VMS Company
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VMS Employees
Emory University October 2012 - Present
AT&T February 2012 - June 2012
Emory University February 2011 - August 2011
Patch.com October 2010 - February 2011
Midtown Festival of the Arts, Inc February 2010 - February 2011
Classified Ventures January 2007 - September 2009
VMS January 2002 - January 2007
VMS August 1998 - January 2002
Skills
Writing, Editing, Copy Editing, Transcription, Blogging, PeopleSoft, Salesforce.com, Songwriting, Creative Writing, Social Media, Music, Festivals, Newsletters, Editorial, Web Content, Proofreading
Education
University of South Carolina-Columbia 1992 — 1996
Bachelors, English
Bank of America December 2013 - Present
ProTransport-1 November 2011 - August 2013
VMS April 2010 - August 2011
VMS May 2009 - April 2010
Something Silver October 2008 - June 2009
LicenZing LLC February 2008 - July 2008
Country Village Day September 2004 - August 2007
Skills
Sales Operations, Client Relationship..., Lead Generation, Account Management, New Business Development, Administration, Social Media, Event Planning, Public Relations, CRM, Management, Sales, Press Releases, Corporate Communications, Leadership
Education
University of San Francisco 2005 — 2009
BA, Communication Studies, Public Relations
Kaiser Permanente November 2007 - Present
Washington Mutual Card Services March 2007 - November 2007
TeleTech March 2001 - March 2007
Stockton Pediatrics Medical Group March 1999 - March 2001
VMS June 1996 - October 1997
Manila Diamond Hotel December 1992 - May 1996
Skills
Call Centers, Customer Satisfaction, Process Improvement, Program Management, Cross-functional Team..., Vendor Management, Customer Experience, Change Management, Software Documentation, Workforce Management, Quality Assurance, Medicare, Call Center, Project Management, BPO, Outsourcing, Performance Management, Operations Management, Customer Service, Management, Training, Team Management, Recruiting, Employee Relations, Team Building, Financial Services, Business Process..., Risk Management, Insurance, Avaya, Medicare Part D, Healthcare, •Strong background in...
Education
School name: 1986 — 1990
University of Santo Tomas, Hotel, Motel, and Restaurant Management
University of Santo Tomas 1986 — 1990
Bachelors of Science, Hotel, Motel, and Restaurant Management