Ricoh USA (formerly IKON Office Solutions)
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Ricoh USA (formerly IKON Office Solutions) Employees
RCI Vacation Exchange September 2015 - Present
Ricoh USA (Formerly IKON Office Solutions) July 2009 - June 2015
Ricoh USA (Formerly IKON Office Solutions) September 2007 - August 2009
Ricoh USA (Formerly IKON Office Solutions) September 2008 - June 2009
Skills
Document Imaging, Document Management, Account Management, Sales, Customer Service, Cold Calling, Team Building, Process Improvement, Solution Selling, Sales Management, Selling, Management, Troubleshooting, Microsoft Office, Training, Negotiation, Coaching, Microsoft Excel, Strategic Planning
Education
Indiana University-Purdue University at Indianapolis 2008 — 2015
Bachelor of Arts (B.A.), Communications/Psychology
Ricoh USA (formerly IKON Office Solutions) May 2009 - Present
IKON Office Solutions January 2007 - May 2009
IKON Office Solutions May 2004 - January 2007
Skills
Managed Print Services, Salesforce.com, Solution Selling, Professional Services, Document Management, Document Imaging, New Business Development, Enterprise Content..., Business Process, Sales Management, SaaS, Major Accounts, Sales Process, Enterprise Software, Direct Sales, Sales Presentations
Education
University of Michigan-Flint 1985 — 1989
BBA, Marketing
Fujitsu June 2015 - Present
Ricoh USA (formerly IKON Office Solutions) May 2009 - May 2015
IKON Office Solutions June 2007 - May 2009
Navtex Holdings November 2002 - June 2007
Seybold & Associates, Inc. February 1998 - November 2002
CompuTrac, Inc. 1989 - 1998
Barrister Information Services May 1987 - February 1989
Skills
CompTIA Certified..., AIIM Certified..., AIIM Certified..., Solution Selling, Account Management, Team Building, Contract Negotiations, Direct Sales, Sales Operations, Contract Negotiation, Document Imaging, Selling, Enterprise Content..., Sales, Telecommunications, Business Development, Start-ups, Sales Management, Sales Process, Leadership, Professional Services, SaaS, Content Management, Competitive Analysis, Strategy, Salesforce.com, Management, Pre-sales, Business Intelligence
Education
Dallas Baptist University 2004 — 2005
BAS, Business Administration
Milwaukee Area Technical College 1982 — 1984
AAS, Biomedical Electronic Technology
University of Connecticut March 2015 - Present
LexiConn Internet Services, Inc. March 2013 - February 2015
Ricoh USA (formerly IKON Office Solutions) May 2010 - February 2013
Ricoh USA (formerly IKON Office Solutions) October 2008 - August 2010
Ricoh USA (formerly IKON Office Solutions) June 2006 - October 2008
Ricoh USA (formerly IKON Office Solutions) March 2001 - December 2005
Ricoh USA (formerly IKON Office Solutions) November 2000 - March 2001
Central Connecticut State University December 1998 - November 2000
Central Connecticut State University April 1996 - December 1998
Skills
Oracle SQL, Oracle Applications, Oracle Developer, PL/SQL, Perl, PHP, MySQL, VBA, MS Project, Visio, MS Office Suite, Access, HTML + CSS, Brio Query, Oracle Discoverer, Toad, Crystal Reports, Process Improvement, Oracle, Microsoft Office, Vendor Management, Analysis, Troubleshooting, Business Process..., Data Analysis, Business Analysis, Project Management, Management, Business Process, Enterprise Software, Information Technology, Business Intelligence, Leadership, Customer Service
Education
Central Connecticut State University 1991 — 1995
BA, Special Studies
Ricoh USA (formerly IKON Office Solutions) March 2001 - Present
OFFTECH 1989 - 2001
Skills
Managed Print Services, Document Imaging, Document Capture, Kofax, Enterprise Content..., Managed Services, Salesforce.com, Solution Selling, Ricoh, Document Management, Major Accounts, Professional Services, Scanners, Sales Process, SaaS, Enterprise Software, Pre-sales, Software Industry, Cloud Computing, Integration, Solution Architecture, Image Capture, Virtualization, Direct Sales
Education
Boston University 1982 — 1986
BS, Electrical Engineering
Serco May 2015 - Present
Serco September 2013 - Present
Ricoh USA (Formerly IKON Office Solutions) December 2011 - October 2012
Ricoh USA 2009 - 2011
Ricoh USA 2007 - 2009
St. John Lutheran Church, Ellisville, MO 2005 - 2007
Aramark Uniform Services 2004 - 2005
Southwestern Bell Yellow Pages 2001 - 2004
The Marlin Company 1997 - 2000
Skills
Business and Operations..., Team Leadership &..., Business Development, Customer Service, Key Account Management, Client Relationship..., Hiring, Training &..., Talent Assessment, Performance Management, Account Profitability..., Sales Team Collaboration, Account Management, Sales Process, Facilities Management, Managed Print Services, Sales Management, Team Leadership, Operations Management, CRM, Training, Sales Operations, Leadership, Program Management, Strategy, Management, Marketing Communications, Sales, Marketing Strategy, Process Improvement, Talent Management, P&L Management, Coaching, Cold Calling, Team Building, Marketing, Outsourcing, B2B
Education
Kansas State University
Bachelor of Applied Science (B.A.Sc.), Agriculture, Agriculture Operations, and Related Sciences
Ricoh USA November 2014 - Present
Ricoh USA (Formerly IKON Office Solutions) April 2012 - July 2012
IKON Office Solutions November 2009 - March 2012
IKON Office Solutions June 2007 - October 2009
IKON Office Solutions October 2005 - May 2007
IKON Office Solutions April 2005 - September 2005
IKON Office Solutions June 2003 - March 2005
Cingular Wireless April 1996 - August 2001
Galaxy Services Group June 1994 - April 1996
Skills
Accounts Receivable, Customer Service, Managed Services, Account Management, Microsoft Excel, Vlookup, MS Excel Pivot Tables, Microsoft Office, Lotus Notes, Cellular Communications, Forecasting, Operations Management, Call Centers, Bad Debt, Bankruptcy, Office Solutions, Information Technology
Education
Middle Georgia State University 2000 — 2003
Bachelor's, Business - Management