CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
DecisionOne September 2014 - Present
CompuCom March 2010 - September 2014
CompuCom June 2006 - June 2010
Education
Community College of Philadelphia
Cablevision September 2013 - Present
CompuCom January 2013 - July 2013
Visionpro communications March 2007 - November 2009
180 Connect September 2006 - March 2007
Verizon Wireless (Worldwide Wireless) September 2004 - August 2006
Skills
Telephony, Telco Industry, Telecommunication..., Routers, VoIP, IP, Telecommunications, Technical Support, Wireless, Software Installation, T1, Network Administration, Cisco Call Manager
Education
New Jersey Institute of Technology 2014 — 2015
Master's Degree, Information Technology Project Management
CUNY New York City College of Technology 1999 — 2004
Bachelor of Technology (B.Tech.), Telecommunications Engineering, 3.2
CUNY New York City College of Technology 1999 — 2004
Bachelor of Technology (B.Tech.), Telecommunications Engineering
CompuCom September 2014 - Present
U.S. Bank November 2013 - August 2014
Life Touch Studios October 2013 - November 2013
U.S. Bank April 2013 - August 2013
MoneyGram International May 2012 - April 2013
Allina March 2012 - May 2012
Dakota County Technical Collage, Rosemount September 2011 - November 2011
Di-Hed Yokes October 2003 - July 2009
Home Depot August 2002 - May 2003
Skills
Troubleshooting, Microsoft Office, Windows 7, Customer Service, XP, Windows XP, Computer Hardware, PowerPoint, Windows, Operating Systems, Excel, Word, Customer Relations, Printers, Technical Support, Management, Help Desk Support, Microsoft Excel, Leadership, Hardware, Microsoft Word
Education
Dakota County Technical College 2010 — 2011
A.A.S. Degree, Information Systems Management, 3.9
Ascend Computing Inc November 2014 - Present
F2OnSite January 2014 - July 2014
Bear Communications LLC March 2013 - January 2014
CompuCom 2012 - 2013
Skills
Troubleshooting, Windows 7, Windows XP, Computer Hardware, Printers, Laptops, Windows, Computer Repair, Technical Support, Routers, VPN, Software Installation, Hardware, Dell Computers, Operating Systems, Wireless Networking, Computer Maintenance, Cabling
Education
CUNY Bronx Community College 2002 — 2006
Associate's degree, Computer Information Technology
CompuCom June 2011 - Present
Skills
Data Center, IT Service Management, Integration, PMP, Project Management, Team Leadership, Telecommunications, Vendor Management
Education
Concordia University-St. Paul
Bachelor of Arts (BA), Marketing/Marketing Management, General
Mid-Columbia Medical Center July 2015 - Present
Army National Guard January 2013 - Present
CompuCom May 2014 - June 2015
United Technologies April 2012 - March 2014
Columbia Gorge Community College January 2012 - April 2012
Columbia Gorge Community College January 2010 - December 2011
Crown Prints October 2009 - January 2010
Azure Standard June 2008 - December 2008
Skills
Word, Excel, PowerPoint, Electronics, Troubleshooting, Microsoft Excel, Soldering, Serial Communications, Microsoft Word, Computer Hardware, Computers, Electricians, Microsoft Office, Process Scheduler, Public Speaking, Renewable Energy, Testing, Administration
Education
Columbia Gorge Community College 2009 — 2012
Associate's of Applied Science, Electronics Engineerin Technology
Columbia Gorge Community College 2009 — 2011
A.A.S, Renewable Energy Technology Program
Columbia Gorge Community College 2008 — 2010
RET Certificate, Renewable Energy Techonolgy
North Atlantic Regional High School 2004 — 2008
HS Diploma, General Studies
Microsoft December 2005 - March 2012
CompuCom August 2005 - December 2005
TransUnion August 2000 - August 2005
Skills
Business Intelligence, ETL, SQL, Data Warehousing, SSIS, Data Integration, Microsoft SQL Server, T-SQL, Data Analysis, SharePoint, MS Integration Services, MS Reporting Services, SSRS, Visual Studio, SharePoint Designer, VBA, Microsoft Excel, Database Design, Data Architecture, SDLC, Agile Methodologies, Requirements Analysis, Cross-functional Team..., Enterprise Software, Business Analysis, Program Management, Business Process, Software Development, Integration, Software Project...
Education
Columbia College Chicago 1994 — 1998
Bachelor of Arts (B.A.)
Total Fire Alarm and Security 1999 - 2013
CompuCom 2012 - 2012
Education
Dakota Wesleyan University
Undergraduate studies, Human Resources Management/Personnel Administration, General, B
CB&I October 2012 - Present
CB&I September 2007 - Present
Lennar January 2005 - May 2007
CompuCom October 2004 - January 2005
USAF January 1981 - September 2004
Skills
Software Installation, Hardware Installation, Help Desk Support, Windows XP Pro, Windows 7, Networking, Troubleshooting, Computer Repair, Computer Maintenance, Computer Hardware, Technology, Technology Needs..., Customer Support, Customer Service, Project Management, Technical Support, Windows, Microsoft Office, Network Administration, Active Directory, Project Planning, Windows Server, Software Documentation, Citrix, Hardware, System Administration, Windows XP
Education
Park University 2001 — 2004
BS, Management / CIS
Community College of the Air Force 1992 — 2002
AA, Information Management
Veeam Software October 2014 - Present
McGraw-Hill Education June 2014 - October 2014
Arrow Electronics May 2014 - June 2014
CompuCom April 2014 - April 2014
Ecolab March 2004 - February 2014
Skills
New Business Development, Chemistry, SAP, Polymers, Negotiation, Management, Chemical Engineering, Business Strategy, Six Sigma, Sales, Microsoft Excel, Customer Service, Product Development, Key Account Management, Account Management
Education
mycomputercareer.com 2012 — 2013
Vocational Certificate, Systems Administration
Columbus State Community College 1997 — 2004
Associate's degree, Computer Programming
CompuCom April 2014 - June 2015
Certified Payment Processing October 2013 - January 2014
Air Force Space Surveillance System October 1997 - September 2013
Tek Systems March 1997 - September 1997
United States Air Force June 1995 - May 1997
United States Air Force December 1993 - June 1995
United States Air Force January 1993 - December 1993
United States Air Force January 1993 - December 1993
United States Air Force December 1991 - January 1993
United States Air Force July 1987 - December 1991
Skills
Troubleshooting, Satellite Communications, Training, Management, Microsoft Office, Electronics, Test Equipment, Security, Program Management, Security Clearance, Military, Windows, Customer Service, Information Assurance, Radar, Computer Hardware, Telecommunications, Air Force, Technical Writing, Team Building, Testing, Quality Assurance, Research, Process Improvement, Supervisory Skills, AN/TSC-94, AN/FSC-78, Writing, Web Design, Digital Communications, Database Administration, MS-DOS, Novell, Charts, Operation, Programming, Problem Solving, Cisco, Administration, Linux, Outlook, Analysis, HTML, Operating Systems, Spectrum Analyzers, Network Analyzer, Routers, Laser Printers, Desktop Computers, GPS Devices
Education
Macon State College 2005 — 2009
Bachelor of Science, Business & Information Technology
Middle Georgia State University 2003 — 2005
Associate of Science, Business Administration
Community College of the Air Force 1975 — 1991
Associate of Science, Electronic Systems Technology
Clearfield Area High School 1970 — 1975
Diploma, Vocational Certificate, Electronics
CompuCom May 2013 - October 2013
Ritch Durnford Lawyers January 2013 - February 2013
Eastern College October 2011 - December 2012
IC Nagoya 1997 - 2011
Saito Kogyo 1995 - 1995
Various Institutes of Higher Learning 1989 - 1995
CB Pak Inc. 1987 - 1988
Dalhousie University 1984 - 1986
Fisheries and Oceans Canada 1983 - 1983
Skills
Microsoft SQL Server, Networking, Technical Support, Network Security, SharePoint, Cisco Routers, Enterprise Architecture, Hardware, Servers, Windows Server, Windows 7
Education
Dalhousie University 1979 — 1983
BSc, Computing Science
Eastern College 2011 — 2013
Information Systems Specialist+ Diploma
Xerox Corporation July 2015 - Present
Expert Global Solutions May 2015 - July 2015
Scholastic July 2014 - July 2015
Schaeffler April 2012 - October 2012
CompuCom October 2011 - April 2012
Bordertown Casino and Bingo November 2009 - September 2011
Missouri Army National Guard August 2006 - June 2011
TEKsystems 2003 - 2008
Skills
A+ Certified, Servers, Networking, Help Desk Support, Security, Operating Systems, Windows 7, Troubleshooting, VMware, Information Technology, Windows Server, Computer Hardware, Laptops, Cisco Technologies, Windows, Printers, XP, Computer Repair, Windows XP, Software Installation, System Deployment, Customer Service, Routers, Technical Support, Network Administration, Information Assurance, Workstations, DHCP, Configuration Management, System Administration, Group Policy, Active Directory, Hardware, Cabling, Network Security, Computer Security, Server Administration, Wireless Networking, Hardware Support, Desktop Computers, Linux, Leadership, Microsoft Exchange, Antivirus, VPN, Remote Desktop, LAN-WAN, Microsoft Technologies, Training, Microsoft Office
Education
Crowder College 2012 — 2012
Associate of Arts and Sciences (AAS), Computer and Network Support Technology
NorthWest Arkansas Community College 2001 — 2003
Infomation Systems Networking
Community College of the Air Force 1995 — 1999
Management Information Systems, General
Tri-city 1986 — 1994
High School Diploma, General
Driven Performance Brands December 2014 - Present
Jeld-Wen June 2012 - December 2014
CompuCom June 2012 - June 2012
MTI College December 2011 - December 2011
Volume Press 2010 - 2010
State of California 2008 - 2010
Rapid Solutions Group 2003 - 2008
Skills
Windows, Troubleshooting, Windows 7, Computer Hardware, Microsoft Windows 98, Computer Repair, Operations Management, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Hardware, Human Resources, EPA Regulations, CompTIA A+ Certification, Windows Vista, Windows XP Pro, windows 2000, Malware Analysis, Virus Removal, Computer Maintenance, Equipment Maintenance, Equipment Repair, Equipment Installation, Academic Writing, Public Speaking, Microsoft Access, Microsoft PowerPoint, OSHA Regulations, Ebay Sales, Website Creation, XP, Program Management, Operating Systems, Networking, Windows XP, System Administration, Access
Education
Columbia Southern University 2013 — 2015
Bachelor of Science (BS), Occupational Health & Safety
OSHA 1910 Standards Training for the General Industry 2014 — 2014
Certificate of Completion, OSHA 1910 Standards, A
OSHA 30-hr Hazard Recognition Training for General Industry 2014 — 2014
OSHA Regulations and Implementation, A
MTI College 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, 3.97 GPA
CompuCom March 2013 - Present
Flying Colors Broadcasts November 2010 - March 2013
HB Communications October 2001 - November 2010
VTEL October 1995 - October 2001
Skills
Microsoft Office, Account Management, Customer Service, Vendor Management, Team Leadership, Project Management, Social Media, Cross-functional Team..., Public Speaking, Program Management, Access, Business Analysis, Windows, Visio, Product Management, Change Management, Team Management, Risk Management, Microsoft Excel, Strategic Planning, Fundraising, Call Center, Team Building, Troubleshooting, Microsoft Word, Tandberg, AV, Video Conferencing, Streaming Media, Crestron, Cabling, Integration, Leadership, Unified Communications
Education
Community College of the Air Force 1990 — 1993
Associate of Arts and Sciences (A.A.S.), Electronic System Technology
CompuCom January 2013 - June 2014
Cvs rollout center May 2012 - January 2013
Mashed Technologies June 2010 - April 2012
Salame Pizzeria July 2009 - January 2011
Skills
Computer Hardware, Troubleshooting, Operating Systems, Windows Server, Active Directory, Networking, POS, IT Consulting, Windows XP, Printers, Software Installation, Technical Support, Hardware, Network Administration, Servers, Windows 7, XP
Education
Johnson and Wales University 2012 — 2014
Bachelors, Computer and Information Sciences and Support Services
Community College of Rhode Island 2008 — 2012
Associate Degree, Computer Networking
Insight March 2014 - Present
CompuCom January 2013 - March 2014
CompuCom January 2012 - January 2013
CompuCom March 2006 - January 2012
Sarcom March 2005 - March 2006
Sarcom September 2003 - March 2005
CompuCom May 1999 - March 2003
CompuCom 2001 - 2003
XLConnect/Xerox Connect 1994 - 1999
Byteback Computers 1991 - 1994
Skills
Windows 7, Technical Support, Software Documentation, Hardware, Laptops, Help Desk Support, Laser Printers, Desktop Computers, Hardware Support, Customer Satisfaction, CRM, Training, Customer Service, Customer Support, Management, Leadership, Windows 7 Migration, Xerox Printers, Desktop Deployment, Microsoft Excel, Microsoft Word, CompTIA A+ Certification, Service Now, Troubleshooting, Information Technology, Vendor Management, IT Management, Process Improvement
Education
NC Weslyan College
Community College of the Air Force
Computer Networking Program I administer and troubleshoot DNS and DNS clients; implement local security policies; create local user and group accounts; manage user accounts and groups. Furthermore, I Install and troubleshoot PC components and Windows XP, 2003, and 2007.Deployment EngineerTEKsystemsMay 2014 - Present
CompuCom December 2013 - April 2014
Smart Technology Services July 2013 - November 2013
Skills
Microsoft Office, Windows 7, Windows XP Pro, Professional..., Computer Hardware, Active Directory, Troubleshooting, DNS, Management, Windows Vista, Windows Server, Customer Service, Windows XP, Help Desk Support, Computer Repair, System Administration, Lotus Notes, OS X, Operating Systems, Computer Maintenance, Software Installation, Networking, BMC Remedy, Microsoft Exchange, Citrix, Hardware Support, Technical Support, Access, DHCP, SharePoint, Service Desk, Network Administration, VPN, Windows, Routers, Databases, Wireless Networking, Computer Security, Security, Servers, Hardware
Education
Urban Prep Charter Academy 2007 — 2011
High school diploma, Computer Software Engineering
Computer Systems Institute
Associate's degree, Information Technology
Activu August 2007 - December 2012
Activu Corporation January 2007 - December 2012
CompuCom June 2002 - July 2007
Skills
Networking, Windows, Troubleshooting, Integration, Vendor Management, Hardware, Visio, Cloud Computing, Project Management, Active Directory, Projectors, Video Conferencing
Education
County College of Morris 1994 — 1997
Associates, Graphic Design
Jefferson Township Highschool 1990 — 1993
Diploma
PC Age
MCSE/MCP, Information Technology, Certification
CompuCom July 2004 - Present
Pfizer Inc July 2004 - Present
Party City Corporation October 2002 - July 2004
Pfizer Inc January 2001 - October 2002
Benjamin Moore and Company January 1999 - January 2000
Borg Warner Service January 1998 - January 1999
Benajamin Moore and Company January 1997 - January 1998
Skills
Servers, Windows Server
Education
County College of Morris
DIPLOMA, DATA SUPPORT
Fairleigh Dickinson University Computer Career Institute
INFORMATION SYSTEM
The Chubb Institute
CompuCom October 2014 - February 2015
CompuCom IT Workforce Solutions January 2014 - September 2014
Victor Crumbley Repairs September 2003 - February 2014
Easter Seals August 2002 - September 2003
Child Development Council of Franklin County October 1999 - June 2002
Skills
Non-profits, Customer Service, Calibration & Validation, Supply Chain, Computer Proficient, Conflict Resolution, Coping Skill, Sterilization (SIP), Critical Thinking, Timely Decision Making, Documentations, Goal Setting, Analytic Problem Solving, Report Writing, Environmental Heath &..., Stress Management, Process Controls, Standard Operating..., Self-motivated Team..., Troubleshooting, CFR & cGMP, Technical Support, Personal Protective..., Public Speaking, Community Outreach, Leadership, Microsoft Office, PowerPoint, Leadership Development, Microsoft Excel, Software Installation, Windows 7, Windows Vista, Process Control, Point of sale..., Nonprofits, XP, Hardware, Management, Printers, Networking, System Administration, Time Management, Computer Maintenance, Laptops, Computer Repair, CompTIA A+ Certification, A+ Certified, Hardware Installation, Windows XP Pro
Education
Ohio Christian University 2013 — 2014
Bachelors, Leadership & Ministry, 3.15 GPA
PerScholas Institute Of Technology 2012 — 2013
Comptia A+ Certified, IT
Columbus State 2012 — 2012
Technical Certificate, Biotechnology, 3.54
Columbus State Community College
Associate Technical Services Degree, Mental Health/ Mental Retardation/ Early Childhood Education
Telenetwork August 2010 - August 2014
CompuCom 2011 - 2011
Best Buy May 2009 - November 2009
United States Air Force August 2006 - June 2007
Skills
Active Directory, Microsoft Office, Windows, Troubleshooting, Desktop Support, Linux/Unix, Home Networking, IP Networking, Wireless Networking, Technical Support, Operating Systems, XP, System Deployment, Computer Hardware
Education
Community College of the Air Force 2007 — 2008
Associates in Applied Science, Electronics
Augusta High School 2002 — 2006
Diploma
CompuCom June 2008 - Present
FirstGroup America 2008 - 2011
FirstGroup America 2008 - 2011
Siemens IT Solutions June 2007 - June 2008
FedExpress Business Solutions, LLC November 1999 - June 2007
Donatos Pizza May 1994 - May 1999
Skills
XP, Printers, Active Directory, Windows Server 2003, Windows 7, DNS, Hubs, LAN/WAN, Ethernet, DHCP, Routers, Hardware, Switches, TCP/IP, Cabling, Mac OS X, Access, Word, PowerPoint, Excel, Adobe Creative Suite, Flash, QuarkXPress, Wiring, Computer Hardware, Troubleshooting, Servers, Windows, Windows Server, Lotus Notes, Operating Systems, Desktop Support, Laptops, Cisco, VMware, HP, Software Installation, VPN, Workstations, Windows XP Professional, A+ Certified, Antivirus, Microsoft Excel, Help Desk Support, Technical Support, Computer Repair, Norton Ghost, Windows XP, OS X, LAN-WAN
Education
ITT Technical Institute 2005 — 2008
Associates, Computer Networking System (CNS)
Columbus College of Art & Design 1991 — 1996
Collazo's Computer Consulting August 2009 - Present
Tri-State Hydraulics/Synerfac April 2012 - September 2014
Sarcom June 2013 - June 2013
CompuCom June 2012 - June 2012
Skills
Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Computer Hardware, Windows 7, HTML, Machining, Teamwork, Access, Visio, Software Documentation, Databases, Programming, Java, Outlook, SQL, Windows XP, CSS, JavaScript, Operating Systems, Networking, Windows Server, Active Directory, Computer Repair, Technical Support, Hardware, System Administration, Network Administration, Software Installation, Network Security, Servers, Database Administration, Microsoft SQL Server, Web Development, Printers, Laptops, Windows Vista, Computer Maintenance, IT Operations, Routers, XML, Maintenance, Computer Security, Call Centers, Security, System Deployment, Help Desk Support
Education
Community College of Allegheny County 2014 — 2014
Certificate, Computer Forensics
Community College of Allegheny County 2011 — 2013
Associate's degree, Information Technology
New horizons computer learning center 2009 — 2009
Diploma, Help Desk
Geek Squad March 2014 - Present
Vega-Bytes June 2012 - Present
CompuCom August 2014 - March 2015
Skills
Backstage managing, Sales rep, Data backup and..., Desktop repair, Laptop repair, General computer repair, planner and coordinator, Network..., Operating Systems, Computer Hardware, Hardware, Printers, Servers, Troubleshooting, Software Installation, Technical Support
Education
ABC Adult School 2010 — 2012
Certificate of Technician training in Network+, A+ Computer repair program
Cypress College
Nuclear Chemistry and World Religions
CompuCom October 2013 - Present
ThankYouHub.Com May 2011 - September 2013
Ramquest June 2011 - 2013
Metlife January 2011 - June 2011
Baylor Health Care System November 2007 - July 2009
Scor Reinsurance February 2007 - November 2007
Lagardere January 2006 - July 2006
Skills
Microsoft SQL Server, Databases, T-SQL, SQL, Software Development, Agile Methodologies, .NET, VB.NET, C#, XML, JavaScript, HTML, Visio, Access, SDLC, SharePoint, CSS, Business Analysis, Oracle, Experienced Business..., Web Development, Data Warehousing, Crystal Reports, Business Intelligence, Visual Studio, VBA, SSIS, ASP.NET, Business Objects, Database Design, Scrum, Software Documentation, Web Services
Education
Columbia University in the City of New York
B.A., Biology
CompuCom December 2010 - Present
NYC Department of Education February 2008 - July 2010
Skills
System Administration, Computer Systems..., Programming, VMware Infrastructure, Network Administration, Databases, Windows Server, Group Policy, System Deployment, Data Center, Computer Hardware, Network Security, Active Directory, Help Desk Support, Servers, Software Installation, VMware ESX
Education
CUNY New York City College of Technology 2008 — 2012
Bachelor's degree, Computer Science
American Family Insurance July 2015 - Present
Kimberly-Clark June 2014 - October 2014
Blue Buffalo Co November 2013 - July 2014
Dental Health Products, Inc. April 2013 - May 2014
Nielsen December 2012 - January 2013
CompuCom February 2012 - March 2012
IBM November 2010 - November 2011
Black Forest Restaurant LLC October 2010 - October 2010
Thario Building Services May 2010 - October 2010
America's Service Line February 2009 - March 2009
Skills
Troubleshooting, Software Documentation, Operating Systems, Technical Support, People Skills, Marketing, Databases, Budgets, Access, Linux, Networking, Training, Windows, Software Installation, Servers, Integration, Windows 7, SQL, Hardware, Help Desk Support, Active Directory, Testing, Business Analysis, Program Management, Customer Service, Windows Server, Microsoft Office, Management, Leadership, Cisco Technologies, Sales, Microsoft Word, Windows 8, Windows 8.1, Windows XP, Oracle, Apple Safari, iOS, OSX, Printers, Microsoft Project, Problem Solving, Team Building, Teamwork, System Administration
Education
Concordia University-Wisconsin 2014 — 2015
Bachelor's degree, Business Administration and Management, General
Lakeland College 2011 — 2011
Bachelor, Computer Science
St. Norbert College 2007 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northeast Wisconsin Technical College 2003 — 2007
Associate of Applied Science, Computer Networking
CompuCom September 1999 - Present
CompuCom January 2005 - March 2011
Target January 2002 - January 2005
Garland Independent School District August 1996 - July 1999
Skills
Operations Management, Customer Service, Customer Relations, Process Improvement, Inventory Management, Team Building, Team Leadership, Leadership, Budgets, Vendor Management, Cross-functional Team..., Management, Troubleshooting, Program Management, Customer Satisfaction, Training, Business Analysis, Business Process..., Project Management
Education
Concordia University-St. Paul 2004 — 2006
Masters, Organizational Management
North Dakota State University 1989 — 1994
Bachelor of Science (BS), Education
CompuCom February 2011 - September 2015
IBM April 2009 - February 2011
Volt VMC April 2007 - January 2008
Descartes Systems Group December 2004 - February 2007
BlackBerry 2004 - 2004
NCR Corporation 2004 - 2004
Skills
Technical Support, Active Directory, Hyper-V, System Administration, Access, Server Administration, Networking, Help Desk Support, Microsoft Servers, Windows XP, Windows Server, VMware, DNS, Servers, Computer Hardware, Windows 7, Windows 8.1, Windows Azure, Office 365, GNS3, Cisco ASA, Cisco Routers, SharePoint Server, Troubleshooting
Education
Conestoga College
Computer Software Engineering
Sheridan College
Computer Programming
The Coca-Cola Company May 2013 - Present
Coca-Cola Refreshments June 2011 - May 2013
Executive Coaching Group January 2011 - March 2011
Prolinx Services April 2010 - August 2010
CompuCom June 2006 - February 2010
United States Air Force January 1976 - January 2004
Skills
Six Sigma, Project Management, Process Improvement, Cross-functional Team..., Business Process, Program Management, Continuous Improvement, Procurement
Education
University of Arkansas 1996 — 1998
Master of Science, Operations Management
Southern Illinois University 1988 — 1990
Bachelor of Science, Industrial Technology
Community College of the Air Force 1980 — 1986
Associates Applied Science, Avionics Technology
Air Force Institute of Technology
Test & Evaluation Suitability Course
Breakthrough Management Group
Six Sigma Black Belt
Villanova University
Lean Six Sigma
Villanova University
Masters Certificate Project Management
MCPc November 2013 - Present
CompuCom February 2011 - October 2013
KeyBank September 2001 - February 2011
KeyBank 1998 - 2001
Skills
Active Directory, Disaster Recovery, Lotus Notes, Windows Server, Vendor Management, Process Improvement, SharePoint, IT Management, System Administration, ITIL, Troubleshooting, Servers, Visio, Incident Management, Business Analysis, VMware, Software Documentation, Technical Support, XP
Education
Cuyahoga Community College 1995 — 1997
CompuCom September 2014 - Present
R5 Schools January 2014 - September 2014
Skills
Networking, Software Installation, Microsoft Office, Computer Hardware, Microsoft Excel, Customer Service, Computer Repair, Cisco Technologies, Wireless Networking, Python, C, Computer Security, Windows, Windows 7, Operating Systems, Troubleshooting, Public Speaking, Windows Server
Education
Crowder College 2012 — 2014
Associate's degree, Computer and Information Sciences and Support Services
universal technical institute houston tx 1999 — 2000
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Philips Healthcare February 2015 - Present
Todays Offset February 2002 - February 2015
CompuCom March 2007 - December 2014
Geeks On Site June 2012 - 2014
Skills
Pc Technician, A+ Certified, Computer Hardware, Printers, Windows Server, Active Directory, XP, Servers, Windows 7, Laptops, Network Administration, Software Installation, Hardware, DNS, Troubleshooting, Computer Repair, Cisco Technologies, Information Technology, Technical Support, Antivirus, Wireless Networking, DHCP, Routers, Help Desk Support, HP, Microsoft Certified..., Group Policy, System Deployment, LAN-WAN, Windows XP, CompTIA A+, Microsoft Office, Networking
Education
Cuyahoga Community College 2013 — 2015
Associate of Science (A.S.), Computer Hardware Networking
Lakeland Community College 2011 — 2012
Cisco
CompuCom August 2013 - Present
Sportography by Lifetouch May 2014 - August 2014
Year Up Chicago October 2012 - August 2013
CompuCom February 2013 - July 2013
Rainbow PUSH Coalition January 2013 - 2013
Columbia College Chicago September 2011 - July 2012
Skills
Windows 7, Microsoft Office, Technical Support, Hardware, PowerPoint, HTML, Photography, Troubleshooting, Windows XP, Software Installation, Information Technology, Software Documentation, Public Speaking, Windows, Video Editing, Teamwork, Access, XP, Microsoft Word, Networking, Film Production, Computer Hardware, Critical Thinking, Video, Time Management, Camera, OS X, Laptops, Data Entry, Software, Film, Illustration, Computer Repair, Social Networking, Help Desk Support, Editing, Social Media, Outlook, Windows Vista, Computer Maintenance, Operating Systems, Mac, Photoshop, Microsoft Office 2007, System Administration, Camera Skills, Short Films
Education
Year Up Chicago 2012 — 2013
Information Technology
Columbia College Chicago 2011 — 2012
Photography, Freshman
MetLife October 2013 - September 2014
City of Durham October 2013 - November 2013
CompuCom August 2013 - September 2013
Millennium Pharmacy Systems 2011 - 2012
ITW 2007 - 2011
Daydream theatre 2005 - 2010
CVS Caremark Corporation 2006 - 2007
Cox Communications 2005 - 2006
State of Rhode Island 2004 - 2005
Skills
Technical Support, Servers, Software Installation, Active Directory, Routers, CISCO Networking,..., Ghost, Rapid Deploy,..., CAT5 and COAX Wiring, VPN, Hardware firewall..., POS Hardware deployment..., Computer Repair, HTML, Wireless Networking, Computer Security, Technical Writing, Microsoft Certified..., Linux, A+ Hardware Repair, Vantive Databases, Microsoft Office Expert, MCSE, Visual Basic programming, Web Hosting, Login Scripts, Computer Animation, Computer Network..., Point of Sale systems, ELO Touch technologies, BTS Paging systems, USM Cisco HCS, CUCDM, Lync, CRM, Remedy, ICOMS,..., VoIP protocols SIP, Telepresence, Oracle, SQL, and Access..., Remote Administation, Software Deployment, DNS, Firewalls, Switches, Hardware, Microsoft Office, Networking, Cisco Technologies, Troubleshooting, VPN
Education
Community College of Rhode Island 2003 — 2005
Computer Systems Networking and Telecommunications
La Salle Academy 1999 — 2003
High School, College Prep with Focus in Computer Science
CompuCom February 2014 - Present
IT consultant Self Employed January 2000 - Present
The Millennium Group August 2013 - February 2014
PFITech June 2011 - July 2012
Resource Management Solutions November 2008 - September 2009
Skills
Skilled in Cat 5..., Black Berry support., Call Center Supervisor..., OJT Trainer,..., Department Budget..., dell workstaion and..., A+ Certified..., Windows 7, Windows Vista, Windows XP Pro, window 2003 server, window 2003 sbs, window 2008 sbs, window exchange server, Microsofe office, Computer Hardware..., Computer Hardware..., Computer Repair, Computer Maintenance
Education
Community College of the Air Force 1977 — 1997
n/a, general, 3.0
gray high 1972 — 1976
general, general, 3.0
WellSystems March 2014 - Present
INETICO, Inc. April 2013 - March 2014
Humana June 2011 - April 2013
CompuCom November 2000 - July 2011
All Medical Personnel January 1998 - October 2000
SunTrust January 1994 - August 1997
Skills
Managed Care, HIPAA, Medicaid, Access, Outlook, Customer Satisfaction, Benefits Administration, Data Entry, HMO, Invoicing, Salesforce.com, Employee Benefits, Customer Service, Team Building, Leadership, Microsoft Office, Insurance, Healthcare, Microsoft Excel
Education
D G Erwin Technical Center 1993 — 1994
accounting
Thomas Jefferson High School 1991 — 1993
High School Diploma
D G Erwin Technical Center
Accounting
Jelira.com March 2012 - Present
Chase December 2007 - October 2010
MSI Custom Homes August 2005 - November 2007
Bank of America June 2004 - August 2005
BDA October 2002 - June 2004
Citi Financial June 2000 - April 2002
Computer sales 1999 - 2000
MarketSource Inc. January 1997 - September 1998
Compucom May 1994 - January 1997
Micrografx July 1990 - October 1991
Skills
Writing, Leadership, Team Building, Strategic Planning, Executive Management, Sales Management, Account Management, New Business Development, Project Management, Customer Service, Team Leadership, Marketing Strategy, General Contractor, Flooring, Residential Homes, Roofers, Computer Hardware
Education
Dallas Baptist University 2002 — 2003
Bachelor's degree, Broadcast Journalism
Texas Tech University 1981 — 1985
Broadcast Journalism
Crenshaw high school 1978 — 1981
Diploma
NCR Corporation May 2014 - Present
CompuCom June 2012 - April 2013
CompuCom November 2010 - July 2012
CompuCom Systems, Inc. March 2007 - November 2010
CompuCom November 2004 - March 2007
GE March 2003 - November 2004
GE March 2001 - March 2003
Skills
Vendor Management, Program Management, IT Management, SaaS, IT Operations, Enterprise Software, Data Center, Integration, Cloud Computing, IT Strategy, Management, Managed Services, Project Management, Cross-functional Team..., Process Improvement, Outsourcing, IT Service Management, Management Consulting, Customer Service, ITIL, Strategy, Change Management, PMP, Service Delivery, Business Development, Professional Services, Business Process..., Leadership, SDLC, Strategic Planning, IT Outsourcing, Six Sigma, Disaster Recovery, Incident Management, Contract Negotiation, Team Leadership, Storage, Active Directory, Enterprise Architecture, Project Portfolio..., Business Analysis, Information Technology, CRM, Business Intelligence, PMO, Product Management, Thought Leadership
Education
MIT Sloan School of Management 2011 — 2013
MBA
Cornell University 1983 — 1987
BA, Biological Science
Standard Communications Inc. November 2014 - Present
Nestle S.A. January 2014 - Present
Stefanini February 2013 - August 2013
Compucom September 2010 - December 2012
National City Bank 2000 - 2010
Car Temps USA 1999 - 2000
National City Bank June 1997 - December 1999
Penske Logistics 1994 - 1997
Leaseway Transparation 1986 - 1994
Skills
Disaster Recovery, Process Improvement, Troubleshooting, Microsoft Office, Servers, Networking, Telecommunications, Switches, Windows XP, Windows 7, Technical Support, Hardware, Routers, Testing
Education
Indiana Wesleyan University
BS, Business Management
Cuyahoga Community College
Associate of Arts
Bethany
CompuCom April 2015 - Present
US Bank January 2014 - January 2015
Verticial Limits Constructions September 2013 - December 2013
HealthSense, Inc. April 2013 - September 2013
University of Minnesota Physicians Group October 2012 - March 2013
MISource Inc- Contractor Verizion Wireless July 2012 - October 2012
Self Employed / TEK Systems: December 2009 - July 2012
PCS Technologies February 2011 - August 2011
Loffler Companies August 2008 - March 2009
Sprint-Nextel Wireless September 2007 - March 2008
Skills
Switches, Routers, VoIP, IP, VPN, Wireless, Telecommunications, Troubleshooting, CCNA, Networking, Firewalls, DNS, Software Installation, Technical Support, VLAN, WiMAX, DSL, Testing, T1, RF, Cisco Technologies, WAN, Cisco Routers, SIP, LTE, Wireless Networking, Cisco Call Manager, Network Administration
Education
Dakota County Technical College 2012 — 2013
Certification, Computer Systems Networking and Telecommunications
Dakota County Technical College 2011 — 2012
CCNA, Computer Systems Networking and Telecommunications
City of Euless, TX December 2008 - Present
Kelly Services August 2006 - December 2008
CompuCom November 2005 - July 2006
Progressive Insurance April 2002 - October 2005
Sprint October 1990 - July 2003
Paul G. Davis, Jr. D.D.S. PA dba Davis Family Dental Care 1984 - 1996
Paul G. Davis, Jr. D.D.S. PA dba Davis Family Dental Care 1984 - 1996
Skills
Customer Service, BPI, Workers Compensation, Employee Relations, Performance Management, Adjusters, Risk Assessment, Operational Risk, Property & Casualty..., General Insurance, New Hire Training, New Hire Orientations, New Hire Paperwork, Background Checks, Development & delivery..., Business Process..., Human Resources, Policy, Local Government, FMLA, Risk Management, Temporary Placement, Benefits Administration, Government, Analysis, Employee Benefits, Training, Employee Training, Leadership Development, Leadership, Employment Law, Administration, Organizational..., Mediation
Education
Dallas Baptist University 1999 — 2001
BA, Communication, Business Administration
Trinity High School 1985 — 1988
Texas Tech University
(Self-employed) May 2014 - Present
Town of Stonington October 2012 - May 2014
Agfa Healthcare May 2009 - November 2012
Women and Infants Hospital October 2008 - May 2009
Comsys October 2007 - October 2008
Agfa Healthcare October 2006 - October 2007
CompuCom July 2003 - July 2006
Computer Aid 1998 - 2000
Skills
PACS, HL7, DICOM, EHR, Informatics, Healthcare Information..., Troubleshooting, RIS, EMR, HIPAA, Windows Server, Integration, Hospitals, Software Documentation, Digital Imaging, Testing, Medical Devices, VMware, Radiology, Process Improvement, Medical Imaging, Healthcare, Hardware, Visio, Software Implementation, Analysis, Technical Support, IHE, Cardiology, System Administration
Education
State University of New York College at Plattsburgh 1990 — 1992
Community College of the Air Force
Security Administration
Mon Yough Community Service December 2012 - Present
UPMC December 2012 - Present
COMPUCOM SYSTEMS January 1998 - August 2012
Compucom Systems January 1998 - August 2012
CompuCom 1998 - 2012
Compucom Systems January 2009 - January 2010
Compucom Systems January 2006 - January 2009
PCC Composites January 1997 - January 1998
PCC COMPOSITES January 1993 - January 1998
RIDC Industrial January 1993 - January 1997
Skills
Technical Support, Troubleshooting, Software Installation, Hardware, Networking, Printers, Windows 7, Windows Server, Active Directory, Servers, Windows XP, Operating Systems, System Administration, Microsoft Exchange, Computer Hardware, Help Desk Support, Management, VPN, Network Administration, VMware, Wireless, TCP/IP, Information Technology, Laptops, DNS
Education
Community College of Allegheny County
Mechanical Engineering Technology
CCAC 1986 — 1987
DNF, Mechanical Engineering, 3.7
CGF LLC January 2014 - August 2015
CGF LLC January 2014 - June 2015
BMW Manufacturing (Contractor) January 2012 - December 2013
CompuCom May 2010 - January 2012
YH America February 2010 - May 2010
AIMCO - PC Architecture January 2008 - February 2010
Direct Group North America May 2006 - January 2008
South Carolina School for the Deaf and Blind March 2006 - April 2006
Parker Hannifin December 2005 - March 2006
Ogletree Deakins August 2005 - November 2005
Skills
Computer Hardware, XP, Active Directory, Servers, Windows 7, Help Desk Support, Network Security, VPN, Norton Ghost, ITIL, Networking, Windows Server, Operating Systems, Software Installation, Software Documentation, Troubleshooting, SCCM, Technical Support, VMware, Windows, Network Administration, IT Management, IT Operations, Data Center, Group Policy, Hardware, Integration, Security, System Deployment, TCP/IP, Visio, Information Technology, Laptops, Printers, Testing, Access, System Administration, SharePoint, BMC Remedy, Microsoft Technologies, HP, IT Service Management, Wireless Networking, Vendor Management, Business Process, Incident Management, Training, Antivirus, VBScript, Windows XP
Education
The Chubb Institute 2001 — 2001
Diploma
Airman Leadership School
Community College of the Air Force
Associates of Applied Science
WholeStack Solutions April 2015 - Present
US Air Force Reserve July 2013 - June 2015
CompuCom March 2014 - April 2015
SMS Systems Maintenance Services October 2011 - March 2014
Midcontinent Communications August 2010 - August 2011
United States Air Force October 2006 - August 2010
Skills
Cisco Routers, CCNA, CCNP Security, CEH, CHFI, Microsoft Certified..., Hacking, Penetration Testing, Network Security, Firewalls, Cisco Nexus, Security, Cisco IOS, Disaster Recovery, Cisco Technologies, TCP/IP, Network Design, Servers, VPN, Networking, Troubleshooting, Network Administration, Active Directory, Data Center, Windows Server
Education
Western Governors University 2012 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
Embry-Riddle Aeronautical University 2008 — 2010
Bachelor of Science (BS), Technical Management
Community College of the Air Force 2007 — 2008
Associate of Science (A.S.), Criminal Justice
Accenture Software October 2013 - Present
Mortgage Cadence April 2013 - October 2013
Bank of America May 2011 - October 2012
CoServ Electric May 2010 - April 2011
CompuCom August 2009 - December 2009
Capgemini September 2007 - August 2009
AIKS 2004 - 2006
Skills
SDLC, Systems Analysis, Analysis, Project Delivery, Requirements Analysis, Business Analysis, Business Intelligence, Integration, SharePoint, E-commerce, Vendor Management, Visio, Requirements Gathering, Agile Methodologies, Enterprise Architecture, solution architect, ASP.NET, Java j2ee, Microsoft SQL Server, Oracle, C++, ITIL v3 Foundations..., Pega PRPC
Education
Concordia University 1999 — 2001
Masters, Computer Science
Lockheed Martin February 2014 - Present
Lockheed Martin February 2013 - February 2014
Triumph Aerostructures - Vought Aircraft Division August 2011 - January 2013
Vought Aircraft Industries, Inc. August 2007 - July 2011
Vought Aircraft Industries, Inc. May 2001 - July 2007
CompuCom March 2000 - April 2001
Bell Helicopter January 1999 - February 2000
University of Texas at Arlington September 1997 - December 1998
Skills
Affirmative Action..., Employee Relations, Employee Benefits, I-9 Compliance, Legal Compliance, Union Relations, Labor Relations, Compensations, Leave of Absence..., Staffing Coordination, PeopleSoft, Onboarding, Six Sigma, Recruiting, Temporary Placement, Talent Acquisition, Taleo, Deferred Compensation, FMLA, Personnel Management, Employment Law, HRIS, Employee Training, Human Resources, Union, Grievances, Analysis, Training, Organizational..., Employee Recognition, Succession Planning, Performance Management, EEO, Talent Management, HR Policies, Job Evaluation, New Hire Orientations, Benefits Administration, Employee Engagement, Compensation & Benefit, College Recruiting, Applicant Tracking..., Policy, Employee Handbooks, Leadership, Management, Workforce Planning, EEOC, Internet Recruiting, Affirmative Action
Education
Dallas Baptist University 2009 — 2010
MBA, Human Resources
The University of Texas at Arlington - College of Business 1997 — 1999
BBA, Management
University of North Texas 1995 — 1997
Business Administration and Management, General
CompuCom 2010 - Present
AlbanySalsa.com Dance Studio 2001 - 2012
Pitney Bowes - Business Insight July 2010 - September 2010
Taconic Farms March 2003 - July 2010
Alltel Information Services June 2002 - March 2003
Alltel Information Services April 2001 - June 2002
Alltel Information Services March 2000 - April 2001
Matthew Bender March 1999 - March 2000
Lockheed Martin - Enterprise Information Systems June 1996 - March 1999
Skills
Business Process..., Strategic Planning, Agile Project Management, Risk Mitigation, MIS, Service-now.com, Project Management, ITIL Certified, Certified Project..., PMP, Scrum
Education
Cornell University 2005 — 2006
Certificate, Management Development/Management Studies
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1996 — 2000
Master of Science, Information Systems Management
Siena College 1992 — 1996
Bachelor of Science, Computer Science
VoiceGlance February 2014 - Present
CompuCom August 2013 - February 2014
CompuCom April 2013 - August 2013
Shoreline Arts Alliance September 2012 - April 2013
Freelance Temp Assignments October 2011 - August 2012
Stellar Services April 2011 - October 2011
Marymount Manhattan College April 2008 - June 2010
MTV, Digitas, and USA Weekend Magazine October 2006 - March 2008
National Geographic Society March 2004 - October 2006
Guava NYC Post Production Editing House June 2001 - March 2004
Skills
Organizational..., Computer Proficiency, Office Administration, Event Planning, Online Research, Database Admin, Coordinating Events, Problem Solving, Strategic Planning, Bookkeeping, Marketing, Editing, Proposal Writing, Event Management, Newsletters, Research, Proofreading, Management, Advertising
Education
Connecticut College 1992 — 1996
BA, English
waterford high school 1985 — 1989
First Quality Enterprises June 2015 - Present
CompuCom May 2010 - Present
CompuCom October 2014 - June 2015
CompuCom November 2005 - May 2010
Base 2 Technologies July 2001 - November 2005
Skills
Active Directory, Servers, Windows Server, Technical Support, Troubleshooting, Windows 7, Windows XP, VMware, Computer Hardware, Disaster Recovery, ITIL, Virtualization, VPN, Laptops, Hardware, Help Desk Support, Microsoft Exchange, SharePoint, IT Service Management, Integration, Software Documentation, Software Installation, Microsoft Technologies, IT Operations, System Deployment, Incident Management, Microsoft Certified..., Operating Systems, DNS, DHCP, Service Desk, Printers, System Administration, TCP/IP, IT Management, Information Technology, Windows, A Certified, Service Management, Data Migration, Infrastructure
Education
Community College of Philadelphia 2013 — 2015
Management Information Systems, Management Information Systems, General
Pennco Tech-Bristol 2000 — 2001
Associate's degree (Specialized Business Degree), Computer Programming
CompuCom April 2015 - Present
AREVA NP March 2014 - September 2014
EPA February 2014 - March 2014
Hewlett-Packard September 2012 - December 2013
AFIT, Wright-Patterson October 2011 - August 2012
United States Air Force March 2011 - September 2011
United States Air Force February 2011 - March 2011
United States Air Force August 2005 - January 2011
United States Air Force February 2004 - August 2005
United States Air Force July 2001 - February 2004
Skills
Bilingual, Fiber Installation..., Network Administrator, DHCP Administrator, Computer Hardware..., Project Managers, Remedy Administrator, SQL Administrator, EMC SAN Administration, Configuration Manager, Windows Server Admin, Exchange Administrator, SMS Administrator, SCCM Administrator, Firewall Administrator, eEye Retina, Blackberry Enterprise..., Copper Cabling, DIACAP Accreditation, DHCP, DIACAP, Windows Server, Active Directory, Microsoft Exchange, Air Force, Security+, Network Security, Switches, SQL, Security Clearance, Routers, Network Administration, System Administration, Servers, Firewalls, Computer Hardware, Troubleshooting, Military, Networking, HP, Storage Area Networks, Operating Systems, CompTIA Security+
Education
Community College of the Air Force 1998 — 2002
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance, 3.4
Rustburg High School
Bear Staffing Services August 2015 - Present
CompuCom October 2013 - August 2015
Broadway Theatre of Pitman January 2013 - November 2013
Madame Tussauds March 2009 - October 2009
Berry & Associates P.C. May 2008 - October 2008
The Metropolitan Opera March 1998 - October 2007
Radio City Christmas Spectacular October 1998 - January 2006
Philadelphia Museum of Art October 1993 - March 1998
Skills
Event Planning, Nonprofits, Fundraising, Management, Theatre, Editing, Event Management, Entertainment, Arts Administration, Performing Arts, Acting, Budgets, Proofreading, Research, Public Speaking, Training
Education
Cortiva Institute-Pennsylvania School of Muscle Therapy 2011 — 2012
Diploma, Massage Therapy/Therapeutic Massage, 4.0
Virginia Commonwealth University 1988 — 1990
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General
Performing Arts School of Philadelphia 1986 — 1988
Theatre
CompuCom May 2012 - Present
GREATER ST. LUKE DAYCARE CENTER June 2011 - October 2011
Pep Boys December 2008 - November 2010
Skills
Training, Network Engineering, Troubleshooting, Photoshop, Automotive, Cisco Technologies, Inventory Management, Microsoft Office, Microsoft SQL Server, Microsoft Exchange, Network Administration, Client Liaison, Databases
Education
Peirce College 2014 — 2016
Bachelor's degree, Information Technology
ITT TECHNICAL INSTITUTE 2011 — 2013
Associates Degree, Computer Networking, 3.4 GPA
Community College of Philadelphia 2008 — 2010
Automotive Technology
Evolver February 2015 - Present
Mapfre October 2012 - January 2015
Columbia Tech January 2012 - June 2012
Denovo October 2010 - July 2011
CompuCom March 2008 - January 2010
Department of Interior at NBC July 2006 - January 2008
Great Western Bank February 2005 - November 2005
Skills
Active Directory, VMware, vSphere, Citrix, Windows 7, Lotus Notes, Networking, Wyse, VPN, Juniper, Windows XP, Windows 2000, Windows Server, Computer Hardware, Groupwise, BMC Remedy, Troubleshooting, Servers, Software Installation, DNS, DHCP, Operating Systems, Outlook, Peregrine, Remedy Ticketing System, Technical Support, Hardware, Laptops, Information Technology, Visio, Printers, Windows, Security, TCP/IP, Remote Desktop, Switches
Education
Mesa Community College 2014 — 2015
Associates in Business
Community College of Denver 1997 — 1998
Certification, CICS
CompuCom August 2007 - Present
Computer Tech. February 2007 - August 2007
Micro SystemEnterprises June 2001 - February 2007
Skills
Troubleshooting, XP, Windows 7, Computer Hardware, Technical Support, Windows XP, Many years of senior..., Servers, Active Directory, Printers, HP, CompTIA A+, IT Service Management
Education
Columbia Business School 1976 — 1978
ms, business
NCR Corporation July 2015 - Present
CompuCom October 2014 - Present
Falcon Plastics Inc December 2010 - October 2014
Skills
Injection Molding, Computer Information..., Six Sigma, Windows Server, Laptops, Plastics, Troubleshooting, Manufacturing, ISO, Computer Hardware, Machine Tools, Public Speaking, Hardware, Microsoft Office, Printers, Technical Support, Continuous Improvement, Root Cause Analysis, Kaizen, 5S, Servers, Lean Manufacturing
Education
Dakota State University 2000 — 2010
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
CompuCom July 2012 - December 2014
Hewlett-Packard September 2007 - January 2011
Skills
Computer Hardware, Software Installation, Technical Support, Troubleshooting, HP, Semiconductors, Laptops, Project Management, Field Service, Customer Service, Microsoft Office, Servers, Operating Systems, Testing, Printers, Storage, Hardware, Electronics, Manufacturing, Windows XP, Windows, Computer Repair, Management, Process Improvement, Team Building, Public Speaking, Leadership, PowerPoint
Education
Wilberforce University 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Social Work, 3.1
Cuyahoga Community College 1991 — 1994
Associate of Arts and Sciences (AAS), Drug Abuse and Counseling, 3.2
CompuCom October 2007 - Present
Geocentric Strategy Consulting December 2005 - September 2007
Kinetics August 2002 - December 2005
Kinetics February 2001 - August 2002
US Army and Multiple Firms (Early Career) May 1992 - January 2001
Skills
Cross-functional Team..., Project Portfolio..., Enterprise Software, IT Service Management, Leadership, Program Management, Project Management, Business Analysis, Integration, Management, Business Development, PMO, PMP, Vendor Management, Business Strategy, IT Strategy, Management Consulting, Consulting, Process Improvement, Building Relationships, Strategy, Executive Management, Solution Selling, Product Management, Strategic Planning, Operations Management, IT Management, Risk Management, Service Delivery, Strategic Partnerships, Business Transformation, Governance, Systems Thinking, SDLC, Integrative Thinking, Project Delivery, Scrum, Sprint Planning, Agile Methodologies
Education
Sunset Learning
Sunset Learning
Cornell University 1987 — 1992
BS
Thunderbird School of Global Management 2004 — 2006
MBA
CompuCom August 2013 - Present
VoicesByBill October 2011 - Present
Trinity Mother Frances Hospitals and Clinics June 2013 - August 2013
Tyler Junior College January 2012 - August 2013
Koprema March 2011 - January 2012
Diebold-ISS September 2002 - March 2011
Raynet Electronics Inc April 2000 - August 2002
Computerland of Tyler November 1998 - April 2000
Complete Business Systems May 1998 - November 1998
Internet Tyler July 1997 - April 1998
Skills
Voice Over, Computer Repair, Printer Support, Computer Hardware..., Electronics Repair, Hardware Installation, Computer Building, IBM PC, Dell Desktops, Laser Printers, Computer Hardware, HP, Troubleshooting, SSD, Notebooks, Storage, Epson, SCSI, Zebra, Hardware, Hard Drives, Device Drivers, Testing, USB, Printers, Computer Maintenance, Laptops, Software Installation, Windows XP, Networking, Wireless Networking, Desktop Computers, WAN, Dell Computers
Education
Tyler Junior College 2012 — 2013
WAN Technology-AAS, WAN Technology, 4.0
International Correspondence Schools 1997 — 1998
Diploma, PC Repair
Community College of the Air Force 1977 — 1980
Electronice, Radar Repair
CompuCom February 2014 - Present
T-Mobile February 2000 - July 2013
SunCom Wireless February 2000 - February 2008
Skills
Windows 7, Microsoft Certified..., Troubleshooting, Windows, Active Directory, MCITP, Disaster Recovery, Windows Server, Network Security, Network Administration, BMC Remedy, Telecommunications, System Deployment, System Administration, Servers, VPN, Switches, TCP/IP, MCSA, Routers, Wireless Networking, Network Design, Technical Support, Cisco Technologies, LAN-WAN, DNS, DHCP, Help Desk Support, Remote Desktop, SCCM, CompTIA, Operating Systems, VMware ESX, Firewalls, Blackberry Enterprise..., VMware, VoIP, Software Installation
Education
Saint Leo University
BA, Business & Computer Information Services
Community College of the Air Force
Associates, Aircraft Maintenance Technology
CellInfo, LLC May 2015 - Present
CompuCom January 2014 - January 2014
Brewster Academy May 2013 - August 2013
Romney for President September 2012 - November 2012
La Forge Casino Restaurant 2011 - 2012
Skills
PHP, jQuery, HTML, CSS, MySQL, JavaScript, Ruby on Rails, C++
Education
Curry College 2014 — 2017
Bachelor's Degree, Information Technology, Sophomore
Endicott College 2013 — 2014
Bachelor of Science (BS), Computer Science, Freshman
Brewster Academy 2009 — 2013
High School Diploma
Small Office Networks. April 2015 - Present
BayCare Health System January 2013 - April 2015
Hillsborough Area Regional Transit Authority (HART) September 2012 - November 2012
CompuCom February 2012 - September 2012
Hillsborough Area Regional Transit Authority (HART) August 2011 - November 2011
CompuCom August 2010 - March 2011
Fujitsu November 1998 - October 2009
United States Air Force May 1978 - May 1998
Skills
Hardware, Software Installation, Computer Hardware, Troubleshooting, Laptops, Technical Support, Operating Systems, A+ Certified, Printers, Security, Computer Repair, XP, Microsoft Office, TCP/IP, Dell Desktops, IBM PC, Workstations, DHCP, HP, Hardware Support, Servers, Integration, System Deployment, DNS, Windows 7, Desktop Support, Norton Ghost, Peripherals, RAM, Antivirus, Hard Drives, Problem Solving, Network Hardware, Scanners, Toshiba, Viruses, Malware Analysis, Spyware, Repairing, Technical Training, Windows Server 2003, Routers, Switches, Windows Server, WAN, Cabling, McAfee, Compaq, Symantec Antivirus, Windows 8.1
Education
Community College of the Air Force 1998 — 1998
A.S, Electronic Systems Technology, 3.0
C. Leon King High School 1974 — 1977
High School Diploma, College Studies
Namely 2015 - Present
Wayside Technology Group 2013 - 2015
Alpha Sigma Phi Fraternity, Zeta Nu Chapter, Alumni Association 2012 - 2015
Alpha Sigma Phi Fraternity, Zeta Nu Chapter, Montclair State University 2009 - 2015
CompuCom 2012 - 2013
Wegmans Food Markets 2005 - 2013
Student Government Association of Montclair State University 2008 - 2012
Skills
Namely, SaaS, Marketing, Salesforce.com, Solution Selling, Sales Process, Consulting, Cold Calling, Lead Generation, Social Selling, Sales Growth, Sales Management, Sales Operations, Account Management, Management, New Business Development, Competitive Intelligence
Education
Concordia University-St. Paul 2013 — 2015
MA, Leadership and Business Management
Montclair State University 2008 — 2012
BA, Humanities and Social Science
Lean Six Sigma
Six Sigma Yellow Belt Certification
JMBok Academy (Certified Project Management Institute Provider)
Project Management Course (35 Educational Hours)
Manalapan High School 2004 — 2008
Jonathan Bowen Real Estate LLC July 2010 - Present
CompuCom June 2015 - August 2015
Modis-Contract with The Commonwealth of Massachusetts-(DCF) July 2014 - December 2014
Boston Medical Center November 2013 - April 2014
Partners HealthCare January 2013 - November 2013
VarZero April 2011 - September 2011
Audio Incorporated July 2008 - December 2008
Royal Finishing Co January 2006 - December 2007
Lee County Health Department July 2005 - January 2006
Bruce L Schiner Law Firm June 2003 - December 2003
Skills
Computer Literate, Wordpress, Information Technology, Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, PowerPoint, Customer Service, Outlook, Windows, Photoshop, Public Speaking, Sales, Social Networking, Research, Troubleshooting, WordPress, Technical Support, Management, Networking
Education
Curry College
Bachelor of Science Degree, Information Technology
CompuCom April 2009 - Present
Dell February 2007 - November 2008
Skills
Active Directory, Disaster Recovery, Windows Server, VMware, Servers, ITIL, Virtualization, Data Center, IT Management, Microsoft Exchange, IT Operations, VPN
Education
CUNY New York City College of Technology 2001 — 2004
BS, Computer Science
CompuCom February 2014 - Present
CompuCom September 2012 - February 2014
NETVIEW, INC. February 2011 - September 2012
Sarcom February 2008 - September 2012
Skills
A+ Certified, Laptops, Printers, Computer Hardware, Windows 7, XP, Hardware, Troubleshooting, Software Installation, Computer Repair, DNS, DHCP, Lexmark Printers, Xerox Printers, HP Printers, TCP/IP, Virtualization, Wireless Networking, Switches, Windows XP, Microsoft Exchange, Dell Computers, Workstations, Technical Support, Remote Desktop, Operating Systems, HP, Disaster Recovery, Routers, Networking, Help Desk Support, System Deployment, System Administration, CompTIA A+
Education
Cuyahoga Community College 1979 — 1983
Associates, IT
Virginia College January 2015 - Present
CompuCom December 2014 - Present
Abacus Solutions Group November 2011 - November 2014
Kaplan University December 2007 - November 2011
United States Air Force January 2004 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning, Negotiation, Editing, Java, Active Directory, Troubleshooting, Technical Support, System Administration, Windows 7, Network Security, Software Installation
Education
Kaplan University 2007 — 2011
Master's degree, Information Technology
Community College of the Air Force 2004 — 2006
Associate's degree, Civil Engineering
Park University 2002 — 2006
Bachelor's degree, Management/ Information Systems
Robert E. Lee High School 1999 — 2002
Advanced High School Diploma
Giant Eagle January 2012 - Present
K&L Gates June 2011 - January 2012
CompuCom December 2010 - June 2011
Best Buy October 2006 - December 2010
Skills
C++, Java, A+ Certified, ACE, Blackberry, Word, Outlook, Microsoft Office, Active Directory, Citrix, Access, Microsoft Word, HTML, Customer Service, Troubleshooting, PowerPoint, CSS, Technical Support, WordPress, Microsoft Excel, Windows 7, Computer Hardware, Management, Computer Network...
Education
Community College of Allegheny County 2006 — 2009
Associate, General Studies
Montour HS 2002 — 2006
High School Diploma, General Studies
CompuCom October 2012 - Present
State of NY Metropolitan Transportation Authority June 2012 - October 2012
Harvey Nash June 2012 - September 2012
iGotITtoo May 2012 - September 2012
Per Scholas Institute for Technology March 2012 - June 2012
Fiber Clean of PA May 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, Budgets, C++, C, Public Speaking, Editing, Strategic Planning, Java, Negotiation, Troubleshooting
Education
Per Scholas Institute for Technology 2012 — 2012
CompTIA A+ Certification, Computer Technology/Computer Systems Technology
Community College of Philadelphia 2009 — 2012
Associate's degree, Computer Information Systems/Information Technology
NCR Corporation May 2015 - Present
CompuCom May 2014 - May 2015
CompuCom January 2014 - May 2014
CompuCom, Inc. January 2014 - March 2014
NCR Corporation October 2010 - December 2013
CompuCom, Inc September 2010 - October 2010
GLOBAL STAFFING AGENCY August 2010 - October 2010
SELF-EMPLOYED July 2003 - January 2009
NORTHROP-GRUMMAN June 1999 - July 2003
Northrop Grumman Aerospace Systems May 1999 - July 2003
Skills
Software Installation, Hardware, Troubleshooting, Help Desk Support, Windows XP, Computer Hardware, DHCP, Networking, Wireless Networking, Technical Support, BMC Remedy, Printers, Computer Repair, Leadership, Customer Service, Citrix, Servers, Microsoft Office 2007, PowerPoint, Information Technology, Computer Security, Microsoft Certified..., Windows, Technical Writing, Microsoft Powerpoint..., Lexmark Printers, Microsoft Office, Windows 7
Education
Northwest Arkansas Community College 2010 — 2010
none, Microsoft Office Specialist 2007 Certification
Northwest Arkansas Community College 2009 — 2009
none, Microsoft Office 2007 course
Community College of the Air Force 1996 — 1998
none, Business & Leadership
SYLVANIA NORTHVIEW HIGH SCHOOL 1983 — 1987
Airman Leadership School
Community College of the Air Force
NORTHWEST ARKANSAS COMMUNITY COLLEGE
SGI GLOBAL EDUCATION SERVICES
Confidential June 2015 - Present
BlackLine January 2015 - June 2015
ServerLogic Corporation September 2013 - January 2015
SoftSource Consulting September 2012 - September 2013
COMFORCE November 2009 - September 2012
CRM Technology June 2005 - November 2009
Pomeroy IT Solutions September 2002 - September 2005
COMSYS November 1999 - July 2002
CompuCom January 1996 - October 1999
Skills
Technical Recruiting, Leadership, Recruiting, Internet Recruiting, Applicant Tracking..., Benefits Negotiation, Sourcing, Temporary Placement, Employee Relations, College Recruiting, Interviews, Cold Calling, Screening Resumes, Talent Acquisition, Contract Recruitment, Staffing Services, Talent Management, Human Resources, Networking, Training, Staff Augmentation, Screening, Executive Search, Employee Training, Vendor Management, Hiring, CRM, Onboarding, Management, Temporary Staffing, Consulting, Information Technology, LinkedIn
Education
Concordia University-Portland
Bachelor's Degree, Business Administration
Southern Oregon University
McKesson Specialty Pharmacy October 2014 - Present
Creativizion Media Design Co. March 2010 - Present
VHA January 2006 - January 2014
BASIC Magazine May 2005 - November 2007
Pacificare of Texas January 2002 - January 2006
CompuCom January 1999 - August 2001
Skills
Microsoft Access, Microsoft Excel, Process Improvement, Data Analysis, Technical Documentation, Training, Creative Solutions, Business, Visio, Business Analysis, Project Management, Crystal Reports, SharePoint, SQL, Business Objects, Software Documentation, Microsoft Office, Analytics, Technical Writing, MicroStrategy Reporting, Adobe Creative Suite, Copywriting, Creative Writer, Creative Direction, Sketching, Requirements Analysis, Analysis
Education
Dallas Baptist University 2007 — 2011
BAS, Communication Technology
MicroTek 2006 — 2006
Certification, MicroStrategy Reporting
Integra Solutions 2005 — 2005
Certification, Business Objects 6.5
SAS Institute 2003 — 2003
Certification, SAS Programming
Richland Community College 1998 — 2001
AAS, Computer Information Systems
Kaipac, Inc. April 2015 - Present
Clear C2, Inc. November 2012 - Present
Clear C2, Inc. February 1999 - November 2012
Clear Technologies 1998 - February 1999
NEC America June 1997 - January 1999
CompuCom Systems, Inc. June 1995 - February 1997
CompuCom 1995 - 1997
Skills
Software Development, Enterprise Software, Management, CRM, High Availability, Cloud Computing, Integration, .NET, SOA, Web Applications, Requirements Analysis, Enterprise Architecture, Web Services, SaaS, XML, Visual Studio, T-SQL, System Architecture
Education
Dallas Baptist University 1999 — 2001
MIS, Computer Science, Management
Novartis April 2013 - Present
Alcon Labs 2010 - 2013
Alcon Laboratories, Inc 2001 - 2010
Compucom 1997 - 2001
Skills
Windows Server, 21 CFR Part 11, MS Project, VMware, Change Control, Project Management, Vendor Management, Quality Assurance, Disaster Recovery, IT Management, Integration, SDLC, FDA, ETL, ERP, Cognos, Business Process, Citrix, GxP, Servers, Software Documentation, Information Technology, Computer System..., Data Warehousing, Help Desk Support, IT Strategy, IT Service Management, Data Center, Process Improvement, ITIL, JD Edwards, SQL, Pharmaceutical Industry, Change Management, SharePoint, Visio, Validation, Business Intelligence, Enterprise Architecture, Data Analysis, Project Portfolio..., System Deployment, Microsoft SQL Server, Data Management, Data Modeling, Infrastructure, Requirements Analysis, Active Directory, Databases, Virtualization
Education
Dallas Baptist University
Bachelor's degree, Arts and Sciences
Missouri State University 1989 — 1993
Genesis10 February 2013 - March 2013
Genesis10 May 2012 - May 2012
CompuCom January 2011 - January 2012
KeyBank 2010 - 2011
KeyBank 2009 - 2010
KeyBank 2007 - 2008
KeyBank 2004 - 2007
KeyBank 2002 - 2004
KeyBank 1996 - 2001
The Future Now/Intelligent Electronics March 1992 - March 1996
Skills
Disaster Recovery, Active Directory, Lotus Notes, Troubleshooting, XP, Windows, Software Documentation, Computer Hardware, Computer Repair, Printers, Technical Support, Servers, Microsoft Office, Customer Satisfaction, Blackberry, Network Administration, Desktop Deployment, Problem Solving, End User Training, Windows Server, Vendor Management, ITIL, VMware, Customer Service, Help Desk Support, HP, Software Installation, Windows XP, Networking, Laptops, Operating Systems, Desktop Computers, System Administration, Information Technology, Remote Desktop, System Deployment, Citrix, Windows 7, Microsoft Exchange, SharePoint, DNS
Education
Cuyahoga Community College 1982 — 1986
Electrical/Electronic Engineering
Cleveland Central Catholic 1978 — 1982
High School Diploma
Avantstar July 2006 - Present
Thomson West September 2006 - July 2007
CompuCom January 1999 - September 2006
Education
Concordia College 1993 — 1998
Mathematics
KeyCorp February 2008 - Present
CompuCom 2001 - 2008
GE IT Solutions May 2000 - 2001
Inacom 1999 - 2000
Vanstar Corporation December 1994 - May 1999
United States Air Force December 1982 - September 1992
Skills
Disaster Recovery, Hardware, Cloud Computing, Data Center, Integration, IT Management, Troubleshooting, A+ Certified, Cisco Technologies, System Administration, Servers, Windows Server, Networking, Routers, Program Management, DNS, Active Directory, Operating Systems, Unix, Windows, HP, Security
Education
Community College of the Air Force 1982 — 1992
Schalmont High School, Schalmont Middle School, Jefferson Elementary School, Schonowe Elementary School
Phenomenal Networks August 2011 - Present
CompuCom 2009 - 2011
TEK Systems October 2008 - October 2009
Eschelon Telecom/Integra Telecom April 2000 - June 2008
Education
Crown College 1994 — 1996
Tyco International November 2012 - Present
CDG, a Boeing Company February 2010 - November 2012
CompuCom April 2005 - February 2010
Skills
Process Improvement, Project Management, Business Analysis, Troubleshooting, Cross-functional Team..., Vendor Management, Integration, SharePoint
Education
CUNY New York City College of Technology 2003 — 2005
Bachelor of Technology (B.Tech.), Computer Information Systems
CUNY New York City College of Technology 1999 — 2003
Associate of Science (A.S.), Computer Science
KeyCorp May 2005 - Present
CompuCom December 1994 - October 2004
CompuCom Systems 1992 - 2002
Skills
Management, Sales, Business Strategy, Customer Satisfaction, Mergers & Acquisitions, Continuous Improvement, Manufacturing, Vendor Management, ITIL, Hardware, Business Analysis, Disaster Recovery
Education
Cuyahoga Community College 1988 — 2000
Dell February 2014 - Present
Hewlett-Packard 2014 - Present
Robert Half Technology 2010 - Present
CompuCom September 2013 - December 2013
Digital Optics Inc November 2011 - May 2013
TIAA-CREF 2013 - 2013
Merck/Schering-Plough Pharmaceuticals August 2009 - July 2011
CompuCom March 2009 - August 2009
Yellowpages.com 2007 - 2009
Skills
Laptops, Printers, Desktop Support, A+ Certified, Computer Hardware, Workstations, Software Installation, Windows 7, XP, Active Directory, Hardware, Troubleshooting, Servers, HP, Windows Server 2003, Cabling, Routers, Switches, Operating Systems, Deployment, Cisco, Disaster Recovery, ITIL, Windows, SLA, WAN, Storage, TCP/IP, Wireless Networking, Call Center, Computer Repair, Network Security, POS, Database Administration, VoIP, Customer Service, Linux, Testing, Problem Solving, Customer Relations, Process Improvement, Microsoft Office, Inventory Management, Electronics, Windows XP Professional, HTML, Telecommunications, Account Management, Windows Server, Administration
Education
ECPI 2006 — 2007
AAS, Information Technology
CUNY New York City College of Technology
Netbotz 2002 - 2005
Xerox Connect 1999 - 2002
CompuCom 1995 - 1999
The Future Now 1991 - 1995
JWP - Information Systems February 1988 - June 1991
Education
Columbia Engineering
Churches in Covenant International 2005 - Present
Northrop Grumman 2003 - 2005
CompuCom 2000 - 2002
Greyhound Lines, Inc. 1995 - 2000
Skills
Project Management, IT Management, Infrastructure..., ITIL, Strategic Planning, Business Development, Leadership, Telecommunications, Team Leadership, Management, Vendor Management, Team Building, Security, Strategy, Information Technology, Leadership Development, Recruiting, Troubleshooting, Infrastructure, Integration, Disaster Recovery, Process Improvement, Active Directory, System Administration, Risk Management, Social Networking, Change Management, Program Management, Coaching, CRM, Budgets, Project Planning, Software Documentation, Consulting, Cross-functional Team..., Data Center, IT Strategy, Managed Services, Nonprofits, Fundraising, Technical Support
Education
Dallas Baptist University 1995 — 2002
MBA, Management
Novartis Consumer Health (Contracted through CDA) January 2014 - Present
Novartis Pharmaceuticals (Contracted through CDA) January 2013 - December 2013
Novartis Consumer Health January 2012 - December 2012
Getronics July 1982 - July 2011
CompuCom July 1982 - July 2011
Skills
IT Service Management, Active Directory, Troubleshooting, Windows, HP, Service Management, Integration, Process Improvement, IT Management, Servers, Technical Support, Service Delivery, Business Analysis, IT Strategy, Cisco Technologies, Windows 7, Disaster Recovery, Vendor Management, Data Center, Management, Project Management, Operating Systems, Windows Server, Hardware, Windows XP, IT Operations, Help Desk Support, XP, Citrix, Program Management, Outsourcing, Cross-functional Team..., Change Management, Incident Management, Microsoft Exchange, PMP
Education
County College of Morris 1974 — 1976
associates, Computer Technology/Computer Systems Technology
Weichert, Realtors August 2015 - Present
Verizon Wireless March 1997 - July 2015
CompuCom September 1995 - March 1997
CH2M HILL October 1989 - September 1995
Skills
LTE, Wireless, Telecommunications, Juniper, Network Security, Security, CDMA, IDS, Checkpoint, IP, Cellular Communications, 4G, TCP/IP, Network Engineering, Location Based Services, Network Design, MPLS, VoIP, Ethernet, Simulations, Mobile Devices, Networking, Network Architecture, Routers, Routing, Switches, Juniper Technologies, Troubleshooting, Cisco Technologies, Firewalls, Wireless Networking, System Deployment, Computer Network..., Integration, Testing, VPN, Data Center, Infrastructure
Education
County College of Morris 1989 — 1991
AAS, Electronic Engineering
HP November 2012 - Present
AMD January 2002 - October 2012
AMD December 2001 - October 2012
VOLT TECHNICAL SERVICES @ AMD January 2000 - January 2002
Robert Half Technology June 2000 - November 2000
One Source Micro January 2000 - June 2000
COMPUCOM SYSTEMS, INC / BOSCH BRAKING SYSTEMS January 1999 - January 2000
BOSCH BRAKING SYSTEMS January 1998 - January 2000
CompuCom April 1997 - October 1999
Skills
RedHat, Suse, Debian, Fedora, Dhcpd, Rsync, OpenSSH, Xen, KVM, Kickstart, PXE, TFTP, XenServer, Virtuozzo, Parallels, NFS, SMB, Ubuntu, RHEL, VMware ESX, vSphere, vCenter, VMware Workstation, Hyper-V, Virtual PC, Shell Scripting, Vi, Bash, Cron, Linux server..., Windows Server, Windows 7, FTP, Apache, Bind, Proftpd, Ruby, Debugging, Perl, VMware, Linux System..., Operating Systems, Linux, Servers, Virtualization, Scripting, Testing, Hardware, Python, Test Automation
Education
Georgia Southern University - College of Business Administration 1994 — 1997
BBA, MIS
County College of Morris
Associate of Arts (A.A.)
Georgia Southern University
Bachelor, Business Administration / Management Information Systems
Intuit June 2015 - Present
Hewlett-Packard June 2012 - June 2015
HP Enterprise Services September 2010 - June 2012
Hewlett Packard February 2001 - September 2010
CompuCom June 1998 - February 2001
United States Air Force January 1994 - June 1998
Skills
Program Management, Strategic Planning, Customer Relations, Risk Management, Vendor Management, Telecommunications, Planning, MS Project, Process Improvement, Budgeting, Microsoft Office, Excel, Software Development, Integration, Process Engineering, Operations Management, Customer Service, Problem Solving, Project Planning, Management, Software Documentation, ITIL
Education
The University of Texas at Dallas 1999 — 2003
Master's Degree, Telecommunications Management
Creighton University 1989 — 1993
Bachelor's Degree, Computer Science
Self-Employed May 2011 - Present
CompuCom May 2008 - April 2011
Getronics May 1999 - June 2008
Skills
Software Development, IT Management, Project Management, Banking, Collaborative Problem...
Education
Cornell University - Johnson Graduate School of Management 1968 — 1970
MBA, Finance
Cornell University 1964 — 1969
BS, ME, Electrical Engineering
THS, Inc. July 2008 - Present
Custom Cable January 2007 - June 2008
Compucom 1992 - 1998
Education
County College of Morris 1979 — 1981
chemistry
Britax Child Safety, Inc. 2008 - Present
Piedmont Technical Systems 2002 - 2012
Tyco/Scott Health & Safety 2005 - 2008
CompuCom 2005 - 2008
Carolina Container Company 2002 - 2004
Charter Communications 2001 - 2002
Wave Communications/Durocom/Volaris Online 1999 - 2001
General Instrument Corporation 1995 - 1998
United States Air Force 1985 - 1994
Mississippi Air National Guard 1983 - 1985
Skills
Servers, Network Security, Networking, VPN, Software Installation, Troubleshooting, Microsoft Exchange, DNS, Windows 7, Network Administration, Routers, Technical Support, Windows Server, Active Directory, VMware, Cisco Routers, Network Architecture, Hardware, Computer Hardware, Switches, VMware ESX, IT Service Management, SharePoint, System Administration, Network Hardware, TCP/IP, Virtualization, Firewalls, System Deployment, Cisco Technologies, Customer Service, Operating Systems, Citrix, Wireless Networking, SAN, Network Engineering, VMware Infrastructure, DHCP, Product Lifecycle..., VoIP, Group Policy, Antivirus, Fortinet 300C, Mitel 3300, HP Procurve, Technical Documentation, Unitrends, Disaster Recovery, Mobile Devices, Data Center
Education
University of West Alabama 1980 — 1985
BS (x2), Computer Science, Business Administration
Community College of the Air Force 1994 — 1994
Associate's Degree, Avionic Systems Technology
Burrell Behavioral Health September 2013 - Present
CompuCom January 2012 - October 2012
CompuCom October 2010 - November 2010
Jack Henry & Associates May 2007 - October 2010
Mid-Missouri Tech Center September 2005 - April 2006
Bass Pro Shops June 2002 - August 2005
Minneapolis Club 1980 - 1983
Skills
Computer Software..., Software Installation, Computer Hardware..., Hardware Installation, Troubleshooting, Windows, Windows XP Professional, windows vista, Windows 7, Microsoft Office, Microsoft Office 2003, Microsoft Office 2007, microsoft office 2010, Adobe Acrobat, Laptops, Printers, Active Directory, Documentation, Problem Solving, Hardware, Operating Systems, Wireless, Computer Hardware, computer software, Internet Explorer, Norton Ghost, Ghosting, HTML, Customer Service, Lotus Notes, Eudora, Outlook, Network Security, PowerPoint, Quality Assurance, TCP/IP, Desktop Support, Laser Printers, Windows Vista, Servers, Technical Support, XP, Windows Server, Microsoft Exchange, Software, Software Documentation, Customer Satisfaction, Organizational..., Basics of Unix, CompTIA A+ Certification
Education
Dakota County Technical College 1999 — 2001
Computer Systems Networking and Telecommunications
Hennepin Technical College 1999 — 2001
Computer Systems Networking and Telecommunications
CompuCom July 2004 - Present
Pfizer Inc July 2004 - Present
Pfizer June 2004 - Present
Party City Corporation October 2002 - July 2004
Pfizer Inc January 2001 - October 2002
Benjamin Moore and Company January 1999 - January 2000
Borg Warner Service January 1998 - January 1999
Borg Warner January 1997 - January 1998
Skills
Active Directory, Business Analysis, Microsoft Exchange, Windows Server, DNS, Servers, Vendor Management, Switches, Hardware, Troubleshooting, Software Installation, Technical Support, TCP/IP, Network Administration, Citrix
Education
County College of Morris
DIPLOMA, DATA SUPPORT
Fairleigh Dickinson University Computer Career Institute
INFORMATION SYSTEM
The Chubb Institute
UPMC Package HandlerFedEx Ground2010 - 2011
CompuCom 1992 - 2001
Skills
Visio, Customer Service, Healthcare Information..., Troubleshooting, Process Improvement, Windows Server, Software Documentation, HIPAA, Six Sigma, Active Directory, Help Desk Support, EHR, Networking, Project Management, VMware, Disaster Recovery, SharePoint, Citrix, HP Service Manager, Prezi, Servers, Development & delivery..., Management, Technical Training, Access, Training, Systems Analysis
Education
Robert Morris University 1995 — 1998
Community College of Allegheny County 1991 — 1993
The Metamorphosis Group, Inc. July 2015 - Present
Jet Aviation July 2011 - July 2015
Compucom August 2005 - May 2011
Enterprise Rent-A-Car 2001 - 2003
Kaiser Permanente 1998 - 2000
Kaiser Permanente 1998 - 2000
US Army May 1985 - December 1991
United States Air Force May 1983 - May 1985
Skills
System Administration, Windows Server, Active Directory, Troubleshooting, Servers, SCCM, Microsoft Exchange, VMware, Windows 7, Technical Support, Disaster Recovery, Customer Service, Windows, Microsoft Office, Nessus, Security, IT Management, Customer Satisfaction, Software Installation, Computer Hardware, Windows XP, Network Administration, VMware ESX, Cisco UCS, Cisco Call Manager, Hardware, TCP/IP, WDS, MDT, VPN, Research
Education
Columbia College 2011 — 2015
Bachelor of Science (B.S.), Management Information Systems
Columbia College 2011 — 2015
Bachelor of Science (B.S.), Business Administration
Barrister Global Services Network January 2015 - Present
Advantage Technical Resourcing January 2013 - Present
CompuCom 2010 - 2014
IT Help Desk Support August 2001 - October 2004
Skills
Microsoft Certified..., Windows Server, Laptops, Software Installation, Servers, Operating Systems, DNS, DHCP, TCP/IP, Troubleshooting, Integration, Firewalls
Education
QuickCert Online training 2010 — 2011
MCITP, Certifications Microsoft
Cuyahoga Community College 2002 — 2010
Computer Certification, A+ Net+ MCP MCSA and MCITP
Cuyahoga Community College, Cleveland 2000 — 2010
B; B, Major
Cuyahoga Community College 2000 — 2003
MCSA, Mcrosoft Certified Professional, 2.8
Nova Technologies of Ohio
Nova Technology of Ohio Inc
Microsoft May 2014 - Present
CompuCom 2012 - 2014
CompuCom 2010 - 2012
CompuCom 2006 - 2010
Northwest Arkansas Community College 2005 - 2006
Intrepid Traveler Enterprises 1995 - 2005
Skills
Troubleshooting, Technical Support, Active Directory, BMC Remedy, Windows 7, Servers, Windows Server, VMware, Help Desk Support, Computer Hardware, XP, ITIL, IT Strategy, Windows XP, Process Automation, Dell Computers, System Automation, Network Administration, Wireless Networking, Programming, Disaster Recovery, Windows, IT Service Management, Software Installation, Laptops, Virtualization, A+ Certified, Operating Systems, System Administration, Software Documentation, DNS, System Deployment, Integration, Printers
Education
NorthWest Arkansas Community College 2003 — 2005
Dual Associate of Applied Science Degrees, Networking and Office Systems Support, Graduated Summa Cum Laude both degrees.
Community College of the Air Force 1987 — 1990
Associate of Applied Science, Applied Electronics - Avionic Systems Technology
Donaldson August 2014 - Present
CompuCom August 2011 - June 2014
CompuCom December 2011 - March 2012
U.S. Bank October 2011 - December 2011
Rels Settlement Services July 2011 - October 2011
3M April 2011 - October 2011
Lender Processing Services, Inc. (LPS) June 2009 - May 2011
CoreLogic, Bloomington MN October 2008 - June 2009
Guaranty Bank April 2008 - October 2008
U.S. Bank September 2006 - April 2008
Skills
Troubleshooting, Software Documentation, SharePoint, Customer Service, Mortgage Lending, Banking, Training, Active Directory, Visio, Management, SharePoint Designer, Microsoft Excel, Computer Hardware, Call Centers, Project Coordination, Project Management, Process Improvement, Critical Thinking, Business Analysis, Business Workflows, Change Management, InfoPath, OneNote, Technical Writing, Project Status Reporting, Leadership, Analysis, Statistical Data..., Storage Systems, Business Intelligence, SharePoint workflows, SharePoint Developer
Education
Dakota County Technical College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator, A
Inver Hills Community College Inver Grove Heights 2010 — 2012
Business Administration and Management, General, A
Centriq Training July 2008 - Present
CompuCom 2005 - 2007
CompuCom 2004 - 2005
Centriq University 2001 - 2003
IKON Technology Services 1999 - 2001
Education
Cowley College 1995 — 1997
AAS, Criminal Justice
KeyBank October 2011 - Present
CompuCom February 2011 - October 2011
KeyBank November 2008 - February 2011
KeyBank April 2007 - November 2008
MTD Products April 2004 - December 2007
Skills
ITIL, Disaster Recovery, IT Service Management, Lotus Notes, Active Directory, System Administration, Incident Management, Servers, Windows Server, Business Analysis, Troubleshooting, VMware, Capacity Planning, Windows, Virtualization, Service Delivery, XP, Software Documentation, Access, Vendor Management, Hardware, Networking, Technical Support, Process Improvement, Computer Hardware, SharePoint, Network Administration, Linux, Analysis, SQL
Education
ITT Technical Institute 2004 — 2006
Associate, Networking Technologies
Cuyahoga Community College 1994 — 1996
Associate, Business Management
DoD - Defense Security Service May 2013 - Present
United States Air Force Reserve June 2008 - Present
General Dynamics Information Technology August 2012 - May 2013
Epsilon Inc December 2010 - August 2012
CompuCom May 2010 - December 2010
Siemens IT Solutions and Services Pvt. Ltd. December 2008 - May 2010
Siemens IT Solutions & Services Pvt. Ltd. November 2004 - June 2008
CIGNA Healthcare January 2001 - November 2004
The City of Jersey City July 1998 - January 2001
Skills
CISSP, CISA, Information Security, Network Administration, Cisco Technologies, NISPOM, Security Clearance, CCNA, Information Security..., Network Security, Physical Security, Computer Security, ITIL Certified, STIG, HIPAA, Information Assurance, IT Audit, Information Security..., Information Protection, Computer Hardware, Hardware, DHCP, Group Policy, Networking, Windows XP, Windows 7, Windows, TCP/IP, Symantec Endpoint..., VMware Infrastructure, Juniper, Servers, Brocade, Fireberd, HPSM, Marimba, Polycom Video..., Sunrise T10, Solarwinds, Symantec Antivirus, Active Directory, Symantec Backup, TACLANE, Windows Vista, Technical Support
Education
New Jersey Institute of Technology 2003 — 2007
BS, Information Technology
Community College of the Air Force
Electronic Systems Technology
United States Air Force
Computer Systems Networking and Telecommunications
Defense Security Services
Professional Training
Allen Image August 2015 - Present
Datascan, LP June 2008 - July 2015
AT&T Mobility 1995 - 2007
CompuCom 1993 - 1995
Skills
Business Intelligence, SQL, Unix, Customer Service, Software Development, Software Documentation, Business Analysis, SDLC, Data Analysis, Visio, Data Warehousing, Integration, Leadership, Management, Sales, Project Management, Microsoft Office
Education
Dallas Baptist University
BBS, Business Administration
GINIA March 2014 - Present
Worldgate, llc May 2013 - February 2014
Accenture June 2010 - April 2013
Kellogg School of Management March 2009 - January 2010
CompuCom March 2008 - April 2009
Skills
Business Intelligence, Business Intelligence..., Microstrategy, Functional Testing, Test Planning, Data Warehousing, SDLC, PL/SQL, SQL, Microsoft SQL Server, Informatica, Oracle, Business Requirements, Requirements Gathering, Databases, Quality Center, Analysis, Integration, Business Analysis, Visio, Process Improvement, Application Support, ETL, Access, Troubleshooting, Requirements Analysis, Technical Support, User Acceptance Testing, System Testing, System Deployment, Regression Testing, Toad, Testing, SharePoint Designer, SharePoint
Education
Franklin University 2007 — 2008
Bachelor of Business Administration, Business Administration and HR
Columbus State 2006 — 2007
Associate's degree, Business Administration and Management, General
CompuCom August 2014 - Present
CompuCom May 2014 - Present
AECOM August 2009 - May 2014
Children's Technology Workshop August 2006 - September 2008
AECOM May 2007 - October 2007
AECOM May 2006 - October 2006
AECOM May 2005 - October 2005
Skills
GIS, Infrastructure, AutoCAD, Microsoft Office, MS Project, Project Planning, Project Management, Program Management, Proposal Writing, Sustainability, Bridge, Process Scheduler, CAD, Access, Analysis, Security, Windows Server, Active Directory, SharePoint, Disaster Recovery, Project Coordination, Contract Management, Civil Engineering, Microsoft Exchange, Architecture, Project Delivery, Feasibility Studies, Help Desk Support
Education
County College of Morris 2009 — 2010
Computer Science, Mathematics
Rowan University 2008 — 2009
Mathematics and Computer Science
County College of Morris
Mathematics
American Association of Motorcycle Injury Lawyers October 2003 - Present
CompuCom January 2001 - December 2001
MicroAge July 1997 - September 2001
WorldCom September 1991 - July 1996
Skills
Microsoft Office, Contract Negotiation, Customer Service, Legal Research, Project Management, Strategic Planning, Public Speaking, Litigation, Negotiation, Mergers, PowerPoint, Real Estate, Contract Management, Insurance, Sales, Government, Leadership, Policy, Outlook, Operations Management, Analysis
Education
Phoenix Career College 2002 — 2003
Certification, Paralegal
Community College of the Air Force 1986 — 1988
Associate of Arts and Sciences (AAS), Communication and Media Studies
CompuCom June 2014 - December 2014
Hardinge Inc January 2014 - July 2014
Outback Steakhouse January 2012 - June 2014
Skills
Microsoft Office, Active Directory, Windows Server, Computer Hardware, Windows 7, Windows, Customer Service, Troubleshooting, Windows XP, Servers, Network Administration, Help Desk Support, VMware, Software Installation, Network Security, Computer Repair, VPN, TCP/IP, DNS, Wireless Networking, Routers, Cisco Technologies, Switches, Printers, Visio, Firewalls, DHCP, System Deployment, Linux, Microsoft SQL Server, Team Leadership
Education
Alfred State College - SUNY College of Technology 2014 — 2016
Bachelor of Applied Science (BASc), Cyber Security
Corning Community College 2007 — 2010
Associate's Degree, Computer and Network Technologies
Tredroc Tire Service May 2013 - Present
Robert Half International 2011 - April 2013
Independent Contractor 2009 - 2011
Cole & Company 2005 - 2009
CompuCom 2001 - 2004
Jane Noblet & Associates 1999 - 2001
Skills
Financial Reporting, Accounting, General Ledger, QuickBooks, Account Reconciliation, Accounts Payable, Microsoft Office, JD Edwards, Great Plains Software, Meditech, NetSuite, Peachtree, Forensic Accounting, Bank Reconciliation
Education
Dallas Baptist University
Master of Business Administration (MBA), Accounting
The University of Texas at Arlington - College of Business Administration
Bachelor of Arts (B.A.), Accounting
Internal Revenue Service May 2010 - Present
Internal Revenue Service January 2010 - Present
Pinnacle Entertainment February 2005 - December 2009
Pinnacle Inc January 2005 - December 2009
UMC Hospital May 1999 - June 2004
FirstPlus Freedom January 1998 - April 1999
CompuCom January 1996 - February 1998
Skills
Active Directory, XP, Troubleshooting, VMware, Windows Server, Servers, Computer Hardware, IT Management, Disaster Recovery, Software Documentation, Software Installation, Databases, Technical Support, Networking, Security, Windows, Laptops, Help Desk Support, Hardware, Microsoft Exchange, VPN, Windows 7, Dell Computers, System Administration, Windows XP, Printers
Education
Edison State 1989 — 1992
AAS, Computers
Community College of the Air Force
: Master; E.S.C, Management major; Microcomputers and Microprocessors; Computer Science Electronics major
Procter & Gamble March 2014 - February 2015
CompuCom December 2011 - February 2014
House of Webster / Griffin's Foods November 2008 - November 2011
DASH Courier Service November 2003 - February 2008
StaffMasters October 2002 - November 2003
Motorola Solutions September 2000 - August 2002
PRG-Schultz June 1999 - September 2000
Listen Laboratory 1998 - 1999
United States Air Force April 1990 - March 1996
Skills
IT Hardware Support, Quality Assurance..., MS Excel spreadsheet..., Aircraft Database..., HAZMAT / Biohazard..., Logistics Management, Spreadsheets, Microsoft Excel, Telecommunications..., Aircraft, Networking, Customer Service, Process Improvement, Access, Troubleshooting, Leadership, Quality Assurance, Logistics, Team Leadership, Management, Training, Call Centers, Vendor Management, Team Building, Analysis, Inventory Management
Education
Webster University 2010 — 2011
M.B.A., Business Administration, 4.00 GPA
Webster University 2009 — 2010
Master of Arts, Human Resources Management, 4.00 GPA
University of Arkansas 1996 — 1999
Bachelor of Arts Degree, Sociology, 3.82 GPA
Community College of the Air Force 1993 — 1995
Associate of Applied Science Degree, Aircraft Systems Maintenance Technology
Snohomish County Sheriff's Office March 2014 - Present
Snohomish County Sheriff's Office September 1999 - March 2014
F1 Consultancy LTD / LLC January 2011 - Present
The Driver Training Group (SWERVE Driving School & 911 Driving School Franchise Corp.) December 2007 - January 2013
CompuCom August 2009 - January 2011
City of Kirkland January 1993 - September 1999
Sacramento County Sheriff's Department April 1990 - January 1993
United States Air Force 1987 - 1990
Skills
Patrol, Enforcement, Police, Criminal Investigations, Criminal Justice, Firearms, Crime Prevention, Law Enforcement..., Interrogation, Public Safety, Field Training, Leadership, Project Management, Security, Investigation, Law Enforcement
Education
Yuba College 1988 — 1990
Associate of Science (AS), Adminstration of Justice
Community College of the US Air Force 1987 — 1988
Criminal Justice/Police Science
ADP July 2013 - September 2014
CompuCom 2005 - 2008
Skills
Technical Support, Troubleshooting, VPN, Windows 7, Windows Server, Windows XP, XP, System Administration, Team Leadership, Software Installation, Software Documentation, Network Administration, Microsoft Office, Microsoft Exchange, Laptops, Help Desk Support, Hardware, Computer Hardware, Citrix, Active Directory, A+ Certified
Education
County College of Morris 1993 — 1995
Business Administration and Management, General
CompuCom April 2014 - Present
USDA Forest Service October 2006 - January 2010
Education
Concordia University
Computer Sciences Corporation October 2014 - January 2015
CompuCom January 2014 - August 2014
Insight Global September 2013 - January 2014
MurTech Consulting August 2013 - August 2013
SunGard Availability Services July 2013 - July 2013
SmartSource Technical Staffing April 2013 - July 2013
Geeks Onsite USA December 2012 - July 2013
Native Staffing April 2013 - May 2013
Metters, Inc. for Hewlett-Packard - ACES Contract June 2012 - August 2012
ComputerNet Resource Group for CompuCom May 2011 - July 2011
Skills
Troubleshooting, Operating Systems, XP, Windows, Microsoft Office, Engineering, AutoCAD, Outlook, Word, Excel, Documentation, CAD, Access, Computer Hardware, Construction, Photoshop, Customer Relations, Problem Solving, Windows Server 2003, WSUS, Customer Service, Desktop Support, Software Installation, Printers, PowerPoint, Active Directory, Windows 7, Visio, Supervisory Skills, Cisco, Workstations, Switches, Network Administration, Microsoft Word, Microsoft Excel, Windows Server, Technical Support, Software Documentation, System Deployment, Integration, Routers, Wireless Networking, Virtualization, HP, Information Technology, System Administration, Help Desk Support, Laptops, Networking, Cisco IOS
Education
Cuyahoga Community College 2012 — 2013
Cisco Certifications, Network, Voice and Wireless, --
DeVry University 1999 — 2004
B.S., Network Communications & Management
Northern Maine Technical College 1989 — 1992
Associates of Applied Science, Computer Engineering Technology
Military Technical Training Academy 1985 — 1986
Associates Civil Engineering Technology
Dallas Baptist University March 2009 - Present
Univision August 2000 - February 2009
Univision 2000 - 2009
CompuCom 1994 - 1998
Skills
Active Directory, Project Management, Windows Server, Tableau, Microsoft SQL Server, System Administration, Integration, Business Intelligence, Analysis, VMware Infrastructure, Troubleshooting, SharePoint, Cloud Computing, Access, ITIL v3 Foundations...
Education
Dallas Baptist University 2009 — 2011
MBA, Business Administration and Management, General
Dallas Baptist University
Webventus, LLC. / J.B. McCue Company May 2012 - Present
Cue-Metamon, LLC. July 2010 - Present
Cue Data Services July 2004 - July 2010
Servolift Eastern November 2002 - July 2004
CompuCom January 2001 - January 2002
Mercury Business Services September 1997 - January 2001
Optima Worldwide Shipping September 1990 - July 1997
Education
Curry College 2009 — 2013
Bachelor's degree, Business Management, Minor Human Resources, GPA 3.68 (Magna cum laude)
Tyco Integrated Security July 2015 - Present
CompuCom November 2011 - June 2015
The Children's Hospital of Philadelphia October 2010 - November 2011
Stradley Ronon December 2007 - June 2010
University of Pennsylvania May 2003 - December 2007
Skills
System Administration, Blackberry Enterprise..., MobileIron, Microsoft Exchange, Blackberry, iOS, Android, Active Directory, Windows 7, Troubleshooting, A Certified, Mobile Devices, Group Policy, Help Desk Support, Windows XP, VMware, Windows Server, Windows, Citrix
Education
Community College of Philadelphia
Shell Oil Company April 2012 - Present
CompuCom July 2006 - March 2012
United States Air Force May 1986 - May 2006
Skills
Microsoft Office, Customer Service, Microsoft Excel, Project Management, Windows, Troubleshooting, Microsoft Word, PowerPoint, Strategic Planning, Disaster Recovery, Leadership, Project Planning, Telecommunications, Program Management, Service Delivery, Networking, Technical Support, Information Technology, Access, System Administration, Network Administration, Military, Contract Negotiation, Oil/Gas, Organization, Onboarding, Quality Assurance, Quality Management, Quality Control, Risk Assessment, TCP/IP, Upstream, Network Design, Information Security, Business Continuity, ITIL, Emergency Response, Oil & Gas
Education
Community College of the Air Force 2005 — 2006
Associate in Applied Science, Information Systems Technology
Penn State University 1983 — 1983
Laurel Highlands Senior High
eXplorance December 2014 - Present
eXplorance October 2012 - Present
Concordia University January 2012 - October 2012
PSL Group February 2011 - January 2012
Compufirm Consulting June 2010 - November 2011
CompuCom July 2009 - February 2011
Computershare Canada November 2005 - July 2009
Jablotech Computer Sale & Support November 2004 - November 2005
Skills
Windows 7, Active Directory, Windows Server, Windows Vista, VMware, Unix, Microsoft Exchange, XP, Operating Systems, Linux, Hardware, Windows 2000, Dreamweaver, Mac OS, Flash, Maintenance & Repair, Adobe Fireworks, Wireshark, ISA, SharePoint, Software Installation, Networking, Firewalls, VMware ESX, Windows XP, Integration, VPN, Servers, Troubleshooting, Technical Support, System Deployment, Visio, Information Technology
Education
Dawson College 2009 — 2009
AEC, Preparation for MCITP Certification
Dawson College 2008 — 2008
AEC, Preparation for CCNA and Comptia Linux certification
Concordia University 2006 — 2006
Bachelors in Management
Farm Family Insurance Companies March 2013 - Present
Allied August 2013 - February 2014
CompuCom June 2012 - October 2012
Berkshire Community College March 2012 - October 2012
Rob Ordman Consulting March 2011 - June 2011
New York State Inspector General November 1997 - February 2011
Borak Reporting Service, Inc. June 1984 - December 1996
Pavia & Harcourt LLP February 1977 - June 1984
Skills
Access, Strategic Planning, Government, Microsoft Office, Project Management, PowerPoint, Microsoft Excel, Higher Education, Microsoft Word, Legal Research, Databases
Education
University at Albany, SUNY 1997 — 1998
MLS, Library and information science
University of Michigan Law School 1969 — 1973
J.D., Law
Cornell University 1965 — 1969
B.A., Government
CompuCom 2008 - 2008
Education
Rasmussen College 2010 — 2011
AS, Health Information Technology
Rasmussen College 2010 — 2011
BS, Healthcare Management
Community College of Rhode Island 2005 — 2008
AAS, Computer Networking Technology
CompuCom October 2004 - Present
Getronics / Compucom March 1993 - October 2004
Skills
Call Center, Sla, Service Delivery, Outsourcing, Customer Satisfaction
Education
Concordia University
Riverdale High School
Vanier College
Business Administration and Management, General
Temple University 2011 - Present
Alphanumeric Systems November 2011 - March 2014
CompuCom November 2011 - March 2014
Skills
Higher Education, Student Affairs, University Teaching, Teaching, Research, Public Speaking, Curriculum Development, Community Outreach, Program Development, Editing, Student Development, Nonprofits, Microsoft Office
Education
Columbia College 1999 — 2004
Bachelor of Science (BS), Computer Science
DHL September 2014 - Present
T-Systems July 2012 - August 2014
CompuCom 2010 - May 2012
TEKsystems January 2007 - January 2010
Bucher and Christian March 2006 - January 2007
Skills
HP-UX, Solaris, Linux, Perl Script, Unix Shell Scripting, VBScript, Perl, Unix, Shell Scripting
Education
Community College of the Air Force
Associate of Arts and Sciences (AAS), Data Processing
Troy State University
Bachelor of Science (BS), Computer Science
CompuCom August 2008 - Present
Skills
Computer Hardware, Xerox Printers, Network Administration, Solid computer skills
Education
CUNY Bronx Community College 2004 — 2007
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician, 2.8
Xerox November 2013 - Present
CompuCom October 2010 - December 2013
Alphanumeric Systems April 2004 - August 2010
Natural Data / Compucom April 2003 - April 2004
Computer Consultants October 2001 - April 2003
Entex Information Systems April 1998 - June 2001
Entex Information Systems April 1996 - April 1998
Microsoft April 1995 - April 1996
United States Air Force September 1985 - May 1995
Skills
Project Coordination, Desktop Support..., Desktop Rollouts, Computer Hardware, Computer Network..., Printer Networking, Lexmark Printers, Desktop Computers
Education
Community College of the Air Force 1985 — 1995
almost completed Associate's degree, Computer Science
Accreditation Council for Graduate Medical Education January 2015 - Present
Addison Group October 2014 - January 2015
Addison Group September 2014 - October 2014
CompuCom March 2014 - May 2014
Xtivity Solutions LLC January 2012 - May 2013
Multiple Wireless Solutions Inc May 2006 - December 2011
Multiple Wireless Solutions Inc January 2003 - May 2006
Multiple Wireless Solutions Inc March 2000 - December 2002
Skills
Sales Operations, Management, New Business Development, B2B, Customer Retention, Telecommunications, Marketing Strategy, CRM, Training, Customer Service, Retail, Employee Training, Sales, Recruiting, Software Documentation, Troubleshooting, Marketing, Networking, Merchandising, Technical Support
Education
Columbia College 1993 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
MicroTrain Technologies
Sullivan & Cogliano July 2015 - September 2015
CompuCom June 2014 - February 2015
Unisys June 2006 - June 2014
ISA, Inc September 2003 - January 2005
Skills
Field Service, Troubleshooting, Technical Support, Computer Hardware, Software Installation, Windows 7, Hardware, Windows Server, Servers, Lexmark Printers, POS, Laptops, XP, Computer Repair, Windows XP, Desktop Computers, HP, Switches
Education
Kent State University at Trumbull 1994 — 2002
Associate's Degree, Computer Technology/Computer Systems Technology
Columbus State Community College 2010 — 2012
Geographic Information Science and Cartography