Klaben Auto Stores
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Klaben Auto Stores Employees
NCM Associates March 2013 - Present
National Automobile Dealers Association May 2011 - February 2013
International Training Solutions, Inc January 2009 - May 2011
Better Way Automotive Consulting January 2005 - January 2009
Mark Ford May 1997 - December 2004
Courtesy Auto Mall January 1995 - May 1997
Klaben Auto Stores January 1988 - January 1995
Cal Wible Inc January 1982 - December 1987
Skills
Automotive, Automobile, Vehicles, Dealers, Automotive Aftermarket, Profit, Parts, Customer Satisfaction, Customer Retention, Sales Process, Team Building, Business Planning, New Business Development, Negotiation, Sales, Retail, Marketing Strategy, Lead Generation, Leadership, Marketing, Customer Service, Recruiting, Purchasing, Product Development, Inventory Management, Operations Management, Strategy, Training, Management, Selling, Sales Operations, Employee Training, Forecasting, Pricing, Account Management, Coaching, B2B, Competitive Analysis, CRM, Budgets, Process Improvement
Education
Washington State University 1978 — 1981
Degree, Business Management and Administration
United States Air Force Academy 1977 — 1978
Business/Managerial Economics
Springfield High School 1974 — 1977
College Prep
Klaben Auto Stores May 2011 - March 2015
Klaben Auto Stores May 2010 - May 2011
Discount Drug Mart September 2004 - May 2011
Skills
Marketing, Marketing Strategy
Education
Kent State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Theodore Roosevelt High School
FirstMerit Bank March 2014 - Present
FirstMerit Bank April 2013 - March 2014
FirstMerit Bank August 2011 - April 2013
The Davey Tree Expert Company August 2006 - August 2011
Robert Half Technology July 2005 - August 2006
Klaben Auto Stores May 2004 - May 2005
Kent State University October 1999 - May 2005
Adgate's Garden Center June 1997 - July 1998
Skills
Windows Server, Windows 7, Microsoft SQL Server, Windows, Software Installation, Blackberry Enterprise..., Active Directory, Troubleshooting, VMware, Security, Information Technology, SQL, Networking, CRM, Servers, Disaster Recovery, Microsoft Exchange, IT Management, Network Security, Operating Systems, Process Improvement, SharePoint, Software Documentation, Technical Support, Virtualization, Windows XP, System Administration, IIS
Education
Kent State University 2000 — 2005
BA, Business, Information Technology
GMAC Insurance June 2012 - Present
Homesite Insurance June 2011 - July 2012
Allstate December 2007 - June 2011
Roseberry Insurance August 2001 - April 2007
Wine Trends, Inc 2007 - 2007
Klaben Auto Stores August 1996 - August 2001
Skills
Property Damage, Insurance, Underwriting, Property & Casualty..., Health Insurance, Claim, Sales, New Business Development, Workers Compensation, Claim Investigation, Casualty, Liability, Claims Management
Education
University of Phoenix 2007 — 2010
BSB/M, Business
Wauseon High School 1984 — 1988
Klaben Auto Stores February 2010 - Present
Klaben Auto Stores February 2010 - Present
Saturn of Belden Village May 1992 - June 2005
Skills
Customer Satisfaction, Dealers, Automotive Sales..., Dealer Management, Automobile, Objection Handling
Education
Kent State University 1973 — 1977
Klaben Ford Lincoln Inc. February 1996 - Present
Klaben Auto Stores February 1996 - Present
Colonial Life June 2015 - August 2015
Skills
Licensed Insurance..., Customer Service, Customer Retention, Customer Satisfaction, Account Management, Sales Management, Team Building, Marketing, Inventory Management, New Business Development, Training, Sales Process, Direct Sales
Education
Kent State University 1993 — 1995
Bachelor's degree, Flight Technology
KSU 1992 — 1995
BS, Flight Science Technology
Klaben Auto Store September 2011 - Present
Klaben Auto Stores September 2011 - Present
Kent State University October 2006 - May 2011
Kent State University Ice Arena October 2006 - May 2011
Education
Kent State University 2006 — 2011
General Studies, Criminal Justice, History, Geography
Kent State University, School of Arts & Sciences 2006 — 2011
Bachelor, General Studies; History and Geography
Theodore Roosevelt High School 2002 — 2006
Beyond Visual Consulting December 2013 - Present
Klaben Auto Stores June 2006 - Present
Kent State University May 2013 - December 2013
Skills
Cisco Certified, Cisco Technologies, Microsoft Technologies, Outlook, Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction, Microsoft Office 2007, Leadership, Team Building, Team Leadership, Inventory Management, Data Entry, Spreadsheets
Education
Kent State University 2010 — 2013
Bachelor of Business Administration (BBA), Computer Information Systems
Archbishop Hoban High School