Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
University of Phoenix November 2009 - Present
We Got Now International March 2008 - Present
WeGot Now International March 2008 - Present
We Got Now International LLC March 2004 - Present
Bank of America April 2007 - November 2009
Skills
Public Speaking, Consultation, Mentoring, Coaching, Management, Leadership Development, Executive Coaching, Personal Development, Organizational..., Team Building, Staff Development, Training, Change Management, Strategic Planning, Management Consulting, Leadership, Negotiation, Customer Service, Adult Education, Higher Education, Employee Training, Customer Satisfaction
Education
University of Phoenix 2013 — 2014
Master of Arts (M.A.), Adult and Continuing Education and Teaching, 3.55
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
SWIHA 2011 — 2011
Life Coach Certification, Life Coaching
Valdosta State University 1996 — 2000
Business, Management, Marketing, and Related Support Services
Black Knight Financial Services October 2014 - Present
Black Knight Financial Services (FKA LPS) February 2012 - Present
Bank of America February 2009 - February 2012
Contrywide Financial May 2006 - April 2008
Fidelity Investments March 2003 - April 2006
Verio 1998 - 2003
E-Systems 1995 - 1997
US Navy June 1986 - June 1994
Skills
Team Building, Strategic Planning, Business Analysis, Requirements Analysis, Cross-functional Team..., Change Management, Management Consulting, Strategic Consulting, Six Sigma, Project Management, Software Implementation..., Business Process, CRM, Strategy, Process Improvement, Start-ups, Project Planning, Analysis, Training, Integration, Management, Leadership, Call Centers, Software Documentation, Budgets, Risk Management, Business Process..., Agile & Waterfall...
Education
University of Phoenix 2001 — 2003
Bachelors Degree, Business
CRI June 2015 - Present
Modis December 2014 - May 2015
First Data Corporation September 2014 - December 2014
Hayden Technology February 2014 - August 2014
Bank of America May 2011 - February 2014
Bank of America January 2010 - May 2011
Bank of America April 2008 - January 2010
Bank of America November 2007 - April 2008
Bank of America April 2003 - November 2007
Skills
Microsoft Office, Customer Service, Public Speaking, Strategic Planning, Budgets, Six Sigma, Visio, MS Project, Project Management, Quality Center, Mergers & Acquisitions, Risk Management, Microsoft Word, Business Analysis, Microsoft Excel, Process Improvement, Management, SDLC, Banking, Program Management, Business Process..., Change Management, Project Portfolio..., Requirements Analysis, Financial Services, Leadership, Vendor Management
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA)
Valdosta State University 1998 — 2002
Bachelor of Business Administration (BBA), Marketing
Well Fargo Bank September 2014 - April 2015
CMGC - City's Manager Office September 2013 - September 2014
Wells Fargo April 2010 - September 2013
Bo jangles Coliseum/Ovens Auditorium January 2009 - August 2010
Bank of America April 2007 - June 2009
Bank of America September 2003 - March 2007
Skills
MS Project, Business Analysis, Data Analysis, Process Improvement, SDLC, Team Building, Team Leadership, Project Planning, Social Media, Accounts Receivable, Accounts Payable, Outlook, Microsoft Word, Training, Management, CRM, Software Documentation, Business Process, Event Management, PMO, ERP, Testing, Microsoft Project, Project Management, Analysis, Visio, SharePoint, Program Management, Microsoft Office, Change Management, Strategic Planning, Leadership
Education
University of Phoenix 2007 — 2010
Bachelor of Science in Business Management, Business Management, 3.84GPA
Bank of America June 2006 - Present
Mortgage August 2010 - August 2015
Skills
Event Planning, Budgets, Web Design, Management, SharePoint, Performance Management, Project Management, Access, Team Leadership, Business Process..., Business Analysis, Vendor Management, Process Improvement, Banking, Risk Management, Mortgage Banking
Education
University of Phoenix-Utah Campus 2007 — 2009
B.S. Business Management, Business Management
Verizon Wireless January 2007 - April 2010
Bank of America July 2005 - August 2007
HSBC March 2004 - July 2005
Alltel Corp January 2000 - January 2004
Skills
Sales Management, Sales, Marketing, Management, Strategic Planning, Customer Service, Cold Calling, CRM, Marketing Strategy, Account Management, New Business Development, Direct Sales, Competitive Analysis, Advertising, Marketing Communications, Social Media Marketing
Education
University of Phoenix 2004 — 2010
Business Managment
Self-employed June 2010 - Present
Bank of America 1981 - Present
Skills
Banking, Sales, Credit, Marketing, Customer Service, Financial Analysis, Finance, Small Business, Sales Management
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
TEKsystems on site at Bank of America April 2015 - Present
Newegg.com July 2012 - February 2015
Newegg.com, City of Industry July 2012 - February 2015
Newegg.com, City of Industry April 2010 - June 2012
Newegg.com March 2008 - June 2012
Newegg.com March 2008 - April 2010
Diagnostic Medical Group January 2007 - June 2007
Diagnostic Medical Group October 2004 - September 2006
Bank of America June 2002 - December 2003
Bank of America August 2000 - June 2002
Skills
Security, Software Documentation, Technical Support, Access, Networking, Network Administration, Hardware, Testing, Help Desk Support, Management, Account Management, Training, Troubleshooting, Software Installation, Computer Hardware, Windows 7, Information Security, Active Directory
Education
University of Phoenix
BS, Information Technology
Vascular Access Centers November 2008 - Present
Bank of America June 2006 - November 2008
Skills
Insurance, Customer Service, PowerPoint, Healthcare, Payroll, Strategic Planning, Management, Training, Leadership, Budgets, Sales, Account Management, Marketing, Team Building, Healthcare Management, Surgery, Clinical Research, Medical Devices, Hospitals, Healthcare Information..., EMR
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Business and Financial Management
Bank of America December 2014 - Present
RadioShack May 2013 - December 2014
Carter's OshKosh B'gosh November 2011 - May 2013
Crazy 8 April 2011 - October 2011
Dollar Tree Stores March 2007 - April 2011
Dollar Tree Stores August 2003 - March 2007
Dollar Tree Stores June 2002 - August 2003
Skills
Microsoft Power Point, Merchandising, Retail Management, Visual Merchandising, Inventory Management, Customer Service, Store Management, Loss Prevention, Training, Leadership Development, Coaching, Asset Protection, Recruiting, Networking, Sales, Inventory Control, Retail, Staff Development, Microsoft Excel, Microsoft Word, Empowerment, Motivation, Customer Satisfaction, Time Management, Management, Store Operations, Driving Results, New Store Openings, PowerPoint
Education
University of Phoenix 2009 — 2010
Business
Bank of America December 2014 - Present
Bank of America December 2014 - Present
Bank of Utah May 2014 - December 2014
Wells Fargo January 2012 - May 2014
Skills
Been in Banking for..., Mortgage Lending, Residential Mortgages, Loans, Refinance, All types of Loans from..., Mortgage Banking, FHA financing, Finance, FHA, VA loans, Government Loans, Certified Mortgage..., USDA, Loan Origination, Non-Conforming, Reverse Mortgages, Credit, FHA Financing, VA Loans
Education
University of Phoenix 2008 — 2010
120 hours of school, Business/Managerial Economics
Woods Cross High School 1978 — 1981
over 120 hours of college, Buisness and Finance
CIGNA Tel-Drug March 2009 - October 2012
Bank of America August 2007 - March 2009
Skills
Telemarketing, Finance Counselor, Fraud Analys, Analysis, Sales, Time Management, Telecommunications, Telephone Skills, Customer Service, Data Entry, Training, Call Center, Customer Satisfaction, Management, Marketing, Call Centers, Credit Cards
Education
University of Phoenix 2006 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2002 — 2005
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, Business Administration and Management, General
Schpoyda Trucking, Inc. January 2006 - Present
Bank of America July 2006 - October 2009
Skills
Operations Management, Transportation, Strategic Planning, Trucking, Team Building, Logistics, Sales, Customer Satisfaction, Warehousing, Contract Negotiation, Inventory Management, Process Improvement, Supply Chain, Sales Management, Process Scheduler, Management, Pricing, Purchasing, Income Statement, Shipping, Supervisory Skills, Supply Chain Management, Budgets, Forecasting, Negotiation, Hiring, Customer Service, Leadership, Logistics Management, Sales Operations, Account Management, Training, Team Leadership, Cold Calling, New Business Development, Microsoft Office, B2B, Sales Process, LTL, Selling, Coaching, Container, Microsoft Excel, Truckload, Business Development, 3PL, Recruiting, Salesforce.com, Freight, Fleet Management
Education
University of Phoenix
AABS, Business Administration and Management, General
Franklin Templeton Investments July 1993 - Present
Bank of America January 1990 - June 1993
Carl's Jr January 1986 - December 1989
Skills
Management, Visio, SDLC, Customer Service, •Strong analytical..., •Highly motivated,..., •Exceptional time..., •Effective..., •Ability to..., •Excellent..., •Excellent written and..., •DocuTools, •Typing: 65 wpm, •Data Entry/10-key, •Microsoft PowerPoint, •Microsoft Outlook, •Microsoft Access, •Windows 2000, •Excel, •Microsoft Word, Microsoft Project, Lotus Notes, Lync, SharePoint, Microsoft Office
Education
University of Phoenix 2005 — 2008
Associate’s Degree, Business Administration and Management, General
Valley High School 1985 — 1989
high school diploma, General Studies
Wesco Aircraft Corp February 2014 - Present
Los Angeles Child Guidance Clinic May 2013 - December 2013
Daniel E Anderson Appraisals LLC June 2011 - May 2013
Green Tree Servicing 2012 - 2013
Bank of America October 2009 - March 2012
Skills
Strong analytical..., Excellent writing and..., Bilingual and fluent in..., Business Analysis, Microsoft Excel, Policy, Human Resources, Benefits Administration, ADP Payroll, HRIS, Performance Management, Employee Relations, Management, Team Building, Training, Leadership, Employee Benefits, Customer Service, Outlook
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations, 3.62
Bank of America February 2012 - Present
Wells Fargo February 2011 - February 2012
Cash America October 2007 - February 2011
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Criminal Justice Administrations
MacArthur High School 1999 — 2002
Bank of America January 2014 - Present
Apollo Group September 2008 - November 2013
Blockbuster June 2003 - September 2008
Charlie's Tobacco Outlet April 2001 - June 2004
Skills
Higher Education
Education
University of Phoenix
Bank of America October 2012 - June 2015
Bank of America July 2010 - October 2012
Bank of America September 2009 - July 2010
Skills
Fluent spanish, Excellent communication..., Multi tasked, Banking, Retail Banking, Credit, Commercial Banking, Credit Analysis, Loans, Mortgage Lending, Credit Risk, Finance, Cash Management
Education
University of Phoenix 2013 — 2016
Bachelor's Degree, Human Services, General
Bank of America Merchant Services January 2015 - Present
Bank of America Merchant Services January 2010 - Present
Bank of America October 2006 - December 2009
Bank of America September 2005 - October 2006
Bank of America June 2001 - September 2005
Bank of America June 1996 - May 2001
Skills
Merchant Services, Payment Card Processing, Credit Cards, Electronic Payments, Debit Cards, Portfolio Management, Strategy, Financial Services, Leadership, Risk Management, Relationship Management
Education
University of Phoenix 1997 — 2000
BS, Business Management
Bank of America January 2008 - Present
Bank of America January 2007 - December 2007
Skills
•Asset Management., •Forecasting, •Account Management, •Project Reporting, •Team Building, •New Business..., •Data Base &..., •Workflow Documentation, •Optimization, •System Requirements &..., Testing, Hardware, SharePoint, Databases, Networking, .NET, Management, Software Installation, Software Documentation, ITIL, Visio, Integration, Requirements Gathering, SDLC, User Acceptance Testing, Process Improvement, Project Management, Vendor Management, Business Analysis
Education
Virginia College 2014 — 2016
Network Engineering
University of Phoenix 2011 — 2013
Project Management
First Data Corporation April 2015 - Present
BB&T January 2013 - Present
ANN INC. September 2010 - January 2013
Bank of America May 2010 - May 2011
Regions Bank May 2007 - May 2010
Skills
Event Planning, Marketing, Customer Service, Account Management, Sales, Microsoft Office, Public Speaking, Social Media, Event Management, PowerPoint, Training, Management, Team Building
Education
The University of Memphis
BA, Communication
University of Phoenix
Master of Education (M.Ed.), Adult Education and Training
Tadiran Telecom, Inc April 2008 - February 2014
Countrywide Home Loans, Inc. March 2006 - November 2007
Top Dot Mortgage July 2005 - March 2006
Bank of America July 2002 - July 2005
Skills
Microsoft Windows ('95,..., Microsoft Office, Mac OS X, Call Center, Customer Service, Loans, Mortgage Lending, Databases, Negotiation, Outlook, Call Centers, OS X, Leadership, Telecommunications, Channel, Technical Support, Networking, Team Leadership, Operating Systems, Team Building, New Business Development, SQL, Marketing, Project Management, Sales, Troubleshooting, Teamwork, Account Management, Customer Satisfaction, Linux, Windows Server, Active Directory, Windows, Microsoft Word, Vendor Management, Banking, Network Design, Salesforce.com, Strategic Planning, Software Documentation, Contract Negotiation, Sales Management, Security, Microsoft Excel, HTML, Wireless, Executive Management, Management, Switches, VPN
Education
University of Phoenix 2013 — 2014
Associate of Arts, Foundations of Business
Bank of America October 2011 - Present
American Home Mortgage February 2009 - October 2011
ADT Security Services June 2007 - March 2009
Washington Mutual October 1996 - November 2007
ABN AMRO November 2005 - June 2007
Washington Mutual Home Loans October 1996 - November 2005
Skills
Excel, PowerPoint, Access, Visio, Web Design, Microsoft Office, Databases, Outlook, CPI, Programming, Visual Basic, Passport, MS Project, Windows, Adobe Acrobat, VBA, English, SQL, Spreadsheets, SQL Server, Microsoft Excel, Mortgage Servicing, Banking, Loans, Loan Servicing, Vendor Management, Process Improvement, Mortgage Lending, Call Centers, Credit, PeopleSoft, Software Documentation, Training, Management, Business Analysis, Requirements Gathering, SharePoint, Risk Management, SSRS, Business Requirements, Requirements Analysis, User Acceptance Testing, SDLC, Systems Analysis, Business Process, Strategy, Financial Services, Business Process..., Data Analysis, PMO
Education
University of Phoenix 2003 — 2005
MBA, Business
University of Phoenix 2001 — 2003
BSIT, Web Based
Bank of America May 2007 - June 2008
Bank of America May 2007 - June 2008
Advance America January 2004 - March 2005
Advance America January 2004 - March 2005
Skills
10 Key, Typing, PowerPoint, Credit, Banking, Consumer Lending, Loans, Cash Management, Credit Cards, Outlook, Customer Service, Spreadsheets, Data Entry, Microsoft Excel, File Management
Education
University of Phoenix 2008 — 2013
Bachelor's Degree, Business Administration
University of Phoenix 2008 — 2013
Associates Degree of, Education
Starr Consulting January 2011 - April 2015
BMO Harris Bank June 2013 - September 2013
Bank of America April 2012 - July 2012
Franklin American Mortgage Company February 2011 - October 2011
Draper and Kramer 2003 - 2011
HLB Mortgage Group 2002 - 2003
Reliance Steel & Aluminum 2000 - 2002
Reliance Steel & Aluminum 1997 - 2000
Reliance Steel & Aluminum 1994 - 1997
DAI 1990 - 1994
Skills
CRM, Business Analysis, SDLC, Process Improvement, Leadership, Management, ERP, Project Management, IT Strategy, Cross-functional Team..., Contract Negotiation, Strategy, Visio, Software Project..., PMP, MS Project, Business Process, Strategic Planning, Budgets, Training, Management Consulting, Change Management, Account Management, agile, Consulting, Business Process..., SharePoint, Project Planning, Web Applications, Business Planning, Microsoft Office, Microsoft Project, PMO, SQL, VoIP, UML, VMS, ERP Implementations, Project Implementation, Public Speaking, ERP Implementation..., Agile Methodologies, Information Technology, Web Project Management, Budgeting, Agile Project Management
Education
Villanova University 2013 — 2015
Information Systems
University of Phoenix 1999 — 2002
Bachelor's Degree
Bank of America November 2013 - Present
EMC March 2012 - November 2013
HSBC September 2010 - March 2012
HSBC January 2004 - September 2010
HSBC June 2000 - February 2004
HSBC January 1993 - June 2000
Skills
Vendor Management, Project Portfolio..., PMO, Software Project..., Requirements Gathering, Project Delivery, ITIL, Relationship Management, Project Management, Service Delivery, Business Process..., Resource Management, Management, IT Strategy, Software Documentation, Process Improvement, Change Management, Security, Leadership, Quality Assurance, Program Management, PMP, SDLC, IT Management
Education
University of Phoenix 1999 — 2004
Bachelor of Science (BS)
NMCHS
Zimbra May 2014 - Present
Sizmek (formerly DG) August 2008 - May 2014
Atrium 2007 - 2008
Bank of America 2005 - 2007
TXU Energy 1998 - 2005
Skills
Collections, Accounts Receivable, Billing Systems, Client Billing, Bank Reconciliation, Credit Analysis, Account Management, Dunn & Bradstreet, Microsoft Office, Maintaining Strong..., Mergers & Acquisitions, Billing Process, Issue Resolution, Software Documentation, Management, Invoicing
Education
University of Phoenix 2007 — 2009
Associate's degree, Business Administration and Management, General
Bank of America September 2012 - Present
Notary Signing Agent Services December 2008 - Present
Skills
Marketing Strategy, Banking, Marketing, Risk Management, Social Media Marketing, Team Building, Leadership, Event Planning
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (BASc), Marketing
Johnston Community College
Associate of Arts (A.A.), Paralegal Technology
Bank of America September 2014 - Present
Bank of America April 2012 - September 2014
Bank of America February 2008 - December 2011
Bank of America September 2004 - February 2008
JP Morgan Chase & Company Bankcard Services February 2002 - September 2004
Skills
Operations/Process..., Risk Management, Operational Risk..., Talent Management, Recruiting, Performance Management, Performance Improvement, Sales Management, Custmer Service, Call Center, Sales Management..., Business Development, Talent Acquisition, FTE Management, Risk Asessment &..., Banking, Credit, Branch Management, CRM, Change Management, Cash Management, Coaching, Commercial Banking, Commercial Lending, Competitive Analysis, Consumer Lending, Credit Analysis, Credit Cards, Cross Selling, Customer Experience, Customer Service, Customer Retention, Employee Benefits, Executive Management, Financial Risk, Financial Services, Human Resources, Leadership, Leadership Development, Lines Of Credit, Loan Origination, Loans, Management, Mortgage Lending, Process Improvement, Project Planning, Recruitments, Relationship Management, Retail Banking, Sales
Education
University of Phoenix 2002 — 2004
Master of Arts, Organizational/Business Management
St. John Fisher College 1986 — 1989
Bachelor of Arts, Sociology and Spanish (Double Major)
Bank of America Merrill Lynch July 2015 - Present
Bank of America Merrill Lynch August 2014 - July 2015
Bank of America Merrill Lynch August 2010 - August 2014
Bank of America August 2004 - August 2010
HSBC January 2004 - August 2004
Citibank January 2003 - January 2004
Skills
Banking, Credit, Retail Banking, Customer Satisfaction, Risk Management, Loans, Business Analysis, Commercial Banking, Microsoft Office, Microsoft Excel, Sales, Customer Service, Credit Analysis, Call Centers, Marketing, Treasury Management, Branchless Banking, Fulfilment, Business Intelligence, Relationship Management, Finance, Commercial Lending, Accounting, Financial Services, Financial Analysis, Cash Management, Operational Risk, Cross Selling, Financial Risk, AML, Deposits, Commercial Mortgages, Customer Retention, Treasury Services, Credit Cards, Credit Risk, Leadership, Portfolio Management, Strategic Planning, Analysis
Education
College of Southern Nevada
Candidate for Bachelor of Science, Business Finance
University of Phoenix
Business/Commerce, General
Republic Services September 2014 - Present
Bank of America March 2013 - September 2014
Choice Hotels International August 1998 - December 2012
Choice Hotels, Int’l January 1998 - December 2012
Skills
Team Leadership, Great Motivator, Human Resources, Call Center, Entrepreneurship, Small Business, Call Centers
Education
University of Phoenix
Master of Management, Human Resources Management
Western International University
Bachelor of Science
Credit Union Financial counseling - CollectionWright-Patt Credit Union2007 - 2012
USAF 2004 - 2007
USAF 2004 - 2007
Pentagon Federal Credit Union July 2002 - July 2004
Bank of America July 1998 - May 2002
Tyndall Federal Credit Union March 1990 - September 1994
Skills
Credit Unions, Credit, Credit Analysis, Banking, Financial Analysis, Consumer Lending, Loans, Customer Service, Team Building, Microsoft Office, Credit Risk, Team Leadership, Coaching, Management, Mortgage Lending, PowerPoint, Sales, Budgets, Microsoft Excel, Risk Management, Microsoft Word, Portfolio Management, Investments, Accounting, English, Marketing, Marketing Strategy, Research, Mortgage Marketing, Budget, Military SCRA Liaison, Efund and Eoscar, Military family support..., Military family..., Volunteer crisis line, Suicide prevention, Organization treasurer, Insurance, Cost analysis, Computers, Chinese: mandarin and..., Cross Selling, Cost Benefit, Loan Origination, Commercial Lending
Education
University of Phoenix
Bank of America January 2012 - August 2014
Zenta June 2011 - January 2012
Wells Fargo Home Mortgage via Talent Bridge May 2011 - June 2011
NACA, Neighborhood Assistance Corporation of America June 2009 - February 2011
Hill-Rom May 2006 - May 2009
Sam's Club January 2004 - December 2004
Skills
Loans, Training, Mortgage Lending, Management, Customer Service, Sales, Analysis, Budgets, Negotiation, Insurance, Loss Mitigation, Foreclosures, Credit, Call Centers, Risk Management, Banking, Funding, Relationship Management, Financial Analysis, Customer Satisfaction, Process Improvement, Portfolio Management, Vendor Management, CRM, Finance, Team Management, Leadership, Business Development
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Business Management/ Finance, 3.23
University of Phoenix 2007 — 2009
Associates, Business
York Technical College 2000 — 2001
Medical Office
Mt. Pleasant High Elliott 1989 — 1993
SC Diploma
Auto/Mate Dealership Systems June 2015 - Present
Bank of America June 2014 - May 2015
ADP Dealer Services October 2009 - March 2014
CarsDirect.com April 2008 - October 2009
Fleetwood Enterprises September 1989 - February 2007
Skills
Sales Management, Sales Process, Business Development, Salesforce.com, Sales Operations, Sales, Automotive, Solution Selling, Account Management, New Business Development, B2B, Product Development, Direct Sales, CRM, Lead Generation, Customer Satisfaction, Selling, Customer Retention, Cold Calling, Sales Presentations, Forecasting, SaaS, Strategic Partnerships, Product Marketing, Key Account Management, Competitive Analysis, Business Planning, Management, Channel Partners, Negotiation, Online Advertising
Education
University of Phoenix 1999 — 2001
BSM, Management
Capitol Anesthesiology Association 2008 - Present
CCI Custom Homes 2006 - 2008
Hillstone Restaurant Group 2004 - 2006
Bank of America 1997 - 2003
Skills
General Ledger, Accounting, Account Reconciliation, Bank Reconciliation, Financial Statements, Accruals, Financial Reporting, Accounts Payable, Accounts Receivable, Financial Analysis, Auditing, QuickBooks, Forecasting, Finance, Cash Management, Payroll, Tax, Financial Accounting, Cost Accounting, Income Statement
Education
University of Phoenix 2000 — 2004
Bachelor of Applied Science (BASc), Accounting
Bank of America July 2014 - Present
Bank of America December 2010 - July 2014
Bank of America November 2007 - December 2010
Quick Loan Funding May 2005 - August 2007
Skills
Mortgage Lending, Loans, Credit, Banking
Education
University of Phoenix 2009 — 2011
Bachelors of Science, Business Finance
Bank of America September 2001 - Present
Skills
Banking, Loans, Credit, Commercial Banking, Credit Analysis, Mortgage Lending, Commercial Lending, Retail Banking, Small Business Lending, Consumer Lending, Credit Risk, Portfolio Management, Mortgage Banking, Loan Origination, Risk Management, Fixed Income, Underwriting, Capital Markets, Investment Banking, Financial Risk
Education
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Western Michigan University 1992 — 1996
PennyMac March 2013 - Present
Bank of America May 2012 - March 2013
Bank of America July 2010 - February 2012
IMA Institute of Management Accountants December 2008 - February 2010
Bank of America June 2006 - September 2008
Bank of America April 2005 - June 2006
Bank of America May 2003 - April 2005
Bank of America December 1999 - May 2003
Skills
SQL, Mortgage Banking, Excel, Agile Project Management, Risk Management, Team Leadership, Access, Visio, Business Intelligence, Data Integrity, Internal Controls, Executive Reporting, SharePoint Designer, Corporate Finance, Financial Accounting, Financial Planning, Compliance, PowerPoint, Relational Databases, Outlook, MS Project, Microsoft Office, Financial Analysis, Accounting, Data Warehousing, Lotus Notes, Internal Audit, Audit, HTML, JavaScript, Financial Management, Auditing, Financial Reporting, SDLC, Risk, Enterprise Risk..., Capital Markets, Dodd-Frank, Microsoft Excel, Financial Risk, Strategic Financial..., Loans, Operational Risk..., Managerial Finance, Business Process, Banking, Financial Services, Credit, Mortgage Lending, Finance
Education
University of Phoenix 2001 — 2003
Master of Business Administration (M.B.A.), Finance
University of Phoenix 1999 — 2001
Bachelor’s Degree, Computer Information Systems
House Of Charity, Houston, Texas June 2004 - Present
Bank of America March 1995 - July 1997
Associates Financial Services Corporation 1993 - 1995
Skills
Non-profits, Program Development, SID, Leadership, Program Evaluation
Education
University of Phoenix 2006 — 2010
Graduate Studies, School of Advance Studies
Rice Univeristy - Leadership Institute for Non-Profit Executives 2007 — 2008
Executive Leadership Certification, Management, Leadership, and Entrepreneurship
Mobil Oil May 2012 - Present
Target February 2008 - May 2012
Bank of America May 2005 - February 2008
Skills
Bilingual-Spanish, PC, Web Design, Advertising, Microsoft Office, Microsoft Word, Social Media, Photoshop, HTML, Research, Public Relations, CSS, Customer Service, Retail, PowerPoint, Microsoft Excel, Data Entry, Inventory Management, Outlook, Sales, Teamwork
Education
University of Phoenix 2008 — 2013
Bachelor of Science, Information Technology
Colegio Salesiano "San Juan Bosco" 1998 — 1998
High School Diploma, Elementary Education
Bank of America Merchant Services October 2014 - Present
TSYS Acquiring Solutions May 2011 - October 2014
Apriva May 2009 - April 2011
Hypercom HBNet June 2008 - May 2009
Bank of America December 2004 - June 2008
Fleet Bank (merged with Bank of America) October 2002 - December 2004
First Data Corp. 1995 - 2002
SPS Payment Systems 1993 - 1995
DataCard Corporation 1991 - 1993
Discover Card Financial Services 1985 - 1991
Skills
Product Management, New Business Development, Business Relationship..., Market Development, Electronic Payments, Payments, Payment Card Processing, Business Development, Customer Service, E-commerce, Product Development, CRM, Payment Systems, Account Management, Payment Gateways, Strategy, Leadership, Strategic Partnerships, Mobile Payments, Merchant Services, Negotiation, Sales Management, Sales, Product Marketing, Relationship Management, Cards, Mobile Devices, Management, Sales Process, Debit Cards, Executive Management, Acquiring, Integration, E-payments, Financial Services, Process Improvement, Banking, Transaction Processing, Payment Industry, Mobile Commerce, ACH, Payment Cards, EMV, Gift Cards, NFC, Credit Cards, Smart Cards, Loyalty Programs
Education
University of Phoenix
Business Administration
Medtronic Diabetes May 2014 - Present
University of Phoenix October 2013 - Present
Bank of America October 2006 - May 2013
Bank of America February 2006 - May 2013
Bank of America February 2003 - May 2013
Bank of America June 2006 - October 2006
Texas Land Board Loans October 2005 - June 2006
Bank of America December 2003 - October 2005
Bank of America February 2003 - December 2003
Skills
Call Centers, Training, Management, Time Management, Coaching, Customer Service, Interviews, Mortgage Servicing, Foreclosures
Education
University of Phoenix 2013 — 2017
Bachelor's degree, Health/Health Care Administration/Management
Alamo Capital January 2014 - Present
RPM Mortgage September 2005 - January 2014
Bank of America November 2004 - September 2005
Bank of America October 2003 - November 2004
Bank of America June 2003 - October 2003
Skills
Office 365, Microsoft Office, Troubleshooting, Customer Service, System Administration, Active Directory, TCP/IP, Technical Support, Microsoft Certified..., VPN, Hardware, Computer Hardware..., Help Desk Support, CCNA, CRM, Management, Windows XP, Windows 7, Windows 8, Computer Hardware..., Citrix XenApp, Disaster Recovery, LifeSize Video..., Zoom, Datto
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Criminal Justice and Corrections
Silicon Valley College 2000 — 2001
Information Technology
Concord High 1988 — 1992
Diploma
St. Agnes 1980 — 1988
Bank of America November 1998 - Present
Bank of America November 1998 - Present
Charlotte-Mecklenburg Schools February 1997 - November 1998
Juvenile Court Services November 1983 - October 1993
Skills
Banking, Outlook, Administrative..., Credit, Microsoft Excel, Customer Service, Data Entry, Loans, Access, Microsoft Office, PowerPoint, Microsoft Word, Event Planning, Public Relations, Marketing & Advertising, Executive Level..., Time Management, Deposits, Office Management, Spreadsheets, Retail Banking, Software Documentation, Lotus Notes, Management, Budgets, Training, Administrative...
Education
University of Phoenix 2010 — 2012
Associate Degree, Communications
South Mecklenburg 1975 — 1978
High School Diploma, Administrarive and Business Courses
JPMorgan Chase August 2013 - Present
bank of america June 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Budgets, C++, C, Public Speaking, Editing, Strategic Planning, Java, Negotiation, Project Management, Data Analysis, Social Networking, Finance, FHA financing, Business Strategy, VA loans, Strategy, Banking, Home Equity Loans, Mortgage Banking
Education
University of Phoenix
MBA marketing
miami University ohio
Duke Energy Corporation 2011 - Present
Jahre Zugbi Photography 2008 - Present
Bank of America February 2008 - December 2009
Capital One February 1998 - November 2007
Capital One 2002 - 2005
Capital One 1998 - 2002
Chromalloy Corp. April 1996 - February 1998
Dolphin Cruise lines January 1995 - March 1996
Skills
Email Marketing, Marketing Strategy, Strategy, SEO, Management, Marketing, Product Marketing, Project Management, Account Management, Product Development, Sales, Brand Development, Budgets, Analysis, Customer Service, Quality Assurance, Business Process, Direct Marketing, Time Management
Education
University of Phoenix 2004 — 2006
BA, Business Management
International Academy of Design and technology 2000 — 2002
AS, Interactive Media
Bank of America April 2014 - Present
AT&T October 2012 - April 2014
Credit Acceptance October 2009 - August 2012
Allegiant Air October 2006 - March 2009
Eldorado Resorts January 2005 - May 2006
Trafficpower.com May 2003 - January 2005
Skills
Customer Service, Data Entry, Call Center, Microsoft Excel, Accounting, Call Centers, Customer Satisfaction, Payroll, Telephone Skills, Training, Fax, Software Documentation, Microsoft Word, Microsoft Office, Sales
Education
University of Phoenix 2015 — 2019
Bachelor’s Degree, Elementary Education and Teaching
Las Vegas College 2001 — 2003
Medical Assisting Diploma, Medical Assistant
UBS Wealth Management October 2014 - Present
Time Warner Cable February 2010 - January 2013
Comcast Cable March 2008 - June 2009
HSBC Cards Services January 2006 - January 2008
Bank of America January 2005 - January 2006
Advanced Staffing Solutions January 2004 - January 2005
Skills
Call Centers, Customer Service, Sales, Leadership, Customer Satisfaction, Telecommunications, Training, Telephony, Customer Retention, Management, Public Speaking, Broadband, Troubleshooting, Salesforce.com, VoIP, Networking, Call Center, Technical Support, Time Management, Team Leadership, T1, PRI, Workforce Management, Employee Training, Team Building, PowerPoint, Computer Network..., HIPAA, Project Management, PeopleSoft, Invoicing, Data Entry, Credit Analysis, Sales Presentations, Interpersonal Skill, Communication, Outlook Express, Public Relations, Public advocate, Marketing Research, Teamwork, Team Management, Employee Stock Options, Financial Services
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Business Management, 3.79
Bank of America January 2000 - Present
Skills
Agile Methodologies, Banking, Business Analysis, Business Intelligence, Credit Cards, Data Warehousing, Enterprise Architecture, IT Strategy, Integration, Microsoft SQL Server, Process Improvement, Requirements Analysis, Risk Management, SDLC, SOA, SQL, SharePoint, Software Development, Software Project..., Team Management, Vendor Management, Visio
Education
Wilmington University 2011 — 2014
Master of Business Administration (MBA), Management Information Systems, General
University of Phoenix 2006 — 2008
Bachelor of Science (BS), Information Technology
Citizens Bank July 2012 - Present
Bank of America May 2011 - July 2012
Bank of America 2010 - 2012
Bank of America October 2010 - May 2011
Qualified Restoration January 2009 - May 2009
CPS Financial Services June 2008 - January 2009
American Home Mortgage May 2006 - August 2007
Huntington Community Mortgage September 2005 - March 2006
Greenpoint Mortgage Bank September 2004 - September 2005
Long Island Mortgage Group June 2004 - September 2004
Skills
Credit, Microsoft Excel, Analysis, Team Building, Workshop Facilitation, Banking, Loans, Accounting, Accounts Receivable, FHA, Finance, Management, Payroll, Process Improvement, Training, Underwriting
Education
Suffolk Community College at Selden
A.S. Degree, Liberal Arts/General Studies
University of Phoenix
B.A, Finance
American Express July 2015 - Present
American Express April 2014 - Present
Bank of America November 2010 - April 2014
Qwest (Now CenturyLink) January 2008 - February 2010
Skills
Banking, Credit, Retail Banking, Credit Analysis, Relationship Management, Financial Services, Credit Risk, Portfolio Management, Loans, Credit Cards, Risk Management, Finance, Financial Analysis, Cross Selling, Financial Risk, Consumer Lending, Refinance, Small Business Lending, Sales, Management, Lines Of Credit, Cash Management, Payments, Mortgage Banking, Mortgage Lending, Financial Planning, Operational Risk, Branch Banking, Leadership, Deposits
Education
University of Phoenix
Chartway Federal Credit Union June 2015 - Present
Chartway Federal Credit Union March 2015 - June 2015
Reliance Staffing & Recruiting January 2015 - March 2015
Capital One October 2013 - July 2014
McDonald Garden Market March 2012 - June 2013
Aerotek July 2011 - September 2011
Bank of America March 2004 - July 2005
Skills
Accounting, Accounts Payable, Cash Flow, Customer Service, Access, General Ledger, Credit, Finance, Account Reconciliation, Financial Analysis, Banking, Accounts Receivable, QuickBooks, Internal Controls, Payroll, Forecasting, Cash Management, Budgets, Managerial Finance, Sarbanes-Oxley Act, Spreadsheets, Risk Management, Credit Cards, Corporate Finance, Bookkeeping, Credit Risk, Payments, PeopleSoft, Software Documentation, Invoicing, Data Entry, Tax, Commercial Banking, Analysis, Financial Statements, Credit Analysis, Call Center, Loans
Education
University of Phoenix
AAB, Business & Accounting, 3.2
University of Phoenix
BSB, Accounting, 3.0
University of Phoenix
Master of Business Administration (MBA), 3.2
TFG/VPF November 2011 - Present
Bank of America 2009 - 2011
Wells Fargo Home Mortgage 2007 - 2009
AMERICAN TRUST HOMES AND LOANS 2004 - 2007
Citi Residential Lending 2000 - 2003
Skills
Sellers, Residential Mortgages, Investors, REO, Foreclosures, Strategic Financial..., Refinance, Loans, Real Estate, First Time Home Buyers, Banking, Portfolio Management, Short Sales, Mortgage Lending, FHA, Investments, Investment Properties, Mortgage Banking, Estate Planning, Loan Origination, Loss Mitigation, Retirement, Referrals, Residential Homes, Sales, Condos, Mortgage Servicing, Negotiation, Valuation, Certified Mortgage..., Wealth, VA loans, Insurance, Real Estate Economics, Debt Consolidation, Commercial Lending, Underwriting, Funding, Credit Analysis, USDA, Relocation, Credit, Commercial Mortgages, Selling, Asset Management, Government Loans, Single Family Homes, Real Estate Financing, Finance, FHA financing
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business, Management, Marketing, and Related Support Services
Arden Realty, Inc. October 2014 - August 2015
Bank of America January 2014 - May 2014
Bank of America July 2012 - December 2013
Bank of America September 2011 - July 2012
ABBS Services (Roofing) January 2005 - July 2012
Bank of America May 2011 - September 2011
Bank of America September 2010 - May 2011
Blockbuster March 2008 - September 2010
Yoshinoya America March 2004 - February 2008
Skills
10 Key, Administrative..., Adobe Acrobat, Appointment Scheduling, Call Centers, Calendaring, Cisco Call Manager, Confidentiality, Customer Service, Data Entry, Email Management, Event Planning, Executive..., Executive Calendar..., Executive Reporting, Executive Support, Expense Reports, Fast-paced, Fax, Lotus Notes, Mac OS, Meet Deadlines, Meeting Planning, Microsoft Excel, Microsoft Visio, Microsoft Word, Microsoft Office, Office Administration, Office Management, Offsite Backup, Onboarding, Ordering Office Supplies, Organization, Outlook, Personal Administration, Positive Team Player, PowerPoint, Printers, RightFax, Salesforce.com, Secretarial Skills, SharePoint, Social Media, Spreadsheets, Telephone Skills, Telephony, Team Spirit, Technical Support, Time Management, Travel Arrangements
Education
University of Phoenix 2015 — 2017
Associate’s Degree, Associate of Arts in Business Fundamentals
City of Angels 2004 — 2006
Higher Education/Higher Education Administration
PeopleScout RPO February 2013 - Present
U-HAUL International November 2011 - March 2012
ALW Sourcing LLC May 2011 - November 2011
Bank of America February 1999 - July 2011
Bank of America January 2006 - February 2008
Bank of America June 2004 - January 2006
Bank of America April 1996 - June 2004
Skills
Employee Relations, College Recruiting, Onboarding, Taleo, Talent Management, Talent Acquisition, Recruiting, Applicant Tracking..., Sourcing, Human Resources, Cold Calling, Interviews, Management, New Hire Orientations, Contract Recruitment, Deferred Compensation, Staffing Services, Payroll, Training, Internet Recruiting, Temporary Placement, Benefits Administration, Resume Writing, Benefits Negotiation, Job Fairs, Technical Recruiting, Employee Benefits, Workforce Planning, Succession Planning, Hiring, Employee Engagement, Screening Resumes, HRIS, PeopleSoft, Sales, Background Checks, Temporary Staffing, Coaching, HR Policies, Call Centers, Job Descriptions, Employer Branding, Building Relationships, Screening, Personnel Management, Performance Management, Executive Search, Customer Service, Recruitment Advertising, Customer Retention
Education
University of Phoenix
Bank of America 1995 - 2015
Skills
Teamwork, Team Leadership, Microsoft Office, Project Management, Risk Management, Problem Solving, Entrepreneurship, Six Sigma, Gap Analysis, Volunteering, Vlookup, Access, Pivot Tables, PowerPoint, SharePoint, Communication, Management, Facilitation, Training Delivery, Process Design, Process Improvement, End-to-end Testing, Customer Service, Database Design, Root Cause Analysis, Creative Solutions
Education
University of Phoenix 2009 — 2010
Business Administration and Management, General, 3.5
University of Phoenix 2008 — 2009
Business Administration and Management, General
Wells Fargo Bank February 2008 - Present
Bank of America February 2005 - January 2008
Apollo Group 2002 - 2005
Kulicke and Soffa 1999 - 2001
Microage/Pinacor 1998 - 1999
Skills
Strategic Sourcing, Vendor Management, Contract Negotiation, Supply Chain Management, Change Management, Business Process..., Project Management, Contract Management, Strategic Planning, Business Communications, Strategy, Cross-functional Team...
Education
University of Phoenix
Masters, Organizational Management
University of Scranton
Bachelor of Science, Kania School of Management
Bank of America May 2012 - August 2014
Santander Consumer USA Inc. March 2009 - May 2012
Wachovia March 2008 - December 2008
Wells Fargo Home Mortgage March 2005 - August 2006
Skills
Microsoft Office, Microsoft Works, Microsoft Word, Able To Multi-task, Creative Problem Solving, Management, Banking, Customer Service, CRM, Call Centers
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Bank of America September 2011 - Present
BAE Systems, Inc. - Safariland Division December 2008 - September 2011
BAE Systems, Inc. - Safariland Division December 2008 - September 2011
Citibank/Ajilon Consulting January 2008 - December 2008
Payformance Healthcare Corporation March 2007 - January 2008
CEVA Logistics (TNT Logistics) January 2005 - March 2007
OSI Collection Services December 2001 - February 2005
OSI Collection Services December 2001 - February 2005
Landstar Systems, Inc. April 1996 - December 2001
Landstar Systems, Inc. April 1996 - December 2001
Skills
Management, Visio, Change Management, Project Management, Business Analysis, Integration, Program Management, Process Improvement, Software Documentation, Vendor Management, Software Project..., Requirements Analysis, CRM, Strategic Planning, Team Leadership, SOA, Testing, IT Strategy, Product Development, ITIL, Leadership, Cross-functional Team..., MS Project, Business Development, Databases, Software Development, Team Building, Data Warehousing, Analysis, Enterprise Architecture, PMP, Requirements Gathering, Business Process, Agile Methodologies, Budgets, Business Intelligence, Business Process..., Business Requirements, IT Management, Microsoft SQL Server, SQL, SDLC, SAP, Risk Management, Six Sigma, Strategy, Web Development, ERP, Oracle, Outsourcing
Education
University of Phoenix
Bank of America June 2010 - June 2015
Independent Consultant, Self-Employed March 2009 - June 2015
LoadTester Incorporated September 2007 - June 2010
PepsiCo March 2009 - October 2009
United States Marine Corps. 2002 - 2007
Skills
Performance Testing, Citrix, PeopleSoft, LoadRunner, Analysis, Load Testing, SiteScope, Stress Testing, Performance Center, CI, RDP, SDLC
Education
Florida State College Jacksonville 2010 — 2012
Business Administration
HP Accredited Systems Engineer 2008 — 2008
HP Accredited Systems Engineer, Performance Center / LoadRunner
HP Certified instructor 2007 — 2007
HP Certified instructor
University of Phoenix 2005 — 2006
N/A, Criminology
Benson polytechnical 1998 — 2002
HS, Automotive Technology
HASD July 2013 - Present
New You Reflexology October 2010 - Present
Bank of America May 2012 - May 2013
Citi August 2009 - October 2010
Citi February 2008 - August 2009
Citi February 2006 - January 2008
Citi July 2004 - February 2006
Citigroup September 1999 - June 2004
Skills
Business Analysis, Microsoft Excel, Management, Visio, PeopleSoft, Banking, Sales, Microsoft Office, Budgets, Vendor Management, Customer Service, Project Management, Process Improvement, Change Management, Risk Management, Program Management, Software Documentation, Analysis, Access, SDLC
Education
University of Phoenix 2008 — 2010
Business/Corporate Communications
Century Institute of Court Reporting
Jobs.RecruitersBook.Co February 2002 - Present
NewYorkRecruiters.biz January 2002 - Present
CaliforniaRecruiters.biz January 2002 - Present
MiamiRecruiters.biz January 2002 - Present
RecruitersBook.com January 2002 - Present
Coldwell Banker Real Estate March 2005 - July 2008
IBM Global Services April 2001 - January 2005
Coldwell Banker Real January 2001 - April 2004
Bank of America January 2001 - May 2003
Voice and Data Networks January 1997 - April 2001
Skills
Certified Internet..., Employee Counseling, Revenue Improvement, Global Management, Partnership Programs, Sales Metrics, Large Account Sales, Federal Government Sales, Telecommunications Sales, Career Pathing, Workforce Training, HR Service Delivery, HR Transformation, Employee Research, Organizational Research, Health Services Research, Health Outcomes, Disability Services, Residence Life, School Administration, Personal Counseling, Career Exploration, Career Advising, Interview Preparation, Goal Development, Outreach Programs, New Store Development, Customer Education, Employee Services, Benefits Communication, Open Enrollment, Offer Letters, Management Presentations, Global Expansion, Corporate Venturing, Entrepreneurship..., Network Building, Performance Standards, Job Profiling, Company Profiling, Opportunity Assessments, Technology Scouting, Complexity Management, Public Engagement, Speech Coaching, Corporate Meetings, Government Business, Commercial Strategies, Institutional Relations, Press Office
Education
University of Phoenix 2001 — 2007
Bachelor of Science, Management Information Systems and Services, 3.6
University of Phoenix 1998 — 2004
MBA, Master of Business Administration, 3.8
University of Phoenix 1998 — 2004
Bachelor, Information Management Systems, 3.8
Colonial Life June 2015 - Present
Walgreens October 2007 - Present
Walgreens October 2007 - Present
First Citizens Bank May 2005 - October 2009
Bank of America April 1982 - May 2005
Skills
Inventory Management, Customer Satisfaction, Cashiering, Loss Prevention, Store Management, Inventory Control, Retail, Merchandising, Retail Sales, Data Entry, Store Operations, Planograms, POS, Visual Merchandising, Telephone Skills, Customer Service, Sales, Microsoft Office, Coaching, Team Building, Leadership, Strategic Planning, Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix 2009 — 2012
Bachelor of Science/with a concentration in management, Business Administration and Management, General, 3.72 GPA
Gentle Dental Careers June 2015 - Present
CubeSmart May 2007 - February 2015
DR Horton 2006 - 2007
Bank of America January 1994 - January 2006
Skills
Strategic Planning, Property Management, Marketing Strategy, Sales, Business Development, Real Estate, Budgets, Customer Service, Training, Team Building, Team Leadership, Customer Satisfaction, Operations Management, Sales Management, Management, Retail, Selling, Negotiation, Recruiting, Marketing, Contract Negotiation, Investment Properties, Account Management, Business Planning, Small Business, Facilities Management, Leases, P&L Management
Education
University of Phoenix 1997 — 2000
Bachelor of Science (B.S.), Business management, 4.0
M&T bank June 2013 - Present
Bank of America February 2009 - June 2013
Skills
Quality Auditing, Reporting & Analysis, Management, Mortgage Servicing, Microsoft Excel, Escalation Resolution, Customer Service, Credit, PowerPoint, Banking, Loan Modifications, Commercial Banking, Retail Banking
Education
University of Phoenix 2015 — 2017
Bachelor of Science (BS), Accounting
University of Phoenix 2013 — 2015
Associate's degree, Accounting and Related Services
PCVMURCOR Real Estate Services May 2007 - Present
Yahoo! January 2003 - May 2007
Bank of America 1996 - 2001
Skills
Call Center, Management, Call Centers, Business Process, CRM, Strategic Planning, Outsourcing, Leadership, Vendor Management, Executive Management, Cross-functional Team..., Process Improvement, Appraisals, Team Building, Operations Management, Training, Real Estate, Risk Management, Strategy
Education
University Of Phoenix 1999 — 2006
BS, Business Management
GO Financial August 2015 - Present
DriveTime/GO Financial November 2008 - Present
HSBC January 2001 - August 2008
HSBC April 2002 - August 2004
Bank of America 1995 - 2001
Skills
Competitive Analysis, Call Center, Business Development, Account Management, Automobile, Automotive, Banking, Credit, Credit Analysis, Credit Risk, Customer Retention, Customer Satisfaction, Entrepreneurship, Finance, Forecasting, Leadership, Loans, Loss Mitigation, Management, Negotiation, New Business Development, Operations Management, Portfolio Management, Profit, Process Improvement, Project Planning, Sales, Sales Management, Sales Operations, Sales Process, Selling, Strategy, Team Building, Time Management, Marketing
Education
University of South Florida 2008 — 2013
MSE, Entrepreneurship
University of Phoenix 1998 — 2001
BA, Business Management
Bank of America March 2012 - Present
Bank of America Merrill Lynch 2008 - March 2012
Merrill Lynch February 2003 - February 2007
Skills
Series 7, Series 63, 401k, Uniform Combined State..., Retirement Planning, Retirement, Mutual Funds, Wealth Management, Strategic Planning, Asset Allocation, Investments, Defined Contribution, Qualified Retirement..., FINRA, Series 65, Strategic Financial..., Portfolio Management, Series 24
Education
University of Phoenix 2001 — 2007
Bank of America April 2010 - Present
Bank of America January 2009 - November 2010
Countrywide Financial Corporation March 2008 - January 2009
Countrywide Financial Corporation September 2005 - March 2008
Countrywide Home Loans 2003 - 2006
Countrywide Home Loans January 2000 - 2003
Skills
Vendor Management, Risk Management, Enterprise Architecture, Information Security..., Security, Disaster Recovery, Business Continuity, Firewalls, Information Security, Integration, Business Process..., Network Security, IT Operations, SDLC, Visio, Business Analysis, SharePoint, Data Center, Infrastructure, Information Technology, ITIL, Strategy, IT Strategy, IT Management, Network Design, Management, Project Portfolio..., Governance, Networking, Team Leadership, VPN, PMO, CISSP, PMP, IT Service Management, IT Audit, Cloud Computing, Outsourcing, PCI DSS, System Deployment, Service Delivery, Solution Architecture, Resource Management, Enterprise Software, Process Improvement, Business Process, Project Planning, Computer Security, Virtualization, Incident Management
Education
Univ. of Phoenix 1998 — 2000
BS, Business Management
City of Watauga, TX May 2014 - Present
City of Watauga, TX April 2014 - June 2015
Bank of America Home Loans November 2009 - May 2014
Bank of America March 2007 - November 2009
Bank of America May 2006 - March 2007
Option One Mortgage June 2005 - May 2006
Bank of America May 2004 - July 2005
Best Buy 1999 - 2003
Skills
Credit, Commercial Lending, Retail Banking, Mortgage Lending, Loans, Small Business Lending, Customer Service, Banking, Consumer Lending, Commercial Banking, Underwriting, Management, Mortgage Banking, Risk Management, Leadership, Financial Analysis, Sales Management
Education
University of Phoenix
MB Financial Bank 2010 - Present
Bank of America 2008 - 2010
LaSalle Bank 1993 - 2008
Skills
Small Business Lending, Consumer Lending, Retail Banking, Cross Selling, Sales, Loans, Treasury Management, Credit, Banking, Mortgage Lending, Customer Service
Education
University of Phoenix
Bachelor's Degree, Science and Business Management
Bank of America November 2008 - Present
BNC Mortgage LLC, A Lehman Brothers Company 1996 - 2007
BNC Mortgage 1996 - 2007
Skills
Mortgage Lending, Loans, Credit, Loan Origination, FHA, Loss Mitigation, Banking, Refinance, Residential Mortgages, Risk Management
Education
University of Phoenix 2007 — 2009
University of Southern California 1983 — 1985
East Los Angeles College 1980 — 1982
Wells Fargo August 2013 - Present
Bank of America April 2009 - August 2013
Countrywide Home Loans November 2005 - March 2009
Apollo Group 2002 - November 2005
Skills
Vendor Management, Purchasing, Contract Negotiation, Supply Chain Management, Negotiation, Risk Management, Procurement, Customer Service, Real Estate, Supply Chain, Strategic Sourcing, Process Improvement
Education
University of Phoenix
BSBM
Bank of America 2007 - Present
Bank of America January 2001 - March 2007
Bank of America May 1998 - December 2000
Education
University of Phoenix 2008 — 2010
Bachelor, Business Management
Atlanta Metropolitan College 2001 — 2003
Associate, ., Business Management
CareFirst BlueCross BlueShield February 2014 - Present
Bank of America April 2013 - September 2013
DSA January 2011 - April 2013
Legg Mason April 2008 - January 2011
Constellation Energy May 2005 - April 2008
MBNA 2000 - 2005
Ensoport 2000 - 2001
Skills
Enterprise Architecture, Oracle, SOA, Management, Microsoft SQL Server, ASP.NET, Enterprise Software, Leadership, SDLC, C#, Software Solution..., Software Architectural..., Business Intelligence, SharePoint, Technical Writing, Software Development, Integration, .NET, Software Project..., Requirements Analysis, Requirements Gathering, Web Services, Database Design, Agile Methodologies, Data Warehousing, Databases, SQL, Unix, Visio, XML
Education
University of Phoenix 2000 — 2005
Computer Information Sciences, Computer and Information Sciences and Support Services
Envoy Mortgage April 2015 - Present
Bank of America 2012 - April 2015
City of San Diego 2011 - 2012
Principal Financial Group 2007 - 2011
Bank of America 2004 - 2007
Skills
CRM, Requirements Analysis, Loan Modifications, Data Analysis, Access, Project Management, Cloud Computing, Team Building, PowerPoint, Product Management, Social Media, Telecommunications, Outlook, Six Sigma, Process Improvement, Engineering, Product Development, Training, Spanish, Team Management, Operations Management, Entrepreneurship, Software Project..., Database Administration, Budgets, Analysis, Sales, Strategic Planning, Management, Leadership, Microsoft Office
Education
University of Phoenix 2005 — 2007
MBA, •Master of Business Administration
Azad University 1997 — 2002
BA, Electrical Engineering
Royal Bank of Canada August 2009 - Present
Mestel & Company February 2008 - August 2009
Merrill Lynch May 2005 - January 2008
Bank of America October 2000 - December 2004
Skills
Management, Training, Contract Negotiation, Analysis, Strategy, Finance, Negotiation, Accounting, Leadership, Banking, Business Analysis, Equities, Vendor Management, Strategic Planning, Risk Management, Project Management, Program Management, Portfolio Management, Human Resources, Fixed Income
Education
University of Phoenix
Management, Business Administration
Bank of America City ManagerCity of MonticelloJuly 2010 - February 2013
Zions First National Bank 2003 - 2007
Skills
Mortgage Banking, Loans, Mortgage Lending, Credit, Loan Origination, Commercial Lending, Credit Analysis, Local Government, Financial Analysis, Small Business Lending
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Finance, General
Utah State University 2000 — 2003
Bachelor of Business Administration (BBA), Finance, General
Arvato Services 2015 - Present
AETNA health 2014 - 2015
CVS Caremark Corporation September 2013 - June 2014
Verifications, Inc. July 2012 - April 2013
Bank of America November 2009 - July 2012
Express Scripts January 2009 - November 2009
Affiliated Computer Services February 2000 - August 2004
Skills
Vendor Management, Six Sigma, Change Management, Business Analysis, Employee Relations, IT Management, PMP, Team Management, Call Center, ITIL, Operations Management, Human Resources, IT Service Management, Sourcing, Program Management, Project Management, Team Building, Business Process..., Offshoring, IT Strategy, Salesforce.com, Project Planning, Relationship Management, Budgets, Team Leadership, Outsourcing, SAP, Portfolio Management, Talent Management, Applicant Tracking..., Recruiting, Service Delivery, SDLC, Training, PMO, Talent Acquisition, Management, Process Improvement, Project Portfolio..., BPO, Business Process, Business Development, Account Management, Strategic Planning, Customer Service, Risk Management, Banking, Cross-functional Team..., Sales, Access
Education
University of Phoenix 1996 — 1998
B.S., Business Management
University of Phoenix 1994 — 1998
Bachelor of Science (B.S.), Business Managment
Health Alliance Plan July 2014 - Present
Health Alliance Plan July 2013 - Present
Wayne County Community Collge District January 2013 - Present
University of Phoenix September 2008 - June 2013
Bank of America January 1998 - April 2009
Skills
Adult Education, Staff Development, Coaching, Distance Learning, Process Improvement, Resume Writing, Career Counseling, E-Learning, Public Speaking, Team Building, Customer Service, Leadership, Management, Microsoft Office
Education
University of Phoenix 2010 — 2012
Master of Arts (M.A.), Adult Educationand Training, 3.2
Visa Inc. September 2010 - Present
Bank of America July 2006 - September 2010
Skills
10 years of Acquiring, Merchant Services, Debit Cards, Payment Card Processing, Electronic Payments, Relationship Management, Payments, Credit Cards, Vendor Management, Treasury Management, Transaction Processing, Training, Team Leadership, Team Building, Strategic Planning, Strategy, Strategic Partnerships, Risk Management, SDLC, Sales, Sales Management, ACH, Account Management, Acquiring, B2B, Banking, Budgets, Business Analysis, Business Development, Business Strategy, Call Center, Call Centers, Cards, Cash Management, Coaching, Competitive Analysis, Contract Negotiation, Credit, Credit Analysis, Cross-functional Team..., Customer Retention, Customer Service, E-commerce, EMV, Fraud, Gift Cards, Leadership, Loyalty Marketing, Loyalty Programs, Management
Education
University of Phoenix
Kangaroo Express, an operating trade name of The Pantry, Inc. September 2014 - September 2015
Sykes April 2014 - September 2014
Bank of America August 2011 - September 2013
Emerald Queen Hotel & Casinos May 2001 - March 2011
Skills
Budgets, Financial Reporting, Access, Employee Benefits, Human Resources, PowerPoint, Forecasting, Auditing, Internal Audit, Leadership, Team Leadership, Training
Education
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.) Business, Business with Concentration in Accounting
Haskell Indian Nations University 1990 — 1993
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Bank of America March 2012 - Present
Americrown 2007 - Present
Bank of America October 1990 - September 2011
Bank of America October 2009 - August 2011
Bank of America January 1999 - May 2003
Bank of America November 1994 - January 1999
Bank of America October 1990 - November 1994
Marine Midland Ban March 1987 - October 1990
Skills
Management, Customer Service, Employee Training, Banking, Equities, Training, Financial Analysis, Asset Management, Credit, Auditing, Fixed Income, Risk Management, Loans, Finance, Retail Banking, Leadership, Coaching, Mortgage Lending
Education
University of Phoenix 2004 — 2009
BSBM, Business
Tolleson Union High School 1974 — 1978
College Prep
Bank of America August 2005 - Present
Seimens DEMATIC August 2001 - May 2003
IBM March 1997 - June 2001
Skills
ITIL, Data Warehousing, Banking, IT Management, Project Delivery, Business Process, Software Documentation, Project Management, Team Management, Infrastructure, Information Technology, Business Requirements, User Acceptance Testing, Agile Project Management, Resource Management, IT Service Management, Release Management, IT Operations, Hardware, Outsourcing, Data Migration, Business Continuity, Change Management, Incident Management, Data Center, Service Delivery, Databases, Testing, Systems Analysis, SOA, Business Process..., Stakeholder Management, Oracle, Governance, Business Intelligence, Scrum, Solution Architecture, PRINCE2, SQL, MS Project, Program Management
Education
University of Phoenix 2004 — 2015
Computer Systems Networking and Telecommunications
Ally Financial Inc. April 2008 - Present
Bank of America February 2006 - April 2008
EverBank April 2003 - March 2004
Totally Temps April 2002 - June 2002
First South Bank February 1999 - July 2001
Education
Mandarin High School
High School Diploma
University of Phoenix
Associates, Business/Finance
Bank of America July 2014 - Present
Wells Fargo April 2011 - June 2014
Wells Fargo March 2006 - June 2014
Wells Fargo Bank July 2008 - April 2011
Wells Fargo Bank July 2007 - July 2008
Wells Fargo Bank March 2006 - July 2007
Skills
Small Business..., Small Business Lending, Small Business, Small Business Marketing, Merchant Services, Wells Fargo Payroll, Insurance, Treasury Management, Retail Banking, Retail Sales Experience, Outbound Marketing, Banking, Credit, Customer Satisfaction, Sales, Management, Spreadsheets, Microsoft Office, Microsoft Word, Financial Analysis, Finance, Customer Service, Mortgage Lending
Education
University of Phoenix 2011 — 2015
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Sentinel Wealth Management and Insurance Services LLC August 2011 - Present
Bank of America January 2004 - February 2010
Education
University of Phoenix
Finance
Bank of America August 2012 - December 2012
Employers Insurance Group 2011 - 2011
AGDATA, August 2010 - November 2010
Alltel August 2007 - September 2008
J.P. Morgan December 2006 - July 2007
Skills
Typing, Data Entry, Customer Service, Call Center, Banking, Insurance, Internet, Attention To Detail, Time Management, Back Office, Office Equipment
Education
University of Phoenix
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
K and J Holding LLC, Cricket Wireless July 2015 - Present
Sprint Nextel August 2005 - July 2015
Bank of America August 2003 - May 2005
Education
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Management, General
Bank of America 2011 - 2012
Education
University of Phoenix 2011 — 2014
Associate's degree, Office Admin/Medical Coding
Garinger High School 1998 — 1999
Bank of America January 2015 - Present
Citibank June 2008 - August 2014
Target April 2007 - May 2008
New Hope Carolinas October 2004 - March 2007
Skills
Microsoft Office, Microsoft Word, Credit, Loans, Mortgage Lending, Leadership, Microsoft Excel, Risk Management, Financial Analysis
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of South Carolina-Columbia 1999 — 2003
Bachelor's degree, Retail Management
Northwestern High School
SunTrust Mortgage March 2011 - February 2012
SunTrust Mortgage December 2009 - March 2011
SunTrust Mortgage May 2009 - August 2009
UNOS February 2008 - February 2009
SunTrust Mortgage November 2007 - January 2008
Bank of America May 2005 - October 2007
UPS June 2003 - November 2005
Skills
Resolve Escalated Issues, File Processing, Written Correspondence, Office Administration, Microsoft Office, Help Desk Support, Data Entry, Customer Service, Oral & Written..., Close Attention to..., Mortgage Banking, Loan Processing, Call Centers, Retail
Education
University of Phoenix 2011 — 2015
Bachelor of Science, Business Administration and Management, General
Bank of America
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
University of Phoenix
General Dynamics Mission Systems August 2015 - Present
UIC Technical Services / Bowhead September 2014 - July 2015
BB&T June 2011 - September 2014
Bank of America February 2010 - May 2011
Taco Bell September 2008 - October 2009
Domino's Pizza September 2006 - September 2008
Skills
Linux, Deposits, Banking, Customer Service, Access, Microsoft Word, Information Technology, Retail Banking, Finance, Consumer Lending, Loans, Commercial Lending, Credit, Commercial Banking, Cash Management, Desktop Computers, Smartphones, Tablets, Web Design, Unix Operating Systems, Information Security, Laptops, Open Source, Microsoft Excel, System Administration, VMware, Unix, Linux System..., Microsoft Office, Servers, Networking, Troubleshooting, Leadership, Teaching, Team Building
Education
University of Phoenix-Northern Virginia Campus 2010 — 2014
Bachelor of Science (BS), Information Technology, 3.6/4.0
Bank of America January 2014 - Present
Bank of America January 2012 - December 2013
Bank of America January 2010 - December 2011
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Western Senior High School
dipolmoa, College/University Preparatory and Advanced High School/Secondary Diploma Program
Autism Spectrum Therapies October 2014 - Present
Bank of America May 2009 - May 2014
WellPoint December 2008 - April 2009
Lenders First Choice May 2008 - July 2008
Aldik, Inc April 2007 - January 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft SQL Server, AS400 Administration, Financial Analysis, Account Reconciliation, Accounting, Accounts Payable, General Ledger, Journal Entries, Sales Tax, Balance Sheet, QuickBooks, Variance Analysis
Education
University of Phoenix 2006 — 2009
Bachelor's degree, Accounting