Stellar BPO

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Stellar BPO Employees

Employee
Years
Job
Industry
Benoit Provost CPA CGA Benoit Provost CPA CGA Montreal, Canada Area Details
Benoit Provost CPA CGA's Stellar BPO Experience December 2008 - July 2011
Job Controller at Raymark
Industry Accounting
Experience
Raymark  May 2013 - July 2014
Centre agricole JLD (John Deere)   May 2011 - February 2013
Stellar BPO   December 2008 - July 2011
Betonel   October 2002 - December 2008

Skills
Financial Reporting, Budgets, Internal Controls, Analysis, Business Analysis, Business Strategy, Financial Accounting, Strategic Planning, French, Financial Audits, Operations Management, Great Plains Software, Customer Service, Coaching, Team Building, ERP, Managerial Finance, System Administration

Education
   1990 — 1995
BAA, Accounting

Traci Woods Traci Woods San Antonio, Texas Area Details
Traci Woods's Stellar BPO Experience February 2011 - June 2012
Job Workforce Real Time at TruGreen
Industry Staffing and Recruiting
Experience
TruGreen  April 2013 - Present
Monitronics International  August 2012 - February 2013
Stellar BPO   February 2011 - June 2012
Coach-Net  February 2007 - February 2011
Coach-Net  March 2005 - February 2007

Skills
eWFM, IEX Total View, Cisco Call Manager, Microsoft Excel, Tableau, Aspect, ADP ezLaborManager, Close Attention to..., Call Center, Open Book Management, Roadside Assistance, Forecasting, Data Analysis, Call Centers, Process Improvement, Call Center Development, Customer Experience, Management, Customer Satisfaction, BPO, Account Management, Customer Service

Education
Mohave Community College

Benjamin Cartier Benjamin Cartier Montreal, Canada Area Details
Benjamin Cartier's Stellar BPO Experience September 2010 - October 2011
Job Territory Account Manager at Cisco
Industry Information Technology and Services
Experience
Cisco  December 2014 - Present
C2 Innovations   August 2013 - December 2014
CanadaDirect  October 2011 - March 2013
Stellar BPO   September 2010 - October 2011
Bell Canada  January 2007 - August 2010
Bell Canada  February 2002 - December 2006
Bell Canada  February 2000 - January 2002

Skills
Strategy, B2B, CRM, Telecommunications, Marketing Strategy, Strategic Planning, New Business Development, Solution Selling, Account Management, Management, Information Technology, ICT, Consultative Selling, Lead Generation, Direct Marketing, Customer Experience, Integrated Marketing, Negotiation, Call Center, Telemarketing, Customer Retention, Call Centers, Enterprise Software, IT Service Management, Sales Management

Education
Université Laval   1995 — 1998
BA, Communication

Collège de Maisonneuve   1992 — 1994
DEC, Administration

Collège Saint-Jean-Vianney   1986 — 1991
DES

Anne Rousseau Anne Rousseau Orange County, California Area Details
Anne Rousseau's Stellar BPO Experience 2011 - 2012
Job Call Center executive seeking new opportunities
Industry Outsourcing/Offshoring
Experience
Stellar BPO   2011 - 2012
Stellar Relay (Subsidiary of Stellar BPO)   2007 - 2011
Stellar Nordia (Subsidiary of Stellar BPO)   2005 - 2007
Nordia (Joint venture between Bell Canada and Stellar BPO)   2004 - 2005
Nordia inc  2003 - 2004
Nordia (Joint venture between Bell Canada and Stellar BPO)   2001 - 2003
Hydro Québec  January 2000 - December 2000
National Bank of Canada  1997 - 2000
Desjardins  1991 - 1997

Skills
Contact Centers, Call Center, Call Centers, Customer Satisfaction, Workforce Management, Outsourcing, Customer Experience, Call Center Development, Customer Retention, Vendor Management, IVR, Performance Management, Avaya, Telecommunications, BPO, VoIP, Business Process..., Avaya Technologies

Education
Université de Montréal - HEC Montréal
Business & Human Resources

Pace Irvin Pace Irvin Dallas/Fort Worth Area Details
Pace Irvin's Stellar BPO Experience November 2010 - Present
Job Owner/Founder Salamander Pen Company
Industry Motion Pictures and Film
Experience
Salamander Pen Company   August 2013 - Present
Stellar BPO   November 2010 - Present
Joyned Productions   July 2010 - July 2010
Arpi-Revo Productions   July 2010 - July 2010
Arpi-Revo Productions   July 2010 - July 2010
Good Luck Pictures   September 2009 - September 2009
Leighton
Video
Productions   February 2009 - February 2009

Skills
Short Films

Education
University of Southern Mississippi   2006 — 2009
B.A, Film

Lon Morris College   2003 — 2005
A.F.A, Technical Theatre

Linda Hardaway Linda Hardaway Dallas/Fort Worth Area Details
Linda Hardaway's Stellar BPO Experience August 2010 - October 2011
Job Contract Operations Manage for AT&T UVerse Tier 2 Tech Support at Pinnacle Technical Resources
Industry Information Technology and Services
Experience
Pinnacle Technical Resources  October 2011 - Present
Stellar BPO   August 2010 - October 2011
Idear Media Corp.   September 2005 - September 2008
Mentor 4  December 2004 - September 2005
The Beck Auto Group   June 2003 - November 2004
TXU Energy  September 2001 - March 2003

Skills
Leadership, Effective Communications, Managing Expectations, Managing Performance, Coaching Feedback, Teambuilding, Time Management, Conflict Resolution, Customer Service, De-Escalation, Delegation, Accountability, Managing Teams

Education
Tarrant County College   2009 — 2010
Associate of Science (A.S.), Business Administration and Management, General, 3.75

Jill beard Jill beard Dallas/Fort Worth Area Details
Jill beard's Stellar BPO Experience February 2011 - Present
Job office staff at ObGyn Associates of Lewisville
Industry Medical Practice
Experience
Walmart eCommerce  January 2015 - Present
Stellar BPO   February 2011 - Present
OB/Gyn associates of Lewisville   2000 - 2008

Skills
Management, Leadership, Microsoft Excel, Microsoft Word

Education
Tarleton State University   1987 — 2001
Elementary Ed

Karen Wiley Karen Wiley Denton, Texas Details
Karen Wiley's Stellar BPO Experience November 2011 - October 2013
Job Music Therapy Student at Texas Woman's University
Industry Music
Experience
Texas Woman's University  January 2014 - Present
Stellar BPO   November 2011 - October 2013
GTE  1997 - 1998
Internet America  1996 - 1997
Scarborough Renaissance Festival  March 1985 - June 1986

Skills
Social Networking, Public Speaking, Customer Service, Coaching, Training, Fundraising, Theatre, Nonprofits, Team Building, Social Media, Microsoft Excel, Sales, Customer Satisfaction, Event Planning, Microsoft Office, Outlook, Event Management, Time Management, Dance, Festivals, Blogging, Public Relations, PowerPoint, Facebook, Microsoft Word, Research, Creative Writing, Data Entry, Performing Arts, Arts & Crafts

Education
Texas Woman's University
Bachelor of Arts (BA), Music Therapy, 3.5 gpa

Dallas County Community College   1984 — 1986
Fine Arts

Reid Fortin Reid Fortin Montreal, Canada Area Details
Reid Fortin's Stellar BPO Experience January 2008 - August 2014
Job Business Analyst/Workforce Professional
Industry Outsourcing/Offshoring
Experience
Voxdata  August 2014 - Present
Stellar BPO   January 2008 - August 2014
Nordia Inc.  March 2005 - January 2008
Nordia Inc.  November 2004 - March 2005
Westmount Video   August 2001 - November 2004

Skills
Call Center, Workforce Management, Contact Centers, Call Centers, BPO, Outsourcing, Call Center Development, ACD, Management, Business Analysis, Leadership, Analysis, Forecasting, Strategic Planning, Process Improvement, Performance Management, Operations Management, Change Management, Outsourcing Management, Coaching, Customer Experience, Business Process, Project Planning, Telecommunications, Service Delivery, Vendor Management, Customer Satisfaction, Team Management, Avaya, Business Process..., Team Leadership, Customer Retention, Inbound Marketing

Education
Concordia University

John Abbott College

Scott Wandell Scott Wandell Lubbock, Texas Area Details
Scott Wandell's Stellar BPO Experience February 2011 - November 2013
Job RV Service Manager Camping World
Industry Automotive
Experience
Camping World and Good Sam  November 2013 - Present
Stellar BPO   February 2011 - November 2013
The Goodyear Tire & Rubber Company  July 2009 - January 2010
Brakes Plus  February 2008 - August 2009
Discount Tire Company  June 1997 - April 2005
All-Green Landscape co.   March 2001 - February 2005

Skills
Microsoft Office, Excel, Word, Business Operations..., Inventory Management, Accounts Payable, Accounts Receivable, Call Centers, Operations Management, Microsoft Excel, Sales, Leadership, Team Leadership, Training, Time Management, Retail, Microsoft Word, Team Building, Process Scheduler, Forecasting, Process Improvement, Customer Satisfaction, Customer Service, Customer Retention, Inventory Control, Automotive, Vehicles, Employee Training, Automobile, Continuous Improvement, Pricing

Education
NCTC University   2012 — 2013
Bachelor of Business Administration (B.B.A.), Project Management, Junior

DeVry University   2007 — 2010
Bachelor of Business Administration (B.B.A.), Project Management

GyZeil Granger GyZeil Granger Dallas/Fort Worth Area Details
GyZeil Granger's Stellar BPO Experience December 2010 - July 2013
Job Workforce Admin.
Industry Human Resources
Experience
City of Carrollton  December 2014 - Present
Xerox  July 2013 - November 2014
Stellar BPO   December 2010 - July 2013
First Convenience Bank  March 2010 - December 2010
kaiser permanente  June 2005 - August 2006

Skills
Cost Analysis, Budgeting, Project Implementation, Cost Management, Process Improvement, Customer Service, Leadership, Customer Satisfaction, Data Analysis, Team Leadership, Microsoft Excel, Project Management, Microsoft Office, Financial Analysis, Team Building, Time Management, Management, Outlook, Change Management, Business Process..., Strategic Planning, Sales, PowerPoint, Organizational..., Customer Experience, Access, Operations Management, Finance

Education
University of North Texas   2006 — 2013
Applied Technology Performance Improvement, Business Administration and Management, General

Tarrant County College   2011 — 2012