Capital One
Industry: Bank holding company
DescriptionCapital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia. Capital One is ranked 10th on the list of largest banks in the United States by assets. Headquarters: McLean, Virginia, United States CEO: Richard Fairbank (Jul 26, 1994–) Revenue: 27.24 billion USD (2017) Number of employees: 49,301 (2017) Subsidiaries: Capital One Investing, Paribus, Did you know: Capital One is the 10th-largest bank in the US by total assets ($363 B). wikipedia.org
Capital One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Capital One Employees
Capital One February 2012 - Present
Coyote January 2010 - December 2011
Skills
Customer Service, Fraud Detection, Risk Management, Call Centers, Customer Experience, Credit, Banking, Loss Prevention, Loans, Credit Cards, Customer Satisfaction, Customer Retention, Data Entry, Outlook, Access, Process Improvement, Vendor Management, Software Documentation, Retail Banking, Technical Support, Time Management
Education
Columbia Basin College 2010 — 2010
Forest Grove High School 2004 — 2007
Medical Center of McKinney March 2015 - Present
Capital One Home Loans April 2010 - December 2014
Capital One Home Loans April 2009 - April 2010
Capital One November 2007 - April 2009
Skills
Microsoft Excel, Banking, Call Centers, Loans, Process Improvement, Sales, Customer Service, Access, Credit, Microsoft Office, Microsoft Word, Mortgage Lending, Team Building
Education
Collin County Community College 2015 — 2019
Associate's Degree, Registered Nursing/Nutrition
Richland Community College 2006 — 2009
Associate's Degree, CAD/CADD Drafting and/or Design Technology/Technician
Future Step, A Korn/Ferry Company May 2014 - July 2015
Capital One October 2013 - March 2014
Defaultlink - Butler and Hosch September 2012 - June 2013
Wingspan Portfolio Advisors January 2012 - May 2012
Pro Staff August 2011 - January 2012
Williams Lea November 2009 - July 2011
Skills
Customer Service, Microsoft Office, Outlook, PowerPoint, Analysis, Lotus Notes, Microsoft Excel, Software Documentation, Microsoft Word, Windows, Taleo
Education
Collin County Community College 2010 — 2012
Associate of Arts (A.A.)
Dallas Baptist University
Health/Health Care Administration/Management
Plano senior high
PrimeLending October 2013 - Present
Capital One April 2013 - August 2013
Woodforest National Bank March 2012 - March 2013
Education
Collin County Community College 2009 — 2016
Capital One October 2014 - Present
Bank of America May 2012 - April 2014
Bank of America April 2010 - May 2012
Bank of America August 2009 - April 2010
Skills
Six Sigma, Management, Relationship Management, Loan Servicing, Performance Consulting, Instructional Design, Talent Management, Mortgage Banking, Leadership, Risk Management, Program Management, Mortgage Servicing, Quality Assurance, Coaching, Analysis, Banking, Process Improvement
Education
Collin County Community College
Stephen F. Austin State University
Community Loans of America February 2014 - Present
Mary Kay Inc January 2007 - Present
Henrico County Public Schools January 2012 - Present
RAC Acceptance October 2010 - July 2011
ITT Technical Institute 2005 - 2009
Capital One October 2004 - February 2008
Star Consultant November 2003 - January 2008
KFC July 1999 - November 2003
Business and Medical Institute July 1998 - July 1999
Arby's May 1989 - July 1998
Skills
Coaching, Microsoft Office, Recruiting, PowerPoint, Microsoft Excel, Team Building, Microsoft Word, Strategic Planning, Public Speaking, Training, Sales Management, Outlook, Retail, Account Management, Leadership Development, Inventory Management, Negotiation, Management, Applicant Tracking..., New Business Development, Leadership, Human Resources, Sales, Time Management, Program Management, Analysis, Teamwork, Customer Service, Customer Satisfaction, Team Leadership, Budgets, Marketing
Education
NCU 2012 — 2013
MEd., Adult Learning
Colorado Technical University 2010 — 2011
MSM, Organizational Leadership and Change
Colorado Technical University 2010 — 2010
Master of Education (MEd), Adult and Continuing Education and Teaching
ITT-Technical Institute 2005 — 2010
Bachelor of Science, Business Administration
RETS Medical and Business Institute 1999 — 1999
Associates of Applied Science, Business Administration & Accounting
Henry County High School 1988 — 1992
Advanced Honors Diploma
Baylor Scott & White Health Careers January 2013 - Present
Dr. Adnan Office August 2009 - April 2013
Coppell Pediatrics September 2006 - August 2009
Capital One January 2006 - September 2006
Skills
Applicant Tracking..., Claim, Employee Relations, Human Resources, Insurance, Medical Records, Onboarding, Pediatrics, Research, Benefits Administration, New Hire Orientations, Administrative..., College Recruiting, Data Entry, FMLA, Healthcare, Office Management, Employee Benefits, Interviews, PeopleSoft, Recruiting, Hiring, Payroll, Talent Acquisition, Customer Service
Education
University of Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), Human Resources Management and Services
Collin County Community College 2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
Capital One May 2015 - Present
Capital One April 2014 - May 2015
Capital One March 2013 - April 2014
Skills
Customer Satisfaction, Banking, Credit, Retail Banking, Finance, Customer Service, Financial Services, Mortgage Lending
Education
The University of Texas at Dallas 2014 — 2016
Bachelor of Science (BS), Finance, General
Collin County Community College 2010 — 2014
Associate of Arts (A.A.), Business Field of Study
Ten Thousand Villages June 2011 - Present
TiVo December 2013 - Present
Capital One October 2012 - December 2013
Middlesex University Students' Union August 2008 - June 2010
Middlesex University Students' Union January 2007 - June 2008
Villa Pizza August 2005 - December 2006
City of Fort Collins June 2000 - August 2005
Skills
Research, Administration, Group Work, Non-profits, Volunteer Management, Report Writing, Group Presentations, Minutes, MS Office Suite, Training Delivery, Customer Service, Foreign Languages, Budgeting, Mentoring, Inventory Control, Cashiering, Cpr Certified, Working Abroad, Cultural Diversity, 40 WPM, Quick Study, People Skills, Radio Host, Charity Events, Event Planning, Budgets, Nonprofits, Microsoft Office, Politics, Public Policy, Training, Management, Higher Education, Policy Analysis, Social Networking, Spanish, Public Speaking
Education
Middlesex University 2007 — 2008
MA, International Relations
Colorado State University 2002 — 2006
BA, History, Russian, Eastern and Central European Studies
Capital One November 2013 - Present
Walgreens July 2012 - November 2013
McDonald's Corporation April 2012 - July 2012
Sears Holdings Corporation February 2012 - April 2012
FTD July 2010 - January 2012
Various Companies April 2004 - June 2010
Skills
Business Analysis, User Experience, Agile Project Management, UML, Social Media, User Interface Design, JavaScript, Content Management, Web Application Design, Change Management, SEM, Mobile Applications, Cross-functional Team..., Requirements Gathering, CRM, Technical Product..., Digital Product..., Rapid Prototyping, Process Engineering, Online User Experience, Human-computer..., HTML + CSS, HTML5, XML, Mobile Application..., User-centered Design, Reverse Engineering, SEO, Mobile Devices, Quality Assurance, Project Management, Web Applications, Competitive Analysis, Visio, SDLC, Analysis, SharePoint, HTML, HTML 5, Product Management
Education
Colorado Technical University 2006 — 2007
MBA, Healthcare Administration
Northern Illinois University 1999 — 2004
B.S.
OtterBox March 2014 - Present
Capital One January 2012 - February 2014
King Soopers January 2010 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management
Education
Colorado State University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Emergency Medical Technology/Technician (EMT Paramedic)
Front Range Community College 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Capital One November 2014 - Present
The Lasso March 2012 - May 2014
Collegiate Network 2013 - 2014
The National Journalism Center May 2013 - August 2013
CNSNews.com May 2013 - August 2013
Off the Quill August 2012 - May 2013
PLEN 2013 - 2013
The Leadership Institute 2012 - 2013
Campaign 2012 - 2012
Skills
Editing, Copy Editing, Journalism, Social Media, Newspaper, Ap Style, Storytelling, Public Relations, Copywriting, Blogging, Proofreading, Public Speaking, Creative Writing, Microsoft Office, Publishing, News Writing, AP Style, Newspapers, Editorial, Media Relations, Press Releases, Feature Articles, Newsletters, Publications, New Media, Publicity, Facebook, Politics, Social Networking, WordPress, Photography, Internal Communications, InDesign, Technical Writing, Interviews, Research, Crisis Communications, Mac, Newspaper Design, Entertainment, Investigative Reporting, Fundraising, Online Journalism, Layout, English, Content Management, Fact-checking, Web Content, Strategic Communications, Political Communication
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (MBA), Organizational Leadership
Texas Woman's University 2012 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
Texas Woman's University 2012 — 2014
Bachelor of Arts (B.A.), Legal Studies, General
Collin County Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
Capital One May 2014 - Present
ANN INC. November 2011 - Present
Poly-America April 2006 - May 2011
Skills
Customer Service, Customer Engagement, Sales, Customer Satisfaction, Selling Skills, Visual Merchandising
Education
Collin County Community College
Pearson plc May 2014 - Present
EchoStar Corporation August 2013 - May 2014
Mercury Payment Systems March 2013 - August 2013
Travelport November 2012 - March 2013
Owens & Minor April 2012 - November 2012
Capital One March 2011 - April 2012
The Classical Academy High School August 2008 - February 2011
Verizon Business January 2007 - April 2008
ITT Systems May 2002 - January 2007
Mindport Inc April 2001 - January 2002
Skills
Customer Relations, MS Project, Clarity, Certified Scrum Master..., PMBOK, PMI, MS Office Suite, Risk Management, Change Management, Earned Value Management, Problem Solving, Project Planning, Software Project..., Project Execution, Resource Management, winsight, Agile Project Management, Waterfall, CMMI, SDLC, RAD, Status Reporting, Briefing, Budget Management, Document Management, Project Delivery, Delivering Results, Great People Skills, Training Skills, Team Leadership, Mentoring, Team Motivator, Detail Orientation, Consensus Builder, Budgets, Microsoft Office, Project Management, Visio, Agile Methodologies, Integration, Software Development, Vendor Management, SharePoint
Education
Colorado State University 1987 — 1989
M.S, Applied Mathematics
Colorado State University 1984 — 1987
B.S, Mathematics
Capital One July 2014 - Present
Northrop Grumman July 2005 - June 2014
Virginia Solar Technology Inc. & A2Z HOBBY LLC. 2007 - May 2013
Capital One March 2002 - June 2005
Greenwich Technology Partners August 2002 - September 2003
Capital One March 1999 - March 2002
Professiona Resource Management 2000 - 2001
J. Sergeant Reynolds 1999 - 2000
University of Richmond 1997 - 1999
Mary Washington College 1995 - 1997
Skills
Visio, Unix, Software Documentation, Disaster Recovery, Data Center, Quality Assurance, Databases, SharePoint, SQL, Business Process, Cisco Technologies, Project Planning, Team Leadership, Analysis, Management, Information Assurancce, Virtualization, IT Infrastructure Design, Information Security, Computer Security, Document Management, Change Management, Windows Server, Visual Basic, DISA Gold Disk, SCAP, eEye Retina, Security Clearance, Oracle, Troubleshooting, Integration, Systems Engineering, DoD, Networking, Information Assurance, Enterprise Architecture, Systems Analysis
Education
Colorado Technical University 2010 — 2011
Bachelor of Science (BS), Business Administration and Management, General, 3.5
East Tennessee State University 1993 — 1993
Electronics Engineering
South West Virginia Community College 1990 — 1992
Associates, Electronics Engineering
Strayer University
Information Technology
Gulf Coast Enterprises September 2014 - Present
Hewlett-Packard March 2013 - September 2014
Capital One April 2012 - March 2013
HSBC July 2004 - April 2012
Household International 1993 - 2004
Skills
Credit Cards, SDLC, Risk Management, Vendor Management, Portfolio Management, Banking, IT Strategy, Business Analysis, Retail Banking, Business Requirements, DB2, Requirements Gathering, PMO, Relationship Management, Software Development, Financial Risk, Requirements Analysis, Visio, Analysis, Program Management, Business Process..., Financial Services, Analytics, Management, Testing, Data Warehousing, Mainframe, Quality Assurance, Project Portfolio..., User Acceptance Testing, Leadership, Software Project..., Business Process, Project Delivery, Process Improvement, Systems Analysis, IT Management, Governance, Resource Management, Data Center, Business Intelligence, Enterprise Architecture, Offshoring, Business Process..., Integration, Change Management, ITIL, CRM, PMP, Business Transformation
Education
College of the Sequoias
Foothills Gateway Inc July 2015 - Present
Foothills Gateway Inc January 2015 - Present
SAVA Sexual Assault Victim Advocate Center February 2011 - Present
Crossroads Safehouse September 2013 - November 2014
Crossroads Safehouse August 2013 - November 2014
Center for Search & Investigations February 2013 - November 2014
Kroll August 2012 - October 2013
Crossroads Safehouse June 2009 - August 2013
Capital One September 2009 - April 2011
Rent a Center August 2004 - March 2009
Skills
Training, Customer Service, Team Building, Employee Training, Public Speaking, Fundraising, Sales, Microsoft Office, Event Planning, Crisis Intervention, Microsoft Word, Nonprofits, Social Media, Community Outreach, Management, Conflict Resolution, Recruiting, Coaching, Outlook, Customer Retention, Leadership Development, Program Development, Victim Services, Advocate, Data Entry, Leadership, Case Management, Supervisory Skills, Family Case Management, Vicarious Trauma..., Volunteer Management, Social Services, Research, Teaching, Social Networking, Mental Health, Mentoring, Time Management, Microsoft Excel, Psychology, Adolescents, Event Management, Public Relations, Program Evaluation, Staff Development, Marketing, Group Therapy, Mentor, Treatment, Psychotherapy
Education
University of the Rockies 2015 — 2017
Doctor of Psychology, Forensic Psychology, 3.75
Colorado State University 2013 — 2014
Master's Degree, Criminal Justice/Law Enforcement Administration, 3.7
Colorado State University 2011 — 2012
Bachelors, Applied Social Sciences; Criminology, 3.12
Loveland Citizen Police Academy 2008 — 2008
Certification, Police Department
Green River High School 1994 — 1999
High School Diploma, High School Diploma
BB&T December 2011 - Present
Leadership Frisco 2011 - 2012
BB&T May 2010 - December 2011
View Point Bank May 2009 - May 2010
Capital One December 2002 - May 2009
Hibernia National Bank December 2002 - May 2009
Bell South 2000 - 2002
Skills
Credit, Banking, Outside Sales, Loans, Business Planning, Underwriting, Customer Service, Business Development, Strategy, Leadership, Mortgage Lending, Portfolio Management, Sales, Training, New Business Development, Investments, Marketing Strategy, Sales Management, Refinance, Finance, Insurance, Retail, Negotiation, Executive Management, Real Estate, Small Business, Marketing, Commercial Banking, Treasury Management, CRM, Commercial Lending, Budgets, Management, Small Business Lending, Relationship Management, Cash Management, Consumer Lending, Cross Selling, Mortgage Banking, Residential Mortgages, Lines Of Credit, Loan Origination, Credit Analysis, Commercial Mortgages, Financial Analysis, Risk Management, Retail Banking, Financial Services
Education
Collin County Community College
Business Administration and Management, General
Stephen F. Austin State University
Hotel, Motel, and Restaurant Management
Wells Fargo August 2014 - Present
Capital One February 2001 - August 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, English, Outlook, Windows
Education
University of Sioux Falls 2008 — 2010
Master's degree, Business Administration and Management, General
Colorado Technical University 1999 — 2005
Associate's degree, Accounting, 3.8
Colorado Technical University 1999 — 2005
Bachelor's degree, Business Administration and Management, General, 3.8
Strategic Partners, Inc. December 2014 - Present
Oracle Hospitality, LLC September 2014 - December 2014
Verizon Wireless August 2014 - September 2014
American Commercial Enterprise Inc. January 2008 - May 2014
Z-Grill Kebab House 2010 - 2014
Citi January 2008 - April 2010
Capital One 2010 - 2010
JPMorgan Chase 2005 - 2007
Skills
Customer Service, Inventory Management, Microsoft Office, Management, Leadership, Operations Management, Team Leadership, Microsoft Excel, Team Building, Microsoft Word, PowerPoint, Time Management, Budgets, Restaurants, Strategic Planning, Customer Satisfaction, Process Improvement, Training, Sales, Windows XP Pro, Windows 2000, Windows Server, Windows 7, Windows Vista, LAN-WAN, Bilingual, VMware, Computer Hardware, Hardware Diagnostics, Hardware Support, Software Installation, Network Hardware, Software Deployment, Oral & Written..., Data Backup Solutions, Hardware Installation, Networking, Analysis, Hardware, Banking, Help Desk Support, Information Technology, Troubleshooting, Technical Support, Access, IT Management, Testing, Laptops, Windows XP, DNS
Education
Western Governors University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Collin County Community College 2006 — 2009
Associate of Arts (AA), Business Administration and Management, General
Pacific Union Financial, LLC November 2014 - Present
Capital One September 2013 - Present
Nationstar Mortgage March 2012 - Present
Grand Hall USA January 2008 - February 2012
The Home Depot June 2006 - July 2007
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Learning Quickly, Positive Can-do Attitude, Delivering projects on..., Always On Time, Always Willing to Learn, Organized Multi-tasker
Education
The University of Texas at Dallas 2009 — 2011
Bachelors of Science (BS), Finance
Collin County Community College 2006 — 2010
Associates Degree, Business Administration
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates November 2013 - Present
Moses & Singer LLP July 2013 - November 2013
Worcester State University January 2013 - April 2013
Moses & Singer LLP December 2007 - January 2013
College of the Holy Cross September 2011 - 2013
Target September 2010 - December 2010
Capital One September 2007 - December 2007
Skills
Data Entry, Accounting, Research, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Accounts Payable, Financial Analysis, Microsoft Office, Outlook, Customer Service, Elite, ProLaw, Aderant
Education
College of the Holy Cross 2009 — 2013
Bachelors of Arts, Economics-Accounting and Latin America & Latino Studies Concentration
John Felice Center - Loyola Chicago University 2012 — 2012
Summer Study Abroad Program (Rome, Italy)
St. Jean Baptiste High School 2005 — 2009
High School Diploma
Banker's Toolbox August 2015 - Present
Lucky Doodles April 2015 - Present
Lucky Emily September 2008 - Present
adWhite May 2014 - July 2015
Lake Travis Lifestyle November 2013 - November 2014
Apartments.com July 2013 - March 2014
adWhite September 2008 - January 2013
Capital One 2005 - 2007
TJH2b Analytical Services July 2004 - October 2005
USA Today May 2000 - July 2002
Skills
Marketing, Social Media Marketing, Account Management, Blogging, Coordinating Special..., Promotions, Strategic Planning, Online Advertising, Marketing Communications, Email Marketing, Advertising, Market Planning, Analytics, Marketing Research, Product Management, Copywriting, Sponsorship Activation, Trade Shows, Social Media, Public Relations, Media Planning, Direct Marketing, Creative Writing, Strategy, Event Management
Education
Tulane University 2002 — 2005
MBA, Marketing
Colorado State University 1996 — 2000
BS, Business, Marketing
Wells Fargo September 2014 - Present
IBM July 2014 - September 2014
The Hershey Company November 2013 - March 2014
Capital One August 2012 - November 2013
TNMI, Inc. January 2010 - July 2012
Wells Fargo August 2003 - December 2009
IBM Global Services June 2000 - July 2003
New Breed Corp. June 1998 - June 2000
USAF April 1983 - May 1998
Skills
Program Management, Process Improvement, PMO, Non-profits, Business Analysis, Project Planning, PMP, Strategic Planning, SDLC, Project Management, Team Building, Change Management, Leadership, Security, Vendor Management, Outsourcing, Risk Management, Project Portfolio..., Governance, Information Technology, IT Strategy
Education
Christian Leadership University 2012 — 2014
Doctor of Ministry, D.Min., Christian Entrepreneurship, 4.0
Colorado Technical University 1991 — 1993
MS, Computer Science / Software Engineering
Troy University Dothan 1981 — 1983
BS, Computer & Information Science
Capital One July 2014 - Present
Capital One October 2013 - June 2014
Capital One September 2012 - October 2013
Vector Marketing January 2011 - June 2012
Answer Plus, Inc. August 2011 - April 2012
Inland Answering Service February 2007 - September 2010
Skills
Customer Service, Direct Sales, Microsoft Office, Inbound Marketing, Sales Management, Telemarketing, Social Entrepreneurship, Internet, Keynote, Leadership, Social Networking, Office Management, Recruiting, Interviews, Windows, Call Centers, Phone Etiquette, Customer Experience, Telephone Skills
Education
Colorado Technical University 2005 — 2006
Lake Havasu Charter School 2000 — 2004
High School Diploma
Fresh Bread Christian Cathedral April 2012 - Present
302 Empire February 2008 - Present
James Stevens and Daniels May 2011 - September 2012
Capital One January 2005 - January 2007
National Bank of Commerce August 2001 - October 2004
Education
Colorado Technical University-Online 2012 — 2013
Associate's Degree, Business Administration and Management, General, 3.92 GPA
Capital One January 2013 - November 2013
Capital One Home Loans October 2011 - December 2012
Capital One 2011 - October 2011
Independent Consultant 2010 - April 2011
LEGO System A/S 2005 - 2008
Liberatia Corporation October 2000 - December 2004
Winstar Communications 2000 - 2001
Sprint E Solutions 1998 - 2000
CGGVeritas 1994 - 1998
Skills
SDLC, Business Analysis, Program Management, Business Intelligence, Process Improvement, Certified Scrum Master..., Business Process, Management, CRM, Integration, PMO, Project Management, Software Development, Change Management, Strategy
Education
Sprint Business University 1999 — 2000
Business
The George Washington University 1999 — 1999
PMP, Project Management
Collin County Community College 1991 — 1993
Computer Science & Engineering
EPSTEXAS March 2012 - Present
Wylie Pool Repair August 2007 - Present
Capital One November 2011 - February 2012
Safety Kids Unlimited Corp June 2011 - October 2011
Toys R Us November 2010 - June 2011
Skills
Quickbooks, Microsoft Office, Quality Center, Access, Management, Data Entry, Accounts Payable, Administrative..., Microsoft Excel, Accounting, Databases, Finance, Time Management, Payroll, System Administration, QuickBooks, Accounts Receivable, Invoicing, Outlook, Microsoft Word
Education
The University of Texas at Dallas 2015 — 2017
Currently Attending, Multi/Interdisciplinary Studies
Collin County Community College 2012 — 2014
Associate of Arts (AA), Teaching in Interdisciplinary Studies Grades 8-12
Wylie Choice High School 2011 — 2011
High School Diploma, Diploma
Capital One June 2007 - Present
Guaranty Bank April 2006 - May 2007
Bank of America June 2004 - April 2006
Skills
Chargebacks, Fraud, Debit Cards, Risk Analytics, Electronic Payments, Payments, Financial Risk, ACH, Operational Risk..., Payment Systems, Operational Risk
Education
College of the Mainland 2000 — 2003
General
Capital One August 2014 - Present
Capital One September 2012 - August 2014
Capital One February 2009 - September 2012
Capital One bank February 2008 - February 2009
Capital One Auto Finance January 2007 - February 2008
Skills
Customer Service, Banking, Risk Management, Leadership, Process Improvement, Microsoft Office, Vendor Management, Financial Services, Team Leadership
Education
South Grand Prairie High School
High school diploma
Collin County Community College
Bachelor of Arts (BA), Business Administration and Management, General
Capital One September 2013 - November 2014
Capital One CLL Back Office March 2009 - September 2013
Capital One DSO June 2006 - March 2009
Capital One June 2005 - June 2006
Capital One Financial Corporation June 2001 - June 2005
Capital One September 2004 - November 2004
Skills
Process Improvement, Access, Customer Service, Quality Assurance, Management, Human Resources, CRM, Training, Budgets, Project Management, Time Management, Microsoft Excel
Education
2000Nottoway County High School
Specialized, art/graphic design; Cosmetology
Colorado Technical University
Associates Degree, Criminal Justice
Colorado Technical University
Associates degree, Criminal justice
Chase September 2015 - Present
First National Bank December 2013 - September 2015
Colorado Landmark Realtors September 2011 - September 2014
Bank of America January 2009 - August 2012
Capital One November 2007 - January 2009
Chase April 2005 - October 2007
Coldwell Banker Real Estate January 2002 - September 2005
Carlin Financial Group March 2003 - March 2004
Tanning Technology January 2001 - January 2002
MC Technology January 1999 - January 2000
Skills
Business Development, Sales Operations, Selling, Real Estate, Sales, Solution Selling, New Business Development, Marketing, Loans, Consulting, Residential Homes, Sales Process, Management
Education
Colorado State University 1995 — 1997
MBA, Business, Management, Marketing, and Related Support Services
Florida State University
BA, Business Management
Frost Bank March 2015 - Present
Capital One September 2011 - February 2015
Union Bank July 2009 - September 2011
Bank of the West March 2008 - July 2009
US Bank 2005 - 2008
Wells Fargo Bank 2002 - 2005
Skills
Treasury Management, Liquidity Management, Trade Finance, Payments, Cash Management, FX, Banking, Customer Relations, Transaction Banking, Global Cash Management, Foreign Exchange, Country Risk Analysis, Correspondent Banking, Supply Chain Finance, Relationship Management, Product Management, Mergers & Acquisitions, Internet Banking, Mortgage Lending, Financial Transactions, Credit, FX Options, Commercial Banking, Portfolio Management, Business Development, Credit Analysis, Treasury Services, Customer Service, SWIFT payments, Finance, Investments, Commercial Lending, Supply Chain, Financial Institutions, Strategy, Derivatives, Credit Risk, Credit Cards, Equities, Funding, Trading, Cross Selling, Deposits, Asset Based Lending, ACH, Financial Risk, Loans, Financial Services, Underwriting
Education
Thunderbird School of Global Management
Master of Business Administration (MBA), International Business
Colorado Technical University
Bachelor of Science, Business Administration/Marketing
U.S. Department of Labor (ORI Contract) September 2014 - Present
Experian January 2014 - September 2014
Experian August 2013 - January 2014
Capital One March 2012 - July 2013
Capital One Mortgage January 2010 - March 2012
Capital One Auto Finance April 2009 - January 2010
Skills
Team Building, Loan Processing, Public Relations, Marketing Communications, Leadership, Creative Problem Solving, Teaching, Customer Service, Community Outreach, Volunteering, Modeling, Credit, Risk Management, Loans, Finance, Mortgage Lending
Education
University of North Texas 2007 — 2011
Bachelor's degree, Journalism/Public Relations- Minor in Business
Collin County Community College 2004 — 2007
Associate of Arts (AA), General Studies
Capital One July 2015 - Present
Monsoon (Capital One acq.) March 2014 - July 2015
Monsoon (Capital One acq.) September 2013 - March 2014
Hack Reactor August 2013 - August 2013
Puddle May 2013 - August 2013
Self-Employed May 2012 - April 2013
SCS Global Services December 2010 - May 2012
Institute of Arctic and Alpine Research 2008 - 2009
Desert Research Institute 2005 - 2008
Skills
Data Analysis, Research, Sustainability, Ruby, SQL, Environmental Science, JavaScript, Environmental Policy, Ruby on Rails, Atmospheric Chemistry, Environmental Awareness, jQuery, Sinatra, HTML 5, Advanced CSS, Climate Change, Git, RSpec, PostgreSQL, Environmental Issues, HTML, CSS, ArcGIS, Heroku, GIS, Environmental Impact..., Start-ups, Analysis
Education
Colorado College 2000 — 2004
BA, Environmental Science
University of Nevada-Reno 2005 — 2008
MS, Atmospheric Science
University of California, Berkeley 2010 — 2010
Environmental Engineering and Fluid Mechanics
Capital One June 2014 - June 2015
San Francisco National Maritime Park Association August 2012 - July 2014
Teaching Positions June 2006 - August 2013
Colorado College Admissions Office September 2009 - May 2011
National Geographic Society August 2009 - December 2009
Skills
Printmaking, Blogging, InDesign, Final Cut Pro, Photoshop, Art, Photography, Adobe Creative Suite, Art History, Graphic Design, Digital Photography, Illustrator, Mac, Magazines, Painting, Lightroom, Environmental Education, QuarkXPress, Community Outreach, Editing, Grant Writing, WordPress, Research, Teaching, Publications, Copywriting, Facebook, User Experience, Creative Writing, Copy Editing, Social Networking, Social Media, User Interface Design, Objective-C, iOS development, iOS
Education
The Mobile Makers Academy 2014 — 2014
Objective C, Cocoa, Pair Programming
Colorado College 2007 — 2011
Fine Art, Environmental Science, Creative Writing
Smith College 2006 — 2007
Urban Design
TD Ameritrade July 2012 - Present
Recovery Healthcare July 2011 - July 2012
Capital One June 2009 - June 2011
Skills
Case Managment, Healthcare, Treatment, Public Speaking, Community Outreach, Social Services, Non-profits, Customer Service, Wellness, Coaching, Nonprofits, Fundraising
Education
Colorado State University 2013 — 2015
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Capital One October 2012 - Present
NOVA Bank May 2012 - October 2012
Sure Advance, LLC January 2012 - May 2012
PartnersFirst November 2009 - December 2011
PartnersFirst July 2008 - November 2009
Ricoh Americas Corporation August 2006 - July 2008
Skills
Compliance, Fraud Detection, KYC, Credit Cards, Financial Services, Risk Management, Analysis, Loans, Credit Analysis, Banking, OFAC, Customer Service, Retail Banking, Payments, Cash Management, Management, Relationship Management, Operational Risk, Fraud, AML, Credit Risk, Bank Secrecy Act, Financial Risk, Credit, ACH, Portfolio Management, Anti Money Laundering, Call Centers, Financial Analysis, Consumer Lending, Vendor Management, Analytics, USA PATRIOT Act, Operational Risk..., Branch Banking, Commercial Banking
Education
Colorado Technical University 2010 — 2011
Business
Capital One March 2012 - Present
Capital One March 2006 - March 2012
Hibernia National Bank April 2001 - March 2006
Data-Tel of Louisiana, Inc. July 1998 - January 2001
Skills
Risk Management, Vendor Management, Disaster Recovery, Banking, SDLC, Visio, Program Management, Process Improvement, Business Analysis, IT Management, IT Strategy, Requirements Analysis, Troubleshooting, MS Project, Project Portfolio..., PMO, Data Center, Software Documentation, Management, Networking, SharePoint, Active Directory, System Administration, Information Technology, Security, Testing, Windows Server, Cisco Technologies
Education
University of Louisiana at Lafayette 1997 — 1998
Mechanical Engineering
Nicholls State University 1996 — 1997
Pre_Engineering
Collin County Community College
Business Administration and Management, General
Central Lafource High School
Arkansas Workforce Center May 2013 - July 2013
Outbound Calls September 2001 - December 2010
Capital One November 2006 - June 2007
Tel-Vista August 2000 - January 2001
Skills
Call Centers, Customer Service, Employee Benefits, Process Scheduler, Security, Training, Microsoft word, Microsoft Excel
Education
Collin County Community College 1995 — 1996
Sign Lang
Beoufort County Community College 1990 — 1991
GED, BASIC
VCE, the Virtual Computing Environment Company January 2012 - Present
deView Electronics November 2010 - December 2011
Daisy Brand March 2009 - November 2010
OpenACircle.com August 2008 - February 2009
Credant Technologies January 2002 - July 2008
Capital One November 2001 - December 2001
Metroplex By Owner May 2001 - November 2001
Objective Solutions December 2000 - May 2001
Compaq Telecom August 2000 - December 2000
RTS (Revenue Technology Services) November 1999 - August 2000
Skills
Test Automation, VBScript, Quality Assurance, Manual Testing, SDLC, Selenium w/ Java, Selenium w/ Python, Shell Scripting, Powershell
Education
Collin County Community College 2003 — 2005
Computer Science
Tarrant County Community College 1986 — 1991
Associates
BP March 2015 - Present
Capital One February 2002 - April 2014
Qatar Airways December 2010 - January 2011
Social Media Help (Start-up) August 2008 - November 2010
Brown & Williamson Tobacco January 2001 - January 2002
Health Care Corporation of America (HCAA) December 1994 - May 2000
Skills
Human Resources, Recruiting, Training, Customer Service, Social Networking, Marketing, Event Management, Team Building, Performance Management, Management, Administrative..., Time Management, Interviews, Project Management, Program Management, Social Media, Research, Outlook, Organizational..., Graphic Design, Web Design, Talent Management
Education
Collin County Community College 2008 — 2009
College Certification
American Management Association 2001 — 2001
Certification
IAAP 1998 — 1998
CPS
Saskatoon Business College 1988 — 1989
Business Administration College Diploma
TCF Bank November 2010 - Present
Qdoba Restaurant Corporation May 2010 - November 2010
Capital One May 2009 - May 2010
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Cross Selling, Consumer Lending, Branch Banking, Mortgage Lending, Small Business Lending, Credit Risk, Financial Analysis, Commercial Lending, Cash Management
Education
Colorado State University 2013 — 2015
Master's degree, Organizational Leadership
Metropolitan State University of Denver 2010 — 2011
Bachelor of Arts (BA), Speech Communication and Rhetoric/Spanish
Westminster High School 2002 — 2005
Federal Reserve Bank of Richmond September 2012 - Present
Estes Express Lines August 2012 - September 2012
Capital One October 2011 - August 2012
Cargill January 2003 - September 2011
Skills
Process Improvement, Business Analysis, Requirements Analysis, Visio, Vendor Management, Program Management, SDLC, PMP, MS Project, SharePoint, Project Management, Software Project..., Cross-functional Team..., IT Strategy, Business Process, Business Process..., Business Intelligence, IT Management, ITIL, Integration, Resource Management, Requirements Gathering, Systems Analysis, Change Management, Risk Management, Software Documentation, Quality Assurance, Six Sigma, ERP, Project Planning, Governance, PMO, Microsoft Project
Education
Villanova University 2012 — 2013
N/A, Project Management
Colorado Technical University 1997 — 1999
Master of Science (MS), Computer Science
Prairie View A&M University 1984 — 1988
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Capital One March 2013 - Present
Haynes and Boone, LLP March 2010 - July 2012
Delta Dallas July 2012 - 2012
Medco Health Solutions January 2009 - August 2010
JC Penney December 2002 - March 2009
St. Paul University Hospital January 2000 - January 2002
Skills
Outlook, Data Entry, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Fax, 10 Key, Medical Transcription, Adobe Acrobat, PeopleSoft, Office Management, Human Resources, Administrative..., Office Administration, Applicant Tracking..., Event Planning, Management, QuickBooks, Social Media, Teamwork, Accounts Payable, Time Management, Telephone Skills, Recruiting, Employee Benefits, Performance Management, Employee Relations, Spreadsheets, Leadership, Marketing, Payroll, Administration, Training, Onboarding, Invoicing, Access, Hiring, Visio, Social Networking, Benefits Administration, System Administration, College Recruiting, Interviews, Sales
Education
University of North Texas 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Collin County Community College
Associates of Arts, Marketing
Capital One January 2005 - Present
Capital One Auto Finance January 2003 - January 2005
Capital One January 1998 - January 2003
Education
Colorado Technical University
Masters Level Certificate, Project Management
Colorado Technical University
Masters Level Certificate, Business Management
Colorado Technical University
Masters Level Certificate, Change Management
Colorado Technical University
M.S, Management; Project Management
University of Phoenix
B.S, Business; Management
Hyundai Capital America June 2014 - January 2015
Capital One February 2013 - 2014
Capital One January 2011 - February 2013
HSBC July 2009 - January 2011
HSBC December 2006 - July 2009
HSBC 2003 - December 2006
Household Credit Services 2002 - 2003
Household Credit Services 2001 - 2002
Household Credit Services 2000 - 2001
Household Credit Services August 1999 - 2000
Skills
Leadership, Management, Critical Thinking, IT Operations, IT Service Management, Business Process..., Business Process..., Operations Management, Vendor Management, Project Management, Change Management, Risk Management, Business Analysis, SDLC, Business Requirements, Business Intelligence, Data Modeling, Reporting & Analysis, People Development, Financial Services, Contact Centers, Credit Cards, Portfolio Management, Credit Risk, Loss Mitigation, Agile Project Management, SharePoint, Outlook, PowerPoint, Version One, PMI Trained, Networking, ITIL v3 Foundations..., CompTIA, Microsoft Office, WordPress, Web Development
Education
New Horizons Computer Learning Center
Information Technology
Colorado Technical University-Sioux Falls 2001 — 2002
Information Technology
Southeast Technical Institute 2000 — 2001
Information Technology
Roosevelt High School 1991 — 1995
Diploma
Capital One April 2013 - Present
Northwest Community Hospital April 2012 - April 2013
The Wellness Center July 2005 - April 2013
Northwest Community Hospital January 2007 - April 2012
Northwest Community Hospital December 1998 - January 2007
The Woodfield Group, Inc. July 1997 - December 1998
OSI Industries May 1997 - June 1997
Skills
Project Management, Teaching, Team Building, Microsoft Office, Customer Service, Technical Training, Documentation, Staff Management, Software Documentation, Healthcare Information..., Active Directory, Hospitals, EHR, Training, CRM, Budgets, Team Management, Change Management, Help Desk Support, Technical Support, Social Media, Networking, Windows 7, Windows Server, Management, Healthcare, Visio, IT Management, System Administration, Program Management, Customer Satisfaction, Information Technology, Software Installation, Coaching, HIPAA, Hardware, Sales, Access, Leadership, Process Improvement, ITIL, Disaster Recovery, Troubleshooting, Vendor Management, Belly Dance, Integration, Security, Team Leadership, Microsoft Exchange, Time Management
Education
Northern Illinois University 1991 — 1996
Masters, English
Colorado College 1987 — 1991
Bachelor of Arts (B.A.), English Language and Literature, General
Homewood Flossmoor H.S. 1983 — 1987
Naval Surface Warfare Center Dahlgren Division June 2015 - Present
Alstom Power March 2013 - May 2015
Capital One July 2010 - March 2012
Naval Air Warfare Center Aircraft Division (NAWCAD) June 2009 - July 2010
Qimonda November 1997 - March 2009
Intel June 1996 - November 1997
Naval Surface Warfare Center June 1987 - August 1994
Skills
Statistics, Design of Experiments, SPC, Semiconductors, JMP, Manufacturing, Process Engineering, Engineering, Process Improvement, Lean Manufacturing, Process Simulation, Root Cause Analysis, PVD, Six Sigma, Testing, Minitab, FMEA, Leadership, Failure Analysis, Engineering Management, Cross-functional Team..., Management, DMAIC, Continuous Improvement, Start-ups, Process Control
Education
Colorado School of Mines 1994 — 1996
M. S., Materials Engineering
Georgia Institute of Technology 1983 — 1987
B. S., Chemical Engineering
First Data Corporation April 2006 - July 2011
Auromira 2005 - 2006
Capital One June 2001 - May 2004
Skills
360 Feedback, Blended Learning..., Business Skills..., Coaching, Competency-based..., Competency Models, Documentation, Event Planning, Leadership Development, Needs Analysis, Online Training, Operational Training, Organization Assessment, Organizational Change, Organizational..., Performance Analysis, Performance Consulting, Performance Management, Process Improvement, Product Training, Professional Development, Sales Training, Team Building, Team Leadership, Technical Training, Train the Trainer, Training & Development, Training Program..., Training Skills, Writing and Editing, Training, Executive Coaching, Learning Management, Instructor-led Training, Employee Engagement, Succession Planning, Strategy, Management, Instructional Design, Leadership, Employee Training, Staff Development, Selling Skills, Human Resources, Culture Change, Talent Management, Program Management, Strategic Planning, Workshop Facilitation, Adult Education
Education
Colorado State University
Master of Education (MEd)
Marymount College
BA
University of Iowa
Master of Arts
Capital One 2015 - Present
COARE BIO TECHNOLOGY July 2012 - March 2015
Johnson & Johnson May 2014 - February 2015
Bed Bath & Beyond March 2011 - May 2012
Johnson & Johnson September 2010 - March 2011
Skills
Business Relationship..., Environments, Business Analysis, Management, Project Management, Leadership, Project Delivery, Software Development, Enterprise Software, Databases, Vendor Management, IT Strategy, IT Management, Analysis, Cross-functional Team..., Business Process..., SDLC, Consulting, Program Management, Integration, Process Improvement, Change Management, Enterprise Architecture, Requirements Analysis, Business Intelligence, Business Process, Team Leadership, Forecasting, PMP, IT Service Management, SharePoint, Project Portfolio..., ERP, Visio, CRM, Team Building, Strategic Planning, Information Technology, Customer Service, Strategy
Education
Colorado Technical University 1993 — 1995
MSCS, System Engineering
Missouri Southern State University 1978 — 1982
BS., Business Admin./ Marketing Management
Memorial High 1974 — 1978
Hewlett-Packard July 2015 - Present
Schneider Electric June 2014 - July 2015
JBS July 2013 - May 2014
Colorado State University August 2012 - May 2013
Capital One September 2011 - August 2012
Jimbos Hamburger Place January 2007 - August 2012
USA Scientific June 2009 - June 2010
Mobile Mini Inc May 2008 - December 2008
Skills
Data Analysis, Customer Service, Sales, Sales Operations, Risk Management, Marketing Strategy, Project Management, Retail, SAP, Access, New Business Development, Account Management, SQL, HTML, Research, Sales Management, Team Building, Customer Satisfaction, Java, Visual Basic, PHP, ASP.NET, R, Analysis, Management, Leadership, Microsoft Office, Microsoft Excel
Education
Colorado State University 2012 — 2013
MSBA, Computer Information Systems
Monmouth University 2001 — 2006
B.S., Biology
Unisys October 2014 - Present
VERISIGN April 2011 - September 2014
Magellan December 2010 - June 2011
Fannie Mae August 2008 - November 2010
Capital One January 2007 - August 2008
Freddie Mac 2004 - 2007
Ajilon Consulting March 2004 - September 2004
CapitalOne 2002 - 2004
hereUare 1999 - 2002
TelePost 1999 - 2000
Skills
Disaster Recovery, Banking, Management, SDLC, Oracle, Software Development, Integration, Requirements Analysis, Business Process..., Business Analysis, Vendor Management, SaaS, Cash Management, Agile Methodologies, Technical Recruiting, Software Project..., PMP, Cloud Computing, IT Strategy, Enterprise Architecture
Education
Colorado State University 2009 — 2011
MBA, Business Administration
Osmania University 1990 — 1994
Bachelor of Technology (B.Tech.) Chemical Engineering
Photo Phiend Photography August 2013 - Present
Capital One June 2012 - August 2013
Capital One September 2003 - June 2012
Southtrust Bank / Independent National Bank May 1999 - September 2003
Skills
Lockbox, Treasury Management, ACH, Cash Flow, Cards, Cash Management, Banking, Payments, Liquidity Management, Commercial Banking, Corporate Treasury, Treasury Services, Problem Solving, Strategic Planning, Process Improvement, Payment Processing, Business Loans, Merchant Services, Credit Analysis, Credit, Loans, Finance, Financial Modeling, Small Business Lending, Commercial Lending, Consumer Lending, Retail Banking, Investments, Deposits
Education
Collin County Community College 2004 — 2006
Accounting and Business/Management
Colorado HealthOP April 2015 - Present
Colorado HealthOP November 2014 - March 2015
NASHCO 2013 - 2015
Colorado HealthOP September 2013 - October 2014
New Mexico Health Connections April 2013 - September 2013
MS Refund Inc. February 2007 - April 2011
SDS Communications 2009 - 2010
Capital One 1998 - 2004
Skills
Process Improvement, Management, Project Management, Customer Service, Analysis, Outlook, Microsoft Office, Visio, Data Analysis, Office Management, Process Scheduler, Data Entry, Quality Management, Spreadsheets, Office Administration, Invoicing, Timeline Development, MS Project, Managing Database, Technical Writing, Technical Documentation, NCQA, Accreditation, Process Engineering, Policy Writing, Healthcare Management, Healthcare Compliance, HEDIS, Start-ups, Start-ups Management
Education
Colorado State University 2013 — 2015
Master's degree, Health/Health Care Administration/Management
Colorado State University 2009 — 2011
Bachelor's degree, Business Administration and Management, General
Capital One October 2013 - Present
Capital One October 2012 - October 2013
Capital One March 2012 - October 2012
Skills
Management, Microsoft Office, Leadership, Microsoft Excel, Process Improvement, Customer Service, Project Management, Research, Risk Management, Business Analysis, Creative Writing, Writing, Microsoft Word, PowerPoint, Critical Thinking
Education
Southern New Hampshire University 2013 — 2017
Graduate Certificate, Finance, General
Southern New Hampshire University 2013 — 2016
Master of Business Administration (M.B.A.), Organizational Leadership
Colorado State University 2006 — 2011
Bachelor’s Degree, International/Global Studies
Colorado State University 2006 — 2010
Bachelor’s Degree, History
Capital One April 2015 - Present
Collabera January 2014 - October 2014
Nordstrom March 2012 - November 2013
Strategic Staffing Solutions June 2011 - March 2012
ULTA Beauty July 2007 - April 2010
Skills
Customer Service, Management, Sales, Retail, Microsoft Office, Human Resources, Team Leadership, Training, Account Management, Vendor Management, Time Management, Technical Recruiting, Sourcing, Screening Resumes, Internet Recruiting, Customer Satisfaction, Contract Recruitment, CRM, Business Analysis, Benefits Negotiation
Education
Collin County Community College 2012 — 2015
Bachelor's Degree, Elementary Education and Teaching
Capital One May 2015 - Present
Capital One January 2014 - May 2015
Capital One July 2012 - January 2014
Center Partners September 2009 - May 2012
DIRECTV October 2008 - July 2009
Center Partners October 2003 - October 2008
Qwest Wireless May 2003 - October 2003
Center Partners February 2001 - May 2003
Multiple Companies 1997 - 2001
Skills
Customer Satisfaction, Call Centers, Leadership, Outsourcing, Management, Performance Management, Customer Experience, Strategic Planning, Workforce Management, Process Improvement, Training, Coaching, Contact Centers, Customer Retention, Leadership Development, Program Management, Operations Management, Sales, Sales Management, Employee Engagement, Analysis, PowerPoint, Process Management, Financial Services, Business, Marathon, Endurance
Education
Colorado State University
Course Work - BS
Front Range Community College
Course work, A.A
Baylor Scott & White Health December 2014 - Present
Randstad Technologies US December 2014 - Present
Capital One May 2012 - Present
Independent Information Technology and Services Professional October 2005 - Present
Skills
IT Operations, IT Service Management, Video Production, Videography, Video Editing, Visual Arts, Film, Film Production, Film Scoring, 3D graphics, 3D Studio Max, 3D Modeling, Maya, Windows XP, Windows 7, Troubleshooting, Data Migration, Laptops, Mac, Technical Support, Software Documentation, Microsoft Excel, Photoshop, Windows Server, Microsoft Office, Illustrator, Windows, Adobe Creative Suite, Project Management, Graphic Design, Graphics, Leadership, Vendor Management, Advertising, Web Design, System Administration, Computer Hardware, Networking, Active Directory, Servers, Databases, Information Technology, Teaching, Public Speaking, ITIL
Education
Collins College
Associate of Arts (AA), 3D and Art
The University of Texas at Dallas
Carlisle & Gallagher Consulting Group February 2015 - May 2015
J.P. Morgan October 2013 - February 2015
J.P. Morgan May 2012 - October 2013
Bank of America March 2011 - May 2012
Bank of America May 2010 - March 2011
Capital One November 2007 - May 2010
Skills
Loans, Analysis, Mortgage Banking, Foreclosures, Loan Modifications, Loan Servicing, Loss Mitigation, Accounting, Underwriting, Negotiation, Collections, Customer Service, Escalation, analyst, Banking, Finance, Credit Analysis, Financial Analysis, Medical Billing, Medical Coding, Credit, Risk Management, Portfolio Management, Mortgage Lending, Management, Financial Risk, Business Analysis, Financial Modeling, Bankruptcy, Legal Documents, Port, Software Escrow, Medical Terminology, medical, Medical Records, HIPAA, Document Management, Quality Assurance
Education
Collin County Community College 2013 — 2015
Associate’s Degree, Pre-Nursing Studies
Lamar University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2009 — 2011
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Executive Sentinel September 2015 - Present
Stateside Bpo March 2015 - July 2015
Intuit June 2014 - October 2014
Kody's Sports Korner September 2007 - June 2014
Time Warner Cable February 2014 - April 2014
PrimeLending January 2012 - August 2013
Capital One September 2010 - November 2011
Bank of America March 2010 - August 2010
Jack Henry & Associates February 2010 - March 2010
Fannie Mae National Underwriting Center February 2009 - December 2009
Skills
Blogging, Mortgage, Real Estate, Credit, Customer Service, Customer Relations, Microsoft Office, Documentation, Mortgage Banking, Investments, Software Documentation, Banking, Insurance, Loans, Underwriting, Mortgage Lending, Public Speaking, FHA, Loan Servicing, Loan Origination, Refinance, Sports Writing, Feature Articles, Live Blogging, Residential Mortgages, Social Networking, Facebook, Social Media, Social Media Marketing, Content Management, Blogger, WordPress, REO, Journalism
Education
Collin County Community College 2001 — 2001
Business Administration and Management, General
Plano Senior High School 1999 — 2001
Graduated, N/A
Capital One March 2015 - Present
Pivotal 5, Inc 2013 - 2014
Premiere Global Sports 2009 - 2013
International Speedway Corporation 2006 - 2009
YMCA of Greater Daytona Beach Area 2004 - 2006
Benedict Advertising 2002 - 2004
Skills
Marketing Strategy, Partnership Marketing, Email Marketing, Promotions, Sports, Sponsorship, Experiential Marketing, New Business Development, Strategic Partnerships, Strategy, Event Management, Relationship Marketing, Media Planning, Digital Media, Advertising, Brand Management, Marketing, Sports Marketing, Leadership, Creative Direction, Management, Strategic Communications, Sponsorship Sales, Market Research, Integrated Marketing, Social Media Marketing, Digital Marketing, Event Planning, Social Media, Public Relations, Marketing Communications, Online Marketing, Strategic Planning
Education
Colorado State University 1998 — 2002
Bachelors, Business Administration, Concentration in Marketing
Great Western Bank November 2014 - Present
Capital One January 2012 - August 2014
Citi November 1990 - January 2012
Campbell Supply 1985 - 1990
Skills
Credit Cards, Credit, Loss Forecasting, Customer Relations, Process Engineering, Compliance, Customer Service, Vendor Management, Recoveries, Program Management, Call Center, Loss Mitigation, Forecasting, Call Centers, Analysis, Management, Training, Risk Management, Project Management, Loans, Strategic Planning, Banking, Financial Services, Financial Risk, Credit Risk, Business Analysis
Education
Colorado Technical University 2006 — 2009
Master of Business Adminstration, Business, 3.25
Texans Credit Union April 2015 - Present
Texans Credit Union June 2014 - April 2015
Texans Credit Union September 2013 - June 2014
Capital One August 2006 - September 2013
FivePoint Credit Union May 2002 - December 2005
Skills
Loans, Banking, Credit, Credit Analysis, Consumer Lending, Small Business Lending, Credit Cards, Retail Banking, Lines Of Credit, Mortgage Lending, Loan Origination, Commercial Lending, Relationship Management, Branch Banking, Customer Retention, Financial Services, Cash Management, Financial Analysis, Strategic Financial..., Cross Selling, Retirement Planning, Branch Management, Underwriting, Credit Risk, Executive Management, Commercial Banking, Deposits, Insurance, Mortgage Banking, Sales, Marketing, Financial Planning
Education
University of Texas at Dallas - Naveen Jindal School of Management 2013 — 2015
Bachelor of Science (B.S.), Marketing
Collin County Community College 2010 — 2013
Associate of Arts (A.A.), General Studies
Provident Funding Associates L.P. May 2013 - Present
Provident Funding Associates L.P. September 2012 - May 2013
Provident Funding Associates L.P. September 2011 - September 2012
Capital One April 2009 - February 2011
Skills
Loan Origination, Loans, Portfolio Management, Mortgage Lending, Credit, Mortgage Underwriting, Residential Mortgages, Analysis, Financial Risk, Mortgage Banking, Financial Analysis, Credit Analysis, Credit Risk, Underwriting, Customer Service, Risk Management, Data Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Finance, Investments
Education
Colorado State University
Bachelor of Arts (B.A.), Economics
Capital One April 2014 - Present
US Army August 2007 - September 2014
Skills
Customer Service, Sales, Leadership, Team Leadership, Account Management, Project Management, Strategy, Teamwork, Marketing, Team Building, Time Management, Residential Mortgages, Conventional Financing, VA Loans, FHA Financing, Multi-Unit, Cash Out, Lead Generation, Pipeline Management, Operations Management, Research, Customer Service..., Accounting, Conflict Resolution, CRM, Client Satisfaction, Compliance, Customer Follow-up, Salesforce.com, Recruiting, Advertising, Training & Coaching, Client Relations, Coaching, Entrepreneurship, Construction, Direct Sales, QuickBooks, Social Media Marketing, Problem Solving, Business Development, Marketing Strategy, Refinance
Education
The University of Texas at Dallas 2010 — 2013
Bachelors of Science in Psychology with Minor in Business Finance, 3.5
Collin County Community College 2010 — 2011
Associate of Science, Psychology Business & Finance, 3.5
Hanover Insurance February 2010 - Present
Liberty Mutual December 2008 - January 2010
Liberty Mutual Insurance Company December 2008 - January 2010
Capital One Healthcare Finance and Home Improvement February 2007 - December 2008
Capital One February 2007 - December 2008
Colorado State University-Pueblo February 2004 - December 2006
Procter & Gamble June 1997 - September 1997
Skills
Statistics, SAS, Predictive Modeling, Statistical Modeling, Data Analysis, R, Analytics, Six Sigma, Segmentation, Excel, Underwriting, Analysis, Research, Pricing, Predictive Analytics, Problem Solving, PowerPoint, Microsoft Office, Word, Modeling, Business Analysis, Customer Relations, Strategic Planning, Regression, Insurance, Programming, Credit Risk, Data Management, Access, Data Mining, Business Intelligence, Minitab, SQL, Risk Management, Logistic Regression, Linear Regression, Management, Strategy, Leadership, Training, Process Improvement, Customer Service
Education
PROSCI
Change Management Certification
QPS
Lean Six Sigma Green Belt Certification
Colorado State University 2003 — 2006
PhD, Statistics (population genetics)
North Carolina State University 2001 — 2003
Masters, Statistics (environmental)
1999 — 2001
MSc, Statistics (medical)
1995 — 1999
BSc, Statistics
Baker Tilly Virchow Krause, LLP April 2015 - Present
Capital One October 2011 - April 2015
Ericsson May 2007 - October 2011
Sprint Nextel May 2006 - May 2007
Cricket Communications November 2005 - May 2006
TeleworX May 2005 - November 2005
All Business Solutions September 2004 - May 2005
Colonial Properties Trust January 2004 - September 2004
Skills
Agile Project Management, Certified Scrum Master..., Clarity, MS Project, Knowledge Management, Knowledge Transfer, Scope Management, Cost Management, Integration Management, Risk Management, Quality Management, Procurement Management, Strategic Planning, Solutions Development, Process Improvement, Agent Training, Stakeholder Management, Communications..., Waterfall Project..., Project Implementation, Vendor Management, Cross-functional Team..., Virtual Teams, Proposal Creation, Deployment, Change Control, Project Budgets, Site Development, Logistics, Supplier Management, Performance Management, PMI, Department Budgeting, Project Management, Procurement, Program Management, Integration, Training, Budgets, Change Management, Management, System Deployment, Analysis, Telecommunications, Proposal Writing, PMP, Project Portfolio..., Requirements Gathering, Deejaying, PMO
Education
St. Edward's University 2008 — 2010
Masters of Science, Project Management
Colorado Technical University 2006 — 2007
Bachelor's of Science, Business Administration w/ concentration in Project Management
University of Central Florida 2001 — 2005
N/A, Business Administration
Capital One July 2015 - Present
Bank of America January 2013 - May 2015
Bank of America October 2010 - December 2012
Bank of America May 2008 - September 2010
Skills
•Tenured coaching..., •Excellent internal..., •Mastery of Spanish..., •Conflict resolution..., •Transformational..., •Able to establish..., •Proficient with MS..., •Excellent..., •Quick learning..., •Highly..., Banking, Management, Credit, Leadership, Risk Management
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Finance, General
Collin County Community College 2008 — 2013
Associate's Degree, Business Administration and Management, General
Capital One December 2008 - Present
Bank of America December 2006 - December 2008
Bank of America December 2001 - December 2006
Skills
Lean Manufacturing, Six Sigma, Operations Management, Risk Management, Process Improvement, Banking, Business Process..., Program Management, Vendor Management, Process Engineering, Business Analysis, Data Analysis, Call Centers, Change Management, Management
Education
Colorado Technical University 2006 — 2008
Bachelors, Business Administration
Constant Contact June 2014 - Present
Constant Contact March 2013 - June 2014
Constant Contact September 2012 - January 2013
Constant Contact January 2012 - September 2012
Constant Contact August 2009 - January 2012
Capital One November 2008 - August 2009
Capital One Point of Sale February 2008 - November 2008
Capital One Point of Sale March 2007 - February 2008
Capital One Point of Sale October 2005 - March 2007
Staples October 2002 - October 2006
Skills
Customer Experience, Call Center, Email Marketing, Project Management, Customer Satisfaction, Social Media Marketing, Call Centers, Coaching, Customer Service, Team Management, Customer Retention, Operations Management, Leadership, Cross-functional Team..., Training, Online Marketing, Sales, Management, Quality Assurance, Salesforce.com, Social Media, Performance Management, Lead Generation, Time Management, CRM
Education
Quinnipiac University 2001 — 2003
International Marketing
Mesa State College
Business - Marketing Concentration
City of Dallas August 2014 - July 2015
Capital One June 2013 - August 2014
Capital One September 2012 - March 2013
Capital One August 2009 - September 2012
Bank Of America August 2006 - September 2009
Bank of America August 2005 - August 2006
Bank of America August 2002 - August 2005
Curcuit City September 1999 - May 2002
Skills
Credit, Risk Management, Credit Risk, Auditing, Loans, Mortgage Lending, Banking, Underwriting, Leadership, Portfolio Management, Credit Analysis, Credit Cards, Loan Servicing, Insurance, Financial Analysis, Financial Services, Consumer Lending, Financial Risk, Loss Mitigation, Mortgage Banking, Business Analysis, Finance, Process Improvement
Education
University of Alabama 1998 — 2002
School of Social Economics
Collin County Community College
School of Social Economics
Wells Fargo Bank 2005 - Present
Capital One Financial September 1997 - June 2005
Capital One 1997 - 2005
Skills
Process Improvement, Call Center, Leadership, Program Management, Management, Credit, Call Centers, Training, Analysis, Customer Experience, Employee Engagement, Operations Management, Finance, Banking, Strategic Planning, Credit Cards, Business Analysis, Customer Satisfaction, Vendor Management, Financial Services, Customer Service, Team Building
Education
Colorado Technical University 2004 — 2006
Business, Marketing
Kearney High Scool
Capital One December 2014 - Present
Capital One January 2012 - December 2014
Capital One January 2009 - January 2012
Capital One November 2006 - January 2009
Capital One February 2004 - November 2006
HEB March 2000 - September 2003
Army National Guard February 1995 - February 2003
Skills
People Management, Project Management, Management, Software Project..., Change Management, Risk Management, Process Improvement, Microsoft Office, Problem Solving, Agile Methodologies, Technical Writing, Microsoft SQL Server, Microsoft Operating..., SQL, Visio, Networking, Windows Server, Information Technology, Client/server, Programming, Microsoft Project, Leadership, Retail Banking, Business Analysis, Database Design, Data Warehousing, Network Security, Banking, Linux, Web Design, Web Development, HTML, Security, Servers, OLAP, Business Intelligence, Adobe Creative Suite, MySQL, Oracle SQL Developer, Communication, Minitab, JavaBeans, CSS, Analysis, Customer Service, SDLC
Education
Colorado Technical University 2012 — 2015
Bachelor of Science (BS), Information Technology - Data Management/Project Management, 3.92
Caddo Magnet High School 1991 — 1995
Diploma, General Studies
Impact Makers September 2014 - Present
Estes Express Lines March 2012 - April 2014
Capital One December 2009 - March 2012
Virginia Information Technologies Agency March 2009 - December 2009
Circuit City June 2008 - January 2009
MeadWestvaco August 2006 - July 2008
Blue Canopy August 2004 - August 2006
Booz Allen Hamilton April 1999 - August 2004
TRW 1997 - 1999
Skills
PMO, Project Management, SDLC, PMP, Vendor Management, Project Portfolio..., Requirements Analysis, Business Analysis, Requirements Gathering, Business Process, Team Building, Process Improvement, Program Management, Business Process..., E-commerce, MS Project, IT Management, Integration, IT Strategy, Portfolio Management, Visio, Information Technology, Software Project..., Agile Project Management, Cross-functional Team..., Microsoft Project
Education
Colorado State University 1994 — 1997
Chantilly
Valliance Bank November 2013 - Present
Capital One December 2010 - November 2013
Skills
Retail Banking, Financial Services, Finance, Consumer Lending, Commercial Banking, Commercial Lending, Banking, Small Business Lending, Loans, Customer Service, Credit Analysis, Credit, Financial Analysis
Education
Texas A&M University-Commerce 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Collin County Community College 2011 — 2013
Mobile Device Doctor, LLC August 2014 - Present
Wells Fargo March 2011 - June 2014
Capital One November 2009 - March 2011
Skills
Credit, Loans, Consumer Lending, Small Business Lending, Banking, Retail Banking, Loan Origination, Customer Service, Credit Analysis, Computer Hardware, Cash Handling
Education
Colorado State University 2010 — 2015
Eid Passport August 2015 - Present
Capital One October 2012 - Present
Greater Giving January 2015 - July 2015
CTL Corporation August 2014 - October 2014
DeVry University 2013 - 2013
Genesis Financial Solutions May 2012 - October 2012
IBM April 2010 - April 2012
Wells Fargo November 2007 - December 2009
Stream International Sales Rep September 2003 - January 2008
Skills
Windows Network..., MCSE 4.0, Windows 7, Lotus Notes, Banking, Call Center, Customer Service, Software Documentation, Call Centers, Network Administration, Computer Hardware, Program Management, Leadership, CRM, Windows Server, Troubleshooting, Technical Support, Database Administration, Microsoft Certified...
Education
DeVry University 2011 — 2017
Bachelor of Science (BSc), Data Modeling/Warehousing and Database Administration
College of the Redwoods 1995 — 1999
Associates Degree, Programming, Network Administration
Paragon High School 1991 — 1995
Highschool, Computer Science
Constant Contact July 2013 - Present
Constant Contact November 2012 - August 2013
Constant Contact April 2009 - October 2012
Springstone Financial LLC February 2007 - April 2009
Capital One 2006 - 2009
Skills
Microsoft Excel, Call Center, Customer Service, Team Building, Microsoft Office, Process Improvement, Salesforce.com, Team Leadership, Email Marketing, Operations Management, Project Management, Customer Experience, Customer Satisfaction, Call Centers, Customer Retention, Leadership, Account Management, Sales
Education
Colorado State University 2012 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
Regis University 2012 — 2012
Business Administration and Management, General
Framingham State College
Capital One May 2012 - Present
DC Department of Housing and Community Development January 2011 - February 2012
DC Department of Housing and Community Development August 2008 - December 2010
Rutgers University - Bloustein Online Continuing Education Program (BOCEP) 2007 - 2010
DC Department of Housing and Community Development June 2007 - August 2008
DC Department of Housing and Community Development May 2003 - May 2007
PwC Consulting August 1999 - May 2001
General Motors June 1995 - August 1997
Education
Colorado State University 2012 — 2012
Green Building Certificate Online Program
University of Washington 2007 — 2008
Graduate Certificate
The University of Texas at Austin - The Red McCombs School of Business 1997 — 1999
MBA
Morehouse College 1991 — 1995
Bachelor's
Capital One December 2014 - Present
MoneyGram International April 2012 - December 2014
J.P. Morgan 2010 - April 2012
US Bank 2008 - 2010
Capital One 1998 - 2008
Skills
Risk Management, Management, Banking, Financial Services, Process Improvement, Business Analysis, Vendor Management, Analysis, Financial Analysis, Relationship Management, Leadership, Business Process..., Finance, Financial Risk, Strategy, Portfolio Management, Credit, Anti Money Laundering, Call Centers, Project Management, CRM, Credit Cards, Change Management, Payments, Team Management, Credit Risk, KYC, Business Strategy, Training, AML, Securities, Credit Analysis, Performance Management, Coaching, SharePoint, PeopleSoft, Technical Writing, Business Requirements, Business Process...
Education
Colorado Technical University
Bachelor of Science (B.S.), Summa Cum Laude, Dual Degree, Marketing and Business Management
SERVPRO of Westwood/West Beverly Hills January 2015 - Present
SERVPRO of Fort Collins January 2014 - Present
Employment Solutions January 2012 - July 2013
OtterBox May 2011 - January 2012
Capital One December 2009 - May 2011
Colorado State University June 2009 - December 2009
Golds Gym July 2008 - June 2009
Fort Collins Club July 2006 - June 2008
Skills
Recruiting, Human Resources, Customer Service, Management, Interviews, Employee Relations, Onboarding, Leadership, Training, Temporary Placement, Employee Training, Sales, Payroll, Talent Acquisition, Sourcing, Temporary Staffing, Full Cycle Recruiting, Taleo, Operations Management, Onsite Coordination, Conflict Resolution, Staffing Services
Education
Colorado State University 2009 — 2011
Bachelor of Science, Business Management specializing in Human Resource Management and Organizational Development
Front Range Community College
Associate, General Studies; focus on business
Rel-Mar McConnell Media Company March 2014 - Present
Convergys January 2014 - Present
Stream Global Services November 2012 - January 2014
ManpowerGroup August 2012 - November 2012
Capital One March 2011 - July 2012
Computer Generated Solutions October 2007 - February 2011
Coleman & Associates Enterprises, Inc/Verizon Online January 2007 - August 2007
Convergys January 2006 - April 2006
2005-2006 June 2005 - January 2006
Skills
Technical Support, Call Centers, Windows, Customer Satisfaction, Microsoft Word, Software Installation, Access, Telephone Skills, Oracle, Workforce Management, Switches, SQL*Plus, SAS, SharePoint, Call Center, Network Technology, DSL, Modems, Java, Python, Microsoft Excel, Oracle SQL, Excel, Word, Android, Android Development, Android SDK, Customer Service
Education
Colorado Technical University 2007 — 2009
Masters, Business Administration
University of South Florida 2000 — 2004
Bachelor's, Sociology
New College of Florida 1996 — 1999
Sociology, Economics
Capital One October 2010 - Present
Capital One September 2005 - October 2010
Analysts International August 2004 - September 2005
Universal Power Group March 2002 - August 2004
Astek Corporation September 2001 - February 2002
Skills
Agile Methodologies, Business Analysis, SDLC, Vendor Management, SQL, Data Modeling, ITIL, Change Management, Communication, Databases, Problem Solving, IT Strategy, Process Improvement, Requirements Analysis, Unix, Visio, Integration, Software Project...
Education
Dream Catchers Inc. 2007 — 2007
ITIL Certification
Colorado Technical University 2001 — 2002
Masters
Meissen University, Germany 1996 — 2000
Capital One February 2012 - Present
Capital One March 2011 - March 2012
Capital One 2007 - March 2011
Capital One 2005 - 2007
Capital One December 2000 - 2005
Skills
Bank Branch Construction, Branch Renovation, Process Improvement, Analytics, Agile Methodologies, Vendor Management, Program Management, Requirements Analysis, Business Analysis, Financial Services, Segmentation, Portfolio Management, Credit Cards, Risk Management, Predictive Modeling, Banking, Product Management, Project Management, Credit Risk, Data Analysis, Six Sigma, Leadership, Management, Strategy, Process Engineering, Mergers & Acquisitions, Retail Banking
Education
Colorado School of Mines
MS, Applied Economics/Operations Research
State University of New York at Buffalo
BS, Mathematics
Capital One June 2014 - Present
Siteworx March 2012 - June 2014
Network Solutions June 2010 - January 2012
Janmedia Interactive November 2007 - June 2010
Georgetown University January 2006 - December 2007
Matrix Group International October 2003 - January 2006
NetPolitics Group 1999 - 2003
Skills
User Interface Design, Usability, User Experience, User Interface, Information Architecture, Interaction Design, Usability Testing, E-commerce, User Experience Design, Web Design, Wireframes, CSS, Creative Direction, Experience Design, Mobile Applications, Persona, Web Applications, Axure, User Research, User-centered Design, Art Direction, Mobile Design, Wire Framing, Heuristic Evaluation, Information Design, CMS, Usability Engineering, Team Management, Team Building, Cross-functional Team..., Manage Client..., Management
Education
Colorado State University 1991 — 1995
Bachelor of Arts, Political Science
Capital One October 2014 - Present
Chase Paymentech August 2010 - October 2014
Air Sampling Associates May 2008 - May 2010
Wells Fargo September 2003 - May 2007
TCS Corporate Services August 1998 - January 2003
Skills
Training, Sales, Management, Business Development, CRM
Education
Collin County Community College 2001 — 2008
Technical Institute 1987 — 1989
Assoicates, Electronics
Capital One May 2012 - September 2012
Skills
Retail, Sales, Merchandising, Customer Service, Social Media, Microsoft Office, Advertising, Graphic Design, Engrave Rocks, Personalize clothing, Printed Rocks, Engraved Cake pans
Education
Colorado Technical University 2005 — 2007
Capital One April 2014 - Present
Fannie Mae August 2009 - April 2014
Washington Mutual January 2003 - January 2009
Bear Stearns September 1999 - January 2003
Salomon Smith Barney August 1998 - September 1999
Loomis Sayles 1996 - 1998
Investors Bank & Trust 1995 - 1996
Skills
Asset Management, Banking, Bloomberg, Capital Markets, Credit Risk, Derivatives, Financial Modeling, Valuation, Risk Management, Portfolio Management, MBS, Fixed Income
Education
College of the Holy Cross 1991 — 1995
Capital One April 2015 - Present
Just One Golf June 2014 - December 2014
Redbox October 2011 - June 2014
New Retail Ltd (redbox UK) September 2010 - October 2011
Redbox July 2009 - August 2010
Redbox Automated Retail LLC June 2002 - August 2009
McDonald's June 2002 - May 2004
U.S. House of Representatives December 2000 - June 2002
Education
Colorado State University 1996 — 2000
Bachelors of Arts, Economics
Bear Creek
Bear Creek
Bear Creek
Capital One January 2015 - Present
Capital One September 2013 - January 2015
AgreeYa Solutions April 2013 - September 2013
SourceDirect June 2012 - February 2013
SourceDirect September 2011 - June 2012
Hudson Advisors 2005 - September 2011
Robinson Associates 2001 - 2005
Excel Communications, Inc August 1998 - November 2001
American Airlines June 1985 - August 1998
Skills
Process Improvement, Risk Management, Management, Vendor Management, Data Center, ITIL, Security, PMP, Team Leadership, Project Management, Program Management, Microsoft SQL Server, IT Management, Telecommunications, Requirements Analysis, Servers, IT Service Management, Software Development, SDLC, Databases, Leadership, Change Management, IT Strategy, Service Delivery, IT Security Operations, VMware, Visio, Virtualization, Disaster Recovery, Managed Services, Enterprise Software, Troubleshooting, Networking, System Administration, Outsourcing, Cloud Computing, Technical Support, Information Technology, ERP, Integration, Project Delivery, Network Security, Infrastructure, Consulting, Project Planning, IT Operations, Enterprise Architecture
Education
Colorado Technical University
BSBA
Barclaycard March 2015 - Present
Capital One May 2012 - March 2015
HSBC March 2012 - April 2012
HSBC March 2010 - February 2012
Skills
SAS programming, Microsoft Office, Analysis, Financial Analysis, Reporting & Analysis, Forecasting, Banking, Analytics, Leadership, Management
Education
Colorado State University 2011 — 2013
Master of Business Administration (MBA)
University of Nevada-Las Vegas - College of Business 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Office of the Attorney General February 2011 - Present
Association of Certified Anti-Money Laundering Specialists Richmond Chapter August 2013 - May 2014
Association of Certified Fraud Examiners Central Virginia Chapter January 2011 - May 2014
Association of Certified Anti-Money Laundering Specialists Richmond Chapter January 2011 - August 2013
Capital One September 2000 - February 2011
Skills
Fraud, Criminal Investigations, FinCEN, World Check, Terrorist Financing, Bank Secrecy Act, Financial Investigation, ACFE, Certified Anti-Money..., Certified Fraud Examiner, Actimize, PEP, USA PATRIOT Act, KYC, CAMS, Financial Crimes..., Credit Card Fraud, Bank Fraud, Wire Fraud, Investigation, OFAC, Anti Money Laundering, Anti-fraud, Surveillance, Police, Internal Investigations, Financial Risk, Criminal Justice, Forensic Analysis, Background Checks, Cybercrime, Fraud Detection, Physical Security, Forensic Accounting, Mortgage Fraud, Enforcement, Interrogation, Executive Protection, Evidence, Corporate Fraud..., Suspicious Activity..., Identity Theft, Computer Forensics, Expert Witness, Protection, Investigative Research, Corporate Security, Asset Tracing, Fraud Claims, Anti-corruption
Education
Colorado Technical University
Bachelor of Science, Criminal Justice
Northrop Grumman Information Systems December 2011 - Present
Hewlett-Packard September 2009 - December 2011
Toppan Photomasks, Inc. September 2007 - December 2008
Deloitte Consulting February 2007 - August 2007
Capital One October 2004 - January 2007
Vero Systems March 2004 - September 2004
Alcatel September 1999 - January 2003
Alcatel-Lucent July 1997 - September 1999
Harris Corporation 1996 - 1997
Nortel 1993 - 1996
Skills
Vendor Management, Configuration Management, PMP, Program Management, Integration, Enterprise Architecture, IT Strategy, PMO, Requirements Analysis, SDLC, Software Configuration..., Process Improvement, Project Portfolio..., IT Service Management, Testing, Subversion, Oracle, Quality Assurance, Unix, Data Center, Databases, Telecommunications, Linux, SOA, System Deployment, Enterprise Software, Release Management, SQL, Software Project..., ClearCase, Agile Methodologies, Agile Project Management, ITIL
Education
Collin County Community College 2003 — 2004
CCNA / MCSA Network Academy Program, Cisco Networks and Microsoft Server 2000
University of Waterloo
Bachelor of Applied Science (BASc), Electrical, Electronics and Communications Engineering
Capital One 2013 - Present
JCPenney 2009 - 2013
Circuit City / CompUSA 1997 - 2009
Skills
Merchandising, Inventory Control, Management, Sales Management, Store Management, Profit, Income Statement, Loss Prevention, Recruiting, Leadership, Training, Coaching, B2B, Customer Satisfaction, Hiring, Sales, Sales Operations, P&L Management, Competitive Analysis, Retail, Strategic Planning, Budgets, Marketing Strategy, Customer Service, Sales Process, Team Building, Customer Experience, Performance Management, Talent Management, Employee Training, Inventory Management, Process Improvement, Cold Calling, Customer Retention, Time Management, Operations Management, Analysis, Lead Generation, Forecasting, Team Leadership, Visual Merchandising, Retail Sales, Pricing, Cross-functional Team..., Strategy, People Development, Driving Results, Selling, Account Management, Direct Sales
Education
Colorado School of Mines
Chemistry
Battuto's Italian Kitchen April 2013 - July 2014
Isabella's Italian Restaurant May 2012 - February 2013
Capital One June 2010 - May 2011
Skills
Accounting, Microsoft Excel
Education
Collin County Community College 1985 — 1988
none, Busness Management, Accounting
Loyola University Chicago 1968 — 1970
Capital One May 2015 - Present
Verizon May 2010 - May 2015
Capital One April 2005 - December 2009
Hibernia National Bank 1996 - April 2005
Skills
Disaster Recovery, Business Continuity, Vendor Management, IT Operations, Data Center, IT Strategy, Cisco Technologies, Troubleshooting, IT Management, Incident Management, Business Analysis, Call Center, Computer Network..., ITIL, PMP, PMO, Cisco Call Manager, Telecommunications, VoIP, IT Service Management, Network Security, Analysis, Security, Software Documentation, Integration, Call Centers
Education
Collin County Community College
Project Management
Bank United May 2013 - Present
Capital One August 2008 - May 2013
Capital One Bank January 2006 - August 2008
North Fork Bank March 2002 - December 2006
Fleet National Bank December 1999 - March 2002
Skills
Credit, Loans, Commercial Banking, Financial Risk, Commercial Lending, Credit Analysis, Credit Risk, Risk Management, Underwriting, Capital Markets, Portfolio Management, Financial Services, Credit Cards, Retail Banking, Finance, Management, Loan Origination, Operational Risk, Banking, Commercial Mortgages, Small Business Lending, Asset Based Lending, Treasury Management, Financial Structuring, Syndications, Middle Market, Structured Finance, Leveraged Finance, Private Banking, Lines Of Credit, Consumer Lending, Investment Banking, Corporate Finance, Wealth Management, Investments, Asset Management, Valuation, Due Diligence, Enterprise Risk..., Real Estate Economics, Cash Management, Financial Analysis, Project Finance, Derivatives, Fixed Income, Financial Modeling, Equities
Education
College of the Holy Cross
Bachelor of Arts (BA), Economics
GE July 2011 - Present
Capital One April 2011 - July 2011
Dominion Virginia Power December 2008 - June 2011
Dominion Virginia Power August 2006 - December 2008
Dominion Virginia Power August 2001 - March 2003
Skills
Operations Management, Change Management, Process Improvement, Six Sigma, Process Engineering, Electric Power, Electrical Maintenance, Transmission, Outage Management, Call Center, Vendor Relations, Energy, Business Process..., Project Planning, Customer Service, Continuous Improvement, Leadership, Strategy, Power Distribution, Root Cause Analysis, Strategic Planning, Business Process, Management, Cross-functional Team..., Visio, Power Plants, Budgets, Power Generation, Performance Management, Analysis, Business Analysis, Business Intelligence, Call Centers, Electricity
Education
Jack. Welch Management 2011 — 2013
MBA, Leadership and Org Development
Colorado Technical University 2007 — 2010
BSBA, Management
HealthTronics, Inc. July 2013 - Present
The College Board 2014 - 2014
Capital One 2013 - 2014
K12 November 2012 - April 2013
Hobsons May 2012 - November 2012
Defense Health Services System January 2010 - May 2012
Deloitte Consulting LLP February 2009 - January 2010
Skills
Data Analysis, Project Management, Program Management, SDLC, Business Analysis, Analysis, Management Consulting, Leadership, Systems Analysis, Software Project..., Databases, Strategic Planning, Process Improvement, Training, Software Development, Agile Methodologies, PMP, Requirements Analysis, Business Process..., Test Management, Change Management, Management, Requirements Gathering, Scrum, Kanban, Release Planning, Agile Metrics, Team Facilitation, Agile Project Management, Integration, Software Documentation
Education
Colorado Technical University
George Mason University
Capital One June 2015 - Present
Capital One March 2013 - Present
Bank of america February 2009 - March 2013
Countrywide Home Loan Inc January 2000 - August 2003
Skills
Mortgage Banking, Mortgage Lending, Loan Origination, Credit, Credit Analysis, Risk Management, Credit Risk, Investment Properties, First Time Home Buyers, Refinance, Residential Mortgages, Mortgage Underwriting, Customer Service, Underwriting, Loans, VA loans
Education
Collin County Community College 1999 — 2001
Capital One September 2011 - Present
Hewlett-Packard February 2010 - September 2011
Hewlett-Packard September 2007 - February 2010
Hewlett-Packard February 2003 - September 2007
Hewlett-Packard August 1999 - February 2003
Skills
Vendor Management, Service Delivery, Workforce Management, Process Improvement, Forecasting, Account Management, Call Centers, Software Documentation, Customer Satisfaction, Training, Team Management, Change Management, Business Analysis, Project Management, Management, SharePoint
Education
Colorado State University
Bachelor of Science, Business Administration; Computer Information Systems
Capital One October 2014 - Present
Brinks Inc March 2014 - Present
SimplyBetter September 2012 - March 2014
JPMorgan Chase January 2003 - September 2012
Skills
Loans, Credit, Commercial Lending, Small Business Lending, Commercial Banking, Banking, Mortgage Lending, Consumer Lending, Loan Origination, Portfolio Management, Lines Of Credit, Retail Banking, Treasury Management, High Performance Sales..., Contract Negotiation, Cross-functional Team..., Mergers & Acquisitions, Technical Sales..., Mortgage Banking, Cross Selling
Education
Collin County Community College
University of Houston
MonograMom January 2015 - Present
Novogradac & Company LLP October 2009 - October 2011
Novogradac & Company LLP January 2007 - October 2009
Capital One April 2005 - January 2007
Title Company of the Rockies April 2004 - April 2005
Skills
LIHTC, HUD, Market Analysis, Appraisals, Section 8, Loans, Real Estate, Financial Analysis, Commercial Real Estate, Affordable Housing, Valuation, Financial Modeling, Real Estate Economics, Due Diligence, Real Estate Development, Finance, Tax Credits, Market Research, Research, Investors
Education
Colorado State University 2001 — 2003
Bachelors of Science, Finance and Real Estate
LSU 1999 — 2001
Finance
K12 October 2011 - August 2015
Capital One June 2009 - June 2010
Chevy Chase Bank September 1988 - June 2009
Lord & Taylor August 1984 - September 1988
Skills
Onboarding, HRIS, Performance Management, Employee Relations, Recruiting, Talent Acquisition, Human Resources, Deferred Compensation, Talent Management, Employee Benefits, New Hire Orientations, Benefits Administration, Applicant Tracking..., Management, Executive Coaching, College Recruiting, Employment Law, Policy, Employee Engagement, Organizational..., Employee Training, Workforce Planning, Leadership Development, Personnel Management, Interviews, Succession Planning, Organizational..., Organizational Design
Education
College of the Holy Cross
B.A., Psychology
American Airlines May 2015 - Present
Ultimate Fence and Deck Sealing January 2009 - Present
Capital One May 2014 - May 2015
Skills
Financial Analysis, Investments, Strategic Financial..., Retirement Planning, Banking, Portfolio Management, Asset Management, Business Analysis, Finance, Financial Risk, Financial Services, Insurance, Relationship Management, Retail Banking, Risk Management
Education
Collin County Community College 2013 — 2015
Health Information Management
Novedea 2012 — 2013
SQL Programming, SQL Server
University of Pheonix 2010 — 2011
Financial Services, Financial Services
Capital One December 2014 - Present
Education
Colorado Technical University 2014 — 2016
Master's Degree, Information Technology and Security Management
ITT Technical Institute -Richmond, Va 2012 — 2014
Bachelor's Degree, Information Systems and Cyber Security
ITT Technical Institute -Richmond, Va 2010 — 2012
Associate's Degree, Computer Systems Networking and Telecommunications
Capital One June 2006 - November 2011
Capital One June 2006 - August 2008
MONOTRONICS, INC September 2005 - June 2006
Skills
Call Center, Banking, Credit, Deposits, Credit Cards, Data Entry, Customer Service, 10 Key, Cross Selling, Retail Banking, Outlook, Payments, Lines Of Credit
Education
Collin County Community College 2012 — 2016
General Studies
Delgado Community College 1999 — 2004
Nursing
Medley March 2014 - Present
Wellington Shields August 2012 - March 2014
John Thomas Financial January 2010 - December 2011
Capital One 2007 - 2010
Morgan Stanley March 2007 - August 2007
Skills
Series 7, 63, 24, 65,..., Series 63, Series 24, Series 7, Securities, FINRA, Bank Secrecy Act, Asset Management, Investments, Investment Advisory, SEC, Trading, Wealth Management, Retirement Planning, Securities Regulation, Equities, Mutual Funds, Capital Markets, Financial Services, AML, Financial Risk, Investment Strategies
Education
Colorado State University 1993 — 1998
liberal Arts, Social Sciences
Ponderosa
Capital One August 2006 - Present
BBVA Compass September 2001 - August 2006
Education
Collin County Community College
Bristol West Insurance Group 2015 - Present
Capital One October 2012 - March 2015
Capital One December 2010 - October 2012
Pappy's Pet Lodge June 2008 - November 2010
Skills
Customer Service, Mortgage Lending, Loans, Credit, Microsoft Office, Outlook, Banking, Finance, Microsoft Excel, Financial Analysis, Retail Banking
Education
A+ Texas Teachers 2015 — 2015
Alternative Certification, English/Language Arts Teacher Education
The University of Texas at Dallas 2012 — 2014
Bachelor's Degree, Literature
Collin County Community College 2008 — 2012
Associate's Degree, General Studies
SalonCentric - A Division of L'Oreal USA September 2012 - Present
Capital One July 2011 - Present
HMS Host November 2010 - March 2011
Gloss LLC January 2007 - January 2010
Skills
Organizational..., Management, Customer Service, Retail, Retail Sales, Purchasing, Team Leadership, Events, Problem Solving, Administrative..., Vintage Clothing, Visual Merchandising, Merchandising, Financial Analysis, Training, Coaching, Fashion, Public Relations, Desktop Publishing, Fashion Buying
Education
Colorado State University-Pueblo 2010 — 2012
Bachelor's degree, Business Administration, Management and Operations
Johnson & Wales University 2003 — 2005
Associate of Science (A.S.), Public Relations, Advertising, and Applied Communication
LegacyTexas June 2015 - Present
The Lending Partners, LLC June 2014 - May 2015
DFW Open MRI March 2014 - May 2014
Capital One October 2013 - January 2014
PrimeLending March 2010 - July 2013
Bank of America July 2007 - January 2010
Skills
Post Closing, DataTrac, Refinance, VA loans, Real Estate, FHA, Mortgage Lending, Loans, Customer Service, Microsoft Excel, Mortgage Banking, Investment Properties, Residential Mortgages, Microsoft Office, Foreclosures, Leadership, USDA, HUD, Microsoft Word, Encompass, Loan Closings, Funding, Loan Auditing
Education
Collin County Community College 2006 — 2009
Associate's degree, Radio and Television
Capital One Help Desk SupportBank of AmericaSeptember 2011 - February 2013
Skills
Customer Service, SQL, Databases, Access, Microsoft Office, Windows, Visio
Education
Collin County Community College 2013 — 2015
Associate’s Degree, Computer/Information Technology Administration and Management, A+