Office of Information Technology Services
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Office of Information Technology Services Employees
Employee
Years
Job
Industry
Casey (Crawshaw) Matthews Casey (Crawshaw) Matthews's Office of Information Technology Services Experience September 2015 - Present
Job Network Administrator ~ Kansas Dept for Aging & Disability Services
Industry Information Technology and Services
Experience
Office of Information Technology Services September 2015 - Present
Custom Tack & Repair August 1997 - Present
Kansas Dept for Aging and Disability Services August 2013 - September 2015
Independence University October 2013 - February 2015
Sac & Fox Casino January 2008 - July 2013
Rural Health Resources of Jackson County August 2005 - December 2007
Holton Recorder April 2005 - August 2005
Harrah's Prairie Band Casino November 2002 - May 2004
Harrah's Prairie Band Casino March 2002 - November 2002
Harrah's Prairie Band Casino July 2000 - March 2002
Skills
Project Management, IT Operations, Help Desk Support, Customer Service, Analysis, Microsoft Office, Software Documentation, Management, Leatherwork, Custom Orders, Prioritisation, Time Management, Thorough Research, Strategic Planning, Quality Construction, Networking, Troubleshooting, XP, Windows 7, Outlook, Team Leadership, Computer Hardware, Windows XP, Inventory Management, Invoicing, Social Networking, Leadership, Budgets, Team Building, Accounting, Security, Training, Microsoft Excel, Employee Training, CRM, System Administration, Microsoft Exchange, Research, Network Administration, Office 2010, Antivirus, PowerPoint, Administration, Server Administration
Education
Baker University 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Highland Community College 2007 — 2009
Associate of Arts (AA), General Studies
Royal Valley High School 1995 — 1999
Office of Information Technology Services September 2015 - Present
Custom Tack & Repair August 1997 - Present
Kansas Dept for Aging and Disability Services August 2013 - September 2015
Independence University October 2013 - February 2015
Sac & Fox Casino January 2008 - July 2013
Rural Health Resources of Jackson County August 2005 - December 2007
Holton Recorder April 2005 - August 2005
Harrah's Prairie Band Casino November 2002 - May 2004
Harrah's Prairie Band Casino March 2002 - November 2002
Harrah's Prairie Band Casino July 2000 - March 2002
Skills
Project Management, IT Operations, Help Desk Support, Customer Service, Analysis, Microsoft Office, Software Documentation, Management, Leatherwork, Custom Orders, Prioritisation, Time Management, Thorough Research, Strategic Planning, Quality Construction, Networking, Troubleshooting, XP, Windows 7, Outlook, Team Leadership, Computer Hardware, Windows XP, Inventory Management, Invoicing, Social Networking, Leadership, Budgets, Team Building, Accounting, Security, Training, Microsoft Excel, Employee Training, CRM, System Administration, Microsoft Exchange, Research, Network Administration, Office 2010, Antivirus, PowerPoint, Administration, Server Administration
Education
Baker University 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Highland Community College 2007 — 2009
Associate of Arts (AA), General Studies
Royal Valley High School 1995 — 1999
Ali Treish Ali Treish's Office of Information Technology Services Experience April 2008 - June 2009
Job Service Improvement Officer at HCL Technologies
Industry Information Technology and Services
Experience
HCL Technologies October 2012 - Present
HCL Technologies April 2012 - October 2012
HCL Technologies June 2011 - March 2012
bioMerieux April 2010 - June 2011
GlaxoSmithKline November 2009 - April 2010
USDA August 2009 - November 2009
Office of Information Technology Services April 2008 - June 2009
Employment Security Commission December 2007 - April 2008
PALESTA 2002 - 2003
Ministry of planning and International cooperation Palestine December 1998 - December 2000
Skills
ITIL, MCSE, Remedy, service now, IVR, Team Management, BMC Remedy, Microsoft Certified..., Six Sigma, Technical Support, Six Sigma Green Belt, Project Management, service quality, Lotus notes, Minitab, ITAR, Business Services, Help Desk Support, Lotus Notes, Networking, Service Quality, Software Documentation, Troubleshooting, VPN, Windows XP, XP, IT Service Management, Service Desk, Process Improvement, Vendor Management, Management
Education
North Carolina State University 1991 — 1996
B.S, Computer Science
North Carolina State University 1991 — 1996
Bachelor of Science (B.Sc.), Computer Science
HCL Technologies October 2012 - Present
HCL Technologies April 2012 - October 2012
HCL Technologies June 2011 - March 2012
bioMerieux April 2010 - June 2011
GlaxoSmithKline November 2009 - April 2010
USDA August 2009 - November 2009
Office of Information Technology Services April 2008 - June 2009
Employment Security Commission December 2007 - April 2008
PALESTA 2002 - 2003
Ministry of planning and International cooperation Palestine December 1998 - December 2000
Skills
ITIL, MCSE, Remedy, service now, IVR, Team Management, BMC Remedy, Microsoft Certified..., Six Sigma, Technical Support, Six Sigma Green Belt, Project Management, service quality, Lotus notes, Minitab, ITAR, Business Services, Help Desk Support, Lotus Notes, Networking, Service Quality, Software Documentation, Troubleshooting, VPN, Windows XP, XP, IT Service Management, Service Desk, Process Improvement, Vendor Management, Management
Education
North Carolina State University 1991 — 1996
B.S, Computer Science
North Carolina State University 1991 — 1996
Bachelor of Science (B.Sc.), Computer Science
Avi Tabrizi Avi Tabrizi's Office of Information Technology Services Experience November 2012 - Present
Job ITS 2 (Programming) at Office of Information Technology Services
Industry Health, Wellness and Fitness
Experience
Office of Information Technology Services November 2012 - Present
NYS Department of Health February 2005 - November 2012
NYS Department of Transportation April 2001 - February 2005
Stream International, Inc September 1997 - March 1999
Skills
Visio, Access, SQL, Databases, XML, Visual Basic, Data Analysis, JavaScript, Software Development, Quality Assurance, Java, MS Project, Analysis, Project Management, HTML, Windows, Web Design, Programming, Troubleshooting, Agile Methodologies, Web Applications, Microsoft SQL Server, Testing, Project Planning, ASP, Business Analysis, Training, Program Management, Microsoft Office, Integration, Software Documentation, System Administration, Management, SDLC, Microsoft Project
Education
University of Phoenix 2007 — 2015
DM/IST, Doctor of Management in Organizational Leadership, specializing in Information Systems Technology, GPA: 3.63
University of Phoenix 2003 — 2004
MS, Computer Information Systems, 3.73
The Sage Colleges-Sage Graduate School 2002 — 2003
Management
State University of New York - System 1999 — 2002
BS, Computer Information Systems2002
University of Massachusetts Lowell 1997 — 2002
Computer Science
University of Massachusetts Boston 1997 — 1999
Computer Science
University at Albany, SUNY 1996 — 1997
Computer Science
Union College 1993 — 1996
Civil Engineering
Hudson Valley Community College 1988 — 1993
AS, Math and engineering science
Office of Information Technology Services November 2012 - Present
NYS Department of Health February 2005 - November 2012
NYS Department of Transportation April 2001 - February 2005
Stream International, Inc September 1997 - March 1999
Skills
Visio, Access, SQL, Databases, XML, Visual Basic, Data Analysis, JavaScript, Software Development, Quality Assurance, Java, MS Project, Analysis, Project Management, HTML, Windows, Web Design, Programming, Troubleshooting, Agile Methodologies, Web Applications, Microsoft SQL Server, Testing, Project Planning, ASP, Business Analysis, Training, Program Management, Microsoft Office, Integration, Software Documentation, System Administration, Management, SDLC, Microsoft Project
Education
University of Phoenix 2007 — 2015
DM/IST, Doctor of Management in Organizational Leadership, specializing in Information Systems Technology, GPA: 3.63
University of Phoenix 2003 — 2004
MS, Computer Information Systems, 3.73
The Sage Colleges-Sage Graduate School 2002 — 2003
Management
State University of New York - System 1999 — 2002
BS, Computer Information Systems2002
University of Massachusetts Lowell 1997 — 2002
Computer Science
University of Massachusetts Boston 1997 — 1999
Computer Science
University at Albany, SUNY 1996 — 1997
Computer Science
Union College 1993 — 1996
Civil Engineering
Hudson Valley Community College 1988 — 1993
AS, Math and engineering science
Edwin Moore Edwin Moore's Office of Information Technology Services Experience January 2007 - Present
Job Product Manager Contact Center Services at NC Office of Information Technology Services
Industry Information Technology and Services
Experience
Office of Information Technology Services January 2007 - Present
Atlantic Southeast Airlines, Inc August 2003 - January 2007
Clover Technologies, Inc July 2001 - June 2002
Mercedes Benz Financial Services December 1985 - July 2001
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
MS, Network & Communications Management
Fayetteville State University 1980 — 1985
BS, Mathematics
Office of Information Technology Services January 2007 - Present
Atlantic Southeast Airlines, Inc August 2003 - January 2007
Clover Technologies, Inc July 2001 - June 2002
Mercedes Benz Financial Services December 1985 - July 2001
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
MS, Network & Communications Management
Fayetteville State University 1980 — 1985
BS, Mathematics
Robbie Austin Robbie Austin's Office of Information Technology Services Experience September 2007 - November 2010
Job Resultsdriven IT sales and marketing consultant with over 22 years of experience.
Industry Information Technology and Services
Experience
Verizon Wirelesss January 2013 - Present
Verizon Wireless November 2010 - December 2012
Office of Information Technology Services September 2007 - November 2010
Nuance Communications March 2006 - September 2007
Ronco Communications October 2004 - March 2006
Nortel September 2000 - October 2002
Skills
Salesforce.com, Enterprise Software, Management, Sales Operations, Strategy, Sales Process, Sales, Strategic Planning, Solution Selling, Unified Communications, Managed Services, Telecommunications, Direct Sales, Channel, Cloud Computing, Business Development, Contract Negotiation, Customer Retention, Customer Satisfaction, Leadership, Networking, Selling, VoIP, Wireless, Professional Services
Education
North Carolina Wesleyan College
B.S., Business Administration
Verizon Wirelesss January 2013 - Present
Verizon Wireless November 2010 - December 2012
Office of Information Technology Services September 2007 - November 2010
Nuance Communications March 2006 - September 2007
Ronco Communications October 2004 - March 2006
Nortel September 2000 - October 2002
Skills
Salesforce.com, Enterprise Software, Management, Sales Operations, Strategy, Sales Process, Sales, Strategic Planning, Solution Selling, Unified Communications, Managed Services, Telecommunications, Direct Sales, Channel, Cloud Computing, Business Development, Contract Negotiation, Customer Retention, Customer Satisfaction, Leadership, Networking, Selling, VoIP, Wireless, Professional Services
Education
North Carolina Wesleyan College
B.S., Business Administration
John H. Paz, PMP®, ITIL® v3's Office of Information Technology Services Experience September 2004 - December 2007
Job Information Technology and Telecommunications Professional
Industry Information Technology and Services
Experience
State of North Carolina January 2014 - Present
State of North Carolina December 2007 - May 2014
Balanced Scorecard Institute 2002 - 2009
Office of Information Technology Services September 2004 - December 2007
Applied Global Technologies September 2003 - August 2004
Network Performance, LLC December 2002 - March 2003
American Data Technology Inc. 2001 - 2002
Sprint 1996 - 2000
Sprint January 1995 - January 1996
East Carolina University February 1990 - January 1995
Skills
Solution Design, Video Conferencing, System Administration, Project Portfolio..., Process Improvement, Certified Project..., Multimedia Solutions, Technical Training, Technical Documentation, Outside Plant, Business Management, Streaming Media, Hosting Solutions, Web Design, Telecommunication..., Voice Communications, Online Video, HTML + CSS, Network Administration, Telephony Systems, Microwave Systems, Broadband Networks, Managed Hosting, Sales Engineering, Fiber Optic..., Workcenter Security, Training Management, Direct Sales, Distance Learning, Business Continuity, Fiber Optic Technology, People Skills, Solution Architecture, Security, Multimedia, Web Hosting, Telephony, Network Design, TCP/IP, Management, Switches, Software Documentation, Testing, Integration, IT Operations, SDLC, HTML, Business Process, Data Center, Servers
Education
North Carolina State University 2008 — 2008
Certificate, Project Management
Community College of the Air Force 1980 — 1989
Electronic Systems Technology
State of North Carolina January 2014 - Present
State of North Carolina December 2007 - May 2014
Balanced Scorecard Institute 2002 - 2009
Office of Information Technology Services September 2004 - December 2007
Applied Global Technologies September 2003 - August 2004
Network Performance, LLC December 2002 - March 2003
American Data Technology Inc. 2001 - 2002
Sprint 1996 - 2000
Sprint January 1995 - January 1996
East Carolina University February 1990 - January 1995
Skills
Solution Design, Video Conferencing, System Administration, Project Portfolio..., Process Improvement, Certified Project..., Multimedia Solutions, Technical Training, Technical Documentation, Outside Plant, Business Management, Streaming Media, Hosting Solutions, Web Design, Telecommunication..., Voice Communications, Online Video, HTML + CSS, Network Administration, Telephony Systems, Microwave Systems, Broadband Networks, Managed Hosting, Sales Engineering, Fiber Optic..., Workcenter Security, Training Management, Direct Sales, Distance Learning, Business Continuity, Fiber Optic Technology, People Skills, Solution Architecture, Security, Multimedia, Web Hosting, Telephony, Network Design, TCP/IP, Management, Switches, Software Documentation, Testing, Integration, IT Operations, SDLC, HTML, Business Process, Data Center, Servers
Education
North Carolina State University 2008 — 2008
Certificate, Project Management
Community College of the Air Force 1980 — 1989
Electronic Systems Technology
Michelle Jernigan's Office of Information Technology Services Experience April 2003 - December 2012
Job Human Resources & Executive Assistant Experience
Industry Human Resources
Experience
North Carolina Department of Commerce- Credit Union Division August 2014 - Present
BB&T August 2013 - October 2013
NC Department of Revenue April 2013 - August 2013
NC Department of Public Safety December 2012 - April 2013
Office of Information Technology Services April 2003 - December 2012
PBS&J 2002 - 2003
Summus, Ltd. 1995 - 2002
Wandel & Goltermann Inc. 1993 - 1995
Northern Telecom, Inc. 1992 - 1993
East Carolina University School of Business 1990 - 1992
Skills
Employee Benefits, Policy, Human Resources, Screening Resumes, ITIL v3 Foundations..., Job Postings, Interviews, Employee Relations, Applicant Tracking..., Customer Service, Customer Satisfaction, People Skills, HR Policies, Problem Solving, Team Leadership, Team Building, Analysis, Fundraising, Microsoft Word, Organization, PowerPoint, Microsoft Office, Microsoft Excel, Editing, Outlook, Proofreading, Event Planning, Corporate Events, Budget Monitoring, Personnel Management, Hiring
Education
East Carolina University - College of Business 1989 — 1992
BSBA, Human Resources Management
University of North Carolina at Chapel Hill 1987 — 1988
South Granville High School
North Carolina Department of Commerce- Credit Union Division August 2014 - Present
BB&T August 2013 - October 2013
NC Department of Revenue April 2013 - August 2013
NC Department of Public Safety December 2012 - April 2013
Office of Information Technology Services April 2003 - December 2012
PBS&J 2002 - 2003
Summus, Ltd. 1995 - 2002
Wandel & Goltermann Inc. 1993 - 1995
Northern Telecom, Inc. 1992 - 1993
East Carolina University School of Business 1990 - 1992
Skills
Employee Benefits, Policy, Human Resources, Screening Resumes, ITIL v3 Foundations..., Job Postings, Interviews, Employee Relations, Applicant Tracking..., Customer Service, Customer Satisfaction, People Skills, HR Policies, Problem Solving, Team Leadership, Team Building, Analysis, Fundraising, Microsoft Word, Organization, PowerPoint, Microsoft Office, Microsoft Excel, Editing, Outlook, Proofreading, Event Planning, Corporate Events, Budget Monitoring, Personnel Management, Hiring
Education
East Carolina University - College of Business 1989 — 1992
BSBA, Human Resources Management
University of North Carolina at Chapel Hill 1987 — 1988
South Granville High School
Dale Burleson's Office of Information Technology Services Experience January 2009 - Present
Job NC Office of Information Technology Services
Industry Government Administration
Experience
Office of Information Technology Services January 2009 - Present
NC Dept of Correction June 1994 - December 2008
NC Dept of Crime Control & Public Safety June 1987 - May 1994
Exide Electronics April 1983 - May 1987
FCX January 1982 - March 1983
Skills
Project Management, Software Development, Disaster Recovery, Databases, ITIL, Program Management, IT Service Management, IT Strategy, IT Management, System Administration, Enterprise Architecture, Data Center, Programming, Integration, Security, Requirements Analysis
Education
North Carolina State University 1977 — 1981
Bachelor of Science (BS), Computer Science
Office of Information Technology Services January 2009 - Present
NC Dept of Correction June 1994 - December 2008
NC Dept of Crime Control & Public Safety June 1987 - May 1994
Exide Electronics April 1983 - May 1987
FCX January 1982 - March 1983
Skills
Project Management, Software Development, Disaster Recovery, Databases, ITIL, Program Management, IT Service Management, IT Strategy, IT Management, System Administration, Enterprise Architecture, Data Center, Programming, Integration, Security, Requirements Analysis
Education
North Carolina State University 1977 — 1981
Bachelor of Science (BS), Computer Science
Neil McBride's Office of Information Technology Services Experience June 2012 - Present
Job Director, IT Strategy and Process Alignment, GGC at Office of Information Technology Services
Industry Information Technology and Services
Experience
Office of Information Technology Services June 2012 - Present
NYS Office For Technology January 2007 - June 2012
Skills
Disaster Recovery, Active Directory, Data Center, Program Management, Virtualization, System Administration, IT Strategy, Team Leadership, IT Service Management
Education
Siena College 1982 — 1984
Bachelor's degree, Computer Science
Office of Information Technology Services June 2012 - Present
NYS Office For Technology January 2007 - June 2012
Skills
Disaster Recovery, Active Directory, Data Center, Program Management, Virtualization, System Administration, IT Strategy, Team Leadership, IT Service Management
Education
Siena College 1982 — 1984
Bachelor's degree, Computer Science
Lynne Britton's Office of Information Technology Services Experience 1993 - Present
Job Systems Analyst at ITS
Industry Computer Software
Experience
Office of Information Technology Services 1993 - Present
ITS - State of North Carolina 1993 - Present
NC Office of the State Auditor 1985 - 1995
Education
North Carolina State University
Office of Information Technology Services 1993 - Present
ITS - State of North Carolina 1993 - Present
NC Office of the State Auditor 1985 - 1995
Education
North Carolina State University
J. Hodge's Office of Information Technology Services Experience October 2007 - Present
Job Technology Support Technician at DPS
Industry Information Technology and Services
Experience
Office Of Information Technology Services October 2007 - Present
N.C. Dept. of Commerce - Industrial Commision September 2006 - October 2007
N.C. Department of Environment and Natural Resources May 2005 - September 2006
Maola Milk and Ice Cream Co. March 2002 - May 2005
Skills
Networking, Windows, Project Management, Customer Service, Microsoft Office, Budget, Active Directory, Troubleshooting, Budgets, Software Installation, Computer Hardware, Technical Support, Software Documentation, Laptops, Management, Hardware, Help Desk Support, Outlook, Training, Printers, Program Management, Virtualization, IT Service Management, Information Technology, Social Media, Access, Security, SharePoint, HTML, XP, Computer Repair, Telecommunications, Team Leadership
Education
North Carolina Central University 1992 — 1997
Bachelor's Degree, Business Administration and Management, General
Office Of Information Technology Services October 2007 - Present
N.C. Dept. of Commerce - Industrial Commision September 2006 - October 2007
N.C. Department of Environment and Natural Resources May 2005 - September 2006
Maola Milk and Ice Cream Co. March 2002 - May 2005
Skills
Networking, Windows, Project Management, Customer Service, Microsoft Office, Budget, Active Directory, Troubleshooting, Budgets, Software Installation, Computer Hardware, Technical Support, Software Documentation, Laptops, Management, Hardware, Help Desk Support, Outlook, Training, Printers, Program Management, Virtualization, IT Service Management, Information Technology, Social Media, Access, Security, SharePoint, HTML, XP, Computer Repair, Telecommunications, Team Leadership
Education
North Carolina Central University 1992 — 1997
Bachelor's Degree, Business Administration and Management, General
Nicole Griffin-Bridges's Office of Information Technology Services Experience July 2014 - Present
Job Networking Analyst at Office of Information Technology Services
Industry Hospital & Health Care
Experience
Office of Information Technology Services July 2014 - Present
UNC Rex Healthcare June 2011 - June 2014
Duke University Health System December 2009 - June 2011
Office of Information Technology Services March 2008 - November 2009
Tech Resource Group (TRG) August 1997 - February 2008
Skills
Project Management, Management, Software Documentation, Information Technology, Customer Service, Quality Assurance, Analysis, Disaster Recovery, Troubleshooting, Technical Support, Vendor Management, Cloud Computing, IT Operations, Active Directory, CRM, Account Management, Data Center, SharePoint, Recruiting, ITIL, Virtualization, ITIL Certified, Windows Server, VPN, PMP, VMware, Coordination, Collaborative Problem..., Critical Thinking, Technical Documentation, Relationship Management, Relationship Building, SAP, SharePoint..., Microsoft O365, College Recruiting, Recruitment Advertising, Internet Recruiting, Contract Recruitment, Technical Recruiting
Education
Meredith College 2015 — 2017
M.B.A, Business Administration, Business Administration and Management, General
Emergency Management Institute 2014 — 2014
Certificate, FEMA: IS-100.B: Introduction to Incident Command System, ICS-100
Peace College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Wake Technical Community College 2008 — 2010
Certificate, Business
Office of Information Technology Services July 2014 - Present
UNC Rex Healthcare June 2011 - June 2014
Duke University Health System December 2009 - June 2011
Office of Information Technology Services March 2008 - November 2009
Tech Resource Group (TRG) August 1997 - February 2008
Skills
Project Management, Management, Software Documentation, Information Technology, Customer Service, Quality Assurance, Analysis, Disaster Recovery, Troubleshooting, Technical Support, Vendor Management, Cloud Computing, IT Operations, Active Directory, CRM, Account Management, Data Center, SharePoint, Recruiting, ITIL, Virtualization, ITIL Certified, Windows Server, VPN, PMP, VMware, Coordination, Collaborative Problem..., Critical Thinking, Technical Documentation, Relationship Management, Relationship Building, SAP, SharePoint..., Microsoft O365, College Recruiting, Recruitment Advertising, Internet Recruiting, Contract Recruitment, Technical Recruiting
Education
Meredith College 2015 — 2017
M.B.A, Business Administration, Business Administration and Management, General
Emergency Management Institute 2014 — 2014
Certificate, FEMA: IS-100.B: Introduction to Incident Command System, ICS-100
Peace College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Wake Technical Community College 2008 — 2010
Certificate, Business