Open Solutions, now part of Fiserv
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Open Solutions, now part of Fiserv Employees
Employee
Years
Job
Industry
Patricia Lovejoy Patricia Lovejoy's Open Solutions, now part of Fiserv Experience March 2004 - September 2009
Job SIU Compliance Resource, LLC
Industry
Experience
SIU Compliance Resource, LLC July 2011 - Present
Open Solutions, now part of Fiserv March 2004 - September 2009
Skills
Accounting, Executive Management, Financial Services
Education
Corning Community College 1981 — 1981
Accounting and Business/Management
SIU Compliance Resource, LLC July 2011 - Present
Open Solutions, now part of Fiserv March 2004 - September 2009
Skills
Accounting, Executive Management, Financial Services
Education
Corning Community College 1981 — 1981
Accounting and Business/Management
Gerald Calvin Loper Gerald Calvin Loper's Open Solutions, now part of Fiserv Experience 2000 - 2006
Job Business Development Executive Consultant at Orlando Predators Football Team
Industry Information Technology and Services
Experience
Orlando Predators Football Team March 2014 - Present
NFL Players Association February 2006 - Present
GCL Consulting LLC March 2000 - Present
MoadBus Inc. April 2012 - November 2013
Jack Henry & Associates January 2006 - October 2011
Open Solutions, now part of Fiserv 2000 - 2006
Euronet Worldwide November 1997 - January 2000
Fiserv CBS Worldwide - Comprehensive Banking System 1989 - 1997
Fidelity National Information Services December 1988 - October 1989
Skills
Account Management, Sales Management, New Business Development, Customer Relations, Negotiation, Cloud Computing, Executive Management, Marketing Strategy, Telecommunications, Business Development, Business Strategy, Team Leadership, Recruiting, Salesforce.com, Forecasting, Customer Service, B2B, Project Planning, Payment Card Processing, Sales, Advertising, Banking, Social Media, Team Building, Direct Sales, Project Management, SaaS, Solution Selling, Marketing, Sales Operations, Lead Generation, CRM, Internet Banking, Product Management, Selling, Contract Negotiation, Public Relations, Management, Electronic Payments, Business Analysis, Process Improvement, Enterprise Software, Vendor Management, Financial Services, Budgets, Product Development, Sales Process, Product Marketing, Key Account Management, Professional Services
Education
University of Florida 1966 — 1977
B.S. Journalism & Communications, Advertising, Public Relations, Marketing
Orlando Predators Football Team March 2014 - Present
NFL Players Association February 2006 - Present
GCL Consulting LLC March 2000 - Present
MoadBus Inc. April 2012 - November 2013
Jack Henry & Associates January 2006 - October 2011
Open Solutions, now part of Fiserv 2000 - 2006
Euronet Worldwide November 1997 - January 2000
Fiserv CBS Worldwide - Comprehensive Banking System 1989 - 1997
Fidelity National Information Services December 1988 - October 1989
Skills
Account Management, Sales Management, New Business Development, Customer Relations, Negotiation, Cloud Computing, Executive Management, Marketing Strategy, Telecommunications, Business Development, Business Strategy, Team Leadership, Recruiting, Salesforce.com, Forecasting, Customer Service, B2B, Project Planning, Payment Card Processing, Sales, Advertising, Banking, Social Media, Team Building, Direct Sales, Project Management, SaaS, Solution Selling, Marketing, Sales Operations, Lead Generation, CRM, Internet Banking, Product Management, Selling, Contract Negotiation, Public Relations, Management, Electronic Payments, Business Analysis, Process Improvement, Enterprise Software, Vendor Management, Financial Services, Budgets, Product Development, Sales Process, Product Marketing, Key Account Management, Professional Services
Education
University of Florida 1966 — 1977
B.S. Journalism & Communications, Advertising, Public Relations, Marketing
Ellie Ekatomatis Ellie Ekatomatis's Open Solutions, now part of Fiserv Experience November 2005 - November 2006
Job System Integration/Test Engineer Manager at Lockheed Martin
Industry Aviation & Aerospace
Experience
Lockheed Martin August 2010 - Present
Lockheed Martin October 2008 - August 2010
Lockheed Martin November 2006 - October 2008
Open Solutions, now part of Fiserv November 2005 - November 2006
Bristol-Myers Squibb June 2004 - June 2005
Global Crossing March 1998 - January 2001
Skills
Systems Engineering, Requirements Management, Testing, Configuration Management, Earned Value Management, System Testing, Aerospace, DoD, Telelogic DOORS, Engineering Management, Requirements Analysis, Security Clearance, CMMI, System Integration..., Integration, Space Systems, ClearQuest, Spacecraft, Test Engineering, Test Planning, Software Engineering, Program Management, Six Sigma, Test Equipment
Education
Concordia University 1998 — 2000
Bachelor of Arts (B.A.), Communication and Media Studies
Lockheed Martin August 2010 - Present
Lockheed Martin October 2008 - August 2010
Lockheed Martin November 2006 - October 2008
Open Solutions, now part of Fiserv November 2005 - November 2006
Bristol-Myers Squibb June 2004 - June 2005
Global Crossing March 1998 - January 2001
Skills
Systems Engineering, Requirements Management, Testing, Configuration Management, Earned Value Management, System Testing, Aerospace, DoD, Telelogic DOORS, Engineering Management, Requirements Analysis, Security Clearance, CMMI, System Integration..., Integration, Space Systems, ClearQuest, Spacecraft, Test Engineering, Test Planning, Software Engineering, Program Management, Six Sigma, Test Equipment
Education
Concordia University 1998 — 2000
Bachelor of Arts (B.A.), Communication and Media Studies
Renee L'Heureux Renee L'Heureux's Open Solutions, now part of Fiserv Experience June 2008 - August 2008
Job Audit Senior at Deloitte
Industry Accounting
Experience
Deloitte September 2011 - Present
Blum Shapiro June 2009 - August 2009
Open Solutions, now part of Fiserv June 2008 - August 2008
Skills
Auditing, Finance, US GAAP, External Audit, Internal Controls, SEC filings, Sarbanes-Oxley Act, GAAP, CPA, Financial Reporting, IFRS, Financial Accounting, Big 4, Accounting, Assurance
Education
Fairfield University 2006 — 2011
Master's degree, Accounting
Deloitte September 2011 - Present
Blum Shapiro June 2009 - August 2009
Open Solutions, now part of Fiserv June 2008 - August 2008
Skills
Auditing, Finance, US GAAP, External Audit, Internal Controls, SEC filings, Sarbanes-Oxley Act, GAAP, CPA, Financial Reporting, IFRS, Financial Accounting, Big 4, Accounting, Assurance
Education
Fairfield University 2006 — 2011
Master's degree, Accounting
Joseph Pangia's Open Solutions, now part of Fiserv Experience 2006 - 2009
Job Sr. Receivables Consultant
Industry Insurance
Experience
Travelers May 2014 - Present
SOMA TECHNOLOGY INC September 2013 - May 2014
Jensen Dental January 2013 - April 2013
International Aero Engines March 2009 - January 2013
Open Solutions, now part of Fiserv 2006 - 2009
TRP Properties 2003 - 2005
Skills
Credit, Accounts Receivable, Sarbanes-Oxley, Month End Close, Bad Debt, DSO, Billing Process, Collections, Financial Analysis, Financial Reporting, Forecasting, International Joint..., SAP, PeopleSoft, SharePoint, MS Excel Pivot Tables, Microsoft Office, Dunn & Bradstreet, Customer Service, Process Improvement, Process Flow..., Sarbanes-Oxley Act, US GAAP, Journal Entries, Variance Analysis, Internal Controls, Consolidation
Education
Central Connecticut State University 1995 — 2000
BA, Economics
Travelers May 2014 - Present
SOMA TECHNOLOGY INC September 2013 - May 2014
Jensen Dental January 2013 - April 2013
International Aero Engines March 2009 - January 2013
Open Solutions, now part of Fiserv 2006 - 2009
TRP Properties 2003 - 2005
Skills
Credit, Accounts Receivable, Sarbanes-Oxley, Month End Close, Bad Debt, DSO, Billing Process, Collections, Financial Analysis, Financial Reporting, Forecasting, International Joint..., SAP, PeopleSoft, SharePoint, MS Excel Pivot Tables, Microsoft Office, Dunn & Bradstreet, Customer Service, Process Improvement, Process Flow..., Sarbanes-Oxley Act, US GAAP, Journal Entries, Variance Analysis, Internal Controls, Consolidation
Education
Central Connecticut State University 1995 — 2000
BA, Economics
Kenny J. Richard's Open Solutions, now part of Fiserv Experience January 2013 - Present
Job Senior Implementations Technical Analyst
Industry Financial Services
Experience
Fiserv August 2014 - Present
Open solutions now part of Fiserv. January 2013 - Present
Open Solutions Inc. January 2009 - August 2014
CAL Business Solutions, Inc July 2007 - December 2008
Self Employed January 2000 - 2008
Honda August 2004 - December 2006
Various Restaurants July 1996 - June 2003
Skills
Microsoft SQL Server, Oracle SQL, .NET, XML, Networking, Acoustic Guitar, Technical Support, Quality Assurance, Vendor Management, Software Installation, IIS, Troubleshooting, Windows Server, Oracle, Windows 7, Databases, ASP.NET, SQL, Windows, Testing, Hardware, HTML, Banking, Windows XP, Microsoft Dynamics, Software Documentation, Firewalls
Education
Northwestern Connecticut Community College 2003 — 2005
Associate's degree, Computer Technology/Computer Systems Technology
Fiserv August 2014 - Present
Open solutions now part of Fiserv. January 2013 - Present
Open Solutions Inc. January 2009 - August 2014
CAL Business Solutions, Inc July 2007 - December 2008
Self Employed January 2000 - 2008
Honda August 2004 - December 2006
Various Restaurants July 1996 - June 2003
Skills
Microsoft SQL Server, Oracle SQL, .NET, XML, Networking, Acoustic Guitar, Technical Support, Quality Assurance, Vendor Management, Software Installation, IIS, Troubleshooting, Windows Server, Oracle, Windows 7, Databases, ASP.NET, SQL, Windows, Testing, Hardware, HTML, Banking, Windows XP, Microsoft Dynamics, Software Documentation, Firewalls
Education
Northwestern Connecticut Community College 2003 — 2005
Associate's degree, Computer Technology/Computer Systems Technology
Akiba Carter, MISM's Open Solutions, now part of Fiserv Experience October 2008 - Present
Job Sr. Technical Analyst at Fiserv
Industry Information Technology and Services
Experience
Open Solutions, now part of Fiserv October 2008 - Present
Open Solutions, now part of Fiserv September 2007 - Present
Jack Henry & Associates August 2005 - August 2007
Skills
TCP/IP, TSQL, Crystal Reports, Public Speaking, Technical Documentation, Document Imaging, Database Administration, Banking, MS Office Suite, IP Networking, SQL Server, SQL, Windows Server 2003, Windows Server 2008, Project Implementation, Software Implementation, Troubleshooting, Software Lifecycle..., T-SQL, Windows Server, Microsoft SQL Server, Databases, Software Documentation, Analysis, Software Installation, Software Project..., Visual Basic, Database Design, Microsoft Office, IT Management, Business Analysis, Process Improvement, Requirements Analysis, System Administration, VMware, IP, Software Development, Windows, Visio, Systems Analysis, SDLC, Technical Support, Business Process, Operating Systems, Testing, XML, SharePoint, Project Planning, Integration, Servers
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters of Infomation Systems Management with Distinction, Information Systems, 3.87
Birmingham-Southern College 2000 — 2003
BS, Computer Science & Biology
Open Solutions, now part of Fiserv October 2008 - Present
Open Solutions, now part of Fiserv September 2007 - Present
Jack Henry & Associates August 2005 - August 2007
Skills
TCP/IP, TSQL, Crystal Reports, Public Speaking, Technical Documentation, Document Imaging, Database Administration, Banking, MS Office Suite, IP Networking, SQL Server, SQL, Windows Server 2003, Windows Server 2008, Project Implementation, Software Implementation, Troubleshooting, Software Lifecycle..., T-SQL, Windows Server, Microsoft SQL Server, Databases, Software Documentation, Analysis, Software Installation, Software Project..., Visual Basic, Database Design, Microsoft Office, IT Management, Business Analysis, Process Improvement, Requirements Analysis, System Administration, VMware, IP, Software Development, Windows, Visio, Systems Analysis, SDLC, Technical Support, Business Process, Operating Systems, Testing, XML, SharePoint, Project Planning, Integration, Servers
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters of Infomation Systems Management with Distinction, Information Systems, 3.87
Birmingham-Southern College 2000 — 2003
BS, Computer Science & Biology
Margaret Purcell Hill's Open Solutions, now part of Fiserv Experience March 2002 - February 2015
Job SolutionDriven Lead Business Analyst | Information Technology
Industry Financial Services
Experience
Open Solutions, now part of Fiserv March 2002 - February 2015
Alltel Information Services 1990 - 2002
Skills
Business Analysis, Banking, Software Project..., Vendor Management, Team Leadership, Integration, User Acceptance Testing, Training, Sales, Budgets, Testing, Project Planning, Account Management, Salesforce.com, Management, Financial Services, Payment Systems, Project Management, Business Requirements, Process Improvement
Education
Louisiana Tech University
B.A.
Ruston High School
Open Solutions, now part of Fiserv March 2002 - February 2015
Alltel Information Services 1990 - 2002
Skills
Business Analysis, Banking, Software Project..., Vendor Management, Team Leadership, Integration, User Acceptance Testing, Training, Sales, Budgets, Testing, Project Planning, Account Management, Salesforce.com, Management, Financial Services, Payment Systems, Project Management, Business Requirements, Process Improvement
Education
Louisiana Tech University
B.A.
Ruston High School
Christopher LeVasseur Christopher LeVasseur's Open Solutions, now part of Fiserv Experience August 2011 - Present
Job Systems Developer at Open Solutions
Industry Information Technology and Services
Experience
Open Solutions, now part of Fiserv August 2011 - Present
PartnerRe November 2010 - May 2011
Open Solutions October 2008 - November 2010
Open Solutions June 2007 - October 2008
Northeastern University September 2004 - May 2006
FleetBoston Financial December 2000 - December 2002
Skills
Business Analysis, PL/SQL, SQL, Vendor Management, XML, C#
Education
Northeastern University 2003 — 2006
Bachelor of Science, Political Science
Manchester Community College 2009 — 2010
Computer Programming Technology
Open Solutions, now part of Fiserv August 2011 - Present
PartnerRe November 2010 - May 2011
Open Solutions October 2008 - November 2010
Open Solutions June 2007 - October 2008
Northeastern University September 2004 - May 2006
FleetBoston Financial December 2000 - December 2002
Skills
Business Analysis, PL/SQL, SQL, Vendor Management, XML, C#
Education
Northeastern University 2003 — 2006
Bachelor of Science, Political Science
Manchester Community College 2009 — 2010
Computer Programming Technology
R. Michael Meo Jr. R. Michael Meo Jr.'s Open Solutions, now part of Fiserv Experience June 2012 - March 2013
Job Senior Legal Counsel Litigation at CVS Health
Industry Law Practice
Experience
CVS Health September 2013 - Present
Fidelity National Financial April 2013 - September 2013
Shipman & Goodwin LLP April 1998 - April 2013
Open Solutions, now part of Fiserv June 2012 - March 2013
Hebb & Gitlin P.C. 1995 - 1998
Skills
Litigation, Arbitration, Contract Disputes, Commercial Litigation, Dispute Resolution, Property Law, Construction Disputes, Legal Advice, Alternative Dispute..., Legal Services, Construction Law, Corporate Law, Mediation, Legal Writing, Legal Assistance, Litigation Support, Construction, Product Liability, Civil Litigation, Insurance Law, Title Insurance, Intellectual Property, Litigation Management, Trials, Contract Negotiation, Real Estate, Corporate Governance, Licensing, Health Care Services, Retail, Legal Research, Appeals
Education
University of Pennsylvania Law School 1992 — 1995
J.D., Law
Trinity College-Hartford 1988 — 1992
B.A., Economics, Law
CVS Health September 2013 - Present
Fidelity National Financial April 2013 - September 2013
Shipman & Goodwin LLP April 1998 - April 2013
Open Solutions, now part of Fiserv June 2012 - March 2013
Hebb & Gitlin P.C. 1995 - 1998
Skills
Litigation, Arbitration, Contract Disputes, Commercial Litigation, Dispute Resolution, Property Law, Construction Disputes, Legal Advice, Alternative Dispute..., Legal Services, Construction Law, Corporate Law, Mediation, Legal Writing, Legal Assistance, Litigation Support, Construction, Product Liability, Civil Litigation, Insurance Law, Title Insurance, Intellectual Property, Litigation Management, Trials, Contract Negotiation, Real Estate, Corporate Governance, Licensing, Health Care Services, Retail, Legal Research, Appeals
Education
University of Pennsylvania Law School 1992 — 1995
J.D., Law
Trinity College-Hartford 1988 — 1992
B.A., Economics, Law
Susan (Eastwood) Poirier's Open Solutions, now part of Fiserv Experience June 2011 - January 2013
Job Project Management Professional (PMP)
Industry Financial Services
Experience
Fiserv January 2013 - Present
Open Solutions, now part of Fiserv June 2011 - January 2013
Open Solutions September 2009 - June 2011
Pfizer Inc. May 2007 - September 2008
Fidelity Investments December 2005 - April 2007
Fidelity Investments January 2003 - December 2005
Fidelity Investments November 2000 - January 2003
Fidelity Investments October 1994 - November 2000
Skills
Business Process..., Business Analysis, Project Management, Strategy, Project Planning, Leadership, Training, SDLC, Requirements Gathering
Education
Northeastern University
Bachelor of Science (BS), Finance, Marketing
Bryant College
MBA, Management
Fiserv January 2013 - Present
Open Solutions, now part of Fiserv June 2011 - January 2013
Open Solutions September 2009 - June 2011
Pfizer Inc. May 2007 - September 2008
Fidelity Investments December 2005 - April 2007
Fidelity Investments January 2003 - December 2005
Fidelity Investments November 2000 - January 2003
Fidelity Investments October 1994 - November 2000
Skills
Business Process..., Business Analysis, Project Management, Strategy, Project Planning, Leadership, Training, SDLC, Requirements Gathering
Education
Northeastern University
Bachelor of Science (BS), Finance, Marketing
Bryant College
MBA, Management
Kay Frye's Open Solutions, now part of Fiserv Experience March 2006 - Present
Job Lead Analyst/Programmer at Open Solutions, now part of Fiserv
Industry Information Technology and Services
Experience
Open Solutions now part of Fiserv March 2006 - Present
BISYS January 1998 - March 2006
Ajilon Consulting November 1995 - January 1998
Skills
Business Requirements, Requirements Gathering, COBOL, JCL, Microsoft Excel, Microsoft Word, Visio, Software Project..., Analysis, CICS, COBOLII, Vollie, CA-Dynam, Comparex, VSAM, IDCAMS, Microfocus, Easytrieve, Outlook, ALC, Technical Support, Tour Merchandise Sales, Digital Music Archiving, Photoshop Elements, Social Media
Education
Houston Community College
Associate's, Information Systems
Open Solutions now part of Fiserv March 2006 - Present
BISYS January 1998 - March 2006
Ajilon Consulting November 1995 - January 1998
Skills
Business Requirements, Requirements Gathering, COBOL, JCL, Microsoft Excel, Microsoft Word, Visio, Software Project..., Analysis, CICS, COBOLII, Vollie, CA-Dynam, Comparex, VSAM, IDCAMS, Microfocus, Easytrieve, Outlook, ALC, Technical Support, Tour Merchandise Sales, Digital Music Archiving, Photoshop Elements, Social Media
Education
Houston Community College
Associate's, Information Systems
Nalin Molligoda's Open Solutions, now part of Fiserv Experience January 2004 - April 2004
Job Technical Analyst at Affinion Group
Industry Computer Software
Experience
Affinion Group August 2005 - Present
Freddie Mac May 2004 - August 2005
Open Solutions, now part of Fiserv January 2004 - April 2004
Transportation Safety Board of Canada July 2003 - December 2003
Transport Canada January 2002 - December 2002
Canadian Dairy Commission October 2001 - December 2001
OpenText August 1997 - September 2001
University of Colombo School of Computing June 1996 - July 1997
Skills
PL/SQL, SQL, Oracle, Teaching, Software Design, SDLC, Unix, ITIL, Perl, Unix Shell Scripting, Databases, Weblogic, ETL, Web Services, Data Warehousing, Data Modeling, SOA, Database Design, Performance Tuning, Requirements Analysis, Solaris, Shell Scripting, WebLogic
Education
Carleton University 2000 — 2001
Computer Science
University of Colombo 1991 — 1996
Bachelor of Science, Computer Science, First Class Honors
National Institute of Business Management, Colombo, Sri Lanka 1989 — 1990
Diploma, Computer Systems Design
Affinion Group August 2005 - Present
Freddie Mac May 2004 - August 2005
Open Solutions, now part of Fiserv January 2004 - April 2004
Transportation Safety Board of Canada July 2003 - December 2003
Transport Canada January 2002 - December 2002
Canadian Dairy Commission October 2001 - December 2001
OpenText August 1997 - September 2001
University of Colombo School of Computing June 1996 - July 1997
Skills
PL/SQL, SQL, Oracle, Teaching, Software Design, SDLC, Unix, ITIL, Perl, Unix Shell Scripting, Databases, Weblogic, ETL, Web Services, Data Warehousing, Data Modeling, SOA, Database Design, Performance Tuning, Requirements Analysis, Solaris, Shell Scripting, WebLogic
Education
Carleton University 2000 — 2001
Computer Science
University of Colombo 1991 — 1996
Bachelor of Science, Computer Science, First Class Honors
National Institute of Business Management, Colombo, Sri Lanka 1989 — 1990
Diploma, Computer Systems Design
Lori Barnett's Open Solutions, now part of Fiserv Experience April 2012 - March 2013
Job Vice President Sales, CUnify at Open Solutions now part of Fiserv
Industry Financial Services
Experience
Fiserv April 2013 - Present
Open Solutions now part of Fiserv April 2012 - March 2013
Fiserv April 2008 - March 2012
AFTECH, subsidiary of Fiserv, Inc February 1998 - March 2008
Financial Services Consultant February 1997 - January 1998
Alabama Credit Union League April 1995 - January 1996
Indiana Credit Union League Services Corporation May 1990 - December 1994
Skills
Business Analysis, Credit Unions, Payments, Software Development, Integration, Business Planning, Sales Management, Strategy, Program Management, Contract Negotiation, Change Management, Management, Financial Services, Enterprise Software, Business Development, Banking, Analysis, CRM, Executive Management, Marketing, Product Development, Product Management, Project Planning, Sales, Training, Vendor Management
Education
Liberty University 1982 — 1986
BS, Business Administration and Computer Science, Post-Graduate
Fiserv April 2013 - Present
Open Solutions now part of Fiserv April 2012 - March 2013
Fiserv April 2008 - March 2012
AFTECH, subsidiary of Fiserv, Inc February 1998 - March 2008
Financial Services Consultant February 1997 - January 1998
Alabama Credit Union League April 1995 - January 1996
Indiana Credit Union League Services Corporation May 1990 - December 1994
Skills
Business Analysis, Credit Unions, Payments, Software Development, Integration, Business Planning, Sales Management, Strategy, Program Management, Contract Negotiation, Change Management, Management, Financial Services, Enterprise Software, Business Development, Banking, Analysis, CRM, Executive Management, Marketing, Product Development, Product Management, Project Planning, Sales, Training, Vendor Management
Education
Liberty University 1982 — 1986
BS, Business Administration and Computer Science, Post-Graduate
Brenda Hunes's Open Solutions, now part of Fiserv Experience 2005 - 2011
Job Experienced Call Center & Outsourcing Executive
Industry Executive Office
Experience
Open Solutions, now part of Fiserv 2005 - 2011
Comcast 1993 - 2004
Holiday Inn 1989 - 1992
Jones Intercable 1987 - 1989
Chicago Access Network Television 1984 - 1987
Skills
Customer Experience..., Call Center Development, Global Operations, Revenue & Profit Growth, Organizational..., Development & Delivery..., Vendor Relationships, Vendor Contracts, Budgets, Staff Development, TQM, Quality Assurance..., Organizational Needs..., Public Speaking, Performance Management, Performance Improvement, Operations Management, Call Centers, Workforce Management, IVR, Customer Experience, Training, Team Leadership, Project Management, Team Building, Intelligent Call Routing, Strategic Planning
Education
Columbia College Chicago 1983 — 1987
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Open Solutions, now part of Fiserv 2005 - 2011
Comcast 1993 - 2004
Holiday Inn 1989 - 1992
Jones Intercable 1987 - 1989
Chicago Access Network Television 1984 - 1987
Skills
Customer Experience..., Call Center Development, Global Operations, Revenue & Profit Growth, Organizational..., Development & Delivery..., Vendor Relationships, Vendor Contracts, Budgets, Staff Development, TQM, Quality Assurance..., Organizational Needs..., Public Speaking, Performance Management, Performance Improvement, Operations Management, Call Centers, Workforce Management, IVR, Customer Experience, Training, Team Leadership, Project Management, Team Building, Intelligent Call Routing, Strategic Planning
Education
Columbia College Chicago 1983 — 1987
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Elizabeth Wieczorek's Open Solutions, now part of Fiserv Experience 2005 - 2006
Job Technical Writer, Consultant
Industry Writing and Editing
Experience
ESPN 2013 - Present
Allscripts 2008 - 2012
Client: ESPN (Employer: Edge Technology Services) 2007 - 2008
Client: MassMutual Financial Group (Employer: Enherent Corp.) 2006 - 2007
Open Solutions, now part of Fiserv 2005 - 2006
Clients: Webster Bank & Pfizer (Employer: TEKsystems) 2003 - 2005
Client: ING (Employer: Modis IT) 2002 - 2003
Skills
Technical Writing, Software Documentation, Editing, Blogging, Writing, Adobe Acrobat, SnagIt, Visio, Microsoft Word, Online Publishing, Content Management, MS Project, Technical Editing, Project Planning, Microsoft Excel, SharePoint, Adobe Professional, WinZip, Marketing Communications, Organization, Coordination, PowerPoint, QuarkXPress, Creating diagrams,..., Business Analysis, Documentation, Management, Microsoft Office, Technical Communication, Technical Documentation, Training
Education
Connecticut College 1981 — 1985
Bachelor of Arts, Government and Urban Studies
Loomis Chaffee 1977 — 1981
Diploma, Prep School
ESPN 2013 - Present
Allscripts 2008 - 2012
Client: ESPN (Employer: Edge Technology Services) 2007 - 2008
Client: MassMutual Financial Group (Employer: Enherent Corp.) 2006 - 2007
Open Solutions, now part of Fiserv 2005 - 2006
Clients: Webster Bank & Pfizer (Employer: TEKsystems) 2003 - 2005
Client: ING (Employer: Modis IT) 2002 - 2003
Skills
Technical Writing, Software Documentation, Editing, Blogging, Writing, Adobe Acrobat, SnagIt, Visio, Microsoft Word, Online Publishing, Content Management, MS Project, Technical Editing, Project Planning, Microsoft Excel, SharePoint, Adobe Professional, WinZip, Marketing Communications, Organization, Coordination, PowerPoint, QuarkXPress, Creating diagrams,..., Business Analysis, Documentation, Management, Microsoft Office, Technical Communication, Technical Documentation, Training
Education
Connecticut College 1981 — 1985
Bachelor of Arts, Government and Urban Studies
Loomis Chaffee 1977 — 1981
Diploma, Prep School
John Rist's Open Solutions, now part of Fiserv Experience March 2013 - July 2015
Job Licensed Realtor at Keller Williams Realty, Inc.
Industry Computer Software
Experience
Keller Williams Realty, Inc. May 2015 - Present
Open Solutions, now part of Fiserv March 2013 - July 2015
Fiserv January 1986 - January 2013
Summit Information Systems January 1986 - April 1992
Oregon State University September 1983 - January 1986
Skills
Agile Methodologies, Requirements Analysis, Integration, Enterprise Software, Business Analysis, IT Strategy, Vendor Management, Process Improvement, Product Management, Program Management, Project Management, Software Development, Team Building, Enterprise Architecture, SDLC, PMP, Scrum, Software Project..., Requirements Gathering
Education
River School of Worshiip 2013 — 2015
Associate's Degree, Ministry and Music, 3.96
Linn-Benton Community College 1980 — 1983
Associate of Science (A.S.), Data Processing, A
UCSB 1972 — 1977
Bachelor of Arts (BA), Biology (Pre-Med)
Keller Williams Realty, Inc. May 2015 - Present
Open Solutions, now part of Fiserv March 2013 - July 2015
Fiserv January 1986 - January 2013
Summit Information Systems January 1986 - April 1992
Oregon State University September 1983 - January 1986
Skills
Agile Methodologies, Requirements Analysis, Integration, Enterprise Software, Business Analysis, IT Strategy, Vendor Management, Process Improvement, Product Management, Program Management, Project Management, Software Development, Team Building, Enterprise Architecture, SDLC, PMP, Scrum, Software Project..., Requirements Gathering
Education
River School of Worshiip 2013 — 2015
Associate's Degree, Ministry and Music, 3.96
Linn-Benton Community College 1980 — 1983
Associate of Science (A.S.), Data Processing, A
UCSB 1972 — 1977
Bachelor of Arts (BA), Biology (Pre-Med)
Rashmi Koratkar's Open Solutions, now part of Fiserv Experience 2004 - 2006
Job Independent Computer Software Professional
Industry Computer Software
Experience
Open Solutions, now part of Fiserv 2004 - 2006
Education
National College
Open Solutions, now part of Fiserv 2004 - 2006
Education
National College
Kimberly C Leckie's Open Solutions, now part of Fiserv Experience August 2008 - October 2009
Job Financial Services Professional
Industry Financial Services
Experience
Current Concepts 2009 - 2012
Open Solutions, now part of Fiserv August 2008 - October 2009
Jack Henry & Associates February 2002 - August 2008
Skills
Business Analysis, Financial Services
Education
Forsyth Technical Community College
Associate's degree, Business Administration and Management, General
Current Concepts 2009 - 2012
Open Solutions, now part of Fiserv August 2008 - October 2009
Jack Henry & Associates February 2002 - August 2008
Skills
Business Analysis, Financial Services
Education
Forsyth Technical Community College
Associate's degree, Business Administration and Management, General
Bob Delviscio's Open Solutions, now part of Fiserv Experience May 1994 - Present
Job client service representative at Open Solutions, now part of Fiserv
Industry Financial Services
Experience
Open Solutions, now part of Fiserv May 1994 - Present
Education
St. Joseph's University
finance
Open Solutions, now part of Fiserv May 1994 - Present
Education
St. Joseph's University
finance
robert gildea's Open Solutions, now part of Fiserv Experience August 1996 - Present
Job Data Center Supervisor at Open Solutions, now part of Fiserv
Industry Financial Services
Experience
Open Solutions, now part of Fiserv August 1996 - Present
EDS Group January 1992 - August 1996
Skills
Disaster Recovery, Vendor Management, Data Center, Business Analysis, Visio, SDLC, SharePoint, Active Directory, Software Documentation, Servers, Process Improvement, ITIL, IT Operations, Microsoft SQL Server, IT Management
Education
Delaware Valley College
Computer Science
Open Solutions, now part of Fiserv August 1996 - Present
EDS Group January 1992 - August 1996
Skills
Disaster Recovery, Vendor Management, Data Center, Business Analysis, Visio, SDLC, SharePoint, Active Directory, Software Documentation, Servers, Process Improvement, ITIL, IT Operations, Microsoft SQL Server, IT Management
Education
Delaware Valley College
Computer Science