Experience
Xerox  June 2012 - Present
ACS Healthcare Provider Solutions   November 2007 - May 2012
24 Hour Fitness  August 2005 - November 2007
Fair Isaac  May 2003 - February 2005
Diversified Healthcare Services, Inc.   February 1999 - September 2003
Diversified Healthcare  1993 - 1999
Farmers Insurance  1990 - 1993

Skills
Account Management, Insurance, Project Management, Process Improvement, Software Quality..., Compliance, Business Analysis, SDLC, Software Documentation, Product Development, Workers Compensation, Vendor Management, Analysis

Education
Las Positas College
Associate of Arts (A.A.)

Experience
Consultant Mary Kay Cosmetics   January 2015 - Present
Graphic Desginer   March 2010 - Present
Belk  May 2014 - June 2014
The Art Institute of Raleigh-durham  March 2013 - June 2014
ACS Healthcare Provider Solutions   October 2011 - December 2011

Skills
Painting, Fine Art, Art, Drawing, Visual Arts, Sculpture, Contemporary Art, Oil Painting, Mixed Media, Acrylic, Watercolor, Printmaking, Photography, Illustration, Photoshop, Art Education, Craft, Collage, Galleries, Illustrator, Digital Art, Graphic Design, Adobe Design Programs, Digital Illustration, InDesign, Adobe Fireworks, Layout, Digital Painting, Visual Communication, Image Manipulation, Posters, Ceramic, Portrait Painting, Graphics, Art History, Digital Photography, Logo Design, Image Editing, Murals, Typography, Art Direction, Concept Design, Acrylic Painting, Vector Illustration, Storyboarding, Book Design, Screen Printing

Education
The Art Institute of Raleigh-Durham   2012 — 2014
Associate of Arts and Sciences (AAS), Graphic Design

Experience
Unversity of Colorado Denver   July 2007 - Present
ACS Healthcare Provider Solutions   2005 - 2007
OSMI (Offenders with Severe Mental Illness)   2004 - 2005
HealthTrans  2004 - 2004
McKesson Health Solutions  2002 - 2003
PacifiCare Health Systems  1997 - 2002

Skills
Mental Health Counseling, Individual Counselling, Family Therapy, Group Therapy, addictions counselor;, Substance Abuse..., Dual Diagnosis, Pharmacy Benefit..., Healthcare Management, Healthcare Information..., Customer Service, Account Management, Therapeutic Crisis..., Medical Billing, Licensed Professional..., Business Analysis

Education
Regis University   2002 — 2007
MA Counseling Psychology, Psychology

Metropolitan State College of Denver
Bachelor of Arts (BA), Psychology

Experience
MOPS International  December 2011 - Present
Managment Consultants, Inc.   March 2013 - Present
MOPS International  June 2007 - December 2011
American Red Cross  April 2004 - August 2005
ACS Healthcare Provider Solutions   September 2002 - June 2003
US Air Force Reserve  August 2000 - October 2002
US Air Force Reserve  April 2001 - January 2002
USAF  December 1994 - January 1997

Skills
Leadership, Program Management, Training, Leadership Development, Nonprofits, Employee Training, Public Speaking, Strategic Planning, Management, DoD, Military, Budgets

Education
Liberty University   2013 — 2014
Master of Arts (M.A.), Human Services - Military Resiliency

Regent University   2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership, Cum Laude

Experience
doctors making housecalls  October 2014 - Present
Measurement Incorporated  May 2014 - June 2014
RTI International  September 2013 - January 2014
Measurement Incorporated  May 2013 - June 2013
It's Done Client Support Professional   December 2012 - February 2013
Measurement Incorporated  April 2012 - June 2012
ACS Healthcare Provider Solutions   December 2011 - March 2012
SOS Staffing  August 2011 - December 2011
Walmart  May 2010 - August 2010
Spherion  January 2010 - February 2010

Skills
Microsoft Office, Radio, Broadcast, Writing For The Web, Writing For Print, Writing For Broadcast, Reservations, Administrative Support, Customer Service, Administrative..., Public Speaking, Accounts Payable, Microsoft Excel, Editing, Management, Sales, Budgets, Human Resources, Blogging, Fundraising, Administrative...

Education
Shaw University   2007 — 2011
Mass Communications/ Religion and Philosophy

Durham Technical Community College   1999 — 2003
Associate, Computer Information Systems

Laguardia Community College   1984 — 1987
Associate Degree, Applied Science-Animal Health Technology

Tuskegee University   1979 — 1982
none, Animal Science

Experience
Systems Made Simple, a Lockheed Martin Company  November 2013 - Present
Forfeiture Support Associates  May 2013 - November 2013
Xerox  March 2012 - May 2013
ACS Healthcare Provider Solutions   November 2010 - February 2012

Skills
Data Analysis, Process Improvement, Customer Service, Accounts Payable, Microsoft Excel, Access, Financial Reporting, Financial Analysis, Database Design, Contract Management, Account Management, Payroll, Microsoft Office, Microsoft Word, Management, Training, Money Market Accounts, Contract Negotiation, Sales, Warehouse Management, Outlook, Federal Government, State Government, Medicaid, Medicaid Managed Care, Pilot Projects, Government Contract..., Procedure Development, Financial Policies &..., Website Development, eCommerce

Education
Texas State University   2014 — 2016
Master of Business Administration (M.B.A.)

The University of Texas at Austin   2002 — 2012
Bachelor of Science (BS), Philosophy, Business Administration

Richland Community College   2001 — 2005
Associate of Science (AS), Business/Commerce, General

Experience
Express Scripts  September 2015 - Present
Express Scripts  March 2014 - September 2015
Physicians' Pharmaceutical Corporation  January 2013 - November 2013
Keystone Pharmacy Services, LLC   March 2012 - November 2013
Physicians' Pharmaceutical Corporation  July 2008 - December 2012
American Association of Dispensing Practitioners   July 2006 - June 2008
ACS Healthcare Provider Solutions   September 2001 - July 2006

Skills
Pharmacy Technicians, Microsoft Office, Management, Problem Solving, Pharmaceutical Industry, Pharmacy, Client Relations Skills, Healthcare, Customer Service, Managed Care, Leadership, Medicaid, Hospitals, Physicians, Insurance, Public Speaking, HIPAA, Pharmacy Benefit..., Healthcare Management, Medicare, Healthcare Consulting, Team Building, Physician Relations, Training, Provider Relations, Outlook, Account Management

Education
King College   2011 — 2012
Master of Business Administration (MBA), Healthcare Administration, 3.808

Tusculum College   2009 — 2010
BS, Organizational Management

Miami Dade Community College   1995 — 1999
AA, Pre-Pharmacy

Experience
Pickle Support Inc   May 2014 - Present
Computer Fix Expert LLC   April 2014 - May 2014
iYogi Inc.  January 2010 - March 2014
ACS Healthcare Provider Solutions   October 2008 - December 2009

Skills
Remote Access, Networking, Network Security, Computer Repair, Software Installation, VPN

Education
Manchester Community College
Associate's degree

Experience
Quintiles  February 2008 - Present
ACS Healthcare Provider Solutions   2002 - 2008
PowerPay  2001 - 2002
Ziptone   January 2000 - August 2001

Skills
Applicant Tracking..., Lotus Notes, Team Leadership, Workforce Planning, Performance Management, Employee Engagement, PeopleSoft, Employee Relations, HR Consulting, Talent Acquisition, Onboarding, Personnel Management, Benefits Administration, Employee Benefits, Payroll, Human Resources, Training, ADP Payroll, Interviews, Management, CRM, Vendor Management, College Recruiting

Education
Chubb Institute   1992 — 1993
Computer Programming

Montclair State University   1981 — 1985
Bachelor's degree, Political Science / Public Administration

Experience
Community Health Center Association of Connecticut  March 2013 - Present
ACS Healthcare Provider Solutions   January 2005 - March 2012
Superior Consultant Company  October 1998 - January 2005
The Hospital of Central Connecticut  March 1997 - October 1998
Waterbury Hospital  December 1990 - September 1996

Skills
IT Operations, Project Management, Strategic Planning, Process Improvement, Change Management, System Evaluation /..., Solution Development, Vendor Management, Solution Architecture, Data Center, Strategy, IT Strategy

Education
Buffalo State College
Bachelor of Science (BS), Industrial Engineering

SUNY Stony Brook
Master of Science (M.S.), Industrial Management

Experience
EBSCO Publishing  July 2011 - Present
citadelsecurities   August 2010 - July 2011
McAfee  2009 - 2010
ACS Healthcare Provider Solutions   2007 - 2009

Skills
.NET, ASP.NET, ASP.NET MVC, C#, SQL, SDLC, XML, IIS, Agile Methodologies, SOA, AJAX, JavaScript, Microsoft SQL Server, TFS, VB.NET, jQuery, ASP.NET Web API

Education
Robert Morris University   2005 — 2007
Masters, Internet Information Systems

Jawaharlal Nehru Technological University   2000 — 2004
Bachelor's degree, Computer Engineering

Experience
MassMutual Financial Group  March 2014 - Present
Northeast Utilities  December 2008 - March 2014
ACS Healthcare Provider Solutions   October 2005 - December 2008
IBM  January 2002 - October 2005

Skills
VMware, Windows Server, Remote Desktop, TCP/IP, VPN, Citrix Metaframe, UNIX utilities, IBM Mainframe, HP Server Hardware, HP Insight Manager, Active Directory, Computer Hardware, Information Technology, CICS, IBM AS/400, IBM Tivoli, EMC Storage, EMC Networker, Change Management, JES2, DB2, Cerner, Meditech, McAfee, LAN-WAN, Lotus Notes, Remedy Ticketing System, Management Skills, Computer Maintenance, Customer Experience, Computer Network..., Operations Management, OS/400, OS/390, Tape Libraries, Tape Management, Microsoft Office, Server Administration, Windows, z/OS, IPL, ITSMF, Netview, Remedy 7, Microsoft SharePoint..., Microsoft SharePoint..., SharePoint Designer, Business Workflows, Lync, Microsoft Exchange

Education
Southern Connecticut State University   1999 — 2003
Bachelor of Science (B.S.), Computer Science

Southern Connecticut State University   1999 — 2003
Bachelor of Science (B.S.), Computer Science

Experience
ACS Healthcare Provider Solutions   December 2011 - Present
UnitedHealth Group  June 2010 - November 2011
Sisters of St. Francis Health Centers   September 2003 - June 2010

Skills
Healthcare Management, Healthcare, Public Policy, Customer Service, Compliance, Governance, HIPAA, Journalism, Research, Technical Writing, Legislative Research, Legislative Policy, Administration, Physicians, Insurance, Medical Coding, Medicaid, Project Management, Strategic Planning, Program Management, Leadership, Public Speaking, Training

Education
Keller Graduate School of Management of DeVry University   2007 — 2007
Master of Business Administration (MBA), Health/Health Care Administration/Management

Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management and Services

Experience
Self Employed  December 2012 - Present
WTPC, LLC   June 2012 - Present
H&R Block  January 2013 - April 2013
UCB Pharma  September 2008 - May 2011
ACS Healthcare Provider Solutions   May 2006 - August 2008
ACS Healthcare Provider Solutions   June 2003 - May 2006
Associated Credit Union  July 2002 - June 2003

Skills
Federal Drug Rebate..., Healthcare Billing and..., Quantitative/Qualitative..., Troubleshooting, Research, Reporting & Analysis, Documentation Practices, Quality Auditing, Trend Analysis, Team Leadership, Motivation, Customer Service, Communication Skills, Highly detail oriented, Adaptability, Manageability, Microsoft Office

Education
Keller Graduate School of Management   2004 — 2006
Master; CPA Candidate, Accounting and Financial Management

Jackson State University   1997 — 2001
Bachelor, Business Administration; Business Management

Experience
Tableau Software  April 2015 - Present
Tableau Software  October 2013 - April 2015
IBM  October 2012 - October 2013
International Business Machines  January 2011 - December 2012
ACS Healthcare Provider Solutions   January 2010 - January 2011
Bazaarvoice  June 2008 - October 2010

Skills
MySQL, PHP, Microsoft Excel, VBA, JavaScript, HTML, Microsoft Word, Coremetrics Analytics, Tableau, Oracle SQL, PowerPoint, Mac OS X, Linux System..., jQuery UI, PostgreSQL, Windows 7, Bash, Web Design, Requirements Analysis, Data Analysis

Education
The University of Texas at Austin   2004 — 2008
Bachelor of Business Administration (BBA), Marketing

University of New South Wales   2007 — 2007

Experience
AECOM (for US Navy Medicine)   October 2011 - Present
CACI International Inc/106th Signal Brigade-US Army   October 2010 - October 2011
Tek Systems  June 2010 - July 2010
Commercial Metals Company  September 2008 - February 2010
USAA  March 2004 - June 2008
ACS Healthcare Provider Solutions   March 2002 - May 2004

Education
University of Texas at San Antonio   1987 — 1994
MBA, Business

National University   1979 — 1981
BBA, Management Information Systems

Experience
RGP  October 2014 - Present
Midas+ Solutions, A Xerox Company   September 2013 - October 2014
Midas+ Solutions, A Xerox Company   July 2010 - September 2013
Tanner Health System  July 2009 - July 2010
ACS Healthcare Provider Solutions   April 2003 - July 2009
ACS Healthcare Provider Solutions   December 1997 - April 2003
Tanner Medical Center  1992 - December 1997

Skills
Project Management, Conflict Management, Healthcare, Healthcare Information..., Process Improvement, Hospitals, Healthcare Management, Software Documentation, EHR, EMR, Access, SharePoint, Training, Emergency Management, Fundraising, System Administration, Informatics, Healthcare Consulting, Leadership, Managed Care, HIPAA, Clinical Research, Visio, Team Leadership, Meditech, HL7, Integration, Analysis, Inpatient, Quality Assurance, Databases, Quality Management, Performance Improvement, Revenue Cycle, Software Implementation, Revenue Cycle Management, Ambulatory, CPOE, Program Management, Business Analysis, Software Project..., Risk Management, Data Analysis, Business Process..., SDLC, Requirements Analysis

Education
West Georgia Technical College   2013 — 2013
Certificate, Project Management

Southern Polytechnic State University
Certificate, Quality Management

University of West Georgia
Certificate, Leadership

Western Michigan University
BS, Geophysics, Math

Hillsdale High School

Experience
Public Consulting Group  November 2008 - Present
ACS Healthcare Provider Solutions   July 2005 - August 2008

Skills
Microsoft Excel, Access, PowerPoint, Microsoft Word, Microsoft Office, Outlook, Organizational..., Organizational..., Reporting & Analysis, Data Analysis

Education
Loyola Marymount University   1982 — 1984
Bachelor's Degree, Fine & Communication Arts

Experience
American Cancer Society  July 2015 - Present
Magenic  July 2014 - July 2015
Manning Publications Co.  June 2014 - April 2015
Verizon Telematics, Inc.   March 2013 - July 2014
Hughes Telematics, Verizon Enterprises   August 2012 - February 2013
Booz Allen Hamilton  September 2010 - August 2012
Northrop Grumman  January 2004 - September 2010
Centers for Disease Control and Prevention  February 2004 - March 2010
ACS Healthcare Provider Solutions   January 2000 - January 2003

Skills
Program Management, Integration, Process Improvement, Strategy, Product Management, Project Management, Management Consulting, Business Process, Change Management, Software Development, Enterprise Software, Requirements Analysis, Strategic Planning, Business Strategy, Cross-functional Team..., Management, Analysis, Account Management, New Business Development, Mobile Technology, Leadership, iOS, Customer Engagement, PMP, IT Management, IT Strategy, Technology Management, PMO, Business Development, Software Project..., Vendor Management, Strategic Partnerships, German, Rapid Prototyping, Swift

Education
Georgia Institute of Technology - Georgia Tech College of Management   2010 — 2011
Global Executive MBA, Focus on International Business

The University of Georgia   1993 — 1997
BA, Latin

United States Signal Corp School   1992 — 1993
Certificate, Electronics

Experience
HP Enterprise Services  May 2011 - June 2013
IBM  August 2010 - February 2011
ACS Healthcare Provider Solutions   January 2004 - May 2009

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML

Education
Nassau Community College   1988 — 2001
Associate's degree, Accounting and Business/Management

Hempstead High School   1984 — 1988
High School Diploma

Experience
Jordan Health Service (formerly Accord Home Care)   May 2015 - Present
Accord Home Care, Inc.   August 2003 - Present
ACS Healthcare Provider Solutions   May 2003 - July 2003
ACS Healthcare Provider Solutions   August 1998 - July 2003

Skills
Healthcare, Medicare, Home Care, Program Development, PMP, Program Evaluation, Project Delivery, Program Management, Healthcare Information..., Case Managment, Public Health, Grants, Social Services, Governance, Grant Writing, Healthcare Management, Case Management

Education
Louisiana State University-Eunice

Temple College

Experience
Unity Church of the Hills  August 2015 - Present
Marsh USA Inc.  May 2006 - Present
Unity Church of the Hills  February 2011 - November 2014
ACS Healthcare Provider Solutions   June 2002 - November 2005

Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Microsoft Word, Health Insurance, Staff Development, Training, Outlook, Call Centers, Administrative..., Team Building, Sales, Analysis, Public Speaking, Coaching, Video Production, Video Editing, Videography, Film Production, Musical Theatre, Theatre, Stage Management, Stage Lighting, Acting Training, Process Improvement, Event Planning, Software Documentation, Social Networking, Leadership, Editing, Marketing, PowerPoint, Human Resources, Time Management, Customer Satisfaction

Education
The College of Santa Fe   1998 — 2000
Film/Cinema/Video Studies

Booker T Washington HS PVA   1995 — 1998
Theatre/Theater, 12

Experience
Cvent  September 2014 - Present
New Relic, Inc.   January 2014 - August 2014
Cvent  October 2012 - January 2014
Northwest Evaluation Association  October 2008 - October 2012
ACS Healthcare Provider Solutions   February 2008 - October 2008
L-3 Communications  January 2000 - October 2008
Con-Way  September 2007 - February 2008
Infor  January 2005 - February 2007
Infor  April 2002 - January 2005
Comau  January 1998 - January 2000

Skills
Cloud Computing, Amazon Web Services..., Databases, PostgreSQL, SQL, Puppet, Linux, Ruby, Shell Scripting, Docker, Go, Unix Shell Scripting, Performance Tuning, Data Modeling, Web Services, Agile Methodologies, NoSQL, Git, Android Development, Team Management, Big Data, VMware, Ruby on Rails

Education
Western Michigan University   1994 — 1997
Bachelor's Degree, Computer Science, 3.75

Michigan Technological University   1993 — 1994
Bachelor of Science (B.S.), Computer Science, 3.75

Experience
Technology Services, LLC  May 2015 - July 2015
Medical Practice and SMB consulting and support   January 2015 - April 2015
ACS Healthcare Provider Solutions   April 2013 - July 2014
Technology Services, LLC  May 2012 - April 2013
CC-OPS  October 2008 - December 2011
C. Services Inc, Information Technology   January 2004 - November 2008
AWE  January 2001 - September 2003
CompuCom  March 2000 - January 2001
CompuCom  September 1999 - March 2000
CompuCom  June 1998 - September 1999

Skills
Process Improvement, IT Service Delivery, Escalations Management, Project Management, Change Management, Customer Satisfaction, Team Leadership, Windows, Active Directory, Remote User Support, Remote Administration, XP, Windows 7, Desktop Administration, Troubleshooting, Incident Management, System Deployment, Disaster Recovery, Integration, System Administration, Software Installation, Software Documentation, VMware, Blackberry, A+ Certified, Hardware, IT Service Management, Vendor Management, Servers, IT Outsourcing, Support Management, Large Scale Deployments, Service Delivery, Laptops, DHCP

Education
Gloucester County College   1994 — 1996

Temple University   1970 — 1972

George Washington High School
Diploma

Experience
Swedish Medical Center  November 2010 - Present
ACS Healthcare Provider Solutions   March 2008 - November 2011

Skills
Customer Service, Process Improvement, Software Documentation, Outlook, HIPAA, CPOE, Call Center, Healthcare, Business Analysis, Access, Project Management, Microsoft Excel, Troubleshooting, Epic Systems, Microsoft Word, Microsoft Office

Education
Renton Technical College
Office Support

Experience
Central Regional Hospital Butner   December 2011 - Present
EXPRESS  October 2010 - Present
ACS Healthcare Provider Solutions   November 2010 - December 2011
National Naval Medical Center  December 2007 - October 2010
Kroger  August 1999 - November 2007
Hardees  August 1995 - October 1999

Skills
Pharmacy Automation, Pharmacy, Prescription, Pharmacy Practice, Pharmacy Technicians, Compounding, Medicare Part D, Managed Care, Customer Service, Microsoft Office, Data Entry, Inpatient, Public Speaking, HIPAA, Healthcare, Hospitals, Microsoft Word, Leadership, Microsoft Excel, Time Management, PowerPoint

Education
Walden University   2014 — 2016
Bachelor's Degree, Political Science and Public Administration (Law and Legal Studies)

Montgomery College   2010 — 2011
College Transfer

Vance-Granville Community College   1997 — 1999

South Granville High School   1993 — 1997
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Gerber  January 2015 - Present
Gerber  March 2012 - December 2014
Gerber  March 2007 - March 2012
Gerber  January 2004 - March 2007
ACS Healthcare Provider Solutions   March 2003 - June 2003
ACS Healthcare Provider Solutions   June 2001 - March 2003
ACS/ formerly Benova Inc.   June 2000 - March 2001
ACS/ formerly Benova, Inc.   June 1999 - March 2001

Skills
Word, PowerPoint, Excel, Strategic Planning, Budgeting, Cost Accounting, Financial Analysis, Writing, Budgets, Microsoft Word, Forecasting, Project Management, Financial Reporting, Process Improvement, Inventory Management, General Ledger, Management, Team Leadership, Cross-functional Team..., Consumer Products, Financial Modeling, Financial Accounting, Hyperion Enterprise, JD Edwards, Microsoft Excel

Education
INSEAD   2013 — 2014
Leadership Excellence Program

Portland State University - School of Business   2011 — 2014
Master of Business Administration (MBA), Marketing and Supply Chain Focus

Portland State University   2000 — 2003
Post-baccalaureate Certificate, Accounting

Lewis and Clark College   1993 — 1997
Bachelor of Arts (B.A.), International Affairs (with honors), minor in Economics

Experience
Amazon  September 2013 - Present
Applebee's  May 2011 - April 2014
ACS Healthcare Provider Solutions   January 2004 - February 2009

Skills
Customer Service, Leadership, Customer Satisfaction, Management, Project Management, Employee Training, Coaching, Process Improvement, Microsoft Excel, Time Management, Data Analysis, Business Management, Kaizen, SQL, Customer Retention, Offshore Operations, Lean Six Sigma, Gemba, Team Building, Microsoft Office, Training, Microsoft Word

Education
Maysville Community and Technical College   2011 — 2012
Business management

Morehead State University   2000 — 2002
communications

Montgomery County Highschool   1996 — 2000
High School, General

Experience
Spalding University  July 2013 - Present
University of Louisville  August 2012 - July 2013
Perfect People Solutions   January 2011 - April 2013
Humana  January 2006 - March 2011
US Army Research Institute  December 2003 - December 2005
SHPS  December 2000 - January 2002
Kendall-Jackson Wine Estates  August 1994 - February 1999
ACS Healthcare Provider Solutions   1999 - 1999

Skills
Human Resources, Organizational..., Leadership, Program Evaluation, Leadership Development, Strategy, Strategic Planning, Program Management, E-Learning, Sales, Recruiting, Training, SDLC, Budgets, Process Improvement, Public Speaking, Coaching, Change Management, Mergers & Acquisitions, Employee Benefits, Instructional Design, Interviews, Data Analysis, Research, Marketing, Teaching, Healthcare, Team Leadership

Education
University of Louisville   2002 — 2005
PhD, Leadership & Organizational Development

The University of Texas at Dallas - School of Management   1998 — 1999
MS, Organizational Behavior

University of Texas at Dallas - Naveen Jindal School of Management   1991 — 1994
MBA, International Business

The University of Texas at Dallas   1988 — 1991
BA, Government

Valley High School

Experience
MeadWestvaco  February 2012 - Present
Bluewater Real Estate  2013 - Present
Jobaio  January 2014 - Present
Bluewater Real Estate  2013 - 2013
Farenheit Technologies   September 2011 - February 2012
Bay Harbor Consulting   2010 - September 2011
Bay Harbor Professional Services  September 2008 - August 2011
ACS Healthcare Provider Solutions   2011 - 2011
ACS Healthcare Provider Solutions   2011 - 2011
Bay Harbor Professional Services  September 2008 - April 2010

Skills
Project Management, Infrastructure, PMO, Vendor Management, PMP, SDLC, Business Process..., Program Management, Project Portfolio..., Outsourcing, Process Improvement, Business Analysis, Visio, Business Process, MS Project, Change Management, Six Sigma, Requirements Analysis, Agile Project Management, CRM, Agile Methodologies, IT Strategy, Governance, Software Development, Disaster Recovery, IT Management, Project Planning, Cross-functional Team..., Leadership, Integration, Software Project..., Requirements Gathering, ITIL, Software Documentation, Risk Management, SharePoint, ERP, Enterprise Architecture, IT Service Management, Project Delivery, Strategy, Quality Assurance, Team Leadership, Business Intelligence, Management, Process Engineering, Budgets, Management Consulting, Business Transformation, Analysis

Education
Rutgers, The State University of New Jersey-Newark   1977 — 1981
MBA, Finance, Information Systems

Wake Forest University   1972 — 1976
BA, Psychology

New Hyde Park Memorial   1966 — 1972

Experience
DHHS/Public Heath   January 2015 - Present
Xerox  November 2013 - December 2014
Shearon's Auto Sales and Service   February 2004 - October 2013
ACS Healthcare Provider Solutions   January 2012 - July 2012
Wake County Animal Shelter   September 2011 - February 2012
North Carolina State Board of Elections  October 2008 - May 2009
NC State Motor Fleet Management   February 2008 - October 2008
Custom Communications, Inc.   January 2006 - January 2008
Washington Inventory Service Ltd   December 1993 - October 2002

Skills
Microsoft Office, Customer Service, Management, Project Management, Microsoft Excel, Strategic Planning, Public Speaking, Research, Leadership, Microsoft Word, Data Entry, Pharmacy, Call Centers, Dispatching, Health Insurance, Receptionist Duties, Office Administration, 10 Key, Inventory, Typing

Education
Nash Community College   2003 — 2004
Medical Office Assistant/Specialist

Experience
ACS Healthcare Provider Solutions   2002 - Present
Eclipsys/Allscripts  2002 - 2011
Automatic Data Processing  April 1983 - June 2003
IGX Global  May 2000 - May 2001
Western Union  June 1983 - May 1985
Clay Adams   1980 - 1983
United States Air Force  1975 - 1979

Education
RETS Electronic Schools   1979 — 1980
Industrial Electronics and Automation

School of Applied Aerospace Sciences   1975 — 1976
Electronics & Communications

Thomas Edison State College
Technical Serivces

Experience
Sutter Health / Sutter Physician Services   September 2014 - Present
Sutter Health  July 2012 - September 2014
Sutter Health / Sutter Physician Services   November 2011 - September 2014
Sutter Health / Sutter Physician Services   June 2009 - January 2013
Sutter Health / Sutter Physician Services   June 2009 - November 2011
Sutter Health / Sutter Physician Services   June 2006 - June 2009
Sutter Health / Sutter Physician Services   June 2005 - June 2006
Sutter Health / Sutter Physician Services   June 2004 - June 2005
UCSF Medical Center  December 1999 - June 2004
ACS Healthcare Provider Solutions   1997 - December 1999

Skills
EHR, EMR, Ambulatory, Epic Systems, Integration, Healthcare, Healthcare Information..., Practice Management, HIPAA, Revenue Cycle, Program Management, Process Improvement, Information Technology, Consulting, Informatics, HL7, Disaster Recovery, CRM, Project Management, Healthcare IT, Strategic Planning, Corporate Governance, Governance, Culture Change, Manage Client..., IT Strategy, Information Governance, IT Management, IT Outsourcing, Health Plan Operations, Application Architecture, EDI, Data Integration, VMware, Interoperability, Data Warehousing, Inpatient, I3, Ambulatory Care, Leadership, Executive Management, Software Implementation, Healthcare Industry, Management, Vendor Management, Business Intelligence, PMO, Project Portfolio..., Business Process..., Health Information...

Education
University of Arizona, Eller College of Management   1985 — 1989
BSBPA, MIS

Experience
Cognizant Technology Solutions  August 2013 - Present
Xerox, Information & Technology Services   February 2012 - August 2013
Xerox, Information & Technology Services   October 2008 - January 2012
ACS Healthcare Provider Solutions   December 2006 - October 2008
ACS Healthcare Provider Solutions   December 2004 - November 2006
ProDX Consulting   January 2003 - December 2004
Blue Martini Software  February 2000 - March 2002
Emerald Solutions  1999 - 2000
Accenture  1996 - 1998

Skills
SDLC, Software Development, Healthcare, Agile Methodologies, Business Analysis, Project Management, Vendor Management, Agile Project Management, Business Process..., Management, Integration, Business Requirements, Outsourcing, IT Management, CRM, Start-ups, Quality Assurance, Change Management, Leadership, Enterprise Software, Software Project..., Team Management, Business Process, IT Strategy, Business Intelligence, Requirements Analysis, PMP, Service Delivery, Enterprise Architecture, Project Portfolio..., PMO, Program Management, Requirements Gathering, Visio, SharePoint, Solution Architecture, Cross-functional Team..., MS Project, ITIL, Analysis, Systems Analysis, Consulting, Testing, Strategy, IT Service Management

Education
The Catholic University of America   1995 — 1996
Computer Science

University at Albany, SUNY   1990 — 1994
BA, Economics

Experience
South Shore Hospital  January 2015 - Present
South Shore Hospital  November 2010 - Present
South Shore Hospital  December 2006 - November 2010
Boston Medical Center  2005 - 2006
ACS Healthcare Provider Solutions   2005 - 2005
MEDITECH  1997 - 2005

Skills
EHR, Healthcare Information..., Meditech, HIPAA, Informatics, EMR, HL7, Healthcare, Healthcare Consulting, Healthcare Management

Education
Simmons College   2008 — 2011
MHA

Providence College   1992 — 1996
BA, Political Science

Notre dame high school

Experience
Xerox  November 2011 - December 2013
ACS Healthcare Provider Solutions   February 2009 - September 2011
Accenture  January 2006 - December 2007

Skills
Software Development, SDLC, PMP, Requirements Gathering, Software Project..., Integration, Project Management, Business Analysis, SharePoint, Requirements Analysis, Process Improvement, Vendor Management, Leadership, IT Strategy, Visio, Program Management, Software Documentation, Team Leadership, Business Process..., Quality Assurance, Enterprise Architecture, Change Management, Project Portfolio..., Business Process

Education
University of Baltimore
Bachelor's degree (BS), Computer Information Systems

University of Baltimore
BS Computer Information Systems

Experience
Atos  IT Project ManagerAtosJuly 2015 - Present
Xerox  January 2011 - July 2015
ACS Healthcare Provider Solutions   April 2004 - January 2011
Arizona Department of Revenue  November 1997 - April 2004
American Express  1993 - 1998

Skills
Project Server, Offshore Outsourcing, PMP, Project Portfolio..., ITIL, Visio, Outsourcing, PMO, Data Center, PMI, Vendor Management, SDLC, Software Project..., IT Outsourcing, MS Project, Service Delivery, Disaster Recovery, Enterprise Architecture, IT Service Management, IT Operations, IT Management, System Deployment, IT Strategy, SharePoint, Requirements Analysis, Project Delivery, Infrastructure, Business Analysis, Integration, ERP, Solution Architecture, Business Process..., Business Intelligence, Incident Management, Business Process, Information Technology, Program Management, Data Migration, Project Management, Management, Process Improvement, Leadership

Education
Paradise Valley Community College   1993 — 1994
Business Administration and Management, General

The Ohio State University   1991 — 1992
Business Administration, Management and Operations

Experience
Xerox  October 2011 - Present
ACS  December 2009 - Present
Xerox  October 2010 - September 2011
ACS Healthcare Provider Solutions   December 2008 - December 2009
ACS Healthcare Provider Solutions   June 2008 - November 2008
ACS  January 2005 - May 2008
Hibernia National Bank  June 2003 - December 2004

Skills
Cognos BI 8 and 10, Cognos Report Studio, Cognos Query Studio, Cognos Framework Manager, OLAP Transformer, Business Objects, Oracle SQL, SDLC, Cognos, Business Intelligence..., Data Warehousing, Crystal Reports, PL/SQL, Oracle, SQL, Unix, Cognos ReportNet, Business Intelligence, Agile Methodologies, OLAP, Requirements Analysis, Business Analysis, Requirements Gathering, Software Project..., Visio, Business Requirements, Analysis, Integration, SharePoint, Data Warehouse, Testing, Data Modeling

Education
University of New Orleans   2002 — 2004
Master of Engineering (MEng)

Jawaharlal Nehru Technological University   1997 — 2001
Bachelor of Engineering (BE), Mechanical Engineering

Kendriya Vidyalaya

Experience
Glass Chart   November 2014 - Present
Hutchins Consulting Group, Inc.   June 2007 - November 2014
ACS Healthcare Provider Solutions   March 2007 - August 2007
Lincoln County Shared Services   March 2006 - March 2007
MEDITECH  June 2004 - March 2006

Skills
Project Management, Software Development, Management Consulting, Contract Management, Healthcare Consulting, Healthcare Management, Healthcare Analytics, Healthcare Industry, Business Development, Social Media, Business Strategy, Healthcare Information..., Analysis, Business Analysis, Healthcare, Consulting, Meditech

Education
Bridgewater State University   2001 — 2004
BA, Political Science

UC Berkeley
Project Management

Experience
DCS Corp  February 2009 - Present
ACS Healthcare Provider Solutions   September 2005 - June 2008
Primax Recoveries Incorporated   1997 - 2007
E.A. Stone & Associates, Inc./Primax Recoveries, Inc.   June 1997 - August 2005

Skills
Requirements Analysis, SharePoint, Requirements Gathering, Process Improvement, Business Analysis, Active Directory, VMware, Microsoft Office, Change Management, Customer Service, Windows Server, Security, IT Management, Operations Management, Microsoft Word, Visio, Access Database, IT Audit, IT Infrastructure..., Microsoft Excel

Education
University of California, Los Angeles   1988 — 1994
BA, Music Composition

Experience
Telarix  July 2007 - Present
ACS Healthcare Provider Solutions   April 2005 - July 2007

Skills
Agile Methodologies, SQL, Requirements Analysis, XML, Telecommunications, Software Project..., Software Development, Scrum, SDLC, Product Management, Oracle, Mobile Devices, Microsoft SQL Server, Integration

Education
Kent State University   2003 — 2005
MS, INFORMATION TECHNOLOGY

Jawaharlal Nehru Technological University   1998 — 2002
BTECH, COMPUTER SCIENCE ENGINEERING

Experience
Governor's Office of Homeland Security and Emergency Preparedness (GOHSEP)   July 2013 - Present
Centene Corporation  May 2013 - July 2013
Amedisys Home Health & Hospice  May 2012 - May 2013
ACS Healthcare Provider Solutions   January 2010 - January 2012
Gulf Coast Social Services  May 2008 - May 2010

Skills
Internal Audit, Sarbanes-Oxley Act, Data Analysis, Quality Assurance, Regulatory Compliance, Internal Controls, Performance Improvement, Government, Nonprofits, Public Speaking, Policy Analysis, Management, Microsoft Excel, Program Evaluation, Project Management, Microsoft Office, Event Planning, Policy, Public Administration, Social Media, Team Building

Education
Louisiana State University   2011 — 2013
Master's degree, Public Administration

University of New Orleans   1998 — 2003
Bachelor of Arts (B.A.), Psychology

Experience
Geriatric Wacky Wanderers   November 2012 - Present
ACS Healthcare Provider Solutions   November 2011 - November 2012
ACS Healthcare Solutions - A Xerox Company   2009 - November 2011
ACS Healthcare Solutions  November 2006 - October 2009
Superior Consultant  1998 - 2005
MedPartners  December 1996 - April 1998

Skills
Adult Education, Software Project..., Government, Quality Control, Healthcare Information..., Healthcare

Education
University of Alabama at Birmingham   1980 — 1982
Masters, Clinical Laboratory Science

University of Alabama   1971 — 1975
BS, Medical Technology

Experience
Mercer  November 2014 - Present
Xerox  January 2012 - April 2014
International House of Prayer - Eastern Gate   July 2011 - December 2011
ACS Healthcare Provider Solutions   June 2005 - July 2011
Vurv Technology  September 2006 - January 2007
Mellon HR Solutions  July 1997 - June 2005
Buck Consultants  June 1993 - July 1997

Skills
Program Management, Project Management, Strategic Planning, Change Management, Outsourcing, Vendor Management, Business Process..., Process Improvement, Team Building, Business Analysis, Integration, Contract Negotiation, Cross-functional Team..., Business Intelligence, Quality Assurance, Benefits Administration, Employee Benefits, BPO, CRM, Process Engineering, Management

Education
Rider University
Bachelor of Science in Commerce, Decision Science and Computers

Wayne Valley High School

Experience
The University of Illinois at Chicago  January 2011 - Present
AARP  January 2010 - Present
Allscripts  December 2003 - February 2009
Cerner Corporation  April 2001 - June 2003
ACS Healthcare Provider Solutions   November 1997 - October 2000
NATIONWIDE CHILDREN’S HOSPITAL  March 1995 - November 1997

Skills
Training, Team Leadership, Software Documentation, Healthcare, EHR, Network Design, Project Management, Integration, Cerner, Clinical Research, Public Speaking, Analysis, EMR, Healthcare Information..., Project Planning, Databases, Testing, Leadership, Informatics

Education
Prometric: Microsoft Certification   2000 — 2000
MCSE

University of Alabama at Birmingham   1992 — 1994
Master's Degree

Alabama Agricultural and Mechanical University   1982 — 1984
MBA

Jacksonville State University   1979 — 1980

University of Alabama   1970 — 1974
Bachelor's Degree

Experience
Angel Oak Capital Advisors, LLC  May 2014 - Present
Trident Fund Services, Inc.   October 2013 - May 2014
Partnership Financial Consulting, LLC   November 2007 - May 2014
ACS Healthcare Provider Solutions   June 2005 - October 2007
AssuranceAmerica  February 2003 - June 2005
Insurance House  December 2001 - February 2003
Tech Data  July 2001 - December 2001
Bankers Insurance Group  May 2000 - July 2001

Skills
Fund Of Funds, Mutual Funds

Education
Kennesaw State University - Michael J. Coles College of Business   2006 — 2008
Masters, Business Administration

University of Florida - Warrington College Of Business   1996 — 2000
Bachelor of Science, Accounting

Experience
Xerox Government Healthcare Solutions   October 2013 - Present
State of New Mexico - Human Services Department  August 2011 - October 2013
ACS Healthcare Provider Solutions   February 2010 - August 2011

Skills
Policy Analysis, Medicaid, Affordable Care Act, Healthcare Industry, Healthcare Reimbursement, Healthcare Analytics, Medicare/Medicaid..., Healthcare improvement, Health Policy, Medicaid Managed Care, Medicare, Operating Systems Design, Clinical Research, Relational Databases, Claims Management, Claims Resolution, Program Management, Health Insurance, Provider Relations, Project Design, Program Implementation, HIPAA, State Government, Federal Government, Microsoft Office, Policy, Community Outreach, Program Development, Editing, Research, Analysis

Education
St. John's College   2004 — 2009
Bachelor of Arts (B.A.), Philosophy; Liberal Arts

Experience
Duane Morris LLP  November 2001 - Present
ACS Healthcare Provider Solutions   June 1988 - October 2001
NCR Corporation  June 1985 - June 1988

Skills
Java Enterprise Edition, Spring, Maven, Hibernate, Delphi, SQL, Business Objects

Education
Purdue University   1981 — 1985
Bachelor of Science (BS), Computer Science

Experience
North Carolina State University  August 2015 - Present
B & D Behavioral Health   August 2015 - Present
Cumberland County Department of Social Services  May 2014 - July 2015
Cumberland County Mental Health  2012 - 2013
Fayetteville State University  August 2011 - August 2012
ACS Healthcare Provider Solutions   May 2008 - May 2009

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Customer Service, English, Research, Social Media, Human Resources, Public Speaking, Time Management, Recruiting, Employee Relations, Leadership, Team Leadership, Windows, Event Planning, Nonprofits, Community Outreach, Administration, Interviews, Social Services, Policy

Education
North Carolina State University   2015 — 2017
Master of Social Work (M.S.W.), Social Work

Troy University   2008 — 2011
Master of Science (M.S.), Human Resource Management

Florida A&M University   2003 — 2008
Bachelor of Science (B.S.), Psychology

Experience
ACS Healthcare Provider Solutions   June 2011 - Present

Education
Saint Vincent College   2001 — 2004
BS, Computing and Information Science

Experience
ACS Healthcare Provider Solutions   September 2010 - April 2011
American Reprographics Company  August 2005 - August 2010
Screen Crafts, Inc.   August 2002 - August 2005
Radford University  August 2000 - May 2002

Education
Radford University   1996 — 2000
Bachelor of Science, Media Studies / Advertising

Experience
MCFHC   February 2013 - Present
ACS Healthcare Provider Solutions   September 2004 - September 2011

Skills
Healthcare Information..., HL7, EHR, EMR, Epic Systems, Informatics, Software Implementation, Revenue Cycle, Ambulatory, Team Building, Call Centers, Healthcare Consulting

Education
Jackson State University

Experience
American Airlines Federal Credit Union  November 2012 - Present
ACS Healthcare Provider Solutions   March 2010 - October 2012
Ronald McDonald House Charities of Southern Arizona  August 2008 - February 2010
Fox Tucson Theatre  January 2008 - August 2008
Seaside Repertory Theatre  March 2007 - December 2007
Theatre at Southeastern   August 2004 - March 2007
Seaside Institue   2007 - 2007

Skills
Project Planning, Testing, Strategic Planning, Microsoft Office, Budgets, Leadership, PMP, Customer Service, Microsoft Excel, PMBOK, PMI, MS Project, SDLC

Education
Southeastern Oklahoma State University   2002 — 2007
Bachelor of Arts (B.A.)

Experience
Western Investment   August 2007 - Present
ACS Healthcare Provider Solutions   September 1999 - July 2007
PRIME-TASS   June 1996 - August 1999

Skills
SQL Server, C#, XML, Web Services, Stored Procedures, T-SQL, .NET, Delphi, ADO.NET, Windows Services, LINQ, .NET Remoting, ASP.NET

Education
Московский Государственный Университет им. М.В. Ломоносова (МГУ)   1982 — 1988
Physics

Experience
ACS Healthcare Provider Solutions   November 2010 - Present

Skills
Outlook, CPOE, Troubleshooting, Software Documentation

Education
Santa Monica College

Experience
Wellpoint Anthem  2011 - Present
ACS Healthcare Provider Solutions   January 2010 - October 2010
AloriCares a division of Alorica Inc.  October 2007 - May 2009

Skills
Customer Service, Microsoft Office

Education
Sanford-Brown College-Atlanta   2009 — 2010
Medical Billing and Coding, Medical insurance

Mercer University   1980 — 1983
Bachelor, Psychology

Experience
ACS Healthcare Provider Solutions   June 2006 - Present

Education
Oakland University
Bachelor's degree, Human Resources Development

Experience
Portland Rum Cake Company   January 2001 - Present
Legacy Health  December 2007 - September 2014
ACS Healthcare Provider Solutions   November 1998 - October 2007

Education
San Francisco State University   1972 — 1975
BA Broadcast Communications, Communication and Media Studies

UC Berkeley   1967 — 1969
N/A

Experience
Philips Healthcare  June 2007 - Present
ACS Healthcare Provider Solutions   April 1997 - May 2007

Skills
HL7, RIS, Healthcare Information..., DICOM, Digital Imaging, PACS, Software Documentation, Informatics, EHR, Radiology, HIPAA, Medical Imaging, Integration, IHE, Healthcare Information..., Software Implementation, EMR, Rhapsody, Project Management, Medical Devices, Epic Systems, Healthcare, ConnectR, IDX, Orion, MUMPS, Intersystems Cache, Quality Management

Education
University of Arizona   1991 — 1996
BS, Regional Development

University of Arizona
Bachelor of Science (B.S.)

Experience
Texas Department of Transportation  February 2015 - Present
Texas Water Development Board  November 2013 - February 2015
Employees Retirement System of Texas  April 2009 - October 2013
ACS Healthcare Provider Solutions   August 2008 - October 2008
MAXIMUS  January 2008 - August 2008
Viron   June 2007 - December 2007
Sage  November 2001 - June 2007

Skills
Software Project..., Strategic IT Management, Project Management, Process Design, Risk Management, Organizational..., Research, Recruiting, Financial Analysis, Scenario Planning, Employee Training, Project Portfolio..., Program Management, Leadership, Business Process..., Project Planning, Government, Business Analysis, Process Improvement, Accounting, Change Management, Business Process, Business Planning, Team Building, Teamwork, Team-oriented, Cross-functional Team..., Team Leadership, Business Intelligence, ERP, Analysis, Management, Vendor Management, Strategy, Forecasting, Data Analysis, SDLC, Requirements Analysis, Systems Analysis, Business Strategy, Visio, PeopleSoft, Requirements Gathering, Outsourcing

Education
St. Edward's University   2005 — 2007
Master of Business Administration (MBA), Strategic Management

Texas State University-San Marcos   1997 — 2001
BBA, Accounting

Experience
Centene Corporation  November 2012 - Present
Centene Corporation  September 2011 - November 2012
ACS Healthcare Provider Solutions   May 2011 - September 2011

Skills
HIPAA, Healthcare Management, Provider Relations, Analysis, Medicaid Managed Care, Call Centers, Medical Terminology, Managed Care, Claim, Medicare, Healthcare, Network Development, Medicaid, Health Insurance, Utilization Management, HMO, Credentialing, Hospitals, PPO, Revenue Cycle, Healthcare Industry, Health Policy, Healthcare Consulting, Medical Billing, Physician Relations, Provider Network..., Disease Management, Medicare Part D, Physicians

Education
Midway College

National University of Callao

Experience
Cenduit  September 2013 - Present
Cenduit  June 2012 - October 2013
Xerox  September 2010 - June 2012
Bayyinah Institute  December 2008 - June 2010
ACS Healthcare Provider Solutions   January 2006 - February 2007

Skills
Management, Training, Premiere, Video Editing, After Effects, Editing, Camera, Film, HD Video, Microsoft SQL Server, Photoshop, Program Management, Software Documentation, PMP, Multimedia, Quality Assurance, Project Management, Microsoft Office, SQL

Education
North Carolina State University   2003 — 2008
Bachelor of Science (BS), Mechanical Engineering

Qortoba Institute for Arabic Studies   2009 — 2009
Arabic Language

Wake Technical Community College   2001 — 2002
Computer Science

Experience
Kindred Hospitals  June 2015 - Present
Denver Health and Hospital Authority  May 2014 - June 2015
Centura Health  2013 - May 2014
Colorado Foundation for Medical Care (CFMC)   January 2012 - March 2014
Gale Clinical Consulting, LLC   June 2010 - June 2013
ACS Healthcare Provider Solutions   January 2007 - June 2010

Skills
Case Management, Hospitals, Utilization Management, Nursing, Utilization Review, Clinical Research, Healthcare Information..., Healthcare Management, EHR, Management, EMR, Claim, Policy, Claims Management, Informatics, Case Management Services, Healthcare, Inpatient, CPOE, Managed Care, Critical Care, Long-term Care, Acute Care, Medical Case Management, CPR Certified, Medicare, Medicaid, HIPAA, Patient Safety, Leadership, Revenue Cycle, Medicine, Process Improvement, Social Services, Healthcare Consulting, Healthcare Industry, Patient Advocacy, Patient Education, Medical-Surgical, Health Education, Health Information..., ICU, Home Care, Physician Relations, Nursing Education

Education
Regis University   2008 — 2013
Master of Science (MS), Nursing Administration

Experience
Veridocs Inc.  January 2014 - Present
Perceptive Software  May 2012 - January 2014
NIC Inc.  2011 - 2012
ACS Healthcare Provider Solutions   March 2009 - March 2011
eVision Services   January 2009 - March 2009
Gordon-Darby   March 2007 - January 2009
ELAN Home Systems  March 2006 - September 2006
ACS Healthcare Provider Solutions   August 2005 - March 2006
Verizon Federal Network Systems  November 2004 - August 2005
Lockheed Martin  January 2002 - October 2004

Skills
Software Development, Software Design, Software Engineering, Agile Methodologies, Database Design

Education
Northern Virginia Community College   1996 — 1998
Associate of Science (A.S.), Computer Science

Thomas Jefferson High School for Science and Technology   1991 — 1995
Advanced High School Degree

Experience
TrialCard  October 2011 - Present
ACS Healthcare Provider Solutions   October 2007 - May 2010
Alterra Clare Bridge of Cary   May 1999 - May 2007

Skills
Medicare, Healthcare, Medicine, Managed Care, Medicaid, Medication..., 401k, Health Benefits..., Ambulatory Care, Program Management, HIPAA, Medical Records, Medical Terminology, Medical Billing, Epic Systems, Healthcare Information..., Hospitals, Healthcare Management, Process Improvement, Leadership

Education
Darton

Richmond Community College
Nures assistant, Healthcare

Experience
Keller Independent School District  January 2013 - Present
Centene Corporation  January 2004 - January 2007
Seton Healthcare Family  November 2002 - January 2004
ACS Healthcare Provider Solutions   July 2000 - October 2002
Palo Alto Medical Foundation  May 1999 - July 2000

Education
The University of Texas at Austin
Bachelor's Degree, Registered Nursing/Registered Nurse

Experience
JPMorgan Chase  August 2012 - Present
ACS Healthcare Provider Solutions   July 2005 - August 2006
The Sterlyn Group   August 2004 - September 2005

Skills
Employee Training, Benefits Administration, Long-term Customer..., Legal Compliance, HIPAA, Quality Assurance, Risk Management, Team Leadership, Project Management, FMLA, Health Insurance, Call Center..., Claims Management, Claims Investigations, Claims Resolution, Human Resource..., Privacy Compliance, Public Speaking, Grief Counseling

Education
Purdue University
Bachelor of Arts (B.A.), Communications/Supervision