Ascend One
Industry: Company
DescriptionFounded: 1996 Subsidiaries: Amerix Corporation, Careone Services, Inc., FreedomPoint Financial Corp
Ascend One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Ascend One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Ascend One Employees
Komet USA LLC April 2014 - Present
Ascend One February 2009 - March 2014
Continental September 2004 - June 2008
CPI Corp. May 2003 - March 2004
G&K Services September 2001 - April 2003
Altria June 1999 - September 2001
Skills
Credit, Debt Management, Financial Services, Strategic Financial..., Credit Risk, Financial Analysis, Credit Analysis, Finance, Financial Risk, Banking, Outside Sales, Account Management, Contract Negotiation, Risk Management
Education
University of North Carolina at Greensboro 1994 — 1998
Bachelor of Science (B.S.), Biology, General, 3.0
Shutterfly Inc. August 2013 - Present
Shutterfly Inc. August 2012 - Present
TutorJam Academy June 2011 - August 2013
AscendOne July 2009 - December 2010
Ascend One July 2009 - December 2010
Red Ventures September 2006 - February 2008
Red Ventures September 2006 - February 2008
Lending Tree LLC June 2001 - November 2005
LendingTree 2001 - 2005
Skills
Process Improvement, Curriculum Design, Public Speaking, Management, Training, Research
Education
University of Phoenix
Graduate Degree Certification, HRM
University of Phoenix 2009 — 2011
Masters, Adult Education
Department of Adult Education Training
Master Degree, Curriculum and Instructional Design
University of Phoenix 2005 — 2009
Bachelor, Business Administration
University of Phoenix
Bachelor of Arts Degree, Business Administration
University of Phoenix
M.A.Ed, Educational, Instructional, and Curriculum Supervision
Message Systems January 2015 - Present
Message Systems April 2013 - Present
Message Systems March 2011 - March 2013
Ascend One July 2009 - March 2011
HNP Solutions 2003 - 2009
Skills
Agile Methodologies, User Interface Design, IT Project & Program..., SDLC, Business Analysis, Requirements Analysis, Data Analysis, Web Analytics, Web Applications, Software Requirements, Product Development, Requirements Gathering, Business Requirements, Requirements Management, Functional Requirements, JAD, Process Improvement, Problem Solving, Agile Project Management, Business Intelligence, Business Process, CRM, Cross-functional Team..., E-commerce, Databases, Integration, Enterprise Software, Management, Product Management, Program Management, Quality Assurance, SaaS, Scrum, Software Development, Software Documentation, Software Project..., Testing, User Acceptance Testing
Education
University of Maryland Baltimore County 1997 — 2001
BS, Math
STG July 2013 - Present
URS Federal Services October 2011 - Present
Apptis January 2009 - October 2011
Apptis April 2007 - December 2008
3M Health Care 2003 - 2007
Orbital Sciences Corporation April 2002 - June 2003
Ciena December 2000 - March 2002
Ascend One April 1998 - 2000
Skills
Database Design, OLTP, Relational Databases, T-SQL, Oracle PL-SQL, C++, Data Modeling, Database Administration, Data Architects, Enterprise Data Modeling, Certified Scrum Master..., PL/SQL, Microsoft SQL Server, SDLC, Enterprise Architecture, Oracle, Software Development, Databases, Agile Methodologies, Data Warehousing, Requirements Analysis, SQL, CMMI
Education
University of Maryland University College 2009 — 2011
Graduate Certificate, Database Systems and Technology
University of Oklahoma 1981 — 1983
BS, Computer Science
Meridian Home Mortgage Corporation July 2015 - Present
CCCS of MD & DE November 2013 - Present
Shumaker Williams, P.C. November 2013 - Present
Offit Kurman, P.A. January 2013 - October 2013
C3 Compliance Consultants Inc. January 2013 - October 2013
Shumaker Williams, P.C. March 2004 - December 2012
The Knox Financial Group, LLC October 2002 - January 2004
Ascend One August 2001 - September 2002
KIMEP 1995 - 1996
Skills
Litigation, Intellectual Property, Legal Writing, Licensing, Trademarks, Copyright Law, Trademark Infringement, Legal Research, Legal Advice, Commercial Litigation, Corporate Law, Employment Law, Small Business, Property Law, International Law, Banking Law, Due Diligence, Corporate Governance
Education
University of Maryland School of Law 1997 — 2000
J.D.
University of Arizona 1993 — 1995
M.A., English Language/Linguistics
University of Wisconsin-Madison 1988 — 1989
B.A., Russian
Friends School
Connections Education April 2014 - Present
Connections Education June 2012 - April 2014
Horus Solutions September 2010 - June 2012
Philips VISICU April 2004 - September 2010
GDS, Inc. April 2002 - April 2004
Ascend One April 2000 - April 2002
Budget Technology, Inc. September 1998 - April 2000
U.S. Army Central Identification Lab July 1995 - September 1998
USAISC-DOIM, FT Meade, MD., US ARMY 1992 - 1995
Skills
Microsoft SQL Server, .NET, Requirements Analysis, Software Development, Software Project..., C#, Data Warehousing, Databases, Business Intelligence, SSIS, ASP.NET, Web Services, SQL, Software Engineering, Testing, Software Documentation, Quality Assurance, Business Analysis, Enterprise Software, Agile Methodologies
Education
University of Phoenix 2000 — 2003
BSIM, Information Management.
CareFirst BlueCross BlueShield February 2012 - Present
P H Consulting (self employed) May 2011 - May 2012
Fidelity & Guaranty Life (formerly Old Mutual Financial Network) July 2006 - May 2011
NASD February 2005 - July 2006
Ascend One April 2002 - February 2004
Baltimore Gas & Electric July 1989 - July 2001
Maryland Casualty 1987 - 1989
Crown Central Petroleum Corporation 1980 - 1987
Skills
Sarbanes-Oxley Act, Internal Audit
Education
University of Baltimore 1978 — 1980
BS, Accounting
Goldberg, Finnegan & Mester June 2014 - August 2015
Wilson Peregoy, PLLC June 2013 - June 2014
Doroshow, Pasquale, Krawitz & Bhaya June 2005 - February 2013
Ascend One June 2000 - April 2005
ISS Institutional Shareholder Services 1999 - 2000
ISS Institutional Shareholder Services 1998 - 1999
ISS Institutional Shareholder Services 1996 - 1998
Skills
Process Improvement, Project Management, Business Process..., Performance Management, Strategic Planning, Agile Methodologies, Business Analysis, SDLC, Quality Assurance, Team Leadership, Management, Workers Compensation, Workers' Compensation..., Personal Injury, Account Management, Cross-functional Team..., Software Documentation, Analysis
Education
University of Maryland College Park 1992 — 1995
BA, Criminology & Criminal Justice
Ascend One December 2001 - Present
Ascend One December 2001 - December 2002
IBM June 1995 - March 1998
Mobil Oil August 1992 - June 1995
IBM September 1988 - July 1992
Skills
Requirements Analysis, SDLC, Business Analysis, Visio, Project Management, Microsoft SQL Server, T-SQL, Training, Management, Databases, Software Project..., Call Centers, Troubleshooting, Vendor Management, Business Intelligence, Agile Methodologies, Software Development, Integration, SharePoint, SQL, Computer Graphics, Process Improvement, Strategic Planning, Business Requirements, Business Process..., Software Documentation, Agile Project Management, Database Design, Enterprise Architecture, SOA, Quality Assurance, CRM, TFS, Cisco Call Manager, Data Analysis
Education
University of Maryland College Park 1983 — 1988
Bachelor of Science, Math, Computer Science
University of Maryland College Park 1983 — 1988
Bachelor of Science (BS), Mathematics and Computer Science
Lake Sunapee Bank August 2012 - Present
Camden National Bank June 2006 - August 2012
Ascend One November 2002 - June 2006
Skills
Banking, Commercial Lending, Loans, Credit, Small Business Lending, Mortgage Lending, Retail Banking, Credit Analysis, Commercial Banking, Lines Of Credit, Consumer Lending, Portfolio Management, Mortgage Banking
Education
University of New Hampshire - Whittemore School of Business and Economics 1989 — 1993
Bachelor of Science (B.S.), Business Administration, Management and Operations
Nava Health & Vitality Center March 2014 - Present
Ascend One June 2005 - March 2014
Bank of America June 2004 - March 2005
Bank of America February 1998 - June 2004
Skills
Microsoft Excel, Sales Management, Sales, Banking, Customer Service, Management, Financial Services, Customer Retention, Loans, Financial Analysis, Credit, Call Centers, Budgets, Team Building, Team Leadership, Coaching, Executive Management, Training, Finance, PowerPoint, Marketing, Credit Cards, Leadership, Selling, Project Management, CRM, Customer Insight, Customer Satisfaction, Operations Management, New Business Development, Account Management, Customer Experience, Negotiation, Microsoft Office, Business Strategy, Business Analysis, Data Analysis, Time Management, Risk Management, Analysis, Process Improvement, Mortgage Lending, Forecasting, Business Process..., Business Development, Loan Origination, Strategy, Vendor Management, Debt Management, Mortgage Banking
Education
University of Maryland Baltimore County 1995 — 1999
University of Phoenix
Bachelor of Arts, Business Administration
SDLC Partners, L.P. January 2014 - Present
SDLC Partners, L.P. August 2011 - January 2014
CareOne Debt Relief Services April 2009 - April 2011
Ascend One June 2010 - January 2011
University of Pittsburgh January 2008 - April 2008
Skills
Public Speaking, Blogging, Team Leadership, Outlook, Technical Writing, Microsoft Excel, Marketing, Organizational..., Editing, PowerPoint, Proofreading, Social Networking, Creative Writing, Social Media Marketing, Customer Service, Microsoft Office, Employee Relations, Data Entry
Education
University of Pittsburgh 2006 — 2009
BA, English Writing
Ascend One Corporation May 2011 - November 2011
Ascend One 2011 - 2011
Stoneybrook Publishing November 2004 - September 2008
Skills
Expertise in..., Cumulative Outside and..., Prospecting/Cold..., •Product / Service..., Marketing Consultation,..., •Editorial / Technical..., •Needs Analysis and...
Education
University of New Haven 1994 — 1997
Bachelor of Arts (B.A.), English/Music
University of New Haven
Bachelor of Arts, Music Business/Sound Engineering-Recording
Inscape May 2013 - Present
Inscape May 2012 - January 2013
Inscape September 2010 - May 2012
Martek Global Services February 2005 - September 2010
US Army September 1991 - August 2002
Ascend One September 1997 - 2002
Skills
Sales, Sales Management, Sales Operations, Sales Presentations, Strategic Planning, Government Contracting, Government Procurement, Government Proposals, Business Continuity..., Facilities Management, Facilities Operations, Team Leadership, Team Building, Microsoft Office, Cross-functional Team..., Contract Negotiation, Contract Management, Contractor Management, Project Management, Business Development, CRM, Coaching, Furniture, Management, Manufacturing, Product Management, Program Management, Project Planning, Proposal Writing, Account Management, Customer Satisfaction, Negotiation, New Business Development
Education
University of Maryland Baltimore County 1992 — 1997
Bachelor of Arts (B.A.), Sociology
The Living Legacy Foundation November 2005 - Present
Consumer Education Services, Inc 2004 - 2005
Ascend One 1996 - 2004
Amerix 1996 - 2004
Skills
Strategic Planning, Process Improvement, Financial Reporting, Budgets, Accounting, Strategic Financial..., Analysis, Business Analysis, Account Reconciliation, Microsoft Excel, Business Strategy, Business Process..., Microsoft Word, Internal Controls, QuickBooks, Financial Modeling, Microsoft Office, Change Management, General Ledger, Tax Preparation, Risk Management, Forecasting, GAAP, CPA, Leadership, Management, Financial Accounting, Managerial Finance, Customer Service, Negotiation, Auditing, Financial Analysis, Finance, Team Building, Project Management, Internal Audit, Cost Accounting, Variance Analysis, Executive Management, Business Planning, Mergers & Acquisitions, US GAAP
Education
University of Massachusetts, Amherst 1982 — 1986
BBA, Accounting
Mahar Regional HS
Citi February 2014 - Present
Ascend One November 2009 - October 2013
Ascend One April 2008 - November 2009
Chase May 2007 - June 2007
Chase May 2005 - May 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Management, Customer Service, Finance, Time Management, Fraud Detection, Outlook, Financial Risk, Research, Sales, Call Centers, Cross Selling, Collections, Credit Counseling, Negotiation, Fundraising
Education
University of Phoenix 2007 — 2017
Bachelor’s Degree, Elementary Education and Teaching, Junior
Sprint 2015 - Present
Bright Horizons Financial September 2014 - April 2015
Ascend One August 2010 - March 2014
Skills
Credit, Banking, Risk Management, Financial Services, Strategic Financial..., Financial Analysis, Credit Risk, Process Improvement, Finance, Customer Service, Sales, Credit Analysis, Marketing
Education
University of Baltimore 1996 — 1999
Bachelor's degree, HR/Marketing
Ascend One 2008 - 2009
Atlantic Risk Management April 2007 - July 2008
Monumental Life Insurance October 1999 - November 2006
Skills
Quality Assurance
Education
University of Phoenix
Criminal Justice and Corrections
MileOne Automotive September 2015 - Present
Ascend One February 2011 - August 2015
West33 Consulting Group June 2007 - February 2011
Fila October 1993 - May 2007
Doner Advertising April 1984 - October 1993
Skills
Marketing, Financial Services, Integrated Marketing, Advertising, Brand Management, Marketing Strategy, Retail, Public Relations, Social Networking, Marketing Management, E-commerce, Strategy, New Business Development, Leadership, Product Development, Email Marketing, Management, Brand Development, Digital Marketing, Digital Strategy, Product Marketing, Sales, Strategic Partnerships, Strategic Planning, Budgets, Online Marketing, Social Media Marketing, Social Media, Marketing Communications, Relationship Marketing, Corporate Branding
Education
University of Michigan
BA, Economics
ArmadaGlobal March 2014 - Present
ArmadaGlobal March 2014 - Present
Ascend One December 2008 - March 2014
Fidelity Home Mortgage Corp. May 1999 - August 2008
Skills
Customer Experience, Customer Relations, Customer Service, Customer Negotiations, New Business Development, Marketing Strategy, Negotiation, Account Management, Sales, Sales Process, Sales Management, B2B, Direct Marketing, Customer Retention, Operations Management, Training, Business Analysis, Marketing Communications, Leadership Development, Financial Services, Marketing, Strategic Planning, Strategy, Lead Generation, Call Centers, Process Improvement, Social Media Marketing, Team Building, Solution Selling, CRM, Public Relations, Cross-functional Team..., Selling, Business Planning, Email Marketing, Analytics, Management, Salesforce.com, Leadership, Business Development, Vendor Management, Strategic Partnerships, Team Leadership, Customer Satisfaction, Time Management
Education
University of Maryland College Park 1993 — 1997
BS, Communications
US Xpress Enterprises Inc August 2014 - Present
Wells Fargo Home Mortgage October 2013 - Present
Wells Fargo October 2013 - April 2014
TEKsystems June 2013 - June 2013
Ascend One October 2000 - April 2013
SM Consulting September 1999 - September 2000
Matrix Technical Solutions April 1999 - September 1999
Second Source, Inc. January 1998 - March 1999
Decision Systems, Inc. October 1997 - December 1997
Elm Services, Inc. May 1996 - October 1997
Skills
T-SQL, Microsoft SQL Server, SSIS, Database Design, Web Services, Visual Studio, .NET, Software Development, SDLC, SQL, Databases, Web Development, Business Analysis, Software Project..., SSRS, JavaScript, Project Management, Quality Assurance, jQuery, Analysis, SharePoint, Web Applications, TFS, Requirements Analysis, WCF, Business Intelligence, Integration, Database Administration, ETL, Crystal Reports, Visio, Data Warehousing, Data Analysis, Oracle, SOA, Troubleshooting, IIS
Education
University of Maryland College Park 1982 — 1987
B.S., Information Systems Technology
CMSI April 2014 - Present
Next Century Corporation June 2013 - August 2013
Ascend One June 2012 - September 2012
Lockheed Martin June 2010 - September 2010
Skills
Java, C, Vim, Linux, JavaScript, Git, Software Development, jQuery, Web Applications, Agile Methodologies, SQL
Education
University of Maryland Baltimore County 2009 — 2013
Bachelor of Science (BS), Computer Science, 3.2
ZipRecruiter May 2015 - Present
ZipRecruiter May 2014 - April 2015
Ascend One March 2010 - March 2014
Caluco Outdoor Living July 2009 - February 2010
Northwestern Mutual Financial Network March 2008 - November 2008
The UCLA Fund June 2007 - September 2008
Skills
Financial Analysis, Credit, Budgets, Finance, Analysis, Risk Management, Financial Reporting, Banking
Education
University of California, Los Angeles 2005 — 2009
Bachelor of Arts (B.A.), Economics
IPDS, Inc. March 2014 - Present
Ascend One September 2011 - March 2014
Ascend One April 2004 - September 2011
Ascend One April 2002 - April 2004
Skills
VMware, Storage Area Networks, iSCSI, Citrix XenApp, Citrix XenDesktop, Citrix Netscaler, Active Directory, Group Policy, Citrix Provisioning..., Powershell, F5 BigIP, Cisco Routing &..., Dell Compellent, HP EVA, Dell EqualLogic, Fibre Channel, Cisco UCS, Datacenter..., Citrix XenServer, Dell PowerEdge Servers, HP Proliant, T-SQL, Citrix Metaframe, Networking, Citrix, Data Center, Microsoft SQL Server, VMware ESX
Education
University of Maryland College Park 1996 — 2000
Bachelor of Science (BS), Computer Science
US Federal Government August 2012 - Present
Federal Reserve Bank of St. Louis December 2011 - August 2012
Ascend One July 2010 - November 2011
American Speech-Language-Hearing Association August 2006 - July 2010
Kennedy Krieger Institute May 1992 - July 2006
Skills
Adobe Creative Suite, Adobe Connect, Audacity, ADDIE, Captivate, Distance Learning, E-Learning, Instructional Design, Instructional Technology, Instructor-led Training, Live Meeting, Multimedia, Presenter, Project Management, SharePoint, Training, WebEx, Learning Management..., Leadership
Education
University of Maryland Baltimore County 2004 — 2008
MA, Instructional System Design/Eductation
University of Maryland Baltimore County 1986 — 1990
BA, Film and Video Production
Chesapeake High School
CSC 2009 - 2010
CSC 2009 - 2010
Mansfield Auto Sales January 2007 - January 2009
Ascend One 2000 - 2007
Ascend One 1998 - 2000
Skills
Employment Law, Process Improvement, Employee Relations, Performance Management, HRIS, Vendor Management, Customer Service, Recruiting, Interviews
Education
University of Phoenix
BACHELOR OF SCIENCE DEGREE, MANAGEMENT, 3.7
R2integrated August 2008 - Present
Ascend One June 2008 - August 2008
4GL School Solutions May 2007 - May 2008
Skills
DotNetNuke, ASP.NET, jQuery, JavaScript, AJAX, ASP.NET MVC, C#, HTML5, SQL Server, Ektron, Object Oriented Modeling, Ektron Content..., LINQ, CMS
Education
University of Maryland Baltimore County 2002 — 2007
Bachelor of Science (B.S.), Computer Science
Mind Over Machines June 2014 - Present
Allegis Group June 2013 - June 2014
Ascend One August 2012 - April 2013
Ascend One May 2009 - August 2012
OpalStaff February 2009 - April 2009
Synergis July 2007 - December 2008
J. B. Hunt Transport, Inc. 2005 - 2007
Skills
SDLC, Agile Methodologies, Microsoft SQL Server, Software Development, .NET, Web Services, C#, ASP.NET, Databases, JavaScript, HTML, Visual Studio, jQuery, Requirements Analysis, AJAX, Team Leadership, Software Project..., WCF, TFS, MVC, ASP, ASP.NET MVC, C# 4.0, T-SQL, CSS, SQL, Scrum, Web Applications, SharePoint, Testing, Oracle, Visio, Project Management, Web Development, XML, Website Development, SOA, Kanban, SEO, Database Design, Enterprise Architecture, ASP.NET Web Forms, MVVM, KnockoutJS, Single-Page Applications, AngularJS
Education
University of Arkansas 2000 — 2004
BS, Computer Engineering
University of Arkansas 2000 — 2004
Bachelor of Science (B.S.) Computer Engineering, Computer Engineering
Brian D. Robertson Memorial Solar Schools Fund June 2013 - Present
SunEdison September 2005 - June 2013
Ascend One 2002 - 2005
Ascend One 2000 - 2002
Skills
Project Management, Process Improvement, Business Analysis, Salesforce.com, Program Management, Strategic Planning, Contract Negotiation, Business Strategy, Start-ups, Management, Project Planning, Leadership, Project Finance, Analysis, Team Leadership, Procurement, Operations Management, Sustainability, Training, Mergers & Acquisitions, Cleantech, Energy, Business Process..., Strategy, Management Consulting, Due Diligence, Business Development, Solar Energy, Renewable Energy, Team Building, Cross-functional Team..., CRM, Data Analysis, Budgets, New Business Development, Executive Management, Photovoltaics, Program Facilitation
Education
University of Maryland Baltimore County 1995 — 1999
BA, American Studies
Piscataway High School
Investment Management Firm April 2015 - Present
Ascend One June 2014 - March 2015
Morgan Stanley 2009 - June 2014
Sourcefire 2007 - 2009
The Cornerstone Professional Group 2004 - 2007
Impact Innovation 2002 - 2003
Sequoia Software 1999 - 2002
Skills
C#, SQL, JavaScript, ASP.NET, WCF, Web Services, Software Development, Requirements Analysis, Object Oriented Design, Web Application Design, Microsoft SQL Server, Concurrent Programming, NUnit, ReSharper, Win32 API, Infragistics
Education
University of Maryland University College
Information Systems Management
University of Pennsylvania
Chemical Engineering
Ascend One Cash Management AssociateAscend OneJune 2009 - Present
Ascend One March 2003 - June 2005
Education
University of Maryland Baltimore County 1987 — 1991
Wilde Lake
Ascend One December 2008 - Present
Wipro Technologies 2007 - 2008
Pitney Bowes Software 2005 - 2007
Group 1 Software 2001 - 2005
Skills
Agile Methodologies, Strategic Planning, VoIP, ACD, Team Leadership, Microsoft Office, Business Intelligence, Telephony, Software Project..., Cross-functional Team..., Call Center, Customer Service, Troubleshooting, Telecommunications, Computer Hardware, T1, Project Management, Business Analysis, Product Management, Vendor Management, Process Improvement, Team Building, Business Development, Integration, Program Management, Contact Centers, Change Management, Call Centers, Requirements Analysis, Unified Communications, Enterprise Software, Disaster Recovery, Visio, Avaya, Testing, Quality Assurance, PMP, Switches, Network Design, Cisco Technologies, CRM, Software Development, Analytics, Enterprise Architecture, Cisco UCS, Management, Cisco Call Manager, SharePoint, Account Management, Project Planning
Education
University of Maryland University College
Implementing UCCE 8
US Census Bureau July 2010 - Present
Ascend One January 2007 - July 2010
U.S. Census Bureau August 1999 - January 2007
CyberRep (ACS June 1996 - August 1999
Skills
Telecommunications, Cisco Technologies, Call Centers, VoIP, Vendor Management, Troubleshooting, Disaster Recovery, Integration, Program Management, Network Security, Project Management, Process Improvement
Education
Argosy University Washington, DC 2009 — 2014
PhD, Business Administration and Management, General
University of Phoenix-Maryland Campus 2000 — 2003
Master of Business Administration (MBA), Business Administration and Technology Management
Amsale February 2012 - July 2012
Next Jump May 2011 - February 2012
Next Jump August 2010 - May 2011
Northrop Grumman Corporation June 2009 - August 2009
Ascend One June 2008 - August 2008
Skills
Social Media, Marketing, Public Relations, Event Planning, Management, Digital Marketing, Event Management, Project Management, Online Marketing, WordPress, Google Analytics, SEO, E-commerce
Education
University of Maryland - Robert H. Smith School of Business 2006 — 2010
BS, Marketing
Ascend One October 2012 - Present
CMSI June 2012 - October 2012
TD Ameritrade November 2011 - June 2012
Ascend One August 2010 - November 2011
Wells Fargo November 1991 - January 2010
Education
University of Pittsburgh
Business Economics/Management
Connections Education October 2014 - Present
Rainmaker Associates, LLC July 2013 - July 2014
Ascend One September 2011 - April 2013
Catalyst Rx November 2009 - September 2011
Choice Hotels International June 2008 - November 2009
XM Satellite Radio 2006 - 2008
Verizon Wireless September 1999 - May 2006
Skills
Training, Analysis, Telecommunications, Customer Experience, Forecasting, Call Centers, Account Management, Call Center, Change Management, Workforce Management, Management, Business Analysis, Customer Service, Vendor Management, Strategic Planning, Customer Satisfaction, Process Improvement, Operations Management, Team Building, Leadership, Outlook, Team Leadership
Education
University of Maryland College Park 1994 — 2000
BS, Human Resource Management
ClearOne Advantage November 2013 - Present
BusinesSuites June 2013 - Present
CareOne Debt Relief Services 2008 - Present
Ascend One April 2007 - Present
AscendOne 2006 - Present
GRAFCO PLASTICS May 2004 - April 2007
Skills
Call Center, Process Improvement, Strategic Planning, Call Centers, Business Analysis, Vendor Management, Sales, Negotiation, Customer Service, Operations Management, Leadership, Team Leadership, Risk Management, Project Management, Business Process..., Management, Performance Management, Team Building, Cross-functional Team..., Analytics, CRM
Education
University of Maryland University College
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
The Vane Brothers Company August 2014 - Present
Ascend One August 2012 - August 2014
Ascend One October 2007 - August 2012
Ascend One March 2002 - October 2007
Ascend One March 2000 - March 2002
Ascend One September 1999 - March 2000
Lever United Family Credit Union March 1998 - September 1999
CitySports Squash & Fitness Club February 1993 - October 1994
Skills
Call Centers, Process Improvement, Vendor Management, Leadership, Training, Cross-functional Team..., Management, Business Analysis, Account Management, Financial Services, Team Building, Microsoft Office, Debt Management, Team Leadership, Performance Management, Customer Experience, Quality Assurance, Microsoft Excel, Relationship Management, Project Management, Requirements Analysis, CRM, Customer Service, Change Management, Operations Management, Call Center, Creditors, SDLC, Risk Management, Business Process..., Strategic Planning, Agile Methodologies, Analysis, Software Documentation, Visio
Education
University of Maryland Baltimore County 1988 — 1990
Ascend One August 2011 - Present
the Lombardi Comprehensive Cancer Center in Georgetown University August 2010 - July 2011
Education
University of Louisville 2005 — 2010
Raytheon September 2012 - May 2013
Team Askin Technologies January 2011 - August 2012
Ascend One May 2010 - December 2010
US Department of Homeland Security June 2009 - August 2009
Skills
Software Documentation, Requirements Analysis, SDLC, Windows 7, Troubleshooting, Microsoft SQL Server, SharePoint, Quality Assurance, Software Project..., Testing, Agile Methodologies, Business Analysis, Databases, Help Desk Support, Linux, Microsoft Office, Networking, SQL, Software Development, Software Installation, Visio, Windows XP, XP
Education
University of Maryland Baltimore County
BA, Business Technology Administration
mca customer service rep August 2014 - Present
Its Just Business Ltd August 2013 - Present
Automotive Training Institute March 2013 - Present
Robert Lawn Services March 2013 - Present
Ascend One November 1997 - February 2013
Skills
Call Centers, Customer Service, Process Improvement, Team Leadership, Microsoft Excel, Business Analysis, Team Building, Sales, Customer Experience, Vendor Management, Business Process..., Customer Satisfaction, Customer Retention, Financial Analysis, Call Center, Email Marketing, Social Networking, Account Management, Management
Education
University of Phoenix 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Ascend One December 2010 - March 2012
Measurement Inc December 2010 - March 2012
Ascend One 2010 - 2012
mobipartners August 2009 - November 2010
Landau Jewelers November 2006 - June 2009
Security Services of America November 2004 - May 2006
Security Services of America May 2002 - December 2003
Education
University of Maryland University College
Bachelor's of Science, Computer Information Systems
Ascend One June 1999 - Present
Zurich Insurance Company Ltd. January 1998 - June 1999
Skills
Customer Service, Business Analysis, Microsoft Office, Microsoft Excel, Process Improvement, Financial Services, Banking, PowerPoint, Outlook, Microsoft Word, Risk Management, Training, Accounts Receivable
Education
Anne Arundel Community College
Associate's degree, Business Administration and Management, General
University of Baltimore