Retired from AT&T
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Retired from AT&T Employees
Retired from AT&T October 1977 - Present
Tele-communication. 1975 - 2004
Skills
Customer Service, Engineering, Project Management, HTML, Windows, Team Leadership, Troubleshooting, Project Planning, Microsoft Word, Software Documentation, Networking, Analysis, System Administration, Budgets, Teaching, Strategic Planning, Team Building, Research, Process Improvement, Program Management, Microsoft Excel, Outlook, Microsoft Office, Cross-functional Team..., Social Media Marketing, Community Outreach, Social Media, PowerPoint, Photoshop, Social Networking
Education
The University of Electro-Communications 2015 — 2019
B.S., Electrical, Electronics and Communications Engineering(Tokyo)
Retired from AT&T 2015 - Present
Skills
Ethernet, DSL, Frame Relay, MPLS, Network Design, WAN, VoIP, IP, Telecommunications, Solution Selling, Unified Communications, Managed Services, Consultative Selling, Contract Negotiations, Direct Sales, Sales Support, LAN/WAN, VPN, B2B, Network Engineering, Team Leadership, IP Networking, SIP, Team Building, Sales Management, Process Improvement, Customer Relations, Cloud Computing, Co-location, Sales Operations, Contract Negotiation, Selling, T1, LAN-WAN, Customer Service, Wireless, Sales
Education
Cal State University Sacramento 1968 — 2004
BA, Geography, Anthropology
California State University-Sacramento
Bachelor's degree
AT&T ASG July 2010 - December 2013
Retired from AT&T September 1974 - December 2013
AT&T August 2003 - June 2010
SBC 2003 - 2007
AT&T Solutions April 2003 - December 2004
Excel Management and DMR Consulting June 1995 - April 2002
Sprint January 1997 - January 1998
US Network January 1995 - December 1996
US One April 1995 - April 1996
Ohio Bell/Ameritech October 1974 - December 1994
Skills
Call Center, Billing, Internet Services, SLA, Customer Relations, Telecommunications, Problem Solving, Wireline, Wireless, Vendor Management, Network Operations, Contract Negotiations, Team Building, PMP, Operations Management, Program Management, Customer Satisfaction, Vendor Relations, Account Management, Provisioning, Cross-functional Team..., Network Design, IP, Data Center, Team Leadership, T1, Frame Relay, Customer Experience, PMO, Project Portfolio..., Planning, Operation, MPLS, Broadband, DSL, Process Improvement, Cellular, CDMA, Change Management, Sales Support, Mentoring, Team Management, Project Planning, Wireless Networking, DWDM, GSM, Switches, Negotiation, Channel Management, Outsourcing
Education
ATT Training 2008 — 2008
Six Sigma, Green Belt, Yellow Belt and White Belt
Gahanna Lincoln High School 1970 — 1974
Capital University
Management, Certificate in Management
IIL Institute
PMP Certification, Project Management
Retired from AT&T June 1983 - July 2015
Skills
Program Management, PMP, Project Portfolio..., Strategic Planning, Project Management, Process Improvement, Telecommunications, Vendor Management, Integration, Negotiation, Cross-functional Team..., Team Leadership, Business Process...
Education
University of Montevallo 1978 — 1981
BS, Mass Communications
COOK SYSTEMS INTERNATIONAL, INC May 2011 - Present
Cook Systems International 2010 - 2014
Competent Staffing Resource May 2011 - May 2012
AT&T April 1999 - December 2010
Retired From AT&T April 1999 - December 2010
Metro Information Services 1998 - 1999
Southeastern Telecom 1997 - 1998
Ranstad Staffing Services 1996 - 1998
Morrow & Assocs-Manuf Reps/ Goldsmiths & Dillards-Sales Manager/ UPS Sales/Ackerly Commun-Sales 1983 - 1996
Skills
Wireless, Telecommunications, Unified Communications, Managed Services, VoIP, Computer Network..., Telephony, IP, Internet Recruiting, Professional Services, MPLS, Vendor Management, Technical Recruiting, Benefits Negotiation, Internet Services, Staffing Services, Cisco Technologies, Data Center, Applicant Tracking..., Call Center
Education
The University of Memphis 1979 — 1983
BBA/Marketing, Business, Management, Marketing, and Related Support Services
CBHS
Retired from AT&T April 1986 - August 2003
AT&T April 1986 - August 2003
Retired from AT&T July 1986 - March 2003
Skills
I am a Multi-tasked..., Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, Outlook, PowerPoint, Windows, Editing, Negotiation, Sales, Social Media, Team Building, Event Management, Public Relations, Finance, Budgets
Education
Real Estate Course at Brookdale College 2010 — 2011
License in Real Estate, Retired (Real Estate)
Pharmaceutical Tech Certification from Brookdale College 2009 — 2010
Pharmaceutical Tech Certification (Retired), Medicines
Rutgers, The State University of New Jersey-New Brunswick 1977 — 1991
Bachelor's degree, Some Credits towards a Masters in Social Work, Psychology
Retired from ATT January 2014 - Present
AT&T May 2002 - Present
FiberNet May 2000 - May 2002
FiberNet Telecom Group March 2000 - March 2002
Skills
Telecommunications, Network Design, VoIP, Ethernet, IP, ATM networks, Product Development, Wireless, ISDN, TCP/IP, Frame Relay, Troubleshooting, Product Management, Systems Engineering, SIP, QoS, Unix, Network Architecture, Managed Services, DWDM
Education
University of Illinois at Chicago 1971 — 1972
Retired From AT&T December 2013 - Present
AT&T May 2012 - Present
AT&T January 2010 - June 2012
AT&T 2008 - February 2010
AT&T 1999 - 2008
SNET 1994 - 1999
SNET July 1974 - 1994
Skills
Cross-functional Team..., Integration, Six Sigma, Telecommunications, Product Management, Management, Business Process..., Process Improvement, Team Management, Testing, Business Process, Networking, Project Management, Vendor Management, Call Centers
Education
Southern Connecticut State University
Retired from ATT September 2010 - Present
AT&T 1973 - Present
ATT 1973 - August 2010
ATT 1973 - 2009
BELLSOUTH CORP. (Now the new AT&T) 1995 - 2006
Skills
SDLC, PMP, Vendor Management
Education
Georgia State University - J. Mack Robinson College of Business 1975 — 1978
BBA, Accounting
The University of Georgia 1971 — 1973
BA, History
Retired from AT&T January 2014 - Present
AT&T February 2011 - December 2013
AT&T October 2006 - February 2011
SBC October 2005 - October 2006
SBC Internet Services January 2005 - October 2005
SBC October 2002 - December 2004
SBC July 2001 - September 2002
SBC May 2000 - June 2001
Skills
Software Project..., Microsoft Office, Microsoft Works, Microsoft Office 2007, SDLC, Requirements Gathering, User Acceptance Testing, Release Management, Resource Allocation, Account Management, Business Analysis, Project Management, Telecommunications, Visio, Resource Management, Software Documentation, PMO, Leadership, Integration, Project Portfolio..., Requirements Analysis, Business Requirements, Testing, Program Management, PMP
Education
Amberton University 2001 — 2008
BBA, Management
Trinity Valley Community College 1974 — 2000
AA, Liberal Arts
Retired from AT&T April 1979 - December 2014
Skills
Strategic Planning, Cloud Technologoes, Global IT Operations, Business Process..., Merger & Acquisition..., IT Infrastructure..., End User Technologies, IT Financial Management, Vendor Management
Education
Washington University in St. Louis - Olin Business School 1994 — 1995
EMBA
Trinity University 1974 — 1978
Bachelor of Arts (B.A.), Mathematics
Retired from AT&T August 1976 - December 2013
Skills
Standards Development, Unified Communications, Product Management, VoIP, Wireless, IP, Telecommunications, Managed Services, MPLS, Vendor Management, Solution Selling, Mobile Devices, DSL, Telephony, Mobile Communications, Data Center, Mobile Technology, SIP, Go-to-market Strategy, Professional Services, Cellular Communications, Computer Network..., Channel Partners, IPTV, GSM, LTE, M2M, IVR, Pre-sales, Network Design, WAN, VAS, Telco, Avaya, Hosted Services
Education
Grossmont College 1970 — 1971
Retired from AT&T August 2012 - Present
AT&T July 1997 - August 2012
AT&T 1978 - 1997
Skills
Telecommunications, Vendor Management, Program Management, Wireless, Cross-functional Team..., SDLC, Integration, Team Leadership, Team Building, Process Improvement, Business Analysis
Education
Cardinal Stritch University 1990 — 1992
MBA, Business
Alverno College 1985 — 1988
BA, Communications/Computer Studies
Milwaukee Area Technical College 1976 — 1978
AS, Commercial Art
Retired from AT&T January 2014 - Present
Beech sole proprietor January 2014 - Present
AT&T April 1984 - January 2014
Skills
Software Development, Vendor, Metrics, Negotiation, Contract Negotiation, Balanced Scorecard, SLA, RFP, Benchmarking, Outsourcing, Process Improvement, Vendor Management, Telecommunications, PMO, Sla, Program Management, PMP, Business Analysis, SDLC
Education
West Chester University of Pennsylvania 1977 — 1980
all course work towards and MS, Educational Research
Eastern University 1971 — 1975
B.A., Bus Adm & Economics
Retired February 2007 - Present
BellSouth 2006 - Present
Retired from AT&T April 2002 - February 2006
AT&T Advertising & Publishing 1981 - 2006
Skills
Call Centers, Training, Leadership, Team Building, Leadership Development, Coaching, Strategic Planning, Team Leadership, Management, Customer Retention, Customer Service, Vendor Management, Employee Relations, Sales Operations, Succession Planning, Cross-functional Team..., Account Management, Salesforce.com, Talent Acquisition, Performance Management, Employee Engagement, Direct Sales, Telecommunications, Labor Relations, Talent Management, Organizational..., Process Improvement, Project Management, Human Resources, Microsoft Office
Education
University of Tennessee-Knoxville 1976 — 1977
MS, Child and Family Studies
Georgia Southwestern State University 1973 — 1976
BS, Early Childhood Education
Retired from AT&T Region Vice PresidentAT&TJune 1992 - December 2013
Skills
Salesforce.com, Call Center, Cross-functional Team..., Strategic Partnerships, Cloud Computing, Sales Process, Team Building, Vendor Management, SaaS, Professional Services, Contract Negotiation, Team Leadership, Strategic Planning, Executive Management, Sales, Process Improvement, P&L Responsibility, Customer Retention, Market Penetration, Income Statement, Leadership, Call Centers, Business Development, P&L Management
Education
Harvard Business School 1995 — 1995
Strategic Marketing Management, Marketing/Marketing Management, General
University of Missouri-Columbia 1968 — 1972
BS, Business
Retired from AT&T 1972 - 2009
Education
Carroll University 1968 — 1972
Elementary Education
Home ClericalClay County Archives1997 - Present
retired from AT&T August 1961 - December 1989
Prudential Insurance 1961 - 1962
Skills
Computer Literate, Church Music
Education
Phoenix College 1960 — 1962
Assoc Arts, Business Administration
Retired from AT&T January 2010 - Present
AT&T February 2004 - January 2010
AT&T April 1979 - February 2004
Skills
PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Windows, Research, Outlook, English, Teaching, Project Planning, Access, Team Leadership, Program Management, Teamwork, Telecommunications, Call Centers, Data Entry, Analysis, Budgets, Process Improvement, Leadership, Customer Satisfaction, System Administration, Administration, Business Analysis, Change Management, Coaching, Data Analysis, MS Project, Management, Project Management, Quality Assurance, Sales, Team Building, Team Management, Time Management, Training, Troubleshooting, Vendor Management
Education
California State University-Los Angeles 1973 — 1977
Business Administration and Management, General