Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
FirstService Residential May 2015 - Present
JPMorgan Chase July 2014 - May 2015
Bank of America January 2014 - June 2014
eShowings May 2013 - December 2013
JPMorgan Chase November 2012 - May 2013
eShowings September 2003 - November 2012
Skills
Testing, Coaching, Technical Recruiting, Business Analysis, Databases, Quality Assurance, Training, Program Management, Analysis, Project Planning, Call Centers, Team Building, Customer Service, Sales, Marketing, Team Leadership, Staff Development, Management, Microsoft Office
Education
Delaware Technical and Community College-Stanton-Wilmington 2002 — 2006
Business Administration and Management, General
Paul M Hodgson Vocationl High School 1998 — 2002
Diploma, Carpentry/Mil-Cabinet
Bank of America September 2010 - November 2014
MBNA/Bank of America January 1997 - September 2010
MBNA America November 1991 - January 1997
Skills
Fraud, Banking, Credit Cards, Credit Card Fraud, Retail Banking, Credit, Financial Services, Commercial Banking, Investigation, Accounting
Education
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1995
Banking, B average
Christiana High School
AFFLINK December 2011 - Present
AFFLINK September 2010 - December 2011
Bank of America September 2008 - August 2009
Skills
Outlook, Microsoft Excel, Customer Service, Account Management, Microsoft Word, Accounting, Forecasting, Microsoft Office, PowerPoint, Sales, Strategic Planning, Management, Business Planning, Marketing, Access, Analysis, Social Media
Education
Delaware Technical and Community College-Stanton-Wilmington
Mt. Sofia Academy
Bank of America October 2014 - Present
Bank of America January 2013 - October 2014
The Cheesecake Factory February 2010 - May 2013
Skills
Customer Service, Leadership, Microsoft Word, Customer Satisfaction, Time Management, Social Media, Microsoft Office, Outlook, Hospitality, Restaurants, Banking, Credit
Education
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2012
Associate's degree, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Delaware Military Academy 2005 — 2009
K 4 Play Creations 2010 - Present
Bank of America 2007 - 2009
Temptations Parties 2006 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Editing
Education
Delaware Technical and Community College-Stanton-Wilmington
Neumann University
Mikes Famous Steaks & Subs July 1989 - Present
Bank of America 2006 - 2010
Clarion Resorts January 1983 - March 1986
Skills
Commercial Lending, Credit, Commercial Banking, Mortgage Lending, Credit Risk, Deposits, Portfolio Management, Branch Banking, Loan Origination, Financial Risk, Relationship Management, Lines Of Credit, Operational Risk, Retail Banking, Loans, Consumer Lending, Credit Analysis, Cross Selling, Small Business Lending, Mortgage Banking, Risk Management
Education
Claymont High School 1970 — 1974
Business/Commerce, General
Delaware Technical and Community College-Stanton-Wilmington
Microsoft Office
Bank of America 2014 - Present
Comcast 2012 - 2012
Skills
BLS, Medical Terminology, Vital Signs, Medical Records, EMRs, Customer Service, Triage, Phlebotomy, Stress Testing, ABI, Cashiering, Appointment Scheduling, Filing, HIPAA, EKG, Holter Monitor, Microsoft Word, Microsoft Excel, Sales, Food Service, Email, Invoice Processing, Childcare, Medication..., Telephone Skills, Report Writing, Confidential Documents, Cash Handling Experience, Proofreading, Problem Solving, Phone Etiquette, Telephone Reception, Clerical Work, Direct Patient Care, Clerical Skills, 10 Key, General Office Skills, Blood Pressure, Medical Assisting, Committed to Customer..., Work in A Fast Paced..., Cash Register, Chart, Customer Satisfaction, Outlook
Education
Delaware Skills Center 2013 — 2014
Technical Diploma, Administrative/Clinical Medical Assistant
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2011
none, Allied Health
Bank of America May 2012 - July 2013
Acme Markets December 2005 - May 2012
Education
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2013
Bank of America October 2013 - Present
Bank of America 2011 - 2013
Bank of America 2009 - 2011
Bank of America 2004 - 2009
Bank of America 2002 - 2004
Bank of America 2001 - 2002
Bank of America 2000 - 2001
Bank of America 1998 - 2000
Bank of America 1995 - 1998
Bank of America 1993 - 1995
Skills
Management, Leadership, Finance, Customer Satisfaction, Business Development, Portfolio Management, Accounting, Financial Risk, Mergers & Acquisitions
Education
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1996
A.A.S. Business Administration/Customer Service Management
Selfemployed 2013 - Present
phiemnguyen.com 2003 - 2013
Bank of America 1968 - 1973
Skills
Research, Microsoft Office, Java, Social Media, HTML
Education
Delgado Community College
Kien Thiet
UNO
Self employed - corporate trainer February 2011 - Present
Bank of America 2006 - 2011
Citibank (Banamex USA) August 1999 - June 2005
Skills
Supervised and trained..., oReviewed and Analyzed..., oApproved new business...
Education
Delaware Technical and Community College-Stanton-Wilmington 1997 — 2000
Louvier's Nutrition Stoppe December 2012 - Present
United States Air Force May 2011 - December 2012
Newark High School August 2009 - December 2009
Bank of America October 2007 - July 2009
Skills
Air Force, Aircraft Maintenance, Security Clearance, Military, Coaching, Credit Cards, Account Management, Emergency Management, Aircraft, Tactics, Leadership, Project Planning, Strategic Planning, Homeland Security, Public Speaking, Social Media, PowerPoint, Customer Service, Microsoft Office, Event Planning, Microsoft Excel, Social Networking, Event Management, Microsoft Word
Education
Wilmington University 2010 — 2012
BS, Business Management
Wilmington University 2010 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2007
AS, Management and Marketing
Citigroup 2015 - Present
Aerotek May 2014 - November 2014
Bank of America January 2010 - November 2013
Bank of America June 2009 - January 2010
mbna August 1991 - June 2009
Skills
Banking, Change Management, Business Process..., Financial Analysis, Risk Management, Visio, Analysis, Project Delivery, Financial Services, Credit Cards, Finance, Cash Flow, Account Reconciliation, Bank Reconciliation, G/L Reconciliations, Six Sigma, Operations Management, Payment Card Processing, Electronic Payment..., Process Improvement, Program Management, SharePoint, Project Management, Disaster Recovery, PMO, Testing, Requirements Gathering, Operational Risk..., Payments, Accounting, Oracle, Operational Risk, Payment Systems, Internal Audit, Business Continuity, Quality Center, MS Project
Education
Wilmington University 2009 — 2014
Bachelor of Science (BS), Criminal Network Security
Delaware Technical and Community College-Stanton-Wilmington
Computer network security, Registered Nursing/Registered Nurse
Delaware Park Racetrack & Slots June 2010 - Present
Newspaper Support Services, Inc. April 2006 - June 2010
Bank of America April 1986 - November 2005
Skills
Employee Benefits, PeopleSoft, General Ledger, HRIS, Software Documentation, Casino, Microsoft Excel, Payroll, Budgets, Human Resources, Account Reconciliation, Microsoft Office, Process Improvement, Leadership, Analysis
Education
Delaware Technical and Community College-Stanton-Wilmington 2006 — 2010
associates, Finanace Accounting
Bank of America May 2014 - Present
Bank of America June 2013 - May 2014
Skills
Customer Service, Troubleshooting, Coaching, Team Building, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Administration, Leadership Development, English, Administrative..., Editing, Banking, Long-term Customer..., CRM, Finance
Education
Delaware Technical and Community College-Stanton-Wilmington 2008 — 2011
Associate of Science (A.S.), Substance Abuse/Addiction Counseling
Bank of America May 2012 - Present
Dan J. Caputo Jr., CPA January 2001 - January 2012
VP Racing Fuels May 2010 - July 2011
DMG Clearances, Inc September 2007 - April 2008
Associated Packaging Technologies January 2007 - September 2007
Skills
Access, Accounts Payable, Data Entry, Entrepreneurship, Inspiring People, Invoicing, Motivation, Software Documentation, Team Leadership, Spreadsheets, Accounts Receivable, QuickBooks, Account Reconciliation, Microsoft Excel, PowerPoint, Databases, Management, Financial Statements, Administrative..., Outlook, Administration, Analysis, Expenses, Microsoft Office, Administrative Work, Payroll, Office Administration, Data Analysis, Business, Customer Service, Microsoft Word, Advertising, Budgets
Education
Delaware Technical and Community College-Stanton-Wilmington 2006 — 2016
Business Administration, Management and Operations
2006 - 2006 Dawn Training Center 2005 — 2006
Legal Assistant/Paralegal
Bank of America December 2013 - Present
Bank of America June 2012 - December 2013
HSBC Card Services January 2001 - July 2011
Skills
Credit Cards, Call Centers, Credit, Credit Risk, Retail Banking, Credit Analysis, Payments, Finance, Financial Risk, Financial Services, Loans
Education
Wilmington University 2007 — 2011
Bachelor's degree, Legal Studies, General, 3.6
Delaware Technical and Community College-Stanton-Wilmington 2001 — 2003
Associate's degree, Criminal Justice
Chesapeake Burial Vault Company March 2010 - Present
MBNA America Bank of America July 1995 - March 2009
Bank of America January 1995 - January 2009
MBNA 1995 - 2009
MBNA / Bank of America 1995 - 2009
Cranston Heights Fire Company 1996 - 2007
MOTORSPORTS / NASCAR January 2000 - January 2005
MBNA / Bank of America 1995 - 2004
MBNA Motorsports 2000 - 2003
MBNA America January 1997 - January 2000
Skills
Marketing, Management, Event Planning, Business Development, Budgets, Leadership, Leadership Development, Customer Service, Public Speaking, Microsoft Office, Security, Contract Negotiation
Education
Delaware Technical Community College
Delaware Technical and Community College-Stanton-Wilmington
N/A
CareFirst BCBS January 2009 - Present
Bank of America 2007 - 2009
SAN Solutions 2000 - 2003
GAP Inc. January 1996 - 2000
McKesson Corp 1985 - 1994
Skills
Virtualization, Disaster Recovery, Storage, Budgeting, Integration, VMware, Data Center, Requirements Analysis, Team Building, Customer Relations, Unix, Business Analysis, Architecture, Databases, Enterprise Architecture, Customer Service, Storage Area Networks, Budgets, SAN, Testing, Architectures, Vendor Management
Education
William Penn 1966 — 1970
Delaware Technical and Community College-Stanton-Wilmington
Electrical and Electronics Engineering/MIS
National Kidney Foundation of Maryland June 2013 - Present
March of Dimes April 2006 - June 2013
Bank of America January 1999 - March 2006
Skills
Fundraising, Leadership, Volunteer Management, Nonprofits, Grant Writing, Program Management, Program Development, Marketing Communications, Social Media, Social Networking
Education
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Business Administration and Management, General
Bank of America October 2014 - Present
W. L. Gore & Associates 2013 - 2014
BANK OF AMERICA 2012 - 2013
HSBC CARD SERVICES, INC. 2010 - 2011
WELLS FARGO & CO. 2008 - 2010
Skills
Computer Repair, Computer Building, Computer Maintenance, Computer Hardware, Short Sales, Collections, Credit Analysis, Credit Management, Special Collections, Employee Training, Information Technology, Machine Operation, Manufacturing, Special Education, Alternative Education, Customer Service, Customer Satisfaction
Education
Wilmington University 2003 — 2009
Bachelor of Science (BS), Organizational Management
Delaware Technical and Community College-Stanton-Wilmington 2013 — 2014
A+ certification training, Computer Installation and Repair Technology/Technician
Highmark Inc. December 2014 - Present
Independence Blue Cross October 2013 - December 2014
Computer Aid, Inc. June 2010 - October 2013
Bank of America July 2008 - January 2010
RadioShack September 2006 - June 2008
RadioShack September 2005 - September 2006
RadioShack October 2003 - September 2005
Skills
Quality Assurance, Quality Center, Testing, Microsoft SQL Server, Requirements Analysis, Microsoft Office, Windows XP Pro, HIPAA, SQL, Regression Testing, SDLC, Manual Testing, Requirements Gathering, Clarity, 837I, Android, Waterfall, Windows 7, Credit Card Fraud, 837P, QPasa, PL/SQL, Functional Testing, Data Warehousing, HP Quality Center, PeopleSoft, Wire Fraud, X12, Check Fraud, Teradata Data Warehouse, Business Intelligence..., SSIS, DB2, Oracle, Data Analysis, Data Models, Application Lifecycle..., Visio, Medicare, Medical Claims, CMS, Encounter Data, HP Service Manager
Education
Newark High School 1999 — 2003
High School Diploma, Computer Information Systems/General, 3.0
Delaware Technical and Community College-Stanton-Wilmington
Computer Information Systems, 3.0
Wells Fargo Home Mortgage November 2014 - Present
Wells Fargo January 2013 - November 2014
Bank of America January 2012 - February 2013
Chase 2010 - 2011
Skills
Banking, Customer Service, Microsoft Word, Outlook, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, English, Research, Windows, Financial Analysis, Risk Management, Management, Leadership, Team Building, Loans, Real Estate, Investment Properties, Access, FHA, First Time Home Buyers, Sales, Credit, Marketing
Education
Dover High School 1980 — 1985
High School Diploma, Business, Management, Marketing, and Related Support Services
Delaware Technical and Community College-Owens
Thirty-One Gifts October 2011 - Present
Bank of America 2008 - 2009
Bank of America 2007 - 2008
Bank of America 2004 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Teaching, Public Speaking, Vendor Management, Credit Cards, Dispute Resolution, Team Management, Process Improvement, Risk Management
Education
Delaware Technical and Community College-Stanton-Wilmington 2003 — 2006
Computer Science
Christiana High School 1978 — 1981
Bank of America 2011 - 2013
Lowe's Home Improvement September 2009 - September 2011
TD September 2009 - January 2011
Walmart October 2007 - September 2008
JPMorgan Chase May 2008 - August 2008
Skills
Technical Skillset, Accounting, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Communication, Financial Analysis, Banking, Credit, Finance
Education
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2014
Associate of Arts and Sciences (AAS), Accounting
Bank of America March 2003 - Present
Benjamin Moore & Co. February 1995 - June 2001
Skills
Banking, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Management, Leadership, Public Speaking, Team Building, Email Marketing, Entrepreneurship
Education
University of Phoenix 2010 — 2015
Buisness Management, Business Administration and Management, General, 3.6
Delaware Technical and Community College-Stanton-Wilmington 1997 — 2001
Electronics Engineering, Electrical and Electronics Engineering, 3.8
Bank of America 2012 - Present
Wilmington Library February 2008 - August 2011
Bear Library January 2004 - March 2008
Jenny Craig November 2006 - August 2007
Skills
Data Entry, Customer Service, Research, Modeling, Acting, Books, Composition, Coordination, Fashion, Front-end, Hospitality, Internet, Keyword Research, Microsoft Office, Microsoft Excel, Microsoft Word, Non-profits, Social Networking, Problem Solving, User Experience, Writing, Windows, Creative Writing
Education
Delaware Technical and Community College-Stanton-Wilmington 2003 — 2004
Bank of America April 2015 - Present
Jamberry Nails March 2015 - Present
Karmic Images December 2011 - Present
Bank of America August 2012 - April 2015
Jamberry Nails August 2014 - March 2015
Bank of America March 2012 - August 2012
US Navy April 2001 - August 2004
Skills
Customer Service, Nature Photography, Wildlife Photography, Loss Mitigation, Training, Job Coaching, Dispute Resolution, Problem Solving, Healthy Lifestyle, Direct Sales, Negotiation, Analysis, Microsoft Office, Portrait Photography, Portraits, Photography, Digital Photography, Studio Lighting, Event Photography, Art, Photos, Studio Photography, Fine Art Photography, Commercial Photography, Photoshop, Fine Art, Mac, Photojournalism, Image Editing, Landscape Photography, Lighting, Images, On Location, Food Photography, Travel Photography, Black & White, Environmental..., Sales, Nail Care, Nails, Parties, Rewards, Nail Art
Education
Delaware Valley University 2015 — 2017
Bachelor's Degree, Business Administration and Management, General
Harrington College of Design 2010 — 2011
AAS, Digital Photography
U.S. Navy A-School 2000 — 2001
Certified, Navigation
Sallie Mae January 2015 - Present
Kforce Inc September 2014 - January 2015
Currently Seeking A New Opportunity November 2013 - September 2014
Bank of America October 2013 - November 2013
Bank of America January 2011 - October 2013
Bank of America April 2004 - January 2011
PFPC July 2003 - February 2004
PFPC March 2000 - July 2003
PFPC February 1999 - March 2000
PFPC December 1994 - February 1999
Skills
Operational Risk..., Enterprise Risk..., Disaster Recovery, Operational Risk, Business Impact Analysis, Emergency Management, Business Resilience, Incident Management, Business Continuity..., BCM, Business Continuity, Crisis Management, Pandemic Planning, Information Security, Risk Assessment, Security Audits, Information Security..., Governance, COBIT, Risk Management, CISA, IT Audit, ISO 27001, Risk Analysis, Financial Risk, Vendor Management, Data Center, IT Service Management, Business Process..., IT Operations, Banking, Security, SharePoint, Information Technology, BIA, Outstanding..., Service Delivery, Testing
Education
Goldey Beacom College 2000 — 2003
Bachelor's Degree, Business Administration / MIS, 3.63 out of 4.0
Delaware Technical and Community College-Stanton-Wilmington 1991 — 1994
Associate of Arts and Sciences (AAS), Industrial Engineering Technology
US Bank July 2011 - Present
Bank of America April 2010 - August 2011
Bank of America October 2008 - April 2010
Bank of America July 2006 - October 2008
Bank of America August 2005 - July 2006
Advanta Bank Corp August 2004 - August 2005
Fleet Credit Card Services November 2002 - August 2004
Skills
Credit, Credit Cards, Credit Risk, VBA, Forecasting, Loans, Executive Management, Portfolio Management, Payments, Financial Analysis, Underwriting, Financial Services, Finance, SAS, Mergers & Acquisitions, Relationship Management, Program Management, Risk Management, Operational Risk, Banking, Commercial Banking, Accounting, Credit Analysis, Financial Modeling, Management, Leadership, Consumer Lending, Strategy, Mortgage Lending, Financial Risk, Retail Banking, Small Business Lending, Operational Risk...
Education
La Salle University - School of Business Administration 1996 — 2000
MBA, Finance
Delaware Valley University 1993 — 1995
BS, Accounting / Marketing
Bank of America January 2008 - Present
Credit One Bank July 2007 - January 2008
MBNA America Bank / Bank of America July 2005 - July 2007
MBNA America bank / Bank of America July 2002 - July 2005
MBNA America Bank / Bank of America July 1999 - July 2002
MBNA America Bank / Bank of America March 1996 - July 1999
ARAMARK September 1995 - March 1996
Canteen Service Co. March 1988 - September 1995
Skills
Relationship Management, Vendor Management, Pricing, Banking, Credit Risk, Business Analysis, Credit, Financial Services, Integration, IT Strategy, Project Management, Program Management
Education
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1995
Associate of Science (A.S.), Food Service Management
University of Delaware 1982 — 1987
Business Administration and Management
Advance America May 2014 - Present
Sure Advance March 2011 - December 2013
Synergy Direct Mortgage September 2010 - February 2011
Bank of America October 2008 - October 2010
Bank of America September 2006 - October 2008
Bank of America October 2003 - May 2006
Skills
Credit Cards, Leadership, Management, Customer Service, Recruiting, Collections, Facilitation, Sales, Team Leadership, Unsecured Loans, Residential Mortgages, Organizational..., Recruitment, Communications, Policies and Procedures, Coaching/Mentoring, Mortgage Lending, Credit, Banking, Loans, Microsoft Office, Risk Management, Credit Analysis
Education
Delaware Technical and Community College-Terry 1999 — 2003
Civil Engineering
Caesar Rodney Sr High 1992 — 1996
Bank of America August 2008 - January 2012
Education
Delaware Technical and Community College-Stanton-Wilmington 2013 — 2016
Bachelor of Applied Science (BASc), Biotechnology
Capital One September 2015 - Present
Navient July 2014 - September 2015
Bank of America February 2012 - July 2014
Bank of America March 2010 - February 2012
RadioShack November 2005 - August 2008
Skills
Microsoft Office, Fraud Detection, AML, Credit Risk, SAS Certified Base..., Unix, Teradata, DB2, Microsoft SQL Server, Data Analysis, Credit Card Fraud, Online Fraud, Credit Analysis, Credit Management, Process Automation, Credit Cards, Teradata Data Warehouse, SQL DB2, SAS, SAS programming, Data Mining, Sales Management, Consumer Electronics, Analytics, Analysis, Financial Services, Risk Management, Strategy, Banking
Education
Quinnipiac University 2014 — 2016
Master’s Degree
Wilmington University 2011 — 2014
Bachelor’s Degree
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2008
Charles Potter Jr. Insuance Agency September 2012 - December 2012
Bank of America July 1999 - 2012
Bank of America June 1984 - July 1999
Macy's June 1980 - June 1984
Skills
Wedding Planning, Small Business Owner
Education
Delaware Technical and Community College-Stanton-Wilmington 2012 — 2012
Certificate of Completion, Microsoft Office Technician Program
Brandywine High School 1976 — 1980
Diploma, Business
Prudential Financial July 2006 - December 2013
Bank of America 2005 - 2006
The Industrial and Commercial Bank of China 中国工商银行 July 1991 - July 1997
Skills
Accounting, Banking, Financial Analysis, Finance, Portfolio Management, Financial Services, Business Analysis, Management, Account Reconciliation, Auditing
Education
Polley Associates Real Estate School 2014 — 2014
Real Estate Agent Pre-License Courses, Real Estate
Delaware Valley University 2009 — 2012
Business Administration and Management, General
Montgomery County Community College 1998 — 1999
Associate’s Degree, Computer and Information Systems
Banking School 1989 — 1991
Associate’s Degree, Banking and Finance
Sallie Mae August 2015 - Present
Extreme Sound October 2013 - Present
DuPont June 2014 - May 2015
Bank of America April 2012 - June 2014
Citizens Bank June 2010 - March 2012
Verizon Wireless November 2007 - January 2009
Skills
Customer Service, Credit, Sales, Deposits, Training, Management, Retail Banking, Call Center, Outlook, Customer Satisfaction, Analysis, Risk Management, Call Centers, Banking, Cash Management, Customer Experience, Loans, Microsoft Excel, Microsoft Office, Access, Finance, Credit Cards, Leadership, Process Improvement, Team Building, Social Networking, Financial Analysis, Software Documentation, Relationship Management, Payments, Credit Risk, Consumer Lending, Lines Of Credit, Time Management, Credit Analysis, Financial Services, Customer Retention, Accounting, Portfolio Management, Financial Risk, Commercial Banking, Cross Selling, Coaching, CRM, Telecommunications, Commercial Lending, Vendor Management, Investments, Public Speaking, quickbooks
Education
Wilmington University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2012
Associate's degree, Business Administration and Management, General
Bank of America September 2015 - Present
Airbase Carpet and Tile Mart August 2013 - September 2015
Mark Tewalt, LLC June 2010 - July 2013
Ruby Tuesday September 2009 - May 2011
Hotel Rodney June 2007 - August 2010
Skills
Written Communication, Oral Communication, Microsoft Office, Result-Oriented, Flexible Schedule, Project Management, Organizational..., Marketing, Customer Relations
Education
Delaware Technical and Community College-Stanton-Wilmington 2015 — 2017
Associate's degree, Accounting and Finance, 3.76
Citi April 2015 - Present
Bank of America January 2015 - April 2015
Banana Kids Kindergarten July 2013 - August 2014
Brown English Village February 2012 - March 2013
CHUNGDAHM Learning August 2010 - August 2011
State of Delaware February 2008 - September 2008
Cobb County Schools July 2005 - September 2007
Arch Chemicals November 2002 - June 2005
Computer Clinic January 2002 - May 2004
TMP Worldwide June 2002 - October 2002
Skills
Software Support, Hardware Support, Computer Hardware, Computer Software..., Windows Vista, Windows XP, Windows 7, Windows 8, Windows 2000, Windows Server, Network Administration, Network Security, System Administration, Computer Hardware..., Software Troubleshooting, Network Troubleshooting, Internet Troubleshooting, PC building, PC Anywhere, TCP/IP, Linux System..., Novell Netware, Groupwise, BMC Remedy Ticketing..., Microsoft CRM, Peregrine, Teaching, Language Teaching, Teaching English as a..., Training, Project Management, Banking, Credit Card Fraud, Fraud Detection
Education
University of Delaware 2008 — 2010
Bachelor's Degree, East Asian Studies
Delaware Technical and Community College-Terry 1998 — 2000
Associate's Degree, Computer Network Engineering
DriveTime February 2015 - Present
Jesse Stewart Photography January 2008 - Present
24 Hour Fitness December 2014 - January 2015
The Beverly Hilton July 2012 - October 2014
State of Delaware November 2010 - June 2012
AdvoServ September 2009 - September 2010
Hilton Brandywine Estate March 2009 - September 2009
Bank of America September 2008 - May 2009
Comcast Cable May 2007 - May 2008
Skills
Photography, Marketing Communications, Telemarketing, Hospitality, Customer Service, Business Strategy, Creativity, Event Management, Photoshop, Microsoft Office, Public Relations, Public Speaking, Social Networking, Event Planning, Leadership, Community Outreach, Social Media, Training, Marketing, Social Media Marketing, Entertainment, Research, Team Building, Leadership Development
Education
Wilmington University 2009 — 2012
Masters of Science, Administration of Justice: Criminal Behavior, 3.89
University of Delaware 2003 — 2008
Bachelor's Degree, Criminal Justice, 2.8
Delaware Technical and Community College-Stanton-Wilmington 2001 — 2003
Associate's Degree, Criminal Justice and Corrections, 3.8
Bank of America November 2010 - November 2013
Bank of America June 2005 - November 2010
MBNA April 2004 - June 2005
MBNA May 2000 - April 2004
MBNA January 1997 - May 2000
MBNA April 1996 - January 1997
Skills
Risk Management, Program Management, Management, Credit Cards, Credit, Relationship Management, Product Management, Process Improvement, Cross Selling, Marketing, Credit Analysis, Customer Experience, Consumer Lending, Multi-channel Marketing, Product Marketing, Marketing Communications, Associate Engagement, Creative Strategy, Data Research, Resourceful..., Vendor Management, Financial Services, Leadership
Education
Delaware Technical and Community College-Stanton-Wilmington
Courses studied
Sidewalk Development 2006 - Present
MBM Construction January 2001 - May 2014
InterApp, Inc 1998 - 2002
Bank of America 1990 - 1998
Hewlett-Packard 1986 - 1990
ISC Corporation 1984 - 1986
Skills
Residential Homes, Leases, Apartments, Real Estate Development, Construction, Investors, Real Estate, Land Development, First Time Home Buyers, Condos, Investment Properties, REO, Single Family Homes, Sellers, Renovation, Real Estate Transactions, Foreclosures, Negotiation, Short Sales
Education
Wilmington University 1993 — 1995
Master of Business Administration (M.B.A.)
Wesley College 1987 — 1992
Bachelor of Applied Science (B.A.Sc.)
Delaware Technical and Community College-Terry 1982 — 1984
Associate's Degree, Electrical and Electronics Engineering
Entrepreneur March 2015 - Present
Bank of America January 2013 - Present
Bank of New York (DE) June 1987 - March 2008
Skills
Customer Service, Customer service..., Credit Risk, Credit Analysis, Credit Cards, Mortgage Lending, Mortgage Underwriting
Education
Delaware Technical and Community College-Stanton-Wilmington 1985 — 1987
no degree, Data Entry/Microcomputer Applications
Triton Regional Highschool 1975 — 1979
High School
K Temps November 2014 - Present
Bank of America November 2013 - October 2014
Skills
Receptionist Duties, Small Business, Back Office, Front Office, Mail room, Certified Pharmacy..., Organization Skills, Organizational..., Filing, Customer Satisfaction, Customer Service
Education
Delaware Technical and Community College-Stanton-Wilmington 1999 — 2001
Certification, Microsoft
WSFS Bank February 2015 - Present
Bank of America July 2013 - October 2014
Lowe's Home Improvement April 2008 - July 2013
Skills
Microsoft Office, Customer Service, Retail, PowerPoint, Sales, Research, Time Management, Microsoft Excel, Microsoft Word, Data Entry, Teamwork, Customer Satisfaction, Leadership, Access, Analysis, Outlook, Training, Banking, Team Building
Education
Goldey Beacom College 2012 — 2014
Bachelor of Business Administration (BBA), Business, Management, Marketing, legal studies, and Related Support Services
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2010
Associates, General Business
Courtyard/TownePlace Suites Grapevine December 2014 - Present
Courtyard by Marriott December 2014 - Present
Hilton Garden Inn-Las Colinas April 2014 - December 2014
Hilton Garden Inn- Las Colinas November 2013 - April 2014
Bank of America November 2011 - March 2013
Hilton Garden Inn Las Colinas March 2009 - November 2011
Homewood Suites by Hilton New Orleans September 2007 - March 2009
Skills
Sales, Management, CRM, Customer Service, Mortgage Lending, Accounting, Loan Servicing, Event Management, Customer Satisfaction, Event Planning, Catering, Employee Training, Time Management, Microsoft Office, Hospitality, Marketing
Education
Delgado Community College 2002 — 2005
PNC February 2014 - Present
Bank of America July 2013 - February 2014
PNC May 2012 - July 2013
First Data Corporation October 2010 - May 2012
American Equity Mortgage September 2008 - October 2010
Echelon Home Loans 2006 - 2008
Ameriquest Capital Group February 2003 - September 2006
Skills
Financial Services, Banking, Mortgage Lending, Mortgage Banking, Consultative Sales..., Merchant Services, Merchant Banking, Merchant Card Processing, Consumer Lending, Residential Mortgages, Loan Origination, Credit, Relationship Management, Credit Cards, B2B, Commercial Lending, Credit Analysis, Small Business Lending, Refinance, Cross Selling
Education
Delgado Community College 1998 — 2000
Business Administration and Management, General
LSU 1997 — 1998
Bank of America May 2015 - Present
Cash Connect June 2013 - May 2015
Friendly's Ice Cream, LLC February 2007 - June 2013
Skills
HTML, Technical Support, CSS, Microsoft Office, Programming, PHP, Computer Hardware, Web Development, Web Design, Windows, Troubleshooting, SQL, Dreamweaver, Website Development, MySQL, Help Desk Support, Computer Repair, System Administration, Microsoft SQL Server, Front-end, Software Documentation, Databases, Visual Basic, Pega PRPC
Education
Wilmington University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Web Informations Systems/ Web Development, 3.76
Delaware Technical and Community College-Terry 2010 — 2013
Associate of Arts and Sciences (AAS), Web Information Systems/ Web Development
Yahoo January 2014 - Present
Amazon July 2012 - January 2014
New York University September 2010 - May 2012
Global Technology Services, New York University August 2011 - April 2012
Bank of America June 2011 - August 2011
NYU Steinhardt October 2010 - May 2011
Pitney Bowes Business Insight India Pvt. Ltd. June 2008 - August 2010
Skills
Python, Algorithms, Distributed Systems, Java, Software Development, Web Services, Machine Learning, C++, Objective-C, Recommender Systems, Natural Language..., PHP, Matlab, Natural Language Toolkit, Hadoop, Spark
Education
New York University 2010 — 2012
MS, Computer Science
Delhi College of Engineering 2004 — 2008
B.E., Information Technology
Oshsner April 2012 - Present
Bank of America November 2008 - March 2012
Loomis July 2006 - October 2008
Lowe's Companies, Inc. January 2003 - November 2006
Skills
Data Entry, 10 Key, Customer Service, Bookkeeping, Retail, Cash Management, Cash Register, Cash Handling Experience, Mathematics, Microsoft Word, Microsoft Excel, Transaction Processing, Checks, Operations Management, Account Reconciliation, Bank Reconciliation, Financial Services, Call Centers, Call Routing, Sterility Assurance, Inventory Management, Communication Skills, Highly detail oriented
Education
Delgado Community College 2013 — 2015
Health/Health Care Administration/Management
John F. Kennedy High School 1998 — 2001
High School Diploma, General Studies
EXPRESS April 2014 - Present
CVS Caremark Corporation June 2013 - April 2014
Bank of America February 2014 - February 2014
Skills
Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Time Management, Teamwork, Accounting, Bookkeeping, Windows, Accounts Payable, Research, Data Entry, Accounts Receivable, Social Media, Payroll, Budgets, Facebook, Social Networking, Financial Reporting, Banking, Financial Accounting, General Ledger, Cash Flow, Spreadsheets, Telephone Skills, Invoicing
Education
Goldey-Beacom College 2014 — 2016
Bachelor's degree, Accounting
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2014
Associate of Science (A.S.), Accounting
Internal Revenue Service January 2001 - February 2014
Bank of America September 1996 - January 2000
Fifth Third Bank April 1993 - June 1996
Skills
Policy, Government, Public Administration, Research, Community Outreach, Federal Government, Enforcement, Homeland Security, Social Media, Program Management, Public Speaking, Law Enforcement, Teaching, Small Business, Writing, Real Estate Sales..., Nonprofits, Volunteer Management, Fundraising
Education
Mid America Nazareen College 1998 — 1999
Bachelor's degree, Business Management and Human Resources, 3.9
Johnson County Community College 1988 — 1989
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising, 3.8
Delgado Community College 1978 — 1979
Bisness and Accounting.
G/O Digital November 2013 - Present
Cowboy Notary May 2010 - Present
Bank Of America February 2011 - November 2013
Super Media 2010 - 2011
AT&T Advertising 2008 - 2010
First NLC 2004 - 2008
Skills
Real Estate, Entrepreneurship, Small Business, Sellers, Marketing Strategy, Investors, Marketing, Real Estate Transactions, Foreclosures, Single Family Homes, First Time Home Buyers, New Business Development, REO, Social Media Marketing, FHA, Mortgage Lending, Loans, SEO, Sales Management, SEM, Real Estate License, Sales, Management, Leadership, Online Advertising, Account Management, Social Media, Social Networking, Digital Marketing, Customer Service, Advertising, Online Marketing, Training, Customer Retention, Team Building
Education
Delgado Community College 2001 — 2005
Associate's degree, Marketing
Delgado Community College 2000 — 2003
Associate's degree, Accounting and Business/Management
InsPro Technologies August 2012 - Present
Widener University August 2009 - Present
JPMorgan Chase May 2012 - August 2012
Barclaycard 2011 - March 2012
Akcelerant 2011 - 2011
Thomas Promise Academy 2010 - 2011
High School 2008 - 2010
Bank of America June 2006 - August 2007
Applied Card Systems June 2005 - May 2006
Skills
Microsoft Office, Computer Education, Business Education, SQL, XML, ASP.NET, VB.NET, Windows, Outlook, Microsoft Word, Lotus Notes, Visio, Process Improvement, Software Documentation, Project Management, Databases, Troubleshooting, Microsoft Excel
Education
Widener University 2009 — 2016
Master’s Degree, Business Process Management
Delaware Valley University 2006 — 2007
Business and Computers, Teaching Certification
Penn State University 2003 — 2005
Bachelors of Science, Information Sciences and Technology
Marymount University 2001 — 2003
none, Computer Information systems
Garnet Valley 1997 — 2001
Bank of America March 2008 - Present
Adoptions From the Heart December 2007 - March 2008
The Davis Companies August 2006 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, E-Time, Solomon Data Entry, answered 20 Multi-line..., Operated Copier, Postage Meter, Fax, Scanning Electron..., Laser Scanning, Scan, Citrix, FDR, Payroll Taxes, Payroll Services, Homeowners, Android, Bookkeeping, Small Business, Customer Service, HR Policies, Strategic HR, Interviews, Internet, Internal Communications, Invoicing, Sales Management, Sales, Direct Sales, Digital Marketing, Direct Marketing, Customer Satisfaction, QuickBooks, Quality Control, Call Centers, Cold Calling, Inbound Marketing, Office Equipment, Office Management, Call Center Supervisor, Risk Assessment, Social Media, Tutoring, Typing, Youth Ministry, Youth Mentoring, Volunteering, Nonprofits, Non-profit Volunteer
Education
Delaware Technical and Community College-Stanton-Wilmington 1995 — 1996
Psychology, Human Resources
Milford Senior High School 1984 — 1989
HSD, College Prep
Morgan Stanley January 2013 - Present
J.P. Morgan April 2012 - December 2012
Sallie Mae October 2010 - April 2012
Bank of America June 2010 - October 2010
Bank of America December 2008 - October 2010
Bank of America March 2008 - December 2008
Wireless Advocates October 2004 - October 2007
Skills
Credit Analysis, Customer Service, Loans, Financial Analysis, Financial Services, Microsoft Office, Credit Risk, Fraud, Leadership, Investments, Microsoft Excel, Wealth Management, Asset Allocation, Securities, Customer Relations, User Acceptance Testing, Risk Assessment, Unix, Fraud Prevention, Sales Management, Testing, Credit Card Processing, Fraud Analysis, Direct Marketing, Direct Sales, Investment Banking, High Net Worth..., Financial Modeling, Asset Management, Account Reconciliation, Equities, Series 7
Education
Wilmington University 2007 — 2008
Bachelors of Science, Marketing
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2007
Assocaites of Applied Science, Business Administration
University of Delaware 2001 — 2005
Non-Degree, Leadership & Consumer Economics
PNC Investments February 2012 - Present
Edward Jones October 2008 - February 2012
Monarch Mortgage May 2008 - October 2008
Bank of America August 2005 - May 2008
Education
Wilmington University 1996 — 1998
MBA, Business, Management, Marketing, and Related Support Services
Wilmington College 1990 — 1992
Bachelor of Science (BS), Business Administration, Management and Operations
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Business Administration and Management, General
Vanosdall's Household October 2013 - Present
Harvey Oaks Animal Hospital March 2010 - September 2013
Zoological Society of San Diego November 2007 - November 2009
Zoological Society of San Diego August 2009 - September 2009
Bank of America October 2007 - December 2007
Rutgers University March 2007 - June 2007
Ocean County Veterinary Hospital May 2006 - August 2006
Skills
Animal Care, Customer Service, Veterinary, Teamwork, Science, Public Speaking, Research, Writing, Word, Microsoft Office, Excel, PowerPoint, Life Sciences, Problem Solving, Customer Relations, Team Building
Education
Delaware Valley College 2004 — 2006
Bachelors of Science, Animal Biotechnology and Conservation; Wildlife Management
Ocean County College 2001 — 2004
Associates Degree, Liberal Arts
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase June 2013 - September 2014
Bank of America 2006 - 2012
Bank of America 1998 - 2006
Bank of America 1997 - 1998
Bank of America 1989 - 1997
Skills
Global Deployment, ITIL Certified, PMP, Banking, Information Security, Service Management, Remote User Support, Help Desk Support, SharePoint, NT 4.0, Incident Management, Problem Management, BRD, Use Case Analysis, Operational Readiness, Testing, Maximo, Clarity, JIRA, Asset Managment, Change Management, Nexus, Agile & Waterfall..., Internal Audit, Payment Card Processing, Presenting to Senior..., Presenting to Clients, Crystal Reports, ITIL, Agile Methodologies, IT Service Management, Release Management, Process Improvement, Business Analysis, Business Requirements, SDLC, Management, Business Process, Project Management, System Deployment
Education
Delaware Technical and Community College-Stanton-Wilmington 2008 — 2011
Operations Management and Supervision, 3.6
Delaware Technical and Community College-Stanton-Wilmington
Project Management
University of Delaware
Unix
Elkton
Bank of America August 2003 - Present
Bank of America August 2003 - September 2007
Skills
Call Center, PowerPoint, Access, Management, Call Centers, Credit Cards, Strategy, Banking, Credit, Risk Management, Credit Risk, Credit Analysis, Process Improvement, Operational Risk..., Operational Risk, Data Analysis
Education
Wilmington University 2010 — 2012
Bachelor’s Degree, Business Administration and Management, General, Magna Cum Laude
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2007
Associate’s Degree, Business Administration and Management, General, Magna Cum Laude
Canine Creature Comforts June 2013 - September 2013
Macy's October 2011 - September 2012
Macy's East April 2008 - October 2011
Bank of America September 2010 - December 2010
Bank of America November 2009 - August 2010
MetLife April 1989 - July 2007
Wilmington Trust 1981 - 1982
Skills
Office Administration, Leadership, Coaching, Customer Service, Customer Retention, Teller Operations, Operations Management, Staff Development, Staff Management, Retail Banking, Microsoft Office, Kronos, Taleo, Retail, Hiring, Employee Training
Education
Delaware Valley College
Bachelor's Degree, Ornamental horticulture w minor in Business Administration
Newark High School
High School Diploma, College Prep
MetLife Home Loans, a division of MetLife Bank, N.A. April 2002 - September 2012
Bank of America January 1991 - September 2001
Skills
Mortgage, Audit, Quality Management, Statistics, Analysis, Sampling, Excel, Reporting & Analysis, Financial Modeling, Statistical Modeling, Real Estate, Budgeting, Forecasting, Staff Development, Turnaround Situations, Problem Solving, Flow Charts, Mortgage Lending, Marketing, Microsoft Excel, Risk Management, Budgets, Auditing
Education
Delaware Valley University
Business, Management
Teva Pharmaceuticals January 2014 - Present
Teva Pharmaceuticals January 2013 - January 2014
Teva Pharmaceuticals July 2010 - January 2013
Teva Pharmaceuticals January 2008 - June 2010
Teva Pharmaceuticals August 2006 - January 2008
Teva Pharmaceuticals September 2005 - August 2006
Bank of America 1986 - 2005
Education
Delaware Valley University
Barclaycard August 2012 - Present
Barclaycard September 2008 - August 2012
CitiFinancial August 2007 - September 2008
Bank of America January 2005 - August 2007
MBNA March 2000 - January 2005
MBNA America June 1998 - March 2000
MBNA America 1996 - 1998
MBNA America 1992 - 1996
MBNA America 1991 - 1992
MBNA America 1990 - 1991
Skills
Credit Cards, Banking, Process Improvement, Governance, Project Management, Management, Commercial Banking, Business Process..., Internal Controls, Internal Audit, Financial Services, Auditing, Risk Management, Portfolio Management, Vendor Management, Operational Risk, Financial Risk, Business Analysis, Operational Risk..., Relationship Management, Retail Banking, People Management, Compliance, Audit, Marketing, Payments, Credit Risk, Finance, Financial Analysis, Accounting, Leadership, Enterprise Risk..., User Acceptance Testing
Education
Goldey Beacom College 2000 — 2004
Bachelor's of Science, Accounting
Delaware Technical and Community College-Stanton-Wilmington
Associate of Science (A.S.), Accounting
LaSalle Bank 1997 - 2008
LaSalle 1997 - 2008
LaSalle Bank/ABN AMRO 1997 - 2008
ABN AMRO 1997 - 2008
Bank of America 1997 - 2008
Prudential Financial 1971 - 1997
Education
Delaware Valley University
FedEx November 2007 - Present
ExcelleRx, Inc November 2005 - October 2007
Bank of America November 1995 - September 2005
Bank of America November 1995 - September 2005
Bank of America November 1995 - September 2005
Bank of America/Fleet Credit Card January 1995 - January 2005
Education
Call Center Operation Certification Bank of America - 2005 Computer Learning Centers Inc
Network Technology
Delaware Valley University
Northeast High School
Citi August 2013 - Present
Bank of America January 2009 - July 2013
Skills
Banking, Retail Banking, Investment Banking, Credit Cards, Workforce Management, Fraud, Operations Management, Procedure Management, IEX, Microsoft Office, CMS, Credit Analysis, Leadership, Strategy, Forecasting, Loans, Management, Mortgage Lending, Vendor Management
Education
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Applied Science
St Elizabeth High School
Dassault Falcon Jet July 2009 - October 2010
Sovereign Partners, LLC January 2007 - July 2009
Bank of America June 2006 - December 2006
MBNA January 1996 - December 2006
Governor Carper's Office January 1993 - January 1996
Mayor Frawley's Office January 1991 - January 1993
Skills
Customer Service, Microsoft Office
Education
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2013
Business Management, Business Administration and Management, General
Sallie Mae April 2014 - Present
Sallie Mae April 2009 - April 2014
Swift Financial January 2008 - January 2009
JP Morgan Chase May 2006 - January 2008
MBNA September 1996 - May 2006
Bank of America September 1996 - May 2006
Skills
Credit, Banking, Finance, Loans, Credit Cards, Management, CRM, Mergers & Acquisitions, Customer Service, Accounting, Program Management, Sales
Education
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2013
Associates in Applied Sciences, Business
St John Neumann 1982 — 1986
Lockheed Martin January 2015 - Present
Lockheed Martin June 2006 - Present
Lockheed Martin October 2011 - January 2015
Lockheed Martin Maritime Systems & Sensors September 2010 - October 2011
Bank of America November 2005 - May 2006
Skills
Systems Engineering, Requirements Management, Information Assurance, Earned Value Management, System Requirements, Requirements Analysis, DoD, System Architecture, System Design, C4ISR, Radar, Technical Leadership, Aerospace, Security Clearance, Software Engineering, Engineering Management
Education
Drexel University - LeBow College of Business 2010 — 2016
Engineering Management
Delaware Valley University 2002 — 2006
BS, Chemistry
Bank of America January 2015 - Present
Bank of America June 2012 - January 2015
Bank of America July 2011 - June 2012
Bank of America July 2010 - July 2011
BA Continuum Solutions Pvt Ltd. (Bank of America) May 2008 - July 2010
Evalueserve December 2006 - May 2008
Skills
Balance Sheet &..., Risk Appetite, Concentration Management, Asset Allocation, Portfolio Optimization, Strategic Planning, Credit Risk, Market Risk, Forecasting, Statistical Modeling, SAS, Quantitative Finance, Valuation, DCF, Risk Management
Education
NYU Stern School of Business 2013 — 2015
Master of Business Administration (MBA), Finance
Delhi College of Engineering 2002 — 2006
Bachelor of Engineering, Mechanical Engineering
Sallie Mae November 2014 - Present
Sallie Mae December 2012 - December 2014
Bank of America September 2004 - December 2012
Bank of America 2002 - 2004
MBNA 2000 - 2002
MBNA May 1998 - September 2000
Skills
Process Improvement, Credit Cards, Business Intelligence, Project Management, Management, Analysis, SAS programming, SAS, Customer Satisfaction, Risk Management, Call Centers, Business Analysis, Credit, SQL, Relationship Management, SSIS, Microsoft Excel, Data Analysis, Access, Visio, Data Warehousing, Data Modeling, Database Design, Retail Banking, Microsoft SQL Server, Visual Basic, Customer Experience, System Administration, T-SQL, VBA, SharePoint, Credit Risk, Teradata, Analytics, Business Objects, Loan Servicing
Education
Goldey-Beacom College 2003 — 2006
Business, Management
Delaware Technical and Community College-Terry 1999 — 2000
General Studies
Bank of America December 2008 - Present
Bank of America November 2007 - December 2008
Skills
Credit
Education
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2008
University of Phoenix 2006 — 2007
Sobieski Life Safety November 2013 - Present
Wayman Fire Protection, Inc. June 2012 - November 2013
Bank of America May 2009 - October 2009
Skills
Sales, Code Interpretation, AutoCAD, Microsoft Office, 40 hour HAZWOPER..., Hydraulic Calculations, Public Speaking, NICET Level 1..., CFI Level 1, Blueprint Reading, Fire Protection, System Design, Training, Fire Management, Customer Service, Fire Safety, NFPA, Fire Alarm, Customer Satisfaction, NICET, Hazard Recognition, Fire Suppression Systems, HAZWOPER, Sprinkler, Inspection, Hydraulics
Education
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2012
Associate's Degree, Fire Protection
Louisiana State University 1999 — 2008
General Studies, History, Psychology, Wildlife Ecology
Bank of America September 2014 - Present
Bank of America December 2012 - September 2014
Bank of America October 2010 - December 2012
Bank of America February 2007 - October 2010
Bank of America August 2005 - February 2007
Bank of America October 2004 - August 2005
Bank of America February 2004 - October 2004
Bank of America May 2003 - February 2004
Telesales March 2002 - May 2003
Skills
Consumer Lending, Credit Cards, Loans, Credit, Mortgage Servicing, Lines Of Credit, Loss Mitigation, Operational Risk..., Risk Based Pricing, Credit Analysis, Operational Risk, Credit Risk, Loan Origination, Home Equity
Education
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2006
Chicopee High School 1994 — 1999
Wilmington Job Corps Center December 2014 - Present
American Express July 2012 - Present
Bank of America June 2006 - November 2011
Bank of America June 2006 - June 2007
MBNA America June 2000 - June 2006
MBNA Ameria January 1998 - June 2000
MBNA America December 1984 - December 1997
Skills
Typing, Shorhand, Dictaphone, Customer Service, Microsoft Office..., Oracle, Concur, Travel, Telephone Skills
Education
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2009
Diploma, Medical Transcription/Transcriptionist, 3.8
VWR February 2013 - Present
AAA Club Partners June 2011 - Present
Bank of America October 2002 - February 2011
Skills
SAP, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, HTML
Education
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2011
Certificate, Polysomnography Technology
Bank of America September 2012 - Present
Delaware Seed & Garden Supply September 2011 - June 2012
Leggio & Son Inc. March 1997 - 2012
CGS Commercial Grounds Services July 2009 - September 2011
Skills
Landscaping, Mulch, Trees, Customer Service, Sales, Facilities Management, Business Services, Process Scheduler, Construction, Operations Management
Education
Delaware Technical and Community College-Stanton-Wilmington 1995 — 1997
Facilities Planning and Management
Sobieski Mechanical & Fire Protection 2010 - Present
Bank of America February 2007 - May 2009
Exterior Concepts July 2006 - February 2007
Skills
MS Office software – MS..., •Install and service..., •Proficient in Brazing..., •Pipe fitting and..., •Read schematic and..., •Diagnose and..., •Meter use and..., •Manual J; equipment..., •Manual D; duct sizing...
Education
Pennco Tech-Blackwood 2010 — 2011
Certificate, HVAC/R
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2007
ASBA, Business Administration, 3.6
Pennco Tech-Blackwood
Bank of America March 1997 - Present
It's Your Party.... 1994 - Present
Olan Mills Portrait Studio January 1991 - June 1996
Skills
Event Planning, Event Management, Fundraising, Volunteer Management, Volunteer Recruiting, Non-profit Volunteer, Church Events, Church Administration, General Ledger, Research, banking
Education
Delaware Technical and Community College-Stanton-Wilmington
Bank of America May 1988 - January 2012
Education
Delaware Technical and Community College-Terry 1982 — 1987
Associates Degree, Business Administration and Management, General
n/a - currently unemployed November 2011 - Present
Bank of America 1999 - 2011
Survival Insurance August 1989 - June 1998
Amoco Production Company (now BP) April 1981 - August 1989
Skills
Data Entry, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Spreadsheets, Office Management, Office Administration, Travel Arrangements
Education
Delgado Community College 1982 — 1984
N/A, Business Administration and Management, General
Randolph College 1976 — 1980
Bachelor's degree, Liberal Arts
Bank of America May 2014 - Present
Bank of America November 2013 - May 2014
Bank of America October 2012 - November 2013
Bank of America February 2012 - October 2012
Bank of America November 2009 - February 2012
Bank of America October 2008 - November 2009
Skills
Quality Control, Test Script Writing, Procedure Development, Process Enhancement, Workflow Management, Communication, Regulatory Compliance, Project Management, Strategic Planning, Training & Development, Time Management, Call Centers, Collections, Sales, Customer Service, Process Improvement, Software Documentation
Education
Delaware Technical and Community College-Terry 2005 — 2008
Diploma, Business Administration, 3.64
Mount Sophia Academy 2002 — 2006
High School Diploma, 3.90
Unemployed October 2010 - Present
Bank of America August 2000 - October 2010
Bank of America 2000 - 2010
Skills
Customer Service, Data Entry, Call Centers, Research, Outlook, Leadership, Microsoft Word, CRM, Customer Satisfaction, Microsoft Office, Team Building, Team Leadership, Training, Sales, Teamwork, Time Management
Education
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2013
Bachelor's degree, Entrepreneurial and Small Business Operations
Catholic Charities February 2014 - Present
Bank of America August 2000 - October 2010
Bank of America 2000 - 2010
Skills
Customer Service, Phone Skills, Team Leadership, Food Service, Cash Register, Windows
Education
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2013
Associate's degree, Entrepreneurial and Small Business Operations
Bank of America February 2012 - Present
Bank of America February 2007 - February 2012
Bank of America August 2005 - February 2007
Skills
Communication, Accounting, Credit
Education
University of Delaware 2002 — 2005
Bachelor of Arts (B.A.)
Delaware Technical and Community College-Stanton-Wilmington 1999 — 2002
Associate's degree
Rent-A-Center June 2008 - Present
Discover Card July 2006 - September 2007
Bank of America June 2004 - October 2005
Skills
Sales, Leadership, Leadership Development, Collections, Facilities Operations, Management, Telemarketing, Communication Skills, Marketing, Merchandise Planning, Visual Merchandising, Long-term Customer..., Customer Retention, Customer Service, Sales Management
Education
Delaware Technical and Community College-Terry 2003 — 2005
Business Administration and Management, General
Smyrna High School 1999 — 2002
Saint Marks High School 1998 — 2000
Bank of America May 2014 - March 2015
Amtrak 2015 - 2015
JPMorgan Chase May 2013 - May 2014
AIG Claims, Inc. February 1981 - April 2012
Skills
HP Quality Center, SDLC, Testing, Quality Assurance..., Requirements Gathering, Experienced Business..., Organizational..., System Testing, Web based testing, Manual Testing, Mobile Devices, Team Building, Mobile Point of Sale, Requirements Analysis, Business Analysis, COBOL, User Acceptance Testing, SharePoint, Test Planning, Test Cases, Regression Testing
Education
Bradford Business School, Pittsburgh PA 1980 — 1981
Business
Delaware Technical and Community College-Stanton-Wilmington
Computer Science
Bank of America 2006 - 2012
Education
Delaware Technical and Community College-Stanton-Wilmington 2004 — 2006
Barclaycard May 2015 - Present
Bank of America January 2013 - Present
Bank of America May 2011 - January 2013
Bank of America April 2010 - May 2011
Skills
Online Banking Fraud, Consumer Credit Card..., Device Fingerprinting, Estates Handling, Case Managment, Managerial, Deposit Fraud, Management, Leadership, Coaching, Customer Service, Analysis, Fraud, Banking, Project Management
Education
Delaware Technical and Community College-Stanton-Wilmington