CBCS Company
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CBCS Employees
CBCS May 2010 - Present
Education
Jackson Community College 1996 — 1999
Northwest high school 1992 — 1996
CBCS June 2008 - Present
Education
Full Sail University 2012 — 2014
Student, Audio Engineering
Alliance Data May 2013 - Present
CBCS January 2000 - May 2013
Alliance Data 1997 - 1999
Diversified Management Services 1993 - 1999
National Revenue Corporation 1992 - 1993
Skills
Business Intelligence, Data Mining, Finance, Financial Analysis, Credit, Risk Management, Strategic Planning, Banking, Negotiation, Analytics, Data Analysis, Portfolio Management, Process Improvement, Forecasting, Analysis, New Business Development, Mergers, Operations Management, Team Building, Microsoft Excel
Education
Franklin University 2008 — 2009
MBA, Finance
Ohio University 1995 — 1998
Bachelors, B.B.A General Business
Veeam Software April 2015 - Present
Veeam Software July 2012 - Present
Sophisticated Systems, Inc April 2007 - July 2012
Revol Wireless January 2006 - October 2006
CBCS July 2005 - October 2005
Skills
Research, Supervisory Skills, Administration, Data Entry, Administrative Support, Time Management, Business Communications, Business Management, Creative Thinking, High Organizational..., Effective Listening, Decision Making, Negotiation, Administrative..., Management, System Administration, Customer Service, Program Management, Vendor Management, Analysis, Sales, Marketing, Teamwork, Product Marketing, Training, Salesforce.com, Strategy, Enterprise Software, Marketing Strategy
Education
Franklin University 2009 — 2012
Bachelor of Science (B.S.), Marketing
Bradford School 2005 — 2006
Diploma, Office Management
Metro Health July 2011 - Present
CBCS April 2010 - July 2011
Wolverine World Wide August 2009 - February 2010
Pfund Insurance Agency February 1997 - October 1997
CNA Insurance May 1988 - August 1995
Abrahms Agency November 1982 - February 1988
Skills
Medical Billing, Health Insurance, Secretarial Skills, General Insurance, Financial Assistance, Epic Systems, Client Billing, Customer Service, Payments, SAP, Data Analysis, Data Collection, Order Processing, Money Management, Event Planning, Oral & Written..., Highly detail oriented
Education
Central Connecticut State University 1981 — 1985
Bachelor of Science (B.S.), Business Administration and Management, General
CBCS 2008 - 2013
Merry Maids 2004 - 2006
Education
Central Michigan University 2005 — 2008
Elementary Education and Teaching
Lansing Community College 2002 — 2005
Associate's degree
Bureau of Workers' Compensation December 2013 - Present
Abbott Nutrition October 2007 - April 2013
Weltman, Weinberg & Reis January 2007 - October 2007
CBCS August 2004 - January 2007
VEGACOOP January 2004 - July 2004
Skills
Bilingual-Spanish, Leadership, Customer Service, Accounts Receivable, SAP, Sales, Credit, Telecommunications, Training, Team Leadership, Microsoft Excel, Networking, Process Improvement, Customer Retention, Customer Support, Building Relationships, Coaching, Team Building, Time Management
Education
American University of Puerto Rico 1998 — 2003
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Ashland University
Master's degree
Dublin Scioto HS
HS Diploma
Select Portfolio Servicing, Inc. December 2014 - Present
CBCS March 2013 - December 2014
Days Inn Hotel & Suites December 2011 - January 2013
The Arc Inc. May 2011 - August 2011
Chartwells Higher Education Dining Services July 2009 - January 2011
State Attorney's Office, Florida's 4th Judicial Circuit March 2004 - January 2005
Skills
Front Office, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Customer Service, Westlaw, Legal Documents, Ethical Decision Making, Written & Oral..., Microsoft Office, Communication Skills, Time Management
Education
University of North Florida 2008 — 2012
B.A., Political Science
M&K Truck Centers October 2014 - Present
Loss Prevention Services LLC September 2014 - October 2014
American Income Life Insurance Company June 2014 - August 2014
Stenger & Stenger PC November 2013 - March 2014
CBCS March 2006 - November 2013
Skills
Accounts Receivable, Accounting, Invoicing, Call Centers, Customer Service, Negotiation, Credit Cards, HIPAA, Credit, Financial Analysis, Finance, Banking, Payments, Microsoft Excel, Loans, Collections, Payroll
Education
New Horizons Computer Learning Centers 2008 — 2012
Information Technology
Davenport University
BBA, Accounting
Calvary Baptist Church May 2012 - Present
Money Recovery Nationwide 2003 - April 2012
CBCS 1999 - 2003
Skills
Customer Service, Credit, Public Speaking, Microsoft Office, Finance, Accounts Receivable, Revenue Cycle, Call Center, Financial Analysis, Debt Elimination, Leadership, Retail, Discipleship, Biblical Studies, Youth Ministry, Missions, Theology
Education
Faith Baptist Bible College and Theological Seminary 1994 — 1996
Bachelor, Biblical Studies
Spurgeon Baptist Bible College 1992 — 1994
FMS Inc. May 2014 - Present
SARMA February 2013 - February 2014
CBCS January 2007 - October 2012
ConServe January 2006 - September 2006
Ocwen Recovery Group January 2002 - January 2005
Magnus Services, Inc. (A Metris Company) January 2002 - July 2002
FMA Alliance, Ltd May 1998 - October 2001
GE Capital March 1973 - May 1998
Skills
Contract Negotiation, Management, Strategic Planning, Team Building, Credit, Sales, Marketing, Start-ups, Call Centers, Executive Management, Negotiation, Salesforce.com, Forecasting, Customer Satisfaction, Risk Management, Retail, Leadership, Process Improvement, Financial Analysis, Loans, Sales Management, Operations Management, New Business Development, Financial Services, Customer Service, Credit Cards, Sales Operations, Cross-functional Team..., Marketing Strategy, Banking, Mergers & Acquisitions, Finance, CRM, Account Management, Cold Calling, Analysis, Accounting, Strategy, Vendor Management, Training, Insurance, Business Development, Budgets, Selling, Pricing, Customer Retention, Skip Tracing, Revenue Cycle Management, Sales Process
Education
MidAmerica Nazarene University
BS, Management and Human Relations
School District of Hillsborough County October 2014 - Present
Creative Child Care August 2012 - August 2014
Pickerington Local Schools January 2014 - May 2014
U-Haul January 2011 - June 2012
JPMorgan Chase & Co November 2009 - August 2010
Feminine Health Concerns June 2001 - January 2006
CBCS June 2004 - October 2004
MBNA June 2002 - August 2002
Skills
Teaching, Tutoring, Curriculum Design, PowerPoint, Microsoft Office, Research, Curriculum Development, Lesson Planning, Educational Leadership, Microsoft Word, Higher Education, Microsoft Excel, Critical Thinking, Administration, Training, Student Affairs, Time Management, Customer Service, Leadership, Sales, Community Outreach, Editing, Creative Writing, Coaching, History, Conflict Resolution
Education
Otterbein University 2011 — 2013
The Ohio State University 2002 — 2009
Bachelor of Science (BS), Education & Human Ecology
Allina Hospitals & Clinics November 2012 - Present
HealthPartners June 2012 - October 2012
Target October 2011 - January 2012
ENT Associates of Greater Nashua February 2011 - May 2011
UnitedHealthcare July 2010 - November 2010
Hillsborough County Animal Hospital March 2010 - June 2010
CVS Pharmacy July 2009 - October 2009
CBCS July 2008 - June 2009
Target August 2003 - October 2007
SNHMC July 2005 - April 2006
Skills
Medical Receptionist, Receptionist, Administrative Assistant, Administrative Support, Office Support, Filing, Record Keeping, Scheduling, Customer Service, Appointment Scheduling, Computer, Microsoft Office, Microsoft Word, Microsoft Excel, Team Player, Creative Problem Solving
Education
Hesser College 2006 — 2008
Associates, Psychology
Keene State College
Bachelor of Arts, Theater Arts
CBCS October 2013 - Present
Best Bet Gaming & Entertainment March 2011 - October 2013
Skills
Volunteering, Sports
Education
Potters House Christian Acadamy 2012 — 2013
Florida State College at Jacksonville
Kinesiology
Freelance Graphic Design May 2008 - September 2014
CBCS August 2008 - June 2014
Sweet Frog Frozen Yogurt June 2013 - August 2013
Your Creative People December 2007 - May 2008
Redhype September 2007 - January 2008
Gridiron Communications May 2007 - January 2008
Bob Jones University Press January 2005 - May 2007
Skills
Graphic Design, Graphics, Layout, InDesign, Adobe Creative Suite, Web Design, Photoshop, Typography, Mac, Illustrator, Illustration
Education
Bethel College 2012 — 2013
Teacher Certification, English Language Arts Education, 4.0
Bob Jones University 2004 — 2008
Bachelor's Degree, Graphic Design and Business, 3.86
Community Baptist Christian School
High School, 4.0
CBCS December 2005 - Present
Lindamood-Bell Learning Processes January 2004 - September 2005
Path Point (fna Work Training Programs) July 2001 - November 2002
Achievement House, Inc August 1999 - June 2001
Tehachapi Unified School District 1996 - 1999
Skills
Training, Quality Assurance, Microsoft Excel, Software Documentation, Proposal Writing, Graphic Design, Microsoft Word, Microsoft PowerPoint, User Documentation, Regulatory Documentation, Resource Coordination, Analysis, Process Improvement, Supervisory Experience, Marketing, Sales, PowerPoint
Education
Chapman University 1997 — 1999
Teaching Credential, Secondary Education
California State University-Bakersfield 1991 — 1995
BA, English/Drama
Battelle December 2011 - Present
CBCS February 2001 - December 2011
Skills
Administrative..., PeopleSoft, Microsoft Office, Research, Data Analysis, PowerPoint, Microsoft Excel, Proposal Writing, Spreadsheets, Office Management, Access, Outlook, Data Entry, Microsoft Word, Process Improvement, Training, Team Building
Education
Franklin University 2002 — 2007
Bachelor of Science (BS), Business Administration and Human Resources Management
Kroger June 2006 - Present
CBCS August 2010 - November 2012
C.O Bigelow August 2009 - August 2010
Skills
Sales, Customer Service, Retail, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Inventory Management, Merchandising
Education
Columbus State 2009 — 2010
International Business
Brookhaven H.S 2004 — 2008
College prep., Basic studies
CBCS June 2004 - December 2013
CNH Capital August 2002 - June 2004
Akron Credit Bureau Inc. April 2001 - August 2002
VW Credit, Inc. November 1997 - March 2001
Education
The University of Akron 1990 — 1993
Bachelor of Science (B.S.), Political Science and Government
Green High School Green, Ohio 1986 — 1990
Randstad USA (Lex Products Corporation) November 2014 - Present
AIFS October 2013 - July 2014
Kforce February 2013 - July 2013
Southern Air Inc. November 2008 - September 2012
Southern Air Inc. December 2007 - November 2008
CBCS June 2006 - August 2007
Extended Stay America November 2002 - June 2004
Yellow River, Inc October 2000 - February 2002
Skills
Aviation, Airlines, Aerospace, ADP Payroll, Human Resources, Employee Benefits, New Hire Orientations, Auditing, Flights, Training, Airports, Commercial Aviation, I-9 Compliance, Aircraft, Process Improvement, Management, COBRA, Transportation
Education
Albertus Magnus College 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management and Services, 3.67
Middlesex Community College 2006 — 2007
General Studies
Berkeley College-New York 1999 — 2001
General Studies
Stone Academy-Hamden 1997 — 1998
Certificate in Business Management, Business Managment
Duende LLC September 2014 - Present
Limited Brands September 2008 - Present
Spencer Gifts September 2011 - September 2012
Ajilon December 2007 - September 2009
Accountants International February 2008 - March 2008
Accountemps October 2007 - November 2007
Accountants International September 2007 - October 2007
Ajilon June 2007 - August 2007
CBCS March 2006 - June 2007
CBCS November 2005 - March 2006
Skills
Customer Service, Accounts Receivable, Loss Prevention, Outlook, Data Entry, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Management, Financial Analysis, Inventory Management, Retail, Research, Training, Finance, Team Building, Account Management
Education
Capital University - School of Management 2001 — 2005
Bachelor of Arts, Business Administration
Buckeye Local High School 1997 — 2001
CBCS November 2012 - Present
Joy Global March 1981 - October 2012
Joy Mining Machinery March 1978 - March 1981
Skills
Mining, Manufacturing, Lean Manufacturing, Operations Management, Supply Chain Management, Logistics, Product Development, Procurement, Six Sigma, Business Strategy, Contract Negotiation, Business Planning, Negotiation, Contract Management, Strategic Planning
Education
AGH University of Science and Technology 1969 — 1975
M.Sc.Eng., Mining Engineering
Maxim Crane Works, LP November 2010 - March 2015
CBCS July 2004 - October 2008
Outback Steakhouse July 2002 - June 2004
Skills
Active Directory, Troubleshooting, Help Desk Support, Software Documentation, Windows 7, Microsoft Office, Computer Hardware, Windows XP Pro, Windows Vista, XP, Customer Service, Software Installation, Computer Maintenance, Network Administration, Computer Repair, Technical Support, Microsoft Excel, Cisco Technologies, Citrix, Cisco Nexus, Networking, Citrix Metaframe, DNS, VMware, VPN, Server Administration, Microsoft Certified..., Servers, LAN-WAN, Windows XP
Education
Pittsburgh Technical Institute 2010 — 2011
IT
CBCS March 1989 - Present
NBD Grand Rapids March 1987 - March 1989
Toys R Us September 1984 - February 1987
Skills
Outlook, Credit, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Finance, Banking, Time Management, Microsoft Office, Leadership, Accounts Receivable
Education
Northern Illinois University - College of Business 1982 — 1984
Bachelor of Science (B.Sc.), Marketing
Perrin, Inc December 2013 - Present
Leland International January 2007 - November 2013
CBCS 2002 - 2006
Skills
Customer Service, Strategic Planning, Contract Negotiation, Manufacturing, Sales Management, New Business Development, Team Building, Sales, Leadership, Sales Process, Furniture, Account Management
Education
Montcalm Community College 1997 — 1999
State Farm® April 2012 - Present
Tailored Management, LLC July 2011 - April 2012
CBCS August 2009 - April 2010
The Park National Bank March 2007 - October 2008
Skills
Able To Multi-task, Typing, Detail Orientation, Outstanding Customer..., Office Administration, Clerical Skills, Banking Operations, Answering Phones, Pharmaceutics, Financial Reporting, Filing, Report Generation, PowerPoint, Excel, Word, Outlook, Payroll Administration, Data Entry, Customer Service
Education
The Ohio State University 2006 — 2009
Associate of Art
Newark High School 2002 — 2006
3.8
DSW March 2014 - Present
DSW September 2009 - February 2014
DSW February 2008 - September 2009
DSW November 2006 - February 2008
CBCS April 2005 - September 2006
CBCS January 2005 - March 2005
Walt's Food Centers April 2004 - February 2005
Nevin Construction May 2002 - December 2004
Pamida April 2000 - February 2002
Skills
Incident Management, Customer Service, ITIL, Service Desk Management, Process Improvement, Troubleshooting, Help Desk Support, Service Desk, Unicenter Service Desk, Crystal Reports, Vendor Management, Management, IT Management, Information Technology, Team Leadership, IT Operations, IT Service Management, Team Building, Technical Support, Business Analysis
Education
Ohio Dominican University
Bachelor of Science (BS), Business Administration, Management Emphasis
AMAG Technology September 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2012 - August 2013
Kmart Corporation August 2011 - February 2012
CBCS October 2009 - December 2011
Skills
Expense Reports, Meeting Planning, Travel Planning, Administrative Office..., Telephone Skills, Microsoft Office, Data Entry, Order Processing, Client Liaison, Receptionist Duties, Hospitality, Customer Satisfaction, Computers, Administrative Functions, Social Media, Internet, Microsoft Word, PowerPoint, Microsoft Excel, Social Networking, Facebook, Outlook, Training, Leadership, Conference Coordination, Sales Presentations, Badges, Email Clients
Education
French Culinary Institute 2005 — 2006
Grand Diploma, Culinary Arts
Homeschooled 2001 — 2005
High School Diploma
CBCS Snow reporterCrested Butte Mountain ResortNovember 2014 - April 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Classroom, PowerPoint, Coaching
Education
Colorado College 2002 — 2006
Masters of Arts in Education, Sociology and Journalism
Cardinal Health January 2015 - Present
Cardinal Health April 2013 - January 2015
Morgan Stanley August 2012 - April 2013
Chase Home Finance January 2009 - August 2012
CBCS October 2007 - January 2009
Law Office of Curtis O. Barnes July 2004 - October 2007
CheckSmart May 2003 - May 2004
OSI Education Services September 1999 - May 2003
The Cheesecake Factory 1996 - 1999
Skills
Credit, Call Center, Process Improvement, Customer Service, Banking, Accounts Receivable, Leadership, Management, Team Building, Finance, Financial Analysis, Negotiation, Microsoft Office, Business Analysis, Operations Management, Coaching, Customer Satisfaction, Program Management, Call Centers, Strategic Planning, Analysis, Training, Team Leadership, Microsoft Excel
Education
Mount Vernon Nazarene University 2012 — 2014
Master of Business Administration (M.B.A.), Health Care Administration, 3.70
Mount Vernon Nazarene University 2007 — 2010
BS, Business Management
The Ohio State University 1992 — 1994
N/A, Business Management
F+W Media, Inc. August 2011 - Present
WVQC 95.7LP-FM Radio Free Queen City 2010 - Present
Konnann Entertainment 2009 - October 2011
F+W Media, Inc. May 2008 - August 2011
CBCS 1999 - 2008
Skills
Budgets, Forecasting, Entertainment, Marketing, Management, Analysis, Accounts Receivable, Finance, Social Media, Financial Analysis
Education
The Ohio State University 1997 — 2002
Bachelor of Arts, Spanish
The Ohio State University - The Max M. Fisher College of Business 1997 — 2002
Bachelor of Science in Business Administration, International Business
Law Offices of James Scott Farrin March 2014 - Present
Brent Adams & Associates December 2012 - March 2014
IBM Global Process Services August 2010 - December 2012
CBCS January 2010 - March 2010
Purpose Institute September 2007 - May 2008
Purpose Institute August 2005 - May 2008
Skills
Spanish-speaking, Translation, Mortgage Servicing, Legal Research, Legal Writing, Collections, Document Management, Phone Etiquette, Call Center, Training, Notary Public, Needles, Workers Compensation, Mediation, Litigation, Microsoft Office, Personal Injury, Westlaw, Legal Assistance, Document Drafting, Editing, Call Centers, Litigation Support, Spanish
Education
Meredith College 2012 — 2013
Certificate, Paralegal
Capital University 2005 — 2009
Bachelor of Arts (B.A.), Sociology
CBCS June 2015 - Present
CBCS July 2014 - July 2015
CBCS July 2013 - July 2014
CBCS May 2012 - July 2013
Skills
Microsoft Excel, Microsoft Word, Database Administration, Multi Tasking, Multilingual, Organization, Writing, Customer Service, Public Speaking, Presentations
Education
Capital University Law School 2015 — 2018
The Ohio State University 2007 — 2011
Bachelor of Arts (BA), Spanish
Columbus State Community College
Paralegal Studies
CBCS December 2010 - June 2012
West Corporation November 2007 - July 2010
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Sales, Customer Service, Training, Windows
Education
Everest College-Phoenix 2011 — 2014
Associate of Science (A.S.), Criminal Justice
Everest College-Phoenix 2011 — 2014
Associate's degree, Criminal Justice
Currently seeking new opportunities February 2014 - Present
DP Recurting June 2014 - July 2014
Randstad CPE July 2012 - February 2014
CBCS November 2012 - January 2013
home April 2012 - July 2012
Convergys October 2011 - April 2012
InComm February 2007 - October 2011
CareerSource Northeast Florida (formerly WorkSource) March 1999 - March 2006
Skills
Telephone Skills, Call Center, Customer Service, Customer Satisfaction, Data Entry, Insurance, Customer Retention, Outlook, Sales, Time Management, Training, Administrative..., Cold Calling, Troubleshooting, Retail, Customer Experience, Invoicing, Employee Training, Microsoft Word, Microsoft Excel, Technical Support, Microsoft Office, Teamwork, Process Scheduler, Call Centers, Administration
Education
Florida State College at Jacksonville 1988 — 1997
Associate's degree, Sociology
Andrew Jackson High School 1979 — 1982
high school general education, Regular/General High School/Secondary Diploma Program
CBCS July 2009 - Present
RELIABLE AUTO FINANCE August 1996 - December 2001
Skills
Customer Service, Team Building, Loans, Negotiation, Accounts Receivable, FDCPA, Team Leadership, Call Centers, Management, Coaching
Education
Davenport College 1986 — 1988
Associates Degree, Business, Management, Marketing, and Related Support Services
Davenport University
Associate's degree, Management
PNC November 2013 - Present
Woodforest National Bank June 2007 - Present
CBCS June 1996 - March 2007
EMSM 2000 - 2004
Skills
Multi-site, New Business Development, Retail Banking, Financial Management, Sales Management, Business Management, Business Process, Small Business, Account Management, Budgeting, Budget Preparation, Retail Management, Retail, Successful Business..., Owner-managed businesses, Compliance, Auditing, Financial Regulation, Banking, Regulatory Examinations, Consultants, Subject Matter Experts, Merchant Accounts, Merchant Acquiring, Money Management, Anti-fraud, Dodd-Frank, Fraud Detection, Bank Secrecy Act, Compliance Procedures, Internal Compliance, Compliance Support, Project Planning, Bank Management, Community Banking, Deposit Growth, New Account Opening, Branch Operation, Operations Audit, Quality Assurance Review, Continuous Auditing, Management, Budgets, Branch Administration, Branch Handling, Remote Deposit Capture, Red Flags, New Account Growth, Key Account Acquisition..., Prospecting New Accounts
Education
Seattle University 1992 — 1994
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
University of Massachusetts Boston 1991 — 1992
Bachelor of Applied Science (B.A.Sc.), Computer Science
CBCS May 2015 - Present
Medlytix April 2014 - April 2015
McKesson - Business Performance Services June 2010 - March 2014
Chamberlin Edmonds November 2007 - June 2010
Enhanced Recovery Company, LLC May 2006 - October 2007
Payco/OSI 1981 - 2000
Skills
Revenue Cycle, Managed Care, Healthcare Information..., Healthcare, Healthcare Consulting, Contract Negotiation, EHR, Leadership, Health Information..., Salesforce.com, Physicians, Insurance, HIPAA, EMR, Healthcare Industry, Hospitals, Revenue Cycle Management, Medicaid, Management, Medicare, Outsourcing, Healthcare Management, Physician Relations
Education
The Ohio State University 1973 — 1979
BS BA, Marketing/Economics
BMW Group, Financial Services December 2007 - Present
CBCS March 2001 - October 2007
OSI Education Services February 1999 - December 2000
GC Services Limited Partnership January 1986 - December 1997
Skills
Management
Education
Baldwin Wallace University
North Coast Wireless Communications, LLC February 2013 - Present
CenturyLink Business September 2012 - February 2013
Dish Network July 2010 - August 2012
CBCS May 2008 - July 2010
Kroger November 2005 - June 2008
Skills
Customer-focused Service, Technical Support, Computers, Data Entry, Call Center, Microsoft Office, Microsoft Exchange, Microsoft Word, Call Centers, Coaching, Time Management, Sales, Troubleshooting, Social Media, Teamwork, Customer Service, Microsoft Excel
Education
Columbus State 2008 — 2009
Paralegal Studies
The Ohio State University 2006 — 2008
Political Science and Government
CBCS May 2011 - Present
CBCS, Inc. January 2001 - April 2011
Associates Financial Services September 1998 - December 2000
Skills
Claims Management, Multi-Jurisdictions for..., Customer Service, Negotiation, Risk Management, Workers Compensation, Claim, Insurance, Liability, Casualty, Legal Liability, Professional Liability, Commercial Insurance, Commercial Lines, General Insurance, Health Insurance, Property & Casualty..., Brokers, Underwriting, Umbrella Insurance, Liability Analysis, Employee Benefits
Education
Iowa State University 1995 — 1999
B.S., Child and Family Services
Hempstead High School
Edward Jones December 2012 - Present
EdwardJones December 2012 - December 2013
CBCS. June 2011 - August 2012
Skills
Credit, Banking, Customer Service, Finance, Financial Services, Insurance, Outlook, Risk Management, Loans, Consumer Lending
Education
Sinclair Community College 1974 — 1977
Associate's degree, Business, Management
St. Joseph Commercial High School, Dayton, OH 1970 — 1974
LexisNexis September 2008 - Present
ChoicePoint 2007 - Present
CBCS October 2003 - October 2006
Skills
Account Management, CRM, Credit Risk, Collections, Third Party Collections, Financial Risk, Sales Process, Lead Generation
Education
Southeastern Louisiana University
Business Administration and Management, General
Houghton Mifflin Harcourt July 2012 - Present
Scholastic Publishing March 2010 - July 2012
CBCS August 1999 - June 2009
Skills
Writing, Public Speaking, Public Relations, Press Releases, Event Planning, Promotions, E-Learning, Software Implementation, Content Management, Curriculum Development
Education
Point Loma Nazarene University 1992 — 1996
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
CBCS July 2012 - Present
NCO Group September 1998 - June 2012
Education Assistance Corporation August 1985 - September 1998
Skills
Call Center, FACS, Process Improvement, Change Management, Call Centers, Operations Management, Outsourcing, BPO, Vendor Management, Workforce Management, Business Analysis, Business Process..., CRM, Training, Performance Management, Team Leadership, Team Building
Education
Northern State University 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
Stickney High School 1974 — 1978
Automotive Finance Corporation October 2011 - Present
KAR Auction Services, Inc October 2011 - Present
CBCS May 2010 - October 2011
United Auto Credit Corp September 2006 - April 2009
Daimler/Chrysler Financial Services 1997 - 2006
DaimlerChrysler Financial Services April 2004 - March 2005
DaimlerChrysler Financial Services April 2002 - April 2004
DaimlerChrysler Financial Services January 2000 - April 2002
Education
Baker College Business and Corporate Services
B.B.A., Business
Hocking College
Associates of Applied Science, General Studies
CBCS January 2011 - Present
Source One Capital Equipment June 2004 - January 2011
Invacare January 1996 - June 2004
Sani-Med Dist. Inc. January 1994 - January 1996
Foster Medical January 1990 - February 1994
Skills
Promotions, Negotiation, Public Relations, Sales Management, New Business Development, Account Management, Territory/Regional..., Training, Sales, Strategic Planning, Business Development, Leadership, Team Building, Management, Healthcare, Hospitals, Process Improvement, Managed Care, Healthcare Management, Healthcare Information..., Sales Operations
Education
State University of New York College at Brockport
Bachlor of Science Degree Studies in Fine Arts/Bus.Adm.
Monroe Community College
Associate in Applied Science, Liberal and Fine Arts Studies
Mettler-Toledo International, Inc January 2014 - Present
Mettler-Toledo International, Inc January 2011 - December 2013
Mettler March 2007 - December 2010
Mettler-Toledo International, Inc September 2006 - March 2007
CBCS December 2004 - June 2006
Skills
Process Improvement, SAP, Software Documentation, Auditing, Customer Service, Financial Analysis, Accounting, Finance, Integration, CRM, Business Process, Time Management, Invoicing, Training, Analysis, Forecasting, Project Management
Education
Franklin University 2014 — 2015
Bachelor's degree, Human Resources Management and Services
Franklin University 2008 — 2010
MBA Finance, Business
Franklin University 2005 — 2007
BS, Business Administration/Marketing
Columbus State community college 2002 — 2005
AA, Associates of arts
Tailored Management January 2014 - Present
iforce January 2013 - October 2013
CBCS August 2003 - January 2013
RMA October 1998 - June 2003
Skills
Interviews, Background Checks, Onboarding, Negotiation, Job Fairs, Operations Management, Recruiting, Staffing Services, Employee Training, Customer Service, Employee Relations, Call Centers, Team Building, Management
Education
The Ohio State University 1995 — 1998
Sherloq Solutions January 2013 - Present
CBCS February 2000 - December 2012
Skills
Call Centers, Account Management, New Business Development, Operations Management, Credit, Team Building, Call Center, Risk Management, Process Improvement, Strategic Planning, Customer Service, Vendor Management, Sales, Negotiation, Leadership, CRM
Education
Otterbein University 1986 — 1991
BA, Business Administration
Canal Winchester High School
High School
CBCS November 2009 - Present
GE Capital May 2006 - September 2009
Education
The Ohio State University 2002 — 2006
BS, BA, Management
CBCS July 2007 - Present
Capital Recovery Service August 1995 - June 2007
Skills
Call Center, Management, Operations Management, Process Improvement, Team Building, Financial Analysis, Strategic Planning, Customer Service, Credit, Risk Management, Account Management, Negotiation, Finance, New Business Development, Revenue Cycle, Contract Negotiation, Banking, Leadership, Mergers, Outsourcing, Call Centers, Forecasting
Education
The George Washington University 1991 — 1995
Bachelor of Business Administration (B.B.A.), International Business
The George Washington University - School of Business 1991 — 1995
BBA, Business
CBCS July 2008 - Present
GC Services May 2002 - June 2008
OSI Collections May 2000 - May 2002
Skills
Management, Customer Satisfaction, Outlook, Microsoft Excel, Credit, Customer Service, Process Improvement, Team Leadership
Education
Florida State College at Jacksonville 1995 — 2000
A.S, Business Managment & Administration
CBCS 2014 - Present
CBCS 2013 - July 2014
CBCS January 2009 - December 2012
CBCS April 2005 - January 2009
Skills
Call Centers, Customer Experience, Team Management, Telecommunications, Management, Team Leadership, Customer Service, Project Management, Account Management, Internal Communications, Customer Satisfaction, Training, Microsoft Office, Outlook, Risk Management
Education
Ohio Dominican University 2003 — 2008
BA, Public Relations
Sherloq Solutions December 2013 - Present
The Outsource Group November 2011 - December 2013
CBCS December 2003 - November 2011
Skills
Business Analysis, Call Center, FACS, Process Improvement, Vendor Management, Credit, Accounts Receivable, Call Centers, Risk Management, Operations Management, Team Building, Analysis
Education
The Ohio State University Fisher College of Business 2003 — 2007
CBCS November 1998 - Present
CBT, Inc. 1996 - 1998
GTE Wireless 1991 - 1995
Skills
Customer Service, New Business Development, Sales, Account Management, Negotiation, Microsoft Excel, Contract Negotiation, Quality Assurance, Outlook, Microsoft Office, Microsoft Word, Software Documentation, PowerPoint, Internal Communications, Data Entry, Team Building, Leadership
Education
Stetson University 1977 — 1981
Sociology
Cuyahoga Falls High School 1974 — 1977
CBCS May 1999 - Present
CBCS 1999 - Present
American Electric Power January 1973 - May 1999
Skills
Call Centers, Team Building, Process Improvement, Customer Service, Leadership, Risk Management, Contract Negotiation, Management
Education
Western Kentucky University 1967 — 1971
Bachelor of Business Administration (B.B.A.); Masters of Public Administration
Bloomsburg University of Pennsylvania 1969 — 1970
American Signature Inc. September 2014 - Present
ANGELA BOLEY PROFESSIONAL ARTIST May 2012 - May 2015
Nationwide Insurance Company March 2010 - September 2014
NAC December 2004 - January 2010
CBCS January 2004 - December 2004
Comfort Keepers June 2003 - January 2004
Siemens Business Services June 2001 - June 2003
Skills
Customer Service, Collections, Office Management, Insurance, Customer Retention, Customer Satisfaction, Leadership, Time Management, Invoicing, Call Centers
Education
Art Academy of Cincinnati
Associate Degree, Graphic Design
State Farm - Dorothy Ortez Agency May 2010 - Present
CBCS November 2008 - May 2010
Hilton Hotels Worldwide August 2003 - August 2008
Skills
Life Insurance, Insurance, Commercial Insurance, Homeowners, Renters, Customer Service, Team Building, Marketing, Sales, Public Speaking, Social Media, Coaching, Leadership Development, Event Planning, Fundraising, Collections, Small Business, Leadership
Education
Concordia University-Irvine 2000 — 2005
BA, Education
CBCS November 2011 - Present
DeVry University November 2010 - November 2011
Waddell & Reed Financial Services June 2009 - July 2009
Skills
Bilingual, Microsoft Office, Oracle, Translation, Customer Service, Customer Relations, Problem Solving, Word, Analysis, Budgets, Data Entry, Finance, Management, Microsoft Word, Outlook, PowerPoint, Time Management, Training, Software Documentation, Call Centers, Team Building, Telephone Skills
Education
DeVry University 2015 — 2019
Bachelor of Science, Business Administration; Human Resource Management
First Coast High 2006 — 2010
High school diploma
Richard L. Boylan Co. L.P.A. August 2014 - February 2015
Jones Law Group, LLC March 2014 - August 2014
MANN & CARDUCCI June 2011 - March 2014
Lee Smith & Associates February 2010 - April 2011
NCO Financial Systems; Formerly OSI Education Services May 2007 - March 2011
CBCS April 2006 - May 2007
Discover Financial Services September 2004 - April 2006
Skills
Microsoft Excel, Microsoft Office, Financial Analysis, Project Management, Customer Service, PowerPoint, Microsoft Word, Strategic Planning, Risk Management, Change Management, Accounting, Strategic Financial..., Negotiation, Business Strategy, Finance, Forecasting, Credit, Management, Process Improvement, Team Building, Call Centers, Leadership, Banking, Team Leadership, Sales, Portfolio Management, Insurance, Accounts Receivable
Education
Bowling Green State University
First Community Federal Credit Union May 2011 - Present
CBCS July 2010 - May 2011
Woodwind & Brasswind March 2006 - July 2009
Skills
Banking, Collections, Accounts Receivable, Accounts Payable, Inventory Management, Loan Servicing, Personal Loans, Time Management, Telephone Skills, Direct Sales
Education
University of Phoenix 2010 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
University of Southern Indiana 1998 — 1999
Citi November 2014 - Present
JPMorgan Chase October 2009 - September 2014
JPMorgan Chase & Co. November 2006 - September 2009
JPMorgan Chase & Co. June 2005 - October 2006
CBCS December 2004 - April 2005
Skills
Banking, Bloomberg, Credit, Loans, Financial Services, Financial Analysis, Mortgage Lending, Process Improvement, Hedge Accounting, Research, Customer Service, Training, Leadership Development, Foreclosures, Investor Reporting, Account Reconciliation, HIPAA, Health Information..., Problem Solving, ICD-9-CM, ICD-10, Default, Medical Terminology
Education
Columbus State Community College 2010 — 2015
Associate's Degree, Health Information/Medical Records Technology/Technician, 3.2
Colorado Technical University 2006 — 2008
Master of Business Administration (M.B.A.), Marketing and Finance Concentration, 3.4
Capital University 2001 — 2005
Bachelor's Degree, Business Management-Marketing and Finance Concentration with a minor in Spanish
CBCS March 1996 - Present
Manpower Inc August 1992 - February 1996
Skills
Call Centers, morrtage operations..., Accounts Receivable, director of sales and..., Operations Management, Credit, Banking, Process Improvement, Management, Risk Management, Human Resources, Team Building, Training, Sales, Leadership
Education
Stark State College of Technology 1981 — 1983
2 years, general
Levy & Associates, LLC January 2014 - Present
CBCS November 2009 - December 2013
Discover Card February 1990 - June 2002
Skills
Employee Relations, Training, Recruiting, Team Building, Call Centers, Operations Management, Leadership Development, Leadership, Process Improvement, Outlook, Time Management, Vendor Management, Coaching, Customer Service, Customer Satisfaction
Education
The Ohio State University 1987 — 1993
Bachelor of Arts, Criminology / Criminal Justice
BeautiControl August 2012 - Present
Thirty-One Gifts January 2013 - Present
CBCS August 2006 - July 2009
Medco Health Solutions UK 2006 - 2006
Skills
Marketing Strategy, Cosmetics, Customer Service, Skin Care, Management, Marketing, Sales, Project Management, Business Strategy, Beauty Industry, Retail, Strategic Planning, Coaching, Microsoft Office
Education
Ohio Dominican University 2010 — 2011
Columbus State Community College 2002 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
cbcs October 1991 - January 2012
Skills
Credit, Accounting, Management, Teaching, Customer Service, Budgets, Team Building, Negotiation, Outlook, Microsoft Word, Strategic Planning, Coaching, Microsoft Excel, Sales, Training, PowerPoint, Microsoft Office
Education
Bob Jones University Greenville S.C. 1960 — 1962
No degree earned, Secondary Education and Teaching
Kent State University 1957 — 1958
No degree earned
Quest Diagnostics August 2013 - Present
Ditto Document Solutions July 2013 - August 2013
Dominion August 2012 - November 2012
Walgreens September 2010 - July 2011
CBCS October 2009 - April 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Collections, Sales, Inventory, Data Entry, Food Service, Copying, Job Scanning, Fax, Outlook, Lotus Notes, Grocery, Call Centers, Cashiering, Telephone Skills
Education
Community College of Allegheny County 2010 — 2011
Associate's degree, Medical Radiologic Technology/Science - Radiation Therapist
Community College of Allegheny County 2003 — 2005
Associate's degree, Business Administration, Management and Operations
Mosser Castings May 2012 - Present
Bruggers Bagel Bakery October 2013 - February 2014
Landmark Event Staffing Services Inc November 2012 - July 2013
CBCS May 2011 - November 2012
Macy's June 2010 - February 2011
JJ Regal Portrait and Design March 2008 - July 2008
Skills
Customer Service, Crowd Control, Sales, Collections, Security, Healthcare Information..., Accounting, Food Service, Food Preparation, Acting, Modeling, Data Entry, Cashiering, Cash Handling Experience, Cash Register, Teamwork, Telephone Skills, Facebook, Baking, Hospitality, Retail Sales, General Office Skills, Appointment Scheduling, PowerPoint, Microsoft Word
Education
Art Institute of Pittsburgh 2010 — 2014
Hotel & Restaurant Management, Hotel/Motel Administration/Management
Emprise Technologies January 2004 - Present
CBCS July 1993 - January 2004
Skills
Operating Systems, Information Technology, System Administration, Project Management
Education
Franklin University 1990 — 1994
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Westland High School 1986 — 1990
2020 Companies April 2014 - Present
CBCS May 2013 - April 2014
Best Buy October 2010 - May 2013
Education
Oakland University 2008 — 2016
Bachelor's of science, Biology/Biological Sciences, General
Lansing Community College 2011 — 2014
EMT and Pharmacy technician Certifications, Pre-Medicine/Pre-Medical Studies
NAMSR 2013 — 2013
Licensed To sell medical equipment, Sales
Consumers Energy May 2008 - Present
CBCS 2005 - May 2008
CNG Financial December 1999 - July 2004
Skills
Customer Service, Collections, Management, Skip Tracing, General Office Skills
Education
Michigan State University 1992 — 1997
Bachelor of Arts (B.A.), Anthropology
EAST LANSING HIGH SCHOOL 1988 — 1992