GTE Wireless
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GTE Wireless Employees
DataServ, a Skoda Minotti Technology Firm January 2015 - Present
MCPc February 2011 - October 2014
InSeT Systems LLC March 2009 - February 2011
MCPc July 2008 - March 2009
ARINC Engineering Services, LLC 2007 - 2008
Audiopack / Ultra Electronics August 2004 - September 2005
Nokia 2003 - 2003
Progressive Insurance 1999 - 2002
Alltel Wireless January 1999 - November 1999
GTE Wireless 1989 - 1999
Skills
Wireless, Wireless Networking, Networking, Cisco Technologies, Integration, VoIP, Switches, Troubleshooting, Network Design, Disaster Recovery, RF, WiFi, Cloud Computing, VPN, Telecommunications, System Deployment, Technical Support, Data Center, Ethernet, Virtualization, WLAN, WAN, CCNA, IP, Testing, Routing, CDMA, Unified Communications, Strategic Planning, Network Security, Product Development, MPLS, Cellular Communications, Security, Network Engineering, Microwave, Network Architecture, Managed Services, Pre-sales, Linux, Hardware, TCP/IP, Network Administration, Systems Engineering, Mobile Devices, Cisco IOS, LAN-WAN, Microwave Engineering, Microwave Links, Wireless Mobility
Education
Cuyahoga Community College 1978 — 1979
Classes toward ASET, BSET
Cleveland State University 1976 — 1979
Work toward BSEE, BSEE
CF Brush 1973 — 1976
Diploma, College Prep
CF Brush 1973 — 1976
Diploma
CIGNA Healthcare January 2013 - Present
CIGNA Healthcare March 2011 - December 2012
Newbold Advisors January 2010 - October 2010
AIG United Guaranty August 2006 - November 2009
UnitedHealthcare March 2004 - August 2006
BCE Emergis February 1999 - February 2004
GTE Wireless 1996 - 1999
System Concepts, Inc. 1994 - 1996
USAF 1989 - 1993
Skills
Management Consulting, International Business..., Cross-functional Team..., Change Management, Strategic Planning, Business Process..., Team Building, Project Management, Program Management, Six Sigma, Business Strategy, Coaching, Training, Product Management, Product Marketing, Product Development, Relationship Management, Process Improvement, CRM, Management, Business Development, Business Analysis, Business Intelligence, Analysis, Account Management, Business Process, Marketing
Education
University of North Carolina at Greensboro 2000 — 2002
MBA, International Business
Excelsior College 1991 — 1999
B.S., Business Management
Sprint July 2013 - Present
Clearwire May 2008 - July 2013
Powerwave Technologies August 2007 - May 2008
AT&T Mobility April 1999 - July 2007
GTE Wireless December 1996 - February 1999
Sprint PCS February 1996 - December 1996
Various Companies 1989 - 1996
US Navy September 1982 - September 1988
Skills
WiMAX, LTE, Microwave, RF, RAN, Systems Engineering, Telecommunications, Communication Skills, Network Optimization, Antennas, RF Engineering, Wireless, Computer Network..., EVDO, 4G, Eye for Details, Analytics, CDMA, 3G, Wireless Broadband, Network Engineering, Backhaul, UMTS, Project Management, Edge, WCDMA, WiFi, Testing, System Deployment, RF design, Cellular Communications
Education
University of Portland 1993 — 1995
BSEE, Communications and Control Systems
Clark College 1991 — 1993
Pre-Enginerring
Columbia Basin College 1989 — 1990
Pre-Engineering
Columbia High School 1979 — 1982
Orthopedic Specialists of SW FL 2003 - Present
Alltel Wireless December 2000 - July 2003
Universal Solutions April 2000 - November 2000
Walgreens October 1999 - January 2000
Eckerd June 1999 - September 1999
GTE Wireless 1997 - 1999
Jiffy Lube Southeast 1993 - 1996
The RX Place 1990 - 1993
Education
Community College of Rhode Island 1983 — 1987
Associates in Applied Science, Electronics
North Providence High School 1979 — 1983
Diploma
Group Management Services, Inc. May 2014 - Present
Kaiser Permanente 2009 - Present
GTE Wireless March 1996 - October 2001
Sears, Roebuck and Co. February 1994 - May 1996
Skills
Healthcare Management, Healthcare, Hospitals, Technical Support, Inpatient, Call Centers, EMR, Customer Service, Customer Service..., Epic Systems, Medical Terminology, Patient Safety, Ambulatory, HIPAA, BLS, Microsoft Excel, Sales
Education
Ashford University 2008 — 2009
Bachelor's degree, Psycology
The University of Akron 2006 — 2007
Psychology
Verizon Wireless September 2012 - Present
Verizon Wireless April 2006 - December 2012
Verizon Wireless April 2001 - April 2006
GTE Wireless September 1997 - April 2001
Sprint September 1995 - July 1997
Skills
M2M, Wireless, Direct Sales, Cellular Communications, Telecommunications, Mobile Devices, 4G, Unified Communications, VoIP, Sales Operations, Managed Services, MPLS, Solution Selling, Customer Retention, Sales Process
Education
Ithaca College 1986 — 1990
BS Finance, Finance, Economics
Cornell University 1986 — 1990
Credits toward BS in Finance at Ithaca College, Accounting and Business/Management
Pignataro Volkswagen, Inc. March 2002 - Present
GTE Wireless June 1997 - February 2000
IKON Office Solutions August 1995 - September 1997
Skills
Customer Service, Sales, Microsoft Word, Automotive, Microsoft Excel, Vehicles, Customer Satisfaction, Microsoft Office, Sales Management, Teamwork, New Business Development, Troubleshooting, Management, Product Development, Inventory Control, Team Building, Team Leadership, Retail, Continuous Improvement, Forecasting, Negotiation, Analysis, Process Improvement, Project Management, Logistics, Purchasing, Budgets, Training, Operations Management, Call Centers, Marketing, Inventory Management, Time Management, Outlook, Coaching, Account Management, Project Planning, Manufacturing, Leadership, Change Management, Strategic Planning, Software Documentation, Process Scheduler, Salesforce.com, SAP, Administration, Sales Operations, Cross-functional Team...
Education
Bellevue Community College 1993 — 1997
Psychology
Lake Washington Technical College 1992 — 1992
Hotel Management and Operations
Crane Materials International June 2012 - February 2013
RM Education September 2010 - April 2011
VNU Business Media October 1999 - September 2003
GTE Wireless May 1994 - May 1999
Skills
Sales, Team Building, Customer Service, Direct Sales, Sales Management, Leadership Development, Account Management, Team Leadership, Leadership, New Business Development, Advertising
Education
Mercer University 2006 — 2008
MAT (Master of Arts in Teaching), Elementary Education and Teaching
University of North Carolina at Charlotte 1990 — 1992
Bachelor of Arts (B.A.), Psychology, Criminal Justice, 3.6
Florida State University 1988 — 1990
Psychology, Criminal Justice
Southern California Edison (SCE) July 1998 - March 2014
GTE Wireless November 1996 - June 1998
Snohomish County Public Utilities District (PUD) August 1995 - November 1996
Southern California Edison (SCE) June 1983 - June 1995
Skills
Microwave, Telephone Systems, Fiber Optics, Nuclear Power, Telecommunications, Power Plant Worker, Public Address Systems, Troubleshooting, Wireless, Radio Systems, Cellular Communications, Computers, CDMA, Maintenance & Repair, System Testing, Equipment Testing, NERC - CIP, Research, Analyzing, Conceptualizing, Designing, Developing Work Plans, Managing Projects, Managing Tasks, Implementing, Teaching, Microsoft Office, Test Equipment, Electronic Circuit...
Education
Chaffey College
Electronics SPIRIT Program - Telecommunications
Eisenhower High School, Rialto, CA
Diploma
National Business Institute, Inc.
Certificate - Electronics Technician, 4.0 GPA, Accredited program
Duke Energy Corporation March 2014 - Present
Verizon July 1999 - August 2013
GTE July 1998 - July 1999
GTE Wireless March 1997 - July 1998
GTE Wireless March 1996 - March 1997
GTE Wireless August 1994 - March 1996
GTE Information Services August 1990 - August 1994
GTE Florida August 1986 - August 1990
Watkins Motor Lines February 1986 - August 1986
Carter, Belcourt & Atkinson, P.A. February 1985 - February 1986
Skills
Financial Reporting, Financial Analysis, Forecasting, Financial Modeling, Financial Accounting, Accounting, Account Reconciliation, Corporate Finance, Vendor Management, Consolidation, SEC filings, Budget Process, Operating Budgets, Capital Budgeting, Budget Monitoring, Budget Forecasts, Department Budgeting, Business Strategy, Cost Accounting, Accruals, Analytics, Report Writing, Query Writing, SAP, PeopleSoft, Essbase, Hyperion HFM, MS Excel Pivot Tables, Databases, Cost Reporting, Portfolio Management, Inventory Management, Inventory Control, Cross-functional Team..., Team Building, Teamwork, Mergers & Acquisitions, CPA, External Audit, Cost Management, Pivot Tables, Consolidated Reporting, Consolidated Financial...
Education
Florida Southern College 1983 — 1986
Fifth Year Accounting Requirement for FL CPA License / Exam, Accounting
Newberry College 1977 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Nexmo August 2015 - Present
Openwave Messaging, Inc. January 2011 - September 2014
Raymond Samandar & Co. Shipchandling N.V. April 2008 - January 2011
Sprint/Nextel 2004 - March 2008
Vodafone 2000 - 2003
Verizon Wireless 1999 - 2000
GTE Wireless 1997 - 1999
GTE Wireless 1992 - 1997
Skills
Product Marketing, Wireless, Product Development, Vendor Relations, Product Management, Mobile, Product Strategy, Strategic Partnerships, Channel, Channel Management, Sales Support, Telecommunications, Product Launch, Go-to-market Strategy, Marketing Management, Vendor Management, Competitive Analysis, Mobile Devices
Education
California State University-Hayward - School of Business and Economics 1989 — 1992
MBA
California State University-Hayward - School of Business and Economics 1984 — 1988
BS Business Administration
Verizon Enterprise Solutions August 2015 - Present
Verizon Enterprise Solutions September 2011 - August 2015
Modus Technology Services May 2002 - September 2011
SkyHawke Technologies August 2007 - November 2010
Electrolux April 2002 - March 2003
T-Mobile May 2000 - August 2001
T-Mobile 1998 - 2000
TranSettlements 1996 - 1998
GTE Wireless 1991 - 1996
Teletrac 1989 - 1991
Skills
Telecommunications, Wireless, Start-ups, Enterprise Software, Program Management, Vendor Management, Strategy, Project Management, Product Development, Business Development, Data Center, Professional Services, Product Management, WiFi, IT Strategy, M2M, Cloud Computing, IT Operations, Embedded Systems, Mobile Technology, Business Process..., Six Sigma, Cellular Communications, Connected Devices, Connected Health, EDI, ERP, Enterprise Mobility, Lean Transformation, Operations Management, Technology Governance, Technology Integration, Technology Operations, Technology Strategy, Telematics, Telemetry, GPS, Internet of Things, Machine to Machine, NFC, Optimization, RFID, Satellite, Strategic Consulting, Transportation, Management, Mobile Devices, Leadership
Education
Florida Institute of Technology 2012 — 2015
Master of Business Administration (MBA)
University of Michigan 1989 — 1991
Part time MBA candidate
Massachusetts Institute of Technology 1985 — 1989
Part time MSEE candidate
Mississippi State University 1982 — 1984
BSEE
Craigmont HS 1973 — 1977
Diploma
City of Indianapolis-Marion County November 2013 - Present
City of Indianapolis July 2009 - November 2013
Theoris June 2009 - July 2009
ATA Airlines 1999 - 2008
ATA Airlines 1998 - 2008
GTE Wireless 1996 - 1998
Skills
Troubleshooting, Software Documentation, Process Improvement, Project Management, Linux, Unix, Data Center, Management, Help Desk Support, Security, System Administration, Leadership, Access, Hardware, Active Directory, SharePoint, Visio, Disaster Recovery, Information Technology, Technical Support
Education
Ball State University 1993 — 1996
CenturyLink December 2013 - Present
Docherty Talent Agency August 2011 - Present
HP Manufacturing April 2012 - October 2013
TKG - The Kempton Group July 2011 - April 2012
GroupeSTAHL's Transfer Express December 2010 - July 2011
CenturyLink Business (formerly Qwest Communications) February 2001 - December 2010
Sprint February 1999 - February 2001
GTE Wireless November 1998 - February 1999
TSA - Total Source Analysis June 1994 - November 1998
Skills
Instructor-led Training, Field Marketing, Public Speaking, International Sales, Marketing, Sales Management, Advertising, Sales, Direct Sales, Strategy, B2B, Marketing Strategy, Integrated Marketing, Leadership, Telecommunications, Selling
Education
Cleveland State University 1994 — 1995
Masters of Business Administration
Grove City College 1990 — 1994
B.A., Communications
St. Edward High School 1986 — 1990
Magna Cum Laude, College Prep
St. Patrick W.P. Grade School
Xcelacore March 2015 - Present
Hays Media Group 2014 - Present
Aimee Kelly Design May 2003 - Present
Bloomingdale Park District December 1999 - January 2007
CREW Corporation January 1999 - June 1999
CREW Corporation February 1998 - December 1998
GTE Wireless June 1997 - January 1998
DENSO June 1996 - August 1996
Skills
Marketing, Logo Design, Adobe Creative Suite, Graphic Design, Creative Direction, InDesign, Illustrator, Public Relations, Social Media Marketing, Social Networking, Marketing Communications, Event Planning, Customer Service, Social Media, Email Marketing
Education
Anderson University 1995 — 1997
Bachelor of Arts (BA), Marketing, minor in International Marketing
Anderson University
Marketing, Business/Marketing
Oracle April 2015 - Present
Verizon Enterprise Solutions April 2013 - January 2015
Verizon Enterprise Solutions August 2010 - April 2013
Northwestern Mutual March 2009 - August 2010
Paul Cummings World Wide Enterprises July 2007 - August 2008
D&S Promotions September 1999 - July 2003
GTE Wireless September 1998 - September 1999
Skills
Telecommunications, Solution Selling, Integration, Vendor Management, Program Management, Wireless, IP, Professional Services, Business Analysis, Enterprise Software, Strategy, Mobile Devices, Account Management, Management, Project Management, Customer Retention, Leadership, Strategic Partnerships, Sales, Direct Sales, CRM
Education
University of Tennessee-Chattanooga 1990 — 1992
Bachelor of Science (B.S.), Biology, General
Chattanooga State Community College 1988 — 1990
transfer, Biology, General
Independence Academy November 2014 - Present
Self-employed May 2007 - Present
Shiloh Charter School / Independence Academy August 2013 - November 2014
Habana Hospital Pharmacy February 1999 - September 2003
GTE Wireless August 1995 - January 1999
Skills
Customer Service, Leisure Travel, Hotels, Sales, Hospitality, Travel Management, Customer Satisfaction, Event Management, Cruises, Tourism, Microsoft Office, Account Management, Vacation
Education
Hillsborough Community College 2014 — 2014
Educator Preparation Institute, Elementary Education and Teaching
Clearwater Christian College 1996 — 1998
BS, Biology, General
Hillsborough Community College 1990 — 1993
Associate of Arts (AA), Pre-Pharmacy Studies
Verizon Wireless January 2015 - Present
Verizon Wireless March 2014 - Present
Verizon Wireless March 2011 - March 2014
Verizon Wireless July 2010 - March 2011
Verizon Wireless May 2001 - July 2010
Verizon Wireless August 2000 - May 2001
GTE Wireless September 1998 - August 2000
GTE Wireless August 1994 - September 1998
Skills
Logistics, Management, Supply Chain, Telecommunications, Purchasing, Inventory Valuation, Supervisory Experience, Sarbanes-Oxley, Process Improvement, PeopleSoft, Cognos
Education
Berklee College of Music 1984 — 1988
BA Music Production/Engineering
Cricket Wireless May 2005 - Present
Nextel July 2004 - May 2005
Cricket Communications October 2001 - July 2004
UbiquiTel PCS, Via Wireless, Sprint PCS April 1998 - October 2001
GTE Wireless August 1992 - April 1998
Skills
Wireless, Customer Retention, Telecommunications, Sales Operations, Cellular Communications, Direct Sales, B2B, Customer Experience, Mobile Devices, Business Development, Strategic Partnerships, Sales, Cross-functional Team..., Solution Selling, 4G, Go-to-market Strategy, Customer Satisfaction, VoIP, Sales Management, Management, Salesforce.com, Strategy, Retail, CDMA, Account Management, Start-ups, Training, Leadership, Selling, Building Relationships, CRM, Product Management, Competitive Analysis, Sales Process, Channel Partners, Call Centers, Vendor Management, Store Management, Forecasting, Team Leadership, P&L Management, New Business Development, Hiring, Income Statement, Team Building, Product Marketing, Contract Negotiation, Operations Management, Cold Calling, Sales Presentations
Education
California State University, Fresno 1990 — 1992
Business Administration
Fresno City College 1987 — 1990
AS, Business Administration
Verizon Small Business July 2013 - Present
Verizon Small Business January 2007 - Present
Verizon Florida October 1999 - January 2007
GTE Wireless September 1996 - October 1999
Skills
Telecommunications, small business sales, business retention, Fiber Optics, FiOS, DSL, Sales, Customer Service, Customer Escalation..., Client Relations Skills, Issue Resolution, Escalation Resolution, Troubleshooting, Timely Decision Making, Escalation Process, Customer Satisfaction, Selling, Retention Management, Customer Retention, Call Centers, T1, Access, VoIP, Sales Engineering, Microsoft Office, Management, Project Management, Team Leadership, Training, Sales Operations
Education
D G Erwin Technical Center 1991 — 1993
Mechanical Drafting and Mechanical Drafting CAD/CADD, 4.0
Lifetime Learning Centers, DBA Sylvan Learning Center June 2009 - Present
Thirty-One Gifts April 2013 - Present
Close To My Heart September 2002 - Present
Sylvan Learning Center January 2006 - August 2008
Verizon Wireless 2005 - 2005
United Wireless February 1999 - July 2004
GTE Wireless 1995 - 1999
Skills
Tutoring, Training, Curriculum Development, Management, Sales, Curriculum Design, Teaching, Staff Development, Coaching, Public Speaking, Leadership Development, Event Planning, Fundraising, Higher Education, Customer Service, Leadership, Microsoft Office, Retail
Education
Baldwin Wallace University 1995 — 2000
Bachelor of Arts, English, Education
Columbia High School 1985 — 1989
Westat April 2015 - Present
Westat November 2014 - March 2015
Westat October 2014 - November 2014
Westat September 2008 - September 2014
GRAM Traffic Counting April 2003 - September 2008
Western Wireless March 2001 - November 2002
GTE Wireless January 1999 - March 2001
Brown & Williamson Tobacco October 1989 - July 1998
Skills
Photoshop, Microsoft Office, Strategic Planning, PowerPoint, Editing, Windows, Teaching, English, Public Speaking, Outlook, Retail, Sales Operations, Budgets, Project Planning, Program Management, Management, Marketing
Education
Angelo State University 1984 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
Giacomo Communications January 2015 - Present
First Communications October 2003 - Present
First Communications September 2003 - Present
First Communications September 2001 - November 2014
Telsource Corp 1999 - 2003
GTE Wireless 1995 - 1999
Skills
New Business Development, Wireless, Consultative Selling, VoIP, Telecommunications, Ethernet, Product Management, Account Management, Data Center, Contract Negotiation, Strategic Planning, Forecasting, Cold Calling, Team Building, Customer Relations, Negotiation, MPLS, Problem Solving, Wholesale, Disaster Recovery, Integration, Business Planning, Vendor Relations, Analysis, Sales Process, IP, Coaching, Optimization, Selling, Solution Selling, Channel Management, B2B, Sales Management, Product Development, Professional Services, Sales Presentations, Cisco, Sales Engineering, Contract Negotiations, Sales Support, Salesforce.com, Competitive Analysis, Direct Sales, Managed Services, SaaS, Start-ups, Marketing Strategy, Vendor Management, Product Marketing, Security
Education
Cuyahoga Community College 1993 — 1998
Business
Medina County Career Center 1990 — 1992
yes
Phillips Jr. College
Professional Salesmanship
The Ohio State University Fisher College of Business
The Ohio State University Fisher College of Business
BlueStream Professional Services January 2014 - Present
AirWay Technologies July 2013 - February 2014
AirWay Technologies May 2013 - July 2013
T-Mobile May 2008 - April 2013
T-Mobile June 2001 - May 2008
GTE Wireless May 1998 - June 2001
GTE Wireless February 1997 - May 1998
Skills
Asset Tracking, Telecommunications, CATS, CATSWeb, Wireless, GSM, UMTS, LTE, Project Management, CDMA, Inventory Management, Training, End User Training, Barcode Scanners, Barcode, Remote User Support, Application Support, Process Improvement, Supply Chain..., Cellular Communications, Product Lifecycle...
Education
Eastern Kentucky University 1992 — 1992
General Studies
Safety Training
Vendor provided training
Ticor Title Company April 2007 - Present
The Barn Stage Company May 2014 - Present
LandAmerica Commonwealth November 2001 - April 2007
AT&T Mobility February 1999 - September 2001
GTE Wireless February 1996 - February 1999
Skills
Network Marketing, Direct Sales, Team Building, Fundraising, Home Based Business, Public Speaking, Entrepreneurship, Social Networking, Event Planning, Business Development, Small Business, Marketing, Microsoft Excel, Leadership, Management, Online Marketing, Social Media Marketing, Coaching, Social Media, Recruiting, Account Management, Strategic Planning, Public Relations, Training, Event Management, Sales, Contract Negotiation, Nonprofits, Negotiation, Program Management, Customer Service, Business Planning, Microsoft Office, Time Management, Leadership Development, Outlook, Selling, Cold Calling, New Business Development, Retail
Education
American Public University System 2015 — 2017
Master of Arts (MA), Intelligence Studies
Harvard University 2011 — 2015
ALB - Bachelor of Liberal Arts, School of Extension Studies, Cum Laude, International Relations, 3.55 GPA
San Diego City College 2010 — 2011
AA, Liberal Arts - Visual and Performing Arts
Skyriver Communications January 2009 - Present
Cox Communications July 2002 - January 2009
California Marketing April 2000 - June 2002
Vayusphere 1998 - 2000
GTE Wireless April 1998 - April 1999
Skills
Sales Management, Direct Sales, Telecommunications, New Business Development, Sales, Solution Selling, Wireless, B2B, Cloud Computing, VoIP, Unified Communications, Strategic Planning, Account Management, Sales Process, Product Management, Team Building, Business Development, Channel, Managed Services, Team Leadership, Competitive Analysis, Cold Calling, Selling, Salesforce.com, Contract Negotiation, Leadership, Strategic Partnerships, Marketing Strategy, Call Centers, Sales Operations, Operations Management, Strategy, CRM, Start-ups, Channel Partners, Management, Networking, Customer Retention, Cross-functional Team..., Sales Presentations, Vendor Management, Go-to-market Strategy
Education
Webster University 2005 — 2008
MBA, Business
University of California, Santa Cruz 1984 — 1986
BA, English Literature
College of San Mateo 1982 — 1984
AA, Primary Study
UX Specialized Logistics March 2015 - Present
Urban Express July 2013 - March 2015
YOUR NAME Professional Brands June 2011 - July 2012
NYC Department of Information Technology & Telecommunications October 2007 - April 2009
MCI Worldcom Telecommunications October 1999 - May 2002
Alltel Wireless February 1998 - October 1999
GTE Wireless January 1996 - January 1998
Skills
Call Centers, Customer Service, Invoicing, Training, Customer Satisfaction, Microsoft Office, Microsoft Excel, Office Administration, Telecommunications..., Data Entry, Marketing Communications, QuickBooks, Accounts Payable, Invoice Processing, Billing Systems, Inside Sales, Receptionist Duties, Strategic Planning, Customer Retention, Customer Follow-up, Employee Training, Quality Assurance, Technical Support, Sales, Operations Management
Education
Express Real Estate School 2009 — 2009
Real Estate Sales
Brooklyn Educational Opportunity Center (BEOC) 2004 — 2006
A+ Certification/Computer Service and Repair
Borough of Manhattan Community College 1991 — 1995
Business Administration and Management, General/Accounting
Bishop Loughlin Memorial High School 1984 — 1988
Business Administration Academic
St. John's University 1988 — 1990
Broadcast Journalism
Tyco Security Products October 2014 - Present
Tyco Security Products February 2014 - Present
Tech Systems, Inc. February 2008 - February 2014
Tyco Fire & Security January 2005 - September 2007
Open Options, Inc. June 2002 - November 2004
SecureNet, Inc January 2000 - June 2002
Computer Paradigm Group 1999 - 1999
GTE Wireless 1995 - 1999
Skills
Enterprise Software, Access Control, CCTV, Fire Alarm, Video Analytics, Security, Sales, Biometrics, Leadership, Sales Management, Alarm Systems, Integration, Business Development, IP Cameras, Team Building, Video over IP, New Business Development
Education
Voronezh State University 1993 — 1994
Slavic Studies
Baylor University 1990 — 1994
Verizon Wireless 2011 - January 2015
Verizon Wireless 2008 - 2011
Verizon Wireless 2004 - 2008
Verizon Wireless 2001 - 2003
GTE Wireless 2000 - 2001
GTE Wireless 1999 - 2000
GTE Wireless 1994 - 1999
Contel Cellular 1991 - 1994
Skills
Product Design, Strategic Planning, Marketing Strategy, Marketing Communications, Product Marketing, Sales Management, Sales Operations, Project Management, Process Engineering, Sales Process, Retail Sales, Retail Design, Retail Marketing, Business Analysis, Marketing Analytics, Financial Modeling, Telecommunications, Solution Selling, M2M, LTE, Product Development, Cellular Communications, 4G, Mobile Devices, Mobile Technology, Customer Retention, Direct Sales, Wireless, Strategic Partnerships, Account Management, Product Management, Management, B2B, Managed Services, Cross-functional Team...
Education
Austin Peay State University
Bachelor's Degree, Business Administration and Management
VF Jeanswear April 2015 - Present
A Wireless - Verizon Wireless Premium Retailer November 2011 - Present
A Wireless - Verizon Wireless Premium Retailer July 2011 - November 2011
Windstream Communications August 2010 - July 2011
Jeff Huffman & Associates October 2009 - December 2010
Physiotherapy Associates January 2009 - October 2009
SunCom Wireless, Inc (now T-Mobile) April 1999 - July 2008
Leadership Systems, Inc October 1997 - April 1999
GTE Wireless February 1989 - October 1997
AT&T Technologies June 1988 - February 1989
Skills
Employee Relations, Executive Coaching, Staff Development, Selling Skills, People Skills, Marketing, Training, Customer Service..., Coaching, E-Learning, Leadership Development, Performance Management, Career Development, Team Facilitation, Change Management, Recruiting, Team Building, Organizational..., Leadership, Employee Training, Operations Management, Human Resources, Strategy, Management, Succession Planning, Talent Acquisition, Program Management, Talent Management, Organizational..., Hiring, Sales, Customer Retention, Employee Engagement, Onboarding, CRM, Management Development, Mergers & Acquisitions, Instructional Design, Start-ups, Employee Benefits, Business Strategy, Deferred Compensation, Training Delivery, Benefits Administration, New Hire Orientations, Workforce Planning, Needs Analysis, Customer Satisfaction, Interviews, Personnel Management
Education
Elon University - Martha and Spencer Love School of Business 1984 — 1998
BS, Business Administration, Finance
Excell Communications August 2006 - Present
Alabama Wireless Association March 2005 - Present
Excell Communications, Inc April 2002 - August 2006
Verizon Wireless July 2000 - April 2002
GTE Wireless March 1997 - June 2000
Skills
Location Intelligence, Wireless, LTE, Project Management, Contract Negotiation, Cellular Communications, Construction Management, Telecommunications, Site Development, Wireless Networking, CDMA, New Business Development, Vendor Management, Operations Management, Engineering, Optical Fiber, Fiber Optics, 4G, Process Scheduler, P&L Management, Project Planning, WiMAX, Program Management, Procurement, Broadband, UMTS, Contract Management, Microwave, Construction, RF, 3G, Mobile Devices, GSM, Wireless Broadband, System Deployment, Computer Network..., Ethernet, VoIP
Education
Auburn University 1990 — 1993
BS, Finance
Verizon Wireless December 2005 - Present
US Air Force September 2001 - Present
GTE Wireless January 2000 - August 2001
Skills
B2B, Telecommunications, Business Development, Account Management, Wireless, Team Building, Retail, Military, Business Strategy, Air Force, Store Management, Emergency Response to..., Disaster Response, Weather, Consultative Sales..., Consultative Selling..., Meteorology, Sales Management, Executive Presentations, Coaching, Program Management, Management, Retail Management, Outside Business Sales, Salesforce.com, Strategic Partnerships, Operations Management, Sales Operations, Sales, Sales Presentations, Inventory Management, Product Marketing, New Business Development, Cross-functional Team..., Building Relationships, Networking, Team Leadership, Customer Satisfaction, Solution Selling, Time Management, Leadership, Cold Calling, Contract Negotiation, Direct Sales, Selling, Strategic Planning, CRM, Microsoft Office, Marketing, Customer Service
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (M.B.A.), MBA
Embry-Riddle Aeronautical University 2008 — 2010
Bachelors of Science, Technical Management
Community College of the Air Force 2006 — 2008
Associates of Science, Weather Technology
American Family Insurance February 2012 - Present
Adecco Staffing March 2000 - February 2005
GTE Wireless March 1997 - January 2000
Skills
Producer, Property & Casualty..., Quoting, analyzing rate..., Insurance, Coaching, Marketing, Leadership, Human Resources, Team Building, Employee Benefits, Customer Service, Account Management, Customer Retention, Plans, Sales Management, Strategic Planning, Sales, Risk Management, Negotiation, New Business Development, Process Improvement, Small Business, Vendor Management, Customer Satisfaction, Business Planning, Strategy
Education
Central Michigan University 1994 — 1996
BS, Journalism
Michigan Technological University 1992 — 1993
Engineering
SRS August 2006 - Present
Alltel / Verizon Wireless February 2004 - August 2006
Alltel / Verizon Wireless November 2002 - February 2004
Alltel / Verizon Wireless June 2000 - November 2002
GTE / Verizon Wireless October 1999 - June 2000
GTE / Verizon Wireless August 1997 - October 1999
GTE / Verizon Wireless August 1995 - August 1997
GTE Wireless April 1995 - August 1995
GTE Wireless January 1994 - April 1995
GTE Wireless January 1993 - January 1994
Skills
Project Management, Leadership, Customer Service, Marketing, Product Marketing, Construction Management, Retail, Program Management, Team Leadership, Strategy, Process Improvement, Strategic Planning, Team Building, Account Management, Management, Contract Negotiation, Disaster Recovery, Integration, Operations Management, Leadership Development, Cross-functional Team..., Business Development, New Business Development, Contract Management, Budgets, Wireless, Strategic Partnerships, Construction, Negotiation, Organizational..., Sales Management, Call Centers, Call Center, Telecommunications, Business Strategy
Education
Cornell University 1987 — 1991
B.S., Management
Rye Country Day School 1983 — 1987
Leadership Atlanta
Navajo Tribal Utility Authority October 2011 - Present
Deschinny Communications LLC January 2006 - October 2011
TURTLE ISLAND COMMUNICATIONS INC February 2008 - February 2009
RAYTHEON MISSILE SYSTEMS COMPANY April 1999 - March 2007
GTE Wireless October 1995 - March 1999
GTE MOBILNET/CONTEL CELLULAR October 1993 - October 1995
ALLTEL SERVICE CORPORATION June 1991 - October 1993
NAVAJO COMMUNICATIONS COMPANY November 1988 - June 1991
Skills
Wireless, RF, CDMA, Network Design, Microwave, Integration, Cellular Communications, Switches, Transmission, Hardware, PCB Design, WCDMA
Education
University of Arizona Eller MBA Programs 2014 — 2015
Arizona State University 1982 — 1988
Bachelor's Degree, Digital Communications
AT&T Labs September 2011 - Present
Hawkins House Consulting August 2011 - September 2011
Goodman Networks May 2011 - September 2011
Goodman Networks April 2009 - August 2011
General Dynamics Information Technology October 2000 - September 2008
Mpower Communications October 1999 - October 2000
GTE Wireless October 1989 - October 1999
Crowley Cellular February 1988 - October 1989
United States Navy November 1986 - November 1988
Skills
Siterra, Microsoft Office, Project Management, Wireless, Process Improvement, Integration, Telecommunications, Team Leadership, Management, Software Documentation, Vendor Management, Leadership, 4G, Quality Assurance, Budgets, PMO, LTE, Cellular Communications, Program Management, Networking, CDMA, Mobile Devices, UMTS
Education
American Intercontinental University 2003 — 2005
BBA, Business Management
Austin Community College 1995 — 2000
Programming
Pace University 1989 — 1995
Telecommunications
City College of Chicago 1986 — 1988
General
Junaluska Enterprises 2008 - Present
finanSight 2006 - Present
Self 2000 - Present
Alltel Information Services 1997 - 2000
GTE Wireless 1992 - 1997
Scott & Stringfellow 1986 - 1991
Skills
Management, Strategy, Leadership, Start-ups, Mergers & Acquisitions, Product Management, Requirements Management
Education
Concord University 1986 — 1988
BSc, Finance and Business
Helderberg Partners, Ltd. February 2008 - Present
New York State Women, Inc. July 2009 - Present
Guilderland Central School District July 2012 - June 2015
Business and Professional Women/USA (BPW) 1991 - 2009
Pipeline to the Presidency, USWCC April 2006 - January 2007
USWCC 2007 - 2007
GTE Wireless 1996 - 1997
realtor 1989 - 1993
Skills
Strategic Planning, Public Speaking, Marketing Strategy, Business Development, Non-profits, Public Relations, Building Coalitions, Small Business, New Business Development, Nonprofits, Management Consulting, Marketing, Recruiting, Social Networking, Entrepreneurship, Event Management, Research, Budgets, Leadership, Fundraising, Management, Social Media Marketing, Event Planning, Customer Service, Staff Development, Training, Team Leadership, Social Media, Microsoft Excel, Team Building, Sales
Education
Excelsior College 1989 — 2002
BS, Business
Center for Management Development, Barton School of Business 2003 — 2003
Certificate in Marketing Management
Cost-U-Less Ins March 2013 - Present
FREEWAY INSURANCE December 2012 - Present
Cost-U-Less insurance July 2012 - December 2012
SIS - Sigui's Interpreting Services July 2001 - July 2012
Eagle Freight Logistics January 1999 - January 2000
GTE Wireless June 1995 - October 1998
Montes Body Shop January 1997 - January 1998
Skills
Customer Service, Transportation, Spanish, Microsoft Office, Excel, Customer Relations, Word, Inventory Management, Microsoft Word, Microsoft Excel, Team Building, Time Management, Leadership, Sales, Sales Management, New Business Development, Strategic Planning, Insurance, Customer Satisfaction, Public Speaking, Marketing, Small Business, Recruiting
Education
Brigham Young University - Idaho 2014 — 2018
Bachelor's Degree, Family Search - Genealogy, B+
Heald College 2010 — 2012
Med Adm, Health
Medical Assistant Training - Orthopedic of the Bay Area 2003 — 2004
Personal Medical Training, Medical/Clinical Assistant
University of Phoenix 1997 — 1998
No degree, Business Administration
San Francisco City College 1986 — 1987
1 year 24 units, Computer Programming
Computer Learning Center 1984 — 1986
Computer Operations Certification, Computer Operations
Polytechnic University 1979 — 1980
No degree 1 year, Electronic Engineer
Universidad Tecnológica de El Salvador 1979 — 1980
no, Electric Engineering
Colegio Divino Salvador 1973 — 1978
High School Diploma, Ciencias naturales
Peachtree Supplies August 2008 - Present
GK Services September 2005 - August 2008
NEXTEL COMMUNICATIONS September 1999 - September 2005
Cricket Communications February 1999 - September 1999
CHASE TELECOMMUNICATIONS July 1998 - February 1999
GTE Wireless September 1997 - July 1998
CELLULAR ONE January 1994 - August 1997
CELLULAR ONE GTE WIRELESS September 1991 - January 1994
LIVING MANAGEMENT INC June 1989 - September 1991
WORSHAM, LeBLANC INC January 1988 - June 1989
Education
Dalton State College 1981 — 1985
Associate of Science, Medical Laboratory Science
Ringgold High
PMSI (An AmerisourceBergen Company) 2006 - 2009
PMSI 2006 - 2006
PMSI 2002 - 2005
Verizon 2000 - 2001
GTE Wireless 1999 - 2000
GTE Wireless 1998 - 1999
GTE Wireless 1996 - 1997
GTE Wireless 1995 - 1996
GTE Wireless 1992 - 1994
GTE 1989 - 1991
Education
Florida State University
BS, Accounting & Finance
IBM April 2015 - Present
IBM December 2012 - April 2015
Ericsson August 2010 - January 2013
Ericsson Inc. March 2010 - August 2012
iPCS Wireless Inc. February 2008 - May 2010
Sprint June 2006 - June 2007
Nextel Partners May 1999 - June 2006
Sprint December 1995 - May 1999
GTE Wireless February 1994 - December 1995
GTE Data Services July 1993 - January 1994
Skills
Network Design, Telecommunications, Wireless Networking, EVDO, Engineering Management, 4G, Leadership, Wireless, GSM, Strategic Planning, CDMA, Management, Project Management, Cellular Communications, RF Engineering, Vendor Management, LTE, Strategy, UMTS, Cross-functional Team..., 3G, IP, Mobile Devices, Network Optimization, RF, Process Improvement, Team Leadership, Microwave, WiMAX, Operations Management, Networking, Testing, Mergers & Acquisitions, Troubleshooting, Fiber Optics, WiFi, Ethernet, VoIP, Antennas, WCDMA, RF design, Integration
Education
Ball State University 1995 — 1997
M.S., Information & Communcation Sciences
Stanford University 1988 — 1993
B.S., Electrical Engineering
Sprint Nextel May 2005 - March 2009
Nextel November 1999 - May 2005
GTE Wireless May 1994 - December 1999
Northern Telecom August 1991 - December 1993
Northern Telecom May 1990 - August 1991
Northern Telecom August 1989 - May 1990
Northern Telecom July 1988 - August 1989
Northern Telecom May 1987 - July 1988
GTE August 1983 - May 1987
GTE August 1970 - August 1983
Education
Duke University - The Fuqua School of Business 1985 — 1986
Weekend Executive MBA, Emphasis on Finance
Campbellsville College 1967 — 1975
BS, Mathematics Major and Chemistry Minor
Verizon 2013 - Present
Verizon Global Wholesale September 2007 - 2013
Verizon Corporation 2005 - 2007
Verizon Corporation 2004 - 2005
Verizon Corporation 2000 - 2004
GTE Wireless 1996 - 2000
Education
Angelo State University 1980 — 1982
Master's degree, Business Administration
Angelo State University 1976 — 1980
Bachelor's degree, Business Management
Jon DeForest Real Estate November 2004 - Present
TRI Coldwell Banker December 2007 - March 2013
Summit Financial Solutions Inc. April 2005 - December 2007
2005-2007 Summit Financial Solutions, Inc January 2005 - December 2007
Union Planters Mortgage July 2001 - February 2005
2004-2005 Tri City Funding Group, Inc January 2004 - January 2005
Union Planters Mtg January 2001 - January 2004
GTE Wireless August 1998 - October 2001
Verizon Wireless August 1998 - October 2001
Skills
Real Estate Broker, Real Estate Agent, Loan Officer, Bass Guitar, Real Estate, Sellers, Linux, Computers, Microsoft Technologies, Android, Investment Properties, Loans, Mortgage Lending, FHA, Selling, Luxury, Residential Homes, Buyers
Education
Chabot College 2008 — 2013
Associate of Arts (A.A.), Business Administration
James Logan High School 1994 — 1997
High School Diploma
Idle for Now March 2015 - Present
Verizon 2012 - March 2015
Verizon Wireless 2008 - 2012
Verizon Wireless 2003 - 2008
Verizon Wireless 2000 - 2003
GTE Wireless 1999 - 2000
GTE Wireless 1995 - 1999
GTE Wireless 1993 - 1995
US Army 1988 - 1991
Skills
Call Centers, Telecommunications, Wireless, Vendor Management, Customer Experience, Mobile Devices, Cellular Communications, Customer Retention, Customer Satisfaction, VoIP, Strategic Partnerships, Managed Services, Solution Selling, Sales Operations, Mobile Technology, Cross-functional Team..., Business Development, Salesforce.com, Outsourcing, Team Leadership
Education
Blinn College 1991 — 1993
Associate of Applied Science, Business and Accounting
Capella University
Bachelor of Business Administration (B.B.A.)
ADVANCED CRE STRATEGIES LLC January 2008 - Present
CB Richard Ellis - Global Corporate Services January 2000 - December 2008
Leggat McCall Properties Boston June 1992 - December 1999
Stream International January 1984 - June 1992
GTE Wireless January 1983 - June 1987
Newburyport Redevelopment Authority March 1980 - December 1983
Skills
Corporate Real Estate, Disposition, Real Estate, Real Estate Development, Real Estate Transactions, Property Management, Leases, Location Intelligence, Brokerage, Lease Administration, Real Estate Economics, Commercial Real Estate, Investment Properties, Tenant Representation, Asset Managment, Tenant, Retail, Residential Homes, Construction, Lease Negotiations, Portfolio Management, Facilities Management, Dispositions, Asset Management
Education
Antioch University New England
MS Ed., Organizational Development
University of Oregon - Charles H. Lundquist College of Business
MBA - Finance, Finance & Organzational Development
Animal Health Solutions, Blue Willow Farm LLC, and Georgia Poodle Club Inc dba Georgia Poodle Rescue October 2008 - Present
Blue Willow Consulting 2008 - 2012
Verizon Wireless June 2000 - September 2008
GTE Wireless 1999 - 2000
GTE Network Services June 1997 - June 1999
GTE Service Corporation World Headquarters 1996 - 1997
GTE Service Corporation 1993 - 1995
GTE Service Corporation 1992 - 1994
GTE Foundation 1987 - 1991
GTE Service Corporation 1983 - 1986
Education
TUI University 2000 — 2009
Phd, ABD
Sacred Heart University 1993 — 1995
MBA, Marketing
Fairfield University 1989 — 1993
Bachelor of Science (BS), Business Administration, Management and Operations
Emory University
CAN, Animal Nutrition
The George Washington University
CPM, Project Management
AT&T 2007 - Present
AT&T Mobility November 2007 - January 2010
Blair Innovation Group, Inc. April 2002 - March 2008
Prudential Bank June 1999 - February 2000
GTE Wireless 1992 - 1999
GTE Mobilnet 1992 - 1999
GTE / Verizon 1992 - 1999
Trinity College Cafe July 1987 - December 1991
Skills
Data Warehousing, Segmentation, Database Marketing, Analytics, Business Intelligence, Data Analysis, Wireless, Telecommunications, Vendor Management, Teradata, Mobile Devices, SDLC, Product Management, Access, Management, Marketing, CRM
Education
University of North Carolina at Chapel Hill 1986 — 1988
Davidson County Community College 1982 — 1983
MetroPCS December 2013 - Present
NTELOS August 2010 - July 2012
AT&T September 2009 - July 2010
IPCS September 2008 - July 2009
US Cellular-Answer Wireless 2000 - August 2007
GTE Wireless October 1990 - November 2000
Skills
Sales Operations, Wireless, Telecommunications, Solution Selling, Account Management, Cross-functional Team..., Sales Management, Business Development, B2B, Sales, Selling, Channel, Team Building, Customer Satisfaction, Strategic Planning, Direct Sales, Leadership, Call Center, Retail, Product Management, VoIP, Telephony, MPLS, Training, Forecasting, Business Planning, Contract Negotiation, New Business Development, Strategy, Cold Calling, Customer Experience, Sales Process, Customer Retention, Management, Mobile Devices, Managed Services, Process Improvement, Salesforce.com, Change Management, Strategic Partnerships, M2M, Unified Communications, Cellular Communications, Broadband, Channel Partners, Co-location, Ethernet, Sales Presentations, 4G, Coaching
Education
Elmhurst College 2006 — 2007
Big Brothers Big Sisters of Puget Sound January 2011 - Present
PeopleFirm, LLC May 2008 - Present
ACMP Pacific Northwest Chapter January 2012 - January 2015
Association of Change Management Professionals April 2012 - March 2013
Hitachi Consulting May 2003 - May 2008
Andersen Business Consulting October 1998 - May 2003
Sema Group 1996 - 1998
GTE Wireless 1993 - 1996
Skills
Business Process..., Organizational Design, Management Consulting, Change Management, Acquisition Integration, Organizational...
Education
University of Washington 2000 — 2002
MBA
Baldwin Wallace University 1989 — 1993
BA, Communications, Psychology
Verizon Wireless 2001 - 2014
Verizon Wireless 1996 - 2001
GTE Wireless 1992 - 1996
Don Richard Associates 1991 - 1992
Mutual of Omaha 1990 - 1991
Mauldin & Jenkins 1987 - 1990
Skills
Financial Analysis, Process Improvement, PeopleSoft, Telecommunications, Financial Reporting, Business Analysis, Accounting, Sarbanes-Oxley Act, Managerial Finance, Mergers, Financial Accounting, Mergers & Acquisitions, Business Process..., Forecasting, Leadership, Management, Analysis, Finance, Auditing
Education
Georgia Southern University - College of Business Administration 1986 — 1987
BBA, Accounting
Georgia Institute of Technology 1979 — 1982
Aerospace Engineering
Statesboro High 1976 — 1979
Verizon Wireless June 2004 - Present
Verizon Wireless September 2003 - June 2004
Verizon Wireless April 2001 - September 2003
GTE Wireless July 1999 - March 2001
TCI Cable 1995 - 1996
Skills
Cross-functional Team..., Finance, Financial Reporting, Internal Controls, Auditing, Financial Analysis, Wireless, Variance Analysis, Internal Audit, Business Process..., Fraud Detection, Call Centers, Strategic Financial..., Project Management, Risk Assessment, Pricing Analysis, Data Analysis, Department Budgeting, MS Excel Pivot Tables, PowerPoint, White Papers, Process Control, Inventory Control, Internal Compliance, Internal Investigations, Asset Protection, Loss Prevention..., Financial Planning, Telecommunications, Forecasting, Management
Education
California State University-Hayward 1999 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
California State University-Hayward 1987 — 1991
Bachelor of Science (B.S.), Mathematics
Assurant Solutions August 2013 - Present
Samsung Telecommunications America April 2012 - September 2012
Samsung Telecommunications America February 2007 - April 2012
Sprint 2006 - 2007
Sprint PCS 1999 - 2006
GTE Wireless February 1994 - October 1999
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Channel, Account Management, Sales Management, Mobile Devices, Sales Operations, 4G, Mobile Technology, Cellular Communications, CDMA, Unified Communications, Strategic Planning, Sales Leadership..., LTE, HSPA, Management, Microsoft Office, Microsoft Excel, PowerPoint, GSM, Microsoft Word, Customer Retention, Cross-functional Team..., Sales, Customer Experience, Strategic Partnerships, Product Training, Selling, Team Building, B2B, Sales Process, Marketing, Training, Retail, Leadership, Sales Presentations, Customer Satisfaction, Salesforce.com, M2M, Product Marketing, Call Centers, Channel Partners, CRM, Merchandising, Cold Calling, Go-to-market Strategy, Pricing
Education
University of Phoenix 2004 — 2006
BS, Business Management
University of Phoenix
BS, Management
Fresno City College 1989 — 1990
Educational Leadership and Administration, General
National Motor Club June 2011 - Present
National Motor Club October 2010 - May 2011
APXPERTS, Inc. October 2009 - October 2010
General Motors April 2005 - September 2009
General Motors January 2002 - March 2005
General Motors February 2000 - January 2002
GTE (now Verizon) August 1998 - February 2000
GTE Wireless May 1997 - August 1997
Fannie Mae 1992 - 1996
Education
Cornell University
B.S., Applied Economics and Business Management
University of Pennsylvania - The Wharton School
MBA, Marketing
Walt Whitman
Verizon Wireless August 2013 - Present
Verizon Wireless April 2010 - July 2013
Verizon Wireless January 2004 - April 2010
Verizon Wireless December 2000 - January 2004
GTE Wireless March 1996 - November 2000
GTE Wireless December 1994 - February 1996
Dr Pepper / 7UP September 1993 - November 1994
Skills
Aprimo, TRM, SQL, SQL Assistant, Teradata SQL, Database Marketing, Cross-functional..., SAS Modeling, System Conversion, Data Conversion, CRM Databases, CRM, Customer Loyalty, Management, Marketing, Customer Retention, Telecommunications, Project Management, Wireless
Education
California State University-Hayward - School of Business and Economics 1988 — 1992
Bachelor of Science (B.S.), Business Administration Marketing
Contra Costa Christian High School 1983 — 1987
Diploma, High School/Focus on business and computers
Stream July 2008 - Present
self employed July 2000 - July 2012
GTE Wireless April 1985 - March 1999
Skills
Social Media Marketing, Social Media, Marketing, Advertising, Public Speaking, Strategic Planning, Marketing Strategy, Contract Negotiation, Team Building, Budgets, Online Advertising, Marketing Communications, Management, Small Business, Sales, Start-ups, Entrepreneurship, New Business Development, Business Development, Email Marketing, Social Networking, Account Management, Online Marketing, Direct Sales, Leadership
Education
Texas A&M University 1974 — 1975
BBA, Marketing
Blinn College 1973 — 1974
AA, Business Administration
C E Byrd High School 1964 — 1966
diploma, science
Barberton City Schools January 2001 - Present
GTE Wireless June 1996 - August 2000
Skills
Lesson Planning, Classroom, Secondary Education, Special Education, Educational Technology, Instructional Technology, Tutoring, K-12, Educational Leadership, Teacher Training, ESL, Classroom Management, Elementary Education, Vocal Instruction, Vocalist, General Music, Elementary choir, Teaching, Differentiated..., Curriculum Design, Curriculum Development, Literacy, technology, Audio Visual Support, Music Theory, special needs..., Public Speaking, Leadership, Microsoft Office
Education
Kent State University 2007 — 2009
Master of Education (M.Ed.), Educational Leadership and Administration, General, Pre-K-9
The University of Akron 1998 — 2000
Master of Education (M.Ed.), Music Teacher Education
Denison University 1992 — 1996
Bachelor of Arts (B.A.), biology/music
UnitedHealth Group August 2014 - Present
ChickenFox LLC December 2007 - Present
IBM Learning Services November 2008 - February 2009
Verizon August 2001 - December 2007
Verizon International January 2000 - August 2001
GTE Wireless May 1997 - January 2000
Aetna June 1992 - May 1997
Bloomsburg University of PA December 1988 - June 1991
Skills
Information Architecture, Instructional Design, Leadership Development, E-Learning, Learning Management, Learning Management..., Articulate Studio, Adobe eLearning Suite, User Experience, Instructional Technology, Designing Learning, Moodle, Joomla, WordPress, Needs Analysis, Social Media, Succession Planning, Mergers, Change Management, Training Delivery, Captivate, Leadership, Training, Educational Technology, Performance Management, Performance Improvement, Performance Testing, Usability Testing, Distance Learning, Instructor-led Training, Employee Training, Blended Learning, Integration, Program Management, Strategy, Organizational..., Start-ups, Technical Training, Software Documentation, Knowledge Management, Product Management, Web 2.0, Management, Adult Education, Content Management, Human Resources, Content Development, Hands-on Training, Workshop Facilitation, Technical Writing
Education
Bloomsburg University of Pennsylvania 1991 — 1992
MS, Instructional Technology
Bloomsburg University of Pennsylvania 1987 — 1991
BS, Computer Science / Mathematics
Villanova University 2013 — 2013
Master Certificate in Human Resources, Human Resources
Society3 Academy 2009 — 2009
Certified Social Media Strategist
York Suburban
Linxworks February 2012 - Present
IT Consultant January 2011 - Present
Quill Corporation December 2003 - February 2011
Staples, Inc. - Quill Corporation December 2003 - January 2011
Phamily Entertainment June 2005 - September 2008
Progressive Insurance February 2001 - May 2003
GTE Wireless June 1997 - January 2001
Skills
Avaya, Wiring, Windows, Comedy, Creative Writing, Treatments, Microsoft Office, Scripting, Improvisational Comedy, Stand-up Comedy, Networking, Technical Support, Software Installation, VoIP, Telecommunications
Education
Cuyahoga Community College 1994 — 1995
Telecommunications
Verizon Enterprise Solutions August 2014 - Present
Verizon Enterprise Solutions Group March 2012 - Present
Verizon Wireless September 2011 - February 2012
Verizon Wireless January 2010 - August 2011
Verizon November 2008 - December 2009
Verizon Wireless April 2007 - October 2008
Verizon Wireless April 2005 - March 2007
Verizon Wireless August 2003 - March 2005
Verizon Wireless July 2000 - July 2003
GTE Wireless 1997 - 2000
Skills
Marketing, Segmentation, Strategic Partnerships, Product Management, Vendor Management, Market Planning, Product Marketing, Web Marketing, Project Management, Field Marketing, Cross-functional Team..., Competitive Analysis, Telecommunications, Marketing Strategy, Management, National Promotions, Pricing Strategy, Market Research Project..., Corporate Communications
Education
Concordia College
B.A., Business Administration, Spanish, International Business
Thunderbird School of Global Management
MBA, International Marketing / Management
VL Two LLC February 2012 - Present
SalesVenom Corp June 2011 - Present
Bethel University 2008 - Present
Integra Telecom October 2010 - June 2011
ReachLocal September 2008 - September 2010
Idearc Media June 2005 - September 2008
Cox Business Services 2001 - 2003
GTE Wireless 1999 - 2000
Vayusphere 1999 - 2000
GTE MOBILNET CORPORATION 1995 - 2000
Skills
Sales Management, Small Business, Direct Sales, New Business Development, Consultative Selling, B2B, Salesforce.com, Selling, Lead Generation, Leadership, Coaching, Strategy, Management, Sales Operations, Marketing Strategy, Start-ups, Social Media Marketing, Cold Calling, Marketing Communications, Sales, Strategic Planning, Customer Retention, Direct Marketing, Contract Negotiation, Team Building, Online Marketing, Account Management, Sales Presentations, Marketing, Product Marketing, Online Advertising, Strategic Partnerships, Team Management, Advertising, Social Media, Team Leadership, Business Strategy, Solution Selling, Customer Service, Competitive Analysis, SEM, Business Development, CRM, Sales Process, Entrepreneurship, Marketing Management, Email Marketing, Social Networking, Digital Marketing
Education
California State University-San Marcos - College of Business Administration 1998 — 2000
MBA
Bethel University 1987 — 1990
Bachelor of Arts
Monmouth College 1985 — 1987
Leaf River High School
C Spire Wireless December 2011 - August 2015
"Share the Beach" Sea Turtle Volunteer May 2011 - January 2012
Talk Source Inc. ( Sprint Wireless ) Gulf Coast August 2010 - April 2011
Southern Architectural Salvage, Inc. April 2004 - August 2010
Verizon Wireless November 2000 - February 2002
Verizon Wireless February 1999 - November 2000
GTE Wireless May 1997 - February 1999
GTE Wireless November 1996 - August 1997
GTE Wireless January 1995 - November 1996
Skills
Loyalty Programs, Sales Management, Customer Service, Supply Chain Management, Telemarketing, Sales Operations, Cross-functional Team..., Program Management, CRM, Account Management, Project Management, Sales, Marketing, Product Management, Management, Product Marketing, Solution Selling, Telecommunications, New Business Development, Direct Marketing, Vendor Management, Team Leadership, B2B, Business Development, Retail, Customer Retention, Strategic Planning, Wireless, Business Analysis, Call Center
Education
Emory University 1982 — 1986
BA Arts- Psychology
EY October 2014 - Present
A Perris Associates June 2012 - Present
Ivar Jacobson International March 2014 - September 2014
RMC Project Management February 2013 - February 2014
IIBA 2004 - 2013
B2T Training October 2003 - June 2012
Scientific Games 2012 - 2012
GE Power Systems 2002 - 2003
Verizon Wireless 2000 - 2002
GTE Wireless 1996 - 1999
Skills
Software Development..., Management Consulting, Coaching, Business Process, Iterative, RUP, Process Improvement, Change Management, SDLC, Agile, Requirements Gathering, Process Engineering, Program Management, Software Project..., Business Process..., Gap Analysis, Process Mapping, PMO, Requirements Analysis, Business Analysis, Business Process Design, PMP, Project Planning, Business Requirements, Cross-functional Team..., Mentoring, Vendor Management, PMBOK, Systems Analysis, Team Building, Six Sigma, RAD, Software Implementation, Business Intelligence, Enterprise Software, CRM, Agile Methodologies, Strategy, Software Development, Project Management, Analysis, Project Delivery, Business Process Mapping, Management, MS Project, Business Process..., Agile Project Management, Training, Software Documentation, Project Portfolio...
Education
Florida Institute of Technology 1979 — 1981
MBA
The University of Akron 1976 — 1978
The University of Akron 1970 — 1974
BA
Bridgewater Associates March 2014 - Present
Casey, Quirk & Associates LLC September 2007 - September 2013
Barlow Group December 2006 - September 2007
Tasker Products June 2005 - October 2006
HotelsAB December 2004 - May 2005
Nederlander Productions April 2000 - September 2002
US West/GCA May 1998 - September 1999
GTE Wireless May 1997 - May 1998
Skills
Public Relations, Integrated Marketing, Marketing Strategy, Event Management, CRM, Marketing, Product Development, New Business Development, PowerPoint, Trade Shows, Entertainment, Public Speaking
Education
Columbia University in the City of New York 1999 — 2002
MFA
Willamette University 1990 — 1994
BT, Theater, Communications
Robert Service High School 1986 — 1990
Diploma
mGage India March 2014 - Present
Mobile Marketing Association January 2014 - Present
The Indus Entrepreneur (TIE) - Atlanta June 2014 - Present
Velti December 2012 - February 2014
Velti October 2011 - November 2012
Air2Web Inc. April 2000 - October 2011
GM OnStar 1998 - 2000
GTE Wireless 1993 - 1998
Sprint International 1990 - 1993
GTE Telenet 1986 - 1990
Skills
P&L Management, Mergers, Business Planning, Mobile Industry, Global Business..., Start-ups, Strategy, Management, Business Strategy, Competitive Analysis, Mobile Telephony, Mobile Devices, Strategic Partnerships, Business Modeling, Business Development, Product Management, SaaS, Strategic Planning, New Business Development, Team Management, Mobile Marketing, Mobile Internet, Leadership, Marketing, Wireless, Enterprise Software, Solutions Marketing, Mobile Technology, Mobile Applications, Product Development, Telecommunications, Mobile Commerce, Business Alliances, Negotiation, Solution Selling, Mobile Content, SMS, Product Marketing, Mobile Strategy, VAS, Executive Management, Cross-functional Team..., Go-to-market Strategy, Professional Services, Cloud Computing, Marketing Strategy, Mobile Communications, International Sales, Mergers & Acquisitions, Mobile Advertising
Education
Georgia Institute of Technology 1978 — 1979
MS Industrial Management
Tulane University 1972 — 1976
BS Electrical Engineering
Imperial College, London, United Kingdom 1974 — 1975
Shimoni Primary School
Kaiser Permanente July 2015 - Present
Kaiser Permanente December 2013 - July 2015
Kaiser Permanente IT June 2012 - December 2013
Kaiser Permanente IT May 2010 - June 2012
Kaiser Permanente IT October 2009 - May 2010
Connectiv Solutions August 2008 - November 2009
Verizon Wireless October 2006 - August 2008
Verizon Wireless April 2000 - October 2006
GTE Wireless April 1995 - April 2000
GTE Wireless April 1994 - April 1995
Skills
Vendor Management, Telecommunications, Program Management, Strategy, Product Management, Wireless, Business Intelligence, Project Management, Management, Mobile Devices, Competitive Analysis, Leadership, Cross-functional Team..., Visio, Contract Negotiation, Strategic Planning, Budgets, Forecasting, Strategic Partnerships, Data Analysis, Analysis, Tableau, Projects, Access, Integration, Process Improvement, CRM, Networking, Analytics, Enterprise Software, Data Mining, Statistics, SPSS, SAS, Microsoft Excel, PowerPoint, Business Objects, Business Process..., Project Planning, Business Analysis, ITIL, MS Project, Business Process, Project Portfolio..., Product Marketing, Mergers & Acquisitions, Financial Modeling
Education
Golden Gate University 2006 — 2009
Graduate Certificate - Finance, Finance
Georgia Institute of Technology 1981 — 1986
B.E.E., Electrical Engineering
Campbell High
Asurion April 2012 - Present
Asurion 2005 - March 2012
Asurion 2003 - 2004
Verizon Wireless 2001 - 2002
Verizon Wireless 2000 - 2001
GTE Wireless 1995 - 2000
GTE Wireless 1992 - 1995
CTI Movil (Argentina) January 1994 - December 1994
GTE Wireless 1989 - 1992
GTE Telephone 1982 - 1988
Skills
Telecommunications, Wireless, Product Management, Mobile Devices, Cross-functional Team..., Channel, Call Center, Solution Selling, Strategy, Marketing, Management, Strategic Partnerships, Call Centers, Project Management, Program Management, Go-to-market Strategy, Leadership, Business Development, Integration, Sales Operations, Sales Process, CRM, Marketing Strategy
Education
Florida State University 1980 — 1981
MBA
Austin Peay State University 2007 — 2011
Masters
Florida State University 1977 — 1980
B.S.
Asurion January 2014 - Present
Asurion November 2011 - December 2013
Asurion February 2009 - October 2011
Asurion February 2008 - January 2009
AT&T Mobility 2005 - 2008
Cingular Wireless 2003 - 2005
United States Cellular 2002 - 2003
AT&T Wireless 2001 - 2002
Verizon Wireless 2000 - 2001
GTE Wireless 1990 - 2000
Skills
Product Development, Analysis, Management, Integration, Strategy, Product Management, Retail, Process Improvement, Business Analysis, Facilities Management, Mergers, Strategic Planning, Forecasting, P&L Accountability, Business Case, Cross-functional Team..., Financial Analysis, Business Strategy, Budgets, Management Consulting, Business Development, Financial Modeling, Telecommunications, Vendor Management, Team Building, Business Intelligence, Business Process..., Program Management, Finance, Change Management, Contract Negotiation, Team Leadership, Project Planning, Operations Management, Strategic Financial..., Accounting, Training, Executive Management, Managerial Finance, P&L, Pricing
Education
Central Michigan University 1982 — 1986
Bachelor of Applied Science (B.A.Sc.)
Dearborn Edsel Ford High School 1979 — 1982
AT&T Mobility February 2013 - Present
AT&T Mobility September 2010 - February 2013
AT&T Mobility November 2007 - November 2010
Cingular Wireless December 2004 - November 2007
AT&T Wireless November 2003 - December 2004
TriCo Wireless PCS October 2001 - November 2003
Brience Carrier Services July 2000 - July 2001
GTE Wireless 1998 - 2000
360 Communications 1995 - 1998
Arthur Andersen & Co. 1993 - 1995
Skills
Product Management, Cloud Computing, Product Marketing, Mobile Devices, Vendor Management, Strategic Partnerships, Product Development, Strategy
Education
DePaul University 1996 — 1998
MBA, Marketing Management
University of Illinois at Urbana-Champaign 1988 — 1992
BS, Finance
Universitat de València 1990 — 1990
EarthLink June 2005 - November 2007
MCI September 1993 - February 2003
GTE Wireless February 1987 - May 1992
Skills
Project Management, Auditing, Vendor Management, Internal Audit, Process Improvement, Leadership, Sarbanes-Oxley Act, Strategic Planning, Contract Negotiation, Strategy, Project Planning, Sales, Budgets, Program Management
Education
Georgia State University - J. Mack Robinson College of Business 1990 — 1992
George Mason University 1980 — 1984
BS, Accounting
DIRECTV December 2009 - Present
DIRECTV December 2007 - December 2009
Young Chefs Academy August 2005 - April 2008
Sprint-Nextel Communications 2001 - September 2005
Nextel June 2001 - February 2002
Comcast 1998 - 2000
Verizon Wireless 1993 - July 1998
Verizon 1995 - 1998
GTE Wireless 1993 - 1998
AT&T 1985 - 1994
Skills
Product Management, Process Improvement, Account Management, Operations Management, IVR, Brand Loyalty, Outsourcing, Customer Service, Sales Operations, CRM, Contact Centers, Program Management, Call Center, Customer Retention, Product Development, Sales, Customer Experience, Leadership, Management, Strategy, Training, Project Management, Budgets, Team Building, Business Process..., Change Management, Performance Management
Education
Georgetown University 1981 — 1984
Bachelor of Arts (B.A.), English
DIRECTV April 2008 - Present
DIRECTV October 2004 - April 2008
AT&T Broadband/Comcast 2000 - 2003
GTE Wireless October 1997 - September 1999
GTE Wireless September 1996 - October 1997
GTE Wireless April 1993 - September 1996
GTE Corporation September 1991 - April 1993
Skills
Budgets, Leadership, Mergers & Acquisitions, Project Planning, Product Development, Product Marketing, Business Planning, Supply Chain, Financial Reporting, Pricing, Cross-functional Team..., Vendor Management, Process Improvement, Operations Management, Forecasting, Start-ups, Management, Business Process..., Program Management, Strategy, Project Management, Product Management, P&L Management, Supply Chain Management, Telecommunications
Education
Arizona State University 1986 — 1990
Arizona State University - W. P. Carey School of Business 1986 — 1990
Amware Fulfillment March 2015 - Present
Innotrac March 2014 - November 2014
Wren Solutions 2012 - 2012
Oversight Systems Inc. 2008 - 2011
Datawire Communication Networks, Inc. 2002 - 2008
Incanta 2001 - 2002
NetSchools 2000 - 2001
Innotrac 1997 - 2000
Storehouse 1993 - 1997
GTE Wireless 1992 - 1993
Skills
Mergers, Financial Analysis, Start-ups, Accounting, Strategic Planning, IPO, Venture Capital, Financial Reporting, Financial Modeling, Capital Budgeting, Banking Relationships, Capital Raising, Liquidity Events, Revenue Recognition, Telecommunications, Network Services, Software, Internet Services, Payment Industry, International Business..., Private Equity, Board of Directors..., PCI Standards, Mergers & Acquisitions, Executive Management, Management, Managerial Finance, Forecasting, Risk Management, Internal Controls, SEC filings, Strategic Financial..., Cash Management, Business Planning, Investor Relations, CFOs, Business Development, Valuation, Leadership, Acquisition Integration, Cash Flow Forecasting, Acquisitions, Restructuring, SaaS, Due Diligence, SEC Filings
Education
Emory University - Goizueta Business School 1976 — 1978
Master of Business Administration (MBA), Accounting and Finance
Vanderbilt University 1972 — 1976
BA, Economics
The Coca-Cola Company March 2012 - December 2012
Coca-Cola Enterprises June 2009 - March 2012
Alltel Wireless June 2003 - January 2009
Predictive Systems 1999 - 2003
Predictive Systems 1999 - 2003
Predictive Systems 1999 - 2003
GTE Wireless 1990 - 1999
Skills
SDLC, Project Management, Requirements Analysis, ITIL, Process Improvement, Business Process, Change Management
Education
Georgetown University
On-Line
Sharp Business Systems November 2011 - Present
Wireless Technology Solutions 2010 - 2011
AT&T 1999 - 2008
Sprint Nextel 1997 - 1999
GTE Wireless 1991 - 1997
Education
California State University, Fresno
University of Phoenix
BS, Business Management
Unisource Worldwide May 2008 - June 2011
The Coca-Cola Company October 2007 - March 2008
The Coca-Cola Company August 2004 - October 2007
APPS of Georgia April 2004 - July 2004
American Machine and Foundry April 2003 - February 2004
Dawn Frazier Consulting October 2002 - March 2003
Nortel Networks May 2000 - October 2002
Nortel Networks October 1999 - May 2000
GTE Wireless May 1999 - October 1999
Skills
SDLC, Product Management, Project Management, Business Analysis, Software Documentation, Management, Leadership, Training, Team Building, Negotiation, Sourcing, Marketing, Customer Satisfaction, Customer Service, Selling, Testing, Pricing, Product Development, Outsourcing, Account Management, Packaging, Key Account Management, Data Analysis
Education
DeVry University
B.S, Technical Management
Jet Linx August 2014 - Present
Casino Junket Club 2012 - August 2014
Caesars Entertainment Corporation 2010 - 2012
Driverlinc 2009 - 2010
Nokia Mobile Phones 1997 - 2004
GTE Mobilnet 1992 - 1997
GTE Wireless 1992 - 1994
Skills
Marketing Strategy, Gaming Industry, New Business Development, Casino, Management, Budgets, Leadership, Product Management, Team Building, Email Marketing, Hospitality, Online Marketing, Online Advertising, Operations Management, Sales
Education
Florida Southern College 1985 — 1987
Business/Corporate Communications
Cleveland Clinic August 2012 - Present
Joseph's Home July 2009 - December 2011
2009VEE-PAK, Inc June 2000 - July 2009
GTE Wireless September 1991 - June 2000
GTE Wireless September 1991 - June 2000
GTE Wireless 1992 - 1994
Skills
Coaching, Problem Solving, Account Management, Troubleshooting, Customer Satisfaction, Customer Service, Process Improvement, Supervisory Skills, Mentoring, Call Center, Team Building, Program Management, Sales, Leadership, Time Management, Employee Training, Marketing, Call Centers, Operations Management, Policy, Budgets
Education
Kent State University 1977 — 1980
Bachelor of Science, Home Economics-Business-Speech Communications
Cuyahoga Community College
General Studies
Kent State University
B.S, Family and Consumer Studies -Speech
Sprint August 2013 - Present
ESI August 2010 - August 2013
Sprint March 2001 - August 2010
Viking Global December 1999 - March 2001
GTE Wireless March 1994 - December 1999
Skills
CDMA, RF, RF Engineering, LTE, UMTS, Wireless, EVDO, Cellular Communications, 4G, Network Optimization, 3G, WiMAX, WCDMA, GSM, Drive Test, Microwave, Actix, HSPA
Education
California State University-East Bay 1988 — 1990
Ridge Tool Company Marketing Administrator/ManagerGTE1992 - 1997
GTE Wireless 1990 - 1995
Hewlett Packard 1990 - 1992
Education
Cleveland State University 2001 — 2005
MBA, Marketing
University of Dayton 1983 — 1987
BS, Finance
Intrado November 2013 - Present
Cox Communications August 2011 - February 2012
Frontier Communications January 2006 - July 2011
Centurytel October 2002 - December 2005
Xspedius Communications 2000 - 2002
Mpower Communications Inc. 2000 - 2002
Xspedius 2000 - 2002
Metawave 1999 - 1999
Motorola Iridium 1998 - 1999
GTE Wireless 1994 - 1998
Skills
Telecommunications, Team Leadership, Team Building, Wireless, Full P&L Responsibility, Customer Satisfaction, Sales Operations, Sales Management, Lobbying, Employee Engagement, Employee Management, Employee Training, Start-ups, Strategic Partnerships, Chambers of Commerce, State & Local..., Corporate Communications, Strategic Communications, Technical Service..., Delivering Exceptional..., Cable Broadband, Cable Television, Cable Networks, Cellular Communications, DSL, Broadband, Acquisition Integration, Business Process..., Business Strategy, Business Continuity..., Managed Services, VoIP, IP, Customer Service, Project Planning, Management, Networking, Business Development, Computer Network..., Process Improvement, Leadership, P&L Management, Call Centers, Switches, Training, Wireless Networking, IPTV, Optical Fiber, Telephony, Integration
Education
Colorado Technical University 1980 — 1984
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Fiserv March 2009 - Present
CheckFree now part of FiServ March 2003 - August 2008
Checkfree 2000 - 2004
Atlanta Gas Light 1998 - 2000
GTE Wireless 1995 - 1999
Canadian Consulate General 1987 - 1995
Education
Barry University
Gulf Power Company March 2014 - Present
SouthernLINC Wireless October 2012 - March 2014
SouthernLINC Wireless January 2004 - September 2012
SouthernLINC Wireless June 2000 - January 2004
GTE Wireless November 1998 - June 2000
GTE Wireless April 1998 - October 1998
GTE Wireless May 1997 - April 1998
GTE International, Asia/Europe Division/GTE Corporation June 1996 - May 1997
Rockwell International January 1995 - May 1996
Embassy of the Republic of Korea May 1993 - August 1994
Skills
Public Policy Advocacy, Communications, Leadership, Personnel Management, Legal Compliance, Public Policy, Management, Strategic Planning, Marketing Strategy, Analysis, Strategic Communications, Project Planning, Strategic Partnerships, Government, Budgets, Research, Program Management, Project Management, Telecommunications, Strategy, Competitive Analysis
Education
Georgetown University 1994 — 1996
Master of Science, Foreign Service
Agnes Scott College 1987 — 1991
Bachelor of Arts, International Relations
Sam's Club May 2015 - Present
Sam's Club November 2014 - May 2015
Sam's Club July 2012 - November 2014
Legends at Sparks Marina February 2010 - July 2012
Pioneer Center for the Performing Arts December 2003 - July 2012
Microsoft Licensing, GP October 2007 - May 2009
Verizon Wireless October 1999 - March 2002
GTE Wireless October 1996 - October 1999
GTE Wireless April 1995 - October 1996
Skills
Media Planning, Public Relations, Event Management, Advertising, Social Media, Event Planning, Budgeting, Media Buying, Customer Service, Marketing Strategy, Marketing Communications, Online Marketing, SEO, Integrated Marketing, Marketing Management, Event Marketing, Direct Marketing, Product Marketing, Press Releases, Budget Management, Market Planning, Brand Awareness, Digital Marketing, Newsletters, Social Media Marketing, Email Marketing, Mobile Marketing, Social Marketing, Strategic Planning, B2B, Promotions, Brand Development, Account Management, Sponsorship, Social Networking, Direct Mail, Customer Relations, Marketing, Media Relations, Sales, Publicity, Brand Management, Corporate Communications, Facebook, B2B Marketing, Creative Direction, Multi-channel Marketing, Digital Media, Strategic Communications, Entertainment
Education
University of Phoenix 1998 — 2000
MBA
California State University-Hayward - School of Business and Economics 1992 — 1996
BS
Performance Honda October 2011 - Present
Clearwire August 2010 - March 2011
Flextronics RTS December 2005 - September 2009
Complete Wireless April 2005 - December 2005
Digital Plus January 2004 - April 2005
VoiceStream Wireless June 2001 - April 2002
GTE Wireless May 1997 - June 2001
Citicorp 1995 - 1998
TCI - The Consult, LLC 1994 - 1994
Skills
Sales Management, Customer Service, Retail, Wireless, Team Building, Mobile, Coaching, Sales, Management, Selling, Sales Operations, Training, Customer Satisfaction, Sales Process, Solution Selling, Account Management, Customer Retention, Direct Sales, Start-ups, Sales Presentations, Telecommunications, Cold Calling, Leadership
Education
Eastern Kentucky University 1988 — 1993
BA, Psychology & History
Oak Hills High School 1985 — 1988
high school, College/University Preparatory and Advanced High School/Secondary Diploma Program
Verizon April 2014 - Present
Verizon April 2013 - October 2014
Verizon Wireless April 2011 - April 2013
Verizon Wireless August 2008 - September 2011
Verizon Wireless 2006 - August 2008
Verizon Wireless July 2004 - October 2005
Verizon Wireless December 2000 - July 2004
GTE Wireless June 1998 - 2000
GTE Wireless 1991 - 2000
Arthur Andersen June 1989 - June 1991
Skills
Accounting, Forecasting, Finance, Financial Modeling, Analysis, Process Improvement, Budgets, Strategy, Telecommunications, Variance Analysis, Business Planning, Financial Analysis, Project Planning, Wireless, Valuation, Strategic Planning, Business Development, Cross-functional Team..., Essbase, Financial Reporting, Managerial Finance, Mergers & Acquisitions, Strategic Financial..., Sarbanes-Oxley Act
Education
Binghamton University 1988 — 1989
MS, Accounting
Bob Jones University 1984 — 1988
BS, Accounting
Verizon Wireless 2004 - Present
Mirror Image Internet 2002 - 2004
Genuity 1997 - 2001
GTE Wireless 1996 - 1997
Skills
Sales, Strategic Partnerships, Product Management, SaaS, Solution Selling, Managed Services, Telecommunications, Wireless
Education
Georgetown University 1992 — 1996
BA, Economics
AT&T Mobility January 2009 - Present
AT&T April 2005 - December 2008
AT&T Mobility December 2003 - March 2005
Advanced Logic Marketing Services January 2000 - December 2003
GTE Wireless February 1998 - January 2000
GTE Wireless January 1997 - January 1998
GTE Wireless January 1994 - January 1997
Skills
Telecommunications, Data Mining, Wireless, Business Analysis, Customer Lifecycle..., Customer Intelligence, SQL, SAS, Vendor Management, Product Management, Project Management, LTE, Mobile Devices, Visual Basic
Education
Duke University - Fuqua School of Business 1991 — 1993
Master of Business Administration (MBA), Marketing
Harvard University Kennedy School of Government 1984 — 1986
Master of Public Administration (MPA), National Security Policy Studies
Duke University 1980 — 1984
Bachelor of Arts (B.A.), Political Science and Government
Firelands Association for the Visual Arts 2002 - Present
Mother, Metal Sculptor June 2001 - Present
Lorain County Community College 2013 - 2014
Ginko Gallery 2004 - 2014
Ginko Gallery 2004 - 2014
Fairplay Stonecarvers LLC August 1996 - May 2012
Lorain County Community College September 2001 - May 2002
GTE Wireless September 1996 - March 1998
Kelly Services September 1992 - September 1996
Skills
Organizational, Sculpture, Shop Logistics, Teaching, Photography, Writing, Public Speaking, Art, Yoga Instruction, Residency Artist, Shop Organization, Fine Art Business..., Fine Art, Visual Arts, Contemporary Art, Mixed Media, Drawing, Organizational Structure, Jewelry, Painting, Public Art, Yoga, Metalsmithing, Galleries, Art Education, Welding, Research, Art History, Studio Art, Curating, Jewelry Design, Handmade Jewelry
Education
North Country Studio Workshops 2012 — 2012
Certificate of Completion, Repousse and Chasing
Firelands Association for the Visual Arts 2008 — 2012
Whaley Studios 2010 — 2011
Lorain County Community College 2001 — 2002
Visual Arts
Lorain County Joint Vocational School District 2000 — 2001
Welding Technology/Welder
San Francisco Boilermakers Union 1997 — 1998
Welding Technology/Welder
Carnegie Mellon University 1988 — 1992
BFA, Art
Shaker Heights High School 1985 — 1988
AT&T February 2010 - Present
AT&T May 2007 - February 2010
BellSouth Telecommunications, Inc August 2005 - May 2007
BellSouth Small Business Services September 2003 - August 2005
BellSouth Advertising & Publishing Corporation January 2001 - September 2003
BellSouth Advertising & Publishing Corporation August 2000 - January 2001
Verizon Wireless (formerly GTE Wireless) August 1999 - August 2000
GTE Wireless January 1998 - August 1999
GTE Wireless November 1997 - January 1998
GTE Wireless April 1996 - November 1997
Skills
Telecommunications, Product Management, Product Marketing, Team Building, Result Oriented, Organized Multi-tasker, Exceptionally well..., Direct Marketing, Email Marketing, Online Communications, Budget, Flawless Execution, Motivated self-starter, Complete tasks in a..., Highly detail oriented, Work Under Minimal..., Learning Quickly, Readily adapt to varied..., Good communication..., Leadership..., Works well in a team, Enjoy A Challenge, Budgets, Competitive Analysis, Advertising, Strategy, Market Research, Marketing Communications, Integrated Marketing, Training, Management, Marketing, Online Marketing, Segmentation, Customer Satisfaction, Product Development, Direct Mail, Call Centers
Education
Mercer University 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Baldwin-Wallace College
Bachelor of Business Administration (B.B.A.)
Bryant & Stratton Business Institute
Certificate, Business/Commerce, General
Holy Name High School
Diploma, College Prep
Project Management Institute
Certificate of Completion, Project Management
St Francis De Sales
Eric Hustak June 2012 - Present
JPMorgan Chase August 2012 - Present
Charter One Bank April 2006 - June 2012
Charter One Bank January 2003 - December 2005
Charter One Bank January 2000 - December 2003
GTE Wireless January 1997 - December 1999
GTE Wireless February 1995 - December 1996
BP America May 1990 - January 1995
Skills
Loans, Banking, Portfolio Management, Financial Risk, Credit, Commercial Lending, Marketing Communications, Retail Banking, Management, Credit Analysis, Customer Service, Sales, Commercial Banking, Financial Services, Small Business Lending, Loan Origination, Consumer Lending, Mortgage Lending
Education
Baldwin-Wallace College 1998 — 2002
BA, Business/Marketing
Verizon Wireless January 2014 - Present
Verizon Wireless 2006 - December 2013
Verizon Wireless January 2001 - June 2005
GTE Wireless 1995 - 2001
Skills
CDMA, Wireless, 4G, Cellular Communications, LTE, Telecommunications, RF Engineering, WiMAX, TDMA, Microwave, 3G, Broadband, UMTS, RF, Fiber Optics, Optical Fiber, Edge, DWDM, GSM
Education
ETI 1981 — 1984
Associate's degree, Electronics
ETI Technical College 1981 — 1983
ETI Technical College 1981 — 1983
Associate's degree, Electrical, Electronics and Communications Engineering
Wells Fargo November 2010 - Present
The Helsing Group November 2009 - November 2010
Comcast June 1999 - July 2008
GTE Wireless March 1993 - January 1999
Skills
Change Management, Outlook, Motivational Speaking, Microsoft Excel, Coaching, Leadership, Call Centers, Program Management, Process Improvement, Start-ups, Management, Training, Quality Assurance, Cross-functional Team..., Project Planning, Customer Service, Team Leadership, Strategy, Team Management, Team Building, Vendor Management, Customer Satisfaction
Education
Cañada College 1979 — 1981
Business
Spectra Capital Partners LLC October 2011 - Present
Wireless Partners Group, LLC January 2009 - September 2011
Preferred Communication Systems April 2008 - December 2008
Texas National PCS April 2001 - December 2002
STPCS d/b/a/ SOL Communications December 1998 - January 2001
AirGate Wireless September 1997 - December 1998
Powertel May 1996 - August 1997
GTE Wireless March 1994 - April 1995
GTE September 1990 - March 1994
Contel March 1974 - September 1990
Skills
Acquisition, Investment, Operations and..., New Business Development, Investments, Management, Mergers & Acquisitions, Marketing, Finance, Start-ups, Sales Management, Strategy, Mergers, Telecommunications, Product Management, Accounting, Business Strategy, Wireless, Strategic Financial..., Program Management, Business Development, Strategic Partnerships, Management Consulting, Competitive Analysis, Business Planning, Entrepreneurship, Consulting, Venture Capital, Strategic Planning, Contract Negotiation, Due Diligence, Private Equity, Leadership
Education
Southern Illinois University, Edwardsville 1985 — 1987
MBA, Marketing/Finance
Christian Brothers University 1969 — 1973
BSBA, Economics
Retired and Consultant May 2014 - November 2014
GEICO April 2010 - May 2014
Verizon/Alltel Wireless December 1997 - August 2009
GTE Wireless December 1997 - July 2000
Hillsborough County Sheriff's Office 1985 - 1997
Skills
Evidence, Investigation, Law Enforcement, Criminal Justice, Fraud, Police, Private Investigations, Surveillance, Criminal Investigations, Security Management, Executive Protection, Loss Prevention, Protection
Education
Broward College 1979 — 1981
Criminal Justice
Wireless Consumer, Inc. April 2003 - Present
Wireless Consumer, Inc. October 1995 - Present
Siemens Itron Business Services 2001 - 2003
DualStar Communications, Inc. 2000 - 2001
Teligent 1997 - 2000
Nextel 1994 - 1997
GTE Wireless 1992 - 1994
GTE Service Corporation 1989 - 1990
Skills
Business Development, Management, Start-ups, Telecommunications, Budgets, Contract Negotiation, Sales Management, Sales, Financial Analysis, Entrepreneurship
Education
Emory University - Goizueta Business School 1993 — 1995
MBA
Drexel University 1984 — 1989
BS, Mechanical Engineering
Verizon Wireless Global Enterprise ManagerVerizon Enterprise SolutionsJanuary 2010 - Present
Verizon Wireless 1998 - 2010
GTE Wireless 1994 - 1998
GTE Wireless 1990 - 1994
GTE Wireless 1988 - 1990
Skills
Wireless, M2M, Direct Sales, Telecommunications, Solution Selling, Quotas, Account Management, Contract Negotiation, Selling, Sales Operations, CRM, Sales, CDMA, Customer Retention, Managed Services, 4G, Cellular Communications, Sales Process, VoIP, Unified Communications, Mobile Devices, Mobile Technology, Cold Calling, Strategic Partnerships, Salesforce.com, Management, B2B, Sales Management, Product Management, Customer Experience
Education
Cleveland State University
Communications
MetroHealth Medical Center 2010 - Present
MetroHealth Medical Center November 2009 - July 2010
Alltel May 1994 - November 2009
GTE Wireless May 1994 - November 1999
Robert Half/Accountemps January 1996 - January 1997
Robert Half/Accountemps January 1996 - January 1997
UCAR Carbon Company & GTE Mobilnet January 1994 - January 1994
UCAR Carbon Company & GTE Mobilnet January 1994 - January 1994
GIE Media, Inc. March 1987 - January 1994
GIE Inc. Publishers January 1987 - January 1994
Skills
Management, Telecommunications, Call Center, Training, Customer Service, Process Improvement, VoIP, Troubleshooting, Leadership, Customer Satisfaction, Analysis, Data Analysis, Healthcare, Team Building, Customer Retention, Cross-functional Team..., System Administration
Education
Cleveland State University
BA, Sociology and Statistics
The University of Akron
Bloomin' Brands, Inc. February 2007 - Present
Russell Corporation May 2005 - February 2007
Zyman Group November 2004 - May 2005
The Coca-Cola Company September 2000 - April 2004
GTE Wireless November 1996 - April 2000
MCI Telecommunications Corp. October 1994 - November 1996
BBDO South October 1991 - October 1994
Skills
Product Development, Segmentation, Strategy, Positioning, Consumer Behaviour, Marketing Research, Customer Insight, Market Research, Business Strategy, FMCG, Strategic Planning, Brand Management, Competitive Analysis, Marketing Strategy
Education
Florida State University - College of Business
MBA, Marketing
University of Florida
BSBR - Broadcasting
AstraZeneca Pharmaceuticals 1998 - Present
GTE Wireless November 1991 - March 1998
Skills
Sales, Neurology, Pharmaceutical Industry, Pharmaceutical Sales, Gastroenterology, Sales Operations, Pulmonology, Endocrinology
Education
Malone University 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bowling Green State University 1985 — 1990
BSBA, Business Administration
Supermedia June 2009 - Present
Publicis Selling Solutions June 2007 - May 2009
PCH Mortgage February 2002 - June 2007
Teligent July 1997 - January 2002
GTE Wireless May 1992 - June 1997
Skills
New Business Development, Sales Process, B2B, Selling, Sales Operations, SEO, Sales
Education
Far Eastern University 1984 — 1988
B.S., Marketing
Sage Quest March 2005 - April 2010
Bristol West Insurance May 2004 - February 2005
Metrocall Wireless November 2002 - April 2004
North Coast Wireless January 2001 - November 2002
Stealth Wireless May 1999 - March 2001
GTE Wireless August 1994 - May 1999
Education
Cuyahoga Community College
Business Management
New Horizon online
Polaris Career Center
The Walt Disney Company November 2010 - Present
The Walt Disney Company September 2009 - November 2010
The Walt Disney Company June 2004 - November 2010
The Walt Disney Company February 2002 - June 2004
GTE Wireless 1995 - 2000
Skills
Visio, SharePoint, Project Management, Business Process Mapping, CRM, MS Project, Social Networking, Business Analysis, CMS, Business Intelligence, Data Warehousing, IBM Rational Tools, Vignette CMS, GoPublish, Microsoft Office, iWork, SQL, HTML, Software Documentation, Agile Methodologies, SDLC, Rational Team Concert, Vignette Portal, IT Strategy, PMO, PMP, Software Project..., Integration, ITIL, Vendor Management, Requirements Analysis, Disaster Recovery, Agile Project Management, Requirements Gathering, Scrum, Enterprise Architecture, Databases, Information Technology, Critical Thinking, Debugging, Flow Charts, JavaScript, Problem Solving, Programming, Web Applications, Management, Leadership, IT Management, Training, Program Management
Education
Full Sail University 2014 — 2016
Bachelor of Science (B.S.), Mobile Developement
MobiNue January 2013 - Present
JEM Consulting December 2011 - Present
Gwinnett Technical College Foundation November 2010 - Present
Chief Outsiders August 2011 - December 2012
Verizon Wireless September 1988 - July 2010
Verizon Wireless January 2007 - June 2010
Verizon Wireless October 2000 - January 2007
GTE Wireless June 1997 - October 2000
GTE Wireless June 1995 - June 1997
Contel Cellular December 1987 - June 1995
Skills
Strategy, Cross-functional Team..., Product Management, Leadership, Management, B2B, Go-to-market Strategy, Marketing, Product Launch, Wireless, Market Planning, Strategic Partnerships, Mobile Devices, Merchandising, Customer Satisfaction, Team Building, Business Development, Pricing, New Business Development, Telecommunications, Segmentation, P&L Management, Product Marketing, Strategic Thinking, Business Planning, Solution Selling, Strategic Planning, Sales, Fundraising, Program Management, Analysis, Business Strategy, Customer Retention, Talent Management, Start-ups, Enterprise Software, Competitive Analysis, Retail, Finance, Sales Operations, Account Management, Income Statement
Education
Georgia State University - J. Mack Robinson College of Business 1985 — 1987
MBA, Finance
Emory University 1980 — 1985
BA, Economics
Oxford University 1983 — 1983
Semester Study Abroad
Northwest Farm Credit Services January 2007 - Present
Northwest Farm Credit Services January 2003 - December 2006
CINGULAR WIRELESS January 2001 - January 2003
Agilent Technologies January 2000 - January 2001
GTE Wireless January 1999 - January 2000
Kelly Services January 1998 - January 1999
Education
Spokane Community College
Associates of Arts
Eastern Washington University
Bachelor of Business Administration, Professional Accounting (2003)
Eastern Washington University
Master of Business Administration, 2005
AT&T May 2012 - Present
Bluegrass Sweet Shops, LLC (dba Naticakes Lexington) September 2011 - May 2012
Verizon Wireless August 2002 - August 2011
Verizon Wireless August 2002 - October 2008
ATLEY PHARMACEUTICALS, INC August 2000 - August 2002
Alliance Media Group Inc February 2000 - August 2000
GTE Wireless August 1996 - February 2000
LFUCG Division of Parks & Recreation June 1991 - August 1996
Allsports, Inc October 1991 - October 1995
Skills
Cold Calling, Customer Service, Territory, Direct Sales, Account Management, Sales, Sales Presentations, Training, Sales Operations, Sales Management, CRM, Leadership, Selling, Marketing, Customer Retention, Solution Selling, Telecommunications, B2B, Strategic Partnerships, Sales Process, Wireless, Cloud Computing, Management, VoIP
Education
Bellevue University 2010 — 2012
Bachelor of Science, Professional Sales Management, 3.89
NAMSR Medical Sales Training Program 2013 — 2013
RMSR Certificate, Medical Sales
Eastern Kentucky University
Henry Clay High School
Diploma, Advanced College Prep
US Cellular May 2013 - Present
U.S. Cellular March 2003 - December 2013
GTE Wireless 1996 - 2000
Skills
WiMAX, Actix, WCDMA, Wireless, Telecommunications, CDMA, Cellular Communications, 4G, CDMA2000, EVDO, LTE, Network Design, TDMA, UMTS, WiFi, Wireless Networking, 3G
Education
California State University-Long Beach 1980 — 1984
BS-Industrial Technology, Electronics
BuckBored Transport April 2011 - Present
Verizon Wireless April 2007 - April 2011
Verizon Wireless January 2000 - April 2007
GTE Wireless August 1995 - January 2000
Skills
Microsoft Excel, Customer Service, Strategic Planning, Sales, Event Management, Negotiation, Microsoft Word, Budgets, PowerPoint, Inventory Management, Social Media
Education
Angelo State University 1980 — 1984
JLL April 2015 - Present
Jones Lang LaSalle August 2013 - Present
Pacific Eagle Holdings October 2011 - August 2013
Wilcox & Wilcox, LLC May 2005 - October 2011
First Courier & Logistics, Inc. (formerly Tri Valley Courier) March 2005 - October 2011
Tri Valley Courier, Inc January 2003 - March 2005
Sprint PCS January 2000 - December 2002
Manpower Temporary Services March 1999 - December 2000
Tri-Cities Children's Center June 1998 - March 1999
GTE Wireless July 1997 - June 1998
Skills
Budgets, Management, Accounts Payable, Customer Service, Program Management, Finance, Policy, Construction, Property Management, Real Estate, Leases, Contract Negotiation, Negotiation, Lease Administration
Education
California State University-East Bay 1995 — 1997
B.A., Human Development
Las Positas College 1992 — 1995
MH School District September 2014 - Present
MH School District May 2012 - Present
Advantage Computer Solutions, LLC April 2003 - Present
MH School District October 2007 - July 2009
Placon Corporation 2000 - 2001
Midland Builders 1998 - 2000
GTE Wireless 1990 - 1998
Skills
Microsoft Excel, Computer Software..., Microsoft Suites, Clerical Skills, Teaching, Coalitions, Team Leadership, Strategic Planning, Business Service..., TQM, Legal, Manufacturing, Retail, Medical, Real Estate, Education, Team Building, Event Planning
Education
Cardinal Stritch University 1998 — 2000
BA, Business Mgmt / TQM
Coca-Cola Refreshments February 2015 - Present
The Coca-Cola Company April 2014 - Present
Verizon Wireless May 2002 - February 2014
Alltel Wireless April 2000 - May 2002
GTE Wireless September 1997 - April 2000
CBT Credit Services September 1996 - September 1997
Cust August 1994 - August 1996
Skills
Call Centers, Customer Experience, Telecommunications, Customer Satisfaction, Wireless, Troubleshooting, Customer Service
Education
Liberty University
Master of Science (MS), Accounting
Corban University 1987 — 1991
Master of Divinity (MDiv), Bible
Baptist Bible College and Seminary
Bachelor of Science, Bible/Biblical Studies
Boeing June 2015 - Present
Northrop Grumman Corporation February 2011 - June 2015
Verizon Wireless January 2008 - February 2011
Verizon Wireless January 2000 - January 2008
GTE Wireless January 1995 - January 2000
Cellular One January 1989 - January 1995
Skills
Network Design, Wireless, Cisco Technologies
Education
Capella University 2004 — 2007
Master's Degree, Information Technology
University of Phoenix 2001 — 2004
Bachelor's Degree, Information Technology
Columbus State Community College 1983 — 1986
Associate's Degree, Electrical Engineering Technology