CIGNA Behavioral Health
Industry: Company
DescriptionHeadquarters: Eden Prairie, Minnesota, United States Founded: 1974 Parent organizations: Cigna, Connecticut General Corporation Subsidiaries: MCC Independent Practice Association of New York Inc,
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CIGNA Behavioral Health Employees
Minnesota Elite Lacrosse October 2014 - Present
CIGNA Behavioral Health August 2014 - Present
Fairview Health Services October 2013 - June 2014
YMCA of the Greater Twin Cities 2012 - March 2014
Brookdale Senior Living 2012 - September 2013
Institute for Exercise Medicine and Prevention May 2011 - August 2011
Skills
Fitness, Microsoft Excel, Coaching, PowerPoint, Personal Training, Cpr Certified, Sports, Athletics, Healthcare
Education
Longwood University 2009 — 2012
Bachelor of Science (BS)
University of Minnesota-Twin Cities 2008 — 2008
Eating Recovery Center April 2014 - Present
Lovaas Institute Midwest March 2008 - January 2014
TEAM Enterprises 2012 - 2013
CIGNA Behavioral Health September 2007 - March 2008
Chambers July 2006 - March 2008
University of Minnesota-Twin Cities May 2007 - September 2007
Cue August 2006 - April 2007
University of Minnesota-Twin Cities July 2006 - December 2006
Skills
Mental Health, Treatment, Autism Spectrum..., Child Development, Therapists, Psychology, Crisis Intervention, Applied Behavior..., Behavior Modification, Case Managment, Developmental..., Staff Management, Schedules, Xcel, Adolescents, Creative Problem Solving, Behavioral Health
Education
Florida Institute of Technology 2010 — 2014
Applied Behavior Analysis
University of Minnesota-Twin Cities 2003 — 2007
Bachelor of Arts (B.A.), Psychology, 3.7
CIGNA Behavioral Health October 2013 - Present
Intrepid USA Healthcare Services March 2011 - April 2012
LifeSpan of Minnesota, Inc May 2009 - January 2011
Howry Residential Services September 2008 - May 2009
Family Service Center June 2006 - August 2008
Robert Morris College August 2006 - January 2007
Living Hope Counseling Center March 2005 - June 2006
Memorial Medical Center February 2005 - June 2006
Skills
Mental Health, Family Therapy, Program Development, Adolescents, Case Managment, Healthcare, Psychotherapy, Treatment, Psychiatry, Group Therapy, Therapists, Hospitals, Nutrition, Wellness, Child Development, Psychology, CBT, Counseling Psychology, Nursing
Education
Lincoln Christian University
Master of Arts, Counseling / Psychology
William Jessup University
Bachelor of Science, Counseling / Psychology
Self-employed October 2000 - Present
BellSouth Mobility January 1997 - October 2000
BellSouth Mobility DCS 1997 - 1999
CIGNA Behavioral Health 1992 - 1996
Athens Area Technical Institute 1990 - 1992
Athens Area Technical Institute 1988 - 1990
Skills
Management, Strategic Planning, Employee Training, Leadership Development, Program Management, Talent Management, Interviews, Human Resources, Leadership, Training, Organizational..., Succession Planning, Coaching, Team Building, Consulting, Mentoring, Strategy, Executive Management
Education
Kennesaw State University - Michael J. Coles College of Business 1998 — 2000
MBA, Business Administration, 4.0
University of Georgia 1988 — 1990
MEd, Educational Administration
Georgia State University 1985 — 1987
BS, Education
University of West Georgia 1982 — 1984
New Directions Behavioral Health February 2014 - Present
Bergen's Promise July 2013 - February 2014
The TriZetto Group April 2011 - June 2013
Catalyst Health Solutions May 2008 - September 2010
Medco Health Solutions December 2006 - May 2008
Horizon Blue Cross Blue Shield of New Jersey May 2002 - December 2006
Oxford Health Plans August 2000 - May 2002
CIGNA Behavioral Health January 1995 - August 2000
Skills
Health Plans, PBM, Healthcare Technology, Healthcare Marketing, Healthcare Industry, Healthcare Consulting, Marketing Strategy, Product Launch, Marketing Communications, Market Planning, Public Speaking, Product Development, Thought Leadership, Contract Negotiation, Contract Management, Online Marketing, Microsoft Office, Website Development, Disease Management, Social Media Marketing, Email Marketing, Product Marketing, Marketing Research, High Deductible Health..., Population Health, Health Insurance..., Strategic Partnerships, Data Analysis, Consumer Healthcare, US Healthcare, Health Care Reform, Healthcare Information..., Rewards Programs, Health Policy, Marketing, Pharmacy Benefit..., Managed Care, Cross-functional Team..., Leadership, Healthcare, Business Development, Management, Program Management, Segmentation, Medicaid, Medicare, HIPAA, Analysis, Revenue Cycle, Provider Relations
Education
Fairleigh Dickinson University-Metropolitan Campus 1998 — 2000
MBA, Health Systems Management
Marywood College
Master, Social Work
Lycoming College 1985 — 1989
Bachelor of Arts, Psychology/Mass Communications
CIGNA Behavioral Health April 2011 - Present
CIGNA November 2008 - April 2011
Hennepin County October 2007 - November 2008
Skills
SEO, SEM, Google Analytics, Google Adwords, Contract Management, Customer Service, Microsoft Excel, SharePoint, Microsoft Word, HIPAA, PowerPoint, Quality Assurance, OS X, Youth Development, Customer Satisfaction, Customer Engagement, Customer Support, Photography, Lightroom, Customer Oriented, Project Management, Rostering, Onboarding, Data Management, Creative Direction, Wellness, Music Production, Composition, HTML, CSS, Photoshop
Education
Hamline University 2004 — 2008
Bachelor of Arts (B.A.), Sociology
Hamline University 2004 — 2008
Bachelor of Arts (B.A.), Criminal Justice
University of the South Pacific 2007 — 2007
Bachelor of Arts (B.A.), Multiculturalism and Social Change, Spring Semester 2007 Study Abroad Program
CIGNA Behavioral Health November 2014 - Present
CIGNA Behavioral Health August 2013 - November 2014
Minnesota Zoo June 2012 - May 2013
JCPenney June 2011 - January 2012
AMC Theatres October 2006 - August 2010
Skills
Leadership, Customer Service, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Retail, Management, Social Networking, Time Management, Social Media, Public Speaking, Microsoft Office, Event Planning
Education
Minnesota State University, Mankato 2009 — 2013
B.S., Business Management, International Business
Department of Computer Science, University of Illinois at Urbana-Champaign August 2014 - Present
Mankato Symphony Orchestra October 2012 - May 2014
Gustavus Adolphus College September 2012 - May 2014
Gustavus Adolphus College September 2012 - May 2014
CIGNA Behavioral Health June 2013 - August 2013
Gustavus Adolphus College October 2012 - December 2012
Boise State University June 2012 - August 2012
Gustavus Adolphus College September 2011 - May 2012
Self-Employed September 2009 - September 2010
Skills
Python, Programming, Statistics, Algorithms, Research, Computer Science, C++, Software Development, Java, LaTeX, Calculus, Tutoring, Git, Matlab, Eclipse, C, OOAD, German, Cello, CVS, Mockito, XML, XSD, C#, Unity3D, User Interface Design
Education
Gustavus Adolphus College 2010 — 2014
Bachelor of Arts (B.A.), Honors Computer Science and Mathematics, Senior
Whitefish Bay High School 2006 — 2010
High School Diploma
Kerri Ann Design, LLC May 2014 - Present
Wells Fargo Advisors August 2012 - Present
SCHERMER January 2015 - July 2015
Apex Information Technologies February 2014 - July 2014
CIGNA Behavioral Health August 2011 - July 2012
US Bank March 2007 - April 2010
Skills
Illustration, Adobe Creative Suite, Adobe Professional, Customer Service, Customer Satisfaction, Project Coordination, Invoicing, Project Management, Mortgage Lending, Brand Implementation, Microsoft Office, Strategic Planning, Management, LLC, Quality Assurance, Teamwork, Branding & Identity, Time Management, Marketing, Accounting, Sales, Data Entry, Microsoft Word, PowerPoint, Event Planning, Inventory Management, Microsoft Excel, SharePoint, Microsoft Publisher, Access, Lotus Notes, Training, Social Media, Outlook, Analysis, Data Analysis, Team Leadership, Finance, Design & Access...
Education
Metropolitan State University 2010 — 2011
Bachelor of Arts, Cultural Studies and Art
University of Minnesota-Twin Cities 2007 — 2009
Bachelor's degree, Cultural Studies/Critical Theory and Analysis
North Hennepin Community College 2003 — 2005
Associate of Arts (A.A.), General Studies
Independent Contractor June 1997 - Present
Evolve Treatment Center September 2014 - February 2015
The Holman Group July 2012 - September 2013
CIGNA Behavioral Health June 2010 - August 2011
Skills
English, Windows, Budget, Mental Health, Psychotherapy, Healthcare, Clinical Supervision, Interventions, Clinical Research, Budgets, Anger Management, Self-esteem, Counseling Psychology, Life Transitions, Mindfulness
Education
Phillips Graduate Institute 1995 — 1997
Master's degree, Psychology
Hampshire College 1981 — 1987
Bachelor of Arts (BA), Humanities and The Arts
Archway Marketing Services March 2014 - Present
Coach November 2014 - February 2015
White House Black Market January 2013 - November 2014
CIGNA Behavioral Health November 2011 - March 2014
CIGNA Behavioral Health November 2007 - November 2011
UnitedHealth Group June 2004 - November 2007
Skills
Coaching, Customer Service, Healthcare, Leadership, Microsoft Excel, Microsoft Office, Nonprofits, PowerPoint, Training, Public Speaking
Education
Luther College 2000 — 2003
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Operations Management Strategy January 1997 - Present
Element Alternative Energy,LLC January 2008 - January 2011
CIGNA Behavioral Health January 1993 - December 1996
Skills
Operations management..., Strategic operations..., Cost-effective..., Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Project Management, Clinical Research, Healthcare Management, Public Speaking, Research, Change Management, Strategy, Leadership Development, Management, Teaching, Nonprofits, Policy, Leadership, Recruiting, Training, Negotiation, Coaching
Education
Metropolitan State University 2007 — 2009
BA, Humanities/Humanistic Studies
Metropolitan State University 2007 — 2009
B.A. Humanities, Graduate coursework community psychology, Pass
St. Mary's College 1982 — 1984
Certificate, Substance Abuse/Addiction Family Counseling
CIGNA Behavioral Health May 2014 - Present
United States Air Force May 2009 - Present
AT&T Mobility May 2013 - May 2014
Phillips Plastics Ltd June 2007 - April 2009
University of Wisconsin-Eau Claire September 2004 - December 2007
Skills
Network Architecture, Cisco IOS, Cisco Certified, Windows 7, Linux, CCNA, Security+, CCENT, Networking, Network Administration
Education
Community College of the Air Force 2009 — 2011
Associate of Applied Science, Electronic Systems Technology
University of Wisconsin-Eau Claire 2003 — 2007
Bachelor of Science (BS), Physics
Fielding Graduate University, Nonprofit August 2009 - August 2013
Optum Behavioral Health 2011 - 2012
CIGNA Behavioral Health February 2009 - November 2011
Premium Quality Coin January 2009 - November 2011
Private Practice of Psychotherapy February 1994 - December 2010
Health Partners September 2008 - March 2009
Ceridian March 2001 - September 2008
State of MN September 2005 - May 2007
Cigna Behavioral Health Care July 1996 - March 2001
Metropolitan Community Mental Health Center April 1992 - June 1994
Skills
College Teaching, Teaching Experience, Direct Sales, Treatment, Therapists, Case Managment, Case Management, Health Education, Marketing, Child Development, Public Speaking, Management, Program Evaluation, Technology Needs..., Training, Leadership, Lead Generation, Employee Wellness, Strategy, Teacher Training, Leadership Development, Community Outreach, Stress, Microsoft Office, Sales, Program Development, Chemical Dependency, Psychology, CBT, Account Management, Sales Operations, Workshop Facilitation, Research, Conflict Resolution
Education
Fielding Graduate University 2009 — 2014
PhD, Media Psychology
St. Mary's University 1987 — 1990
Master of Arts, Counseling and Psychological Services
Winona State University 1977 — 1982
B.S., Public Health Education
CIGNA Behavioral Health February 2010 - Present
Saint Cloud Children's Home October 2008 - February 2010
Rape and Abuse Crisis Center July 2004 - October 2008
Prairie St. John's June 2004 - February 2008
Prairie St. John's February 2000 - June 2004
Skills
Psychology, Behavioral Health, Mental Health, Case Managment, Crisis Intervention, CBT, Psychotherapy, Social Services, Healthcare, Mental Health Counseling, Clinical Research, Community Outreach, Case Management, Motivational..., Treatment, Group Therapy
Education
Minnesota State University, Moorhead 2001 — 2004
Masters of Science, Counseling and Student Affairs
Minnesota State University, Moorhead 1995 — 1999
Bachelor of Arts, Psychology and Sociology
Spectrum Support, Inc. February 2011 - Present
Maryland State Government - DHMH/DDA January 2005 - February 2011
CIGNA Behavioral Health September 2002 - January 2005
Skills
Program Management, Leadership Development, Leadership, Coaching, Case Management, Social Services, Quality Assurance, Behavioral Health, Public Speaking, Quality Auditing, Crisis Intervention, Program Development, Mental Health, Workforce Development, Program Evaluation, Quality Management, Quality Improvement, Mental Health Counseling, Group Therapy
Education
Coppin State University 2008 — 2010
Master of Education (MEd), Vocational Rehabilitation Counseling/Counselor
Morgan State University 1995 — 1999
Psychology
Nick Finnegan Counseling Center October 2013 - May 2014
The Family Partnership October 2004 - February 2012
Cigna Behavioral Health December 2003 - October 2004
United Behaioral Health January 2003 - May 2003
ComPsych EAP July 2002 - December 2002
Leyden Family Service and Mental Health Center September 2001 - April 2002
ProCare Centers (Respite) July 2001 - October 2001
Ravenswood Hospital Inpatient Psych Unit August 2000 - April 2001
Skills
Mental Health, CBT, Family Therapy, Adolescents, Couples Counseling, Strengths Perspective, Psychoeducational, Treatment, Self-esteem, Play Therapy, Therapists
Education
University of Illinois at Chicago 2000 — 2002
MA, Psychology, Social Work
Indiana University Bloomington 1995 — 1998
BA, Psychology and Sociology
CIGNA Behavioral Health April 2012 - Present
Burnsville Toyota August 2008 - August 2011
Skills
Customer Service, Filing, PowerPoint, Microsoft Word, Microsoft Excel, Purchasing, Microsoft Office, Outlook, Data Entry, Teamwork, Time Management, Sales
Education
Minnesota State University, Mankato 2009 — 2011
Bachelor of Science (B.S.), Psychology
Normandale Community College 2006 — 2011
Completion of Minnesota Transfer Curriculum, General Education
CIGNA Behavioral Health November 2003 - Present
First Step-Cockeysville, MD December 2002 - September 2007
Awakenings Counseling Programs, Inc-Timonium, MD December 2001 - October 2003
HARBEL Prevention and Recovery Center-Baltimore, MD September 1998 - December 2002
Skills
Mental Health, Case Management, Group Therapy, Treatment, Adults, Behavioral Health, Mental Health Counseling, CBT, Chemical Dependency, Counseling, Motivational..., Stress Management, Clinical, Insurance, Coaching, Healthcare, Treatment Planning, Substance Abuse..., Case Managment, Psychotherapy, Dual Diagnosis, Prevention, Psychiatry, Clinical Supervision, Autism Spectrum..., Crisis Intervention, Family Therapy, Google Groups, Anger Management, Social Services, EAP, Clinical Research
Education
Towson University 1996 — 1998
Master of Arts, Counseling Psychology
Frostburg State University 1992 — 1996
Bachelor of Science, Psychology
Perri Solutions LLC August 2014 - Present
Cenpatico Behavioral Health July 2010 - 2014
Amerigroup Corporation August 2007 - July 2010
Amerigroup Corporation July 2005 - August 2007
PacifiCare Behavioral Health December 2003 - July 2005
CIGNA Behavioral Health April 2001 - December 2003
Magellan Health Services April 2000 - April 2001
ValueOptions 1997 - 2001
Skills
Product Development, EMR, Change Management, Process Improvement, Leadership, Business Development, Team Leadership, Project Management, Strategy, Healthcare, Medicaid, Managed Care, Program Management, Health Information..., Healthcare Management, Information Technology, Marketing Strategy, Healthcare Information..., Analytics, Healthcare Industry, Strategic Planning, Account Management, Business Strategy, Analysis, Network Development, Medicare, Cross-functional Team..., Sales Process, Training, Management, Provider Relations, Marketing, Organizational..., Executive Management, Policy, Health Policy, Team Building, Contract Negotiation, PPO, Utilization Management, HIPAA, Consulting, Health Insurance, Hospitals, Mentoring, Healthcare Consulting
Education
Colorado Technical University 2008 — 2009
MBA, Healthcare
Mary Baldwin College 1987 — 1991
Bachelor of Arts, Political Science and Government, Cum Laude
Washington Irving High School 1984 — 1987
diploma, college preparatory
CIGNA Behavioral Health April 2013 - Present
Canvas Health November 2011 - March 2014
Empowered Careers August 2012 - January 2013
Corinthian Colleges September 2007 - June 2012
Minnesota School of Business September 2004 - March 2007
Gazette Communications July 2003 - September 2004
Skills
Career Counseling, Higher Education, Resume Writing, Student Affairs, Teaching, Admissions, Academic Advising, Student Financial Aid, Leadership Development, Staff Development, Adult Education, Career Development, Training, Budgets, Event Planning, Myers-Briggs Training, Strong Interest..., Fundamental..., California Personality..., College Teaching, Job Coaching, Distance Learning, Student Counseling, Educational Leadership, CampusVue, Student Recruiting, Interviews, StrengthsFinder
Education
Saint Mary's University of Minnesota 2008 — 2012
M.A., Counseling and Psychology, 3.75
Luther College 1999 — 2003
B.A., Business Management
Counseling Psychologists of Woodbury, P.A. 2011 - Present
HealthPartners 2011 - Present
CIGNA Behavioral Health 2004 - 2011
Skills
Mental Health, Psychotherapy, Family Therapy, Group Therapy, Counseling Psychology, Adolescents, Behavioral Health, CBT, Motivational..., Mental Health Counseling, Case Managment, Case Management, Crisis Intervention, Treatment, Psychology, Psychological Assessment, Social Services
Education
Xavier University 1995 — 1998
Master of Education (MEd), Community & Agency Counseling
Miami University 1991 — 1995
Bachelor of Arts (B.A.), Psychology; Spanish, 3.9
CIGNA Behavioral Health July 2013 - Present
CIGNA Behavioral Health May 2012 - July 2013
Anytime Fitness November 2011 - May 2012
Vitamin World September 2010 - September 2011
Skills
Personal Training, Sales Management, Inside Sales, Customer Service, Coaching, Sales, Healthcare, Public Speaking, Team Building, Fitness Training, Event Planning, Weight Training, Strength Training, Cpr Certified, Leadership, Marketing
Education
Minnesota State University, Mankato 2008 — 2011
BS, Exercise Science
Gustavus Adolphus College 2006 — 2008
CIGNA Behavioral Health June 2013 - Present
Complementary Support Services April 2013 - October 2013
Starlight Community Services April 2012 - February 2013
Private Practice August 2011 - June 2012
Momentum for Mental Health March 2010 - March 2012
Santa Clara Unified School District September 2009 - June 2010
eGain Communications July 2009 - March 2010
Skills
Family Therapy, Mental Health, Personal Development, Counseling Psychology, Healing, Communication, Couples Therapy, Dialectical Behavior..., Mindfulness and..., Program Development, Behavioral Health, Social Services, DBT, Case Managment, Psychology, CBT, Mindfulness, Psychotherapy, Adolescents, Motivational..., Group Therapy, Therapists, Mental Health Counseling, Self-esteem
Education
Institute of Transpersonal Psychology 2004 — 2009
MA, Counseling Psychology
University of Minnesota-Twin Cities 2001 — 2005
BIS (Bachelor of Individualized Studies), Psychology, Relationship Studies, Communications
Private Practice Psychotherapist January 1990 - Present
Independent Private Practice January 1990 - Present
Hanley Center February 2005 - June 2008
St. Mary's Child Development Center October 2002 - February 2005
St. Mary’s Child Development Center July 2000 - October 2002
The Center For Family Services November 1997 - July 2000
CIGNA Behavioral Health November 1993 - August 1997
Poinciana Elementary School September 1990 - June 1991
Skills
Market Planning, Psychotherapy, Sales Management, Direct Sales, Regulatory Requirements, Presentations, Training, Consensus Building, Program Management, Program Development, Program Evaluation, Network Administration, Clinical Supervision, Staff Supervision, Budget, Business Strategy, New Business Development, Life Transitions, Group Therapy, Addiction Recovery, Chemical Dependency, Family Therapy, Couples Counseling, Adolescent Therapy, Child Therapy, Cognitive Therapy, EMDR, Hypnotherapy, Trauma Therapy, Mental Health Counseling, Mental Health, Interventions, Crisis Intervention, Body Image, Counseling Psychology, Mindfulness, Motivational..., Co-occurring Disorders, Clinical Research, Treatment of depression, Dual Diagnosis
Education
Florida Atlantic University 1988 — 1990
Master of Education Degree (M.Ed, Mental Health Counseling, 4.0 grade point average
Florida Atlantic University
Master of Arts Degree; M.A; Baccalaureate Degree, History; Art History; English, 4.0 grade average
University of Maryland College Park
CIGNA Behavioral Health October 1995 - Present
Skills
Enjoy Training and...
Education
Dakota County Technical College
Busniess Admin
AbilTo September 2013 - Present
Chopsticks or a Fork September 2012 - Present
Hallmark Business Connections March 2011 - July 2012
StayWell Health Management October 2005 - March 2011
CIGNA Behavioral Health July 2003 - December 2004
Dean Health Plan February 1997 - May 2001
Norrell September 1996 - February 1997
Time Warner Cable September 1995 - May 1996
Time Warner Cable March 1994 - September 1995
Skills
Marketing Strategy, Strategic Planning, Marketing Communications, B2B, Relationship Management, Negotiation, Vendor Management, Employee Engagement, Employee Wellness..., Wellness, Wellbeing, Lifestyle Coaching, Health, Disease Management, Employee Recognition, Incentive Programs, Growth Strategies, Fortune 500 Account..., Strategic Consulting, Program Management, Digital Marketing, Online Communications, Healthcare Consulting, Business Strategy, Loyalty Programs, Healthy Lifestyles, Business Planning, Creative Briefs, Contract Negotiation, Public Speaking, International Programs, Social Media Marketing, Greeting Cards, Crowdsourcing, Crowds, Cooking, Photoshop, Image Editing, Image Manipulation, Blogging, Blogger, Event Management, Event Planning, Restaurant Reviews, Dinners, Healthy Eating, Business Development, Management
Education
Lakeland College 2001 — 2003
BA, Double Major: Marketing, Business Administration Minor: Computer Science, 3.44
Be The Match operated by National Marrow Donor Program January 2014 - Present
American Cancer Society January 2011 - November 2013
American Cancer Society February 2008 - December 2010
CIGNA Behavioral Health November 2006 - February 2008
Western Communities Action Network (WeCAN) July 2006 - October 2006
St. Cloud State University August 2005 - May 2006
The Camera Shop August 2004 - May 2006
Skills
Customer Service, Program Management, Time Management, Data Entry, Software Documentation, Non-profits, Microsoft Excel, Leadership, Microsoft Word, Nonprofits, Psychotherapy, Service Recovery, Communication Skills, Volunteer Management, Social Networking, Project Management, Healthcare, Supervisory Skills, Process Scheduler, Team Leadership, Staff Development, Data Analysis, Facebook, Hospitals, Employee Relations, Event Management, Access, Inventory Management, Process Improvement, Training, Call Centers, Analysis, Marketing Communications, Leadership Development, Higher Education, Teamwork, Team Building, Policy, Editing, Teaching, Management, Human Resources
Education
St. Cloud State University 2004 — 2006
M.S., Community Counseling
Gustavus Adolphus College 1999 — 2003
B.A., Psychology, Women's Studies
Mankato West 1995 — 1999
Baltimore County Public Schools March 2013 - Present
Baltimore County Public Schools January 2013 - Present
Howard County Public Schools February 2011 - January 2013
CIGNA Behavioral Health January 2007 - September 2010
Alternatives for Youth & Families, Inc. November 2005 - December 2006
Skills
Mental Health, Conflict Resolution, Teaching, Coaching, Treatment, Career Counseling
Education
McDaniel College 2007 — 2010
MS, Counselor Education
Frostburg State University 2000 — 2004
BS, Psychology
CIGNA Behavioral Health September 2015 - Present
CIGNA Behavioral Health November 2013 - Present
Minnesota Brain Injury Alliance July 2013 - November 2013
Vital Bridges Center on Chronic Care of Heartland Health Outreach October 2011 - July 2013
Chicago Women's Health Center April 2011 - August 2011
YWCA of Metropolitan Chicago January 2011 - April 2011
Northeast Iowa Community Action Corporation February 2010 - May 2010
VEAP 2007 - 2007
Skills
Nonprofits, Leadership Development, Philanthropy, Program Development, Volunteer Management, Grant Writing, Community Outreach, Fundraising, Social Services, Program Evaluation, Event Planning, Public Speaking, Research, Grants, Social Media, Community Development
Education
Loyola University Chicago School of Social Work 2010 — 2011
MSW, Social Work
Luther College 2006 — 2010
BSW, BA, Social Work, Women and Gender Studies
HealthEast February 2014 - Present
HealthEast August 2013 - February 2014
HealthEast April 2013 - August 2013
Regions Hospital- ADAP December 2011 - May 2013
Regions Hospital August 2010 - December 2011
Volt Workforce Solutions December 2009 - August 2010
Volt Workforce Solutions December 2009 - August 2010
CIGNA Behavioral Health November 2006 - October 2009
Volt Workforce Solutions July 2006 - September 2006
Washington Mutual Bank July 2005 - February 2006
Skills
Outlook, Data Entry, Access, Lotus Notes, Software Documentation, Customer Service, Training, Microsoft Excel, Human Resources, PowerPoint, Spreadsheets, Management, Editing
Education
Rasmussen College (Lake Elmo) 2010 — 2013
A.A.S, Medical Administration
KRS Computer School 2000 — 2001
Associate, Office & Business Administration
Minneapolis Community and Technical College 1999 — 2000
Associate's degree, Office Administrative Specialist
UnitedHealth Group July 2011 - Present
KAISER PERMANENTE, MEDICA HEALTH PLANS January 2009 - July 2011
Health Partners January 2004 - December 2008
CIGNA Behavioral Health January 2000 - December 2003
Preferred One January 1999 - December 1999
Aetna Health Plans December 1996 - December 1999
Skills
Insurance, Employee Benefits, Underwriting, Claim, Process Improvement, Health Insurance, Managed Care, Healthcare, Data Analysis, Customer Service, Risk Management, Management, Health Care Reform, HIPAA, Policy, Analysis, Large Group Underwriting, ASO Underwriting, Long Term Care Insurance, Long Term Term Care..., Leadership, Dental and Vision..., Health Care Consulting, Strategic Problem Solver, Problem Solving
Education
Drew University 1900 — 1900
BA, Political Science with Honors, 3.5
Healthwise Behavioral Health and Wellness Center August 2014 - Present
University of St. Thomas 2012 - Present
Sofia University (formerly Institute of Transpersonal Psychology) 2010 - Present
River Valley Behavioral Health and Wellness Center November 2009 - August 2014
Argosy University March 2011 - December 2011
People Incorporated November 2008 - June 2011
State of Minnesota, Lino Lakes Correctional Facility February 2007 - December 2008
PERT Prevention Programs 2005 - 2008
CIGNA Behavioral Health 2006 - 2007
Hewitt Crisis Residence/People Incorporated 2004 - 2005
Skills
Psychotherapy, Mental Health, Psychology, Adults, Mental Health Counseling, Stress Management, CBT, Mindfulness, Counseling Psychology, Clinical Supervision, Life Transitions, Self-esteem, Stress, Behavioral Health, Program Development, Social Services, Teaching, Healing, Workshop Facilitation, Conflict Resolution, Therapists, Psychological Assessment, Meditation, Career Counseling, Grief Counseling, Anger Management, Community Outreach, Group Therapy, Motivational..., Wellness, Personal Development, Individual Counselling, Life Coaching, Interventions, Art Therapy, Psychodynamic..., Addiction Recovery, Dual Diagnosis, Chemical Dependency, Young Adults, Treatment of depression, Post Traumatic Stress, Clinical Psychology
Education
Institute of Transpersonal Psychology 2006 — 2009
Ph.D., Transpersonal Psychology
Argosy University Twin Cities 2004 — 2006
M.A., Marriage and Family Therapy
CIGNA Behavioral Health 2013 - 2014
Cigna Home Delivery Pharmacy July 2008 - August 2011
Education
Eastern Arizona College 2007 — 2008
Glendale Community College
CIGNA Behavioral Health 2011 - Present
DVtel 2009 - 2011
Skills
Microsoft Excel, Customer Service, Marketing, Entrepreneurship, Outlook, Microsoft Office
Education
National University 2013 — 2015
Master's Degree, School Psychology, 3.68 GPA
Kean University
BA, Psychology
North Arlington High school
Cosmic Nutrition August 2013 - Present
CIGNA Behavioral Health January 2011 - Present
Lifestyle Management August 2010 - September 2013
Rush University Medical Center September 2008 - June 2010
Skills
Nutrition Education, Clinical Nutrition, Nutrition, Health Promotion, Nutritional Counseling, Public Health, Wellness, Hospitals, Healthcare, Medical Nutrition..., Clinical Research, Inpatient, Health Education, Dietetics, Diabetes, Heart Disease, Chronic Illness, Healthcare Management, Weight Management, Sports Nutrition
Education
Rush University 2008 — 2010
M.S., Clinical Nutrition
Iowa State University 2004 — 2008
B.S., Dietetics
Cigna Behavioral Health July 2012 - January 2015
State of Minnesota December 2007 - December 2011
The Village Family Service Center July 2005 - August 2007
BlueCross BlueShield of MN June 2001 - August 2005
Metropolitan Clinic of Counseling/Cigna Behavioral Health 1986 - 2000
The Duluth Clinic, Ltd September 1994 - June 1997
Miller-Dwan Medical Center August 1995 - March 1997
Bollin and Associates 1992-1994 July 1992 - September 1994
Skills
Behavioral Health, Healthcare Management, Clinical Research, Managed Care, Clinical Supervision, Treatment, Case Managment, Medicare, Hospitals, Negotiation, Medicaid, Therapists, Quality Improvement, Utilization Management, Program Development, Integrity, Nonprofits, Benefits Administration, Building Relationships, Adolescents, Program Management, HIPAA, Health Policy, Physicians, Healthcare Consulting, Home Care, Turn Around Management, Physician Relations, Revenue Cycle, Disease Management, Provider Relations, Design, Lean Management, Interviewing and..., Government Liaison, Team..., Public..., Negotiating, Mentoring, clinic management, In Reach, telepsych, Integrated Health Care, Project Management, Strategic Planning and..., Triple Aim
Education
UW-Stout 1979 — 1983
MSEd, Psychology/school Psychology, 3.8
•Master of Science in Education, School Psychology, University of Wisconsin- Stout, 1979 — 1982
Master's degree, education /school psychology, 3.8
Hamline University 1977 — 1979
BS, Psychology
•Inver Hills Community College, Inver Grove Heights, Minnesota 1975 — 1977
Associate of Arts in Psychology-, Psychology, Philosphy, Art, 3.4
Qtech Solutions Inc. September 2015 - Present
CIGNA Behavioral Health October 2013 - Present
Health Fitness Corporation June 2013 - Present
Summit Health, Inc. June 2013 - Present
Health Fitness Corporation May 2013 - Present
Health Solutions October 2012 - Present
Thrive Well Company June 2013 - October 2013
Banfield Pet Hospital April 2013 - August 2013
Emory Animal Hospital June 2012 - April 2013
Community Health Works January 2012 - May 2012
Skills
Program Management, Editing, Healthcare, Research, Statistics, Teaching, Nutrition, Microsoft Office, Public Speaking, Community Outreach, PowerPoint, Data Analysis, Health Promotion, Health Education, Public Health, Training, Program Evaluation, Wellness, Prevention, Community Health, Program Development, Grant Writing, Clinical Research, Global Health, Literature Reviews, Treatment
Education
Mercer University School of Medicine 2010 — 2012
MPH, Public Health
Tuskegee University 2005 — 2010
BS, Animal, Poultry, and Veterinary Sciences
CIGNA Behavioral Health September 2010 - Present
Pathstone Crossing Assisted Living January 2009 - January 2010
American Eagle Outfitters January 2008 - January 2010
Guardian Angels January 2005 - January 2007
Skills
Healthcare, Microsoft Office, Microsoft Excel, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Project Management, Clinical Research, Healthcare Management, Public Speaking, Research, Nursing, Change Management, Process Improvement, Team Building, Healthcare Information..., Outlook, Budgets
Education
Minnesota State University, Mankato 2005 — 2009
Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences
Minnesota State University
Bachelor of Science, Family Life and Child Development
Reihan Company January 2015 - Present
Espirit Academy January 2013 - August 2014
CIGNA Behavioral Health October 2011 - January 2013
University of Minnesota 2010 - 2011
Skills
Public Speaking, Research, Higher Education, Program Development, Qualitative Research, Community Outreach, Career Counseling, Program Evaluation, Mental Health, Resume Writing, Staff Development, Teaching, Nonprofits
Education
University of Minnesota 2009 — 2011
MA, Counseling & Student Personnel Psychology
Creighton University 2005 — 2009
BA, Psychology, French
UnitedHealth Group August 2011 - Present
Accenture at Best Buy 2007 - 2011
Accenture at Best Buy 2005 - 2007
Accenture at Best Buy 2004 - 2005
CIGNA Behavioral Health 2003 - 2004
Zelo 2000 - 2003
Skills
Customer Service, Coaching, Event Planning, Employee Relations, Leave of Absence
Education
University of Minnesota-Twin Cities 2000 — 2002
B.A., Psychology
Minneapolis Community and Technical College 1997 — 1999
A.A., Liberal Arts
South High School 1990 — 1993
State of Minnesota August 2013 - Present
CIGNA Behavioral Health November 2010 - September 2012
Self Employed Health Care March 2010 - January 2011
State of MN June 2008 - September 2010
Children's Hospitals and Clinics of Minnesota September 2007 - May 2008
Above All Mortgage March 2005 - June 2007
Ace Mortgage Funding 2004 - 2005
Skills
Healthcare, Human Resources, Therapeutic Recreation, Office Administration, Customer Service, Mental Health Counseling, Treatment, Mental Health, Event Planning, Program Management
Education
Minnesota State University, Mankato 1997 — 2001
BS, Therapeutic Recreation
High School
CIGNA Behavioral Health March 2014 - Present
Private Practice December 2008 - Present
CIGNA Behavioral Health May 2011 - March 2014
Jewish Family Service March 2009 - April 2010
SFVCMHC, Inc. July 2006 - March 2009
SFVCMHC, Inc. January 2005 - July 2006
Education
Pepperdine University 2002 — 2004
M.A., Clinical Psychology
Georgia State University 1998 — 2001
B.S., Psychology
Cigna August 2014 - Present
CIGNA Behavioral Health April 2013 - August 2014
Child Garden Montessori August 2012 - April 2013
Skills
Project Management, Customer Service, Microsoft Office, Process Improvement, Behavioral Health, Fundraising, Healthcare, Mental Health
Education
Colorado State University-Global Campus 2015 — 2017
Master’s Degree, Health/Health Care Administration/Management
The University of Kansas 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Nancy Duffey Black, LICSW, CEAP, LLC September 2008 - Present
Nancy Duffey Black, LICSW, CEAP, SAP, LLC December 2012 - Present
Ameridan Substance Abuse Proessionals 2013 - 2014
CIGNA Behavioral Health April 2009 - June 2011
Cigna Behavioral Health June 2004 - April 2009
Cigna Behavioral Health August 1997 - June 2004
Blue Earth County Mental Health Center February 1987 - August 1997
Horizon Homes Residential Treatment Facility May 1985 - February 1987
Skills
State of MN Licensed..., Certified Employee..., Behavioral Health, Psychotherapy, Mental Health Counseling, Crisis Intervention,..., Therapy/Counseling, Managed Care, EAP Counseling and..., Critical Incident..., Case Managment, Telephonic Counseling..., Group Therapy, Career Counseling, Elder Counseling and..., Cognitive Behavioral..., Anxiety Disorders, Bipolar Disorders, Death and Dying, Depression and..., Grief/Loss, GLBT Issues, Psychosis, Premarital Counseling, Maintaining..., Parenting Education, Family Therapy, Divorce Issues, Marriage and..., Copendency, Chemical Dependency, Substance Abuse, Training, Education, Consultation, Family and Consumer..., Coaching, Parent Education, Management, CBT, EAP, Mental Health, Toastmasters, Personal Development, Therapists, Crisis Intervention, Conflict Resolution, DBT, Dual Diagnosis, Drug Free Workplace
Education
Minnesota State University, Mankato 1985 — 1986
Certificate in Chemical Dependency, Substance Abuse/Addiction Counseling
Minnesota State University, Mankato 1982 — 1985
Master of Science (M.S.), Counseling/Psychology, Magna Cum Laude
Minnesota State University, Mankato 1978 — 1982
Bachelor of Science (B.S.), Family Life/Consumer Economics and Urban and Regional Studies, Magna Cum Laude
United Theological Seminary of the Twin Cities 2001 — 2003
Course work toward Master of Divinity
Sedgwick January 2014 - Present
Minnesota Comprehensive Health Association (Contract) October 2013 - January 2014
Sedgwick July 2013 - December 2013
Lifesprk (formerly AgeWell) September 2011 - July 2012
LTCG October 2009 - September 2011
LTCG July 2007 - October 2009
CIGNA Behavioral Health February 2007 - July 2007
Coffee Oasis December 2001 - October 2006
Skills
Social Services, Case Managment, Elder Care, Mental Health, Customer Service, Healthcare, Training, Hospitals, Healthcare Management, Crisis Intervention, Medicaid, Program Development, Community Outreach, Gerontology, Home Care, Medicare, Policy, Clinical Research, Utilization Management, Disease Management, Case Management, HIPAA, Time Management
Education
Minnesota State University, Mankato 1982 — 1987
Bachelor of Science, Corrections
CIGNA Behavioral Health November 2011 - Present
Missouri Department of Health and Senior Services January 2004 - November 2011
Places for People May 2002 - December 2003
Skills
Microsoft Excel, Microsoft Office, Community Outreach, Case Management, Mental Health
Education
Lindenwood University
Master of Arts (M.A.), Counseling Psychology
Southern Illinois University, Edwardsville
Bachelor of Applied Science (B.A.Sc.), Psychology
UCare May 2014 - Present
Shamblott Family Dentistry October 2013 - Present
University of Minnesota March 2012 - September 2013
CIGNA Behavioral Health July 2011 - March 2012
Elk River Family Dentistry & Joiner Dental June 2009 - June 2011
Skills
Health Promotion, Health Education, Customer Service, Health Insurance, Wellness, Nutrition, Fitness, Dentistry, Healthcare Management, Project Coordination, Microsoft Office, Student Affairs, Organization, Event Planning, Community Outreach, Program Development, Healthcare, Public Speaking
Education
Minnesota State University, Mankato 2009 — 2011
Master's Degree, Community Health Education
Minnesota State University, Mankato 2005 — 2009
Bachelor's Degree, Dental Hygiene
CIGNA Behavioral Health June 2011 - Present
Community Renewal Team, Behavioral Health Services August 2006 - June 2011
Saint Francis Behavioral Health, PATH PC September 2003 - December 2007
Saint Francis Hospital and Medical Center August 2005 - August 2006
Saint Francis Hospital and Medical Center July 2000 - August 2005
Skills
Medicine, Inpatient, Grief Counseling, Hospitals, Public Speaking, Clinical Supervision, Case Managment, Healthcare, Psychiatry, Therapists, Social Services, Treatment, Mental Health, Clinical Research, Psychotherapy, Case Management
Education
University of Michigan 1998 — 2000
MSW, Social work
Minnesota State University, Mankato
Bachelor's Degree, Psychology
Wilbarger General Hospital May 2007 - Present
CIGNA Behavioral Health September 2006 - April 2007
Stamford Memorial Hospital April 2006 - July 2006
Allegiance Health Management November 2005 - April 2006
U S Injury and Rehabilitation April 2004 - December 2004
Texas Tech University Health Science Center July 2002 - April 2004
Texas Tech University January 2000 - May 2001
Skills
Counselling, Mental Health, Psychotherapy, Adolescents, Treatment, Geriatric Psych, Play Therapy, Clinical Research, Behavioral Health, Counseling Psychology, Family Therapy, Therapists, Case Managment, Crisis Intervention, Mental Health Counseling, Group Therapy, CBT, Motivational..., Anger Management, Chemical Dependency, Life Transitions, Case Management, Public Speaking
Education
Texas Tech University 1997 — 2001
Master's degree, Community Counseling
Lubbock Christian University 1973 — 1977
BA, Psychology
Calabrio, Inc December 2005 - Present
HB Fuller February 2001 - August 2005
CIGNA Behavioral Health July 1992 - February 2001
Skills
Cisco Call Manager, Cisco ICM, Telephony, VoIP, CTI, Unified Communications, Call Center, Troubleshooting, Contact Centers, Telecommunications, Cisco Technologies, Call Centers, Vendor Management, IVR, SIP, Wireless, Technical Support, Networking, Avaya, Data Center, ACD, Managed Services
Education
Metropolitan State University 2014 — 2015
Bachelor of Arts (B.A.), Global Cultural Studies, 4.00
Normandale Community College 1992 — 2005
Associate of Arts (A.A.), Liberal Arts, 4.00
CIGNA Behavioral Health October 2009 - Present
Cottonwood Group Home June 2009 - October 2009
Minnesota State University, Mankato Annual Fund September 2005 - December 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Problem Solving, Employee Benefits, Employee Engagement, Appointment Scheduling, Behavioral Health, Healthcare, PowerPoint, Research, Call Center, Staff Development, Call Centers, Coaching, Time Management
Education
Minnesota State University, Mankato 2005 — 2009
Bachelor of Science, Social Work
CIGNA Behavioral Health February 2012 - Present
CIGNA Behavioral Health July 2010 - February 2012
Skills
Public Speaking, Claims Handling, Employee Training, Training, Problem Solving, Time Management, Organization &..., Project Management, Self-starter, Eye for Details, Document Management, Mental Health, Behavioral Health
Education
Hamline University 2006 — 2010
Bachelor of Arts (B.A.), Psychology
UW School of Medicine and Public Health, Department of Urology December 2012 - Present
Minnesota House of Representatives January 2011 - December 2012
CIGNA Behavioral Health November 2007 - December 2010
ACS Technologies January 2007 - November 2007
Skills
Public Speaking, Analysis, Accounting, Event Planning, Fundraising, Government, Microsoft Excel, Microsoft Office, Policy Analysis
Education
Minnesota School of Business
Paralegal
Viney Group September 2013 - Present
Zhejiang College of Tourism September 2010 - July 2011
SUPERVALU January 2010 - May 2010
Cigna Behavioral Health February 2008 - December 2009
Skills
Training, Tutoring, Curriculum Design, Intercultural..., English, Research, Community Outreach, Non-profits, Recruiting, Conflict Resolution, Employee Training, Marketing Communications
Education
Concordia University-Irvine 2010 — 2012
MAIS, International Studies- International Business
Zhejiang University of Technology 2011 — 2011
Non degree, Mandarin
Minnesota State University, Mankato 2001 — 2006
BS, Political Science, History
Mental Health Association in New Jersey November 2013 - Present
Mental Health Association in NJ January 2011 - November 2013
Mental Health Association in NJ September 2008 - January 2011
Bergen County Psychiatric Emergency Screening Program 2000 - 2011
Care Plus NJ 2005 - 2008
Care Plus NJ 2002 - 2008
Care Plus NJ, Inc 2004 - 2005
Trauma In Youth Project (at Care Plus NJ) 1994 - 2005
Care Plus NJ, Inc 2003 - 2004
CIGNA Behavioral Health 1997 - 2002
Skills
Crisis Intervention, Adolescents, Peer Support, Psychotherapy, Therapists, Clinical Supervision, Suicide Assessment, DSM-IV, Child Mental Health, Crisis Counselling, Grant Writing, Community Outreach, Experienced Program..., Mental Health Treatment, SPMI, Traumatic Stress, Critical Incident..., Supervisory Experience, Parenting Skills..., Trauma, Anti-Bullying, Mental Health First Aid, Case Management, Mental Health, Mental Health Counseling, Social Services, Group Therapy, Nonprofits, Program Development, Behavioral Health, Public Speaking
Education
Columbia University in the City of New York 1991 — 1993
Master in Social Work/MSSW
Duke University 1987 — 1991
BA Psychology/Certificate in Human Development/Cum Laude
Cigna December 2014 - Present
CIGNA Behavioral Health December 2012 - December 2014
Community Bridges June 2012 - November 2012
Rutland Mental Health Services June 2010 - July 2012
Skills
Mental Health, Substance Abuse, Project Management, Health Insurance, Autism Spectrum..., Traumatic Brain Injury, Down Syndrome, Supervisory Skills, Management, Training, Recruiting, Employee Benefits, Case Management, Disabilities, Developmental..., Social Services, Behavioral Health, Crisis Intervention, Team Management, Interventions, Insurance, Utilization Management, Claims Management, HIPAA, Health Policy, Healthcare, CBT, Call Centers, Leadership, Account Management, Customer Service
Education
Ithaca College 2005 — 2009
BA, Sociology
ConsumerMedical January 2014 - Present
OptumHealth February 2008 - January 2014
APS Healthcare 2006 - February 2008
CIGNA Behavioral Health 2000 - 2006
Skills
Disease Management, Healthcare, Managed Care, Health Insurance, Medicare, Leadership, Healthcare Industry, HMO, Strategic Planning, Business Development, Employee Benefits, Wellness, Healthcare Information..., Sales, Sales Management, Cross-functional Team..., Medicaid, Healthcare Management, HIPAA, Account Management, Coaching, Utilization Management, Healthcare Consulting, Provider Relations, Health Care Reform, Clinical Decision...
Education
Manhattan College
The Emily Program August 2015 - Present
CIGNA Behavioral Health November 2009 - August 2015
CIGNA Behavioral Health January 2008 - December 2009
Skills
Behavioral Health, Crisis Intervention, Psychotherapy, Case Managment, Case Management, Mental Health Counseling, Training, Healthcare, Social Services, Managed Care, Treatment, Mental Health, Leadership, Customer Service, Psychology
Education
Minnesota State University, Mankato 2003 — 2007
BSSW, Social Work
Salo LLC September 2015 - Present
Unitedhealth Group 2005 - Present
Definity Health 2003 - 2005
Provell, Inc. 2000 - 2003
CIGNA Behavioral Health 1998 - 2000
Wellington Window & Door Company 1996 - 1998
Narco Medical Services 1983 - 1996
Skills
Financial Statements, Financial Statement..., Financial Analysis, Budgets, Microsoft Office, ADP Payroll, Great Plains, PeopleSoft, AS400, Client Relations, Process Improvement, Strategic Planning
Education
Minnesota State University, Moorhead
Bachelor's degree, Accounting
Minnesota Department of Human Services July 2015 - Present
Fairview Health Services January 2007 - Present
Mental Health Resources Inc. June 2014 - February 2015
People Incorporated Mental Health Services June 2012 - October 2014
CIGNA Behavioral Health November 2011 - May 2012
University of Minnesota Duluth October 2009 - June 2011
University of Minnesota Duluth September 2009 - June 2011
Unversity of Minnesota Duluth September 2007 - May 2011
Skills
Customer Service, Public Speaking, PowerPoint, Excel, Outlook, Access, PeopleSoft, iManage, Oracle, SPSS, Microsoft Office, Peer Counseling, Team Leadership, Cultural Diversity, Event Planning, Microsoft Word, Community Outreach, Teamwork, Microsoft Excel
Education
Metropolitan State University
Master of Arts (M.A.), Community and Health Psychology
University of Minnesota-Duluth 2007 — 2011
Bachlors of Applied Sciences
Lorenzo de Medici- The Italian International Institute 2010 — 2010
Bachelors of Applied Science
RMP Imagery 2010 - Present
Bankers Insurance Group November 2011 - October 2013
Lifetouch August 2010 - August 2013
CIGNA Behavioral Health October 2001 - February 2009
Skills
Digital Photography, Portrait Photography, Wedding Photography, Photoshop, Microsoft Excel, Microsoft Word, Lightroom, Image Editing, Data Entry, Team Management, Operations Management, Business Process..., Data Analysis, Quality Control, Teamwork, Self-motivated..., Flexibility, Multi Tasking, Determination, Customer Service, Enthusiast, Work Ethic
Education
Dakota County Technical College 2009 — 2015
Associate's degree, Photogaphy
Northfield High School August 2013 - Present
CIGNA Behavioral Health December 2012 - March 2013
The English Learning Center August 2011 - June 2012
Skills
Writing, Editing, Research, Creative Writing, Non-profit Volunteer, Mediation, Mental Health Care, Keen Listener
Education
Luther College 2007 — 2011
Bachelor of Arts (B.A.), Sociology, Writing
Monadnock Community Hospital 2008 - Present
High Mowing 2001 - 2007
CIGNA Behavioral Health 1999 - 2001
University of New Hampshire School of Life Long Learning 1991 - 1992
Skills
Diversity in Waldorf..., Worry or Not Here We...
Education
Fordham University
Master's degree, Social Work
Elmira College
Bachelor of Arts (BA), Elementary Education and Teaching with a specialization in Spanish Literature
Freightquote May 2014 - Present
CIGNA Behavioral Health February 2013 - April 2014
CIGNA Behavioral Health August 2011 - February 2013
Avanti Data Products April 2009 - January 2011
Acoustical Surfaces Inc. October 2006 - April 2009
Greater Mankato Area United Way September 2005 - December 2005
Skills
Account Management, Management, Marketing, CRM, Sales Management, Team Building, Start-ups, Healthcare, Sales, Customer Service, Employee Benefits, Direct Sales, Online Advertising, Networking, Business Development, Program Management, Purchasing, Strategic Planning, New Business Development
Education
Minnesota State University, Mankato 2001 — 2005
B.S., Mass Communications, Art
Dakota County Library December 2014 - Present
Carver County Library October 2014 - Present
Hennepin County Library 2010 - Present
Prairie View Elementary School 2008 August 2008 - January 2009
CIGNA Behavioral Health April 2002 - February 2004
Self-employed January 1989 - January 1995
Skills
Library, Non-profits, AACR2, Public Speaking, Microsoft Office, MARC21, PowerPoint, Customer Service, RDA, Dublin Core, MODS, CONTNTdm, Horizon, Follett Destiny, Millenium, Symphony, Microsoft Excel, Qualtrics, HTML, CSS, Photoshop, Adobe Creative Suite, Dreamweaver, Illustrator, Libraries
Education
University of Wisconsin-Milwaukee 2011 — 2013
Master's degree, Library and Information Science
Kalamazoo College 1979 — 1983
BA, Theatre Arts and Communications
Prime Therapeutics June 2010 - Present
CIGNA Behavioral Health March 2008 - September 2010
Express Scripts July 2006 - March 2008
Skills
Budgets, Finance, Financial Reporting, Auditing, Variance Analysis, Financial Analysis, Program Management, Strategy, Data Analysis, Financial Modeling, Insurance, Management, Accounting, Analysis
Education
Minnesota State University, Mankato 2001 — 2005
Finance, Finance, Management
CIGNA Behavioral Health October 2010 - Present
CNA Insurance January 2010 - October 2010
CNA Insurance 2000 - 2009
Education
Minnesota State University, Mankato 1987 — 1989
B.A., Sociology & Speech Communications
University of Wisconsin-River Falls 1985 — 1987
Sociology
CIGNA Behavioral Health January 2015 - Present
Valhalla Place August 2014 - Present
CIGNA Behavioral Health June 2013 - January 2015
CIGNA Behavioral Health July 2010 - June 2013
Immanuel St. Joseph's Hospital September 2009 - April 2011
Skills
Train New Employees, Engaging People, Health Insurance, Direct Patient Care, Case Managment, Psychotherapy, Behavioral Health, Mental Health, Crisis Intervention, Employee Engagement, Incentive Programs, Wellness Coaching, HRA, SOP development, Business Process..., Mentoring New Hires, Integration, Customer Experience, Team Building, Daily Reports, Health Care Reform, Customer Service, EAP, Family Therapy, Performance Metrics, Reporting Metrics, CBT, Case Management, Adolescents, Healthcare, Motivational..., Mental Health Counseling, Public Speaking
Education
Saint Mary's University of Minnesota 2011 — 2014
Master's Degree, Marriage and Family Therapy
Minnesota State University, Mankato 2004 — 2009
Bachelor's degree, Major Psychology, Minor Political Science
CIGNA Behavioral Health July 2014 - Present
CIGNA Behavioral Health August 2012 - July 2014
CIGNA Behavioral Health October 2010 - August 2012
Game World August 2004 - December 2011
Wireless Cart November 2009 - April 2010
Foot Locker November 2007 - August 2009
Skills
Customer Service, Communication, Public Speaking, Sales, Leadership, Conflict Resolution
Education
Minnesota State University, Moorhead 2005 — 2010
Bachelor of Science, Business Administration
Welvie February 2008 - Present
Lumenos April 2000 - January 2008
Magellan Behavioral Health 1999 - 2000
Value Health January 1989 - May 1999
CIGNA Behavioral Health 1978 - January 1989
Virginia General Assembly April 1975 - May 1977
University of Minnesota School of Public Health May 1971 - April 1975
Skills
Healthcare, Health Insurance, Marketing Strategy, Health Care Reform, Hospitals, Employee Wellness, Utilization Management, Leadership, Wellness, Project Management, PPO, Integrated Marketing, Disability Insurance, EHR, Team Leadership, Strategy, Brokers, Product Management, Product Launch, Executive Management, Direct Marketing, Sales Operations, P&L Management, Disease Management, Managed Care, Medicare, Insurance, Healthcare Industry, Employee Benefits, Strategic Planning
Education
Cornell College
BA, History
United Theological Seminary of the Twin Cities
Master of Divinity (M.Div.) Honors, Philosophy and Religious Studies
University of Minnesota-Twin Cities
MPH (cand), Public Health Administration
CIGNA Behavioral Health October 2010 - Present
Lincare Holdings, Inc September 2005 - October 2010
Skills
Stress Management, Mental Health, Social Services, Weight, Lifestyle, Health Education, Nutrition, Wellness Coaching, Healthcare, Wellness, Health Promotion, Nursing, Fitness, Medical Terminology, Public Speaking, Program Development, Program Evaluation, Treatment, Teaching, Training
Education
Univ. of Phoenix 2011 — 2011
MA, Education - Adult Ed and Training
Indiana State University 2001 — 2002
Educational Technology
Indiana State University 1993 — 1997
BS, Community Health/Health Promotion
myStrength LLC 2010 - Present
Prototypes 2010 - Present
Various (Independent Health Care Consultant) 2006 - 2009
PacifCare Behavioral Health 2003 - 2006
CIGNA Behavioral Health 2000 - 2003
United Behavioral Health 1993 - 1999
Managed Health Network 1989 - 1992
Skills
Managed Care, Healthcare, Employee Benefits, Medicare, Marketing, Account Management, Sales, Health Insurance, Disease Management, HIPAA, Medicaid, Leadership, Strategic Planning, Provider Relations, Health Policy
Education
Annenberg Alchemy and Alchemy Plus Seminars for Non-Profit Leadership 2014 — 2015
Non-Profit Leadership
Ithaca College
BA, Sociology
Pepperdine University, The George L. Graziadio School of Business and Management
MBA
Munson Medical Center April 2015 - Present
Kelly Services January 2010 - Present
Peak Positions October 2013 - April 2014
Kelly Services June 2013 - February 2014
Terrapin Networks October 2011 - June 2013
Traverse City Area Public Schools March 2011 - December 2012
Health Plan Services September 2008 - August 2010
Independent Contractor May 2006 - September 2008
Comprehensive Behavioral Care (CompCare) October 2004 - May 2006
CIGNA Behavioral Health April 1995 - October 2004
Skills
Customer Service, Team Building, Management, Healthcare, Leadership, Outlook, Coaching, Training, Time Management, Process Improvement, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Strategic Planning, Team Leadership, Employee Relations, Research, Recruiting, Leadership Development, Sales, Insurance, Access
Education
Saint Leo University 2006 — 2007
Master's, Business Administration
Eckerd College 1999 — 2003
Bachelor of Arts, Business Management
Marshall University 1976 — 1979
Speech / English
Brooksource September 2014 - November 2014
GTxcel January 2014 - August 2014
Irdeto April 2010 - May 2012
Irdeto October 2009 - March 2010
Internet Broadcasting February 2004 - October 2008
Media Security and Reliability Council 2004 - 2008
CIGNA Behavioral Health July 1996 - January 2004
Data General January 1994 - June 1996
Stratus Computer, Inc. October 1989 - January 1994
McDonnell Douglas Computer Systems Company 1987 - 1989
Skills
Data Security, PCI DSS, Data Privacy, Unix, Staff Management, System Architecture, Data Center, Internet Services, Digital Media, HIPAA, Databases, Content Distribution..., Software Documentation, Leadership, Budgets, Vendor Management, Penetration Testing, PCI Standards, Software Development, Information Security, Program Management, Management, SaaS, Security, Start-ups, Process Improvement, IT Operations, Cloud Computing, VoIP, Operating Systems, Integration, Networking, Infrastructure, Agile Methodologies, Staff Development, Project Management, Internet Infrastructure, Akamai, Intrusion Detection, Windows, Mac OS, Business Continuity..., Strategy, Middleware, Healthcare, Managed Care, General Aviation, Pick Database, Pre-sales, Testing
Education
Metropolitan State University
B.S., Computer Science
Rolla High School
University of Missouri-Columbia
Evolution1, Inc. (formerly Lighthouse1, LLC) July 2007 - Present
CIGNA Behavioral Health March 2006 - July 2007
Meritain Health June 2005 - March 2006
SHPS August 2004 - June 2005
UCare Minnesota April 2000 - August 2004
Honeywell August 1997 - April 2000
Skills
Organizational..., Leadership Development, Process Improvement, Performance Management, Change Management, Coaching, Employee Relations, Team Building, Talent Management, Leadership, Organizational..., Recruiting, Human Resources, Staff Development, Management, Software Documentation, Quality Assurance, Onboarding, Call Centers, Budgets, Policy, Employee Training, Program Management, Training, Business Process
Education
University of Saint Thomas 1999 — 2003
Master of Arts (MA), Human Resources Development
Metropolitan State University
Bachelor of Arts (BA), Psychology
ASTD
ASTD
League of Arizona Cities and Towns January 2015 - Present
Arizona Secretary of State October 2013 - January 2015
Arizona Office of the Governor December 2010 - October 2013
Arizona Office of the Governor December 2009 - December 2010
Arizona Senate December 2006 - December 2009
University Legal Assistance - Gonzaga Law School August 2005 - May 2006
Aid to Adoption of Special Kids February 2003 - August 2003
Cigna Behavioral Health June 2002 - February 2003
Casa De Los Ninos May 1996 - May 2002
Education
Gonzaga University School of Law 2003 — 2006
J.D.
University of Arizona
B.S., Family Studies
Xavier College Prepartory 1990 — 1994
High School Diploma
Kennedy Krieger Institute November 2006 - Present
The Arrow Project December 2000 - November 2006
CIGNA Behavioral Health June 1996 - December 2000
Johns Hopkins HealthCare 1993 - 1995
Education
University of Maryland Baltimore 1990 — 1993
MSW
Loyola College in Maryland 1985 — 1989
Bachelor of Arts
Nardin Academy 1981 — 1985
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross Blue Shield of Minnesota February 2011 - February 2012
Blue Cross Blue Shield of Minnesota April 2008 - February 2011
Blue Cross and Blue Shield of Minnesota August 2006 - April 2008
CIGNA Behavioral Health December 2005 - July 2006
Medco September 2004 - November 2005
Education
University of Minnesota - Carlson School of Management 2010 — 2010
MEP Program
Minnesota State University, Mankato
BS, Business Management
University of Saint Thomas - School of Business
MBA, Marketing/Sales Management
U.S. Bank November 2012 - Present
Univita Health Inc November 2011 - September 2012
Express Scripts December 2010 - November 2011
Wells Fargo EFS August 2009 - November 2010
Magellan Behavioral Health November 2008 - April 2009
Health Partners 2007 - 2008
Cigna Behavioral health March 2007 - August 2007
Wells Fargo Home Mortgage February 2005 - December 2006
United Health Care September 2004 - January 2005
United Healthcare-Ingenix August 2001 - April 2004
Skills
Vendor Management, Program Management, SDLC, Visio, Cross-functional Team..., Integration, Process Improvement, Business Analysis, Project Management, Testing, MS Project, Quality Assurance, Software Documentation, PMO, Business Process, Leadership, Software Development, Strategy, Management
Education
Minnesota State University, Mankato 1982 — 1986
Bachelor of Science, Business Administration
Armstrong Ringsted High School
OptumHealth April 2011 - Present
CIGNA Behavioral Health March 2010 - May 2011
Crisis Connection December 2004 - December 2010
United Behavioral Health November 2007 - March 2010
Ceridian September 2005 - November 2007
Education
Georgia Southern University 2002 — 2004
M.Ed., Counselor Education
University of Minnesota-Twin Cities 1998 — 2002
BA, Child Psychology
Special Counsel May 2014 - January 2015
The O'Neill Group June 2014 - September 2014
Prudential Lovejoy Realty, Inc October 2010 - June 2014
Thomson Reuters 2013 - 2014
District 191 Legislative Coalition June 2010 - May 2012
Hudson Legal - Zelle, Hofmann, Voelbel, and Mason December 2008 - March 2010
Kelly Law Registry - U.S. Bank April 2008 - August 2008
CIGNA Behavioral Health June 2007 - January 2008
The O'Neill Group, LLC - Wells Fargo April 2005 - February 2007
Solo Practitioner October 2002 - April 2005
Skills
Single Family Homes, Townhomes, Short Sales, First Time Home Buyers, Commercial Litigation, Courts, Foreclosures, Leadership, Sales, Title Insurance, Dispute Resolution, HUD, REO, Buyer Representation, Listings, Family Law, Personal Injury, Real Estate Financing, Residential Mortgages, Buyers, Sellers, Investment Properties, Legal Writing, Legal Research, Real Estate
Education
Hamline University School of Law 1999 — 2002
J.D., Alternative Dispute Resolution
MESA STATE COLLEGE OF COLORADO 1983 — 1985
Bachelor of Arts, Sociology
Evanston Township High School
State of Maryland 2008 - Present
Nielsen November 2002 - Present
CIGNA Behavioral Health 2001 - 2002
Becton Dickinson 1997 - 2000
Sheppard Pratt Health System 1994 - 1996
Skills
Process Improvement, Analysis, Training, Operations Management, Cross-functional Team..., Data Analysis, Leadership, Project Management, Management, Strategic Planning, Quality Assurance, Software Documentation, Budgets, Market Research, Access, Auditing, Grit, Analytics, Marketing Research, Strategy
Education
George Mason University 2009 — 2010
CIA Certificate Program, Certified Internal Auditor Certificate Program
Loyola College in Maryland 2003 — 2005
MBA, Management
College of Notre Dame of Maryland 1991 — 1996
BA, Business: Marketing and Management
Cigna May 2015 - Present
CIGNA Healthcare November 2010 - Present
CIGNA October 2006 - Present
CIGNA October 2006 - November 2010
First Step January 1997 - October 2007
CIGNA December 2004 - October 2006
CIGNA Behavioral Health January 2004 - October 2006
CIGNA Behavioral Health January 2003 - January 2005
CIGNA January 2003 - December 2004
Awakenings / Glass Mental Health Foundation July 2000 - January 2003
Education
Towson University 1996 — 1998
MA, Psychology
Juniata College 1992 — 1996
BS, Biology / Psychology
Juniata College
Bachelor of Science, Psychology/ Biology
Licensure - Maryland
Towson University
Master of Arts, Psychology
UnitedHealthcare December 2005 - Present
Definity Health January 2003 - December 2005
Provell July 2000 - January 2003
CIGNA Behavioral Health July 1998 - July 2000
Wellington Windown and Door July 1996 - July 1998
Narco Medical Services July 1983 - July 1996
Gelco Courier Services November 1979 - July 1983
Skills
Financial Modeling, Financial Analysis, Financial Reporting, Forecasting, Business Objects, Access, Finance
Education
Minnesota State University, Moorhead 1975 — 1979
Bachelor of Science, Accounting
CIGNA Behavioral Health February 2011 - Present
Hennepin County Community Corrections April 1998 - March 2011
Skills
Healthcare, Higher Education, Motivational..., Mental Health, Therapists, Grief Counseling, Family Therapy, Program Development, Behavioral Health, Case Management, Crisis Intervention, Psychotherapy, Social Services
Education
Indiana University Bloomington
Master of Science (M.S.)
University of Minnesota-Twin Cities
Bachelor of Arts (BA), Psychology
Insignia Health November 2012 - Present
RedBrick Health November 2010 - December 2012
ACHE - MN Chapter January 2011 - February 2012
Adolfson & Peterson Construction February 2008 - August 2009
CIGNA Behavioral Health November 2003 - February 2008
Fairview Health Services May 2000 - January 2004
Skills
Account Management, Business Development, Healthcare, Leadership, Managed Care, Process Improvement, Program Management, Project Management, Public Speaking, Sales, Strategic Planning, Team Building, Time Management
Education
University of Minnesota-Twin Cities 1999 — 2000
MSW
Iowa State University 1990 — 1994
BS, Social Work
Minnesota Association of Professional Employees May 2014 - Present
State of Minnesota January 2013 - Present
Life-Work Planning Center August 2010 - December 2012
Montgomery County October 2009 - August 2010
Nystrom and Associates January 2008 - June 2009
Minnesota State University, Mankato September 2002 - July 2006
CIGNA Behavioral Health 2005 - 2006
Minnesota State University, Mankato 2004 - 2004
Skills
Counseling, Teaching, Documentation, Customer Service, Policy, Software Documentation, Team Building, Mental Health, Training, Psychotherapy, Grant Writing, Crisis Intervention, Community Outreach, Program Development, Leadership
Education
Minnesota State University, Mankato 2002 — 2004
master of science, Counseling
University of Minnesota-Morris 2000 — 2002
B.A., English, Speech Communication
Fergus Falls Community College 1985 — 1987
A,A,, General
Elbow Lake High School 1974 — 1987
HIgh School, General
Aon Risk Solutions August 2015 - Present
Aon Risk Solutions July 2011 - Present
Region 2, Medco Health Services, Inc December 2009 - June 2011
CIGNA Healthcare May 2009 - December 2009
Paradigm Management Services January 2008 - February 2009
CIGNA Health Solutions Group March 2007 - January 2008
CIGNA Behavioral Health July 2006 - March 2007
CIGNA Behavioral Health October 2005 - June 2006
Empire BlueCross BlueShield December 2003 - October 2005
Empire BlueCross BlueShield April 2002 - December 2003
Skills
Program Management, Insurance, Managed Care, Sales, Medicare, Process Improvement, Business Strategy, Change Management, Contract Negotiation, Executive Management, Leadership Development, Management, Sales Management, Strategy, Training, Vendor Management, Leadership
Education
Eastern Illinois University 1978 — 1981
BA, Psychology
Lindenwood University
Business Adminstration
CIGNA Behavioral Health December 1998 - Present
Education
Indiana State University 1988 — 1993
Optum January 2013 - Present
OptumHealth January 2009 - January 2013
OptumHealth January 2008 - January 2009
OptumHealth July 2005 - January 2008
CIGNA Behavioral Health July 1993 - July 2005
Skills
Strategic Planning, Managed Care, Healthcare, Medicare, Leadership, Employee Benefits, Disease Management, Management, Medicaid, Strategic Vision, Health Insurance, Account Management, Insurance, CRM, Customer Retention, Business Strategy, Customer Satisfaction, Employee Engagement, Health Policy, Healthcare Industry, Sales, Strategy, Team Leadership
Education
Hamline University 1986 — 1990
BA, Psychology, Religion
Home August 2010 - Present
CIGNA Behavioral Health August 2007 - August 2010
Skills
Behavioral Health, Case Management, Health Education, Health Promotion, Healthcare, Mental Health, Motivational..., Wellness Coaching
Education
Colorado State University 1994 — 1998
SuccessFactors, an SAP Company (formerly Jobs2Web) June 2010 - Present
Blue Cross Blue Shield of Minnesota December 2006 - June 2010
CIGNA Behavioral Health March 2006 - December 2006
Blue Cross Blue Shield July 2005 - March 2006
Ingenix / UnitedHealth Group October 2003 - July 2005
UnitedHealth Group September 1995 - October 2003
Skills
Quality Assurance, Testing, SDLC, Agile Methodologies, Agile & Waterfall..., Test Estimation, Rational Test Manager, Rally, Version One, Business Analysis, Scrum, Quality Center, Waterfall, Software Quality..., Test Planning, Integration
Education
Marquette University 1991 — 1995
BS in Business Administration, Finance
CIGNA Behavioral Health April 2011 - Present
Baltimore County Crisis Response July 2009 - April 2011
TRAK Legal January 2009 - April 2011
Maxim Healthcare Services November 2007 - December 2008
Education
Franklin & Marshall College 2003 — 2007
BA, Biological Foundations of Behavior
John Wiley and Sons May 2006 - Present
Xcel Energy August 2005 - May 2006
Xcel Energy February 2004 - August 2005
CIGNA Behavioral Health June 2003 - February 2004
Thrivent Financial September 2000 - June 2003
KPMG August 1998 - September 2000
Skills
Budgets, Accounting, Leadership Development, Team Building, Financial Reporting, Leadership, Microsoft Excel, Microsoft Office, Process Improvement, Great Plains Software, Management, Forecasting, Financial Analysis, Business Analysis, Auditing, Internal Audit, Sarbanes-Oxley Act, Training, Internal Controls, Analysis, General Ledger, Finance
Education
Luther College 1994 — 1998
Bachelor's Degree, Accounting, Economics, 3.69
Mound Westonka High School 1990 — 1994
Paula Ehrmann & Associates, LLC July 2014 - Present
Key Point Health Services, Inc. August 2010 - August 2014
CIGNA Behavioral Health October 2006 - August 2010
Baltimore Behavioral Health February 2010 - July 2010
St. Joseph's Hospital September 2009 - February 2010
Powell Recovery Center September 2008 - April 2009
St. Vincent's Center July 2005 - August 2006
Skills
Case Management, Behavioral Health, Crisis Intervention, Mental Health, Social Services, Motivational..., Group Therapy, Mental Health Counseling, Adolescents, Family Therapy, Psychotherapy, CBT, Utilization Management, Therapists, Treatment, Psychology, Clinical Supervision, Counseling Psychology, Grief Counseling, Program Development
Education
University of Maryland Baltimore 2007 — 2010
MSW, Social Work
James Madison University 2001 — 2005
Bachelor of Science (BS), Psychology
Independent Soma Yoga Teacher July 2015 - Present
Rodan+Fields Dermatologists August 2013 - Present
Stay at home mom June 2011 - Present
CIGNA Behavioral Health October 2010 - June 2011
N/A September 2009 - September 2010
On-Belay House January 2009 - October 2009
FernBrook Family Center February 2008 - January 2009
Skills
Healthcare, Public Health, Cpr Certified, Health Education, Microsoft Office, Patient Safety, Critical Care, Marketing, Time Management, Treatment, Sales, Team Leadership, Customer Service, Training, CRM, Leadership
Education
Minnesota State University, Mankato 2003 — 2007
B.S., Health Science/ Marketing
Ecova June 2015 - Present
Ecova October 2014 - Present
Securian Financial Group September 2012 - October 2014
CIGNA Behavioral Health January 2012 - September 2012
CIGNA December 2009 - January 2012
CIGNA December 2008 - December 2009
Standard ParkingCorporation May 2008 - October 2008
Bud's Lanes 2004 - 2007
The Berry Patch 2002 - 2006
Skills
Leadership, Training, Recruiting, Interviews, Organizational..., Leadership Development, Organizational..., Program Management, Management, Business Process..., Case Managment, Six Sigma, Coaching, Employee Relations, Process Improvement, Team Building, Performance Management, Healthcare, Program Development, Strategic Planning, Change Management, Data Analysis, Hay Job Evaluation, Organizational Structure, Compensation Structures, Job Analysis, Deferred Compensation
Education
Kansas State University 2008 — 2010
Master of Science, Industrial/Organizational Psychology
University of Wisconsin 2004 — 2008
Bachelor of Science, Psychology
LifeBridge Health 2012 - Present
University of Maryland Medical Center January 2011 - January 2012
LifeBridge Health August 2011 - December 2011
University of Maryland Baltimore January 2010 - December 2011
CIGNA Behavioral Health July 2008 - January 2010
Carroll County Public Schools 2006 - 2008
Skills
Nursing, Adults, ICU, Clinical Research, Hospitals, Healthcare, Teaching, Cpr Certified, Public Speaking, ACLS certified, ACLS, Medical/Surgical, Inpatient, Research, Critical Care, BLS
Education
University of Maryland Baltimore 2010 — 2011
M.S., Clinical Nurse Leader, Nursing
Towson University 2003 — 2005
B.S., Community and School Health Education
Frederick Community College 1995 — 2003
A.A., General Studies
Optum Health March 2014 - Present
Optum HealthBehavioral Solutions October 2008 - March 2014
Comprehensive Behavioral Care July 2003 - July 2008
Horizon Behavioral Services August 2001 - July 2003
University Behavioral Health Care January 2000 - June 2001
Integra August 1997 - December 1999
CIGNA Behavioral Health 1991 - 1997
Skills
Healthcare, Clinical Research, Medicaid, Provider Relations, Leadership, Program Management, Clinical Operations, Strategic Planning, Public Speaking, EAP, Leadership Development, Coaching, Case Management, Managed Care, Medicare, Mental Health, Healthcare Management, Hospitals, Healthcare Consulting, Health Insurance, HIPAA
Education
LIU Brooklyn 1978 — 1986
PhD, Clinical Psychology
Cornell University 1973 — 1977
BA, psychology
CIGNA Behavioral Health January 2009 - Present
HealthPartners/Regions Hospital 2006 - January 2009
Skills
Health Promotion, Case Management, Health, Wellness, Utilization Management, Bilingual-Spanish, Change Management, Motivational...
Education
Gustavus Adolphus College
Bachelor of Arts (BA), Health and Wellness, General
University of Minnesota-Twin Cities
Master's degree, Public Health
Prescott Center for the Arts 2012 - Present
Prime Therapeutics 2006 - 2009
UCare Minnesota 2004 - 2006
CIGNA Behavioral Health 2002 - 2004
Evercare, United HealthGroup 1999 - 2004
Blue Care Network 1994 - 1999
Skills
Cross-functional Team..., Managed Care, Strategic Planning, Process Improvement, Human Resources, Team Building, Leadership Development
Education
Lake Superior State University 1991 — 1994
MBA, Business
CIGNA Behavioral Health TherapistFamily Networks1996 - 2002
Family Networks 1996 - 2002
Education
Hope College 1987 — 1990
BA, Psychology
Minnesota Attorney General September 2015 - Present
Fairview Health Services June 2012 - September 2015
Accretive Health February 2012 - June 2012
Jewish Family and Children's Service of Minneapolis June 2010 - February 2012
New York Foundation for Senior Citizens June 2009 - January 2010
Hudson Guild September 2008 - May 2009
Jewish Home & Hospital September 2007 - May 2008
CIGNA Behavioral Health September 2006 - August 2007
Southwest Community Education 2003 - 2005
Skills
Case Managment, Program Development, Adults, Program Evaluation, Social Services, Psychotherapy, Mental Health, Non-profits, Group Therapy, Psychology, Case Management, Training, Crisis Intervention, Healthcare
Education
Columbia University in the City of New York 2007 — 2009
Masters of Science in Social Work, Programming, Aging
University of Minnesota-Twin Cities 2001 — 2005
Bachelor of Arts (B.A.), Psychology
UnitedHealth Group March 2015 - Present
Coventry Health Care April 2009 - February 2013
CIGNA Behavioral Health May 2008 - April 2009
UnitedHealth Group October 2005 - May 2008
Block Vision, Inc. August 2003 - October 2005
Skills
Provider Relations, Medicaid, Process Improvement, Healthcare, Claim, Workers Compensation, Credentialing, Hospitals, Health Insurance, Managed Care, ICD-9, CPT, Insurance, Network Development, Contract Negotiation, HEDIS, IDX, Medical Billing, HIPAA, Health Policy, Medicare, Healthcare Industry, Utilization Management, HMO, Healthcare Management, Leadership, Management, Strategic Planning, Customer Service, Training, Physicians, Team Building, PPO, Program Management, Physician Relations, Policy
Education
University of Baltimore 2008 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Coppin State University 2005 — 2007
Bachelor of Mathematics, General Studies
Walbrook Senior High School
Hazelden Betty Ford Foundation July 2014 - Present
Hazelden Betty Ford Foundation May 2014 - July 2014
Elk River School District - Ivan Sands Community High School September 2012 - May 2014
CIGNA Behavioral Health October 2009 - November 2010
North Memorial Health Care 1999 - July 2009
Skills
Mental Health, Healthcare, Inpatient, Patient Safety, BLS, Healthcare Management, Medication..., Medical/Surgical, Acute Care, EMR, Medicine, Case Managment, Treatment, Behavioral Health, Public Health, Case Management, Group Therapy
Education
Metropolitan State University
Bachelor's Science degree, Alcohol and Drug Counseling, 4.0, Summa Cum Laude
North Hennepin Community College
Associate of Science (AS), Registered Nursing/Registered Nurse
Medica May 2015 - Present
Fairview Health Services 2010 - May 2015
UnitedHealth Group 2008 - 2010
UnitedHealth Group 2005 - 2008
McKesson 2001 - 2005
CIGNA Behavioral Health 1999 - 2001
Diversified Pharmaceutical Services (purchased by Express Scripts) 1996 - 1999
Delta Dental of Minnesota 1994 - 1996
Skills
Informatics, Financial Modeling, Financial Analysis, Data Analysis, Process Improvement, Analysis, Business Analysis, Healthcare, Forecasting, Healthcare Information..., Financial Reporting, Analytics, Access, Microsoft Excel, Corporate Finance, Finance, Budgets, Cross-functional Team...
Education
Minnesota State University, Moorhead 1990 — 1993
BA, Mathematics
CIGNA Behavioral Health December 2010 - Present
Education
Concordia University-Wisconsin 2005 — 2009
BA, Psychology major, Computer Science minor
U.S. Department of Veterans Affairs August 2011 - Present
U.S. Department of Veteran Affairs January 2009 - August 2011
Glendale Memorial Hospital 2007 - 2009
CIGNA Behavioral Health July 2006 - March 2007
PacifiCare Behavioral Health 2004 - 2006
Children's Hospital Los Angeles (CHLA) March 2003 - November 2004
United Health Services Hospitals-Binghamton August 2002 - February 2003
United Health Services Hospitals-Binghamton September 1993 - August 2002
Chenango County Catholic Charities September 1995 - February 1997
Skills
Social Services, Treatment, Clinical, Mental Health, Healthcare, Case Management, Crisis Intervention, Psychotherapy, Adolescents, Counseling, Dual Diagnosis, Adults, Intervention, Clinical Supervision, Counselling, Couples, Program Evaluation, Acting, Community Outreach, Prevention, Program Development, Interventions, Chronic Illness, Groups, Discharge Planning, Stress, Non-profits, Referrals, CBT, Group Therapy, Motivational..., Hospitals, Healthcare Management, Supervisory Skills, Case Managment, Mental Health Counseling, Behavioral Health, Child Welfare, Substance Use Disorders, Therapists, Biopsychosocial..., Post Traumatic Stress, Adolescent Therapy, Individual Counselling, Anger Management, Life Transitions, Case Management Services, Family Therapy, Mindfulness, Addiction Recovery
Education
Walden University 2010 — 2015
Doctor of Philosophy (PhD), Public Policy and Administraton, 3.91
Marywood University 1991 — 1993
MSW, Social Work, 3.49
Club Recovery December 2014 - Present
Touchstone Mental Health December 2013 - March 2015
CIGNA Behavioral Health April 2013 - December 2014
Hazelden Foundation August 2011 - March 2013
Skills
Merchandising, Visual Merchandising, Retail, Store Management, Sales, Retail Sales, Inventory Management, Loss Prevention, Customer Service, Sales Management, Customer Satisfaction, Inventory Control, Store Operations, Fashion, Trend Analysis, Profit, Time Management, Account Management, Sales Operations, Marketing
Education
Hazelden Graduate School of Addiction Studies 2009 — 2011
Master of Arts (MA), Addiction Counseling
University of Nebraska-Lincoln 1981 — 1986
Bachelor of Science (BS), Business, Psychology, Finance
Express Scripts June 2008 - May 2010
United Healthcare Company July 2003 - June 2008
CIGNA Behavioral Health December 1999 - July 2003
Education
Metropolitan State University 2003 — 2006
Graduate, Master of Business Administration
University of Ghana, Accra
Bachelor of Arts, Economics and Political Science
CIGNA Behavioral Health September 2011 - Present
CIGNA Behavioral Health June 2010 - September 2011
Minnesota State University, Mankato August 2008 - May 2010
MSU Mankato 2005 - 2010
Mankato Family YMCA November 2005 - October 2009
Minnesota State University, Mankato May 2009 - August 2009
American Red Cross June 2007 - August 2008
Skills
Program Evaluation, Health Education, Community Outreach, Program Management, Leadership, Coaching, Healthcare, Training, Nonprofits, Health Promotion, Fitness, Community Health, Wellness, Nutrition, Program Development
Education
Minnesota State University, Mankato 2008 — 2010
Masters of Science, Community Health
Minnesota State University, Mankato 2005 — 2007
Bachelors of Science, Community Health
OptumRx July 2012 - Present
OptumHealth Financial (United HealthCare) September 2009 - July 2012
OptumHealth July 2005 - September 2009
ACN Group (OptumHealth) November 2003 - July 2005
CIGNA Behavioral Health April 2001 - October 2003
Express Scripts February 1996 - March 2001
Diversified Pharmaceutical December 1991 - February 1996
Skills
Vendor Relationships, Health Insurance, Medicare, Managed Care, Process Improvement, Cross-functional Team..., Employee Benefits, Healthcare, Insurance, Medicaid, Call Center, Strategic Planning, Business Process..., Call Centers
Education
Minnesota State University, Mankato 1986 — 1988
BAS, Management
Normandale Community College 1983 — 1986
AAS, Law Enforcement
Prime Therapeutics July 2011 - Present
CIGNA June 2006 - July 2011
Kate Dech Consulting June 2003 - June 2006
CIGNA Behavioral Health March 1991 - June 2003
Skills
Process Improvement, SDLC, Software Documentation, Business Analysis, Requirements Gathering, Leadership, Visio, Requirements Analysis, Business Process, Systems Analysis, Business Requirements, Business Intelligence
Education
Marquette University 1986 — 1990
BA, English
CIGNA Behavioral Health October 2010 - February 2014
Friendship Ridge January 2003 - August 2010
Sycamore Creek Nursing Center May 2002 - June 2003
Skills
Psychology, Compassion, Time Management, Nursing, Program Management, Case Managment, Behavioral Health, Profficient in..., Compassionate, Able to train new..., Follow standard..., Always trying to..., Current Nurse Aide...
Education
Indiana University of Pennsylvania 2007 — 2010
Master of Arts, Criminology, 3.9 GPA
University of Pittsburgh 2005 — 2007
Bachelor of Science, Psychology; Sociology, 3.89 GPA
Beaver Area High School 1996 — 2000
Diploma
Cigna March 2015 - Present
CIGNA Behavioral Health October 2011 - May 2013
CIGNA Behavioral Health October 2010 - November 2011
Integrative Counseling Associates August 2007 - May 2009
Union Pacific Railroad 1998 - 2004
Skills
Behavioral Health, Mental Health, Counseling, Treatment, Utilization Management
Education
University of Nebraska at Omaha 2006 — 2008
Masters, Counseling
Creighton University 1993 — 1997
bsba, Marketing and Finance
SummitStone Health Partners August 2015 - Present
Denver Family Institute June 2015 - Present
National Association of Social Workers Colorado Chapter September 2014 - June 2015
Mental Health Center of Denver June 2011 - June 2015
CIGNA Behavioral Health January 2011 - April 2011
Tubman May 2010 - December 2010
University YMCA October 2008 - December 2010
Northwest YMCA May 2010 - September 2010
Psychology 5993 January 2010 - May 2010
PeaceJam September 2009 - April 2010
Skills
Training, Volunteer Management, Writing, Research, Policy, Mentoring, Press Releases, Communication, Psychotherapy, PowerPoint
Education
Colorado State University 2014 — 2016
Master's Degree, Social Work
Metropolitan State University of Denver 2012 — 2013
General studies, Graduate School Prerequisites
University of Minnesota-Twin Cities 2008 — 2010
Bachelor of Arts (B.A.), Psychology
Minnesota State University, Mankato 2006 — 2008
General Studies
San Fernando Valley Community Mental Health Center July 2014 - September 2014
Latino Resource Organization, Inc. September 2013 - March 2014
Center for Nonprofit Management, Southern California 2013 - 2013
New Economics for Women 2012 - 2013
CIGNA Behavioral Health 2012 - 2012
Tender Loving Care 2011 - 2012
La Casa Norte 2011 - 2011
Vital Research 2011 - 2011
DIF Estatal-Aguascalientes 2010 - 2010
Chicago Anti-Hunger Federation 2009 - 2009
Skills
Mental Health, Behavioral Health, Healthcare, Employee Benefits, Interviews, Elder Care, Case Managment, Crisis Intervention, Social Services, Mental Health Counseling, Customer Service, Nonprofits, Program Coordination, Service Coordination, Training, Leadership, Program Development, Community Development, Research, Family Therapy, Grants, Interventions, Philanthropy, Community Organizing, Child Welfare, Play Therapy, Volunteer Management, Adolescents, Substance Use Disorders, Administration, Disabilities, Medical Social Work, Motivational..., Developmental..., Grant Writing, Board Development, Community Outreach, Career Counseling, Therapists, Substance Abuse..., Program Evaluation, Therapeutic Crisis..., At-risk, Workshop Facilitation, Foster Care, Recruiting, Youth Development, Fundraising, Child Development, Family Services
Education
Los Angeles Valley College
LA Fellow
Dominican University
MSW, Social Work
University of Illinois at Chicago
BSW, Social Work
Harper College
General Education
The Honorable Charles P. Kocoras, United States District Court for the Northern District of Illinois August 2014 - November 2014
Federal Defender Program for the Northern District of Illinois May 2014 - July 2014
Pierce and Associates June 2013 - July 2013
CIGNA Behavioral Health March 2013 - April 2013
The Legal Rights Center September 2012 - December 2012
Macalester College September 2011 - December 2012
Macalester College September 2010 - May 2012
Bodacious Hip Hop Team, Macalester College October 2009 - May 2012
Macalester College September 2009 - May 2011
Faegre Baker Daniels LLP February 2011 - April 2011
Skills
Dance, Organizing, Political Science, Research, Public Speaking, Event Planning, Tutoring, Spanish, Fundraising, Microsoft Office, Newsletters, Legal Writing, Data Entry
Education
The John Marshall Law School 2013 — 2016
Juris Doctor
Macalester College 2009 — 2012
Bachelors, Political Science, 3.48
Macalester College 2009 — 2012
Bachelor of Arts, Political Science; Legal Studies
Hampton School 2007 — 2009
Diploma
CIGNA Behavioral Health November 2007 - March 2010
Volunteer's of America - South Dakota July 2007 - November 2007
Children's Home Society of South Dakota April 2002 - November 2007
Minnehaha County State's Attorney's Office January 2006 - March 2006
Education
Colorado Technical University 2002 — 2006
Bachelor of Science, Criminal Justice
CIGNA Behavioral Health October 2011 - Present
HCR ManorCare May 2011 - October 2011
Genesis Physicians Group March 2010 - May 2011
Capstone Healthcare Staffing November 2009 - May 2011
Plano Specialty Hospital February 2009 - November 2009
Plano Specialty Hospital June 2007 - February 2009
HealthSouth Rehab Hospital January 2006 - June 2007
Education
Excelsior College 2007 — 2008
Associate of Science (A.S.), Registered Nursing/Registered Nurse, 3.3
North Texas Professional Career Institute 2004 — 2005
Diploma, Vocational Nursing, 3.55
East Central University 1975 — 1977
Bachelor's of Science, Biology/Chemistry, 3.4
Eastern Oklahoma State College 1973 — 1975
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies, 2.89
Field Medical Service School, Camp Pendleton MCB, CA. 1970 — 1970
United States Navy Hospital Corps School, San Diego, CA. 1968 — 1969
cloudLINE International August 2014 - July 2015
Patricia Jones May 2014 - August 2014
CIGNA Behavioral Health November 2010 - May 2013
Robert Half International July 2010 - November 2010
Best Buy November 2004 - June 2009
Education
The Chicago School of Professional Psychology 2013 — 2015
Master's degree
Minnesota State University, Mankato 2005 — 2009
B.S.
North Hennepin Community College 2004 — 2005
Kaiser Foundation Health Plan September 2007 - Present
CIGNA Healthcare May 2003 - May 2006
CIGNA Behavioral Health March 2002 - May 2003
Education
Los Angeles Pierce College 2014 — 2016
Prime Therapeutics June 2012 - Present
Cigna Health Care June 2003 - March 2012
CIGNA Behavioral Health January 1999 - January 2002
Skills
Software Documentation, Business Analysis, Requirements Analysis, Quality Assurance, Behavioral Health, Agile Methodologies, Cross-functional Team..., User Acceptance Testing, Scrum, SharePoint, Analysis, Access, Testing, Training, SDLC, Test Planning, Leadership, Requirements Gathering, Visio
Education
Concordia University-St. Paul 1990 — 1994
Bachelor of Arts, Psychology
Hardin-Simmons University
Master of Arts, Family Psychology
Allina Health May 2012 - Present
Minnesota School of Business January 2012 - March 2013
On Call Clinicians, Inc. May 2011 - May 2012
mKm Resources, Inc. August 2010 - August 2011
CIGNA Behavioral Health September 2007 - September 2010
Covidien June 2006 - September 2007
McKesson MediMart Services May 2004 - May 2006
Apria Healthcare May 2001 - December 2003
Skills
Healthcare, Microsoft Office, Excel, Customer Service, Hospitals, Long-term Care, Medical Terminology, Medical Billing, Documentation, Health, Insurance, Patient Support, Patient Advocacy, Patient Education, Patient Safety, Patient Rights, Administrative Assistant, Medical Transcription, Medical Coding, Medical Compliance, Durable Medical..., HIPAA, Insurance Background, Psychology, Nursing Homes, Occupational Therapy, Medical Office, Epic Systems, Microsoft Excel
Education
Minnesota School of Business-Plymouth 2012 — 2013
Associate in Applied Science (A.A.S.)
Metropolitan State University
Bachelor of Arts (B.A.)
North Dakota State College of Science
Associate in Applied Science (A.A.S.)
CIGNA Behavioral Health Program DirectorState of MinnesotaJanuary 2011 - Present
Skills
Program Management, Public Speaking, Community Outreach, Policy, Nonprofits, Government, Project Management, Research, Program Development, Leadership
Education
Fielding Graduate University
Masters Degree in Clinical Psychopogy, Clinical Psychology
Intrinsic Solutions International Christina Marshall CEO
Certification, Disease Management and Behavioral Health Coaching
Prime Therapeutics November 2013 - Present
CIGNA Behavioral Health August 2010 - November 2013
CIGNA Behavioral Health February 2006 - August 2010
CIGNA Behavioral Health January 2003 - September 2004
Skills
Leadership, Training, Cross-functional Team..., Process Improvement, Analysis, Requirements Analysis, Testing, Management, Employee Benefits, Finance, Account Management, Policy, Insurance, Access, Data Analysis, Software Documentation, Healthcare, Claim, Change Management, Call Centers, Business Process..., Accounting, HIPAA, Provider Relations, Risk Management, Medicaid, Claims Resolution
Education
Concordia University 2000 — 2002
B.A, Organizational Management & Communication
CIGNA Behavioral Health November 1991 - Present
Skills
Case Management, EAP, Healthcare, Leadership, Marketing, Microsoft Office, Performance Management, Process Improvement, Team Leadership, Recruiting, Healthcare Management, Coaching, Health Insurance, Training, Mental Health Counseling
Education
Lawrence University Conservatory of Music
Music Piano Perforamnce
Loyola University Chicago
Bachelor of Arts (B.A.), Philosophy
St. Micheals University-Toronto
Master of Arts (M.A.), Theology
University of Wisconsin-Green Bay
Bachelor of Science (B.S.), Human Development and Psychology
University of Wisconsin-Oshkosh
Master of Science (M.S.), Clinical Psychology
MHN January 2011 - Present
Ceridian November 2006 - January 2011
CIGNA Behavioral Health September 2000 - November 2006
Skills
Proposal Writing, Critical Thinking, Sales Presentations, Organizational..., Business Development, Consultative Selling..., EAP, Employee Wellness..., Sales Process, Account Management, Leadership, Sales Operations, Training
Education
Hennepin Technical College
LPN, Practical Nursing Program
Magellan Behavioral Health August 2010 - Present
WellCare Health Plans April 2005 - July 2010
Cigna Behavioral Health July 2001 - April 2005
The Counselor's Couch August 1991 - August 2001
Skills
Mental Health, Psychotherapy, Crisis Intervention, Case Management, Adolescents, Group Therapy, Mental Health Counseling, Social Services, Family Therapy, Treatment
Education
Illinois State University 1978 — 1980
Master’s Degree, Counseling Psychology
Illinois State University 1974 — 1978
Bachelor’s Degree, Psychology