Experience
Berkley Risk Administrators   August 2012 - Present
Oregon Health Systems  July 2011 - July 2012
Oregon Health Systems  October 2006 - June 2011
Oregon Health Systems  August 2002 - October 2006
Goodwin Builders   2000 - 2002
Group Health Credit Union  1999 - 2000

Skills
Workers Compensation, Claim, Managed Care, Quality Assurance, Customer Service, Process Improvement, Healthcare, Operations Management, Strategic Planning, Insurance, Team Building, Microsoft Excel, Microsoft Office, Project Management

Education
University of Washington, Seattle - Business School   1998 — 2002
Bachelor of Arts, Business Administration

Clark College   1997 — 1998

Mountain View High School   1995 — 1998
Diploma

Experience
Travelers  May 2008 - Present
Berkley Risk Administrators   January 2000 - May 2008
Albemarle Equities   1997 - 2000
Smith, Keefe, Morghan & Waterfall   1990 - 1996

Skills
Workers Compensation, Claims, General Liability, Negotiation, Risk Management, Customer Relations, Account Management, Research, Supervisory Skills, Auditing, Reinsurance, Captives, Litigation, Claims Management, Professional Liability, Claim, Insurance, Underwriting, Casualty, Legal Liability, Liability, Customer Service, Subrogation, Property & Casualty..., Commercial Insurance, General Insurance, Claim Investigation, Casualty Insurance

Education
Quinnipiac University   1987 — 1992
BA, Legal Studies and Sociology

Experience
Riverport Insurance Company  July 2002 - July 2013
St. Paul Companies  October 2000 - July 2004
Berkley Risk Administrators   1994 - 1998

Skills
Property & Casualty..., Liability, Commercial Insurance, Insurance, Professional Liability, Legal Liability, Risk Management, Pricing, Customer Service, Financial Analysis, Microsoft Excel, Microsoft Office, Commercial Lines, Microsoft Word, New Business Development, Casualty, Excess

Education
Metropolitan State University   2001 — 2006
BS, Business Administration

Chartered Property Casualty Underwriter Designation (CPCU)

Experience
Berkley Risk Administrators   May 2010 - July 2015
Guardsmark  April 2006 - August 2010
Securitas Security Services USA, Inc.   January 2005 - April 2006
Granton Marketing  June 2002 - November 2003

Skills
Accounting, Auditing, Management, Access, Risk Management, Accounts Receivable, Finance, Time Management, Leadership

Education
Saint Mary's University of Minnesota   2006 — 2009
BS, Accounting and Business

Experience
Cigna Healthcare  February 2013 - Present
CIGNA Healthcare  October 2011 - February 2013
CIGNA  February 2001 - January 2012
CIGNA  2004 - October 2011
Cigna  January 2001 - October 2011
Berkley Risk Administrators   1996 - 2001
Berkley Risk Administrators   1995 - 2001
Aetna Life & Casualty  1989 - 1995
The Hartford  1985 - 1988

Skills
Health Insurance, Vendor Management, Healthcare, Systems Analysis, Portals, Metrics, Drive Results, Web Content Management, Leadership, Employee Benefits, Business Requirements, Enterprise Content..., Resource Management, Insurance, Project Delivery, Visio, SDLC, Web Applications, Requirements Gathering, Content Management, Agile Project Management, Business Analysis, Business Process, Business Process..., Enterprise Architecture, IT Strategy, Integration, PMO, PMP, Process Improvement, Project Portfolio..., Requirements Analysis, SharePoint, Software Documentation, Software Project..., Solution Architecture, Waterfall, SOA

Education
University of Connecticut   1977 — 1978

Aetna Institute of Technology

Experience
Berkley Risk Administrators  

Skills
Litigation Management, Commercial Insurance, Employee Benefits, Claim, Property & Casualty..., Casualty, Outlook, Insurance, Subrogation, Personal Injury, Legal Liability, Liability, Workers Compensation, Training, Workers' Compensation..., Mediation, Claims Management, Claim Investigation

Education
University of Minnesota-Morris   1985 — 1989
BA

Experience
Nationwide Insurance  April 2013 - Present
Scottsdale Insurance Company  October 2012 - April 2013
Berkley Risk Administrators   July 2011 - October 2012
Sedgwick CMS  March 2008 - June 2011
State Auto Insurance  September 2003 - March 2008

Skills
Subrogation, Claims Management, Claim, Claim Investigation, Liability, Casualty, Property & Casualty..., Commercial Insurance, Litigation Management, Commercial Lines, Insurance, General Insurance, Property Damage, Casualty Insurance, Claims Handling, Claims Resolution, Legal Liability, Liability Analysis, Litigation

Education
Insurance Institute of America   2008 — 2011
Associate in Claims and General Insurance, AIC, AINS

Iowa State University   1996 — 2001

Experience
Berkley Risk Administrators   March 2002 - Present

Skills
Claim, Property, General Insurance, Workers Compensation, Claims Handling, Workers' Compensation...

Education
Johnson County Community College   2002 — 2005
Associates Degree, Business

Experience
Berkley Risk Administrators   A Supervisor for the Assigned Risk Policy Services Department$

Skills
Workers Compensation, Team Management, Risk Management, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Subrogation, Claim Investigation

Education
Minneapolis Community and Technical College
Business Administration, Management and Operations

Sturgis Brown High School

Experience
Ameriprise Financial Services, Inc.   October 2014 - Present
Berkley Risk Administrators   December 2013 - October 2014
CalRecycle  2012 - 2013
CalRecycle  February 2012 - August 2012
California Sun  April 2010 - February 2012

Skills
Insurance, Underwriting, Risk Assessment, Office Administration, Data Management, Employee Training, Customer Support, Sales, Training, Help Desk Support, Executive Support, Travel Arrangements, Client Education, Customer Acquisition

Education
Sierra College   2012 — 2013
CPhT, Pharmacy Technician/Assistant

Sacramento City College   2010 — 2012

Experience
Sedgwick  June 2011 - Present
Gallagher Bassett  April 2007 - June 2011
Berkley Risk Administrators   January 2002 - April 2007

Skills
Compliance, Claims Handling, Workers Compensation, Liability, Casualty, Claim, Legal Liability, Claim Investigation, Subrogation, Claims Management, Insurance, Training

Education
North Hennepin Community College   1999 — 2002

Experience
Argo Group International Holdings, Inc.   April 2014 - Present
Amerisure Insurance  February 2013 - March 2014
Berkley Risk Administrators   September 2010 - February 2013
Travelers  January 2008 - August 2010
Travelers  November 2006 - January 2008
History Theatre  2004 - 2008
Travelers (formerly St. Paul Companies)   January 2002 - November 2006
Travelers (formerly St. Paul Companies)   January 2000 - January 2002
Travelers (fomerly St. Paul Companies)   January 1998 - January 2000
Travelers (formerly St. Paul Companies)   January 1994 - January 1998

Skills
Litigation Management, Employment Practices..., Business Process, Customer Service, Medical Malpractice, Human Resources, Strategy, Project Management, Property & Casualty..., Liability, Claim, Claims Investigations, Legal Liability, Casualty, Professional Liability, Product Liability, Commercial Insurance, Underwriting, Insurance, Claims Management, Risk Management, Liability Analysis, Subrogation, Leadership, Workforce Planning, Excess, Umbrella Insurance, Reinsurance, Commercial Lines, Claim Investigation, General Insurance, Inland Marine, D&O, Property Damage, Insurance Law, Captives, Brokers, CPCU, Claims Resolution, Accident, Claims Handling, Directors & Officers..., Workers' Compensation...

Education
University of Iowa
Bachelors of Business Administration, Marketing

Society of CPCU   1987 — 1990
CPCU, Insurance

St. Catherine University   2004 — 2006
Organizational Leadership

Experience
Princeton Ins Agency   2007 - Present
Berkley Risk Administrators   1994 - 2001
BHK&R, Inc.   1991 - 1994

Education
North Dakota State University
Bachelor of Science (B.S.), Business Administration

Experience
Guthrie Theater Foundation   January 2014 - June 2015
WSB & Associates, Inc.   2005 - 2012
McGladrey  2002 - 2004
Colle + McVoy  1999 - 2002
Berkley Risk Administrators   1994 - 1999

Skills
Event Planning, Budgets, Project Management, Meeting Planning, Executive Level..., Confidentiality, Corporate Events, Travel Planning, Administrative..., Confidential..., Executive Officer..., Appointment Scheduling, Vendor Management, Contract Negotiation, Special Project..., Scheduling/Calendaring, Travel Arrangements -..., Human Resources Support, C-Level Interactive..., Vendor..., Facilities Management, Client Communications, Office Space Planning, Management, Human Resources, Communication, Leadership

Education
North Hennepin Community College

Experience
Catholic Mutual Group  June 2013 - Present
Berkley Risk Administrators   May 2001 - May 2013
Acceptance Insurance Company  July 1991 - May 2001
Lafayette Insurance Company   1988 - 1991
United Fire Group  1985 - 1988
Aetna Casualty & Surety Company  1982 - 1985
Commercial Union Insurance Company  1981 - 1982
Custard Insurance Adjusters  1980 - 1981

Skills
Claim, Litigation Management, Legal Liability, Casualty, Liability, Property & Casualty..., Financial Risk, Litigation, Personal Injury, Professional Liability, Commercial Insurance, Claims Management, Commercial Lines, Risk Management, Employment Practices..., Insurance, Subrogation, Property Claims, Property Damage, Claim Investigation, General Insurance, Workers Compensation, Liability Analysis, Claims Resolution, Insurance Law, Reinsurance, Product Liability, Claims Handling, Excess, Umbrella Insurance, Accident, D&O, Underwriting, Captives, Inland Marine, Casualty Insurance, Workers' Compensation...

Education
University of Iowa   1975 — 1979
BA, History

GAB Business Services
Intermediate and Advanced Property School

Insurance Technical Training Institute Dallas TX - Basic Property & Basic Auto School.

Lincoln High School

Experience
Minnesota Department of Employment and Economic Development  July 2014 - January 2015
Park Nicollet Health Services  February 2001 - July 2014
Berkley Risk Administrators   2000 - 2001
Keuster Partners   1999 - 2000
Bank Of America Mortgage  1997 - 1999

Skills
Revenue Cycle, Medical Terminology, Lean Healthcare, Clinical Documentation, Billing, HIPAA, Medical Records, ICD-9, Invoicing, Customer Service, Leadership, Microsoft Word, Marketing Strategy

Education
North Hennepin Community College   1995 — 1998
Associates of Arts and Science, Liberal Arts

Metropolitan State University

Experience
Green Tree Servicing LLC  July 2012 - Present
Berkley Risk Administrators   August 2005 - July 2012
Berkley Risk Administrators   April 2001 - August 2005

Skills
Workers Compensation, 10 Key, Customer Service, Telephone Skills, File Management, Microsoft Excel, Accounts Payable, Filing, Fax, Process Improvement, Analysis, Microsoft Word, Account Reconciliation, Microsoft Office

Education
North Hennepin Community College   2009 — 2012
AS Degree, Paralegal Studies, Graduated

Experience
Target  April 2014 - Present
Target Financial Services  April 2012 - March 2014
Target Financial Services  November 2010 - March 2012
Target Financial Services  June 2007 - December 2010
Berkley Risk Administrators   February 2005 - March 2007
Minnesota Section: PGA   2004 - 2005

Skills
Microsoft Excel, Financial Analysis, Customer Service, Budgets, Retail, Leadership, Accounting, Forecasting, Financial Reporting, Sales

Education
University of Wisconsin-River Falls   2012 — 2015
Master of Business Administration (M.B.A.)

Augsburg College   2003 — 2007
BA, Public Accounting & Finance

Experience
Ameriprise Financial  August 2010 - Present
The Willow Group  May 2004 - August 2010
GMAC-RFC  2003 - 2008
Berkley Risk Administrators   September 2001 - May 2004
Long Term Care Group  March 1998 - June 2001
RBC DAIN RAUSCHER  January 1997 - January 1998
FEDERAL RESERVE BANK  January 1987 - January 1997

Skills
Business Analysis, Program Management, Business Process, Financial Analysis, Analysis, Financial Reporting, Project Management, Management, Sarbanes-Oxley Act, Access, Finance, Banking, Leadership, Strategic Planning, Portfolio Management, Team Leadership, Financial Services, Cash Management, General Ledger, Business Process..., Process Improvement, Risk Management, Start-ups

Education
University of Iowa   1986 — 1988
M.B.A; B.S, Finance; Physical Therapy

University of Iowa - Henry B. Tippie College of Business   1984 — 1986
MBA, Finance

Northwestern University - The Feinberg School of Medicine   1980 — 1981
B.S., Physical Therapy

Luther College   1976 — 1980
B.A., Biology with Secondary Education

Luther College
B.A, Biology; Secondary Teaching

Experience
Berkley Risk Administrators Co. LLC   March 2013 - September 2015
Riverport Insurance Company (a W. R. Berkley Company)   November 2014 - August 2015
Berkley Administrators of Connecticut, LLC   June 2008 - July 2013
Berkley Risk Administrators   June 2008 - March 2013
Workers' Compensation Reinsurance Association   February 1996 - June 2008
Workers' Compensation Reinsurance Association   November 1990 - February 1996

Skills
Workers Compensation, Claims Management, Property & Casualty..., Reinsurance, Managed Care, Data Analysis, Strategic Planning, Operations Management, Risk Management, Regulatory Compliance, Consultative Selling, Medical Cost Containment, Insurance

Education
American Institute for Chartered Property Casualty Underwriters
CPCU Designation

University of Minnesota-Twin Cities
Bachelor Degree, Law, Criminology, Deviant Behavior

Experience
Loram  July 2012 - Present
Loram  April 2012 - July 2012
Loram  December 2008 - April 2012
Loram  October 2005 - December 2008
Berkley Risk Administrators   June 2000 - June 2001
Berkley Risk Administrators   August 1999 - June 2000

Skills
Workers Compensation, Risk Management, Human Resources, Claim, Analysis, Legal Writing, Litigation, Microsoft Office 2007, Lotus Notes, Westlaw, Claim Investigation, Six Sigma, Employee Benefits, Customer Service, Outlook, Workers' Compensation..., Microsoft Excel, Management, Six Sigma Yellow Belt, IFS Systems, OSHA Compliance &..., Claims Administration, LexisNexis, SharePoint

Education
Minnesota School of Business   2010 — 2012
Associate of Applied Science (A.A.S.), Paralegal, Graduated with High Honors (3.96 GPA)

Normandale Community College
Vocational Courses in Human Resources & Business

Experience
Lindquist & Vennum  September 2015 - Present
Independent Consultant  2007 - Present
Universal Hospital Services  November 2013 - August 2015
Ellerbe Becket (now AECOM)   January 2009 - March 2013
Wagner Spray Tech Corporation   June 2000 - January 2009
Berkley Risk Administrators   1990 - 2000
Classic Indmenity   February 1988 - August 1990

Skills
Servers, Active Directory, Leadership, Management, Project Planning, Project Management, Security, Microsoft Exchange, Strategic Planning, Team Building, VMware, Budgets, Process Improvement, Windows, Data Center, Cross-functional Team..., BIM, Network Administration, Troubleshooting, IT Management, Engineering, Business Process..., Microsoft Office, WAN, ERP, Software Documentation, SharePoint, Business Strategy, System Administration, Business Planning, LAN-WAN

Education
Bethel University   1978 — 1982
Bachelor's degree, Mathematics

University of Minnesota-Twin Cities   1983 — 1984
Graduate Studies, Business

Experience
Children's Hospitals and Clinics of Minnesota  February 2010 - Present
Saint Mary's University of Minnesota  2008 - September 2012
Metropolitan Hospital Compact   February 2007 - February 2011
Children's Hospitals and Clinics of Minnesota  February 2001 - February 2010
Children's Hospitals and Clinics of Minnesota  August 1999 - February 2001
Children's Hospitals and Clinics of Minnesota  April 1999 - August 1999
Berkley Risk Administrators   August 1998 - April 1999

Skills
Twin cities hospital..., Safety Management..., Security Management, Emergency Management, Lean Management, Construction Management, Corporate Real Estate, Healthcare, Leadership, Cross-functional Team..., Risk Management, Pediatrics, Risk Assessment, Healthcare Management, Hospitals, Strategic Planning, Team Building, Management, Security, Process Improvement, Public Speaking, Business Services, Change Management

Education
University of St. Thomas
mini MBA, Health/Health Care Administration/Management

University of Minnesota-Duluth   1997 — 1998
Masters, Industrial Safety

University of Minnesota Duluth
BAS, Public Health

Experience
Berkley Risk Administrators   January 2012 - Present
Berkley Risk Administrators   July 2002 - January 2012
Zurich Insurance  1992 - 2001
Crum & Forster  1990 - 1992
Travelers Insurance  1979 - 1987

Skills
Claims, Workers Compensation, Mediation, Casualty, Professional Liability, Liability, General Liability, Insurance, Litigation Management, Product Liability, Supervisory Skills, Negotiation, Investigation, Analysis, Commercial Insurance, Administration, Customer Relations, Subrogation, Word, Coaching, Claim, Legal Liability, Litigation, Arbitration, Claims Management, Workers' Compensation..., Commercial Lines, Property Damage, Property & Casualty..., Liability Analysis, Reinsurance, General Insurance, Underwriting, Insurance Law, Accident, D&O, Health Insurance, Risk Management, Umbrella Insurance, Financial Risk, Employee Benefits, Disability Insurance, Customer Service

Education
Hamline University   2008 — 2008
•Qualified Family Law Neutral under Rule 114

University of St. Thomas (TX)   1974 — 1977
BA, Philosophy

State License
MN Independent Adjuster License

heelen high School

Experience
2nd Judicial District Court - MN   April 2015 - Present
Berkley Risk Administrators   September 2013 - January 2015
MNsure  May 2013 - August 2013
Express Scripts  May 2010 - April 2013
Quantrix Valuation, LLC   November 2009 - February 2010
Forward Hindsight, Inc.   October 2008 - February 2009
Universal Network Solutions   May 2008 - June 2008
US Bank  October 2007 - February 2008
ShopNBC  2004 - 2007
Eaton Hydraulics  1995 - 2004

Skills
Business Analysis, Requirements Analysis, Process Improvement, User Acceptance Testing, Oracle, SDLC, Visio, Business Process..., Requirements Gathering, Software Documentation, Microsoft Excel, PowerPoint, SnagIt, Mockups, Business Process, Business Requirements, Analysis, Business Intelligence, Quality Assurance, Systems Analysis

Education
University of Dayton
Bachelor of Science, Education

Experience
FAMOUS DAVE'S OF AMERICA, INC.   April 2013 - Present
TARGET CORPORATION  January 2004 - November 2010
CNA Insurance  May 2000 - January 2004
BERKLEY RISK ADMINISTRATORS   April 1991 - May 2000

Skills
Risk Management, Workers Compensation, Employee Relations, Employee Benefits, Excel, Insurance, Customer Service, Return to Work, Disability Management, Leave of Absence..., Employment Law..., EEO/AA Compliance, Internal Communications, Training Injury..., Training Claim..., Human Resources, Microsoft Excel, Training, Onboarding, Vendor Management, FMLA, Claims Management, Conflict Resolution, Employee Engagement, Program Management, Payroll, Coaching, Microsoft Office, Workplace Safety

Education
Keller Graduate School of Management of DeVry University   2011 — 2012
Master's degree, Human Resource Management (MHRM)

Insurance Institute of America (IIA)   1992 — 1994
Associate's degree, Insurance - Associate in Claims (AIC)

University of Wisconsin-Eau Claire   1985 — 1989
Bachelor of Arts Degree, Criminal Justice, Sociology

Neenah High School

Experience
Lockton Companies  March 2010 - Present
American Association for Safe Patient Handling & Movement   November 2013 - Present
ASSE  2012 - 2014
ASSE  2012 - 2014
ANA National Safe Patient Handling Standards   June 2012 - July 2013
Lockton Co. Denver, Voted Best Place to Work in Insurance 2010   March 2010 - June 2013
Berkley Risk Administrators   November 2002 - March 2010
Berkley Risk Administrators   March 2004 - July 2009
Beacon Environmental   July 1999 - July 2000
ILC  November 1998 - May 1999

Skills
Occupational Health, EHS, Ergonomics, Industrial Hygiene, Manufacturing, Workers Compensation, Process Improvement, Healthcare, Leadership, Safety Management..., Policy, Property & Casualty..., Risk Management, Risk Assessment, Training, Human Resources, Construction Safety, Public Speaking, Hazardous Waste..., Safety Training, Auditing, Strategic Planning, Inspection, Environmental Awareness, Commercial Insurance, Customer Service, Claim, Team Building, Insurance, Industrial Safety, Analysis, Emergency Management, Accident Investigation, Legal Liability, Claims Management, Commercial Lines, Investigation, Liability, Accident, Workers' Compensation..., Casualty, Professional Liability, Risk Management..., Employment Practices..., Employee Benefits, D&O, Underwriting, Claim Investigation, Risk Analysis, General Insurance

Education
University of Wisconsin-Stout   1989 — 1990
MS Risk Control, Safety, 3.95 GPA

Universidad de Lima   1984 — 1985
Business Administration & Spanish

St Charles HS

University of St. Thomas
BA, Spanish

Experience
Berkley Risk Administrators   November 2011 - Present
O  September 2010 - Present
DB Companies   January 2011 - January 2012
Fidelity National Financial  January 2007 - November 2011

Skills
Property & Casualty..., Construction Management, Singing, Acoustic Guitar, Ceramic Tile, Auto Claims, Project Management, Liability, Subrogation, Claims Management, Legal Liability, Claim, Marketing, Casualty, Commercial Lines, Casualty Insurance, Commercial Insurance, Litigation Management, Workers Compensation, Claim Investigation, Property Damage, General Insurance

Education
Bellevue University   2006 — 2008
Master of Arts (MA), Business Administration and Management, General, 3.5

Buena Vista University   2003 — 2005
Bachelor of Arts (B.A.), Psychology

Iowa Western Community College   2001 — 2003
Associate of Arts (AA), Psychology

Treynor High School   1990 — 2001
Diploma, General

Experience
Association of Governmental Risk Pools   March 2014 - Present
St. Mary's University   September 2004 - Present
Berkley Risk Administrators   September 2011 - March 2014
NLC Mutual Insurance Company   October 2009 - September 2011
NLC Risk Information Sharing Consortium   October 2009 - September 2011
League of Minnesota Cities Insurance Trust   July 1997 - January 2010
League of Minnesota Cities  October 2002 - November 2005
Metropolitan 911 Board   June 1993 - July 1997
Dakota County  June 1991 - May 1993

Skills
Analysis, Insurance, Public Speaking, Risk Management, Strategic Planning, Property & Casualty..., Management, Workers Compensation, Policy, Government, Leadership, Reinsurance, Training, Nonprofits, Financial Analysis, Liability, Claims Management

Education
Hamline University School of Law   1991 — 1993
Juris Doctor

Hamline University
MPA

University of Wisconsin-River Falls
BS, English

Experience
Mesa Underwriters Specialty Insurance Company  August 2013 - Present
CopperState Claims Management Services   December 2012 - August 2013
Berkley Risk Administrators   May 2010 - February 2013
Arizona Insurance Claims Association   April 2011 - June 2012
Farm Bureau Financial Services  June 2007 - May 2010

Skills
Commercial Vehicle, Liability, Business Strategy, Insurance, Claim, Legal Liability, Casualty, Commercial Lines, Property, Claim Investigation, Liability Analysis, Claims Handling, Claims Resolution, Casualty Claims, Accident, Auto Claims, Claims Investigations, Automobile Liability, Adjusters, Commercial Claims, Third Party Liability, AIC, Insurance Adjusting, General Insurance, Commercial Insurance, Litigation Management, Claims Management, Property Damage, Property & Casualty..., Subrogation, Adjustments, Product Liability, Professional Liability, Catastrophe, Inland Marine, Casualty Insurance

Education
Mt. Hood Community College   1978 — 1981

Experience
Tactile Medical  December 2013 - March 2014
Lifetouch  August 2013 - October 2013
Berkley Risk Administrators   January 2013 - May 2013
Minneapolis St. Paul Business Journal  August 2004 - December 2012
Northstar Financial Forms   November 2002 - June 2004
Northstar Financial Forms   June 1996 - November 2002
Deluxe Check Printers  November 1992 - June 1996

Skills
Accounts Payable, Accounts Receivable, Marketing Communications, B2B, Training, Event Planning, Management, Leadership, Customer Service, Accounting, Microsoft Excel, Account Management, Microsoft Word, Salesforce.com, Advertising

Education
Benchmark Learning   2013 — 2013
Business Writing Essentials and Writing for Results

Century College
Communication, General

MN School of Business
Accounting 1

Experience
Berkley Risk Administrators   April 2011 - Present
Cross Telecom  January 2011 - February 2011
Thrivent Financial for Lutherans  December 2010 - December 2010
University of St. Thomas  July 2010 - October 2010
Satellite Industries  February 2010 - July 2010
University of St. Thomas  July 2009 - September 2009
Sholom Community Alliance  July 1999 - June 2009
Fallon McElligot   March 1997 - July 1999
Norwest Bank MN N.A.   November 1991 - March 1997

Skills
Financial Reporting, Finance, Accounts Receivable, Auditing, Budgets, Accounting, General Ledger, Fixed Assets, Account Reconciliation, New Business Development, Financial Statements, Account Management, Management, Project Planning

Education
Minnesota State University, Mankato   1990 — 1991
B.S., Finance & Economics

Normandale Community College   1988 — 1989
associate, Business

Experience
Land O'Lakes, Inc.   May 2014 - Present
Sajan  March 2012 - May 2014
Berkley Risk Administrators   July 2010 - March 2012
Aspen Skiing Company  November 2009 - February 2010
The Lindgren Group   September 2009 - November 2009
Lawrence Cumpston & Assoc, PLLP   October 2008 - May 2009

Skills
Financial Reporting, Microsoft Excel, Financial Analysis, Accounting, Fixed Assets, Account Reconciliation, Accounts Payable, Accounts Receivable, GAAP, Forecasting, Outlook, General Ledger, Budgets, Analysis, Microsoft Office, Microsoft Word, PowerPoint

Education
University of Minnesota - Carlson School of Management   2012 — 2015
Master of Business Administration (MBA), Finance, General

St. Norbert College   2004 — 2008
BA, Accounting

Experience
G&K Services  2013 - 2014
RJ Ahmann Company  2011 - 2012
Bremer Bank  2008 - 2011
General Casualty  2006 - 2008
Berkley Risk Administrators   2003 - 2006
Hartford/SRS   2000 - 2002

Skills
Claim, Workers Compensation, Insurance, Risk Management, Claims Management, Commercial Insurance, Sales, Legal Liability, Commercial Lines, Underwriting, Workers' Compensation..., Claim Investigation, Umbrella Insurance, Employee Benefits, Negotiation, Property & Casualty..., Casualty, Liability, General Insurance, D&O, Professional Liability, Litigation Management, Customer Service, Marketing, Credit, Strategic Planning, Litigation, Disability Insurance, Excess, Long-term Care, Health Insurance, Term Life Insurance, Life Insurance, Employment Practices..., Subrogation, Benefits Administration, Liability Analysis, Brokers

Education
St. Cloud State University   1996 — 1999
Bachelor of Arts (B.A.), CJS

Mayo H.S.   1991 — 1994

Experience
HealthMarkets  Vice President, Supplemental OperationsHealthMarketsJune 2003 - Present
Berkley Risk Administrators   July 1999 - June 2003
Liberty Mutual  2002 - 2003
Hettrick, Cyr & Associates   October 1997 - January 1999

Skills
Claims, Insurance, Process Improvement, Risk Management, Underwriting, Fulfillment Operations, Print Production..., Complaints Management, Customer Service, Executive Reporting, Performance Reporting, Business Metrics, Workers Compensation, Disability Insurance, Critical Illness, Dental, Vendor Management, Coaching, Provider Contracting, Provider Relations, Claim, Health Insurance, Claims Management, Dentistry, Leadership, Healthcare, Fulfillment Services, Executive Management, Managed Care, Complaint Management, Medicare, Business Performance..., Human Resources, HIPAA, Life Insurance, Reinsurance, Accident, Term Life Insurance, Property & Casualty..., Management, Claim Investigation, Business Planning, Brokers, Commercial Insurance, General Insurance, Call Centers, Fixed Annuities, Casualty, Organizational...

Education
Keller Graduate School of Management of DeVry University   2007 — 2009
MBA

Keller Graduate School of Management of DeVry University   2007 — 2009
MS, Project Management

Central Connecticut State University   1999 — 2001
BA, Criminology, Psychology

Experience
Berkley Risk Administrators   February 2011 - Present
Pearson VUE  March 2006 - February 2011
PowerObjects  2000 - March 2006

Skills
Microsoft SQL Server, Agile Methodologies, SQL

Education
St. Cloud State University   1998 — 2000
Bachelor's of Science, Business Computer Information Systems

Experience
Berkley Risk Administrators   May 2001 - Present

Skills
Insurance Underwriting..., 22 years of multi line..., Public Speaking, Program Management, Customer Service, Insurance, Team Leadership, Strategic Planning, Microsoft Excel, Event Management, New Business Development, Workers Compensation, Marketing, Claim, Risk Management, Commercial Insurance, Liability, Claims Management, Employee Benefits, Professional Liability, Training, Legal Liability, Policy, Account Management, Negotiation, Process Improvement, Coaching, Management

Education
Michigan State University   1971 — 1975

Experience
Piper Jaffray  April 2010 - Present
Grant Thornton LLP  September 2005 - April 2010
Berkley Risk Administrators   May 2005 - September 2005
Eschelon Telecom  September 2001 - October 2004

Education
University of St. Thomas - Opus College of Business   2004 — 2006
MBA

Texas Christian University
BA, Marketing

Experience
Blue Cross and Blue Shield of Minnesota  August 2013 - Present
Hamline University  January 2012 - Present
Medica  March 2013 - August 2013
UCare Minnesota  November 2008 - January 2013
Concordia Academy/Minneapolis Lutheran   2003 - 2009
United Healthcare  November 2004 - November 2008
Berkley Risk Administrators   2002 - 2004
Travelers Insurance (formerly St. Paul Companies, Inc)   1997 - 2002
Allianz Life  1991 - 1997

Skills
Strategic Planning, Healthcare, Compliance, Adult Education, Coaching, Team Building, Cross-functional Team..., Business Process..., Medicare Advantage, Change Management, Policy, Leadership, Business Process, Data Analysis, Health Policy, Privacy Law, Program Management, Analysis

Education
William Mitchell College of Law   1998 — 2002
JD

University of Vermont   1987 — 1990
Graduate studies, Education

St. Olaf College
BA, Biology

Experience
The Minneapolis Foundation  August 2013 - Present
Scott, Carver, Dakota CAP Agency   April 2012 - December 2012
The Saint Paul Foundation  February 2010 - April 2012
SuperValu  July 2007 - February 2010
Berkley Risk Administrators   2001 - 2006

Skills
Microsoft Office 2010, Event Planning, Office Management, Event Management, Organization &..., Newsletters, Project Coordination, Volunteer Management, Marketing Communications, Outlook, Calendars, Administrative..., Microsoft Office, Calendaring, Office Administration, Expense Reports, Office 2010, Office Equipment

Education
California Institute of the Arts   1978 — 1980
Performance Production

Experience
Alternative AIC   July 1997 - Present
Chubb Insurance  June 1993 - April 1997
Berkley Risk Administrators   May 1990 - June 1993

Education
University of Minnesota-Twin Cities   1977 — 1981
BA, Speech Communication

Experience
OneBeacon Insurance  May 2012 - Present
MN CPCU Chapter   June 2011 - July 2013
CPCU Society  January 2012 - January 2013
Berkley Risk Administrators   April 2003 - May 2012
CPCU   May 2010 - June 2011
MSI Companies/Country Insurance and Financial   2001 - 2002
St. Paul Companies  1996 - 2001
Federated Insurance  1990 - 1996

Skills
Marketing Management, Commercial Insurance, Risk Management, Organizational..., Organizational..., Strategic Planning, Sales & Marketing, Training & Development, Relationship Development, Insurance, Recruiting, Employee Training, Professional Liability, Program Management, Training, Management, Analysis, Business Planning, Marketing, Leadership, Workers Compensation, Sales, Casualty, Claim, Project Planning, Business Development, Legal Liability, Underwriting, Property & Casualty..., Negotiation, Employee Benefits, Liability, Casualty Insurance

Education
University of St. Thomas   2000 — 2002
MA, HR/Organizational Development

Stephen F. Austin State University   1981 — 1984
BBA, Marketing/Management

DHS   1978 — 1981

Experience
Hirshfield's Inc.   March 2000 - Present
Berkley Risk Administrators   1997 - 1999

Skills
Talent Management, HRIS, Employee Relations, Benefits Administration, Employee Engagement, Onboarding, HR Policies, Employment Law..., EEO/AA Compliance, Labor Contract..., Union Relations, Union & Non-union..., NLRB, Grievance Arbitrations, Union Experience, Payroll, Union Avoidance

Education
Capella University   2010 — 2012
MBA, Human Resources, 3.95

Concordia University-St. Paul   2003 — 2006
Bachelor, Human Resource

Experience
Trean Corporation & Benchmark Insurance Company   September 2013 - Present
Berkley Risk Administrators   August 2012 - September 2013
Berkley Risk Administrators LLC   November 2002 - August 2012
Mission: Moving Mountains Inc   1999 - 2002
St. Paul Insurance Companies  September 1987 - July 1999
Crum & Forster  1986 - 1987
Argonaut Insurance Co  1981 - 1985

Skills
Commercial Insurance, Workers Compensation, Insurance, Underwriting, Supervisory Skills, General Liability, Umbrella, Professional Liability, Property & Casualty..., General Insurance, Liability, Commercial Lines, Legal Liability, Claim, Risk Management, Claims Management, Reinsurance, D&O, CPCU, Employment Practices..., Excess, Casualty, Liability Analysis

Education
Graceland University   1978 — 1981
BA, Business Administration

Vermillion Community College   1977 — 1978
Business Administration

Ely Memorial High School   1974 — 1977

Experience
Eastern Dentists Insurance Company   August 2013 - Present
Berkley Risk Administrators   August 2013 - Present
Berkley Risk Administrators/Berkley Risk Services   February 1991 - August 2013
Life Insurance Rx Corp   January 1987 - March 1990
ISSS Inc.   August 1983 - August 1985
Life Insurance Rx Corp   January 1981 - August 1983
For, Incorporated   September 1978 - November 1980

Skills
ColdFusion, SQL, Flex, Fortran, C, HTML, Database Design, Insurance, Microsoft SQL Server, Web Applications, Management

Education
Brigham Young University   1972 — 1978
BS, Secondary Education, Math, Chem, Physics

Cottonwood High   1970 — 1972
Bachelor of Science (BS)

Thomas Jefferson High   1967 — 1970

Experience
Department of Veterans Affairs  October 2011 - Present
Department of Veterans Affairs  July 2009 - October 2011
ABM Industries  April 2009 - June 2009
Beltmann Group  January 2003 - March 2009
Berkley Risk Administrators   2001 - 2002
Highland Bank (formerly iBank)   January 1998 - May 2000

Skills
Accounting, Accounts Receivable, Accounts Payable, Budgets, Financial Reporting, Cash Flow, Forecasting, Microsoft Excel, Fixed Assets, Account Reconciliation, Process Improvement, Finance, Outlook, Management, Internal Controls

Education
Augsburg College   2000 — 2002
Bachelor of Arts, Accounting

Century College   1998 — 2000
Associates in Arts, General

Experience
Berkley Risk Administrators   March 2006 - Present
The Hartford Insurance Group  January 1996 - March 2006
First National Bank of Omaha  June 1994 - January 1996

Education
University of Nebraska at Omaha   1989 — 1993
B.S.B.A., Economics

Omaha South High

Experience
Berkley Risk Administrators   February 1986 - Present
Wausau Insurance  October 1973 - October 1985

Education
University of Wisconsin-Eau Claire   1967 — 1971
BA, History

University of Minnesota-Twin Cities
Carlson School of Management

University of Wisconsin-Madison

Experience
Berkley Risk Administrators   May 2010 - Present
Berkley Risk Administrators   December 2008 - May 2010
Berkley Risk Administrators   October 2007 - December 2008
Mercury Insurance  May 2005 - October 2007
Bob Moore Auto Group  October 2003 - May 2005

Skills
General Ledger, GAAP, Sarbanes-Oxley Act, Financial Reporting, Asset Management, Supervisory Skills, Bank Reconciliation, Account Reconciliation, Financial Accounting, Corporate Finance, Budget Process, Accounting

Education
State University of New York College at Oswego   1999 — 2003
BS, Management Accounting

Experience
AmTrust Financial Services, Inc. (AFSI)   April 2010 - Present
Berkley Risk Administrators   March 2007 - April 2010

Skills
Claim, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Casualty, Liability, Commercial Lines, Umbrella Insurance, Subrogation, Property Damage, Claim Investigation, Liability Analysis, Litigation Management, Claims Handling, Excess, Workers' Compensation..., Claims Resolution

Education
Manchester Community College   1988 — 1992
Associate of Science (A.S.), General Studies

Experience
Berkley Risk Administrators   January 2011 - Present
Berkley Risk Administrators   March 2005 - December 2010

Skills
Insurance, Public Speaking, Workers' Compensation..., Strategic Planning, Mediation, Negotiation, Litigation Management, Workers Compensation, Management, Budgets, Coaching, Alternative Dispute..., Team Building, Litigation, Subrogation

Education
University of Minnesota-Twin Cities   2001 — 2004
B.A., Sociology

Experience
Liberty Mutual Insurance  May 2007 - Present
Liberty Mutual Insurance  June 1997 - April 2007
Berkley Risk Administrators   February 1994 - June 1997

Skills
Claim, Casualty, Workers Compensation, Insurance, Property & Casualty..., Underwriting, Claims Management, Commercial Insurance, Legal Liability, Commercial Lines, Liability, Health Insurance, Professional Liability, Management

Education
University of Minnesota Duluth   1983 — 1989
BA, Secondary Education - Social Studies

Experience
American Reliable Insurance Company  September 2015 - Present
American Reliable Insurance Company  June 2008 - Present
Berkley Risk Administrators   September 2006 - May 2008
Scottsdale Insurance Company  April 2000 - September 2006

Skills
Insurance, Litigation Management, Litigation Support, Litigation, Product Liability, Insurance Law, Risk Management, Document Review, Mediation, Arbitration, Consulting, Trials, Document Management, Account Management, Legal Research, Liability, Property & Casualty..., Legal Liability, Claim, Subrogation, Claims Management, Casualty, Professional Liability, Casualty Insurance

Education
The University of New Mexico   1989 — 1994
Bachelor of Science (B.S.), Marketing/Business

Eldorado High School

Experience
Merrill Corporation  December 2006 - August 2009
Berkley Risk Administrators   December 2000 - January 2005
Examination Management Services Inc (EMSI)   February 1997 - September 2000

Skills
Detail Orientation, Time Management, Multitasker, Highly Adaptable, Teamwork, Data Entry, Microsoft Office 2007, Microsoft Works, Access, Windows 7, E-mail Management, Excel, Problem Solving, Clerical Skills, Customer Service

Education
Minnesota School of Business   2010 — 2012
Business Administration

Experience
Medtronic  June 2010 - Present
Target  August 2006 - January 2009
Charles Schwab  August 2005 - July 2006
Medtronic  June 2004 - July 2005
Alpha Transcription  June 2002 - May 2004
Berkley Risk Administrators   May 2000 - September 2002

Skills
Access, Outlook, Administrative..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Lotus Notes, Customer Service, Microsoft Publisher, Data Entry, Scheduling, Event Planning, Travel Arrangements

Education
Anoka Ramsey Community College   1997 — 1998
Psychology

Anoka Ramsey Community College

Experience
Berkley Risk Administrators   Senior AdjusterArizona All ClaimsApril 1994 - June 2009
E & F Adjusting   July 1989 - July 1993

Skills
Subrogation, Claim, Litigation, Mediation, Claims Management, Liability, Litigation Management, Legal Liability, Professional Liability, Commercial Insurance, Claim Investigation, Property Damage, Claims Resolution, Liability Analysis, Insurance, Claims Handling, Casualty, Property & Casualty..., Reinsurance, Accident, Commercial Lines, Workers Compensation, General Insurance

Education
Ball State University   1970 — 1975
Bachelor of Science, Music Education

Experience
Ferguson Enterprises  January 2007 - May 2010
BT Global Services  November 2005 - December 2005
Berkley Risk Administrators   February 2003 - May 2004
ET Video/Major Video Concepts   October 1998 - May 2001

Education
St. Cloud State University

Forest Lake Senior High

Moorhead State University

Century College

Experience
Berkley Risk Administrators Company, LLC  April 2013 - Present
Berkley Risk Administrators   April 2013 - 2013

Skills
Claims Management, Claim, Liability, Legal Liability, Insurance, Litigation Management, Subrogation, Property & Casualty..., Casualty, Commercial Insurance, Claim Investigation, Commercial Lines, Professional Liability, Workers' Compensation..., Underwriting, General Insurance, Liability Analysis, Reinsurance, Risk Management

Education
St. Cloud State University
B.S. Business Finance

Experience
Berkley Risk Administrators   November 2006 - Present
Cub Foods  August 2005 - August 2006
Minneapolis Community and Technical College  September 2004 - August 2005
Graco  June 2004 - August 2004

Education
Metropolitan State University   2011 — 2013
Bachelor of Arts, Business Administration

Minneapolis Business College   2005 — 2006
Associate of Applied Science, Office Administration

Experience
Berkley Risk Administrators  

Skills
Process Improvement, Insurance, Vendor Management, Team Building

Education
Dunwoody College of Technology   2002 — 2004
Architecture and Estimation

St. Cloud State University   1999 — 2002
Associate's degree, Business

Experience
Berkley Risk Administrators   December 2010 - Present
Berkley Risk Administrators   December 2008 - December 2010
Berkley Risk Administrators   July 2006 - December 2008
Center for Homicide Research  January 2006 - June 2006

Skills
Experienced Business..., Elicitation, Requirements Analysis, Requirements Gathering, Process Modeling, Process Improvement, Diagramming, Technical Documentation, BABOK, IIBA, Project Management, Subject Matter Expert, Visio, Microsoft Office, Microsoft Access, SQL, Analysis, Training

Education
Augsburg College   2002 — 2006
BA, Psychology, Sociology, Business

Experience
Berkley Risk Administrators   1990 - 1998
Farmers Insurance  1988 - 1990

Education
California State University-Northridge
BA, Sociology

Experience
Minnesota Association of Townships Agency   2011 - Present
Berkley Risk Administrators   2001 - 2008
Northland Insurance Group  1996 - 2001

Skills
Legal Liability, Subrogation, Claim, Claims Management, Property & Casualty..., Property Damage, Insurance, Liability, Litigation Management, Claim Investigation, Claims Handling, Casualty, Claims Resolution, Commercial Insurance, Commercial Lines, Liability Analysis

Education
Washington University in St. Louis   1986 — 1988
M.A.T., Education

Lawrence University   1984 — 1985
B.A., Slavic Studies

Washington University in St. Louis
M.A.T., Education

Experience
Berkley Risk Administrators   March 1999 - Present
SAI  October 1995 - June 1998

Skills
Creative Writing

Education
Hamline University   1995 — 1999
Master of Fine Arts (M.F.A.), Creative Writing

Hamline University   1995 — 1999
Master of Fine Arts (M.F.A.), Creative Writing

Experience
Policy Services Assistant   June 2001 - June 2012
Berkley Risk Administrators   2001 - 2012
Miller & Schroeder Financial  March 1994 - January 2001
Miller & Schroeder Financial  March 1994 - January 2001

Education
University of Minnesota   1986 — 1991
B.A, Studio Arts

University of Minnesota-Twin Cities   1986 — 1991
Bachelor's degree, Art/Art Studies, General

Experience
Enterprise Minnesota  2013 - 2013
Robert Half International  2012 - 2012
Berkley Risk Administrators   February 2006 - July 2009

Education
Anoka Technical College
AAS degree, Accounting

St. Cloud State University

Experience
Berkley Risk Administrators   May 1999 - June 2013
Century Workers Compensation   January 1997 - May 1999
Northbrook Ins.   October 1989 - January 1997

Skills
Property & Casualty..., Liability, Commercial Insurance, Workers Compensation, Casualty, Commercial Lines, Risk Management, Legal Liability, Claim, Claims Management, Safety Training, Ergonomics

Education
Central Connecticut State University   1977 — 1981
Bachelor of Science (BS), Occupational Safety and Health Technology/Technician

Northwest Catholic High School