Maximus Federal Services, Inc.
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Maximus Federal Services, Inc. Employees
Maximus Federal Services, Inc. August 2015 - Present
Helen Farabee Centers January 2015 - July 2015
Midwestern State University August 2013 - May 2015
Seal Group Limited June 2012 - June 2013
National Cereals & Produce Board June 2009 - August 2009
Gogar Farms Limited June 2008 - August 2008
Skills
Business intelligence..., Business Analysis, Operating Systems, Operations Management, Account Management, Economics, Insurance, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Teamwork, Research, Microsoft Word, Higher Education, Public Speaking, Teaching, Statistics, Analysis, Financial Analysis, Accounting, Management, Data Analysis, Financial Reporting, Training
Education
Midwestern State University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8 GPA
Egerton University 2008 — 2012
Bachelor of Commerce (B.Com.), Management Science
Strathmore University 2006 — 2008
Associate's Degree, Accounting, Pass
DJ Sosa Entertainment May 2013 - Present
Maximus Federal Services, Inc. March 2014 - June 2014
Century 21 February 2013 - February 2014
Promised Land State Park August 2011 - March 2013
Nexstar Broadcasting Group August 2010 - May 2011
The Times Tribune June 2009 - August 2009
Skills
Research, Microsoft Excel, Data Entry, Sales, Microsoft Office, Marketing, Customer Service, Management, Account Management, PowerPoint, Leadership, Social Media, Public Speaking, Interviews, Office Management
Education
Bloomsburg University of Pennsylvania 2006 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Bloomsburg University of Pennsylvania 2006 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Executive Health Resources February 2012 - Present
Executive Health Resources July 2009 - February 2012
MAXIMUS Federal Services, Inc. April 2005 - July 2009
MSG Group, Inc. (Center for Dispute Resolution) 1998 - 2005
Skills
Medical Compliance, Medicaid, Healthcare, Healthcare Management, Managed Care, Medicare, Healthcare Consulting, Healthcare Industry
Education
Widener University School of Law
LL.M., Health
Widener University School of Law
J.D.
Temple University
B.A., Economics/Sociology
Cherry Hill High School West 1976 — 1980
MAXIMUS December 2013 - Present
Maximus December 2013 - Present
Maximus Federal Services, Inc. May 2012 - Present
Maximus Federal Service April 2012 - December 2013
Geisinger MedicalCenter January 2011 - April 2012
Geisinger Health Plan 2011 - 2012
Geisinger Health Plan 2011 - 2012
Strayer University 2009 - 2010
Lancer Systems 2009 - 2010
Skills
Program Management, Business Analysis, SharePoint, Customer Service, Team Building, PowerPoint, Microsoft Word, Marketing, New Business Development, Employee Relations, Data Analysis, Business Process..., Training, Microsoft Excel, Healthcare, Microsoft Office, Coaching, Outlook, Cross-functional Team..., Business Strategy, Contract Negotiation, Visio, Strategy, Recruiting, Business Intelligence, Change Management, Healthcare Information..., Process Improvement, Product Development, Project Management, Requirements Analysis, Strategic Planning
Education
Strayer University-Pennsylvania 2009 — 2011
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Serco - North America April 2013 - Present
Town of Middleton, Massachusetts May 2010 - Present
WellPoint / Amerigroup Corporation February 2012 - April 2013
Visiting Nurse of Middlesex East / Visiting Nurse Hospice March 2009 - April 2013
MAXIMUS Federal Services, Inc. March 2008 - February 2012
MAXIMUS, Inc. October 2006 - March 2008
US Department of Health and Human Services September 2001 - September 2006
Massachusetts Republican Party January 1999 - September 2001
Massachusetts House of Representatives 1994 - 2001
Town of Wakefield, Massachusetts April 1991 - April 1994
Skills
Health, Government Relations, Public Policy, Government, Healthcare IT, Business Development, New Business Development, Proposal Writing, Proposal Management, Government Affairs, Medicaid Policy, Medicare Policy, Medicaid, Medicare, Lobbying, Healthcare Information..., Fundraising, Policy, Policy Analysis, Health Policy, Legislative Relations, Federal Government, Public Speaking, Public Relations, Public Health, Strategic Communications, State Government, Healthcare Management, Political Campaigns, Health Care Reform, Legislation, Coalitions, Media Relations, Healthcare Consulting, Politics, Health Insurance, HIPAA, Public Sector, Community Outreach, Healthcare, Leadership, Crisis Communications, Program Management, Economic Development, Grassroots Organizing, Community Development, Nonprofits, Program Development, Public Affairs, Managed Care
Education
Merrimack College 1987 — 1992
BS, Dual - Marketing and Management
Suffolk University - Sawyer Business School
MPA - Candidate, Public Administration
WDS, A Xerox Company March 2015 - Present
Maximus Federal Services, Inc. September 2014 - February 2015
Maximus Federal Services, Inc. December 2013 - April 2014
Shadow Trackers Investigative Services, INC February 2011 - April 2013
Advantage Staffing Inc. October 2010 - November 2011
FedEx Freight November 2009 - October 2010
Schindler Elevator Corporation (U.S.) April 2008 - June 2009
Skills
Sales, Customer Service, Microsoft Office, Research, Microsoft Excel, Outlook, Data Entry
Education
Stevens-Henager College 2013 — 2016
Bachelor's degree, Networking / Internet Security
College of the Redwoods 1989 — 1992
Associate of Arts (AA)
California Lutheran University 1988 — 1989
Kraft Foods February 2012 - Present
MAXIMUS 2013 - 2015
MAXIMUS 2013 - 2015
Maximus Federal Services, Inc. 2013 - 2015
Eastman Kodak Company via Magic Workforce Solutions October 2011 - January 2012
Mastro Graphics Solutions September 2011 - January 2012
Eastman Kodak May 2006 - December 2010
Eastman Kodak April 2004 - April 2006
NexPress Solutions March 2000 - March 2004
Skills
Business Case, Design of Experiments, Commercialization, Six Sigma, Lean Manufacturing, Manufacturing, Design for Manufacturing, GD&T, Root Cause Analysis, Product Development, Cross-functional Team..., Engineering Management, Continuous Improvement, Process Improvement, SPC
Education
Rochester Institute of Technology
Bachelor of Science, Mechanical Engineering
Maximus Federal Services, Inc. March 2015 - Present
California Army National Guard September 2008 - March 2015
US Army June 2003 - October 2006
Lam Research June 2000 - May 2002
Skills
Management, Personnel Management, Publishing, Project Planning, Recruiting, Supplier Evaluation, Online Platforms, Marketing, Training, Budgets, Coaching, Music, Music Management, Leadership, Team Building, Strategic Planning, Leadership Development, Project Management, CRM, Program Management, Start-ups, Military, Team Leadership, Employee Benefits, Organizational..., Employee Relations, Conflict Resolution, Human Resources, Interviews, New Hire Orientations, Organizational..., Policy, Social Networking, Talent Management, Hiring, Applicant Tracking..., Time Management, Technical Recruiting
Education
Full Sail University 2009 — 2010
MBS, Business Management
American Intercontinental University 2004 — 2006
Bachelor, Business Administration and Management, General
Maximus Federal Services, Inc. August 2005 - Present
Weber, Gallager, Newby & Fires August 1999 - August 2005
Federal Services May 1994 - August 1999
Skills
Research Case issues..., Provide guidance to..., Customer/Client Liason, Litigation, Insurance, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Legal Research, Liability, Legal Writing, Research, Medical Malpractice, Social Security Law, Social Security..., Workers' Compensation..., Production of Documents..., Trial Management, deposition transcripts, Cross examination..., Administrative Law, Interrogatories, Liaison between..., Evaluated Medicare Fair..., Protection from Abuse..., Medical documentation, Public Speaking, Legal Support Services, Client Services, Client Counseling, Coaching, Presentation Skills, Employee Training, paralegal services, Advisory Boards, Legal Advice, Advising People, Strategic Planning, Social Media, Strategy, Civil Litigation
Education
King's College 2002 — 2004
Master's degree, Health/Health Care Administration/Management
Maximus University
E-Learning, Affordable Care Act Administration-Healthcare
Syracuse University August 2015 - Present
BNY Mellon May 2015 - June 2015
Maximus Federal Services, Inc. December 2013 - February 2015
Maximus Federal Services, Inc. April 2012 - December 2013
Brighton Recreation and Parks July 2008 - August 2011
CenterState CEO February 2011 - July 2011
Syracuse University Bookstore September 2008 - May 2011
Skills
Public Speaking, Research, Social Media, Microsoft Office, PowerPoint, Public Policy, Political Campaigns, Microsoft Excel, Microsoft Word, Event Planning, Public Relations, Fundraising, Lotus Notes, Google Docs, Procedure Manuals, Legislative Research, Medical Coding, Stock Picking, Team Leadership, Medicare, Bylaws, MBD, Community Outreach, Facebook
Education
Syracuse University - Maxwell School 2015 — 2016
Master’s Degree, Public Administration
Syracuse University - Maxwell School of Citizenship and Public Affairs 2007 — 2011
BA, History, Political Science
Fremont Presbyterian Church October 2015 - Present
MAXIMUS IT September 2015 - Present
MAXIMUS IT October 2014 - September 2015
MAXIMUS Federal Services, Inc. January 2014 - September 2014
MAXIMUS May 2013 - December 2013
MAXIMUS Federal Services, Inc. December 2012 - June 2013
MAXIMUS Federal Services, Inc. March 2012 - February 2013
MAXIMUS Federal Services, Inc. January 2011 - February 2012
Emergency Medical Services Authority (EMSA) February 2009 - January 2011
Java City September 2008 - December 2009
Skills
Microsoft Excel, Research, Customer Service, Administrative..., Legal Research, Program Development, Leadership, Statutory Interpretation, Compliance, Management, PowerPoint, Statutory Compliances, Crisis Communications, Policy Analysis, Program Management, Multiple Project..., Government, Internal Audit, Emergency Management, Consulting, Nonprofits, Training, File Management, Staff Development, Volunteer Management, Microsoft Word, Public Speaking, Data Analysis, Health Care Regulation, Health Care Reform, Microsoft Office, Workshop Facilitation, Critical Thinking, Leadership Development, Teaching, Administrative Law, Community Outreach, HIPAA, Office Management, Quality Assurance, Program Evaluation, Health Insurance, Third Party Claims, Appeals, Employee Training, Editing, Team Building, Data Entry, Administrative..., Policy
Education
University of Maryland University College 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration
University of Maryland University College 2014 — 2016
Masters of Science, Crisis/Emergency/Disaster Management, 3.0
MTI College 2012 — 2013
Associate of Arts (A.A.), Paralegal Studies, 3.5
California State University-Sacramento 2005 — 2010
Bachelor of Science (B.S.), Criminal Justice
Terra Nova High School 2001 — 2005
High School Diploma, 3.4
Maximus Federal Services, Inc. June 2015 - Present
Wingspan Portfolio Advisors May 2012 - October 2014
JPMorgan Chase & Co. July 2011 - May 2012
CSC - Computer Sciences Corporation August 2009 - September 2010
Citi October 2006 - January 2009
The Home Depot January 2005 - October 2006
Sears Holdings Corporation October 2000 - December 2004
Skills
Budgets, Microsoft Office, Sales, Team Building, Vendor Management, Analysis, Credit, Banking, Sales Management, Public Speaking, Risk Management, Business Analysis, Time Management, Management, Program Management, Strategic Planning
Education
University of Phoenix 2011 — 2013
MBA, Human Resources
The University of Texas at Arlington - College of Business 2006 — 2009
Bachelors, Management/Human Resources
Tarrant County College 2007 — 2008
Associate of Art, Business Admin./Management
McDonogh 35 Senior High School
High School Diploma, General Studies
Health Integrity, LLC July 2015 - Present
Maximus Federal Services, Inc. 2013 - 2015
Skills
Computer Proficiency, Medical-Surgical, Charge Nurse, Staff Supervision, Medical Chart Reviews, Medicare Appeals, Type 50 WPM
Education
University of Rochester 2008 — 2011
Master's degree, Family Practice Nurse/Nursing
St. John Fisher College 2006 — 2008
Bachelor’s Degree, Registered Nursing/Registered Nurse
Maximus Federal Services, Inc. September 2015 - Present
Joint Munitions Command July 2014 - September 2015
Ireland Army Community Hospital 2012 - 2014
1st Infantry Division (U.S. Army) September 2012 - March 2013
Uniformed Services University of the Health Sciences 2011 - 2012
Walter Reed Army Institute of Research 2010 - 2011
U.S. Army 2007 - 2009
Walter Reed Army Medical Center 2006 - 2007
Skills
Occupational Health, Preventive Medicine, Public Health, Medicine, Clinical Research, Healthcare Management, Healthcare, Prevention, Epidemiology, Medical Education, Healthcare Information..., Military, Board Certified, Military Experience, DoD, Informatics, Sports Medicine, Occupational Medicine, Army, Policy, Command, EMR, Organizational..., Military Operations, Disaster Response, Medical Research, Aerospace Medicine, Defense, ATLS, Global Health, Security Clearance, Urgent Care, Emergency Medicine, Physicians, Hospitals
Education
Northwestern University - Kellogg School of Management 2015 — 2016
Master of Business Administration (M.B.A.)
Uniformed Services University of the Health Sciences 2009 — 2010
Master of Public Health (MPH)
Touro University 2002 — 2006
Doctor of Osteopathy (D.O.)
Oklahoma State University 1999 — 2002
Bachelor of Science (BS), Microbiology, General
Maximus Federal Services, Inc. December 2014 - Present
Aerotek December 2014 - Present
Miner's Medical March 2012 - September 2013
A Better Today, Inc. May 2009 - September 2011
Clearbrook Treatment Centers, Inc. March 2008 - May 2009
Skills
Psychotherapy
Education
King's College 2002 — 2014
Bachelor of Arts (B.A.), Criminal Justice Sociology
Amazon August 2013 - Present
Maximus Federal Services, Inc. June 2012 - June 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, Team Leadership, Inventory Management
Education
The Southern Baptist Theological Seminary 2012 — 2020
Master's Degree, Christian Ministry
Olivet Nazarene University 2008 — 2012
Bachelor of Science (B.S.) in Philosophy/Biblical Studies, Philosophy and Religious Studies
CVS Health April 2013 - Present
Maximus Federal Services, Inc. November 2008 - July 2012
Maricopa County Public Defender's Office October 2004 - November 2007
Dickie, McCamey & Chilcote June 1996 - August 1998
Skills
Legal Writing, Appeals, Personal Injury, Medical Malpractice, Contract Law, Legal Research, Research, Litigation, Westlaw, Writing
Education
Thomas M. Cooley Law School 1999 — 2004
Juris Doctor (J.D.), Litigation Concentration
Edinboro University of Pennsylvania 1994 — 1998
Bachelor's degree, Communication, General
Maximus Federal Services, Inc. September 2015 - Present
Aerotek June 2015 - August 2015
The Raven Pub June 2014 - May 2015
Olympia Sports May 2010 - May 2015
TEAM Enterprises August 2014 - January 2015
Price Chopper Supermarkets May 2010 - September 2011
Skills
Teamwork, Strategic Communications, Leadership, Social Media, Critical Thinking, Sales Management, Numeracy, Microsoft Word, Microsoft Excel, Sales, Event Planning
Education
State University of New York College at Oswego 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.4
Maximus Federal Services, Inc. June 2015 - Present
Scientific Image Center Management, Inc. March 2014 - March 2015
CVS Caremark Corporation July 2010 - March 2014
Sacramento County Office of Education November 2008 - October 2009
Bethsda Academy of Performing Arts/Imagination Stage 1992 - 1996
Skills
Subject Matter Experts, Customer Service, Coordinating Activities, Customer Support, Customer Satisfaction, Customer Experience, Data Analysis, Data Entry, Claims Management, Claims Resolution, Claims Handling, Schedules, Master Scheduling, Appointment Scheduling, Process Scheduler, Meeting Scheduling, Flexible Schedule, Schedule Control, Appointment Generation, Setting Appointments, Patient Education, Patient Support, Managed Care, Quality Patient Care, Direct Patient Care, Pharmacy, Community Pharmacy, Pharmacy Automation, Pharmacists, Clinical Pharmacy, Clinical Pharmacology, Diabetes, Healthcare, Healthcare Management, Pharmacueticals, Medical Billing, Medical Coding, Sales, Strategic Planning, Eligibility, Veterans Benefits, Veterans Affairs
Education
University of Maryland College Park 1987 — 1991
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Sierra College 2009 — 2010
Pharmacy Technician, Pharmacology
Maximus Federal Services, Inc. June 2015 - Present
Booz Allen Hamilton April 2012 - May 2015
Booz Allen Hamilton May 2010 - April 2012
BAE Systems Information Technology January 2009 - May 2010
Qivliq October 2007 - January 2009
TKC Communications July 2007 - October 2007
TKC Communications November 2005 - July 2007
TKC Communications April 2004 - October 2005
Navy Federal Credit Union September 2002 - April 2004
Children's World Learning Centers May 2000 - May 2002
Skills
Security Clearance, Proposal Writing, DoD, Contract Negotiation, Government Contracting, Risk Mitigation, Organizational Conflict..., FAR, DFAR, Strategic Consulting, Relationship Management, Contract Management, Contractual Agreements, Federal Proposals, Acquisitions, International Security, Customer Service, Trusted Advisor, Public Policy, Management, Government, Analysis, Government Procurement, Risk Management, Defense, Policy, Negotiation, Program Management, Deltek, Proposal Support, Costpoint
Education
George Mason University 2001 — 2011
BA - Government & International Politics, Public Policy & Administration
Maximus Federal Services, Inc. December 2014 - May 2015
Skills
Microsoft Excel, Customer Service, Management, Leadership, Healthcare, Microsoft Word, Public Speaking, Research, PowerPoint, Team Building, Training, Strategic Planning
Education
Dunmore High School 1999 — 2003
Bloomsburg University of Pennsylvania
Sign Language Interpretation and Translation
MD Anderson Cancer Center August 2015 - Present
Aegis Health Security January 2015 - Present
DC Department of Health (DOH) August 2013 - January 2015
Safe America Foundation January 2012 - February 2014
Faunus Global, LLC July 2012 - August 2013
The International Healthcare Solutions Group, LLC March 2009 - July 2012
Ponce School of Medicine & Health Sciences April 2009 - April 2012
U.S. Department of Health & Human Services March 2008 - January 2009
MAXIMUS Federal Services, Inc. November 2006 - March 2008
Pan American Health Organization/ Regional Office of the World Health Organization July 2003 - November 2006
Skills
Global Health, Healthcare, Public Policy, Public Health, Healthcare Management, Healthcare Information..., Policy, Government, Clinical Research, Health Policy, Medicine, Policy Analysis, Public Speaking, Non-profits, Research, Community Outreach, Strategic Planning, Program Evaluation, Hospitals, Grants, Health Services Research, Leadership, Emergency Management, Community Development, Strategic Partnerships, Administration, Strategy, International Relations, Epidemiology, Medical Education, Governance, Analysis, Healthcare Consulting, Strategic Communications, Lifesciences, Prevention, Health Education, System Administration, International Health, Governmental Affairs, Management, EHR, Executive Management, Informatics, Infectious Diseases, Quality Improvement
Education
University of Hartford 1997 — 1999
MBA
Ponce School of Medicine 1984 — 1988
MD
University of Puerto Rico 1980 — 1984
Maximus Federal Services, Inc. July 2014 - Present
Maximus Federal Services, Inc. January 2014 - July 2014
Maximus Federal Services, Inc. November 2012 - December 2013
MAXIMUS August 2010 - November 2012
MAXIMUS May 2007 - July 2010
MAXIMUS November 2006 - May 2007
MAXIMUS August 2006 - November 2006
Veterans Health Administration August 2005 - May 2006
Hospice of Pasadena August 2004 - May 2005
Ballentine Stepping Stones April 2001 - August 2004
Skills
Strategic & Tactical..., Facilities & Technology..., Process Improvement, Cross-functional Team..., Operational Efficiency, Project Portfolio..., Public Administration, Managed Care, Quality Assurance, Risk Management, Community Outreach, Business Development, Business Relationship..., Client Management, Strategic Planning, CRM, Program Management, Nonprofits, Government, Leadership, Team Building, Training, Change Management, Management, Project Management, Budgets, Policy, Strategy, Contract Management, Business Process, Outsourcing, Grants, Governance, PMO, Business Process..., Analysis, Start-ups, Organizational..., Management Consulting, Data Analysis, Performance Management, Business Analysis, Project Planning
Education
University of Southern California
MPA
University of Southern California
MSW
Michigan State University
BA
Michigan State University
BS
MAXIMUS Federal Services January 2012 - Present
MAXIMUS Federal Services, Inc. January 2006 - December 2011
Maximus Federal Services, Inc. 1999 - 2005
Skills
Program Management
Education
Pennsylvania State University, The Dickinson School of Law 1989 — 1992
Doctor of Law (JD)
Brandeis University 1982 — 1986
BA, Economics
Palmerton High School
Palmerton High School
Palmerton High School
Immigration Law Firm December 2010 - Present
Maximus Federal Services, Inc. July 2008 - May 2009
L. David Wolfe, P.C. September 2006 - June 2008
Atlanta Legal Aid Society July 2005 - August 2005
Queens District Attorney's Office May 2004 - July 2004
Wingate, Kearney & Cullen February 2001 - July 2003
The Bronx Supreme Court August 1999 - December 1999
Skills
Personal Injury
Education
Appalachian School of Law 2003 — 2006
City University of New York-John Jay College of Criminal Justice 1996 — 2000
MAXIMUS Federal Services, Inc. July 2014 - Present
MAXIMUS Federal Services January 2012 - July 2014
MAXIMUS 2006 - 2012
MAXIMUS 2002 - 2006
Skills
Legal Research, Appeals, Family Law, Mediation, Arbitration, Legislation, Managed Care, Process Improvement, Government, Policy, Medicare, Public Policy, Policy Analysis, Leadership
Education
University of Baltimore School of Law 1999 — 2002
Juris Doctorate
Stevenson University 1995 — 1999
Bachelor of Science
Wegmans Food Markets July 2015 - Present
MAXIMUS Federal Services, Inc. December 2013 - July 2015
Keller Williams Realty Greater Rochester July 2014 - May 2015
Walther REALTORS May 2013 - July 2014
MAXIMUS Federal Services, Inc. June 2010 - December 2013
MAXIMUS Federal Services, Inc. June 2009 - June 2010
Howard M. Proskin & Associates, Inc. February 2008 - June 2009
Thomson West (now Thomson Reuters) September 2004 - February 2008
National Grants Conferences January 2006 - May 2006
Skills
Quality Assurance, Internal Auditing, Software Documentation, Microsoft Office, Project Management, Technical Writing, Editing, HTML, Instructional Design, Research, XML, Publishing, Training, Baking, ISO 9001:2008, URAC, Real Estate Transactions, Real Estate, Real Estate License, Real Estate Negotiating, Listing Homes, Assisting First Time..., Customer Service, Process Improvement, Microsoft Excel, Data Analysis, Management
Education
State University of New York College at Geneseo 2000 — 2004
BA, English, Psychology (minor)
Irondequoit High School 1996 — 2000
ERIECO Women's Post #1586 American Legion June 2015 - Present
Law Office of Kathleen A. Garvey September 2014 - Present
WNY Veterans Housing Coalition July 2014 - June 2015
NYS Women, Inc. 2014 - 2015
NYS Women, Inc. 2014 - 2015
NYS Women, Inc. 2014 - 2015
New York State Unified Court System November 2011 - March 2014
WBASNY WNY 1999 - 2013
Maximus Federal Services January 2006 - November 2011
Maximus Federal Services, Inc. June 1999 - December 2005
Skills
Appeals, Public Speaking, Legal Research, Strategic Planning, Legal Writing, Mediation, Policy, Courts, Nonprofits
Education
SUNY Buffalo Law School 1995 — 1998
JD, Law
Webster University 1985 — 1987
MA, Business Management
State University of New York College at Buffalo 1973 — 1977
MS, Nursing
D'Youville College 1969 — 1973
BSN, Nursing
Maximus Federal Services, Inc. March 2011 - Present
Maximus Federal Services, Inc. November 2008 - February 2011
Associated Surgeons July 1990 - April 2008
Skills
Health Policy, Medicine, Quality Assurance
Education
Temple University School of Medicine 1980 — 1984
Doctor of Medicine (M.D.)
Muhlenberg College 1974 — 1978
Bachelor of Science (BS) Magna Cum Laude, Natural Sciences
MAXIMUS Operations Support Manager Social Security's Ticket to Work Program October 2014 - Present
MAXIMUS Federal Services, Inc. October 2014 - Present
MAXIMUS April 2012 - October 2014
State of Wisconsin July 2001 - April 2012
WI Division of Vocational Rehabilitation July 2001 - March 2012
Skills
Policy, Nonprofits, Public Speaking, Community Outreach, Public Policy, Government, Program Evaluation, Policy Analysis, Program Development, Social Services, Grants, Fundraising, Grant Writing, Case Management, Volunteer Management
Education
Northern Illinois University 1972 — 1985
Doctorate of Education, Counselor Education
General Code April 2015 - Present
Maximus Federal Services, Inc. September 2014 - February 2015
ABVI-Goodwill January 2009 - October 2014
Kohl's Department Stores August 2004 - January 2009
Valeo September 1985 - May 2004
Skills
Customer Relations, Development Of Policies, Customer Service, Energy, Coaching, Escalation, Inbound, Customer Retention, Customer Experience, Day-to-day Operations, Customer Satisfaction, Process Management, Call Center, Service Management, People Management, KPI, Feedback, Microsoft Office, Retail Management, ADP Payroll, PeopleSoft, People Development, Management, Policy, Leadership, Call Centers, Training, Human Resources, Team Leadership, CRM, Retail, Analysis, Store Management, Inbound Marketing, Key Performance..., Team Building
Education
State University of New York Empire State College 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Empire State University 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
West Irondequoit High School 1981 — 1984
High School Diploma
Maximus Federal Services, Inc. March 2015 - Present
MAXIMUS Federal Services December 2013 - May 2015
McPartland Law, LLC April 2012 - September 2013
General Nutrition Centers, Inc August 2005 - March 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Leadership, Research, Management, Process Improvement, Project Management, Strategic Planning, Public Speaking, Litigation
Education
University of Pittsburgh School of Law 2001 — 2004
Juris Doctor
University of Pittsburgh 1997 — 2001
Bachelor of Science (B.S.), Business Administration
Maximus Federal Services, Inc. June 2012 - Present
Marian Community Hospital June 1986 - August 2012
Skills
Healthcare, Inventory Management, Customer Service, Data Entry, Healthcare Management, Public Speaking, Microsoft Excel, Leadership, Access, Hospitals, Cpr Certified, Research, Software Documentation, Microsoft Office, Community Outreach
Education
Marywood University 1988 — 1989
Sacred Heart High School 1985 — 1988
Maximus Federal Services, Inc. December 2014 - Present
Catherine McAuley Center April 2014 - November 2014
Lackawanna County Area Agency on Aging December 2004 - March 2013
Consumer Credit Counseling Service of NEPA May 1994 - January 2003
Skills
Case Management, Community Outreach, Crisis Intervention, Social Services, Nonprofits, Customer Service
Education
University of Scranton
Bachelor's degree, Sociology
Lackawanna College
Associate of Science (A.S.), Business
West Scranton High School
High School Diploma, Academic
Maximus Federal Services, Inc. 2013 - 2014
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Outlook, Data Entry, Research, Event Planning, Social Media
Education
Kaplan College-Brownsville 2015 — 2016
Medical Practice Management
Kaplan College-Brownsville 2004 — 2005
Computer Business Specialist, Office business, Microsoft Office
Maximus Federal Services, Inc. 2010 - Present
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 2001
Bachelor's degree, Registered Nursing/Registered Nurse
University of Rochester
Master of Science (M.S.), Leadership and Health Promotion
MITC Software September 2015 - Present
Maximus Federal Services, Inc. July 2014 - May 2015
CVS Pharmacy March 2010 - July 2014
McDaniel College August 2010 - May 2012
Skills
Quality Assurance, Customer Service, Microsoft Excel, Management, Human Resources, Microsoft Office, Analysis, Financial Operations, Data Analysis
Education
McDaniel College 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Maximus Federal Services, Inc. June 2012 - Present
Maximus Federal Services, Inc. August 2006 - Present
East Rochester Volunteer Ambulance Corp. May 1985 - December 2012
Shaw's Keystroke Services August 2000 - January 2006
Loughlin's Home Day Care September 1984 - June 2000
Education
Monroe #1 BOCES
Medical Transcription
Monroe Community College
Associate’s Degree