APAC Company
Industry: Region
DescriptionAsia-Pacific or Asia Pacific is the part of the world in or near the Western Pacific Ocean. The region varies in area depending on which context, but it typically includes much of East Asia, South Asia, Southeast Asia, and Oceania. Did you know: East Asia and the Pacific has the fourth-largest forested area (7,332,000 sq. km) in the world. wikipedia.org
APAC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at APAC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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APAC Employees
Herotaku Media November 2012 - Present
AniSatsu August 2011 - Present
Rajio Nihon February 2010 - Present
TMT, Incm July 2010 - October 2010
AT&T Wireless September 2008 - September 2009
Randstad April 2008 - June 2008
Sam Levitz October 2006 - March 2008
APAC September 2005 - August 2006
Skills
Customer Satisfaction, Call Center, Troubleshooting, Customer Service, Wireless, Team Building, Customer Retention, Direct Sales, Warehousing, Team Leadership, Customer Experience, Call Centers, Data Entry, Telephone Skills, Vendor Management, Selling, Supply Chain, Logistics, Transportation, B2B, VoIP, Product Management, Management
Education
Kaplan University 2004 — 2005
n/a, Information systems Tech
East Bladen High school 1996 — 2001
High School Diploma
Global Services Corp November 2014 - Present
Corinthian Colleges, Inc. July 2012 - July 2014
ECPI University March 2010 - July 2012
ECPI University July 2007 - March 2010
Contract Marketing January 2007 - July 2007
APAC July 2006 - January 2007
Williamsburg Plantation Resort March 2005 - August 2006
West Corporation June 2004 - January 2005
Skills
CampusVue, Management, Leadership, Organized Multi-tasker, Sales, Event Planning, Oral & Written..., Microsoft Office, Online Enrollment, Higher Education, Highly detail oriented, College Applications, Marketing, Admissions, Enrollment Management, Hiring Employees, Employee Training, Applicant Tracking..., Sales Presentations, Career Development, Product Spokesperson, Advertising Research, Adobe, Project Planning, Xert, ContactDM, Retaining Customers, Student Affairs, Student Recruiting, Interviews, Time Management, Student Financial Aid, Training, Career Counseling, Campus, Recruiting, Social Networking, Customer Retention, Communication, Customer Service, Public Speaking
Education
ECPI University 2008 — 2011
Bachelor of Science, Business Administration and Management, General
AIG May 2015 - Present
Stone Insurance Specalist February 2015 - Present
First Family Insurance July 2014 - January 2015
APAC October 2013 - July 2014
Skills
Microsoft Office, Call Centers, Customer Service, Microsoft Excel, Sales, Customer Satisfaction, Team Building, Leadership, Training, Coaching, Account Management, Sales Management, Process Improvement, Strategic Planning, Management, Team Leadership, Outlook, Budgets, Access, Life Insurance, Analysis, Negotiation, Banking, Recruiting, Voluntary Employee..., Individual Health..., Licensed Life, Critical Illness, Health Insurance, Employee Benefits, Licensed to Sell..., Time Management, Licensed Life Insurance..., Marketing, Customer Experience, Life, Leadership Development
Education
Edison Community College 2014 — 2016
Business Administration and Management, General
Sunderland Brothers Company October 2014 - Present
1ST KORE Financial LLC February 2014 - September 2014
Brumbaugh & Quandahl, P.C. June 2012 - October 2013
Platinum Recovery Solutions November 2005 - December 2010
AmeriFirst Home Improvement Finance Company September 1999 - November 2005
Data Transmission NetworkCorp (DTN) March 1998 - April 1999
APAC October 1996 - December 1997
MCI Mass Markets December 1995 - October 1996
Wessex GroupInc June 1995 - October 1996
Future Foam, Inc March 1992 - April 1995
Skills
Team Leadership, Mortgage Servicing, Management, Credit Analysis, Bankruptcy, Debt Settlement, Customer Service, Credit, Training, Risk Management, Skip Tracing, Call Centers, Negotiation, Finance, Financial Analysis, Loans, Portfolio Management, Payments, Debt Restructuring, Credit Risk, Debt Management, Lines Of Credit, Credit Cards, Refinance, Mortgage Lending, FCRA, FDCPA, Credit Management, Credit Scoring, Accounting, Consumer Debt, Financial Institutions, Fraud Detection, Microsoft Excel, Assets Recovery, Default, Asset Based Lending, Recoveries, Banking, Loss Mitigation, Litigation, Debt Consolidation, Fraud, Insurance, Repossessions, Mortgage Underwriting, Student Loans, Consumer Lending, Loan Modifications, Process Improvement
Education
Metropolitan Community College 1989 — 1992
Associate Degree, Business Management
Metropolitan Community College 1989 — 1992
Associate Degree, Merchandise Management
Creighton University 1985 — 1989
Bachelor of Science, Mathematics
Henderson Behavioral Health November 2013 - Present
Palm Beach State College July 2012 - Present
Pollo Campero January 2010 - Present
Angel Heart Children’s Shelter— January 2006 - January 2010
Positive Pain Management January 2005 - January 2006
APAC January 2004 - January 2005
Laredo Independent School District June 1992 - May 2004
Laredo Independent School District January 1992 - January 2004
Skills
Customer Service, Training, Event Planning, Marketing, Microsoft Office, PowerPoint, Public Relations, Public Speaking, Social Media, Advertising, Project Management, Social Media Marketing, Social Networking, Strategic Planning, Teaching
Education
Palm Beach State College 2012 — 2014
Laredo Community College
United High School
CB&I August 2015 - Present
APAC September 2014 - Present
Cajun Constructors, Inc. March 2014 - July 2014
BOMAC Construction January 2013 - March 2014
Dynamic Ind.Lake Charles, LA June 2012 - January 2013
Shaw GroupJenkinsville April 2011 - May 2012
The Shaw Group March 2010 - May 2012
Shaw Group April 2010 - March 2011
Baker Concrete Construction October 2009 - April 2010
Baker Concrete October 2009 - April 2010
Skills
Over 6 years of..., Cad System:Terramodel,..., Surveying, Topographic Surveys, Drainage, Construction, CAD, AutoCAD, Civil Engineering, Concrete, Construction Management, Construction Safety, Engineering, Gas, Inspection, Metal Fabrication, Microstation, Offshore Drilling, Onshore, Petroleum, Pipelines, Piping, Primavera P6, Project Estimation, Road, Steel Structures
Education
Colorado Technical University 2005 — 2006
Studied, Electronic Engineering
Hardin High School 1997 — 1999
Diploma, General Studies
ULTA Beauty February 2015 - Present
jcpenney April 2013 - February 2015
JCPenney January 2012 - April 2013
JCPenney May 2011 - December 2011
Realtime Results October 2010 - June 2011
Charter Communications May 2008 - October 2010
Body Central September 2005 - May 2008
APAC May 2003 - September 2005
Skills
Fashion, Communication, Management, Interviewing Skills, Microsoft Office, Coaching, Leadership Development, Salesforce.com, Sales, Training, Merchandising, Customer Service, Customer Retention, Management Development, Customer Satisfaction, Store Management, Visual Merchandising, Retail, Hiring, Store Operations, Loss Prevention, Driving Results
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), 3.75
Mississippi State University 2001 — 2003
Bachelor of Arts (B.A.), Communication, General
LinkedIn March 2015 - Present
LinkedIn October 2010 - Present
LinkedIn October 2008 - November 2010
PayPal, Inc. October 2006 - October 2008
PayPal May 2005 - October 2006
paypal 2000 - 2005
APAC 1994 - 2000
Skills
Customer Experience, Project Coordination, Product Management, Account Management, Customer Service, Quality Assurance, Surveys, Training & Development, Strategic Planning, Problem Solving, Process Improvement, Customer Relations, Call Center, Team Building, Coaching, Team Leadership, Planning, Operations Management, Project Planning, Inspiring Leadership, Business Analysis, Surveying, Team Management, Management, Data Analysis, Training, Salesforce.com, Employee Training, Call Centers, Project Management, Integration, Building Relationships, Social Networking, Analysis, Social Media, Customer Retention, Leadership, Customer Satisfaction, Software Documentation, Business Development, Human Resources, Vendor Management, Product Development, General Awesomeness, Awesomeness
Education
Bellevue University
BA
Millard North High 1988 — 1992
The Law Company Inc. January 2015 - Present
The Law Company Inc. September 2013 - Present
Dondlinger & Sons Construction Co. Inc. May 2011 - September 2013
Walters Morgan May 2008 - August 2008
APAC July 2006 - August 2007
Skills
Construction, Process Scheduler, Subcontracting, Contractors, Renovation, Leadership, Management, Construction Management, Concrete, Change Orders, Value Engineering, Pre-construction, Project Estimation, Constructability, Submittals, Bridge, Primavera P6, Contract Management, CPM Scheduling, BIM
Education
Pittsburg State University 2007 — 2011
Bachelor of Science in Technology, Construction Management
Lee's Summit North High School (LSN) 2002 — 2006
High School Diploma
Microsoft - Archway Marketing Team November 2014 - Present
Microsoft June 2012 - October 2014
APAC June 2012 - October 2014
Dex One July 2007 - May 2012
Yellowbook May 2006 - May 2007
WDAY 2005 - 2006
Skills
Sales Process, Business Relationship..., Building Relationships, Advertising, Online Advertising, Search Advertising, SharePoint, Windows Azure, Microsoft SQL Server, Software Consulting, SEO, Partner Management, Sales, Sales Operations, Mobile Devices, Selling, Cloud Computing, Management, SaaS, Account Management, Business Development, Solution Selling, Lead Generation
Education
Minnesota State University, Moorhead 2001 — 2005
Mass Communications, Advertising, Broadcast Journalism, Marketing
Minnewaska Area High School 1997 — 2001
APAC April 2014 - Present
U.S. Air Force March 1990 - March 2014
Skills
Machining, Welding, Metal Fabrication, Industrial Safety, Hazardous Materials..., Production Managment, Maintenance Management, Safety Management..., Leadership, Aircraft, Aircraft Maintenance, Maintenance & Repair, Management, Human Resources, Air Force, Program Management, Microsoft Office, Military Operations, Security Clearance, Military, DoD, Military Experience, Operational Planning, Customer Service
Education
Community College of the Air Force 2008 — 2011
Associate's degree, Metals Technology
Ludvig's Bistro June 2014 - Present
K-State Housing and Dinning July 2013 - May 2014
YMCA Camp Menogyn April 2012 - January 2013
Traveled Through Spain 2013 - 2013
Wal-Mart October 2010 - October 2011
Camoplast October 2010 - July 2011
Kids Club Wrestling Coach January 2009 - January 2010
Eidman Farms and Ranch January 2009 - 2010
APAC May 2009 - August 2009
Guatemala Service Trip March 2007 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, Java, HTML, Windows, Event Planning, Time Management
Education
Kansas State University 2012 — 2014
Bachelor of Science, Agriculture; Agriculture Economics
Emporia State University 2010 — 2011
Self-employed 2006 - Present
Citi January 2010 - September 2011
APAC June 2009 - December 2009
Skills
Digital Photography, Graphic Design, Web Design, Photoshop, Illustrator, Typography, Computer Hardware, Computer Repair, CSS, JavaScript, HTML, Accurate Data Entry, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Collins College 1999 — 2001
Associate of Arts (AA), Design and Visual Communications, General
Razor Consulting Solutions January 2015 - Present
APAC October 2014 - January 2015
APAC Customer Services April 2012 - October 2014
APAC April 2011 - April 2012
SEI January 2006 - April 2011
St. Lawrence School August 2003 - June 2005
Skills
Solution Selling, Staff Development, CRM, Customer Satisfaction, Instructional Design, Coaching, Customer Service, Training, Account Management, Cloud Computing, Leadership, Sales Management
Education
Minnesota State University, Moorhead 1996 — 2000
Bachelor of Science (B.S.), Elementary Education and Teaching
The Real Estate Group February 2008 - Present
AOL August 2004 - January 2007
Onion Barrel June 2002 - July 2004
APAC July 1999 - May 2001
Skills
Real Estate, Negotiation, Selling, Relocation, Marketing, Sales, First Time Home Buyers, Sellers, Listings, Short Sales, New Home Sales, Single Family Homes, Foreclosures, Buyer Representation, Investment Properties, Referrals, Rentals, Management, Residential Homes, REO, Condos, Real Estate Transactions, Customer Service, Investors
Education
Lawton Senior High School 1996 — 1999
High School Diploma
Cameron University
Pursued degree, Business Computer Technology; Graphic Arts and Design; Graphic Arts and Design
Findlay Middle School March 2015 - Present
APAC February 2013 - March 2015
Smiling Dog Media January 2012 - April 2013
Spokane County Water District #3 October 2011 - October 2012
Law Office of D.C. Cronin August 2010 - June 2012
Eastern Washington University 2009 - 2010
Bank of America 2007 - 2009
Skills
Organization, Customer Service, Management, Microsoft Word, Leadership, Time Management, Process Improvement, Microsoft Excel, Research, Training, Outlook, Customer Satisfaction
Education
National University 2015 — 2016
Master's in Education
Eastern Washington University 2008 — 2010
Master of Business Administration (M.B.A.), Focus in Information Technology
Eastern Washington University 2000 — 2004
Bachelor of Arts (B.A.), Majored in: Marketing, Business Management, and Human Resource Management
Conn's May 2010 - Present
Exquisita Dist. October 2008 - March 2010
Pepsi Cola February 2002 - September 2008
APAC March 2000 - May 2002
Skills
Friendly Personality, Communication Skills, Putting the Customer..., Exceed Sales Goals, Close Deals, English-Spanish, Customer Satisfaction, Customer Retention, Sales, Management, Customer Service, Retail, Training, Leadership, Coaching, Marketing, Team Building, Merchandising
Education
Del Mar College 1999 — 2001
Ball June 2003 - Present
APAC February 2003 - June 2003
Goodwill Industries, Danville Area Inc. August 2001 - February 2003
Skills
Continuous Improvement, Root Cause Analysis, 5S, Strategic Planning, Six Sigma, Lean Manufacturing, Kaizen, Process Improvement, Leadership, Management, Project Planning, Training
Education
Regis University 2007 — 2011
Master of Science (MS), Organizational Leadership
Averett University 1998 — 2002
Bachelor's degree, Industrial and Organizational Psychology
UnitedHealth Group June 2015 - Present
Vacation Villiage Resorts June 2011 - April 2015
Left&Right Enterprises, Inc. April 2013 - October 2013
City of Newport News January 2013 - April 2013
Apac August 2006 - January 2008
Busch Gardens October 1998 - January 2005
MCI October 2000 - January 2001
Skills
Finance, Social Media Marketing, Marketing, Social Media, Online Advertising, Marketing Strategy, Customer Service, Leadership, Microsoft Office, Networking, Press Releases, Newsletters, Public Relations, Public Speaking
Education
Norfolk State University 2002 — 2011
Bachelors, Mass Communications/PR
Gundersen Health System March 2015 - Present
BAPI February 2014 - March 2015
Sealed Air July 2013 - February 2014
Sealed Air June 2012 - July 2013
Diversey, Inc (Sealed Air, Inc) July 2009 - June 2012
JohnsonDiversey Inc (Sealed Air, Inc.) July 2008 - July 2009
BON-TON Stores Inc August 2006 - July 2008
Pro Cellular August 2005 - August 2006
APAC September 2001 - August 2005
Skills
Marketing Communications, Promotions, Trade Shows, Marketing Literature, Brand Management, Web Project Management, Sales Literature, Technical Writing, Customer Relations, Creative Writing, Retail, Sales, Customer Service, Program Management, Collateral, Cross-functional Team..., Integrated Marketing, Leadership, Marketing, CRM, Training, Project Management, Product Marketing, Competitive Analysis, Email Marketing, Marketing Strategy
Education
Cardinal Stritch University 2010 — 2012
Bachelor's Degree, Business Management
Western Technical College 2003 — 2006
Associate of Applied, Science Marketing; Sales & Management, Advertising, and Public Relations
Holmen High School
APAC January 2010 - Present
Christian Fellowship April 2013 - 2014
APAC local broadcasting 2010 - 2013
Skills
Video Editing, Film Editing, Camera Operating, Screenwriting, Avid, Small Group Leadership, Treasury
Education
Fitchburg State College
Nashoba Valley Technical Highschool
Communication and Media Studies
Datamann, Inc. August 2012 - Present
Self employed June 2009 - July 2012
APAC January 2000 - December 2000
AOL April 1997 - September 1999
U.S.Navy May 1987 - March 1992
Skills
Customer Relations, Computer Hardware, Computer Repair, Network Administration, Microsoft Office, microsoft windows 7, Server 2000-2008, Hyper-V, Network+, Network Infrastructure..., Server Consolidation, Server Migration, Customer Service, Windows 7, Windows XP Pro
Education
Francis Tuttle Technology Center 2009 — 2009
Certifications, Network Technology
Putnam City North HS 1985 — 1987
Diploma
Augustana College February 2014 - May 2015
A Realtor in the Quad Cities October 2006 - December 2008
Black Hawk College February 2006 - November 2006
APAC May 1996 - October 1996
Skills
Time Management, Social Media Marketing, Critical Thinking, Research, Public Speaking, XP, Windows XP, Community Outreach, Microsoft Word, Outlook, English, Higher Education, Volunteer Management, Editing, Facebook, System Administration, Network Security, Program Development, Newsletters, CompTIA Network+..., CompTia Security+..., Windows 8, Windows 7, Android, Social Media, Writing, Data Entry, Problem Solving, Information Technology, Computer Networks, Oral Communications, Communication Written, Team Leadership, Detail Orientation, Organizing, Multitasker, Computer Hardware..., Computer Hardware..., Windows Vista, Home Networking, Orders of Protection, Flexibility, Reliability, Adaptability, Fast learner, self-taught, Technical Writing, SQL, Visual Studio, Technical Documentation
Education
St. Ambrose University 2011 — 2012
Bachelor of Arts (B.A.), Women's Studies, 3.85
Black Hawk College 2004 — 2010
Associate of Arts, None, 3.75
Queue1 September 1998 - Present
Walgreen Co. February 2007 - November 2012
APAC 2004 - 2004
LiveBridge ( ACS / Xerox ) January 2000 - March 2003
PECO Energy October 1998 - January 2000
TCIM Services, Inc. October 1995 - May 1998
The Franklin Mint May 1986 - February 1993
Skills
Call Center, Workforce Management, Vendor Management, Customer Experience, Customer Satisfaction, Process Improvement, Outsourcing, Operations Management, BPO, Customer Service, Strategic Planning, Customer Retention, Performance Management, Team Leadership, CRM, Call Centers, Business Strategy, Executive Management, Team Building, Employee Relations, Leadership, Budgets, Employee Engagement, P&L Management, Management, Cross-functional Team..., Service Delivery, Hiring, Business Process..., Training, Strategy, Team Management
Education
Central Michigan University 1981 — 1983
MA, Management and Supervision
La Salle University 1971 — 1975
B.S., Quantitative Analysis
Self-employed March 2014 - Present
APAC June 2011 - Present
APAC Customer Services October 2013 - January 2014
Los Pinos Mexican Resturant February 2009 - December 2010
Skills
Human Resources, Recruiting, PeopleSoft, Call Centers, Hiring, Coaching, Team Building, Microsoft Excel, Microsoft Office
Education
Missouri Southern State University 2008 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services
Carthage senior High School 2003 — 2007
computer repair, Computer Installation and Repair Technology/Technician
Suddath International September 2011 - Present
APAC May 2007 - October 2010
The Law Offices of Michael Naughton P.A. August 2004 - May 2007
Florida Baptist Convention February 1999 - March 2004
Skills
Accounts Payable, Accounts Receivable, Legal assistants, Administrative..., Journal Entries, Receptionist Duties, Food Service, Janitorial
Education
Florida Metropolitan University 2004 — 2007
Associate of Science (A.S.), Business Administration, 3.67
Columbia College (FL)
Bachelor's Degree, Business Administration, 4.0
Revere Copper Products, Inc. June 1999 - Present
APAC November 1998 - June 1999
United States Air Force June 1994 - October 1998
Skills
Training, Continuous Improvement, Performance Management, Leadership Development, Behavior Based Safety, Process Improvement, Operations Management, Supply Chain Management, Lean Manufacturing, Organizational..., Management Consulting, Project Management, Strategic Planning, Team Building, Employee Relations, Industrial Safety, Employee Training, Cross-functional Team..., Negotiation, Inventory Management, Grant Writing, Knowledge Transfer, Customer Service, Business Process..., Process Safety, Workplace Safety, Public Speaking, Contract Negotiation, Coaching, Program Management, Data Analysis, Root Cause Analysis, Change Management, ISO, Logistics, Leadership, Process Engineering, Policy Analysis, Consulting, Lecturing, Strategic Partnerships, Leading Change, Culture Change, Personal Development, Maintenance Management, Executive Coaching, Human Resources, Safety Leadership, Training Development, Program Facilitation
Education
Park University
BS, Human Resources & Management
University of Maryland, Europe
Management and Human Resources
USAF Community College
Associates Degree, Logistics
your business or telecommute January 2010 - Present
U.S. Army September 2000 - March 2005
APAC June 2004 - September 2004
Skills
Logistics, Logistics Management, Telemarketing, Freelance Writing, Microsoft Word, Microsoft Excel, Basics of Supply Chain..., Supply Chain Management, Supply, Supply Chain
Education
Guilford Technical Community College 2008 — 2010
Bachelor of Business Administration
Cameron University 2003 — 2005
Swift Transportation July 2015 - Present
Mesilla Valley Transportation September 2013 - Present
MPW Industrial Services November 2012 - Present
MV Transportation August 2010 - April 2012
Creative Resource Group February 2010 - July 2010
APAC June 2009 - February 2010
K&F Trucking Co June 2009 - February 2010
Thompson Transportation November 2008 - June 2009
APT Transportation March 2007 - January 2008
GLC Warehouse April 2006 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java
Education
Continental Truck Driving School 2004 — 2004
COMMERICAL TRUCK DRIVER, CDL CERTIFICATE
Lee College 1996 — 1996
PROCESS OPERATOR
APAC September 2012 - December 2012
Brevard Medical Equipment, Inc February 2011 - August 2011
Independent Health & Life Insurance Agent July 2009 - August 2010
Independent Health & Life Insurance Agent December 2008 - June 2009
Vacation Resorts International December 2004 - June 2006
Tricon Development of Brevard, Inc November 2002 - August 2004
Education
Eastern Florida State College
A.A, Liberal Arts
Eastern Florida State College
TV Production and Digital Media
South Seas Data April 2014 - Present
Circle K November 2013 - April 2014
South Seas Data September 2012 - May 2013
US Navy April 2008 - April 2012
Texas Instruments June 2006 - March 2008
APAC March 2006 - June 2006
OfficeMax May 2005 - June 2006
Wendy's December 2004 - May 2005
Li'l Abner's Steakhouse July 2004 - December 2004
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Windows 7, Customer Service, Semiconductor..., Military Experience, Active DoD Secret..., Weapons Handling, Weapons & Tactics..., Call Center, Quality Assurance, Troubleshooting, Hardware, Clean Rooms, Computer Hardware, Inventory Control, Security Clearance, Military, Networking
Education
ITT Technical Institute-Aurora 2005 — 2006
Associate of Science (A.S.), Network Systems Administration
Sawyer's Land Developing, Inc. April 2014 - Present
Barnhill Contracting Company October 2006 - April 2014
APAC August 2005 - October 2006
Skills
Construction, Design-Build, Project Bidding, Subcontracting, Project Estimation, Highways, Pre-construction, CPM Scheduling, Primavera P6, Erosion Control, Suretrack, Personnel Supervision, Job Scheduling, Heavy Equipment..., Job Costing, Permit Applications, First Aid, Cpr Certified, Equipment Management, Construction Management, Contract Management, Contract Negotiation, Value Engineering, Project Management
Education
University of North Carolina at Charlotte 2002 — 2004
Bachelor's degree, Electrical Engineering
Beaufort County Community College
Columbia High School
E&Ainternational Team leaderLafayette Venetian blinds2001 - 2007
Apac 1995 - 1998
Skills
Health, Public Speaking, Team Building, Entrepreneur, Supplements, Leadership Development, Account Management
Education
Ivy Tech Community College 2004 — 2006
AC
Chase high school
Ivy Tech Community College
HVAC
Southeastern Community College April 2015 - Present
Southeastern Community College - Iowa 2014 - Present
Musician's Pro Shop 2001 - Present
Self Employed 1987 - Present
APAC 1994 - 2004
Skills
Music Instruction, Music Theory, Guitar, Music, Composition, Songwriting, Composing, Bass, Guitarist, Singing, Music Education, 17 years of sales..., Soldering, novice user of GIS, Advanced internet..., Rock, Band, Vocal, Pathway Navigation, marketing, Marketing, Bands, Nonprofits
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA) / Minor, Environmental Studies, Political Science and Government, 3.99
Southeastern Community College 2008 — 2010
Associate's Degree, Environment, psychology, music, 3.99
hancock central high
MidSouth Paving, Inc (Formerly APAC Mid-South, Inc) June 2009 - Present
SemMaterials February 2006 - April 2009
Hanson 2003 - 2006
APAC January 2000 - December 2003
Superfos Construction (US), Inc. 1997 - 2000
Superfos Construction (US), Inc. 1996 - 1997
Skills
Materials, Product Development, Quality Control, Training, Construction, Asphalt, Budgets, Civil Engineering, Contract Negotiation, Highways, Engineering, Testing
Education
Auburn University 1989 — 1994
BCE, Civil Engineering
WIMCO May 2014 - Present
Danis October 2006 - May 2014
APAC May 2005 - October 2006
Group III May 1998 - May 2005
Skills
Pre-construction, Change Orders, Value Engineering, Subcontracting, Project Estimation, On-Screen Takeoff, Construction Management, Design-Build, Contractors, Construction, Suretrack, CPM Scheduling, Constructability, Renovation, Project Bidding, On Screen Takeoff, Estimates, Submittals, Concrete, Homebuilding, Sage Timberline Office, Subcontracts Management, RFI, Take-offs, Cost Planning, OSHA 30-Hour, Demolition, Process Scheduler, LEED, Construction Safety, Contract Negotiation, Project Control, LEED AP, Construction Drawings, Cost Engineering, Cost Management, High Rise, MC2, Blueprint Reading, Agtek, Primavera P6, MEP, Prolog, Benefits Design, Tenant Improvement, Contract Management, HCSS, Quantity Surveying, Green Building, Cost Control
Education
East Carolina University 1994 — 1998
BS, Construction Managment
Convergys March 2014 - Present
Stream Global Services May 2012 - March 2014
Wells Fargo September 2006 - May 2012
APAC March 2003 - October 2006
Tele-Servicing Innovations February 1996 - December 2002
Skills
Call Center, Customer Retention, Telemarketing, Customer Acquisition, Forecasting, Workforce Management, Leadership, Team Building, BPO, Performance Management, Call Centers, Strategy, Lead Generation, CRM, Account Management, Training, Analytics, Sales Operations, Sales, P&L Management, New Business Development, Outsourcing, Management, Coaching
Education
Eastern Oregon University 2011 — 2013
Bachelors, Business Administration
Portland Community College 2008 — 2011
Associates, General Studies
FieldRush.com November 2013 - Present
Harbor Freight Tools April 2012 - August 2014
Canine Craze August 2011 - September 2012
Office Depot August 2000 - April 2012
GameStop October 1999 - October 2005
Apac September 1996 - April 1999
Skills
User Experience, Long-term Customer..., Problem Solving, Collaborative Problem..., Analytic Problem Solving, Computer Repair, Internet Troubleshooting, Computer Hardware, Computer Proficiency, Computer Maintenance, Computer Security, Sales Operations, Operations Management, Sales Process, Rhetorical Analysis, Visual Rhetoric, Video Production, Video Editing, Public Speaking, Public Relations, Job Scheduling, Targeted Selection..., Leadership Development, Sales Management, Customer Experience, Customer Engagement, Microsoft Office, Windows 7, Windows Vista, Mac OS X, Android, Social Networking, PeopleSoft, Hiring Personnel, Dreamweaver, Flash, Retail Sales, Retail, Online Retail, Digital Printing, Wide Format Printing, Analytical Skills, POS, Business Machines
Education
Drake University 1999 — 2003
Bachelor of Arts, Rhetoric and Communication Theory
Algona High School 1995 — 1999
High School Diploma, General
Assurant Solutions July 2007 - December 2012
Influent July 2006 - July 2007
TPG TeleManagement 2005 - 2006
APAC 1996 - 2004
Skills
Contact Centers, Team Building, Call Center, Marketing Support, Project Management, Cost Management, Revenue Enhancement, Vendor Management, Customer Retention, Long-term Customer..., Analytics, Outsourcing, Management, Program Management, Forecasting, Telecommunications, Customer Satisfaction, Customer Experience, CRM, Team Management, Process Improvement, Call Centers, Performance Management, Relationship Management, Telemarketing, E-commerce, Quality Assurance, Account Management, Direct Marketing, Lead Generation, Customer Acquisition, Budgets, Direct Sales, Business Development, Solution Selling, Cross-functional Team..., Strategy, Salesforce.com, B2B, Sales Management, Sales
Education
Arizona State University 1980 — 1983
BS, Finance
Bellin Health June 2011 - Present
Bellin Health October 2010 - June 2011
DeVry University September 2010 - December 2010
APAC October 2007 - March 2008
Fitness America August 2006 - October 2007
Microtel Inns and Suites June 2005 - June 2006
General Nutrition Center October 2001 - June 2004
Education
DeVry University
Bachelor, Business Administration; Health Services Management
Oldcastle September 2006 - Present
ADP December 2003 - August 2006
APAC July 2002 - December 2003
Safety-Kleen April 2001 - June 2002
COMSYS April 2000 - April 2001
MCI May 1994 - April 2000
US Airways August 1991 - May 1994
Price Waterhouse Coopers October 1986 - February 1991
Skills
Payroll, HRIS, Certified Payroll, Benefits Administration, ADP Payroll, Employee Benefits, Kronos, Accounting, Payroll Taxes, Process Improvement, Team Building, Budgets, Management, Human Resources, Multi-State Sales Tax, Deferred Compensation
Education
University of South Florida - College of Business Administration 1986 — 1988
B.S., Finance
Nassau Community College 1984 — 1985
A.A., Accounting
Hofstra University 1980 — 1982
Theater
Garden City High School
Pearson North America September 2006 - Present
PRC, LLC January 2002 - September 2006
APAC January 1994 - January 2002
Skills
PMP Certification, Orange Belt MS Project, PMP, Project Management, Project Planning, Risk Management, Management, Program Management, Team Leadership, Testing, Project Portfolio..., Customer Service, Process Improvement, Vendor Management, Account Management, Business Analysis, Cross-functional Team..., Leadership
Education
Mount Mercy College 1995 — 1999
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Regis High School, Cedar Rapids, Iowa 1991 — 1995
Time to Savor August 2012 - Present
APAC February 2011 - Present
NCO Group February 2011 - Present
NCO February 2011 - Present
Aegis Communications September 2008 - June 2010
Wal-Mart Supercenters, Carthage & Joplin, MO March 2004 - January 2007
Carthage R-9 School District January 2002 - September 2004
Mercy Discovery Center June 1997 - August 1998
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook Express, Adding Machine, Fax, Phone Etiquette, Mac OS X, Creative Writing, Business Writing
Education
Ashford University (Bridgepoint Education, Inc 2010 — 2012
BA, English
Ashford University 2009 — 2012
English, Literature, Psychology
Missouri Southern State University 1985 — 1990
Associate of Arts, General Studies
Carthage Senior High School 1982 — 1985
High School Diploma, English
Carthage Senior High School 1982 — 1985
Bachelor of Arts (B.A.), English
Heartland Women's Healthcare May 2005 - Present
ManTraCon November 2003 - June 2004
APAC January 1998 - November 2003
Education
John A Logan College 2003 — 2005
Associate of, Medical
Christopher Communuty High School 1990 — 1994
diploma, General
TantaComm August 2008 - Present
Protocol Marketing March 2001 - August 2008
ShopTalk 1999 - 2001
APAC 1995 - 1999
Education
Luther College 1991 — 1995
Business Management, International Business and Communications
Turkey Valley High School 1987 — 1991
AAA Auto August 2013 - Present
It's Just Jewelry March 2013 - Present
HA Advantage April 2012 - May 2013
Nebraska Furniture Mart July 2010 - October 2011
Women's Build June 2009 - November 2009
Career Advisor May 2009 - November 2009
FirstComp Insurance October 2008 - June 2009
CSG International November 2007 - June 2008
Cox Communications September 2003 - June 2005
APAC August 2001 - September 2003
Skills
Customer Service, Customer Relations, Merchandising, Outlook, Word, Time Management, Microsoft Word, Troubleshooting, Team Building, Inventory Management, Sales, Marketing, Lead Generation, Email Marketing, Retail, Fashion Jewelry, Start-ups, Customer Satisfaction, Direct Sales, Social Networking, Logistics, Microsoft Office, Retail Sales, Leadership
Education
Bellevue University 2007 — 2009
BS, Marketing Management
Metropolitan Community College 2002 — 2006
AAS, Business
Office Depot June 2012 - Present
Office Depot February 2001 - May 2012
Office Depot April 1998 - February 2001
Apac April 1996 - April 1998
Office Depot July 1994 - April 1996
Dixon Paper September 1990 - June 1994
Empire Furniture Showrooms March 1986 - May 1990
Temple Beth El 1970 - 1984
Skills
Customer Experience..., Business Process..., Customer Engagement, Customer Experience, Business Management, Call Center, Business Process, Process Improvement, Outsourcing, Program Management, Customer Satisfaction, Strategic Planning, Strategy, Management, Six Sigma, Project Management, Leadership, Start-ups, Sales, Cross-functional Team..., Vendor Management, Organizational..., Operations Management, Call Centers, CRM, Training, Account Management, Change Management, Quality Assurance, E-commerce, Executive Management, Marketing, Business Analysis, Sales Operations, Team Building, Coaching, Product Management, Team Leadership, Customer Service, Team Management, Networking, Forecasting, P&L Management, Service Delivery, Customer Retention
Education
Worcester State University 1987 — 1990
BS, Sociology and Business Administration
Clark University 1984 — 1986
classical high school
Power Line Services, Inc April 2013 - Present
Duit Construction 2012 - Present
Oldcastle Materials June 2009 - December 2011
Oldcastle Materials March 1995 - June 2009
APAC 1995 - 2008
Tulsa Dynaspan, Inc. / Arrow Concrete March 2001 - March 2003
Skills
Viewpoint, Inventory Management, Financial Reporting, General Ledger, Job Costing, Acquisition Integration, Accounting, Account Management, Procurement, Strategic Sourcing, Procure to Pay, Budgeting, Cost Accounting, Financial Analysis, Construction Accounting, Aggregates, Asphalt, Paving, Concrete, Purchasing Management, Business Management, Software Implementation, Strategic Planning, M&A due diligence, Software Training, Staff Training, Financial Management, Calm Under Pressure, Team Building, Simplification, Microsoft Office, Building Materials, Team Leadership, Big-picture Thinking, Project Management, ERP Software, Common Sense, Change Management, Forecasting, Operational Excellence, Pavements, Crystal Reports, Managerial Finance, Due Diligence, Budgets, Procure-to-Pay, Purchase Management, JD Edwards, Contract Management, Management
Education
Northeastern State University 1993 — 1995
BA, Accounting
University of Arkansas at Fort Smith 1990 — 1992
Sallisaw High School
The Home Depot July 2014 - Present
The Home Depot December 2010 - July 2014
The Home Depot March 2010 - December 2010
The Home Depot November 2008 - March 2010
The Home Depot August 2007 - October 2008
APAC 2006 - 2007
City of Longmont, Colorado 2001 - 2006
Sear-Brown 1996 - 2001
Burns & McDonnell 1995 - 1996
RBD, Inc. 1994 - 1994
Skills
Forecasting, Pricing, Strategic Planning, Process Improvement, Contract Negotiation, Business Strategy, Analysis, Cross-functional Team..., Financial Analysis, Business Planning, Leadership, Finance, Strategy, Negotiation, Program Management, P&L Management
Education
Duke University - The Fuqua School of Business 2001 — 2003
MBA, MBA
Stanford University 1994 — 1995
MS, Structural Engineering
Colorado State University 1989 — 1994
BS, Civil Engineering
Apac August 2013 - Present
UnitedHealth Group December 2008 - August 2012
UnitedHealth Group August 2007 - December 2008
Aetna March 2007 - August 2007
Humana July 2005 - November 2006
Oxford Health Plans October 1997 - May 2005
Visiting Nurse Service of New York August 1993 - August 1997
Skills
Community Outreach, Performance Management, Call Center..., Situational Leadership, Team Leadership, Organizational..., Product Management, Customer Service, English, Medicare Prescription..., Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Sales Management, Direct Sales, Employee Recognition, Workers Compensation, HR Policies, Product Development, Project Management, Benefits Administration, Legal Compliance, Community Engagement, Production..., Retention Strategies, Diversity & Inclusion..., Microsoft Office, Medicare Advantage, Medicare Part D, New Business Development, PowerPoint, Microsoft Excel, Recruiting, Nursing Homes, Microsoft Word, Team Building, Sales, Leadership, Health Insurance
Education
Strayer University-Florida 2012 — 2014
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Hudson County Community College 1993 — 1997
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
LogistiCare September 2012 - August 2013
Madison Media Institute October 2011 - February 2013
Clack Corporation October 2005 - October 2011
Blackhawk Tower Comm., Inc January 2004 - July 2004
CUNA Mutual Mortgage Corporation January 2002 - July 2003
APAC June 1996 - February 1997
Skills
Learn Quickly, Look at the Big Picture, Observant, Hard Working, Detail Oriented, Training, Management, Leadership, Music
Education
Madison Media Institute 2011 — 2013
Bachelor’s Degree, Entertainment and Media Business
Hamilton Technical College 1999 — 2001
Bachelor’s Degree of Science, Electronics
Prime Therapeutics December 2009 - Present
Daycare Provider and Stay at home mom September 2005 - December 2009
APAC 1997 - 2005
Cellular One 1996 - 1997
ITI Marketing Services 1991 - 1996
Skills
Vendor Management, Call Center, Customer Experience, Workforce Management, Leadership, Call Centers, Outsourcing, Customer Satisfaction, Customer Retention, CRM, Process Improvement, Account Management, Team Building, Operations Management, Contact Centers, Performance Management
Education
Midland University 1988 — 1992
Yellowbook September 2011 - Present
Yellowbook Cedar Rapids, IA September 2011 - Present
APAC May 2009 - Present
Veterans Administration Hospital May 2009 - Present
Monticello Nursing HomeMonticello, IA August 2007 - Present
APAC Customer Services May 2009 - September 2011
St. Lukes Hospital December 2007 - September 2009
Self Employed Daycare Provider August 2006 - June 2009
Winslow House Care Center September 2001 - June 2005
Internists, P.C.Cedar Rapids, IA September 2001 - June 2005
Skills
Daily Deals, Marketing Communications, Market Research, Social Media Marketing, Social Media, Social Entrepreneurship, Email Marketing, Product Marketing, Customer Service, Customer Retention, Customer Acquisition, Customer Support, Time Management, Organization, Multi Tasking, Lead Generation, Online Research, Online Lead Generation, Online Reputation..., Online Advertising, Online Communications, Deal-making, Closing Deals, Closing Contracts, New Client Acquisitions, Prospecting for New..., New Client Generation, Communication Skills, Partner Programs, Computer Proficiency, Typing, Business Networking, Business Correspondence, Client Liaison, Client Representation, Client Counseling, Direct Marketing
Education
Kirkwood Community College 2005 — 2009
Asssociate Degree Nursing, Registered Nursing/Registered Nurse
Kirkwood Community College, Cedar Rapids Iowa
Associate of Applied Science, Nursing
Nysa Capital, LLC 2015 - Present
J&P Cycles June 2008 - July 2015
PRC 2005 - 2008
Ron Weber and Associates 1996 - 2002
APAC 1991 - 1996
Skills
Call Center, Microsoft Office, Customer Experience, Word, Excel, Process Improvement, Customer Relations, Operations Management, Customer Service, Customer Satisfaction, Strategic Planning, Team Building, Sales Management, Program Management, New Business Development, PowerPoint, Telecommunications, Coaching, Budgeting, Employee Relations, Business Strategy, Forecasting, Problem Solving, Call Centers, Training, CRM, Account Management, Management, Contact Centers, Leadership, Team Leadership, Workforce Management, Microsoft Word, Microsoft Excel, Retail, Budgets, Outsourcing, Performance Management, Strategy
Education
Kirkwood Community College 2008 — 2012
Business
Transamerica Life Insurance Company October 2013 - Present
Transmerica Life Insurance Company October 2010 - October 2013
ITT Technical Institute August 2010 - October 2010
Railsback Law Office June 2009 - August 2010
AEGON USA 2000 - 2009
Howard R. Green 1998 - 2000
Marquette Bank 1997 - 1998
APAC 1995 - 1997
American Express Financial Advisors 1994 - 1995
Gray, Stefani & Mitvalsky 1991 - 1994
Skills
Outlook, Microsoft Excel, Microsoft Office, Event Planning, Microsoft Word, PowerPoint, Visio, Legal Writing, Corporate Law, Family Law, Administrative..., Training, Insurance, Employee Benefits, Customer Service, PeopleSoft, Project Management, Process Improvement, Human Resources
Education
Mount Mercy University 1991 — 1995
BBA, Administrative Management
United Healthcare August 2014 - Present
APAC October 2012 - March 2014
North Carolina Eye Bank April 2011 - June 2012
Hatch, Inc. December 2009 - October 2010
AT&T Mobility November 1993 - August 2009
Vanguard Cellular Systems, Inc. January 1996 - January 1998
Skills
Team Building, Customer Service, Call Center, Call Centers, Coaching, Fundraising, Leadership, Management, Process Improvement, Public Speaking, Quality Assurance, Strategic Planning, Time Management, Training
Education
Emory University 1987 — 1991
Bachelor of Arts, English and Modern Languages
Booz Allen Hamilton January 2014 - September 2014
Dell Services Federal Government January 2005 - November 2013
APAC January 2002 - January 2004
Luxury Star Limousines January 1998 - November 2001
Skills
Budgets, Troubleshooting, Process Improvement, Program Management, Training, Analysis, Vendor Management, Management, Access, Project Management, Team Building, Operations Management, Software Documentation, Leadership, SharePoint, Business Analysis, Coaching, Microsoft Excel, System Administration, Call Center, Microsoft Office, Finance
Education
Shorter University-College of Adult & Professional Programs 2004 — 2007
BSBA, Business Adminstration
Morehouse College 1980 — 1984
Finance
Mendel Catholic Prep High School 1976 — 1980
H.S. Diploma, Business
Prologistix 2015 - Present
Coworx Staffing Services 2014 - 2014
APAC 2011 - 2011
Sears Holdings Corporation 2007 - 2009
Intel Corporation June 2006 - May 2007
Rite Aid Distribution Center 2001 - 2003
Scheel Enterprises 1998 - 2001
Thermo Fisher Scientific 1994 - 1998
Thermo Fisher Scientific 1989 - 1994
Anixter 1983 - 1988
Skills
Microsoft Office, Microprocessors, Warehousing, Forklift Operation, Inventory Management, Inventory Control, Management, Shipping, Customer Service, Microsoft Word, Logistics, Supply Chain, Photolithography, Semiconductor...
Education
Pima Community College 2010 — 2012
Logistics Management
Pima Community College 2004 — 2007
Associates, Applied Sciences
Forum Events January 2015 - September 2015
National Carpet Cleaning October 2014 - December 2014
APAC June 2014 - October 2014
Forum Events May 2013 - May 2014
Toojay’s February 2012 - November 2012
Advanced Sports Medicine August 2012 - October 2012
Ethicon September 2010 - May 2011
Skills
Customer Service, Healthcare, Team Building, Process Improvement, Project Planning, Event Planning, Medical Records, Networking, Medicine, Microsoft Word, Social Networking
Education
Keiser University
Associate of Science, Medical Assisting
Lakeland Community College
Associate of Arts Degree
Universal Technical Institute February 2015 - May 2015
APAC July 2011 - February 2015
JCPenney October 2009 - July 2011
Skills
Customer Service, Microsoft Office, Project Management, Telecommunications, Account Management, New Business Development, Accounting
Education
University of Houston-Downtown 2009 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lone Star College 2011 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 2.88 GPA
Preferred February 2014 - Present
Preferred February 2013 - February 2014
Preferred August 2011 - February 2013
Preferred June 2011 - August 2011
Preferred Rocks of Corkscrew February 2009 - August 2010
Preferred Rocks of Corkscrew April 2008 - February 2009
APAC September 2006 - January 2008
Skills
Mining, Continuous Improvement, Environmental Compliance, Project Management, SAP, Contract Management, Management, Engineering, Leadership, Microsoft Word, PowerPoint, Contract Negotiation, Customer Service, Operations Management, Analysis, Process Improvement, Microsoft Office, Data Analysis
Education
Drexel University 2012 — 2017
Bachelor’s Degree, Mechanical Engineering Technology, 3.5
Embry-Riddle Aeronautical University 2011 — 2011
Bachelor’s Degree, Aerospace, Aeronautical and Astronautical Engineering, 3.0
Edison State College Naples, FL 2008 — 2011
Associate’s Degree, Engineering Technology, General, 3.8
Schneider Electric formerly TelventDTN May 2007 - July 2015
Cox Communications June 2005 - October 2006
APAC April 2000 - October 2006
Skills
Written Communication, FTP, Oral Communication, Team Leadership, Computer Hardware..., Software Troubleshooting, Customer Service, on call rotation, Windows 7, Windows 8, Windows XP, Windows Vista, PowerPoint, Microsoft Word, Microsoft Excel, WebEx, Mac OS, At Multitasking, Customer Satisfaction, Customer Relations, Microsoft Office, Management, Technical Support, Leadership, Training, Team Building
Education
Metropolitan Community College 2013 — 2016
working on my Associates in Computer Management-Networking, IT
1 Staff Training & Development
Certifcate as a HelpDesk Professional, IT, A
Helix Energy Solutions Group March 2014 - Present
APAC June 2013 - November 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Training, Maritime, Sales, Leadership, Outlook, Offshore Operations, Communication, Oracle, Purchase Orders, Petroleum, Inspection, Oil & Gas, Administrative..., Gas, Office Administration, Master Scheduling, Hands-on Training, Experimentation
Education
Lone Star College System 2008 — 2010
Munday Chevy (Group 1Automotive) July 2015 - Present
Group 1 Automotive December 2014 - July 2015
US Army May 2007 - November 2011
US Army June 2003 - April 2007
APAC January 2002 - January 2003
Skills
CRM, Training, Leadership, Employee Training, Management, Employee Relations, Customer Support/Service, Sales, Human Resources, Human Resources..., Organizational..., Instructional Design, Leadership Development, Research, Schedule/Itinerary..., Microsoft Office, Keyboard Typing, Letter Writing, Printing Techniques, Proofreading/Editing, Risk Management, Career Counseling, Electronic Filing, Physical Security, Inventory Management, Communication, Time Management, Problem Solving, Business Planning, Sales Motivation, Policy, Customer Service, Interviews, Conflict Resolution, Performance Management, Team Building, Administration, Coaching, Program Management, Project Planning, Staff Development, HRIS, Supervisory Skills, Military, Security Clearance, Personnel Management, Military Experience, DoD
Education
Western Governors University 2015 — 2015
Bachelor of Science (B.S.), Sales and Sales Management, Senior
Methodist College 2012 — 2014
History
Carroll and Carroll Inc. September 2009 - Present
Georgia Southwestern State University 2005 - 2009
Phillips Clearing and Grading June 2007 - August 2007
APAC 2005 - 2007
Blair Construction June 2004 - August 2004
Skills
Project Estimation, Project Management, Project Planning, Project Coordination, Project Engineering, Job Estimating, Marketing, Business Meetings, Construction, Construction Management, Civil Engineering, Budgets, Contract Management, Pre-construction, Erosion Control, Agtek, Submittals, Project Bidding, Road, Grading, Site Plans, Microsoft Excel, Microsoft Word, Estimates, Change Orders, Surveying
Education
Georgia Southwestern State University 2005 — 2009
Briarwood Academy 1998 — 2005
High School Diploma
Contact Center Manager relocated to Chicago area seeking new opportunity October 2014 - Present
Xerox Business Services March 2012 - April 2014
Permanent General Assurance Company December 2010 - February 2012
Krispy Kreme December 2008 - April 2010
ACS (now Xerox) March 2008 - November 2008
BJ Services (Oilfield Services) February 2006 - March 2008
Independent Call Center Consultant November 2004 - February 2006
STARTEK July 2002 - November 2004
Verizon Wireless Messaging Services July 2000 - November 2001
APAC February 1998 - June 2000
Skills
Management, Leadership, Contact Centers, P&L Management, Training, Workforce Management, Strategic Planning, Quality Assurance, Forecasting, CRM, Forcasting, Inbound Marketing, Outbound Marketing, Technical Services, Staff Development, Workforce Planning, Compensation Strategies, Performance Benchmarking, Facilities Management, Growth Strategies, Client Relations, Vendor Management, Mobile Communications, Outsourcing Management, Interviewing Skills, Tactical Planning, Customer Retention, Vendor Managem, Vendor Relationship..., Call Centers, Customer Satisfaction, Process Improvement, Strategy
Education
Mount Mercy University
Bachelor’s Degree, Business Administration Marketing Business Management, 3.8
J. F. Kennedy H.S.
TSI - A Transworld Systems Company March 2015 - Present
APAC November 2014 - March 2015
Macy's March 2014 - July 2014
DeVry University February 2013 - June 2014
Woodforest National Bank August 2008 - October 2012
Skills
•Highly ambitious,..., •Strong presentation,..., •Detail-oriented,..., Customer Service, Data Entry, PowerPoint, Invoicing, Leadership, Customer Retention
Education
DeVry University 2012 — 2014
Bachelor's of Technical Management, Accounting
APAC July 2014 - Present
Diamondback Drugs March 2014 - June 2014
Hospital 2014 - 2014
Skills
Healthcare, Hospitals, Public Speaking, Sales, Healthcare Management, New Business Development, Data Entry, Clinical Research, Diabetes, HIPAA, Healthcare Information..., Managed Care, Medicare, Medicine, Negotiation, Pharmaceutical Industry, Pharmacy
Education
Carrington College-Phoenix 2013 — 2014
Pharmacy Technician/Assistant
Apac September 2013 - November 2014
Skills
Pharmacy Technicians, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Management, Healthcare, Sales, Leadership, Research
Education
Southern Careers Institute-Corpus Christi 2014 — 2015
Pharmacy Technician/Assistant
Del Mar College 2010 — 2013
Psychology
Happy Pets Palace & Playground August 2014 - Present
www.dogmomdays.com - pet blog December 2013 - Present
APAC September 2013 - January 2014
JPMorgan Chase August 2011 - March 2013
Sam's Club April 2010 - June 2011
Game Stop July 2009 - April 2010
Hallmark Cards November 2005 - July 2009
Skills
Training, Customer Service, Automotive, Microsoft Office, Negotiation, Sales Management, Microsoft Excel, Strategic Planning, Team Building, Sales, Microsoft Word, Project Management, Customer Satisfaction, Product Development, Exotic Animals, Charity Work, Non-profit Volunteer, Access, Pricing, Management, Marketing, Inventory Management, Human Resources, Banking, Advertising, Retail, Animals, Cpr Certified, Social Networking, Social Media, Blogging, Social Media Marketing, Online Marketing, Marketing Strategy
Education
Arizona State University 2008 — 2011
Bachelor's Degree, History and Culture
South Mountain Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Harvard Risk Management Corporation March 2013 - Present
Crystal Earth Studio, LLC December 2012 - January 2013
AmeriList October 2009 - December 2010
HomeBase USA June 2007 - March 2008
Motivational Marketing April 2001 - January 2002
FutureCall Telemarketing April 1998 - December 1999
APAC January 1996 - April 1998
Gateway 2000 August 1991 - August 1994
Skills
Lead Generation, Account Management, Direct Marketing, Business Development, Sales Management, B2B, Sales, Call Center, Database Marketing, Telemarketing, Outsourcing, Email Marketing, Direct Mail, Customer Acquisition, Management, Customer Retention, Business Planning, Salesforce.com, Strategic Partnerships, Digital Marketing, Sales Process, Call Centers, Sales Operations, CRM, Solution Selling, New Business Development, Marketing, Team Building, Customer Service, Leadership, Strategic Planning, Strategy, Marketing Strategy, Training, Vendor Management, Direct Sales
Education
State University of New York - System 2000 — 2001
Associate of Arts and Sciences (A.A.S.), Human Services, General
Belmont Abbey College 1988 — 1989
Sports Management
NRG Home Solar July 2015 - Present
Travel and Leisure, Leisure and Travel June 2015 - July 2015
Complete Solar April 2012 - June 2015
Apac 2011 - 2011
Skills
Solar Energy, Financial Analysis, Account Management, Marketing Strategy, Sales Management, Business Strategy, Sales, Sustainability, Salesforce.com, Customer Service, Start-ups, New Business Development, Business Development, Direct Sales, Lead Generation, Entrepreneurship, Strategy, Business Planning, Product Management, Negotiation, Team Building, Marketing, Leadership, Management, Strategic Planning, Renewable Energy, Training, CRM
Education
Pima Community College 2004 — 2006
General Studies
DV 1997 — 2001
Diploma
APAC March 2012 - Present
APAC Customer Services March 2009 - February 2012
Bank of America January 2005 - November 2008
Bank of America January 1998 - January 2004
Bank of America January 1989 - January 1998
First Bank System Inc January 1986 - January 1988
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Financial Analysis, Six Sigma Greenbelt, Planning Budgeting &..., Vendor Invoicing, Operations Management, Contingency Planning, Strategy, Analysis, Finance
Education
Northwestern University - Kellogg School of Management 1986 — 1988
Master of Business Administration (M.B.A.), Finance, General
University of California, Los Angeles 1977 — 1981
Bachelor of Arts (B.A.), Economics
APAC February 2011 - Present
For The Cross Services 1996 - Present
Loving Municpal Schools October 2011 - May 2012
APAC 2006 - February 2011
Skills
Management, Transportation, Public Speaking, Customer Service, Teaching, Nonprofits, Budgets, Community Outreach, Event Planning, Strategic Planning, Administrative..., Outlook, Data Entry, Bookkeeping, Microsoft Office
Education
Eastern New Mexico University-Roswell Campus 2007 — 2008
Accounting
Broken Arrow High School
ServiceMaster Avenue of the Saints March 2015 - Present
Gordmans November 2014 - Present
Teresa's Daycare March 1996 - February 2015
lia sophia Independent Advisor January 2011 - December 2014
APAC August 1995 - March 1996
Norwest Bank August 1993 - August 1995
Skills
Fashion, Customer Service, Team Building, Sales, Project Management, Microsoft Word, Marketing, New Business Development, Public Speaking, Account Management, Project Planning, Marketing Strategy, Sales Management, Budgets, PowerPoint, Operations Management, Inventory Management, Business Analysis, Public Relations, Advertising, Social Media Marketing
Education
Kaplan University-Cedar Rapids Campus 2004 — 2006
Associates degree of Applied Science, Medical Assisant
John F Kennedy High School 1987 — 1990
High School Diploma, General Studies
APAC October 2013 - Present
Wilburs IGA April 2007 - March 2009
Skills
Retail, Customer Service, Sales, Arts
Education
Pima Community College 2011 — 2016
APAC May 2015 - Present
Franciscan Medical Specialist April 2014 - May 2015
Mbo-TRS August 2013 - April 2014
Paun Family Chiropractic and Wellness November 2012 - August 2013
Allstate Appraisal December 2010 - November 2012
Allstate Appraisal December 2010 - November 2012
Skills
Data Entry, Multi Tasking, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Outlook, Problem Solving, Appointment Scheduling, Customer Service, Accounts Receivable, Training, Teamwork, Budgets, Telephone Skills, Fax, Time Management, PowerPoint, Insurance, HIPAA, Filing, Customer Satisfaction, Accounts Payable, Phone Etiquette
Education
Indiana Institute of Technology 2013 — 2015
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Kaplan College 2010 — 2011
Associates of Applied Science, Medical Office Administration
Coulee Region Adult Day Center November 2012 - Present
APAC August 2010 - November 2012
Globe University August 2010 - November 2012
Externship May 2012 - October 2012
Tomah Health Care Center July 2009 - August 2010
Marinuka Manor June 2006 - July 2009
St. Joseph's Villa July 2007 - October 2008
Skills
Customer Service, Cpr Certified, First Aid, Front Office, Hospitality, Motivation, Close Attention to..., Organizational Behavior, Phlebotomy, Vital Signs, Medical Records, Appointment Scheduling, Medical Assisting, Time Management, EKG, Medical Terminology, Blood Pressure, Urinalysis, Venipuncture, AED, Fax, Multi-line Phone, Microsoft Word, Process Scheduler, PowerPoint, Medication..., Microsoft Office, Telephone Skills, Microsoft Excel, Administrative..., Team Leadership, Filing, Teamwork, Critical Thinking, Teaching, Customer Satisfaction, Career Development, Hospitals, Leadership, EMR, Outlook, Supervisory Skills, Phone Etiquette, Healthcare
Education
Globe University 2010 — 2012
Globe University, Lacrosse 2010 — 2012
AAS, Medical
Western Technical College 2007 — 2008
Gale-Ettrick-Trempealeau High School 2004 — 2007
Diploma
Lash Group 2014 - Present
APAC September 2013 - Present
Connextions June 2011 - Present
ended contract with APAC January 2014 - March 2014
Connextions 2012 - 2013
NCDES Joblink Center July 2011 - June 2012
Quality Home Health Care 2011 - 2011
Mitchell Community College August 2000 - May 2004
Piedmont Mediation Center August 2001 - May 2002
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, Licensed Produce, Pharmacy Retail Help..., Medical Office Assistant, Medical Assisting, Training, Community Outreach, Time Management, Software Documentation, Insurance, Public Relations, Interviews, Microsoft Excel, Microsoft Word, Health Insurance
Education
College of Insurance 2011 — 2012
Certified-Licensed Life/Health Producer, Health Insurance
University of Phoenix, Charlotte NC 2007 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Mitchell Community College 2000 — 2002
Associate of Arts and Sciences (AAS), Human Services, General
State University New York at Farmingdale
Associate of Arts and Sciences (A.A.S.), Criminal Justice
GreatAmerica Financial Services January 2000 - Present
APAC 1995 - 2000
Skills
Salesforce.com, SharePoint, PMP, Process Improvement, PMO, Strategic Planning, Business Development, Analysis, Cross-functional Team..., Change Management
Education
Villanova University 2007 — 2008
Certificates, Project Management
University of Iowa 1995 — 2002
BA, Psychology
Kirkwood Community College 1993 — 1995
AA, Business; Psychology
Clarke University 1992 — 1993
Old Kinderhook August 2004 - Present
APAC May 1993 - May 2004
W A Ellis Construction May 1983 - May 1994
Skills
Budgets, Resorts, Hospitality Management, Cost Accounting, General Ledger, Cash Flow, Financial Reporting, Revenue Recognition, Accounts Payable, Accounts Receivable, Financial Statements, Golf, Sarbanes-Oxley Act, Fixed Assets, Accounting, Account Reconciliation, US GAAP, Budget Process, Year-end Close, ADP Payroll, Journal Entries, Hospitality, Hospitality Industry, Hotels, Cash Flow Forecasting
Education
Columbia College
Bachelor's degree, Business Administration, Management and Operations
SGL Constructors/Granite June 2015 - Present
Dragados-USA July 2013 - June 2015
Dragados-USA April 2010 - July 2013
Hubbard Construction Company June 2008 - November 2009
John Stokes Company December 2007 - May 2008
APAC May 2005 - November 2007
Granite Construction June 2003 - May 2005
Skills
Construction Management, Change Orders, Value Engineering, Concrete, Construction, Pre-construction, Contractors, Project Estimation, Subcontracting, Design-Build, Constructability, Project Bidding, Contract Management, Road, Construction Safety, Contract Negotiation, Bridge, Process Scheduler, Highways, Civil Engineering, Primavera P6, Cost Control, CPM Scheduling, Earthworks, Project Control
Education
Ashworth University 2007 — 2011
AA, Construction Management
AC Reynolds High School 1975 — 1979
General, Academic
OLC Global October 2000 - Present
Birch Telecom March 1998 - October 2000
Idelman Telemarketing April 1991 - March 1998
APAC 1991 - 1998
Skills
Leadership, Telemarketing, Call Centers, Operations Management, Marketing Research, B2B, Market Research, Training, Call Center, Program Management, Customer Retention, Customer Experience, Customer Satisfaction, Lead Generation
Education
Fort Hays State University 2015 — 2016
Bachelor's degree, Sociology and Criminal Justice, Junior
Cowley College 2008 — 2012
Associates, Liberal Arts
Skanska February 2013 - Present
Flatiron Construction January 2007 - January 2013
APAC May 2005 - December 2006
Kiewit July 1994 - May 2005
Westshore Engineering June 1992 - August 1993
Skills
Project Estimation, Concrete, Contract Management, Construction, Construction Management, Civil Engineering
Education
Marquette University 1990 — 1994
Bachelor of Science (B.S.), Civil Engineering
Cox Communications May 2014 - September 2014
Sprint Nextel October 2011 - December 2013
Portfolio Recovery Associates, Inc. October 2010 - October 2011
NCO April 2009 - February 2011
APAC January 2008 - March 2009
TeleTech June 2006 - January 2008
Hampton Coliseum September 2002 - May 2006
Gateway November 1999 - January 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Inventory Management, Sales, Computer Hardware, Process Engineering, System Administration, Supply Chain Management, Iso 9000, Internet Software, Adobe Director, Call Center, Outlook, Team Building, Troubleshooting, PowerPoint, Training, Call Centers, Telephone Skills, Administration
Education
University of Phoenix 2005 — 2007
Business Administration
Hampton University 1997 — 1999
Associate, Paralegal Studies
Bethel High
Walden University
Business Administration
WorkPlace Impact July 2014 - Present
Pixsi July 2012 - Present
WorkPlace Impact 2010 - Present
WorkPlace Media 2008 - 2010
BIGresearch & Prosper Business Development June 2001 - December 2007
APAC 1999 - 2001
FIRST ENERGY 1997 - 1999
CENTERIOR CORPORATION 1995 - 1997
Columbia Energy 1990 - 1994
Skills
Strategic Alliances, New Business Development, Shopper Marketing, Consumer Behaviour, Start-up Ventures, Integrated Marketing, Big Data, Start-ups, Digital Media, Marketing, Market Intelligence, Sales, Marketing Strategy, Business Development, Competitive Analysis, FMCG, CRM, Change Management, Retail, Market Development, Customer Acquisition, Strategy, Channel, Advertising, Word Of Mouth Marketing, Leadership, Market Research, Direct Marketing, Relationship Marketing, Lead Generation, B2B, Strategic Partnerships, Email Marketing, B2B Marketing, Digital Marketing, Brand Management, Multi-channel Marketing, Marketing Communications, Account Management, Marketing Research, Mobile Marketing
Education
Binghamton University
MA, Public Administration & Policy Analysis
Cedarville University
BA, Liberal Arts
Oldcastle Materials 2002 - Present
Oldcastle Materials 2006 - 2007
APAC 2002 - 2006
Exide Technologies 2001 - 2002
SunTrust Bank 1998 - 2001
Ford Motor Credit Company 1996 - 1998
Skills
Budgeting, Forecasting, Variance Analysis, Financial Reporting, Accounting, Process Improvement, Data Analysis, ERP Implementations, Business Analysis, Access, OnBase, Budgets, Management, Financial Analysis, Project Management, Accounts Receivable, General Ledger, Mergers & Acquisitions, Accounts Payable, Integration, ERP
Education
Kennesaw State University - Michael J. Coles College of Business 1997 — 2000
MBA, Business Administration
Berry College 1993 — 1995
BS, Management
Young Harris College 1991 — 1993
Associates, Business Admininstraction
Dunwoody High School
APAC Customer Services June 2006 - Present
APAC November 2004 - June 2006
APAC Customer Services, Inc. 2004 - June 2006
Ceridian 1999 - 2004
Education
Indiana University Bloomington 1985 — 1990
American Express November 2002 - Present
APAC 1997 - 1999
ITI Marketing Services 1993 - 1999
Skills
Customer Experience, Vendor Management, Call Center, BPO, Process Improvement, Management, Account Management, Workforce Management, Call Centers, Business Process..., Customer Satisfaction, Credit Cards, Team Leadership, Outsourcing, Customer Retention, Financial Services, Customer Acquisition, Relationship Management, CRM, Change Management, Executive Management
Education
Doane College 1989 — 1993
APAC Customer Services 1986 - 2004
APAC 1986 - 2004
Education
Columbia University - Columbia Business School 1977 — 1979
Bechtel Power January 2006 - Present
APAC May 2005 - August 2005
Tiger Steel Engineering L.L.C. 2003 - 2004
Tiger Steel Engineering L.L.C. 2003 - 2004
Hindustan Construction Company 2002 - 2003
Skills
Civil Engineering, Construction Management, Construction, Primavera P6, Cost Engineering, Change Management, Power Plants, Estimation
Education
Virginia Polytechnic Institute and State University 2004 — 2005
Master Of Science, Civil Engineering
NICMAR,Pune 2002 — 2003
Post Graduate Diploma, Construction Management & Financial Engineering
National Institute of Technology Tiruchirappalli 1997 — 2001
Bachelor of Engineering, Civil Engineering
SLB Govt Higher Secondary School
NY rep 2009 - 2014
NY rep 2009 - 2014
Custom Staffing, Inc. December 2012 - May 2013
Custom Staffing, Inc. December 2012 - May 2013
APAC April 2010 - December 2012
going to tahiti productions July 2012 - August 2012
gastronomie 491 December 2011 - May 2012
gastronomie 491 December 2011 - May 2012
anne berlin April 2012 - April 2012
anne berlin April 2012 - April 2012
Skills
Stage, Acting, Theatre, Musical Theatre, Entertainment, Shakespeare, Performing Arts, Drama, Improvisation, Voice Acting
Education
Lesley University 2014 — 2016
Master's Degree, Drama therapy
University of Salamanca 2009 — 2009
Foreign language elective credt, Spanish Language and Literature
Western Washington University 2005 — 2009
BA, Theatre Arts: theatre Management
H&R Block 2003 - 2012
APAC, Inc. December 1984 - July 2007
APAC 1984 - 2007
Education
Georgia State University 1979 — 1982
SCI Consulting October 2007 - February 2011
Corporation for National and Community Service September 2007 - October 2007
INFONETIC April 2005 - September 2007
Summit Educational Group August 2004 - July 2005
FEMA September 2004 - February 2005
Prince George's County Public Schools August 2003 - June 2004
Chevy Chase Bank March 2001 - August 2003
American Express October 2000 - January 2001
APAC October 1999 - August 2000
Skills
Microsoft Office, Internet Explorer, eGrants system
Education
North Carolina Agricultural and Technical State University 1997 — 1999
Counseling Education
North Carolina Agricultural and Technical State University 1992 — 1996
Bachelors of Science, Mathematics Education
Pacific Gas and Electric Company April 2010 - Present
Cedar Parkway Solutions January 2001 - Present
Motorola Mobile Devices June 2005 - June 2007
Chordiant Software 1999 - 2001
MCI Systemhouse 1997 - 2000
APAC 1994 - 1997
The Signature Group 1987 - 1994
Skills
Call Center, Process Improvement, Vendor Management, VoIP, Program Management, Mobile Devices, Unified Communications, Wireless, Product Management, Cross-functional Team..., Business Process..., Customer Experience, CRM, Consulting, Contact Centers, IVR, Integration, Outsourcing, Professional Services, Call Centers, Cloud Computing, Strategy
Education
Roosevelt University 1996 — 2000
BGS
Dundalk Institute of Technology 1978 — 1982
St. Kevins CBS 1973 — 1978
Leaving Cert
APAC April 2002 - Present
NCO Group April 2002 - April 2012
MCI 1998 - 2002
MCI Telecommunications 1998 - 2000
Skills
BPO, Call Center, Workforce Management, Outsourcing Management, Offshoring, P&L Management, Vendor Management, P&L responsibility
Education
University of Phoenix 1988 — 1989
Master of Business Administration (M.B.A.)
Iowa State University 1980 — 1985
Bachelor of Business Administration (BBA), Business Administration and Management, General
Rockwell Collins May 2007 - Present
PRC February 2003 - May 2007
APAC January 1997 - February 2003
Skills
Requirements Analysis, SDLC, Process Improvement, Visio, SharePoint, Integration, Software Documentation, Visual Basic, Software Development, Testing, VB.NET, Visual Studio, Business Analysis, Software Project..., Requirements Gathering, .NET, Microsoft SQL Server, C#, MS Project, Databases
Education
Mount Mercy University 1993 — 1996
BA, Management
Kirkwood Community College 1991 — 1993
AA, Liberal Arts
Sodexo, Inc. May 2013 - Present
Veolia Environmental Services North America Corp. January 2012 - September 2013
Veolia Water November 2003 - November 2011
APAC 2002 - 2003
Culligan International 2002 - 2002
Ken White Designs 2001 - 2002
Motorola 2000 - 2001
Skills
Workplace Investigations, Legal Compliance, Government Affairs, Policy Writing, Compliance Training, Political Research, Contract Management, Contract Negotiation, Contract Review, Compliance Hotline..., Budget Management, Managerial Experience, Team Leadership, Department Management, Departmental Liaison, Strategy Development, Corporate Communications, Legal Research, Code Compliance, Compliance Audits, SEC compliance, FCPA, Anti-corruption, Fraud Investigations, Fraud Prevention, Standards Compliance, Training & Development, Executive Reporting, Due Diligence, Antitrust, Budget Oversight, Budget Preparation, Newsletters, Compliance Matters, Employment Matters, Legal Matters, Employment Law, Policy Certifications, Political Consultant..., Regulatory Requirements, Regulatory Submissions, Lobbying Regulations, Sound Judgment, Decision Making, Critical Thinking, Creative Problem Solving, Attention To Detail, Records Management, Supervisory Skills, Creative Thinking
Education
Marquette University
MBA, MBA
Carthage College
BA, International Political Economics
Carthage College 2008 — 2008
Certification, Paralegal
Tokyo Gakugei University 1999 — 2000
Japanese Immersion
Gateway Technical College 1994 — 1996
Associates, Administrative
SCCE 2008 — 2008
Certification, Corporate Compliance & Ethics Professional (CCEP)
Global Compliance 2009 — 2009
Certification, Workplace Investigations - US and Canada
APAC 1994 - 1997
APAC Customer Services 1994 - 1997
Education
Iowa State University 1987 — 1991
Kiewit August 2006 - Present
APAC June 2001 - August 2006
Hecht's December 1998 - June 2001
Skills
Project Bidding, New Business Development, Proposal Writing, Government Contracting, Process Scheduler, Construction, Technical Writing, RFI, Business Development, Adobe Acrobat, Proposal Production, Graphic Design, Managing Events, Red Team, Estimating, Marketing, Marketing Strategy, Marketing Communications, Business Strategy, People Management, People Development, Leadership, Team Leadership, Leadership Development, Cross-functional Team..., Project Management, Project Planning, Contract Management, Construction Management
Education
George Mason University - School of Business
BS, Marketing
Northern Virginia Community College
Associate of Science (AS), Business Administration
Thomson Reuters September 2014 - Present
Thomson Reuters January 2014 - March 2015
Thomson Reuters August 2011 - December 2013
Thomson Reuters February 2008 - October 2011
Perficient May 2007 - February 2008
Apac Customer Services Inc July 2004 - May 2007
APAC 2004 - 2007
Skills
Hudson, Agile Methodologies, Software Development, Requirements Analysis, .NET, Software Project..., XML, Web Services, SQL, SDLC, Java, Tomcat, Scrum, Microsoft SQL Server, PL/SQL, Oracle, Configuration Management, TFS, Hibernate, SOA
Education
University of Missouri-Kansas City 2001 — 2004
Masters, Computer science & Engineering
Osmania University 1997 — 2001
Bachelors, Computer science & Engineering
Send Out Cards April 2010 - Present
Arizona Summit Law School January 2010 - Present
PourMasters Bartending Servie October 2001 - Present
TeleDirect International February 2000 - May 2009
APAC Customer Services 1997 - 2000
APAC 1997 - 2000
BE&K Construction Company 1994 - 1996
Skills
Management, Budgets, Strategic Planning, Customer Service, Staff Development, Research, Editing, Training, Time Management, Healthcare, Microsoft Office, Microsoft Excel, Social Networking, Coaching, Event Planning, Fundraising, Nonprofits, Team Leadership, Social Media, PowerPoint, System Administration, Marketing, Project Management, Sales, Leadership Development, Public Relations, Community Outreach, Help Desk Support, Inventory Management, Equipment Acquisition, Accounts Payable, Purchasing, Recruiting
Education
Cornell College 1990 — 1994
Bachelor of Arts, Psychology
Suwannee River Regional Library April 2014 - Present
RGIS Inventory Speaclist January 1995 - December 2007
Sherwood Elementary School July 2005 - July 2007
APAC September 1996 - March 1997
Skills
Inventory Management, Microsoft Office, Customer Service, Microsoft Excel, Process Improvement, Operations Management, Team Building, Customer Satisfaction, Microsoft Word, Invoicing, Leadership, Management
Education
Florida Gateway College 2010 — 2012
Associate of Arts (AA), Health Information/Medical Records Administration/Administrator
Palm Beach Community College 1995 — 1996
Business Administration and Management, General
Suwannee High School 1990 — 1994
Telerx -subsidiary of Merck January 2006 - Present
Telerx Marketing, Inc. (subsidiary of Merck Pharmaceutical) 2006 - Present
APAC 2000 - 2005
APAC Customer Services 2000 - 2005
Exelon 1974 - 2000
Education
National Louis University
Sunflower Paving Inc. February 2014 - Present
APAC January 2011 - January 2014
APAC March 2004 - December 2010
Education
Baker University 1992 — 1996
Self Employed - Jillian Lee Zeman November 2012 - Present
Johnny B Goode LLC October 2011 - November 2012
Big League Productions June 2011 - August 2011
DreamWorks/Broadway Across America/Alan Wasser Associates January 2011 - April 2011
Alan Wasser Associates/Adventures Touring LLC/Broadway Across America January 2010 - November 2010
Two Beans Productions December 2007 - January 2010
Woodstock Fringe June 2006 - August 2009
APAC January 2009 - February 2009
Maieutic Theatre Works September 2006 - December 2008
Who Knows Productions September 2007 - November 2007
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Programming, American Sign Language, Stage Management, Theatre, Musical Theatre, Stage, Performing Arts, Production Managment, Directing, Entertainment, Editing, Arts Administration, Live Events, Acting, Event Management, Theatrical Production, Event Planning, Festivals, Dance, Stage Lighting, Plays, Film, Drama
Education
Marymount Manhattan College 2003 — 2007
BA, Production & Management
Dartmouth High 1999 — 2003
APAC Customer Services November 2004 - Present
APAC Customer Services November 2004 - Present
APAC November 2004 - July 2005
Education
Indiana University Bloomington 1985 — 1990
Google through Adecco March 2014 - Present
Ebara September 2007 - March 2014
Ralston Purina 2004 - 2007
APAC 2002 - 2003
Education
Coe College 1998 — 2003
Bachelor's, Accounting/Bus. Administration
Jones Brothers Transport May 2005 - Present
Carolina MedCare Inc October 2004 - March 2005
APAC 1995 - 2004
Education
Francis Marion University 1989 — 1993
BBA, Accounting
Nordstrom Direct May 1997 - Present
APAC May 1996 - May 1997
Firestone April 1979 - May 1995
Firestone April 1979 - May 1994
Skills
Microsoft Office, Troubleshooting, Servers, Problem Solving, Call Center, Windows, Team Building, Customer Service, Customer Relations, Vendor Relations, SQL, Unix, Databases, Linux, Word, Team Leadership, Team Management, Strategic Planning, Project Planning, Mac, Active Directory, Inventory Management, Budget Management, Administration, Planning, Retail, Windows Server, Outlook, Budgeting, SQL Server, Computer Hardware, Budgets, Visio, Call Centers, Management, Microsoft Word
Education
Kirkwood Community College 1997 — 2004
AA Degree, Computer Programming
Kirkwood Community College 1997 — 2004
AA Degree, LAN Management
Kirkwood Community College 1998 — 2003
LAN Management, Information Tech.
La Salle HS 1976 — 1979
Asheville-Buncombe Technical Community College July 2013 - Present
Asheville-Buncombe Technical Community College September 2010 - June 2013
Asheville-Buncombe Technical Community College June 2007 - September 2010
APAC 2005 - 2007
Skills
Project Management, Screencasting, Video Production, Enterprise Software, Programming, Customer Service, Digital Signage, Teaching, Video Editing, Instructional Design, Staff Development, Public Speaking, Microsoft Office, Research, Community Outreach, Higher Education, PowerPoint, Microsoft Word, CSS, Microsoft Excel, Adobe Creative Suite, Web Design, Social Media, Dreamweaver, HTML, Graphic Design, Drupal, Mac OS X, Windows, Linux
Education
Temple University - James E. Beasley School of Law 1996 — 1999
JD, Focus on IP
Elon University 1992 — 1996
BA, Philosophy, Political Science, History
APAC Medical Records ClerkRecord Management SystemsMay 2005 - December 2005
AHTNA Government services September 2001 - February 2005
Riojas/Able Employment November 1998 - September 2001
National Archives and Records Administration December 1995 - March 1998
Education
Park University 1986 — 1987
None, Music
William Chrisman High School 1982 — 1984
Diploma, General, Music
Mario Sinacola & Sons June 2010 - Present
Texas Industries October 1998 - June 2010
Hanson May 1998 - November 1998
Apac September 1993 - April 1998
Skills
Construction, Highways, Strategic Planning, Contractors, Change Orders, Contract Management, Management, Construction Management, Subcontracting, Project Estimation, Inspection, Pre-construction, Contract Negotiation, Procurement, Project Bidding, Asphalt, Aggregates, Building Materials, Value Engineering, Process Scheduler, Cement, Concrete
Education
Northeastern State University 1985 — 1988
BS, Accounting
University of Iowa April 2007 - Present
US Cellular 2003 - 2007
APAC 1996 - 2002
Skills
Talent Acquisition, Employee Relations, Recruiting, Talent Management, Human Resources, Onboarding, Applicant Tracking..., Process Improvement, Leadership Development, Employee Engagement, New Hire Orientations, College Recruiting, Performance Management, HRIS
Education
Mount Mercy University 1978 — 1982
B.S.; B.A., Business Admin.; Psychology
Yellowbook February 2006 - September 2011
Bradley & Riley PC March 2005 - December 2005
Kirkwood Community College 2004 - 2005
Linda Merrit Law Office 2004 - 2004
APAC 1994 - 2002
Education
Kirkwood Community College 2003 — 2004
AAS, Legal
Innovative Software Engineering March 2013 - Present
Rockwell Collins January 2005 - March 2013
Seimens Transportation Systems August 2003 - December 2004
APAC April 2002 - June 2003
Skills
Testing, Software Development, Programming, Software Engineering, Visual Basic, ClearCase, Computer Science, Test Automation, Telelogic DOORS, ClearQuest, Software Requirements, Embedded Software, C++, Embedded Systems, Java, Software Design, Configuration Management, Object Oriented Design, Linux, Systems Engineering, C, C#, ASP.NET, Android Development, DO-178B, Eclipse, Rational DOORS
Education
Mount Mercy University 2002 — 2005
Bachelor of Science, Computer Science
Mount Mercy University 2002 — 2004
BS, Computer Science
Independent Contractor Insurance ConsultantA Better Solution Insurance Services2011 - 2011
PEO June 2010 - December 2010
Department of Children and Families March 2008 - November 2008
QVC September 2005 - March 2008
Stainsafe September 2004 - September 2005
Philips Electronics N. America Corporation January 1999 - January 2003
APAC January 1997 - January 1998
Skills
Human Resources, HRIS, Leadership, Interviews, Payroll, Recruiting, Employee Benefits, Time Management, Insurance, Customer Service, Administrative..., Analysis, Call Centers, Employee Relations, PeopleSoft
Education
Columbia Southern University 2009 — 2011
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, Honors
2007 2006 — 2007
Bachelor of Science, Organizational Management; Human Resources, Honors
Palm Beach Community College 1994 — 1996
Associate of Arts (A.A.), Business Administration and Management, General
Palm Beach Lakes
MacGregor & Associates July 2013 - Present
Suncoast Hospice July 2013 - Present
APAC 2013 - Present
SCCA CFR SPORTS CAR CLUB RACING November 2004 - Present
Skills
Leadership, Management, Program Management, Human Resources, Sales, Finance, Disability Insurance, Securities, Insurance, PeopleSoft, Compliance Insurance..., Microsoft Office, Persistance, Key Account Management, Document Review, Strategic Planning, SharePoint, Motivation, Auditing, Project Management, Consulting, Budget Monitoring, Medical Monitoring, Operational Risk, Risk Management, Client Liaison, Licensing, Compliance, Claims Resolution, Claims Handling, Contract Negotiation, Supplier Negotiation, Employee Engagement, Customer Interaction, Performance Improvement, Performance Management, Staff Development, Partnerships, Medicare, Long Term Care Insurance, Securities Regulation, Regulatory Requirements, Cost Reporting, Ad Hoc Reporting, Financial Reporting, Performance Reporting, 401k, Training, Process Improvement, Employee Benefits
Education
Eckerd College 2008 — 2010
BA Global HR Management with Distinction, Human Resourcers, 3.69
USF 2009 — 2009
Professional of Human Resources PHR
The National Center for Paralegal Training 1992 — 1992
Certification Paralegal, Business Law
Convergys September 2008 - October 2009
Royal Caribbean International April 2002 - August 2008
USPS Remote Encoding Center January 1999 - January 2000
APAC January 1995 - January 1999
Shepler's January 1994 - January 1995
Washington Inventory January 1993 - January 1994
Sears Telecatalog January 1992 - January 1993
Education
Butler County Community College 2010 — 2012
Software Development, HTML, XML, PHP, Javascript, A+
Wichita High School East 1989 — 1992
Siemens Healthcare April 2005 - Present
APAC 2003 - 2005
Rediff ValuCom formerly Value Communications 1998 - 2003
Skills
Project Management, Business Continuity, Integration, Crisis Management, Account Management, Outlook, Management, Customer Service, Analytical Skills, Microsoft Word, PowerPoint, Quality Assurance, Process Improvement, Problem Solving, •Teamwork /..., Business Impact Analysis, LDRPS, Microsoft Excel, Social Skills, Business Analysis, Training, EHS Management Systems, EHS Audits, Leadership, Strategy, Cross-functional Team...
Education
Columbia College
Bachelor of Business Administration (BBA), Business Administration and Management, General
City of Dothan June 2001 - Present
APAC June 2000 - June 2001
American Buildings Company August 1997 - June 2000
Skills
Civil Engineering, Customer Service, Stormwater Management, Project Management, Team Building, Road, Sanitary Sewer, Floodplain Management, Transportation Planning, Municipalities, Land Development, Construction, Sewer, Microsoft Excel, Drainage, Bridge, Construction Management
Education
Auburn University 1993 — 1996
Bachelor's, Engineering
Aon Hewitt July 2014 - Present
Mel Darway and Associate LLC November 2012 - Present
APAC July 2013 - May 2014
Prince Parker and Associates September 2010 - November 2012
Aflac September 2009 - August 2010
Fidelity Investments December 2006 - March 2007
US Navy September 2003 - November 2006
University of Massachusetts Lowell August 1999 - June 2003
Skills
Long-term Care, Critical Illness, Fixed Annuities, Small Business, Retirement, Sales Management, Leadership, New Business Development, Marketing, Risk Management, Public Speaking, Recruiting, Management, Business Analysis, Microsoft Office
Education
Amberton University 2014 — 2017
Master of Business Administration (M.B.A.), Project Management, 3.4
University of Massachusetts Lowell 1999 — 2003
Bachelor’s Degree, Management Information Systems and Services, 0.00
Contractor at PayPal June 2015 - Present
Cosentry June 2015 - Present
Catch Intelligence September 2013 - Present
TD Ameritrade January 2013 - Present
Sirius Computer Solutions August 2011 - January 2013
Roquette Operation Control Central February 2008 - February 2010
Central State Indemnity August 2008 - February 2009
Ag Processing Inc May 2002 - February 2008
Apac April 2001 - May 2002
Skills
Business Intelligence, Databases, Analysis
Education
Bellevue University 2001 — 2003
Bachelor, Networking
Metropolitan Community College
Associate Degree, Networking
Extra Help Inc. October 2012 - Present
Hyatt May 2007 - October 2012
APAC February 1998 - November 2002
Skills
Customer Service, Hospitality, Microsoft Office, Event Management, Hospitality Industry, Microsoft Excel, Event Planning, Microsoft Word, PowerPoint, Social Media
Education
Joliet Junior College 1986 — 1987
None, Accounting
Crystal Lake Central High School 1974 — 1978
Diploma, General
Oldcastle January 2015 - Present
Oldcastle April 2012 - Present
Oldcastle March 2011 - April 2012
Oldcastle December 2009 - March 2011
Apac May 2005 - December 2009
Skills
Consolidation, Journal Entries, Monthly Close, Movex, Financial Accounting, Forecasting, GAAP, JD Edwards, Auditing, Hyperion Enterprise, IFRS, Financial Analysis, Team Building, Process Improvement, Contract Management, Contract Negotiation
Education
Columbia College 2000 — 2004
Bachelor's of Science Business Administration, Accounting and Finance, Graduated with 3.629
Boral Bricks January 2003 - Present
APAC March 2002 - December 2002
Augusta State University Library July 2000 - February 2002
Skills
Forecasting, Financial Accounting, Financial Reporting, Financial Analysis, Accounting, Budgets, GAAP, Account Reconciliation, Variance Analysis, General Ledger, Bank Reconciliation, Financial Statements
Education
Augusta State University - College of Business Administration 1996 — 2000
Bachelor of Business Administration (BBA), Accounting
Lynbrook High School San Jose, CA
High School Diploma, General Educations
Integra Staffing April 2009 - June 2014
apac August 2013 - March 2014
liveops January 2012 - January 2014
The Assurance Group June 2012 - September 2012
arise.com January 2012 - April 2012
Walmart August 2011 - January 2012
Connextions September 2011 - December 2011
US Census Bureau April 2010 - June 2010
Discount Check Cashers July 2009 - March 2010
US Postal Service January 1986 - January 2006
Skills
Microsoft Excel, Call Center, Customer Service, Troubleshooting, Microsoft Office, Public Speaking, Data Entry, Call Centers, Training, Insurance, Management, Customer Satisfaction, Access, Outlook, Team Building, Time Management, Process Improvement, Team Leadership, Sales, PowerPoint, Leadership, Recruiting, Employee Relations, Microsoft Word, Administration, Account Management, Coaching, Human Resources, Inventory Management, Customer Retention, Banking, Strategic Planning, Software Documentation, Employee Training, Administrative..., Marketing, Operations Management, Employee Benefits, Teamwork, Selling, PeopleSoft, Budgets, System Administration, Event Planning, Analysis, Supervisory Skills
Education
Central Piedmont Community College 2010 — 2012
Business Administration
AZAUnited April 2015 - Present
APAC September 2014 - April 2015
TeleTech September 2012 - April 2014
Valero Energy Corporation March 2007 - June 2009
Unicover Corporation October 2006 - January 2007
MPS Food & Nutrition September 1996 - January 2006
Skills
Microsoft Office, Interact well with..., Excellent verbal and..., Data Entry, Able to work well..., Good marketing skills
Education
Argosy University 2009 — 2015
Bachelor's degree, Psychology
Argosy University 2009 — 2011
United States Air Force October 2006 - September 2011
Adecco/MetLife July 2005 - August 2006
APAC July 2004 - October 2005
Education
Ashford University
Social Science
Mohawk Valley Community College- Human Services
Rome Free Academy
High School Diploma
APAC January 2012 - Present
APAC Southeast May 2009 - December 2011
R.J. Griffin & Company December 2008 - May 2009
Georgia Department of Transportation May 2008 - August 2008
Coastal Rivers Water Planning & Policy Center October 2007 - May 2008
Sonitrol Security June 2007 - October 2007
Total Pro Connection May 2003 - August 2004
Legacy Properties March 2001 - April 2003
Skills
EIT
Education
Georgia Southern University 2004 — 2009
BS, Civil Engineering Technology
Georgia Southern University
B.S, Civil Engineering
Pikeville Medical Center 2009 - 2010
Lowe's Home Improvement May 2009 - September 2009
Super S Foods June 2006 - April 2007
Lone Star Beef February 2003 - August 2004
APAC December 2000 - April 2001
Skills
Typing 50+ wpm, Ten key by touch, Internet Services
Education
Ashford University 2011 — 2013
In Progress, Bach in Healthcare Administration, 3.5
Pikeville College 2008 — 2011
Continuing, Associate in Applied Science - RN, 3.25
University of Phoenix Online 2007 — 2008
none, Accounting, 3.8
Journagan Construction March 2005 - Present
APAC August 1993 - March 2005
Skills
Road Construction, Job Costing, Personal Development, Personal Training, Hiring/firing, Dispatching, Project Coordination, Deadline Management, Subcontracting, Government Relations
Education
Ozarks Technical Community College 1990 — 1992
Wiilard High School
Casino August 2011 - Present
APAC May 2011 - August 2011
Oneida Casino September 1995 - March 2009
Education
ITT Technical Institute-Green Bay 2006 — 2011
Associates, Criminal Justice
D2S2 Development January 2011 - Present
Central Florida Equipment April 2005 - November 2010
APAC November 1986 - April 2005
Skills
Highways, Process Scheduler, Project Estimation, Construction, Land Development, Concrete, Construction Management, Contractors, Road, Drainage, Value Engineering, Civil Engineering, Cost Control, Contract Management, Stormwater Management
Education
Florida International University 1984 — 1986
Bachelor in Science, Civil Engineering
Florida International University
Civil Engineering
Ready Mix Concrete Company 2005 - Present
Apac 1998 - Present
QORE Property Sciences 2001 - 2005
City of Mullins 1987 - 1994
Skills
Building Materials, Cost Management, HVAC, Quantity Surveying, Project Estimation, Negotiation, Account Management, Key Account Management, Renovation
Education
Coastal Carolina University 1982 — 1986
BS Physical Education/Recreation, Health and Physical Education/Fitness, College degree
Mullins high School 1979 — 1982
High School Diploma, College prep courses
Adecco Staffing/BB&T Bank February 2015 - Present
Robert half - office team / Wells Fargo Insurance Services October 2014 - December 2014
Adecco USA – BB&T Bank February 2014 - July 2014
APAC January 2014 - February 2014
Intercession Marketing February 2011 - January 2014
Bank of America November 2008 - November 2011
Bank of America May 2005 - November 2008
Bank of America May 2001 - February 2005
Zomba Music Group June 1998 - June 1999
Sony Music Entertainment June 1993 - May 1998
Skills
Microsoft Office, LiveMeeting, HP Quality Center, Ariba Procurement, Concur Travel &..., Discovery, Training &..., Process..., Business Requirements..., Test Scenarios,..., Vendor Relationship..., Waterfall Methodology, Knowledge of Agile...
Education
Queens University of Charlotte
BA Candidate, Business Administration & Management
Bank of America Sponsored Training 2005 — 2011
University of Charlotte/Extended Academic Programs, Charlotte, NC,
Meeting and Event Planning, Certificate
Pace University
Concentration in Speech Communications
FIS 2010 - 2012
Banks Funeral Home January 2009 - January 2010
APAC June 2008 - January 2009
Datatrac December 2006 - June 2008
Skills
Customer Service, Data Entry, Front Office, Microsoft Office, Project Management, Schedules
Education
Capella University 2012 — 2014
BS, Accounting
Milwaukee Area Technical College 2008 — 2010
Associate's degree, Information Technology
American Red Cross January 2012 - Present
American Red Cross January 2011 - January 2012
Erik Hite Foundation January 2010 - January 2012
CitiMortgage January 2007 - January 2011
CitiMortgage January 2006 - January 2007
CitiCards January 2004 - January 2006
APAC January 2002 - January 2004
Pizza Hut January 1999 - January 2002
Education
IIA
Diploma, Computer Technology
Pima Community College
General Course Studies
State of Texas - DFPS October 2007 - Present
APAC April 2003 - February 2006
BellSouth August 1998 - January 2003
Education
Prairie View A&M University 1988 — 1992
University of Phoenix
Weatherford November 2014 - April 2015
Archer pressure pumping July 2013 - June 2014
Halliburton January 2013 - June 2013
Halliburton 2013 - 2013
QinetiQ North America January 2009 - April 2010
Assurant Solutions May 2006 - October 2007
APAC July 2002 - September 2005
Skills
Training, Networking, Technical Support, Hardware, Security Clearance, Linux, Forklift Operator, Warehousing, Electronics, Inspection, Routers, Preventive Maintenance, Computer Repair, Video, Maintenance & Repair, Photography, Offshore Drilling, Invoicing, Advertising, DoD, Soldering
Education
Ashworth College 2014 — 2015
Electronics technology, Electrical and Electronics Engineering
Technical School 2003 — 2005
Degree; Diploma, Electronics Engineering; Information Technology; Graphics and Imaging; Graphics and Imaging; Core
George Brown College
Associate's degree, Electrical and Electronics Engineering
University Cameron University
Engineering; Information technology
National Oilwell Varco February 2014 - Present
Electronic Power Design November 2013 - February 2014
FREEDOM ARCHITECTURAL MILLWORK November 2012 - July 2013
Blue Rhino May 2011 - May 2012
Texas Department of Transportation April 2009 - May 2011
WillBros RPI August 2007 - April 2008
Compass Environmental September 2006 - August 2007
APAC September 2005 - September 2006
Skills
AutoCAD, Microsoft Office, Engineering, Manufacturing, Pipelines, CAD, Metal Fabrication, SolidWorks, Materials, Project Engineering, Piping, Oil, Mechanical Engineering, Engineering Design
Education
Lone Star College System 2013 — 2013
Certification, Solidworks
Lone Star College System 2012 — 2012
Certification, AutoCAD
Lee College 1999 — 2001
Associate's degree, Process Technology, 3.59
Apac July 2013 - Present
APAC Customer Services January 2013 - Present
Service Writer October 2007 - September 2012
Iowa Masonic Nursing Health Facility June 1996 - June 2007
Education
Hamilton Technical College 2007 — 2008
Ceritified Medical Assistant
North Scott
APAC November 2013 - February 2014
Fiserv EFT October 2012 - May 2013
Cafe Gouda July 2012 - December 2012
Education
University of North Carolina at Greensboro 1997 — 2002
Bachelor of Arts (BA), English Language and Literature, General
Guilford Technical Community College 1995 — 1997
APAC December 2009 - Present
APAC 2009 - 2013
Seaford Clothing September 2006 - August 2009
Skills
Business Occupations...
Education
Lewis University 1998 — 2000
Augustana College 1984 — 1985
1 year, English/Language Arts Teacher Education
Apac July 2013 - Present
Aegis September 2012 - April 2013
Skills
Management, Customer Service, Leadership, Microsoft Excel, Customer Satisfaction, Microsoft Office, Outlook, Troubleshooting, Project Management, Call Centers
Education
DeVry University 2014 — 2018
Bachelor of Business Administration (B.B.A.), Accounting and Finance, B
American Bridge Company March 2010 - Present
APAC 2001 - 2010
Black & Veatch 1992 - 2001
Skills
Construction Management
Education
Kansas State University 1989 — 1992
Bachelor’s Degree, Civil Engineering