Xerox Services
Industry: Company
DescriptionFounded: 1998 Parent organization: Xerox
Xerox Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Xerox Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Xerox Services Salaries. You can even request information on how much does Xerox Services pay if you want to. Learn about salaries, pros and cons of working for Xerox Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
557 Xerox Services employees in database. Find out everything there's to know about Xerox Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Xerox Services Employees
Xerox Services March 2012 - Present
UnitedHealth Group May 2008 - February 2012
Hewitt Associates 2004 - 2008
Daksh 2002 - 2003
eFunds 2001 - 2003
Skills
Process Improvement, Six Sigma, Workforce Management, Vendor Management, BPO, Process Management, Service Delivery, Call Center, Business Analysis, Operations Management, Change Management, Project Management, Process Excellence, Business Process..., Sla, Quality Management, Data Analysis, Capacity Planning, Performance Management, Quality Assurance, Operational Excellence, ITIL, Call Centers, Transition Management, Management, CMMI, PMP, Outsourcing, CRM, Team Management, Business Process Mapping, Team Leadership, Business Process, Black Belt
Education
Delhi University 1993 — 1996
Xerox Services, March 2010 - Present
Xerox Global Services 2009 - Present
Xerox Global Services 2009 - 2010
Xerox January 2008 - March 2009
Xerox December 1999 - December 2007
Skills
Cross-functional Team..., Process Improvement, Six Sigma, Operations Management, Management, Outsourcing, Leadership, Account Management, Service Delivery, Business Process..., BPO, Vendor Management, Project Management, Document Imaging, Business Analysis, Team Building, Team Leadership, Operational Excellence, Quality Management, Training, Customer Satisfaction, Change Management, Strategic Planning, Budgets, Program Management, Document Management, Start-ups, P&L Management, Lean Manufacturing, Contract Management, Business Strategy, Digital Imaging, Customer Service, Workforce Management, Business Planning, Lean Operations, Lean Management, Restructuring, Cross-functional..., Mentoring, Global Deployment, Network Deployment, Key Performance..., Problem Solving, Operational Risk..., Lean Deployment, Lean Six Sigma, Global Operations, Global Management, Global Strategy
Education
Athens State University 1991 — 1994
BS, Technology Management
St Marys High School
Xerox Lean Six Sigma
Technology Management
BroadPath Healthcare Solutions July 2014 - Present
BroadPath Healthcare Solutions May 2014 - Present
Xerox Services March 2010 - April 2014
Affiliated Computer Services March 2010 - April 2012
Yazaki North America 2005 - 2010
Amazon.com 2001 - 2005
Circuit City 1998 - 2000
Skills
Account Management, Call Center, Six Sigma, Outsourcing, Customer Relations, Coaching, Sales Management, P&L Management, Program Management, Team Building, Team Leadership, Contract Negotiation, Negotiation, Customer Service, Operations Management, Change Management, Problem Solving, Strategic Planning, Process Improvement, Contract Negotiations, New Business Development, BPO, Cross-functional Team..., Customer Satisfaction, Consultative Selling, Solution Selling, Salesforce.com, Direct Sales, International Sales, Sales Presentations, Sales, Recruiting, Call Centers, Selling, Leadership, Sales Process, Business Development, Management, Vendor Management, Strategy, SaaS, Strategic Partnerships, Sales Operations, Training, Cold Calling, Customer Experience, Customer Retention, Lead Generation, Executive Management, CRM
Education
Eastern Kentucky University 1992 — 1997
BS
Hancock County High School 1987 — 1992
Cognosante September 2013 - August 2015
Xerox Services January 2012 - August 2013
Sprint Pipeline Services November 2010 - June 2011
ProLift Machinery Rigging June 2006 - June 2009
Skills
Trend Analysis, Project Management, Quantitative Research, Qualitative Research, Employee Training, Data Analysis, Quality Assurance, Regulatory Compliance, Change Management, Microsoft Office, Microsoft Excel, PowerPoint, Critical Thinking, Siebel, Oracle, Problem Solving, IT Operations, Biology, Analytical Chemistry, Organic Chemistry, Organic Synthesis, Calculus, Laboratory Skills, Laboratory Safety, Peer Tutoring, Administrative...
Education
Baldwin Wallace University 2014 — 2017
Neuroscience
Purdue University 2007 — 2009
Chardon High School 2003 — 2007
Honors Diploma, N/A
Author-it Software Corporation November 2014 - February 2015
Xerox Services May 2012 - November 2014
Xerox Services February 2011 - May 2012
Xerox 2000 - 2010
Xerox 2000 - 2010
Tektronix 1976 - 2000
Skills
Technical Writing, FrameMaker, Technical Documentation, Content Management, Online Help, Technical Communication, Manuals, Training, SharePoint, RoboHelp, Adobe Acrobat, Software Documentation, E-Learning, Visio, SnagIt, Instructor-led Training, Document Management, Captivate, Cross-functional Team..., Program Management, Process Improvement, Troubleshooting, Project Management
Education
Portland State University - School of Business 1983 — 1985
B.S. Business Administration, Business Administration and Management, General, Graduated With Honors
Vision Christian University 1991 — 1993
Master's degree, Theology/Theological Studies
Clackamas Community College 1979 — 1982
Associate of Science (A.S.), General Studies
Xerox Services February 2010 - Present
ACS November 2006 - December 2009
ACS May 2003 - October 2006
ACS March 2002 - April 2002
SIDEL USA January 2001 - January 2002
FODES-GTZ January 1999 - January 2000
Skills
Program Management, Leadership, Business Process..., CRM, Strategy, Project Management, Business Intelligence, Training, Strategic Planning, Analysis, Management, Business Strategy, Business Analysis, Healthcare
Education
Southern Polytechnic State University 2014 — 2016
Graduate Certificate, Computer Science
Universidad Thomas More 1997 — 2000
Bachelor of Science, Economics & Finance
Xerox Services May 2012 - Present
Aon Hewitt October 2006 - June 2010
Aon Hewitt June 2002 - October 2006
Aon Hewitt August 2000 - June 2002
KFC May 1993 - August 2000
Skills
Project Planning, Operations, Benefits Administration, Customer Service, Project Coordination, Change Management, Team Management, Project Management, Training, Human Resources, Leadership
Education
Columbia College 2011 — 2014
Business Administration, 4.0
Antioch Community High School 1988 — 1992
Cognizant Technology Solutions June 2013 - Present
Xerox Services November 2011 - June 2013
Sapient Global Markets January 2011 - November 2011
SapientNitro February 2009 - December 2010
Headstrong December 2006 - January 2009
TechMahindra January 2005 - December 2006
Skills
jQuery, JSON, Core Java, iBatis, Axis2, Apache Commons, Multithreading, Concurrency, Java, Spring, Tomcat, Groovy, Grails, Ehcache, Oracle, Solution Architecture, Information Technology, RMI-IIOP, Web Services, XML, Maven, SOAP, REST, JPA, UML, Spring Framework
Education
Delhi University 2000 — 2004
Engineer’s Degree, Computer Science
Kendriya Vidyalaya 1993 — 1999
Science
Foresite Systems February 2015 - July 2015
QBE Insurance September 2014 - February 2015
EDMC February 2011 - March 2014
Everest College September 2008 - February 2011
Xerox Services March 2005 - September 2008
High-Tech Institute February 2004 - March 2005
Skills
Public Speaking, Teaching, Education Funding, Customer Service, Financial Services, Financial Management..., Account Reconciliation, MS-DOS, Microsoft Office, CampusVue, Data Analysis, Public Relations, Research, REACH Compliance, RoHS, SharePoint, Data Collection, Outreach Services, Business Administration
Education
Argosy University Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Northern Arizona University 1997 — 2002
BA, Public Relations; Organizational Communication
Xerox Services June 2001 - Present
Frederick's of Hollywood February 2011 - August 2011
MDA Federal Inc. June 2006 - September 2007
Manpower Professional @ Honeywell March 2006 - June 2006
Skills
Human Resources, Employee Benefits, Benefits Administration, ADP Payroll, Payroll, Business Process..., Recruiting, Business Analysis, System Administration, Training, SQL, Interviews, Employee Relations, SharePoint, New Hire Orientations, FMLA, Budgets, ERP, Bilingual-Spanish, Workflow, Kronos Timekeeping, Performance Reporting, HR Policies, Succession Planning, Onboarding
Education
Colorado Technical University 2005 — 2005
HR Management
Adams State College 1994 — 1995
Pre-Law
Xerox Services July 2008 - Present
Xerox July 2008 - December 2013
IKON Office Solutions March 2007 - January 2008
IKON Office Solutions November 2005 - March 2007
IKON Office Solutions January 2005 - November 2005
Xerox Corporation December 1999 - October 2004
Office Specialist March 1999 - December 1999
Skills
Office Equipment, Adobe Acrobat, Process Scheduler, Telephone Skills, Customer Satisfaction, Time Management, Digital Printing, Printers, Production Managment, Mailroom Operations, Training, Scanners, Customer Service, Quality Assurance, Microsoft Office, Team Building, Logistics
Education
Dallas County Community College 2000 — 2001
Interior Design
Tarrant County College 1997 — 1998
Interior Design, Computer Science
Xerox Services February 2005 - Present
Skills
Outsourcing, Operations Management, Leadership, Process Improvement, Call Centers, Team Building, Training, Management, Vendor Management, Team Leadership, Customer Satisfaction, Customer Service, Program Management, Business Process..., Employee Relations, Performance Management, Account Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
DeVry University
Target January 2013 - Present
Food Lion April 2011 - June 2015
Xerox Services July 2011 - April 2012
ShipOnSite December 2010 - February 2011
American Data Technology December 2004 - January 2005
Natural Science Museum May 2003 - September 2004
Rex Healthcare Diabetes Center May 2001 - March 2002
Wake Technical Community College August 2001 - December 2001
Barton College September 1998 - October 1998
Skills
Data Entry, Customer Service, Microsoft Word, Microsoft Excel, Clerical Skills, Troubleshooting, Driving Delivery, Microsoft Powerpoint, Microsoft Access, Excellent Customer..., Computer Troubleshooting, Driving, Cash Handling Experience, Problem Solving, Cash Register Operation..., Telemarketing, Typing skills
Education
Durham Technical Community College 2008 — 2011
University of North Carolina 2005 — 2008
Wake Technical Community College 1999 — 2002
Associate of Applied Science, Computer Information Systems
Pharmacy Technology
First Data Corporation July 2014 - Present
Cambria Solutions July 2012 - July 2014
Xerox Services April 2012 - July 2012
CGI December 2011 - April 2012
ODJFS October 2007 - December 2011
ODJFS January 2004 - October 2007
ODJFS November 2001 - December 2003
ODJFS January 1999 - November 2001
ODHS March 1994 - December 1998
ODHS August 1988 - March 1994
Skills
Enterprise Architecture, Software Development, Technical Leadership, SDLC, SOA, Integration, Vendor Management, State Government, PMP, Security, Disaster Recovery, Enterprise Software, Project Management, Java Enterprise Edition, Visio, IT Management, SQL, Databases, Software Project..., Websphere, Program Management, CRM, Business Intelligence, Web Applications, Oracle, Requirements Gathering, Requirements Analysis, IT Strategy, Agile Methodologies, Solution Architecture, Information Technology, Project Portfolio..., Business Process, Business Analysis, SharePoint, Systems Analysis, PMO, Scrum, Data Warehousing, Web Services, ITIL, Agile Project Management, Resource Management, Business Process..., Management, Process Improvement, Consulting, Leadership
Education
Boston University 2003 — 2003
Master's Certificate, Project Management
Ohio University 1983 — 1985
BBA, Computer Systems in Business
Hocking College 1982 — 1983
AAB, Computer Science
SWBC February 2014 - Present
Xerox Company April 2011 - January 2014
Xerox July 2006 - April 2011
Xerox August 2002 - July 2006
Lockheed Martin IMS – Migrated to Affiliated Computer Services July 2000 - August 2002
Xerox Services October 1996 - July 2000
United States Bankruptcy Court January 1991 - September 1996
Skills
Project Management, PowerPoint, Project Coordination, Business Analysis, Change Management, Process Improvement, Management, Project Planning, Quality Assurance, Servers, Troubleshooting, Team Building, Security, Leadership, Business Process..., Program Management, Disaster Recovery, Software Documentation, Training, Unix, Vendor Management, Networking
Education
Mount Miguel High School 1986 — 1989
Associates of Applied Science, Computer Information Science
Coleman College
Associates of Applied Science, Computer Science
Alarm Cerncer Inc October 2014 - Present
Captivating Designz January 2011 - Present
Captivating Designz.com January 2008 - Present
Citizens Bank November 2013 - September 2014
Xerox Services July 2011 - July 2012
Aaron Brother Art & Framing May 2008 - June 2008
Skills
Proficient in all..., Proficient with Loan..., Proficient in Graphic..., Proficient with..., Photography, Product..., Proficient Photography..., Sales, Management, Marketing, Proficient in the Adobe..., Retail, Team Building, Leadership, Strategic Planning, Customer Service, Proficient with Website..., Proficient with Money..., Experienced in Multi-..., Proficient in..., Proficient in Property..., Article Presentation &..., Experienced in Writing..., Proficient in Teaching..., Proficient in..., General Business, and...
Education
North Central University 2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University 2012 — 2013
Bachelor of Arts (B.A.), Design and Visual Communications, General
American InterContinental University 2011 — 2012
Associate's Degree, Design and Visual Communications, General, 4.0
Penn Foster Career School 2006 — 2008
High School, General Studies, 4.0
Xerox Services February 2014 - Present
Xerox Technology April 2010 - January 2014
Xerox Global Services December 2006 - April 2010
Xerox June 2005 - December 2006
McKinsey & Company 1998 - 2005
Covanta Energy 1992 - 1996
Skills
Outsourcing, Pricing, Lean Operations, Business Transformation, Strategy, Operational Excellence, Cross-functional Team..., Six Sigma, Process Improvement, Business Process..., Program Management, Professional Services, CRM, Vendor Management, P&L Management, Management Consulting, Product Management, IT Strategy
Education
Columbia University - Columbia Business School 1996 — 1998
MBA
The Cooper Union for the Advancement of Science and Art
BE, Mechanical Engineering
Teleper June 2013 - March 2014
WDS Global April 2012 - June 2012
TNT Fireworks 2012 - 2012
Halloween City September 2011 - November 2011
Xerox Services December 2010 - February 2011
Northwest Distribution Company February 2010 - March 2010
North Star Management June 2009 - August 2009
Skills
Computer Hardware, Graphic Design, Graphic Arts, Music, Music Industry, Music Production, Video Games
Education
Boise Bible College 2012 — 2014
Portland Community College 2010 — 2010
Milwaukie High School 2005 — 2009
Hcl Technologies America Inc January 2015 - Present
Xerox services September 2013 - January 2014
EXL December 2012 - July 2013
Mphasis BFL September 2005 - April 2006
Mphasis 2005 - April 2006
Hewlett-Packard January 2004 - September 2005
Velankani Information Systems, Inc April 2003 - January 2004
Skills
Windows Server, Weblogic, Unix, HP Openview, ColdFusion, Toad, SQL, Active Directory, Microsoft Excel, Manual Testing, SAP BI
Education
Bangalore University 1999 — 2002
Master of Computer Applications (M.C.A.), Computer Programming, Specific Applications, First
st xaviers college, ahmmedabad 1996 — 1999
St Anns high school, jamnagar, india 1982 — 1994
United States Army Reserves December 2006 - Present
Xerox Services September 2011 - March 2012
Education
American InterContinental University
Bachelors; Associates, Business (Accounting); Business (HealthCare Management)
Xerox January 2014 - Present
Xerox January 2013 - December 2013
Xerox January 2010 - December 2012
Xerox Services January 2007 - December 2009
Xerox January 1990 - December 2007
Skills
Sales Operations, Account Management, Sales, Management, Sales Management, Marketing, Pricing, B2B, Key Account Management, New Business Development, Selling, Salesforce.com, Solution Selling, Forecasting, Leadership, Strategy, Customer Satisfaction
Education
Auburn University
BSBA, Marketing/ Finance
Cognizant Technology Solutions April 2013 - Present
Xerox Services March 2007 - April 2013
IWC, Inc. October 2005 - March 2007
Skills
ASP.NET, Microsoft SQL Server, Oracle, Web Applications, C++, System Administration, .NET, C#, Visual Studio, SQL, VB.NET, Visual Basic, Software Development, T-SQL, SDLC, IIS, XML, Windows, Requirements Analysis, Web Services
Education
University of Texas at Dallas - Naveen Jindal School of Management 2006 — 2009
Master of Business Administration, Management Information Systems
Baylor University 2001 — 2005
Bachelor of Science, Computer Science
Xerox Services March 2015 - Present
Xerox August 2012 - Present
KellyOCG January 2015 - March 2015
Pinnacle Technical Resources 2002 - September 2012
Young Professional of Seattle 2012 - 2012
Skills
Microsoft Office, Adobe Acrobat, Illustrator, Photoshop, Spanish-English, PeopleSoft, Fieldglass, Kronos, CRM, Training, Human Resources, Software Documentation, Leadership, Management, Account Management, Cross-functional Team..., Onboarding, Customer Service, Team Building, Temporary Placement, Payroll, Access, Outlook, Technical Recruiting, Employee Benefits, Microsoft Excel, PowerPoint, Applicant Tracking..., Sourcing, Staffing Services, Vendor Management, Internet Recruiting, Microsoft Word, Interviews, College Recruiting, Talent Acquisition, Contract Recruitment, Screening Resumes, Process Improvement, Benefits Negotiation, Project Coordination, Employee Relations, Sales, Employee Training, QuickBooks, Networking, Cold Calling, Windows, Screening, Call Centers
Education
Art Institute of Dallas 1998 — 2000
Associate of Arts (A.A.), Design and Visual Communications, General
Calance / PARTNERS March 1998 - May 2013
Xerox Services November 1995 - July 1997
TIG Holdings September 1990 - November 1995
Skills
DB2, Microsoft SQL Server, Budgets, Supervisory Skills, JCL, Database Administration, System Administration, System Architecture
Education
California State University-Northridge
Bachelor of Science, Management Systems Analysis
Allianz Asset Management January 2014 - Present
PADI January 2013 - January 2014
Xerox Services August 2005 - December 2012
Washington Mutual Card Services March 2005 - August 2005
Marsh 2001 - 2002
Skills
SSRS, SSIS, T-SQL, ETL, Data Modeling, Database Design, Data Warehousing, Databases, Microsoft SQL Server, Database Administration, Disaster Recovery, VB.NET, SQL, .NET, SharePoint, Oracle, Visio, ASP.NET, C#, Windows Server, Business Analysis, Servers, Software Development, High Availability, Performance Tuning, Cluster
Education
City University of New York-College of Staten Island 2002 — 2004
MS, Computer Science
City University of New York-College of Staten Island 1998 — 2002
BS, Computer Science
Sweet Eatery Senior Subject Matter ExpertXeroxSeptember 2007 - Present
Xerox Services August 2009 - January 2011
Xerox December 2007 - August 2009
Skills
Troubleshooting
Education
DeVry University 2009 — 2013
Girl Develop It April 2014 - Present
Xerox Services November 2014 - December 2014
Houghton Mifflin Harcourt October 2013 - February 2014
DigiPen Institute of Technology September 2010 - May 2013
DigiPen Institute of Technology September 2008 - April 2013
The Digipen News Feed October 2011 - November 2012
Anne Arundel Community College July 2007 - July 2009
Moviebank September 2008 - April 2009
IMPACT Designs, LLC January 2008 - August 2008
HealthCare Strategies, Inc. August 2007 - February 2008
Skills
C++, Artificial Intelligence, Programming, Software Engineering, C, Visual Studio, Robotics, Embedded Systems, Integrated Circuit..., RTOS, Digital Signal..., Low Level Programming, Video Games, Military, Game Development, Game Design, Microcomputers, Military Experience, Tortoise SVN, Non-profit Volunteer, Differential Equations, Microsoft Excel, Verilog, Image Processing, AutoCAD, Blood Donor, Computer Aided Drafting, Motorcycling, Marine Corps, Product Development, Analog Signal Processing, EagleCAD, SATCOM, Camtasia, IT Operations, Dropbox, Keil, Signal Processing, Physical Security, Security, Matlab, ModelSim, Project Management, Software Project..., Agile Project Management, VHDL, Java, PHP, Github, Unity
Education
Digipen Institute of Technology 2008 — 2013
Bachelor of Science in Computer Engineering, Computer Hardware Engineering
Anne Arundel Community College 2007 — 2013
General Studies degree, Computer Aided Drafting, 3.7 GPA
Defense Language Institute 2002 — 2003
AA, Korean Language Studies, GPA: 3.3
Coyote Creek Consulting April 2015 - Present
Darden August 2013 - April 2015
Xerox Services June 2010 - August 2013
Varian Medical Systems June 2006 - April 2010
Skills
Windows Server 2003,..., Linux (RedHat, Suse, &..., VMWare ESX (2.5-3.0), Windows XP/Vista/7, Active Directory, Apple..., Microsoft Exchange..., Symantec Enterprise..., Blackberry Enterprise..., Microsoft ISA Server..., Internet Information..., Microsoft SQL Server..., Citrix Presentation..., NetApp SnapManager for..., Veritas Backup Exec 10, Symantec / McAfee..., Microsoft Office..., Cisco Routers &..., VPN Clients (Citrix,..., Netgear/Linksys/Intel..., Cybex (Autoview 200,..., Fiber Channel/HBA, TCPIP, DNS, FTP, SMTP, HTTP, Certificates (SSL), OSPF/BGP, Windows, Microsoft Exchange, Citrix Metaframe, TCP/IP, SCOM, Windows Server, IT Operations, Microsoft SQL Server, Microsoft Office, Disaster Recovery, Software Installation, ITIL, Servers, Microsoft Technologies, TMG, SCCM 2012, Windows Server 2012
Education
Delaware County Community College 1994 — 1995
Associate of Science (A.S.), General Studies, 4.0
Xerox July 2014 - Present
Xerox April 2013 - July 2014
Xerox Services September 2011 - April 2013
Xerox Services September 2011 - April 2013
Independence Blue Cross July 2002 - April 2005
Skills
Customer Service, Social Skills, Health Insurance, Call Center, Market Research, Time Management, Human Resources, Networking, Teamwork, Customer Satisfaction, Recruiting, Policy, Training, Administrative..., Claim, Insurance, Leadership, Process Improvement, Software Documentation, Analysis, Microsoft Excel, Benefits Administration, Employee Relations, Learning Management..., Performance Management, Onboarding, Applicant Tracking..., Interviews, Workforce Planning, HRIS, ADP Payroll, System Administration, College Recruiting
Education
Community College of Philadelphia
Liberal Arts, Human Services
Morgan State University
St. Thomas Midtown Hospital August 2012 - Present
Xerox Services June 2011 - August 2012
Crestwood Suites April 2011 - June 2011
Little Kiddies Learning Center September 2005 - March 2006
Education
Nashville State Community College 2010 — 2011
Pre-Nursing Studies
MedVance Institute-Nashville 2006 — 2007
Diploma, Surgical Technology/Technologist
Xerox Services August 2007 - Present
Aon Hewitt July 1998 - July 2007
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2009 — 2012
Juris Doctor candidate (expected 12/2012), Law, 3.426
Kenyon College 1994 — 1998
Bachelor of Arts (B.A.), Economics
University of St. Andrews, Scotland, UK 1996 — 1996
Semester abroad
TEKsystems July 2015 - Present
Sabbatical September 2014 - June 2015
Xerox Services April 2011 - 2014
Affiliated Computer Services July 2009 - April 2011
ACS Healthcare Solutions 2005 - July 2009
Superior Consultant Holdings Corp May 2004 - January 2005
Southwest Washington Medical Center June 2001 - May 2004
Hall Kinion January 2000 - June 2001
Washington State University October 1998 - December 1999
The Good Guys 1995 - 1998
Skills
Healthcare Information..., IT Service Management, Cross-functional Team..., Vendor Management, HL7, Integration, Process Improvement, Disaster Recovery, Software Implementation, Systems Analysis, IT Strategy, System Administration, Software Documentation, Troubleshooting, Information Technology, Healthcare, Outsourcing, ITIL, Operations Management, Analysis, Customer Service, Project Management, Windows Server, SharePoint, Visio, Data Center, Program Management, Business Process..., Systems Engineering, Problem Solving, HIPAA, Business Process, Technical Writing, Personal Development, Vendors, IT Management, IT Operations, Business Analysis, Requirements Analysis, System Deployment, Employee Training, Customer Satisfaction, SDLC, Enterprise Architecture, Vendor Relations, Food Photography, Workflow Analysis, Personnel Development, Training & Development
Education
Portland State University - Graduate School of Business 2006 — 2008
MBA, Business Administration
Washington State University 1998 — 1999
BA, Humanities
California State Polytechnic University-Pomona
SMS Systems Maintenance Services 2014 - Present
Ricoh Americas Corporation 2013 - 2014
Unisys │Technology, Consulting, and Integration Solutions 2012 - 2013
Xerox Services 2003 - 2012
Xerox Global Services 1998 - 2002
Pitney Bowes Management Services 1994 - 1998
Neopost 1984 - 1994
Skills
Account Management, Business Development, Leadership, Program Management, Management, Salesforce.com, Cross-functional Team..., New Business Development, Business Strategy, Consulting, Healthcare, Sales Process, Solution Selling, Managed Services, Business Process..., Document Management, Healthcare Information..., Key Account Management, Contract Negotiation, Relationship Management, Change Management, Lean Six Sigma, Deal Strategy, Major Accounts, Consultative Sales..., Income Statement, Strategic Selling Skills, P&L Accountability, Cross Channel Marketing, Global Sales, Global Delivery, Cleantech, Multi-channel Marketing
Education
Arizona State University
BS, Business, Sociology
Ross Stores October 2012 - Present
Xerox Services August 2010 - October 2012
Office Depot August 1999 - October 2010
IBM April 1991 - August 1999
Skills
Deep Data Center..., Skilled Communicator, Building Relationships, Data Center Continuous..., Green Data Center Award..., Lead Disaster Recovery, Technical Leadership, Data Center, Disaster Recovery, Vendor Management, Infrastructure, Hardware, Cross-functional Team..., IT Management, Networking, Servers, IT Operations, Leadership, IT Strategy, IT Outsourcing, Project Planning, Cloud Computing, ITIL, Information Technology, IT Service Management, Virtualization, Business Continuity, Service Delivery, System Deployment, Storage, Security, Outsourcing, Enterprise Architecture, Professional Services, Solution Architecture, Storage Area Networks
Education
Community College of the Air Force 1982 — 1985
Lutheran High School 1978 — 1982
St. Theresa's Elementary 1969 — 1978
Xerox Services January 2015 - Present
Xerox March 2007 - December 2014
Iridio an RR Donnelley Company January 2005 - March 2007
RR Donnelley May 1996 - December 2004
Los Angeles Police Revolver and Athletic Club May 1983 - April 2004
Bowne November 1993 - May 1996
The Lewis S Snow Company April 1971 - May 1996
Skills
Variable Data Printing, Process Improvement, Direct Mail, Agile Methodologies, Change Management, Outsourcing, Digital Printing, Graphic Design, Print Management, Project Management, Manufacturing, Business Analysis, Management, Leadership, Offset Printing, Account Management, Six Sigma, Enterprise Software, Cross-functional Team..., Managed Services, Vendor Management, Document Management, Sourcing, Requirements Analysis, Team Leadership, Human Resources, Solution Selling, SDLC, Media Relations, Service Delivery, Continuous Improvement, Business Process..., Procurement, Managed Print Services, Pre-press, CRM, New Business Development, B2B, Software Project..., Pre-sales, Product Management, Integration, Strategy
Education
California State University-Northridge 1973 — 1976
BA, Political Science, Journalism Radio
Los Angeles Valley College 1971 — 1974
AA, Journalism, Accounting
Samsung SDS July 2015 - Present
Glowpoint, Inc. (formerly Affinity VideoNet) March 2015 - July 2015
Glowpoint, Inc. (formerly Affinity VideoNet) November 2010 - July 2015
Xerox Services May 2010 - November 2010
InterCall March 2007 - October 2008
InterCall September 2005 - March 2007
Skills
Customer Service, Determination, Multitasking Skills, Reliable, Easily Adaptable, Enthusiasm to learn, Energetic Self-Starter, Committed to..., Video Conferencing, AV, Account Management, Audio Conferencing
Education
Bloomfield College 2005 — 2008
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Gibbs College 2001 — 2003
Associate's degree, Computer Programming
Navajo Nation October 2003 - September 2012
Verity Consulting August 2008 - May 2009
Kitchell Construction July 2007 - June 2008
Loreto Bay Company January 2007 - June 2007
Navajo Nation December 2000 - January 2007
Xerox Services November 1999 - December 2000
Maxim Group August 1998 - July 1999
Skills
Analysis, Programming, Databases, System Administration, Strategic Planning, Project Management, ERP, Program Management, Software Documentation, Troubleshooting, JD Edwards, Active Directory, Microsoft SQL Server, Public Speaking, Security, Oracle, Management
Education
Keller Graduate School of Management
MBA; B.S; MBA, MBA with concentration in Info Sys Management
DeVry University 1992 — 1995
BS, Computer Information Systems
University of Notre Dame 1989 — 1991
BS, Computer Information Systems
Self Employed - Social Media, Corporate Training 2014 - Present
Pittsford,Penfield and Fairport Central Schools 2007 - 2014
Xerox Services April 2012 - June 2012
Rochester Institute of Technology January 1979 - January 1992
Skills
Social Media, Teaching, E-Learning, Art, Workshop Facilitation, Training, Executive Coaching, Editing, Staff Development, Painting, Public Speaking, Designing Learning, American Sign Language, Ceramic Sculpture, Commercials, Modeling, Holistic Life Coaching, Running, Online Gaming, Community Service, Raw Food Home Chef..., Adobe Creative Suite, Microsoft Excel, Microsoft Office, Microsoft Word, Web Applications, Mobile Applications, Google Analytics, iPhoto, iPhone, Firefox, Virtual Reality, Mesh, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing
Education
Cornell University - Johnson Graduate School of Management 2013 — 2014
Marketing Strategy Certification
Nazareth College of Rochester 2004 — 2008
MSEd, Visual Art
University of Rochester
BS, Social Science
Atos July 2015 - Present
Xerox Services May 2010 - June 2015
Affiliated Computer Services (ACS) December 2007 - April 2010
Affiliated Computer Services 2003 - December 2007
Ingram Micro 2001 - 2003
ConAgra Foods 1999 - 2001
Fairmont Private School 1997 - 1999
Southern California Edison 1994 - 1997
Security Pacific Automation Company (SPAC) 1988 - 1993
Unocal 1981 - 1987
Skills
Enterprise Architecture, Data Center, Mainframe, Capacity Planning, Solution Architecture, Disaster Recovery, IT Strategy, ITIL, MVS, DB2, CICS, TSO, IT Management
Education
California State University-East Bay 1978 — 1981
Batchelor of Science, Mathematics, Biology, Chemistry
California State University-Fullerton 1974 — 1976
Bachelor of Science (BS), Mathematics and Computer Science
Xerox Services April 2012 - Present
Family AriZen Intensive In-Home Therapeutic Counseling October 2011 - Present
The Tera Gallery May 2008 - Present
Henrico County Public Schools - Varina High Schoool October 2011 - April 2012
Godwin-Jones & Price, PC April 2007 - October 2011
Christopher Newport University September 2010 - May 2011
Electronic Systems, Inc. (ESI) June 2005 - September 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Tutoring, Mental Health Counseling, Sales, Customer Service, Administrative..., Distribution Center..., Community Outreach, Social Services
Education
Christopher Newport University 2007 — 2011
Bachelor, Sociology / Communications
Varina High School 2004 — 2007
Pacific Performance Technologies March 2015 - Present
Total Safety US, Inc. December 2013 - March 2015
Apex Systems May 2013 - December 2013
XEROX Services May 2012 - June 2013
Lafarge Cement April 2006 - 2012
ABB 2004 - 2006
F.L. Smidth January 2000 - January 2004
HSB Reliability Technologies January 1996 - January 2000
Marathon Oil Company January 1995 - January 1996
US Navy January 1975 - January 1995
Skills
Performance Management, Training, Instructional Design, RCM, Change Management, Six Sigma, Management Consulting, Program Management, Operations Management, RCA, Maintenance Management, Project Management, Continuous Improvement, Root Cause Analysis, Safety Management..., Cross-functional Team..., Lean Manufacturing, Manufacturing, Organizational..., Leadership, Leadership Development, Quality Assurance, Manufacturing..., Training Delivery, Team Building, Management, Employee Training, Coaching, Project Planning, Business Process..., Process Improvement, Process Engineering, Business Strategy, Operational Excellence, Quality Management, Performance Improvement, Process Optimization, Human Resources, Reliability Engineering, Supply Chain Management, Procurement, Manufacturing Operations, SAP, Engineering Management, ISO, Engineering, 5S, TPM, Materials Management, Supply Chain
Education
Naval Postgraduate School 1986 — 1987
MS, Management
Chapman University 1993 — 1995
MA Education, Instructional Technology
United States Naval Academy 1971 — 1975
BS, Eng
Autogermana BMW PR September 2012 - Present
Xerox Services February 2012 - Present
Quifel Moda 2012 - Present
SoftwareONE 2010 - 2011
Skills
Solution Selling
Education
Universidad Politecnica de Puerto Rico-Orlando Campus
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Crimson Wine Group January 2015 - Present
TEKsystems August 2014 - December 2014
Xerox Services March 2012 - July 2014
California Army National Guard May 2006 - May 2013
Consolitech Inc. July 2008 - February 2009
Olde World Games December 2007 - July 2008
Brinks Home Security March 2007 - December 2007
Consolitech Inc. November 2006 - March 2007
Gamer's Keepe September 2003 - December 2005
Silicon Graphics October 1995 - September 2003
Skills
Troubleshooting, Computer Hardware, Active Directory, Windows, Windows Server, Routers, VMware, Network Administration, Servers, Windows 7, TCP/IP, XP, Operating Systems, Switches, Microsoft Office, Firewalls, Software Installation, Technical Support, DHCP, Security, DNS, Hardware, System Deployment, Disaster Recovery, Network Security, Cisco Technologies, Microsoft Exchange, System Administration, Windows XP, Cabling, Networking
Education
DeVry Institute of Technology 1992 — 1995
BS, Electrical Engineering
DeVry University-Georgia 1992 — 1995
Bachelor's degree, Electrical and Electronics Engineering
Xerox Services January 2015 - Present
Digital DNA June 2014 - December 2014
BancTec January 2013 - June 2014
Datamatics Global Services 2010 - January 2013
Faxsolutions.us August 2007 - August 2010
Verizon 2005 - 2007
WorldCom 2000 - 2002
Blimpie 1995 - 2000
Skills
SaaS, Product Management, Cloud Computing, Solution Selling, Product Marketing, Strategic Partnerships, Product Development, Business Development, New Business Development, Competitive Analysis, Sales Management, Telecommunications, Cross-functional Team..., Enterprise Software, Account Management, Lead Generation, Direct Sales, Marketing Strategy, Business Analysis, Strategic Planning, Strategy, Management, Sales Operations, Outsourcing, Integrated Marketing, Selling, Analytics, Entrepreneurship, Online Marketing, Email Marketing, Marketing, Sales, SEO, Leadership, Team Building, CRM, Sales Process
Education
University of San Francisco 2010 — 2011
Master certificate, Internet marketing
Colorado Technical University 2007 — 2009
MBA, Marketing concentration
University of Tennessee-Knoxville 1985 — 1988
B.S., Management, Business Minor
Xerox Services
Skills
BPO, Business Process..., Change Management, Cross-functional Team..., Leadership, Management, Offshoring, Operations Management, Outsourcing, P, Process Improvement, Program Management, Strategic Planning, Team Leadership, Vendor Management
Education
University of Utah 1990 — 1992
Alta High School 1986 — 1987
Cherry Creek High School
Arapaho high school 1985 — 1986
Brigham Young University
Triangle carrier inc June 2015 - Present
Kodak Alaris June 2014 - December 2014
Bunty PC Repair September 2011 - September 2014
Cree July 2013 - May 2014
Xerox Services January 2013 - July 2013
Sleep Inn June 2010 - May 2011
Skills
Java, Computer Hardware, Computer Repair, Computer Maintenance, C++, Microsoft Office, Microsoft Excel, Microsoft Word, Profit Manager, Customer Service, Hotel Management, Teamwork, Windows Vista, Technical Support, Windows XP Pro, Hardware, Help Desk Support, Desktop Computers, Software Installation, Operating Systems, Troubleshooting, Android, Laptops, XP, Windows 7, Networking, Printers, Antivirus, Blackberry, Workstations, Network Administration, Norton Ghost, System Administration, TCP/IP, Windows, Hardware Installation, Microsoft Exchange, VMware, Ubuntu, Customer Support, Access, Network Security, Cabling, Visual Basic, Wireless Networking, Remote Desktop, Hardware Support, iPhone, Test Equipment, Information Technology
Education
East Carolina University 2014 — 2016
Bachelor's Degree, Information Technology
Nash Community College 2005 — 2008
AAS in Computer Engineering, Computer Network, repair and program
Victoria Public High 1993 — 2000
High School, Basic
Xerox Services July 2013 - Present
Xerox Services June 2011 - June 2013
Xerox Services September 2010 - June 2011
IU Health formerly Clarian Health Partners April 2007 - September 2010
M-Plan April 2006 - March 2007
IU Health formerly Clarian Health March 2003 - June 2005
Trestle Tree, Inc August 2002 - March 2003
Skills
Pharmacy Benefit..., clinical pharmacy, Account Management, Budget, Cost Saving Initiatives, Disease Management, Home Care, Communication, Project Coordination, Presentations, Proposal Writing, RFP, Quality Assurance, Sales
Education
Butler University 1996 — 2002
PharmD, pharmacy
Start Corporation - Primecast & Connexions Technologies October 2010 - Present
Insane Computers September 2010 - Present
Manpower 2011 - 2011
SAP America Inc 2007 - 2008
Xerox Services February 2006 - January 2007
School District of Philadelphia January 2005 - February 2006
GlaxoSmithKline February 2004 - February 2005
NCR February 2003 - January 2004
CIty of Philadelphia MOCS August 1983 - December 1998
Skills
Microsoft Windows, Ubuntu, Linux Server, Shell Scripting, Network Security, Internet Security, Virtual PC
Education
Colorado Technical University 2012 — 2015
Bachelor Of Science in Information Technology, Network Management Specialization
Philadelphia Community College of Philadelphia 1985 — 1986
certification, Civil engineering-Autocad
ABI Institute 1981 — 1982
Certification, Administrative Assistant & Accounting Principles
Murrell Dobbins AVTS 1976 — 1980
HS. Diploma, Administrative Assistant & Accounting Principles
Xerox Services September 2009 - Present
US Census Bureau December 2008 - June 2009
DHL Express December 2000 - October 2008
UPS August 1998 - December 2000
UPS September 1997 - August 1998
Friendship Wesleyan Church September 1995 - July 1997
Skills
Project Management, Management, Business Process..., Training, Logistics
Education
Asbury Theological Seminary 1997 — 2004
M.Div.
Indiana Wesleyan University 1990 — 1994
BS, Christian Ministries
Xerox Services September 2011 - Present
Independent Contractor September 2010 - September 2011
TriTech Software Systems July 2008 - August 2010
TriTech Software Systems March 2006 - August 2008
Skills
Microsoft SQL Server, Agile Methodologies, SQL, SDLC, Visual Studio, Requirements Analysis, VMware, RFP, Integration, Visio, .NET, Public Safety, Software Project...
Education
Central Washington University 2001 — 2004
Bachelor of Science, Computer Science
Xerox Services March 2013 - Present
Nokia April 2011 - November 2012
Nokia March 2010 - April 2011
Nokia April 2008 - March 2010
Magyar Telekom August 2006 - March 2008
Magyar Telekom January 2004 - July 2006
Magyar Telekom February 2001 - December 2003
GE September 1991 - January 2001
GE 1991 - 2001
Skills
Telecommunications, Project Management, Microsoft Office, Strategic Planning, Customer Service, Team Leadership, Microsoft Excel, Six Sigma, Process Management, Continuous Improvement, Balanced Scorecard, Procure-to-Pay, Quality Management, Statistical Data..., Program Management, Procurement, Process Improvement, Purchasing, Engineering, Leadership, Product Development, Cross-functional Team..., Management, Business Process, Strategy, Outsourcing, Analysis, Business Intelligence, Manufacturing, Supply Chain Management, Operational Excellence, Training, Change Management, Supply Chain, Team Management, Contract Management, Business Process...
Education
Budapesti Corvinus Egyetem 2002 — 2005
Master of Business Administration (MBA), Business/Managerial Economics
Technical University of Budapest 1986 — 1991
Master's degree, Electrical and Electronics Engineering
Cigna July 2014 - Present
City Colleges of Chicago July 2013 - July 2014
Xerox Services January 2013 - July 2013
U.S. Cellular October 2010 - December 2012
U.S. Cellular October 2008 - December 2012
Skills
Cellular Communications, Wireless, Customer Retention, CDMA, Customer Experience, Call Centers, 4G, Customer Satisfaction, LTE, Telecommunications, Captivate, Wireless Networking, Training, Higher Education, Customer Service, Coaching, Team Building, Management, Team Leadership
Education
City Colleges of Chicago-Harold Washington College 2008 — 2010
University of Illinois at Urbana-Champaign 2003 — 2007
Bachelor of Arts (BA), English
TD October 2012 - Present
Xerox Services February 2012 - August 2012
Aerotek Temp Agency September 2011 - August 2012
2010 Bancroft November 2008 - October 2011
Wal-Mart May 2011 - August 2011
Macy's October 2010 - December 2010
2008 Rent-A-Center January 2006 - June 2010
Raymour&Flanigan April 2007 - November 2008
Skills
Telephone Skills, General Office Duties, Adobe Photodeluxe, Office Equipment, Conference Rooms, Customer Relations, Customer Service, Customer Satisfaction, Answering Phones, Money Handling, Phone Etiquette, Computer Diagnostics, Wireless Routers, Dell Desktops, Norton Utilities, HP Printers, AVG, Retail, Management, Sales, Microsoft Windows 98, Technical Support, Call Centers, Windows Vista, Windows 7, Fax, Customer Experience, Cashiering, Clerical Skills, Invoicing, POS, Budgets, Customer Service..., Data Entry, Spreadsheets, Office Administration, New Hire Training, Retail Sales, Administrative..., File Management, Pricing, Schedules, Time Management, Teamwork, Office 2010, Customer Engagement, Organization, Merchandising, HP, People Skills
Education
2003-2006 Augusta Technical 2003 — 2006
Associate; Associate; High School Diploma, Culinary Arts; Business
Augusta Technical College 2003 — 2006
Associate's degree, Restaurant, Culinary, and Catering Management/Manager, 3.85
The Home Depot April 2011 - Present
Home Depot Store Support Center April 2011 - Present
Er-solutions/Duke Energy September 2009 - October 2010
Newton County School System September 2008 - May 2009
Newton Medical Hospital December 2006 - June 2008
Xerox Services July 2003 - November 2006
Electronic Data Systems October 2000 - February 2003
Intel Serve July 2000 - September 2000
Georgia Bureau of Investigation April 2000 - July 2000
Skills
* Highly Organized with..., Ability to Execute..., Effective Team Builder..., Excellent Knowledge of..., Skilled with 10-key
Education
Ashford University
Bachelor of Education (B.Ed.)
Ashford University
Social Science
Dekalb Technical College
Sanford Brown College
Medical Assistant
Sanford-Brown College-Atlanta
Medical Assistant
South University
Bachelors of Science, Public Health
Lyft July 2014 - Present
Hellscream Haunted House September 2010 - Present
Front Range Ghost Shop April 2014 - October 2014
Pikes Peak Community College May 2011 - June 2014
Xerox Services September 2013 - December 2013
OG Organo Gold Coffee November 2012 - June 2013
El Paso County Sheriff's Office May 2012 - August 2012
Pikes Peak Community College September 2010 - May 2011
Self Employed November 2009 - March 2010
The Salvation Army November 2009 - December 2009
Skills
CPR Certified, First Aid, Community Emergency..., Emergency Management, Training, Security, Enforcement, Customer Service, Investigation, Microsoft Word, Troubleshooting, Physical Security, Interviews, Management, Emergency Services, Disaster Response, Data Entry, Supervisory Skills, Fundraising, Networking, Policy
Education
Colorado Technical University 2014 — 2017
Bachelor's Degree, Criminal Justice/Safety Studies
Pikes Peak Community College 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science, 2.75
Gerald R. Ford Job Corps Center 2007 — 2008
Vocational Certificate, Security and Loss Prevention Services
Port Huron High School 2000 — 2004
High School Diploma, General Studies
Xerox Services June 2010 - Present
Jersey Battered Women's Service September 2009 - June 2010
inVentiv Clinical Solutions October 2008 - 2009
Pfizer March 2002 - 2008
Skills
Cross-functional Team..., Process Improvement, Program Management, Outsourcing, Change Management, Vendor Management, Call Centers, Project Management, Project Portfolio..., Management, Human Resources, Business Development, Strategy, Coaching, Business Analysis, Performance Management, CRM, Business Process...
Education
Centenary College
MBA, Marketing
Rider University
BA, Communications
Lopez Negrete Communications August 2013 - Present
Xerox Services August 2011 - August 2013
Logistic Services International, Inc. June 2010 - March 2011
Imedia.it, Inc. July 2006 - May 2010
Skills
ActionScript, Flash, JavaScript, XML, Adobe Creative Suite, C#, Unity3D, Storyboarding, Programming, Captivate, Game Design, Multimedia, Dreamweaver, CSS, Web Development, E-Learning, Instructional Design, After Effects, PHP, Learning Management..., SCORM, ADDIE, HTML 5, User Interface Design, Blended Learning, Web Design, Flash Animation, Adobe Fireworks, Interactive Media, Lectora, Front-end, Interaction Design, User Experience, HTML5
Education
Art Institute of Houston 2003 — 2005
AAS, Interactive Media Design
North Seattle College 1998 — 2000
AAS, Culinary Arts
SAIC September 2013 - Present
Xerox Services January 2011 - August 2013
Affliated Computer Services March 2007 - October 2011
The Bird Group, New Delhi India October 2005 - January 2007
Booz Allen Hamilton 1993 - 2007
Skills
Expertise in strategic..., Global Operations, New Business Development, Business Development, Product Management, CRM, Mergers, Business Analysis, Start-ups, Team Building, Sales/Account Management, Outsourcing, Restructuring, Enterprise Software, Cloud Computing, Integration, Management, Telecommunications, Project Planning, Management Consulting, Mergers & Acquisitions, Requirements Analysis, Performance Management, Business Process..., Security, Managed Services, Analytics, Software Development, SaaS, Business Intelligence, Professional Services, Program Management, Strategy, Vendor Management, Process Improvement, Strategic Planning, Leadership, IT Strategy, Cross-functional Team..., Project Management, Information Technology, Strategic Partnerships, Business Strategy, Change Management, Team Leadership, SDLC, State Government
Education
American University
BA, College of Arts and Sciences
BAHS
Fachhochschule für Technik und Wirtschaft Berlin
Certificate, International Mangement, Intl Management
Foundation for Technology Learning April 2014 - Present
Voya Financial March 2014 - Present
Viridian, Inc January 2014 - Present
Connecticut Computer Coach, LLC. May 2009 - Present
Cigna February 2014 - March 2014
Aetna, Inc. September 2012 - August 2013
Xerox Services January 2012 - July 2012
Accellos, Inc May 2006 - May 2009
Northeast Utilities Inc April 1997 - December 2005
Aetna, Inc. May 1994 - February 1997
Skills
Customer Service, Team Building, Project Planning, Process Improvement, Microsoft Office, Team Leadership, Troubleshooting, Project Management, Strategic Planning, New Business Development, Sales, Leadership, Change Management, Management, Microsoft Excel, Windows, Databases, Training, Disaster Recovery, Business Analysis, Analysis, ITIL, Vendor Management, Windows 7, Software Documentation, Strategy, Telecommunications, Access, Integration, Program Management, Visio, Windows Server, Business Intelligence, Servers, VMware, Computer Hardware, Hardware, Information Technology, Requirements Analysis, SDLC, VPN, System Administration, Security
Education
Aetna, Inc. 2013 — 2013
Agile/Scrum Master, Information Technology
Xerox, Inc. 2011 — 2011
ITIL Certification, Information Technology
University of Hartford
MS; AS, Organizational Behavior Studies, 3.85
Central Connecticut State University 1989 — 1992
BS, Management
XEROX Services May 2009 - Present
VDOT October 2002 - November 2006
Vicinity Corporation 1998 - September 2004
Skills
VMware, Security, Servers, Windows Server, Network Security, Networking, Linux, Troubleshooting, Windows, Microsoft SQL Server, Requirements Analysis, Cloud Computing, Project Management, Data Center, System Administration, DNS, ASP.NET, Microsoft Office, TCP/IP, Software Project..., JavaScript, Databases, Network Administration, Cisco Technologies, Cisco Security, Cisco Routers, Microsoft HYPER-V...
Education
DeVry University 2000 — 2004
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Middlesex County College 1996 — 1998
Diploma, Computer Engineering
Xerox Services December 2011 - Present
Mojo-Fashions, LLC March 2013 - Present
ATELKA September 2010 - December 2011
Stream Global Services February 2005 - September 2010
24/7 Customer 2004 - 2005
Telerx 2001 - 2004
Convergys 1995 - 2001
TeleTech 1990 - 1993
Skills
Global Client Management, Solution Selling, New Business Development, Contract Negotiation, Revenue Growth..., Business Relationship..., Sales Management, Solution Development, Marketing Communications, Marketing Strategy, CRM, Selling, Information Technology, Call Center, BPO, Contact Centers, Sales, Management, Strategy, Business Strategy, Leadership, Sales Process, Strategic Planning, Customer Experience, Team Management, Customer Retention, Telemarketing, SaaS, Business Development, Process Improvement, Customer Satisfaction, Business Planning, Lead Generation, Business Process..., Executive Management, Operations Management, Workforce Management, Program Management, Team Leadership, Strategic Partnerships, P&L Management, Cross-functional Team..., Mergers & Acquisitions, Account Management, Networking, Training, Performance Management, Salesforce.com, Start-ups, Wireless
Education
California State University-Northridge 1979 — 1982
BA, Journalism and Speech Communications
Xerox Services June 2010 - Present
Elias Brothers Group June 2005 - June 2010
Strategic Staffing Solutions, DTE Energy 2002 - 2005
Barton Malow Construction 2001 - 2002
Strategic Staffing Solutions, DTE Energy 1997 - 2001
Ryder Integrated Logistics 1992 - 1994
Kasle Steel Corporation 1989 - 1992
City of Livonia 1987 - 1989
Peoples Community Hospital Authority 1982 - 1987
Skills
Analysis, Budgeting, Business Process, Application Development, Agile
Education
Davenport University
Bachelors, Business Administration
Chefs Catalog/TCC Cooking Company November 2014 - Present
Chefs Catalog/TCC Cooking Company August 2014 - November 2014
Xerox Services March 2012 - April 2014
Examiner.com May 2010 - May 2012
Colorado State University-Pueblo September 2007 - May 2011
Skills
Type 46 wpm, Copy editing, Customer service, Payment card processing, News writing, Desktop Publishing, Interviewing, Adobe InDesign, Adobe Premiere, Payment Card Processing, Proofreading, Feature Articles, InDesign, Interviews, News Writing, Copy Editing, Editing, Research, PowerPoint, Microsoft Word, Social Networking, Photoshop, Social Media, Public Speaking, Premiere, Higher Education, Customer Service, Event Planning, Creative Writing, Storytelling, Blogging, Journalism, Press Releases, Newsletters, Telephone Skills, English, Sales, WordPress, Media Relations, Public Relations, Social Media Marketing, Adobe Creative Suite, Technical Writing, Facebook, Copywriting, Photography, Publishing
Education
Colorado State University-Pueblo 2007 — 2011
Bachelor of Science, Mass Communications
Widefield High School 2003 — 2007
Diploma, General studies, 3.5
Creative Lodging Solutions April 2014 - Present
Lexmark April 2013 - April 2014
Xerox Services April 2012 - March 2013
TEKsystems January 2012 - April 2012
U.S. Department of State July 2011 - December 2011
ACS, a Xerox Company June 2007 - July 2011
ACS, a Xerox Company June 2006 - June 2007
ACS, a Xerox Company December 2004 - January 2006
ACS, a Xerox Company December 2002 - December 2004
Skills
Business Analysis, Payroll Administration, Information Management, Payroll, User Acceptance Testing, Customer Support, Requirements Gathering, Training, Visio, Project Support, SDLC, Software Documentation, Requirements Analysis, Workflow, System Testing, Disaster Recovery, Site Administration, Business Process, SharePoint, XML, Agile Methodologies, Technical Writing, Windows, Security, Management, Troubleshooting, Testing, Databases, Quality Assurance, Web Applications, Vendor Management, SQL, Access, Software Project..., Integration, Process Improvement, Analysis
Education
Strayer University 2008 — 2011
Eastern Kentucky University 2007 — 2008
Cox Communications June 2011 - Present
Everest College Phoenix Online/Everest University September 2009 - February 2011
AGIA Insurance Services August 2007 - August 2009
Avnet January 2004 - July 2007
Xerox Services January 1993 - January 2003
Skills
Human Performance..., Leadership Development, Organizational..., Project Management, Instructional Design, E-learning Development, People Management, LMS..., DMAIC, Performance Analysis, Performance Measurement, Performance Improvement, ROI development, Relationship Development, Culture Change Expert, Business Change..., Communications Strategy, Inter-personal, Change Management, Management, Front End Analysis, Human Performance..., Curriculum Development, Sales Leadership..., Behavioral Engineering..., Internal Communications, Performance Management, E-Learning, Front-end, Strategic Communications, Talent Management, Executive Development, Cross-functional Team..., Program Management, Coaching, Staff Development, Training, Return on Investment, Analysis, Business Process, Performance Consulting, Strategic Planning, Organizational..., Workshop Facilitation, Executive Coaching, Culture Change, Instructor-led Training, Training Delivery, Needs Analysis, 360 Feedback
Education
Boise State University 2012 — 2015
Master of Science (M.S.), Organizational Performance/Workplace Learning
Thunderbird School of Global Management 1998 — 1998
Cerfiticate, Global Leadership
State University of New York at Binghamton 1985 — 1990
Liberal Arts, Multiple
JFK
JFK
Xerox Services Customer Service Representative
The Plus Group August 2012 - December 2012
Coverdell March 2007 - June 2009
TTC Marketing Solutions March 2006 - March 2007
Skills
Microsoft Office 2010, Microsoft Excel 2010, Customer Service..., Microsoft Word 2010 and..., Call Centers, Telephone Skills
Education
Computer Systems Institute 2011 — 2012
Diploma, Business Administration, A
Rosemont Media May 2014 - Present
Charmainegreen.com January 2008 - April 2015
Covance December 2008 - June 2012
Xerox Services January 2008 - December 2008
First Investors Corporation January 2006 - July 2006
Skills
Biotechnology, Biochemistry, Research, Medical Writing, Lifesciences, Clinical Development, Pharmaceutical Industry, Technical Writing, New Business..., Molecular Biology, Cell Culture, Strategy, Cell Biology, Clinical Trials, Entrepreneurship, Product Management, Product Marketing, Start-ups, FDA, Oncology, Writing, Healthcare, Infectious Diseases, Life Sciences
Education
University of California, San Diego 2011 — 2013
Certificate, Drug Discovery and Development, 3.7
California State University-Chico 2001 — 2005
Bachelor of Science (B.S.), Small Business Management and Entrepreneurship, 3.4
Self-Employed August 2015 - Present
PM Restaurant 2013 - Present
Mitchell Gold + Bob Williams 2011 - 2013
Xerox Services 2010 - 2011
Skills
Inventory Management, Customer Service, Analysis, Retail, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Negotiation
Education
Belmont University - Jack C. Massey Graduate School of Business 2013 — 2015
Master of Business Administration (M.B.A.)
Morehead State University 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Xerox Services August 2011 - December 2012
YMCA Retirement Fund April 2006 - February 2009
Morgan Stanley January 2000 - January 2006
Skills
Call Center, Customer Support, Help Desk Support, Quality Control, Microsoft Office, Customer Service, Information Technology, Fax, Credit, Sales, Employee Benefits, Leadership, Call Centers, Marketing, Training, Team Building, Human Resources, Microsoft Excel, Benefits Administration, Microsoft Word, PowerPoint, Customer Relations, Process Improvement, Networking, CRM, Project Management, Troubleshooting, HRIS, Data Entry, Public Speaking
Education
University of Phoenix 2008 — 2010
Masters, Business Administration
Baruch College, City University of New York (CUNY) 1999 — 2006
Bachelor of Arts, Corporate Communication
Kingsborough Community College 1996 — 1999
Associates Degree, Data Processing
Eaton Corporation December 2012 - Present
Xerox Services May 2012 - December 2012
IBM January 2008 - May 2012
McGraw-Hill March 2006 - February 2008
Owens Corning August 2005 - February 2006
Nationwide Insurance July 1999 - July 2005
Skills
Change Management, HR Service Delivery, HR Strategy, Workforce Planning, Talent Management, Succession Planning, Talent Acquisition, HRIS, HR Transformation, Outsourced HR Services, HR Project Management, Human Resources, PeopleSoft, Vendor Management, Personnel Management, Recruiting, Organizational Design, Strategy, Employee Relations, Management, Outsourcing, Performance Management, Business Process..., Employee Engagement, Strategic Planning
Education
Central Michigan University 2001 — 2004
MS
West Virginia State University 1995 — 1999
BA
City of The Dalles August 2013 - May 2014
The Dalles Main Street August 2013 - May 2014
City of Albany Oregon February 2013 - June 2013
Xerox Services February 2011 - October 2012
Toledo Economic Dvelopment January 2010 - June 2010
Wasco County Planning Department February 2010 - February 2010
Skills
Community Asset Mapping, Group Meeting..., Downtown Revitalization, Human Resources, Conflict Resolution, Community Development, Public Administration, Workshop Facilitation, Redevelopment, Economic Development, Public Policy, Policy Analysis, Public Speaking, Community Outreach, Policy, Editing, Customer Service, Nonprofits, Public Sector, Volunteer Management, Microsoft Office, SPSS, PowerPoint, Government, Analysis, GIS, Local Government, Organizational..., Leadership Development, Leadership, Program Management, Research, Social Media
Education
Penn State University 2010 — 2013
MPA, Public Administration
Portland State University 2008 — 2010
Bachelor of Science, Community Development
Brigham Young University - Idaho 2003 — 2006
Associate of Science, General Studies
Rape Trauma Services September 2014 - September 2015
Women's Daytime Drop-In Center March 2014 - April 2015
Xerox Services June 2009 - July 2013
Larue Carter State Hospital August 2012 - May 2013
Larue Carter State Hospital January 2011 - May 2011
Planned Parenthood of Indiana 2007 - 2010
Charles Shinaver III, Ph.D. May 2007 - December 2007
Skills
Community Outreach, Psychotherapy, Social Services, Case Management, Mental Health, Coaching, Leadership, CBT, Conflict Resolution, Case Managment, Crisis Intervention, Training, Workshop Facilitation, Healthcare, Program Development, Teaching, Training & Development, Interventions, Motivational..., Group Therapy, Adolescents, Employee Training, Treatment, Trauma Therapy, Post Traumatic Stress, Advocacy, Clinical Social Work, Mental Health Counseling, Counseling, Youth At Risk, Adolescent Therapy, Teaching Adults, Color Guard, Designs, Public Assistance, Women's Health, Women's Studies
Education
Indiana University-Purdue University at Indianapolis 2009 — 2013
Master's degree, Social Work
Butler University 2005 — 2009
BA, Psychology, Gender Studies
Self-Employed May 2011 - Present
Panini's Restaurant April 2011 - July 2011
Xerox Services February 2008 - April 2008
HALLOWEEN EXPRESS/HEADWAY CORP September 2007 - November 2007
CSI CARD SOLUTIONS May 2003 - January 2007
Skills
Photoshop, Database Administration, Poetics, PowerPoint, Drawing, Customer Service, Internet, Photography, Store Management, Strategic Planning, Problem Solving, Windows, HTML, Outlook, Logo Design, Sales, Inventory Management, Customer Satisfaction, Team Leadership, Troubleshooting, Microsoft Excel, Microsoft Word
Education
DeVry University 2011 — 2014
Bachelor of Science Degree, Computer Information Technology, 3.0
Westwood College of Technology 2010 — 2011
Game Arts
Xerox Services August 2014 - Present
Advanced Data Systems (ADS) 2013 - 2014
Earthlink Business 2011 - 2012
Business Consultant 2006 - 2011
Level 3 Communications 1998 - 2006
MCI 1991 - 1997
Skills
Business Development, Telecommunications, Sales Management, Strategy, Start-ups, Strategic Planning, VoIP, Sales, Wireless, Managed Services, Cloud Computing, Management, Channel Partners, Sales Process, MPLS, Networking, Leadership, Selling, Virtualization, SIP Trunking, Solution Selling, Unified Communications, Strategic Partnerships, Integration, Return on Investment, Direct Sales, Security, Professional Services, Vendor Management, New Business Development, Telephony, Enterprise Software, P&L Management, Contract Negotiation, Mergers & Acquisitions, Business Planning, Co-location, IP, SaaS, ROI Analysis, Fiber Builds, CRM, Sales Operations, Account Management, Program Management, Consultative Selling, Marketing
Education
Barry University
B.S., Professional Administration
Delhaize America Shared Services July 2013 - Present
Xerox Services October 2008 - November 2011
Procurement Services Associates August 2003 - June 2005
Merchants Billing Services November 2001 - January 2003
Skills
Customer Service, Typing, Technical Support, Database Design, Database Administration, Linux, CLI, PHP, phpBB, Technical Writing, Help Desk Support, HTML, CSS, Project Management, Project Planning, Policy Writing, Procedure Development, Project Coordination, Networking, Mac OS, Windows, Microsoft Office, Business Analysis, Report Writing, Report Development, Troubleshooting, Process Improvement, Training, Team Building, XP, Databases, Vendor Management, Call Center, Team Leadership, Customer Satisfaction, Leadership, Program Management, CRM, Microsoft Excel, iPhone, Call Centers, Software Documentation, Outsourcing, Servers, Windows XP
Education
DeVry University 1999 — 2002
Bachelor of Science, Computer Information Systems
Bolsa Grande HS 1991 — 1995
Bank of America Merrill Lynch March 2014 - Present
Xerox Services September 2010 - March 2014
Manpower Staffing February 2010 - July 2010
RBC May 2007 - December 2008
First Citizens Bank January 2007 - May 2007
American Institute of Certified Public Accountants May 2005 - January 2007
Micron Technology, Inc February 2004 - February 2005
Skills
Recruiting, Human Resources, Employee Relations, Onboarding, PeopleSoft, Benefits Administration, HRIS, Applicant Tracking..., Technical Recruiting, Employee Benefits, Payroll, Talent Acquisition, Outlook, Performance Management, Networking, Sourcing, New Hire Orientations, Interviews, Temporary Staffing, Training, Taleo, Temporary Placement, Background Checks, Customer Service, Screening Resumes, Staffing Services, Time Management, Call Centers, Cold Calling, Internet Recruiting, Talent Management, Hiring, Vendor Management, Access, Deferred Compensation, Budgets, Personnel Management, Contract Recruitment, Workforce Planning, Screening, Management, College Recruiting, Team Management, Sales, Executive Search, Benefits Negotiation
Education
Johnson C. Smith University 1997 — 1999
Broadcast Journalism
Cazenovia College 1994 — 1997
A.S., Liberal Arts
Capital One August 2015 - Present
Capital One January 2015 - August 2015
Xerox September 2011 - January 2015
Venom Games August 2010 - August 2013
Xerox Services September 2011 - March 2012
Fry's Electronics March 2010 - July 2010
United States Marine Corps March 2000 - March 2008
TNW Firearms August 2006 - December 2006
XL Staffing, Inc. August 2002 - February 2004
Excell Security, Inc. February 2002 - February 2004
Skills
Employee Relations, Performance Management, Benefits Administration, HR Policies, Human Resources, Employee Engagement, Sales, Construction, Demolition, Explosives, Bridging, Airports, Facilities Management, Purchasing, Military Liaison, Cross-functional Team..., Operational Excellence, Motivation, Woodworking, Account Management, Project Management, Coaching, Computer Proficiency, Mobile Devices, Technology, Marksmanship, Conflict Resolution, Supervision, Close Attention to..., Windows 7, Mac OS X, Microsoft Word, Microsoft Excel, PowerPoint, Presentations, Typing, TQM, Strategic Planning, Process Improvement, Training, OS X, Team Management, Team Building, Leadership
Education
University of Phoenix 2005 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Central Texas College
UC Berkeley
Amazon November 2013 - December 2013
Xerox September 2012 - February 2013
Xerox Services November 2011 - March 2012
Anu Resources Unlimited July 2010 - November 2010
Little Caesars November 2008 - November 2009
Skills
Software Installation, Hardware Installation, Troubleshooting, Networking, Ubuntu, Windows, Entry-level, Mac OS X, Printers, Information Technology, Computer Repair
Education
Bluegrass Community and Technical College 2009 — 2010
Woodford County High School 2005 — 2009
High School Diploma, Computer Installation and Repair Technology/Technician
Unemployed July 2011 - Present
Bank of America November 2009 - July 2011
Hotels.com June 2009 - October 2009
Xerox Services December 2008 - May 2009
LEADING EDGE PERSONNEL September 2008 - October 2008
VERITUDE INC November 2006 - May 2008
LIBERTY PLAYING CARDS CO June 2006 - October 2006
LIBERTY PLAYING CARDS CO February 2003 - June 2006
BLACKMON MOORING STEAMATIC August 2002 - February 2003
LIBERTY PLAYING CARD CO. INC May 2001 - August 2002
Skills
Typing, Typesetting, Filing, Scanners, Coping, 10 Key, Paste-up, Layout, Shipping, Microsoft Outlook, PC, Mac, Basic Math, Microsoft Basic, Training, Trade Shows, Adobe Illustrator, Complaint Management, Problem Solving, Job Costing, Customer Service, Document Preparation, Graphic Design, Operations Management, General Correspondence, Internet, Phone Skills, Client Billing, Purchasing, Outlook, Sales, Customer Retention, Microsoft Excel, Hiring, Telephone Skills, Team Building, Access, Account Management, Customer Satisfaction, Human Resources, Illustrator, Microsoft Word, Insurance, Leadership, PeopleSoft, Management, Direct Sales
Education
Braniff Education Systems 1977 — 1977
Certificate, Airline Reservations/Travel Agent Training
Central Texas College 1968 — 1969
None, Computer Science and business
Karlsruhe American High School 1966 — 1967
Diploma, Academic/Business
Managed Design June 2012 - Present
Xerox Services January 2010 - June 2012
Xerox January 2009 - January 2010
Xerox February 2003 - December 2008
Imation August 1997 - September 2002
3M 1989 - 1997
Skills
Sales Management, Sales Process, Collaborative Problem..., Strategic Planning, Marketing Strategy, Asset Managment, Digital Printing, Print On Demand, Databases, Selling, Solution Selling, Leadership, Sales, Account Management, Direct Sales, SaaS, CRM, B2B, Strategic Partnerships, Professional Services, Lead Generation, Channel Partners, Sales Presentations
Education
DePaul University 2000 — 2003
Masters of Science, Computer Science
St Olaf 1984 — 1987
Bachelor of Arts (BA), Political Science and Government
MGM Resorts International January 1998 - Present
Xerox Services May 2012 - January 2015
MGM Resorts International November 1998 - April 2012
US Navy August 1988 - November 1998
Skills
CompTIA A+ Certification, microsoft windows 2000..., Windows XP Pro, MCP Windows XP, Hardware, Servers, Active Directory, Windows Server, Computer Hardware, VMware, TCP/IP, Wireless Networking, Operating Systems, Microsoft Exchange, Software Installation, Troubleshooting, Network Administration, DHCP, Network Security, Windows 7, Windows XP, DNS, Citrix, VPN
Education
Cleveland Institute of Electronics 1992 — 1994
Associate's degree, Electrical and Electronics Engineering
Sierra High School 1984 — 1988
Xerox Services February 2010 - Present
Sunquest Information Systems 2001 - 2009
Sunquest Information Systems 1999 - 2001
Sunquest Information Systems 1997 - 1999
Skills
Software Development, VB.NET, JavaScript, jQuery, HTML, CSS, ASP.NET, SQL, C#, Web Applications, .NET, Agile Methodologies, Java, Web Services, Software Documentation, C++, AJAX, Visual Studio, Programming, Troubleshooting, Software Project..., XML, Caché ObjectScript
Education
Biola University
BA, Art
Pima Community College
AAS, Computer Science
MGM Resorts International January 2015 - Present
Xerox Services 2012 - January 2015
ACS, a Xerox Company May 2011 - April 2012
MGM Resorts International December 2009 - May 2011
MGM MIRAGE May 2006 - December 2009
TEKsystems September 2005 - May 2006
8TH Judicial District Court September 1997 - January 2005
Skills
Active Directory, Windows Server, VMware, Computer Hardware, Troubleshooting, Servers, System Administration, Hardware, XP, Disaster Recovery, Windows, Data Center, IT Management, Windows 7, A+ Certified, Citrix, Microsoft Exchange, Help Desk Support, Network Administration, Group Policy, System Deployment, SSIS, VMware ESX, Software Installation, Technical Support, DHCP, DNS, Switches, Operating Systems, VPN, Network Security, LAN-WAN, Microsoft Certified..., Cisco IOS, Windows XP, Cisco Technologies, IT Operations, TCP/IP, Computer Security, ITIL, Virtualization, Security, SharePoint, Networking, Security+
Education
Community College of the Air Force 1985 — 1992
AS, Information Systems
KPMG US June 2014 - Present
KPMG US January 2014 - March 2014
Baylor University August 2011 - December 2013
LTE Marketing January 2012 - May 2012
Xerox Services May 2011 - August 2011
Xerox Services May 2011 - August 2011
Communities In Schools January 2011 - April 2011
Skills
Microsoft Word, Microsoft Office, PowerPoint, Accounting, Customer Service, Teamwork, Auditing, Research, Access
Education
Baylor University 2010 — 2014
Master of Accountancy and Bachelor of Business Administration, Accounting
New England College of Business and Finance October 2011 - October 2012
Corinthian Colleges, INC August 2010 - September 2011
Xerox Services May 2009 - August 2010
US Navy September 2008 - April 2009
Skills
Higher Education, Student Financial Aid, Student Loans, CampusVue, Adult Education, Public Speaking, Datatel, Staff Development, Finance, Data Analysis, Enrollment Management, Budgets
Education
Arizona State University 2007 — 2007
Atos January 2014 - Present
Xerox Services June 2001 - December 2013
EDS, an HP company 1998 - 2001
EDS, an HP company 1987 - 1997
EDS, an HP company 1985 - 1987
General Motors 1983 - 1985
Skills
Vendor Management, ITIL, PMP, SDLC, PMO, IT Service Management, Service Delivery, Program Management, Project Management, Change Management, Management, Team Leadership, Project Portfolio..., Outsourcing, Project Delivery, IT Strategy, Telecommunications, IT Management, Software Project..., Requirements Analysis, Business Process, Integration, Disaster Recovery, Data Center
Education
Bryant & Stratton College 1980 — 1982
Associates, Computer Programming
Texas Department of Transportation January 2015 - Present
Hanson Consulting, LLC June 2014 - Present
Hanson Enterprises, LLC June 2014 - Present
Texas Department of Transportation October 2014 - January 2015
Xerox Services December 2012 - April 2014
Xerox Services September 2010 - December 2012
ACS January 2007 - September 2010
ACS November 1997 - January 2008
Unisys June 1996 - November 1997
Unisys March 1995 - June 1996
Skills
BPO, Outsourcing, IT Outsourcing, Vendor Management, Management, Service Delivery, Program Management, Change Management, Cloud Computing, Business Analysis, Strategy, Solution Selling, Business Process..., Data Center, CRM, Team Building, Professional Services, Cross-functional Team..., Business Development, Project Portfolio..., ERP, Enterprise Architecture, Disaster Recovery, PMO, IT Service Management, ITIL, IT Strategy, Leadership, Integration, SaaS, Enterprise Software, Business Intelligence, Process Improvement, Consulting, Security, Business Process, IT Management, SDLC, Managed Services, PMP, Requirements Analysis, IT Operations, Information Technology, Pre-sales, Software Project..., Executive Management, Solution Architecture, Business Transformation, Strategic Partnerships, Governance
Education
Austin College 1980 — 1984
Bachelor of Arts, Computer Science/Business Administration and Physical Education
Xerox Services May 2009 - Present
ACS, a Xerox Company March 2008 - May 2009
ACS, a Xerox Company August 2007 - March 2008
ACS, a Xerox Company May 2006 - August 2007
ACS, a Xerox Company June 2002 - May 2006
Skills
Process Improvement, Change Management, Project Management, Vendor Management, Financial Analysis, MS Project, Leadership, SDLC, Call Centers, Data Analysis, Team Building, Forecasting, Management, Customer Service, Visio, Requirements Analysis, Business Process..., Business Process, Outsourcing, Program Management, Software Documentation, Business Analysis
Education
Bellevue University 2010 — 2012
MS, Organizational Performance
Flagler College 2006 — 2008
BA, Business Administration
OnX Enterprise Solutions April 2015 - Present
Kforce Inc June 2014 - April 2015
NexGoal October 2013 - June 2014
Xerox Services 2011 - October 2013
The Right Thing, an ADP Company 2011 - 2011
Skills
Talent Management, Internet Recruiting, Recruiting, Outsourcing, Sourcing, Management, Leadership, Human Resources, Enterprise Software, Customer Service, Applicant Tracking..., Benefits Negotiation, Interviews, Temporary Placement, Technical Recruiting, Sales, Falconry, Fire Eating, Sword Fighting
Education
Bowling Green State University 2005 — 2008
Bachelor of Science in Criminal Justice
Xerox Services April 2015 - Present
Xerox Commercial Solutions, LLC March 2011 - April 2015
Flextronics Global Services, Inc February 2007 - January 2011
Jabil Global Services, Inc September 2004 - February 2007
Jabil Global Services, Inc May 1999 - September 2004
Interim Personnel July 1998 - May 1999
Superior Staffing Services, Inc July 1997 - May 1998
Skills
ITIL v3 Foundations..., Management, Leadership, Program Management, Team Leadership, Six Sigma Greenbelt..., Strategy, Team Building, Project Management, Six Sigma, CRM, Supply Chain, Logistics, Process Improvement, Contract Negotiation, New Business Development, Operations Management, Start-ups, Training
Education
University of Louisville 2002 — 2004
MBA, Entrepreneurship Focus
Bellarmine University 1992 — 1995
Bachelor of Arts degree, Economics
Bellarmine University 1992 — 1995
Bachelor of Arts degree, Business Administration
Xerox Services July 2005 - Present
Manpower for Xerox Corporation April 2003 - July 2005
Engineered Specialty Plastics October 2000 - April 2003
Skills
Management, Six Sigma, Project Management, Process Improvement, Troubleshooting, Operations Management, Account Management, Human Resources, Microsoft Excel, Microsoft Office, Training, Quality Assurance, Team Leadership, MS Project, Analysis, Business Process, Document Imaging, Microsoft Word, Visio, Business Process..., Software Documentation, Business Analysis, Leadership, Program Management, Cross-functional Team..., Vendor Management, Call Centers, SharePoint, Production Managment, Project Planning, Customer Service, Change Management, Team Building, Teamwork, Procurement, Strategic Planning, Outlook, Customer Satisfaction, PowerPoint, Leadership Development, Outsourcing, Access, Collections, Client Billing, HR Policies, HR Project Management, Employee Relations, Employee Training, Employee Management, Employee Engagement
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master's degree, Human Resource Management, 3.94
Keller Graduate School of Management of DeVry University 2011 — 2012
MPRM, Project Management, 3.88
DeVry University 2009 — 2011
B.S, Technical Management; Human Resource Management, 3.89
Quapaw Vocational-Technical College
Certificate, Electronics, 3.70
Xerox Services September 2011 - Present
Comcast April 2010 - July 2010
Skills
Supervisory Skills, Quality Assurance, Quality Auditing, Team Leadership, Human Resources, Business Coaching, Requirements Analysis, Process Improvement, Business Analysis, Troubleshooting, SharePoint, Analysis, Training & Development, Call Centers, Customer Escalation..., Management, SDLC, Team Building, Professional Mentoring, Time Management, People Skills, Presentation Skills, Interviews, Interpersonal Skills
Education
Fairleigh Dickinson University-College at Florham
Master of Business Administration (MBA), Business Administration and Management, General
L.J. Institute Of Engineering and Technology
Bachelor's Degree, Computer Science
Waddell Consulting January 2013 - Present
ZenCash February 2013 - Present
Momentis International May 2014 - January 2015
Merge Mobile Imaging Systems January 2014 - January 2015
Crown Imaging January 2014 - April 2014
ZenCash January 2013 - December 2013
Xerox Services May 2012 - December 2012
StarMaker Technologies September 2011 - April 2012
Dell September 2010 - August 2011
Perot Systems June 2007 - September 2010
Skills
IT Management, Process Improvement, Business Process, Consulting, Leadership, IT Strategy, Enterprise Architecture, ITIL, IT Service Management, Vendor Management, IT Operations, Solution Architecture, Disaster Recovery, Service Delivery, Business Intelligence, Business Analysis, Program Management, Data Center, IT Outsourcing, Governance, Infrastructure, Outsourcing, Strategy, Enterprise Software, Managed Services, Incident Management, Service Management, PMP, Business Development, Business Process..., SDLC, PMO, Information Technology, SaaS, Software Development, IT Transformation, SharePoint, Resource Management, Business Transformation, Global Delivery, Team Leadership, Change Management, Project Management, ITIL Certified, System Deployment, Cloud Computing, Project Portfolio..., Integration, CRM, Professional Services
Education
Baylor University 1993 — 1997
BBA
Baylor University - Hankamer School of Business 1993 — 1997
BBA
Trinity Christian Academy
Atos July 2015 - Present
Xerox Services May 2012 - June 2015
IBM Global services January 1999 - May 2012
Boeing July 1994 - December 1998
Rockwell North American February 1987 - July 1994
Parsons Corp February 1982 - July 1984
Bechtel Power Corp January 1980 - February 1981
Fluor March 1972 - January 1980
Skills
Active Directory, Windows Server, VMware, System Administration, Disaster Recovery, Server Administration, Windows, Cisco Technologies, Windows 7, Servers, Virtualization, Data Center, Linux, ITIL
Education
California State University-Long Beach - College of Business Administration 1968 — 1972
BS, Accounting
Bob Jones University 1962 — 1963
Physics
Orange High School, Orange,CA 1958 — 1962
Pallotta Design October 2010 - Present
Xerox Services 2014 - 2014
Life Technologies 1999 - 2010
Skills
Graphic Design, Art Direction, Lifesciences, InDesign, iPad, User Experience, Cinematography, Multimedia, Illustrator, Interaction Design, Video Editing, User Interface Design, Product Development, Creative Direction, Product Launch, Adobe Acrobat, Social Media, Biotechnology, Digital Photography, Commercialization, Project Management, Camera Operating, Photography, Digital Marketing, Web Design
Education
Austin Community College 2004 — 2006
Certificate, Graphic Design
The University of Texas at Austin 1998 — 1999
The Ohio State University 1994 — 1998
M.S., Biochemistry
Bowling Green State University 1990 — 1994
B.S., Chemistry/Biochemistry
Farmers Group Insurance & Financial Solutions- No.1 Commercial Lines Insurance Agency in Southern CA September 2014 - Present
Leadership Consultant December 2012 - May 2014
Xerox Services 2010 - December 2012
Xerox Services May 2008 - August 2011
ACS November 2005 - May 2008
Electronic Data Systems November 2004 - November 2005
Electronic Data Sysytems January 2004 - November 2004
Raytheon Technical Services Company May 2002 - January 2004
Electronic Data Systems June 2001 - May 2002
United States Marine Corps 1972 - 2001
Skills
Leadership Development, International Management, Training Delivery, Organizational..., Communication Skills, HR Outsourcing, Corporate Recruiting, Global Sourcing, Global Management, People Skills, Knowledge Sharing, Issue Identification, Issue Resolution, Problem Analysis, Resource Management, Asset Managment, Growth Management, Motivated self-starter, Motivational Speaking, Outsourcing, Talent Acquisition, BPO, Vendor Management, Strategy, Personnel Management, Training, IT Outsourcing, IT Strategy, Program Management, Service Delivery, Leadership, Recruiting, Temporary Placement, Coaching, Hiring, Technical Recruiting, Onboarding, Operations, Internet Recruiting, Integration, Applicant Tracking..., Sourcing, Project Management, College Recruiting, Networking, Workforce Planning
Education
Webster University
Master of Business Administration (MBA), Business Administration, Management and Operations
Naval War College
Masters, National Defense and Stragetic Studies, N/A
East Texas Baptist University
Bachelor of Science (BS), Business Administration and Management, General
Xerox Services January 2012 - Present
ACS, a Xerox Company August 2008 - Present
ACS, a Xerox Company 2008 - 2011
(ACS) Affiliated Computer Services, Inc July 2008 - August 2010
Earthlink April 2007 - December 2007
Verizon January 2003 - March 2007
MCI Communications Corporation January 1996 - January 2003
MCI Communications Corporation January 1989 - January 1996
MCI Communications October 1982 - December 1989
Skills
Vendor Management, Telecommunications, Managed Services, Strategic Planning, Process Improvement, Professional Services, Account Management, Solution Selling, Customer Experience, New Business Development, BPO, CRM, Change Management
Education
Bloomsburg University of Pennsylvania 1978 — 1982
BA, Mass Communications, Public Relations, Advertising, Business Management
Archbishop Carroll
Present November 2012 - Present
Xerox Services April 2012 - November 2012
David Lewis Corporation June 2007 - January 2011
Sabre Holdings December 2005 - April 2007
Sabre Holdings June 2004 - December 2005
Sabre Holdings June 2002 - June 2004
Sabre Holdings March 2000 - June 2002
McLane Group June 1996 - March 2000
M-Group Systems January 1995 - June 1996
McLane Group June 1993 - January 1995
Skills
Financial Planning, Financial Analysis, Budgeting, Budget Analysis, Budget Development, Financial Modeling, Financial Managment, Cash Flow Forecasting, Capital Budgeting, Due Diligence, Accounting, Executive Level..., Financial Reporting, Profit Improvement, Pricing Analysis, Negotiation, Corporate Development, Process Improvement, Financial Valuation, Strong Communication..., Planning, Strategic Financial..., Valuation
Education
The University of Texas at Austin - Red McCombs School of Business 1991 — 1993
MBA, Finance & Management
Baylor University 1987 — 1991
BBA, Finance & Economics
St. Ignatius High School April 2013 - Present
Xerox Services June 2006 - March 2013
Ernst & Young August 1984 - May 2006
Education
Cleveland State University 1981 — 1984
BBA, Accounting
Xerox February 2012 - Present
Xerox Services October 2005 - Present
Xerox Services April 2005 - Present
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Sourcing, Recruiting, Technical Recruiting, Internet Recruiting, College Recruiting, Taleo, BPO, Contract Recruitment, Screening, Call Center, Screening Resumes, Team Building, Customer Service, Cold Calling, Background Checks, Outsourcing, Employee Relations, Call Centers, Account Management, Vendor Management, Interviews, Management, Hiring, Talent Management, Human Resources, Staffing Services, Temporary Placement, Executive Search, HRIS, Workforce Planning, Employee Benefits, Benefits Administration, Performance Management, Personnel Management, New Hire Orientations, Deferred Compensation, Employee Engagement, Employer Branding, PeopleSoft
Education
Clark College 2003 — 2004
MIBC
Adventist Health System September 2013 - Present
Xerox Services January 2012 - September 2012
UPMC January 2008 - January 2012
UPMC 2007 - 2011
UPMC January 2008 - January 2009
UPMC Presbyterian Hospital January 2007 - January 2008
UPMC Southside Hospital February 2006 - January 2007
Children's Hospital of Pittsburgh January 2004 - January 2006
Children's Hospital of Pittsburgh May 2002 - January 2004
Pediatric Intensive Care Unit Children's Hospital of Pittsburgh January 1998 - January 2002
Skills
CPOE, Cerner, Biomedical Device..., Nursing Informatics, Project Management, EMR, EMR Training, iView, Clinical Documentation, IT Transformation, Clinical Workflow, Healthcare Information..., Informatics
Education
Community College of Allegheny County 1986 — 1989
Associates of Science, Nursing
University of Pittsburgh School of Nursing
Bachelors of Science, Nursing
Waynesburg University
MSN, Nursing Administration and Leadership2009
Xerox Services April 2015 - Present
Xerox January 2012 - Present
Xerox Corporation January 2009 - December 2011
Xerox January 2008 - December 2008
Xerox January 2003 - December 2007
Xerox January 1996 - December 2002
SCMO June 1991 - December 1995
Skills
Product Marketing, Leadership, Marketing, Negotiation, Managed Print Services, Customer Service, Six Sigma, Process Improvement, Sales Process, Management, Direct Sales, Project Management, Program Management
Education
California Polytechnic State University-San Luis Obispo 1985 — 1991
Bachelor of Science (BS), Industrial Engineering
Xerox Services January 2012 - Present
Xerox June 2008 - January 2012
Xerox Global Imaging Services October 2006 - June 2008
Manpower Professional September 2002 - October 2006
Skills
Software Development, Microsoft SQL Server, SQL Server Management..., Document Imaging, Workflow Management, Solution Architecture, Requirements Gathering, Requirements Analysis, .NET, Web Services, Scrum, MFC, Document Management, Enterprise Architecture, Agile Methodologies, Software Project..., XML, Project Management, SDLC, SharePoint, Visual C++, WCF, Visual C#, Integration, Enterprise Software, Management, Visio, Software Design, Enterprise Content..., Software Engineering, LINQ
Education
Texas A&M University-Commerce 2000 — 2002
MS, Computer Science
Acharya N.G. Ranga Agricultural University 1996 — 1998
MS, Agronomy
Acharya N.G. Ranga Agricultural University 1992 — 1996
BS, Agriculture
St. Theresa's Girls High School 1987 — 1990
Secondary School Certificate, General Studies
Xerox Services May 2012 - December 2012
Eaton School District January 2012 - May 2012
Ault-Highland Weld RE-9 School District January 2012 - May 2012
Weld County District 6 January 2012 - May 2012
Hewlett-Packard 2006 - 2009
Hewlett-Packard 2004 - 2006
Hewlett-Packard 2003 - 2004
Hewlett-Packard 2002 - 2004
Hewlett-Packard 1999 - 2002
Hewlett-Packard 1995 - 1999
Skills
E-learning Development, E-learning, Teaching Adults, Teaching English, Leadership Development, Training & Development, Diversity Training, Technical Training, Online Training, Training Delivery, Training Skills, Event Planning, Call Center Development, Call Center, Recruitment/Retention, Technical Recruiting, Quality, E-Learning, Training, Leadership, Employee Training, Coaching, Call Centers
Education
Colorado State University - Global Campus 2011 — 2011
Colorado State University 1983 — 1989
BA
Berthoud High School 1979 — 1983
High School Diploma
Regis University
Masters
Fiserv. January 2015 - Present
Xerox Services January 2009 - January 2015
Hess Corporation 2003 - 2008
Triton Energy (Amerada Hess) 1989 - 2008
Triton Energy 1989 - 2003
Skills
IT Management, Disaster Recovery, ITIL, Vendor Management, Data Center, IT Service Management, Information Technology, IT Strategy, Management, IT Operations
Education
Amberton University 2001 — 2003
MBA
Xerox Services May 2007 - Present
Tyler Technologies January 2005 - May 2007
TXC Services June 2000 - January 2005
Titan Corporation June 1996 - June 2000
Skills
PMP, ITIL, SDLC, Program Management, Vendor Management, Software Project..., Requirements Analysis, Process Improvement, Disaster Recovery, IT Service Management, Project Management, Service Delivery, Business Process..., Business Analysis, Data Center, IT Outsourcing, PMO, Incident Management, Integration, IT Management
Education
Amberton University
MBA Program 9 hours @ 4.0
Harding University
Bachelor of Arts (B.A.), International Relations and Affairs
IBM October 2012 - Present
Xerox Services March 2011 - July 2012
Affiliated Computer Services April 2002 - November 2010
Skills
Six Sigma, Lean Manufacturing, CMMI, Program Management, Finance and Accounting, PMO, Multiple Project..., Quality Management, ITIL, Operations Management, Executive Management, Project Management, Management, Cross-functional Team..., Process Improvement, Leadership, Change Management, Service Delivery, IT Service Management, MS Project, SharePoint, Microsoft Project
Education
American InterContinental University 2005 — 2006
MBA, Operations Management
American InterContinental University 2002 — 2005
BBA, Management
Riverside Military Academy 1989 — 1990
Xerox State Healthcare, LLC July 2015 - Present
Xerox Services; Xerox State Healthcare, LLC January 1995 - Present
ACS January 2012 - July 2015
Xerox Services January 2012 - July 2015
Affiliated Computer Services January 2012 - January 2013
ACS Healthcare Solutions July 2010 - January 2012
ACS October 2007 - June 2010
ACS State Healthcare, LLC July 2000 - September 2007
Consultec, Inc January 1995 - July 2000
Norfolk Southern Railroad February 1993 - January 1995
Skills
PMP, Requirements Gathering, SharePoint, Cognos, Project Management, COBOL, Process Improvement, User Acceptance Testing, Business Process..., Data Warehousing, Business Intelligence
Education
Georgia State University 1988 — 1991
MBA, Decision Science
Auburn University 1983 — 1987
BS, Electrical Engineering
Integrated Data Storage October 2012 - Present
Xerox Services January 2012 - November 2012
Hewlett-Packard 2011 - 2012
Augmentity 2009 - 2011
Incentra Solutions 2003 - 2009
StorageTek 2001 - 2003
Skills
Sales Management, Account Management, Sales, Business Development, Team Building, Sales Operations, Start-ups, Enterprise Software, Solution Selling, Salesforce.com, Strategic Planning, Managed Services, Channel Partners, Cloud Computing, Vendor Management, Management, SaaS, Selling, Professional Services, Lead Generation, Storage, Virtualization, Data Center, Disaster Recovery, SAN
Education
Dominican University 1988 — 1991
B.A., Business, History
Xerox Services September 2013 - Present
JumpStart Computing LLC September 2006 - Present
City of Alexandria January 2000 - September 2006
City of Alexandria January 1997 - January 2000
City of Alexandria May 1992 - March 1996
Skills
Strategic Planning, Start-ups, Cloud Computing, SaaS, New Business Development, Computer Repair, Training Delivery, Hardware, Servers, Network Administration, Troubleshooting, Enterprise Software, Networking
Education
Computer Learning Center 1990 — 1991
Certification, Computer Programming, Cobol, Graduated with honors
U.S. Army Computer School, Ft. Benjamin Harrison, IN 1982 — 1982
Certification, Computer/Machine Operations (Mainframe Operations), Graduated
Case Western Reserve University 1979 — 1981
64 credits toward Computer Engineering, Computer Engineering
Xerox Services April 2009 - Present
Skills
Outsourcing, Process Improvement, Team Building, Change Management, Vendor Management, Strategic Planning, Project Management, Program Management, Operations Management, Quality Assurance, Employee Relations, Negotiation, Customer Service, Product Development, Employee Benefits
Education
Cornell University 1979 — 1983
B.S., Agricultural Economics - Business Management and Marketing
Atos July 2015 - Present
Xerox Services July 2012 - June 2015
Hewlett-Packard January 2009 - June 2012
Electonic Data Systems July 2000 - January 2009
Skills
Troubleshooting, XP, Software Documentation, ITIL, Technical Support, Process Improvement, SharePoint, IT Service Management, Disaster Recovery, Business Analysis, System Administration, Service Delivery
Education
Bryant & Stratton College 1998 — 2000
AAS, Information Technology
Xerox Business Services, LLC. November 2002 - November 2012
Xerox Services 2002 - 2012
RHIConsulting June 1999 - November 2002
Pioneer Wear, Inc. March 1982 - June 1999
Skills
COBOL, COBOLII, CICS, Datacom, JCL, VSAM, TSO, ISPF, BMS, Easytrieve
Education
Blue Hills Regional Technical School 1970 — 1972
Associate's degree, Computer Programming
Xerox Services May 2005 - Present
Nextel Communications 1994 - 2002
Skills
Process Improvement, Customer Satisfaction, Call Center, Outsourcing, Strategic Planning, Business Analysis, Program Management, Healthcare, Change Management, Coaching, Medicaid, Call Centers, Management, Cross-functional Team..., Vendor Management, CRM, Leadership, Management Consulting
Education
University of Phoenix 2004 — 2006
MA, Management
City University of New York-College of Staten Island 1989 — 1994
Bachelor's, Accounting
Wesley College 1973 — 1977
Diploma
Xerox Services April 2011 - Present
ACS XEROX Company 2011 - 2012
Philip Morris International 1993 - 1995
Skills
SQL, COBOL, Windows, Operating Systems, Servers, Disaster Recovery, Windows Server, SDLC, Software Documentation, SharePoint
Education
DeVry Institute of Technology 1985 — 1988
Bachelor of Science (B.S.), Computer Information Systems
Xerox June 1990 - Present
Xerox Services 1990 - Present
ATT Systems June 1989 - June 1990
Istel AT&T 1984 - 1988
Roll Royce Aero Engine 1979 - 1984
Roll Royce Aero Engine 1979 - 1984
Skills
Requirements Analysis, Business Analysis, Active Directory, Integration, Windows Server, SDLC, Troubleshooting, IT Service Management, Software Project..., Software Development, Disaster Recovery, Cobol/SAS/PLI, Aero Engine..., Hardware Installation, Software Design, iSeries development, AS400 Administration, Microsoft SQL Server
Education
Coventry University 1979 — 1984
TEC/HTC, Production/Mech Eng, Aero Eng D's
Woodlands 1973 — 1979
English, Physics, Math, Geology, Art, Woodwork & Engineering
Xerox Services June 1998 - Present
XEROX SERVICES March 1998 - Present
North Randall Municipal Court January 2010 - July 2010
Document Specialist March 1998 - January 2007
IKON Office Solutions January 1993 - February 1998
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Public Speaking, Social Media, Strategic Planning, Social Networking, Research, Process Improvement, Adobe Creative Suite, Photoshop, Graphic Design, Process Scheduler, Outlook, Data Entry, Event Planning, Leadership
Education
DeVry University 2009 — 2013
Bachelors, Criminal justice
ACADEMY OF COURT REPORTING 2009 — 2011
Associates Degree, Criminal Justice; Criminal Justice
BroadPath Healthcare Solutions May 2013 - Present
CVS Pharmacy March 2011 - May 2013
CVS Pharmacy March 2011 - May 2013
HCA March 2007 - May 2010
Healthcare Corporation of America February 2007 - May 2010
ACS Healthcare Provider Solutions February 2005 - March 2007
Xerox Services February 2005 - February 2007
Grady Memorial Hospital Ponce Center April 2000 - March 2004
Skills
HIPAA, Medicaid, Medicare, Customer Service, Healthcare, Access, Microsoft Office, Software Documentation, Meditech, CPT, ICD-9, Medical Billing, Medical Terminology, Healthcare Consulting, Healthcare Management, Hospitals, Data Analysis, Research, Microsoft Excel, Health Insurance, Life Insurance, Incorporation Services, Typing, Remittances, Bookkeeping, Reports, Encoding, Pharmacy Technicians, Provider Enrollment, pecos, procert, PIMS, Call Logging, RACS
Education
DeVry University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Health Services Administration
Herzing University-Atlanta 1988 — 1990
Associate's degree, Business Administration and Management, General
Massey Business College/ Herzing Institute 1988 — 1990
Associate of Science, Business Administration; Business Administration/ Health Services Managem
Xerox Services May 2015 - Present
Xerox Commercial Solutions LLC November 2012 - Present
KY Education & Workforce Development Cabinet June 2012 - November 2012
Xerox ACS March 2007 - June 2012
Skills
C# WPF WCF SQL..., SQL, ASP.NET, C#, T-SQL, WCF, Microsoft SQL Server, Visual Studio, .NET, Databases, ADO.NET, Software Development, TFS, SOA, jQuery, SSRS, SDLC, OOP, SharePoint
Education
Eastern Kentucky University 2005 — 2007
MS, Computer Science
Nagarjuna University 2000 — 2004
Computer Science
US-Analytics January 2014 - Present
MDM Strategies February 2012 - January 2014
Orchestra Networks May 2013 - June 2013
Fortune 500 Tech Company January 2013 - April 2013
Fortune 500 Tech Company February 2012 - September 2012
Xerox Services January 2008 - February 2012
Xerox Services May 2006 - December 2007
HSNO October 2005 - May 2006
Skills
Oracle DRM, Hyperion Enterprise, Hyperion HFM, Essbase, Star Command Center, SQL, C#, Java, Visual Basic, Financial Reporting, JD Edwards, HFM, Financial Systems, SAP, Business Intelligence, Oracle E-Business Suite, Data Warehousing, Oracle, DRM, Microsoft SQL Server, Shared Services, Databases, Hyperion Planning, OLAP
Education
Baylor University 2001 — 2005
B.S. in Computer Science, Programming
Xerox Corporation December 2012 - Present
Xerox Corporation June 2008 - Present
Xerox Corporation 2009 - Present
Xerox Services April 2005 - December 2012
Xerox Corporation June 1993 - December 2012
Skills
Process Mapping, Business Process..., Documentation, Adobe Acrobat, Team Leadership, Problem Solving, Product Marketing, Team Building, New Business Development, Excel, PowerPoint, Printers, PDF, Marketing Communications, Word, Workflow Analysis, Technical Writing, Technical Documentation, Visio, Photocopier, Print On Demand, Managed Print Services, Project Planning, Process Improvement, Cross-functional Team..., Digital Printing, Document Management, Business Process Mapping, Microsoft Word, Software Documentation, Microsoft Excel, Pdf, Ethnography, Account Management, Project Management, Marketing, Management, Program Management, Business Analysis, Graphic Design, Analysis, Change Management, Content Management, Technical Communication, MS Project, Leadership, Customer Satisfaction, Strategy, SharePoint, Multi-channel Marketing
Education
Rochester Institute of Technology 2003 — 2005
M.S., Instructional Design Technology
University of Rochester 1981 — 1983
B.A., Sociology, Philosophy
Cazenovia College 1979 — 1981
A.A., Sociology, Equine Studies
Luminant May 2015 - Present
Q Investments June 2012 - May 2015
Xerox Services June 2010 - June 2012
Skills
Financial Analysis, Financial Reporting, Investments, SQL, Excel, Finance, Forecasting, Financial Modeling, Analysis, Capital IQ, Chinese, Project Server, Budgets, Internal Controls, Account Reconciliation
Education
The University of Texas at Dallas - School of Management 2009 — 2012
Master of Science (MS), Finance, 3.7
Donghua University 2005 — 2009
Bachelor, International Economy and Trade, 3.5
Sookmyung Women's University 2008 — 2008
N/A, Marketing, 4.0
VIPdesk August 2011 - Present
Xerox Services March 2008 - August 2011
Banc One Mortgage Corp March 1994 - December 1995
Skills
Microsoft Office, Customer Service, Coaching, Change Management, Microsoft Excel, Team Building, PowerPoint, Performance Management, Microsoft Word, Training, Employee Relations, Process Improvement, Leadership Development, Customer Satisfaction, Call Centers, Leadership
Education
Alice Lloyd College 1987 — 1991
Bachelor of Arts (BA), Business Administration
Belfry High School 1983 — 1987
Xerox Services September 2012 - Present
Portfolio Recovery Associates February 2011 - September 2012
New York Times October 2010 - December 2010
Army Air Force Exchange June 2010 - September 2010
U.S. Census Bureau April 2009 - March 2010
Center for Applied Research And Public Policy Norfolk State University May 2009 - July 2009
Cox Auto Trader May 2005 - January 2009
Navy Exchange Service Command July 1987 - July 2003
Skills
Organization, Collective Bargaining, System Administration, Training, Employee Benefits, Access, Customer Service, Microsoft Excel, PowerPoint, Team Building, Coaching, Organizational..., Talent Acquisition, Team Leadership, Microsoft Word, Office Management, Time Management, Social Networking
Education
Capella University 2013 — 2016
Doctorate, Strategic Innovation and Leadership
Strayer University (DC) 2010 — 2012
Masters, MBA/Human Resources, 3.8
Norfolk State University 2008 — 2012
Masters, Urban Affairs/Human Resources, 3.9
Norfolk State University 2006 — 2008
Bachelor, Sociology
Tidewater Community College 2004 — 2006
Associates, Criminal Justice
Xerox Services March 2006 - Present
eCampus.com December 2004 - October 2006
BJM & Associates, Inc. September 2003 - October 2006
Berea College Public Relations June 2002 - May 2003
Berea College January 2000 - January 2002
Skills
Call Centers, Copy Editing, Customer Service, Project Planning, Public Relations, Training, Coaching, Customer Satisfaction, Microsoft Office, Microsoft Word, Program Management, PowerPoint
Education
Berea College 1999 — 2003
Bachelor of Arts, English
Xerox Services March 2011 - Present
Education
Dowling College 2002 — 2005
M.S., Secondary Education
University of Hartford 1996 — 2000
B.A., Criminal Justice
Hyland Software February 2014 - Present
Xerox Services June 2010 - February 2014
Xerox February 2007 - June 2010
Xerox January 2003 - February 2007
Xerox November 1998 - January 2003
Skills
Project Management, Service Desk, PMP, ITIL, Process Improvement, IT Service Management, Business Process, Service Delivery, Document Management, Six Sigma, Leadership, Team Leadership, Business Process..., Program Management, PMO, Process Consulting, Integration, Strategy, Cross-functional Team..., Customer Service, Lean Six Sigma - Green..., ITSM, Large Systems..., Global Operations, Global Delivery, Marketing Communications, Usability Engineering, User Interface Design, Boy Scouts, Higher Education
Education
East Carolina University 1987 — 1992
BFA, Communication Arts - Graphic Design
Xerox February 2014 - Present
XEROX Services 2009 - March 2013
Ford Motor Company February 2001 - October 2009
Ford Motor Company January 2001 - October 2009
Skills
CEBS-University of PA..., Employee Benefits, DMAIC, Project Management, Benefits Administration, Six Sigma, Talent Management, Outsourcing, Training, Process Improvement, Employee Relations, Payroll, Call Centers, Lean Manufacturing, Vendor Management, Human Resources, Leadership, Organizational..., HR Policies, Team Building, Change Management, ISO, Operations Management, Customer Service, Continuous Improvement, Performance Management, Strategic Planning
Education
Davenport University-Eastern Region 2001 — 2002
Master of Business Administration (MBA), Human Resources Management and Services, 3.67
hamburg high
JCD Solutions April 2012 - Present
Xerox Services June 2011 - December 2011
Daily's Convenience Stores May 2009 - November 2010
Kroger May 2008 - August 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Windows, Research, Running Cables, Troubleshooting, Computer Repair, Communication, Computer Maintenance, Computer Hardware, Customer Service, Sales, Software Documentation
Education
Middle Tennessee State University
Bachelor of Arts, History
Columbia State Community College
Associates
Tallulah Falls High School
Tennessee Technical University
inSync Staffing August 2015 - Present
Nesco Resource October 2014 - Present
Adecco Staffing, USA April 2014 - July 2014
TMS Health, a Xerox Company July 2012 - September 2013
Xerox Services September 2011 - July 2012
Planet Sun Tanning August 2007 - September 2011
Planet Sun Tanning June 2007 - November 2007
Planet Sun Tanning May 2006 - August 2007
Happy Landing Grocery May 2003 - July 2006
Happy Landing Grocery January 2006 - June 2006
Skills
Applicant Tracking..., Recruiting, Communication, Marketing Communications, Training, Event Management, Management, Sourcing, Problem Solving, Process Improvement, Mediation, Staff Management, Hiring, Interviews, Leadership, Onboarding, Program Management, Temporary Placement, Time Management, Social Networking, Project Management, Employee Relations, Human Resources, Talent Acquisition, Public Speaking, Technical Recruiting, Taleo, Coaching, Internet Recruiting, Team Building, Employee Benefits, Talent Management, Cold Calling, Payroll, Temporary Staffing, Screening, Benefits Negotiation, Staffing Services, Employee Training, Performance Management, HRIS, Software Documentation, Call Centers, College Recruiting, Customer Service, Vendor Management, Contract Recruitment, Executive Search, Screening Resumes
Education
Eastern Kentucky University 2006 — 2009
Bachelor of Arts (B.A.), Communication Studies
Abacus Project Management, Inc. March 2015 - Present
American Latino Professional Services LLC 2006 - Present
Liberty Tax Service February 2014 - April 2014
Xerox Services May 2010 - July 2013
Naumann Hobbs Material Handling, INC November 2009 - April 2010
Naumann Hobbs Material Handling, INC March 2008 - October 2009
Naumann Hobbs Material Handling, INC March 2006 - February 2008
Bechtel July 2002 - August 2003
Bechtel October 1999 - June 2002
Skills
Account Reconciliation, SAP, Visio, Financial Analysis, Accounting, General Ledger, Finance, Financial Accounting, Invoicing, Outlook, Six Sigma, Financial Statements, Data Analysis
Education
Universidad Gabriela Mistral 1985 — 1989
Bachelor's Degree, Accounting and Auditing
Six Sigma Qualtec 2002 — 2003
Black Belt Certification, Six Sigma Black Belt Tools & Practice
Education Solutions LLC, A Xerox Company August 2004 - Present
Xerox Services 2004 - Present
Booz Allen Hamilton April 1988 - July 2003
Allied Signal Corp (now Honeywell) June 1978 - April 1988
Skills
Revenue Recognition, Variance Analysis, Financial Management, Financial Analysis, Financial Modeling, Project Finance
Education
State University of New York at Binghamton 1976 — 1978
MS, Accounting, 3.68
SUNY Oswego 1972 — 1976
BA, Mathematics / Economics, 3.25
Xerox Services January 1999 - Present
Skills
ITIL, Business Analysis, SDLC, Software Project...
Education
DeVry University 2010 — 2016
Bachelor of Science (BS), Project Management
Essex County College 2013 — 2014
Health Care Information Technology, Certificate
Honeywell Aerospace 1994 - 2007
Xerox Services 1980 - 1989
Education
Rio Salado College 2012 — 2013
Arizona State University 1990 — 1994
Bachelor of Science (B.S.), Manufacturing Engineering
Pcg Hospitality Group Oceanside DBA Round Table Pizza March 2015 - Present
Yarnal's Pizzeria August 2013 - October 2014
Unicover Corporation January 2013 - March 2013
Managed Business Solutions November 2009 - January 2013
Xerox Services August 2006 - December 2008
Kelly Services March 2005 - August 2006
Best Western, Hitching Post Inn June 2005 - October 2005
Internal Revenue Service January 2000 - April 2004
Sandy's Shoe Store October 1997 - November 1999
Skills
Requirements Analysis, Software Documentation, Business Analysis, Agile Methodologies, SDLC, Testing, Software Development, Software Quality..., Integration, Software Project..., SharePoint, Microsoft SQL Server, Visio, Vendor Management, SQL, Process Improvement, Accounting, Bookkeeping, Microsoft Word, Microsoft Office, Tax Returns, Call Centers, Cash Handling, Food & Beverage, Time Management, Organizational..., User Acceptance Testing, Customer Service, Data Analysis, 10 Key, Oracle, Outlook, Quality Assurance
Education
College of the Sequoias 1996 — 1999
Associate of Science (A.S.), Accounting
College of the Sequoias 1996 — 1999
Associate's degree, Accounting and Business/Management
Standard Aero August 2012 - Present
Xerox Services November 2008 - July 2012
Skills
Forecasting, Account Reconciliation, Financial Reporting, Process Improvement, Budgets, Auditing, Sarbanes-Oxley, Strategic Financial..., General Ledger, Accounting, Microsoft Excel, Financial Analysis, Internal Controls, Sarbanes-Oxley Act, Managerial Finance, Financial Accounting, Business Analysis, PeopleSoft, Accounts Receivable, Microsoft Office, Business Process..., Journal Entries, Finance, Software Documentation, SAP, Banking, Analysis, Cash Flow, Cost Accounting, Essbase, Financial Statements, Fixed Assets, GAAP, Hyperion Enterprise, Internal Audit, Invoicing, Leadership, Management, Microsoft Word, Outlook, Payroll, Project Planning, Revenue Recognition, QuickBooks, Strategy, Supervisory Skills, Tax, Team Leadership, Teamwork, US GAAP
Education
Arizona State University, W. P. Carey School of Business
Bachelor of Science (BSc), Accounting
Xerox Services September 2012 - Present
Good Times Burgers & Frozen Custard May 2011 - April 2012
Freelance / Graphic Design Services November 2010 - December 2010
Skills
Windows OS, Adobe Photoshop, Adobe Illustrator, HTML, Microsoft Excel, Microsoft Word, Typography, Food Service, Food Safety, Customer Insight, Customer Service, Great Motivator, Photoshop, Windows, Illustrator
Education
Colorado Technical University 2010 — 2011
Associate of Science (A.S.), Digital Media Design
GSK Order Management RepresentativeBurt's BeesJune 2011 - January 2013
Xerox Services August 2009 - November 2010
CoreStaff June 2008 - April 2009
Ceridian December 2004 - April 2007
Veritude/Fidelity Investments January 2004 - July 2004
Basic Home Health Care September 2003 - January 2004
Town of Fuquay-Varina April 2003 - May 2003
Charles R. Wallace Appraisals July 2002 - November 2002
Skills
Training, Customer Service, Management, Data Entry, Troubleshooting, Call Centers, Payroll, Sales, Technical Support, Telephone Skills
Education
Wake Technical Community College 2002 — 2003
Human Resources Management/Business Administration
Central Carolina Community College 2000 — 2000
Triton High School
Shores Illustration 2013 - Present
CJ’s Lottery Deli January 2012 - January 2013
Wal-Mart January 2011 - January 2012
Xerox Services January 2009 - January 2011
Shirtz To Go January 2007 - January 2009
Shoe Pavilion January 2007 - April 2007
Education
Art Institute of Seattle
Centralia College
East Los Angeles College February 2015 - Present
Tokyo Japanese Lifestyle August 2014 - November 2014
Xerox Services August 2013 - August 2013
Skills
Accurate keyboarding..., Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Filing, Cashiering
Education
East Los Angeles College 2013 — 2016
Woodrow Wilson High School 2007 — 2011
East Los Angeles College
General Education