Pitney Bowes Management Services
Industry: IT service management company
DescriptionFounded: 1994 Parent organization: Pitney Bowes
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Pitney Bowes Management Services Employees
Shift Collaborative LLC May 2014 - Present
Carnegie Mellon University, English Department August 2014 - December 2014
Pittsburgh Pirates August 2014 - December 2014
UpTo Know Good LLC May 2014 - December 2014
IKEA Group July 2013 - August 2014
IEEE Communications Society September 2013 - January 2014
19North June 2011 - January 2014
Pitney Bowes Management Services October 2011 - April 2013
Echo Strategies April 2011 - June 2011
La Roche College March 2010 - May 2011
Skills
Public Relations, Copywriting, InDesign, Social Media, Photoshop, Illustrator, Copy Editing, Microsoft Office, Microsoft Excel, PowerPoint, CSS, HTML, Highly detail oriented, Web Content, Associated Press style, jQuery, SEO, Blogging
Education
Carnegie Mellon University 2013 — 2014
Master of Arts (MA), Professional Writing
La Roche College 2007 — 2011
Bachelor of Arts (B.A.), English Studies: Language and Literature
DNP Imagingcomm America CorporationPhoto Imaging August 2015 - Present
CRG November 2014 - July 2015
LaserShip November 2013 - November 2014
Pitney Bowes Management Services July 2009 - October 2013
Insight Global Staffing April 2009 - December 2009
Robert Half Inc August 2007 - October 2007
Skills
Customer Service, Outlook, Customer Satisfaction, Call Centers, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Data Entry, PowerPoint, BPO, Operations Management, Management, Training, Social Media
Education
Central Connecticut State University 1991 — 1992
No degree earned, Computer Science
Rippowam Cluster Program High School, graduated 1991 1987 — 1991
HS Diploma, Science/Technology Cluster
City of Detroit December 2014 - Present
City of Detroit May 2000 - December 2014
Pitney Bowes Management Services December 1997 - December 1999
Clark Hill PLC April 1997 - October 1999
Skills
Community Outreach, Government, Policy, Public Policy, Policy Analysis, Community Development, Public Speaking, Customer Service, Strategic Planning, Team Building, Budgets, Training, Leadership, Program Management, Event Planning, Nonprofits, Grant Writing, Program Development, Public Administration, Research, Microsoft Excel, Fundraising, Project Planning, PowerPoint, Management, Data Entry, Proposal Writing, Microsoft Word, Microsoft Office, Supervisory Skills
Education
Wayne County Community College District 2008 — 2013
A.A.S., Business Administration, GPA 3.0
Central Michigan University 2006 — 2007
N/A, Business/Commerce, General, None, Credits acquired
Thomas M. Cooley High School 1984 — 1988
Studies at WCCCD/Central Mich. university, College/University Preparatory and Advanced High School/Secondary Diploma Program, 12
HR4Entrepreneurs March 2009 - Present
MetaForce September 2001 - December 2008
Cap Gemini Ernst & Young AS August 1999 - July 2001
Pitney Bowes Management Services July 1998 - April 1999
Williams Television Time June 1992 - July 1998
Skills
Talent Acquisition, Leadership Development, Job Satisfaction, Training, Employee Relations, Leadership, HR Consulting, Change Management, Talent Management, Coaching, Personnel Management, HR Policies, Human Resources, Recruiting, Performance Management, Team Building, Management, Start-ups, Management Development, Organizational..., Hiring, Policy, Program Management, Business Development, Strategic Planning, Entrepreneurship, Organizational..., Executive Coaching, Succession Planning, Performance Improvement, Career Development, Workforce Planning, Executive Development, 360 Feedback, Onboarding, Culture Change, Employee Engagement, Workshop Facilitation, Organizational Design, Conflict Resolution, Employee Training
Education
Chapman University 2000 — 2002
MA, Organizational Leadership
California State University-Northridge 1986 — 1991
BS, Corporate Wellness
Lyft July 2014 - Present
Mc Cracken, Walsh, Carlisle, de la Van May 2013 - Present
Pitney Bowes Management Services September 2008 - May 2013
Thompson Coburn LLP. September 2008 - May 2013
Pitney Bowes Management Services May 2006 - May 2013
IKON Office Solutions February 2003 - May 2006
Skills
Bi-lingual, Customer Service, Outlook, Sales, Photocopier, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Scanners, Office Equipment, Data Entry, Fax, Printers, File Management, Troubleshooting, Research, Filing, Administrative..., Time Management, Administrative..., Document Review, Legal Research, Litigation Support
Education
City Colleges of Chicago-Harold Washington College 2013 — 2015
Associate of Arts (A.A.), Legal Assistant/Paralegal
Harold Washington College 2000 — 2002
N.A., Legal Assistant/Paralegal
Columbia College Chicago 1998 — 2000
N.A., Film Studies
Craneware, Inc. August 2002 - Present
Lexcel Solutions 1999 - 2002
IKON Office Solutions 1994 - 1999
Pitney Bowes Management Services 1989 - 1994
Skills
Revenue Cycle, Healthcare Information..., Healthcare Consulting, Revenue Cycle Management, Healthcare Industry, Healthcare, Hospitals, EHR, Managed Care, Practice Management, EMR, Healthcare Management, HIPAA, Business Development, Solution Selling, Epic Systems, Health Information..., Medicare, Physicians, Medical Billing, Informatics, Account Management, Leadership, Process Improvement, Medicaid, Medical Coding, Physician Relations
Education
Colorado State University 1971 — 1975
Biological and Physical Sciences
San Marcos Academy 1969 — 1971
College/University Preparatory and Advanced High School
M.I.B.I. LLC January 2007 - Present
Pitney Bowes Management Services July 2003 - December 2009
Columbia Artists Management November 1985 - February 2003
Skills
Management, Computer Science, Entrepreneurship, Accounting, Acting, Programming, Singing, Business, Leadership, Event Management, Training, Customer Service, Marketing, Public Speaking, Team Leadership, Social Networking, Team Building, Public Relations, Event Planning
Education
CUNY Hostos Community College 2013 — 2015
Associate's degree, Business Administration and Management, General, 3.2 GPA
CUNY Hostos Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Pitney Bowes Management Services January 2009 - October 2011
Walgreen Company March 1969 - January 2007
Skills
Outsourcing, Call Centers, Service Delivery, Management
Education
Triton College 1976 — 1977
City Colleges of Chicago-Wilbur Wright College 1968 — 1970
Xerox May 2014 - Present
Canon Solutions America September 2013 - Present
City Expeditor Inc January 2011 - Present
Joseph Abboud March 2012 - July 2012
Day Pitney August 2008 - November 2010
Pitney Bowes Management Services October 1995 - November 2010
PBMS 1996 - 2010
PBMS 1996 - 2010
Buchanan Ingersoll & Rooney November 2005 - August 2008
Proskauer Rose LLP November 2004 - November 2005
Skills
Facilities Management, Customer Service, Team Building, Budgets, Operations Management, Management, Microsoft Office, Customer Satisfaction, Negotiation, Sales Management, Leadership, Logistics, Forecasting, Inventory Management, Strategic Planning, Microsoft Excel, Coaching, Contract Negotiation, Process Improvement, Six Sigma, Program Management, Change Management, Account Management, Contract Management, Recruiting, Training, Employee Relations, Performance Management, Project Management, System Administration, Cross-functional Team..., Outsourcing, Sales, Vendor Management, Team Leadership, New Business Development, Networking, Outlook, CRM, Human Resources, Business Development, Records Management, Sales Operations, Customer Retention, Call Centers, Document Imaging, Strategy, Salesforce.com, P&L Management, Business Process...
Education
John Jay College for Criminal Justice 1981 — 1982
John Jay College of Criminal Justice 1980 — 1981
State Farm Insurance January 2012 - May 2012
Muscular Dystrophy Association January 2012 - March 2012
Post, Kirby, Noonan, & Sweat LLP. February 2002 - September 2004
Pitney Bowes Management Services June 2001 - December 2001
IKON Document Services February 1999 - March 2000
Miller, Nash, Wiener, Hager, & Carlsen LLP. January 1992 - November 1998
Skills
Microsoft Word, Microsoft Excel, Marketing, Legal Research, Account Management, Inside Sales, Outside Sales, Cost Estimations, Access, Outlook, Legal and Corporate..., Litigation Support, Strong desire to learn..., AAS Marketing and...
Education
Clackamas Community College 2008 — 2012
AAS, Marketing and Management, 3.5
Portland Community College 2011 — 2011
AAS, Marketing and Management, 3.5
City and County of San Francisco - Human Services Agency October 2013 - Present
City of San Jose November 2012 - October 2013
City of Palo Alto June 2012 - August 2012
Pioneer Newspaper January 2012 - June 2012
Pitney Bowes Management Services November 2010 - October 2011
Skills
Microsoft Office, Qualitative Research, Quantitative Research, Data Analysis, SPSS, Social Media, Adobe Acrobat, Photoshop, PeopleSoft, Office Administration, Clerical Work, Human Resources, Advertising, Marketing, Accounts Payable, Accounts Receivable, Data Entry, Social Networking, Fundraising, Research, PowerPoint, Event Planning, Interviews, Market Research, Teamwork, Leadership, Outlook, Microsoft Excel, Microsoft Word, Nonprofits, Facebook, Customer Service, Community Outreach, Access, Public Speaking, Volunteer Management, Training, Employee Relations, Community Development, Staff Development, Teaching, Social Media Marketing, Program Management, Cpr Certified, Time Management, Administrative..., Critical Thinking, Microsoft Office 2007, Tutoring
Education
California State University-East Bay 2008 — 2012
BA, Sociology
UL Eduneering through The Boss Group March 2014 - Present
Teaful Bliss Cafe February 2013 - May 2014
hibu April 2011 - September 2012
hibu October 2010 - April 2011
hibu April 2010 - October 2010
CEFN June 2009 - June 2010
Pitney Bowes Management Services October 2008 - April 2010
2008-2008 Fox 29 News May 2008 - August 2008
Fox 29 News May 2008 - August 2008
Skills
Final Cut Pro, Editing, Dreamweaver, Avid Media Composer, Photography, PowerPoint, Radio, Microsoft Word, Microsoft Excel, Customer Service, Video, Project Management, Research, Writing, Visual Communication, Internal & External..., Meeting Planning, Event Planning, Photoshop, New Media, SEO
Education
Temple University 2005 — 2008
Bachelor of Arts (BA), Communication and Media Studies
Community College of Philadelphia 2002 — 2005
Associates Degree, Liberal Arts International Studies
Lee Memorial Health System October 2014 - Present
Coastal Consulting Group, LLC June 2012 - Present
21st Century Oncology November 2012 - July 2014
Pitney Bowes Management Services October 2007 - September 2011
Pitney Bowes Management Services March 2004 - October 2007
Pitney Bowes Management Services January 2001 - March 2004
Helm Inc December 1992 - March 2000
Skills
Certified Project..., Six Sigma Black Belt, Lean Sigma, RFP preparation, Warehouse Management, Iso 9000, Customer Retention, Sales Process, Cost Efficiency, Strategic Planning, Business Process..., Full project lifecycle..., Six Sigma, Customer Service, Business Process..., Risk Management, Project Management, RFP, Change Management, Cross-functional Team..., CRM, Operations Management, Process Improvement, IT Management, Business Intelligence, Business Analysis, Enterprise Software, Management, Business Process, Budgets, Strategy, PMP, Contract Management, Pre-sales, Security, Training, Integration, Vendor Management, Forecasting, Coaching, Outsourcing, Customer Satisfaction, Leadership, Business Transformation, Analysis, Troubleshooting, Management Consulting, Program Management, Team Building, New Business Development
Education
Capella University 2009 — 2011
Master of Business Administration (MBA), Information Technology, 3.75
Walsh College of Accountancy and Business Administration 1990 — 1994
Bachelor of Business Administration (BBA), Finance, General
Pitney Bowes Management Services August 2007 - January 2012
Copy Edge September 2006 - August 2007
City College of San Francisco January 2003 - December 2006
Joey's Ice Cream, Espresso and Sausage November 2003 - July 2006
Circuit City September 2003 - January 2004
San Francisco Stereo February 1997 - January 2003
Virgin Megastore San Francisco September 2000 - May 2001
Skills
Customer Service, Team Building, Troubleshooting, Time Management, Technical Support, Windows, Microsoft Office, Training, Photoshop, Adobe Acrobat, EFI MicroPress, Fiery Command..., Sales, PDF Editing Plugins, Customer Satisfaction, Servers, Software Installation, Networking, Hardware, Microsoft Exchange, Office 365, Printers, Operating Systems
Education
City College of San Francisco 2003 — 2006
Computer Networking and Information Technology
American Express December 1999 - Present
American Express Business Travel August 1998 - December 1999
Pitney Bowes Management Services January 1991 - August 1998
Skills
Financial Services, Foreign Currency, Credit Cards, Business Travel, Wire Transfers, Accounting
Education
Community College of Southern Nevada
Deloitte August 2012 - Present
Self January 2012 - August 2012
Deloitte 2007 - 2012
Pitney Bowes Management Services 2000 - 2007
Kinko's 1994 - 2000
Skills
Creative Writing, Feature Writing, Copy Editing, Desktop Publishing, Project Coordination, Print Production..., Digital pri, Microsoft Office, Photoshop
Education
California University of Pennsylvania 1989 — 1994
Bachelor's degree, Professional, Technical, Business, and Scientific Writing
Pitney Bowes/ Novitex Solutions February 2011 - Present
Pitney Bowes Management Services June 2003 - Present
Excite@Home August 2000 - Present
Friend Finder Inc October 1999 - December 1999
Skills
Management, Windows, Customer Service, Microsoft Office, Software Documentation, Technical Support, Microsoft Excel, Microsoft Word, Social Media, Troubleshooting
Education
College of San Mateo 1991 — 1993
Filmmaking
Moorpark College
Journalism
Hughes Hubbard & Reed LLP January 2012 - Present
Pillsbury Winthrop Shaw Pittman December 1997 - December 2011
Pitney Bowes Management Services March 1995 - October 1997
Cadwalader, Wickersham & Taft LLP July 1992 - December 1994
Skills
Document Management, Records Management, Management, Litigation Support, Legal Research, Litigation, Document Review, Knowledge Management, Intellectual Property, Time Management, Contract Negotiation, Microsoft Excel, Corporate Governance, Legal Writing, LegalKey, Policy, Customer Service, Commercial Litigation, Pleadings, iManage, Microsoft Office, Outlook, Legal Assistance, Data Privacy, Due Diligence, Privacy Law, Records, Research, Legal Documents, Training, Information Management, Corporate Law, Legal Compliance, Microsoft Word, Administration, Administrative..., Paralegals, Mergers & Acquisitions, Process Improvement, Access, Bankruptcy, Adobe Acrobat, PowerPoint
Education
New York Law School 1982 — 1984
JD, Law
City University of New York City College 1978 — 1982
BA, Pre-Law
Coasal Carolina Community College May 2012 - Present
Coastal Carolina Community College June 2008 - May 2011
Pitney Bowes Management Services December 1993 - March 1999
Skills
Customer Service, Teaching, Strategic Planning, Community Outreach, Research, Higher Education, Staff Development, Nonprofits, Volunteer Management, Editing, Administration, Fundraising, Time Management, Spanish, Outlook, Microsoft Excel, Social Networking, Training, Leadership Development, Event Management, Data Analysis, Grant Writing, Social Media, Team Building
Education
Coastal Carolina Community College 2006 — 2011
Assc of Arts, Communications & Drama
Richlands High School
John L Scott Real Estate September 2013 - Present
CenturyLink August 2009 - January 2012
ADP Dealer Services August 2008 - June 2009
Integra Telecom November 2000 - January 2009
XO Communications February 2008 - July 2008
Pitney Bowes Management Services January 1998 - July 2000
CompUSA March 1996 - July 1998
The Sports Club/LA January 1997 - January 1998
U.S. Bank July 1990 - February 1996
Northwestern Mutual June 1988 - September 1990
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, Team Building, Customer Satisfaction, Team Leadership, Teamwork, Fundraising, Account Management, Sales, Social Networking, Leadership
Education
Wings Aloft 2002 — 2006
Instrument Pilot Certificate, Commerical Pilot
California State University-Northridge 1990 — 1999
Bachelor of Arts (BA), Geography
Wells Fargo July 2014 - Present
Bank of America December 2013 - March 2014
Fifth Third Bank August 2012 - January 2013
Wells Fargo April 2012 - July 2012
Bank of America October 2010 - February 2012
Wells Fargo August 2009 - October 2010
Pitney Bowes Management Services January 2002 - May 2008
Oce Management Services January 2002 - September 2005
Skills
Mail Server, Microsoft Office, Data Entry, Team-oriented, Self-starter, Time Management, Operations Management, Management, Document Management, Quality Assurance, Quality Auditing, Software Documentation, Mortgage Underwriting, Mortgage Servicing, Residential Mortgages, Commercial Mortgages, Customer Service
Education
Central Piedmont Community College 2003 — 2015
Associate's degree of Arts, Business Administration, Management and Operations
Vance High School Nc 1998 — 2001
High School diploma, Computer Programming, Specific Applications
Presence Health June 2015 - Present
Presence Health June 2015 - Present
Seeking the next opportunity December 2005 - Present
Provena Saint Joseph Medical Center January 2011 - August 2013
Healthcare August 2010 - January 2011
Pitney Bowes October 1996 - October 2009
Pitney Bowes 1996 - 2009
Pitney Bowes May 2004 - January 2008
Pitney Bowes Management Services January 2000 - April 2004
Pitney Bowes Management Services October 1996 - April 2004
Skills
Six Sigma, Process Improvement, Continuous Improvement, Project Management, Software Documentation, Training, Business Process..., Data Analysis, Cross-functional Team..., Operations Management, Coaching, Quality Management, Change Management, Team Building, Project Planning, Employee Engagement, Strategic Planning, Performance Management, DMAIC, Vendor Management, Kaizen, Customer Satisfaction, Start-ups, Analysis, Performance Improvement, Strategy, Process Engineering, Shipping, Operational Excellence, Business Analysis, Program Management, Microsoft Excel, Quality Assurance, Healthcare, Visio, Management, Team Leadership, Product Development, Business Process Mapping, Business Transformation, Customer Service, Contract Negotiation, Lean Sigma, Problem Solving, Excel, Dashboards, Cost Reduction, Mentoring, Leadership, Leadership Development
Education
IBM SCU 2004 — 2005
Certified Black Belt, Six Sigma DMAIC, DFSS and LEAN Six Sigma
Center for Advanced Legal Studies 1994 — 1995
Paralegal Certification, Legal Studies, General, 4.0
Joliet Junior College 2011 — 2011
Medical Terminology, 4.0
Alison 2015 — 2015
Diploma, Logistics, Materials, and Supply Chain Management, 3.4
Alex Pallet Systems, LLC March 2008 - Present
ALX Pallet Systems 2008 - Present
Pitney Bowes Management Services June 2007 - March 2008
Daley Consulting Services July 2006 - June 2007
Inland Waters Pollution Control November 2004 - July 2006
Exel, Inc. formerly F.X. Coughlin May 1999 - October 2004
Horizon Enterprises Group March 1994 - February 1999
Skills
Management, Contract Management, Program Management, Contract Negotiation, Project Management, Strategic Planning, Process Improvement, Microsoft Office, Budgets, Customer Service, Training, Start-ups, Cross-functional Team..., Organizational..., Human Resources, Manufacturing, ERP, Management Consulting, Policy, Payroll, Mergers & Acquisitions, Operations Management, Finance, Employee Benefits, Sales, Executive Management, Accounting, Leadership, Corporate Finance, Solution Implementation, Cost Reduction..., Customer Satisfaction, Procurement, Analysis, Team Building, Forecasting, Employee Relations
Education
Cleary University 1978 — 1980
BBA, Business
Deloitte January 2015 - Present
Sigma Resources LLC April 2013 - January 2015
Architectural Testing October 2012 - April 2013
Pitney Bowes Management Services October 2010 - October 2012
Multiple Central PA School District September 2008 - June 2010
Skills
VB.NET, ASP.NET, .NET, HTML, Visio, Windows 7, Testing, C#, XML, IIS, Visual Studio, Web Services, Corticon, Visual C#, Oracle PL/SQL..., Oracle SQL Developer, Team Foundation Server, Dev C++, HTML 5, C++, PHP, phpMyAdmin, XHTML, CSS, JavaScript, MySQL, Notepad++, Lotus Notes, Microsoft Word, PowerPoint, Microsoft Excel, Lotus Symphony, MS Project, Outlook, ADO.NET, Microsoft SQL Server, Workbench, Firefox, Firebug, Google Chrome, Subversion, Internet Explorer, Infragistics, SQL Server Management..., Windows XP Pro, Windows Vista, Enterprise Architect, Gallio, TFS, PL/SQL
Education
Central Pennsylvania College 2011 — 2013
Associate of Science (AS), Computer Information Systems
West Chester University of Pennsylvania 2003 — 2008
Bachelor of Music, Music Teacher Education
Microsoft July 2013 - January 2014
Pitney Bowes Management Services October 2012 - April 2013
Boot Barn June 2010 - October 2012
Fallbrook Union Elementary School District December 2009 - January 2012
Boot Barn June 2006 - March 2009
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Retail Pro, Demandware, Internet Explorer, Firefox, ShoreTel, NSB, Customer Service, Long-term Customer..., Vendor Relationships, Employee Management, Employee Training, Copywriting, Retail, Inventory Management, Purchasing, Inventory Control, Management, Sales, Merchandising
Education
Cal State San Marcos 2007 — 2009
SB2042 Multiple Subject Credential w/ Authorization to Teach English Learners, K-6
Cal State San Marcos 2004 — 2008
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Pitney Bowes Management Services June 2010 - Present
Accenture August 2008 - September 2008
Skills
Management, Salesforce.com, Customer Service, JavaScript, B2B, Business Analysis, ASP, Wordpress, Team Management, Process Improvement, Analysis, Web Development, Team Leadership, SaaS, Microsoft Excel, Access, Team Building, Outsourcing, Customer Satisfaction, CSS, MySQL, Microsoft Office, BPO, Account Management, Call Center, Operations Management, Databases, Recruiting, Project Management, CRM, Talent Acquisition, Technical Support, Photoshop, New Business Development, AJAX, jQuery, PHP, Content Management, Business Development, Software Documentation, SEO, Windows, Lead Generation, Change Management, HTML, Vendor Management, Web Design, CMS, IPRO, Nietzsche
Education
Concordia College 1965 — 1969
BA, Philosophy
Ricoh Americas Corporation January 2003 - Present
Pitney Bowes Management Services 1996 - 2003
Hardcopy, Inc - Minolta Business Systems 1989 - 1995
Skills
Solution Selling, Managed Print Services, Document Imaging
Education
Community College of Rhode Island
Elsevier June 2015 - Present
Elsevier March 2014 - June 2015
CA Technologies July 2011 - April 2012
Lloyd Staffing January 2011 - July 2011
McGraw-Hill January 2007 - October 2010
Pitney Bowes Management Services 2004 - 2007
Columbia Business School 2003 - 2004
Cablevision 1998 - 2003
Skills
Program Management, Recruiting, Recruiting management, Diversity Training, Talent Acquisition, Talent Management, Human Resources, Leadership, Team Management, Management, Executive Search, Employee Relations, Employee Engagement, Vendor Management, Leadership Development, Conflict Resolution, Strategy, Personnel Management, College Recruiting, Onboarding, Applicant Tracking..., Performance Management, Training, Succession Planning, Organizational..., HRIS, Change Management, Workforce Planning, Technical Recruiting, Deferred Compensation, Organizational..., Sourcing, Interviews, Internet Recruiting, Employee Benefits, Organizational Design, HR Policies, Employee Training, Career Development, PeopleSoft, Employer Branding, Hiring, Benefits Negotiation, Temporary Placement, Employment Law, New Hire Orientations, Executive Coaching, Benefits Administration, Consulting, Labor Relations
Education
Columbia University in the City of New York 2004 — 2006
Cornell University 1993 — 1997
Bachelor of Science, Industrial Labor Relations
Aptara 2015 - Present
Dow Jones 2014 - 2015
Canon Business Process Services 2012 - 2014
Pitney Bowes Management Services 2006 - 2012
Swets Information Services 2001 - 2006
Bowne Internet Solutions 1997 - 2001
E & Y 1996 - 1997
The New York Times 1974 - 1996
Skills
Solution Selling, Account Management, Salesforce.com, New Business Development, Business Development, Sales Management, Outsourcing, Sales Process, Lead Generation, SaaS, B2B, Contract Negotiation, Business Process..., Strategic Planning, Operations Management, CRM, Leadership, Strategy, Selling, Team Building, Negotiation, Cloud Computing, Strategic Partnerships, Product Management, Enterprise Software, Process Improvement, Direct Sales, Cold Calling, Management, BPO, Sales, Pre-sales, P&L Management, Customer Satisfaction, Customer Retention, Business Planning, Business Intelligence, Change Management, Business Process, Competitive Analysis, Vendor Management, Six Sigma, Cross-functional Team..., Professional Services, Sales Operations, Start-ups, Key Account Management, Project Planning, Sales Presentations, Forecasting
Education
Columbia College (NY)
B.A., Economics, History
MIT Sloan School of Management; New York University; City University of New York
Business Management
National Oilwell Varco February 2013 - Present
iCRco January 2011 - May 2012
IFE Services Ltd April 2009 - September 2010
Xerox Corporation February 2005 - April 2009
Pitney Bowes Management Services February 2002 - February 2005
Northrop Grumman Corporation October 1984 - May 1999
Skills
Lean Sigma, Toyota Production System, Team Management, Six Sigma, Procurement, Capital Equipment..., Recruiting, Cross-functional Team..., Warehouse Management, Production Managment, Site Management, Teaching, Jujitsu, Production Activity..., Payroll, Manufacturing, Project Planning, Management, Product Development, Logistics, Jiu-Jitsu, Customer Service, Process Improvement, Strategic Planning, Team Leadership, Leadership, Budgets
Education
California State University-Long Beach - College of Business Administration 1998 — 2003
Bachelor of Science, Business Administration: Operations Management
Downey High
Diploma, Mathematics
Teksystems/Gexpro April 2008 - Present
Pitney Bowes August 2001 - February 2008
Pitney Bowes Management Services August 1997 - August 2001
Tambrands March 1996 - August 1997
NAVIOS Corporation June 1990 - August 1996
Circon Acmi 1985 - 1989
Skills
Troubleshooting, Vendor Management, Data Center, Servers, Integration
Education
Colorado Technical University 2006 — 2008
MS
IONA College 1988 — 1995
BS
College of Westchester 1985 — 1988
AS
CVS Health July 2015 - Present
CVS Caremark Corporation June 2014 - May 2015
International Entrepreneurship Center April 2014 - June 2014
Town of Lincoln Parks and Recreation November 2008 - March 2014
Citizens Bank June 2013 - January 2014
Pitney Bowes Management Services March 2012 - August 2012
Above and Beyond Tree Service May 2010 - May 2011
Skills
Microsoft Excel, Customer Service, Leadership, Public Speaking, Inventory Management, Social Media, Teamwork, Time Management
Education
University of Rhode Island - College of Business Administration 2011 — 2015
Bachelor of Science (B.S.), Logistics, Materials, and Supply Chain Management, 3.67
Clemson University - College of Business and Behavioral Science 2012 — 2012
Lincoln High School 2007 — 2011
Advantage Sales & Marketing July 2014 - Present
Avon March 2012 - Present
Pitney Bowes Management Services March 2011 - February 2014
Pitney Bowes Print Management 2011 - 2012
Chesapeake va May 2010 - October 2010
Skills
Microsoft Office, Mentoring, Customer Service, Mathematics, Client Service, Classroom Instruction, Mass Mailings, Shipping/receiving, Home Care, Classroom Management, PowerPoint, Tax Preparation, Bulk Mailing
Education
Clarion University of Pennsylvania 1983 — 1987
Bachelor's degree, Special Education and Teaching
Grove City College
USCIS September 2006 - April 2014
AYS Catering September 2004 - March 2006
Pitney Bowes Management Services September 1988 - June 2004
Skills
Research, Public Relations, Microsoft Office, Strategic Planning, Public Speaking, Government, Policy, Nonprofits, Customer Service, Management, Project Management, Microsoft Excel, Leadership, Social Media, PowerPoint, Event Planning, Customer-focused Service, Customer Service,..., Training, Team Building
Education
Briarcliffe College 2004 — 2006
college saint pierre
365 Retail Markets June 2014 - Present
Central Transport May 2013 - October 2013
AUDI AG September 2005 - February 2013
Pitney Bowes Management Services February 2004 - September 2005
Best Buy October 2003 - January 2004
LakeVille Community Schools September 2002 - May 2003
Staples July 2001 - December 2001
JCPenney October 1998 - April 2001
Skills
Customer Service, Customer Satisfaction, Automotive, Sales, Inventory Management, Microsoft Excel, Training, Process Improvement, Retail, Microsoft Office, Team Building, Team Management, Marketing, Microsoft Word, Computer Hardware, Call Center, Logistics, Transportation, Web Applications, Business Writing, SQL, Linux, Oracle PL/SQL..., Shipping, Outlook, Troubleshooting
Education
Oakland Community College 2012 — 2014
Certificate, Systems Analysis
University of Michigan-Flint 2001 — 2003
Bachelor of Arts, English
Central Michigan University 1999 — 2001
Journalism
Kearsley High School
Warehouse B, A BestBuy Company October 2011 - February 2013
Pitney Bowes Management Services April 2010 - January 2011
Chaco Credit Union March 2006 - October 2009
Skills
Motivated self-starter, Creativity, Customer Service, Analytical Reasoning, Relator, Operational Streamlining, Merchandising, Marketing Strategy, Coaching, Sales, Management, Leadership, Teamwork, Inventory Management, Customer Experience, Customer Satisfaction, Retail, Team Management
Education
Cincinnati State Technical and Community College 1990 — 1994
Associate's degree, Marketing/Marketing Management, General
Univeristy of Cincinnati
Electrical and Electronics Engineering
North American Pharmacal August 2009 - Present
CTE Solutions January 2004 - January 2009
Pitney Bowes Management Services March 1998 - May 2008
Pitney Bowes Inc. March 1998 - May 2008
Skills
Healthcare, Process Improvement, Analysis, Customer Service, Financial Analysis, Accounting, Public Speaking
Education
Central Connecticut State University 1976 — 1981
major music, minor accounting
Canon Business Process Services March 2015 - Present
Deluxe Delivery Systems March 2012 - Present
Williams Lea September 2007 - March 2012
Xerox Corporation December 2004 - September 2007
Xerox Corporation March 2000 - September 2004
Pitney Bowes Management Services 1995 - 1995
Xerox Corporation 1994 - 1995
Skills
Acclivus, Customer First..., Team Building, Forecasting, Green Belt Lean Six..., Zenger Miller, Customer Service, Project Management, Account Management, Six Sigma, Operations Management, New Business Development, Contract Negotiation, Business Development, Management, Operational Excellence, CRM, Customer Satisfaction, Leadership, Solution Selling, Outsourcing, Sales, Managed Services, Team Leadership, Business Strategy, Direct Sales, Strategy, Selling, Strategic Planning, Management Consulting, Sales Process, Cross-functional Team..., B2B, Salesforce.com, Key Account Management, Sales Operations, Customer Retention, Vendor Management, Strategic Partnerships, Cold Calling, Analysis, Lead Generation, Negotiation, SaaS, Sales Management, Process Improvement, Competitive Analysis, Business Planning, Managed Print Services, P&L Management
Education
City University of New York
BS, Business Administration
City University of New York City College
BS Business Administration, Business, Management, Management, Marketing, and Related Support Services
Fiorello H LaGuardia High School of Music & Art
Academic, Music
pdvWireless June 2014 - Present
Progenics Pharmaceuticals 2004 - 2012
CitationShares 2001 - 2004
Nextel Communications 1994 - 2001
Cablevision 1992 - 1994
Pitney Bowes Management Services 1990 - 1992
Queens Borough Public Library 1983 - 1990
Skills
Leadership, Strategic Planning, Process Improvement, Training, Human Resources, Deferred Compensation, Talent Management, Leadership Development, Biotechnology, Talent Acquisition, Business Strategy, Executive Management, Management, Employee Engagement, Onboarding, Workforce Planning, Performance Management, Employee Relations, Organizational..., Start-ups
Education
Cornell University
MSILR, Human Resources
SUNY Oneonta
BA, Psychology
Quilt Xpressions by Diana November 2007 - Present
An Access in Food 2006 - 2013
Southside Community Development & Housing Corporation September 2012 - December 2012
Exclusive Staffing January 2012 - August 2012
Wells Fargo October 2008 - January 2012
Wells Fargo January 2008 - January 2012
Bank of America March 2006 - September 2008
Bank of America, N.A January 2006 - January 2008
FedEx Kinko’s January 2005 - January 2006
Pitney Bowes Management Services January 2002 - January 2005
Skills
Notary Public, Certified Housing..., Certified Foreclosure..., Certifeid VHDA..., Financial Literacy..., Grant Writing
Education
Capella University 2002 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
North Central College 1994 — 1995
Bachelor of Arts (BA), Business Management
Capella University
Masters Business Administration
North Central College
B.S, Business Management
Horizon Christian Academy August 2010 - Present
Kids Computer Bee October 2009 - Present
Connetic July 2010 - May 2012
Pitney Bowes Management Services November 2007 - October 2009
Pitney Bowes April 2007 - November 2007
Pitney Bowes May 2006 - March 2007
Kontron America November 1998 - August 2005
Skills
Management Consulting, Business Development, Document Management, Program Management, Sales Process, Forecasting, Direct Sales, Salesforce.com, Product Marketing, Sales Management, New Business Development, Strategy, Customer Satisfaction, Product Management, Sales, Training, Solution Selling, Sales Operations, ERP, Account Management, Telecommunications, Selling, B2B, CRM, Management, Team Building, Customer Service, Business Planning, Leadership, Strategic Partnerships
Education
Early Childhood Education 2009 — 2010
Teacher Assistant, Early Childhood Education and Teaching
CompTIA 2007 — 2007
A+ Certified, Information Technology
University of California, San Diego 1999 — 2001
Extensions, Contemporary Marketing
California State Polytechnic University-Pomona 1992 — 1996
BS, Urban and Regional Planning
DTI May 2009 - Present
Oce Business Services April 1998 - November 2008
Pitney Bowes Management Services January 1989 - April 1997
A1 International Courier Service 1986 - 1989
Skills
Budgeting, Outsourcing, P&L, Customer Service, Customer Relations, Account Management, Operations Management, Process Improvement, Team Building, Strategic Planning, Problem Solving, Microsoft Office, Coaching, Excel, Word, Negotiation, Hiring, Customer Satisfaction, Vendor Relations, P&L Management, Team Leadership, Vendor Management, Budgets, Management, Performance Management, Training, Forecasting, Recruiting, Business Development, Business Process..., New Business Development, Analysis, Sales Operations, Business Strategy, Strategy, Change Management, Salesforce.com, CRM, Cross-functional Team..., Human Resources, Time Management, Project Management, Facilities Management, Sales Management, Call Centers, Document Management, Business Analysis, Professional Services, Selling, Sales Process
Education
City University of New York-College of Staten Island 1981 — 1996
Bachelor of Science, Accounting
New York Institute of Technology-Old Westbury 1978 — 1980
James Rulmyr July 2003 - Present
Harvard Business School Community Partners 2006 - Present
International Institute of Connecticut July 2012 - Present
Xerox 1998 - 2003
Pitney Bowes Management Services 1995 - 1997
Oliver Wyman (Mercer Management Consulting) 1993 - 1995
JR Rulmyr & Associates 1991 - 1993
Discovery Communications 1990 - 1991
General Electric Communications & Services Group 1987 - 1990
General Instrument (Motorola Broadband) 1982 - 1987
Skills
Strategic Planning, Mergers, Outsourcing, Non-profits, Corporate Development, Carve-outs, New Ventures, Negotiation, Start-ups, New Business Development, Management Consulting, Mergers & Acquisitions, Program Management, Strategy, Leadership, P&L Management, Due Diligence, Business Development, Nonprofits
Education
Harvard University Business School 1976 — 1978
MBA, Corporate Strategy
Cornell University 1975 — 1976
MS, Industrial Engineering
Cornell University 1971 — 1975
BS, Operations Research
Konica Minolta Business Solutions U.S.A., Inc. October 2006 - Present
SFDCT September 2003 - September 2006
Pitney Bowes Management Services December 1991 - September 2003
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Experience, Operations Management, mail and shipping..., Records Management, Call Centers, Employee Relations, Management, Team Building, Project Management, Customer Service, Outsourcing, Budgets, Coaching, Account Management, Employee Training, B2B, Sales Process, Vendor Management, Process Improvement, Direct Sales, Cold Calling, CRM, Performance Management, Leadership, New Business Development, Selling, Sales Management, Contract Negotiation, Business Development, Key Account Management, Recruiting, Team Management
Education
UMUC 2009 — 2012
Master's degree, Management and HR Management, masters
Central Connecticut State University 1982 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
Robson Homes October 2014 - Present
Pitney Bowes Management Services April 2013 - October 2014
Cisco Systems April 2013 - October 2014
Ajilon 2012 - 2013
LA Arena Company September 2004 - September 2012
Skills
Typing, Microsoft Word, Microsoft Excel, Customer Satisfaction, Customer Service, Accounting, Data Entry, Outlook, Administrative..., Time Management, Access, PowerPoint, Lotus Notes, Microsoft Office, Teamwork, Office Administration, Administration, Administrative...
Education
California State University-Northridge 2008 — 2010
Bachelor of Arts (B.A.), Psychology, Business
Notre Dame de Namur University
Education, Business
TriNet August 2015 - Present
Canon Business Process Services, Inc. March 2013 - July 2015
Pitney Bowes Management Services September 2011 - March 2013
Neopost August 2007 - September 2011
Lanier Professional Services July 2003 - August 2007
Lexmark December 2000 - July 2003
Neopost September 1991 - December 2000
Skills
Solution Selling, Enterprise Software, Sales Operations, Cross-functional Team..., Networking, Sales Process, Account Management, Salesforce.com, Direct Sales, B2B, Cold Calling, Selling, CRM, Sales Management, Business Development, Lead Generation, SaaS, Outsourcing, Key Account Management, Customer Retention, Document Management, New Business Development, Sales, Managed Print Services
Education
City University of New York-Brooklyn College 1984 — 1987
BS, Business Mgmt
Checkpoint® Marketing for Firms, Thomson Reuters July 2007 - Present
BizActions - PDI Global - Thomson Reuters July 2007 - March 2015
PDI Global, Inc. July 2007 - January 2011
Pitney Bowes Management Services May 2006 - June 2007
Sassafras Enterprises, Inc. September 2004 - May 2006
Skills
Newsletters, InDesign, Social Media, Direct Mail, Photography, Social Media Marketing, Illustrator, Packaging, Editing, Layout, Customer Service, Graphic Design, Creative Direction, Adobe Creative Suite, Photoshop, Microsoft Office, Outlook, Administration, CRM databases, Blue Hornet, Invoicing, Brand Development, Publishing, Email Marketing, Marketing Communications, Production, Billing, Client Services, Client Relationships..., Customer Retention
Education
Columbia College Chicago 2000 — 2004
BFA, Graphic Design
Santa Reparata International School of Art - Florence, Italy 2004 — 2004
Printmaking
Pitney Bowes Management Services REPROGRAPHICS TECH.Swiss Post Solutions, Inc.April 2014 - Present
Education
Chicago State University 1977 — 1981
Bachelor's degree, Psychology
The Steely Group February 2014 - Present
The Bradford Exchange September 2013 - February 2014
Preferred Meal Systems November 2011 - September 2013
Oak Park Elementary District 97 August 2008 - April 2011
Preferred Meal Systems 2011 - 2011
The Lenox Suite/ James Hotels 1998 - 2005
Pitney Bowes Management Services 1998 - 1999
IKON Office Solutions 1997 - 1999
Staffing Consultants 1995 - 1998
Skills
Coaching, Management, Staff Development, Employee Relations, Personnel Management, Leadership Development, Customer Service, Compliance, Food Service, Microsoft Office, Painting, Leadership, Performance Management, Onboarding, Human Resources, PowerPoint, Employee Benefits, Training, Public Speaking, Hospitality Management, Process Improvement, Social Media, Recruiting, Non-profits, Team Building, Event Planning, Microsoft Word, Project Management, Microsoft Excel, Promotions, Graphics, Event Management, Talent Management, Marketing, Talent Acquisition, New Hire Orientations, Employee Training, Policy, HRIS, Strategy, Temporary Placement, Hiring, Organizational..., Payroll, Applicant Tracking..., Employee Engagement, Creativity, Change Management, Strategic Planning, Consulting
Education
Northern Illinois University 2013 — 2013
SPHR Certification Course
Concordia University-River Forest 2010 — 2012
MAT
Illinois State University 1988 — 1992
BS, Art
St. Ferdinand
Caregiver Services May 2013 - Present
Pitney Bowes Management Services May 2011 - June 2012
Pitney Bowes Management Services February 2007 - December 2010
Pitney Bowes Management Services August 2001 - January 2007
Pitney Bowes Management Services September 1994 - July 2001
Fried Frank January 1987 - August 1994
US Navy August 1981 - August 1985
Education
City University of New York City College 1980 — 1981
1 year, Physical Education
John F. Kennedy H 1978 — 1980
H.S. Diploma
City College of New York
Hogan Lovells May 2014 - May 2015
Hogan Lovells October 2008 - May 2014
Heller Ehrman February 2001 - October 2008
Thelen Reid & Priest LLP April 2000 - February 2001
Thelen Reid & Priest July 1999 - April 2000
Orrick, Herrington & Sutcliffe LLP June 1997 - July 1999
Latham & Watkins April 1995 - June 1997
Pitney Bowes Management Services June 1989 - April 1995
General Dynamics October 1988 - May 1989
US Navy September 1983 - June 1987
Skills
Litigation, Legal Research, Mediation, Civil Litigation, Microsoft Office, Pleadings, Appeals, Trials, Legal Writing
Education
City College of San Francisco 1996 — 1996
Paralegal Certificate
T.F. North High School
Novitex Enterprise Solutions December 2014 - Present
CUNY City College September 2014 - Present
Midwest, USA.LLC January 2007 - Present
Pitney Bowes Management Services May 2010 - September 2014
New York Presbyterian Hospital January 2008 - November 2008
Skills
Employee Loyalty, Customer Service, Microsoft Excel, Microsoft Word, Organization, Resourceful in the..., Dependable Team Player, Social Media, Time Management, Social Networking, Management, Training, Filing, Teamwork, PowerPoint, Research, Microsoft Office, Invoicing, Strategic Planning, Legal Research, Legal Writing, Legal Assistance, Human Resources, Project Management
Education
Queen's College 2010 — 2012
Bachelor of Arts (BA), Psychology
De La Salle University 2006 — 2007
Bachelor of Arts (B.A.), Psychology
City University of New York City College
Certificate in Paralegal Studies, Law
Williams Lea August 2015 - Present
Novitex Enterprise Solutions October 2013 - Present
Pitney Bowes Management Services September 2011 - Present
Pitney Bowes Management Services June 2006 - September 2011
Pitney Bowes Management Services June 2001 - May 2006
Skills
Customer Support, Logistics, Employee Management, Hospitality, Reprographics, Customer Service, Customer Satisfaction, Long-term Customer..., Mail Service, Customer Oriented, Operations Management, Account Management, BPO, Microsoft Word, Sales, Outlook, Contract Negotiation, Training, CRM, Strategic Planning, Leadership, Microsoft Excel
Education
Ohlone College 2009 — 2010
City College of San Francisco 2007 — 2009
Business Administration and Management, General, 2.9
Information Governance & Compliance Strategies September 2013 - Present
Huron Consulting Group 2007 - August 2013
Sony Pictures Entertainment 1996 - 2007
Pitney Bowes Management Services 1992 - 1996
Skills
Information Management, Document Management, Governance, Litigation Support, Change Management, Enterprise Content..., Records Management, Program Management, Process Improvement, Business Process..., Enterprise Software, Leadership, Content Management, Business Analysis, Contract Negotiation, Management, SharePoint, Knowledge Management, Consulting, CRM, Strategy, Management Consulting, Professional Services, Project Management, Business Intelligence, Mergers & Acquisitions, Vendor Management, IT Strategy, SaaS, Cross-functional Team..., Business Process, Outsourcing, Analysis, Cloud Computing, Software Documentation, Executive Management, Policy, Requirements Analysis, Risk Management, SDLC, Strategic Planning
Education
California State University-Fullerton
BA, Business Administration/Technology
Henry Ford Community College
US Messenger and Logistics June 2010 - Present
Pitney Bowes Management Services October 1999 - October 2009
Skills
Customer Experience, Customer Service, Customer Satisfaction, Team Leadership, Call Centers, Logistics, Social Media, Time Management
Education
Columbia College Chicago 1988 — 2003
B.A, Liberal Arts
Baker & Taylor April 2003 - Present
Pitney Bowes Management Services 1998 - 2000
Florist Transworld Delivery 1990 - 1998
Skills
Sales Operations, Sales Management, Sales, Account Management, New Business Development, Key Account Management, Direct Sales, Marketing, Sales Process, Selling, Cold Calling, Wholesale, Purchasing, Lead Generation, Marketing Strategy, Retail, Product Development, Negotiation, Contract Negotiation
Education
California University of Pennsylvania 1983 — 1988
Bachelor of Business Administration (BBA), Business Administration/Management
Catholic Charities of the Archdiocese of Chicago July 2015 - Present
Aspire Industries April 2014 - November 2014
Neumann Family Services August 2013 - February 2014
St. Sabina Employment Resource Center May 2013 - August 2013
City Colleges of Chicago/Richard J. Daley College January 2011 - February 2013
Roosevelt University September 2008 - January 2011
Jack Morton Worldwide May 2007 - July 2008
Safer Foundation January 2007 - May 2007
Pitney Bowes Management Services October 2001 - October 2006
Arrow Messenger Services February 2000 - October 2001
Skills
Instructional Design, E-Learning, Employee Training, Staff Development, Non-profits, Leadership, Program Development, Employee Benefits, Customer Service, Research, Event Planning, Public Speaking, Leadership Development, Performance Management, Human Services, Training and Development, Human Service Leadership, Management, Program Management, Faculty Development, Faculty Training, Faculty Management, Faculty Relations, Consulting, Life Coaching, Nonprofit Management..., Data Entry, Curriculum Design, Nonprofits, Employee Relations, Team Building, Social Services, Organizational..., Human Resources, Administration, Higher Education, Career Development, Training & Development
Education
Capella University 2011 — 2016
Ph.D. Human Services, Multidisciplinary Studies
Roosevelt University 2009 — 2010
Masters, Training and Development, 3.89 GPA
Roosevelt University 2006 — 2008
Bachelors OF Professional Studies, Organizational Leadership, 3.75 GPA
George Washington High School 1991 — 1995
Diploma, General Studies
Merchant Cash and Capital LLC January 2014 - Present
Merchant Cash and Capital LLC February 2013 - Present
Merchant Cash and Capital LLC January 2013 - February 2013
Canon Business Solutions November 2009 - January 2013
American Red Cross in Greater New York February 2012 - April 2012
Pitney Bowes Management Services July 2006 - December 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Adobe Creative Suite, Adobe Acrobat, Outlook, Time Management, Training, Policy, Telephone Skills, Document Management, Spreadsheets, Printers, Office Administration, Facilities Management, Data Entry, Administrative..., Leadership, Management
Education
City University of New York-John Jay College of Criminal Justice 2011 — 2012
Bachelor of Arts (B.A.), Public Administration
CUNY New York City College of Technology 2008 — 2010
AS, Liberal Arts and Science
Charles Schwab March 2015 - Present
Charles Schwab & Co., Inc January 2012 - March 2015
Big 5 Sporting Goods July 2010 - January 2012
Littleton High School February 2010 - May 2010
Pitney Bowes Management Services 2009 - 2010
Applebee's September 2005 - September 2009
Skills
Customer Service, Inventory Management, Customer Satisfaction, Sales, Time Management, Process Scheduler, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Retail, Cashiering, Outlook, Training, Human Resources, Program Management, Public Speaking, Leadership, Community Outreach, Team Building, Event Management, Access, Coaching, Fundraising, Management, Team Leadership
Education
Central Christian College of Kansas 2005 — 2009
Bachelor of Science (B.S.), Sports Management
AT&T August 2013 - Present
United Processing, Inc. February 2013 - August 2013
Independant Contractor August 2008 - August 2013
Allied Barton Security Services at Carthage College August 2011 - November 2012
Intermatic, Inc June 2001 - March 2009
Pitney Bowes Management Services December 2000 - June 2001
Urban Retail Properties November 1995 - April 2001
Federal-Mogul May 1995 - December 2000
Skills
Microsoft Office, Security, Security Operations, Physical Security, Access Control, Conflict Management, Sports, Refereeing, Officiating, Baseball, Basketball, Football, Safety, Softball, AED, Account Management, First Responder, CCTV, Asset Protection, Troubleshooting, Software Documentation, Leadership, Public Speaking, Internal Investigations, Security Training
Education
College of Lake County 2009 — 2011
A.A.S., Criminal Justice
Round Lake Senior High School 1984 — 1988
Diploma, General Studies
Cushman & Wakefield July 2011 - Present
W&H PROPERTIES/NEWMARK KNIGHT FRANK March 2008 - July 2011
Continuum Health Partners May 2005 - February 2008
Pitney Bowes Management Services April 2004 - May 2005
INTERNATIONAL UNION OF OPERATING ENGINEERS LOCAL #30/NORTHEASTERN ENGINEERS FEDERAL CREDIT UNION December 2001 - November 2003
Channel One News November 1996 - August 2001
Alliance Capital Management October 1994 - November 1996
Skills
Microsoft Office, Property Management, Project Management, Customer Service, Purchasing, Budgets, Facilities Management, Construction Management, Marketing, Disposition, Management, Real Estate Development, Corporate Real Estate, Tenant, Microsoft Excel, Negotiation, Contract Management, Sales, Real Estate, Marketing Strategy, Commercial Real Estate, Team Building, Construction, Contract Negotiation, Leases, Residential Homes, Property, Apartments
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business
Colgate University 1989 — 1994
Mathematical Economics
HGST, a Western Digital company January 2015 - Present
Symantec July 2013 - January 2015
Impetus Technologies August 2012 - July 2013
PBI February 2011 - September 2012
Pitney Bowes August 2005 - February 2011
University of Bridgeport September 2008 - May 2009
Pitney Bowes Management Services June 2004 - August 2005
Pitney Bowes March 2001 - June 2004
PBI September 1999 - March 2001
Purdue Pharma May 1998 - September 1999
Skills
Global Sourcing, Strategic Supplier..., Outsourcing Management, Program Management, Service Delivery, Vendor Management, BPO, Leadership, Thought Leadership, Virtual Teams, Cross-functional Team..., Offshoring, PMP, Solution Development, Change Management, Mentoring, Solution Implementation, Strategic Influence, Vendor Relationships, Third Party Vendor..., Offshore Outsourcing, Project Delivery, Program Implementation, Risk Management, Product Management, Product Marketing, Pragmatic, Cloud Computing, Strategic Planning, Product Development, Business Process..., Telecommunications, Strategy, Team Building, CRM, Project Management, Strategic Partnerships, Outsourcing, Management, Process Improvement, Business Development, Start-ups, Enterprise Software, P&L Management, Consulting, Go-to-market Strategy, Solution Architecture, Project Planning, Security, Business Planning
Education
Capella University 2000 — 2002
MBA, Business, Management, Marketing, and Related Support Services
University of Connecticut 1979 — 1984
BS, Computer Engineering
Loomis Chaffee 1975 — 1979
HS, High School
Electronics Remanufacturing Company, LLC (ERC) June 2015 - Present
Henkel February 2015 - June 2015
Chrysler Group LLC February 2012 - November 2013
Pitney Bowes Management Services July 2010 - February 2012
General Motors September 2005 - April 2009
HRU Technical Resources 2001 - 2005
TTi Global 2000 - 2001
MORPACE International 1998 - 2000
Gongos Research 1997 - 1998
Delphi Diesel Systems 1995 - 1997
Skills
Lean Manufacturing, Supplier Quality, Program Management, Manufacturing, Process Improvement, Continuous Improvement, Automotive, Supply Chain, ISO, Root Cause Analysis, 5S, Supply Management, Manufacturing Operations, Change Management, Technical Writing, PPAP, Supplier Development, Microsoft Office, Supplier Evaluation, Process Optimization, Automotive Aftermarket, SharePoint, Quality Management, Quality Assurance, Access, Supplier Management, Supplier Audits, Service Parts, Process Management, Relationship Management, Employee Management, Conflict Resolution, Process Development, Database Management, Database Administration, Database Development, Experienced Business..., Report Writing, Proofreading, Editing, Corporate Website..., Statistical Data..., Writing Skills, Resume Writing, Speech Writing, Market Research, People Development, Recruiting, SAP R/3, SAP Solutions Manager
Education
Davenport University 1994 — 2002
Bachelor's Degree, Business Management, Women in Management, Quality and Human Resources, 3.67
FHS 1986 — 1990
High School Diploma
Advantage Sales & Marketing May 2015 - Present
Self-Employed December 2010 - Present
Doggie Bath House January 2006 - November 2009
Jackson Hewitt January 2005 - April 2006
Pitney Bowes Management Services October 2002 - March 2003
Postal Plus February 1993 - April 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Outlook, Negotiation, Social Media, Customer Satisfaction, Time Management, Small Business, Social Networking, Data Entry, Event Planning
Education
Columbia College Chicago 1989 — 1993
Bachelor of Arts (BA), Communications
Lincoln College 1986 — 1988
Associate of Arts (A.A.), Communications
Homewood-Flossmoor High School 1982 — 1986
High School, General Studies
Nu Skin Enterprises 2013 - 2014
US Government July 2011 - November 2013
US Army August 2007 - June 2011
US Army February 2004 - July 2007
Pitney Bowes Management Services November 2001 - February 2004
Dewey Ballantine June 2000 - November 2001
Skills
EMS, Logistics, Excel, Microsoft Excel, Management, Purchasing, Budgets, Supply Chain, Transportation, Inventory Control, Marketing, Military, Software Documentation, Warehousing, Operations Management, Team Building, Customer Service, Shipping, Sales, Social Media Marketing
Education
Central Texas College 2009 — 2011
Associates Degree, General Studies
Central Texas College 2008 — 2011
Associate Degree, General Studies
Power Integrations October 2013 - Present
Anadigics October 2005 - October 2013
George Weston Bakeries August 2005 - October 2005
Pitney Bowes Management Services January 2005 - August 2005
BÖWE BELL + HOWELL December 2004 - December 2004
Akrion January 2001 - October 2004
SCP Global Technologies April 1995 - December 2000
Micron Technology April 1990 - December 1994
US Air Force June 1988 - March 1990
Skills
Semiconductor Industry, Semiconductors, Manufacturing, Electronics, Metrology, PVD, Field Service, Automation, CVD, SPC, Design of Experiments, Troubleshooting, Reliability, Test Equipment, Failure Analysis, Electro-mechanical, Lean Manufacturing, Silicon, Robotics, Continuous Improvement, Engineering, Pneumatics, Photolithography, Testing, Equipment Maintenance, Etching, Thin Films, Plasma Etch, IC, Lithography, Vacuum, Oscilloscope, Calibration, Semiconductor Process, Wafer Fab, Product Engineering, Analog, JMP, Equipment Installation, PECVD, Semiconductor..., Yield, Sputtering, Sensors, Mixed Signal, RF, Engineering Management, Photovoltaics
Education
Community College of the US Air Force 1988 — 1990
Electronics Systems
Everett Community College 1984 — 1987
AAS, Aviation Maintenance
GBA
Concorde Career Colleges, Inc. June 2010 - Present
Professional Care Services March 2008 - June 2010
IKON Office Solutions February 2004 - March 2008
Pitney Bowes Management Services September 2002 - February 2004
Skills
Customer Service, Training, Higher Education, Event Planning, Public Speaking, Community Outreach, Leadership Development, Data Entry, Software Documentation, Staff Development, Nonprofits, Research, Microsoft Office, Management, Team Building, General Administrative..., Office Administration, Fundraising, Student Affairs, Computer Software..., Computer Application..., Customer Satisfaction, Project Planning, Multiple Project..., Event Management, Case Management Services, Cross-training, Organization Skills
Education
Christian Brothers University 2003 — 2005
Bachelor of Arts (B.A.), Applied Psychology
Southwest Tennessee Community College 1993 — 1995
General Studies
Kirkland & Ellis LLP July 2004 - Present
BOWNE BUSINESS SOLUTIONS 1998 - July 2004
Xerox 1997 - 1998
PITNEY BOWES MANAGEMENT SERVICES 1993 - 1997
GIBSON, DUNN & CRUTCHER 1986 - 1993
Skills
Leadership, Management, Human Resources, Budgets, Employee Training, Sales, Customer Service, New Business Development, Accounting, Litigation Support, Project Management, Teaching, Negotiation, Business Development, Strategic Planning, Training, Contract Negotiation, Public Speaking, Account Management
Education
California State University-Los Angeles 1974 — 1976
BS, Biology
University of California, Los Angeles 1970 — 1974
Bachelor of Science (B.S.), Biology, General
Venice High School 1968 — 1970
Diploma, Science
The Walt Disney Company January 2010 - Present
APA 2009 - 2009
Electronic Evidence Discovery 2006 - October 2008
Volt Technical Services 2005 - 2006
Kaplan Consulting 1999 - 2005
Pitney Bowes Management Services 1997 - 1998
Pitney Bowes Management Services 1994 - 1996
Xerox 1990 - 1993
Skills
Business Development, International Project..., Litigation Support, Project Management, SharePoint, Business Analysis, Business Intelligence, Data Analysis, Requirements Analysis, Online Research, Market Analysis, SaaS, E-Discovery Consulting, Increasing Sales Revenue, Training, Cross-functional Team..., Online Advertising, E-commerce, P&L Responsibility, Global Sales Rep..., Process Optimization, Award Winner, Customer Satisfaction, Business Process..., Helping Clients Succeed, Proactive self-starter, Problem Solving, B2B Marketing, B2C Marketing, Digital Forensics, SOP development, Critical Thinking, Troubleshooting, Agile Methodologies, Management, Process Improvement, Software Development, Software Documentation, Analysis, Security, Consulting, P&L Management, B2C marketing, Sales
Education
Drew 1979 — 1984
California State University-Long Beach
B Sc Engineering, Computer Science
Apple July 2015 - Present
WOBL Radio 2008 - Present
Ricoh Americas Corporation April 2010 - March 2015
Visium Resources of Northeast Ohio 2010 - 2010
Litigation Management, Inc. May 2007 - August 2009
Pitney Bowes Management Services 1992 - 2007
Agilent Technologies 2000 - 2002
British Petroleum 1989 - 1992
Skills
Account Management, Document Management, Training, Operations Management, Business Development, Workflow Management, Managed Services, Outlook, Project Management, Process Improvement, Customer Satisfaction
Education
Cuyahoga Community College 1995 — 1996
Lakewood High School
Canon Business Process Services, Inc. January 2000 - Present
Uniscribe July 1997 - January 2000
Pitney Bowes Management Services 1995 - 1998
Skills
Certified Associate..., Business Process..., Customer Relations, Process Improvement, Strategic Planning, Operations Management, Business Process Design, Customer Service, Management, Change Management, Outsourcing, Business Process..., Sales Management, Coaching, Team Building, Team Leadership, Salesforce.com, Vendor Management, CRM, Business Process, Program Management, Business Analysis, Six Sigma, Cross-functional Team..., Strategy, Performance Management, BPO, Project Management, Training, Leadership, Sales, Business Development, Customer Satisfaction, Contract Negotiation, Contract Management, Analysis, Management Consulting
Education
Suffolk University 1985 — 1987
Bachelors, History
Castleton State College 1982 — 1985
Bachelor of Science, History
United Water May 2005 - Present
Conseco 2004 - 2005
Pitney Bowes Management Services 1996 - 2002
Skills
Employee Relations, Labor Relations, Recruiting, Job Analysis, Management Coaching, HRIS, Onboarding, Performance Management, Succession Planning, Talent Management, Deferred Compensation, Workforce Planning, Employee Engagement, Talent Acquisition, Employee Benefits, Benefits Administration, Human Resources, Applicant Tracking..., HR Policies, Organizational..., Leadership, Training, Management, Process Improvement, Strategic Planning, Strategy, Coaching, Change Management, Program Management, Leadership Development, Training & Development, Compensation, Team Building, Job Evaluation, Employee Training, Vendor Management, Personnel Management, Interviews, New Hire Orientations, Policy, Customer Service, Project Management
Education
Butler University 2002 — 2004
MBA, Leadership
Purdue University 1991 — 1996
BS Management, Human Resources
TIAA-CREF August 2006 - Present
Pitney Bowes Management Services 1991 - 2006
Bank of America 1990 - 1992
Skills
Operations Management, Contract Negotiation, Management, Process Improvement, Financial Services, P&L Management, Vendor Management, Change Management, Six Sigma, Outsourcing, Relationship Management, CRM, Business Process..., Strategy, Cross-functional Team..., Customer Retention
Education
Northeastern University - Graduate School of Business Administration
MBA, Global Supply Chain Management
Queens University of Charlotte
University of Phoenix
BS, Business Management
Novitex Enterprise Solutions April 1996 - Present
Pitney Bowes Management Services April 1996 - June 2012
GTE/Verizon March 1978 - June 1995
Skills
BPO, Solution Selling, Customer Satisfaction, Operations Management, Outsourcing, Account Management, Sales Process, Managed Print Services, Process Improvement, B2B, Cross-functional Team..., Vendor Management, Customer Retention, Management, New Business Development, Team Building, P&L Management, Customer Service, Document Management, CRM, Project Management, Call Centers, Direct Sales, Business Process..., Salesforce.com, Professional Services, Customer Experience, Service Delivery, SaaS, Team Leadership, Sales Operations, Leadership, Selling, Strategy, Managed Services, Training, Team Management, Change Management, Performance Management, Business Development, Enterprise Software, Scanners
Education
California State University-Northridge 1980 — 1981
Bachelor of Arts (BA), Sociology
Ariel Pools April 2002 - Present
Pitney Bowes Management Services August 1999 - February 2002
CT Corporation August 1998 - May 1999
State Bar of California August 1988 - August 1998
Skills
Call Center, Customer Service, Call Center Development, BPO, Retail, Customer Retention, Telemarketing, New Business Development, Microsoft Word, Microsoft Excel, Copying, Event Planning, Program Management, Outsourcing, New Hire Training, Records Management, Record Storage, Law Librarianship, Educational Instruction, Program Development, Human Resources, Sales, Contract Management, Contract Negotiation, Cross Functional Team..., Call Centers
Education
California State University-East Bay 1980 — 1982
BA, English/History
Fisk University 1977 — 1980
Bachelor of English
Deloitte September 2007 - Present
Best Imaging Solutions February 2006 - September 2007
Uniscribe January 2005 - August 2005
Near North Insurance Brokerage September 2000 - June 2004
First Class, Inc. June 1999 - May 2000
Pitney Bowes Management Services September 1994 - August 1999
Skills
Illustrator, Adobe Acrobat, Access, Lotus Notes, Visio, Purchasing, Microsoft Excel, Microsoft Office 2007, Project Management, Management, SharePoint, PowerPoint, SAP, Process Improvement, Customer Service, Analysis, Outlook, Human Resources, Microsoft Word, Business Process..., Microsoft Office, Leadership, Communication, Training, Troubleshooting, Business Process, Budgets, Risk Management, Marketing, Financial Analysis, Customer Satisfaction, Data Analysis, Vendor Management, Team Leadership, Forecasting, Outsourcing, Software Documentation, Change Management, Negotiation, Insurance, Business Analysis, Program Management
Education
DePaul University 2013 — 2016
•Bachelor of Arts in Accountancy (in progress)
DePaul University 2013 — 2016
Bachelor of Arts (B.A.)
City Colleges of Chicago-Harold Washington College
Hinsdale Central High School 1987 — 1990
Yes
TGI Office Automation September 2009 - Present
Xerox Corporation May 2008 - June 2009
Canon Business Solutions June 2006 - May 2008
Pitney Bowes Management Services April 2000 - May 2006
Skills
Customer Satisfaction, Selling, Outsourcing, Networking, Managed Print Services, Sales Process, Cold Calling, Salesforce.com, Solution Selling, Account Management, Sales Presentations, B2B
Education
City University of New York-Hunter College
Pitney Bowes Management Services March 1999 - Present
Video Update, Inc. January 1995 - December 1998
Education
Cornell College 1990 — 1994
D+H July 2012 - Present
CCMC INC October 2011 - July 2012
Pitney Bowes Management Services March 2011 - October 2011
Preferred Care at Home of Seminole County May 2010 - June 2011
FIS March 2001 - October 2009
Harte-Hanks Data Technologies June 1999 - March 2001
Assiniboine Credit Union, Head Office September 1997 - May 1999
Transcona Credit Union October 1996 - September 1997
Credit Union Central of Manitoba December 1995 - October 1996
Transcona Credit Union December 1993 - November 1994
Skills
Account Management, Project Management, Relationship Management, Customer Service, Business Analysis, Vendor Management, Strategic Planning, Process Improvement, Banking, Salesforce.com, Business Development, Team Building, Risk Management, Sales, CRM, Call Center, New Business Development, Change Management, SDLC, Financial Services, Management, Program Management, Leadership, Coaching, Software Project..., Sales Operations, Strategy, Negotiation, Contract Negotiation, Internet Banking, Lead Generation, Requirements Gathering, PMP, Call Centers, Analysis, Payments, Business Intelligence, Integration, Business Process...
Education
Prosource Inc. 2015 — 2015
CSSBB, Six Sigma Master Black Belt
University of Phoenix 2012 — 2014
Master of Business Administration (MBA)
Project Management Institute
Project Management Professional (PMP), Project Management, Certified
Dalhousie University 1995 — 1998
FCUIC, Credit Union General Studies Program
University of Manitoba, Winnipeg 1986 — 1991
Bachelor of Commerce (Hons), General Management, minor Marketing
Complete Discovery Source December 2011 - September 2013
Complete Discovery Source November 2009 - November 2011
De Novo Legal August 2009 - November 2009
LDSI November 2008 - August 2009
LDSI November 2007 - November 2008
Pitney Bowes Management Services January 2005 - November 2007
Bowne Business Solutions 2001 - 2002
Planet Data 2000 - 2001
Skills
IPRO, Relativity, Westlaw, Trident, Litigation, Litigation Support, Ringtail, Lexis, LAW 5.0, Legal Assistance, Legal Research, ESI, Document Management, Document Review, eCapture, Project Management, Clearwell
Education
City University of New York-John Jay College of Criminal Justice 1998 — 2001
Bachelor of Science, Legal Studies
Regeneron Pharmaceuticals, Inc. January 2010 - Present
American Society of Mechanical Engineers November 2009 - December 2009
New York University School of Medicine October 2008 - October 2009
Memorial Sloan-Kettering Cancer Center May 2005 - February 2007
New York University July 2003 - April 2005
Pitney Bowes Management Services February 1998 - May 2002
Skills
Project Planning, Project Management, Cross-functional Team..., Cross-functional..., Executive Support, Executive...
Education
New York University 2004 — 2008
MPA, Robert F. Wagner Graduate School of Public Service
Rider University
Bachelor of Science, Business Administration; Finance and Global Business
Bucks County Community College
Associate of Arts, Business Administration
American Business School of Paris
Study Abroad, Business Administration and Management, General
Danbury Children's First 2008 - January 2015
Moore Medical LLC April 2011 - December 2014
Danbury Public Schools May 2008 - April 2011
Duracell December 1998 - September 2007
PITNEY BOWES MANAGEMENT SERVICES June 1992 - October 1997
CHRYSLER CAPITAL CORPORATION June 1988 - June 1992
Union Carbide June 1977 - June 1988
Skills
Project Management, Disaster Recovery, Troubleshooting, Information Technology, Research, Management, Leadership, Process Improvement, Windows Server, Vendor Management, Networking
Education
Mercy College 1984 — 1986
BS
Broome Community College 1975 — 1976
AAS
El Camino College 1973 — 1974
AA
Broome Community College 1970 — 1971
Associate of Arts and Sciences (A.A.S.)
Tulane University November 2011 - Present
Pitney Bowes Management Services September 2005 - October 2010
Target March 2007 - February 2008
Pitney Bowes Management Services February 1997 - August 2005
Skills
Customer Service, Customer Retention, Process Improvement, Microsoft Office, Team Building, Lead Generation, Microsoft Excel, Budgets, Strategic Planning, Negotiation, Program Management
Education
University of Phoenix 2011 — 2014
Associate of Arts (A.A.), Network and System Administration/Administrator
Dallas County Community College 2006 — 2007
Computer Repair
warren easton
Vendor Direct Solutions July 2012 - Present
Pitney Bowes Management Services May 2008 - June 2012
Skills
Records Management, Information Management, Document Management, Outlook, Software Documentation, Adobe Acrobat, Database Administration, Data Entry, Access, Document Imaging, Scanners, Content Management, EDRMS, Contract Negotiation, Customer Service, Leadership, Microsoft Excel, Operations Management, Process Improvement
Education
California State University-Long Beach
California Transplant Donor Network January 2013 - Present
Conifer Group, LLC March 2008 - July 2012
Ipsos North America October 2006 - October 2007
Waste Management October 2005 - October 2006
Waste Management October 2005 - September 2006
Western Wood Fabricators May 2005 - October 2005
Napa Valley Marriott Hotel and Spa July 2002 - February 2005
Pinole Point Steel, Inc December 1999 - December 2001
Pitney Bowes Management Services February 1999 - October 1999
Skills
Employee Relations, Administration, Customer Relations, Customer Service, Excel, Microsoft Excel, System Administration, Interviews, PeopleSoft, New Hire Orientations, Human Resources, HRIS, Recruiting, Deferred Compensation, College Recruiting, Employee Benefits, Applicant Tracking..., Onboarding, Payroll, Performance Management, CA Notary Public, Compensation & Benefit, Training, FMLA, Notary Public, Hiring
Education
Contra Costa College 1999 — 2001
HR Management Cert.
Contra Costa Community College 1999 — 2001
Associates Degree, Human Resource Management
Pitney Bowes September 2013 - Present
Pitney Bowes March 2013 - August 2013
Pitney Bowes Management Services June 2012 - March 2013
Pitney Bowes Management Services June 2008 - May 2012
Pitney Bowes January 2006 - May 2008
Tessenderlo Group December 2002 - December 2005
AUSY 1998 - 2002
Skills
Change Management, Process Improvement, Coaching, Performance Management, Outsourcing, Employer Branding, Team Management, Management, HR Consulting, Recruiting, Team Building, Project Management, Employee Engagement, HR Transformation, Employee Relations, Talent Management, BPO, Personnel Management, Organizational..., Human Resources, People-oriented, Strategy, Business Strategy
Education
Vlerick Leuven-Gent Management School 2001 — 2002
Master in Human Resources
Cornell University
HR Strategy, Creating Competetive Advantage through people
Darden Business School
Pitney Bowes Strategic Lead Program
Boston Medical Center March 2000 - Present
Pitney Bowes Management Services 1998 - 2000
Education
Clark University 1969 — 1974
BA, Psychology, Sociology, Film & Photography
Pitney Bowes Management Services July 2007 - Present
Electronic Data Systems 1988 - 2003
Electronic Data Systems 1998 - 2002
Skills
Benefit Administration, Negotiation, New Business Development, Team Building, Imaging, Proposal Writing, BPO, Outsourcing, RFP, Solution Design, Re-engineering, Process Improvement, Change Management, Interviewing, Hiring, Document Management, Operations Management, Business Analysis, Contract Management, Account Management, Six Sigma, Customer Relations, Customer Satisfaction, Strategic Partnerships, Contract Negotiation, Records Management, Pre-sales, Strategic Planning, Business Transformation, Integration, Pricing, Business Process, Planning, Start-ups, Customer Service, Sales Management, Analysis, Continuous Improvement, Solution Architecture, Strategy, Program Management
Education
Davenport University
BBA
Wells Fargo February 2007 - Present
Sebesta Blomberg 2001 - 2006
Metsys Engineering 2000 - 2000
Pitney Bowes Management Services 1993 - 1999
Skills
Management, Technical Writing, Adobe Acrobat, Microsoft Excel, SnagIt, Corporate Communications, Instructional Design, Microsoft Word, Copy Editing, Microsoft Office, Technical Documentation
Education
University of Minnesota-Twin Cities 1997 — 2000
M.Ed., Human Resource Development
Brigham Young University 1977 — 1981
B.A., Near Eastern Studies
PSAV November 2013 - Present
Comcast August 2011 - November 2013
Best Buy November 2009 - July 2011
IKON Office Solutions February 2002 - December 2004
Pitney Bowes Management Services August 2000 - February 2002
Idealease January 1999 - August 2000
SSC Service Solutions February 1998 - December 1999
Skills
Troubleshooting, Team Leadership, Customer Service, Windows, VoIP, Internet, CSG, IP, ACSR, Training, German, Call Centers, Network Administration, Management, Employee Training, Customer Satisfaction, Technical Support, Access, Account Management, Microsoft CRM, Oracle Applications, Leadership, Microsoft Office, Budgets, Team Building
Education
University of Wisconsin-Green Bay 1993 — 1997
BA, German
College of DuPage 2005 — 2005
Computer Programming, A
New York Graphic Society April 2010 - Present
Vertebron,Inc June 2007 - January 2009
Pitney Bowes Management Services May 2000 - June 2007
Johnson & Johnson Professional Inc (formerly Joint Medical Products Corp) March 1986 - January 1999
Johnson & Johnson 1995 - 1999
Johnson & Johnson Professional 1986 - 1999
U.S. Surgical Corporation December 1975 - April 1981
United States Surgical Corporation 1977 - 1980
Skills
Classroom Instruction, Psychology, Classroom, Purchasing, Accounting, Medical Devices, Accounts Payable, Procurement, Process Scheduler, Accounts Receivable, Microsoft Office, Inventory Management
Education
City University of New York-Herbert H. Lehman College 1969 — 1973
BA, Psychology and Education
Sears Holdings Store ManagerCVS2005 - 2008
Rite Aid 2002 - 2005
Oce Business Services 2000 - 2002
Pitney Bowes Management Services 1998 - 2000
Meyers Research Center 1997 - 1998
Audits & Surveys Worldwide 1995 - 1997
Education
College of Mount Saint Vincent 1991 — 1994
BA, Business & Psychology
Ricoh USA April 2012 - Present
IKON Office Solutions, A Ricoh Company June 2011 - April 2012
FedEx Office March 2010 - June 2011
Document Technologies January 2008 - May 2008
Pitney Bowes Management Services January 1985 - December 2007
Skills
Account Management, Business Development, CRM, Customer Satisfaction, Customer Service, Integrated Marketing, Budgets, Salesforce.com, Direct Sales, Sales Process, Solution Selling, Sales, Team Building, B2B, Document Management, Time Management
Education
Community College of Philadelphia 1980 — 1982
Early Childhood Education
DTI LLC June 2015 - Present
Merrill Legal Solutions October 2008 - June 2015
IST Management Services 2007 - 2008
IKON Office Solutions 2000 - 2007
IKON Office Solutions 1999 - 2000
Pitney Bowes Management Services 1992 - 1999
Skills
Document Management, Managed Print Services, Salesforce.com, Training, Records Management, Document Imaging, Litigation Support, Sales, Professional Services, Management, Customer Retention, Solution Selling, Leadership, Sales Process, Budgets, Sales Management, Managed Services, Interviews, Account Management, Outsourcing, Sales Operations, Direct Sales, Cold Calling, Contract Negotiation, CRM, SaaS, Selling, Vendor Management, Sales Presentations, Strategic Partnerships, Customer Satisfaction, Business Development, Lead Generation
Education
California State University-Long Beach 1988 — 1991
Bachelor of Arts, Communications
Fullerton College 1986 — 1988
Associate of Arts, Philosophy
Novitex Enterprise Solutions March 2009 - Present
Pitney Bowes Management Services November 2001 - January 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Outlook, Fax, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Experience, Telephone Skills, Management, Invoicing, Troubleshooting
Education
College of the Redwoods 1979 — 1982
Associate of Arts (AA), Early Childhood Education
California State University, East Bay July 2015 - Present
California State University, East Bay July 2010 - July 2015
California State University, East Bay September 2007 - July 2010
Pitney Bowes Management Services May 2006 - June 2008
California State University, East Bay February 2001 - September 2007
Holiday Inn Express/SFMETRO May 1998 - January 2001
Skylawn Corporation January 2000 - November 2000
Fresno State September 1997 - May 1998
Howard University August 1995 - January 1997
Oakland Unified School District January 1992 - July 1994
Skills
Management, Educational Policy, Local Government, Program Management, Project Management, Customer Engagement, Staff Development, Training, Leadership, Budgets, Public Speaking, Research, Customer Service, Customer Satisfaction, Analysis, Data Analysis, Access, Forecasting, Networking, Leadership Development, Community Outreach, Microsoft Office, Team Building, Program Development, Higher Education, Information Technology, Sales, Team Leadership, Public Policy, Contract Management, System Administration, Business Planning, Marketing, Workshop Facilitation, Coaching, Event Management, Teaching, Government, Operations Management, Process Improvement, Strategic Planning, Human Resources, Logistics Management, Procurement, Administration, Nonprofits, Policy, Organizational..., E-procurement, Data Mining
Education
California State University-East Bay 2013 — 2015
Master of Public Administration (M.P.A.), Public Management and Policy Analysis
California State University-East Bay 2011 — 2013
Bachelor of Arts (B.A.), Political Science and Government
California State University-Fresno 1997 — 1998
BA, Liberal Studies-Higher Education Adminstration
Howard University 1994 — 1997
BS, International Business
Ruby Ribbon, Inc. August 2015 - Present
Rodan and Fields Dermatologists March 2013 - January 2015
Forerun Systems, Inc. October 2008 - February 2013
Pitney Bowes Management Services 2001 - 2003
MessageMedia September 1999 - November 2000
Medical Administration Company/ Pierce Leahy Archives June 1994 - July 1999
Skills
Applicant Tracking..., Talent Acquisition, Employee Relations, Deferred Compensation, New Hire Orientations, HR Policies, Human Resources, Recruiting, Employment Law, Training, Personnel Management, Management, Leadership, Hiring, FMLA
Education
Colorado State University 1996 — 1998
MS Ed., Education, Human Resources Development
Colorado State University 1989 — 1993
BS, Human Development and Family Studies
Schneider National April 2015 - Present
Schneider National August 2011 - April 2015
Schneider National October 2008 - January 2009
Schneider National April 2003 - October 2008
HireKnowledge July 2000 - September 2001
Pitney Bowes Management Services 1997 - 2000
Ritz Camera & Image 1983 - 1986
Skills
Transportation, Trucking, Transportation...
Education
Business and Mangement Center 1979 — 1982
Dallas County Community College
Blue Cross Blue Shield of Michigan June 2012 - Present
Blue Cross Blue Shield of Michigan August 2005 - June 2012
Blue Cross Blue Shield of Michigan January 2003 - August 2005
Blue Cross Blue Shield of Michigan October 2001 - January 2003
Blue Cross Blue Shield of Michigan May 1998 - October 2001
BCBSM 1998 - October 2001
Pitney Bowes Management Services February 1997 - May 1998
Pitney Bowes Management Services September 1995 - February 1997
Personal Therapists, Inc. April 1994 - May 1995
Personal Therapists, Inc. October 1990 - April 1994
Skills
Data Analysis, PeopleSoft, Business Process..., Business Analysis, Financial Analysis, Access development, Board of Escheats, Analysis, Finance, Budgets, Accounting, Accounts Payable, Management, Access, Vendor Management, Process Improvement, Insurance, Health Insurance, Program Management
Education
Oakland University 1994 — 1996
Masters; MBA, Business Administration; Finance & Human Resources Management/Organizational Development
Eastern Michigan University 1993 — 1994
Masters degree, HR/Org. Development
Central Michigan University 1987 — 1989
Bachelor of Science, Business Administration; Human Resources Management
Macomb Community College 1985 — 1986
Associates Degree, General
Konica Minolta Business Solutions U.S.A., Inc. February 2015 - Present
Signature Publishing Services October 2013 - 2014
Visual Response Marketing Group January 2009 - November 2013
Parris Printing April 2010 - March 2013
Pitney Bowes Management Services January 2005 - December 2009
Proforma 2004 - 2006
Standard Register Company 1997 - 2002
R.R Donnelley and Sons January 1994 - January 1997
Advantage Rent-A-Car 1984 - 1994
Skills
Direct Mail, Variable Data Printing, Digital Printing, Print Management, New Business Development, Direct Marketing, Sales Management, Consultative Selling, Marketing Communications, Sales Process, Key Account Management, Selling, Account Management, Offset Printing, CRM, Advertising, Team Building, Strategy, Business Development, Integrated Marketing, Sales, B2B, Pre-press, Lead Generation, Direct Sales, Salesforce.com, Cold Calling, Email Marketing, Management, Marketing Strategy, Marketing, Strategic Partnerships, Solution Selling, Sales Presentations, Sales Operations, Multi-channel Marketing, Product Marketing, Trade Shows, Customer Acquisition
Education
Clemson University 1976 — 1981
BS, Admin. Mgt - Marketing
Qualcomm January 2014 - Present
ManpowerGroup August 2013 - January 2014
ManpowerGroup August 2013 - August 2013
Western Digital August 2011 - November 2012
Kelly Services June 2010 - August 2011
Pitney Bowes Management Services June 2008 - June 2010
Skills
Management, Customer Service, SharePoint, Time Management, Recruiting, Software Documentation, Training, Microsoft Office, Outlook, Program Management, Networking
Education
Clackamas Community College 2003 — 2006
Computer Science
Oregon State University 2001 — 2003
Pre-Pharmacy Studies
Canada Post May 2000 - Present
Pitney Bowes Management Services April 1993 - July 1998
Skills
Operations Management, Process Scheduler, Warehousing, Logistics Management, Shipping, Continuous Improvement, Transportation..., Process Improvement, Supply Chain Management, Negotiation, Team Building, Supply Chain, Distribution Center..., Inventory Management, Warehouse Management, Project Planning, Procurement, Supervisory Skills, Management, Leadership, Change Management, Team Leadership, Organizational..., Strategy, Business Strategy, Performance Management, Business Process..., Leadership Development, Project Management, Coaching, Strategic Planning, Collective Bargaining, Employee Engagement, Business Planning, Budgets, Hazardous Materials, Training, 3PL, Cross-functional Team..., Employee Relations, Customer Service, Business Analysis, Six Sigma, Conflict Resolution, Workforce Planning, Organizational..., Labor Relations, Hazard Analysis, Industrial Safety, Workplace Safety
Education
Centre of Excellence 2011 — 2011
Green Belt Certification, Lean Six Sigma
Centennial College
Buisness Administration
Health Care Resources August 2013 - Present
Pitney Bowes Management Services November 2011 - June 2013
Ricoh 2013 - 2013
Skills
Outsourcing, BPO, Process Improvement, Call Centers, Data Entry, Outlook, Microsoft Excel, Invoicing, Customer Satisfaction, Customer Service, Accounts Receivable
Education
Rider University 2013 — 2015
Accounting
Bucks County Community College
Business
University of Pittsburgh
Bioengineering
The Timken Company January 1998 - January 2009
The Timken Company January 2000 - January 2003
The Timken Company January 1998 - January 2000
Gaston Lincoln Mental Health January 1995 - January 1998
Pitney Bowes Management Services 1990 - 1994
Bank of America 1983 - 1991
Skills
Benefits Administration, Recruiting, Customer Service, Employee Benefits, Administrative..., Employee Relations, Microsoft Excel, Leadership Development, Process Improvement, Coordination, Training, Interviews, Human Resources, HRIS, Outlook, Deferred Compensation, Onboarding, Management, Employee Engagement, Talent Management, Applicant Tracking..., Employee Training, Talent Acquisition, Organizational..., New Hire Orientations
Education
Gaston Community College 1995 — 1997
Associates degree, Business Administration
Broward College
Broward Community College
Central Piedmont Community College
Central Piedmont Community College
Gaston Community College
Associates degree, Business Administration
Health Net October 2012 - Present
Pitney Bowes Management Services June 2005 - September 2012
Health Net January 2005 - June 2005
Safeguard Dental and Vision June 2003 - December 2004
Nickel Nickel October 2000 - July 2003
Skills
Customer Service, Scheduling, Shipping, Vendor Relations, Access, Customer Relations, Problem Solving, Team Building, Team Leadership, Mentoring, Excel, Call Center, Customer Satisfaction, Process Improvement, Administration, Data Entry, Operations Management, Outlook, Lotus Notes, Inventory Management, Word, Microsoft Office, PowerPoint, PeopleSoft
Education
New York Institute of Technology 2007 — 2008
Masters In Business Administration, Management of Technology
Colorado Technical University 2005 — 2007
Bachelor of Science in Business Administration, Information Technology
FedEx Office September 2013 - Present
FedEx Office December 2011 - August 2013
FedEx TechConnect May 2010 - December 2011
Rosen Centre Hotel June 2008 - December 2009
Rosen Hotels, Shingle Creek September 2007 - June 2008
Latham, Shuker, Eden and Beaudine July 1999 - July 2007
United Parcel Service August 1996 - January 2001
Hughes Supply, Inc April 1998 - July 1999
Pitney Bowes Management Services 1998 - 1999
Reed Smith LLP 1989 - 1996
Education
Penn State University 1985 — 1985
Community College of Philadelphia
Document Technologies May 2011 - Present
Pitney Bowes Management Services January 2001 - May 2011
Bowne Business Solutions November 1991 - January 2001
Skills
Document Management, Outsourcing, Operations Management, Process Improvement, Vendor Management, Contract Negotiation, Customer Service, Account Management, Change Management, Team Building, Performance Management, Employee Relations, Business Process..., Project Management, Customer Retention, Managed Print Services, Cross-functional Team..., Leadership, Negotiation, Team Leadership, Project Planning, CRM, Management, Customer Satisfaction, BPO, Business Development, Time Management, Training, P&L Management, Operational Excellence, Strategy, Call Centers, Solution Selling, Salesforce.com, Program Management, Sales Process, Recruiting, Forecasting, Coaching, Logistics, Six Sigma, Contract Management, Budgets, Facilities Management, Human Resources, Records Management, Litigation Support, Software Documentation, Professional Services
Education
Chicago State University
Pitney Bowes Management Services Customer Service RepresentativeCanyon Graphics1996 - 1997
Canyon Graphics 1996 - 1997
Canyon Graphics 1996 - 1997
Canyon Graphics 1996 - 1997
Skills
Call Centers, Customer Satisfaction, BPO, Customer Experience, Outsourcing, Customer Retention, Service Delivery, CRM, Account Management, Team Leadership, Contact Centers, Process Improvement, Workforce Management, Customer Service, Operations Management, Team Building, Customer Relations
Education
California State University-Fullerton 1986 — 1988
BS, Physical Education
California State University-Fullerton 1986 — 1988
Bachelor of Science (BS), Physical Education
California State University-Fullerton 1986 — 1988
Bachelors of Science, Physical Education
Novitex Enterprise Solutions October 2013 - Present
Pitney Bowes Management Services December 2006 - October 2013
Pitney Bowes Management Services August 2002 - December 2006
KINKO'S October 1996 - June 2002
Skills
Administrative..., Lotus Notes, Travel Arrangements, Outlook, Data Entry, Customer Service, Calendaring, Records Management, BPO, Call Center, Fax, Concur, File Management, Office Equipment, Telephone Skills, Confidentiality, Calendars, Call Centers, Scanners
Education
Cal Poly San Luis Obispo 1998 — 2002
Bachelor of Science (B.S.), Graphic Communications
Damar Aerosystems September 2014 - Present
Damar Aerosystems January 2013 - Present
Moulding and Millwork June 2012 - January 2013
Soundair May 2007 - June 2012
Pitney Bowes Management Services August 2006 - May 2007
Skills
Inventory Management, Purchasing, Process Improvement, Customer Service, Microsoft Office, Operations Management, Schedules, Training, Adjustment Of Status, Status Tracking, Cycle Counting, International Shipping, Lean Manufacturing, Aerospace, Airlines, Commercial Aviation, Aviation, Import/Export Operations, Job Scheduling, Purchase Orders, Analysis, Process Scheduler, MRP, Supply Chain, Pricing, Logistics
Education
Remington College-Cleveland Campus 2005 — 2006
Pharmacy Technician
Cleveland State University 2001 — 2003
United States Equestrian Federation June 1995 - Present
NA January 2003 - 2011
Pitney Bowes Management Services 1992 - January 2007
Law Enforcement September 1969 - August 1993
Skills
USMC Rifle Team, Service Competition, Management, Inventory Management, Team Building, Customer Service, Operations Management, Customer Satisfaction, Microsoft Office, Business Services, P&L Management, Distribution Center..., Budgets, Public Speaking, Coaching, Microsoft Word, Training, Facilities Management, Strategic Planning, Leadership, Change Management
Education
John Jay College of Criminal Justice 1987 — 1990
BS, HR, Ciminal Justice
UCSF November 1995 - Present
Pitney Bowes Management Services 1992 - 1996
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Outlook, Public Speaking, Nonprofits, Research, PowerPoint
Education
California State University-Sacramento 1990 — 1993
BA, Interior Design
McDonald's Corporation March 2013 - Present
McDonald's Corporation January 2012 - March 2013
Pitney Bowes Management Services July 2011 - December 2011
McDonald's Corporation July 2003 - July 2011
Education
Cleveland State University
Bachelor's degree, Psychology
Colorado Technical University
certification, Wedding & Event Planning
Pitney Bowes Management Services January 2012 - Present
Aaron Brothers December 2003 - February 2011
Education
California State University-Hayward - School of Business and Economics 2001 — 2006
BA, Business
Yale-New Haven Hospital May 2013 - Present
Bridgeport Hospital May 2000 - May 2013
Pitney Bowes Management Services June 1989 - April 2000
Skills
Benefits Administration, Benefits, HRIS, Customer Service, FMLA, Outlook, Excel, Employee Benefits, PowerPoint, Microsoft Office
Education
Central Connecticut State University 1982 — 1986
Morgan High School, Clinton CT 1978 — 1982
Quorum Review - Independent Review Board February 2013 - Present
EMP Museum March 2013 - Present
Musician 1970 - Present
Pitney Bowes Management Services December 2010 - December 2012
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Process Improvement, Outlook, Document Management, Data Entry, Software Documentation
Education
Cleveland State University 1989 — 2006
Bachelor of Arts (B.A.), Anthropology
Oberlin Conservatory of Music 1988 — 1989
Technology In Music And Related Arts
Fairview Highschool
Philadelphia Financial Life Assurance Company September 2014 - Present
David's Bridal Corporate Office September 2010 - September 2014
Pitney Bowes Management Services May 1995 - September 2010
Kenward Mailers Inc. 1984 - 1992
Skills
Proficiant with Fedex..., Proficient with Ups..., Proficient with..., Proficient with Adobe..., Time Management, Transportation, Human Resources, Inventory Management, Customer Satisfaction, Outlook, Technical Support, Vendor Management
Education
Community College of Philadelphia 1982 — 1983
Thomas Edison High School 1979 — 1982
High School Diploma, Woodshop
Pitney Bowes Management Services August 2006 - Present
Pitney Bowes Management Services 2006 - 2012
The Home Depot September 2004 - August 2005
Education
CUNY York College 1998 — 2003
Bachelor of Science (BS), Business Administration and Management, General
Campus Magnet High School 1995 — 1998
High school diplomat
Pitney Bowes Management Services May 2012 - Present
Education
Bryant & Stratton College-Cleveland 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Paralegal
H&R Block January 2015 - Present
H&R Block September 2014 - December 2014
H&R Block January 2009 - September 2014
Quality Litigation Services October 2009 - March 2013
American College of Radiology May 2008 - February 2009
Williams Lea October 2006 - March 2007
Pitney Bowes Management Services June 2000 - October 2006
Skills
Adobe Acrobat, Microsoft Excel, PowerPoint, Sales, Resolve Issues, Communication, Microsoft Office, Marketing, Project Management, Litigation Support, Customer Service, Data Conversion, Analytical Skills, Professional Mentoring, Team Leadership, Instructor-led Training, Troubleshooting, Databases, Document Management, Database Admin, Database Management, Ediscovery, Job Scanning, Summation, Detailed Organization, Law PreDiscovery, Concordance, Ringtail, TextPad, Database Searching, Image Processing, Image Manipulation, OCR, Deliverables, Digital Printing, Quality Assurance, Database Design, Data Coding, IPRO, Computer Hardware, Team Building, Teamwork, Income Tax, Tax Advisory, Retail, Tax Preparation, Budgets, Customer Retention, Management, Time Management
Education
Drexel University 2010 — 2016
Bachelor of Science (B.S.), Computing Security and Technology
Community College of Philadelphia 2002 — 2004
Associate of Science (AS), Computer Programming
Pitney Bowes Management Services October 2010 - Present
Skills
Computers, copiers, fax machine, Letterpress, Postage Meter, Postal Regulations, Postal Affairs, Medical Devices, Medical Records, Confidentiality, Program Management, Leadership, Team Leadership
Education
Park University 1995 — 2009
Bachelor of Applied Science (B.A.Sc.), Social Psychology
Central Michigan University 1999 — 2001
Master's degree, Human Resources Management/Personnel Administration, General
Pitney Bowes Management Services Finance AnalystGuoxin Lucent Technologies Network Technologies Co., Ltd.September 1996 - February 2002
Education
County College of Morris 1996 — 1999
Associate of Arts and Sciences (AAS), Telecommunications Engineering
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Economics
Pitney Bowes Management Services 1999 - 2011
Freelance 1982 - 1996
Education
New School University 1978 — 1980
Master of Arts in Media Studies, Film, Video
Fordham University 1968 — 1969
Master of Arts in Teaching, Secondary Education - English
Brooklyn College 1964 — 1968
Bachelor of Arts, English, Television Production
ABBTECH (Internal Revenue Service) November 2014 - January 2015
Remedy (Xerox) February 2014 - June 2014
Computer For Everyone June 2013 - February 2014
Nelson Staffing August 2012 - December 2013
Ravenswood City School District June 2013 - June 2013
Varian Medical Systems March 2002 - April 2012
Pitney Bowes Management Services 1999 - 2012
Gartner Inc April 2010 - October 2011
Varian, Inc. 2001 - 2010
Sunset Magazine May 2007 - June 2009
Skills
Operated high volume..., Copied, scanned and..., Ran Fiery Command..., •Operated Fiery..., Performed binding and..., Fedex Ship Manager,..., Prepared custom form,..., Shipped materials and..., Moved publications from..., Maintained and..., Microsoft Excel, Customer Satisfaction, Teamwork, Customer Service, Data Entry, SharePoint, Counted inventory of..., Received and unpacked..., Organized,..., Built boxes for..., Checked contents..., Excel, Word, Outlook,..., Operated a pallet jack, Installation and..., Ping IP address...., Recorded tracking..., Recorded, scheduled,..., Sort, distribute and..., Communicated with..., •Install motherboards,..., Upgrade Windows XP OS..., Use of command line, Map network printers...., Troubleshoot and repair..., •Ping IP address...., •Skilled with PC,..., •Install single..., •Install CAT 5 and CAT..., Use of Multimeter,..., Hiren's boot disk;..., CCleaner to analyze..., Display Link docking..., Lenovo X1 Carbon with..., •Downloaded, installed..., Changed BIOS in IDE,..., Use of script to...
Education
Job Train 2012 — 2013
Certificate, Computer Service Technician
College of San Mateo
Associate of Arts (AA), Technical Arts/ Graphics
Wolters Kluwer ELM Solutions March 2015 - Present
Wolters Kluwer ELM Solutions June 2014 - March 2015
Pitney Bowes Management Services July 2008 - August 2013
Pitney Bowes Management Services April 2007 - July 2008
RR Donnelley (formerly Moore Wallace) January 1998 - April 2007
Trilegiant (formerly Cendant) September 1990 - January 1998
Skills
Document Management, Performance Management, Outsourcing, Change Management, Six Sigma, Vendor Management, Operations Management, Operational Excellence, Process Improvement, Business Process..., Service Delivery, Business Process, Customer Experience, Business Transformation, Customer Satisfaction, BPO, Cross-functional Team..., Sla, CRM, Business Analysis, Team Management, Stakeholder Management, Quality Assurance, Project Delivery, Process Engineering, Program Management, IT Service Management, Shared Services, Service Management, PMO, Project Management, Management, Analysis, Resource Management, ITIL, Software Documentation, Project Portfolio..., IT Management, IT Operations, PMP, IT Outsourcing, ERP, IT Strategy, Governance, Managed Services, SDLC, Visio, Requirements Gathering, Microsoft Office, MQC - Mailpiece Quality...
Education
University of New Haven
Masters Degree - Business Administration (MBA)
Bryant University
Bachelors Degree - Business Administration (BS), Marketing Concentration
CBRE Inc. May 2013 - Present
O'Reilly Auto Parts August 2010 - May 2013
Pitney Bowes Management Services February 2004 - August 2010
Advance Auto Parts April 1999 - September 2004
Wallis Companies June 1995 - April 1999
Skills
Retail, Loss Prevention, Merchandising, Store Management, Inventory Management, Inventory Control, Visual Merchandising, Customer Service, Profit, Retail Sales, Customer Satisfaction, Store Operations, Sales, Microsoft Office, Microsoft Excel, Management, Training, Leadership, Logistics, Scheduling, Operations Management
Education
Columbia College 2008 — 2014
Bachelor of Science, Business Administration/Human Resource Management
Administrative Resource Options / Mondelez International December 2013 - Present
Pitney Bowes Management Services February 2004 - Present
Mondelēz International October 2012 - December 2013
Kraft Foods Group February 2000 - February 2004
Nabisco Biscuit Company May 1979 - February 2002
Skills
Leadership, BPO, Outsourcing, Call Centers, Management, Vendor Management, Service Delivery, Customer Satisfaction, Process Improvement, Sla, Team Management, Operations Management
Education
Essex County Vocational School 1978 — 1979
Graphics-Printing
Glen Ridge High School 1974 — 1978
County College of Morris
Pitney Bowes Management Services January 2001 - Present
Mystic Bakery January 1974 - September 2000
Skills
Customer Service, Transportation, Employee Training, Small Business
Education
Bunker Hill Community College
Associate of Arts (AA)
Pitney Bowes Management Services January 2012 - Present
Pitney Bowes January 2011 - Present
Target November 2009 - September 2010
Education
Florida A&M University 2005 — 2010
Bachelor's degree, Criminal Justice and Corrections
Colorado Technical University
IST Management Services March 2014 - Present
Novitex Enterprise Solutions October 2013 - March 2014
Pitney Bowes Management Services April 2003 - October 2013
Pitney Bowes Management Services April 2001 - March 2003
Anacomp, Inc., Charlotte, NC (formerly First Image Management Co) June 1992 - June 2000
First Image Management Company (formerly First Data) June 1988 - May 1992
First Data (formerly Endata, Inc.) 1987 - May 1988
Skills
Bulk Mailing, Records Management, Image Manipulation, Change Data Capture, Mail Sorting, Procedure Manuals, Copier Services, Receptionist Area...
Education
Strayer University-North Carolina 2005 — 2006
Computer and Information Sciences and Support Services
Central Piedmont Community College 1986 — 1987
Diploma / Certificate, Computer Operations
Allstate May 2010 - Present
University of Phoenix 2010 - 2014
Allstate 2010 - 2014
Compass Group October 2005 - May 2008
USD 500 July 2003 - June 2005
Pitney Bowes Management Services May 2002 - July 2003
University of Kansas Medical Center June 2000 - May 2002
State Farm May 1998 - June 2000
Skills
Knowledge which..., Underwriting, Insurance, Life Insurance, Property & Casualty..., Commercial Insurance
Education
University of Phoenix-Charlotte Campus 2011 — 2014
Bachelor of Science, Busines with Concentration in Management
Central Piedmont Community College 2006 — 2008
Associate of Arts (AA), Business Administration and Management, General
Longview Community College
Associate of Science (A.S.), Business Administration and Management, General
Norfolk State University
Bachelor of Arts (B.A.), Communication and Media Studies
Piscataway High School
Diploma, Marketing
Novitex Enterprise Solutions January 2014 - Present
Pitney Bowes Management Services February 2006 - January 2014
Document Technologies Inc June 2000 - January 2006
Xerox Business Services March 1988 - June 2000
Record Copy Service February 1983 - March 1988
Skills
I am very self..., Customer Service, Writing, Account Management
Education
Columbia College Chicago 1978 — 1980
TV/Radio Directing and Producing, Freshman
Richards Vocational High School 1974 — 1978
Diploma, Accounting/English
Progressive Technology Federal Systems (PTFS) August 2015 - Present
OMNIPLEX World Services Corporation July 2013 - Present
Maxim Health Services (Healthcare) October 2012 - June 2013
Talented Cleaning Services, LLC November 2006 - November 2008
Aquilent, Inc. (IT -Government Contractor) February 2006 - November 2006
MICROS Systems Inc May 1997 - November 2004
Pitney Bowes Management Services February 1992 - May 1997
Skills
Team Building, Customer Service, Leadership, Training, Management, Strategic Planning, Microsoft Office, Account Management, Process Improvement, Human Resources
Education
Clarion University of Pennsylvania
Bachelor of Science (B.S.), Psychology