Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Utelme Tel Inc February 2007 - November 2014
Bank of America July 1998 - February 2008
Education
George Fox University 2011 — 2013
Master of Business Administration (M.B.A.)
University of Phoenix 2005 — 2009
Bachelor's Degree, Bachelors of Science in Business Management and Market Management
Bank of America January 2001 - Present
Bank of America Merchant Services January 2001 - Present
Skills
Process Improvement, Customer Service, Customer Experience, Call Centers, Credit Cards, Account Management, Customer Satisfaction, Gift Cards, Networking, Team Building, Supervisory Skills, Team Leadership, Medical Terminology, Nursing Care, Analysis, Software Documentation, Vendor Management, Issue Resolution, Maintaining Strong..., CRM, Customer Retention, Access, Payments
Education
Gateway Community College 1985 — 1987
City of Tempe February 2015 - Present
Leaders in Technical Writing in Tempe AZ February 2013 - Present
Freeport-McMoRan Copper & Gold Inc. July 2014 - December 2014
IntraEdge at Western Alliance Bank April 2014 - July 2014
Hunt Construction Group July 2013 - November 2013
Bank of America December 2012 - May 2013
Insight October 2012 - November 2012
Bank of America October 2011 - May 2012
Maricopa County Superior Court January 2011 - May 2011
McKesson October 2010 - December 2010
Skills
RoboHelp, Online Help, SnagIt, FrameMaker, PaintShop Pro, Manuals, Visio, Adobe Acrobat, SharePoint, Requirements Gathering, Instructional Design, Proposal Writing, Training, Editing, Microsoft Word, Research, Quality Center, Test Planning, Validation, Proof, E-Learning, SDLC, Software Documentation, Technical Writing, Online Help Development, Context-sensitive Help, Technical Editing, Help Files, Reference Manuals, End-user manuals, IT Documentation, Screen Capture, Quick Reference Cards, Snag It, Word templates, Formatting Documents, Document Layout, Presentation Material, Scheme Design, Agile Methodologies, Scrum, Quality Assurance, Technical Documentation, Web Content, Proofreading, Technical Communication, Testing, Content Management
Education
Phoenix College (Downtown) 2010 — 2011
400 level Course on Sustatinable Building Advisor + Photovoltaic / Solar Energy, Certificates of completion
Gateway Community College 1999 — 2003
Courses, Operating Systems, Excel, MS Office
Gateway & Mesa Community Colleges 2000 — 2001
Computer Science courses
Mindworks & Knowledge Alliance 1998 — 1999
Certificate of Completion, SQL, NT 4.0
University of Washington 1977 — 1979
B.A., Russian Language (Humanities)
De Anza College
A.A., Liberal Arts (minor in Russian Language)
University of Washington
B.A., Humanities - Russian Language
Bank of America February 2012 - Present
Wells Fargo February 2011 - February 2012
Wells Fargo November 2002 - January 2011
Wells Fargo October 1999 - November 2002
Skills
Sales Management, Small Business, Payroll, Small Business Lending, Merchant Services, Treasury Management, Banking, Sales Operations, Credit, Commercial Lending
Education
George Fox University 1992 — 1996
Bachelor's degree, Business/Managerial Economics
Composite Sec December 2009 - July 2010
Aon Hewitt June 2009 - December 2009
Bank of America June 2008 - May 2009
Education
George Brown College 2010 — 2011
Post Graduate, Business
Read School August 2014 - Present
Bassick High School November 2012 - August 2014
Bassick High School August 2012 - November 2012
Read School January 2012 - June 2012
Sacred Heart University January 2012 - May 2012
Health Net November 2008 - November 2010
International Festival Arts and Ideas June 2008 - June 2010
Ultra Radio June 2001 - November 2008
Bank of America January 2004 - May 2005
Skills
Knitting, Hand Drawing, Basic Photoshop, Mathematics, PowerPoint, Word, Excel, Microsoft Office, Customer Service, Access, Customer Relations, Problem Solving, Writing, Outlook, Photoshop, Lotus Notes, Social Networking, Public Speaking, Teamwork, Blogging, Teaching, Social Media, Photography, Editing, Insurance, Mac, Microsoft Excel, Microsoft Word, Nonprofits, Fundraising, Research, Data Analysis
Education
Sacred Heart University 2012 — 2013
Secondary Education
Gateway Community College 2010 — 2011
Certificate
Southern Connecticut State University 2005 — 2008
Bachelor of Science
Connecticut School of Broadcasting 2001 — 2001
Certificate
Fairfield High 1995 — 1999
Northwestern Mutual January 2013 - Present
Gateway Technical College January 2010 - 2013
Insider News July 2009 - January 2010
Market Smart Business Solutions January 2009 - January 2010
Master Appliance Corp. May 2006 - March 2009
Aon Hewitt October 2005 - May 2006
Bank of America November 2004 - June 2005
Westown Foods November 2001 - October 2004
Skills
Customer Service, Microsoft Office, Teamwork, Higher Education, Team Leadership, Marketing, Leadership, Microsoft Excel, Public Speaking, Communication Written, Strategic Thinking, Journalism, Life Insurance, Underwriting, Risk Assessment, Risk Management, Case Managment, Team Building, Time Management, PowerPoint, Customer Satisfaction, Diversity & Inclusion, Training
Education
Concordia University-Wisconsin 2014 — 2016
Master's Degree, Organizational Leadership Administration - Risk & HR Management
University of Wisconsin-Parkside 2010 — 2012
Bachelors, Business Management
Gateway Technical College 2005 — 2009
Associates, Marketing
Bank of America July 2015 - Present
Jedburgh Target Systems March 2014 - May 2015
Booz Allen Hamilton December 2005 - March 2007
U.S. Army Central Command June 2005 - December 2005
SAIC March 2004 - December 2005
U.S. MILITARY September 2002 - December 2004
US Army September 2002 - December 2003
Skills
Military, National Security, Intelligence Analysis, Security Clearance, Army, Defense, Analysis, Command, Intelligence, Policy, DoD, Military Experience, Security, Civil Affai, Consultative Sales,...
Education
Penn State University 2011 — 2015
Bachelor of Arts (B.A.), American Studies
Gemological Institute of America-New York 2008 — 2009
Diamond Grading Professional
US Army Intelligence School 2001 — 2002
Intelligence Analysis, MOS, Military Intelligence, General
Bank of America April 2012 - Present
TIAA-CREF September 2007 - April 2012
Citi October 2006 - September 2007
LendingTree.Com August 2005 - September 2006
ACS HR Solutions July 2002 - June 2005
AXA Advisors August 1999 - June 2002
Skills
Investments, Finance, Mutual Funds, Retirement Planning, Employee Benefits, Retirement, Analysis, Account Reconciliation, Loans, Accounting, Mortgage Lending, Fixed Annuities, 401k, Strategy, Time Management, Pensions, Financial Risk, Real Estate, Small Business, Negotiation
Education
Techskills, LLC 2008 — 2009
N/A, ITSA program
SUNY Potsdam 1992 — 1995
Bachelor Degree, Speech Communications
Genesee Community College 1990 — 1992
Associate Degree, Occupational Studies
Central Piedmont Community CollegeFeb 2006
jamaica high school
jamaica high school
Bank of America October 2013 - Present
Bank of America August 2009 - October 2013
Bank of America August 2008 - August 2009
Bank of America August 2004 - August 2008
Pacific Sunwear May 2002 - August 2004
Skills
QuickBooks, PowerPoint, Microsoft Excel, Schedules, Time Management, Notary Public, Small Business, Brand Management, Branch Banking, Retail Banking, Management, Operations Management, Operational Excellence, Staff Development, Staff Management, Policy, Microsoft Word, Microsoft Office, Marketing, Referrals, Coaching, Coaching Staff, Banking, Risk Management, Interviews, Branch Management, Financial Services, Finance, Teller Operations, Hiring, Recruiting, Call Centers, Team Building, Leadership Development, Loan Servicing, Loans, Credit, Leadership
Education
University of North Carolina at Charlotte 2007 — 2008
Bachelor's degree, Psychology
Gaston College 2005 — 2006
Bachelor of Arts (B.A.), Psychology and criminal justice
TIAA-CREF February 2015 - Present
Citi March 2012 - Present
Bank of America March 2011 - March 2012
Bank of America November 2010 - March 2011
Bank of America March 2009 - November 2010
Bank of America March 2007 - March 2009
Bank of America March 2005 - March 2007
Genesee County Sheriff's Office January 1999 - March 2005
Skills
Financial Risk, Management, Enforcement, Fraud, AML, Operational Risk..., Private Investigations, Anti Money Laundering, Software Documentation, Retail Banking, Operational Risk, KYC, USA PATRIOT Act, Investigation, Bank Secrecy Act, Due Diligence, Fraud Detection, Internal Audit, OFAC, Policy, Training, Risk Assessment, Mortgage Lending
Education
Niagara County Law Enforcement Training Academy
Genesee Community College 1992 — 1995
Associate Degree, Criminal Justice
Qorvo, Inc. June 2014 - Present
TriQuint Semiconductor January 2007 - December 2014
Intel May 2005 - January 2007
Intel Corporation September 2003 - May 2005
Intel Corporation July 2002 - September 2003
Intel Corporation February 2000 - May 2002
Intel Corporation March 1998 - February 2000
Intel Corporation December 1996 - March 1998
Intel Corporation December 1994 - December 1996
Bank of America June 1993 - November 1994
Skills
Public Relations, Event Management, Trade Shows, Internal Communications, Product Marketing, Semiconductors, Business Development, Product Launch, Product Management, Marketing, Market Research, Strategic Planning, Product Development, Go-to-market Strategy, Strategy, Advertising, New Business Development, Management, Entrepreneurship, Marketing Communications, Business Strategy, Start-ups, Cross-functional Team..., Sales, Program Management, Leadership, Project Planning, Marketing Strategy, Training, Enterprise Software, Competitive Analysis, Social Media, Strategic Partnerships
Education
George Fox University 1995 — 1997
MBA, Business
Linfield College 1990 — 1994
BA, Business
Merrill Lynch April 2014 - Present
Bank of America February 2012 - April 2014
The Old Spaghetti Factory June 2006 - May 2012
Lake Oswego School District September 2009 - February 2012
West Hills Learning Center January 2002 - May 2011
Skills
Teaching, Classroom, Lesson Planning, Classroom Management, Fundraising, Training, Early Childhood..., Blogging, Child Development, Spanish, Time Management, Critical Thinking, Art, Curriculum Development, Sales, Building Relationships, Problem Solving
Education
George Fox University 2007 — 2009
Masters, Early Childhood and Elementary Education
George Fox University 2007 — 2009
Master of Arts, Teaching; Early ChildhoodEducation and Elementary Education
Portland State University 2004 — 2006
Bachelors in Social Science, Child and Family Studies
Portland State University 2002 — 2006
Bachelor of Arts degree; BA, Social Sciences; Child and Family Studies
Jack Henry & Associates October 2006 - Present
Bank of America April 1992 - August 2006
Skills
Accurate Data Entry, Navigation between..., Fast Learner, Follow Through, Follow Directions, Meet Deadlines, Meet Goals, Flexible Schedule, Flexible to Change, Order Fulfillment, Client Fulfillment, Client Service Oriented, Highly detail oriented, Wrote Procedure Manuals, Proofreading, Call Center, Fraud Detection, Evaluate Potential Loss...
Education
George Fox University 1977 — 1982
BA, Social Work
TD November 2014 - Present
TD May 2014 - Present
Housatonic Community College September 2012 - Present
Family Care Visiting Nurse Agency July 2013 - May 2014
Bank of America 2000 - 2011
Bank of America 2000 - 2011
Bank of America 2000 - 2011
Skills
Customer Service, Customer-focused Service, Building Relationships, Highly detail oriented, Communication Skills, Bilingual, Referrals, Goal Oriented, Positive Team Player, Team-oriented, Close Attention to..., Self-driven, Highly motivated..., People-oriented, Deposits, Retail Banking, Public Speaking, Strategic Planning, Banking, Credit, Research, Sales, Portfolio Management, Cross Selling, Leadership, Consumer Lending, Financial Services, Mortgage Lending, Microsoft Office
Education
Gateway Community College
Housatonic Community College
Bank of America 2009 - 2011
Bank of America 2007 - 2009
Bank of America 2005 - 2007
Bank of America 2004 - 2005
Skills
Customer Service, Disaster Recovery, Technical Writing, Process Improvement, Business Analysis, Microsoft Word, System Administration, Microsoft Excel, Microsoft Office, Software Documentation, Data Warehousing, Service Delivery, Visio, Risk Management, Databases, Project Management, Team Building, Requirements Analysis, Leadership, PowerPoint, Quality Assurance, Banking, Training, Team Leadership, Outlook, Management, Vendor Management, Program Management, Integration
Education
Arizona State University, College of Innovation and Technology 2013 — 2016
Bachelor of Information Technology
Gateway Community College 2012 — 2012
Manager of Clinical Information Technology, Health Information/Medical Records Technology/Technician
ttc Innovations (contracted) April 2012 - Present
Bank of America June 2011 - March 2012
Lowe's Companies, Inc. January 2006 - June 2011
US Airways June 1987 - October 2005
Skills
Instructional Design, Needs Analysis, Performance Consulting, ADDIE, Instructor-led Training, Blended Learning, Learning Management, Leadership Development, Captivate, Training Delivery, Adult Education, SnagIt, Content Development, Talent Management, Performance Management, Curriculum Design, E-Learning, Organizational..., Workshop Facilitation, New Hire Orientations, Program Management, Employee Engagement, Learning Management..., Human Performance, Technical Training, Performance Improvement, Employee Training, Succession Planning, Training, Career Development, Organizational..., Onboarding
Education
Geneva College 2002 — 2004
Bachelor of Applied Science (B.A.Sc.), Human Resources Development
Olivet Nazarene University 1983 — 1987
Music Education
Connections Arizona UPC November 2014 - Present
PMT Ambulance March 2012 - Present
Mesa Fire Department August 2011 - August 2012
Bank of America August 1993 - October 2011
Skills
EMT, Cpr Certified, Healthcare, Ambulance, BLS, Customer Service, Emergency Management, Emergency Services, First Aid, Medical Terminology, Microsoft Excel, Microsoft Word, Prehospital Care, CPR Certified, Hospitals, Nursing
Education
Mesa Community College 2011 — 2011
Certificate of Completion, Emergency Medical Technician
Gateway Community College
Mesa Community College
International Institute of the Americas
DS Graphic Solutions October 2011 - Present
Delta Sigma Pi November 2012 - May 2013
Delta Sigma Pi August 2011 - December 2012
Bank of America August 2009 - May 2011
Foelgner, Ronz & Straw, P.A. May 2010 - August 2010
CarMax August 2007 - August 2009
Skills
Direct Sales, Team Management, Customer Satisfaction, Graphic Design, Web Design, Consultations, Sales Process, Customer Experience, Sales Management, Entrepreneur, Business Management, Image Branding, Real Estate License, HTML, Management, Apple, PowerPoint, Photoshop, Illustrator, Entrepreneurship, Customer Service, Strategic Planning, Public Speaking, Start-ups, Program Management, Business Strategy, Social Networking
Education
Gemological Institute of America 2014 — 2015
Diploma, Jewelry Design & Technology
University of South Florida-St. Petersburg Campus 2010 — 2013
Bachlors Degree, Major: Business Management; Minor: Leadership, 3.3
Art Institute of Tampa 2012 — 2012
Bachelor of Fine Arts (BFA), Web Design & Interactive Media
Saint Petersburg College 2007 — 2010
Associates in Arts, Business Administration, 3.45
DeVry University May 2011 - February 2015
Stone Path Real Estate 2012 - December 2013
Sonoran Fine Properties July 2006 - June 2010
CheckFree July 2005 - July 2006
GoDaddy.com March 2004 - July 2004
Bank of America 2001 - 2003
TSYS 2000 - 2002
Skills
Real Estate, Customer Service, Rentals, Microsoft Office, Sales, Referrals, Marketing, Windows 7, Windows, Residential Homes, Windows Vista, Microsoft Windows 98, Leadership, Sellers, Training, Team Building, phones, Microsoft Project, 10 Key, Public Speaking, Management, Microsoft Excel, MS Project, Strategic Planning, Social Media, Microsoft Word, Negotiation, Customer Satisfaction
Education
DeVry University 2011 — 2014
Bachelor of communications, business, 3.6
Gateway Community College 1988 — 2002
Cisco Networking
Scottsdale Community College
Tendercare Learning Center September 2015 - Present
Bank of America February 2012 - September 2015
American Income Life February 2013 - July 2013
Marino's Deli Pizzeria Ristorante August 2003 - 2013
ALDO Group August 2010 - December 2011
Skills
English language skills, English grammar, Proofreading, Gender Studies, Women's Studies, Interpersonal Skill, Customer Service, Licensed Life Insurance..., Banking, Sales, Retail, Computer Proficiency, PowerPoint, Microsoft Office, Microsoft Word
Education
Gateway Community College
Associate's degree, Early Childhood Education and Teaching
Southern Connecticut State University 2006 — 2011
Liberal Arts, Literature, Interdisciplinary Studies
North Haven High School
Diploma
Johnson C. Smith University July 2007 - Present
Office Team April 2006 - June 2007
Volt May 2005 - April 2006
Bank of America August 2004 - April 2005
Tata Consultancy Services February 2002 - April 2004
Intuit November 1997 - October 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., PowerPoint, QuickBooks, Moodle, Jenzabar, Internet, Foreign Languages, English, Data Entry, Database Admin, Latin, Customer Service, Coordination, Budget, Business Process..., Events, Higher Education, Invoicing, Leadership, Negotiation, Newsletters, Office Management, Problem Solving, Strategic Planning, Teachers, Writing, Creative Writing, Organization, Case Managment, Proposal Writing, Accounts Receivable, Budgets, InDesign, Organizational..., Switchboard Operator, Access
Education
Gaston College 1992 — 1994
General Studies
Bank of America April 2014 - Present
Bank of America August 2012 - April 2014
Ameriprise Financial Services, Inc. 2011 - 2012
Columbia State Bank 2010 - 2010
Northwest Bank 2006 - 2010
The Bank of Oswego 2004 - 2006
KeyBank 1991 - 2004
Skills
Financial Analysis, Estate Planning, Banking, Finance, Investments, Portfolio Management, Sales, Business Development, Retirement Planning, Financial Services, Marketing Strategy, Commercial Banking, CRM, Loans, Strategic Planning, Management
Education
George Fox University 1995 — 1997
MBA, Business Administration
Portland State University 1983 — 1989
Bachelor's degree, Marketing
Independent Contractor - Nuance Communications October 2011 - Present
Nuance Communications April 2012 - March 2014
Bank of America April 1998 - November 2011
Marine Midland 1995 - 1998
HSBC 1995 - 1998
First Federal 1987 - 1996
First Federal Savings & Loan 1987 - 1996
Columbia Banking 1985 - 1995
Skills
Business Analysis, SDLC, Software Development, Process Improvement, IT Strategy, Vendor Management, Business Intelligence, Periphonics, Banking, Software Project..., Requirements Analysis, Enterprise Architecture, Risk Management
Education
Genesee Community College 1981 — 1983
AAS, Accounting, Computer Science
VALIC March 2010 - Present
Oregon Financial Services Group January 2009 - March 2010
Bridges Financial & Realty Group January 2007 - January 2009
Bank of America November 2004 - August 2006
FleetBoston Bank August 2002 - November 2004
Columbia Management Company June 2000 - August 2002
Skills
Series 7, Wealth Management, Securities, Retirement Planning, Investments, Investment Advisory, Insurance
Education
George Fox University 2004 — 2006
MBA
Grand Canyon University 1993 — 1996
BBA, Finance
Bank of America 1993 - Present
Network Computing 1988 - 1993
GE 1985 - 1988
New Hanover Regional Medical Center 1981 - 1985
Cherry, Bekaert & Holland, CPA 1977 - 1981
Skills
Governance & Compliance, Technology Management, Requirements Gathering, Software Project..., Business Analysis, Disaster Recovery, Integration, IT Strategy, Visio, Microsoft SQL Server, Banking, COBOL, Technical Staff..., Technical Support, Technical Documentation, Technical Analysis, JCL, Databases, Process Improvement, Software Development, Testing
Education
University of North Carolina at Wilmington 1978 — 1981
Bachelor of Science (B.S.), Computer Science
Gaston College 1976 — 1978
Associate of Applied Science (AAS), Computer Science
Virtual Paralegal Services February 2015 - Present
Sylvelinc Management LLC January 2012 - Present
Sylvelinc January 2005 - Present
National Corporate Research, Ltd. March 2005 - January 2015
Sayers Jewelers & Gemologists August 2001 - November 2004
Transamerica April 1999 - August 2001
Bank of America April 1997 - July 1999
Skills
Legal Research, Litigation Support, Corporate Law, Revolving Lines of..., Credit Card Analytics, Secured Financing, Credit Analysis, Appraisal Skills, Multi Tasking, Highly motivated..., Adaptable & a quick..., Microsoft Applications, Dependable Team Player, Mortgage Lending, Outlook Express, Analysis, Team Leadership, UCC filings, Highly detail oriented, Diamond Jewelry, Jewelry Design, Credit Risk, Legal Assistance, Paralegals, Corporate Governance, Courts, Civil Litigation, Notary Public, Legal Writing, Litigation, Legal Documents, Lexis, Customer Service, Microsoft Office, Document Review, Management, Outlook
Education
Gemological Institute of America 1996 — 2000
Graduate Gemologist
Towson University 1993 — 1996
Bachelor of Science (B.S.), Finance
PNC June 2013 - Present
M&T Bank November 2012 - June 2013
Weichert Financial Services March 2004 - November 2012
Bank of America April 2001 - December 2003
Provident Bank March 2000 - April 2001
MoneyGram International May 1999 - December 1999
Blackwell's Internatioal Library Book Sales February 1994 - December 1996
Informatica International February 1994 - December 1996
Skills
Sales Management, Negotiation, Professional Services, Banking, Information Technology, Turkish, Sales, New Business Development, International Sales, International Trade, International Marketing, International Management, Import Export, Mortgage Lending, Mortgage Underwriting, Mortgage Analytics, Mortgage Marketing, Mortgage Banking, Refinance, Loans, FHA, Strategic Planning, Selling, Investment Properties, First Time Home Buyers, Loan Origination, USDA, Finance, Credit, Real Estate, Financial Services, Risk Management, Investments, Analysis, CRM, Leadership, Underwriting, Commercial Lending, Due Diligence, FHA financing, VA loans, Residential Mortgages, Reverse Mortgages, Certified Mortgage..., Credit Analysis, Real Estate Transactions, Government Loans, Management, Real Estate Financing, Commercial Mortgages
Education
Gazi Üniversitesi 1991 — 1995
B.A, International Economics
Yukselis College 1983 — 1991
High School, Diploma
JPMorgan Chase 2011 - June 2013
JPMorgan Chase 2009 - 2011
Zenta Incorporated (Residential Mortgage Servicing) 2008 - 2009
Bank of America 2006 - 2008
Bank of America 2005 - 2006
Washington Mutual Bank 2003 - 2005
Washingotn Mutual Bank 2002 - 2003
Skills
Call Centers, Loans, Customer Service, Adaptability, Highly detail oriented, Mortgage Lending, Mortgage Servicing, Microsoft Excel, Microsoft Word, Outlook, Banking, Finance, Management, FHA
Education
Gateway Community College
Bank of America January 2015 - Present
Bank of America September 1983 - December 2014
Skills
Banking, Loans, Credit, Mortgage Lending, Credit Analysis, Portfolio Management, Small Business Lending, Retail Banking, Loan Origination, Risk Management, Mortgage Banking, Branch Banking, Leadership, Management, Consumer Lending, Customer Service, Sales, Lines Of Credit
Education
Gazi Üniversitesi
Bachelor of Arts
American Institute of Banking
Directors Mortgage August 2015 - Present
Guild Mortgage January 2014 - July 2015
Guild Mortgage Company October 2012 - January 2014
Guild Mortgage Company October 2011 - October 2012
New York Life Insurance Company August 2010 - October 2011
Bank of America May 2005 - August 2010
Skills
Loans, Microsoft Office, Mortgage Lending, FHA, Sales, Insurance, Training, Customer Service, Credit Analysis, Financial Services, Mortgage Banking, Refinance, Team Building, Credit, VA loans, First Time Home Buyers, Loan Origination, Finance, Underwriting, Banking, Residential Mortgages, Investment Properties, Financial Analysis, Public Speaking, Management, Real Estate
Education
George Fox University
Bachelor of Arts (B.A.), History
American Express March 2010 - Present
Bank of America January 2009 - March 2010
MBNA/Bank of America October 2006 - January 2009
MBNA February 2005 - October 2006
MBNA November 2003 - February 2005
Volkswagen June 2003 - September 2003
Education
Geneva College 1999 — 2003
Bachelors of Science, Business Administration and Marketing
Cape Coral High School , Cape Coral, FL 1995 — 1999
business
Dimension Data January 2011 - Present
Dimension Data September 2005 - Present
Harrah's Cherokee Casino and Hotel April 2002 - June 2006
Bank of America March 1992 - June 2001
Skills
Managed Services, Service Delivery, Data Center, IT Service Management, ITIL
Education
Gaston College 1989 — 1991
South Point High School 1986 — 1988
NC Blumenthal Performing Arts Center December 2014 - Present
Army National Guard July 2007 - Present
Gaston County 911 September 2008 - April 2009
Bank of America May 2005 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows
Education
Gaston College 2009 — 2015
Universtiy of Massachusetts Dartmouth 2011 — 2012
Cindy C. Powersports, LLC March 2006 - Present
Cindy C Powersports March 2006 - Present
Goody's Family Clothing March 2004 - August 2006
Bank of America January 1992 - 2000
Skills
I always excel at any..., Mortgage Lending, Loans, Banking, Small Business, Credit, Sales, Real Estate, Customer Service
Education
Mitchell Community College 2007 — 2009
Business Mangement, 3.5
Gaston College 1984 — 1985
Did not obtain a degree, Business Administration and Management, General, 4.0
Bank of America June 2014 - Present
Mergent, Inc. January 2014 - June 2014
MiraCole Media LLC July 2013 - May 2014
Pfeiffer University-Phi Beta Lambda August 2012 - May 2013
Commonwealth Planning May 2012 - August 2012
Medi-Claims Connection November 2008 - May 2010
Skills
Leadership, Time Management, Microsoft Word, Microsoft Excel, Finance, Teamwork, Management, Microsoft Office, Entrepreneurship, Strategic Planning, PowerPoint, Accounting, Financial Analysis, Team Management, Investments, Self-Organization, Bloomberg Terminal
Education
Pfeiffer University 2013 — 2014
Master of Business Administration (M.B.A.), Leadership and Finance, 3.6/4.0
Pfeiffer University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration; Economics, 3.2/4.0
Gateway Community College 2008 — 2010
Accounting and Business/Management, 3.4/4.0
Ocean Lakes High School 2004 — 2008
Advanced Diploma, General Studies, 3.1
Atwell, LLC September 2013 - Present
Bank of America August 2010 - August 2013
jiffy lube October 2006 - March 2009
best buy June 2006 - October 2006
Skills
Training, Sales, Budgets, Customer Service, Retail, Credit, Loans, Sports, Sports Management, Coaching Baseball, Management, Business Strategy, Banking, Finance, Customer Satisfaction, Customer Retention, Cross Selling, Coaching, Risk Management, Team Building, Time Management, Leadership, Deposits, Microsoft Excel, Sales Management, Relationship Management, Teamwork, New Business Development, Cash Management, Business Development, Marketing
Education
University of Phoenix 2011 — 2012
Bachelor of Science, Business, Management, Marketing, and Related Support Services
Gateway Community College 2005 — 2006
TD May 2012 - Present
Bank of America January 2009 - April 2012
Bank of America January 2007 - December 2008
MBNA Canada Bank July 2003 - December 2006
RBC June 2000 - July 2003
Royal Trust June 1997 - May 2000
Skills
Insurance, Banking, Portfolio Management, Credit Cards, Management, Risk Management, Financial Services, Relationship Management, Program Management, Investments, Analysis, Product Management, Finance, Loans, Credit Risk, Strategy, Business Process, Financial Risk, Business Analysis, Process Improvement, Employee Benefits, Integration, Marketing, Underwriting, Cross Selling, Credit, Vendor Management, Auditing, Retail Banking, Project Portfolio..., Credit Analysis
Education
George Brown College 1993 — 1996
Computer Studies
Saint Louis University (PH) 1986 — 1991
B.S., Psychology
Bank of America February 2010 - Present
Merrill Lynch April 2004 - February 2010
Merrill Lynch April 2000 - April 2004
KPMG December 1998 - April 2000
Verizon February 1995 - December 1998
Apprise Consulting LLC January 1994 - February 1995
Mearl Corporation June 1990 - January 1994
US Navy December 1980 - January 1987
Skills
Disaster Recovery, Data Center, SDLC, IT Strategy, Requirements Analysis, Vendor Management, Incident Management, Project Management, Change Management, Infrastructure, Management, IT Management, Solution Architecture, Enterprise Software, Testing, Project Portfolio..., PMP, ITIL, Analysis, Integration, Release Management, Enterprise Architecture, Security, Information Technology, Business Process..., Telecommunications
Education
State University of New York Institute of Technology at Utica/Rome 1987 — 1990
B.S., Telecommunications
Gavilan College 1985 — 1987
A.S., Electronics
Nike, Inc. May 2014 - Present
GCE, LLC January 2011 - Present
Nike August 1998 - December 2010
NVX Distribution Systems November 1997 - August 1998
Bank of America April 1992 - November 1997
Skills
Marketing Consultant, Customer Relations &..., Business Analysis, Data Analysis, Customer Service, Account Management, Entrepreneurship, Management, Strategic Planning, Team Building, Marketing
Education
George Fox University 2009 — 2011
MBA, Business Management
University of Puget Sound 1987 — 1991
BA in Business Administration, Marketing
Wells Fargo March 2014 - Present
Homeward Residential, Inc. June 2011 - March 2014
Resurrection Church 2011 - 2013
MetLife Home Loans December 2010 - June 2011
Bank of America March 1997 - December 2010
Countrywide 1997 - 2008
Skills
Mortgage Banking, Mortgage Lending, FHA, Sales Management, USDA, Sales, Customer Service, Underwriting, Residential Mortgages, Credit Analysis, Refinance, Consumer Lending, Finance, Mortgage Underwriting, Financial Analysis, Credit, Real Estate, Executive Management, Commercial Lending, Loan Origination, Loans, Banking, VA loans, Leadership, Investment Properties, Program Management, Marketing Strategy, FHA financing, Relationship Management, Loss Mitigation, Management
Education
Geneva College
Bachelor of Science (B.S.), Organizational Development
Seton La Salle H.S.
S.Pullaro Gemological Laboratory 2009 - Present
The National Association of Jewelry Appraisers 2007 - Present
Bank of America November 1980 - May 2007
Skills
Customer Service, Appraisals, Gem Identification, Diamond Grading, Pearls, Jewelry, Graduate Gemologist, Registered Master Valuer, Accredited Jewelry..., Diamonds, Training, Jewelry Design, Marketing, Silver, Sales, Gemology, Gems, Luxury, Gold, Small Business, Strategic Planning
Education
University of South Florida 2008 — 2008
Registered Master Valuer, Jewelry Appraising
Gemological Institute of America 2006 — 2008
Graduate Gemologist, Diamonds, Colored Stones, Pearls
John C Lincoln North Phoenix Medical Center June 2014 - Present
The Pain Center of Arizona December 2012 - Present
The Pain Center of Arizona December 2012 - Present
Arizona College May 2012 - Present
Wendy’s July 2010 - March 2011
NRP GROUP Investments August 2008 - November 2009
Bank of America August 2007 - August 2008
Pizza Hut November 2006 - June 2007
City of Holbrook October 2003 - February 2006
Skills
Accounts Receivable, Customer Service, Data Entry, Invoicing, Process Scheduler, Sales, Training
Education
Gateway Community College 2015 — 2017
Certificate, Healthcare Management
Arizona College 2012 — 2012
Diploma, Medical/Clinical Assistant
Holbrook High School
Diploma; Diploma, General Studies
Northland Pioneer College
Certificate, Early Childhood Education and Teaching
Gold Coast Professional Schools, Inc. August 2012 - Present
Personally Yours Staffing March 2012 - August 2012
Alorica November 2011 - February 2012
Bank of America January 2009 - October 2010
USL December 2002 - August 2004
First Data Merchant Services September 2000 - November 2002
Walt Disney World January 1996 - August 1999
Skills
Problem Solving, Analytics, Kronos, Oracle, Putty, Coaching, Performance Management, Self Driven, Great People Skills, Natural Leader, Team-oriented, Open-minded, People-oriented, Training Experience, Microsoft, DOS, NICE Call Recording, EMPAC, Training, Sales, Customer Service, Manangement, Management, Sales Management, Process Improvement, Interviews, Hiring, Recruiting, Conflict Resolution, College Recruiting, Resume Writing, Organizational..., Applicant Tracking..., Leadership, Employee Training, Team Building
Education
Gemological Institute of America 2006 — 2009
Accredited Jewelry Professional, Diamond and Diamond Grading, Jewelry Essentials, Diamond Essentials, and Colored Stone Essentials
MED3000 June 2015 - August 2015
Mentor Worldwide LLC October 2012 - June 2015
Kinetic Concepts August 2011 - February 2012
Netword, Inc. November 2010 - March 2011
Bank of America August 2010 - November 2010
Life Technologies June 2009 - July 2010
Professional Staffing & Consulting Services February 2005 - June 2009
Blue Cross of California February 2001 - February 2005
Skills
Writing, Clerical Skills, MS Office Suite, Document Imaging, Office Management, Office Administration, Office Equipment, Office Automation, Outlook, Word, Customer Service, Microsoft Office, Administration, PowerPoint, Excel, Access, Editing, Blogging, Newsletters, Creative Writing, Proofreading, Research, Data Entry, Social Networking, Social Media, Press Releases, Public Speaking, Interviewing, Copywriting, Event Planning, Writing Skills, Copy Editing, Books, Facebook, Social Media Marketing, Administrative Support, Documentation, Adobe Acrobat, Event Management, Teaching, Publications, Customer Relations, Microsoft Word, Microsoft Excel, Interviews, Public Relations, Published Author, Web Content, Publishing, Nonprofits
Education
Gateway Community College
Associate of Arts (A.A.) Psychology, Psychology, 3.6 GPA
Time Warner Cable September 2014 - Present
GEICO March 2011 - September 2014
Bank of America January 2010 - March 2011
Skills
Insurance, Property & Casualty..., Appraisals, Property assessment, PowerPoint, Microsoft Office, Microsoft Excel, Leadership, Standards Development, Community Outreach, Sales, Volunteer Management, Volunteering, Volunteer Recruiting, Non-profit Leadership, Non-profit Volunteering, EMT
Education
Genesee Community College 1992 — 1995
Associate's degree, General Studies
Founder, The Relational Marketer January 2013 - Present
Founder, The Relational Marketer January 2009 - Present
@Asian Business Association Orange County - ABAOC November 2013 - Present
The Relationship Age December 2008 - Present
Success Driven Coaching November 2008 - Present
Bella Gemma Jewelry April 2004 - November 2006
United Airlines May 1995 - January 2002
Bank of America August 1989 - April 1992
UNITEL Productions August 1988 - February 1989
VIVA Films, Inc. April 1986 - August 1988
Skills
Social Media Marketing, Social Media, Marketing, Online Advertising, Marketing Strategy, User Experience, Relationship Management, Public Speaking, Email Marketing, Blogging, Entrepreneurship, Event Management, Facebook, Coaching, Strategy, Team Building, Leadership, Online Marketing, Social Networking, Public Relations, Small Business, Editing, Advertising, Video, SEO, Marketing Communications, Brand Development, Copywriting, E-commerce, Training, Time Management, Market Research, Business Planning, Digital Marketing, Team Leadership, WordPress, Web Design, Nonprofits, Lead Generation, Newsletters, Creative Writing, Personal Branding, Relationship Marketing, Graphic Design, Web Marketing, Leadership Development, Marketing Management, Budgets, Business Development, Event Planning
Education
Gemological Institute of America 2005 — 2006
Accredited Jewelry Professional, Gemology
University of California, Irvine 2000 — 2001
Certified Financial Planning, Financial Planning
University of Santo Tomas 1981 — 1985
Bachelor of Science in Business Administration, College of Commerce
iBrand LLC January 2015 - Present
DLC UX Design August 2014 - Present
General Assembly June 2014 - August 2014
Bank of America September 2010 - April 2014
Ares Management January 2010 - June 2010
Western Asset Management July 2009 - December 2009
Bank of New York Mellon July 2007 - May 2009
Wells Fargo September 2006 - June 2007
Nordstrom February 2005 - June 2005
Skills
User Experience, User Experience Design, Banking, Usability Testing, Wireframes, Portfolio Management, Information Architecture, Mortgage Lending, User Research, Illustrator, User Interface, Strategy, Credit, Customer Service, Photoshop, Management, Asset Management, Mobile Devices, Social Media, Adobe Illustrator, Financial Modeling, Email Marketing, Market Research, Stand-up Comedy, Axure RP, Microsoft Office, Loans, Commercial Banking, Prototype Framework, HTML5, CSS, JavaScript
Education
General Assembly
Front End Web Development
San Jose State University 2002 — 2005
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Saint Mary's College of California 1999 — 2000
General Assembly
User Experience Design Immersive
Bank of America September 2014 - Present
Bank of America July 2013 - Present
Experian Info Solutions July 2010 - Present
Bank of America September 2009 - April 2010
Bank of America August 2009 - September 2009
Bank of America March 2009 - August 2009
Bank of America February 2007 - March 2009
Bank of America May 2006 - January 2007
Skills
Credit, Credit Risk, Credit Analysis, Credit Cards, Credit Scoring, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Management, Account Management, Banking, Sales Operations, Workforce Management, Leadership, Human Resources, Sales
Education
Gateway Community College 2009 — 2010
Studied, Business, Management, Marketing, and Related Support Services
Arizona School of Real Estate and Business 2005 — 2005
Real Estate License, Real Estate
Coronado High School 2000 — 2004
High School Diploma
West USA Realty July 2013 - Present
Die Hard Raiders January 2012 - Present
Bank of America May 2011 - November 2013
Skills
Real Estate, Online Marketing, Apparel, Investment Properties, Selling, Social Media Marketing, Small Business, Marketing, Web Marketing, Social Media, Entrepreneurship, Email Marketing, Microsoft Office, Social Networking, SEO, Microsoft Excel, Residential Homes, Certified Distressed..., Short Sales, Commercial Real Estate, Marketing Strategy, Distress Properties, Sellers, Buyers, First Time Home Buyers, Negotiation, Rentals, Foreclosures, Property Management, Relocation, REO, Real Estate Transactions, Sales
Education
Marty Baum School Of Real Estate 2013 — 2013
Real Estate, Real Estate
Gateway Community College 1997 — 1999
Mountain Pointe High School 1993 — 1997
High School Diploma, General
RoundTuit Assist, LLC March 2011 - Present
Kent Blumberg Partners, LLC April 2007 - Present
Automated Filing Systems, Inc. March 2010 - March 2011
Centrepot International Logistics, Inc. August 2009 - January 2010
Centrepôt International Logistics August 2009 - January 2010
Paladin Consulting, Inc February 2009 - August 2009
Office Depot July 2008 - February 2009
Hannon Jewelry September 2005 - February 2006
Allenberg Cotton January 1995 - May 1996
Bank of America March 1994 - May 1994
Skills
Retail, Entrepreneurship, Customer Service, Data Entry, Microsoft Office, Small Business, Inventory Control, Administration, Jewelry
Education
Gemological Institute of America 2002 — 2008
G.G., A.J.P., Gemology
Pierce College 1985 — 1989
Business
Rogers High School 1971 — 1974
McNeese College
Magellan Health Services April 2006 - Present
charles schwab February 2006 - March 2006
Bank of America March 2005 - February 2006
Skills
Mental Health, Call Center, Counseling Psychology, Customer Service, Data Entry, Social Services, Adolescents, Managed Care, Microsoft Office, Outlook, HIPAA, Healthcare, Software Documentation, Microsoft Excel, Coaching, Microsoft Word, Call Centers, Behavioral Health, Sales, Motivational...
Education
Gateway Community College 2000 — 2001
none
metropolitan college of court reporting 1999 — 2000
n/a
Bank of America August 2014 - October 2014
Bank of America September 2012 - August 2014
Bank of America September 2011 - 2012
Ridge Community High School January 2011 - June 2011
Skills
Customer Service, Sales, Team Leadership, Retail Banking, Risk Management, Teamwork, International Trade, Personal Banking, High Level Of Accuracy, Cash Management, Knowledge-hungry Learner, Time Management, Client Relations, Thrive in A Fast-paced..., Delivering on time, Exceed Sales Goals, Regulatory Compliance, Writing, Spanish, Team Mentoring, Anti Money Laundering, SWOT analysis, Customer Satisfaction, International Marketing, Foreign Exchange, Finance, Credit Cards, Market Research, Marketing, Financial Services, Analytical Skills, Banking, Microsoft Office, Policy
Education
George Brown College 2015 — 2015
Post-Graduate diploma, International Business
Nova Southeastern University 2008 — 2012
Bachelor’s Degree, Business Administration and Management, General
Ultra Force Staffing Services May 2015 - Present
Bank of America 1990 - 1998
Skills
Recruiting, Human Resources, Talent Acquisition, Technical Recruiting, Interviews, Sourcing, Applicant Tracking..., Employee Relations, Talent Management, Executive Search, Contract Recruitment, Onboarding, Internet Recruiting, Management, Temporary Staffing, Staffing Services, Screening Resumes, Performance Management, Training, College Recruiting, Recruitment Advertising, Leadership, Personnel Management, Hiring, Screening, Permanent Placement, Employee Benefits, Employee Engagement, HR Consulting, Benefits Negotiation, Coaching, Cold Calling, Organizational..., New Hire Orientations
Education
Gaston College
Associate of Arts (AA)
South Point High School Belmont, NC
Bank of America July 2011 - Present
Bank of America August 2007 - July 2011
Bank of America March 2004 - August 2007
Skills
• Advanced knowledge of..., Lotus Notes, Audit...
Education
Gaston College 1997 — 2001
Associate of Arts (A.A.), Interior Design
EY October 2013 - Present
Crown Worldwide Group December 2012 - January 2013
San Jose State University: September 2012 - December 2012
Ernst & Young June 2012 - August 2012
San Jose State University February 2012 - May 2012
Bank of America February 2011 - April 2012
Chase October 2002 - February 2011
Skills
Sales, Accounting, Series 6, Loan Officers, Retail Banking, Access, Financial Analysis, Auditing, Retirement Plan..., Management, Finance, Series 63, Loans, Banking, Microsoft Excel, Bank Management, Tax Accounting, Project Management, Insurance, Microsoft Word, Corporate Finance, Financial Services, Team Leadership, Teamwork, Team Management, Team-oriented, Mortgage Banking, Branch Banking, Branch Management, Branch Operation, Branch Administration, Corporate Tax, Provision
Education
San Jose State University 2009 — 2012
Bachelor's of Science (B.S), Business Administration: Corporate Financial Management, 3.70 GPA
Gavilan College 2004 — 2009
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies: Business Concentration
San Benito High School
High School Diploma
ADP May 2012 - Present
Bank of America July 2009 - May 2012
Hollywood Video October 2005 - December 2009
Skills
Customer Service, Sales, Data Entry, Microsoft Office, Outlook, Microsoft Excel, Time Management, PowerPoint, Microsoft Word, Customer Experience, Customer Retention, Call Centers, Leadership, Data Analysis, Management, Retail, 10 Key, Training, Team Building
Education
George Fox University 2005 — 2009
Bachelors, Psychology
Ponderosa High School 2001 — 2005
Diploma, Diploma
Kinecta Federal Credit Union July 2011 - Present
Bank of America June 2010 - June 2011
Wachovia April 2008 - June 2010
Chevy Chase Bank August 2006 - April 2008
World Savings July 2001 - August 2006
Washington Mutual, Inc. 1998 - 2001
World Savings 1989 - 1993
Eastman Kodak 1984 - 1988
Skills
Mortgage Lending, Loan Origination, Residential Mortgages, Credit, Mortgage Underwriting, Credit Analysis, FHA financing, Finance, Referrals, Real Estate, Sales Presentations, Consultative Sales..., Salesforce Training, Technology, Creative Problem Solving, Benefits Negotiation, Investment Properties, Refinance, Certified Mortgage..., Mortgage Marketing
Education
Genesee Community College
A.A.S., Marketing
Bank of America July 2015 - Present
Connex Credit Union October 2013 - July 2015
Connex Credit Union December 2012 - October 2013
Connex Credit Union September 2011 - December 2012
Connex Credit Union March 2011 - September 2011
Connex Credit Union September 2009 - March 2011
Hally's Cleaning and Waxing September 2004 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Banking, Mortgage Lending, Consumer Lending, Credit, Leadership, Loans, Customer Service, Finance, Branch Management, Management, Financial Analysis
Education
Providence College 2007 — 2009
Bachelor's degree, Business Management
Gateway Community College 2005 — 2007
Associate's degree, General Studies
AIDS Healthcare Foundation September 2014 - Present
Oregon Health and Science University March 2014 - October 2014
OHSU Oregon Health & Science University September 2012 - July 2013
Wells Fargo Financial October 2010 - January 2012
JPMorgan Chase & Co. August 2009 - August 2010
Bank of America November 2006 - July 2009
'Self-Employed' April 2004 - June 2007
Skills
Customer Service, Customer Satisfaction, Mortgage Underwriting, Financial Analysis, Leadership, Management, Process Improvement, Sales, Banking
Education
Oregon Health and Science University 2011 — 2014
Master's Degree, Masters in Healthcare Administration
George Fox University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Oregon 1998 — 2002
Bachelor's Degree, Business/Managerial Economics
Bank of America October 2012 - Present
Trinchero Construction Inc. May 2012 - September 2012
Nine West Group May 2008 - February 2011
Skills
Bilingual, Customer Service, Sales, Team Building, Team Leadership, Credit Cards, Food Service, Food Safety, Food Industry, Construction Safety, Construction, Labor, Spanish-English, Organization, Experience working with...
Education
Gavilan College 2009 — 2012
Associate's degree, Criminal Justice and Corrections
Transportation Agency for Monterey County October 2014 - Present
City of Mountain View July 2014 - September 2014
University of California, Berkeley SafeTREC March 2013 - August 2014
San Benito County Local Transportation Authority October 2011 - August 2012
South County Cal-SOAP October 2010 - May 2012
Bank of America January 2011 - January 2012
Cole Haan November 2009 - September 2011
UC Santa Cruz June 2011 - August 2011
Skills
Research, Public Speaking, Public Policy, Microsoft Office, Community Outreach, Spanish, Grant Writing, Grants, Statistics, Bilinigual-Spanish, Micro, ArcGIS, Policy, Qualitative Research, Analysis, Program Evaluation, Political Science, Report Writing, Critical Thinking, Data Entry, Editing, Highly detail oriented, Higher Education, Sales
Education
University of California, Berkeley 2012 — 2014
Bachelor of Arts (B.A.), Political Economy
Gavilan College 2010 — 2012
Associate of Science (A.S.), Business: Economics, 3.89/4.00
Gavilan College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts: Natural Sciences, 3.89/4.00
Gilroy High School
Bank of America March 2010 - March 2013
Olympia Sports October 2005 - August 2008
Skills
Computers, Communication, Customer Service, Business Analysis, Organizational..., Management, Sales Management, Retail
Education
State University of New York at Buffalo 2008 — 2010
Chemistry
Genesee Community College 2006 — 2008
Associate of Science (A.S.), Mathematics
KeyBank July 2013 - Present
Bank of America October 2010 - March 2013
Consumer Real Estate May 2003 - October 2010
MBNA AMERICA September 2000 - May 2002
MBNA AMERICA September 2000 - May 2002
MBNA AMERICA July 1999 - September 2000
Skills
Call Center, Customer Satisfaction, Budgeting, Coaching, Call Center Development, Credit Cards, Project Portfolio..., Credit, Budgets, Call Centers
Education
Gaston College 1991 — 1993
Bachelors, Criminal Justice
seeking new opportunities Operator TraineeSuffolk Transportation Svc IncApril 2015 - Present
Bank of America July 2013 - May 2014
BofA Global Capital Management July 2008 - September 2011
Bank of America, Columbia Management Group July 2008 - September 2011
United States Trust Company November 2006 - July 2008
United States Trust Company August 2001 - July 2008
Lewco Securities Corporation April 1997 - August 2001
H.G Wellington & Co. February 1994 - April 1997
Bank of America September 1992 - February 1994
Kidder Peabody August 1986 - September 1992
Skills
Back Office, FX, Mutual Funds, Securities, Reconciliation, Fixed Income, Bloomberg, Asset Management, Equities, Derivatives, Series 7, Process Improvement, Middle Office, Settlements, Mergers, Operations Management, Swaps, Word, Compliance, Settlement, Account Reconciliation, Mergers & Acquisitions, Bonds, Finance, Risk Management, Series 63, Securities Lending, Analysis, Banking, FX Options
Education
Saint Francis Preparatory High School 1972 — 1976
Diploma
Gaston College
Fundamentals of Project Management
ENG Lending May 2015 - Present
Avon September 2010 - Present
First Niagara Bank July 2014 - May 2015
PrimeLending September 2011 - November 2013
Bank of America February 2009 - May 2011
CITIMORTGAGE/Principal Res January 2001 - January 2008
Yale University 1999 - 2001
Choice Media LLC 1998 - 1999
Skills
Mortgage Lending, Credit, Customer Service, Risk Management, FHA, Loans, Finance, Sales, Underwriting, Marketing, Loan Origination, Mortgage Banking, Management, Banking, Refinance, Residential Mortgages, VA loans, Real Estate, Funding
Education
Springfield College 1997 — 1998
Elementary Education
Foran High school 1993 — 1997
Diploma
Gateway Community College
Liberal Arts with a fine art focus
Bank of America May 2010 - October 2014
LA Fitness February 2009 - March 2010
LA Fitness January 2008 - February 2009
Skills
Banking, Retail Banking, Commercial Banking
Education
Gateway Community College 2015 — 2017
Associate’s Degree, Respiratory Care Therapy/Therapist
Mesa Community College 2014 — 2015
Associate’s Degree, Arts, GPA 3.79
Bank of America July 2011 - Present
Bank of America September 2008 - July 2011
BNY Mellon September 2007 - August 2008
Citi Group August 2007 - September 2007
BISYS Fund Services November 2000 - July 2007
Skills
Business Analysis, Mutual Funds, SDLC, Process Improvement, Financial Services, Securities, Fixed Income, Fund Accounting, Risk Management, Asset Managment, Portfolio Management, Banking, Investment Banking, Equities
Education
Otterbein College 2002 — 2004
MBA
Geneva College 1997 — 2000
Bachelor of Business Administration (BBA), Finance
Nuance Communications October 2011 - Present
Bank of America April 1998 - September 2011
HSBC 1997 - April 1998
First Federal Savings and Loan Assoc 1992 - 1997
Columbia Banking Federal savings and Loan Association 1986 - 1992
Waterbed World 1983 - 1987
Education
Genesee Community College 1981 — 1983
AAS -, Accounting and Computer Science
Pacific Continental Bank October 2013 - Present
Pacific Continental Bank July 2010 - October 2013
Pacific Continental Bank March 2004 - July 2010
Pacific Continental Bank October 2000 - March 2004
Bank of America October 1993 - October 2000
Skills
Commercial Banking, Loans, Banking, Non-profits, Project Planning, Leadership, Finance, Credit, Small Business Lending, Commercial Lending, Lines Of Credit, Commercial Mortgages, Risk Management, Financial Analysis, Credit Analysis, Marketing, Business Development, Financial Services, Asset Based Lending, Portfolio Management, Retail Banking, Strategic Planning, Treasury Management, Training, Consumer Lending, Credit Risk, Cash Management, Budgets, Team Building, Management, Sales, Nonprofits, FHA, Mortgage Lending, Loan Origination, Relationship Management, Recruiting, Underwriting, Executive Management, Cross Selling, Investments, Refinance, Funding, Small Business, Team Leadership
Education
George Fox University 2003 — 2005
MBA, Finance and Leadership
Oregon State University 1988 — 1992
BA, International Business and Economics minor
Columbia Leadership Institute 2011 — 2012
Certificate, Organizational Leadership
First Citizens Bank December 2013 - Present
US Bank April 2011 - Present
US Bank July 2009 - May 2011
Bankers Trust January 2008 - May 2009
Bank of America February 2007 - November 2007
Bank of America October 2004 - November 2007
Bank of America December 2003 - October 2004
Bank of America December 1998 - December 2003
Bank of America December 1995 - December 1998
Skills
Sales, Relationship Management, Banking, Treasury Management, Commercial Banking, Sales Management, Leadership, Loans, Cash Management, Portfolio Management, Financial Services, Mergers & Acquisitions, Management, Credit, Credit Cards, Payments, Small Business Lending, Consumer Lending, Credit Analysis, Lines Of Credit, Treasury Services
Education
Fort Le Boeuf
Gateway Community College
Corporate Job Bank March 2015 - April 2015
Bank of America December 2004 - February 2015
Dollar Days International November 2013 - May 2014
Jenny Reeve, CSR-RPR March 2011 - October 2013
United Blood Services August 2008 - April 2009
TEKsystems December 2003 - December 2004
Stewart Title October 2001 - October 2003
Skills
Quality Assurance, Visio, Call Centers, Lotus Notes, Software Documentation, Customer Service, Management, Microsoft Office, Technical Support, Vendor Management, Hardware, Troubleshooting, SharePoint, System Administration, Training, Real Estate Transactions, Escrow, Proofreading, Retail Sales, Ticketing, Creative Writing, Process Improvement, Leadership, Project Management, Microsoft Word
Education
Northern Arizona University 2012 — 2014
Bachelor's Degree, Humanities/Humanistic Studies, 4.0
Gateway Community College 2007 — 2010
State Farm, Jeff Hoffer Agency May 2014 - Present
Bank of America November 2009 - November 2013
HSBC/HFC July 2002 - October 2009
Charter One Bank October 2000 - July 2002
Skills
Mortgage Lending, Banking, Consumer Lending, Retail Banking, Training, Sales, Loans, Credit, Loan Origination, Mortgage Banking, Customer Service, Branch Management, Cross Selling
Education
Genesee Community College 1998 — 2000
Associates in Applied Science, Business
Elba Central School 1985 — 1998
Bank of America September 2015 - Present
DIVERSANT, LLC June 2015 - Present
Time Warner Cable October 2014 - June 2015
Bank of America February 1999 - October 2014
Skills
Hadoop, Apache Pig, Hive, Oozie, MapReduce, Java, Sqoop, ETL, Flume, Banking, SQL, SDLC, Software Development, Requirements Analysis, Apache Spark, Syncsort, Hortonworks HDP, Cloudera CDH, Machine Learning
Education
Gaston College 1998 — 1999
Associate of Science (A.S.), Computer Programming, Specific Applications
Bank of America November 2014 - Present
Bank of America June 2008 - November 2014
Bank of America August 2006 - July 2008
Bank of America February 2002 - July 2006
Bank of America May 1996 - January 2002
Skills
Marketing Strategy, Marketing Management, Product Marketing, Product Launch, Product Design, Sales Management, Multi-unit, Six Sigma, Green Belt, Banking, Retail Banking, Leadership, Team Building, Sales Process, Marketing, Collaboration
Education
Rochester Institute of Technology 1991 — 1993
Marketing
Genesee Community College 1989 — 1991
2+2 Program with RIT
Wells Fargo Home Mortgage March 2012 - Present
Bank of America July 2006 - March 2012
Skills
Mortgage Banking, Mortgage Lending, VA loans, FHA, Refinance, Loan Origination, Government Loans, Reverse Mortgages, FHA financing, USDA, Loans, Residential Mortgages
Education
George Fox University
Bachelor of Arts, Management and Organizational Leadership, Minor in Project Manager
IPC Healthcare, Inc. 2012 - Present
Bank of America December 2009 - Present
JPMorgan Chase May 2013 - March 2015
Balboa Insurance Group May 2007 - December 2009
Countrywide Home Loans August 2005 - May 2007
Countrywide Home Loans October 2001 - August 2005
Skills
Technical Leadership, Problem Solving, Systems Analysis, Networking, Relational Databases, Operations Management, Process Improvement, Access, Business Process..., Business Analysis, Call Center, Call Centers, Change Management, Cross-functional Team..., Customer Service, Data Warehousing, Database Administration, Integration, Leadership, Management, Manufacturing, Microsoft Office, Mortgage Lending, SQL, Troubleshooting
Education
Arizona State University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Operations Management
Gateway Community College 2005 — 2007
Associates, Cisco Networking
The Fitness Station March 2011 - Present
Catholic Charities of Los Angeles March 2009 - Present
CSP Middle East S.A.R.L. February 2007 - Present
Experience Unlimited January 2009 - 2010
Paramount Learning Center 1994 - 2010
Citibank August 2004 - March 2008
Bank of America 1988 - 1995
Skills
Analysis, Budgets, Business Development, CRM, Coaching, Competitive Analysis, Finance, Financial Analysis, Leadership, Leadership Development, Management, Management Consulting, Marketing Strategy, Organizational..., Project Planning, Public Speaking, Risk Management, Sales, Strategic Planning, Team Management, Time Management, Training
Education
Fox Power Yoga 2011 — 2011
YTT, Yoga
University of Phoenix 2005 — 2007
MBA, Marketing
Gemological Institute of America 1987 — 1988
Jewelry Design
Deliverande 1982 — 1983
Mekhitarist 1969 — 1983
Diamonds R Forever, Inc January 2012 - Present
RBC Bank October 2006 - December 2011
Bank of America October 2003 - October 2006
SouthTrust Bank January 2001 - September 2003
Prudential Securities March 1998 - December 2000
Atlantic States Bank 1996 - 1999
Skills
Banking, Finance, Customer Service, Commercial Banking, Time Management, Mortgage Lending, Sales, Loans, Credit, Strategic Planning, Small Business, Commercial Lending, Financial Analysis, Small Business Lending, Marketing Strategy, Business Development, Diamond Jewelry, Designer Jewelry, Fashion Jewelry, Jewelry Design, Jewelry, Jewelry repair, Strategic Financial..., Real Estate, Credit Analysis, Loan Origination, Relationship Management
Education
Mercer University 1993 — 1997
BBA, International Business
Campbell High School 1989 — 1993
H.S. Diploma, College Prep
Gemological Institute of America-New York
GIA Diamonds Graduate, Diamonds & Diamond grading
Gemological Institute of America-New York
Accredited Jewelry Professional
Caffall Construction Co. Inc 1978 - Present
Bank of America 1982 - 1988
Skills
Real Estate, Residential Homes, Investment Properties, Entrepreneurship, Small Business, Sellers, Real Estate Development, Property Management, Marketing Strategy, Investors, Marketing, Real Estate Transactions, Foreclosures, Single Family Homes, First Time Home Buyers, Negotiation, REO
Education
George Fox University 1977 — 1980
BS, Small Business/Economics
Time Warner Cable September 2010 - April 2011
Bank of America March 2010 - June 2010
Amdocs August 1998 - May 2009
Inmar Enterprises (CMS) 1989 - 1998
Skills
PMO, SDLC, Vendor Management, Software Project..., PMP, Agile Methodologies, Business Analysis, ITIL
Education
Gaston College
Bachelor of Arts
Western Carolina University
Bachelor of Arts
Merrill Lynch October 2013 - Present
Bank of America November 2007 - October 2013
Ward Trucking February 2004 - November 2007
Education
Geneva College 1997 — 2001
Bachelor of Arts, Music
Capital Group April 2013 - January 2014
Bank of America June 2011 - December 2012
CDI Information Services September 2010 - June 2011
State Farm October 2007 - August 2009
Skills
XP, Technical Support, Active Directory, Troubleshooting, BMC Remedy, Customer Service, Computer Hardware, Call Center, Windows Server, Software Documentation, Microsoft Office, Windows, Help Desk Support, Hardware, Laptops
Education
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Information Technology
Gateway Community College 1994 — 1995
Assurant Health August 2011 - Present
Time Warner Cable September 1994 - August 2011
Time Warner Cable January 1994 - August 2011
Manpower Inc. January 1994 - September 1994
Bank of America January 1993 - January 1994
Petries corporation January 1987 - January 1993
Skills
Call Center, Workforce Management, Project Management, Customer Service, Employee Relations, Coaching, Workshop Facilitation, Telecommunications, Change Management, Strategic Planning, Vendor Management, Call Centers, Troubleshooting, Broadband, Customer Experience, Customer Retention, Data Entry, Customer Satisfaction, Management, Sales Management, Time Management, Training, Team Building, Leadership, Sales, Microsoft Office, Cross-functional Team...
Education
Kaplan university Milwaukee, wi 2012 — 2015
License, health &life, Health insurance & life insurance
NCTI Techinical 1999 — 2001
Tech support Certificiate & Customer service certificate
Gateway Technical College 1991 — 1996
Accounting ( 6 classes left)
Hyles Andersen college( non profit) Bible 1984 — 1987
Secretariat degree, Office /business
LRS Healthcare February 2010 - Present
Cirrus Medical Staffing July 2013 - August 2013
Talemed January 2009 - February 2010
CaroMont Health June 2004 - November 2008
Bank of America March 1996 - December 2001
Skills
Post Anesthesia Care, Infection Control, Staff Development, Management, Travel Nursing, Perioperative Nursing, Cerner, Meditech, SurgiNet, Epic Systems, Cardiac Monitoring
Education
Gaston College 2001 — 2004
Associate of Applied Science, Registered Nursing/Registered Nurse
First American Mortgage Services August 2014 - Present
Bank of America September 2004 - Present
Bank of America April 2006 - August 2006
Bank of America September 2004 - April 2006
Skills
Banking, Relationship Management, Escrow, Customer Service, Management, Vendor Management, REO, Title Curative, Loans, Mortgage Lending, Process Improvement, Risk Management, Mortgage Banking, Portfolio Management, Commercial Lending, Residential Mortgages, Underwriting, Microsoft Excel, Project Management, Change Management, Microsoft Office, Lines Of Credit, Loan Origination, Asset Management, Titles
Education
Arizona School of Real Estate
Real Estate Agent, Real Estate
Maricopa Community Colleges
Bachelor's degree, Business Administration and Management, General
Gateway Community College
Bachelor's degree, Registered Nursing/Registered Nurse
Xpo Logistics December 2012 - Present
XPO Logistics December 2012 - February 2013
Bank of America February 2011 - June 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction
Education
Gateway Community College
Business administration
Middletown Township Delco County April 2005 - Present
Dino Don, Inc May 2002 - October 2004
Bank of America March 2000 - May 2002
Skills
Administrative..., Data Entry, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Office Administration, Customer Service, Event Planning, Office Management, Research, Facebook, Leadership Development, Public Relations, Public Speaking, Social Media, Social Networking, Editing, Marketing, Strategic Planning, Sales, Team Building
Education
Gateway Technical College
Blue Cross Blue Shield of Arizona August 2014 - Present
Blue Cross Blue Shield of Arizona July 2013 - August 2014
OfficeTeam Healthcare Group January 2013 - July 2013
Blue Cross Blue Shield of Arizona March 2003 - April 2012
Blue Cross Blue Shield of AZ March 2003 - April 2012
Mercy Care Plan March 2002 - July 2002
Bank of America August 1999 - March 2002
Maricopa County Hospital May 1995 - August 1995
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Data Entry, Problem Solving, Workflow, Close Attention to..., Small Project Management, Team-oriented, Quality Auditing, Software Documentation, Team Building, Quality Assurance, Databases, Insurance, Healthcare, Policy, Health Insurance
Education
The Institute, Glendale Community College
For Business, Industry, and Technology
Glendale High School 1996 — 1999
Gateway Community College
SOAR Program
American Family Insurance November 2013 - January 2015
SCF Arizona October 2012 - April 2013
State Farm Insurance October 2007 - October 2012
Liberty Mutual Insurance July 2005 - September 2007
Bank of America January 2003 - July 2005
Bank of America July 2002 - December 2002
Bank of America January 2002 - July 2002
Bank of America January 2001 - December 2001
Skills
Property, Insurance, Life Insurance, Customer Service, Sales, Property & Casualty..., Team Building, Microsoft Office, Account Management, New Business Development, Health Insurance, Liability, Contract Negotiation, Sales Management
Education
Gateway Community College 2012 — 2014
Associate in Applied Science Degree, Computer Information Systems
The Paradies Shops November 2011 - Present
Genesis Rehabilitation Services November 2011 - May 2012
Bank of America July 1999 - February 2004
Bailey Banks & Biddle September 1992 - December 1994
Skills
Customer Service, Sales, Time Management, Process Scheduler, Retail Sales, Outlook
Education
Gemological Institute of America 2012 — 2013
currently attending, Graduate Gemologist
Youngstown State University 1992 — 1995
BSBA, Accounting
Bank of America October 2007 - Present
Education
Gateway Community College 1984 — 1987
Computer Accounting
Ally Financial Inc. December 2011 - Present
Ally 2012 - 2015
Bank of America 2008 - 2012
Skills
Executive..., Administrative...
Education
Gaston College 1998 — 2000
Office System Technology & Business
Gaston College
Ceramic Technics, Ltd. April 2012 - Present
Alterations By Climmie Dry Clean Pick Up And Delivery February 2009 - Present
GE Commercial Distribution Finance July 2007 - February 2009
GE July 2007 - February 2009
Bank of America July 2000 - June 2007
Bank of America November 1999 - July 2000
Bank of America September 1998 - October 1999
Bank of America June 1997 - September 1998
Skills
Financial Analysis, Process Improvement, Team Building, Analysis, Commercial Lending, Budgets, Microsoft Office, Management, Strategic Planning, Loans, Coaching, Financial Risk, Customer Service
Education
George C Wallace State Community College-Selma 1992 — 1993
Business Administration
George C Wallace State Community College-Selma
Bank of America April 1982 - Present
Education
Gaston College 1976 — 1980
Computer Science
Bank of America February 2013 - Present
Bank of America April 2012 - February 2013
Bank of America January 2011 - April 2012
Happy Walking Dogs May 2009 - December 2010
Sayers January 2003 - October 2008
Sayers February 1998 - December 2002
Sayers Computer Source August 1996 - January 1998
Skills
Risk Mitigation, Risk Management, Customer Relations, Vendor Management, Home Retention, process-driven, quality oriented, Loan Modifications, Loan Origination
Education
Gavilan College 1980 — 1981
Art History, Criticism and Conservation
Fiserv EFT November 2014 - Present
MACY'S, INC. September 2013 - November 2014
GATESTONE&CO.INTERNATIONAL March 2013 - July 2013
Bank of America March 2007 - December 2011
Citi January 2005 - June 2007
GM Financial January 2003 - December 2003
Bank of America/Lasalle NationalBank March 1998 - November 2002
brunswick corporation November 1975 - June 1989
MERCANTILE FINANCIAL CORPORATION March 1962 - November 1975
Skills
Customer Relations, Credit Analysis, Credit Cards, Account Management, trade receivables, Leases, creditors meetings, auto collections, Contract Negotiation, Commercial Litigation, receivables, repossesions, Contract Negotiations, Skip Tracing, bankruptcies, liquidations, Mortgage Servicing, Customer Service, Loans, Litigation, Banking, Credit, Customer Satisfaction, Customer Retention, Negotiation, Customer Experience, Loss Mitigation, Account Reconciliation, Bankruptcy, Insurance, Accounts Receivable, Process Improvement, Loan Servicing, Portfolio Management, Management, Fraud, Retail Banking, Consumer Lending, Credit Risk, Financial Services, Relationship Management, Loan Origination, Cross Selling
Education
Gateway Community College
computer science
Loyola University of Chicago
marketing advertising
Northwestern University
business law
chandler gilbert community college
Computer Science
Bank of America January 2008 - April 2011
Target 2005 - 2008
Batavia Muckdogs February 2002 - May 2005
Skills
Microsoft Word, Customer Service, Microsoft Excel, Outlook, PowerPoint, Microsoft Office
Education
Genesee Community College 2013 — 2016
Registered Nursing/Registered Nurse
Genesee Valley BOCES-Practical Nursing Program 2011 — 2012
Licensed Practical/Vocational Nurse Training
The University of Charleston 1997 — 2001
Bachelor's degree, English Language and Literature, General
Bank of America October 2003 - October 2012
Sears, Roebuck and Co. June 2001 - January 2004
Skills
Microsoft Word, PowerPoint, Sales, Leadership, Training, Management, Customer Service, Teamwork, Time Management, Data Entry, Customer Satisfaction, Microsoft Excel, Windows
Education
Gateway Community College 2011 — 2012
certificate of completion Health Unit Coordinator, Health/Health Care Administration/Management
J & L Process Service November 2014 - Present
Cox communications southwest region 2013 - 2014
Gateway Community College August 2012 - April 2013
Phoenix Workforce Connection October 2012 - November 2012
Bank of America October 2005 - December 2009
FedEx September 2005 - December 2005
Education
Gateway Community College 2012 — 2013
Bank of America September 1982 - December 2010
Skills
Risk Management, Retail Banking, Credit, Loans, Mortgage Lending, Portfolio Management, Mortgage Banking, Financial Risk, Credit Risk, Commercial Banking, Credit Analysis, Commercial Lending, Consumer Lending
Education
Gaston College 1969 — 1971
BNY Mellon July 2015 - Present
BNY Mellon May 2014 - July 2015
BNY Mellon May 2013 - May 2014
Washington Financial May 2012 - January 2013
Bank of America May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media
Education
Geneva College 2009 — 2013
Bachelor of Science Business Administration (B.S.B.A.), Finance
Bank of America 2005 - 2013
21st Mortgage Corporation March 2000 - April 2004
Education
Gaston College 2014 — 2014
Computers for Medical Billing
Wells Fargo June 2015 - Present
Chase May 2015 - June 2015
Bank of America August 2014 - April 2015
CyraCom December 2012 - October 2013
Macy's October 2011 - January 2012
Target November 2010 - December 2010
Education
Gateway Community College