompt, Microsoft Excel, Training, Organizational..., Detailed Organization, Leadership, Prof, Professional..., Purchasing, Inventory Control, Retail, Inventory Management, Big Box, Sales, Management, Profit, Marketing, Time Management, Loss Prevention
Education
Archbishop Mitty Highschool 1984 — 1988
Foothill College
Business Management, Business Administration and Management, General
Angela Cardoza Angela Cardoza's Customer service specialist Experience Bank Teller, Customer Service and CollectorBank of America, Comcast Cable, Advance America ,Credit Acceptance and Harris & Harris$
Job Teller, Customer Service and Collector
Industry Utilities
Experience
Customer service specialist Bank Teller, Customer Service and CollectorBank of America, Comcast Cable, Advance America ,Credit Acceptance and Harris & Harris$
Skills
Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Sales, Project Management, Strategic Planning, Team Leadership, Public Speaking, Teamwork
Education
University of Phoenix 2008 — 2013
Associate's degree, Business Administration and Management, General
University of Phoenix 2008 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Customer service specialist Bank Teller, Customer Service and CollectorBank of America, Comcast Cable, Advance America ,Credit Acceptance and Harris & Harris$
Skills
Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Sales, Project Management, Strategic Planning, Team Leadership, Public Speaking, Teamwork
Education
University of Phoenix 2008 — 2013
Associate's degree, Business Administration and Management, General
University of Phoenix 2008 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Hope Hills Hope Hills's Customer service specialist Experience August 2013 - Present
Job Information & Library Science
Industry Information Services
Experience
Customer Service Specialist August 2013 - Present
iSchool of SJSU June 2015 - August 2015
LATU Library February 2010 - August 2013
Skills
Libraries, Research, Information Literacy, User Friendly, Library Research, Customer Satisfaction, Information Management, Curriculum Design, Strategic Planning, Customer Retention, Customer Support, Marketing Strategy, Data Analysis, Data Mining, Scholarly Research, Scholarly Communication, Ethnography, Qualitative Research, Information Technology, Museums, Historic Preservation, Archival Preservation, Customer Relations, Informatics, Cross-functional Team..., Data Collection, Collaborative Problem..., Team Leadership, Team Building, Global Strategy, Virtual Assistance, Virtual Desktop..., Remote User Support, Remote Administration, Online Research, Online Communications, Social Media Measurement, Social Media, Metadata, Community Outreach, Intercultural..., Multilingual..., Interpersonal..., Digital Archiving, Educational Research, Educational Technology, Supervisory Skills, Leadership Development, online re, User Experience
Education
San Jose State University 2014 — 2016
Master's Degree, Information Science and Library Services, 3.895
LATU 2009 — 2013
BGS, Social Sciences, 3.3
Customer Service Specialist August 2013 - Present
iSchool of SJSU June 2015 - August 2015
LATU Library February 2010 - August 2013
Skills
Libraries, Research, Information Literacy, User Friendly, Library Research, Customer Satisfaction, Information Management, Curriculum Design, Strategic Planning, Customer Retention, Customer Support, Marketing Strategy, Data Analysis, Data Mining, Scholarly Research, Scholarly Communication, Ethnography, Qualitative Research, Information Technology, Museums, Historic Preservation, Archival Preservation, Customer Relations, Informatics, Cross-functional Team..., Data Collection, Collaborative Problem..., Team Leadership, Team Building, Global Strategy, Virtual Assistance, Virtual Desktop..., Remote User Support, Remote Administration, Online Research, Online Communications, Social Media Measurement, Social Media, Metadata, Community Outreach, Intercultural..., Multilingual..., Interpersonal..., Digital Archiving, Educational Research, Educational Technology, Supervisory Skills, Leadership Development, online re, User Experience
Education
San Jose State University 2014 — 2016
Master's Degree, Information Science and Library Services, 3.895
LATU 2009 — 2013
BGS, Social Sciences, 3.3
Nancy (Nancy Baron) Chapman's Customer service specialist Experience January 2000 - Present
Job Owner at GYPSY GEMS. A Chloe + Isabel Boutique
Industry Retail
Experience
GYPSY GEMS. A Chloe + Isabel Boutique August 2015 - Present
Self Employed Independent Professional September 2003 - Present
Independent Contractor 2003 - Present
Customer Service Specialist January 2000 - Present
Mom of Five June 1985 - Present
Carnegie Catering April 2013 - December 2014
Carrier Corporation January 1979 - July 1986
Special Prosecutors Office for Nursing Homes, Health & Social Services February 1978 - January 1979
Skills
Microsoft Excel, Photoshop, Teaching, HTML, Event Planning, Facebook, Creative Writing, Social Networking, Social Media, Strategic Planning, Leadership, Advertising, Teamwork, Marketing Strategy, Team Leadership, Editing, Marketing, Project Management, Event Management, Social Media Marketing, Public Speaking, Online Marketing, Team Building, Web Design, Project Planning, Negotiation, Customer Service, Marketing Communications, Graphic Design, Budgets, Market Research, Data Entry, Microsoft Office, Sales, Management, Training
Education
Syracuse University 2007 — 2007
6-Week Entrepreneur Boot Camp Program, Entrepreneurship/Entrepreneurial Studies
Powelson Business Institute 1977 — 1978
Certificate, Administrative Assistant and Secretarial Science, General, 4.0
West Genesee High School 1973 — 1976
Regents Diploma, Business Administration and Management, General
GYPSY GEMS. A Chloe + Isabel Boutique August 2015 - Present
Self Employed Independent Professional September 2003 - Present
Independent Contractor 2003 - Present
Customer Service Specialist January 2000 - Present
Mom of Five June 1985 - Present
Carnegie Catering April 2013 - December 2014
Carrier Corporation January 1979 - July 1986
Special Prosecutors Office for Nursing Homes, Health & Social Services February 1978 - January 1979
Skills
Microsoft Excel, Photoshop, Teaching, HTML, Event Planning, Facebook, Creative Writing, Social Networking, Social Media, Strategic Planning, Leadership, Advertising, Teamwork, Marketing Strategy, Team Leadership, Editing, Marketing, Project Management, Event Management, Social Media Marketing, Public Speaking, Online Marketing, Team Building, Web Design, Project Planning, Negotiation, Customer Service, Marketing Communications, Graphic Design, Budgets, Market Research, Data Entry, Microsoft Office, Sales, Management, Training
Education
Syracuse University 2007 — 2007
6-Week Entrepreneur Boot Camp Program, Entrepreneurship/Entrepreneurial Studies
Powelson Business Institute 1977 — 1978
Certificate, Administrative Assistant and Secretarial Science, General, 4.0
West Genesee High School 1973 — 1976
Regents Diploma, Business Administration and Management, General
Chuck Bacon's Customer service specialist Experience 2003 - 2013
Job Administrator/Creator at Kenny Vance Fan Club
Industry Internet
Experience
Aaron's, Inc September 2014 - Present
Kenny Vance Fan Club August 2014 - Present
home May 2014 - Present
Teleservices Direct September 2013 - October 2013
Customer Service Specialist 2003 - 2013
Ace Hardware August 2006 - January 2011
All South Deliveries August 1993 - June 2003
US Navy June 1983 - April 1986
US Navy October 1980 - April 1982
US Navy October 1980 - April 1982
Skills
Customer Service, Cashiering, Customer Satisfaction, Retail, Merchandising, Visual Merchandising, Forklift Operation, Inventory Management, Sales, Team Building, Troubleshooting, Inventory Control, Commitment to Customer..., Team Management, Retail Category..., Direct Sales, Long-term Customer..., assembling merchandise..., assembling products, Forklift Operator, machine operator, Instructor-led Training, instructor/classroom, Training Delivery, delivery/ in-home, Aircraft Firefighting..., Security Operations, security guard, Online Social Networking, webpage development, Carpet Cleaning, Construction, Material Handling, Material Handling..., warehousing, Inventory Accuracy, plan-o-grams, Cutting..., Dispensing propane, Management
Education
Troy University 1984 — 1986
Pursued a degree in Fire Science Management, Business Management / Fire Science
Radford M Locklin Technical Center 1984 — 1984
Florida High School diploma, General Studies
Aaron's, Inc September 2014 - Present
Kenny Vance Fan Club August 2014 - Present
home May 2014 - Present
Teleservices Direct September 2013 - October 2013
Customer Service Specialist 2003 - 2013
Ace Hardware August 2006 - January 2011
All South Deliveries August 1993 - June 2003
US Navy June 1983 - April 1986
US Navy October 1980 - April 1982
US Navy October 1980 - April 1982
Skills
Customer Service, Cashiering, Customer Satisfaction, Retail, Merchandising, Visual Merchandising, Forklift Operation, Inventory Management, Sales, Team Building, Troubleshooting, Inventory Control, Commitment to Customer..., Team Management, Retail Category..., Direct Sales, Long-term Customer..., assembling merchandise..., assembling products, Forklift Operator, machine operator, Instructor-led Training, instructor/classroom, Training Delivery, delivery/ in-home, Aircraft Firefighting..., Security Operations, security guard, Online Social Networking, webpage development, Carpet Cleaning, Construction, Material Handling, Material Handling..., warehousing, Inventory Accuracy, plan-o-grams, Cutting..., Dispensing propane, Management
Education
Troy University 1984 — 1986
Pursued a degree in Fire Science Management, Business Management / Fire Science
Radford M Locklin Technical Center 1984 — 1984
Florida High School diploma, General Studies
David Laurence Olivieri David Laurence Olivieri's Customer service specialist Experience May 2011 - Present
Job Customer Service Specialist
Industry Hospitality
Experience
Customer Service Specialist May 2011 - Present
City of Las Vegas October 2010 - July 2011
J.Crew December 2009 - April 2011
University of Nevada Reno August 2006 - May 2009
Skills
Public Relations, Customer Service, Customer Relations, Event Planning, Public Administration, Public Speaking, Team Building, Event Management, Constituent Services, City Government, Writing
Education
University of Nevada-Reno 2005 — 2009
Bachelor of Arts (BA), Political Sceince & Economic Policy
Bishop Gorman 2001 — 2005
High School, Scholar - Athlete
University of Nevada-Las Vegas
Master's Degree, Master of Public Administration
Customer Service Specialist May 2011 - Present
City of Las Vegas October 2010 - July 2011
J.Crew December 2009 - April 2011
University of Nevada Reno August 2006 - May 2009
Skills
Public Relations, Customer Service, Customer Relations, Event Planning, Public Administration, Public Speaking, Team Building, Event Management, Constituent Services, City Government, Writing
Education
University of Nevada-Reno 2005 — 2009
Bachelor of Arts (BA), Political Sceince & Economic Policy
Bishop Gorman 2001 — 2005
High School, Scholar - Athlete
University of Nevada-Las Vegas
Master's Degree, Master of Public Administration
Jennifer Wheeler, CISR's Customer service specialist Experience June 2006 - July 2009
Job Account Manager
Industry Insurance
Experience
Aronson Insurance July 2009 - Present
Customer Service Specialist June 2006 - July 2009
The Bulfinch Group, Insurance September 2002 - June 2006
Skills
CISR Insurance..., Auto Insurance..., Homeowner's Insurance..., Personal Articles..., Umbrella insurance..., Specialty Insurnace, Customer Relations, Account Management, Customer Service, New Business Development, Insurance, Marketing Strategy, Sales Management, Cross-functional Team...
Education
Becker College 2004 — 2009
Bachelor of Business Administration (B.B.A.)
Aronson Insurance July 2009 - Present
Customer Service Specialist June 2006 - July 2009
The Bulfinch Group, Insurance September 2002 - June 2006
Skills
CISR Insurance..., Auto Insurance..., Homeowner's Insurance..., Personal Articles..., Umbrella insurance..., Specialty Insurnace, Customer Relations, Account Management, Customer Service, New Business Development, Insurance, Marketing Strategy, Sales Management, Cross-functional Team...
Education
Becker College 2004 — 2009
Bachelor of Business Administration (B.B.A.)
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