M-Plan Company
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M-Plan Employees
Flanner and Buchanan Funeral Centers September 2013 - Present
Flanner and Buchanan Funeral Centers March 2009 - August 2013
M Plan February 1999 - July 2001
Skills
Building Relationships, Event Planning, Marketing Communications, Public Speaking, Public Relations, Community Outreach, Licensed Life Insurance..., Training Delivery, Marketing Strategy, Management, Training, Community Development, Social Media, Budgets, Fundraising, Event Management, Social Networking, Nonprofits, Team Building
Education
Ball State University 1996 — 1997
Master of Arts (M.A.), Organizational Communication
Ball State University 1993 — 1996
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Xerox Services July 2013 - Present
Xerox Services June 2011 - June 2013
Xerox Services September 2010 - June 2011
IU Health formerly Clarian Health Partners April 2007 - September 2010
M-Plan April 2006 - March 2007
IU Health formerly Clarian Health March 2003 - June 2005
Trestle Tree, Inc August 2002 - March 2003
Skills
Pharmacy Benefit..., clinical pharmacy, Account Management, Budget, Cost Saving Initiatives, Disease Management, Home Care, Communication, Project Coordination, Presentations, Proposal Writing, RFP, Quality Assurance, Sales
Education
Butler University 1996 — 2002
PharmD, pharmacy
Arthur J. Gallagher & Co. May 2004 - Present
Conseco September 1996 - June 2004
M-Plan March 1995 - September 1996
Skills
Microsoft Word, Microsoft Excel, Employee Benefits, Customer Service, Training, Time Management, Long Term Disability..., Life Insurance, Short Term Disability, Licensing, Premium Billing, Invoicing, Payroll, Account Reconciliation, Benefits Administration, Insurance, Open Enrollment, Workers Compensation
Education
Pendleton Heights High School 1972 — 1976
Diploma, General Studies
Indiana Business College
Accounting
Eli Lilly and Company November 2014 - Present
Eli Lilly and Company July 2011 - Present
Eli Lilly and Company July 2010 - June 2011
Eli Lilly August 2009 - July 2010
Eli Lilly July 2008 - December 2009
Eli Lilly and Company October 2003 - June 2008
M-Plan August 2001 - October 2003
M-Plan January 1995 - August 2001
Parallax Communications Group March 1994 - January 1995
Parallax Communications Group July 1993 - March 1994
Skills
Media Relations, Corporate Communications, Press Releases, Internal Communications, Strategic Communications, Public Relations, Newsletters, Publicity, Product Launch, Internal & External..., Lifesciences, Blogging, Editing, Communications Planning, Strategy, Communication Training, Marketing Communications, Event Management, Messaging, Integrated Marketing, Event Planning, Crisis Management, Spokesperson, Marketing, Social Media, Volunteer Management, Message Development, Market Research, Advertising, Reputation Management, Public Affairs, Speech Writing, Publications, Media Training, Community Relations, Celebrity Campaigns, Consumer Media Campaigns, Advocacy Relations, Writing, PR Measurement, Executive Communications, Six Sigma, Mobile Apps, Website Development, Digital Game Development, Vendor Management, Management, Team Leadership, Mentoring
Education
Butler University 1997 — 1999
Post-graduate business courses, Pre-requisite for MBA
Indiana University Bloomington 1989 — 1993
BA, Journalism, Theatre
Press Ganey September 2015 - Present
Junior Achievement serving Michiana May 2013 - September 2015
St. Joseph County Chamber of Commerce November 2001 - May 2013
M-Plan May 1998 - January 2000
Partners Health Plan July 1995 - May 1998
Skills
Public Relations, Non-profits, Marketing Communications, Event Management, Customer Retention, Networking, Staff Development, Media Relations, Event Planning, Volunteer Management, Social Media, Community Outreach, Newsletters, Press Releases, Marketing, Advertising, Customer Service, Social Media Marketing, Sales, Nonprofits, Strategic Planning, Budgets, Strategy, Leadership, Recruiting, Program Management
Education
Leadership South Bend/Mishawaka 2011 — 2012
Graduate, Leadership
University of North Carolina at Chapel Hill 1988 — 1991
BA, Economics
American Heart Association American Stroke Association May 2013 - Present
Walgreens Pharmacy October 2008 - Present
Eli Lilly and Company April 2012 - May 2013
Eli Lilly and Company February 2006 - May 2012
Eli Lilly and Company January 2004 - December 2005
M Plan June 1999 - December 2003
Carle Foundation Hospital February 1983 - May 1999
Health Alliance Medical Plans May 1993 - April 1997
HCR ManorCare March 1985 - October 1988
Skills
Oncology, Health Economics, Healthcare Management, Outcomes Research, Pharmacoeconomics, Diabetes, Pharmacy Automation, Pharmaceutical Industry, Management, Pharmacy Benefit..., Pharmacy, Medicaid, Medicare Advantage, Pharmacists, Quality Measures, Medicare/Medicaid..., Medicaid Managed Care, Medicare Part D, Informatics, Project Management, Health Informatics, Managed Care, healthcare quality..., Disease Management, Healthcare, Health Policy, Clinical Research, Medicare, Clinical Pharmacy
Education
University of Illinois at Chicago 1994 — 1998
Pharm D, Doctor of Pharmacy
Eastern Illinois University
MBA, business, accounting, finance, QI
North Dakota State University
BS Pharmacy, Pharmacy
Roche Diagnostic Corp August 2014 - Present
Roche Diagnostics March 2013 - July 2014
Roche Diagnostics February 2012 - March 2013
Roche Diagnostics January 2008 - February 2012
M-Plan June 2000 - December 2007
M-Plan October 1998 - June 2000
Education
Indiana University-Purdue University at Indianapolis 1998 — 2002
Masters, Health Administration
Indiana University Bloomington 1994 — 1998
BS Public Health
Jump IN for Healthy Kids March 2014 - Present
Leaders in Healthcare Insurance Operations in the Indianapolis, Indiana Area 2013 - Present
JRB Consulting March 2009 - Present
CareGuide Inc. October 2005 - October 2008
M Plan October 2003 - October 2005
M Plan September 1994 - October 2003
ADVO 1991 - 1993
MSE CORPORATION November 1988 - April 1991
CONTINENTAL TRAINING SERVICES, INC., March 1987 - November 1988
Indiana Department of Transportation 1983 - 1987
Skills
Forecasting, Managed Care, Management, Leadership, Human Resources, Vendor Management, Employee Benefits, Budgets, Strategic Planning, Team Building, Healthcare, Health Insurance, Insurance, Nonprofits, Sales, Entrepreneurship, Customer Service, Call Centers, Process Improvement, Policy, Employee Relations, Program Management, Executive Management, Strategy, HIPAA, Outsourcing, Analysis, Account Management, Coaching, Change Management, Security, Data Analysis, Business Analysis, Training, Recruiting, Business Development, Project Management, Personnel Management, Risk Management, Operations Management, Hiring, CRM, Contract Negotiation, Medicare, Health Policy, Business Strategy, Healthcare Management, Healthcare Industry
Education
Miami University 1978 — 1982
BA, Public Administration/Personnel Management
Davis Vision June 2009 - Present
Encore Health Network January 2008 - February 2009
M-Plan August 2004 - January 2008
ADVANTAGE Health Solutions June 2002 - August 2004
DentalNetwork of America January 1998 - June 2002
Skills
Employee Benefits, Insurance, CRM, Leadership, Business Development, Marketing, Sales, Product Marketing, Start-ups, Recruiting, Program Management, Strategic Planning, Executive Management, Managed Care, Project Management
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Business Management & Administration
Key Benefit Administrators, Inc. May 2014 - Present
St. Vincent’s Health System April 2013 - November 2013
ADVANTAGE Health Solutions October 2007 - September 2012
M Plan May 1995 - October 2007
Ernst & Young January 1990 - May 1995
Shared Medical Systems (SMS) January 1981 - January 1990
Skills
Business Analysis, Process Improvement, Visio, Healthcare, Requirements Analysis, Managed Care, Medicare, Health Insurance, Healthcare Management, Insurance, Analysis, Project Management, PMP
Education
Indiana University 1970 — 1974
Bachelor of Arts (BA), Biological Sciences/Chemistry
The George Washington University - School of Business 1998 — 2000
Masters Certificate in Project Management, Project Management
Anthem December 2006 - Present
M-Plan August 1996 - April 2005
Anthem March 1991 - August 1996
Skills
Quality Improvement, Utilization Management, Medicare, Health Insurance, Medicaid, Health Policy, Managed Care, Data Analysis, NCQA
Education
IU School Of Medicine
Master of Public Health (MPH), Epidemiology
Ball State University
BSN, Registered Nursing/Registered Nurse