Customer Traac
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Customer Traac Employees
Manna Distribution Services October 2012 - Present
Customer Traac September 2011 - September 2012
Mystic Lake Casino Hotel June 2008 - August 2011
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Customer Retention, Microsoft Excel, Call Centers, Troubleshooting, Sales, Process Improvement, Microsoft Word, Team Leadership, Inventory Management, Outlook, PowerPoint, Teamwork, Time Management, Data Entry, Team Building, Management, Account Management
Education
Saint Mary's University of Minnesota 2007 — 2011
Bachelor of Arts (BA), Theatre/Theater
Osseo Senior High School 2001 — 2004
Wigen Water Technologies July 2014 - Present
Pinnacle Family of Companies May 2014 - July 2014
Center for Transportation Studies October 2012 - May 2014
Minnesota Timberwolves 2013 - 2013
PetSmart 2011 - 2012
Customer Traac 2009 - 2011
Hopkins High School November 2008 - March 2010
Skills
Always Punctual, Persistence, Perseverance, Learning Quickly, Time Management, Sports Management, Customer Satisfaction, Organization, Microsoft Excel, PowerPoint, Nonprofits, Customer Service, Sales, Microsoft Word, Facebook, Training, Teamwork, Event Planning
Education
University of Minnesota-Twin Cities 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Greater Twin Cities United Way September 2012 - Present
Greater Twin Cities United Way June 2013 - September 2013
Agape Child Development Center June 2012 - August 2012
Agape Child Development Center June 2011 - August 2011
Customer Traac June 2010 - August 2010
Gustavus Dining Service January 2008 - January 2010
Oasis of Love Inc May 2009 - August 2009
Vector Marketing May 2008 - August 2008
City of Minneapolis June 2007 - August 2007
Skills
PowerPoint, Event Planning, Teaching, Leadership, Marketing, Sales, Microsoft Word, Public Speaking, Social Media, Microsoft Excel, Microsoft Office, Time Management, Customer Service, Facebook, Research
Education
Gustavus Adolphus College 2008 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Gustavus Adolphus College 2008 — 2012
Bachelor of Arts, Business Management
- Freelance July 2015 - Present
Per Mar Security Services October 2014 - Present
Army National Guard September 2013 - Present
Northwest Minnesota Juvenile Center June 2014 - October 2014
Securitas October 2012 - January 2014
Walmart March 2008 - October 2012
Customer Traac September 2004 - December 2007
Skills
Security Operations, Corporate Security, Security Training, Physical Security, Security Management, Surveillance, Access Control, Executive Protection, CCTV, Personal Security, Close Protection, Workplace Violence, Personal Protection, Private Investigations, Firearms, Security, Training, Weapons, First Aid, Tactics
Education
Northland Community and Technical College 2002 — 2004
AAS, Autobody/Collision and Repair Technology/Technician
Clearbrook - Gonvick High School 1998 — 2002
Diploma, General
UnitedHealth Group July 2014 - Present
Customer Traac March 2013 - July 2014
Eden Prairie High School September 2012 - February 2013
Friendship Ventures June 2012 - August 2012
Bradley University 2008 - 2012
Pekin Country Club June 2011 - September 2011
Adath Preschool- Day Camp June 2010 - August 2010
Skills
Microsoft Office, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Public Speaking, Social Networking
Education
Bradley University 2008 — 2012
Bachelor of Arts (B.A.), Food and Nutrition
Hopkins High School 2005 — 2008
University of Minnesota College of Pharmacy September 2014 - Present
Salo LLC December 2013 - August 2014
Salo LLC June 2013 - December 2013
Jeane Thorne Inc. June 2013 - December 2013
Customer Traac February 2013 - May 2013
Great Northern Corporation August 2007 - February 2013
Skills
Office Administration, Customer Service, Microsoft Office, Data Entry, Written & Verbal..., Telephone Reception, Strategic Planning, Appointment Scheduling, CRM, Leadership, Management, Microsoft Excel, Sales, Temporary Placement, Consulting, Contract Recruitment, Human Resources, Recruiting
Education
University of Minnesota-Twin Cities
Bachelor's degree, Psychology
Skybridge Americas Inc. 2015 - Present
Customer Traac November 2010 - 2014
LGI Energy Solutions September 2008 - May 2009
Metro One Telecommunications June 1999 - June 2008
California Compensation Insurance 1990 - 1999
Skills
Call Center, Customer Satisfaction, Recruiting, Management, Workforce Management, Process Improvement, Budgets, Call Centers, CRM, Vendor Management, Training, Leadership, Human Resources, Customer Retention, Outsourcing, Troubleshooting, Customer Experience, Process Scheduler, Time Management, Team Building, Hiring, Team Leadership
Education
The University of North Dakota
Bachelors Degree
Metropolitan Council of the Twin Cities May 2013 - Present
Customer Traac September 2012 - May 2013
Riverside Brewery and Restaurant March 2009 - January 2013
Skills
Microsoft Office, InDesign, Architectural Design, Architectural Drawings, AutoCAD, Photoshop, SketchUp, Revit, PowerPoint, Microsoft Word, Microsoft Excel, Illustrator, Sketching, Drawing, Adobe Creative Suite, Research, AutoCAD Architecture, TxBase, Citrix, TMBusOps, Rhino, Vray
Education
The Ohio State University 2015 — 2018
Master of Architecture (M.Arch.), Architecture
University of Minnesota-Twin Cities 2011 — 2015
Bachelor of Science (B.S.), Architecture
University of Minnesota-Twin Cities 2011 — 2015
Bachelor of Arts (BA), Urban Studies/Affairs
Hazelden Betty Ford Foundation March 2015 - Present
Hazelden Foundation March 2011 - March 2015
Service Management Group June 2010 - March 2011
The Storefront Group September 2007 - May 2010
Customer Traac 2006 - 2007
Skills
Group Therapy, Counseling, Mental Health, Family Therapy, Adolescents, Behavioral Health, Chemical Dependency, Substance Use Disorders, Admissions, Health Insurance, Contract Management, Crisis Intervention, Psychotherapy
Education
North Hennepin Community College 2005 — 2008
AAS, Law Enforcement
The Family Partnership (Formerly Family & Children's Service) October 2012 - Present
Customer Traac 2012 - 2012
Skills
Early Childhood..., Childcare, Child Development
Education
Bethel University 2010 — 2012
Reconciliation, Reconciliation
Bethel University 2008 — 2012
Psychology, Psychology