Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Wyndham Vacation Ownership June 2015 - Present
The PennySaver November 2014 - May 2015
Personal Touch Cleaning and Maintenance March 2014 - May 2014
The Walt Disney Company July 2013 - October 2013
The Walt Disney Company September 2012 - August 2013
Partners Federal Credit Union May 2010 - September 2012
The Walt Disney Company February 2012 - March 2012
Bank of America September 2001 - October 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, English, Account Management, Event Management, Customer Service, Team Building, Marketing, Marketing Strategy, Event Planning
Education
Antelope Valley College
Associate of Science (A.S.), Business Administration and Management, General
California State University-Bakersfield
Bachelor of Business Administration (B.B.A.)
Gold Keys Realty November 2013 - Present
AVDVC July 2013 - Present
Bank of America 2011 - 2012
Skills
Customer Service, Healthcare, Sellers, Community Outreach, Case Management, Real Estate, Nonprofits, Legal Assistance, Clinical Research, Real Estate Transactions, Investment Properties, First Time Home Buyers, REO, Sales, Referrals, Short Sales, Management, Investors
Education
California State University Bakersfield 2013 — 2016
Bachelor of Arts (BA), Sociology
Antelope Valley College 2009 — 2013
Associate of Arts (AA), Business Administration
Antelope Valley College 2009 — 2013
Associate of Arts (AA), Social and Behavioral Science
Luxe June 2015 - Present
Lafayette Square Financial Advisors, Inc. July 2014 - May 2015
One Kings Lane July 2013 - June 2014
One Kings Lane March 2011 - February 2013
Bank of America 2010 - 2011
The Coffee Bean & Tea Leaf January 2005 - January 2009
Skills
Customer Service, Customer Satisfaction, Sales, Data Entry, Facebook, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Logistics, Social Networking, Phone Etiquette, Teamwork, Social Media Marketing, Editing, Microsoft Office, Social Media, Excel, Word, Creative Writing, Accounts Payable, Administrative Support, Filing, Salesforce.com, Reverse Logistics, Invoice Processing
Education
San Francisco State University 2011 — 2014
Bachelor of Arts (BA), English Language and Literature/Creative Writing
Antelope Valley College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, Behavioral Science
Wells Fargo Securities July 2014 - Present
Wells Fargo March 2012 - Present
Wells Fargo November 2005 - May 2009
WaMu May 2000 - November 2004
Accenture 1999 - 2000
Bank of America 1996 - 1999
Skills
Internet Mining, Cold Calling, Business Relationship..., Banking, Credit, Commercial Banking, Full-cycle Recruiting, Sourcing, Strategic Sourcing, Talent Acquisition, Executive Search, SDLC, Business Development, Recruiting, Leadership, Web Mining, Applicant Tracking..., Coaching, Technical Recruiting, Relationship Management, College Recruiting, Mortgage Lending, Onboarding, Internet Recruiting, Management, Finance, Screening Resumes, Temporary Placement
Education
Appalachian State University 1991 — 1995
BS, Communication and Media Studies
Bank of America 2006 - 2013
Qualex August 2000 - September 2005
Skills
Loans, Credit, Retail Banking, Credit Analysis, Mortgage Lending, Credit Risk, Commercial Lending, Mortgage Banking, Portfolio Management, Cross Selling
Education
Antelope Valley College 2012 — 2014
Associate of Science (A.S.), Computer Software Engineering
University of California, Los Angeles 1999 — 2005
Bachelor's degree, History
Pacific Funding Mortgage Division February 2015 - Present
imortgage April 2013 - August 2015
Bank of America April 2008 - May 2012
Bank of America April 2008 - May 2012
Costco Wholesale October 2004 - November 2006
Stater Bros Markets May 2002 - October 2002
Dominos pizza February 2000 - April 2002
Skills
Banking, Loans, Credit, Mortgage Lending, Credit Analysis, Commercial Banking, Credit Risk, Mortgage Banking, Loan Origination, Retail Banking, Commercial Lending, Consumer Lending, Small Business Lending, Portfolio Management, FHA, Refinance, Sales, Finance, Anniversaries, Residential Mortgages, Leadership, USDA, Funding, Underwriting, Small Business, VA Loans, Loan Servicing, FHA Financing, Call Centers, Mortgage Underwriting, Analysis, First Time Home Buyers, Foreclosures, Investment Properties, REO, Short Sales, Real Estate, Investors, Sellers, Single Family Homes, Customer Service, Referrals, Real Estate Transactions
Education
Antelope Valley College 2002 — 2002
microsoft office application courses
Little rock highschool l 1999 — 2002
HS diploma, general studies
Littlerock Highschool 1999 — 2002
High school Diploma, General Studies
Islands Restaurants October 2014 - Present
The Resicom Group December 2013 - 2014
Secretary of State 2012 - 2014
Coast Environmental June 2007 - December 2013
Bank of America January 2005 - March 2007
Skills
Schedules, Employee Training, Customer Service, Time Management, Mac OS, Microsoft Office, Microsoft Excel, Payroll, Accounts Payable, Accounts Receivable, Account Reconciliation, Procurement, Notary Public, Project Coordination, QuickBooks, Process Improvement, HR Policies, Job Costing, Cash Flow, Office Administration, Organization, Learning Quickly, Invoicing
Education
Antelope Valley College 1999 — 2003
Accounting and Business/Management
Paraclete High School 1995 — 1999
Demandware July 2015 - Present
Apollo Education Group March 2014 - July 2015
Apollo Education Group September 2011 - March 2014
Apollo Group April 2011 - September 2011
Apollo Group October 2005 - March 2010
All About People January 2005 - October 2005
Garcia's Mexican Restaurant May 2001 - December 2004
Bank of America August 2000 - April 2001
Brookdale Senior Living 1998 - 2000
Skills
Higher Education, Microsoft Office, Customer Service, Editing, Public Speaking, Social Media, SharePoint, Project Management, Research, Public Relations, E-Learning, Event Planning, Technical Support, Troubleshooting, Windows, Technical Writing, System Administration, Software Documentation, Hardware, Databases, Information Technology, Access, XP, Active Directory, Windows 7, Networking, Computer Hardware, Operating Systems, Software Installation, OS X, Windows Server, Help Desk Support, Network Administration, Windows XP
Education
Western International University 2010 — 2015
Bachelor's degree, BSB/IT
Anthem College-Phoenix 2000 — 2001
Associate's degree, Networking and Information Technology
Bank of America September 2010 - Present
Bank of America August 2007 - September 2010
Lake Elizabeth Golf and Ranch Club February 2007 - August 2007
Skills
Customer Service, Banking, Credit, Loans, Retail Banking, Credit Cards, Outlook, Mortgage Servicing, Microsoft Excel, Call Centers, Microsoft Office, Risk Management
Education
Antelope Valley College 2008 — 2014
Associate of Arts (AA), Social and Behavioral Sciences, 3.1
Lancaster High School 2003 — 2007
NationBuilder August 2014 - Present
City of Richmond, California March 2014 - Present
YMCA February 2014 - Present
Automobile Club of Southern California June 2010 - June 2013
Premier Educational Staffing October 2008 - May 2010
Bank of America July 2003 - August 2008
Skills
Community Organizing, Nonprofits, event planning, Blogging, Social Networking, Creative Writing, Public Speaking, Politics, Political Campaigns, LGBT community, LGBT rights, Teaching, Youth Mentoring, Youth Leadership, Event Planning, Editing, Acting, Proofreading, Copy Editing, Publishing, Higher Education, Grant Writing, Volunteer Management, Conflict Resolution, Program Development, Community Outreach, Fundraising, Press Releases, Leadership, Government, Community Development, Facebook, Public Policy
Education
Antioch University-Los Angeles 2005 — 2007
Master of Fine Arts (MFA), Creative Writing
California State University Long Beach 1997 — 2004
Bachelor of Arts (B.A.), English
Bank of America April 2013 - Present
Lowe's Home Improvement October 2011 - Present
Kelly's Services August 2012 - December 2012
Sears Holdings Corporation October 2009 - September 2011
FedEx Express September 2005 - April 2009
Dr. Todd F. Brooks OB/GYN September 2004 - October 2004
Skills
Long-term Customer..., Highly detail oriented, Timelines, Goal Oriented, Meet Deadlines, Well Spoken, Team-oriented, Customer Service, Credit, Sales, Phone Etiquette, Inventory, Cash Handling Experience
Education
Anthem College-Phoenix 2013 — 2014
Associate's Degree, Health/Health Care Administration/Management, 3.04
Concorde Career College-Memphis 2004 — 2004
Technical Diploma, Medical/Clinical Assistant
Fairley High School 1999 — 2003
Organizing Confusion October 2011 - Present
West Angeles Community Development Corporation April 2011 - June 2012
Bank of America April 2007 - May 2010
Skills
Management Consulting, Business Transformation, Business Process..., Business Analysis, Strategic Planning, Real Estate, Assisting First Time...
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
Antioch University-Los Angeles
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
World Financial Group (WFG) December 2014 - Present
Bank of America November 2010 - October 2014
Jcpenney March 2008 - March 2011
Skills
Credit, Banking, Customer Service, Leadership, Sales, Loans, Retail Banking, Teamwork, Microsoft Office, Financial Services
Education
California Baptist University 2010 — 2014
Bachelor's degree
California State University Bakersfield 2006 — 2008
Antelope Valley College 2003 — 2006
Associate's degree
Urban Lending Solutions October 2014 - Present
Self-employed January 2010 - Present
BSI Financial Services Inc August 2013 - August 2014
Kroll Factual Data March 2013 - July 2013
Animal Health International, Inc. August 2012 - March 2013
Bank of America April 2009 - January 2011
Skills
Internal Audit, Fraud, Auditing, Risk Management, Quality Control, Fraud Detection, OFAC, Credit, Regulatory Guidelines, Loss Mitigation, Default, Forensic Analysis, Quality Assurance, Bank Secrecy Act, New Business Development, Data Entry, Process Improvement, Microsoft Excel, fiserv, WATS, Lenstar, loan processing, Foreclosure Defense, Bankruptcy, Deed in Lieu, Short Sales, Customer Service, Team Building, Strategic Planning, Microsoft Office, Analysis, Banking, Microsoft Word
Education
Nick Harris Detective Academy 1996 — 1997
Master in Private Investigations, Investigations, A
Antelope Valley College 2001 — 2003
Associate of Arts (AA), administration to justice, 3.75
University of Phoenix 2003 — 2005
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration, 3.86
University of Phoenix 2001 — 2007
Master of Science (MS), Criminalistics and Criminal Science, 3.89
SunTrust Bank October 2011 - Present
Wells Fargo (Previous Wachovia) October 2010 - June 2011
Wells Fargo (Previous Wachovia) July 2007 - October 2010
Wells Fargo Bank (Previous Wachovia Bank) October 2005 - July 2007
Bank of America July 2004 - September 2005
US Navy December 1997 - June 2004
Skills
PowerPoint, Microsoft Excel, Windows, Outlook, Teaching, English, Customer Service, Microsoft Office, Research, Microsoft Word, Leadership, Banking, Call Centers, Data Entry, Time Management
Education
Anthem College-Phoenix 2007 — 2009
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Dallas ISD September 2013 - Present
Bank of America September 2012 - August 2013
Abu Dhabi Education Council September 2011 - July 2012
Metro Academy of Math and Science September 2009 - June 2011
Skills
Credit, Mortgage Lending, Credit Analysis, Mortgage Banking, Credit Risk, Loan Origination, Retail Banking, Consumer Lending, Microsoft Word, Public Speaking, Social Media, Team Building, Customer Service, Leadership, Lesson Planning, Nonprofits, PowerPoint, Research, Teaching, Training
Education
Antioch University McGregor 2006 — 2008
Masters of Education, Early Childhood Education and Teaching
The Ohio State University 2000 — 2004
Bachelor of Arts (B.A.), International Relations and Affairs
Aflac July 2014 - Present
Prospect Mortgage, LLC January 2013 - March 2014
Bank of America October 2009 - December 2012
MAJOR ACHIEVEMENTS October 2009 - December 2012
Veolia Transportation July 2005 - July 2008
Skills
Credit, Consumer Lending, Mortgage Lending, Credit Analysis, Mortgage Servicing, Loss Mitigation, Call Centers, Short Sales, Foreclosures, Loan Servicing, FHA, Underwriting
Education
California State University-Bakersfield 2007 — 2010
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Antelope Valley College
Associates, Arts, Letters, Arts, and Sciences
Target September 2014 - Present
Bank of America March 2013 - August 2014
Bank of America August 2011 - March 2013
Tekco LLC July 2010 - January 2011
Tekco LLC June 2009 - July 2010
Tekco LLC October 2007 - June 2009
Ritz Camera Centers April 2005 - October 2007
Ritz Camera Centers June 2000 - April 2005
Skills
Customer Service, Management, Training, Marketing, Sales, Time Management, Microsoft Office, Troubleshooting, Employee Training, Teamwork, Photoshop, Sales Management, Store Management, Process Scheduler, Policy, Databases, Lean Six Sigma
Education
State University of New York College at Brockport 2013 — 2016
Bachelor of Science (BS), Business Administration, Senior
Monroe Community College 2011 — 2013
Associate of Science (AS), Business Administration, Graduated with Distinction, 3.86 GPA
Antelope Valley College 2011 — 2011
Business Administration
University of Phoenix 2008 — 2010
Business: Organizational Innovation
University of Arizona 2000 — 2003
Journalism; Studio Art: Photography
Barry Goldwater High School 1996 — 2000
High School Diploma
GSF Properties August 2013 - Present
Bank of America October 2012 - July 2013
CWF Flooring, Inc June 2011 - October 2012
Thomas James Capital, Inc February 2010 - March 2011
Netmix Broadcasting Network March 2008 - April 2009
Skills
Microsoft Office, Research, Editing, Public Speaking, Social Networking, Customer Service, Social Media
Education
Antelope Valley College 2008 — 2012
Psychology
Quartz Hill High School 2004 — 2008
Diploma, General
Bank of America July 2014 - Present
CompuGroup Medical USA March 2014 - April 2014
mobiManage November 2013 - December 2013
U-Haul International, Inc. April 2013 - July 2013
QuantumClean November 2012 - January 2013
Arizona Department of Economic Security November 2011 - August 2012
Humana Right Source RX July 2011 - September 2011
Cable One December 2008 - June 2011
Digital Dogs November 2006 - September 2008
EDO January 2000 - November 2004
Skills
Integration, Visual Studio, ASP.NET, Software Development, Web Applications, C++, Windows, XML, .NET, Microsoft SQL Server, C#, SQL, T-SQL, MVC, SSRS, IIS, Crystal Reports
Education
Antelope Valley College 1995 — 1999
A.S, Computer Information Science/Programming
Antelope Valley Hospital August 2012 - May 2014
Palmdale Regional Medical Center August 2012 - May 2014
Bank of America 2010 - 2012
Bank of America 2010 - 2012
Skills
Mechanical Ventilation, BiPap, Cardiopulmonary..., Hyperinflation therapy, Patient assessment, ABG interpretation, Airway management, Humidity and aerosol..., Non-invasive ventilation, Oxygen and medical gas..., Bronchopulmonary..., Tracheotomy care, Visual Arts, Contemporary Art, CPR Certified, Fine Art, Curating, Art Education, Drawing, CPAP, Airway Management, Ventilators, Critical Care
Education
Antelope Valley College 2012 — 2014
Associate's Degree, Respiratory Care Therapy/Therapist, A
Southeastern Oklahoma State University 2006 — 2007
Bachelor's Degree, Parks, Recreation and Leisure Studies, 3.8
Womply July 2015 - Present
JETRO September 2014 - March 2015
La Farga Music July 2012 - October 2014
M-Focus June 2012 - October 2014
San Francisco State University September 2009 - June 2013
Bank of America July 2007 - July 2010
MYX TV February 2010 - June 2010
San Francisco State University May 2007 - August 2008
Skills
Marketing, Fundraising, Online Marketing, Social Media, Event Planning, Marketing Research, Event Management, Marketing Communications, Marketing Management, Product Marketing, Music Theory, Facebook, Concert Production, Social Media Outreach, Sales & Marketing..., Microsoft Office, Digital Media, Online Advertising, Asian American Studies, Asian markets, Sound, Recording, Music, Composition, Record Labels, Nonprofits
Education
San Francisco State University 2006 — 2011
Bachelor of Science (B.S.), Business Marketing, Business Management, Asian American Studies
Aoyama Gakuin University 2011 — 2012
経営学部, マーケティング, 4.0
Raoul Wallenberg High School 2002 — 2006
High School Diploma
Bank of America 2008 - Present
Bank of America 2003 - 2008
Bank of America 2002 - 2003
The Pacific Institute 2000 - 2001
Event Planning International Corporation 1998 - 2000
InterNET Services Corporation 1997 - 1998
Education
Appalachian State University 1993 — 1997
B.S., Marketing, Psychology
Bank of America April 2008 - Present
Physician's Management Group April 2003 - April 2008
Rite Aid October 1999 - April 2003
Skills
Loans, Loan Modifications, Negotiation, Collections, Loss Mitigation, Debt Management, Supervisory Experience, Staff Supervision, Long-term Customer..., Portfolio Management, Case Management Services, Workers Compensation, Payments
Education
Antelope Valley College 2013 — 2016
Associate of Arts (A.A.), Accounting and Business/Management
Palmdale High School 1989 — 1992
Diploma
Page
license
LA County October 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2011 - 2014
Bank of America September 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Sales, Troubleshooting, Phone Etiquette, Call Centers, Customer Satisfaction, Customer Service, Data Entry, Outlook, Process Scheduler, Teamwork, Time Management, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Hotel Management
Education
Antelope Valley College 2006 — 2009
General Studies
n/a - currently unemployed December 2013 - Present
Bank of America 2007 - 2013
Chase November 1999 - June 2006
Skills
Customer Service, Banking, Bilingual, Mortgage Servicing, Filing
Education
Antelope Valley College
Bank of America November 2014 - Present
Surgeradio June 2004 - Present
Carbon Dynamics September 2014 - October 2014
Infinite Computing Technologies January 2014 - June 2014
California State University, Dominguez Hills August 2012 - May 2013
Antelope Valley College May 2009 - July 2011
Skills
Microsoft Office, Windows, Customer Service, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Word, Windows 7, Computer Hardware, Team Leadership, Computer Security, Technical Support, Training, Testing, Networking, Security, System Administration, Databases, Operating Systems, Access, Java, Troubleshooting, Network Administration, Network Security, Active Directory, SQL, Servers, Visio, VPN, Windows Server, Windows XP
Education
California State University-Dominguez Hills 2011 — 2013
Computer Technology, Homeland Security Track, Senior
Antelope Valley College 2008 — 2011
Computer Networking Core, Computer Networking
Alterra Home Loans March 2015 - Present
Carrington Mortgage Services, Mortgage Lending Division October 2014 - Present
AnnieMac Home Mortgage April 2014 - October 2014
Universal American Mortgage Company (UAMC) June 2013 - March 2014
Universal American Mortgage Company (UAMC) May 2012 - June 2013
Bank of America September 2011 - May 2012
Bank of America June 2010 - September 2011
Camden Mortgage July 2005 - January 2008
Skills
FHA, Mortgage Lending, Loans, Refinance, Real Estate, Sellers, Customer Service, VA Loans, Leadership, Management, Finance, Team Building, Underwriting, FHA financing, Funding, Reverse Mortgages, Mortgage Marketing, Home Equity Lines of..., Real Estate Economics, Training, Loan Modifications, Negotiation, Calyx Point, MERS, VA Financing, Conventional Financing, USDA Rural Housing, Government Bond Loans, Investment Property..., Refinancings, FHA Financing
Education
Antioch University 2007 — 2010
Bachelor's Degree, Business Administration, Management and Operations
Antioch University-Los Angeles 2007 — 2010
Bachelor's Degree, Fine and Studio Arts Management
American Academy of Dramatic Arts 1998 — 2002
AS, Liberal Arts
Bank of America March 2010 - Present
Amentra March 2008 - August 2009
U.S. Bank November 2006 - March 2008
The Newberry Group August 2005 - November 2006
LabCorp September 2002 - July 2005
Education
University of North Carolina at Charlotte 2014 — 2018
Master of Business Administration (M.B.A.)
Appalachian State University 1999 — 2002
Bachelor of Science (BS), Computer Information Systems
Massage Envy Spa February 2015 - Present
Bank of America 2010 - 2012
VXI Global Solutions, Inc March 2007 - December 2008
Darden Dental Supply 2005 - 2007
Skills
Banking, Loans, Software Documentation, Program Management, Call Centers, Customer Service, Salesforce.com, Mas 90, Aspect ACD, Customer Retention, Quality Assurance, Invoicing, Negotiation, Sales, Process Improvement, Microsoft Excel, Credit, Strategic Planning, Team Building, Leadership, Management
Education
National Holistic Institute Studio City 2014 — 2015
License with 900 addtional CEU Hours, Massage Therapy/Therapeutic Massage and Health Educator
Antelope Valley College
Business Administration and Management, General, 3.0
Los Angeles High School
Bank of America July 2006 - Present
TGI Fridays 2003 - 2006
Skills
Money, Money Management, Deposits, Financial Advisory, Personal Finance, IRAs, Retirement, Teller Operations, Savings, Wealth, Financial Planners, Stocks, Cash, Financial Transactions, Consumer Lending, Debt Management, Lines Of Credit, Small Business Lending
Education
Apex Technical School 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bank of America February 2015 - Present
Bank of America September 2011 - Present
Bank of America July 2009 - September 2011
Bank of America December 2007 - July 2009
All Valley Crystal Clear January 1995 - December 2005
Kaiser Permanente May 2003 - July 2004
Skills
Mortgage Modification, coaching football, Collections, Pool Service, Management, Chart Analysis, FHA, Skip Tracing, Residential Mortgages, Telephone Skills, Youth Mentoring, Data Entry, Volunteering, Mortgage Servicing, Loss Mitigation, Loan Servicing, Mortgage Underwriting, Loan Modifications, Loans, 10 Key, Customer Retention, Mortgage Banking, Business, Customer Service, FNMA, FHLMC, Account Management, Employee Training, Mortgage Lending, Loan Origination, Refinance, Financial Services, Default, Underwriting, Credit Analysis, Consumer Lending, Credit Cards, Sports Coaching, Banking, Leadership, Applicant Tracking..., Risk Management, Training, Sales, Team Building, Process Improvement
Education
Trident University International 2014 — 2016
Bachelor of Business Administration (BBA), Criminal Justice/Law Enforcement Administration
Antelope Valley College 2005 — 2012
Associate of Arts (AA), Criminal Justice and Corrections
University of Phoenix 2005 — 2006
Criminal Justice and Corrections
Anthem Institute August 2013 - August 2013
Bank of America May 2009 - December 2012
Prince Parker and Associates November 2007 - March 2008
Skills
Illustrator, Photoshop, InDesign, Dreamweaver, Flash, HTML 5, Microsoft Word, Microsoft Excel, PowerPoint, Word Processing, CSS3, JavaScript, PHP, Premiere Pro, After Effects, Adobe Creative Suite, Credit Cards, Front-end
Education
Anthem Institute-Jersey City 2012 — 2013
Diploma, Graphic Design
Katherine Gibbs School 2001 — 2002
n/a, Accounting
Antelope Valley Schools Transportation May 2013 - Present
Antelope Valley College April 2015 - May 2015
Bank of America April 2010 - July 2012
Bank of America September 2009 - April 2010
Bank of America September 2008 - September 2009
Landscape Development, Inc. May 2005 - August 2008
Landscape Development, Inc May 2005 - August 2008
Delta Fire Protection November 2003 - December 2004
ARAMARK UNIFORMS June 2001 - December 2002
Infolink Screening Services July 1998 - June 2001
Skills
Customer Experience, comm, Contract Management, Operations Management, Project Management, Process Scheduler, Budgets, Team Building, Negotiation, Project Planning, Vendor Management, Leadership, Sales, Strategic Planning, Human Resources, Contract Negotiation
Education
Antelope Valley College 2009 — 2015
A.A. DEGREE IN BUSINESS, BUSINESS ADMINISTRATION
Sawyer College of Business 1981 — 1982
CERTIFICATE OF COMPLETION, FULL CHARGE BOOKKEEPING
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Starwood Hotels & Resorts Worldwide, Inc. July 2012 - Present
Chalet 2006 November 2006 - March 2012
Bank of America August 2009 - October 2010
Antelope Valley Nissan December 2005 - July 2006
Skills
Microsoft Office, Data Entry, Call Center, Customer Service, Customer Satisfaction, Sales, Call Centers, Budgets, Event Planning, Hospitality, Coaching, Leadership, Time Management, Analysis, Management, Teamwork, Training, Hotels
Education
Antelope Valley College 2003 — 2004
Business/Commerce, General
Palmdale High School
Leader, PHS Music
HSBC April 2013 - Present
Citi May 2012 - March 2013
Bank of America Merrill Lynch February 2008 - May 2012
Bank of America February 2002 - May 2012
Bank of America February 2002 - May 2012
Merrill Lynch 2001 - 2002
JPMorgan Chase 1997 - 2000
Skills
Six Sigma, Microsoft Office, SQL, Cognos, Oracle SQL, Visual Basic, C++, VBScript, HTML, SQL Server 2000-2008, VBA, Social Networking, Presenter, Data Mining, Data Modeling, Process Improvement, Green Belt, Oracle
Education
Anthem Institute-Parsippany
Computer Programming
TIAA-CREF September 2014 - Present
Bank of America February 2010 - September 2014
High Country Investments November 2007 - January 2010
Verizon Wireless November 2006 - November 2007
Boone Taxi August 2003 - December 2005
Lifestyle Furnishings Corporate HQ January 1999 - January 2000
Skills
Data Loss Prevention, Information Protection, Vulnerability Assessment, Vulnerability Management, Data at Rest, Data in Motion, Data in Use, Access Control, Encryption, Cryptography, Symantec DLP (Vontu), McAfee DLP, HP ArcSight SIEM, Excel Power User, A+ Certified, Microsoft Office, Visual C++, Visual C#, Norton Utilities, Wireless Networking, DLP, Information Security, Business Continuity, Disaster Recovery, IT Audit, Microsoft Excel, CISSP, Information Security..., Networking, Network Security, Penetration Testing, Firewalls, Enterprise Software, PCI DSS, Data Security, Security Audits, Identity Management, Computer Forensics, McAfee, Security Awareness, Information Technology, Risk Management, Information Analysis, Security, Management
Education
Appalachian State University 2000 — 2005
BA, Communications, Electronic Media/Broadcasting
Kettering University 1999 — 2000
Computer Science
Bank of America January 2015 - Present
Cardinal Solutions January 2013 - January 2015
Enetech LLC February 2011 - December 2012
Appalachian State University August 2010 - December 2012
Walgreens October 2007 - January 2011
Skills
Objective-C, Java, iOS, Android, Mobile Technologies, MySQL, JSON, XML, Drupal, Wordpress, Mac OS X, ASP.NET, ASP.NET MVC, jQuery, jQuery Mobile, OS X, Eclipse, Mobile Applications, iOS development, Web Development, Linux, JavaScript, Microsoft Office, SQL, HTML, iOS Development, Spring Framework, Agile Methodologies, Programming, Windows, Visual Studio, Git, C, CSS, C#, Consulting, AJAX
Education
Appalachian State University 2009 — 2012
B.S., Computer Science
PSAV October 2013 - Present
TEKsystems November 2010 - December 2012
Bay Bank, FSB formerly known as Carrollton Bank March 2007 - November 2010
Staff Quest November 2006 - March 2007
Bank of America January 2006 - November 2006
TJ Maxx September 2005 - January 2006
Skills
Process Improvement, Business Analysis, Customer Service, Vendor Management, Technical Recruiting, Microsoft Office, Team Leadership, Training, Team Building, Leadership, Outlook, Event Planning, Microsoft Excel, Social Media
Education
Anne Arundel Community College 2013 — 2016
Accounting and Finance, Current GPA 3.6
Bank of America November 2013 - Present
Allstate October 2011 - November 2013
Coldwell Banker United, Realtors May 2010 - August 2010
Skills
Customer Service, PowerPoint, Word, Excel, Customer Relations, Insurance Background, Marketing, Sales Promotion
Education
Appalachian State University 2007 — 2011
Marketing, Business
Albertsons Inc August 2004 - June 2012
Bank of America January 2005 - June 2005
Preferred Window Tinting 2003 - 2004
Skills
Team Management, Sales, Auditing, Customer Service, Payroll, Department Management, Financial Analysis and..., Excellent Multitasking..., Microsoft Office, Accounting and GAAP...
Education
California State University-Fullerton
Bachelors, Business Administration; Finance
Antelope Valley College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Bank of America April 2015 - Present
Wells Fargo Securities June 2014 - March 2015
Wells Fargo Securities September 2013 - April 2014
AMTdirect September 2012 - September 2013
D-Ray International April 2012 - September 2013
The Remi Group May 2010 - September 2012
The Comdyn Group September 2007 - October 2010
Softworld March 2007 - September 2007
Crowell Systems October 2004 - March 2005
The Vinroot Committee November 2003 - July 2004
Skills
Executive Management, Strategic Consulting, Future Trends, Research, Science, Energy, Applied Mathematics, Mathematical Programming, Business Intelligence, Databases, Data Mining, SSRS, VB.NET, T-SQL, SSIS, ASP.NET, C# 4.0, Political Consulting, .NET, TFS, WPF, Microsoft SQL Server, C#, CSS, Crystal Reports, Visual Basic, SQL, SDLC, Access, ETL, Java, ASP, Software Documentation, Database Design, WinForms, LINQ, ASP.NET MVC
Education
Appalachian State University 1990 — 1994
BS, Computer Science
Lees McRae College 1988 — 1992
BS, Math
Bank of America September 2009 - Present
Wells Fargo Bank November 2007 - June 2009
Marauder Bookstore July 2006 - February 2008
Dynamic Plumbing Manufacturing June 2004 - December 2005
Skills
Project Management, Employee Training, Instructor-led Training, Team Management, Management Consulting, Management, Retail Banking, Branch Banking, Supervisory Skills, Staff Supervision, Personnel Supervision, Call Centers, Training, Leadership, Time Management, Banking, Program Management, Risk Management, Sales, Microsoft Excel, Finance, Credit, Team Building, Payments, Credit Risk, Loan Servicing, Relationship Management, Mortgage Banking, Customer Satisfaction, Consumer Lending, Public Speaking, Mortgage Lending, Process Improvement, Loans, Coaching, Policy, Microsoft Word, Credit Analysis
Education
Colorado State University 2015 — 2017
Bachelor of Business Administration (BBA), Organizational Leadership
California State University-Bakersfield 2012 — 2013
Bachelor of Business Administration (B.B.A.), General Business
Antelope Valley College 2005 — 2009
Associate of Science (A.S.), Business Administration and Management, General
SAS August 2015 - Present
Bank of America July 2011 - August 2015
Central Piedmont Community College December 2010 - December 2011
Accounting Principals October 2009 - July 2011
Insigma HengTian Software Ltd. May 2009 - August 2009
Skills
SQL, Microsoft Excel, SPSS, Visio, International, Banking, Anti Money Laundering, Process Improvement, Analysis, Financial Analysis, Leadership, Management, Change Management, Time Management, Customer Service, Strategy, Training, Strategic Planning, Microsoft Office
Education
Appalachian State University 2007 — 2009
Masters Degree, Industrial Organizational Psychology and Human Resource Managment
Winthrop University 2003 — 2007
Bachelors Degree, Psychology
Universitat Autònoma de Barcelona 2006 — 2006
Study Abroad, International Business
Bank of America August 2012 - Present
Wells Fargo October 2010 - April 2012
Fifth Third Bank November 2008 - March 2010
Fifth Third Bank February 2007 - November 2008
Wachovia, A Wells Fargo Company 2004 - 2007
Vanguard 2000 - 2004
Vanguard 1998 - 2000
Vanguard 1997 - 1998
American Express Financial Advisors 1997 - 1997
Skills
Services Oriented..., Business Architecture, Business Analysis, Business Requirements, Technology Liaison
Education
University of North Carolina at Charlotte - Belk College of Business 2010 — 2012
MBA
Appalachian State University 1991 — 1996
Bachelors of Science, Business Marketing
US Army May 2004 - Present
New York Army National Guard February 2014 - November 2014
NY ARNG PTAE (New York Pre-mobilization Training Assistance Element) May 2009 - February 2011
Bank of America April 2008 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Military, Leadership, Accounting, Weapons, Security Clearance, Outlook, Military Operations, Security, Communication, Customer Service, Army, Military Experience
Education
Apex Technical School 2011 — 2012
Automotive Service and Repair 900hrs ASE Certified Program Certificate
James Madison High School 2000 — 2003
High School Diploma
Premier Solutions International July 2013 - Present
MDS Communications Corp February 2013 - Present
Kimball Concepts March 2012 - February 2013
Bank of America December 2002 - December 2011
Skills
Outstanding time..., Time & Attendance, Continuous Improvement, Listening to customers, Financial Analysis, Loan Modifications, Collection Development, Customer Service, Conscientious, Pay Close Attention to...
Education
Western International University 2006 — 2010
Bachelor's degree pending, Business/Commerce, General
Antelope Valley College
Government July 1997 - Present
Bank of America 1973 - 1995
Skills
HR Coaching, Government Proposals, Supervising, Business Development, Proposal Writing, DoD, Government Contracting, Leadership, Government, Policy, Human Resources, Program Management, Contract Management, Economic Development, Analysis, Strategic Planning, Government Procurement, Strategy, Team Building
Education
University of Maryland College Park 1995 — 2000
Bachelor's degree, Business Administration and Management, General
Anne Arundel Community College 1995 — 1997
Associate's degree, Business Administration and Management, General
Bank of America June 2012 - November 2012
Wells Fargo June 2009 - May 2011
Pat Kershaw Financial Services September 1999 - August 2008
Kostopolas & Associates 1999 - 2001
Skills
Loans, Mortgage Lending, Accounting, A/R collections, Financial Analysis, Training, Management, Loan Servicing, FHA
Education
Catonsville Community College 1987 — 1989
Accounting
Anne Arundel Community College 1977 — 1978
Accounting
Brooklyn Park High School 1970 — 1976
First United Methodist Church Preschool, Santa Monica July 2013 - Present
Bank of America January 2007 - August 2008
Jenny Craig January 2006 - December 2006
United Methodist Nursery School November 1998 - June 1999
Skills
Web Development, Customer Service, Conflict Resolution, Customer Satisfaction, Troubleshooting, Sales, Business Analysis, System Administration, Employee Training, Access, Loans, Windows, Program Management, Call Centers, Databases, Call Center, Team Leadership, Data Entry, Visio, Computer Hardware, Microsoft Office, SQL, Networking, Team Building, Training, HTML, Project Management, Change Management, Java, Leadership, Process Improvement
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
Master's degree, Human Resources Management and Services
University of Phoenix 2005 — 2008
Bachelors Degree, Information Technology
Antelope Valley College 2002 — 2008
U.S. Trust, Bank of America July 2014 - Present
Bank of America July 2013 - July 2014
Bank of America June 2011 - June 2013
Bank of America June 2010 - August 2010
Skills
Financial Analysis, Finance, Forecasting, Microsoft Office, Microsoft Excel, Project Planning, Financial Reporting, Risk Management, Financial Modeling, Managerial Finance, Banking, Management
Education
Appalachian State University 2007 — 2010
BSBA, Finance and Banking & Risk Management and Insurance
HPC February 2009 - December 2010
Bank of America March 2006 - February 2009
Fifth Third Bank September 2004 - March 2006
JPMorgan Chase July 2003 - February 2004
Bank of America September 1996 - July 2003
Education
Antelope Valley College
Cerro Coso College
Wells Fargo Home Mortgage March 2014 - Present
SunTrust Mortgage November 2011 - March 2014
goodmortgage.com November 2010 - November 2011
EquiFirst February 2008 - May 2009
Bank of America January 1992 - October 2007
Skills
Microsoft Office, Mortgage Lending, Mortgage Banking, FHA, Loans, Underwriting, Credit, Real Estate, Customer Service, VA loans, Management, Credit Analysis, Customer Satisfaction, Mortgage Underwriting, Risk Management, Loan Origination, Credit Risk, Banking, Process Improvement, Residential Mortgages, Financial Risk, Loan Servicing, Leadership, Finance, Analysis, Portfolio Management, Financial Analysis, Consumer Lending, Training, Retail Banking, USDA, Refinance, Loss Mitigation, FHA financing, Government Loans, Mortgage Servicing, Reverse Mortgages, Construction Loans, Commercial Lending, Small Business Lending, Home Equity Loans, Commercial Mortgages, Home Equity Lines of..., Commercial Banking, Relationship Management, Financial Services, Funding, Certified Mortgage..., Mortgage Marketing, Real Estate Financing
Education
Appalachian State University
BSBA, Management
Comerica Bank 2006 - Present
A Blessing in a Bag Foundation July 2013 - July 2014
NATPE 2013 - 2013
Comerica Bank May 2006 - June 2008
AEG September 2007 - May 2008
Bank of America 2005 - 2006
Skills
Marketing, Management, Operations Management, Social Media Marketing, Business Development, Strategy, Recruiting, Leadership, Customer Service, Market Research, Sales Management, Sales Operations, Sales, Banking, Contract Negotiation, Management Consulting, Retail, Coaching, Budgets, Cross-functional Team..., Team Leadership, Small Business Lending, Account Management, Retail Banking, Consumer Lending, Social Networking, Web Analytics, Social Media, Marketing Communications, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Marketing Strategy, Nonprofits, Google Analytics, Mortgage Banking, Relationship Management, New Business Development
Education
Full Sail University 2010 — 2011
Masters, Internet Marketing
Antioch University 2008 — 2008
California State University-Dominguez Hills 2004 — 2008
Bachelor of Science (BS), Marketing
UnitedHealth Group September 2014 - Present
GC Services May 2012 - July 2014
Friendship Missionary Baptist Curch February 2012 - January 2014
Bank of America June 2010 - August 2011
Roy's Tune Up April 2005 - December 2009
Skills
Data Entry, Access, Administration, Office Administration, Customer Service, Telephone Skills, Microsoft Office, Call Centers, Bookkeeping, Sales, Receptionist Duties, Bank Reconciliation, Attentiveness, Clear Communication..., Ability to Use..., Time Management Skills, Ability to handle...
Education
Antelope Valley College 2013 — 2017
Bachelor's Degree, Psychology, 3.5
Proteus, Inc. August 2012 - Present
Bank of America August 2007 - December 2010
Bank of America August 2005 - July 2007
Skills
Research, Customer Service, Credit, Risk Management, Banking, Microsoft Word, Strategic Planning, Public Speaking, Training, Leadership, Microsoft Office, Management, Sales, PowerPoint, Event Planning, Team Building, Social Networking, Time Management, Community Outreach
Education
California State University Bakersfield 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Antelope Valley College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Coleman Tech Charter High School February 2015 - Present
Bank of America February 2010 - July 2015
GEICO April 2006 - April 2009
United States Marine Corps October 1998 - April 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Grossmont College 2015 — 2017
Business Management
California State University-Northridge 2004 — 2006
Mathematics
Antelope Valley College 2003 — 2004
Mathematics
Oklahoma Christian University 1995 — 1998
Mathematics
Confidential March 2013 - February 2015
Culinary Staffing Service December 2012 - March 2013
Event Aces December 2012 - March 2013
Honda Center/Anaheim Ducks October 2011 - January 2013
Nonna's Nurturing October 2012 - December 2012
Luis Mobile Auto Detailing February 2011 - May 2011
Bank of America April 2000 - February 2001
Marie Callender's Restaurant August 1993 - April 1997
Skills
Excellent Customer..., Supervisory Skills, Supervisory Experience, Inventory Management, Cash Handling, Call Center, Cashiering, Account Reconciliation, Food Service, Food Preparation, Order Processing, Direct Sales, Microsoft Office, Powerpoint, Excel, Food & Beverage, Microsoft Excel, Restaurants, Banquets, Food, PowerPoint
Education
Anthem College-Phoenix 2012 — 2015
Associate of Science (A.S.), Paralegal
West Valley Occupational Center, Woodland Hills CA
Certificate of completion, Office Applications and Procedures
MUFG Americas December 2013 - Present
Bank of America October 2011 - May 2013
Bank of America September 2007 - October 2011
Edwards Federal Credit Union December 2005 - September 2007
Skills
Loans, Management, CRM, Mortgage Lending, Finance, Process Improvement, Portfolio Management, Loss Mitigation, Underwriting, Negotiation, Integration, Accounting, Banking, Customer Service, Document Preparation, Computers, Microsoft Office, Communication Skills, Risk Management, Retail Banking
Education
California State University-Bakersfield 2006 — 2011
Bachelor’s Degree, Sociology
Antelope Valley College 2002 — 2005
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Paraclete High School
Cardinal Financial Company December 2013 - January 2015
Bank of America March 2009 - November 2013
goodmortgage.com June 2005 - February 2009
AppGrad Enterprises September 2001 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Banking, Residential Mortgages, Refinance, FHA, Sales, Mortgage Banking, Credit, Loan Origination, Mortgage Lending, Loans, Credit Analysis, Management, Sales Management
Education
Appalachian State University 1987 — 1992
BS, Finance and Banking
Carlisle & Gallagher Consulting Group February 2014 - December 2014
Carlisle & Gallagher August 2013 - December 2014
Bank of America November 2008 - May 2013
Countrywide Financial November 2007 - November 2008
Skills
User Acceptance Testing, Six Sigma, Business Analysis, Risk Assessment, Risk Management, Microsoft Office, BABOK, Franklin Covey, Project Management, Process Improvement, Vendor Management, Call Centers, Mortgage Servicing, Requirements Analysis, Team Building, Loan Servicing, IBM iSeries, Customer Service, Microsoft Excel, Loss Mitigation, Training, Banking, Credit, Loans, Business Process, SharePoint, Software Documentation, Visio, Management, Financial Risk, Mortgage Lending, Credit Cards, Business Requirements, Retail Banking, Mortgage Banking, Leadership, Credit Risk
Education
Antelope Valley College
Business Administration and Management, General
Bakersfield College
Business Administration and Management, General
U.S. Trust April 2013 - Present
The Antelope Valley Times December 2012 - April 2013
Bank of America June 2012 - April 2013
Tri-anim Health Services February 2011 - June 2012
Charter College May 2010 - February 2011
ITT Corporation, Test & Support Systems June 2009 - May 2010
ITT March 2007 - June 2009
DataQuik Corporation February 2003 - March 2007
Skills
Software Documentation, Customer Service, Data Entry, Training, System Administration, Microsoft Office, Microsoft Excel, Process Improvement, Access, Human Resources, Quality Assurance, Microsoft Word, Process Scheduler, Databases, Documentations, Medical Records, Multi-line Phone, Appointment Scheduling, Windows 7, Office Management, PowerPoint, Teamwork, Sales Operations, Sales, Supervisory Skills, Writing, Typing, Professional..., Deadline Oriented, Thrive in..., Thrive in A Fast-paced..., Memorization, Independence
Education
Antelope Valley College 2009 — 2012
Economics, Business Administration
Lancaster High School 2002 — 2006
Regions Financial Corporation November 2010 - Present
Bank of America October 2004 - April 2010
BANK OF AMERICA 2004 October 2004 - April 2010
BANK OF AMERICA 2004 October 2004 - April 2010
Skills
Banking, Cross Selling, Finance, Retail Banking, Credit, Loans, Sales, Customer Service, Commercial Banking, Consumer Lending
Education
University of Phoenix 2008 — 2013
BACHELORS, BUSINESS MANAGEMENT
Anne Arundel Community College 2004 — 2006
AAS.BMT, MGMT Business Management
Bank of America June 2015 - August 2015
One Financial Holdings September 2014 - December 2014
Infosys February 2014 - June 2014
IBM January 2013 - June 2013
MRCE IEEE Student Branch July 2012 - May 2013
NIC Inc. June 2012 - August 2012
Reliance Tech.Communications June 2011 - July 2011
Skills
Java, Software Development, C, C++, Microsoft Office, Mobile Applications, SQL, Linux, JavaScript, JSP, Web Development, HTML 5, jQuery Mobile, Unix Shell Scripting, MySQL, LDAP Authentication, Worklight, Eclipse, CSS3, JSON, RESTful WebServices, PostgreSQL, Shell, JSF, Android Development, Apache Cordova, PhoneGap, And, iOS Development, Xcode, Scala, Reactive Programming
Education
New York University 2014 — 2016
Master's Degree, Computer Science, GPA : 3.66/4.0
Maharshi Dayanand University 2009 — 2013
B.tech
Ahlcon public School 2007 — 2009
AISSCE, Science with Computers
Apeejay School 1995 — 2007
SSE
Arrowpointe October 2014 - Present
B2Gnow February 2014 - October 2014
EZappt, LLC November 2009 - February 2014
Bank of America June 2006 - November 2009
Skills
Project Management, SQL, Visual Studio, Business Analysis, WordPress, HTML, Microsoft SQL Server, SharePoint, C#, Windows Server, TFS, IIS, SMTP, Microsoft Office, Enterprise Software
Education
University of Phoenix 2007 — 2011
Bachelor of business (e-business), Information Technology Project Management
Anthem College-Phoenix 2003 — 2004
Anthem College Phoenix – School of Information Technology, A.A.I.T (AIT – Associate in Information Technology
BlogTalkRadio June 2011 - Present
Liberty Tax Service January 2014 - February 2014
Lifetouch September 2011 - April 2013
Bank of America August 2010 - January 2011
Time Warner Cable November 2009 - March 2010
Starwood Hotels & Resorts Worldwide, Inc. August 2005 - May 2009
Skills
Radio, Customer Service, Sales, Office Management, Photography, Social Media, Social Networking, Photoshop, Advertising, Editing, Blogging, Social Media Marketing, Event Management, Public Relations, Event Planning
Education
Brandman University, Part of the Chapman University System 2014 — 2016
Bachelor's degree, Social Sciences
Antelope Valley College 2012 — 2014
Associate of Arts and Sciences (AAS), Office Management and Supervision, A
Highland High school 1994 — 1996
Child Care Resource Center March 2014 - Present
Bank of America May 2009 - May 2013
Forever 21 February 2009 - August 2009
Kern County Department of Human Services February 2008 - November 2008
Skills
Case Managment, Employee Training, Mortgage Banking, Customer Service, Retail, Social Services, Data Analysis, Sensitive Information, Instructor-led Training, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Mac OS, Windows, Mortgage Servicing, Call Centers, Management, Leading Meetings, Microsoft Office, Phone Etiquette, Multi-line Phone, Filing, Multicultural..., CRM, Mortgage Modification, MediCal, Food Stamps, Social Services..., Computers, Training Facilitation, Conducting Interviews, Intrapersonal Skills, Salesforce.com, Short Sales, ISAWS, MEDS, DHS Systems, LAMP, Janitorial, Entrepreneurship, Leadership, Training, Banking, Risk Management, Outlook, Case Management, Handmade Jewelry, Wholesale, Fashion
Education
Ashford University 2014 — 2015
Bachelor of Arts (B.A.), Psychology
Antelope Valley College 2013 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences, Behavioural and Social Sciences
Tennessee State University 2003 — 2004
Anusha & Associates April 2015 - Present
Independent Notary Public April 1996 - Present
Bank of America October 2011 - August 2013
Mortgage Industry September 1999 - November 2010
VitalAire February 1995 - August 1999
Skills
Notary Public, General Office..., Customer Service, Management, Staff Supervision, Typing, Office Equipment..., Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Microsoft Publisher, Accounts Payable, Cash Handling Experience, Time Management, Credit, Social Networking, Social Media, Loan Documents, Referrals, Mortgage Servicing, Loan Servicing, FHA Financing, Loan Modifications, Refinance, Government Loans, Escrow, Titles, Closings
Education
Allied School
Real Estate
Antelope Valley College
Accounting and Business/Management
San Fernando High School
Bank of America July 2011 - Present
Chase Bank November 2009 - July 2011
Intuit June 2006 - October 2009
Skills
Customer Service, Leadership, Loans, Mortgage Lending, Sales, Sales Operations, Fraud
Education
Antelope Valley College 2004 — 2006
Associate of Arts (AA), Criminal Justice
AIG September 2014 - Present
Dignified Transition Solutions and Equity Home Loan Solutions March 2013 - July 2013
Bank of America October 2011 - March 2013
self employed December 2009 - October 2011
21st Century Insurance July 2000 - 2009
Vector Marketing Corporation June 1999 - September 1999
United States Government June 1998 - September 1998
United States Government June 1997 - August 1997
McDonalds January 1997 - June 1997
Skills
Insurance, Training, Time Management, Underwriting, Call Centers, Policy, Process Improvement, Customer Service, Leadership, Management, Property & Casualty..., Microsoft Office, General Insurance, Data Analysis, Coaching, Visio, Research, Workforce Management, Telephone Skills, Mortgage Lending, Team Building, Risk Management, New Business Development, Microsoft Excel, Microsoft Word, Outlook, Sales, Strategic Planning, Negotiation, Recruiting, Financial Analysis, Customer Satisfaction, Access, Accounting, Account Management, Finance, Team Leadership, Marketing, Business Analysis
Education
California State University-Northridge 2014 — 2016
masters of health administration
University of California, Los Angeles 2013 — 2014
Health Management and leadership certificate, 3.5 GPA
Concord Law School - Kaplan University 2006 — 2007
Law
University of California, Los Angeles 2000 — 2002
BA, Political Science
Antelope Valley College 1998 — 2000
Desert Christian High School 1994 — 1998
Bank of America February 2008 - Present
Flagler County Sheriffs Office February 2007 - December 2007
Jon Hall Automotive December 2005 - January 2007
Daytona Kia November 2004 - December 2005
Township of Edison January 1996 - August 2004
Fleet Bank March 1990 - July 1995
Skills
Risk Management, Process Improvement, Banking, Leadership, Business Analysis, Quality Assurance, Training, Call Centers, Analysis, Customer Service, Coaching, Quality Management, Operational Risk, Subject Matter Experts, Microsoft Office, Microsoft Excel, PowerPoint, Reporting & Analysis, Performance Reporting, Business Process..., Root Cause Analysis, Microsoft Word, Customer Experience, Operational Efficiency, Operational Excellence, Trend Analysis, Team Building
Education
Western Governors University 2013 — 2015
Master of Business Administration (MBA), Management and Strategy
Anthem College-Phoenix 2010 — 2013
Bachelor of Science (BS), Business Management
Spring Garden College 1986 — 1989
Architecture
Wells Fargo May 2012 - Present
AccruePartners September 2011 - May 2012
Ally Financial Inc. March 2009 - September 2011
Bank of America April 2003 - February 2009
Technisource June 1999 - April 2003
Skills
Salary Negotiation, Full-cycle Recruiting, Applicant Tracking..., Talent Acquisition, Recruitment/Retention, Strategic Sourcing, Project Management
Education
Appalachian State University 1994 — 1998
BS, Speech Pathology
Circle K Stores Inc. / Alimentation Couche-Tard May 2011 - Present
Henderson Properties September 2010 - April 2011
Bank of America February 2010 - April 2010
Big Brothers Big Sisters March 2009 - May 2009
Circle K Stores Inc. / Alimentation Couche-Tard 2004 - 2008
Washington Mutual Finance 2002 - 2004
Wellbridge 2000 - 2002
Skills
Real Estate, Leases, Corporate Real Estate, Negotiation, Customer Service, Disposition, Management, Sales, Commercial Real Estate, Location Intelligence, Real Estate Transactions, Landlords, Lease Administration, Contract Negotiation, Leadership, Project Management, Mergers & Acquisitions, Contract Management, Tenant, Dispositions
Education
Appalachian State University 1991 — 1995
BS, Communications, 3.74
Bank of America July 2014 - Present
Education
Appalachian State University 2003 — 2007
Bachelor of Science (B.S.)
Daughters On Call Concierge Care November 2013 - Present
Onsite Health Diagnostics 2012 - November 2013
Emergency Medical Technician July 2012 - September 2013
Bank of America September 1999 - June 2012
iXL- Internet Excellence 1998 - 1999
Cox Enterprises 1997 - 1998
WSOC-TV 1988 - 1997
The Inspiration Networks June 1982 - June 1988
PTL Television 1982 - 1988
Skills
Cross-functional Team..., Web Design, Film Production, Video Production, Camera Operating, Video, Marketing, Film, Photography, Television, Marketing Communications, Photoshop, Broadcast, Public Relations, Social Networking, Social Media Marketing, Radio, Video Editing, Social Media
Education
Appalachian State University 1978 — 1981
BS, Communications
Central Piedmont Community College 2012 — 2012
EMT Basic Training, Emergency Care Attendant (EMT Ambulance)
South Mecklenburg High School 1974 — 1977
HTC November 2010 - Present
REMAX February 2002 - 2010
Microsoft March 2001 - November 2001
Microsoft April 1998 - April 2000
Microsoft September 1989 - April 1998
Bank of America August 1984 - April 1988
Skills
Cross-functional Team..., Project Management, Program Management, Team Management, Management, Customer Satisfaction, Outsourcing, Training, Strategy, Business Analysis, Product Management, Business Development, Human Resources, Troubleshooting, Product Marketing, Project Planning, Cloud Computing, Six Sigma, Team Building, Call Centers, Process Improvement, Business Intelligence, Leadership, Business Strategy, Budgets, Analysis, Negotiation, Coaching, Technical Support, Quality Assurance, Vendor Management, CRM, Software Documentation, Telecommunications, Customer Service
Education
COPC Global Training 2011 — 2011
COPC, Call Center Management
PMI Global Operations 2010 — 2010
PMP
Antioch University Seattle 1995 — 1997
Master of Sceince in Business, MBA
Central Washington University 1968 — 1972
BA, Edu, English, Psych
Avita Solutions
Certification, Lean/DFSS Design of Six Sigma
Bank of America 2010 - Present
Two Degrees 2006 - 2009
Ernst & Young 2003 - 2006
Skills
Financial Analysis, Financial Reporting, Forecasting, Financial Accounting, Strategic Planning, Recruiting, Business Partner Support, Business Partner..., Expense Management, Cost Allocation
Education
Appalachian State University 1998 — 2003
MS, Accounting
Bank of America Senior Manager, Master Planning & Develop,mentAmgen, Inc.2000 - Present
Education
Antioch University 1989 — 1991
Wells Fargo Bank February 2011 - Present
Bank of America September 2010 - December 2010
Wachovia Bank, A Wells Fargo Company October 2006 - December 2009
Wachovia, A Wells Fargo Company January 2005 - October 2006
Wachovia, A Wells Fargo Company June 2002 - December 2004
First Union National Bank February 1998 - May 2002
Carolina Employment Opportunities, Inc. 1996 - 1998
Skills
Talent Acquisition, Recruiting, Executive Search, Human Resources, Onboarding, Strategy, Training, Temporary Placement, Risk Management, Banking, Consulting, Finance, Executive Management, Financial Risk, Wealth Management, Search, Financial Services, Information Technology, Applicant Tracking..., Behavioral Interviewing
Education
Appalachian State University
B.S., Communications
Bank of America March 2014 - Present
Bank of America December 2011 - March 2014
Netco Title June 2010 - December 2011
New Millennium Title Group October 2008 - June 2010
Real Source July 2006 - October 2008
1st Liberty Home Loans July 2005 - May 2006
Ameriquest Mortgage June 2002 - July 2005
Skills
Negotiation, Customer Satisfaction, Customer Service, Marketing, CRM, Real Estate, Team Building, Sales, Selling, New Business Development, Market Research, Salesforce.com, Event Management, Business Development, Cold Calling, Direct Sales, Marketing Strategy, Sales Management, Account Management, Sales Process, Credit, Management, B2B, Customer Retention, Lead Generation, Strategy
Education
St. Cloud State University 1998 — 2002
BS, Business management and marketing
Anoka Ramsey Community College 1996 — 1998
AA, Arts
Webster University
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Presbyterian Samaritan Counseling Center October 2005 - Present
Presbyterian Samaritan Counseling Center 2005 - Present
Foundation for Human Enrichment 2006 - 2009
Tammie Lesesne, Career & Personal Counseling 1996 - 2005
NationsBank (now Bank of America) 1984 - 1994
Bank of America 1984 - 1994
Drug Education Center 1975 - 1984
YWCA 1973 - 1975
Boston University 1971 - 1973
Skills
Psychotherapy, Adults, Group Therapy, Mental Health, Life Transitions, Self-esteem, Psychology, Mindfulness, Stress Management, Career Counseling, EMDR, Individual Counselling, Anxiety Management
Education
University of North Carolina at Charlotte 1994 — 1996
MA, Counseling and Guidance
Antioch College 1969 — 1970
MAT, Secondary Social Studies
Randolph College 1964 — 1968
BA, Sociology/Anthropology
Perficient February 2012 - Present
Bank of America July 2006 - November 2011
North Carolina Department of Public Instruction August 2001 - June 2006
Multiple Clients November 2004 - May 2005
Duplin County Airport January 1995 - April 1999
Skills
Financial Modeling, Performance Metrics, Activity Based..., Financial Analysis, Process Improvement, Business Analysis, Program Management, Strategic Planning, Business Strategy, Analytics, Forecasting, Project Management, Data Analysis, Essbase, Budgets, Analysis, Finance, Corporate Finance, Training, Executive Management, Management, Business Process, Market Research, Cross-functional Team..., Risk Management, Strategy, Banking, Enterprise Software, Mergers & Acquisitions, Team Management, Business Process..., Accounting, PMO
Education
Wake Forest University School of Business
MBA, Finance
Appalachian State University
BS, Trade & Industrial Management/Technology Education
Paychex May 2013 - Present
Ambient Bamboo Products, Inc September 2007 - May 2013
Ambient Bamboo Products, Inc. October 2008 - November 2010
Ambient Bamboo Products, Inc. September 2007 - October 2008
Bank May 2004 - December 2006
Bank of America May 2004 - December 2006
Skills
Trade Shows, Forecasting, Purchasing, Marketing Strategy, Marketing, Advertising, Sales, Public Relations, Strategic Planning, Event Management, Event Planning, Supply Chain, Supply Chain Management, Logistics, International Logistics, Logistics Management, Microsoft Excel, Customer Service, Google Adwords, Invoicing, Negotiation, QuickBooks, Problem Solving, Yoga, Sales Management, Contract Negotiation, Retail, Business Development, Product Development
Education
Auburn University, College of Business 2000 — 2002
Marketing, Business Administration
Anne Arundel Community College 1998 — 2000
Associates Degree - General Studies, Business
Auburn University
B.S, Business Administration; Marketing
Amazon Web Services December 2013 - Present
Microsoft May 2012 - November 2013
T-Mobile February 2010 - April 2012
CREW Seattle & Sound 2009 - 2011
Alexandria Real Estate Equities, Inc. January 2008 - April 2009
Bank of America June 2006 - December 2008
Amgen Inc. 2001 - 2006
Wright Runstad & Company 1997 - 2001
Pike Place Market PDA 1985 - 1997
Skills
Due Diligence, Real Estate, Corporate Real Estate, Property Management, Commercial Real Estate, Strategy, Negotiation, Investment Properties, Project Planning, Financial Analysis, Location Intelligence, Business Development, Mergers & Acquisitions, Contract Negotiation, Asset Managment, Disposition, Data Center, Vendor Management, Tenant, Asset Management, Project Management, Real Estate Development, Contract Management, Strategic Planning, Portfolio Management, Construction Management, Lease Administration, Leases, Budgets, Management, Selling, Renewals, Wireless, Landlords, Executive Management, Capital Budgeting, Leadership, Real Estate Transactions, Property, Acquisitions, Zoning, Mergers, Team Building, Ownership, Site Selection, Dispositions, Property Owners, Purchase, Cloud Computing, New Business Development
Education
Antioch University Seattle 1989 — 1991
Bachelor of Arts, Community Development
University of Washington
Heartland Automotive Services, Inc. October 2014 - Present
Renaissance Imaging Medical Associates March 2013 - December 2014
Michaels Arts and Crafts December 2012 - March 2013
RemX Specialty Staffing November 2012 - January 2013
Cornerstone Records Management 2011 - 2012
Caesarstone October 2010 - September 2011
Bank of America December 2002 - June 2010
Skills
Hiring, Performance Management, Customer Service, Team Building, Coaching, Attrition Reduction, Full-cycle Recruiting, Training & Development, ADP Payroll, PeopleSoft, Succession Planning, Leadership Development, Recruiting, Benefits Administration, Employee Relations, Employment Law, Employee Benefits, People-oriented, Detailed Organization, Talent Acquisition, Deferred Compensation, Interviews, New Hire Orientations, Labor Relations, FMLA, Personnel Management, Human Resources, Job Descriptions, Applicant Tracking..., Negotiation, Technical Recruiting, HR Consulting, Temporary Placement, Taleo, Sourcing, Staff Development, Employee Engagement, Workers Compensation, Organizational..., Screening Resumes, Job Fairs, Strategic Planning, Background Checks, Employee Handbooks, Start-ups, Legal Compliance, Training, Organizational..., HRIS, Onboarding
Education
Brandman University, Part of the Chapman University System 2013 — 2015
BA
HRIC 2014 — 2014
PHR Certificate
Antelope Valley College 1997 — 2006
Associate of Arts and Sciences (A.A.S.)
Bentley Systems January 2015 - Present
Microdesk September 2012 - December 2014
Hawk Ridge Systems August 2010 - August 2012
Synactive March 2008 - March 2010
Bank of America March 2005 - March 2008
Verio June 2000 - February 2003
Skills
SaaS, Account Management, Solution Selling, Salesforce.com, Enterprise Software, Sales Process, Cloud Computing, New Business Development, Direct Sales, Lead Generation, Selling, Sales Operations, Channel, Sales, Management, Product Marketing, Sales Management, Start-ups, Strategy, CRM, Channel Partners, Cold Calling, Product Management, Training, Sales Presentations, B2B, Business Development, Project Management, Strategic Partnerships, Business Planning, Contract Negotiation, Leadership, Marketing, Key Account Management, Cross-functional Team..., Team Leadership, Business Strategy, Business Process, Customer Service, Networking, Email Marketing, Product Development, Professional Services, Demand Generation, Negotiation, Competitive Analysis
Education
Antioch University-Los Angeles 1997 — 2000
BA, Business
Bank of America March 2008 - Present
ABN AMRO 2006 - 2008
Union Bank of California 2000 - 2006
BankBoston 1995 - 2000
Sterling College 1979 - 1994
US Army Corps of Engineers 1978 - 1979
Skills
Portfolio Management, Capital Markets, Investment Banking, Fixed Income, Commercial Lending, Treasury Management, Corporate Finance, Risk Management, Derivatives, Financial Modeling, Commercial Banking, Valuation
Education
The University of Chicago 1974 — 1976
Evolutionary Biology
Antioch New England Graduate School, Antioch University
M.S.
Hamilton College
B.A.
Simmons College - Simmons School of Management
mba
Bank of America August 2009 - Present
Antelope Valley College December 2007 - August 2009
Valuation Technology Concepts January 2002 - April 2006
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Research, Customer Service, Teaching, Public Speaking, Editing, Social Media, Tutoring, Data Entry, Outlook, Higher Education, Teamwork, Event Management
Education
DeVry University
Bachelor of Science, Technical Business Management; Sales & Marketing
Antelope Valley College
Associate of Science, Letters & Arts; General Education
Citizens Bank April 2015 - Present
Citizens Bank October 2013 - Present
Citizens Bank October 2013 - April 2015
Bank of America March 2005 - September 2013
Aeropostale March 2004 - November 2005
Bob Evans January 2003 - January 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Budgets, Strategic Planning, Negotiation, Call Centers, Performance Management, Performance Improvement, Employee Engagement, Retail, Sales, Leadership, Management, Training, Teamwork, CRM, Customer Satisfaction, Policy, Banking, Accounting, Team Leadership, Process Improvement, Merchandising, Insurance
Education
Anthem College-Phoenix 2005 — 2009
Bachelor of Science (BS), Business Management
Trinity High School 2000 — 2004
A Handful of Seeds Farm May 2009 - Present
Bank of America 1989 - 2009
Education
Stanford University 2004 — 2007
Masters, Liberal Arts
Antioch University 1985 — 1987
MBA, management
Antioch University 1982 — 1984
MS, MS Business Management
Ragin Cajun on Wheels November 2012 - Present
The Woo Household February 2010 - December 2012
Hope Chapel Gateway March 1998 - June 2004
Torrance Memorial Hospital Medical Center January 1995 - January 1999
Kerlan-Jobe Orthopaedic Clinic January 1993 - January 1995
Torrance Memorial Hospital Medical Center January 1989 - January 1992
Bank of America January 1988 - January 1989
Education
El Camino College 1988 — 2003
Associate of Science, Pre-Physical Therapy
Antioch University
Psychology
California State University-Dominguez Hills
Collins College January 2011 - Present
University of Phoenix February 2000 - Present
Bank of America May 1998 - October 2003
Excel Agent Services January 1996 - May 1998
DHL 1992 - 1996
Skills
Teaching, Staff Development, Public Speaking, Admissions, Curriculum Development, Curriculum Design, Retaining Customers
Education
Antioch University 2006 — 2013
PhD, Leadership and Change
University of Phoenix 2004 — 2004
Human Resources Management Certificate
University of Phoenix 1996 — 1998
MA, Organizational Management
The George Washington University 1970 — 1973
Bachelor of Arts, English Literature
Anne Arundel County Public Schools August 2010 - Present
SECU April 2008 - July 2010
Bank of America September 2001 - April 2008
Hollywood Entertainment October 1996 - January 2002
Education
University of Maryland University College 2005 — 2007
Bachelor of Arts (B.A.), English
Anne Arundel Community College 2005 — 2005
Associate of Arts (A.A.), General Studies
QM Transport & Evergreen Town Car September 2012 - Present
Globespan January 2012 - September 2012
Bank of America January 2005 - July 2010
iPayment August 2003 - September 2004
Michael's Big and Tall September 2001 - August 2002
Skills
10 Key, Data Entry, Fax, Spreadsheets, Customer Service, Outlook, Office Management, Microsoft Word, Credit, Microsoft Excel, Accounts Receivable, Customer Satisfaction, Time Management, PowerPoint
Education
Allied Business School 2010 — 2011
Certificate, Medical Transcription
Allied Business School 2010 — 2011
Advanced Medical Terminology and Medical Transcription Certificates
Antelope Valley College 1998 — 2000
Associate of Arts Degree, Liberal Arts
City of Greenbelt October 2013 - Present
Tronwell August 2012 - December 2012
City of Annapolis May 2004 - April 2012
Bank of America June 1989 - April 2004
Skills
Policy, Credit, Leadership, Cash Management, Management, Legal Translation, Sight,Consecutive and..., Budgets, Risk Management, Microsoft Excel, Financial Analysis
Education
The Training Source 2014 — 2014
Cerificate, Microsoft Office 2010 Training / Professional and Life Skills Training
School of Rehabilitation Rio de Janeiro, Brazil 1973 — 1976
Physical Therapy
Administrative Office of the Courts. Md USA 2005 — 2007
Court Interpreter, Language Interpretation and Translation
Anne Arundel Community College 2005 — 2006
Literature, Writing and Composition
Citizens Climate Lobby November 2013 - Present
Sonoma Bach Choir September 2003 - Present
Pacific Swimming 1989 - Present
Bank of America February 1983 - June 2001
Skills
Social Media
Education
Antioch New England Graduate School, Antioch University 1972 — 1973
Master of Education (MEd), Counseling
Wesleyan University 1963 — 1967
Bachelor of Arts (B.A.), English
Bank of America January 2010 - Present
2010Deluxe Corporation May 2008 - January 2010
Best Buy November 2003 - May 2008
Walmart October 2002 - October 2003
Cinemark 22 January 2001 - January 2002
Skills
Customer Service, Finance
Education
Antelope Valley College 2001 — 2003
Quartz Hill High School 1997 — 2001
High School Diploma, English, Computer typing and programs, Spanish
Siemens Industry US October 2012 - Present
Maryland Primary Care Physican Management Group June 2010 - June 2011
Bank of America December 2009 - June 2010
Bowie State University Resident life August 2008 - December 2009
Bowie State University August 2007 - August 2008
Maryland Primary Care Physicians Management Group October 2004 - February 2006
Skills
Accounts Payable, Bank Reconciliation, Journal Entries, Spreadsheets, Financial Statements, Banking, Payments, Customer Service, Loans, Great Plains Software, Tax, Filing, Balance, Deposits, Mortgage Lending, Cash
Education
Bowie State 2007 — 2010
Bachelor's of Science, Banking and Finance
Bowie State University 2007 — 2010
B.S, Bus. Admin. Concentration in Banking & Finance
Anne Arundel Community College 2005 — 2007
Busines
University of Phoenix June 2013 - Present
Interviewing Service of America April 2013 - July 2013
Bank of America October 2010 - December 2012
Bank of America July 2009 - December 2011
Bank of America May 2010 - September 2010
Medco October 2008 - August 2009
Datatrac March 2007 - April 2009
Medco October 2007 - August 2008
Datatrac Information Services November 2004 - April 2008
OfficeTeam Staffing April 2007 - September 2007
Skills
Call Centers, PMP, Operations Management, Time Management, Process Improvement, Training, Customer Service, Data Entry, Program Management, Management, Recruiting, Quality Assurance, Leadership, Integration, Team Leadership, Change Management, Vendor Management, Team Building, Coaching
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Health/Health Care Administration/Management, 3.0
Antelope Valley College 2010 — 2013
Business Administration
Antelope Valley College
Business Adminstration
New Horizon Computer Learning Center
Providence Health & Services January 2012 - Present
Overlake Hospital October 2000 - January 2012
Bank of America January 1999 - May 2000
Bank of America May 1997 - January 1999
Bank of America February 1995 - May 1997
Education
Antioch University Seattle 1988 — 1992
Master's degree, Psychology
University of Washington 1979 — 1981
Bachelor of Arts (B.A.), Business Administration
University of Washington 1979 — 1981
Bachelor of Arts (B.A.), Sociology
Barnes & Noble April 2001 - Present
Providence Health Care September 1995 - October 1998
Bank of America February 1990 - 1995
National Main Street Trust September 1986 - February 1991
Skills
Management, Employee Training, Fundraising, Sales, Marketing, Business Development
Education
Antioch University Seattle 2000 — 2001
Bachelor of Arts, Organizational Leadership with an emphasis in Diversity & Communication
Cogent Computer Technology - Certification, Seattle, WA
Current Washington State Disability Insurance License
None February 2012 - May 2012
ACS-Inc August 2011 - January 2012
Shawn Dawson Professionals August 2009 - December 2010
Spiegel & Utrera, P.A. March 2005 - May 2009
Robert Half Int December 1998 - October 2004
Bank of America May 2001 - July 2003
Blackwell's Book Services March 1999 - July 2000
Farmer's Insurance Group December 1998 - August 1999
D.C.I. April 1997 - July 1998
Fred Meyers Inc July 1988 - April 1997
Skills
Microsoft Word, Microsoft Excel, Access, Outlook, QuickBooks, PowerPoint
Education
Anthem College-Phoenix 2011 — 2013
Associate of Science (A.S.), Accounting and Business/Management, GPA is 3.75
imortgage September 2010 - Present
Bank of America September 1997 - September 2010
Bank of America Home Loans April 1997 - September 2010
Skills
Loans, Mortgage Lending, Mortgage Banking, FHA, Refinance, Loan Origination, Residential Mortgages, First Time Home Buyers, USDA, VA loans, Credit, Investment Properties, FHA financing, Real Estate, Investments
Education
Antelope Valley College
Nordstrom August 2015 - Present
Needle February 2013 - August 2015
Self Employed July 2014 - September 2014
State of Washington April 2013 - September 2013
Self Employed 2001 - February 2013
Snohomish County July 2012 - November 2012
Bank of America November 2008 - July 2012
Law Offices of Robert K Johnson 2005 - 2006
Rathert Law Offices 2002 - 2002
Skills
Notary Public, Legal Research, Legal Assistance, Administrative..., Wordperfect, Legal Documents, Document Review, Interviews, Pleadings, Microsoft Office, Public Speaking, Legal Writing, Outlook, Westlaw, Lexis, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat, Microsoft Publisher, Access, Family Law, Data Entry, Banking, Customer Service, Telecommunications, Telecommunications..., Sales, Secretarial Skills, Pagemaker, Transcription, FrontPage, Editing, Cash Management, Local Government, Elections, Voter Registration, Research, Leadership, Difficult Situations, Teamwork, Customer Satisfaction, Retail Sales, Social Media, Social Networking
Education
Ventura College of Law 2006 — 2008
Legal Studies, General
Antelope Valley College 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Legal Studies, General, 3.87
Davenport University 2002 — 2002
Paralegal Studies, 4.0
Kalamazoo Valley Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Legal Studies, General, 3.76
Verdugo Hills High School 1991 — 1993
High School Diploma, General Studies
Bank of America 2011 - Present
Best Buy November 2007 - August 2011
Linens N Things September 2006 - November 2007
Education
Antelope Valley College
Business Admin
Union Bank December 2010 - Present
Bank of America March 2006 - December 2010
Skills
Consumer Lending, Small Business Lending, Credit, Commercial Banking, Loan Origination, Loans, Mortgage Lending, Retail Banking
Education
Antelope Valley College 2005 — 2007
FIDM/Fashion Institute of Design & Merchandising-Orange County 2005 — 2006
Fashion/Apparel Design
Huckeba Art Gallery February 2004 - Present
Chase Manhattan October 1987 - February 1994
Bank of America August 1984 - September 1987
Education
Antioch University-Santa Barbara 1989 — 1991
Master's degree, Organization Management
University of California, Santa Barbara 1969 — 1971
Bachelor of Arts (BA), History
Criminal Justice Practicum January 2014 - December 2014
Tax Appeals Assistance Practicum January 2014 - June 2014
Alliance for Children's Rights May 2013 - August 2013
University of California April 2012 - June 2012
Bank of America October 2011 - June 2012
LifeSteps Foundation June 2008 - August 2008
Skills
Microsoft Office, QuickBooks, Customer Service, PowerPoint, Research, Social Media, Public Speaking, Community Outreach, Microsoft Excel, Microsoft Word, Data Entry, Facebook, Non-profits, Outlook, Editing, Teaching, Social Networking, Public Relations, Westlaw, LexisNexis, Sales, Nonprofits, Marketing Strategy, Legal Writing, Legal Research, Time Management
Education
Loyola Law School, Los Angeles 2015 — 2016
Master of Laws (LLM) in Taxation
Pepperdine University School of Law 2012 — 2015
Juris Doctor and Straus Institute Certificate in Dispute Resolution
University of California, Santa Barbara 2010 — 2012
Bachelor's degree, Communication Studies, With Honors
Antelope Valley College 2007 — 2010
Associate of Arts (AA), Letters, Arts and Sciences, Magna Cum Laude
Invision Automotive Industries August 2012 - Present
Invision Automotive Industries/Voxx Intl. August 2012 - Present
SunTrust/Symcor June 2000 - March 2012
Bank of America September 1999 - June 2000
Citibank (Banamex USA) February 1989 - September 1999
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Cpr Certified, Management, Retail Banking, Banking Operations, System Testing, Salesforce.com, Outlook, Kronos Timekeeping, Customer Service, Lotus Notes, Risk Management, Process Improvement, Operational Risk..., Sales, Service Delivery, Payments, Business Analysis, Cash Management, Change Control, Team Building, Team Leadership, Performance Management, Strategic Planning, Loans, Access, Banking, Direct Sales, B2B
Education
Transformations Technologies Inc. 2013 — 2014
Certificate, Six Sigma Green Belt
Queensborough Community College 1987 — 1989
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Apex Technical School 1986 — 1986
Automotive Mechanic, Automobile/Automotive Mechanics Technology/Technician
Bank of America March 2009 - August 2013
Murphy & Shelby Dodge July 2007 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PC, Mac
Education
Antelope Valley College 2007 — 2008
Business Administration and Management, General
Palmdale High School 2002 — 2006
High School Diploma, General Studies
Full Life Care December 2013 - June 2014
Nordstrom Federal Credit Union August 2012 - November 2013
Hound Hiker 2008 - 2011
Qualstar Credit Union May 2008 - March 2010
Pacific Northwest Theatre Associates 2006 - 2009
Country Club Bank 2003 - 2004
Bank of America 2001 - 2002
Skills
Highly detail oriented, Communication, Technology, Compliance, Organization, Peer Support, Manage Client..., Client Relations Skills, Client Representation, Caregivers, Care Plans, Documentation Practices, Compassion, Empathy, Promoting client..., Group facilitation, Client Education, Activity Coordination, Interdisciplinary..., Therapeutic Listening, Behavior Modification, Infection Control, Patient Safety, Health hazard awareness, Adult CPR, Emergency Procedures, Continual education and..., Respect, HIPAA, Client Confidentiality, Professional Ethics, Legal Compliance, Legal Documents, Feedback, Client and caregiver..., Highly resourceful, Referrals
Education
Antioch University Seattle 2009 — 2011
Bachelor of Arts (B.A.), Psychology and Human Services
Seattle Central Community College 2007 — 2011
Associate of Arts (A.A.), Chemical Dependency Counseling, 3.89
M and T Bank April 2011 - December 2011
Bank of America June 2006 - February 2010
T. Rowe Price November 2002 - June 2006
Legg Mason January 2002 - June 2002
International Trading and Marketing, Inc. (ITM) May 1997 - December 2001
Skills
Fluent in Arabic, AROW, FA Advantage,..., commercial loan system...
Education
University of Maryland College Park 1998 — 2002
Bachelor of Science (B.S.), Finance, General
Anne Arundel Community College 1997 — 2001
Associate's degree, General Studies
Bank of America September 2013 - Present
Bank of America March 2008 - August 2013
Skills
Retail Banking, Banking, Credit, Loans, Mortgage Lending, Microsoft Excel, Operations Management, Call Centers, Credit Cards, Risk Management, Mortgage Banking, Mortgage Servicing, Management, Loan Servicing, Leadership, Customer Satisfaction, Process Improvement, Credit Risk, Sales Management, Mortgage Underwriting, Customer Service, FHA, Consumer Lending, Credit Analysis, Customer Experience, Relationship Management, Loan Origination, Loan Modifications, Portfolio Management, Residential Mortgages, Refinance, Cross Selling, Commercial Lending, VA loans, Commercial Banking, Underwriting, Financial Services, USDA, Operational Risk, Operational Risk..., Financial Risk, Finance, Government Loans, Payments, Default, FHA financing, Branch Management, Small Business Lending, Financial Analysis, Loss Mitigation
Education
Antelope Valley College 2008 — 2014
Edwards Federal Credit Union February 2014 - Present
Bank of America May 2011 - Present
Bank of America May 2012 - May 2013
Cinemark June 2004 - June 2011
Bank of America December 2007 - May 2011
Bank of America December 2007 - February 2011
Skills
Human Resources
Education
Antelope Valley College 2004 — 2006
Associate's degree, Industrial Electronics Technology/Technician
Associates of Science Antelope Valley College
Electronics Technology
Bank of America July 2011 - May 2013
Burger King Corporation October 2005 - June 2011
Palmdale School District January 2011 - May 2011
Skills
Customer Service, Sales, Direct Sales, Phone Etiquette, Loss Mitigation, AS400 system, POS, Customer Experience, Customer Retention, Telephone Skills, Teamwork, Relationship Management, Outlook, Call Centers, Data Entry, Building Relationships, People Skills, 10 Key, Customer Satisfaction, Time Management
Education
Northern Arizona University 2014 — 2015
Bachelor of Arts (BA), Speech-Language Sciences and Technology
Colorado Technical University-Online 2012 — 2012
CSUN 2010 — 2011
Antelope Valley College 2008 — 2010
Child Development
Bank of America July 2011 - Present
bank of america loan servicing July 2010 - Present
universal fitness club May 2012 - July 2012
Universal Fitness club April 2012 - June 2012
All Season shoe repair August 2009 - August 2010
mythos greek resturant August 2007 - August 2008
Mythos Greek Restaurant August 2007 - August 2008
Skills
Computers, Research, Problem Solving, Teamwork, Team Leadership, Communication, Producing, Hardwork, Customer Experience
Education
Antelope Valley College 2007 — 2013
currently enrolled, Kinesiology and Exercise Science
palmdale highschool 2003 — 2007
high school diploma, highschool
Antelope Valley College
BA; High school Diploma
Family Dentestry November 2007 - May 2012
Bank of America January 2007 - November 2007
Commerce Bank July 2005 - November 2006
Education
Anthem Institute-North Brunswick 2012 — 2013
MA
Somerset County Technology Institute 2008 — 2009
Radiology Technician
P.S.J.A North High School 1997 — 2000
High School
TownePlace Suites by Marriott April 2014 - Present
Bank of America 2008 - Present
Skills
Visual Merchandising, Interior Design, Customer Service, Sales, Customer Satisfaction
Education
Antelope Valley College 2008 — 2014
Liberal Arts and Sciences/Liberal Studies
Desert Christian School 2004 — 2008
Bank of America November 2010 - Present
Skills
Sales, FHA, Loan Modifications, Microsoft Office, Government Loans, HUD, Foreclosures
Education
Antelope Valley College 2006 — 2013
Associate of Arts and Sciences (AAS)
Bank of America 2010 - 2013
Comemrcial Glass Systems December 2002 - August 2010
Skills
Mortgage Lending, Loans, Retail Banking, Banking, Credit
Education
Antelope Valley College 2004 — 2006
Corvias Military Living April 2014 - Present
N/A October 2013 - November 2013
Bank of America 2005 - 2013
Skills
Executive Escalations, Loan Modifications, Property Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Office Management, Long-term Customer..., Collections, Customer Service, Foreclosure Specialist, Data Analysis, Data Management, Data Entry, Data Manipulation
Education
AAA University 2013 — 2013
Certification of Completion, Microsoft Office Advanced Course
Antelope Valley College
Self-employed 2013 - 2014
Appalachian State University July 2009 - October 2010
Bank of America June 2005 - October 2005
Skills
C#, HTML, JavaScript, ASP.NET, AJAX, ASP.NET AJAX, Linux, Windows, C/C++ STL, Java, PHP, Shell Scripting, SQL, Unix
Education
Appalachian State University
Bachelor of Science (B.S.), Computer Science
Bank of America March 2003 - December 2013
Corelogic Ltd 2013 - 2013
Skills
PowerPoint, Administrative..., Credit, Access, Account Reconciliation, Mortgage Banking, Mortgage Lending, Loans, Mortgage Servicing, Residential Mortgages, Risk Management, Administrative..., Financial Analysis, Process Improvement, Portfolio Management
Education
Antelope Valley College 2009 — 2012
Continuing, Mathematics
Luezinger High School 1978 — 1981
High School Graduate
Bank of America 2009 - 2013
Lancaster School District 2007 - 2009
AV Domestic Violence Council 2006 - 2007
AV Domestic Violence Council 2005 - 2006
AV Domestic Violence Council 2004 - 2005
Skills
Case Management, Banking
Education
California State University-Bakersfield 2006 — 2008
Bachelor's Degree, Business Administration and Management, General
Antelope Valley College
Associate's Degree, Business Administration and Management, General