Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Sallie Mae Employees
Wild Birds Unlimited, Inc. (Franchise Support Center) December 2008 - Present
novatum.com January 2004 - December 2009
Just Marketing International April 2008 - November 2008
Sallie Mae July 2007 - April 2008
Web-Pros September 1996 - July 2007
Skills
Web Design, Graphic Design, Art Direction, Creative Direction, Branding & Identity, User Interface Design, Email Marketing, Social Media, Packaging, Logo Design, Corporate Identity, Typography, Layout, Marketing, Print, Logos, User Experience, Creative Problem Solving, Project Management, Digital Marketing, Digital Photography, Marketing Strategy, Development &..., Corporate Branding, Brand Development, Visual Communication, Creative Strategy, Creative Services
Education
Indiana University Bloomington 1996 — 1999
MFA, Graphic Design
Art Academy of Cincinnati 1991 — 1994
BFA, Visual Communication
First Internet Bank September 2014 - Present
USA Funds May 2006 - September 2014
Sallie Mae May 2006 - July 2008
Baker Hill 1998 - 2006
Skills
Marketing Management, Marketing, Marketing Strategy, Leadership, CRM, Strategic Planning, Marketing Communications, Business Development, Event Planning, Customer Service, Training, Email Marketing, Social Media Marketing, Product Marketing, Public Relations, Advertising
Education
Anderson University 2010 — 2012
Master's degree, Business Administration
Franklin College 1992 — 1996
Bachelor's degree, Journalism and Business
Sallie Mae December 2014 - Present
Sallie Mae October 2014 - December 2014
Sallie Mae May 2013 - October 2014
Sallie Mae June 2011 - May 2013
Sallie Mae October 2010 - June 2011
Barclays Bank July 2009 - October 2010
Skills
Loans, Loss Mitigation, Advertising, Credit, Customer Service, Entrepreneurship, Finance, Time Management, Strategy, Management, Relationship Management, Banking, Default, Accounting, Financial Services, Credit Cards, Call Centers, Business Analysis, Leadership, Risk Management, Process Improvement
Education
American InterContinental University 2008 — 2009
Bachelors, Business Management
Sumco LLC August 2015 - Present
Bell Techlogix, Inc. November 2014 - April 2015
Domino's Pizza September 2013 - October 2014
Sallie Mae May 2011 - February 2012
ACS February 2011 - May 2011
Fluid Components International May 2006 - December 2007
Skills
Computers, Electronics, Networking, Customer Service, Windows, Computer Hardware, Word Processing, Troubleshooting, Work Well Independently, Efficiency, Coordination, Easily Adaptable, VirtualBox, Help Desk Support, Information Technology, Computer Repair, Windows 7, Software Documentation, Windows Server, Microsoft Office
Education
TechSkills-Indianapolis 2014 — 2015
Certificate of Completion, Network and System Administration/Administrator, 3.8
Baker College of Flint 2008 — 2009
Architectural and Construction Technology, 3.98
Naval Nuclear Power Training Command 1999 — 2001
Engineer's Degree, Nuclear/Nuclear Power Technology/Technician, 3.4
Indianapolis SalesForce Marketing Cloud Developer Group January 2015 - Present
Centric Consulting August 2011 - Present
Envisage Technologies Corporation January 2010 - August 2011
Tridge Alliance July 2008 - January 2010
Baldwin and Lyons April 2005 - July 2008
Sallie Mae June 2001 - March 2005
Cap Gemini August 2000 - May 2001
McKesson, HBOC December 1999 - June 2000
Coalition America June 1999 - December 1999
McCullough Sherrill October 1998 - June 1999
Skills
C#, ASP.Net, Sql Server, Oracle, Xml, Xslt, BizTalk, Design Patterns, UML, Web Services, JavaScript, Html, Technical Leadership, Developer Mentoring, TDD, Agile Application..., NUnit, RhinoMocks, NHibernate, NSubstitute, Sparx Enterprise..., Sql Reporting Services, jQuery, WCF, Systems Analysis, VB.Net, VB 6, Service Oriented..., REST Services, IoC, TFS, Subversion, F#
Education
American InterContinental University 1998 — 2000
MIT
Indiana University Bloomington 1992 — 1996
BSEd
Druid Hills HS
Indiana Department of Workforce Development October 2014 - Present
Department of Workforce Development, WorkOne Center September 2011 - Present
Whitetail Tree Farm March 2011 - Present
Army National Guard August 2010 - Present
Sallie Mae July 2008 - August 2010
Skills
Leadership Development, Leadership, Training, Career Counseling, Organizational..., Military, Team Building, Organizational..., Team Leadership, Policy, Community Outreach, Army, Resume Writing, Customer Service, Microsoft Office, Military Operations, Management, Career Development, Analysis, Event Planning, Program Development, Critical Thinking, PowerPoint, Recruiting, Human Resources, Project Management, Change Management, Operational Planning, Microsoft Excel, Project Planning, Military Experience, Coaching, Higher Education
Education
Anderson University 2007 — 2009
BA, Organizational Leadership
Mediacom January 2012 - Present
Clearwire September 2010 - June 2011
Bealls June 2010 - September 2010
Walmart January 2008 - July 2010
Sallie Mae 2004 - 2007
Sallie Mae 2004 - 2007
Skills
Typing, 10 Key, Customer Service, Inventory Management, Data Entry, PowerPoint, Telephone Skills, Outlook, Call Centers, Training, Call Center, Microsoft Word, Process Scheduler, Customer Satisfaction, Operations Management, Time Management, Retail, Team Building, Sales, Telecommunications, Technical Support, Leadership, Access, Team Leadership, Windows 7, Account Management, Lotus Notes, Invoicing, Office Management, Microsoft Office, Customer Experience, Payroll, Microsoft Excel, Troubleshooting, Process Improvement, Computer Hardware, QuickBooks, Vendor Management, Teamwork, Customer Retention, Software Documentation
Education
Ashford University 2009 — 2013
Bachelor's, Business Admin
Baker High School 1988 — 1997
Central Texas College November 2014 - Present
Central Texas College August 2012 - Present
Killeen ISD August 2005 - June 2006
Sallie Mae November 2004 - February 2005
297th Military Intelligence Battalion April 2002 - November 2003
Charlie Company, 297th Military Intelligence Battalion March 2001 - March 2002
Alcorn State University May 2000 - October 2000
Skills
Teaching, Tutoring, Higher Education, Adult Education, Lesson Planning, Classroom, Educational Technology, Mathematics Education, Staff Development, Security Clearance, Loan Origination, Top Secret
Education
Alcorn State University 1996 — 2000
Bachelor of Science (BS), Mathematics
General Motors February 2013 - Present
Allegiant Global Services January 2008 - August 2010
Sallie Mae January 2006 - July 2006
Conseco December 2004 - January 2006
Skills
Budgets, Auditing, Microsoft Excel, Account Reconciliation, Customer Service, Accounting, Microsoft Word, Microsoft Office, Financial Reporting, General Ledger, QuickBooks, Accounts Receivable, GAAP, Bank Reconciliation, Accounts Payable
Education
Indiana Institute of Technology 2010 — 2012
MBA, Accounting
Anderson University 2000 — 2004
Bachelor, Accounting
Salesforce March 2015 - Present
Salesforce July 2013 - March 2015
ExactTarget January 2012 - July 2013
ExactTarget November 2010 - January 2012
Fresenius Medical Care October 2005 - November 2010
Sallie Mae January 2005 - August 2005
Skills
Email Marketing, Management, Marketing, Training, Salesforce.com, Data Analysis, Process Improvement, Business Analysis, HTML, Microsoft Word, Social Networking, Project Management, Access, Organizational..., Ownership, Highly Reliable, Highly Dedicated, Troubleshooting, Sales, SaaS, Social Media, Social Media Marketing, Account Management, Leadership
Education
Anderson University 2007 — 2009
MBA, Business Administration and Management, General
Indiana University Bloomington 2000 — 2004
B.S., Management
Indiana Department of Child Services February 2014 - June 2014
Bell Techlogix, Inc. August 2012 - February 2014
Manpower Professional July 2010 - April 2012
Affiliated Computer Services February 2010 - February 2011
Sallie Mae 2007 - 2008
Skills
Customer Retention, Data Entry, Customer Service, Outlook, Process Improvement, Customer Satisfaction, Employee Training, Lean Operations, Windows 7, Windows XP Pro, Mac OS, iOS, Linux, Project Management, Microsoft Office, Social Media, Social Networking, Call Centers, Windows XP, Public Speaking
Education
Anderson University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management, Current GPA is 3.5
Anderson University 2004 — 2012
Bachelors, Business Administration
Goshen High School 2000 — 2004
High School Diploma, General Education
Self-employed September 2013 - Present
Itrensic Tel September 2013 - Present
Nations Recovery Center, Inc. June 2009 - June 2013
Sallie Mae February 2007 - February 2008
Merchants' Credit Guide Co. 2004 - 2006
Hotel Orinton March 2000 - June 2003
Skills
Medical Education, Medical Billing, Medical Records, Medical Coding, Debt Settlement, Debt Management, Debt Restructuring, Supervisory Skills, Team Management, Entrepreneurship, Office Administration, Computers, Customer Service, Customer Experience, Conflict Resolution, Alternative Dispute...
Education
Atlanta Beauty Academy 2012 — 2014
Licentiate degree, Cosmetology/Cosmetologist, General
Robert Morris College 2005 — 2007
Associate's degree, Business Administration and Management, General
Olympia College 2004 — 2005
certificate, Medical/Clinical Assistant
ABS Medical 2002 — 2003
Certificate, Medical Billing and Coding
Matrix Medical Network August 2013 - Present
Universal Health Care December 2010 - March 2013
Universal Health Care December 2010 - October 2011
Universal Health Care May 2010 - November 2010
General Motors September 2003 - May 2005
Roche Pharmaceuticals August 2002 - September 2003
Duke Energy Corporation February 2001 - August 2002
Sallie Mae September 1995 - September 1998
Deflecto LLC 1990 - 1995
Skills
HIPAA, Health Insurance, CMS, Medicare, Medicare Advantage, Performance Metrics, Quality Assurance, Employee Training, Performance Reporting, Five9, Process Improvement, Customer Service, Microsoft Office, Team Leadership, Supervisory Skills, Focus Groups, Pilot Projects, Healthcare Consulting, EHR, Healthcare, Training, Leadership, Healthcare Industry, Management, Healthcare Information..., Medicaid, Managed Care, Team Building, HMO, Medicare Part D, Employee Benefits, PPO, Claim, Network Development, Insurance, Long-term Care, Pharmacy Benefit...
Education
Anderson University 2005 — 2009
Bachelor of Science (B.S.), Organizational Leadership, 3.9
The Pioneer Group, Inc. May 2014 - Present
Midwest Publishing Inc. November 2013 - December 2013
Copeland EZ Mart September 2013 - November 2013
Dowwn to Earth Chiropratic April 2013 - May 2013
ManpowerGroup September 2011 - January 2012
CVS Caremark Corporation April 2010 - July 2011
H&R Block January 2011 - April 2011
H&R Block January 2010 - March 2010
Sallie Mae April 2007 - October 2007
Village Pantry April 2006 - September 2006
Skills
Microsoft Excel, Financial Analysis, Microsoft Office, Tax Preparation, Microsoft Word, Dentrix, CIMO, Front Office, Office Administration, Computer Proficiency, Copy Typing, Copy Editing, Fax, Customer Service, Account Reconciliation, Bookkeeping, Small Business, General Ledger, HIPAA, Health, Invoicing, Interviews, Mac, Networking, Proofreading, PowerPoint, QuickBooks, QuarkXPress, Typing, User Experience, Windows, Creative Writing, Accounting, Tax, Filing, Administrative..., Data Entry, Outlook, Medical Records, Time Management, Multi-line Phone, Administration, Telephone Skills, Sales, Medical Coding, 10 Key
Education
University of Phoenix 2014 — 2015
Associate of Arts and Sciences (AAS), Electronic Health Records Administration
Everest Institute-Kalamazoo 2012 — 2013
Diploma, Medical Adminsitrative Assistant
Indiana Business College 2006 — 2006
Medical Codiing Technology
Ivy Tech Community College 1999 — 2000
Medical Asssiting
Central High School 1994 — 1999
High School Diploma, General
BravoSolution March 2015 - Present
JAK Native, Inc. - Mayesa February 2012 - Present
Deem, Inc. July 2014 - February 2015
Sallie Mae February 2011 - June 2013
Sallie Mae Inc April 2005 - November 2011
TQ-Systems Chemnitz GmbH January 2005 - April 2005
Java Trading Co. May 2002 - April 2005
Skills
CRM, Product Management, Account Management, Strategy, New Business Development, Marketing Strategy, E-commerce, Market Research, Sales, Marketing, Strategic Planning, Management, Program Management, Sales Presentations, Negotiation, Salesforce.com, Business Development, Social Media Marketing, Sales Management, Email Marketing, Strategic Partnerships, Budgets, Competitive Analysis, Customer Retention, Direct Sales, Lead Generation, Project Planning, Customer Service, Sales Process, Selling, Leadership, Cloud Computing, Sales Operations, Contract Negotiation, Consulting, Enterprise Software, Analytics, Project Management, Vendor Management
Education
Northeastern University - Graduate School of Business Administration 2009 — 2011
MBA, Finance
Arizona State University 2000 — 2004
BA, Communication
Interlake High School 1997 — 2000
Florida Department of Economic Opportunity August 2013 - Present
Florida Department of Children and Families July 2008 - December 2012
Pizza Hut July 2003 - December 2012
Sallie Mae June 2006 - April 2008
Skills
Data Entry, Training, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, Outlook, Customer Satisfaction, Team Leadership, Access, Supervisory Skills, Teamwork, Strategic Planning, Leadership, Microsoft Word, Management, Social Media, Teaching, Research
Education
Ashford University 2013 — 2015
Bachelor's degree, Homeland Security/Crisis/Emergency/Disaster Management. 3.4 GPA
Chipola College 2009 — 2011
Associate's Degree, Criminology, 2.5 GPA
Sallie Mae 2004 - 2006
Signature Healthcare December 1997 - April 1998
Skills
Bilingual, Computers
Education
Chipola College 2011 — 2012
Associate of Arts (AA), Nursing Science, 3.0
Washington-Holmes Technical Center 1997 — 1997
Nursing Assistant, Nursing Assistant/Aide and Patient Care Assistant/Aide, 4.0
Southeastern Aluminum Products September 2014 - Present
Best Buy November 2013 - September 2014
Mystic Nightclub Bar & Grill September 2012 - July 2013
Muncie Liquors April 2008 - March 2012
Village Pantry, LLC October 2007 - August 2008
Sallie Mae December 2006 - April 2007
Toys R Us November 2006 - December 2006
Snug Harbor Home Health September 2001 - April 2004
White River Valley Restaurants February 2000 - August 2001
Powerlife, LLC February 1999 - January 2000
Skills
Computer Literate, Customer Service, Excellent Communication..., Call Center, Management, Retail, Payroll, Time Management, Sales, Hospitality, Restaurants, Employee Training, Teamwork, Merchandising, Loss Prevention, Inventory Control
Education
American Public University System 2011 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kankakee Valley High School 1994 — 1998
Ventech Solutions November 2013 - Present
MSSQLTips.com 2010 - 2015
Sallie Mae April 2013 - November 2013
Southern Graphic Systems February 2013 - March 2013
Press Ganey Associates August 2012 - February 2013
MarketGrader.com July 2012 - August 2012
Press Ganey Associates October 2011 - July 2012
Deyta July 2011 - October 2011
Bruce Power April 2007 - August 2010
Computer Assistance for Business, Inc. August 1991 - April 2007
Skills
SQL Server, T-SQL, SAS/SQL, Stored Procedures, SSIS, SAS, Excel, Triggers, Database Design, Data Modeling, Access, Database Administration, user-defined functions, User Defined Functions, Microsoft SQL Server, VB.NET, Software Development, Databases, SQL, Business Intelligence, XML, Programming, Visual Studio, Visual Basic, Integration, ASP.NET, VBA, ETL, Performance Tuning, Microsoft Excel, SAS programming, Data Warehousing, Database Triggers, Data Analysis, Cognos, SQL Tuning, Testing, Analysis Services, SSRS, Data Warehouse..., SDLC, Data Integration
Education
Arizona State University 1966 — 1969
Ph.D., Psychology
New York University 1962 — 1966
B.A., Psychology
wnDirect April 2015 - Present
wnDirect July 2013 - Present
Höegh Autoliners AS July 2010 - May 2013
Sallie Mae April 2007 - October 2008
Cablevision January 2006 - January 2007
Cablevision April 2004 - December 2006
Cablevision February 2002 - April 2002
Cablevision February 2000 - February 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Management, Program Management, Training, Troubleshooting, Call Centers, Logistics, Team Building, Supply Chain Management, Process Improvement, Business Analysis, Shipping, Team Leadership
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Business Information Systems
SUNY Stony Brook 1989 — 1995
Bachelor of Arts (B.A.), History
Wells Fargo March 2005 - Present
IBM January 2001 - March 2005
Informix Software October 1998 - January 2001
Sallie Mae July 1997 - October 1998
MCI Corporation January 1997 - July 1997
Sallie Mae January 1995 - January 1997
Skills
Data Warehousing, Unix, ETL, Oracle, Databases, SQL, DB2, XML, Perl, Linux, Shell Scripting, SDLC, Apache, Data Modeling, Database Administration, AJAX, Software Development, Performance Tuning, Solaris, Data Marts, PHP, Java, Relational Databases, Requirements Gathering, Web Applications, Testing, Disaster Recovery, Database Design, Business Intelligence
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Business Information Systems, 3.93 GPA - Summa Cum Laude
Gulf Coast State College 1990 — 1992
AA, Computer Science
Sallie Mae February 2013 - Present
Sallie Mae January 2000 - February 2013
Huntington Township January 1999 - December 2007
Skills
Loan Servicing, CRM, Dispute Resolution, Call Center, Financial Services, Loans, Credit, Credit Cards, Banking, Risk Management, Process Improvement, Credit Analysis, Call Centers, Account Management, Time Management, Customer Service
Education
American InterContinental University 2004 — 2006
Associate, Business Adminstration
Manpower Inc. September 2009 - Present
Sallie Mae April 2007 - September 2009
Education
American InterContinental University 2009 — 2010
Associates, Business Management
Liquidity Services February 2015 - Present
Examiner.com March 2010 - Present
American Red Cross August 2011 - October 2012
NACCHO September 2010 - July 2011
K&L Gates (formerly Kirkpatrick & Lockhart) December 1999 - November 2008
Sallie Mae January 1996 - December 1999
Skills
Marketing Communications, Strategic Communications, Public Relations, Advertising, Copywriting, Project Management, Brand Management, Editing, Leadership, Strategic Planning, Marketing, Management, Trade Shows, Business Development
Education
American University
M.S., Public Relations Management
Ohio University
B.S., Journalism
Navient May 2014 - Present
Anderson University January 2002 - Present
Sallie Mae January 2002 - May 2014
Ball Memorial Hospital September 1999 - January 2002
Ontario Systems May 1990 - September 1999
Skills
Process Improvement, Strategic Planning, Leadership, Business Analysis, Project Management, Team Building, Time Management, Risk Management, Management, Vendor Management, Call Centers, Business Strategy, Program Management, Sales, Team Leadership, Change Management, Access
Education
Anderson University 1997 — 1999
MBA
Ball State University - College of Business 1985 — 1990
Logansport High School 1981 — 1985
TASER International December 2014 - Present
T-Mobile September 2013 - August 2014
Dex Media November 2010 - September 2013
ADP ; Automatic Data Processing March 2008 - June 2010
Sallie Mae March 2006 - March 2008
Allied Games LLC August 2002 - September 2005
Skills
B2B, Sales, Account Management, Marketing Strategy, Marketing, SEM, Google Adwords, Salesforce.com, Online Advertising, New Business Development, Sales Management, Consultative Selling..., Cold Calling, Digital Marketing, SEO, Training, Management, Lead Generation, Sales Presentations, Strategic Partnerships, Selling, Contract Negotiation, Strategy, Business Development, Leadership, Sales Process, Direct Sales, CRM, Customer Retention, Small Business, Sales Operations, Online Marketing, Social Media Marketing, Start-ups, Solution Selling
Education
Arizona State University, W. P. Carey School of Business 2004 — 2005
B.S., Business Management
Arizona State University 2003 — 2005
BS, Business Management
SunEdison August 2014 - Present
Webster University January 2014 - July 2014
Mallinckrodt Pharmaceuticals 2014 - July 2014
Wells Fargo Advisors January 2011 - January 2014
Wells Fargo Advisors July 2008 - January 2011
Nestlé Purina North America January 2007 - May 2008
Citizens Gas May 2005 - October 2007
Sallie Mae 2003 - 2005
PepsiCo January 1999 - January 2000
Empresas Polar January 1989 - January 1999
Skills
Spanish, Corporate Finance, Budgets, Tax, Sarbanes-Oxley Act, Leadership, Managerial Finance, Financial Reporting, Portfolio Management, Financial Risk, Strategic Financial..., Payroll, Management, Essbase, Financial Modeling, Internal Controls, Financial Forecasting, General Ledger, Teamwork, Analysis, Accounting, Financial Analysis, Forecasting, Financial Planning, Finance, Auditing, Internal Audit, Strategic Planning, Risk Management, Process Improvement, Financial Accounting, Microsoft Office, Financial Services, Financial Statements, Public Speaking
Education
University of Missouri-Saint Louis 2014 — 2014
Certificate in International Business, International Trade
University of Missouri-Saint Louis 2009 — 2009
seminar, International Banking
University of Missouri-Saint Louis 2009 — 2009
Candidate - Chancellor Certificate in International Trade, International Business
Anderson University 2002 — 2004
MBA, Business
Butler University 2001 — 2002
attended MBA Business School, MBA
Universidad del Zulia 1994 — 1998
BS, Accounting
CVS Health April 2015 - Present
CVS Health September 2014 - August 2015
Sallie Mae April 2013 - May 2014
JcPenney March 2013 - December 2013
Sears Holdings Corporation October 2012 - February 2013
JCPenney July 2011 - May 2012
Skills
Inventory Management, Customer Service, Customer Satisfaction, Customer Experience, Palletizing, Data Analysis, Data Entry, Microsoft Excel, Financial Analysis, Student Loans, Interest Calculation, Financial Systems, NSLDS, Public Trust, Security Clearance, Time Management, Teamwork, Telephone Skills, Store Management, Cash Register
Education
Luzerne County Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections, 3.4
Allegany College of Maryland 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 3.1
ADT,Indiana December 2009 - Present
Simon Property Group February 2002 - September 2009
Sallie Mae June 1993 - February 2002
Education
Anderson University 1986 — 1991
B.A., Communications
Sallie Mae May 2014 - Present
Indianapolis Public Schools January 2012 - May 2014
Caito Foods July 2001 - September 2009
BitWise Solutions April 2000 - July 2001
Pay Less Super Markets September 1997 - April 2000
Key Benefit Administrators December 1996 - September 1997
Community Hospital of Anderson May 1995 - January 1997
Skills
Microsoft SQL Server, Integration, Training, Technical Support, Editing, Customer Service, ASP.NET, Software Quality..., Data Quality Assurance, Normalization, Software Implementation, SharePoint, Microsoft Access, Technical Documentation, Software Development, JavaScript, VB.NET, Proposal Writing, Writing, JDE Enterprise One, JDE One World, SQL Report Writing, T-SQL, T-SQL Stored Procedures, CSS, Microsoft Windows Server, AS400 Administration, IBM iSeries, iTera, High Availability, Cognos, Microsoft Office, Windows, VBA, Databases, Desktop Publishing, Android, SharePoint Designer, IIS, Networking, Microsoft Exchange, MacOS, Management, Nonprofits, Public Speaking, Strategic Planning, Access
Education
Anderson University 1999 — 2006
B.S., Organizational Leadership
Association of American Medical Colleges 2008 - Present
Sallie Mae 2005 - 2008
Sallie Mae 2006 - 2007
Southwest Student Services Corporation 2004 - 2005
American Collegiate Financial Services 2002 - 2004
Collegiate Funding Services 2000 - 2002
Skills
Marketing Research, Market Analysis, Relationship Marketing, Sales, CRM, Marketing, Strategic Partnerships, Leadership, Program Management, Salesforce.com, Strategic Planning, Marketing Communications, Public Speaking, Management, Data Analysis, Nonprofits, Training, Team Building, Customer Service, Higher Education, Leadership Development
Education
Florida State University - College of Business 2007 — 2009
MBA, Business
Abilene Christian University 1996 — 2000
BBA, Marketing and Management
IU School of Medicine June 2011 - Present
Assist Management Health Inc November 2006 - July 2011
BMV 2007 - 2008
Covance April 2004 - September 2006
ITT Technical Institute 2003 - 2006
Sallie Mae August 1999 - July 2004
Education
Arkansas State University 1990 — 1997
Walden University
PhD, Applied Science
Lunarline, Inc June 2014 - Present
TSS Enterprises, LLC November 2012 - Present
Metters Industries January 2012 - June 2014
Element K January 2011 - January 2012
ESL Federal Credit Union June 2008 - January 2011
Sallie Mae December 2006 - June 2008
Alfred University October 1994 - June 2006
SUNY Empire State College October 1994 - May 2006
Skills
Security Management, Cyber Security, Network Security, Information Assurance, Intrusion Detection, Vulnerability Management, Mobile Device Security, Data Security, Encryption, Computer Security, Firewall Administration, Security Awareness, Wireless Security, Information Security..., Contract Management, Change Management, Penetration Testing, Risk Assessment, Vulnerability Assessment, Technical Training, FISMA, ISO 27001, Data Privacy, Privacy Policies, FERPA, GLBA, Gap Analysis, IT Project Management, SAS70, FFIEC, IT Audit, Security, Privacy, Compliance, Risk Management, Policy, Auditing, CISSP, NIST, Information Security..., PCI DSS, Business Continuity, IDS, IT Governance, Disaster Recovery, Security Policy, VPN, Compliance Management, Information Security, Firewalls
Education
Alfred University 1995 — 1997
MBA, MIS
State University of New York Empire State College 1994 — 1994
BPS, Information Systems & Business
Cornell University 1968 — 1972
Hotel Administration
Gavilan & Associates LLC March 2008 - Present
ASAE & The Center for Association Leadership January 2003 - March 2008
American Council of Life Insurers 2001 - 2003
Sallie Mae January 1999 - May 2001
Skills
Copywriting, Media Relations, Postcards, Non-profits, Graphic Design..., Marketing Strategy, Email Marketing, Market Planning, Marketing Communications, Corporate Communications, Strategic Communications, Strategic Planning, Management, Public Speaking, Creative Direction, Nonprofits, Community Outreach, Leadership, Volunteer Management, Fundraising, Association Management, Design Management, Direct Mail, Social Media, Public Relations, Marketing
Education
Buffalo State College 1986 — 2000
B.A., Communication
American University 1995 — 1997
M.A., Communication
Mohegan Sun at Pocono Downs November 2014 - Present
Mohegan Sun at Pocono Downs February 2014 - November 2014
Mohegan Sun at Pocono Downs August 2012 - February 2014
Sallie Mae June 2011 - August 2011
Social Security Administration June 2008 - August 2010
Skills
Customer Service, Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Microsoft Word, Social Networking, Leadership, Training, Team Building, Marketing, Public Relations, Event Management, Outlook, Time Management, Sales, Facebook, Community Outreach, Research, Data Analysis, Teamwork
Education
Adler University 2013 — 2015
Master's degree, Psychology
Moravian College 2008 — 2012
Bachelor's degree, Psychology
Grace Beauty January 2007 - Present
Sallie Mae December 2007 - January 2008
Madison County Youth Center July 2007 - November 2007
Skills
Beauty Industry, Cosmetics, Skin Care, Makeup Artistry, Hair Care, Budgets, Advertising, Cosmetology, Team Building, Hair Cutting, Salons, Hair Extensions
Education
Anderson University 2008 — 2014
Business, Management, Marketing, and Related Support Services
Ivy Tech Community College 2003 — 2005
Business/Commerce, General
Navient (formerly Sallie Mae) May 2014 - Present
Sallie Mae June 2009 - April 2014
E2i 2007 - June 2009
CentraSep Technologies January 2007 - April 2007
Guide Corporation 2003 - 2006
Skills
Sarbanes-Oxley Act, Project Management, Information Security, Internal Controls, Six Sigma, Process Improvement, IT GRC, Risk Management, Internal Audit, Information Technology, Auditing, GRC, System Administration, Testing, SDLC, Business Process, Disaster Recovery, Software Documentation, Risk Assessment, Business Analysis, Visio, Analysis, Vendor Management, Business Process..., Access, SharePoint
Education
Anderson University 2011 — 2013
Masters, Business Administration
Olivet Nazarene University 1997 — 2002
Bachelor of Science, Mechanical Engineering
Gamble Chiropractic Clinic March 2014 - Present
Convergys April 2013 - September 2013
Cheddar's Casual Cafe! November 2012 - June 2013
The Methodist Oaks 2010 - 2011
Applebee's March 2009 - July 2009
Sallie Mae May 2008 - August 2008
Skills
Customer Service, Microsoft Excel, Medical Billing, Medical Coding, HIPAA, CMS-1500, UB O4, National Career..., Banking, Cpr Certified, Phone Operator, Cash Handling Experience, 10 Key, Medicaid, Medicare/Medicaid..., EOB, Clearing Houses, Machine Operator, Home Care, Elder Care, ICD-9-CM, CPT, Medicare Part A, Medicare Part B, Medicare Part C, Medicare Part D, Sales, HCPCS, Health Education, Patient Education, Patient Safety, Infection Control, Wound Care, Healthcare Management, Healthcare Information
Education
Kaplan College-Charlotte 2013 — 2013
MEDICAL BILLING AND CODING SPECIALIST DIPLOMA, MEDICAL BILLING AND CODING SPECIALIST, B/C STUDENT
Goodwill Training and Employment Center 2012 — 2012
BANKING AND CUSTOMER SERVICE CERTIFICATION, BANKING AND CUSTOMER SERVICE
New Life Theological Seminary 2011 — 2012
N/A, Urban Ministry
Everest Online University 2010 — 2011
Associate's degree, Medical Insurance Specialist/Medical Biller and coder
Clements Worldwide November 2010 - Present
Innovate International LLC June 2009 - Present
Capital One April 2008 - June 2009
Sallie Mae May 2005 - April 2008
MiCash, Inc. April 2004 - May 2005
MasterCard Worldwide March 2001 - April 2004
MasterCard September 1998 - March 2001
MasterCard April 1996 - September 1998
American Express Company May 1994 - April 1996
Special Assistant to Gov. Bill Clinton January 1991 - December 1991
Skills
Credit, Market Research, French, Portuguese, Financial Services, Competitive Analysis, Marketing Strategy, Strategic Partnerships, Analytics, Integrated Marketing, Database Marketing, Business Strategy, Product Management, Segmentation, Brand Management, Direct Marketing, Product Development, Sales, Leadership, Business Development, Marketing Management, Email Marketing, Start-ups, Lead Generation, Marketing, Entrepreneurship, Social Media Marketing
Education
Columbia University - Columbia Business School
MBA, Marketing / Financial Services
University of California, Berkeley
Organizational Leadership
American University
Bachelor of Arts, Communications and Intl. Business
Liceo Naval Alte Brown
Cornell University September 2015 - Present
Fayetteville State University May 2011 - Present
University of North Carolina Charlotte December 2007 - May 2011
PCA International July 2007 - August 2008
World Duty Free Americas October 1999 - February 2001
Dunmore Corporation September 1998 - October 1999
Sallie Mae October 1990 - February 1993
Group Health Association 1990 - 1992
Crestar Bank March 1980 - October 1990
University of Maryland, Baltimore 1987 - 1988
Skills
Benefits Administration, Employee Relations, Leadership Development, Human Resources, Organizational..., Performance Management, Recruiting, Training, Onboarding, Leadership, New Hire Orientations, Team Building, Staff Development, Policy, Management, Program Management, Process Improvement
Education
American University
MS, Human Resources Management
Bradley University
BA, Political Science/Sociology
Calvert Investments June 2014 - Present
BB&T April 2013 - April 2014
Morgan Stanley January 2012 - April 2013
Actualize Consulting May 2010 - December 2010
Sol Capital Management May 2007 - May 2010
Wachovia Bank/ Evergreen Investments May 2003 - May 2008
Edward Jones January 2000 - May 2002
Field Financial Group January 1998 - January 2000
Sallie Mae September 1993 - June 1998
Skills
Portfolio Management, Fixed Income, Investments, Hedge Funds, Equities, Alternative Investments, Derivatives, Valuation, Asset Allocation, Risk Management, Investment Strategies, Finance, Due Diligence, Trading, Mutual Funds, Securities, Analysis, Wealth Management, Options, Strategy
Education
American University 2013 — 2015
Master's Degree, Accounting
George Mason University 2003 — 2006
MA, Economics
Shenandoah University 1996 — 1999
MBA, Economics & Finance
Virginia Polytechnic Institute and State University 1989 — 1993
BA, Political Science
University of Windsor
University of Windsor
Ronald Reagan Presidential Library Foundation July 2010 - Present
Sallie Mae June 2009 - July 2010
Sallie Mae 2006 - 2009
Sallie Mae January 1999 - June 2006
Skills
Public Speaking, Strategic Planning, Non-profits
Education
American University - Kogod School of Business 2000 — 2002
MBA, Marketing and International Business
American University 1995 — 1999
BA, Public Communication, Minors: Spanish and Political Science
DFAS February 2014 - Present
DFAS December 2011 - February 2014
DFAS March 2010 - December 2011
Sallie Mae September 2007 - March 2010
Skills
Oracle, Databases, Access, Database Administration, Microsoft Project, Project Management, Process Improvement, Visio, Data Warehousing, Requirements Gathering, Analysis, System Administration, Business Intelligence, Database Design, Business Analysis, SQL, Data Modeling, SDLC, Systems Analysis, Microsoft SQL Server, Oracle RAC, Business Objects, ETL, Requirements Analysis, Software Project..., Disaster Recovery, PL/SQL, Software Documentation, Enterprise Architecture, Performance Tuning, Unix, Troubleshooting, Software Development, Leadership
Education
American InterContinental University 2005 — 2005
Master's, Business Administration
Oakland City University 2003 — 2004
Bachelors, Organizational Management
University of Maryland University College 1998 — 2000
Associate's, Accounting
WellCare Health Plans July 2015 - Present
Humana June 2013 - Present
Humana July 2011 - June 2013
Humana June 2009 - July 2011
ResCare October 2008 - March 2009
Sallie Mae January 2006 - May 2006
Sallie Mae March 2005 - January 2006
Sallie Mae May 2000 - March 2005
USA Group November 1997 - May 2000
Intermountain Administrators August 1995 - August 1997
Skills
CPC-A, HEDIS Consultant, Process Improvement, Business Analysis, Software Documentation, Disaster Recovery, Data Analysis, HEDIS, Claims Management, Claim Investigation, Claims Resolution, Claims Investigations, Training, Benefits Administration, Storage Management, Technical Support, Systems Programming, ITIL
Education
Anderson University 2003 — 2005
MBA
Indiana University-Purdue University at Indianapolis 1998 — 2003
B.S.
YP May 2013 - February 2015
CoreLogic April 2012 - April 2013
Sallie Mae January 2011 - February 2012
Wells Fargo April 2010 - April 2011
AT&T Mobility February 2009 - March 2010
Apple August 2008 - February 2009
Mack's Bail Bonds June 2007 - July 2008
ALDO Group February 2006 - June 2007
Skills
Customer Service, Microsoft Excel, Sales Operations, Microsoft Office, Financial Analysis, Digital Marketing, Microsoft Word, PeopleSoft, PowerPoint, Lotus Notes, Customer Retention, Administrative..., Account Management, Call Centers, Salesforce.com, Online Marketing, Social Media Marketing, Online Advertising, OPUS, Case Management, Emerald, Compliance, Credit Analysis, Bookkeeping, Verification, Mac OS, Internet, Windows 7, Windows Vista, Windows XP Pro, Coaching, Banking, Data Entry, Inventory Management, Kronos, Event Planning, Quality Assurance, Client Services, Customer Support, Fulfillment Services, Loss Prevention, Management
Education
Ashford University 2014 — 2018
Bachelor's Degree, Mass Communication/Media Studies, 3.0
Burlington County College 2011 — 2012
Chemistry & Psychology
Perth Amboy Adult Education Center 2002 — 2006
High School, HS Diploma, 3.8
Interactive Intelligence November 2013 - Present
Franciscan Alliance, Inc. July 2012 - October 2013
Veolia Environmental Services North America Corp. September 2011 - July 2012
Sallie Mae October 2007 - September 2011
Skills
PeopleSoft, Process Improvement, Project Management, Leadership, Financial Analysis, Forecasting, Team Leadership, Strategic Planning, Vendor Management, Budgets, Accounts Receivable, Analysis, Business Analysis, Team Building, Business Process..., Call Centers, Accounting, Financial Reporting, Data Analysis, Training, Management, Program Management, Cross-functional Team..., Microsoft Excel, Improvisational Comedy, Technical Support, Interpersonal Skill, OnBase, McKesson STAR, HPF, Public Speaking, Visio, Risk Management, Change Management, SharePoint, CRM, Business Intelligence, Account Management, Business Process, Salesforce.com, Enterprise Software, ERP, Access, Software Documentation, SDLC, Integration, Customer Service, Information Technology
Education
Anderson University 2007 — 2009
MBA, Business, 3.85
Middle Tennessee State University 2002 — 2006
BS, Bachelor of Science, 3.5
Donelson Christian Academy 2000 — 2002
Graduated, Football & Basketball
NTT America November 2008 - Present
Intel January 2000 - December 2008
Intel Online Services 2000 - 2003
Sallie Mae June 1994 - January 2000
AT&T June 1986 - June 1994
Skills
Data Center, ITIL, Integration, Program Management, Information Technology, Servers, Management, Network Security, Managed Services, Disaster Recovery, System Deployment, Business Process, IT Management, Change Management, Security, IT Service Management, Service Management, Networking, Strategy, Service Delivery, Business Continuity, Virtualization, Hosting, Vendor Management, Cloud Computing, PMP, Operations Management, CISSP, IT Operations, Network Engineering, Operation, Telecommunications, Infrastructure, Project Management
Education
American University
M.S.
Penn State University
B.S.
Geisinger Health System January 2014 - Present
Lakeside Health and Rehabilitation January 2013 - Present
Dana Street Elementary School January 2013 - June 2013
Meadows Nursing and Rehabilitation January 2012 - August 2012
Sallie Mae June 2008 - January 2011
Skills
Nursing, Research, Certified in IV Therapy, CPR/BLS Certified, Customer Service, Phlebotomy, Healthcare, Hospitals, Medical Terminology
Education
Wilkes University 2014 — 2016
Bachelor's degree, Registered Nursing/Registered Nurse
Wilkes-Barre Area Career and Technical Center Practical Nursing 2011 — 2012
Diploma, Licensed Practical/Vocational Nurse Training
Coastal Credit LLC June 2015 - Present
Navient July 2014 - June 2015
Crave color salon January 2014 - July 2014
Sallie Mae February 2008 - January 2014
Sallie Mae November 2006 - February 2008
Navient December 2005 - October 2006
Skills
Strategy, Business Process..., Risk Management, Process Improvement, Business Planning, Analysis, Business Strategy, Banking, Management, Finance, Portfolio Management, Bankruptcy, Accounting, Call Centers, Credit, Loans
Education
Anderson University 2006 — 2007
None, Business, Management, Marketing, and Related Support Services
Tri high 1998 — 2000
Diploma, High School/Secondary Diplomas and Certificates
Sallie Mae December 2012 - September 2013
Talbots, Inc September 2010 - December 2012
Ralph Lauren January 1996 - December 1999
Footwear Departments December 1997 - January 1999
Polo/Ralph Lauren January 1995 - January 1999
Ralph Lauren December 1995 - December 1997
Skills
Store Management, Visual Merchandising, Retail Management, Operations Management, Multi-site Management, Customer Service, Recruiting, New Hire Orientations
Education
Adelphi University 1988 — 1992
B.S, Science-Biology
Navient 2013 - Present
Navient 2012 - 2013
Sallie Mae 2011 - 2012
LA Fitness 2010 - 2012
Skills
Microsoft Office, Leadership, Microsoft Excel, Customer Service, Team Leadership, Time Management, Outlook, Teamwork, Management, Public Speaking, Social Networking
Education
Ashford University 2013 — 2014
Master of Business Administration (MBA), Finance, General
Ashford University
Master of Arts (M.A.), Health/Health Care Administration/Management
University of Kentucky 2006 — 2010
Kinesiology, Kinesiology and Exercise Science
GE August 2015 - Present
Zimmer Biomet March 2014 - August 2015
Zimmer Biomet 2011 - 2014
Sallie Mae 2009 - 2011
Citigroup 2007 - 2009
Nortel 2004 - 2007
Skills
Risk Management, IT Audit, COBIT, Six Sigma, ITIL, Unix, Windows, SAP, Sarbanes-Oxley Act, Project Management, Information Security, PCI DSS, PMO, Business Continuity, Auditing, IT Strategy, Analysis, IT Management, ISO 27001, Hyperion HFM, 21 CFR Part 11, SSAE 16, SAP GRC Access Control, SOX, Certified Project..., Safe Harbor, FISMA, GLBA, Internal Audit, Project Planning, ERP, Security, Risk Assessment, Sarbanes-Oxley, Disaster Recovery, Leadership, Information Security..., IT Service Management, SDLC, Business Process..., Data Privacy, CISA, Data Center, Network Security, Business Continuity..., Vulnerability Management, PMP, Testing, Management
Education
Capella University 2013 — 2017
Doctor of Philosophy (Ph.D.)
Drexel University 2002 — 2004
MS
Abubakar Tafawa Balewa University 1990 — 1996
B.Eng
JPMorgan Chase & Co. January 2015 - Present
Sallie Mae May 2014 - December 2014
Piccolo Cafe LLC December 2012 - December 2013
Tashan February 2013 - July 2013
Piccolo Cafe LLC September 2010 - September 2011
Wells Fargo November 2008 - November 2009
Spencer Gifts September 2006 - August 2007
AAA Mid-Atlantic June 2005 - August 2006
Skills
Editing, Social Media, Customer Service, Mac, Adobe Creative Suite, Microsoft Office, Final Cut Pro, Social Media Marketing, Time Management, Call Center, Video Production, Call Centers, Facebook, Advertising, Digital Marketing, Marketing, Teller Operations, Administartion, Multimedia Marketing..., Events Coordination, Video Journalism, Newsroom, Script-writing, Proficient on PC & Mac, Text Editing, Brand Development, Web Design, Marketing Strategy, Creative Strategy, Video, Logo Design, Social Networking, Customer Satisfaction, Copywriting, Content Management, Storytelling, Blogging, Email Marketing, Broadcast, Digital Media, Digital Strategy, Sales, SEO, Photoshop, Adobe Design Programs, Organizational..., Strategic Planning, Strategy Execution, Cloud Applications, Cloud Computing
Education
Academy of Art University 2008 — 2014
Bachelor of Fine Arts (BFA), Digital Communication and Media/Multimedia
Van Marcke Trade Supply July 2015 - Present
Cadell Consulting December 2014 - Present
Ideal Physical Therapy November 2010 - December 2014
Cadell Consutling March 2009 - November 2010
Elkay Manufacturing Co. September 2006 - February 2009
SMA Corp July 2005 - June 2006
Sallie Mae May 2001 - July 2005
Motorla 1995 - 2000
Skills
Employee Relations, Change Management, Project Management, Human Resources, Talent Acquisition, HRIS, Coaching, Customer Retention, Performance Management, Onboarding, Recruiting, Talent Management, Deferred Compensation, Employee Engagement, Organizational..., Benefits Administration, Succession Planning, Employee Benefits, Leadership Development, PeopleSoft, Workforce Planning, Management, HR Policies, Customer Service, Personnel Management, Employee Training, Training, Payroll, Interviews, College Recruiting, Leadership, Applicant Tracking..., Team Building, Business Development, New Hire Orientations, Budgets, Conflict Resolution, Temporary Placement, Time Management, Administration, Technical Recruiting, Career Development, Resume Writing, Hiring, Organizational...
Education
Arizona State University, W. P. Carey School of Business 2010 — 2012
Master of Business Administration (MBA)
Ottawa University 2002 — 2004
Bachelor of Arts, Human Resources Administration/Business Management
University of Oklahoma March 2014 - April 2015
Texas A&M University-Central Texas July 2008 - March 2014
Sallie Mae December 2006 - June 2008
DoDDs April 2005 - March 2006
Skills
Student Development, Student Affairs, Higher Education, Admissions, Adult Education, Student Engagement, Career Counseling, Enrollment Management, Distance Learning, Resume Writing, Student Recruiting, Curriculum Development, Student Financial Aid, Student Leadership, Campus, Retaining Customers, Career Development
Education
Texas A&M Unversity Central Texas 2010 — 2012
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Angelo State University
Hunald Electric, Inc. June 2006 - Present
Independent Contractor April 2010 - May 2012
Nestlé Purina North America September 2008 - April 2010
Sallie Mae September 2006 - September 2007
Honeywell Aerospace September 2002 - September 2006
ConocoPhillips June 1999 - September 2002
Skills
Credit Analysis, Credit Management, Credit Risk, Sales Analysis, Six Sigma, Revenue Forecasting, Statistical Data..., Retail Category..., Retail Sales Analysis, Data Analysis, Project Management, MS Excel Pivot Tables, Microsoft Excel, Access, Microsoft Office, Visio, SAS, Supply Chain Management, Project Planning, Data Warehousing, Visual Basic, Microsoft Word, PowerPoint, Budget Forecasts, Written & Oral..., Project Coordination, SAP, Portfolio Management, Job Estimating, Long-term Customer..., Oracle, Global Compensation, Independent Contractors, Account Management, Financial Analysis, Construction, Contractors, Construction Management, Mac OS, Hyperion Interactive..., Adobe Creative Suite, PeopleSoft
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration
Arizona State University 1991 — 1995
Bachelor’s Degree, Finance
University of Kansas Medical Center March 2015 - Present
Scott & White Healthcare September 2013 - October 2014
Blackboard October 2012 - June 2013
Blackboard August 2012 - October 2012
Central Texas College July 2011 - September 2011
Sallie Mae June 2006 - November 2010
Sallie Mae January 2006 - June 2006
Adecco Group May 2005 - January 2006
Patriot Auto Group January 2005 - May 2005
Skills
Multi Tasking, Virtual Teams, Help Desk Support, Reporting & Analysis, Performance Analysis, Trend Forecasting, Clerical Skills, Sophos, Healthcare Information..., Information Technology, Healthcare Management, Healthcare Analytics, Cross-functional Team..., Human Resources, Data Analysis, Data Mining, Database Administration, Active Directory..., Avaya Site..., IEX Total View, Professional Writing, Office Management, Supervisory Experience, Microsoft Office, Microsoft Exchange, Employee Training, Highly detail oriented, Organizational Behavior, Deadline Driven, Presenter, Public Speaking, Mac OS, Windows, Communication Skills, Strategic Planning, Quantitative Analytics, Problem Analysis, Risk Analysis, Analysis, Call Centers, Troubleshooting, Management, Program Management, Quality Assurance, Time Management, Networking, Team Building, Project Management, Project Planning
Education
Walden University 2012 — 2014
Doctor of Business, Health/Health Care Administration/Management
American InterContinental University 2011 — 2012
Masters of Business Administration, Health/Health Care Administration/Management, 3.1
American InterContinental University 2010 — 2011
Bachelor of Business Administration (BBA), Healthcare Administration, 3.0
American InterContinental University 2008 — 2010
Associate of Arts (AA), Health/Health Care Administration/Management, 3.0
Grambling State University 2004 — 2005
Associate of Science (A.S.), Public Administration
Enterprise Holdings Inc. March 2012 - Present
US Cable August 2011 - Present
Kroll Factual Data December 2010 - February 2011
Stanley Steemer May 2007 - February 2010
Road Runner Sports October 2005 - December 2006
Sallie Mae November 2004 - October 2005
Developmental Services Continuum, Inc. March 2004 - November 2004
Operation Mobilization January 1999 - March 2003
Skills
Word, Writing, Skip Tracing, Debt Collection, Customer Service, Microsoft Word, Call Center, Time Management, Office Management, Training, Photography, Teamwork, Clerical Skills, Customer Satisfaction, Social Media, Phone Skills, Customer Retention, 10 Key, Administrative..., Fax, Filing, Team Building, Organization
Education
Front Range Community College 2011 — 2011
CNA, CNA
Anne Arundel Community College 2007 — 2009
English
Art Institute September 2011 - Present
Chemical 8 Studios October 2010 - Present
Gourmet Games March 2010 - August 2010
Level Design November 2009 - December 2009
Sprint Nextel September 2006 - November 2008
Sallie Mae May 2003 - January 2006
Skills
Maya, Zbrush, Unreal Engine 3, Photoshop, Unreal Editor, Autodesk MotionBuilder, Occlusion, Alienbrain, Corel Painter, Animation, Texturing, 3D Studio Max, Character Animation, 3D Modeling, Rigging, Game Art, Lighting, Texture Painting, UV mapping, Modeling, UV Mapping, ZBrush
Education
Full Sail University 2008 — 2010
Bachelor's of Science, Game Art
Gulf Coast Community College 2001 — 2004
Computer Science, Engineering Drafting and Industrial Design
Art Institute of Fort Lauderdale
Industrial Design
Experience Unlimited Professional Business Networking Group- Pasadena Chapter October 2014 - Present
Pasadena City College 2008 - Present
Agel Enterprises May 2009 - May 2013
Sallie Mae July 2000 - December 2007
NUVO Magazine 2002 - 2007
Olive Branch Society September 2003 - April 2006
Lyon's Den Music, Inc. September 1999 - May 2004
USA Group/ Sallie Mae January 1996 - July 2000
Health Net 1991 - 1994
Skills
Event Planning, Community Outreach, Management, Social Networking, Financial Aid Specialist, Financial Aid Counseling, Marketing, Social Media, Entrepreneurship, Music, Blogging, Public Speaking, Facebook, Music Production, Fundraising, Video Production, Newsletters, Non-profits, Public Relations, New Media, Media Production, WordPress, Audio Editing, Premier, Garageband, Microsoft Word, Microsoft Excel, PowerPoint, Sustainability Reporting, Radio Broadcasting, Radio Host, Create Space, Twitter, YouTube, Premier Creative Cloud, Nonprofits
Education
Marian University 2004 — 2006
BA- Marketing, Business Administration- Marketing, A
Los Angeles Valley College 1989 — 1992
n/a, Business Administration
University of Oklahoma 1978 — 1980
n/a, University College- General Studies
Anderson University 1976 — 1978
n/a, Music Industry- General Studies
Konrishi Yosei Gakko
Navient (formerly known as Sallie Mae) January 2013 - Present
Woofs and Books April 2011 - Present
Indy Live Music February 2010 - Present
ISM Central Indiana June 2013 - May 2014
ISM Central Indiana June 2011 - May 2013
Sallie Mae March 2011 - December 2012
Sallie Mae July 2006 - March 2011
IU Medical Group September 2005 - June 2006
Novelty, Inc November 2004 - September 2005
Magellan Behavioral Health June 2003 - August 2004
Skills
Strategic Sourcing, Contract Negotiation, Procurement, Vendor Management, Analysis, Forecasting, Leadership, Process Improvement, Supply Management, Financial Analysis, Cross-functional Team..., Finance, Strategy, PeopleSoft, Budgets
Education
Anderson University 2007 — 2009
MBA
Indiana University - Kelley School of Business 1999 — 2003
Bachelor's, Finance
Author Solutions, LLC August 2014 - Present
CIGNA December 2012 - August 2014
Sallie Mae October 2010 - December 2012
NCR Advanced Marketing Solution November 2008 - August 2009
Purdue University November 2001 - November 2008
Knowledge A-Z, Inc. December 1999 - July 2001
Ball State University May 1998 - July 1999
CP Intertrade Company Ltd. November 1994 - May 1995
Skills
Database Design, Microsoft SQL Server, T-SQL, Access, Databases, PL/SQL, Database Administration, Oracle, Performance Tuning, ASP.NET, Visual Basic
Education
Ball State University 1997 — 1999
MS, Computer Science
University of the Thai Chamber of Commerce 1991 — 1994
BS, Computer Science
GAP Solutions, Inc. July 2014 - Present
GAP Solutions, Inc. April 2014 - July 2014
Sallie Mae August 2013 - April 2014
Sallie Mae January 2012 - August 2013
Sallie Mae September 2010 - January 2012
Department of Homeland Security-CBP-Finance Division May 2009 - February 2010
Office of International Affairs-IUPUI July 2008 - May 2009
Indiana Legal Services March 2008 - August 2008
Office of International Affairs 2007 - March 2008
Skills
Customer Service, International Relations, Six Sigma, International Marketing, Cross-cultural Teams, Supply Chain Management, Consumer Behaviour, U.S. foreign policy, Microsoft Office, Strategic Planning, Data Analysis, Public Speaking, Research, Microsoft Excel, Project Management, Training, Social Media, Non-profits, PowerPoint, Microsoft Word
Education
Indiana University - Kelley School of Business 2005 — 2009
Bachelor, International Studies & Marketing
Indiana University-Purdue University at Indianapolis 2005 — 2009
International Relations, Marketing, Business Administration and Management, General
Hildegardisschule Münster 2005 — 2005
Exchange Program, Foreign Languages
Liebfrauenschule Vechta 2004 — 2005
Exchange Program, Foreign Language
Humana CarePlus May 2014 - Present
Humana October 2008 - May 2014
PwC 2007 - June 2008
SallieMae 2004 - 2007
Sallie Mae January 1998 - December 2003
USA Group January 1990 - December 1997
Skills
Enterprise Architecture, Business Analysis, Program Management, Enterprise Software, Software Development, SDLC, Leadership, Change Management, Process Improvement, Vendor Management, SOA, Management, IT Strategy, SharePoint, Business Intelligence, ITIL, Architecture, Cross-functional Team..., Consulting, Integration, Project Planning, Project Portfolio..., IT & Architecture..., IT Portfolio Planning, Business Enablement, EA Functional Management, Information Management, Lean Six Sigma, Agile Application..., Offshore Application...
Education
Anderson University 2003 — 2004
Masters, Business Administration
Purdue University 1983 — 1987
Bachelors, Computer Technology
Independent Consulting January 2001 - Present
Sallie Mae 1982 - 2001
Jacobson and Fordice 1979 - 1981
Federal Emergency Management Agency (FEMA) 1975 - 1979
Skills
Data Analysis, Editing, Research, Qualitative Research, Higher Education, Strategic Planning, Nonprofits, Public Speaking, Leadership, Program Management, Community Outreach, Microsoft Office, Strategic Communications, Access, Market Research, Microsoft Excel, Financial Analysis, Project Management, Social Media, Non-profits, Technical Writing, Proposal Writing, Grant Writing, Market Analysis, Collaborative Problem..., Training Facilitation, Marketing Strategy, Marketing, Social Media Marketing, Public Relations, Fundraising, Writing, Simplifying the Complex, Work Well Independently, Analysis
Education
American University
Master's degree, Finance, Kogod School of Business
University of Maryland College Park
Bachelor's degree, School of Journalism
Emdeon January 2014 - Present
J. Bates Consulting LLC February 2011 - Present
In'SPN January 2011 - Present
ISSA Central Indiana January 2009 - Present
Indiana University Health August 2011 - December 2013
Sallie Mae May 2011 - July 2011
Roche October 2003 - February 2011
Eli Lilly 2000 - October 2003
Eli Lilly and Company 1991 - 2000
Rexnord 1986 - 1991
Skills
Information Security, Disaster Recovery, Security, ITIL, IT Management, CISSP, IT Strategy, Vendor Management, Security Management, Information Technology, Network Security, Team Leadership, Firewalls, Process Improvement, Servers, Project Portfolio..., ISO 27001, Cross-functional Team..., Intrusion Detection, Privacy Law, Project Management, CISA, Networking
Education
American Public University System 2010 — 2013
MBA
University of Indianapolis 1979 — 1988
Business Administration
Indiana University-Purdue University at Indianapolis 1980 — 1982
US Army November 2009 - April 2013
Fayette Regional Health System June 2008 - October 2009
Sallie Mae December 2005 - August 2006
Indiana Underground Plant Protection Services January 2001 - August 2004
Education
IUPUI 2015 — 2017
Bachelor's Degree, Accounting and Finance
Armstrong State University 2013 — 2014
Pre-Pharmacy Studies
Ivy Tech Community College 2004 — 2008
Associate's Degree, Radiologic Technology/Science - Radiographer
ISS Institutional Shareholder Services June 2013 - Present
George Mason University 2005 - Present
ACI Worldwide March 2013 - June 2013
Online Resources September 2007 - March 2013
GEICO 2005 - 2007
Xybernaut Corporation 2000 - 2005
Sallie Mae 1993 - 2000
AT&T 1985 - 1995
Skills
Data Warehousing, Business Intelligence, Integration, Databases, Analysis, Administration, Budgeting, Enterprise Architecture, Business Analysis, SDLC, SQL Server, Customer Relations, Vendor Management, Disaster Recovery, Business Process, SQL, IT Management, Software Development, Business Process..., ETL, Process Engineering, Program Management, E-commerce, Business Requirements, Planning, Cloud Computing, Team Leadership, Strategic Planning, Microsoft SQL Server, Budgets, Oracle, Enterprise Software
Education
University of Phoenix 2001 — 2003
MBA
American University 1989 — 1993
MS
American University 1984 — 1987
BS
Northern Virginia Community College 1980 — 1983
AS
IndyThrifter.com March 2015 - Present
BioStorage Technologies, Inc. February 2014 - Present
BioStorage Technologies, Inc. December 2012 - February 2014
Indecon Solutions April 2012 - November 2012
Sallie Mae May 2007 - February 2012
Humanizing Technologies December 2005 - May 2007
Harvest INFO October 2004 - December 2005
CNHI Media January 2003 - October 2004
CNHI Media March 1999 - December 2002
CNHI Media October 1998 - March 1999
Skills
Business Analysis, ITIL, IT Service Management, Project Planning, Project Implementation, Software Project..., IT Management, Requirements Gathering, Test Planning, User Acceptance Testing, Web Applications, Website Development, SWOT analysis, Vendor Management, SaaS, Incident Management, Change Management, Training & Development, Training Delivery, Software Configuration..., Source Code Management, COTS Application..., Product Management, Requirements Analysis, Software Development, SharePoint, Leadership, Training, Management, Enterprise Software, Team Leadership, Business Intelligence, SDLC
Education
American InterContinental University
BA, Business & Marketing
Crummer Graduate School of Business at Rollins College March 2015 - Present
Columbia College, Orlando January 2008 - Present
Crummer Graduate School of Business at Rollins College August 2014 - March 2015
Rollins College March 2011 - August 2014
Rollins College June 2010 - March 2011
ITT Technical Institute September 2006 - April 2008
Disney October 2003 - December 2007
Sallie Mae August 1988 - December 2000
Skills
Leadership Development, Organizational..., Process Improvement, Training, Team Building, Instructional Design, Program Management, Change Management, Event Planning, Workshop Facilitation, Public Speaking, Strategic Planning, Data Analysis, Project Management, Leadership, Management, Team Leadership, Coaching, Policy, E-Learning
Education
Rollins College - Crummer Graduate School of Business 2014 — 2014
Mini MBA Certificate, May 2014
American University 1995 — 1997
Master of Science (M.S.)
Pace University 1983 — 1987
BBA
Holy Childhood High 1972 — 1979
High School Diploma
Sallie Mae January 2009 - Present
SallieMae August 2004 - January 2009
SallieMae June 2001 - August 2004
Sallie Mae (formerly USA Group) April 1998 - June 2001
HP Enterprise Services (formerly EDS) January 1995 - April 1998
Skills
Program Management, Software Documentation, Software Development, Risk Management, Requirements Analysis, Project Management, Leadership, Management, Testing
Education
Anderson University 1990 — 1994
Business Management, Accounting
Anderson University
Bachelor of Arts, Business Management
Katy Strei Consulting February 2014 - Present
MedImmune June 2005 - February 2014
Fannie Mae May 1999 - May 2005
ManorCare Health Services 1994 - 1999
Sallie Mae 1992 - 1994
American University 1986 - 1989
Skills
Leadership Development, Organizational..., Organizational Design, Organizational..., Succession Planning, Talent Management, Executive Coaching, Performance Management, Executive Development, MBTI, Change Management, Onboarding, Program Management, Workforce Planning, Employee Engagement, Strategy, Leadership
Education
Georgetown University 2007 — 2007
Certificate, Executive & Leadership Coaching
American University 1989 — 1992
MS, Organization Development
Lawrence University 1980 — 1984
BA, Sociology
Roche January 2014 - Present
hhgregg November 2012 - January 2014
Allegient, LLC April 2011 - November 2012
Sallie Mae February 2010 - April 2011
Sallie Mae March 2002 - February 2010
RealMed 1999 - 2002
Skills
SharePoint, Business Analysis, Visio, Business Intelligence, Team Leadership, E-commerce, SDLC, Requirements Analysis, Process Improvement, CRM, Software Project..., Business Requirements
Education
Anderson University 2007 — 2009
MBA
Indiana University Bloomington 1992 — 1996
BA, English
Knightstown High School
Ciera Bank September 2010 - Present
Bank of Texas, N.A. July 2004 - September 2010
First American Bank 2003 - 2004
Sallie Mae May 2002 - August 2002
Skills
Commercial Banking, Financial Analysis, Underwriting, Credit, Real Estate, Loans, Customer Relations, Strategic Planning, Portfolio Management, Banking, Commercial Lending, Risk Management, Consumer Lending, Treasury Management, Small Business Lending, Credit Analysis
Education
ABA Stonier Graduate School of Banking 2013 — 2015
University of Pennsylvania - The Wharton School 2013 — 2015
Wharton Leadership, Business/Corporate Communications
University of Oklahoma - Price College of Business 1998 — 2003
BS, Finance, BS, Economics
Intel Security January 2012 - Present
Landon Ip August 2010 - August 2011
University of Chicago January 2010 - December 2010
Sallie Mae May 2009 - January 2010
Astegic 2005 - 2009
Core Providers May 2002 - August 2005
UHCL 2000 - 2004
UHCL 2000 - 2004
Skills
SQL, Oracle, SDLC, Agile Methodologies, Microsoft SQL Server, Apple MDM, Android MDM, Java, WCF, Agile Project Management, C#, Requirements Analysis, ASP.NET, Software Development, Databases, Enterprise Architecture, .NET, SOA
Education
University of Houston-Clear Lake 2001 — 2004
Masters, MIS
Chaudhary Charan Singh Haryana Agricultural University
High School, High School/Secondary Diplomas and Certificates
UATP December 2003 - Present
Drinker Biddle & Reath LLP 2000 - 2003
Sallie Mae 1993 - 2000
Education
Georgetown University Law Center 1997 — 1999
Master of Laws (LL.M.), International Law
American University, Washington College of Law 1994 — 1997
JD
AARP Services January 2015 - Present
AARP Services May 2011 - January 2015
AARP Services October 2010 - May 2011
Billy Casper Golf January 2010 - June 2010
Navigate Marketing October 2008 - March 2009
PGA TOUR May 2008 - August 2008
Sallie Mae March 2006 - July 2007
Envision EMI March 2005 - February 2006
Envision EMI July 2003 - March 2005
May Department Stores July 2001 - July 2003
Skills
Strategic Planning, Direct Marketing, Project Management, Business Analysis, Financial Modeling, Consumer Marketing, Forecasting, Product Development, Market Analysis, Budget, Marketing Strategy, Email Marketing, Cross-functional Team..., Leadership, Strategic Partnerships, Business Development
Education
Arizona State University, W. P. Carey School of Business 2007 — 2009
MBA
University of Virginia 1997 — 2001
BA, Government
Navient January 2012 - Present
Sallie Mae February 2006 - January 2012
Simon Property Group 2004 - 2006
Analysts International 1987 - 2003
Analyst International Corporation (AiC) 1987 - 2001
Skills
Vendor Management, Process Improvement, Outsourcing, Business Analysis, Cross-functional Team..., Business Process..., Strategic Sourcing, Program Management, SDLC, Management, Change Management, Project Management, Sourcing, Leadership, Contract Negotiation, Strategic Planning
Education
Anderson University 2006 — 2008
MBA, Business
Indiana University Bloomington 1975 — 1979
Bachelor's degree, Public Administration
Midwest Academy March 2015 - Present
City of Lebanon Utilities September 2011 - March 2015
RW Armstrong January 2005 - July 2010
RW Armstrong November 2002 - January 2005
RW Armstrong June 2002 - November 2002
Sallie Mae March 2000 - March 2001
Monroe Guaranty Insurance January 1994 - January 2000
Monroe Guaranty Insurance January 1992 - January 1994
Monroe Guaranty Insurance January 1991 - January 1992
Monroe Guaranty Insurance January 1988 - January 1991
Skills
Management, Leadership, Project Management, Networking, Program Management, Strategic Planning, Disaster Recovery, Infrastructure, Process Improvement, Strategy
Education
Anderson University 2007 — 2009
Master's, Business Administration
Anderson University 2002 — 2007
BS, Organizational Leadership
Two Harbors Investment Corp. February 2014 - Present
Reuters August 2013 - Present
Best Buy - Through Photon Infotech May 2013 - August 2013
University of Minnesota, Carlson School of Management March 2012 - May 2013
US Bank November 2010 - March 2012
KAR Auction Services June 2009 - November 2010
JP Morgan Chase 2007 - 2009
Sallie Mae 2005 - 2007
Online Systems House 2000 - 2004
Skills
Web Services, .NET, ASP.NET, Microsoft SQL Server, C#, XML, JavaScript, Agile Methodologies, VB.NET, SQL, Visual Studio, IIS, Web Applications, CSS, WCF, jQuery, Software Development, ASP.NET MVC, Java, Oracle
Education
Maharishi University of Management 2005 — 2007
MS, Computer Science
Addis Ababa University 2001 — 2004
BS, Information System
Unity University 2000 — 2002
Associate's degree, Business Administration and Management, General
ExactTarget July 2014 - Present
ExactTarget January 2014 - Present
ExactTarget August 2011 - December 2013
ExactTarget August 2010 - August 2011
Sallie Mae March 2009 - August 2010
Powerway Inc August 2005 - March 2008
Powerway Inc January 2001 - July 2005
Skills
XML, HTML, Microsoft SQL Server, ASP.NET, Testing, Software Development, SaaS, Integration, Quality Assurance, Software Quality..., Web Applications, Test Planning, REST, SDLC, Agile Methodologies
Education
Nagarjuna University 1990 — 1994
Bachelor of Technology, Mechanical Engineering
Loantech LLC January 1983 - Present
Sallie Mae 1987 - 1990
Education
American University - Kogod School of Business
MBA
The Ohio State University
BS, Business Administration
Sallie Mae September 2006 - Present
Sallie Mae November 2001 - September 2006
Sallie Mae March 2000 - November 2001
Bernan Associates July 1997 - February 2000
Congressional Information Service, Inc. November 1989 - July 1997
Congressional Information Service, Inc. November 1986 - November 1989
Congressional Information Service, Inc. March 1983 - November 1986
Congressional Information Service, Inc. March 1981 - March 1983
Education
Syracuse University 1973 — 1975
MA, Advertising
Allegheny College 1969 — 1973
BA, English
Navient May 2014 - Present
Sallie Mae August 2007 - May 2014
Independent Sector 1997 - 2007
Columbia Union College 1991 - 1995
Skills
Strategic Communications, Media Relations, Philanthropy, Crisis Communications, Public Relations, Non-profits, Marketing Communications, Social Media, Press Releases, Editing, Event Planning, Strategic Planning, Marketing, Message Development, Fundraising, Public Speaking, Social Media Marketing, Event Management, Marketing Strategy, Internal Communications
Education
University of Maryland - Robert H. Smith School of Business 1995 — 1997
MBA
Andrews University 1987 — 1991
B.S., Journalism/Business
Sallie Mae July 1997 - Present
Education
Anderson University 1992 — 1997
Bachelors, Mass Communications, Public Relations and Business Administration
Coach In Motion September 2006 - Present
YPO-WPO 2004 - Present
Human Capital Development April 1997 - January 2001
On Campus Marketing January 1998 - May 2000
Sallie Mae February 1990 - January 1998
Skills
Coaching, Executive Coaching, Leadership, Team Leadership, Team Building, Facilitators, Workshop Facilitation, Workshop Development, Human Development, Management Consulting, Facilitation, Personnel Management, Start-ups, Training, Leadership Development, Strategic Planning, Mentoring, Organizational..., Consulting
Education
Georgetown University 2007 — 2007
Certification, Leadership Coaching
American University 1994 — 1995
MS, Organization Development
Tulane University 1983 — 1987
BA, Organization Communications Major; Industrial Psychology Minor
Higher One May 2013 - Present
Sallie Mae October 2011 - May 2013
Corinthian Colleges May 2010 - October 2011
Wolters Kluwer Financial Services April 2008 - May 2010
Sallie Mae September 2005 - March 2008
Meredith College May 2004 - September 2005
Bank One Education One Group 2002 - 2004
Smith College 1996 - 2002
Skills
Student Loans, Financial Services, Salesforce.com, Banking, Strategic Planning, Business Analysis, Risk Management, Account Management, New Business Development, Relationship Management, Credit, Customer Service, Strategy, Program Management, Strategic Partnerships, Product Management, CRM, Leadership
Education
American International College 1994 — 1998
MBA
The University of Connecticut 1988 — 1992
BA, Economics
Sallie Mae Director, Business DevelopmentSallie MaeMarch 2014 - Present
SallieMae, Inc. 1994 - Present
Education
Lynchburg College 1995 — 1998
MBA, Business Administration
American University 1978 — 1980
BA, Communications
Fashion Institute of Technology 1976 — 1978
Fashion Buying & Marketing
Hewlett-Packard July 2015 - Present
The Midtown Group March 2015 - July 2015
Sallie Mae May 2014 - September 2014
Navient December 2011 - April 2014
BCforward July 2011 - December 2011
PAE - Pacific Architects and Engineers July 2010 - July 2011
TD Bank November 2008 - June 2010
Burlington Coat Factory June 2008 - October 2008
Towers Watson March 2004 - June 2007
Skills
Workday, Oracle HR, ADP HRB, ADP Payforce, Lawson HRIS, Kronos Timekeeping, Peoplesoft HCM, ERP Implementations, HRIS, ADP ReportSmith, Oracle Discoverer, Applicant Tracking..., Business Process, ADP Payroll, PeopleSoft, Payroll, Recruiting, Training, Human Resources, Onboarding, SDLC, Business Analysis, Management, Talent Acquisition
Education
Ashford University
Organizational Management
Sallie Mae September 2010 - Present
Sallie Mae 2004 - September 2009
Chase Education Finance 1999 - 2004
Adelphi University 1989 - 1999
Skills
Loans, Salesforce.com, Strategic Planning, Relationship Management, Account Management, Financial Services, Sales, Leadership, Sales Management, CRM, Credit, New Business Development, Management, Team Building, Business Development
Education
Adelphi University
MBA, Business
College of Mount Saint Vincent
BA, Business
PayPal June 2010 - Present
GC Services February 2008 - October 2008
Sallie Mae January 2006 - June 2007
Dunstone Financial, LLC August 2004 - January 2006
Dillards November 2001 - July 2004
Skills
Training, Credit Cards, Payments, Salesforce.com, Customer Experience, Mobile Payments, Merchant Services, Microsoft Office, Team Building, Team Leadership, Leadership, Management, Coaching, Account Management, Recruiting, Strategy, Program Management, E-commerce, Process Improvement, Customer Satisfaction, Customer Retention, Call Centers, Analytics
Education
Arizona State University 1999 — 2003
Interdisciplinary Studies, French, History
Vangent, A division of General Dynamics IT July 2010 - Present
Vangent, Inc. 2009 - 2010
Sallie Mae March 2005 - February 2008
Southwest Student Services Corporation January 2002 - March 2005
Safeway June 2001 - November 2001
Education
Western International University 2000 — 2001
M.B.A., Business Administration
Arizona State University 1986 — 1990
B.S, Recreation/Leisure Management
Sallie Mae May 2004 - Present
Sallie Mae June 2003 - May 2004
USA Group September 2001 - June 2003
USA Group September 1997 - September 2001
USA Group August 1994 - September 1997
Skills
Program Management, Data Center, Leadership, Operations Management, Servers, Management
Education
Crossroads Bible College 2011 — 2014
Bachelor's Degree, Leadership and Ministry
Indiana University-Purdue University at Indianapolis 1991 — 1993
Information Technology Degree
Florida Fish & Wildlife Conservation Commission October 2011 - Present
Family Christian February 2011 - October 2011
Sallie Mae April 2003 - November 2010
The Children's Place 2000 - 2003
C & M Medical Services 1996 - 1998
Walmart 1984 - 1996
Skills
Customer Service, Project Management, Call Centers, Call Center..., Change Management, Operations Management, Team Management, Business Planning, Business Development, Operating Budgets, Employee Training, Financial Analysis, Financial Reporting, Purchase Management, Business Process..., Master Scheduling
Education
Armstrong Atlantic State University 1987 — 1990
Busness
FedPlanet VP & CFOMCA Research Corp1988 - 1999
Price Waterhouse Management Consultants 1984 - 1986
HBH Company 1981 - 1984
Sallie Mae 1980 - 1981
Education
Harvard Business School 1975 — 1977
MBA
American University 1970 — 1974
BA, Communications
Upromise/UII (Subsidiaries of Sallie Mae) July 2010 - March 2012
SallieMae January 2007 - July 2010
Sallie Mae October 2004 - December 2006
EMC July 2000 - October 2004
Skills
Sales Compensation..., Benefits Administration, Succession Planning, Employee Relations, Employee Training, Development Of Employees, Performance Management, Change Management, Organizational..., Payroll Adminstration, Employment Law, Employee Onboarding, Compensation Planning, Employee Survey..., Leadership Development..., Talent Acquisition, Recruiting, Building Relationships, Talent Development, Workforce Planning, Training Delivery
Education
Anna Maria College
Master of Business Administration (MBA)
Bridgewater State College
Bachelor's degree, Psychology/Sociology
Lesley University
Master's degree, Human Resources
Unifund CCR June 2015 - Present
Higher One January 2014 - August 2014
Sallie Mae November 2012 - January 2014
Sallie Mae January 2010 - November 2012
Sallie Mae June 2006 - January 2010
Student Loan Funding / Sallie Mae May 1999 - June 2006
Citi June 1994 - April 1999
Citi July 1991 - June 1994
Marine Midland Automotive Financial January 1989 - June 1991
USGI, Inc. January 1988 - December 1989
Skills
Marketing, Product Mangement, Segmentation, Financial Services, Customer Acquisition, Analytics, Marketing Strategy, Lead Generation, Email Marketing, Marketing Communications, Digital Marketing, Direct Marketing, Social Media Marketing, Strategic Planning, Marketing Management, Online Marketing, Product Management, Salesforce.com, Vendor Management, Project Management, CRM, Strategy, Management
Education
University of Michigan - Stephen M. Ross School of Business 1998 — 1998
Executive Management Certificate, Strategic Marketing Planning
Old Dominion University - College of Business and Public Administration 1986 — 1987
Bachelor of Science (B.S.), Marketing
Alfred State College - SUNY College of Technology 1984 — 1986
Associate of Science (A.S.), Business Administration and Marketing
Arthrex March 2014 - Present
Sallie Mae October 2009 - February 2014
Meridian Bank February 2012 - January 2014
Education
American International College 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Sallie Mae October 2014 - Present
Skills
Tomcat, Java Enterprise Edition, JBoss Application Server, Apache, JavaScript, Hibernate, XML, Java, Eclipse, AJAX, Spring, iBatis, jQuery, Jetty, Design Patterns, UML, Struts, RESTful WebServices, REST, J2EE Web Services, Web Application Security, Linux, Web Services, PostgreSQL, Oracle, PL/SQL, MySQL, Web Applications, MVC, Spring Framework
Education
AMA University 1995 — 1999
Bachelor, Computer Science
Key Properties Incorporated January 2008 - Present
American Society of REO Specialists June 2008 - 2009
Sallie Mae 2004 - 2006
Southwest Student Services 1991 - 2004
Skills
FHA, Real Estate, Home, Negotiation, Investment Properties, REO listings, Contract Negotiation, First Time Home Buyers, Short Sales, Loan Origination, REO, Investors, Single Family Homes, Condos, Relocation, Real Property, Buyer Representation
Education
Arizona State University
BA, Psychology
Capital Group July 2011 - Present
Capital Group 2004 - June 2011
Capital Group 2001 - 2004
Sallie Mae 1999 - 2001
Sallie Mae 1997 - 1999
Sallie Mae 1995 - 1997
Sallie Mae 1994 - 1995
Skills
Strategic Planning, Event Planning, Performance Management, Business Process..., Nonprofits, Process Improvement, Change Management, Project Management, Leadership, Operations Management, Customer Service, Staff Development, Management, Leadership Development
Education
Anderson University 1992 — 1996
Bachelors of Science, Social Work
Rackspace September 2012 - November 2013
REI Systems August 2011 - July 2012
Sallie Mae May 2009 - August 2011
ERICSSON NETQUAL INC. 2004 - 2009
Ericsson Expertise Limited, Ireland 1998 - 2004
Skills
.NET, SDLC, C#, Oracle, Process Optimization, Web Services, Object Oriented Design, Payment Card Processing, Web Development, ASP.NET, Visual Studio, Microsoft SQL Server, Software Development, Agile Methodologies, JavaScript, Databases, SQL, Integration
Education
Athlone Institute of Technology 1996 — 1998
Master of Science
Intercollege 1992 — 1996
Bachelor of Science
Kotagiri Public School, India 1987 — 1989
Higher Secondary School
Indian School, Kuwait 1977 — 1987
Secondary School
Pima Community College January 2013 - Present
Wayland Baptist University December 2011 - December 2012
Wayland Baptist University July 2008 - December 2011
Wayland Baptist University January 2008 - July 2008
Kindred Healthcare May 2007 - October 2007
Sallie Mae February 2007 - May 2007
Azusa Pacific University April 2005 - December 2006
Skills
Conflict Management, Non-profits, Organizational..., Coaching, Event Planning, Distance Learning, Leadership Development, Career Counseling, Creative Services, Adult Education, Goal Oriented, Communication Skills, Academic Advising, Student Counseling, Nonprofits, Student Financial Aid, Student Development, Training, Admissions, Grant Writing, Program Development, Student Affairs, Policy, Event Management, Student Recruiting, Higher Education..., Leadership, Program Evaluation, Fundraising, Community Outreach, Student Engagement, Resume Writing
Education
Arkansas Tech University
Master of Science (M.S.), College Student Counseling and Personnel Services
Azusa Pacific University
Bachelor of Arts (B.A.), Organizational Communication, General, Graduated Summa Cum Laude
cFocus Software March 2010 - Present
Deloitte Consulting August 2009 - March 2010
Exostar May 2007 - June 2009
Sallie Mae July 2001 - May 2007
Nextel January 2001 - June 2001
Virtualogic January 1994 - December 2000
System Automation Corporation March 1991 - January 1994
Skills
ASP.NET, SharePoint, C#, Microsoft SQL Server, Visual Basic, .NET, VB.NET, ETL, Databases, SSIS, Visual Studio, SDLC, Software Project..., Requirements Analysis, Enterprise Software, Oracle, Enterprise Architecture, Integration, Web Development, Business Analysis, JavaScript, KnockoutJS, Bootstrap, Gulp, Crystal Reports, ASP, jQuery
Education
Arizona State University 1973 — 1975
BS, Business Administration, CIS
Phoenix College 1971 — 1973
AA, Data Processing
Department of Treasury August 2011 - Present
Northrop Grumman Information Systems April 2011 - July 2011
Sallie Mae February 2007 - March 2011
Verizon February 1999 - December 2006
Education
Acharya Nagarjuna University
Masters, Statistics and Computer programing
Navient November 2009 - Present
Sallie Mae 2002 - 2009
Skills
Business Analysis, SDLC, SQL, Software Project...
Education
Acharya Nagarjuna University 1991 — 1995
B.Tech, ECE
RVR&JC College of Engineering 1991 — 1995
B.Tech, ECE
ZPPH School Panidam 1986 — 1988
10th, Marh, English, Physics, Social Studies, Telugu, Hindi
Bay Epicenter of Advocacy for the Deaf and Hard of Hearing November 2014 - Present
DCARA November 2008 - November 2014
Association of Late Deafened Adults January 2011 - December 2011
DCARA November 2008 - October 2011
Sallie Mae 1983 - 1986
Skills
Fundraising, Non-profits, Public Speaking, Strategic Planning, Research, Event Planning, Social Media, Marketing, Community Outreach, Customer Service, Microsoft Excel, Microsoft Office, Coaching, Nonprofits, Volunteer Management, Public Relations, PowerPoint, Editing, Policy
Education
American University - Kogod School of Business 1981 — 1986
MBA, Finance
The Hebrew University 1975 — 1979
Bachelor of Social Work
Southmadson School District August 2010 - Present
Warren Township School District July 2012 - January 2013
Premiere Credit of North America July 2011 - February 2012
Premiere Credit of North America August 2009 - February 2010
Sallie Mae 2009 - 2009
Skills
Mortgage Servicing, Credit Analysis, Skip Tracing, Customer Service, Loans, Credit, Interviews, Leadership, Strategic Planning
Education
Ashford University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Socieal Science with Concentration in Education, B
Ashford University 2009 — 2013
BS and Masters, Educations, 3.11 GPA
Kohl's Department Stores July 2011 - Present
The Experts December 2012 - September 2013
Sallie Mae August 1998 - June 2000
Target August 1983 - August 1993
Graham Electronics September 1977 - August 1982
Skills
Microsoft Excel, Hospitals, Customer Service, Healthcare, Strategic Planning, Healthcare Management, Cpr Certified, Microsoft Office, PowerPoint, Microsoft Word, Community Outreach, Public Speaking, Research, Outlook, Nonprofits, Training, Administration, Access, Data Entry, Supervisory Skills, Data Analysis, Policy, Teaching, Time Management, Fundraising, Team Building, Coaching, Leadership, Analysis, Budgets, Teamwork
Education
Ultimate Medical Academy-Tampa 2011 — 2012
Medical Billing and Coding, GPA 3.12
TechSkills-Indianapolis 2009 — 2011
Health Services Information Specialist, GPA 3.4
Ivy Tech Community College 1993 — 1996
Associates degree, Accounting, GPA 3.31
Pendleton Heights 1973 — 1977
Innovative Aftermarket Systems August 2014 - July 2015
Harte Hanks February 2011 - August 2014
Sallie Mae November 2010 - November 2011
NCO Financial Systems August 2008 - June 2010
Worldmark by Wyndham February 2008 - August 2008
Bath & Body Works November 2006 - November 2007
Skills
Telecommunications, Team Leadership, Project Management, Team Management, Call Centers, Troubleshooting, Customer Service, Training, Team Building, Marketing, Social Networking
Education
Blue River Community College 2004 — 2005
Psychology
Longview Community College 2003 — 2004
Psychology
Baldwin Beauty School-North Austin
Manicurist License, Cosmetology, Barber/Styling, and Nail Instructor
SB & Company, LLC June 2014 - Present
Delaware State University September 2013 - December 2013
Sallie Mae June 2013 - August 2013
Delaware State University January 2011 - May 2013
Shanghai Volkswagen Yunnan YinMore Commercial Co., Ltd, January 2009 - August 2010
Shanghai Volkswagen Yunnan Yinmore Commercial Co., Ltd, June 2006 - August 2010
Skills
Strategic Planning, Financial Analysis, Management, Project Management, Mergers & Acquisitions, PowerPoint, Microsoft Excel, Research, Microsoft Office, Public Speaking, Microsoft Word, Event Planning, Customer Service, English, Event Management, Access, Bloomberg Terminal, Capital IQ, Morningstar Direct, Omniture, Accounting
Education
Delaware State University 2010 — 2013
Master of Business Administration (MBA), Finance, Project Management
Yunnan University of Finance and Economics 2002 — 2006
Bachelor of Business Administration (BBA), Tourism, Accounting
Discover Financial Services 2011 - Present
Citigroup 1999 - 2010
Educaid, a Wachovia Company 1997 - 1999
Sallie Mae 1988 - 1997
EPIC Group of Financial Services Companies 1985 - 1988
Education
Alfred University
Bachelor of Science
Jeannie's Book Reviews and More December 2004 - Present
Convergys June 2010 - January 2011
UPS April 2006 - May 2008
Sallie Mae June 2002 - July 2004
Texas Department of Criminal Justice November 2001 - May 2002
Inland Service Corporation January 1999 - May 2001
Killeen Daily Herald August 2000 - April 2001
Skills
typing, Data Entry, 10 Key
Education
Ashford University 2009 — 2010
BA, Social Science w/concentration in English and Language Arts
Ashford University 2009 — 2010
2010Bachelor of Arts, Social Science w/ conc. English and Language Arts; Social Science courses; English and Language Arts
Temple College 2008 — 2009
2009Associates, General Studies/English
Killeen High School 1989 — 1993
High School Diploma
Central Texas College
Associates, Studies
ARAMARK March 2011 - August 2013
ABM March 2008 - March 2011
Sallie Mae November 2007 - March 2008
Hines August 1995 - October 2006
Skills
Uptime Institue -..., Data Center, Inventory Management, Multi-unit, Customer Service, Customer Satisfaction, Operations Management
Education
Ashford University 2006 — 2007
Masters, Business Administration, Management and Operations, 3.95
Miami University 1999 — 2002
Bachelor of Science (BS), Electrical/Mechanical Engineering, 3.45
Financial Managment Services Investment Corp. February 2009 - July 2011
Sallie Mae October 2007 - April 2008
JPMorgan Chase August 2003 - October 2007
Miller Motors 2001 - 2003
Education
McHenry County College 2004 — 2005
General
UW Green Bay 1999 — 1999
Teaching
Adams State College 1998 — 1998
Teaching, Coaching
Apria Healthcare January 2013 - Present
Managed Health Services - Centene Corporation September 2012 - December 2012
Indiana University Health Physicians February 2012 - August 2012
Sallie Mae September 2007 - June 2010
DHL Global Mail February 2007 - August 2007
UnitedHealthcare (AmeriChoice) August 2002 - November 2006
WellPoint (National Government Services / AdminaStar Federal) February 1998 - December 2001
Skills
Personnel Supervision, Contests, Field Service, Performance Appraisal, Budgeting, Customer Service, Supervisory Skills, Scheduling, Policy, Strategic Planning, Team Building, Problem Solving, Microsoft Office, Excel, Call Center, Employee Relations, Coaching, Customer Relations, Access, Hiring, Change Management, PowerPoint, Customer Satisfaction, Quality Assurance, Teamwork, Outlook, Call Centers, Budgets, Recruiting, Training, Interviews, Process Improvement, Payroll, Employee Benefits, Leadership Development, Performance Management, Team Leadership, Staff Development, Employee Training, Onboarding, New Hire Orientations, Applicant Tracking..., Insurance, Healthcare, Taleo, Management, Microsoft Excel, Microsoft Word, Analysis, Human Resources
Education
Alabama Agricultural and Mechanical University 1989 — 2005
BS, Sociology
Cathedral College Prepratory High School 1985 — 1989
Liberal Arts
American Traffic Solutions December 2012 - Present
Carmona for Arizona January 2012 - December 2012
American Traffic Solutions January 2011 - January 2012
U.S. House of Representatives January 2007 - January 2011
Harry Mitchell for Congress May 2006 - December 2006
Arizona Democratic Party May 2002 - May 2006
Arizona State Government January 2002 - May 2002
The Brookings Institution May 2001 - August 2001
Sallie Mae October 1996 - May 2001
Skills
Political Campaigns, Legislative Relations, Grassroots Organizing, Political Consulting, Coalitions, Public Policy, Politics, Community Outreach, Crisis Management, Political Communication, Volunteer Management, Policy, Fundraising, Government, Legislation, Strategic Communications, Policy Analysis, Political Science, Legislative Affairs, Speech Writing, Legislative Research, Public Affairs, Message Development, Policy Research, Media Relations, Congress, Crisis Communications, Campaigns, State Government, Governmental Affairs
Education
Arizona State University
Bachelor of Science, Political Science
Princeton University
Public Policy and International Relations Fellow
Superior High School
Univita Health Inc June 2012 - Present
Philips Electronics/ IBM October 2008 - June 2012
Apple/IBM December 2007 - October 2008
Sallie Mae July 2006 - December 2007
Arrow Electronics January 2000 - July 2006
Skills
Test Planning, SDLC, Regression Testing, User Acceptance Testing, Test Cases, System Testing, Test Automation, Manual Testing, Defect Tracking, Quality Assurance, Quality Center, Quality Auditing, Quality Management
Education
Anderson University 1991 — 1993
Coursework in Business Administration, Finance and Marketing
Pendleton Heights High School 1975 — 1979
English / Business
Town of Merrillville March 2011 - Present
Sallie Mae August 2007 - January 2008
Arrow Financial Services December 2004 - August 2007
Skills
Microsoft Office, FDCPA, Customer Service, Dialers, Performance Management, Training, Motivational Speaking, PowerPoint, PMP, Strategic Planning
Education
Calumet College of Saint Joseph 2002 — 2004
Bachelor's degree
Alabama State University 1988 — 1994
Sallie Mae March 2013 - Present
Skills
Higher Education, PeopleSoft, Access, Outlook, Editing, Financial Services, Software Documentation, Leadership, Management, Disaster Recovery, Process Improvement, Project Management, SQL, Vendor Management
Education
Indiana University Bloomington 1985 — 1992
Master's degree, Comparative literature
Guangxi University
Bachelor's degree, English
Bimbo Bakeries USA February 2010 - Present
Sallie Mae June 1990 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry, Administrative..., Access
Education
Pennsylvania State University-Penn State Hazleton 1985 — 1987
Associate's degree, Business Administration and Management, General
West Hazleton High School 1981 — 1985
Bimbo Bakeries USA February 2010 - Present
Sallie Mae June 1990 - January 2008
Education
Pennsylvania State University-Penn State Hazleton 1985 — 1987
Associate's Degree, Business Administration and Management, General