Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Michigan Salaries. You can even request information on how much does Blue Cross Blue Shield of Michigan pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Michigan directly from the past employees.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
Persis Consulting 2011 - Present
Stay-at-Home Mom 1998 - 2011
Blue Cross Blue Shield of Michigan 1990 - 1998
Geometric Results, Inc. 1990 - 1990
Automated Marketing System 1987 - 1990
Skills
Microsoft Office, Project Management, Project Support, Management, Strategic Planning, Process Improvement, Team Building, Recruiting, Human Resources, Employee Relations, Talent Acquisition, Onboarding, Integration, Training, Networking, Vendor Management, Interviews, SDLC
Education
Ferris State University 1983 — 1987
BS, Computer Information Systems
The Dow Chemical Company December 2014 - May 2015
The Dow Chemical Company May 2014 - December 2014
Dow Chemical January 2012 - May 2014
The Dow Chemical Company April 2011 - December 2011
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Skills
Training, Selling, Microsoft Office, Leadership, Account Management, Polymers, Sales Operations, Key Account Management, Cross-functional Team..., Market Development, Sales, New Business Development, Product Development, Public Speaking, Sales Management
Education
Hope College 2007 — 2011
Bachelor’s Degree, Business Administration and Management (Major) Communications & Leadership (Minors)
Fudan University 2010 — 2010
Bachelors, Business
Blue Cross Blue Shield of Michigan June 2014 - Present
Amway North America May 2007 - June 2014
Bluegreen Resorts September 2006 - May 2007
The Grand Rapids Press July 2003 - August 2006
Advance Newspapers October 2001 - June 2003
Skills
Copywriting, Advertising, Marketing Communications, Creative Direction, Content Strategy, Blogging, Brand Development, Content Development, Marketing Strategy, Web Content, Digital Marketing, Email Marketing, Copy Editing, Social Media Marketing, Direct Marketing, Strategic Communications, Strategy, Editing, Editorial, Brochures, Integrated Marketing
Education
Grand Valley State University
Bachelor of Science (B.S.), Communications
Meijer September 2015 - Present
Blue Cross Blue Shield of Michigan September 2013 - September 2015
Blue Cross Blue Shield of Michigan June 2013 - September 2013
Trinity Health June 2012 - June 2013
Bob's Drugs November 2007 - August 2011
Skills
Microsoft Office, computers, dependable, Hard Worker, Timely, Health Care Systems, Healthcare, HIPAA, Medical Terminology, Cerner, Data Entry, Access, Leadership, Public Speaking, Customer Service, Pharmacy, Hospitals, Telephone Skills, Medical Records, EHR, EMR, Critical Thinking, Teamwork, Healthcare Management, Patient Education, Healthcare Information..., Patient Safety, Managed Care, Medicare, Home Care, Health Insurance, Long-term Care
Education
Ferris State University 2010 — 2013
Bachelors of Science, Healthcare Service Administration
Hesperia Community Schools 2003 — 2009
High School Diploma, High School
Sage Health & Wellness June 2009 - Present
Sage Unlimited LLC August 2004 - Present
EDS, an HP Company April 2006 - February 2009
PointForce April 2004 - April 2006
Blue Cross Blue Shield of Michigan September 2001 - April 2004
Skills
Holistic Health, SDLC, IT Strategy, PMP, Property Management, IT Management, Software Project..., Network project..., Network Management
Education
Ferris State University 1984 — 1986
B. S., Computer Information Systems
Amazon October 2013 - July 2015
Johnson & Johnson February 2013 - October 2013
Johnson & Johnson January 2012 - February 2013
Florida A&M University August 2008 - December 2011
Blue Cross Blue Shield of Michigan May 2010 - August 2010
Skills
Medical Devices, Sales, Diabetes, Event Planning, Recruiting, Healthcare, Customer Service, Strategic Planning, Microsoft Office, Recruitment, Health Insurance, Event Execution, Strategy
Education
Florida Agricultural and Mechanical University 2008 — 2011
Bachelors of Science, Business Administration
MeridianRx September 2015 - Present
MeridianRx June 2015 - September 2015
The Office of Energy and Sustainability for the City of Grand Rapids September 2014 - May 2015
Blue Cross Blue Shield of Michigan June 2014 - August 2014
H&R Block October 2013 - April 2014
Faygo Beverages Inc. June 2013 - August 2013
Laird Glass, Inc. May 2009 - June 2013
Westborn Market April 2010 - August 2012
Choice Carpentry July 2011 - August 2011
Skills
Spanish-speaking, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Time Management, Social Media, Teamwork, Facebook, Spanish, Marketing Research, Promotions, Management
Education
Grand Valley State University 2010 — 2015
Bachelor of Business Administration, Marketing and Finance, Spanish
Universidad Latina de Costa Rica
Spanish and International Business
Blue Cross Blue Shield of Michigan December 2014 - Present
Blue Cross Blue Shield of Michigan December 2013 - Present
Teleflex March 2011 - December 2013
Teleflex January 2010 - March 2011
Executive Financial Planning April 2009 - September 2009
Skills
Quality System, ISO 13485, CAPA, FDA, Medical Devices, SAP, Quality Management, Quality Assurance, Complaint Management, 21 CFR, ISO, Process Improvement, Lean Manufacturing, Cross-functional Team..., Six Sigma, GMP, Continuous Improvement, FDA GMP, Experienced Change Agent, Supply Chain Management, Big Data, Process Optimization, Supply Chain..., Verint, Workforce Planning, Workforce Management, Workforce Development, Workforce Analytics, Workforce Performance, Strategic Planning, Business Strategy
Education
Ohio University 2013 — 2015
Executive Leadership, Business Administration and Management, General
Ferris State University 2005 — 2010
Business Administration, Operations and Supply Management
Blue Cross Blue Shield of Michigan May 2013 - Present
Detroit Free Press February 2003 - May 2013
South Florida Sun Sentinel September 2001 - September 2002
Atlanta Journal-Constitution September 2000 - September 2001
Skills
Press Releases, Sports, Storytelling, Headline Writing, Editing
Education
Florida A&M University 1996 — 2000
Bachelor of Science, Newspaper journalism
Blue Cross Blue Shield of Michigan August 2013 - Present
MPS Group 2010 - 2011
Skills
Human Resources, Customer Service, Outlook, Data Entry, Microsoft Excel, Training, Microsoft Office, Access, Management, Employee Benefits
Education
Ferris State University
Computer Software Engineering
Ford Motor Company August 2014 - Present
Blue Cross Blue Shield of Michigan March 2013 - July 2014
Skills
Requirement Gathering, Requirement Analysis, Gap Analysis, Credit Analysis, Operational Risk, Credit Risk, SDLC, Scrum Agile, Risk Management, Project Management, Supply Chain Management, SQL, Business Strategy, User Interface Design, Architectural Design, Use Case Analysis, Business Process..., Visio
Education
Glasgow Caledonian University 2008 — 2009
Master's Degree, Financial Services Risks & Operations, Dinstinction
Spectrum Health April 2014 - Present
Chronically Kristin April 2013 - Present
The Awesome Mitten December 2013 - Present
LinkedUp Grand Rapids February 2015 - Present
PR Connect Board: Pine Rest Christian Mental Health Services October 2014 - March 2015
American Marketing Association West Michigan March 2014 - September 2014
The Arthritis Foundation February 2014 - July 2014
Blue Cross Blue Shield of Michigan August 2012 - April 2014
The Awesome Mitten January 2013 - February 2014
The Awesome Mitten March 2012 - January 2013
Skills
Writing, Editing, Social Media, Blogging, Event Planning, Facebook, Public Relations, Journalism, Twitter, Microsoft Office, Research, Fundraising, Data Analysis, Photography, SPSS, R, Spanish, Administration, Web Design, Adobe Creative Suite, Advertising, Email Marketing, Marketing, Social Networking, Social Media Marketing, Digital Media, WordPress, Marketing Communications, Leadership, Organizational..., Community Outreach
Education
Grand Valley State University 2006 — 2010
Bachelor of Science, Political Science, International Relations
Saline High School 2002 — 2006
Diploma, General
Risk Placement Services, Inc. August 2012 - Present
Risk Placement Services, Inc. September 2014 - September 2014
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Kids Food Basket September 2011 - April 2012
Grand Valley State University September 2009 - April 2012
ArtPrize September 2011 - October 2011
Arthur J. Gallagher & Co. June 2011 - August 2011
Grand Rapids Chapter of Myasthenia Gravis January 2011 - April 2011
Point O' Pines Camp for Girls June 2010 - August 2010
CVS Pharmacy November 2005 - August 2009
Skills
Critical Thinking, Teamwork, Self-management, Writing, Press Releases, Volunteer Management, Media Relations, Promotions, Commercial Insurance, Property & Casualty..., Leadership, Social Media, Newsletters, Strategic Communications, Team Leadership, Corporate Communications, Research, Time Management, Social Networking
Education
Grand Valley State University 2008 — 2012
B.A., Public Relations and Advertising
BLB Resources, Inc July 2013 - March 2014
Custom Closing Services, Inc February 2011 - June 2013
J and B Medical Supply August 2010 - February 2011
Grand Valley State University May 2008 - May 2010
Blue Cross Blue Shield of Michigan April 2007 - August 2008
Skills
Microsoft Word, Microsoft Excel, Real Estate Contracts, Outlook Express, Sales Management, PowerPoint, Receptionist Duties, Telephone Reception, Customer Service
Education
Grand Valley State University 2006 — 2010
Bachelor's Degree, Industrial and Organizational Psychology, 3.67 on 4.0 scale
Blue Cross Blue Shield of Michigan June 2009 - Present
AIS Construction August 2006 - June 2009
WEYCO, INC. July 2005 - August 2006
AIS Construction January 2003 - July 2005
Skills
Insurance, Account Management, Employee Benefits, Management, Health Insurance, Disability Insurance, Underwriting, Customer Service, Managed Care, COBRA, Customer Retention, Brokers, Health Savings Accounts, Medicare, Claim, Benefits Administration, Life Insurance, Workers Compensation
Education
Grand Valley State University 1998 — 2002
BBA, HR Management
The Professional Group March 2015 - Present
Lakeshore Rickman JV, LLC. October 2014 - March 2015
ARAMARK June 2013 - October 2014
Ferris State University August 2008 - 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Landscape Services Inc. May 2010 - 2011
Skills
AutoCAD, Project Management, Maximo, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, HTML, Revit, Problem Solving, Training, Project Planning, Facilities Management, Leadership, Time Management
Education
Ferris State University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Facilities Planning and Management
Ferris State University 2011 — 2013
Certificate, Hotel, Motel, and Restaurant Management
Ferris State University 2008 — 2010
Associate of Arts and Sciences (AAS), Architectural Sciences and Technology
Blue Cross Blue Shield of Michigan April 2011 - June 2014
Blue Cross Blue Shield of Michigan April 2010 - April 2011
Skills
Thrive in..., Exceptional writing..., Microsoft Office Suite, SharePoint, Skilled Multi-tasker, Solution Focused, Media relations, Research and Planning
Education
Grand Valley State University 2005 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
TCEQ Compliance Service December 2014 - Present
Blue Cross Blue Shield of Michigan September 2014 - Present
Govdeals.com November 2013 - June 2014
Synovus October 2010 - October 2013
Florida Agency for Workforce Innovation October 2009 - February 2011
Lockheed Martin July 2006 - August 2009
Gadsden County Sheriff's Office January 2006 - July 2006
The Main Street America Group July 2004 - January 2006
Main Street America Group July 2004 - January 2006
National Grange Mutual 2003 - 2005
Skills
CSS, JavaScript, jQuery, AJAX, Databases, XML, Microsoft SQL Server, MySQL, Dreamweaver, Web Development, SQL, Web Applications, HTML, ASP.NET, Subversion, Advertising, Web Design, ASP, Oracle, Agile Methodologies, IIS, Java, XHTML, ColdFusion
Education
Florida Agricultural and Mechanical University 1997 — 2001
Bachelor, Computer Information System
Florida A&M University
B.A, Computer Information Systems
Microsoft Learning Center
Blue Cross Blue Shield of Michigan June 2014 - Present
KIPP NYC March 2012 - June 2014
Prince George's County Public Schools June 2011 - August 2011
DC Net Impact Service Corps October 2010 - March 2011
Sircon March 2010 - July 2010
Sircon September 2008 - February 2010
ArvinMeritor January 2007 - July 2008
Skills
Financial Modeling, Forecasting, Budgeting, Financial Management, Financial Analysis, Financial Reporting, Corporate Finance, Variance Analysis, Microsoft Excel, Budgets, Analysis, Managerial Finance, Auditing, Finance, Management, Leadership, Strategic Financial..., Business Planning
Education
Georgetown University - The McDonough School of Business 2010 — 2012
MBA
Michigan State University 2002 — 2006
BA
Blue Cross Blue Shield of Michigan September 2006 - Present
Electronic Data Systems May 1997 - August 2001
Skills
Training, Employee Training, Performance Management, Insurance, Employee Benefits, Health Insurance, Change Management, Customer Service, Human Resources, Employee Relations, Call Centers, Program Management, Business Analysis
Education
Grand Valley State University 1985 — 1993
Bachelor of Science Public Administration, General Studies in Business, 2.7
Blue Cross Blue Shield of Michigan July 2013 - Present
ProQuest 2013 - Present
Blue Cross Blue Shield of Michigan January 1998 - June 2013
MetLife June 1995 - January 1998
Skills
Data Warehousing, DB2, Business Intelligence, Business Objects, Database Design
Education
McMaster University 1992 — 1995
Master, Computer Science
Fudan University 1987 — 1989
Management
Tongji University 1978 — 1982
Bachelor
Ernst & Young February 1999 - February 2002
J.P. Morgan October 1995 - October 1998
Salomon Brothers July 1990 - October 1995
Citibank January 1989 - July 1990
Blue Cross Blue Shield of Michigan October 1985 - January 1989
Skills
Strategic Planning, Team Building, Leadership Development, Process Improvement, IT Audit, Change Management, Organizational..., Budgets, Business Planning, Nonprofits, Business Process, Management, System Administration, Security, Information Security, Management Consulting, Strategy, Customer Service, Program Management, Risk Management, Coaching, Human Resources, Training, Leadership, Business Process..., Public Speaking, Policy, Analysis, SDLC, Auditing, Government, Forecasting, Entrepreneurship, Fundraising, Business Strategy, Start-ups, Project Planning, Project Management, Executive Management, Information Technology, Cross-functional Team..., Team Leadership, Performance Management, CISA, Business Analysis, Consulting, Contract Negotiation, Business Development, Vendor Management, Executive Coaching
Education
Fisk University 1974 — 1980
B. S., Management
Blue Cross Blue Shield of Michigan February 2012 - Present
Patch.com January 2011 - March 2012
Demand Media October 2009 - March 2010
Detroit Free Press August 2008 - June 2009
Detroit Free Press May 2007 - August 2008
The Detroit News October 1999 - May 2006
Press-Telegram January 1995 - June 1999
SHR Graphic Design September 1994 - January 1995
The Boston Globe January 1994 - June 1994
Philadelphia Inquirer June 1992 - December 1993
Skills
Content Strategy, Editing, Creative Direction, Editorial, Newspapers, Publications
Education
Gannon University 1981 — 1985
BA, Communications/English
Blue Cross Blue Shield of Michigan April 2008 - Present
Blue Cross Blue Shield of Michigan December 2007 - March 2008
Blue Cross Blue Shield of Michigan June 1996 - December 2007
Skills
Private Investigations, Security Management, Investigation, Risk Assessment, Security, Crisis Management, Workplace Violence, Business Continuity, Executive Protection, CCTV, Emergency Management, Incident Command, Command Center, Police, Policy, Fraud, Patrol, Security Training, Security Operations, Physical Security, Vulnerability Assessment, Presentations, Quantitative Analytics, Quantitative Research, Security Audits, Internal Controls, multimedia technologies, Process Management, Problem Management, Employee Relations, Workforce Diversity, Business Intelligence, Contract Management, Vendor Management, Project Management, Enforcement, Background Checks, Internal Investigations, Protection, Criminal Justice, Interrogation, Training, Security Awareness, Leadership, Surveillance, Program Management, Crime Prevention, Criminal Investigations, Law Enforcement
Education
Ferris State University 1992 — 1996
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Ferris State University 1992 — 1996
Associate, Arts
Blue Cross Blue Shield of Michigan June 2013 - January 2014
Lease Corporation of America March 2013 - July 2013
Blue Cross Blue Shield of Michigan July 2012 - March 2013
The Scotts Miracle-Gro Company March 2012 - July 2012
Blue Cross Blue Shield of Michigan October 2011 - February 2012
PPG Industries October 1983 - February 2009
Skills
Event Planning, Product Management, Creative Problem Solving, Vendor Relations, Problem Solving, Trade Shows, New Business Development, Brand Development, Budgeting, Customer Relations, Customer Service, Budgets, Management, Marketing, Automotive, Manufacturing, Process Improvement, Product Development, Market Research, Strategy, Merchandising, Project Management, Project Planning, Marketing Strategy, Time Management, Purchasing, Pricing, Competitive Analysis, Cross-functional Team..., Team Building, Inventory Management, Forecasting, Leadership, Customer Satisfaction, Sales Management, Concept Development
Education
Oakland Community College 2010 — 2011
Associates Degree, Sociology, Deans List
Grand Valley State University 1973 — 1974
Bloomfield Hills Lahser 1970 — 1973
Financial Services of America 2014 - Present
Health Plan Advocate March 2011 - March 2014
Blue Cross Blue Shield of Michigan February 1996 - March 2011
Skills
Insurance, Process Improvement, Health Insurance, Employee Benefits, Business Process..., Licensed Life & Health..., Licensed Property &..., Account Management, Customer Service, Leadership, Managed Care, Sales, Team Building
Education
Grand Rapids Community College 1986 — 1988
Associate's Degree, Business
Blue Cross Blue Shield of Michigan September 2014 - Present
Detroit Institute of Arts January 2003 - June 2014
Real Estate Research Co August 2001 - October 2002
Skills
Event Planning, Event Management, Fundraising, Nonprofits, Social Networking, Budgets, PowerPoint, Customer Service, Time Management, Microsoft Word, Microsoft Excel, Social Media, Technical Writing, JavaScript, CSS, HTML, ASP.NET, Objective-C, Object Oriented Design, C#
Education
ExperienceIT Detroit 2014 — 2014
.Net, Visual Studio 2014, C#, quality assurance manual testing (June-August 8 week boot camp), Software development and Quality Assurance
Grand Circus 2014 — 2014
Build a Dynamic Website (February-April 10 week course)
Governors State University
Bachelor's of Arts Degree, Interdisciplinary Studies
Blue Cross Blue Shield of Michigan March 2012 - Present
Farmers Insurance 2011 - 2012
Charter Communications 2007 - 2011
Skills
Sales, Health Insurance, Insurance, Customer Service, Recruiting, Life Insurance, Marketing, Underwriting, Property & Casualty..., Microsoft Office, Microsoft Excel, Talent Acquisition, Management, Social Media, Training, Public Speaking, Networking, Account Management, Call Centers, Customer Retention, Customer Satisfaction, Leadership
Education
Grand Valley State University 1999 — 2004
Bachelor of Science (B.S.), Psychology
Blue Cross Blue Shield of Michigan June 2013 - Present
Reliable Delivery October 2012 - May 2013
Spectrum Health March 2010 - September 2012
Staybridge Suites December 2006 - May 2010
Skills
Customer Satisfaction, Sales Management, Microsoft Office, Apple OS, Hardwork, Patience, Quick Study, Always Willing to Learn, Leadership, Fun, Medical Terminology, Medical Records, Hands-on Approach, Organizational Behavior, Success Driven, Customer Experience, Dependable Team Player, Microsoft Excel, Sales, Time Management, Customer Service
Education
Grand Rapids Community College 2010 — 2012
Associate of Arts (A.A.), Communication and Media Studies
Accretive Health March 2015 - Present
Blue Cross Blue Shield of Michigan November 2014 - Present
US Army February 2009 - Present
Detroit Medical Center December 2013 - November 2014
Novo 1 September 2012 - October 2013
K-force Staffing August 2011 - January 2012
Mid Michigan Medical Center February 2010 - August 2010
K-Force 2009 - 2009
Kewadin Casinos August 2007 - January 2008
sault st. Marie tribe of Chippewa Indians tribal health May 2007 - August 2007
Skills
EHR, Medical Records, HIPAA, Medical Coding, Medical Terminology, Filing, Medical Billing, Cerner, Data Analysis, Quality Assurance, Data Entry, Analysis, Scanners, Health Information..., HIPPA, 3M, Workflow Analysis, Document Scanning, Microsoft Office, Microsoft Excel, Microsoft Word, Visio, Call Centers, Customer Service, Pathophysiology, Invision, Mysis, Weapons Handling, Weapons Training, Healthcare Information..., Information Security, Information Assurance, Information Management, Policy, PowerPoint, Health Insurance, Auditing, UB04, Medicare, Medicaid, Software Documentation, Hospitals, EMR
Education
Ferris State University 2003 — 2007
Associates in Applied Sciences, Health Information Tech
Big Rapids High School 1999 — 2002
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Blue Cross Blue Shield of Michigan June 1998 - Present
Grand Valley State University January 2005 - April 2010
Wellness Councils of America August 1996 - June 1998
Hope Publications January 1985 - December 1995
Skills
Health Insurance, Marketing Strategy, Sales Strategy, Financial Wellness, Personal Finance and..., Personal Finance and..., Group Health Insurance..., Corporate Employee..., Employee Benefits, Personal Finance, Public Speaking, Finance, Group Insurance
Education
Grand Valley State University 1998 — 2001
MBA, Marketing & Finance, 3.70
Grand Valley State University 1978 — 1981
Bachelor of Business, Business, 3.60
Blue Cross Blue Shield of Michigan October 2012 - Present
Campbell-Ewald January 2012 - October 2012
UniWorld Group, Inc. February 2008 - February 2012
Edelman PR Worldwide May 2007 - August 2007
Girl Scout Council of the Apalachee Bend, Inc. January 2007 - April 2007
Strategic Staffing Solutions 1998 - 2003
Skills
Budget Tracking, Client Services, Community Relations, Project Coordination, Public Speaking, Media Relations, Marketing Communications, Event Management, Budgets, Event Planning, Marketing, Nonprofits, Community Development, Public Relations, Advertising, Direct Mail, Social Media Marketing, HIPAA, Employee Relations, Health Insurance, Project Management, Social Media
Education
Florida Agricultural and Mechanical University 2002 — 2007
BS, Public Realtions
Golightly
Golightly
Golightly
Blue Cross Blue Shield of Michigan January 2011 - Present
Assurant Health January 2009 - October 2010
Assurant Health January 2008 - January 2009
Assurant Health January 2007 - January 2007
Assurant Health January 2005 - January 2006
Skills
Cognos, Management, Marketing, Risk Management, Strategic Planning, Health Insurance, Analytics, Strategy, Employee Benefits, Forecasting, Underwriting, Actuarial Science, Insurance, Project Management, Product Development
Education
Georgia Institute of Technology 1985 — 1990
Bachelors, Industrial Engineering
Blue Cross Blue Shield of Michigan July 2014 - Present
Team Detroit October 2013 - April 2014
Adayana March 2010 - April 2013
New Horizons Computer Learning Center August 1996 - March 2009
New Horizons Computer Learning Centers August 1996 - March 2009
Skills
SharePoint, .NET, Microsoft SQL Server, Business Intelligence, Programming, Instructor-led Training, Databases, E-Learning, Technical Training, Microsoft Office..., Java, T-SQL, SSIS, Integration, XML
Education
Grand Valley State University 1989 — 1991
Communications, Public Relations
City High School
Henry Ford Health System February 2014 - Present
Blue Cross Blue Shield of Michigan November 2011 - February 2014
Total Health Care April 2004 - November 2011
Skills
Toad, Business Objects, Oracle, Crystal Reports, Visio, Databases, Requirements Analysis, SQL, Data Analysis, Testing, Data Migration, Project Management, SDLC, Microsoft SQL Server, Requirements Gathering, SharePoint, Business Intelligence, HIPAA, Vendor Management, Healthcare, Relational Databases, Process Improvement, Data Quality, Data Warehousing, Analysis, Integration, Business Analysis, ETL, Access, Healthcare Information..., Business Process, IT Management, EHR, Managed Care, Healthcare Industry, Software Documentation, Systems Analysis, Business Process..., Microsoft Excel, Team Building, Oracle SQL Developer, Healthcare Management, Leadership, Health Insurance, Hospitals, Enterprise Software, Management
Education
Lawrence Technological University 2005 — 2007
MBA, Information System Mgmt
Ferris State University 1999 — 2003
B.S., Computer Information System
Central Michigan University June 2015 - Present
Blue Cross Blue Shield of Michigan September 2014 - June 2015
Michigan Office of the Auditor General February 2004 - July 2014
Michigan Office of the Auditor General 1985 - July 2014
Michigan Office of the Auditor General November 2002 - January 2004
Michigan Office of the Auditor General June 1998 - October 2002
Michigan Office of the Auditor General December 1993 - May 1998
Skills
Auditing, Government, Performance Measurement, Performance Improvement, Risk Assessment, Accounting, Financial Accounting, Financial Reporting, Media Relations, Internal Controls, College Recruiting, Microsoft Excel, Budgets, Account Reconciliation, Accounts Payable, Internal Audit
Education
Ferris State University
Bachelor of Science (B.S.), Accounting
Delta Community College
Associate's degree, Accounting
Professional Education Services Grp February 2011 - Present
Lansing, MI June 1986 - August 2008
Blue Cross Blue Shield of Michigan June 1986 - August 2008
Skills
Teaching, Instructional Design, Curriculum Development, Strategic Planning, Customer Service, Educational Leadership, Curriculum Design, Event Planning, Elementary Education, Lesson Planning, Public Speaking, Instructional Technology, Microsoft Office, Research, Staff Development, Leadership Development
Education
Grand Canyon University 2010 — 2013
Master of Education (MEd), Elementary Education and Teaching
Spring Arbor University 1997 — 2000
Bachelor of Arts (BA)
Blue Cross Blue Shield of Michigan December 2010 - Present
Blue Cross Blue Shield of Michigan January 2003 - December 2010
Blue Cross Blue Shield of Michigan September 2000 - January 2003
Blue Cross Blue Shield of Michigan August 1996 - September 2000
Blue Cross Blue Shield of Michigan August 1986 - September 1989
Skills
Project Management, Strategic Planning, Customer Experience, Customer Retention, Leadership Development, Coaching, Critical Thinking, Cross-functional Team..., Process Improvement, Healthcare Management, Management, Health Insurance, Employee Benefits, HIPAA, Managed Care, Healthcare, Insurance, Policy, Medicare, Access, Customer Service, Leadership, Program Management, Healthcare Consulting, Medicaid, Benefits Administration, Healthcare Industry
Education
Wayne State University
Masters of Public Administration, Health Care Administration
Ferris State University
Bachelor of Science Degree, Health Services Management
Blue Cross Blue Shield of Michigan June 2015 - Present
Blue Cross Blue Shield of Michigan November 2013 - June 2015
Blue Cross Blue Shield of Michigan December 2012 - November 2013
U.S. House of Representatives, Congressman Jack Kingston May 2011 - November 2012
U.S. Senate Committee on Health, Education, Labor and Pensions July 2008 - May 2011
U.S. Senate Committee on Health, Education, Labor and Pensions November 2006 - July 2008
U.S. Senate Committee on Health, Education, Labor and Pensions March 2006 - November 2006
U.S. Senate Committee on Health, Education, Labor and Pensions January 2006 - March 2006
Skills
Legislative Relations, Legislative Research, Government, Program Management, Political Campaigns, Policy, Healthcare, Policy Analysis, Legislation, Politics, Public Speaking, Research, Public Policy, Analysis, Grassroots Organizing
Education
George Mason University 2010 — 2012
Master’s of Arts, Public Policy; Health and Medical Policy
Michigan State University 2002 — 2006
Bachelor of Arts, Interdisciplinary Studies of Social Science; Law and Society (Pre-Law)
National Institutes of Health October 2011 - Present
PATH October 2010 - October 2011
Blue Cross Blue Shield of Michigan May 2010 - July 2010
Associated Students of Michigan State University(ASMSU) August 2008 - June 2010
Administrative Information Services April 2009 - December 2009
Holcim May 2008 - August 2008
Skills
Recruiting, Strategy, Analysis, Research, Onboarding, Diversity & Inclusion
Education
Georgetown University 2011 — 2012
Human Resource Management, Diversity and Inclusion Management
Michigan State University 2006 — 2010
B.S. Human Resources, cognate in psychology
Virginia College March 2012 - Present
Blue Cross Blue Shield of Michigan July 2011 - January 2012
Mike Reichenbach Ford June 2010 - July 2010
Kohl's Inc October 2007 - May 2008
Skills
Customer Service, Microsoft Excel, Training, Student Financial Aid, Financial Aid..., CampusVue, NSLDS, FAA, Microsoft Word, Time Management, Accounts Payable, PowerPoint, Teamwork, Access, Analysis, Accounting, Microsoft Office
Education
New England College of Business and Finance 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Francis Marion University 2008 — 2011
Bachelor of Business Administration, Finance
Latta High School 2002 — 2006
H.S. Diploma
Ford Motor Company July 2012 - Present
Volkswagen Group May 2008 - July 2012
Volkswagen Group of America 2008 - July 2012
ADP 2005 - 2008
Blue Cross Blue Shield of Michigan May 1996 - March 2005
ANR Pipeline May 1994 - May 1996
Comerica December 1990 - April 1994
Manufacturers Bank December 1988 - December 1990
Manufacturers Bank December 1988 - December 1990
Skills
Financial Analysis, Operating Budgets, Budget Process, Project Finance, Financial Accounting, Cost Accounting, Budgets, Service Level Agreements, Process Improvement, Analysis, SAP, Business Analysis, Forecasting, Financial Forecasting, Access, Strategic Planning, Change Management, Cash Flow, Microsoft Excel, Business Process..., Financial Reporting, Risk Management, Vendor Management, Microsoft Office, Finance, Visio, Banking, PeopleSoft, Program Management, Project Management, Variance Analysis, Software Documentation, Project Planning, Cross-functional Team..., Managerial Finance, Data Analysis, MS Project, Team Leadership, Accounts Payable, Accounting, PMP, Pricing, Management, Business Intelligence, Business Planning, ERP, Leadership, Business Process, Resource Management, Sarbanes-Oxley Act
Education
Walsh College 1992 — 1996
Master
Florida Agricultural and Mechanical University 1985 — 1988
Bachelor
Accident Fund Holdings, Inc. August 2011 - Present
Blue Cross Blue Shield of Michigan April 2001 - August 2011
Miscellaneous Roles 1991-2001 1991 - 2001
Skills
Corporate Law, Transactional Law, Litigation Management, Insurance, Insurance Defense, Employment Law, Employee Benefits, ERISA, Commercial Litigation, Workers Compensation, Healthcare, Health Care Reform, Medicaid, Medicaid Managed Care, Medicare, Medicare Advantage, Medicare Part D, Fraud, Managed Care, Compliance, Privacy Law, Regulatory Affairs, Claim, Litigation, Health Insurance, Legal Compliance, PPO, Reinsurance, Insurance Law, Legal Issues, Appeals, Benefits Administration
Education
Florida State University College of Law 1993 — 1996
Doctor of Law (JD)
Blue Cross Blue Shield of Michigan October 2006 - Present
Blue Cross Blue Shield of Michigan October 2006 - Present
JFL Diversified 2001 - Present
Black Bow Tie Affairs March 2008 - November 2010
AAA Michigan June 2000 - March 2006
AAA of Michigan May 2000 - March 2006
Nationwide Automotive April 1999 - November 2002
American General Life and Accident (AIG) May 1999 - June 2000
Detroit Medical Center October 1997 - April 1999
Oakwood Nursing Services November 1996 - March 1998
Skills
Healthcare, Health Insurance, Human Resources, Program Management, Training, Employee Benefits, Analysis, Call Centers, Insurance, Marketing, Process Scheduler, Customer Service
Education
Henry Ford Community College 2009 — 2012
Henry Ford Community College 2002 — 2012
Associates, Applied Science Present
Ross Technical Institute 1997 — 1997
Certification, Medical Assistance
Southfield Adult and Vocational Education 1996 — 1997
Certification, Pharmaceutical Techinicia
Ferris State University 1990 — 1991
Northwestern High School 1988 — 1990
Diploma, College Prep
Finney High School 1985 — 1989
Diploma, College Prep
Henry Ford Community College
Associates, Applied Science Present
Ross Technical Institute
Southfield Adult and Vocational Education
Blue Cross Blue Shield of Michigan August 2013 - Present
Creative Memories May 2002 - October 2013
D&W Food Centers July 1990 - January 2002
Education
Grand Valley State University 1996 — 1998
B.S., Health Sceince
ProQuest April 2009 - Present
Aquent November 2006 - August 2010
The Concept Factory 2009 - 2009
The Something Box 2002 - 2009
Compuware August 2007 - September 2008
Campbell-Ewald Advertising November 2007 - November 2007
Blue Cross Blue Shield of Michigan March 2007 - July 2007
CIBER March 2007 - July 2007
Ford Motor Company November 2006 - March 2007
Henry Ford Hospital April 2005 - November 2006
Skills
Web Design, Information Architecture, Usability, User Interface Design, Graphic Design, User Experience, Web Development, Dreamweaver, Flash, HTML, User Experience Design, Logo Design, Art Direction, Wireframes, Illustration, User Interface
Education
University of Michigan 1991 — 1996
BFA, Fine Art
Glasgow School of Art 1994 — 1995
Silvermsithing and Jewellery Design
Blue Cross Blue Shield of Michigan July 2010 - October 2011
Aumaugher & Associates November 2008 - June 2010
Whirlpool Corporation November 2001 - October 2008
Ernst & Young LLP January 1999 - November 2001
Parke-Davis, a division of Warner-Lambert, a division of Pfizer April 1997 - June 1998
Skills
APICS, Financial Analysis, Insurance, Risk Management, Auditing, Enterprise Risk..., Financial Risk, Internal Audit, Accounting, Process Improvement, Underwriting, Business Process, Risk Assessment, Finance, Financial Audits, Management, Leadership, Business Process...
Education
Grand Valley State University 2006 — 2008
Master of Business Administration (MBA), Business
University of Oslo (UiO) 1998 — 1998
Norwegian
Hope College 1994 — 1998
Bachelor of Arts (BA), Accounting and Business
Sirono May 2014 - Present
Wake Forest Baptist Health March 2011 - April 2014
Methodist Hospitals June 2009 - March 2011
Accretive Health October 2008 - June 2009
Accretive Health, Inc June 2006 - June 2009
Blue Cross Blue Shield of Michigan April 2005 - June 2006
BearingPoint, Inc January 2003 - June 2006
Horizon Blue Cross Blue Shield of NJ January 2004 - November 2004
University of Chicago Hospitals 2001 - 2003
Maxicare Healthplans, Inc 1997 - 2001
Skills
Contract Management, Managed Care, Revenue Cycle, Strategy, Healthcare Information..., Leadership, Medicare, Physicians, Healthcare, Project Management, Medicaid, Employee Relations, Healthcare Industry, Management, Hospitals, EMR, Healthcare Management, Management Consulting, Process Improvement, Analysis, HIPAA, Program Management, Employee Engagement, Epic Systems, Strategic Planning, Healthcare Consulting, Revenue Cycle Management, EHR, Physician Relations, Health Insurance, Practice Management, Performance Improvement, Consulting, Team Building, Executive Management, Contract Negotiation, Finance, Budgets, Insurance, Change Management, Informatics, Data Analysis, Training, Business Development
Education
Indiana University-Purdue University at Indianapolis 1995 — 1997
MHA, Healthcare Administration
Governors State University 1990 — 1994
BA, Business
Ferris State University January 2015 - Present
Blue Cross Blue Shield of Michigan April 2010 - Present
Pine Rest Christian Mental Health Services October 2008 - Present
Heartland Home Health Inc. February 2009 - March 2010
Spectrum Health August 2007 - February 2009
Skills
Utilization Management, Medicare, Disease Management, Managed Care, Health Insurance, Case Managment, Utilization Review, Medicaid, Workers Compensation, Healthcare, Insurance, Certified Case Manager, Claim, HIPAA, Healthcare Management, Medical Case Management, Provider Relations, Nursing, Disability Management, Claims Management, HEDIS, Long-term Care, Home Care
Education
Grand Valley State University 2004 — 2007
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Northeastern Illinois University 1996 — 1998
Bachelor of Science (B.S.), Geological and Earth Sciences/Geosciences
Law Office of Kathleen M. Poelker, PLLC September 2011 - May 2013
Beaumont Health System November 2010 - March 2011
Blue Cross Blue Shield of Michigan May 2010 - August 2010
Office of the City Attorney for Hazel Park May 2009 - August 2009
Children’s Defense Fund January 2008 - September 2008
Skills
Courts, Criminal Law, Community Outreach, Appeals, Hearings, Policy, Legal Writing
Education
Grand Valley State University 2003 — 2007
B.S., Psychology
Ford Motor Company October 2011 - Present
Ford Motor Company November 2004 - October 2011
Blue Cross Blue Shield of Michigan June 1997 - November 2004
Chrysler Group LLC January 1989 - July 1997
Skills
Mainframe, SDLC, Requirements Analysis, Requirements Gathering, Visio, PMP, Systems Analysis, Business Analysis, Software Project..., Management, PMO, Enterprise Architecture, SharePoint, Data Warehousing, Integration, ITIL, User Acceptance Testing, Software Documentation
Education
Ferris State University 1980 — 1985
BS, Information Technology
EY July 2012 - Present
Blue Cross Blue Shield of Michigan May 2011 - August 2011
American Express March 2011 - April 2011
The Dempsey Companies May 2009 - May 2010
Georgia State University August 2007 - May 2009
Raymond James Financial Inc. January 2008 - May 2008
Education
University of Michigan - Stephen M. Ross School of Business 2010 — 2012
MBA, Strategy and FInance
Georgia State University - J. Mack Robinson College of Business 2006 — 2009
BBA, Finance, Risk Management and Insurance
Caucasus University - Caucasus School of Business 2004 — 2006
BBA, Finance
Echo Global Logistics August 2015 - Present
Sacramento River Cats October 2014 - August 2015
Grand Rapids Griffins September 2014 - October 2014
Toledo Mud Hens April 2014 - August 2014
Puma August 2013 - March 2014
Puma December 2012 - May 2013
Blue Cross Blue Shield of Michigan May 2011 - August 2012
Skills
Social Networking, Microsoft Office, Leadership, Photoshop, Facebook, WordPress, PowerPoint, Public Relations, Communication Skills, Product Development, Sports Marketing, Customer Service, Sports Media, Lotus Notes, SharePoint, ikaSystems, Illustrator, Press Releases, Training, Sports, Management, Teamwork, Sales, Retail, Social Media Marketing, Social Media, Coaching, Microsoft Word, Advertising, Marketing Communications, Event Management, Marketing, Event Planning, Microsoft Excel, Creative Writing, Editing, Newsletters, Copywriting, Media Relations, Outlook, Time Management, Marketing Strategy, Public Speaking, Research, Team Leadership
Education
Georgetown College 2010 — 2014
Bachelor of Arts (BA) and Bachelor of Science (BS), Communication/Media Studies and Business Marketing double major, 3.3 GPA
Schoolcraft College 2009 — 2010
Undergraduate requirements, 3.5 GPA
NORC at the University of Chicago July 2014 - Present
University of Michigan September 2013 - May 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
University of Michigan Medical School October 2012 - May 2013
Shazaaam! Marketing and Public Relations January 2012 - August 2012
First Book, University of Michigan September 2010 - December 2011
Latin American Youth Center June 2010 - July 2010
Skills
Spanish, Microsoft Office, Social Media Marketing, Photoshop, InDesign, Public Health..., Healthcare Information..., Analysis, Adobe InDesign, Adobe Photoshop, Python, SPSS, HTML, CSS, Microsoft SQL Server, Entourage, SQL, Oracle SQL Developer, Google App Engine, User Experience Design, User Interface Design, Interaction Design, Teaching, Fundraising, Press Releases
Education
University of Michigan 2012 — 2014
Master of Health Informatics
Universidad de Salamanca 2011 — 2011
Espanol
University of Michigan 2008 — 2011
Bachelor of Arts, English & Spanish
Georgetown University 2010 — 2010
Blue Cross Blue Shield of Michigan July 2015 - Present
Michigan Sports Radio August 2013 - Present
Blue Cross Blue Shield of Michigan April 2014 - June 2015
Blue Cross Blue Shield of Michigan May 2012 - April 2014
Louis Padnos Iron & Metal Company May 2011 - May 2012
Grand Rapids Art Museum November 2010 - March 2011
Skills
Leadership, Social Media, Employee Benefits, Customer Service, Community Outreach, Sales, Organizational..., Public Speaking, Social Networking, Microsoft Excel, Strategic Planning, Written Communication, Event Management, Microsoft Word, Event Planning, Facebook, Marketing
Education
Grand Valley State University 2009 — 2013
BA, Health Communication
Jackson National Life February 2005 - Present
Blue Cross Blue Shield of Michigan 1992 - 2005
Education
Ferris State University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Team Trevor February 2015 - Present
HMS June 2012 - January 2013
Blue Cross Blue Shield of Michigan August 2010 - June 2012
Med Bill Corporation 2001 - 2010
Skills
Account Management, Budgets, Employee Benefits, HIPAA, Health Insurance, Healthcare, Managed Care, Marketing, Medicare, Process Improvement, Strategic Planning, Insurance, Leadership, New Business Development, Team Building
Education
Ferris State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Michigan State University
Athletes for Charity October 2014 - Present
Ford Motor Company, FastSwitch August 2013 - Present
Blue Cross Blue Shield of Michigan August 2009 - February 2013
VisionIT August 2009 - February 2013
Wendy's March 2009 - August 2009
Focus:HOPE 2008 - 2009
McDonald's Corporation March 2005 - August 2005
Compuware June 2004 - August 2004
Skills
Highly detail oriented, Fast Learner, High Pressure..., Hardware Installation, Software Installation, Project Coordination, SharePoint Designer, Customer Service, A+ Certified, Hardware, Microsoft Office, PowerPoint, Troubleshooting, Computer Hardware, Windows 7, Windows Server, Microsoft Excel, Training, Leadership, Microsoft Word, System Administration, Operating Systems, SharePoint, Windows XP, Access, Software Documentation, XP, Technical Support, Active Directory, Networking, Information Technology, Help Desk Support, Visio
Education
Wayne State University 2009 — 2017
Bachelor of Arts in Information Systems, Computer Science and Business, Junior
Focus-Hope Information Technologies Center 2008 — 2009
A+ Certification , Computer Hardware Technology/Technician
Inkster High School 2001 — 2005
Blue Cross Blue Shield of Michigan October 2012 - Present
Michigan Consumers for Healthcare July 2011 - September 2012
United States Department of Defense September 2005 - February 2011
State of Michigan Representative Gino H Polidori December 2004 - August 2005
State of Michigan House of Representatives Democratic Communications April 2004 - December 2004
City of Dearborn May 2001 - April 2004
Skills
Public Relations, Public Policy, Community Outreach, Social Media, Social Media Outreach, Communications Strategy, Intercultural..., Arabic, Report Writing, Microsoft Office, Adobe Creative Suite, Crisis Communications, Media Relations, Web Content, Web Content Management, Event Planning, Fundraising, Strategic Communications, Marketing, Management, Public Speaking, Social Networking, Grant Writing, Program Development, Social Media Marketing, Leadership, Speech Writing, Non-profits, Proposal Writing, Marketing Communications, Editing, Research, Community Development, Newsletters, Press Releases, Political Campaigns, Government, Policy Analysis, Event Management, Policy, Internal Communications, Program Management, Politics, Volunteer Management, Grassroots Organizing, Nonprofits, Corporate Communications, Strategy, Blogging, Creative Writing
Education
Georgetown University 2009 — 2012
MA, Social and Public Policy
University of Michigan 2001 — 2004
BA, Communications, Political Science
Hub International August 2012 - January 2015
Blue Cross Blue Shield of Michigan August 2007 - August 2012
Michigan Primary Care Partners May 2005 - October 2006
Skills
Health Insurance, Employee Benefits, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Insurance, Call Centers
Education
Ferris State University 1999 — 2004
Bachelor of Science (B.S.), English/Language Arts Teacher Education
Plumbers Wholesale Supply Co October 2008 - Present
Children's Hospital of Michigan March 2014 - April 2014
Blue Cross Blue Shield of Michigan October 2013 - October 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Project Management, Strategic Planning, HIPAA, Medical Terminology, ICD-10, ICD-9-CM, Medical Records, Accounts Receivable, Billing Process, Data Entry, Account Management, Document Preparation, Written Communication, Attention to Detail, Teamwork
Education
Macomb Community College 2006 — 2014
Associates, Health Information Technology
Ferris State University
Health Information Management
Grand Valley State University September 2013 - Present
Blue Cross Blue Shield of Michigan May 2015 - August 2015
Dearborn Country Club May 2013 - April 2015
Skills
Research, Data Analysis, Microsoft Office, SPSS, Statistics, Microsoft Excel
Education
Grand Valley State University 2012 — 2016
Bachelor’s Degree, Statistics
Divine Child
BeBig Digital Marketing (Formerly NexxLoop) 2013 - Present
Blue Cross Blue Shield of Michigan October 2010 - September 2013
Wayne State University September 2007 - April 2010
Wayne State University 2008 - 2008
Skills
Analysis, Human Resources, Project Management, Manage Client..., Business Analysis, Healthcare, Medicare Advantage, Psychology, Training, Coaching, Copywriting, Contact Center...
Education
Wayne State University 2006 — 2010
Bachelor of Arts (B.A.), Psychology - Honors Co-Major, 3.9
Grand Canyon University 2013 — 2014
Master of Science (M.S.) (Graduated May 2014), Psychology, 4.0
High Craft Builders November 2014 - Present
Florida International University September 2013 - September 2014
Eyepartner, Inc. August 2010 - August 2012
Blue Cross Blue Shield of Michigan June 2008 - August 2010
Aflac January 2008 - August 2010
Frito Lay April 2006 - December 2007
TSR Enterprises April 2004 - September 2005
Skills
Project Management, Construction Management, Scheduling, Estimating, Construction Safety, Construction Finance, Social Networking, Marketing, Sales, Social Media Strategist, Management, Social Media
Education
Florida International University 2013 — 2014
Master's Degree, Construction Management
University of Michigan 2003 — 2007
BA, Economics
Troy Athens High School 1999 — 2003
High School Diploma
TD Bank 2015 - Present
Assurant Solutions June 2011 - April 2015
Blue Cross Blue Shield of Michigan January 2011 - April 2011
ACS Technologies January 2010 - May 2010
ACS Technologies January 2010 - May 2010
ADP June 2007 - November 2009
Automatic Data Processing (ADP) June 2007 - October 2009
McDonalds May 2003 - October 2005
Andrews Apparel March 2002 - September 2002
Andrews Apparel March 2002 - September 2002
Skills
Microsoft Office, Visual Basic, Java, Web Design, Customer Service, Microsoft Excel, Access, PowerPoint, Microsoft Word, Public Speaking, Visio, Teamwork, Time Management, Quality Assurance, Analysis, Data Entry, Customer Satisfaction
Education
Francis Marion University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems
Francis Marion University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
University of South Carolina 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blue Cross Blue Shield of Michigan March 2013 - Present
Sodexo/SodexoMAGIC March 2012 - March 2013
Sodexo/SodexoMAGIC January 2012 - March 2013
Sodexo/SodexoMAGIC January 2011 - March 2012
Sodexo/SodexoMAGIC August 2010 - December 2011
LA Fitness April 2009 - August 2010
Skills
New Business Development, Coaching, Leadership, Customer Service, Team Leadership, Inventory Management, Event Management, Management, Equality & Diversity, Multi Tasking, Flexibility, ADP Payroll, Interpersonal Skill, Photoshop, Microsoft Word, PowerPoint, Microsoft Publisher, Microsoft Works, Microsoft Excel, Adobe Acrobat, Data Entry, Event Planning, Microsoft Office, Team Building, Training
Education
Florida Agricultural and Mechanical University 2003 — 2008
B.S., Business Administration
Renaissance High School 1999 — 2003
Blue Cross Blue Shield of Michigan November 2009 - August 2011
Skills
Computer Hardware, Desktop Support, Software Installation, Operating Systems, Technical Support, SQL, Windows Server, IT Service Management, Active Directory, Windows 7, Servers, Troubleshooting, Network Administration, System Administration, Disaster Recovery, VPN, Hardware, SharePoint, Software Documentation, Microsoft Exchange
Education
Wayne County Community College District 2012 — 2014
Associate's degree, Information Technology
Wayne State University 2009 — 2011
Focus-Hope Information Technologies Center 2007 — 2011
John Golding & Associates, LLC July 2011 - Present
Blue Cross Blue Shield of Michigan July 2009 - July 2011
Blue Cross Blue Shield of MichiganNovember June 2007 - July 2009
Blue Cross Blue Shield of Michigan February 1998 - June 2007
Blue Cross Blue Shield of Michigan January 1995 - February 1998
Blue Cross Blue Shield of Michigan January 1989 - January 1995
Blue Cross Blue Shield of Michigan June 1985 - January 1989
Blue Cross Blue Shield of Michigan November 1984 - June 1985
Skills
Data Center, DB2, Coaching, Project Planning, Mainframe, Enterprise Software, Information Technology, HIPAA, Program Management, Employee Benefits, Performance Tuning, Health Insurance, Strategy, System Administration, PMO, Disaster Recovery, Problem Solving, Information Security, SDLC, Process Improvement, Vendor Management, Visio, Healthcare, Requirements Analysis, IT Strategy, Integration, Insurance, Data Warehousing, Team Leadership, Enterprise Architecture, Leadership, Change Management, Networking, Business Analysis
Education
Wayne State University 2002 — 2004
Masters, Individual and Group Counseling
Grand Valley State University 1976 — 1980
Bachelors, Communications
WellCare Health Plans September 2013 - Present
JVS Detroit 2005 - 2015
Blue Cross Blue Shield of Michigan 2010 - 2013
Invescor, Ltd. 2009 - 2010
Amherst Partners 2004 - 2009
M&T Bank 2001 - 2004
Skills
Financial Modeling, Mergers, Financial Analysis, Due Diligence, Valuation, Strategic Planning, Investments, Corporate Finance, Divestitures, Business Valuation, Portfolio Management, Finance, Mergers & Acquisitions, Strategic Financial..., Executive Management, Strategy, Program Management, Training, Management
Education
Loyola University Maryland 2001 — 2003
MBA, Finance
Goucher College 1998 — 2001
Bachelors, Economics & Management
Long long time ago...
Ohio Northern University
CONEXIS, a division of WageWorks, Inc. December 2014 - Present
JPMorgan Chase 2014 - 2014
Blue Cross Blue Shield of Michigan August 2012 - January 2013
Medsons Medical Equipment November 2011 - March 2012
Manor of Wayne Skilled Nursing and Rehabilitation 2007 - 2007
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Data Entry, PowerPoint, Data Analysis, Customer Service, Time Management, Public Speaking, Social Media, Research
Education
University of Michigan-Dearborn 2011 — 2012
Biochemistry
Grand Valley State University 2006 — 2012
Biomedical Science
Blue Cross Blue Shield of Michigan April 2014 - Present
newgate marketing llc March 2012 - March 2014
McCann Erickson December 2007 - February 2012
McCann Erickson May 1999 - November 2007
Skills
Advertising, Marketing, Creative Direction, Web Analytics, Media Planning, Budgets, Integrated Marketing, Project Planning, Digital Marketing, Interactive Marketing, Marketing Communications, Online Advertising, Brand Development, Digital Media, Social Media Marketing, Marketing Strategy, Email Marketing, Direct Marketing, Mobile Marketing, Brand Management
Education
Ferris State University 1983 — 1987
Bachelor of Science (B.S.), Business (Advertising/Public Relations)
Regent's College, London, England 1985 — 1985
Blue Cross Blue Shield of Michigan February 2014 - Present
Blue Cross Blue Shield of Michigan October 2011 - February 2014
Ford Motor Company March 2010 - October 2011
Kelly Services, Inc. May 2007 - April 2009
Delphi Corporation December 2005 - May 2007
LDMI Telecommunications/Ideal Technology Solutions September 2003 - November 2005
Ideal Technology Solutions December 2000 - September 2003
Ideal Technology Solutions January 2000 - December 2000
Campbell-Ewald Advertising October 1997 - January 2000
EDS Corporation January 1996 - October 1997
Skills
Team Building, Data Center, Program Management, Windows, Project Management, Business Analysis, Troubleshooting, Disaster Recovery, Security, Vendor Management, Process Improvement, Visio, ITIL, Windows Server, Network Administration, Active Directory, IT Management, Strategic Planning, SharePoint, Network Security, Leadership, Requirements Analysis, Access, Telecommunications, SDLC, Training, IT Strategy, System Administration, Project Planning, Cross-functional Team..., Analysis, Integration
Education
Florida Agricultural and Mechanical University 1987 — 1992
Bachelor of Science
Murray-Wright High School 1983 — 1987
Federal Reserve System April 2015 - Present
Cerner Corporation June 2011 - April 2015
Security Inspection, Inc. January 2009 - June 2011
Champion Enterprises, Inc February 2008 - October 2008
Blue Cross Blue Shield of Michigan January 2007 - February 2008
TRW Automotive, Inc October 2006 - January 2007
Rochester Christian College May 2003 - August 2006
Skills
AIX, CentOS, Red Hat Linux, Debian, Bash, phpMyAdmin, Wordpress, MySQL, HL7, CCL, Apache, Webmin, Wireshark, Fedora, Linux Tools, LAMP, OpenVPN, Linux, Mirth, Python, Bpython, Vim, Virtualization, VirtualBox
Education
Georgia Institute of Technology 2012 — 2013
"BY WAY of COURSERA", Health Informatics in the Cloud, Passed
Rochester College 2003 — 2009
Bachelors, Computer Systems Management
HCL Technologies November 2014 - March 2015
Blue Cross Blue Shield of Michigan October 2012 - November 2014
Chatham Financial May 2012 - August 2012
Skills
ETL, Data Warehousing, Informatica, Databases, Oracle, OBIEE, Data Modeling, Business Intelligence, SQL, Requirements Analysis, DB2
Education
Franklin & Marshall College
West Chester University of Pennsylvania
BS, Computer Science
Bank of America September 2005 - September 2006
HSBC July 2003 - January 2005
State of Louisiana February 2002 - February 2003
American Express October 1990 - February 2002
Honeywell Aerospace February 1996 - March 1997
Chrysler Group LLC October 1988 - October 1990
Blue Cross Blue Shield of Michigan April 1986 - October 1988
Skills
Business Analysis, Data Analysis, Data Mining, Data Warehousing, Risk Management, Management, Change Management, Database Design, Executive Reporting, Databases, Project Management, SDLC, Software Development, Software Project..., Business Intelligence, Software Engineering, Process Improvement, Leadership, Integration, Requirements Analysis, Analysis, ERP, Business Process..., Analytics, Business Process, CRM, Testing, Quality Assurance, Program Management
Education
Western International University 2010 — 2012
MBA, E-Business/Marketing
Western International University 2008 — 2010
Master of Science (MSc), Information Systems Engineering
Grambling State University 1980 — 1982
B.S., Information Systems/Computer Science
Millennium Software Inc. April 2015 - Present
Otterbase Inc. January 2015 - March 2015
w3r Consulting May 2014 - December 2014
Millenium Software, Inc. June 2012 - May 2014
Cleary University April 2007 - January 2014
RIIS LLC October 2011 - June 2012
Compuware Corporation August 2005 - October 2011
Blue Cross Blue Shield of Michigan February 2008 - July 2009
Ford Motor Company 2003 - 2005
Tellabs Operations December 2000 - September 2002
Skills
Program Management, MS Project, Visio, SharePoint, Process Engineering, Risk Management, Agile Project Management, Microsoft Office, SDLC, CMMI, PMP, Process Improvement, PMO, Agile, Business Analysis, Project Planning, Business Process..., Project Portfolio..., Six Sigma, Team Leadership, Software Project..., Requirements Analysis, Team Building, Problem Solving, Change Management, Requirements Gathering, Strategic Planning, Software Development, Scrum, Analysis, Business Process, Application Development, Cross-functional Team..., SQL, Budgeting, Business Management, Planning, Access, PMBOK, Quality Management, Agile Methodologies, Management, Training, Vendor Management, Integration, Telecommunications, Resource Management, Business Process Design, Software Documentation, Microsoft Project
Education
North Central College 1989 — 1991
MS, Management Information Systems
Governors State University 1978 — 1983
Bachelors, Business Administration
HealthPlus of Michigan September 2012 - Present
Amerisure Mutual Insurance 2008 - September 2012
HMG, LLC January 2008 - October 2008
Blue Cross Blue Shield of Michigan April 2002 - January 2008
Blue Cross Blue Shield of Michigan March 1999 - January 2002
Skills
Employee Benefits, Human Resources, Deferred Compensation, Policy, Recruiting, Personnel Management, Labor Relations, Benefits Administration, Succession Planning, Business Strategy, Leadership, Management, Onboarding, Talent Management, Employee Engagement
Education
Wayne State University 1989 — 1991
M.A., Industrial and Labor Relations
Ferris State University 1982 — 1986
B.S, Health Systems Management
Worldbank November 2014 - Present
Navy Federal Credit Union October 2013 - October 2014
WorldBank November 2012 - October 2013
State of Connecticut April 2012 - October 2012
DTCC October 2011 - March 2012
Blue Cross Blue Shield of Michigan March 2007 - October 2011
Aetna life insurance July 2006 - March 2007
Skills
PeopleSoft, PeopleCode, PeopleTools, SQR, SQL, PL/SQL, Python, Java, JavaScript, iOS Development, Android Development, Artificial Intelligence, Oracle, ERP, SDLC, Software Project..., Business Intelligence, Project Management, Requirements Analysis, Consulting, Business Analysis, Integration, Microsoft Office
Education
Georgia Institute of Technology 2015 — 2017
Masters, Computer Science
University of Wisconsin-Madison 2001 — 2005
BSC, Electrical Engineering
Beaumont Health System October 2013 - Present
Blue Cross Blue Shield of Michigan July 2011 - October 2013
Blue Cross Blue Shield of Michigan 1990 - July 2011
Yeo & Yeo PC 1989 - 1990
Skills
Healthcare, Medicare, Data Analysis, Hospitals, Leadership, Project Management, HIPAA, Healthcare Management, Analysis, Healthcare Industry, Healthcare Information..., Health Insurance, Process Improvement, Healthcare Consulting, Team Leadership, Managed Care, Human Resources
Education
Oakland University 2003 — 2005
MBA, Healthcare Administration
Ferris State University 1985 — 1989
B.S., Accounting
Gordon Food Service May 2015 - Present
Spectrum Health September 2014 - May 2015
Spectrum Health May 2013 - September 2014
Spectrum Health July 2006 - May 2013
Tower Automotive July 2002 - July 2006
Blue Cross Blue Shield of Michigan January 2000 - June 2002
Aquinas College 1996 - 2000
Skills
PeopleSoft, Lawson, API, Benefits, Payroll, Employee Benefits, Documentation, Benefits Administration, Process Improvement, HRIS, Problem Solving, Excel, Microsoft Office, Troubleshooting, Data Analysis, Analysis, Business Analysis, Crystal Reports, Team Building, Microsoft Excel, Software Documentation, Management, Leadership Development, Human Resources, Time Management, Employee Relations, Integration
Education
University of Phoenix - West Michigan Campus 2001 — 2003
MAOM, Organizational Management
Indiana State University 1995 — 1996
Grand Valley State University 1990 — 1995
Bachelors, Political Science
Grandville 1986 — 1990
High School Diploma
Bridgeport 1978 — 1984
Cengage Learning February 2014 - Present
Blue Cross Blue Shield of Michigan April 2012 - February 2014
Strategic Services Group, Inc. March 2008 - April 2012
Strategic Benefit Services 2007 - 2008
Strategic Benefit Services March 2006 - 2007
Education
Grand Valley State University 2000 — 2004
BA, English, Language Arts
US Department of Homeland Security December 2008 - Present
Progressive Insurance November 1998 - December 2008
Blue Cross Blue Shield of Michigan 1999 - 2000
EDS March 1998 - October 1998
Education
University of Michigan 1994 — 1996
Florida State University 1990 — 1993
AA, Liberal Arts
Blue Cross Blue Shield of Michigan May 2008 - Present
OptionCare Specialty Pharmacy January 2007 - May 2008
CVS Pharmacy March 2004 - December 2006
Skills
Managed Care, Long-term Care, Pharmacy, Health Insurance, Healthcare Information..., Healthcare, Clinical Research, Hospitals, Medicare, Pharmacy Benefit..., Utilization Management, Medicaid, Disease Management, Medicare Part D, Healthcare Management, Employee Benefits, Insurance, HIPAA, Pharmacy Automation, Pharmacists
Education
Ferris State University 1998 — 2002
Priority Health July 2012 - Present
Priority Health April 2007 - June 2012
Care Choices HMO June 2004 - April 2007
Blue Cross Blue Shield of Michigan March 1999 - June 2004
Education
Ferris State University
Bachelor of Science (BS), Pharmacy
High School
OptumInsight November 2009 - Present
First Data Government Solutions August 2009 - December 2009
Blue Cross Blue Shield of Michigan May 2009 - July 2009
Thomson Reuters June 2008 - May 2009
Thomson Reuters May 2005 - June 2008
Altarum December 2000 - February 2005
University of Michigan - Health Services Research Institute March 1999 - December 2000
Superior Consultant Co - Chi Systems Division 1995 - 1999
Skills
Healthcare Information..., Project Management, Management Consulting, PMP, Healthcare Management, Healthcare, Medicaid, HIPAA, Software Development, Software Project..., Vendor Management, Business Analysis, Health Policy, Data Analysis, Policy, Program Management, Integration, Informatics, Process Improvement, Healthcare Consulting, Business Process, Management, Leadership, Medicare, Performance Improvement, Cross-functional Team..., Business Intelligence, Healthcare Industry, Business Process..., Software Documentation, Managed Care, Analytics
Education
University of Michigan 1998 — 2000
MHSA, Health Services Administration
Grand Valley State University 1990 — 1992
BS, Health Sciences
Blue Care Network December 2008 - Present
EDS, an HP Company January 2008 - August 2008
Blue Cross Blue Shield of Michigan January 2007 - December 2007
DST Healthcare Solutions, Inc 2005 - 2006
CSC 1999 - 2005
BellSouth 1998 - 1999
Burr & Forman LLP 1995 - 1998
Stainless Inc 1992 - 1994
Stainless Inc 1992 - 1994
Ocwen Financial Corporation 1990 - 1992
Skills
Budgets, Process Improvement, Requirements Analysis, Leadership, Microsoft Office, Project Management, Integration, Coaching, SDLC, Quality Assurance, Visio, Management, Software Development, Program Management, Business Analysis, PMO, PMP, Vendor Management, Project Portfolio..., Software Documentation, Business Process..., Software Project..., MS Project, Microsoft Project, Business Strategy, Executive Management, Healthcare Information..., Agile Methodologies, IT Strategy, Business Intelligence, Requirements Gathering
Education
Florida Atlantic University 1990 — 1992
BBA, Computer Systems
City of Haines City March 2013 - October 2013
Lake County Board of County Commissioners March 2011 - November 2012
Martin County Board of County Commissioners November 2008 - March 2011
Blue Cross Blue Shield of Michigan July 2006 - October 2008
Dematic Corp September 2004 - July 2006
Dematic Corp January 2003 - September 2004
Dematic Corp November 2000 - January 2003
Blue Cross Blue Shield of Michigan May 1996 - November 2000
Skills
Talent Management, Labor Relations, Human Resources..., Employee Relations, Labor Contract..., Strategic Human..., Workforce Planning, Management Coaching, HRIS
Education
Grand Valley State University
BBA
Mercer March 2013 - Present
Milliman December 2010 - October 2012
Blue Cross Blue Shield of Michigan December 2007 - December 2010
MEEMIC Insurance Company July 2006 - October 2007
Watson Wyatt 2004 - 2006
Skills
Actuarial, Actuarial Science, Health Insurance, Retirement, Underwriting, Insurance
Education
Ferris State University 2001 — 2004
Bachelor of Science (B.S.), Applied Mathematics
Blue Cross Blue Shield of Michigan 2011 - Present
Maxim Healthcare Services January 2010 - January 2011
Skills
Nursing, Acute Care, Inpatient, Medication..., Hospitals, ICU, IV, Disease Management, Medicare, Medicine, Healthcare, Medicaid, HIPAA, Managed Care
Education
Grand Canyon University 2013 — 2016
Mastor of Business Administration, Business Administration and Management, General, 4.0
Michigan State University 1979 — 1984
BSN, Nursing
University of Illinois at Chicago
Nursing Education
Vieth Consulting August 2014 - Present
John Zomer Designs March 2010 - Present
Central Michigan Graphics June 2012 - August 2014
M3 (Motion, Marketing & Media) June 2011 - August 2011
Swank Audio Visuals October 2007 - August 2009
Blue Cross Blue Shield of Michigan May 2007 - October 2007
Amway Grand Plaza Hotel 2005 - 2007
Dynamite Sound Projects February 2004 - February 2005
Skills
Graphic Design, Web Design, Responsive Web Design, Typography, Logo Design, Layout, Graphics, Illustrator, Photoshop, InDesign, Project Management, Wide Format Printing, Vehicle Wrap Design, Presentation Design, Production Managment, Vinyl Cutting, Prezi, Mac, Multimedia, Brochures, Adobe Acrobat, Microsoft Office, Sound, Audio Engineering, Video, Pro Tools, Lighting, AV, Management, Adobe Creative Suite, Bootstrap, CSS, HTML5, SVG
Education
Lansing Community College 2010 — 2012
Associate of Arts (A.A.), Graphic Design, 3.72
Full Sail University 2002 — 2003
Associate of Science, Recording Arts
St. John Providence Health System July 2014 - Present
Blue Cross Blue Shield of Michigan July 2012 - June 2014
Blue Cross Blue Shield of Michigan March 2011 - June 2012
HealthPlus of Michigan 2009 - 2011
HealthPlus of Michigan 2004 - 2010
Skills
Managed Care, Medicare Part D, Pharmacy, Informatics, Pharmacy Benefit..., Healthcare, Medicare, Medicaid, Utilization Management, Healthcare Management, PPO, Pharmacists, Cross-functional Team..., Process Improvement, Disease Management, Clinical Research, HIPAA, Health Insurance, Healthcare Information..., Hospitals, Provider Relations, Quality Improvement, Health Policy, Healthcare Consulting, Healthcare Industry, Leadership, Strategy
Education
Ferris State University
BS, Pharmacy
National Association of Public Hospitals at NYU
Management Fellowship, Public Administration
Wayne State University
MBA, Management
Steelcase July 2013 - Present
Meijer December 2010 - June 2013
Blue Cross Blue Shield of Michigan June 2009 - December 2010
KPMG August 2007 - March 2009
Skills
IT Audit, Internal Audit, Sarbanes-Oxley Act, CISA, Auditing, Enterprise Risk..., Data Mining, .NET, SQL, C#, VB.NET, Information Security, Database Design, Information Security..., Internal Controls, Risk Management, Risk Assessment, IT Strategy, External Audit, Governance
Education
Grand Valley State University 2005 — 2007
BBA, Accounting
University of Michigan 2002 — 2004
Mechanical Engineering
Blue Cross Blue Shield of Michigan December 2003 - Present
Apria Healthcare June 2000 - June 2001
Skills
Insurance, Customer Service, Excel, Word, PowerPoint, Microsoft Office, SharePoint, Software Documentation
Education
Finlandia University 1981 — 1983
Quicken Loans March 2012 - Present
Acxiom September 2010 - March 2012
Technisource June 2010 - September 2010
Nationwide Insurance 2005 - 2009
Blue Cross Blue Shield of Michigan July 1987 - November 2003
Skills
User Acceptance Testing, SDLC, Test Planning, Requirements Gathering, Agile Methodologies, Visio, SQL, Business Analysis, Software Documentation, CRM, Oracle, Test Cases, Business Requirements, Testing, Requirements Analysis
Education
Wayne State University 1985 — 1991
Bachelor of Arts, Humanities, Business Administration
Ferris State University 1967 — 1968
N/A, Business Administration/Business Education
Blue Cross Blue Shield of Michigan November 2006 - Present
Siemens Industry December 2005 - October 2006
DaimlerChrysler March 1997 - November 2005
Haworth August 1995 - March 1997
Army National Guard 1991 - 1995
US Army June 1988 - December 1991
Education
Ferris State University 1997 — 2002
Masters of Science in Information Systems Management, Information Systems, 3.9
Ferris State University 1991 — 1995
Bachelor of Science in Computer Information Systems, Computer Science, 3.5
RSI Logistics, Inc. April 2012 - Present
FIS January 2011 - March 2012
Blue Cross Blue Shield of Michigan July 2009 - January 2011
Sturdy Corporation April 2001 - June 2009
Sturdy Corporation October 1994 - April 2001
Design Linc August 1992 - July 1994
Education
Walsh College 2006 — 2007
Graduate Certificate, Project Management
Ford Motor Company Development Program 2005 — 2005
Certification, Consumer Driven 6-Sigma Green Belt
Walsh College 2001 — 2002
Graduate Certificate, e-Marketing
Walsh College 1998 — 2001
Masters, Master of Business Administration
Ferris State University 1988 — 1991
Bachelor of Science in Business, Quantitative Business
Ferris State University 1985 — 1988
Associate Degree in Applied Science, Industrial Electronics Technology
Blue Cross Blue Shield of Michigan May 2015 - Present
Strategic Staffing Solutions June 2010 - May 2015
IWestTech August 2009 - October 2009
IWestTech December 2008 - August 2009
Affiliated Computer Services, Inc. August 2005 - November 2008
CDI Corporation August 2004 - August 2005
Electronic Data Systems (EDS) February 1992 - July 2004
Education
Ferris State University 1987 — 1992
Bachlors, Computer Information Systems
Ferris State University
Capgemini April 2011 - December 2012
Capgemini Consulting October 2010 - March 2011
Blue Cross Blue Shield of Michigan June 2010 - October 2010
Capgemini Consulting February 2010 - March 2010
Capgemini Consulting March 2009 - December 2009
CDI October 2008 - March 2009
Quicken Loans November 2006 - May 2008
Troy School District December 1999 - November 2006
Skills
PMP, ITIL, Process Improvement, Vendor Management, SDLC, SharePoint
Education
Grand Valley State University
Bachelor's of Arts, Political Scienc
Blue Cross Blue Shield of Michigan
Skills
Analysis, Data Analysis, Process Improvement
Education
Grand Canyon University
NOAA Affiliate July 2014 - Present
Blue Cross Blue Shield of Michigan May 2012 - August 2012
RoweLaw LLC May 2011 - August 2011
Regis University May 2009 - May 2010
UBS May 2008 - September 2008
Skills
Westlaw, LexisNexis, Microsoft Office: Word,..., Research and analytical..., Written and oral..., Business planning and..., financial goal analysis, Accounting, Bankruptcy, Customer Service, Finance, Leadership, Legal Research, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Financial Analysis
Education
Florida Coastal School of Law 2010 — 2013
Juris Doctor, Law
Regis University 2006 — 2010
Bachelors of Science in Business Administration, Business Administration- Finance, Management, and Marketing
Web Jelly LLC February 2013 - Present
Ford Motor Company June 2011 - September 2013
Blue Cross Blue Shield of Michigan September 2010 - March 2011
Hewlett-Packard November 2009 - August 2010
AVL August 2008 - September 2009
Entertainment Publications Inc June 2007 - February 2008
IBM November 2005 - May 2007
Comcast June 2004 - November 2005
Skills
Windows Server, Troubleshooting, Hardware, Networking, Technical Support, Software Installation, Switches, Active Directory, Citrix, System Deployment, Security, Servers, VoIP, Laptops, VPN, Software Documentation, ASP.NET MVC
Education
Grand Circus Experience IT 2014 — 2014
ASP.NET MVC 5, Entity Framework 5/6, Visual Studio 2013, SQLServer2008
Focus-Hope Information Technologies Center 2003 — 2004
A+ certified, Computer and Information Sciences and Support Services
Blue Cross Blue Shield of Michigan August 2012 - Present
Greenridge Realty January 2012 - August 2012
X-Rite Inc 1993 - 2011
Skills
Team Building, Process Improvement, Lean Manufacturing, Team Leadership, Microsoft Word, Microsoft Excel, Troubleshooting, Manufacturing, Project Management, Microsoft Office, Customer Service, Cross-functional Team..., Continuous Improvement, Leadership, Sales, Marketing Strategy, Strategic Planning
Education
Grand Rapids Community College
Henry Ford Health System December 2014 - Present
Diane Valade October 2013 - December 2014
Blue Cross Blue Shield of Michigan November 2009 - September 2013
Blue Cross Blue Shield of Michigan 2009 - 2013
Blue Cross Blue Shield of Michigan 2000 - 2009
Skills
Medicare, Fundraising, Healthcare, Non-profits, Health Insurance, HIPAA, Managed Care, Nonprofits, Healthcare Consulting, Healthcare Management, Health Policy, Case Management, Medicaid, Program Management, Grants, Leadership, Strategic Planning
Education
Wayne State University School of Medicine 1979 — 1981
MS, Community Health
Grand Valley State University 1973 — 1977
BS, Bio-psychology
Berkley High School 1970 — 1973
Diploma
Blue Cross Blue Shield of Michigan May 2008 - Present
Skills
Process Improvement, Data Analysis, Insurance, Strategic Planning, Health Insurance, Customer Service, Microsoft Excel, Microsoft Office, Financial Analysis, Leadership, Medicare, Underwriting
Education
Grand Valley State University 2003 — 2007
Bachelor's degree, Accounting and Finance
Blue Cross Blue Shield of Michigan April 2014 - Present
PetSmart September 2011 - April 2014
Macy's March 2011 - March 2012
Saint Mary's Health Care August 2011 - December 2011
Grand Valley Lanthorn January 2009 - October 2009
Skills
Press Releases, Writing, Public Relations, Marketing Communications, Communications Research, Public Health, Healthcare, Advertising, Social Media, Human Resources, Public Speaking, PowerPoint, Microsoft Word, Customer Service, Teamwork
Education
Grand Valley State University 2007 — 2011
B.S., Health Communication, Public Relations
Salem High School 2003 — 2007
Diploma, 4 years
Blue Cross Blue Shield of Michigan CashierSears Holdings CorporationOctober 2010 - December 2010
The Home Depot April 2010 - August 2010
MBS Training Center September 2002 - June 2006
Illustrious Limousines August 2002 - June 2005
Education
Communication and Media Arts
College Prep
Grambling State University
Major Psychology
Blue Cross Blue Shield of Michigan September 2012 - Present
ARAMARK March 2009 - September 2012
Skills
Customer Service, Food Service, Event Planning, Event Management, Food, Hospitality, Food & Beverage, Menu Development
Education
Grand Valley State University 2004 — 2008
Bachelor of Science, Hospitality and Tourism Management, Event Planning
Blue Cross Blue Shield of Michigan September 2003 - Present
Blue Cross Blue Shield of Michigan September 1998 - September 2003
Education
Ferris State University
Bachelor's Degree, Ornamental Horticulture
DenteMax July 2009 - Present
DenteMax January 2008 - June 2009
Blue Cross Blue Shield of Michigan February 2001 - December 2007
Blue Cross Blue Shield of Michigan November 1997 - January 2001
Skills
Dentistry, Insurance, Healthcare, Provider Relations, PPO, Credentialing, Claims Resolution, Health Insurance, Leadership, Health Policy, Medicare, HIPAA, Network Development, Employee Benefits, Process Improvement, Healthcare Industry, Provider Networks, Managed Care
Education
University of Michigan - Dearborn
BGS, Business/Communication/Psychology
Ferris State University
AAS, Dental Hygiene
Otsuka Pharmaceutical Companies (U.S.) November 2014 - Present
Aetna May 2013 - November 2014
Catamaran January 2012 - May 2013
Blue Cross Blue Shield of Michigan January 2006 - January 2012
PharMerica 2003 - 2005
AstraZeneca 2002 - 2003
University of Michigan - HomeMed April 2000 - October 2001
Skills
Pharmacy, Pharmacy Benefit..., Managed Care, Pharmacists, Medication Therapy..., Medicare Part D, Pharmaceutical Industry, Clinical Research, Healthcare, Oncology, Disease Management, Hospitals, Home Infusion, Utilization Management, Pharmacy Automation
Education
Ferris State University
Doctor of Pharmacy (Pharm.D.), Pharmacy
Detroit Medical Center
General Residency, Pharmacy
Betz Industries (contract) April 2013 - Present
American Red Cross August 2006 - April 2013
World Mission 2005 - 2006
The Granger Group 2004 - 2005
(GVSU) Office Team 2001 - 2004
Blue Cross Blue Shield of Michigan 1998 - 2000
Tuck Hinton Architects 1996 - 1997
Skills
Web Development, ASP.NET MVC, C#, T-SQL,..., Microsoft SQL Server, Databases, Data Analysis, Crystal Reports, Visual Studio, JUnit, NetBeans, Eclipse, Raiser’s Edge, Access, Microsoft Office..., Training, Project Management, Nonprofits, Volunteer Management, Fundraising
Education
Grand Valley State University 2008 — 2012
Master's degree, Computer Information Systems
Western Michigan University
Bachelor's degree, Communications major, with a Computer Science minor
Blue Cross Blue Shield of Michigan November 2009 - Present
Blue Cross Blue Shield of Michigan June 2007 - November 2009
Blue Cross Blue Shield of Michigan May 2000 - June 2007
Skills
Insurance, Litigation, Legal Research, Corporate Law, Legal Writing, Medicare, Appeals, Employment Law, Privacy Law, Commercial Litigation, HIPAA, Claim, Healthcare, Westlaw, Medicaid, Mediation, Civil Litigation, Contract Negotiation, Arbitration
Education
University of Detroit Mercy School of Law
Juris Doctor, Law
Walsh College of Accountancy and Business Administration
Master of Science (MS), Cum Laude, Corporate Finance
Wayne State University
Bachelor of Arts (B.A.), Economics
Ferris State University
Associate of Arts (A.A.), Pre-Law Studies
Chelsea High School
High School
Blue Cross Blue Shield of Michigan Business Analyst / Project CoordinatorHewlett-Packard2011 - 2012
Skills
ITIL
Education
Florida A&M University 1988 — 1990
Employee Benefit Services January 1995 - Present
Employee Benefit Services 1995 - Present
Blue Cross Blue Shield of Michigan 1990 - 1995
Skills
Health Insurance, Insurance, Auto insurance, Customer Service, Sales, Employee Benefits, Life Insurance, Disability Insurance, Strategic Planning, Team Building, Underwriting, Term Life Insurance, Account Management
Education
Ferris State University 1982 — 1987
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Ba in management and finance
Fairway Farms Swim Club January 2009 - Present
Fairway Farms Swim Club January 2009 - Present
Blue Cross Blue Shield of Michigan 2015 - 2015
Education
Grand Valley State University 2011 — 2015
Bachelor of Science, Computer Science
Grand Valley State University 2011 — 2015
Bachelor of Science (BS), Computer Science
Blue Cross Blue Shield of Michigan July 2012 - Present
Blue Cross Blue Shield of Michigan August 2007 - July 2012
Blue Cross Blue Shield of Michigan January 2001 - August 2007
Education
Ferris State University
Grand Rapids Community College
Associate of Arts (A.A.)
Lowell High School