Gesa Credit Union
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Gesa Credit Union Employees
Gauntt Farms May 2013 - Present
Columbia Basin College October 2012 - February 2013
Gesa Credit Union July 2010 - August 2011
Lourdes Health Network October 1999 - November 2010
MultiCare Health System May 1986 - October 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Human Resources, Employee Benefits, Outlook, Recruiting, Customer Service, Employee Relations, Process Improvement, Time Management, Data Entry, Event Planning, Performance Management, Negotiation, Windows, Photoshop, Interviews, Teamwork, Team Building, Policy, HRIS, Public Speaking, Coaching, Budgets, Accounts Payable, Employee Training, Organizational..., Personnel Management, Communication, Employee Engagement, Event Management, Business Strategy, Leadership Development, Team Leadership, Marketing Strategy, Talent Management, Talent Acquisition, Strategic Planning, Social Networking
Education
Columbia Basin College 2012 — 2016
Bachelor Applied Management, Still Attending completion In 2016
Columbia Basin College 2012 — 2013
Associate's degree, Business Administration and Innovations
Gesa Financial Solutions March 2012 - Present
Gesa Credit Union March 2012 - March 2013
Baker Boyer Bank December 2009 - May 2011
College Place Fire Department January 2006 - August 2007
Education
Central Washington University 2007 — 2009
Bachelors of Science in Business Administration, Management and Organization
Walla Walla Community College 2005 — 2007
Associate, Arts
Washington State Fire Training Academy
Secord Insurance Agency August 2012 - Present
Gesa Credit Union May 2011 - June 2012
Skills
Customer Service, Confidentiality, Financial Services, Monetary Policy, Property & Casualty..., Umbrella Insurance, Fiscally Responsible, Microsoft Word, Microsoft Office, Teamwork, Youth Mentoring, Regulatory Compliance, Time & Attendance, Operating Systems, Insurance Claims, Time Management, Banking, Deposits, Accounting, Credit
Education
University of Washington 2012 — 2014
Comparative American Ethnic Studies, Asian American, African American, and Chicano Studies
Columbia Basin College 2010 — 2012
Associate's degree
WSECU April 2012 - Present
Seattle Metropolitan Credit Union April 2011 - April 2012
Verity Credit Union December 2010 - April 2011
Gesa Credit Union June 2008 - September 2009
Washington Business Week 2007 - 2008
Skills
Credit Unions, Banking, Customer Service, Consumer Lending, Loan Origination, Creative Writing, Credit, Account Management, Outlook, Microsoft Office, Coaching, Analysis, Financial Management, Team Leadership, Real Estate, Problem Solving, Collaborative Leadership, Mentoring, Performance Management, Strategic Planning, Microsoft Outlook, Marketing Communications, Online Marketing, Social Media Marketing, Social Media Strategist, Twitter, Instagram, Project Management, Loans
Education
Western Governors University 2012 — 2014
Marketing Management
Seattle Central College 2010 — 2011
AA in Business, Business
Brigham Young University March 2013 - Present
Gesa Credit Union June 2012 - December 2012
Gesa Credit Union October 2009 - June 2012
Gesa Credit Union June 2011 - March 2012
Skills
Biology, Molecular Biology, Computational Biology
Education
Brigham Young University 2013 — 2017
Bachelor of Science (BS), Bioinformatics
Columbia Basin College 2010 — 2012
Associate of Arts and Sciences (AAS), General Studies
RE/MAX September 2015 - Present
Century 21 Tri-Cities July 2014 - March 2015
Century 21 Tri-Cities August 2013 - August 2014
Kadlec Medical Center August 2011 - March 2014
Windermere Group One Tri-Cities, Richland, WA 99352 March 2011 - August 2011
Gesa Credit Union November 2007 - November 2009
Skills
Sellers, Real Estate, Listings, Single Family Homes, Real Estate Transactions, Teller Operations, Loan Origination, Cash Handling Experience, Sales, Lifeguard, Cpr Certified, First Aid, Marketing, Graphic Design, Medical Records, Epic Systems, Medical Terminology, Vital Signs, Microsoft Office, Customer Service, Social Media Marketing, Management, Team Building, Strategic Planning
Education
Columbia Basin College 2005 — 2007
Richland High School 2001 — 2005
Boeing September 2014 - Present
Gesa Credit Union May 2014 - September 2014
Northwestern Mutual July 2012 - April 2014
Skills
Retirement, Retirement Planning, Investments, Strategic Financial..., Insurance, Finance, Series 63, Mutual Funds, Financial Services, Customer Service, Microsoft Office, Microsoft Excel, Wealth Management
Education
Washington State University 2008 — 2013
Bachelors of Arts in Business Administration, Finance
Chiang Mai University
Universitat Autònoma de Barcelona
Gesa Credit Union 2008 - Present
Adecco Group July 2007 - January 2008
Skills
Active Directory, Microsoft Exchange, Software Installation, Workstations, Troubleshooting, Computer Hardware, Remote Desktop, Remote Administration, SCCM, Windows Server, Windows 7, Windows Vista, Windows XP Pro, SysAid, Software, Software Documentation, Software Lifecycle, Enterprise Software, Hardware Diagnostics, Hardware Architecture, Hardware Support, Network Hardware, Remote Troubleshooting, Microsoft SQL Server, Microsoft Technologies, Microsoft Office, Lync Server 2010, Internet Troubleshooting, Sonicwall, Ironport, Firewalls, NetApp, VMware ESX, Proxy, Bomgar, Hardware, Printers, Windows XP, Technical Support, Norton Ghost, 2008 R2, Help Desk Support, Group Policy, Antivirus, Laptops, WSUS, Desktop Administration, Windows 7 Migration, VMware, Server Administration
Education
Washington State University 2002 — 2006
Bachelor of Arts (BA), Digital Communication and Media/Multimedia
Columbia Basin College 2000 — 2006
Associate of Arts (A.A.), Digital Communication and Media/Multimedia
Mustang Sign Group July 2012 - Present
Gesa Credit Union April 2012 - June 2012
NewEdge June 2011 - April 2012
Brigham Young University Hawaii July 2010 - June 2011
Brigham Young University Hawaii- Women's Soccer Team August 2008 - December 2010
Washington River Protection Solutions April 2010 - July 2010
Washington River Protection Solutions April 2009 - June 2009
Gale Physical Therapy and Sports Rehab January 2008 - August 2008
Skills
Bloomberg Terminal, Market Research, Presentation Development, Presenter, Microsoft Office, PeopleSoft, Photoshop, Creative Problem Solving, Event Planning, Event Management, Project Coordination, Research, Excel, Word, PowerPoint, Strategic Planning, Marketing Strategy, Competitive Analysis, Teamwork, Problem Solving, Financial Analysis, New Business Development, Start-up Consulting, Social Media Marketing, Microsoft Excel, Marketing, Strategy, Microsoft Word, Marketing Communications, Budgets, Management, Public Speaking, Coaching, Large Format, Program Management, Time Management, Managed Print Services, Recruiting, Digital Printing, Process Improvement, Human Resources, Entrepreneurship, Forecasting, Signs, Graphic Design
Education
Brigham Young University - Hawaii 2008 — 2011
BS, Business Management, Finance
Downtown Pasco Development Authority May 2015 - Present
Three Rivers Comunity Foundation April 2015 - Present
Tri Cities Community Health January 2015 - Present
Mid Columbia Libraries January 2013 - Present
Gesa Credit Union June 2012 - Present
Tri-Cities Visitor & Convention Bureau January 2011 - Present
Latino/a Educational Achievement Project (LEAP) March 2010 - Present
Columbia Basin College Foundation January 2014 - December 2014
Association of Washington State Hispanic Chambers of Commerce June 2013 - November 2014
Columbia Basin College September 2006 - December 2013
Skills
Community Outreach, Grant Writing, Higher Education, Program Development, Nonprofits, Teaching, Fundraising, Student Affairs, Staff Development, Public Speaking, Spanish, Curriculum Development, Non-profits, Volunteer Management, Marketing, Career Counseling, Curriculum Design, Tutoring, Latin America, Organizational..., Workshop Facilitation, Event Planning, Social Networking, Event Management, Adult Education, Diversity, Recruiting, History, Research, Conflict Resolution, Instructional Design, Training, Leadership, University Teaching, Program Management, Student Development, Community Development, College Teaching, Proposal Writing, Educational Leadership, E-Learning, Program Evaluation, Coaching, Hispanic Marketing, Public Relations, Mentoring, Academic Advising, Educational Technology, Membership Recruitment, Mentorin
Education
University of Notre Dame - Mendoza College of Business 2011 — 2014
Certificates, Board Development and Membership Development
Stanford Graduate School of Business 2011 — 2011
Certificate, Executive Program for Non Profit Leaders
University of Washington, Michael G. Foster School of Business
The BEDC Business Certificate Program
Stanford University
M.A., Economic History, Latin American History, Race and Ethnicity
UCLA 1985 — 1990
B.A., Economics
Gesa Credit Union October 2007 - December 2013
Mid Columbia Library System January 2007 - August 2007
Snohomish County PUD August 2005 - July 2006
Sallie Mae 2001 - 2005
Mediapassage.com March 2000 - September 2001
Randstad April 1996 - March 2000
Skills
Process Improvement, Human Resources, HRIS, Benefits Administration, Budgets, Relationship Management, People Skills, Employee Benefits, Grievances, CCP, Onboarding, Organizational..., Performance Management, Interviews, Payroll, Employee Relations, Training, Personnel Management, Recruiting
Education
Lake Washington Technical College
Human Resources Management/Personnel Administration, General
Montesano High School
Diploma
Seattle Central Community College
General
Cornerstone Church of Kennewick February 2014 - Present
Gesa Credit Union September 2013 - February 2015
Capital One October 2009 - June 2013
First Baptist Church of Pasco, WA June 2005 - June 2009
Skills
Bible teaching, Biblical Counseling, Biblical Studies, Church Services, Church Administration, Pastoral Counseling, Pastoral Care, Pastoral Theology, Credit, Risk Management, Credit Risk, Banking, Financial Risk, Financial Analysis, Credit Analysis, Credit Cards, Financial Services, Retail Banking, Finance, Theology, Preaching, Church Events, Youth Ministry, Discipleship, Bible, Leadership, Gospel
Education
Virginia Beach Theological Seminary 2009 — 2012
Master's Degree, Bible/Biblical Studies
Maranatha Baptist University 2002 — 2005
Bachelor's Degree, Bible/Biblical Studies
Kennewick High 1996 — 2000
High School, Diploma
Prime Events Group, LLC October 2013 - Present
Pacific Baseball Ventures, LLC October 2013 - Present
Gesa Credit Union June 2013 - October 2013
Triggers Auction Group, LLC February 2012 - June 2013
Coffey Communications, Inc. July 2010 - May 2011
Coffey Communications, Inc. June 2009 - June 2010
Yakima Valley Memorial Hospital August 2006 - June 2009
Good Fruit Grower August 2000 - August 2006
Idea Marketing Yakima August 1997 - September 2000
Safari Design Group May 1993 - August 1997
Education
California State University-Fullerton 1986 — 1990
Bachelor's Degree, Graphic Design
Brigham Young University 1982 — 1983
Graphic Design, Communications
WorldWide College of Auctioneering 1997 — 1997
Professional Auctioneer, Auctioneering, Auction Marketing
MGM Resorts International January 2014 - Present
Gesa Credit Union April 2009 - December 2013
Ann Taylor April 2007 - April 2009
Bank of America November 1996 - November 2006
Skills
Customer Service, Hospitality, Hotels, Budgets, Hospitality Management, Team Building, Leadership, Training & Development, Diversity & Inclusion, Team Management, Sales Management
Education
Fashion Institute of Design & Merchandising 1980 — 1983
Associate's degree, Specialized Sales, Merchandising and Marketing Operations
Western High school 1976 — 1980
Diploma, Developmental/Remedial English
California Coast Credit Union September 2014 - Present
Michigan Credit Union League & Affiliates April 2014 - August 2014
RV There Yet? October 2011 - April 2014
Gesa Credit Union July 2007 - July 2013
Xceed Financial Credit Union April 2000 - July 2007
Christian Community Credit Union April 1993 - March 2000
James Kirby Accountancy 1989 - March 1993
Skills
Credit Unions, Loans, Credit, Banking, Commercial Lending, Consumer Lending, Mortgage Lending, Small Business Lending, Strategic Planning, Investments, Budgets, Financial Analysis, Retail Banking, Risk Management, Financial Institutions, ALM, Financial Services, Cash Management, Internet Banking, Credit Cards, Finance, Executive Management, Portfolio Management, Commercial Banking, Credit Analysis, Loan Origination, Strategic Financial..., Financial Risk, Underwriting, Commercial Mortgages, Treasury Management, Innovation, Mortgage Banking, Leadership, Credit Risk, Financial Modeling, SBA, Financial Advisory, Wealth Management, Asset Based Lending, Staff Development, Entrepreneurship, Funding, Financial Structuring, Retirement Planning, Residential Mortgages, Mergers & Acquisitions, Managerial Finance, Refinance, Management
Education
California State Polytechnic University-Pomona 1994 — 1997
California State University-Fullerton 1985 — 1991
BA, Accounting
Gesa Credit Union June 2014 - Present
Washington State University October 2012 - June 2014
Shyam Lal College, Delhi University 1995 - 2008
Skills
Data Analysis, Training, Higher Education, Program Management, Public Speaking, Leadership, Project Management, Program Development, Management, Strategic Planning, Curriculum Development, Social Media, Editing, Educational Technology, Educational Leadership, Qualitative Research, Office Administration, Event Planning, Social Networking, Advertising, Technical Writing, Relationship Management, Communication Skills, Marketing Strategy, Market Research, Communication
Education
Washington State University
Master of Business Administration (M.B.A.)
University of Delhi
Doctor of Philosophy (PhD), Asian History
University of Delhi
Master of Arts (M.A.), Medieval Indian History
Lady Shri Ram College For Women
Bachelor of Arts (B.A.), History
Pacific Northwest National Laboratory November 2014 - Present
Pacific Northwest National Laboratory October 2011 - October 2014
Pacific Northwest National Laboratory June 2011 - October 2011
Anadigics November 2010 - March 2011
NicOx Inc. November 2009 - August 2010
NicOx 2007 - 2009
Liberty Mutual Insurance 2006 - 2007
Benton County Prosecutor's Office January 2002 - September 2006
Vivid Learning Systems September 2000 - October 2001
GESA Credit Union 1998 - 2000
Skills
Marketing, Time Management, Executive Level..., Biotechnology, Outlook, Management, Administrative..., Research, Organizational..., SAP, Administrative..., Microsoft Office, Problem Solving, Teamwork
Education
Columbia Basin College 1990 — 1992
AA
Trios Health (formerly KGH) April 2010 - Present
Gesa Credit Union December 2007 - July 2009
Skills
BLS
Education
Columbia Basin College 2009 — 2011
Associate in Applied Science, Radiologic Technology/Science - Radiographer
Gesa Credit Union September 2013 - Present
Gesa Credit Union April 2011 - September 2013
Planned Parenthood of Greater Washington and North Idaho September 2007 - February 2011
Skills
Social Media, Public Relations, Press Releases, Google Analytics, SEM, Marketing Communications, Marketing Management, Corporate Communications, Crisis Communications, Corporate Events, eCommunications, Strategic Communications, Social Networking, Marketing, Media Relations, Blogging, SEO, Newsletters, Marketing Strategy, Internal Communications, Strategy, Leadership, Fundraising, Strategic Planning, Management, Facebook, MCIF, Direct Marketing
Education
University of Delaware 2004 — 2007
Master of Fine Arts (MFA)
Chadron State College 2000 — 2004
Bachelor of Arts (BA)
Institute for Supply Management July 2014 - February 2015
Weeks Planning, Inc. November 2012 - June 2014
Gesa Credit Union November 2011 - June 2012
Marketing Consulting Services October 2010 - October 2011
Arizona State Credit Union June 2006 - October 2010
Kern Federal Credit Union December 1997 - October 2005
Skills
Product Development, B2B, Analytics, Marketing Communications, Advertising, Copywriting, Online Marketing, Marketing, Business Development, Direct Marketing, Brand Management, Marketing Management, Public Relations, Training, Email Marketing, Marketing Strategy, Strategic Planning, Leadership, Management, Strategy, Team Building, Cross-functional Team..., Sales
Education
Pomona College 1999 — 2001
Non-Degree Program, CUNA Management School
Gesa Credit Union June 2010 - August 2011
Lourdes Health Network October 1999 - November 2010
MulitCare Health Systems May 1986 - October 1999
Education
Columbia Basin College 2012 — 2013
Still attending, Business Adminstration/Innovations
Lincoln High School
Business
Fire and Water September 2014 - Present
Gesa Credit Union April 2014 - June 2014
Amazon.com August 2011 - September 2013
Amazon.com January 2011 - August 2011
Amazon.com March 2009 - January 2011
Amazon.com January 2008 - March 2009
Skills
E-commerce, Web Analytics, Analytics, User Experience, Customer Experience, Digital Marketing, Product Management, Social Media, Content Management, Email Marketing, Online Marketing, CMS, Social Networking, CRM, Social Media Marketing, Mobile Applications, Competitive Analysis, Digital Media, SEO, User Interface Design, Strategy, Facebook, Market Research
Education
Washington State University 2008 — 2010
BA, International Business
East China Normal University 2010 — 2010
ValleyStar Credit Union January 2015 - Present
ValleyStar Credit Union August 2013 - December 2014
Gesa Credit Union September 2012 - May 2013
Southeastern FCU September 2005 - September 2012
The Southern FCU January 1999 - September 2005
Georgia Credit Union Affiliates September 1997 - December 1998
Health Center Credit Union July 1996 - August 1997
Skills
Marketing, Management, Strategic Planning, Customer Service, Leadership, Marketing Strategy, Business Development, Banking, Social Media, Sales, Credit, Credit Unions, Marketing Communications, Advertising, Financial Services, Strategic Communications, Online Marketing
Education
Augusta State University - College of Business Administration 1992 — 1996
BBA - Marketing
ANR Group Inc September 2014 - Present
ANR Group Inc June 2014 - August 2014
Washington State University October 2013 - June 2014
Gesa Credit Union August 2011 - August 2013
Hapo Community Credit Union December 2007 - August 2011
Skills
Microsoft Excel, Customer Service, Banking, Public Speaking, Microsoft Office, PowerPoint, Building Relationships, Marketing Communications, Sales, Microsoft Word, Social Media, Leadership, Research, Time Management, Teamwork, Management
Education
Washington State University Tri-Cities
Bachelor of Business Administration (BBA)
Columbia Basin College
Associate of Arts and Sciences (AAS), General Studies
Gesa Credit Union July 2012 - August 2013
Pacific Trust Bank June 1987 - October 2011
Pacific Trust Federal Credit Union June 1987 - December 1999
Empire Building, Savings and Loan Association November 1985 - 1987
International Savings and Loan Association April 1983 - November 1985
Skills
ALM, Bank Management, Banking, Budgeting, Business Planning, Cash Management, Corporate Communications, Corporate Finance, Corporate Treasury, Financial Analysis, Financial Institutions, Forecasting, Financial Management, Financial Modeling, Financial Regulation, Interest Rate Risk..., Investor Relations, Investments, IPO, Liquidity Management, Portfolio Management, Product Development, Risk Management, SEC reporting, Strategic Planning, Treasury Management, Commercial Banking, Commercial Lending, Credit Analysis, Consumer Lending, Credit, Loans, Finance, Financial Risk, Small Business Lending, Managerial Finance, Mortgage Lending, Credit Risk, Mergers & Acquisitions, Strategy, Management, Accounting, Financial Services, Executive Management, Strategic Financial..., Credit Unions, Credit Cards, Retail Banking, Microsoft Office, Adobe Creative Suite
Education
University of Denver 1982 — 1983
MBA, Corporate Finance
Chaminade University of Honolulu 1979 — 1982
BGS, Management Science
Gesa Credit Union May 2008 - Present
Countrywide Home Loans December 2003 - April 2008
Wells Fargo Home Mortgage December 1995 - May 2000
Skills
Mortgage Lending, Credit, Loans, Real Estate, Loan Origination, Banking, Mortgage Banking, Commercial Lending, First Time Home Buyers, VA loans, Residential Mortgages, Consumer Lending, FHA financing, USDA, Refinance, Reverse Mortgages, Construction Loans, Mortgage Underwriting, Certified Mortgage..., Government Loans, Home Equity Lines of..., Home Equity Loans, Commercial Mortgages
Education
Eastern Washington University 1986 — 1989
Bachelors, Business, Economics, Communications
Gesa Credit Union September 2012 - Present
Gesa Credit Union June 2012 - September 2012
Brigham Young University - Idaho September 2010 - December 2011
Skills
Marketing Research, Facebook, Social Media Marketing, Online Marketing, Copywriting, Graphic Design Knowlege, Adobe Creative Suite, Microsoft Office, Advertising, Creative Direction, Digital Media, Leadership, Marketing
Education
Brigham Young University - Idaho 2008 — 2011
Bachelor of Science, Communication - Advertising and Graphic Design
Columbia Basin College 2004 — 2008
Transferred Credits, Theater and General Studies
Gesa Credit Union June 2014 - Present
Kadlec Medical Center August 2009 - June 2014
Eastern Washington University August 2006 - October 2008
Eastern Washington University January 2006 - August 2006
Purcell Systems June 2005 - December 2005
Eastern Washington University September 2002 - June 2003
Education
University of Washington 2013 — 2014
Oracle Database Administration
University of Washington 2012 — 2012
Certificate in Database Management
Eastern Washington University 2002 — 2007
B.S., Electronic/Electrical Engineering
Sequim High School
Sequim High School
Sequim High School
Gesa Credit Union July 2014 - Present
Gesa Credit Union November 2013 - July 2014
Washington Federal February 2011 - November 2013
Willamalane Parks and Recreation May 2010 - September 2010
University of Idaho August 2009 - May 2010
Willamalane Parks and Recreation 2003 - 2008
Skills
Accounting, Accounts Payable, Banking, Budgets, Loans, Management, Time Management, Training, Invoicing, Recruiting, Finance, Mortgage Lending, Policy, Process Scheduler, Program Management, Outlook, Customer Service, Risk Management, Credit, Microsoft Word, PowerPoint, Loan Origination, Mortgage Banking, Cash Management, Deposits, Accounts Receivable, Event Planning
Education
University of Idaho 2009 — 2010
Master of Science (MS), Parks, Recreation and Leisure Facilities Management
University of Idaho 2004 — 2008
Bachelor of Science (BS), Psychology
University of Idaho 2004 — 2008
Bachelor of Science (BS), Sports Science
Study.com April 2015 - Present
City of West Linn January 2015 - Present
Qmedtrix March 2014 - November 2014
Qmedtrix December 2009 - March 2014
Multnomah University August 2006 - May 2009
Gesa Credit Union January 2005 - August 2006
Skills
Communication Written, Marketing Communications, Salesforce.com, Public Speaking, Strategic Planning, Social Media, Workers Compensation, Insurance, Account Management, Project Management, Customer Service, Social Networking, Event Planning, Research, Community Outreach, Process Improvement, Healthcare, Sales, Leadership, Phone Etiquette, Advertising, English Grammar, Editing, Writing, Make Things Happen, Spelling, Communication
Education
Multnomah Bible College 2006 — 2009
Bachelor's degree, Bible/Biblical Studies and Pastoral Ministry
Columbia Basin College 2004 — 2006
Earned college credits while in high school
Gesa Credit Union January 2013 - Present
US Army December 2002 - Present
Global Credit Union June 2012 - December 2012
Global Credit Union August 2007 - May 2012
Skills
Loans, Mortgage Lending, Credit, Banking, Financial Analysis, Accounting, FHA, Customer Service, Managerial Finance, Accounts Payable, Outlook, Microsoft Excel, Budgets, Accounts Receivable, Credit Analysis, Time Management, First Time Home Buyers, Mortgage Banking, Real Estate, Sales, Loan Origination, Microsoft Office
Education
University of Phoenix 2012 — 2014
Bachelor's in Business Management, Accounting and Business/Management
Columbia Basin College 2007 — 2012
Associate of Arts and Sciences (AAS), Accounting and Business/Management, 3.23
Gesa Credit Union December 2013 - Present
Gesa Credit Union June 2011 - Present
JPMorgan Chase March 2008 - March 2011
JPMC January 1999 - March 2008
MFG Systems 1996 - 1999
Skills
Information Technology, IT Strategy, Vendor Management, Business Continuity..., Databases, Internet Banking, Data Center, Business Strategy, Insurance, Unix, Risk Management, Business Analysis, PMO, IT Management, Program Management, Architecture, Service Delivery, Solution Architecture, Management, Networking, Requirements Analysis, Telecommunications, Enterprise Architecture, Infrastructure, Process Improvement, Business Intelligence, ITIL, Disaster Recovery, Business Process..., SAN, Oracle, Strategy, Storage Area Networks, Integration, IT Operations, Project Portfolio..., Business Continuity, Consulting, SDLC, Governance, E-commerce, Business Process, IT Service Management, Architectures, PMP, Cloud Computing, Enterprise Software, Security, Data Warehousing, Software Project...
Education
Bank One University/AMA 2001 — 2003
Southern Polytechnic State University 1995 — 1996
MS
Clemson University 1992 — 1995
MS
Osmania University 1988 — 1992
BE
St Georges Grammar School 1982 — 1988
Kadlec Regional Medical Center June 2015 - Present
Outerwall August 2014 - March 2015
Gesa Credit Union January 2013 - July 2014
Gesa Credit Union March 2010 - January 2013
Gesa Credit Union May 2008 - March 2010
Gesa Credit Union November 2002 - May 2008
Gesa Credit Union September 2001 - November 2002
Wildhorse Resort & Casino July 2000 - June 2001
Landmark Inn October 1996 - July 1998
Oregon State Parks and Recreation May 1993 - October 1996
Skills
Contact Center..., Customer Service, Coaching, Cash Management, Leadership, Management, Process Improvement, Training, Sales, Customer Experience, Customer Service..., Strategic Planning, Customer Satisfaction, Customer Retention, Human Resources, Project Management, Operations Management, Program Management
Education
Colorado Technical University 2009 — 2017
Bachelor of Science in Business Administration - Human Resource Management, Business Administration and Management, Human Resource Management, 3.28 GPA
Gesa Credit Union 2008 — 2013
Creating Member Loyalty Program, Management Training, Coaching, Handling Performance Issues, Sales & Referral Training and Coaching
Oregon State Parks & Recreation 1995 — 1995
Law Enforcement Training - Citations, Self Defense, Oregon Administrative Rules, and Citation writing, A
Gesa Credit Union August 2015 - Present
Hapo Community Credit Union April 2012 - August 2015
Hapo Community Credit Union January 2008 - April 2012
Hapo Community Credit Union September 2003 - January 2008
Skills
Programming, Network Security, System Administration, VMware, Troubleshooting, Servers, Active Directory, Unix, Linux, Disaster Recovery, Virtualization, Windows, Data Center, Citrix, Firewalls, Networking, Operating Systems, Storage Area Networks, Computer Security, Security, Information Security, Software Documentation, SAN
Education
Washington State University 2001 — 2004
Bachelors Degree, Computer Science
Columbia Basin College 1998 — 2001
Associates, Arts and Science
Gesa Credit Union December 2013 - Present
Apollo Sheet Metal Inc. March 2010 - October 2013
Benton Franklin Community action committee August 2008 - March 2010
Friendly Computers June 2007 - August 2008
Skills
Windows Server, Hardware, Servers, Troubleshooting, Networking, Active Directory, Laptops, Network Administration, Software Installation, DHCP, Group Policy, Help Desk Support, DNS, Printers, VPN, System Administration, Computer Hardware, Technical Support, Customer Service, Microsoft Exchange, Team Building, Information Technology
Education
Columbia Basin College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator, 3.2
Gesa Credit Union January 2015 - Present
Student August 2013 - June 2015
Visit Tri-Cities February 2014 - December 2014
Nerium International April 2013 - June 2014
City of Kennewick March 2013 - May 2014
University of Phoenix January 2010 - August 2013
University of Phoenix June 2009 - January 2010
AmericanWest Bank April 2006 - June 2009
Lourdes Health Network February 2000 - January 2008
Kadlec Medical Center January 2005 - January 2006
Skills
Higher Education, Public Speaking, Adult Education, Staff Development, Coaching, Customer Service, Critical Thinking, Team Building, Event Planning, Conflict Resolution, Leadership, Organizational..., Student Affairs, Social Networking, Resume Writing, Community Outreach, Project Planning, Career Counseling, Program Management, Small Business, Recruiting, Marketing, Leadership Development, Data Entry, Strategy, Employee Training, Program Development, Teaching, Interviews, Nonprofits, Sales, Research, Training, Admissions, New Business Development, Fundraising, Human Resources, Business Development, Management, Community Development, Team Leadership, Career Development, Time Management, Strategic Planning, Public Relations, Policy, Employee Relations, Customer Retention, Sales Management, Networking
Education
Society of Human Resource Management 2013 — 2014
PHR, Human Resources Management/Personnel Administration, General
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Washington, Michael G. Foster School of Business 2012 — 2012
Business Certificate, Business, 4.0
University of Phoenix 2008 — 2010
Bachelor of Science, Business Administration
Columbia Basin College 2004 — 2006
Associate, Arts
Clare's Beauty College 2000 — 2002
Operator License, Cosmetologist, Esthetician, Manicurist
Northwestern Mutual May 2015 - Present
Gesa Credit Union September 2014 - May 2015
Stemilt Growers June 2009 - September 2014
Skills
Bilingual, Digital Photography, Photoshop, Leadership, Event Planning, Microsoft Excel, Agriculture, Microsoft Office, Management, Strategic Planning, Customer Service, Social Media
Education
Columbia Basin College
Wenatchee Valley College
wenatchee high school
McCain Foods March 2013 - Present
Gesa Credit Union September 2011 - March 2013
J.R. Simplot Company June 2007 - January 2010
Skills
Human Resources, Recruiting, Benefits Administration, HRIS, Onboarding, Personnel Management, Deferred Compensation, Performance Management, Employee Benefits, HR Policies, FMLA, Labor Relations, Workforce Planning, New Hire Orientations, Compensation & Benefits, Employee Relations
Education
Southeast Missouri State University
Master's Degree, Organizational Management
Central Washington University 2003 — 2007
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Gesa Credit Union June 2015 - Present
Rockabilly Roasting Co. October 2014 - June 2015
Auntie Anne's, Inc. September 2012 - December 2014
Washington Business Week July 2014 - July 2014
Johnson and Wales University Student Government Association November 2013 - May 2014
Johnson and Wales University September 2013 - November 2013
Washington Business Week June 2013 - June 2013
Washington DECA April 2011 - April 2013
Child Care June 2012 - September 2012
Maurice's October 2011 - March 2012
Skills
Event Planning, Public Speaking, Social Media, Event Management, Facebook, Social Media Marketing, Marketing, Microsoft Office, Public Relations, PowerPoint, Customer Service, Retail, Microsoft Word, Microsoft Excel, Advertising, Leadership
Education
Western Governors University 2015 — 2018
Business Administration and Management, General
Johnson and Wales University 2013 — 2017
Bachelor of Science (BS), Business Administration, Entrepreneurship, and Human Resources, Freshman
Kennewick High School 2009 — 2013
Gesa Credit Union December 2013 - Present
AEGIS Team Crossfit June 2015 - Present
Pacific Lutheran University May 2014 - Present
RSA Crossfit October 2011 - May 2014
Gesa Credit Union October 2012 - December 2013
Energy Northwest July 2008 - October 2012
AT&T March 2007 - July 2008
Cingular Wireless April 2001 - March 2007
Hall Kinion December 2000 - April 2001
Northland Communications October 1998 - December 2000
Skills
Product Management, Project Management, Change Management, Process Improvement, Program Management, Problem Solving, Product Development, SharePoint, Strategic Planning, Integration, Vendor Management, Business Analysis, Visio, Software Project..., Management, Budgets, Team Building, Cross-functional Team..., Team Leadership, Project Planning, MS Project, Testing, IT Management, Business Process..., IT Service Management, Leadership, Strategy, Customer Service, Quality Assurance, Software Documentation, Business Intelligence, PMP, Risk Management, Security, Telecommunications, Contract Negotiation, Business Process, Requirements Analysis, Business Strategy, Troubleshooting, Coaching, Training, Analysis, Business Planning, Six Sigma, Data Analysis, Operations Management, ERP, Enterprise Software, Information Technology
Education
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2014
Strategic Cost Analysis for Managers
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2014
Implementing Improvement Strategies: Practical Tools and Methods
Pacific Lutheran University - School of Business 2001 — 2003
MBA, Technology and Innovation Management
Pacific Lutheran University 1994 — 1997
BBA, Management, Operations, Finance, Technology
Blue Horizon Insurance & Financial Services November 2010 - Present
American Family Insurance June 2014 - February 2015
Gesa Credit Union February 2010 - August 2010
HSBC January 2001 - May 2009
Skills
Customer Service, Sales, Management, Phone Etiquette, iPhone, Windows, Typing, Data Entry, Online Data Entry, Cold Calling, Banking, Finance, Life Insurance, Term Life Insurance, Commercial Insurance, Loans, Property & Casualty...
Education
University of Phoenix 2009 — 2010
Business Administration and Management, General
River View 1995 — 1999
Diploma, High School/Secondary Diplomas and Certificates
Gesa Credit Union July 2014 - Present
Community 1st Bank October 2011 - June 2014
Americhoice Home Loans September 2007 - October 2011
Freescale Semiconductor 1995 - 2005
Motorola 1995 - 2005
Motorola Semiconductor 1995 - 2005
Freescale 2000 - 2004
On Semiconductor 2000 - 2004
Skills
Loans, Mortgage Lending, Foreclosures, Budgets, Down Payment Assistance, Referrals, Microsoft Excel, Single Family Homes, Sales Management, Coaching, Loan Origination, First Time Home Buyers, Real Estate, Relocation, VA loans, Real Estate Transactions, Mortgage Banking, Financial Analysis, Residential Mortgages, Insurance, USDA, Team Building, Refinance, Networking, New Home Sales, Strategic Planning, Leadership, Marketing Strategy, Customer Service, Marketing, FHA, Credit Analysis, Short Sales, Investors, New Business Development, Home Equity Loans, Sales, Condos, Investment Properties, Public Speaking, Microsoft Office, Residential Homes, REO, 203K, Certified Mortgage..., Credit, Government Loans, HomePath, Non-Conforming, Small Business
Education
University of Phoenix 2000 — 2004
Masters, Technology Business Management
Gesa Credit Union May 2012 - Present
Columbia Energy & Environmental Services, Inc. May 2011 - December 2011
Columbia Energy & Environmental Services, Inc. May 2011 - November 2011
EnergySolutions February 2008 - May 2011
Jordan Ramis PC January 1994 - August 2001
Schwabe, Williamson & Wyatt June 1985 - January 1994
Education
Mt. Hood Community College
Legal Word Processing Technology
Gesa Credit Union December 2013 - Present
Gesa Credit Union April 2012 - December 2013
Gesa Credit Union March 2009 - April 2012
Santa Clara County Federal Credit Union November 2004 - February 2009
Skills
Software Documentation, Management, Disaster Recovery, Troubleshooting, VMware, System Administration, Databases, Business Intelligence, Hardware, Data Warehousing, Integration, Testing, Vendor Management, Windows Server, Requirements Analysis
Education
Florida State University 2011 — 2013
MS in MIS, Management Information Systems
San Jose State University 2001 — 2005
BS in MIS, Management Information Systems
Gesa Credit Union December 2013 - Present
Skills
Marketing Communications, Microsoft Office, Customer Service, Public Relations, Banking, Advertising, Public Speaking, Budgets, Strategic Planning, Social Media, Microsoft Excel, Team Leadership, Outlook, Loans, PowerPoint, Training, Microsoft Word, Event Planning, Corporate Communications, Team Building, Leadership, Marketing, Social Networking
Education
Washington State University 2004 — 2006
BA, English, Business, Fine Arts, Marketing
Columbia Basin College 2002 — 2004
AA, General
Pacific Northwest National Laboratory August 2009 - Present
Gesa Credit Union March 2009 - August 2009
Gesa Credit Union July 2007 - April 2009
Gesa Credit Union June 1998 - July 2007
Skills
News Writing, Editing, Branding & Identity, Corporate Communications, Advertising, Marketing Communications, Crisis Communications, Internal Communications, Social Media, Graphic Design, Newsletters, Marketing, Media Relations, Strategic Communications, Press Releases, Writing, Publications, Copy Editing, Project Management, Research
Education
Kalamazoo College
Bachelor of Arts (BA), English Literature and History
Danville Community High School
Alliance Defending Freedom formerly Alliance Defense Fund October 2009 - Present
PetSmart August 2001 - January 2010
Gesa Credit Union February 2000 - June 2001
Turner Media & Marketing November 1998 - May 2001
City of Pasco January 1999 - February 2000
TCI Media Services 1992 - 1998
Skills
Blogging, Public Speaking, Project Management, Marketing Research, Marketing Strategy, Market Planning, Marketing Communications, Media Planning, Media Buying, Social Media Marketing, Email Marketing, Direct Mail, Advertising, E-commerce, Marketing, Strategic Planning, Strategy, Digital Marketing, Online Marketing, Strategic Communications, Leadership, Management
Education
Eastern Washington University 1987 — 1991
Bachelor of Arts, Radio & Television Communications
Gesa Credit Union February 2013 - August 2014
Tri-City Dust Devils June 2005 - February 2013
Skills
Ticket Sales, Sports Marketing, Sports Management, Sponsorship, Baseball, Marketing, Event Management, Sports, Event Planning, Sponsorship Sales, Facebook, Public Relations
Education
Eastern Washington University 2003 — 2005
Bachelor of Science (BS), Communications
Columbia Basin College 2000 — 2003
Associate of Arts (A.A.), General Studies
U.S. Department of Energy - MSA April 2010 - Present
Fluor December 2007 - March 2010
Gonzaga University September 2007 - December 2009
Energy Northwest October 2003 - September 2007
Gesa Credit Union July 2002 - October 2003
Skills
Event Planning, Microsoft Office, Marketing Communications, Instructional Design, Public Relations, Training & Development, Online Training, Online Marketing, SPSS, Customer Service, Technical Writing, Proposal Writing, Report Writing, Market Research, Business Planning, Strategic Planning
Education
Gonzaga University - School of Business Administration 2007 — 2009
Master of Business Administration (M.B.A.), Marketing
Northwest Nazarene University 2000 — 2002
Bachelor's Degree, Business
Gesa Credit Union January 2015 - Present
Windermere Mortgage Services May 2014 - January 2015
Gesa Credit Union January 2011 - May 2014
Netmore America Inc. July 2003 - October 2010
Mann Mortgage, LLC 2003 - 2007
Skills
Mortgage Lending, Refinance, Credit Unions, Loans, Mortgage Marketing, Mortgage Banking, FHA, Residential Mortgages, Credit Analysis, USDA, VA loans, Credit, Loan Origination, Government Loans, Real Estate
Education
City University of Seattle 2009 — 2012
BS, Accounting
Walla Walla Community College 1999 — 2004
Associate of Arts (A.A.)
Gesa Credit Union October 2007 - Present
Kitsap Credit Union October 2000 - April 2007
Skills
Credit Unions, Cash Management, Loans, Residential Mortgages, Credit Cards, Credit Analysis, Consumer Lending, Vendor Management, Retail Banking, Risk Management, Refinance, Credit, FHA, Portfolio Management, Commercial Banking, Credit Risk, Commercial Lending, Banking, Financial Analysis, Small Business Lending, Customer Service, Process Improvement, Mortgage Lending, Loan Origination, Financial Institutions, Commercial Mortgages, Construction Loans, Financial Services, Mortgage Banking
Education
Montana State University-Bozeman 1970 — 1975
Gesa Credit Union April 2015 - Present
Gesa Credit Union February 2013 - Present
PS Media Solutions : Publishers of Our Family Magazine August 2010 - June 2012
Blattberg, Chaney & Associates June 1999 - June 2003
Near North Insurance Brokerage May 1994 - June 1999
Skills
Organizing, Attention To Detail, Account Management, Insurance, Research, Customer Relations, Microsoft Office, Customer Service, Excel, Problem Solving, Human Resources, Recruiting, Event Planning, Microsoft Excel, Advertising
Education
DePaul University 1986 — 1990
B.S., Commerce, Business Administration
Banner Bank September 2015 - Present
Community First Bank November 2014 - August 2015
Gesa Credit Union March 2013 - October 2014
Sterling Savings Bank July 2011 - April 2013
Sterling Savings Bank August 2005 - July 2011
McCain Foods 1999 - 2003
Self Employed Fisherman 1986 - 1998
Skills
Credit, Cross-functional Team..., Commercial Banking, Customer Service, Team Leadership, Banking, Loans, Small Business Lending, Risk Management, Credit Analysis, Commercial Lending, Lines Of Credit, Treasury Management, New Business Development, Asset Based Lending, SBA, Deposits, Cash Management, Commercial Mortgages, Loan Origination, Credit Risk, Relationship Management, Construction Loans, Private Banking, Cash Flow Lending, Mortgage Lending, Leadership, Consumer Lending, Finance, Portfolio Management
Education
Pacific Coast Banking School 2011 — 2014
Jones International University 2005 — 2008
MBA, Global Enterprise Management
Washington State University 1996 — 1999
B.S. - Social Sciences, Business Management
Moses Lake High School
Moses Lake High School
Gesa Credit Union April 2015 - Present
F5 Networks December 2014 - April 2015
Colliers-International July 2013 - October 2014
Prometheus Financial Solutions LLC September 2012 - February 2013
Gesa Credit Union January 2009 - September 2012
Prometheus Financial Solutions LLC August 2008 - December 2008
Open Solutions (now Fiserv) August 2005 - May 2008
Skills
International Project..., Project Implementation, System Integrators, Data Conversion, Data Analysis, Technical Training, Software Implementation, Core Banking, Integration, Banking, Program Management, CRM, Credit, Vendor Management, Business Analysis, Budgets, Project Management, Outsourcing, Financial Services, Process Improvement, Requirements Analysis, Requirements Gathering, Management
Education
Indiana University Bloomington
Juris Doctor (J.D.)
Rutgers University-New Brunswick
Bachelor's Degree
Budget Car Sales in Richland December 1998 - Present
Bechtel August 1998 - December 1998
Fluor Daniel November 1997 - August 1998
Budget Rent a Car 1994 - 1997
Burger King 1992 - 1994
GESA Credit Union 1990 - 1992
Budget Rent a Car 1988 - 1991
Skills
Sales, Customer Service, Sales Management, New Business Development, Pricing, Customer Satisfaction, Account Management, Team Building, Marketing Strategy, Negotiation, Leadership, Public Speaking
Education
Seattle Central College 2002 — 2004
Computer Science
Richland High School 1988 — 1991
Gesa Credit Union May 2012 - Present
Gesa Credit Union January 2001 - May 2012
SECU Federal Credit Union 1980 - 1984
Hapo Community Credit Union February 1978 - June 1980
Skills
Customer Service, Public Speaking, Microsoft Office, Problem Solving, Scheduling, Budgets, Process Scheduler, Banking, Training, Process Improvement, Loans, Coaching
Education
Columbia Basin College 2004 — 2007
Spanish
Central Washington University 1972 — 1976
BA, Theatre & Drama Education
State of Oregon-DHS/OHA February 2015 - Present
Mortgage Express Lending, LLC. November 2012 - January 2014
Gesa Credit Union April 2012 - November 2012
River City Bank, Sacramento, California October 2008 - July 2009
Umpqua Bank 2006 - 2007
Wells Fargo 2005 - 2006
Clackamas Community Federal Credit Union 2000 - 2005
State of Oregon-DCBS/DFCS 1999 - 2000
Skills
Regulations, Banking, Risk Management, Risk Assessment, Retail Banking, Commercial Banking, Internal Audit, Bank Secrecy Act, AML, OFAC, Financial Analysis, USA PATRIOT Act, Credit, KYC, Financial Risk, Fraud, Operational Risk, Financial Regulation, ACH, Operational Risk..., RESPA, TILA, Flood, FDPA, MDIA, HMDA, Mortgage Lending, Auditing, Consumer Lending, Finance
Education
ABA/ICB continuing education credits 2007 — 2013
CUNA's Lending Compliance School 2012 — 2012
Lending Compliance
Western Banking School 2007 — 2007
Certificate, Western School of Agricultural Lending
Portland State University 1987 — 1992
BS, Business Admin/Finance Law
Gesa Credit Union June 2012 - Present
Gesa Credit Union October 2010 - June 2012
T-Mobile August 2004 - April 2010
Enterprise Rent-A-Car June 1999 - February 2004
Skills
Financial Analysis
Education
Central Washington University 1996 — 1999
B.S., Economics
Central Washington University 1996 — 1999
Bachelor of Science, Economics; accounting and marketing
Columbia Basin College 1995 — 1996
General Studies
Kennewic
Moon Security September 2014 - Present
H & N Electric December 2013 - September 2014
Gesa Credit Union August 2013 - October 2013
KinderCare September 2012 - August 2013
Burger King Corporation July 2012 - October 2012
Amazon.com July 2009 - March 2012
Pizza Hut April 2009 - July 2009
Goldsmith - Land Development Services (HGG, Inc.) August 2007 - February 2009
Pizza Hut December 2000 - August 2007
Skills
Customer Experience, Analytics, Microsoft Office, Call Centers, Customer Service, E-commerce
Education
Renton Technical College 2007 — 2007
GED
imortgage December 2013 - Present
AmeriFirst Financial, Inc. March 2011 - September 2013
NetMore America Inc October 2007 - January 2011
Home Loan Center February 2006 - October 2007
AmeriChoice Home Loans July 2004 - January 2006
Credit Union June 2004 - July 2004
Wells Fargo May 2003 - June 2004
Gesa Credit Union December 1998 - May 2003
Skills
Mortgage Lending, VA loans, Underwriting, FHA financing, Loans, Sellers, FHA, Mortgage Banking, Credit, Refinance, USDA, Funding, Residential Mortgages, Real Estate, Investment Properties, Loan Origination, Mortgage Underwriting
Education
Columbia Basin College
Associates of Arts and Sciences, Business Administration; General Business
Washington State University
Business/Finance
Gesa Credit Union July 2015 - Present
Self Employed September 2012 - Present
Washington River Protection Solutions September 2013 - July 2015
Gravity Jack Software and Web Development June 2012 - September 2012
Eastern Washington University Biology Department March 2011 - March 2012
Eastern Washington University Computer Science Department October 2009 - March 2011
Skills
Multilingual, Java, Android Development, Eclipse, Visual Studio, C#, Computer Program, JNI, GIT, XML, C, Russian, Ukrainian
Education
Eastern Washington University 2009 — 2012
Bachelor of Science (B.S.), Computer Science
Columbia Basin College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Science
Bechtel Corporation September 2001 - September 2014
Bechtel Corporation 2001 - 2014
Gesa Credit Union November 1999 - September 2001
Skills
Project IT..., Network Administration, Server Administration, Computer Hardware, Computer Hardware..., Network Troubleshooting, Software Troubleshooting, Troubleshooting, Software Installation, Supervisory Skills, Project Planning, Project Engineering, Power Plants, Pipelines, Petroleum, Petrochemical, Oil, Microsoft Office, Inspection, HTML, Engineering, EPC, Contract Management, Construction Safety, Construction, Active Directory
Education
Spokane Community College 1998 — 1999
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications