Capital One
Industry: Bank holding company
DescriptionCapital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia. Capital One is ranked 10th on the list of largest banks in the United States by assets. Headquarters: McLean, Virginia, United States CEO: Richard Fairbank (Jul 26, 1994–) Revenue: 27.24 billion USD (2017) Number of employees: 49,301 (2017) Subsidiaries: Capital One Investing, Paribus, Did you know: Capital One is the 10th-largest bank in the US by total assets ($363 B). wikipedia.org
Capital One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Capital One Salaries. You can even request information on how much does Capital One pay if you want to. Learn about salaries, pros and cons of working for Capital One directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
20,290 Capital One employees in database. Find out everything there's to know about Capital One employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Capital One Employees
Capital One August 2014 - Present
Capital One 2012 - Present
ING DIRECT August 2008 - December 2012
ING DIRECT June 2006 - August 2008
Skills
Situational Self..., Program Facilitation, Large Group Facilitation, Employee Engagement, Talent Management, Event Planning, Customer Service, Situational Leadership, Workshop Facilitation, Interviews, Coaching, Sales, Organizational..., Team Building, Leadership, Training, Performance Management, Management, Employee Relations, Onboarding, Leadership Development, Employee Training, Human Resources, Change Management, Recruiting, Talent Acquisition, Succession Planning, New Hire Orientations, Call Centers, Organizational..., Conflict Resolution, Workforce Planning, Training Delivery
Education
Capella University 2013 — 2016
Master's degree Leadership Coaching Psychology
Capella University 2013 — 2016
Master's degree Industrial and Organizational Psychology
University of Minnesota Duluth 1999 — 2003
Bachelor of Arts, Sociology/Criminology and Communications
Bank of America September 2015 - Present
Santander Bank, N.A. June 2014 - Present
Capital One December 2012 - June 2014
Capital One 2012 - June 2014
GNC February 2012 - December 2012
GNC July 2011 - February 2012
GNC April 2011 - July 2011
Skills
Bilingual, French to English, English to French, Retail Sales, Visual Merchandising, Retail, Merchandising, Cashiering, Inventory Management, Sales, Customer Service, Cash Register, Customer Satisfaction, Profit, Window Displays, Time Management, Store Management, Data Entry, Leadership, Banking, Finance, Financial Analysis, Management, Microsoft Excel, Retail Banking, Credit, Loans, Cross Selling
Education
University of Science and Arts of Oklahoma 2009 — 2010
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Cameron University 2008 — 2008
Business Administration and Management, General
Tax & Financial Services - Palo Alto August 2007 - Present
Engelman Accountancy September 2008 - June 2009
Liberty Tax Service November 2002 - June 2007
Capital One February 2001 - February 2002
Skills
QuickBooks, Tax, Financial Reporting, Account Reconciliation, General Ledger, Accounts Payable, Accounting, Payroll, Accounts Receivable, Bank Reconciliation, Tax Preparation, Bookkeeping, Income Tax, Payroll Taxes, Corporate Tax, Tax Returns, Budgets, Invoicing, Cash Management, Analysis, Sarbanes-Oxley Act, Revenue Recognition, Access
Education
California State University-East Bay 2010 — 2012
MS in Accounting, Taxation
University of Houston 1994 — 1999
Bachelors, Management Information Systems
West Marine February 2015 - Present
Capital One March 2013 - September 2014
Capital One March 2009 - March 2012
Skills
Risk Management, Banking, Financial Modeling, Process Improvement, Business Analysis, Portfolio Management, Credit Cards, Financial Services, Vendor Management, Credit Risk, Financial Risk, Credit, Retail Banking, Financial Analysis
Education
California State University-Sacramento 1988 — 1990
Criminal Justice and Corrections
Hartnell College 1986 — 1988
TransUnion June 2015 - Present
Capital One February 2014 - June 2015
Capital One February 2013 - February 2014
American Family Insurance August 2012 - February 2013
American Family Insurance May 2011 - August 2012
American Family Insurance May 2007 - May 2011
American Family Insurance July 2006 - May 2007
American Family Insurance February 2003 - July 2006
American Family Insurance May 2002 - February 2003
University of Wisconsin-Madison December 1997 - May 2002
Skills
Testing, Quality Assurance, Test Automation, Regression Testing, Scrum, Process Improvement, Insurance, SDLC, RUP, Resource Management, Guidewire, Policy Center, Agile Methodologies, Agile Testing, Scaled Agile Framework..., Business Analysis, Integration, Requirements Analysis, Requirements Gathering, Software Documentation, Software Project..., Test Management, Test Planning
Education
Cardinal Stritch University 2007 — 2010
MBA, Business Administration and Management, General
University of Wisconsin-Madison 1996 — 2001
BS, History
Capital One February 2014 - Present
Capital One May 2012 - February 2014
HSBC November 2008 - May 2012
HSBC August 2006 - November 2008
Chateau on the Lake January 2003 - August 2006
Skills
Credit, Portfolio Management, Coaching, Training, Banking, Risk Management, Credit Cards, Credit Risk, Financial Analysis, Financial Services, Financial Modeling, Leadership, Customer Service, Team Management, Customer Experience, Performance Management, Management, Cross-functional Team..., Process Improvement, Customer Satisfaction, Strategic Planning, Public Speaking, Project Management, Team Building
Education
Virginia Beach Theological Seminary 2007 — 2011
Master of Divinity (M.Div.), Theology/Theological Studies
Calvary Bible College and Theological Seminary 2001 — 2004
Bachelor of Arts (B.A.)
Capital One July 2012 - Present
IMP International Inc December 2011 - June 2012
IMP International Inc July 2010 - December 2011
Warner Music Group January 2010 - June 2010
Skills
Teradata, SAS programming, Analysis
Education
California State University-Los Angeles 2008 — 2010
Master, Accounting
Restaurant.com April 2013 - Present
Capital One March 2013 - July 2013
CMScentral.net, Inc. November 2009 - July 2013
HSBC January 2012 - March 2013
United Airlines October 2011 - January 2012
Lowe's Home Improvement May 2011 - October 2011
Verizon Wireless December 2010 - April 2011
Illinois Physicians Network, LLC December 2009 - November 2010
NetCloud.com May 2009 - December 2009
California State University August 2007 - May 2009
Skills
Cisco Switches, Firewalls, Routing, CCNA, Network Security, Network Administration, CCNP, Project Management, IT Management, Circuit Analysis, VPN, Troubleshooting, TCP/IP, Cisco IOS, Switches, Cisco Technologies, OSPF, Routers, DNS, Security, Microsoft SQL Server, Data Center, IP, BGP, Active Directory, Servers, Windows Server, WAN, Network Architecture, VoIP, Virtualization, Cisco Routers, Wireless Networking, Microsoft Exchange, System Administration, MPLS, Cisco Nexus
Education
California State University 2007 — 2010
Masters, Computer Science
California State University-Chico 2007 — 2010
Master of .Science, Computer Science
Pune University 2003 — 2007
Bachelor of Science, Computer Engineering
Pune University 2003 — 2007
Bachelors, Computer Science
University of Mumbai 2000 — 2003
Diploma in Computer Engineering, Computer Science
Infant Jesus
Nike/Vanderhouwen November 2014 - Present
UTi Worldwide May 2014 - October 2014
Capital One May 2012 - January 2014
HSBC December 2005 - May 2012
II-VI Incorporated November 1999 - December 2005
Chevron May 1985 - November 1999
Skills
Business Analysis, SDLC, Credit Cards, Project Management, Vendor Management, PMP, Program Management, Requirements Analysis, Business Requirements, Project Planning, Business Process..., Testing, Analysis, Business Intelligence, Requirements Gathering, PMO, Visio, Project Delivery
Education
Villanova University 2003 — 2004
Masters Certificate, Information Technology Project Management
California State University-Hayward 1979 — 1982
BS, Business Administration Information Systems
Capital One February 2012 - Present
ING DIRECT ShareBuilder July 2000 - February 2012
Word Entertainment (Division of Gaylord Entertainment Group) 1990 - 1997
Skills
Online Advertising, Digital Marketing, Digital Media, Lead Generation, Marketing, Customer Acquisition, SEO, Affiliate Marketing, Competitive Analysis, Direct Marketing, Display Advertising, Social Media Marketing, Leadership, Search Advertising, Online Marketing, Advertising, Analytics, Management, Email Marketing, Interactive Advertising, Analysis, Strategic Partnerships, Strategy, Web Analytics, Direct Mail, Start-ups, Mergers & Acquisitions, SEM, E-commerce, Strategic Planning, Market Research, Business Development, Marketing Strategy, Web Marketing, Product Marketing, Business Planning, Omniture, Product Management, Segmentation, Brand Marketing, Agile Methodologies, Traditional Media, Positioning, Creative Campaign..., A/B Testing, Multivariate Testing, Social Media, Integrated Marketing
Education
University of Washington, Michael G. Foster School of Business 1997 — 1999
MBA, Marketing
Calvin College
Bachelor's degree, Communications and Journalism
The Flatiron School September 2014 - December 2014
Capital One August 2013 - September 2014
Capital One July 2012 - August 2013
Skills
iOS Development, Objective-C, User Experience Design, Github, Unit Testing, SQL, Tableau, Data Analysis, Teradata
Education
California Institute of Technology 2008 — 2012
Bachelor of Science
The University of Edinburgh 2011 — 2011
Capital One June 2011 - Present
Marriott Hotels October 2006 - July 2011
US Marine Corps January 2001 - October 2006
Skills
Customer Service, Credit, Loans, Microsoft Office, Team Building, Strategic Planning, Management, Sales Management, Account Management, Data Analysis, Negotiation, Microsoft Excel, Customer Satisfaction, Security, Project Management, Logistics, Contract Negotiation, Time Management, PowerPoint, Salesforce.com
Education
California State University-Fullerton 2006 — 2008
Bachelor's degree, Business Administration and Management, General
Orange Coast College 2002 — 2004
AA, Business
Capital One October 2014 - Present
Capital One November 2012 - October 2014
JH Darbie & Co 2012 - November 2012
Biago Media September 2011 - August 2012
Rugs and More December 2010 - August 2012
Law Offices of Allison B. Margolin July 2007 - September 2010
Skills
Excel, PowerPoint, Multilingual, Written Skills, Internet, German, Farsi, Inter-personal, Social, Attention To Detail, Exceptional verbal, Communication Written, Magento, Joomla, Customer Relations, Customer Retention, Microsoft Excel, Customer Service, Banking, Banking Relationships, E-commerce, Web Analytics, Access, Online Marketing, Credit, Invoicing, Finance, Analytics, Leadership, Corporate Finance, Management, Strategy, Customer Experience, Sales, Financial Analysis, Social Media, Microsoft Office
Education
California State University-Northridge 2009 — 2011
Bachelor of Science (B.S.), Finance, General
California State University-Northridge 2009 — 2011
Bachelor's of Science, Finance, General
Capital One August 2013 - Present
Barnhardt Business Solutions June 2011 - Present
Skills
Strategic Planning, Leadership Development, Public Speaking, Leadership, Coaching, Team Building, Non-profits, Microsoft Office, Event Planning, Community Outreach, Nonprofits, Fundraising, Organizational..., Customer Service, Government, Management, Policy, Program Development, Program Management, Public Relations, Staff Development, Training, Volunteer Management, Social Networking, Team Leadership
Education
Capella University 2014 — 2016
Master of Business Administration (M.B.A.), Marketing
Virginia University of Lynchburg 2009 — 2011
BS, Organizational Management
Capital One October 2013 - Present
Capital One June 2014 - May 2015
Capital One March 2013 - October 2013
Capital One October 2011 - March 2013
New Horizons Counseling Center May 2009 - October 2011
Eagle Sentry March 2008 - January 2009
Steelman Partners February 2006 - July 2007
Skills
Customer Service, Data Entry, Outlook, Training, Call Centers, Time Management, Data Analysis, Teamwork, Coaching, Microsoft Office, Financial Services, Process Improvement, Risk Management, Banking, Credit, Credit Cards, Research, Business Analysis
Education
Capella University 2013 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General
College of Southern Nevada
Associate of Arts (A.A.), Business Administration and Management, General
Freelance musician and composer January 1939 - Present
Jack's Cats August 1939 - Present
Swingology May 1939 - July 2013
Capital One 1997 - 2000
Skills
Jazz, Music, Band, Creative Direction, Musicians, Clarinet, Songwriting, Vocalist, Sound, Songs, Composition, Recording, Music Industry, Concerts, Ensemble
Education
California State University-Long Beach 1935 — 1939
Bachelor of Fine Arts (BFA)
Capital One February 2015 - Present
Great River Federal Credit Union October 2013 - February 2015
American Portfolio Mortgage Corporation February 2013 - August 2013
Wells Fargo Home Mortgage July 2012 - February 2013
RBC Wealth Management September 2007 - July 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Administrative..., Office Administration, Outlook, Office Management, First Time Home Buyers, Microsoft Word, Event Management, Marketing, PowerPoint, Sales, Retail, Leadership, Team Building, Management, Event Planning
Education
Capella University
St. Cloud State University
H&R Block December 2014 - Present
Samsung Telecommunications USA July 2014 - October 2014
Best Buy July 2010 - May 2014
Best Buy May 2005 - July 2010
Best Buy October 2000 - May 2005
Capital One May 1997 - August 2000
Skills
Big Box, Store Management, Merchandising, Loss Prevention, Retail, Multi-Unit Management, Visual Merchandising, Store Operations, Driving Results, Profit, Retail Sales, Multi-channel Retail, Multi-unit, Planograms, Assortment, Shrinkage, New Store Openings, Inventory Management, Inventory Control, Sales Management, Customer Satisfaction, People Development, Associate Development, Sales, District Management, Customer Service, Customer Experience, Team Building, Forecasting, Multi-unit Retail..., POS, Customer Retention, Consumer Electronics, Coaching, P, Business Operations, Performance Management, P&L, Leadership, Income Statement, Sales Operations, P&L Management, Management, Hiring, Leadership Development
Education
Capella University 2011 — 2014
Master of Business Administration (M.B.A.), H.R.M, and Project Management, Business with a concentration in Human Resources and Project Management, 4.0
Medaille College 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business, Finance, Accounting, Statistics, Economics, Magna cum Laude
Capital One April 2013 - Present
Capital One May 2011 - April 2013
Quest Diagnostics August 2005 - April 2011
IKON Office Solutions August 2004 - August 2005
Skills
Program Management..., Six Sigma, Certified Scrum Master..., Sarbanes-Oxley Act, Project Management..., SDLC, Leadership
Education
Capella University 2010 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General
West Chester University of Pennsylvania 2000 — 2003
Business Administration and Management, General
Capital One January 2013 - Present
Bank of America March 2011 - January 2013
Bank of America November 2009 - February 2011
Bank of America July 2007 - November 2009
University of Georgia August 2005 - May 2007
Liberty Mutual June 2006 - August 2006
Wells Fargo Bank September 2003 - July 2005
Wells Fargo October 1999 - September 2003
Wells Fargo 1998 - 1999
Skills
Program Management, Software Project..., Project Management, Corporate Real Estate, CMBS, Financial Reporting, Financial Analysis, Green Belt, PMP, Merger Support, Cross-functional Team..., Integration, Budgets, Risk Management, Leadership, Management, Banking, Portfolio Management, Six Sigma, Vendor Management, Project Portfolio..., Mergers & Acquisitions, Software Documentation, Business Process..., Change Management, Outsourcing, Process Improvement
Education
University of Georgia - Terry College of Business 2005 — 2007
MBA, Operations, Risk Management, IT
University of California, Berkeley 2002 — 2005
Certificate of, Project Management
California State University-Los Angeles 1997 — 1998
BA, Economics
Capital One January 2012 - Present
Capital One October 2006 - December 2011
Capital One Auto Finance January 2003 - September 2006
Skills
Risk Management, AML, Auditing, Training, Enterprise Risk..., USA PATRIOT Act, Internal Controls, OFAC, Bank Secrecy Act, Credit Cards, Banking, Credit Risk, Credit, KYC
Education
American Bankers Association National and Graduate Compliance School 2004 — 2005
Cameron University 1984 — 1989
Bachelor of Business Administration (BBA), Econo
MacArthur 1982 — 1984
Child Care Aware(R) of America March 2013 - September 2013
Veri-Tax January 2012 - February 2013
Jamestown-Yorktown Foundation June 2011 - July 2011
Capital One June 2010 - August 2010
Skills
Adobe Software, Photoshop, Microsoft Office, Analysis, Facebook, Newsletters, InDesign, Microsoft Word, Event Planning, Interviews, Human Resources
Education
The College of William and Mary 2008 — 2011
Bachelor of Arts, History
California State University-Fullerton 2007 — 2008
Capital One April 2014 - Present
HSBC June 2010 - April 2014
Gateway Longview September 2009 - June 2010
Big Brothers Big Sisters of Erie County/Be-A-Friend Program, Inc. June 2007 - September 2009
Berkshire Farm Center July 2004 - June 2007
Berkshire Farm Center May 2001 - July 2004
New Directions Youth and Family Services November 1995 - May 2001
Skills
Program Management, Leadership, Management, Project Management, Customer Service, Teamwork, Nonprofits, Public Speaking, Community Outreach, Fundraising, Strategic Planning, Workshop Facilitation, Microsoft Office, ATMs, Vendor Management, ATM networks, Disaster Recovery, IT Project Management
Education
University of Phoenix 2004 — 2007
Master's degree, Human Resources Management
Canisius College
Bachelor of Arts (BA), Psychology
University of Richmond November 2011 - Present
Verizon Business June 2010 - November 2011
Capital One April 2006 - November 2011
PLANIT Technology Group April 2006 - June 2010
Media General 2003 - 2006
Media General 2002 - 2003
University of Virginia March 2001 - July 2002
Gandalf Development 1999 - 2001
UAB 1998 - 1999
Jacksonville State University 1995 - 1998
Skills
CISSP, CEH, Information Security..., Information Security, Information Security..., PCI DSS, NeXpose, Metasploit, Aruba Wireless, Mac OS X, Linux, Windows Server, SCCM, Windows, Penetration Testing, Threat & Vulnerability..., Project Management, Networking, Cisco Technologies, Checkpoint, Microsoft SQL Server, Vulnerability Management, Computer Forensics, Vulnerability Assessment, Network Security, Security Architecture..., SIEM, Security, Computer Security, GCIH, Security+, ITIL v3 Foundations..., Sophos, Netflow, Cisco IDS/IPS, Log Analysis, Tripwire, F5 BigIP, Bluecoat, Checkpoint Firewall, Niksun Netdetectors, Checkpoint IDS/IPS, Gigamon Systems, Network Critical TAPS, TUFIN, RSA enVision, Security Awareness, Security Policy, Security Audits, Glock Armorer
Education
University of Richmond - Robins School of Business 2010 — 2011
Certificate, Project Management
Capitol College 2003 — 2005
MSNS, Network Security, 3.7
Jacksonville State University 1994 — 1998
BS, Computer Information Systems and Business Administration
Snead State 1990 — 1991
Science
Capital One November 2008 - Present
Anderson Trucking Service, Inc November 2007 - August 2008
FedEx Express January 2004 - November 2007
Compass Realty, Inc April 2003 - March 2004
Renaissance Learning March 2000 - December 2002
Interep April 1999 - March 2000
Compass Point Media December 1997 - April 1999
Skills
Sales, Customer Service, Marketing, Advertising, Training, Loan Origination, Banking, Loans, Private Pilot, MBA
Education
Capella University 2007 — 2009
Masters Degree, Business Administration
St. Cloud State University 1993 — 1997
Bachelor of Science, Mass Communications; Advertising Emphasis
Capital One August 2015 - Present
IBM July 2011 - February 2015
Ionic Media May 2010 - August 2010
The Colby Echo 2008 - 2010
Korea University May 2009 - August 2009
USC US-China Institute January 2009 - January 2009
Skills
SEM, Management Consulting, Analysis, Strategy, PPC
Education
Colby College 2007 — 2011
Oxford Academy 2001 — 2007
Capital University of Economics and Business
Capital One March 2014 - Present
Beech Street Capital April 2012 - March 2014
Ecotrust Canada May 2010 - April 2012
Community Fisheries Development Centre 1997 - 2002
Skills
System Administration, Project Management, Microsoft Office, Strategic Planning, Servers, Business Analysis, Customer Service, Microsoft Exchange, Analysis, Active Directory, VMware, Windows, Project Planning, Virtualization, Budgets, Social Media, SharePoint, Troubleshooting, Team Leadership, Windows 7, Networking
Education
Royal Roads University 2008 — 2009
Entrepreneurial Management, Business/Commerce, General, Business Degree
Northwest Community College 1998 — 1999
1st year general studies
Capilano University 1992 — 1994
Marketing Management, Marketing
JCPenney April 2014 - Present
Capital One September 2013 - April 2014
Caris Life Sciences March 2013 - August 2013
Baylor Health Care System December 2012 - March 2013
Bank of America December 2010 - October 2012
Bank of America December 2010 - October 2012
Mary Kay Inc. October 2008 - December 2010
Mary Kay Inc October 2008 - December 2010
Countrywide/Bank of America May 2005 - October 2008
Countrywide/Bank of America April 2005 - October 2008
Skills
Disaster Recovery, Microsoft SQL Server, Windows Server, VMware, Servers, SharePoint, SSIS, Databases, SSRS, SQL, Database Administration, Data Center, Cluster, Business Intelligence, High Availability, SAN, Performance Tuning, XP, Oracle, Log Shipping, ETL, Integration, Data Migration, System Deployment, Powershell, Technical Support, Analysis Services, Infrastructure, Storage Area Networks
Education
California State University-Northridge 1989 — 1995
Bachelor of Science (B.S.), Finance, General
BBVA Compass September 2010 - Present
US Census Bureau April 2010 - June 2010
Cox handyman and lawn care service January 2007 - January 2010
Clayton County Dept of Family and Children's services September 2006 - August 2007
Clayton County Department of Family and Children's services February 2006 - January 2007
Law Office of Ross Gelfand January 2005 - July 2005
Capital One November 1999 - July 2004
Capital One November 1999 - July 2004
Capital One January 1999 - January 2002
Skills
Marketing Communications, Customer Service, Collections, Psychology, Clerical Skills, Office Administration, Microsoft Office, Office Management, Advertising, Strategic Planning, Marketing
Education
Capella University 2008 — 2011
Master of Business Administration, Marketing
Old Dominion University 1987 — 1991
Bachelor of Science, Marketing education
Hermitage High School
Capital One February 2014 - Present
electric eMedia July 2010 - Present
Self employed 1980 - Present
Chase Investment Services February 2011 - February 2014
Sag Harbor Community Advisory Committee January 2012 - May 2013
BeYourArt.com May 2008 - September 2011
Cloud 9 Publishing/Mississippi Crow Magazine 2009 - 2010
Mahay's Riverboat Service May 1995 - September 2003
Skills
Digital Media, Marketing, Social Media Marketing, Art, Graphic Design, Creative Writing, Political Consulting, Web Design, Cultural Awareness, Publishing, Writing, Storytelling, Books, Blogging, Magazines, Editing, Web Content, Proofreading, Novels, Publications, Copywriting, Freelance Writing, Short Stories, Fundraising, Poetry, Newsletters, Press Releases, Feature Articles, Copy Editing, Published Author, Editorial, Creative Writer
Education
Stony Brook Southampton 2013 — 2016
Master's Degree, Literature and Creative Writing
Calvin College 2001 — 2005
BA, Business, Japanese
Curry College 1999 — 2001
BA, Busienss
Capital One September 2014 - August 2015
Community National Bank May 2012 - September 2014
Sovereign Bank June 2007 - May 2012
HSBC Bank May 2005 - July 2007
Skills
Business Development, Management, Leadership, Portfolio Management, New Business Development, Finance, Sales, Recruiting, Credit, Program Management, Loans, Time Management, Commercial Lending, Financial Analysis, Credit Analysis, Risk Management, Banking, Financial Services
Education
New York University 2014 — 2015
Commercial Credit Training, Accounting and Finance, A
Canisius College 2002 — 2006
Management, International Business, Management
St. Joseph's Collegiate Institute 1998 — 2002
Christian Brothers High School, General, 88%
DryWay, Inc. dba Magna-Dry April 2005 - Present
Capital One October 1999 - April 2005
CompRenew Corp. September 1998 - October 1999
Skills
Operations Management, Process Improvement, Process Management, Customer Service, Dispute Resolution, People Development, People Skills, Negotiation, Project Management, Account Management, Credit Analysis, Credit Risk, Strategic Planning, Written & Oral..., Presentation Development, Highly detail oriented, Management Consulting, Sales, Water Intrusion, Water Damage Restoration, Carpet Cleaning, Area Rug Cleaning, Microsoft Office
Education
Calvin College 1993 — 1997
Bachelor of Arts (B.A.), Liberal Arts and Sciences, Psychology Minor
Unity Christian High School 1989 — 1993
College Prep
Dominion Performance Network-Dominion Enterprises December 2013 - Present
Horizon Technology January 2011 - September 2012
Horizon Technology January 2010 - July 2011
Capital One Financial Corporation July 2006 - May 2009
Capital One July 2003 - July 2006
Skills
Salesforce.com, Selling, Key Account Management, Healthcare, Sales Process, Customer Service, Sales, Sales Operations, Lead Generation, Account Management, Training, Sales Management, Business Planning, CRM, Direct Sales, Negotiation, New Business Development, Cold Calling, Business Development, SaaS, International Sales, Customer Satisfaction, Vendor Management, Product Marketing, Management, Product Development, Leadership, Marketing Strategy, Team Building, Start-ups, Product Management, Solution Selling, Forecasting, Call Centers, Retail, Team Leadership, Cross-functional Team..., Networking, Business Strategy, Channel Partners, Strategy, Contract Negotiation, Competitive Analysis, Sales Presentations, Marketing, Strategic Planning, B2B, Process Improvement, Strategic Partnerships, Operations Management
Education
Strayer University 2014 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Cape Cod Community College 2012 — 2013
Business, Management, Marketing, and Related Support Services
Quinsigamond Community College 2000 — 2002
2 yr, Business Studies
Marlboro high school
Capital One May 2008 - Present
ING DIRECT September 2006 - May 2008
Skills
Training Facilitation, Instructor-led Training, Training Delivery, Sales, Presentations, Instructional Design, Customer Service, Training Analysis, ADDIE, Learning Management..., SharePoint, Audio Editing, Adobe Creative Suite, Video Editing, Video Production, Articulate Suite, Banking, Education, Training and Development, Call Centers, Cross Selling, Credit, Retail Banking, Mortgage Lending, Coaching, Management, Project Management, Customer Experience, Training
Education
Capella University 2015 — 2018
Bachelor's degree, Business Management and Leadership
Wilmington College
HSBC Card Services January 2006 - Present
Capital One January 2000 - Present
HSBC Card Services January 2000 - January 2006
Safeway Stores January 1995 - January 2000
Skills
Call Centers, Training, Analysis
Education
CSU Sacramento
Bachelor of Arts (B.A.), History
Hartnell College
Sacramento State University
Bachelor of Arts
Credit Karma June 2015 - Present
Facebook December 2014 - April 2015
PayPal February 2014 - November 2014
Capital One August 2013 - February 2014
Capital One January 2012 - August 2013
Capital One January 2011 - January 2012
Bureau of Economic Analysis February 2010 - January 2011
NASA - National Aeronautics and Space Administration March 2009 - February 2010
McClatchy-Tribune July 2008 - February 2009
The Washington Post June 2007 - July 2008
Skills
Statistics, Data Analysis, SQL, Economics, Unix, SAS, Teradata, Business Intelligence, R, Data Mining, Unix Shell Scripting, Requirements Analysis, SAS programming, Analytics, Data Modeling, DB2, Business Analysis, Business Objects, Statistical Modeling, Predictive Modeling, Visio, Shell Scripting, SAS Programming
Education
George Mason University 2008 — 2010
Master's, Economics
California State University-Chico 2004 — 2007
Bachelor's, Journalism
Capital One July 2013 - Present
Delhaize America September 2010 - June 2013
Wright Express (Randstad) November 2009 - March 2010
WellPoint (TEK Systems) December 2008 - November 2009
TD Bank (Pro Search, Inc.) August 2008 - December 2008
BCD Travel November 2006 - June 2008
United States Marine Corps June 2002 - August 2006
Skills
Security, Network Security, Networking, Network Design, Cisco Technologies, Cisco Firewall Security, Network Monitoring Tools, Troubleshooting, Creative Writing, Technical Writing, Compliance, Checkpoint, Data Migration, Data Segmentation, Deep Packet Inspection, VPN, Technical Analysis, Technical Documentation, Technical Leadership, Cisco IOS, Network Architecture, Routers, Disaster Recovery, LAN-WAN, Computer Security, System Deployment, Information Technology, Infrastructure, Firewalls, Switches, WAN, DHCP, CCNA, VoIP, Frame Relay, MPLS, Network Engineering, ASA
Education
Strayer University 2015 — 2016
Bachelor of Science (B.S.), Cyber Security Technology, 4.0
Capella University 2006 — 2008
N/A, Network Technology
Wells Fargo March 2013 - Present
Ally Financial Inc. September 2012 - February 2013
Wells Fargo December 2010 - May 2012
Capital One August 2009 - October 2010
Wachovia, A Wells Fargo Company June 2007 - June 2009
Wachovia Securities, LLC May 2004 - May 2007
Wachovia, A Wells Fargo Company March 2003 - April 2004
Capital One November 2000 - February 2002
Bank of America June 1996 - October 2000
Digital Equipment Corporation April 1983 - June 1996
Skills
Program Management, Project Management, PMO, Team Building, Project Planning, Technical Leadership, Coaching, Risk Management, Problem Solving, Project Delivery, Software Project..., Process Improvement, Implementation Planning, Disaster Recovery, Issue Management, Dependency Management, MS Project, Yardi Voyager, Data Conversion, Cross-functional Team..., Analysis, Leadership
Education
University of North Carolina at Wilmington 1980 — 1983
Bachelor of Science (BS), Computer Science
Cape Fear Community College 1978 — 1979
Electrical and Electronics Engineering, GPA 3.2
United States Army Reserve 2014 - Present
PMP Certification Training Program December 2014 - April 2015
Capital One 2008 - October 2014
United States Army Reserve 2013 - 2014
United States Army Reserve 2009 - 2013
Defense Logistics Agency 2007 - 2008
Defense Logistics Agency April 2007 - September 2007
Defense Logistics Agency 2005 - 2007
Capital One 2004 - 2005
Capital One 2003 - 2004
Skills
Project Management, Business Process..., Management, Risk Management, Operations Management, Process Improvement, Leadership, Customer Service, Logistics, Business Analysis, English, Government, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Research, Strategy, Teaching, Windows, Training
Education
State University of NY at Buffalo
Masters of Business Administration (MBA), Business Administration and Management, General, Cum Laude
Canisius College
Bachelor of Science (B.S.), Management, Magna Cum Laude
Capital One 2010 - 2014
Education
California Institute of Technology 2006 — 2010
B.S., Applied and Computational Mathematics / Business Economics and Management
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2016
Master of Business Administration (M.B.A.)
TD April 2014 - February 2015
Capital One March 2007 - April 2014
ING DIRECT 2007 - April 2014
Skills
Risk Management, Banking, Process Improvement, Financial Services, Analytics, Business Analysis, Requirements Gathering, Business Process..., Analysis, Vendor Management, SDLC, Call Centers, Business Process, Business Requirements, Visio, Customer Service
Education
Camden County College 2001 — 2003
Associate’s Degree, Business Administration and Management, General
Capital One May 2003 - Present
By Leora, LLC July 2001 - May 2003
Cisco Systems (formerly Amteva Technologies, Inc.) September 1999 - July 2001
Amteva Technologies, Inc. (acquired by Cisco Systems, 1999) September 1995 - September 1999
Skills
Management, Project Management, Leadership, Program Management, Strategy, Technical Writing, Marketing, Copywriting, Training, Marketing Communications, Analysis, Financial Services, Corporate Communications, Process Improvement
Education
California State University-Long Beach
BA, English / Creative Writing
Capital One June 2015 - Present
The Edcomm Group Banker's Academy February 2014 - June 2015
The Edcomm Group Banker's Academy February 2013 - February 2014
The Edcomm Group Banker's Academy February 2012 - February 2013
The Edcomm Group Banker's Academy November 2007 - 2012
FREELANCE DESIGNER 2004 - 2012
Skills
Creative Direction, Graphic Design, Advertising, Dreamweaver, Leadership, Web Design, Flash, Photoshop, Microsoft Office, Project Management, Team Building, Captivate, Illustrator, Multimedia, Business Development, Management, Strategy, Program Management
Education
California University of Pennsylvania 2001 — 2002
M.S., Multimedia Technology
California University of Pennsylvania 1996 — 2000
B.S, Computer Based Systems Mgmt
Cheltenham High School
CMG Financial August 2015 - Present
RockPile Energy Services March 2014 - May 2015
Chase January 2011 - August 2013
Chase Bank March 2008 - December 2010
Countrywide Home Loans October 2006 - March 2008
Capital One January 1999 - September 2006
Skills
Mortgage Banking, Refinance, VA loans, FHA, Credit, Consumer Lending, USDA, FHA financing, Small Business Lending, Home Equity Loans, Commercial Lending, Residential Mortgages, Credit Analysis, Lines Of Credit, Home Equity Lines of...
Education
Capella University 1997 — 2000
Master of Business Administration (MBA)
Minnesota State University, Moorhead
Bachelor of Applied Science (B.A.Sc.) Pre-Law
Systech Displays, Inc May 2014 - Present
Consultant/Freelance December 2013 - 2015
PrideStaff May 2014 - June 2014
Capital One May 2012 - October 2013
HSBC December 2007 - May 2012
CTB/McGraw-Hill January 2004 - January 2007
Lassen Drug Company January 1999 - January 2004
Skills
Adobe Creative Suite, Adobe Acrobat, Photoshop, QuarkXPress, Graphic Design, Advertising, Mac, Dreamweaver, Direct Mail, Microsoft Office, Creative Direction, Web Design, Social Media, Illustration, Graphics, Layout, Art, Art Direction, Typography, Time Management, Organizational..., Fast-paced, Corporate Identity, Multimedia, Catalogs, Corporate Branding, Brochures, Storyboarding, Pre-press, Branding & Identity, Logo Design, Visual Communication, Flyers, Telecommuting, Apple Remote Desktop, Windows Remote Desktop, Illustrator, Administrative..., Digital Imaging, Creative Problem Solving, Mobile Applications, XML, HTML, Section 508, User Interface Design, Interaction Design, Collateral
Education
California State University-Monterey Bay 2002 — 2004
Bachelor of Arts (B.A.), Teledramatic Arts and Technology
College of the Redwoods 2000 — 2002
Associate of Arts (A.A.), Multimedia Communications
Middlesex County College June 2015 - Present
Aegis Therapies February 2015 - Present
Genesis Rehab Services May 2013 - Present
Tender Touch Rehab Services LLC January 2007 - Present
Eastern International College September 2013 - February 2015
Capital One January 1994 - August 2004
FDIC January 1985 - January 1994
Skills
Geriatrics, Aquatics, Neurology, Politics, Board of Director..., Management, Board of Directors, Manual Therapy, Orthopedic..., Outpatient Orthopedics, Rehabilitation, Clinical Instructor, Education, Municipalities, Volunteering, Finance, Banking, Corrective Exercise, Exercise Physiology, Kinesiology, Fitness and Wellness, Hospitals, Physical Therapy, Wellness, Orthopedic, Stroke Rehabilitation, Orthopedics, Leadership, Rehab, Clinical Research, Treatment, Sports Medicine, Healthcare, CPR Certified, Training
Education
California University of Pennsylvania 2012 — 2012
Master of Science (MS), Kinesiology and Exercise Science
California University of Pennsylvania 2008 — 2010
Bachelor of Science (BS), Fitness and Wellness
Union County College 2004 — 2006
Associate of Applied Science (A.A.S.), Physical Therapist Assistant
Capital One October 2013 - Present
TEKsystems December 2011 - October 2013
Affliated Computer Services September 2003 - August 2011
Miller Brewing Company January 2000 - August 2011
Miller Brewing Co. January 1998 - January 2000
Miller Brewing Co. January 1982 - January 1998
Allen-Bradley January 1979 - January 1982
Allen-Bradley January 1977 - January 1979
Skills
Technical Analysis, Hardware Support, Troubleshooting, Remedy, Service Desk, Analysis, Autosys, Documentation, BMC Remedy, Incident Management, Information Technology, Unix, Help Desk Support, Data Center, AIX
Education
Cardinal Stritch University 1998 — 2004
Bachelor of Science, Management Information Technology
Cardinal Stritch University
Associate of Science, Business
Capital One February 2013 - Present
Capital One 2004 - February 2014
Capital One 2001 - 2004
Capital One 2000 - 2001
Capital One 1999 - 2000
Office of the Attorney General for the State of Virginia 1995 - 1999
Bombardier Capital 1994 - 1995
Bombardier Capital 1994 - 1994
Education
Capella University 2001 — 2003
Graduate Certificate, Training and Performance Improvement
University of Vermont 1986 — 1990
BA, Political Science
Nashua High School 1983 — 1986
Dominion Digital October 2012 - Present
Home Office July 2011 - Present
Capital One 2012 - 2013
IBM March 2004 - July 2010
NASA April 2007 - December 2008
Kellogg Brown & Root (KBR November 2006 - March 2007
Unites States Air Force April 2004 - October 2006
US Department of Homeland Security March 2004 - April 2004
Nordstrom October 2003 - January 2004
Canadian Embassy March 2003 - June 2003
Skills
Change Management, Organizational Change, Organizational..., Executive Coaching, Stakeholder Management, Competency Development, Organizational Alignment, Strategic Communications, Performance Measurement, Project Management, Project Delivery, Public Sector, Large Group Facilitation, Change Leadership, Culture Change, Management Consulting, Workshop Facilitation, Leadership Development, Leadership, Strategy, Training
Education
Capella University 2005 — 2011
PhD, I/O Psychology
Capella University 2001 — 2004
Master's, I/O Psychology
Washington State University 1988 — 1993
B.A., Fine Arts - Graphic Design & Photography
Capital One August 2013 - Present
Citi December 2012 - August 2013
Public Strategies Inc (Dell Services) August 2007 - July 2011
John Laing Homes Urban September 2005 - June 2007
FC Morgan & Company May 2004 - May 2005
Dodge Warren & Peters October 2002 - May 2004
Skills
Expert level in..., Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Communication Skills, Event Planning, Accounts Payable, Human Resources, Screening Resumes, Travel Planning, Online Travel, Expense Reports, Reports, International Travel, Business Visas, Passport, Event Management, Customer Service, Access, Budgets, Process Improvement
Education
California State University-Los Angeles 1998 — 2002
Sociology
Culver City Senior High School 1994 — 1997
High School Diploma, General Studies
Capital One March 2015 - Present
Skills
Risk Management, Wealth Management, Banking, Investments, Series 7, Financial Services, Portfolio Management, Asset Management, Credit, Private Banking, Securities, Equities, Series 63, Change Management, Compliance, Operations Management, Internal Audit
Education
Campbell University 2011 — 2011
Certification
Kaplan University 2007 — 2009
CFP- not complete
Ohio University 1999 — 2002
MBA
Excelsior College 1998 — 2000
BS
Pennsylvania State University-Erie Campus 1991 — 1992
Associate of Arts and Sciences (AAS)
City Colleges of Chicago 1979 — 1981
AA
University of Maryland College Park 1975 — 1975
Undergrad Studies
Charlotte Catholic High School 1971 — 1974
SunTrust January 2015 - June 2015
Wells Fargo Capital Finance March 2013 - January 2015
MetLife Bank, N.A. June 2009 - February 2011
Bank of America April 2008 - June 2009
Wells Fargo December 2007 - April 2008
Capital One March 2006 - November 2007
Anvil Mortgage Corporation April 2004 - March 2006
Weichert Financial Services April 2002 - April 2004
Bank of America September 1995 - April 2002
Skills
Account Management, New Business Development, Sales, Leadership, Management, Customer Service, Banking, Key Account Development, Sales Management, Public Speaking, Product Marketing, Sales Presentations, Fundraising, Training, Retail Banking, Interviews, Networking, Loans, Mortgage Lending, Translation, Loan Origination, Credit, Financial Services, Finance, Microsoft Office, Mortgage Banking, Marketing, Real Estate, Underwriting, Credit Analysis
Education
Capella University 2014 — 2017
Master of Public Health (MPH), Public Health Education and Promotion
University of Phoenix 2004 — 2007
Bachelor of Science in Business, Management
Transamerica December 2013 - Present
Transamerica April 2008 - December 2013
Transamerica September 2005 - April 2008
Capital One December 2001 - August 2005
Nortel August 2000 - June 2001
Insurance Services Office (ISO) August 1998 - August 2000
Skills
Product Management, Strategy, Cross-functional Team..., Leadership, Project Management, Management, Competitive Analysis, Marketing, Process Improvement, Program Management, Direct Marketing, Marketing Strategy, Business Relationship..., Sales, Insurance, Process Management, Customer Service, Strategic Planning, Product Development, Contract Negotiation, Sales Management, Budgets, Program Implementation, Marketing Management, Training, Advertising, Negotiation, Product Marketing, Vendor Management, Market and Competitive..., Usage Performance and..., Services Product..., Business Continuity..., Sales Operations, Market Research, Pricing, CRM, Outsourcing, Analysis, Contract Management, Affordable Care Act, Healthcare Industry, Lean Process Improvement, Quality Management, Collaborative Problem..., Collaborative Leadership, Pharmacy Benefit..., Provider Relations
Education
Texas Tech University 1996 — 1998
BA
Capella University 2015 — 2017
Master of Business Administration (MBA)
Capital One November 2013 - Present
J.P. Morgan February 2010 - November 2013
Skills
Financial Services, Financial Advisory, Finance, Estate Planning, Series 7, Variable Annuities, Wealth Management, Leadership, Microsoft Office
Education
Canisius College
Business Administration and Management, General
Capital One March 2011 - Present
Wells Fargo March 2007 - March 2011
Bank of America March 2005 - March 2007
Bank of America March 1997 - March 2005
Crowe Horwath LLP 1996 - 1997
Sheshunoff Consulting + Solutions March 1994 - March 1996
Chase Bank March 1992 - March 1994
AT&T Universal Card 1990 - 1992
Skills
Financial Services, Product Management, Strategic Planning, ITIL, Credit Cards, Executive Management, Risk Management, Leadership, Lean Six Sigma, Agile Project Management, Toyota Production System, ATM Networks, Payment Systems
Education
Capital University - School of Management 1986 — 1989
MBA, Corporate Finance, Cum Laud
Franklin University 1983 — 1985
BS, Finance
Capital One January 2015 - Present
Delaware North Companies May 2012 - January 2015
Delaware North Companies October 2009 - May 2012
Delaware North Companies June 2007 - October 2009
Freed Maxick CPAs, P.C. September 2004 - June 2007
Rich Products Corporation May 2003 - September 2004
Skills
Certifed Public..., Financial Reporting, Accounting, Auditing, Internal Controls, Financial Analysis, Financial Accounting, Budgets, Finance, Forecasting
Education
Canisius College 2000 — 2004
Bachelor's degree, Accounting
The Faison School for Autism September 2013 - Present
Capital One April 2012 - September 2013
Bank of America 2010 - 2012
Bank of America 2008 - 2010
A Capitol Women's Health Clinic 2006 - 2008
Education
Capella University 2012 — 2016
Master's degree, Counseling Psychology, 3.85
Virginia Commonwealth University 2007 — 2010
Bachelor of Applied Science (BASc), Psychology, 3.12
Ceros Financial Services, Inc. May 2015 - Present
LPL Financial July 2014 - May 2015
Capital One 2011 - July 2014
Capitol College 2010 - 2012
SBS Transit Ltd 2005 - 2008
Thyssen Krupp Elevators ,singapore 2003 - 2005
Skills
Matlab, Access, Risk Management, Analysis, Project Management, Leadership, Process Improvement, Troubleshooting, Data Analysis, Management, Business Analysis, Teamwork, Team Leadership, Software Documentation, Microsoft Office, Unix, Adobe Acrobat, Customer Service, Analog Circuit Design, Circuit Analysis, Engineering, Electronics
Education
University of Maryland University College 2014 — 2018
Master of Business Administration (M.B.A.)
Capitol College 2010 — 2012
Bachelor of Science (BS), Electrical Engineering
Temasek Polytechnic 1999 — 2003
Diploma, Electronics
Capital One June 2015 - Present
Boston Scientific - Neuromodulation May 2014 - June 2015
Skills
Software Engineering, Java, C#, PHP, Python, Object Oriented Design, Android, C, JavaScript, Software Development, Node.js, Passionate about work, Product Management, WPF Development, Test Automation, Team Management, Scripting, Interviews
Education
California State University-Northridge 2013 — 2016
Bachelor's degree, Computer Science
ITREB USA (Ismaili Tereka Religious Education Board) September 2014 - Present
NuSpaSalon.com August 2011 - Present
Illinois Tool Works (ITW) July 2014 - January 2015
Service Payment Plan, Inc (SPP) February 2013 - November 2013
OPTO International, Inc. August 2012 - January 2013
BridgePoint Technologies April 2012 - August 2012
Brook Furniture Rental September 2011 - February 2012
OfficeMax October 2010 - April 2011
Capital One March 2010 - July 2010
Wireless Zone - Verizon Wireless Premium Retailer January 2007 - August 2008
Skills
Databases, SDLC, Microsoft SQL Server, Agile Methodologies, SQL, XML, C#, ASP.NET, VB.NET, Visual Studio, Software Development, .NET, Project Management, Networking, JavaScript, HTML, CSS, Business Analysis, Windows, Testing, E-commerce, TFS, VBScript, Vendor Management, Team Building, Team Leadership, Web Development, Scrum, Android, Web Services, Process Improvement, Microsoft Office, Software Documentation, Requirements Gathering, ASP, SharePoint, Oracle, Web Applications, Programming, Microsoft Excel, Troubleshooting, Visio, Database Design, Coaching, T-SQL, IIS, Active Directory, Database Administration, AJAX, Access
Education
Capella University 2011 — 2014
Master In Computer Science, Computer Science, A
Virginia Commonwealth University 2007 — 2009
Bachelor’s in Computer Science. Major - Applicaiton Development. Minor - Networking, Business, B
J.Seargent Reynolds 2008 — 2009
Associates in Info Systems, Business
Harry Truman College 2004 — 2007
Associates in Info Systems, Business
Bank of America January 1997 - Present
Benchmark Mortgage August 2009 - August 2011
Capital One January 1993 - January 1995
Skills
Loan Origination, Mortgage Lending, FHA, USDA, Refinance, Loans, Mortgage Banking, VA loans, FHA financing, Construction Loans, Residential Mortgages, Government Loans, Credit, Home Equity Lines of..., Finance, Mortgage Underwriting, Real Estate, Real Estate Transactions, Credit Analysis, Home Equity Loans, Reverse Mortgages, VA Loans, FHA Financing
Education
Campbell University 1988 — 1989
Fathom Realty June 2012 - Present
Capital One February 2010 - January 2013
William Davis Realty January 2011 - December 2011
Ebby Halliday Realtors February 2009 - December 2010
Vendor Resource Management February 2008 - December 2008
BBVA Compass Bank October 2005 - February 2008
Weekenders USA 2004 - 2007
Provident Credit Union March 2003 - January 2005
The Mechanics Bank December 1996 - July 2000
Mary Kay, Inc. 1995 - 2000
Skills
ABR, SFR, GRI, Foreclosures, Affordable Housing, Senior Real Estate, Graduate Level, RFC, Short Sales, Sellers, Selling, Real Estate Transactions, Finance, First Time Home Buyers, Real Estate, Relocation, Investment Properties, REO, Single Family Homes, Residential Homes, New Home Sales, Buyer Representation, Listings
Education
California State University-East Bay 1989 — 1994
Bachelor of Science, Business Administration
Farmers Insurance June 2012 - Present
Farmers Insurance April 2011 - May 2012
Farmers Insurance June 2010 - May 2011
Marriott International September 2009 - June 2010
Capital One June 2007 - September 2009
Fox Broadcasting Company December 2008 - May 2009
Skills
Marketing, Training, Sales, Leadership, Employee Training, Management, Sales Management, Business Development, New Business Development, Strategy, Call Centers, Customer Service, Direct Marketing, Customer Retention, Marketing Research, Performance Management, CRM, Sales Operations, Building Relationships, Analytics, Strategic Planning, Marketing Operations, Time Management, Account Management, Customer Satisfaction, Market Research, Property & Casualty..., Applicant Tracking..., Talent Management, Direct Sales, Banking, Life Insurance, Insurance, Project Management, Spanish, Curriculum Development, Sourcing, Recruiting, Financial Services, Marketing Strategy, Training & Development, Cold Calling, Marketing Management, Public Relations, Event Marketing, Corporate Events, Reporting & Analysis, Quantitative Research, Information Technology
Education
California State University-Northridge 2005 — 2009
Bachelor of Science, Marketing, Minor in Economics
Columbia Community Mental Health September 2015 - Present
Red Canoe Credit Union January 2011 - Present
Red Canoe Credit Union November 2014 - September 2015
Bank of America December 2002 - March 2010
Capital One September 1998 - December 2002
Skills
Coaching, Training, Management, Risk Management, Sales Management, Customer Service, Team Leadership, Sales, Leadership, Member Relations, Leading Meetings, Collaborative Problem..., Conflict Resolution, Public Speaking, Time Management, Banking, Team Building, Wellness Coaching, Creative Writing, Month End Close, Innovation Consulting, Meeting Planning, Human Resources, Loan Origination, Loan Servicing, Health & Wellness, Membership Development, Membership Growth
Education
Capella University 2014 — 2017
Master's Degree, Marriage and Family Therapy/Counseling, 3.83
Capella University 2014 — 2017
MA in Counseling, Licensed Marriage and Family Therapy
Remington College 2010 — 2013
Bachelor's Degree, Business Management directed towards Marketing and Sociology, 3.67
Nissan Motor Acceptance Corporation April 2015 - Present
Capital One April 2014 - April 2015
Honda of Downtown Los Angeles August 2013 - April 2014
American Honda Finance Corp March 2010 - August 2013
American Honda Finance Corp April 2009 - March 2010
American General Financial Ser February 2005 - April 2009
Skills
Banking, Credit, Credit Analysis, Loans, Portfolio Management, Commercial Banking, Commercial Lending, Credit Risk, Relationship Management, Retail Banking, Cross Selling, Customer Retention, Customer Service, Finance, Financial Analysis, Management, Microsoft Excel, Risk Management, Team Building
Education
California State University-Dominguez Hills 2005 — 2008
Bachelor of Business Administration (BBA), Finance, General
Capital One November 2014 - Present
Zynga September 2014 - November 2014
AutoTrader.com October 2013 - August 2014
Amazon.com August 2011 - August 2013
Macys.com February 2011 - July 2011
Atrium Solutions February 2009 - February 2011
Parker Hannifin October 2008 - January 2009
MITS May 2007 - April 2008
Ballantyne Inc October 2004 - 2007
Modis March 2004 - September 2004
Skills
Technical Recruiting, Business Development, Full-cycle Recruiting, Talent Acquisition, Sourcing, Internet Recruiting, Applicant Tracking..., Interviewing, Screening, Creative Sourcing, Direct Sourcing, Interviews, Recruiting, Cloud Computing, College Recruiting, Benefits Negotiation, SDLC, Staff Augmentation, Contract Recruitment, Business Intelligence, Staffing Services, Business Analysis, Onboarding, Screening Resumes, Executive Search, Vendor Management, Temporary Placement, Permanent Placement, PeopleSoft, Employer Branding, Information Technology, Resource Management, Networking, Building Relationships, Software Development, Employee Engagement, CRM, Cold Calling, Management, Analytics, Databases, Talent Management, Oracle, Resume Writing, HRIS, Human Resources, E-commerce, Consulting, Leadership, Temporary Staffing
Education
California State University-Long Beach 1997 — 2001
Bachelor of Science, Marketing
Capital One August 2009 - Present
AAA January 2007 - December 2008
Renown Health January 2005 - May 2008
Skills
Customer Service, Banking, Customer Satisfaction, Negotiation
Education
Career College of Northern Nevada 1998 — 2000
Associate's Degree, Business, Management, Marketing, and Related Support Services
Saint Louise Hospital August 2013 - Present
Gilroy Historical Museum May 2013 - June 2014
Capital One Credit card May 1999 - January 2013
Capital One 2012 - 2013
Skills
Microsoft Office, Credit Cards, Financial Services, Relationship Management, Customer Service, Microsoft Excel, Technical Presentations, Presentation Development, Presenter, Employee Training, Training Delivery, Call Centers, Process Improvement, Customer Experience, Training, Banking, Vendor Management, Analysis, Risk Management, Business Analysis, Leadership
Education
Chapman University, Monterey, CA 1997 — 1999
Masters in Human Resources, Organizational Development
CSU Sacramento
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.9
Capital One January 2015 - Present
Capital One May 2013 - January 2015
Sterling Jewelers May 2010 - May 2013
Colonial Jewelers August 2007 - April 2010
Jared The Galleria of Jewelry 1999 - 2007
Skills
Sales Recruitment, Staff Training, Team Leadership, Training, Sales, Human Resources, Merchandising, Retail, Customer Service, Inventory Management, Team Building, Coaching, Store Management, Interviews, Profit, Hiring, Talent Acquisition, Sourcing, Loss Prevention, Visual Merchandising, Employee Relations, Performance Management, Inventory Control, Retail Sales, Employee Training, People Development, Leadership Development, Driving Results, Associate Development, Product Knowledge, Customer Experience, Recruiting
Education
Capella University 2014 — 2017
Master of Education (M.Ed.), Training and Performance Improvement, 4.0
Towson University 1998 — 2002
BS, Communications
Snow Hill High School 1994 — 1998
General Studies, General Studies
CoStar Group May 2012 - Present
GEICO March 2011 - May 2012
Phacil, Inc November 2010 - January 2011
Capital One August 2008 - August 2010
Skills
Insurance, Data Analysis, Analysis, Risk Management, Investments, Customer Service, Access, Business Development, Strategic Planning, PowerPoint, Financial Services, Process Improvement, Finance, Account Management, Strategy, Banking, Training, Business Strategy, Team Management, Team Leadership, Project Management, Data Entry, Market Research, Research, Delegation, Product Development
Education
Capitol College 2011 — 2012
masters of business administration, Management Information Systems, General
Old Dominion University - College of Business and Public Administration 2003 — 2008
business administration, marketing
Capital One November 2013 - Present
GE December 2012 - October 2013
GE August 2011 - January 2013
Bank of America April 2010 - August 2011
Bank of America February 2008 - April 2010
Merrill Lynch September 2006 - February 2008
Skills
CISSP, Security, Team Management, Information Security, Project Planning, Information Technology, Information Assurance, Network Security, IT Management, ITIL, Risk Management, Disaster Recovery, Vendor Management, Business Continuity, Virtualization, CCE, VMware, Integration, Information Security..., Incident Management, IT Service Management, IT Operations, Infrastructure, Computer Security, IT Strategy, Testing, Data Center, Management, Governance, Leadership, Enterprise Architecture, System Administration, Servers, System Deployment, PCI DSS, SDLC
Education
Capella University 2008 — 2010
MS, Information Technology
University of Phoenix 2004 — 2007
BS, Information Technology
Capital One October 2014 - Present
Startup Weekend August 2014 - Present
The Founder Institute March 2014 - Present
Amplify.la March 2013 - Present
FastStart Studio March 2013 - Present
Launchpad LA February 2013 - Present
StartEngine December 2012 - Present
LA CTO Forum March 2012 - Present
Mentor Night March 2013 - Present
Technofella, Inc. March 2007 - Present
Skills
Hibernate, Spring, Tomcat, AJAX, Web Services, JMS, PHP, MySQL, JAXB, EJB, SOAP, ASP.NET, C#, JavaScript, XML, J2EE, Java, Weblogic, AspectJ, JMX, LDAP, Load Balancing, Cassandra, Scrum, JSF, Startups, Agile, REST, Struts, JBoss, Lean, Mobile, Agile Methodologies, Oracle, Rational XDE, Java Enterprise Edition, Software Development, JBoss Application Server, Enterprise Software, Microsoft SQL Server, Lean Manufacturing, Start-ups, Mobile Devices, Integration, SDLC, Product Management, E-commerce, SaaS, Cloud Computing, Web Applications
Education
Capella University 2005 — 2009
Ph.D., School of Business and Technology
University of Liverpool 2002 — 2004
MCs, Computer Science
UCSD 1998 — 2001
BACS, Computer Science
Capital One July 2013 - June 2014
Capital One January 2011 - January 2014
nextSource February 2010 - January 2011
The Reape-Rickett Law Firm January 2006 - 2009
Thomson West August 2003 - May 2005
Bank of America July 1996 - July 2002
Education
University of Richmond School of Law 2002 — 2005
San Diego State University-California State University 2000 — 2002
Master of Social Work, Social Work
California State University-Fullerton 1995 — 1999
Bachelor of Arts, Psychology, Child and Adolescent Studies
Capital One November 2014 - Present
Capital One August 2012 - Present
Open Tech LLC January 2005 - Present
ING DIRECT May 2006 - August 2012
Enhanced Communications January 2005 - May 2006
Tonio Burgos & Associates, Inc. August 2004 - January 2005
Mount Sinai Medical Center January 2002 - July 2004
Mount Sinai Medical Center September 2000 - December 2003
Skills
Unix, Linux, AIX, Data Center, Troubleshooting, Customer Relations, Disaster Recovery, Problem Solving, Visio, Customer Service, IT Management, Networking, Software Documentation, Technical Support, Databases, Management, Vendor Management, Servers, Information Technology
Education
Wilmington University 2007 — 2010
MBA
City University of New York - New York City College of Technology 2002 — 2006
BT
Aviation High School 1991 — 1995
High School Diploma
Camden County College
Certificate of EHR Implementation Support Specialist
Capital One April 2011 - Present
ULLICO June 2008 - May 2011
AG Wings May 1999 - November 2008
Capital One February 2006 - June 2008
Delta Dental September 2005 - February 2006
CsXpert LLC May 2002 - October 2003
Advansoft Inc May 2000 - January 2002
Univest Financial Group February 2000 - April 2000
First Nationwide Mortgage Corporation August 1999 - January 2000
Atlantic Data Services November 1998 - July 1999
Skills
SDLC, Agile Methodologies, Quality Assurance, Testing, Integration, Quality Center, Visio, User Acceptance Testing, Management, Test Planning, Process Improvement, Software Development, Leadership, Databases, Test Automation, Analysis, Regression Testing, Strategy, QTP, Agile & Waterfall..., Agile Testing, Scrum, Product Management, ATDD
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1982 — 1983
Business
Golden West College 1980 — 1982
AA, Business, Computer Science
Golden West College 1980 — 1982
Associate of Arts (AA), Business Management & Computer Science Studies
Federal Way Public Schools July 2012 - Present
CLCoach 2009 - July 2012
Personal Business Advisors, LLC November 2009 - February 2011
World Vision, Inc September 2006 - May 2009
Capital One August 1998 - April 2006
Federal Way Public Schools 1995 - 1998
Washington School Districts January 1992 - January 1996
Skills
Strategic Planning, Organizational..., Strategy, Change Management, Program Management, Organizational..., Project Management, Business Strategy, Public Speaking, Fundraising, Management, Leadership Development, Coaching, Grants, Leadership, Nonprofits
Education
Capella University 2009 — 2012
MS Leadership, Personal and Organizational Leadership
World Coach Institute 2010 — 2010
Certification, Business, Executive, Leadership, Career and Life
Cornell University 2008 — 2009
Executive Leadership, Executive Leadership Program
re:creative llc 2005 - Present
iSandbox 2005 - Present
iSandbox 2005 - Present
Third Presbyterian Church 1999 - 2010
Catalyst Marketing Group 2000 - 2006
Capital One 2003 - 2003
Huntsinger & Jeffer 1992 - 2000
Response Marketing Group (acquired by Brann Worldwide) 1987 - 1994
Response Marketing Group 1987 - 1993
Skills
Advertising, Digital Marketing, Direct Mail, Public Speaking, Integrated Marketing, Email Marketing, Copywriting, Strategic Planning, Marketing Communications, Marketing, Direct Marketing, Brand Development, Online Marketing, Online Advertising, Marketing Strategy
Education
Calvin College 1981 — 1985
Capital One April 2014 - Present
Consultant / Contractor Experis August 2013 - March 2014
Bank of America January 2012 - July 2013
Freddie Mac November 2009 - December 2011
multiple lenders, loan brokers and real estate sales operations April 2006 - December 2011
Lehman Brothers / Aurora Loan Servicing September 2005 - May 2006
Town & Country Credit Corporation June 2003 - August 2005
IndyMac Bank February 2001 - June 2003
Century Financial Group September 1997 - February 2001
United Lending Group February 1995 - September 1997
Skills
Mortgage, Default, Compliance, Loan Servicing, Mortgage Industry, Financial Institutions, Licensing, Asset Management, Asset, Banking, Real Estate, Mortgage Banking, Executive Management, Portfolio Management, Foreclosures, Servicing, Loans, Mortgage Lending, Management, Credit, Negotiation, Finance, Loss Mitigation, Underwriting, Financial Services, Financial Risk, Credit Risk, Due Diligence
Education
American College of Law 1995 — 2000
Juris Doctor, Law
California State University-Fullerton 1979 — 1983
Bachelors, Business Administration / Finance
FCAA December 2013 - Present
Capital One June 2011 - December 2013
HSBC March 2010 - June 2011
Skills
Credit, Banking, Portfolio Management, Credit Cards, Relationship Management, Credit Risk, Risk Management, Financial Services, Loans, Credit Analysis, Financial Risk, Analytics, Financial Analysis, Vendor Management, Call Centers, Business Development, Finance, Financial Modeling, Process Improvement, Mortgage Lending, Business Analysis, Consumer Lending, Call Center, Loss Mitigation
Education
San Diego State University-California State University 2000 — 2002
Master of Arts (M.A.), Mathematics
California State University-Sacramento 1991 — 1992
Bachelor of Arts (BA), Mathematics
Capital One March 2012 - Present
Freddie Mac December 1997 - March 2012
Option One Mortgage Corporation August 1997 - December 2007
Option One Mortgage Corporation July 2000 - February 2004
Option One Mortgage Corporation July 1998 - July 2000
Option One Mortgage Corporation August 1997 - July 1998
Skills
Loan Origination, Loans, Refinance, Credit, Analysis
Education
Canisius College 1993 — 1997
Bachelors, Secondary Education
Canisius College 1993 — 1997
BA, Secondary Education/History
Capital One October 2014 - Present
The Heritage Foundation August 2012 - October 2014
Robert H. Smith School of Business, University of Maryland April 2014 - May 2014
The Heritage Foundation September 2009 - August 2012
National Taxpayers Union August 2007 - September 2009
Calvin College 2006 - 2007
Camp Zion June 2003 - August 2006
U.S. House of Representatives - Office of Mark Kirk (IL-10) February 2006 - March 2006
Skills
Financial Analysis, Budgets, Analysis, Accounting, Data Analysis, Financial Modeling, Nonprofits, Non-profits, Microsoft Excel, Research, Company Valuation, Credit Card Transaction..., Public Policy, Accounts Receivable, Entrepreneurship, Fundraising, Microsoft Office, Strategic Planning, Bloomberg Terminal, DCF Valuation, Event Planning, Valuation, Strategy
Education
University of Maryland - Robert H. Smith School of Business 2011 — 2014
Master of Business Administration (M.B.A.)
University of Maryland - Robert H. Smith School of Business 2011 — 2014
Master's Degree
Calvin College 2003 — 2007
BA
Zion-Benton Township High School 1999 — 2003
Wells Fargo Bank September 2014 - Present
Capital One July 2013 - August 2014
Wells Fargo Home Mortgage 2013 - June 2013
Capital One 2006 - 2010
Chevy Chase Bank 2000 - 2010
Capital One, formerly known as Chevy Chase Bank 2000 - 2010
Bank of America 1993 - 1997
Skills
Loan Servicing, Loss Mitigation, Mortgage Lending, Mortgage Servicing, Mortgage Banking, Risk Management, Process Improvement, Loans, Credit, Customer Service, Operations Management, Project Management, Business Analysis, Team Leadership, Program Management, Management, Strategic Planning, Strategy, Accounting, Banking, Analysis, Consumer Lending, Finance, Leadership, Loan Origination, Human Resources, Vendor Management, Data Analysis, Training, Real Estate, Financial Services, Mentoring, Motivation
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
California State University-Long Beach 1990 — 1995
Bachelor of Arts, Communications
Capital One May 2013 - Present
Salesforce.com June 2011 - May 2013
AT&T Consulting August 2010 - May 2011
Force 3 September 2009 - July 2010
Verizon Business December 2008 - July 2009
Sprint November 2006 - April 2009
DISA July 2008 - December 2008
Getronics November 2007 - March 2008
USDA/Foreign Agriculture Service July 2006 - November 2006
Howard Community College July 2005 - July 2006
Skills
CCNP, Cisco Technologies, Cisco IOS, Network Security, F5 BigIP, CCNA, BGP, VoIP, CCIE, Cisco Certified, Cisco Routers, Load Balancing, Networking, System Administration, CCSE, WAAS, ASA, Firewalls, Routing, EIGRP, ccna datacenter, Data Center, Routers, Switches, QoS, WAN, Cisco Nexus, VLAN, Checkpoint, DNS, MPLS
Education
Capitol College 2007 — 2012
MS, Telecommunications Management
Cisco Networking Academy, Howard Community College 2005 — 2006
CCNP, Cisco Networking Technology
TESST Electronics Institute 1994 — 1996
Electronic Technician, Electronics Repair
University of Miami 1986 — 1990
Bachelor, Science Electrical Engineering
Capital One December 2013 - Present
Capital One July 2011 - November 2013
United States Securities & Exchange Commission June 2007 - August 2008
Skills
Microsoft Office, Economics, Mandarin, Data Analysis, Research, Chinese, SQL, SharePoint, Financial Analysis, VBA, Trading, Statistics
Education
Cornell University, College of Arts and Sciences 2008 — 2011
Bachelor of Arts, Economics
Capital University of Economics and Business 2009 — 2009
Lehigh University - College of Business and Economics 2007 — 2008
Stuyvesant High School 2003 — 2007
Toyota Financial Services, September 2014 - June 2015
Capital One, July 2014 - September 2014
Independent Contractor January 2010 - June 2014
Nationstar Mortgage June 2013 - December 2013
Contactor at Chase withPMSI 2010 - 2010
GMAC-RFC 1998 - December 2009
Bank of america 1978 - 1990
Skills
PeopleSoft, Accounts Payable, Auditing, Account Reconciliation, Accounts Receivable, Accounting, Financial Analysis, General Ledger, Internal Audit, Process Improvement, Access, QuickBooks, Financial Reporting, Finance, Payroll, Microsoft Excel, Invoicing, Sarbanes-Oxley Act, Due Diligence, Cash Management
Education
California State University-Los Angeles
AA, Liberal arts
Abraham Lincoln High School
Capital One August 2014 - Present
General Dynamics Information Technology January 2007 - August 2014
Jacob & Sundstrom 2005 - 2007
US Army Special Forces 1995 - 2003
Skills
CISSP, Identity Management, Security, Program Management, Government, Information Assurance, Java, Team Leadership, Enterprise Architecture, Computer Security, Information Security, Project Management, Disaster Recovery, Integration, Virtualization, Vulnerability Assessment, Coaching, Data Center, Linux, Mentoring, System Administration
Education
University of Maryland University College 2011 — 2012
Master of Business Administration (MBA)
Penn State University 2003 — 2006
MS, Theoretical Computer Science
Campbell University 2001 — 2003
BS, Computer Science, Mathematics
Capital One March 2012 - Present
American Red Cross September 2005 - Present
American Red Cross July 2009 - June 2012
Cisco Systems October 2011 - January 2012
Wells Fargo Bank April 2010 - October 2011
Surry County Schools April 2009 - April 2010
EDS July 2002 - April 2008
Sabre Holdings January 1999 - July 2002
US Airways June 1995 - December 1998
Skills
Program Management, SDLC, Business Analysis, PMP, Project Delivery, MS Project, Vendor Management, Project Planning, Integration, IT Strategy, Data Center, Risk Management, Visio, PMO, Information Technology, Business Process..., Resource Management, Project Portfolio..., IT Management, Microsoft Project, Change Management, Process Improvement, Software Project..., Requirements Analysis, SharePoint, Software Development, Team Management, Team Building, Issues Management, Team Coordination, PMI, PMBOK, Problem Solving, Mentoring, Access, Risk Mitigation, Project Implementation, Documentation, Microsoft Office, Tableau, Clarity, Insourcing, Data Center...
Education
Capella University 2008 — 2009
MBA, Project Management
Project Management Institute
PMP Certified
Winston-Salem State University 1992 — 1995
Bachelors of Science, Computer Science
Surry Community College 1989 — 1992
Associates, Computer Science
AT&T January 2014 - March 2014
LexisNexis April 2011 - January 2014
Blue Cross Blue Shield of Florida February 2011 - April 2011
Capital One June 2010 - February 2011
Intervoice/Convergys inc. August 2008 - February 2010
ChoicePoint inc. (Consulting assignment through DISYS, inc.) April 2008 - August 2008
T-Mobile, inc. (Consulting assignment through CIBER, inc./ Permanent position) June 2007 - January 2008
Matrix Project Solutions (Consulting assignment through Matrix Resources, inc.) January 2007 - May 2007
T-Mobile, inc. (Consulting assignment through CIBER, inc.) January 2006 - December 2006
MedQuist, inc. September 2005 - December 2005
Skills
Unix, SDLC, Requirements Analysis, Testing, Test Planning, Quality Center, SQL, Software Development, Manual Testing, Quality Assurance, Oracle, Databases, Test Cases, Software Quality..., Software Documentation, Business Analysis, PL/SQL, DB2
Education
California State University-Dominguez Hills 1984 — 1985
Bachelor of Science, Computer Science
Credit Answers September 2008 - April 2009
Capital One Auto Finance November 2007 - May 2008
Capital One Auto Finance October 2005 - November 2007
Capital One Auto Finance September 2002 - October 2005
Capital One August 1999 - September 2002
Capital One January 1996 - August 1999
Capital One March 1993 - December 1996
Capital One November 1990 - March 1993
Skills
Loss Mitigation, Process Improvement, Credit Cards, Vendor Management, Operations Management, Project Management, Financial Analysis, Business Analysis, Leadership, Risk Management, Call Center, Performance Management, Portfolio Management, Financial Services, Management, CRM, Credit, Quality Assurance, Strategy, Loans, Budgets, Executive Management, Call Centers, Sales, Program Management, Analytics, Cross-functional Team..., Training, Software Documentation, Strategic Planning, Business Process..., Change Management, Analysis, Customer Retention, Business Process, Outsourcing, Forecasting, Governance, Finance, Coaching, Relationship Management, Team Building, Team Leadership, Banking, Customer Experience, Customer Satisfaction, Workforce Management, Credit Risk, Six Sigma, Business Development
Education
California State University-Sacramento 1988 — 1990
Capital One September 2010 - Present
C&F Bank July 2007 - September 2010
Skills
Instructional Design, Project Management, Voice Over, E-Learning Consulting, E-Learning, Customer-focused Service, Content Development, Contractor Supervision, Articulate Storyline, Whiteboarding, Camtasia, Audacity, Curriculum Development, Banking, Retail Banking, Microsoft Office, Credit, Loans, Risk Management
Education
Capella University 2015 — 2016
Master's Degree, Instructional Design for Online Learners, 4.0
Fort Hays State University
Bachelor's, General Studies
New Kent High School
Capital One July 2013 - Present
HSBC Card Services July 2009 - July 2013
HSBC November 2005 - May 2009
Benova June 1996 - March 2001
Skills
Call Center, Credit Cards, Credit, Customer Service, Coaching, Management, Team Leadership, Training, Banking, Team Building, Customer Experience, Microsoft Excel
Education
California State University-Northridge 2009 — 2009
BA, Sociology
Capital One April 2014 - Present
Capital One April 2012 - Present
Markel Corporation October 2010 - September 2012
Keiter Stephens September 2007 - October 2010
The Brink's Company June 2005 - September 2007
Skills
CISA, CFE
Education
Canisius College 2001 — 2005
BS, Accounting and AIS
Capital One June 2011 - Present
Sedona Lender Services February 2010 - July 2011
Lasher Auto Group January 2009 - February 2010
Capital One Auto Finance November 2007 - December 2008
Tri Counties Bank June 2002 - November 2007
Bay View Bank December 1988 - June 2002
Skills
Credit Analysis, Credit, Sales Management, Business Development, Finance, Credit Risk, Sales, Sales Process, Management, Leadership, Marketing, Funding, Underwriting, Customer Service, Loans, New Business Development, Strategy, Call Centers, Portfolio Management, Relationship Management, Strategic Planning, Customer Retention, Training, Banking, Loss Mitigation, Loan Origination, Consumer Lending, Customer Satisfaction, Recruiting, Lead Generation, Negotiation, Start-ups, Sales Operations, Risk Management, Analysis, CRM, Executive Management, Financial Analysis, Financial Risk, Financial Services, Forecasting, Insurance, Loan Servicing, Solution Selling, Team Building
Education
California State University-Hayward - School of Business and Economics 1986 — 1988
Finance, Economics, Finance principles
Wells Fargo June 2012 - Present
SunTrust Mortgage July 2010 - May 2012
SunTrust Mortgage January 2010 - July 2010
Capital One January 2009 - December 2009
LandAmerica Financial 2005 - November 2008
Bryant & Stratton College January 2002 - September 2004
IKON Office Solutions October 1999 - January 2002
National Card Control, Inc. June 1987 - September 1999
Skills
Strong..., Detail Orientation, Strong Work Ethic, Teamwork, Needs Analysis, Performance Improvement, Vendor Relations, Contract Negotiations, Financial Institutions, Instructional Design, Instructor-led Training, Fundraising, Curriculum Development, Adult Education, Outlook, Strategic Planning, Problem Solving, Customer Service, Customer Relations, PowerPoint, Word, Microsoft Office, Compliance, Time Management, Excel, Employee Engagement, Analysis, Program Management, Microsoft Excel, Human Resources, Management, Software Documentation, Contract Negotiation, Employee Training, Training
Education
Capella University 2009 — 2013
Master's of Education, Training and Performance Improvement, 4.0
Longwood University 1972 — 1976
BS, Recreation/Physical Education
Capital One November 2010 - Present
Portfolio Recovery Associates May 2009 - November 2010
American Express 2008 - May 2009
Bank of America May 1998 - May 2008
Skills
Leadership, Management, Project Management, Strategic Planning, Strategy
Education
University of Phoenix 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
California State University-Northridge 1996 — 1998
Business Administration and Management, General
Francisco Bravo Medical Magnet High School 1992 — 1996
Diploma
BBVA Compass July 2013 - February 2015
Capital One November 2011 - March 2013
BBVA Compass July 2011 - November 2011
GOLD COAST FINANCIAL GROUP January 2000 - July 2011
TARGET CORPORATION March 2011 - June 2011
EDDIE BAUER FACTORY OUTLET January 1993 - January 1995
Skills
Marketing, Leadership, Portfolio Management, Financial Planning, Credit
Education
California State University-Northridge 1999 — 2001
Marketing, Business Administration
Southwest High School 1988 — 1992
San Diego Mesa College
Associate of Science Degree, Business Administration
TCF Bank May 2014 - Present
TCF Bank May 2014 - December 2014
Capital One July 2012 - December 2013
Capital One May 2012 - July 2012
HSBC April 2011 - April 2012
HSBC July 2008 - March 2011
HSBC 2007 - June 2008
HSBC 2005 - 2007
HSBC 2004 - 2005
HSBC 2003 - 2004
Skills
Business Process..., Management, Portfolio Management, Credit, Strategy, Banking, Leadership, Credit Cards, Compliance, Mortgage Lending, Sales, Financial Services, Business Development, Budgets, Relationship Management, Risk Management
Education
The University of Chicago 1996 — 1998
MBA, Finance, Marketing
Carleton College 1987 — 1991
BA, Economics
Capital One March 2014 - Present
Dell April 2013 - March 2014
Capital One May 2008 - April 2013
BB&T Bank July 2007 - May 2008
Lockheed Martin CITIC / Center for Medicare and Medicaid Services January 2007 - August 2007
GMAC Residential September 2004 - May 2006
Federal Reserve Information Technology July 1999 - September 2004
Skills
Unix, Solaris, Windows Server, Operating Systems, Servers, Integration, Perl, AIX, Connect Direct, EDI, z/OS, Disaster Recovery, Ksh, WebSphere MQ, TCP/IP, DB2, Security, Mainframe, TSO, System Administration, Enterprise Architecture, FTP, IBM Mainframe, MVS, Visio, CICS, SDLC, JCL, Unix Shell Scripting, ISPF, COBOL, SQL, Databases, EAI, Fileaid, ITIL, Data Warehousing, IBM AIX
Education
Canisius College 1980 — 1982
Bachelor of Science, Accounting
State University of New York at Buffalo
Certificate, Telecommunications Management
Santander Consumer USA Inc. August 2015 - Present
Capital One November 2014 - Present
Capital One August 2012 - November 2014
Verizon Communications October 2008 - August 2012
Verizon Communications September 2006 - April 2009
Verizon Communications May 2005 - June 2006
Verizon Communications May 2004 - January 2005
HSBC March 2003 - February 2004
Skills
Telecommunications, Vendor Management, Requirements Analysis, SDLC, Software Project..., Business Analysis, Enterprise Architecture, VoIP, Integration, Program Management, Process Improvement, Project Management, PMP, Cisco Technologies, IT Strategy, ITIL, LAN-WAN, Business Intelligence, Switches, Visio, Data Quality, ETL, Teradata, Oracle, Informatica, SSIS, Data Governance, Data Management
Education
Texas A&M Commerce 2008 — 2010
MBA, Business Administration, Management and Operations
Canisius College 2001 — 2004
MIS, Information Systems
Capital One October 2013 - Present
Capital One May 2012 - October 2013
HSBC June 2006 - April 2012
HSBC June 2000 - August 2005
Skills
Product Management, Analytics, Financial Services, Project Management, Instructional Design, Virtual Teams, Adobe Creative Suite, Training Delivery, Persuasive Presentations, Workshop Facilitation, Manage Client..., Consensus Building, Management, Direct Marketing, Customer Acquisition, Leadership, Strategy, CRM, Change Management, Marketing, Process Improvement, Program Management, Business Analysis, Cross-functional Team...
Education
Capella University
Master of Education (M.Ed.), Instructional Design
Capital One 2012 - 2013
HSBC 2009 - 2012
HSBC 2006 - 2009
HSBC 2005 - 2006
HSBC 2004 - 2005
Etec Systems 1996 - 2003
Trimble Navigation 1989 - 1996
Skills
Product Development, Program Management, Cross-functional Team..., Project Management, Banking, Credit Cards, Strategic Planning, Process Improvement, Analysis, Management, Strategy, Risk Management, Leadership, Business Process, Six Sigma
Education
California State University-Monterey Bay 2003 — 2005
BSBA, Business and Marketing
Kaiser Permanente March 2014 - Present
State Farm February 2013 - December 2013
Capital One September 2011 - February 2013
UnitedHealth Group February 2011 - August 2011
Verizon February 2010 - September 2010
USAA December 2008 - September 2009
Skills
Windows, Microsoft Office, Research, Microsoft Word, English, PowerPoint, Microsoft Excel, Outlook, Customer Service, Data Entry, Teamwork, Strategic Planning, Leadership, Business Analysis, Software Documentation, Vendor Management, Visio, Process Improvement
Education
Punjab Technical University 1999 — 2001
Master's Degree, Information Technology
California State University-East Bay
Master's Degree, Business Administration and Management, General
Inwood National Bank July 2015 - Present
BBVA Compass November 2014 - Present
Texas Leadership Bank May 2013 - November 2014
Wells Fargo May 2010 - August 2011
Texas Capital Bank October 2007 - April 2009
Capital One July 2006 - June 2007
First Collateral Services May 2002 - March 2006
Bank of the West April 2001 - May 2002
Skills
Loans, Mortgage Lending, Commercial Mortgages, Deposits, Commercial Banking, Retail Banking, Consumer Lending, Credit, Financial Analysis, Cash Management, Loan Servicing, Credit Analysis, Banking, Mortgage Banking
Education
Cambria-Rowe Business College-Johnstown 1997 — 1998
Associate's degree, Medical Office Management/Administration, 3.83
Capital One July 2013 - Present
E*TRADE Financial October 2004 - July 2013
PwC 1999 - 2003
Arthur Andersen LLP January 1994 - October 1999
Skills
Corporate Tax, Tax, State Tax, Sales & Use Tax..., Property Tax
Education
California State University-Sacramento 1998 — 2000
BS, Business Administration
Capital One February 2013 - March 2014
Capital One January 2012 - February 2013
U. S. Trust, Bank of America May 2005 - July 2010
Triple Canopy 2010 - 2010
The World Bank 1998 - 2005
Skills
Accounts Payable, Accounts Receivable, Accounting, Financial Analysis
Education
California State University-Los Angeles 2008 — 2010
Masters, Accountancy
Strathmore (Kianda) Nairobi 1992 — 1996
Capital One September 2013 - Present
Best Buy September 2001 - September 2012
Amtor Sound Company February 2007 - October 2011
Skills
Microsoft Office, Film, Event Management, Customer Service, Event Planning, Photoshop, Video Production, Microsoft Excel, Microsoft Word, Public Speaking, Public Relations, PowerPoint, Editing, Music, Sales, Sound, Advertising, Marketing Communications, Live Sound, Leadership, Team Building, Training, Customer Satisfaction
Education
Cal State Fullerton 2008 — 2010
Bachelor of Communication, Advertising
Capital One February 2010 - Present
Capital One April 2006 - February 2010
Wells Fargo March 2005 - April 2006
Chase April 2003 - December 2004
Bank One June 1996 - April 2003
Skills
Meeting planning and..., Training program..., Bank regulatory..., Problem solving, Risk assessment and..., Bank branch operations, Project planning, Sales management
Education
California State University-Northridge
Bachelor of Science (BS), Business Administration
Scott & White Healthcare 2012 - Present
Capital One 2005 - Present
Sears Holdings Corporation 2009 - 2011
Sprint 2007 - 2009
Skills
Management, Customer Service, Customer Retention, Process Improvement, Sales Management, Sales, Leadership, Sales Operations, Training, Business Development, CPR, Certified Medical..., Phle, Secur
Education
Career Point College 2014 — 2015
LVN, Nursing
Central Texas College 2005 — 2007
Capital One September 2012 - Present
ING DIRECT July 2011 - Present
ING DIRECT September 2009 - July 2011
ING DIRECT July 2007 - September 2009
ING DIRECT January 2007 - July 2007
Skills
Business Intelligence, Data Warehousing, Cognos, Informatica, ETL, Microsoft SQL Server, Agile Methodologies, Oracle SQL, DMR, Powerplay Transformer, Dashboarding, Cognos ReportNet, MS Reporting Services, Erwin, Tidal Enterprise..., OLAP, Database Design, Data Quality, Teradata, Business Objects, Ab Initio, Project Management
Education
California State University-Northridge
Bachelor of Science, Finance
Capital One 2006 - Present
Skills
Investment Banking, Financial Modeling, Corporate Finance, Valuation, Financial Analysis, Equities, Mergers, Capital Markets, Derivatives, Microsoft Excel, Fixed Income, Private Equity, Investments, Risk Management, Bloomberg, Banking, Microsoft Office, Due Diligence, Project Management, Asset Managment
Education
California State University-Fullerton 2001 — 2003
Business Administration and Management, General
Impac Mortgage Corp. August 2015 - Present
Sun West Mortgage Company July 2012 - August 2015
Credit Suisse October 2009 - June 2011
Capital One December 2008 - October 2009
PIMCO May 2007 - December 2008
Skills
Agency MBS and whole..., Fixed Income, Bloomberg, Capital Markets, Structured Products, Bonds, MBS, Trading, Asset Managment, Hedging, Portfolio Management, Investments, Securities, Investment Management, Residential Mortgages, Securitization, Relative Value
Education
Cal State Fullerton 2005 — 2007
Bachelor's degree, Finance and Financial Management Services
Bank of America February 2013 - Present
Capital One 2007 - 2013
Education
CSU Chico
MS, Computer Science
Capital One July 2013 - Present
Goodwill Industries International January 2013 - April 2013
7-11 November 2011 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Teaching, Photoshop, HTML, Strategic Planning, Editing, C++, C, Java
Education
Cape Fear Community College 2000 — 2000
Early Childhood Credentials I&II, Early Childhood Education and Teaching
Topsail High School 1994 — 1997
Diploma, High School/Secondary Diplomas and Certificates
CoreLogic April 2014 - Present
Discover Financial Services September 2012 - July 2013
Toyota December 2011 - June 2013
CareFirst July 2011 - September 2011
Fannie Mae July 2009 - May 2011
Discover Financial Services January 2008 - December 2008
Capital One December 2005 - September 2007
Discover Financial Services October 2003 - November 2005
BP January 1995 - May 2003
Skills
Connect:Direct, Connect:Enterprise, Connect Direct, Unix, SFTP, Technical Support
Education
California State University-Long Beach
Bachelor's degree
Oklahoma State University
MBA