Experience
Mercedes-Benz USA, LLC   June 2013 - Present
Mercedes-Benz USA, LLC   June 2009 - May 2013
Mercedes-Benz USA, LLC   December 2003 - June 2009

Skills
SOA, SQL, Agile Methodologies, Software Project..., Enterprise Architecture, Websphere, Performance Tuning, Data Warehousing, Scrum, Solution Architecture, SDLC, Databases, AIX, XML, Microsoft SQL Server, PL/SQL, Java Enterprise Edition, JSP, Test Driven Development, Oracle, Tomcat, Certified Scrum Master..., DB2, Weblogic, WebSphere

Education
Sofia University St. Kliment Ohridski   1995 — 1999

Experience
International Training Solutions, Inc.   2000 - Present
International Training Solutions, Inc.   August 2013 - Present
Penske Automotive Group  June 2012 - Present
Mercedes-Benz Canada  January 2012 - Present
International Training Solutions, Inc.   February 1980 - Present
Mercedes-Benz USA, LLC   2007 - Present
Paul Webb Training - Automotive   February 1988 - Present
Paul Webb Training   November 1980 - Present
Mercedes-Benz Canada  2012 - 2014
Mercedes-Benz Canada  2012 - 2014

Skills
Leadership Development, Coaching, Team Building, Negotiation, Sales Management, Automotive, Account Management, Motivational Speaking, Sales, Sales Process, Operations Management, Customer Satisfaction, Income Statement, Business Development, Public Speaking, Entrepreneurship, Marketing Strategy, Recruiting, Training, Process Improvement, Leadership, Strategy, Selling, Management, Customer Retention, B2B, Time Management, Selling Skills, Customer Service, P&L, Profit, Pricing

Education
Harvard Business School   2009 — 2009
Organizational Leadership

Paul McKenna Training Limited   2003 — 2007
Masters, NLP

Experience
The Computer Merchant  May 2015 - Present
Automotive Fixed Operations Professional   June 2009 - Present
Disneyland Resort  February 2010 - June 2015
Calvary Chapel (Tracy, CA)   February 2004 - February 2010
World Financial Group, USA (WFG)   December 2007 - January 2010
Infiniti Of Oakland/Luxury Motors   January 2009 - June 2009
MSX International  October 2007 - November 2007
Lawrence Volvo   May 2006 - October 2007
Stead Motors Of Walnut Creek   January 2004 - December 2005
Mercedes-Benz USA, LLC   April 1999 - January 2004

Skills
Leadership, Training, Teamwork, Operations Management, Team Building, Automotive, Sales, Vehicles, Management, Business Planning, Customer Retention, Marketing, Customer Service, Process Improvement, Negotiation, Budgets, Retail, Profit, Microsoft Office, Time Management, Automobile, Supply Chain Management, Staff Development, Hospitality Industry, Forecasting, Program Management, Sales Management, Guest Recovery, Parts, Inventory Management, Sales Process, Dealer Management, Event Management, Sales Operations, New Business Development, Product Marketing, Financial Analysis, Team Leadership, Reynolds, Marketing Strategy, Human Resources, Networking, Dealer Fixed Operations, Pricing, Automotive Repair, Income Statement, Committed to Customer..., ADP, Reynolds &..., Customer Satisfaction

Education
University of Southern California
Bachelor Science, Business Adminstration

Los Angeles Trade-Technical College
AA

Saint Mary's College of California   2008 — 2008
MBA

Experience
American Express Global Business Travel  September 2010 - Present
American Express  August 2009 - November 2010
American Express  January 2009 - October 2009
American Express  June 2007 - January 2009
Mercedes-Benz USA, LLC   October 2006 - June 2007
Mercedes-Benz, USA LLC  April 2005 - October 2006

Skills
Financial Modeling, Strategy, Analytical Reasoning, Financial Analysis, Business Strategy, Product Development, Project Planning, Customer Satisfaction, Relationship Management, Corporate Finance, Analytics, Competitive Analysis, Business Analysis, Marketing, Strategic Planning

Education
The New School   2003 — 2007
MA

Ramapo College of New Jersey   2001 — 2003
B.A.

Experience
Legends  April 2015 - Present
Mercedes-Benz USA  December 2013 - April 2015
Mercedes-Benz USA, LLC   June 2011 - December 2013
Mercedes-Benz USA, LLC   March 2011 - June 2011
Legends  May 2010 - August 2010
Project Ladybug   August 2009 - December 2009

Skills
Event Planning, Management, Event Management, Budgets, Marketing Communications, Program Management, Training, PowerPoint, Editing, Human Resources, Social Networking, Public Relations, Project Management, Social Media, Purchasing Processes, Marketing, Time Management, Customer Service, Microsoft Excel

Education
Ramapo College of New Jersey   2007 — 2011
Bachelor of Science, Business Administration

Excelsior College   2014 — 2017
Master of Business Administration (MBA)

The American University of Rome

Experience
Jaguar Land Rover North America  April 2015 - Present
Mercedes-Benz USA, LLC   January 2014 - March 2015
Mercedes-Benz Financial Services USA, LLC  September 2013 - January 2014
Mercedes-Benz USA, LLC   August 2012 - September 2013
Haro Podiatry Center   September 2011 - July 2012
Corporate Art Express   January 2005 - March 2007

Skills
Sales Management, Marketing, Leadership, Competitive Analysis, Marketing Management, Microsoft Excel, CRM, Social Media Marketing, Online Advertising, Direct Sales, PowerPoint, Business Strategy, Access, Online Marketing, Negotiation, Recruiting, Public Speaking, Marketing Research, Data Analysis, SEO, Google Analytics, Salesforce.com, Forecasting, Financial Analysis, Advertising, Sales

Education
Montclair State University   2011 — 2013
Bachelor of Science (BS), Business Administration; Marketing and Management, GPA: 3.6

Experience
Konica Minolta Business Solutions U.S.A., Inc.   December 2010 - Present
Konica Minolta Business Solutions, USA Inc.   October 2007 - December 2010
Mercedes-Benz USA, LLC   December 2006 - June 2007
Mercedes Benz USA  December 2004 - December 2006
Mercedes Benz USA  December 2002 - December 2004
Mercedes Benz USA  January 2002 - December 2002
Mercedes Benz USA  July 2000 - January 2002

Skills
Customer Satisfaction, Sales Process, New Business Development, Account Management, B2B, Business Development, CRM, Marketing, Social Media, Leadership, Social Media Marketing, Advertising, Email Marketing, Direct Sales, Project Management, SEO, Cross-functional Team..., Customer Service, Strategy, Training, Management, SEM, PPC, Salesforce.com, Marketing Management, Strategic Partnerships, Product Marketing, Lead Generation, Marketing Strategy, Solution Selling, Sales Management, Selling, Customer Retention, Trade Shows, Product Management, Online Advertising, Direct Marketing, Sales, User Experience, Sales Operations, Market Research, Event Planning, Budgets, Sales Presentations, Marketing Communications, Competitive Analysis, Online Marketing, Team Leadership

Education
Berkeley College   1999 — 2001
Associate's degree, Business Administration/Marketing

Northern Highlands Regional High School

Experience
GEICO  November 2013 - Present
American Airlines  August 2012 - August 2013
JPMorgan Chase  July 2011 - August 2012
Mercedes Benz USA LLC  March 2002 - July 2011

Skills
Customer Service, Microsoft Excel, Time Management, Quality Assurance, Microsoft Office, Administrative..., Leadership, Training, Customer Satisfaction, Call Centers, Performance Management, Account Management, Human Resources, Operations Management, Vendor Management, Forecasting, Data Analysis, Team Building, Recruiting, Business Analysis, Negotiation, Strategic Planning, Process Improvement, Microsoft Word, Budgets, Payroll, Coaching, Sales Management, Sales, Marketing, Management

Education
Robert Morris University - Illinois   1989 — 1990
A. A. S, Paralegal Legal Administration

Eastern Kentucky University

Experience
Hybrid Electric Vehicle Team at Virginia Tech   January 2015 - Present
Math Emporium   January 2014 - Present
Mercedes-Benz USA LLC.  August 2014 - December 2014
Bloqcim S.A.   June 2013 - July 2013
ISU CAT Tutoring Center   August 2012 - May 2013
DLR  February 2008 - March 2008

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Matlab, Mathematica, Photoshop, Solidworks, AutoCAD, Autodesk Inventor, Teamwork, Time Management, JMP, Team Leadership, Autodesk Software, Autodesk/Simulation..., LT Spice/ PSpice, Leadership, Programming, Teaching, Communication, Spanish

Education
Virginia Polytechnic Institute and State University   2013 — 2016
Bachelor of Science (B.S.), Mechanical Engineering, 3.62

Idaho State University   2011 — 2013
Bachelor of Science (BS), Mechanical Engineering, 3.56

Experience
D&M Holdings  December 2011 - Present
Diageo plc  November 2003 - May 2011
Mercedes-Benz USA LLC  July 1997 - November 2003
Mercedes Benz USA LLC  June 1993 - June 1997
Gary J. Wenzel, CPA   June 1989 - June 1993
KPMG, Peat Marwick  November 1985 - June 1989
D'Arcangelo & Co. CPA's   June 1981 - November 1985

Skills
International Tax, Transfer Pricing, Corporate Tax, Tax, Mergers, Financial Reporting, Accounting, Tax Accounting, Forecasting, Auditing, SAP, Budgets, Process Improvement, IFRS, Financial Analysis, Due Diligence, Strategic Financial..., Sarbanes-Oxley, Strategic Planning, Mergers & Acquisitions, Leadership, Internal Audit, Strategy, Management, CPA

Education
Pace University - Lubin School of Business   1988 — 2001
MST / EMBA, Masters in Taxation / Executive MBA - Business

University at Albany, SUNY   1979 — 1981
BS - Accounting, Accounting / Economics

Experience
Mercedes Benz USA  February 2011 - Present
DeFino Realtors   May 2005 - Present
Mercedes-Benz USA, LLC   July 2007 - February 2011
Mercedes-Benz USA  January 2006 - July 2007
Superior Home Mortgage  September 2006 - April 2007
Mercedes-Benz USA  March 1998 - December 2005

Skills
Automotive, Real Estate, Microsoft Office, Social Media, Word, PowerPoint, Social Media Marketing, Facebook, Marketing Management, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Customer Service, Entrepreneurship, Management, Marketing, Marketing Communications, Marketing Strategy, Sales, Microsoft Word, Retail, Vehicles, Warranty, Market Research, Leadership, Product Development, Forecasting, Online Marketing, Team Building, Automobile

Education
William Paterson University of New Jersey   1999 — 2004
Bachelor's degree, Marketing

Bergen Community College   1995 — 1999
Associate in Science, Business

Quinnipiac University   1994 — 1995
Associate of Science, Business Administration

Indian Hills High School   1990 — 1994

Experience
Mercedes Benz USA  May 2011 - Present
Mercedes Benz USA LLC  October 2006 - May 2011
Mercedes-Benz USA LLC  November 2001 - October 2006
Mintz Rosenfeld & Company LLC   September 1993 - November 2001

Skills
Financial Reporting, Accounting, Financial Analysis, Process Improvement, Forecasting, Capital Budgeting, Auditing, Internal Controls, Consolidation, SAP, Sarbanes-Oxley, Financial Accounting, Account Reconciliation, US GAAP, Financial Statements, Accounts Payable, Financial Audits, Variance Analysis, General Ledger, CPA, GAAP, Microsoft Excel, IFRS, Internal Audit, Management, Budgets, Finance, Cash Flow, Sarbanes-Oxley Act, Cash Management, Financial Forecasting, Managerial Finance

Education
Montclair State University   2004 — 2007
MBA, Finance, International Business

William Paterson University of New Jersey   1987 — 1991
B.S., Accounting

Paramus Catholic   1983 — 1987
High School Diploma

Experience
Northeast Wellness Consulting   October 2013 - Present
Mercedes-Benz USA, LLC   November 1998 - September 2013

Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Continuous Improvement, Training Delivery, Training, Curriculum Design, Customer Retention, Sales Process, Dealers, Sales Management, Parts, Team Building, Process Improvement, Management, Warranty, Customer Satisfaction, Strategic Planning

Education
Long Island University   1991 — 1995
MBA, Business Administration

Experience
Cadillac  July 2015 - Present
Mercedes-Benz USA, LLC   2008 - June 2015
Mercedes-Benz USA, LLC   2005 - 2008
Mercedes-Benz USA, LLC   2000 - 2005
Mercedes-Benz USA, LLC   1997 - 2000
Mercedes-Benz USA, LLC   1994 - 1996
Mercedes-Benz USA, LLC   1986 - 1994

Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Parts, Dealer Management, Profit, Dealers, Sales Management, Sales Operations, Aftersales, Team Building, Sales Process, Warranty, Negotiation, Retail, Pricing, Management, Sales, Process Improvement, Continuous Improvement, B2B, Automotive Engineering, Fleet Management, Automotive Repair, Customer Service, Purchasing, Powertrain, App Development, Business Coaching, Social Media Marketing

Education
Pace University - Lubin School of Business
Dual MBA, Marketing and Strategic Management

Montclair State University
Industrial Education and Technology, magna cum laude

Experience
Mercedes-Benz USA, LLC   July 2014 - Present
Mercedes Benz USA, LLC  June 2011 - Present
Toyota Motor Sales USA, inc  January 2001 - June 2011
Toyota Motor Sales USA, Inc  September 2002 - October 2005
Toyota Motor Sales USA, Inc  November 2001 - August 2002
Toyota Motor Sales USA, Inc  January 2001 - October 2001
New York Life Insurance Company  May 2000 - January 2001
University of New Mexico Daily Lobo   August 1999 - May 2000
New Mexico Public Interest Group   May 1998 - August 1998
AAA Auto Sales   January 1994 - August 1996

Skills
Account Management, Automotive Aftermarket, Advertising, Salesforce.com, Automotive, Sales, Vehicles, Profit, Automobile, Customer Satisfaction, Negotiation, Dealers, Customer Retention, Operations Management, Sales Operations, Forecasting, Sales Management, Marketing, Retail, New Business Development, Sales Process, Business Planning, Sales Presentations, Dealer Management, Management, Friendly Personality, Warranty, Parts, Inventory Management, Pricing, Aftersales, Competitive Analysis, Fleet Management, B2B, Automotive Repair, Market Planning, Purchasing, Automotive Parts, Selling, Team Building, Continuous Improvement, Toyota Production System, Tires, Cross-functional Team..., Reynolds, P&L, Market Analysis, Recruiting, Deal Closure

Education
The University of New Mexico - Robert O. Anderson School of Management   1996 — 2001
Bachelor of Business Administration (BBA), Marketing

The University of Edinburgh   2000 — 2000
Exchange, Business, Advertising

East Wood High   1992 — 1996

Experience
Hendrick Automotive Group  July 2012 - Present
Mercedes-Benz USA LLC  December 2007 - July 2012
Mercedes-Benz USA  March 2004 - December 2007
IPS Associates, LLC   January 2002 - January 2004
Unifoil Corporation  January 2001 - January 2002
Pearson Education  January 2000 - June 2000
Dantec Dynamics   January 1999 - January 2000

Skills
Automotive, Customer Satisfaction, Lotus Notes, Continuous Improvement, Operations Management, CRM software, Inventory Control, Managing Employees, Managing Budget, SAP, Unica, Vista, JIRA, Microsoft Office, Sarbanes-Oxley, Reynolds & Reynolds, Sales, Automotive Repair, Warranty, Customer Service, Automotive Aftermarket, Vehicles, Purchasing, Budgets, CRM, Management, Sales Management, Cross-functional Team..., Reynolds, Process Improvement, Automobile, Vendor Management, Retail, Strategy, Parts, Customer Retention, Profit, Dealers, Marketing, Dealer Management, Analysis, Automotive Electronics, Automotive Parts, Logistics, Leadership, Inventory Management, Tires, Software Documentation, Pricing, Sales Process

Education
Corporate College Services, Inc.   2010 — 2014
Organization Management & HR Management

Cittone Institute   1998 — 1998
CP, Computer Programming

Ramapo College of New Jersey   1995 — 1997

Dean College   1994 — 1995

Experience
Keller Williams Metropolitan  July 2015 - Present
Kay & eLLe Productions, LLC.   September 2013 - Present
ADP  December 2014 - February 2015
CareOne Management LLC  September 2014 - November 2014
R&R Marketing  June 2011 - August 2014
Neptune Communications, LLC.   September 2010 - June 2011
Mercedes Benz USA, LLC  April 2007 - June 2011
Curtis Circulation Company, Inc   November 2006 - April 2007
Shiseido Cosmetics America  September 2006 - November 2006
The League of Women Voters of New Jersey State HQ   February 2005 - June 2006

Skills
Event Planning, Microsoft Excel, Creative Writing, Data Analysis, Social Media, Customer Service, Microsoft Office, PowerPoint, Budgets, Outlook, Microsoft Word, Marketing Strategy, microsoft outlook, Lotus Notes, Management, Public Relations, Hospitality, Retail, Event Management, Nonprofits, Social Networking, Social Media Marketing, Marketing, Sales, Email Marketing, Facebook, Marketing Communications, Brand Management, Account Management

Education
Rutgers, The State University of New Jersey - Rutgers Business School   2013 — 2016
Masters in Business Administration, Marketing

The College of New Jersey (formerly Trenton State College)   2002 — 2006
Bachelor of Arts, Criminology and Justice Studies / Women & Gender Studies

Norther Valley Regional High School   1998 — 2002
Highschool Diploma

Experience
Mercedes-Benz USA  August 2012 - Present
Mercedes Benz USA  November 2009 - September 2012
Mercedes- Benz USA LLC  2007 - October 2010
Mercedes- Benz USA  October 2004 - April 2007
The Sporting News  September 2001 - November 2003
Ogilvy & Mather  September 1998 - September 2001

Skills
Market Analysis, Competitive Analysis, Strategy, Management, Automotive, Marketing Research, Analytics, Cross-functional Team..., Integrated Marketing, Customer Retention, Product Management, Market Planning, Digital Marketing, Customer Experience, Brand Management, Product Marketing, Marketing Management, Media Planning, Media trained, Voice of the Customer..., Media Sales, Social Media, Community Management, Community Engagement, mtab analysis, Polk Insight & Polk..., Strategic Vision, Medallia VOC, Marketing, Marketing Strategy, Strategic Planning, Customer Satisfaction, Market Research, Forecasting, Product Development, Advertising, Sales

Education
Fordham University - Graduate School of Business Administration   2003 — 2004
MBA, Marketing & Management

Fordham University
B.A., Communications

Experience
Mercedes Benz USA LLC.  October 2003 - Present
MBUSA  2003 - Present
Mercedes Benz USA  2003 - 2008
Universal Technical Institute  2002 - 2003

Skills
Continuous Improvement, Automotive Repair, Automobile, Automotive, Coaching, Leadership Development, Process Improvement, Technical Writing, Instructional Design, Vehicles, Instructor-led Training, Leadership, Customer Satisfaction, Sales, Training, Microsoft Office, Team Building, Customer Service, Operations Management, Customer Retention, Team Leadership, Profit, Sales Process, Microsoft Excel, Captivate, Strategic Planning, Cross-functional Team..., Parts, Program Management, Project Management, Management, Sales Management

Education
Florida State College at Jacksonville   2000 — 2002
AA, Education

Experience
ArgentCon LLC   March 2009 - Present
Mercedes-Benz USA LLC  February 2002 - January 2009
Mercedes Benz Espana   March 1998 - January 2002
Daimler Benz AG   January 1988 - February 1998
Mercedes-Benz AG Gaggenau   September 1982 - December 1987

Skills
Automotive, Vehicles, Automobile, Strategic Financial..., International Sales, Logistics Management, Program Management, Business Strategy, Negotiation, Team Building, Process Improvement, Business Planning, Automotive Aftermarket, Customer Satisfaction, Leadership, Customer Retention, Forecasting, Change Management, Strategic Planning, New Business Development, Continuous Improvement, Profit, Finance, Cross-functional Team..., Operations Management, Purchasing, Sales Management, Competitive Analysis, Pricing, Strategy, Budgets, Parts, Sales Operations, Dealers, Inventory Management, Sales, Management, Supply Chain Management, Sales Process, Product Development, Manufacturing, Retail, Corporate Finance, Committed to Customer...

Education
Universität Karlsruhe (TH)   1976 — 1982
Diplom Wirtschaftsingenieur, Finance, Controlling, Production Planning, Operations Research, IT

Technische Gymnasium Mannheim   1972 — 1975
Abitur

Experience
Mercedes-Benz USA  November 2013 - Present
Mercedes-Benz USA  October 2011 - November 2013
Mercedes Benz USA, LLC  January 2002 - October 2011
AT&T Wireless  October 1998 - May 2005
The Cellular Store   March 1997 - October 1998

Skills
Automotive, Telematics, Automotive Aftermarket, Customer Satisfaction, Vehicles, Automobile, Parts, Process Improvement, Marketing, Continuous Improvement, Competitive Analysis, Sales Operations, Team Building, Strategic Planning, Marketing Strategy, Customer Retention

Education
Rowan University   1994 — 1998
Bachelor of Science (B.S.), Marketing

Experience
Mercedes-Benz USA, LLC   January 1999 - Present
Port Authority of NY & NJ  1995 - 1999

Education
Fordham University School of Law   1987 — 1989
Juris Doctorate, Law

Experience
Mercedes-Benz USA, LLC   June 2002 - August 2015
Mercedes-Benz USA  March 2014 - July 2015
Mercedes-Benz USA  August 2012 - March 2014
Mercedes-Benz USA  May 2009 - August 2012
Mercedes-Benz USA  November 2006 - May 2009
Mercedes-Benz USA  July 2004 - November 2006
Mercedes-Benz USA  January 2003 - July 2004
Mercedes-Benz USA  June 2002 - January 2003
Merck  March 1997 - July 2000
Bristol-Myers Squibb  August 1996 - March 1997

Skills
Product Launch, Competitive Analysis, Cross-functional Team..., Strategic Planning, Market Analysis, Marketing Strategy, Market Research, Market Planning, Forecasting, Business Development, Product Development, Product Management, Strategy, Sales, CRM, Budgets, Contract Negotiation, Marketing Management, Sales Operations, Strategic Partnerships, Marketing, Pricing, Retail, Account Management, Negotiation, Vehicles, Automotive, Sales Management, Management, Business Planning, Brand Management, Team Building, Customer Satisfaction, New Business Development, Leadership, Operations Management, Business Strategy, Product Marketing

Education
University of Pennsylvania - The Wharton School   2000 — 2002
Master of Business Administration (M.B.A.), Health Care Management

Rutgers, The State University of New Jersey-New Brunswick   1991 — 1996
BS, Pharmacy, 3.94 GPA

Immaculata   1987 — 1991

Experience
Mercedes-Benz USA  January 2012 - Present
Donnay Services, Inc   August 1999 - Present
Mercedes-Benz USA, LLC   August 2004 - December 2011
Mercedes-Benz USA  May 1996 - July 2004
Tiffany Computer Systems   June 1991 - May 1996
Deer Park Spring Water   October 1990 - May 1991
National Computer Systems  July 1987 - October 1990

Skills
Project Management, Customer Satisfaction, Process Improvement, Cross-functional Team..., Program Management, Business Analysis, Team Leadership, Project Planning, Strategic Planning, SDLC, Consulting, Networking, Management, Software Project..., Business Process..., Integration, Vendor Management

Education
NJIT

Experience
Mercedes-Benz USA  May 2013 - Present
Mercedes-Benz USA, LLC   March 2011 - May 2013
Mercedes Benz USA  September 2006 - March 2011
Mercedes-Benz USA, LLc   November 1999 - August 2006

Skills
Automotive, Vehicles, Warranty, Profit, Customer Satisfaction, Legal, Brand Management, Building Brand Awareness

Education
Seton Hall University School of Law
Juris Doctor

Syracuse University - Martin J. Whitman School of Management
B.S, Marketing/Law and Public Policy

Experience
Fisker Automotive and Technology Group   November 2014 - Present
GDM Convergence   December 2012 - Present
CODA Automotive, Inc.   November 2011 - December 2012
Mercedes-Benz USA, LLC   2005 - 2011
Mercedes-Benz USA, LLC   September 2008 - January 2010
DaimlerChrysler, LLC   February 1998 - May 2005
Warnes International Vehicles, Inc.   March 1996 - September 1997
GE Appliances (CAMCO)   1994 - 1995
The Shell Company of Turkey Ltd.   1990 - 1990
FARO Technologies  1989 - 1990

Skills
Electric Vehicles, Energy Storage, Engineering Management, Product Development, Vehicles, Project Management, Program Management, Automotive Engineering, Root Cause Analysis, Process Improvement, FMEA, Value Engineering, Quality Control, Cross-functional Team..., Manufacturing, Continuous Improvement, Six Sigma, Powertrain, Quality Management, Operations Management, Product Design, HEV, Engineering, Recurrence Prevention, Concurrent Engineering, Kanban, Management, Energy, Matlab, Testing, MS Project, Finite Element Analysis, Batteries, Analysis, ANSYS, Product Management, Project Planning, Catia, Start-ups, DFMEA, Automotive, PPAP, Manufacturing..., Process Engineering, Lean Manufacturing, Kaizen, APQP, 5S, GD&T, SPC

Education
McGill University
Master of Engineering, Electrical - The Photonic Systems Group

McGill University
Bachelor of Engineering, Mechanical Engineering

Vanier College
Diploma of Collegial Studies, Pure and Applied Sciences

Chomedey Polyvalent High School

École Armen-Québec

Experience
Mercedes-Benz USA, LLC   February 2013 - Present
IBM Global Services  May 2010 - January 2013
Various  2008 - 2009
Axium International  July 2004 - January 2008
Workplace Software   2000 - 2004
Vertical Solutions  1995 - 2000
Merrill Lynch  1992 - 1995

Skills
Project Management, Business Analysis, Program Management, Vendor Management, Agile Methodologies, Product Management, Data Center, Enterprise Software, Management, SQL, Windows Server, Windows Registry, Windows NT, Windows 2000, Windows XP Pro, Exchange 2010/2007/2003, IIS, MS Project, Microsoft Excel, Microsoft Office, Microsoft Word, TCP/IP, Market Data, Outlook, Lotus Notes

Education
Stony Brook University   1985 — 1989
B.S., Biochemistry

James Madison High School

Experience
Mercedes-Benz USA, LLC   January 1999 - Present
Port Authority of NY & NJ  April 1994 - December 1998
Waters McPherson McNeil   September 1989 - March 1994

Skills
Litigation, Legal Writing, Legal Research, Corporate Law, Commercial Litigation, Legal Issues, Civil Litigation, Negotiation, Arbitration, Intellectual Property, Product Liability, Trials, Employment Law, Strategic Planning, Mediation, Marketing, Product Marketing

Education
Fordham University School of Law   1986 — 1989
Juris Doctorate, Law

Stony Brook University
Bachelors, Social Science

Experience
HSBC Global Banking and Markets  September 2014 - Present
BNY Mellon Clearing   July 2010 - June 2014
Morgan Stanley  June 2007 - January 2009
Credit Agricole Cheuvreux  February 2005 - June 2007
MERCEDES-BENZ USA, LLC   August 1998 - January 2005

Education
Baruch College, City University of New York (CUNY)   1994 — 1998
B.B.A, Marketing Management

Experience
Mercedes-Benz USA LLC  April 2010 - Present
Mercedes-Benz USA LLC  January 2008 - March 2010

Education
University of Cincinnati   1983 — 1988
B.A., Economics

Experience
MBUSA  June 2014 - Present
MBUSA  January 1991 - Present
Mercedes-Benz USA, LLC   1991 - Present
mbusa  1991 - 2009
Chevrolet Motor Division  1977 - 1981

Skills
Automotive, Vehicles, Automobile, Parts, Automotive Aftermarket, Continuous Improvement, Customer Satisfaction, Operations Management, Microsoft Office, Process Improvement, Logistics, Cross-functional Team..., Customer Retention, Management, Profit, Budgets, Dealers, Warranty, Team Building, Sales, Inventory Management, Dealer Management, Aftersales, Powertrain, Automotive Repair, Chassis, Tires, Automotive Engineering, Automotive Electronics, Suspension, Automotive Parts

Education
Texas A&M University   1970 — 1974
engineering

Experience
Hudson City Savings Bank  April 2012 - Present
BASF  August 2010 - April 2012
Reckitt Benckiser  January 2007 - July 2010
Mercedes-Benz USA LLC  October 1999 - October 2005

Skills
Active Directory, Windows 7, Windows XP Pro, Windows Server, MDT, LANDesk, SCCM, WSUS, Norton Ghost, VMware, Troubleshooting, DNS, Symantec Endpoint..., Computer Hardware, Root Cause Analysis, Process Improvement, Visio, Microsoft Office, Orca, Lotus Notes, VPN, Network Security, Network Administration, SQL, XP, Networking, Firewalls, VMware ESX, Disaster Recovery, Technical Support, Project Management, Data Center, IT Management, Citrix, System Administration, IT Operations, Microsoft Exchange, Windows XP, IT Service Management, System Deployment, VBScript, Software Documentation

Education
Fachhochschule Augsburg
Business Management/MIS

Experience
Ascena Retail Group, Inc.   July 2015 - Present
Mercedes-Benz USA LLC  September 2007 - July 2015
Preserver Group, Inc   July 2001 - April 2006
Fleet Bank  July 1999 - July 2001
LG Electronics, USA, Inc   February 1998 - June 1999

Skills
Customer Satisfaction, Employee Benefits, HRIS, Human Resources, PeopleSoft

Education
State University of New York College at Plattsburgh   1993 — 1997
BA, Sociology

Experience
Mercedes-Benz USA, LLC   September 1984 - Present
Timeplex  1981 - 1984
Lederle Labs/American Cyanamid   1980 - 1981
Western Union Information Systems   1978 - 1980
Timeplex  1973 - 1978

Skills
Troubleshooting, Continuous Improvement, Process Improvement, Project Management, Team Leadership, Change Management, Strategic Planning, Program Management, Team Building, Customer Satisfaction, SharePoint, Microsoft Office, Automotive, Data Center, Microsoft Excel, Management, Cross-functional Team..., Operations Management, Engineering, Cisco Technologies, Software Documentation, Customer Service, Training, Vendor Management, Leadership, Account Management, Unified Communications, Networking, System Administration, VoIP, Telecommunications, Cisco Call Manager, Technical Support, Avaya, Committed to...

Education
Dominican College of Blauvelt
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services