CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
CompuCom August 2013 - Present
CompuCom August 2011 - August 2013
CompuCom August 2010 - August 2011
Charter Communications February 2009 - August 2010
Industrial Kiln & Dryer Group January 2006 - September 2008
Insight Communications September 2004 - January 2006
Skills
ITIL Process..., Microsoft Office, Impact 360, Active Directory, IDM, IAM, Call center start-up, Management, SLA, Project Management
Education
Sullivan University 2004 — 2006
Computer Programming
South Oldham High School 1999 — 2003
Experian September 2015 - Present
Experian October 2014 - Present
Experian June 2011 - October 2014
CompuCom March 2005 - June 2011
CompuCom June 2000 - March 2005
Skills
Windows, SQL, Java, Unix, English, SDLC, C++, Public Speaking, HTML, Linux, Subversion, JIRA, OOP, Android, Google Apps Script, Software Design Patterns, Application Performance...
Education
Tarrant County College 2009 — 2011
Associate of Applied Science, Info Tech Application/Web Development
The University of Texas at Arlington 1995 — 1997
incomplete, Computer Science and Engineering
StarkContrast Technical February 2014 - Present
Oxy February 2010 - October 2010
M2Gen May 2009 - February 2010
Evermore Technical Partners April 2008 - May 2009
CompuCom August 2005 - December 2008
Winn-Dixie December 2006 - August 2007
BP June 2006 - November 2006
BP August 2005 - April 2006
Sears, Roebuck and Co. January 2003 - January 2005
Kraft Foods Group June 2001 - October 2002
Skills
Microsoft Technologies, Active Directory, Windows Server, Microsoft Exchange, Office 365, Consulting, Enterprise Architecture, Windows Azure, Data Center Architecture, Servers, IT Strategy, Security, Troubleshooting, System Center..., System Deployment, Microsoft SQL Server, Cisco Technologies, Barracuda Devices, Powershell, Vendor Management, SharePoint
Education
University of Arizona 1994 — 1995
Computer Science
Tennessee Technological University 1992 — 1994
Basic Engineering
Crowley ISD August 2013 - Present
Hemiplegic Migraine Foundation March 2013 - September 2013
Mabank ISD April 2010 - July 2013
Texas First Title Company April 2008 - March 2011
CompuCom November 2004 - May 2006
Buchanan Associates August 2002 - July 2004
Skills
Computer Hardware, Troubleshooting, Technical Support, XP, Non-profit..., Office Administration, Staff Management, Help Desk Support, Fundraising, Event Planning, Call Centers, Databases, Customer Service, Clerical Skills, Lotus Notes, Outlook, Software Documentation, Windows 7, Microsoft Office 2007, System Administration, Access, Internet Explorer, SharePoint, Telephone Skills, Active Directory, Citrix, Office 2010, Data Entry, Visio, Administrative..., Event Management, Bookkeeping, Typing, Project Management, Patient Advocacy, Patient Education, Social Media, Elementary Education, Behavior Management
Education
Texas A&M University-Commerce 2012 — 2014
Navarro College 2010 — 2011
education
Intel Security December 2014 - Present
Tetra Pak January 2013 - December 2014
CompuCom February 2012 - December 2012
Research In Motion January 2010 - January 2011
Hotels.com January 2007 - December 2009
Expedia January 2007 - December 2009
Hotels.com January 2007 - January 2009
Hotels.com January 2006 - December 2006
Skills
Disk Encryption, Encryption, Encryption Software, Troubleshooting, Call Centers, Analysis, Technical Support, Customer Satisfaction, Spanish, Outlook, Internet Explorer, English, Blackberry, Windows, Microsoft Office, Brazilian Portuguese, Active Directory, Blackberry Enterprise..., Help Desk Support, Tier II, Windows 7, Computer Hardware, Process Improvement, IT Operations, IT Service Management
Education
The University of Texas at Arlington - College of Business Administration 2010 — 2011
Bachelor's, International Business/Spanish
Tarrant County College 2007 — 2009
Associate's degree
CompuCom April 2014 - December 2014
Walmart April 2013 - April 2014
AmeriCorps August 2008 - May 2009
Skills
Windows, Troubleshooting, CompTIA Network, CompTIA A, Windows 7, Computer Hardware, Computer Repair, CompTIA A+, Windows XP, Software Installation, Technical Support, Hardware, Operating Systems, CompTIA Network+
Education
Tarrant County College 2013 — 2014
Information Technology
R. L. Paschal High School 2004 — 2008
High School
Humana July 2015 - Present
Kramer Consulting, INC. September 2014 - Present
CompuCom September 2012 - July 2014
Colonels Quick PC Repair March 2012 - May 2013
Computers Plus March 2012 - September 2012
Artel Communications INC. June 2003 - December 2011
Skills
PC repair, PC building, Telecommunication..., Network Installation, Network Engineering, Server Administration, Software Deployment, Hardware Deployments, IT Hardware Support, Dell Computers, Software Installation, Enterprise Networking, Ghost Imaging, Help Desk Support, Antivirus, Peripherals, Troubleshooting, Hardware, XP, Hardware Installation, Windows Vista, Remote Desktop, Wireless Networking, Computer Maintenance, CompTIA A+ Certification, Norton Ghost, Laptops, Virus Removal, Network Hardware, Computer Repair, Cabling, Spyware, A+ Certified, Wireless Routers, Home Networking, Remote Access, Desktop Computers, Hardware Support, Printers, Workstations, Blackberry Enterprise..., Desktop Deployment, Computer Hardware, CompTIA, Windows XP Pro, Desktop Administration, Router Configuration, Windows 95, Technical Support, CompTIA A
Education
Sullivan College of Technology and Design 2012 — 2013
WFMZ-TV May 2014 - Present
CompuCom September 2012 - May 2014
Innovative Control Systems September 2007 - August 2012
TEKsystems January 2007 - September 2007
Skills
Computer Hardware, Troubleshooting, Networking, Wireless Networking, Computer Repair, Computer Network..., Windows, Linux, Xerox Printers, Lexmark Printers, POS, Cash Register, Solid computer skills, CompTIA A+ Certification, Lenovo Certified, Computer Security, Microsoft Office, Laptops, Norton Ghost, Technical Support
Education
Technical Career Institutes 2000 — 2002
Associate's degree, Computer Technology/Computer Systems Technology
Quanta Services, Inc. January 2015 - Present
Quanex Building Products Corporation November 2012 - January 2015
Quanex Building Products Corporation December 2011 - November 2012
ExxonMobil January 2011 - December 2011
DISYS 2009 - 2011
CompuCom October 2010 - December 2010
McKesson Provider Technologies November 2009 - August 2010
Action Computer Docs June 2007 - December 2009
Aramark - STC 2008 - 2009
AIG VALIC August 2003 - December 2006
Skills
Blackberry Enterprise..., XP, Remedy, SAP, AS400, SharePoint, RSA, SCCM, Micros, SMS, Outlook, Citrix, Active Directory, Windows 7, VMware, Blackberry, Windows Server 2008, BMC Remedy, Windows Server
Education
Texas Southern University 1995 — 1998
Biomedical Engineering Technology
Entrust Datacard October 2014 - Present
Avaya December 2012 - September 2014
Avaya June 2010 - December 2012
EMC April 2007 - November 2008
SpeechGear, Inc. January 2005 - April 2007
SunGard Availability Services February 2000 - January 2005
Pervasive Software January 1997 - December 1999
CompuCom January 1993 - December 1996
Dell May 1991 - December 1992
Skills
Sales Management, Leadership, Channel, Enterprise Software, Strategy, CRM, Sales Operations, Direct Sales, Business Development, Managed Services, Selling, Sales, Management, Account Management, Cross-functional Team..., Sales Process, Recruiting, Cloud Computing
Education
St. Edward's University 2003 — 2004
MBA
Texas A&M University 1987 — 1991
Bachelor's degree
CompuCom March 2014 - Present
Self Employed Independent Peoplesoft Consultant October 2011 - Present
National Government Services June 2013 - November 2013
Unisys 2010 - 2011
Skills
Computer Hardware, Computer Repair, Electronics, Soldering, Software Installation, Hardware, Troubleshooting, Wireless Networking, Cabling, Operating Systems, Laptops, Technical Support, Computer Maintenance, Networking, Security, TCP/IP
Education
Sullivan University 2004 — 2005
ITT louisville, Ky
Acosta Sales & Marketing October 2014 - Present
MedSynergies February 2014 - October 2014
MedSynergies July 2013 - February 2014
MedSynergies July 2012 - July 2013
CompuCom August 2011 - July 2012
American Campus Communities January 2010 - July 2011
Skills
Applicant Tracking..., Event Planning, Corporate Benefits, Employee Relations, Employee Benefits, Human Resources, Onboarding, Benefits Administration, HRIS, Recruiting, Management, Process Improvement, Time Management, New Hire Orientations
Education
Texas A&M University 2007 — 2011
Human Resource Development, Business Administration
University of North Texas
Kagan Enterprises September 2012 - Present
Serene River Birthing, LLC March 2015 - Present
Nationwide Environmental Title Research April 2012 - March 2015
CompuCom March 2010 - December 2011
CompuCom March 2008 - March 2010
NAI Horizon July 2007 - December 2007
Burnham Real Estate June 2006 - July 2007
Skills
Management, Customer Service, Troubleshooting, Project Management, Budgets, Vendor Management, Software Documentation, Process Improvement, System Administration, Program Management, Networking
Education
Midwives College of Utah
Bachelors of Midwifery Studies, Direct Entry Midwifery
University of Nevada-Las Vegas 2003 — 2006
Bachelor of Arts (BA), Anthropology, Social Psychology
University of Washington 2002 — 2003
Bachelor of Arts (BA), International Relations and Affairs
Tacoma Community College 2000 — 2002
Associate of Arts (AA), Sociology
CompuCom June 2015 - Present
CSC - Computer Sciences Corporation June 2014 - April 2015
Volt Technical Resources June 2014 - April 2015
The Home Depot December 2013 - June 2014
PetSmart November 2012 - June 2013
Target August 2011 - November 2012
Kilobit Hosting March 2011 - October 2011
City of Plano March 2009 - August 2011
University of Texas at Dallas 2007 - 2009
Texas Christian University 2006 - 2007
Skills
Editing, Copy Editing, Technical Writing, Creative Writing, Proofreading, English grammar, Grammar, Text Editing, Microsoft Excel, Blogging, Teaching, Web Content Management, Press Releases, WordPress, Oral & Written..., Help Desk Support, Technical Support, Linux, Apache, HTML, Windows, Android, CSS, Python, Written Correspondence, Microsoft Word, PowerPoint, R, Java, JIRA, Confluence, Git, MediaWiki, Windows Server, RHEL, CentOS, Ubuntu, Debian, Social Networking, Customer Service, Schedules, Writing, Communication, Training, Networking, Management, Microsoft Office, Project Management, Leadership, Active Directory
Education
The University of Texas at Dallas 2007 — 2010
BA, Literary Studies
Texas Christian University 2006 — 2007
Kony Solutions October 2011 - March 2012
SpectorSoft May 2010 - August 2011
Sprint Nextel August 2009 - May 2010
NuVox Telecommunication March 2009 - August 2009
Symantec (formerly VERITAS) April 2001 - December 2008
Kronos October 2000 - April 2001
GE Capital IT Solutions 1997 - 1999
Bay Resources February 1996 - May 1997
Compucom May 1993 - February 1996
Budget one Way Truck Rental 1989 - 1991
Skills
Account Management, Software Sales, Partner Relationships, Resellers, Hardware, Solution Selling, SaaS, Sales Process, Partner Management, Sales Operations, Selling, Software Industry, New Business Development, Professional Services, Storage, Training, Salesforce.com, Channel Partners, Security, Enterprise Software, Pre-sales, Sales, Management, Virtualization, CRM, Networking, Sales Presentations, Cold Calling, Channel Sales, Strategic Partnerships, Business Intelligence, Lead Generation, Disaster Recovery, Go-to-market Strategy, Sales Enablement, Cloud Computing, Data Center, Demand Generation, Managed Services, Business Alliances, Direct Sales, Product Management, B2B, Business Development, Complex Sales, Product Marketing, Unified Communications, Consulting, Storage Virtualization, Mobile Devices
Education
West Texas A&M University 1987 — 1989
Tarrant County College 1989 — 1991
Amarillo High School 1984 — 1987
high school diploma
Charter Communications September 2015 - Present
CompuCom January 2014 - July 2015
Ewen & Kinney March 2013 - January 2014
Hayden, Craig, & Grant, PLLC September 2012 - February 2013
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Commercial Litigation, Courts
Education
Sullivan University 2008 — 2010
Associate's degree in Paralegal, Law
COUNTRY Financial® July 2015 - Present
U.S. Bank October 2014 - January 2015
Cargill January 2009 - October 2014
Cargill June 2005 - January 2009
Compucom February 2004 - May 2005
Worldcom October 2000 - October 2003
IBM Global Services November 1997 - October 2000
IBM Global Services June 1996 - November 1997
US Navy May 1992 - May 1996
Skills
Computer Network..., NOC, Management, ITIL, Process Improvement, IT Management, IT Service Management, Change Management, Project Portfolio..., IT Strategy, Business Analysis, BMC Remedy, Data Center, Cross-functional Team..., Disaster Recovery, IT Operations, Incident Management, Major Incident..., Network Administration, Networking, Remote Infrastructure..., Security, Visio, Food Industry, HACCP, SharePoint, Integration, Food Safety, Active Directory, SDLC, Team Leadership, Situational Leadership, Problem Management
Education
Texas A&M University 1986 — 1987
Brillio February 2015 - Present
VMC August 2011 - Present
Compucom January 2009 - July 2011
Solectron July 2003 - 2004
Skills
Microsoft Technologies, Computer Hardware, Customer Service, IT Service Management, Networking, Servers, Technical Support, Windows 7, Troubleshooting, System Administration, Windows, Help Desk Support, Active Directory, Security, Software Installation, Hardware, Microsoft Exchange, Windows Server, Software Documentation, DNS, VPN, Automation
Education
Tacoma Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies, 3.0
Marsh & McLennan Companies, Inc. December 2014 - July 2015
CompuCom January 2014 - December 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Technologies, Windows, Programming, System Administration, Computer Hardware, Visual Basic, Team Leadership, Networking, HTML, Databases, Software Documentation, Access, Web Development, Analysis, Training, Public Speaking, Customer Service, Leadership, Technical Support, Troubleshooting, Windows 7, Information Technology, Windows Server, Active Directory
Education
Sullivan University 2013 — 2015
BS in Information Technology, Information Technology
Sullivan University 2011 — 2013
Associate of Science (AS), Information Technology
Walmart September 2014 - Present
Spring Branch ISD September 2014 - Present
CompuCom December 1997 - February 2014
Getronics 1998 - 2014
Wang 1997 - 2013
GTE Wireless 1997 - 1997
Various Temporary Assignments 1990 - 1997
Waldenbooks 1986 - 1988
Skills
Active Directory, XP, Laptops, Norton Ghost, Windows Server, Windows 7, Technical Support, A+ Certified, Service Desk, Printers, Remote Desktop, Help Desk Support, BMC Remedy, Troubleshooting, Group Policy, Computer Hardware, Blackberry Enterprise..., Windows Vista, Backup Exec, Servers, Switches, Software Installation, VMware, Network Administration, Hardware Support, Routers, Desktop Computers, Citrix, Blackberry, Server Administration, TCP/IP, VPN, System Deployment, Antivirus, Workstations, WSUS, DNS, LAN-WAN, DHCP, SCCM, Dell Computers, Firewalls, HP, VMware ESX, Microsoft Exchange, Wireless Networking, Operating Systems, Hardware, Windows XP Pro, Windows XP
Education
Victoria High School
Victoria High School
Victoria High School
Victoria High School
University of Houston
Bachelor of Science (B.S.), Mathematics and Computer Science
Texas A&M University 1977 — 1979
Mathematics and Computer Science
CA Technologies June 2014 - Present
Real Time Resolutions, Inc. June 2013 - June 2014
CompuCom November 2012 - June 2013
Champion National Security August 2012 - November 2012
Fujitsu June 2010 - August 2012
Skills
Active Directory, ITIL, Virtualization, Storage Area Networks, Disaster Recovery, Vendor Management, VMware, Servers, CCNA, Switches, Software Installation, Routing, Help Desk Support
Education
Texas A&M University 2001 — 2005
Bachelor of Arts (B.A.), Marketing
Wharton County Junior College 2000 — 2001
BP March 2013 - Present
BCS Systems May 2014 - September 2014
Hewlett-Packard 2013 - 2014
Pomeroy June 2012 - December 2012
CompuCom July 2012 - 2012
NASA Glenn Research Center June 2010 - August 2011
Skills
Microsoft Office, Research, C, Java, Programming, Data Analysis, Analysis, AutoCAD, Windows 7, Windows, System Administration, Troubleshooting, Computer Hardware, Operating Systems, Matlab, Networking, Windows Server, TCP/IP, Python, DNS, LAN-WAN, Microsoft Excel
Education
University of Houston-Clear Lake 2013 — 2015
Master’s Degree, Management Information Systems
Texas Southern University 2007 — 2012
Bachelor of Science (BS), Computer Engineering
Kindred Healthcare January 2015 - Present
CompuCom August 2014 - August 2015
DECO AV August 2012 - May 2014
Geek Squad December 2011 - January 2013
Best Buy April 2010 - December 2011
Six Flags June 2005 - February 2010
Skills
CompTIA A+ Certification, CompTIA Network+, Customer Service, Management, Answering Phones, Problem Solving, Telephone Skills, Computer Hardware, Troubleshooting, Team Leadership, Computer Repair, Active Directory, Windows XP
Education
Sullivan College of Technology and Design 2010 — 2012
Bachelor of Network Engineering
Sullivan College of Technology and Design
CompuCom November 2014 - Present
Major League Electronics June 2014 - October 2014
GlobalAir.com December 2013 - February 2014
Skills
CSS, Dreamweaver, jQuery, Web Development, Photoshop, JavaScript, MySQL, ActionScript, WordPress, HTML, Visual Basic, Microsoft Office, Flash, Notepad++, CSS3, HTML 5, Java, PHP, Laravel
Education
Sullivan University 2014 — 2015
Bachelor's Degree, Information Technology
Sullivan College of Technology and Design 2012 — 2014
Associate's Degree, Dynamic Web Design, Magna Cum Laude
University of Kentucky 2006 — 2011
Sacred Heart Academy 2002 — 2006
Utilligent March 2015 - Present
CommScope June 2012 - March 2015
Johnson Controls October 2010 - January 2012
Insight (formerly Calence) August 2008 - November 2010
WatchGuard Technologies 2007 - 2008
Novell May 1999 - April 2005
CompuCom June 1990 - May 1999
Skills
Solution Selling, Business Development, Account Management, Selling, Channel, Identity Management, Strategic Partnerships, Enterprise Software, CRM, New Business Development, Security, Direct Sales, Professional Services, Sales, Sales Process, Strategy, Sales Operations, Program Management, Channel Partners, Leadership, Data Center, Consulting, SaaS, Sales Presentations, Training, Contract Negotiation, Management, Negotiation, Networking, Proposal Writing, Managed Services, Cloud Computing, Salesforce.com, Marketing Strategy, Go-to-market Strategy, Business Alliances, Partner Management, Unified Communications, Wireless, Telecommunications, Product Management, Product Marketing, Cross-functional Team..., Pre-sales, Key Account Management, Vendor Management, Lead Generation, Start-ups, VoIP, Cold Calling
Education
Texas A&M University 1985 — 1990
Bachelor of Science, Liberal Arts
True Achievers Group, LLC May 2007 - Present
Management Recruiters International - Burt Moses Associates February 2005 - May 2007
Gordon Publications 2004 - 2005
Chubb Insurance 2001 - 2004
Ziglar Performance Group 2000 - 2001
Nortel 1997 - 2000
Dell 1996 - 1997
CompuCom 1993 - 1996
Skills
Recruiting, Training, Talent Management, Human Resources, Leadership, Networking, Sales Process, Technical Recruiting, Executive Search, Job Coaching, Reference Checking, Cold Calling, Public Speaking, Interviews, Account Management, Charity Work, Coaching, Consulting, Contract Negotiation, Management, Marketing, New Business Development, Resume Writing, Sales, Sales Management, Sales Operations, Temporary Placement
Education
Texas A&M University 1987 — 1991
Industrial Distribution
Lake Highlands High School 1984 — 1986
High School Diploma
USAA September 2015 - Present
H-E-B August 2014 - September 2015
Capital Group May 2010 - August 2014
TEKsystems 2009 - 2010
Alcatel-Lucent 2007 - 2009
USAA 1999 - 2007
CompuCom 1998 - 1999
Skills
Business Analysis, Data Analysis, SQL, Project Management, Requirements Gathering, Requirements Analysis, Member of Toastmasters
Education
Texas A&M University 1992 — 1997
Bachelor of Business Administration (B.B.A.), Business Analysis - Management Information Systems
CompuCom April 2014 - Present
Brooksource / CompuCom / HCR Manor Care July 2013 - April 2014
Charter Communications October 2001 - July 2013
Bank of America Merchant Services February 2006 - September 2006
General Electric October 1998 - October 2000
Skills
Routers, Cisco Technologies, Switches, Network Engineering, Cisco IOS, WAN, Troubleshooting, VoIP, VPN, MPLS, Network Administration, Ethernet, OSPF, Telecommunications, Firewalls, Network Security, BGP, Routing, Wireless, Frame Relay, Security, Network Design, Computer Hardware, Windows, QoS, Network Architecture, Cisco, Network Operations, DNS, Active Directory, IP, Hardware, Cisco Switches, Linux, MPLS VPN, System Administration, LAN/WAN, Deployment, Operating Systems, Servers, DHCP, Data Center, Visio, IP Networking, Wireshark, Ethereal, Perl, Regular Expressions, Cisco Nexus
Education
Sullivan University 1999 — 2003
Bachelors of Science degree, Information Technology, 3.79
RETS Institute of Technology 1996 — 1998
Associates of Applied Science degree, Electronic Engineering Technology, 4.0
U.S. ARMY NCO Academy 1995 — 1995
Noncommissioned Officer Academy Cadet Graduate, Primary Leadership Development Course, 4.0
U.S. ARMY Armor School 1992 — 1992
U.S. ARMY Armor Technical School Graduate, Hydraulics, Pneumatics, and Electronic Engineering, Repair & Support, 4.0
CompuCom August 2014 - Present
The Learning House July 2012 - March 2014
Riverside Photography 2009 - Present
The Learning House October 2013 - August 2014
The Learning House October 2010 - July 2012
The Learning House January 2010 - October 2010
The Learning House 2009 - January 2010
Lowe's Home Improvement February 2005 - April 2009
UPS January 2004 - July 2005
The Home Depot February 2002 - January 2005
Skills
Network Administration, Moodle, Web Design, CentOS, Computer Repair, Photoshop, CSS, Digital Photography, Graphic Design, Project Management, Leadership, System Administration, Server Administration, Technical Documentation, Mentoring, Blackboard, Customer Service, CAD, Public Relations, Public Speaking, Music Production, Ideation, Business Intelligence, Market Intelligence, Architectural Design, Architectural..., MySQL, Linux, Lightroom, Strategic Planning, Internal Communications, Knowledge Transfer, Knowledge Base, Team Leadership, Teamwork, Professional Networking, Risk Assessment, Adaptability, Root Cause Analysis, Digital Media, Art Direction, Strategic Vision, Creative Direction, JIRA, Troubleshooting, PHP, Apache
Education
Sullivan University 2006 — 2009
Bachelor, Computer Science
University of Louisville 2000 — 2005
Mechanical Engineering
DeSales High School 1996 — 2000
ProHEALTH Care Assoc. July 2015 - Present
CompuCom October 2014 - June 2015
VOW February 2008 - April 2013
Unisys 2006 - 2008
Circuit City October 2001 - June 2004
North Fork Bank 2003 - 2004
Skills
Laptops, Technical Support, Software Installation, Servers, Wireless Networking, Computer Hardware, Troubleshooting, Windows 7, Remote Desktop, HP, Windows, Software, Windows XP, Active Directory, Windows Server, Computer Repair, Hardware, Operating Systems, Desktop Computers, Network Administration, Networking, VPN, Help Desk Support, DNS, Disaster Recovery, Microsoft Office, LANDesk, BMC Remedy Ticketing...
Education
Suburban Technical School 2000 — 2001
Certificate, Basic Electronics and DOS/Windows, Completed
Mepham High School 1995 — 1998
CompuCom July 2013 - Present
CompuCom April 2013 - July 2013
Accel Technology Group 2011 - 2012
Apex Technology Systems, Inc. January 2011 - May 2011
Best Buy August 2010 - January 2011
Skills
System Administration, Technical Support, Software Documentation, Help Desk Support, Microsoft Exchange, Operating Systems, Troubleshooting, Active Directory, OS X, MCTS Windows 7,..., Microsoft Certified..., A+ Certified, Windows Server 2003, Exchange Server 2003, Mac OS X, Dell Certified Systems..., Spiceworks, osTicket, DOS, EMT-Basic, Xerox Printers, Lexmark Printers, HP Server Hardware, Fiber Optic Networks, Fiber Optic Cable, Quick Study, Apple Certified
Education
Temple College 2008 — 2010
Temple College 2008 — 2010
Computer and Information Sciences and Support Services
Alcon, a Novartis company June 2014 - Present
CompuCom September 2012 - December 2013
Nokia Siemens Networks March 2010 - June 2012
Nokia Siemens Networks January 2004 - March 2010
Nokia October 2000 - January 2004
The Associates December 1997 - October 2000
Zale September 1995 - December 1997
Skills
Telecommunications, Wireless, Disaster Recovery, Open Source Software, GSM, IP, Unix, Storage, Servers, Data Center, Solaris, HP-UX, DNS, Linux, System Administration, Troubleshooting, Cluster, System Deployment, LTE, Service Delivery, Networking, Management, 3G, Program Management, IT Infrastructure..., Oracle, Subject Matter Experts, IT Operations
Education
Tarrant County College
CompuCom March 2013 - August 2013
CompuCom 2013 - 2013
El Paso Independent School District (intern) November 2011 - January 2012
Military (Army) October 2005 - November 2008
Skills
Networking, Computer Hardware, Computer Software, Cisco Routers, CCNA, Network Security, Laptops, Operating Systems, Software, Windows Server, Windows XP, Software Installation, Hardware, Remote Desktop, Routers, Servers, Windows 7, Windows Vista, Troubleshooting
Education
Strayer University (VA) 2012 — 2014
Bachelor of Information Technology, Digital Forensics
Western Technical College 2009 — 2011
Concur August 2015 - Present
Microsoft Corp. (via TekSystems Inc.) August 2014 - June 2015
MIcrosoft Corp. (via Vega Consulting LLC) April 2012 - June 2014
MIcrosoft Corp. (via Vega Consulting LLC) January 2012 - April 2012
Microsoft October 2010 - September 2011
CompuCom January 2009 - October 2010
Microsoft August 2000 - July 2009
Microsoft - Windows Feedback 2002 - 2004
Microsoft - Windows Feedback 2002 - 2004
Skills
Web Services, XML, Testing, Software Development, .NET, SDLC, C#, SQL, HTML, Scrum, Software Design, C++, IIS, Cloud Computing, Web Services API, Agile Methodologies, SaaS, Windows Azure, ASP.NET MVC, JavaScript, jQuery, RESTful WebServices, Backbone.js, Pair Programming, JSON, SignalR
Education
Tecnológico de Monterrey
Bachelor of Science (B.S.), Computer Science
Tecnológico de Monterrey
Bachelor of Science (B.S.), Computer Science
CompuCom March 2013 - Present
Industial Structure Cleaning Company March 2011 - December 2012
Asher College June 2011 - October 2012
Ace Hood April 2008 - March 2011
Ace Hood 2009 - 2011
Sacramento Job Corps December 2007 - July 2008
Buffets, Inc. March 2004 - June 2006
Skills
A+ Certified, Network+ Certified, Customer Service, Facilities Management, Fire Protection, Pressure Washing, Commercial Cleaning, Janitorial Services, Material Handling..., Logistics Management, Inventory Management, Computer Hardware, Computer Security, TCP/IP, Distribution, SSL VPN, Troubleshooting, Active Directory, Software Installation, Windows 7, Windows Server 2008, Networking, Windows Server, XP, Laptops, Network+, Outlook, Network Administration, VPN, Help Desk Support, Windows XP, Hardware, Technical Support
Education
TechSkills of Sacramento 2011 — 2012
PCN, Comptia A+, MCTS
Sacramento Job Corps 2007 — 2008
vocational, Material Handling, Logistics
Independance High School 1999 — 2002
graduate, General Education
CompuCom September 2015 - Present
CompuCom January 2014 - September 2015
Xerox November 2013 - December 2013
Maintech October 2011 - September 2013
NorthWood Church March 2010 - July 2012
DCT April 2011 - October 2011
Citizens Development Center September 2010 - December 2010
Skills
Windows 7, Office 2010, Adobe Audition, Microsoft Office, Microsoft Word, Outlook, Cisco Routers, Thunderbird, Windows Vista, Ubuntu, OpenSuse, Backtrack, HTML, WordPress, Hardware, XP, CSS, Sublime, Photoshop, Sony Vegas, Microsoft Office 2003, Windows XP, Web Design
Education
University of North Texas 2009 — 2011
BAAS, Human Services, Sociology
Tarrant County College 2007 — 2009
AAS, Information Security Technologies
BNY Mellon January 2006 - Present
Staples March 2003 - February 2004
CompuCom April 1994 - August 2002
Skills
Disaster Recovery, Visio, Active Directory, ITIL, Data Analysis, Software Documentation, Process Improvement, Project Management, Business Analysis, Technical Support, Access, SharePoint
Education
Syracuse University 1987 — 1991
Psychology
Cognizant Technology Solutions February 2011 - Present
Infosys March 2008 - January 2011
Infosys Technologies Ltd 2008 - January 2011
Perot Systems October 2004 - March 2008
Good & Associates October 2001 - October 2005
Netigy October 2000 - September 2001
Sprint Paranet April 1998 - October 2000
MCI Systemhouse 1996 - 1998
CompuCom May 1995 - December 1996
U.S Marine 1975 - 1995
Skills
Project Management, Contract Negotiation, Transition Management, HIPAA, ITIL, Program Management, Change Management, Vendor Management, IT Outsourcing, Outsourcing, Process Improvement, Management Consulting, PMO, IT Strategy, Strategy, Data Center, Integration, Leadership, CRM, Operations Management, Disaster Recovery, Offshoring, Cloud Computing, Project Portfolio..., Business Process..., Consulting, IT Operations, Incident Management, IT Service Management, Business Transformation, Management, Managed Services, Telecommunications, Information Technology, Service Delivery, Security, IT Management, PMP, Resource Management, Enterprise Architecture, Governance, Infrastructure, Business Process, Service Management, Solution Architecture
Education
Defense Intelligence College 1984 — 1985
Foreign Area Officer and Attaché Operations
Texas A&M University 1979 — 1979
Law Enforcement
University of Maryland University College 1978 — 1978
Greman Language
KentuckyOne Health September 2012 - Present
SAIC May 2012 - August 2012
CompuCom August 2010 - August 2011
PayChoice September 1995 - April 2009
Louisville Tabulating Service Bureau April 1990 - September 1995
Louisville Freezer Center January 1985 - January 1990
Skills
Active Directory, Microsoft Office, Customer Service, Windows Server 2003, XP, Network Administration, Windows 7, Security, Windows, Servers, Access, Documentation, Troubleshooting, Printers, Windows Server, Operating Systems, Software Installation, Technical Support, Antivirus, Networking, Information Technology, Windows XP
Education
Sullivan University 2009 — 2010
Associate of Science (A.S.), Computer Science
Sullivan University 1983 — 1984
Associate, Computer Science
CompuCom October 2005 - Present
Safety-Kleen Systems, Inc. February 2003 - October 2005
Quovadx, Inc. November 2001 - March 2002
Consulting Partners, Inc. March 2000 - August 2001
CompuCom Systems, Inc. November 1997 - March 2000
Skills
IT Service Management, Service Delivery, Outsourcing, Managed Services, ITIL, IT Outsourcing, IT Strategy, Professional Services, Data Center, Cloud Computing, IT Management, Solution Architecture, Service Management, Business Process..., Sla, IT Operations, SaaS, Vendor Management
Education
Texas Christian University
BBA, Finance, General
Genesee School District February 2014 - Present
Digital Medics June 2013 - Present
Baker College January 2014 - June 2015
Computer Doctors March 2012 - June 2013
Computer Doctors February 2012 - March 2012
CompuCom June 2011 - February 2012
Computer Doctors April 2011 - August 2011
Baker College February 2011 - June 2011
Pfitech Business Solutions May 2011 - May 2011
Croghan Colonial Bank June 2010 - August 2010
Skills
Operating Systems, Troubleshooting, Software Installation, Windows Server, Active Directory, Integration, Computer Hardware, Group Policy, Windows, Security, Servers, Networking, Computer Repair, Help Desk Support, Network Design, System Deployment, CCNA, Switches, Hardware, Network Administration, Information Security, Windows 7, Technical Support, Information Technology, Laptops, Cisco Technologies, Windows XP, Microsoft Exchange, System Administration, Microsoft Office, VMware, Network Security, Customer Service, DNS
Education
Baker College of Flint 2009 — 2014
Bachelor's Degree, Information Technology and Security - Cyber Defense, 3.5 Accumulative
Terra State Community College 2007 — 2009
Computer Computer Communication Technologies, 3.5
Vanguard Sentinel Technology Center 2007 — 2009
Computer Communication Network Technologies, Computer Communication Network Technologies, 3.7 GPA
CompuCom April 2013 - October 2013
ettain group May 2012 - February 2013
Muhammad Ali Center April 2009 - September 2011
Brown-Forman March 2008 - December 2008
Orr Safety April 2004 - November 2007
Kindred Healthcare December 2001 - February 2004
Skills
Microsoft Office, Networking, Troubleshooting, Windows Server, Active Directory, Microsoft Exchange, SSO, Computer Hardware, System Administration, Windows 7, Disaster Recovery, SCCM, Lotus Notes, Customer Service, Servers, ITIL, SharePoint, Blackberry Enterprise..., Citrix, Vendor Management, Security, Software Installation, Hardware, Technical Support, Microsoft Certified..., XP, VMware, IIS, Network Security, Information Technology, Software Documentation, Windows XP
Education
Sullivan University 2005 — 2006
MCSE
Southern High School 1965 — 1969
Smyrna Elementary
St. John the Divine Anglican Church February 2011 - Present
Trinity Computer Services August 2013 - Present
Dex Media, Inc. June 1997 - May 2013
SuperMedia LLC June 1997 - April 2013
SuperMedia LLC July 1997 - June 2010
Idearc Media July 1997 - December 2009
Verizon Information Services 1997 - January 2007
CompuCom May 1996 - June 1997
Skills
Web Development, Vulnerability Assessment, PCI DSS, Technical Support, Hardware, Servers, IT Management, Security, System Administration, Programming, Microsoft Office, Social Media, Virtualization, Troubleshooting, HIPAA, Information Security, Religion, Start-ups, IDS, Data Security, Teaching, Information Technology, Routers, Management, AIX, VoIP, Software Documentation, Switches, Networking
Education
Nashotah House 1989 — 1992
Master of Divinity, Theology
Tarleton State University 1979 — 1981
BA, Speech Communications
Paschal 1970 — 1974
High School Diploma
Kimberly-Clark June 2013 - Present
JP Morgan Chase February 2011 - June 2013
SOURCECORP December 2008 - February 2011
Ernst & Young LLP May 2000 - November 2008
CompuCom January 2000 - April 2000
Raytheon June 1997 - December 1999
Skills
Internal Audit, Sarbanes-Oxley Act, Internal Controls, Auditing, Accounting, Financial Analysis, Risk Management, Financial Reporting, Sarbanes-Oxley, Business Process
Education
Texas A&M University 1995 — 1997
BBA, Accounting
Trinity University 1992 — 1994
Accounting
NPTech Solutions Construction Materials onsite TesterContour EngineeringApril 2007 - March 2008
CompuCom March 2006 - April 2007
Education
Virginia College 2001 — 2002
Network Engineering
Tarrant County College 1995 — 1996
General
HEB Technology Center 1986 — 1987
Certificate of completion, Electronics
ASSA ABLOY Hospitality April 2013 - Present
ASSA ABLOY April 2014 - December 2014
ASSA ABLOY Hospitality April 2013 - April 2014
CompuCom November 2004 - January 2013
Microsoft 2009 - 2010
Telvista Inc. 1999 - 2004
EsoftSolutions inc. September 2001 - February 2002
Skills
A+ Certified, Troubleshooting, Windows 7, Computer Hardware, Technical Support, Active Directory, Laptops, Active Directory..., Windows Server, Software Installation, Printers, ITIL, Servers, Windows, Routers, Help Desk Support, Operating Systems, LogMeIn, VMware, XP, Antivirus, Citrix, Hardware, VPN, Network Administration, Microsoft Exchange, BMC Remedy, Blackberry Enterprise..., Remote Desktop, Security, IT Operations, Microsoft Technologies, DHCP, Network Security, Wireless Networking, Databases, Workstations, Windows Vista, Service Desk, System Deployment, Data Center, TCP/IP, LAN-WAN, Microsoft Certified..., Hardware Support, SharePoint, Cisco Technologies, Disaster Recovery, Blackberry, DNS
Education
Texas Christian University 2004 — 2007
Tarrent County College 1998 — 1999
Springtown
CompuCom October 2013 - Present
Clark Memorial Hospital June 2001 - November 2013
Pomeroy March 1996 - June 2001
Bardstown Micros January 1996 - January 1998
Skills
iPhone, App Store, VMware, vSphere, Update Manager, P2V, ESXi, VMware Infrastructure, VMware ESX, SAN, EMC Storage, Brocade, Storage, Clariion, AIX, TCP/IP, Powershell, Linux, Hardware, Bash, Perl, Scripting, OS X, VMware View, iSCSI, NetApp, Microsoft Servers, VMware Server, IBM Servers, Network Administration, NetApp Filers, DHCP, Windows, Windows Server, Networking, Cisco UCS, Cisco Nexus, HP EVA, NFS, Storage Area Networks, NAS, vCenter Server, DNS, Replication, Hyper-V, VMware Workstation, Backup Solutions, Red Hat Linux, Server Consolidation, CentOS
Education
Sullivan University 1998 — 1999
MCSE Certification Program, MCSE certification
Sullivan College of Technology and Design 1996 — 1998
Associate's degree, Computer Engineering Technology/Technician
Just Vets Texas August 2014 - Present
ATE Technologies September 2013 - 2014
HYPE! Creative 2008 - 2013
ATX Global Inc August 1998 - March 2011
Lotus Software February 1998 - August 1998
CompuCom 1996 - February 1998
US Army 1984 - 1991
Skills
Web Development, RFP preparation, Market Planning, Streaming Media, Website Development, Advertising, Film, VOD, Web Design, Video, Marketing Strategy, Marketing Communications, Mobile Applications, Photoshop, Social Media, Entrepreneurship, Digital Marketing, Digital Media, Multimedia, Video Production, RFP, Creative Direction, Content Management, Marketing, Entertainment, Television, Graphic Design, Public Relations, Strategy, Social Networking, New Media, Strategic Communications, Online Advertising, Business Development, Copywriting, Digital Strategy, Radio, Brand Development, Email Marketing, SEO, Social Media Marketing, Online Marketing, Mobile Marketing, Event Management
Education
The University of Texas at Arlington 2014 — 2017
Bachelor of Arts (BA), Public Relations/Image Management
Tarrant County College 2012 — 2014
Association of Arts, Speech Communication and Rhetoric, Sophomore
North Dallas High School 1981 — 1985
HS Diploma, All
CompuCom March 2014 - Present
Sullivan University July 2011 - Present
Self-Employeed 2005 - Present
Vogt Power International April 2013 - May 2013
Vector Marketing June 2011 - July 2011
Wendy's March 2010 - July 2011
Arby's, Crew August 2009 - February 2010
Skills
Excel, PowerPoint, Access, Troubleshooting, Web Design, Visio, Teaching, Records, Data Entry, Word, Customer Service, Orientation, Time Management, Microsoft Office, Public Speaking, Writing, Outlook, Microsoft Excel, Marketing, Management, Sales, HTML, Data Analysis, Windows, Windows 7, Computer Hardware, Higher Education, Training, Analysis, Team Leadership, Leadership, SQL, System Administration, C++, Microsoft Word, Software Documentation, CSS, Leadership Development, Java, Team Building, Computer Repair, New Hire Orientations
Education
Sullivan University 2014 — 2016
Master of Business Administration (M.B.A.), Management Information Systems and Services
Sullivan University 2011 — 2015
Bachelor of Science (B.S.), Information Technology, 4.0
Sullivan University 2011 — 2012
Associates in Science, Information Technology, 4.0
Mountville Mills April 2013 - Present
Discover Books January 2011 - January 2013
Discover Books May 2004 - February 2011
Electronic Data Systems October 2002 - April 2004
Electronic Data Systems August 2001 - October 2002
CompuCom October 2000 - August 2001
Volt Technical Resources April 1999 - October 2000
Automated Systems of Tacoma, Inc. October 1997 - April 1999
Texas A&M University January 1997 - May 1997
Skills
Microsoft SQL Server, Software Development, IT Strategy, IIS, Technical Support, Microsoft Exchange, Troubleshooting, TCP/IP, Hardware, Process Improvement, Databases, Windows, C#, Web Services, Access, Cloud Computing, Help Desk Support, Integration, SDLC, Networking, Microsoft Excel, IT Management, Youth Development, Positive Youth..., SharePoint, Network Administration, Enterprise Architecture, Start-ups, Project Management, Management, SQL, Cross-functional Team..., Visio, Web Applications, Linux, XML, System Administration, Software Documentation, IT Service Management, Windows Server, ITIL, Metadata Management, Interpersonal Skill, People-oriented
Education
University of Phoenix 2006 — 2009
Master's of Business Administration, Technology, 3.89
City University 1999 — 2001
Bachelors of Science, Computer Information Systems, Individualized Study, 3.75
Texas A&M University 1994 — 1998
Computer Science, 3.76
Toshiba Americas July 2006 - Present
CompuCom 1997 - 1999
Allstar 1991 - 1992
Skills
Sales Operations, Account Management, Solution Selling, New Business Development, Salesforce.com, Channel Sales, Channel Partners, Sales Process, Sales, Direct Sales, Cold Calling, Selling, Sales Management, Management, Product Marketing, Professional Services, Lead Generation, Enterprise Software, Business Development, SaaS, Strategic Partnerships, B2B, Managed Services, Software Industry, Key Account Management, Sales Presentations, Cloud Computing, Go-to-market Strategy, Partner Management
Education
Texas A&M University 1982 — 1987
BBA, Finance
Swiss Re 2002 - Present
Buchanan Visual Communications 1999 - 2002
CompuCom 1998 - 1999
PricewaterhouseCoopers 1994 - 1998
Unitrin 1993 - 1994
Skills
Accounting, Databases, Financial Analysis, Financial Reporting, Reinsurance, Internal Controls, US GAAP, Financial Audits, Account Reconciliation, Finance, Management, Insurance, Sarbanes-Oxley Act, Financial Risk
Education
Texas Christian University - M.J. Neeley School of Business 1988 — 1992
BBA, Accounting/Finance
Open iT, Inc. January 2014 - Present
Open iT, Inc. January 2014 - Present
IS Support Computer Consultants June 2012 - February 2013
Remy IT December 2009 - May 2012
IS Support Computer Consultants August 2006 - December 2009
eVision December 2004 - February 2006
CompuCom August 1998 - August 2002
MicroAge January 1991 - August 1998
BPM Microsystems September 1986 - December 1990
Texas Instruments 1979 - 1982
Skills
Cloud Computing, Business Strategy, Start-ups, Account Management, Sales Management, Networking, New Business Development, Managed Services, Disaster Recovery, Management, Strategic Planning, SaaS, Solution Selling, Contract Negotiation, Data Center, Enterprise Software, Business Development, Sales, Security, Team Building, Negotiation, Channel, Pre-sales, Strategic Partnerships, Go-to-market Strategy, Channel Partners, Leadership, Integration, Strategy, Telecommunications, Network Security, Cold Calling, B2B, CRM, Lead Generation, VoIP, Product Management, Outsourcing, Vendor Management, Team Leadership, Selling, Program Management, Partner Management, Direct Sales, Professional Services, Salesforce.com, Sales Process, Unified Communications, Change Management, Bandwidth
Education
University of Houston 1979 — 1982
Business Administration and Management, General
Texas A&M University 1978 — 1979
Electrical and Electronics Engineering
g s scarborough
CompuCom September 1995 - Present
Getronics June 1999 - September 2008
Wang Global July 1996 - June 1999
I-Net September 1995 - June 1996
Boeing July 1986 - September 1995
Education
Texas A&M University 1981 — 1986
BS, Electrical Engineering
CompuCom July 2011 - Present
Ontario County February 2011 - April 2011
The Connection May 2010 - February 2011
Unisys September 1999 - October 2009
ValueOptions September 1993 - May 1999
Skills
Technical Writing, Data Analysis, Troubleshooting, Auditing, Microsoft Office, Process Improvement, Administration, System Administration, Project Management, Business Analysis, Outlook, Analysis, Quality Assurance, Software Documentation, IT Service Management, Computer Hardware, Microsoft Word, Windows, Active Directory, Windows 7, Customer Service, Technical Support, Team Leadership, Training, Access, Microsoft Excel, Service Delivery, Networking, IT Operations, Hardware, Incident Management, Requirements Analysis, Operating Systems, Time Management, Call Centers, Management, Security, Vendor Management, Disaster Recovery
Education
Syracuse University - Martin J. Whitman School of Management 1982 — 1986
BS, Business, Finance
Integrated Services, Inc February 2006 - Present
Data Return September 1999 - February 2006
CompuCom August 1998 - September 1999
CompuCom March 1997 - July 1998
CompuCom August 1995 - February 1997
Skills
SharePoint, Microsoft SQL Server, Bids, Data Warehousing, C#, Business Intelligence, Integration, Professional Services, Databases, SSIS, ASP.NET, IT Strategy, Data Center, SSRS, Enterprise Software, Servers, .NET, Enterprise Architecture, Cloud Computing, SaaS, Powershell, ETL, T-SQL, Solution Selling, ERP, Governance, Troubleshooting, Information Technology, System Deployment, Solution Architecture
Education
Texas A&M University 1990 — 1995
B.A., History
Duncanville High School 1984 — 1988
Forward Planning March 2015 - Present
CompuCom September 2013 - January 2015
CompuCom November 2009 - June 2013
Alsbridge October 2008 - November 2009
Alsbridge 2009 - 2009
Excellent Consulting Online (ECO) August 2007 - 2009
Affiliated Computer Services April 2002 - August 2008
ACS, Inc. April 2002 - October 2005
Nortel Networks April 1996 - April 2002
Skills
Telecommunications, Accounting, Transportation, Construction, Sustainable Business, Outsourcing, Program Management, Vendor Management, Change Management, Process Improvement, ITIL, Service Delivery, Business Process..., Disaster Recovery, Strategic Planning, Operations Management, Strategy, Professional Services, Team Management, IT Service Management, Management, Business Process, IT Strategy, SDLC, Project Management, Consulting, Project Planning, PMO, Governance, PMP, IT Outsourcing, Cloud Computing, Security, Cross-functional Team..., ERP, Quality Assurance, IT Management, Information Technology, Integration, Resource Management, Leadership, Business Analysis, Training, Human Resources, Team Leadership, Business Planning, Data Center, Business Intelligence, CRM, IT Operations
Education
The University of Texas at Dallas 2005 — 2012
Doctor of Philosophy (PhD), Public Affairs, 3.8
University of Connecticut 1981 — 1982
MBA, Strat. Planning/Mkting
Syracuse University 1977 — 1981
BS, Mgmt
Pick-N-Pull Corporate Office August 2013 - Present
Guerilla Union 2008 - Present
Apple 2012 - 2013
CompuCom 2010 - 2010
Sullivan and Cogliano 2010 - 2010
Adams Computer Parts March 2003 - May 2006
Skills
Computer Repair, Desktop Computers, Laptops, Software Installation, Troubleshooting, Computer Hardware, Networking, Mac OS, Information Technology, PC, Mobile Devices, iPhone, Electronics Repair, Maintenance & Repair, Windows, Virus Removal, Hardware Installation, Computer Security, Customer Service, Active Directory, SAP, Point of Sales, Inventory Management, Process Improvement, Hardware, Microsoft Office, Customer Satisfaction, Team Leadership, Technical Support
Education
TechSkills of Sacramento 2008 — 2011
CompTIA A+, Network+, Security+, Microsoft Certified Professional, Information Technology, 4.0
Galt High School 2004 — 2008
High School Diploma, General Education, 3.0
CompuCom December 2012 - Present
Cinsay April 2012 - December 2012
Fossil October 2011 - April 2012
Ernst & Young September 2008 - October 2011
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Reporting, US GAAP, External Audit, Auditing, GAAP, Accounting, Assurance, CPA, Financial Analysis, Financial Accounting, Microsoft Excel, Financial Statements, General Ledger, Management, Account Reconciliation, Cash Flow, Revenue Recognition, Mergers & Acquisitions, Process Improvement, Fixed Assets, Accruals, Big 4, Variance Analysis, Analysis, Microsoft Word, Microsoft Office
Education
Texas A&M University 2006 — 2008
Master's Degree, Accounting
Texas A&M University 2002 — 2006
Bachelor of Science (BS), Accounting
Open Options February 2005 - Present
Service Electronics July 2004 - December 2004
Netifice Communications September 1999 - June 2002
Compucom June 1998 - September 1999
Skills
Troubleshooting, Telecommunications, Security, Network Administration, VPN, SQL, Customer Relations, Excel, Customer Service, SQL Server, Data Center, Word, IP, Problem Solving, Operating Systems, Access Control, Active Directory, Windows, Microsoft Office, Access, Microsoft SQL Server, Microsoft Word, Microsoft Excel, Windows 7, Integration, Intrusion Detection, Project Management, Windows Server, Biometrics, Security+, Networking, VoIP, Physical Security, Customer Satisfaction, Surveillance, Software Installation
Education
Texas A&M University-Commerce 1992 — 1995
Criminal Justice/Computer science
Fitness Consulting Group July 2015 - Present
Torrid August 2014 - Present
CompuCom April 2015 - July 2015
Skills
Web Design, Web Development, SQL, jQuery, ASP.NET, HTML5, PHP, MySQL, Databases, Front-end Development, Troubleshooting, Visual Basic, Technical Support, WordPress, CSS
Education
Sullivan College of Technology and Design 2014 — 2015
Associate's Degree, Web/Multimedia Management and Webmaster
Pleasure Ridge Park High 2003 — 2008
High School/Secondary Diplomas and Certificates
Avanade May 2014 - Present
HCL Technologies April 2012 - May 2014
CompuCom September 2009 - April 2012
IIE January 2009 - September 2009
Skills
C#, ASP.NET MVC, JavaScript, HTML 5, D3.js, jQuery, jQuery UI, Advanced CSS, HTML, Customer Service, Research, Java, Microsoft SQL Server, AJAX, SQL, Web Applications, Software Development, Programming, Entity Framework, Microsoft Office, XML, .NET
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2001 — 2006
Bachelor of Science (BS), Mechatronics, Robotics, and Automation Engineering
Tecnológico de Monterrey 2001 — 2006
Bachelor's degree, Mechatronics, Robotics, and Automation Engineering
CompuCom February 2014 - Present
Through the Decades Sport Cards January 2012 - January 2014
United States Marine Corps December 2003 - December 2010
Education
Sullivan University 2015 — 2016
Master's Degree, Master of Science Cyber Security
Sullivan College of Technology and Design 2011 — 2014
Bachelor's Degree, Computer Networking Security and Forensics
Sullivan College of Technology and Design 2013 — 2014
Associate's Degree, Computer/Information Technology Administration and Management
Sullivan College of Technology and Design 2011 — 2013
Associate's Degree, Computer Networking Security and Forensics
The Freeman Company May 2015 - Present
CompuCom May 2012 - May 2015
Research Now June 2010 - May 2012
Skills
Analytics, Data Analysis, PeopleSoft, Business Analysis, Market Research, Hyperion Planning, Hyperion HFM, Analysis, Finance
Education
Texas A&M University - Mays Business School 2006 — 2010
BBA, Finance
CompuCom December 2014 - Present
Dignity Health August 2014 - December 2014
Paradigm Technology January 2010 - March 2014
IBM January 2009 - December 2010
Broadcom 2008 - 2009
Irvine Company January 2006 - 2007
WAMU 2005 - 2006
Fluor 2000 - 2005
KB Homes/Perot Systems 2001 - 2002
KB Homes 2001 - 2002
Skills
IBM Server Expert, IBM BladeCenter Expert, IBM High End Storage, BladeCenter, FCoE, AIX, Storage Virtualization, SAN, Data Center, Solution Selling, VMware, NAS, Enterprise Storage, Virtualization, Storage Area Networks, Servers, Disaster Recovery, Brocade, Server Architecture, Storage Solutions, Cloud Computing, High Availability, Hardware, Enterprise Architecture, VMware ESX, Enterprise Software, Professional Services, VIOS, IBM PureFlex, IBM DS Storage, Citrix, SAP HANA, ProtecTIER Deduplication, SUSE Linux, DNS, NetApp, Suse
Education
Tarrant County College 1987 — 1989
BS, Airframe and Powerplant
University of North Texas 1984 — 1986
cirba 2014 - Present
Dell 2010 - 2014
Dell 2008 - 2010
Dell 2002 - 2008
i2 Technologies 2001 - 2002
Go Figure Technology 1999 - 2001
Max Internet Communications 1998 - 1999
CompuCom 1996 - 1998
Skills
Cloud Computing, Cross-functional Team..., Managed Services, Management, Business Development, Pre-sales, Sales Operations, Professional Services, Strategy, SaaS, Sales, Program Management, Consulting, Service Delivery, Sales Process, Enterprise Software, Data Center, IT Management, Organizational..., Sales Management, Direct Sales, Vendor Management, Quota Setting, Exceeding Quotas, Operations Management, Offer Development, Management Consulting, CIO Advisory Services, Collaborative Leadership, Contract Negotiation, Contract Management, Strategic Planning, Account Management, Relationship Building, Fiscally Responsible, Long-term Customer..., Organizational Change..., Experienced Change Agent, Business Transformation, Service Delivery...
Education
Texas A&M University 1992 — 1996
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Unosquare July 2015 - Present
Lufthansa November 2013 - July 2015
CompuCom April 2011 - November 2013
Unosquare September 2011 - September 2012
TSB Desarrollo (BPO Company) September 2009 - April 2011
Skills
Recruiting, Talent Acquisition, Contract Recruitment, Technical Recruiting, Management, Training, Personnel Management, Internet Recruiting, Leadership, Benefits Negotiation, Staffing Services, IT Recruitment, People Skills, Executive Search, Vendor Management, Coaching, Project Management, US recruitment, Shared Service Center
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2013 — 2013
Certification, Coaching, Certification
Universidad del Valle de Atemajac 2006 — 2008
Master's, Organizational Development
Universidad del Valle de Atemajac 2001 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Self Employed January 1990 - Present
Rent-A-Center September 2008 - July 2009
Teleplan January 2004 - July 2009
AudioTel Corporation 2006 - 2006
CompuCom August 1999 - March 2005
Teleplan January 1999 - March 2000
PC Service Source 1997 - 2000
CompUSA January 1996 - January 1999
ComputerCity/CompUSA March 1998 - December 1998
ComputerCity/CompUSA November 1997 - March 1998
Skills
Creative Writing, Technical Writing, XML, Microsoft SQL Server, Leadership, Product Management, Editing, Business Analysis, Databases, HTML, SQL, .NET, Oracle, Program Management, IIS, Management, Visual Basic, Social Media, Microsoft Excel, Web Applications, Copywriting, Access, Crystal Reports, Customer Service, Marketing, Servers, ASP, Research, Networking, SEO, Web Development, Visual Studio, Online Advertising, Web Content, Microsoft Office, Sales, PHP, Programming, Database Administration, JavaScript, Social Networking, Software Development
Education
TCU / Richland Junior College 1986 — 1987
Associates, Business Administration and Computer Science related
Texas Christian University 1985 — 1985
BS in BS, Business Administration and Management, General
L-3 Communications February 2012 - Present
JC Penney December 2008 - February 2012
JC Penney Company, Inc December 2008 - February 2012
PepsiCo September 2007 - December 2008
Abacus Technical Services September 2007 - December 2008
CompuCom April 2004 - August 2007
Compucom Systems April 2004 - August 2007
CompuCom 2004 - 2005
Lockheed Martin CIS/ACS July 2002 - July 2004
Lockheed Martin 2002 - 2004
Skills
Unix, VMware, Solaris, System Administration, Security, HP-UX, AIX, TCP/IP, Perl, Oracle, Servers, Linux, Shell Scripting, DNS, Disaster Recovery, Operating Systems
Education
Texas A&M University-Commerce 2014 — 2015
Bachelor of General Studies
Texas A&M University-Commerce
Computer Science and Mathematics
Texas A&M University-Commerce 1995 — 2000
Tolt Solutions February 2015 - Present
CompuCom November 2012 - January 2015
Harte Hanks May 2007 - October 2012
Bristol-Myers Squibb July 2005 - March 2007
Skills
Market Research, Business Analysis, Process Improvement, CRM, Vendor Management, Content Management...
Education
Temple University - Fox School of Business and Management 2012 — 2016
Bachelor’s Degree, Marketing
CompuCom September 2008 - May 2015
Anthem May 2000 - November 2007
Skills
Active Directory, Windows Server, Windows 7, XP, Troubleshooting, Technical Support, ITIL, Computer Hardware, VMware, Citrix, Help Desk Support, Software Installation, Microsoft Exchange, A+ Certified, Windows XP, Windows, Laptops, System Administration, BMC Remedy
Education
Sullivan University 2008 — 2011
Bachelor of Science, Information Technology
ITT Technical Institute 2000 — 2002
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Seagate Technology October 2014 - Present
LSI, an Avago Technologies Company October 2011 - Present
Maintech May 2005 - November 2011
Argus Technical Services 2003 - 2004
USAA 2002 - 2003
Caremark 2001 - 2002
World Savings 1998 - 2001
CompuCom April 1997 - October 1998
TEKsystems 1998 - 1998
Skills
Technical Support, Active Directory, Servers, SharePoint, Help Desk Support, VMware, System Administration, Operating Systems, Networking, Disaster Recovery, Hardware, TCP/IP, Virtualization, Linux, SAN
Education
Texas A&M Engineering Extension Services 1995 — 1996
Certificate, Electronics and Computers
Texas A&M University 1995 — 1996
Computer
Armor Defense Inc. April 2015 - Present
Armor Defense Inc. March 2014 - April 2015
CompuCom March 2013 - March 2014
CompuCom August 2008 - March 2014
Telvista Inc. September 2006 - August 2008
Skills
Technical Support, VPN, Linux, Servers, Software Documentation, Ubuntu, Windows 7, Process Improvement, DNS, JavaScript, Shell Scripting, CentOS, MySQL, Apache, PHP, HTML, CSS, C#, Team Leadership, Microsoft Exchange, Help Desk Support, Windows Server, Virtualization, Nginx, Postfix
Education
Tarrant County College 2002 — 2004
Computer Science
Mit Reizarf Productions, LLC September 2015 - Present
CompuCom February 2012 - September 2015
Xerox August 1995 - February 2012
Affiliated Computer Services, A Xerox Company August 1995 - February 2012
ACS 1995 - February 2012
Zale Corporation 1995 - 1997
City of Greenville, TX 1987 - 1995
Skills
Entrepreneurship, Online Publishing, Product Design, Creative Concept Design, Thermoforming, 3D Printing, Rapid Prototyping, Web Content Management, CNC Operation, Article Writing, Creative Non-fiction, Fiction Writing, Non-fiction Writer, Web Content Creation, Dog Training, Dog Behavior, Dog Aggression, Adventure Travel, Motorcycle Industry, Service Delivery, Integration, IT Operations, IT Service Management, Vendor Management, ITIL, IT Management, Data Center, Incident Management, IT Strategy, Information Technology, Process Improvement, Program Management, HP, Change Management, Infrastructure, Solution Architecture, Business Analysis, Crisis Management, Business Continuity, Project Delivery, Service Management, Enterprise Architecture, Business Process, Cloud Computing, Security, Servers, Unix, Professional Services, Requirements Analysis, Resource Management
Education
Texas A&M University-Commerce 1983 — 1985
NA, Political Science
Greenville High School 1980 — 1983
High School Diploma
CompuCom April 2014 - Present
Kforce Inc November 2014 - April 2015
NTT DATA Business Solutions August 2014 - November 2014
NTT DATA Business Solutions October 2013 - August 2014
NTT Data Corporation August 2013 - October 2013
Yum! Brands February 2012 - August 2013
Yum! Brands October 2010 - February 2012
New Age Technologies June 2010 - October 2010
Best Buy/Geek Squad June 2008 - June 2010
Circuit City July 2004 - June 2008
Skills
VMware, Active Directory, Servers, Windows Server, DNS, DHCP, Network Administration, Microsoft Office, IBM Websphere Commerce, AIX, Glassfish, JavaScript, Visual C#, Windows Server 2003, Cisco, Microsoft Office 2007, Visio, HP Proliant, Netbackup, Soldering, Novell, Windows, HP, Laptops, VMware ESX, Computer Hardware, Windows 7, Troubleshooting, XP, Operating Systems, Hardware, Windows Server 2008, Routers, Desktop Support, Software Installation, VPN, Virtualization, Cabling, Wireless Networking, TCP/IP, System Administration, HTML, WAN, Security, Lotus Notes, MS Project, Switches, FTP, Data Center, Citrix
Education
Sullivan University 2011 — 2014
Bachelor, Computer Science
Sullivan University 2006 — 2009
Associates, Computer Engineering Technology
Pleasure Ridge Park High School
High school Diploma, Computer Engineering
Compucom January 2005 - October 2012
Fidelity Investments February 2004 - August 2004
Technical Needs January 2003 - June 2003
Triad-General Employment 2000 - 2002
NEC September 1996 - November 1998
Self Employed September 1995 - September 1996
PCD March 1983 - September 1995
Skills
Windows 7, 2000, NT,...
Education
Sullivan and Cogliano Training Center 1999 — 1999
MCSE, Windows networking and server
University of Massachusetts, Amherst 1974 — 1978
Bachelor of Science (BS), Mechanical Engineering
GM Financial April 2015 - Present
GM Financial June 2013 - April 2015
Ally Financial Inc. December 2011 - June 2013
TPC Solutions Inc July 2009 - December 2011
Bank of America May 2007 - July 2009
Bank of America December 2000 - May 2007
Sabre Holdings May 2000 - November 2000
CompuCom August 1998 - April 2000
Skills
Windows Server 2008, IIS, Enterprise Architecture, System Architecture, Business Continuity, Cloud Computing, Disaster Recovery, Web Applications, EFT Server, Windows Server, Security, ITIL, Integration, F5 BigIP, Infrastructure, Networking, System Deployment, Troubleshooting, Software Documentation, Architectures, Architecture
Education
Texas A&M University
Computer Science
M&T Bank January 2013 - September 2014
PMA Companies June 2012 - December 2012
CompuCom September 2011 - June 2012
PMA Companies June 2011 - September 2011
St. Mary's Medical Center 2010 - June 2011
Self Employed Independent Consultant 2007 - 2010
PMA Insurance, Commerce Bank and Sunoco 2003 - 2007
TEKsystems 1997 - 2003
The Whitelyn Group & TSN 1995 - 1997
Decision One 1985 - 1995
Skills
Software Documentation, Troubleshooting, IT Project Leadership, Process Improvement, Analysis, IT Service Delivery, IT Hardware & Software..., Project Coordination, Project Management, Technical Support, MS Windows OS, Business Analysis, System Deployment, Enterprise Software, Business Requirements, Management, Consulting, Documentation
Education
Temple University
Bachelor's, Computer Science
Villanova University
Certificate, Fundamentals of Project Management
Expert Global Solutions February 2015 - Present
CompuCom May 2012 - February 2015
Blockbuster Inc. May 1998 - May 2012
Affiliated Computer Services April 1997 - May 1998
Zale Corporation April 1996 - April 1997
Sound Warehouse / Blockbuster Music November 1986 - April 1996
Skills
Windows Server, Active Directory, DNS, WINS, PKI, MAC OS X Ser, Windows 7, XP, Mac OS X, VMware ESX, Hyper-V, NetApp, VBScript, WSH, KiXtart
Education
Texas A&M University 1976 — 1980
Bachelor of Science, Biology
University of Texas Medical Branch at Galveston 1980 — 1982
M.D. Degree Program
University of Houston 1982 — 1987
Electrical Engineering, Computer Science
Cirrus Logic October 2011 - Present
NEC Corporation of America September 2000 - February 2011
CompuCom 1994 - 2000
Hisco 1993 - 1994
Skills
Contract Negotiation, Vendor Management, Procurement, Materials Management, Strategic Sourcing, Process Improvement, Supply Chain, Purchasing, Strategic Planning, Leadership, Sourcing, Telecommunications, Management, Sales, Forecasting, Cross-functional Team..., Time Management, Inventory Management, Negotiation, Logistics, Program Management, SAP, Project Planning, Operations Management, Supply Chain Management, Project Management, Six Sigma, Analysis, Business Process..., Budgets, Strategy
Education
Texas A&M University-Commerce 1985 — 1989
Bachelor of Arts (B.A.), Spanish/French
Presidio January 2012 - Present
INX November 2003 - December 2012
Digital Precision October 2001 - April 2003
Netvoice Technologies October 2000 - November 2001
CompuCom June 1999 - October 2000
Skills
Data Center, Unified Communications, Cisco Technologies, CCIE, Virtualization, CCNP, Professional Services, Network Architecture, VoIP, CCNA, VMware, QoS, Enterprise Software, Managed Services, Network Engineering, Cloud Computing, Cisco Call Manager, Routing, Networking, Cisco IOS, Telepresence, Network Design, Integration, Network Security, LAN-WAN, Solution Selling, WAN, Solution Architecture, IT Strategy, Switches, Pre-sales, Enterprise Architecture, MPLS, OSPF, Cisco Nexus, Cisco UCS, Disaster Recovery
Education
Texas A&M University 1995 — 1999
Bachelor of Business Administration (BBA), Management Information Systems
CompuCom October 2014 - March 2015
Humana June 2014 - September 2014
Sullivan University October 2009 - July 2013
Sullivan University 2006 - July 2013
UPS-SCS/Mölnlycke Health Care Group March 2006 - May 2009
UPS-SCS January 2006 - May 2009
ATCLE NDC Logistics February 2000 - October 2004
Waldenbooks January 1998 - January 2000
Claire's Boutique January 1994 - January 1998
Skills
Microsoft Office, Web Site Production, Change Management, Web Design, Salesforce.com, Training, Troubleshooting, System Administration, Team Building, Management, Project Planning, Customer Service, Visio, Human Resources, Windows Server, Microsoft Excel, Public Speaking, Leadership Development, Leadership, Program Management, Analysis, PowerPoint, Coaching, Event Planning, Research, Organizational..., Nonprofits, Public Relations, Microsoft Word, Staff Development, Customer Satisfaction, Sales, Higher Education, Process Scheduler, Employee Relations, Recruiting, Resume Writing, Policy, Administration, Student Affairs, Admissions, Career Counseling, Time Management, Student Financial Aid, Conflict Resolution, Career Development, Teaching, Interviews, Adult Education, CampusVue
Education
Sullivan University
Bachelor of Science (B.S.), Business Administration/Computer Science
CompuCom January 2013 - Present
CompuCom March 2012 - January 2013
Averitt Express June 2011 - March 2012
Private September 2008 - November 2008
TEKsystems September 2006 - August 2008
Client Services/University of Memphis January 2003 - July 2006
Bechtel Jacobs June 2001 - August 2001
The Oak Ridger August 1990 - May 2001
Skills
Vendor Management, Training, Human Resources, Recruiting, Leadership, Temporary Placement, Project Management, Process Improvement, Networking, Microsoft Office, Executive Sourcing, Executive Recruiting, Workday, Employee Relations, PeopleSoft, CRM, Sourcing, Management, iCIMS, Talent Acquisition, Recruitment Advertising, Negotiation, Team Leadership, Employee Benefits, Employee Engagement, Business Analysis, Personnel Management, Hiring, Staff Augmentation, Critical Thinking, Literacy, Curriculum Design, OS X, SharePoint, Diversity Recruitment, E-recruitment, Boolean Logic, Rhetoric, Composition, Mac OS X, MS Excel Pivot Tables, Lotus Notes, Siebel 7.x, Quantitative Research, SPSS, Instructional Technology, Lesson Planning, Pedagogy, WebEx, LinkedIn Recruiter
Education
Tennessee Technological University 2009 — 2011
Master of Arts (M.A.), Curriculum and Instruction/Instructional Leadership
The University of Memphis 2001 — 2005
BBA, Management Information Systems
Oak Ridge High School
Clinique October 2008 - May 2014
FreeForce Consulting, Inc January 2004 - August 2008
CompuCom April 2002 - January 2004
Metasolv Software, Inc February 1999 - April 2002
Lancôme Paris December 1997 - October 1998
EXPRESS May 1994 - November 1997
Etcetera Bridal June 1991 - January 1994
Skills
Marketing Management, Tactical Sales, Pricing Negotiations, Cost Models, Cost Reduction Programs, Supervision Of Staff, Regulatory Research, Corporate Research, Event Driven, Negotiation, Leadership, Sales
Education
Texas A&M University
University of Phoenix
Associates, Health and Human Services
DistributionNOW September 2013 - Present
Cynthia's Personal PC Service January 2005 - January 2014
National Oilwell Varco November 2011 - November 2013
Smith International September 2010 - October 2011
CompuCom October 2006 - July 2010
Schlumberger 2010 - 2010
Skills
Windows Server, Windows XP, Technical Support, Laptops, Business Intelligence, Workstations, Active Directory, Microsoft SQL Server, Project Management, Troubleshooting, Servers, VMware, Management, Citrix, IT Management, Microsoft Exchange, Disaster Recovery, Networking, Operating Systems, Technical Recruiting
Education
Texas Southern University 1985 — 1992
Sinton ISD January 2015 - Present
Sinton ISD August 2013 - January 2015
Compucom Systems, Inc September 2010 - August 2013
CDI Enginerring Solutions (@ Chevron) April 2008 - January 2011
Chevron 2008 - 2010
CompuCom October 2001 - April 2008
EDP Contract Services September 1999 - September 2001
Skills
CCNA, Cisco Certified, CompTIA Server+, CompTIA A+, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, TCP/IP, Active Directory, Microsoft Exchange, XP, Troubleshooting, Windows Server, IT Service Management, System Deployment, Vendor Management, Unix, Project Management, Norton Ghost, Windows 2000, Project Planning, Software Documentation, Networking
Education
Texas A&M University-Corpus Christi 1997 — 1998
Computer and Information Technology
VWR December 2011 - Present
CompuCom April 2010 - December 2011
Philadelphia Gas Works September 2009 - March 2010
Bristol-Myers Squibb 2000 - 2009
American Standard February 2000 - August 2000
Merck August 1999 - January 2000
Johnson & Johnson 1998 - 1999
Skills
Vendor Management, Servers, Software Documentation, ITIL, Unix, SDLC, Disaster Recovery, Visio, Linux System..., Troubleshooting, IT Management, SharePoint, Unix Operating Systems, Enterprise Architecture, Active Directory, Solaris, Data Center
Education
Syracuse University
Masters of Science, Information Resources Management
University of Toledo
Bachelors, Business Administration
CompuCom July 2013 - Present
CompuCom Systems Inc November 2009 - July 2013
ARAMARK January 2007 - November 2009
SNiP Link (Southern NJ Internet Provider) March 2005 - January 2007
Skills
Customer Service, Networking, Management, Call Centers, Microsoft Office, Web Hosting, Laptops, Call Center, BMC Remedy, Windows Server, VMware, Computer Hardware, XP, A+ Certified, 2008 R2, Software Documentation, Windows XP, HTML, Team Building, Technical Support, Process Improvement, System Administration, Active Directory, Help Desk Support, Windows 7, Windows, VPN, VoIP, Printers, Troubleshooting, DNS, Microsoft Exchange, Software Installation, Antivirus, Citrix, Servers, Routers, Hardware, Operating Systems, Security, Microsoft Certified...
Education
Temple University 2001 — 2008
Stream Energy, LLC April 2015 - Present
Stream Energy, LLC November 2011 - Present
Greatwide Logistics Services September 2008 - August 2011
Flexi Compras October 2007 - September 2008
CompuCom June 2005 - October 2007
@Track Communications/Aether Systems/Geologic Solutions March 2001 - June 2005
United Adverstising Publications December 1997 - March 2001
Quebecor Printing March 1995 - December 1997
Skills
Financial Reporting, Accounting, Cost Accounting, Accounts Payable, Budget, General Ledger, Technical Accounting..., Accounts Receivable, Oracle Discoverer, Software Implementation, Financial Audits, ERP Implementations, ERP Oracle, Budgets, Account Reconciliation, Inventory Management, Team Building, Variance Analysis, Auditing, Cash Flow, Financial Analysis, Cash Management, Forecasting, Consolidation
Education
Texas A&M University 1990 — 1993
BBA, Accounting and Finance
Cardiovascular Provider Resources/Heartplace April 2012 - Present
Cardiovascular Provider Resources/Heartplace January 2010 - April 2012
Cardiovascular Provider Resources/ Heartplace January 2003 - January 2010
Cardiovascular Provider Resources/Heartplace June 1999 - January 2003
Americredit 1998 - June 1999
CompuCom 1997 - 1998
HD Vest Financial Services January 1996 - January 1997
Vertafore -- ARC/AMS -- Agency Management Services 1994 - 1996
Skills
EHR, HIPAA, EMR, Disaster Recovery, HL7, Software Implementation, IT Management, Healthcare Management, Cloud Computing, Active Directory, Networking, Project Management, Microsoft SQL Server, Citrix, Troubleshooting, Practice Management, Windows Server, SQL, Database Administration, Data Center, Management, Databases, Team Building, Strategic Planning, Health Information..., Technical Support, Business Analysis, Business Development, Software Documentation, Information Technology, Healthcare Information..., Integration, Process Improvement, Network Security, Security, Enterprise Software, Windows 7, Virtualization, Infrastructure, Servers, Microsoft Exchange, Team Leadership, VPN, IT Service Management, Network Administration, WAN, Storage, Cisco Technologies, Information Security, DNS
Education
Texas A&M University 1989 — 1993
BBA, Finance
Medina Capital February 2013 - Present
Cryptzone April 2014 - Present
Brainspace Corporation September 2013 - Present
VMware December 2011 - February 2013
Terremark / Data Return August 1999 - August 2011
Compucom August 1997 - August 1999
ADOSEA Technologies September 1994 - December 1995
DURACOM 1993 - 1994
Skills
Product Development, Business Strategy, Public Speaking, Pricing Strategy, Cloud Computing, Managed Hosting, Software Development, Financial Modeling, Investor Relations, P&L Responsibility, VMware, Data Center, Virtualization, vCloud, Product Management, IT Operations, Service Providers, IT Service Delivery, PaaS, Managed Services, Sales Engineering, SaaS, Pre-sales, Disaster Recovery, IT Strategy, Storage, Enterprise Software, Go-to-market Strategy, Management, Solution Selling, Business Development, Professional Services, Leadership, Selling, Strategic Partnerships, Channel Partners, Business Alliances, Sales Management, Enterprise Architecture, Start-ups, IaaS, Outsourcing, P&L Management, Salesforce.com, Sales
Education
Texas A&M University 1994 — 1997
B.S., Industrial Distribution
CompuCom Recruiting SpecialistCompucom Systems, Inc.2006 - Present
Education
Texas A&M University 1994 — 1998
CompuCom 2008 - Present
Accenture 1998 - 2008
CD Warehouse 1995 - 1998
Skills
Business Process..., IT Strategy, Business Analysis, Management Consulting, ITIL, PMO, Business Transformation, IT Service Management, Change Management, SDLC, Outsourcing, Program Management, Process Improvement, Requirements Analysis, Business Intelligence, Project Management, IT Management, PMP, Vendor Management, Project Portfolio...
Education
Texas A&M University 1990 — 1995
Bachelor of Business Administration (B.B.A.), Accounting and MIS
Booz Allen Hamilton June 2015 - Present
Analygence, Inc September 2011 - Present
CompuCom July 2014 - May 2015
CompuCom September 2013 - June 2014
ManTech June 2009 - April 2013
Bankers Life and Casualty Company 2013 - 2013
Local Technology Solutions, LLC. May 2010 - March 2012
434th Mission Support Group (USAF Reserves) January 2007 - June 2009
Rolls-Royce/LibertyWorks December 2006 - February 2009
5th Air Force (USAF) May 2005 - September 2006
Skills
Problem Solving, Government, Requirements Analysis, Engineering, Military, IT Audit, IT Management, C&A, Information Assurance, Computer Security, DoD, Information Security, Management, Military Operations, Project Management, Troubleshooting, Security Clearance, Configuration Management, Software Installation, Testing, Security, Systems Engineering, Information Technology, Air Force, System Administration, Cross-functional Team..., Team Leadership, National Security, Computer Hardware, Team Building, IT Service Management, Integration, Program Management, Visio, Security, Leadership, Hardware, Help Desk Support, System Deployment, Disaster Recovery, Unix, Software Documentation, Microsoft Office, Strategic Planning, Customer Service, Training, Process Improvement, Consulting
Education
Tennessee State University 1996 — 2002
Bachelor of Science (B.S.), Industrial Engineering
CompuCom May 2011 - Present
CompuCom Systems November 2000 - January 2003
CompuCom Systems Inc. July 1999 - November 2000
Barnes & Noble 1990 - 1996
BookStop September 1990 - October 1990
Skills
IT Service Management, Project Management, Vendor Management, Service Delivery, Team Leadership, Troubleshooting, Process Improvement, Program Management, Business Analysis
Education
University of North Texas 1991 — 1996
Bachelors, Fine Arts with Merchandising/Marketing
Texas A&M University-Commerce 1990 — 1991
Dell Services February 2013 - Present
EDS March 2008 - January 2013
CompuCom Systems Inc. April 2003 - March 2008
CompuCom 2003 - 2008
Samsung Telecommunications America August 1998 - August 2002
Samsung Telecommunications America May 1999 - June 2001
Samsung Telecommunications America August 1998 - April 1999
JCPenney Life Insurance Company 1989 - 1998
Skills
Vendor Management, Outsourcing, Process Improvement, Procurement, Strategic Sourcing, RFP, Cross-functional Team..., Supply Chain Management, Program Management, Service Delivery, Project Management, Business Process..., IT Outsourcing
Education
University of Phoenix-Dallas 2005 — 2007
Bachelor of Science/ Business Management, Management
Texas A&M University-Commerce 1996 — 1998
Industrial Engineering, Engineering
Allen High School 1985 — 1989
JBI, Inc February 2015 - Present
Raytheon April 2009 - October 2013
Regus July 2008 - November 2008
Ericsson September 2007 - March 2008
Insight/Software Spectrum November 2003 - January 2007
CompuCom November 2000 - October 2003
Infotec Commercial Systems February 2000 - October 2000
PC Service Source October 1996 - February 2000
Skills
Account Management, Project Management, Strategic Planning, Sales, Data Analysis, Proposal Writing, Process Improvement, Cross-functional Team..., Vendor Relationships, Event Management, Email Marketing, Lead Generation, Management, Competitive Analysis, Vendor Management, Salesforce.com, Financial Analysis, Social Media Marketing, Marketing Management, Marketing Communications, Marketing Strategy, Direct Marketing, Budgets, Sales Operations, Training, Public Speaking
Education
University of North Texas 1996 — 1998
BBA, Marketing
Texas A&M University-Commerce
MBA, Marketing Management
WacoHigh School
Boy Scouts of America August 2013 - Present
Boy Scouts of America May 2012 - July 2013
CompuCom September 2011 - February 2012
Baylor Health Care System July 2010 - September 2011
ii2P May 2009 - July 2010
Hitachi ID April 2008 - April 2009
ICSynergy June 2007 - May 2008
Affiliated Computer Services January 2002 - June 2007
ACS 2002 - 2007
Metromedia Restaurant Group November 1996 - January 2002
Skills
Requirements Management, Testing/QA, Change Control, Software Project..., Scope Management, Risk Management, Resource Management, SLA/KPI Management, Budget Management, P&L responsibility, SOW, Vendor Management, Contractor Management, Performance Management, Career Pathing, Recruitment/Retention, Terminations, Change Management, Lean Six Sigma, ITIL, HIPAA, Business Continuity, Program Management, ERP (Lawson), Identity Management, Electronic Health..., Software Publishing, Consulting Services, Outsourcing, Service Desk, EDI, Financial, Retail, Web Applications, Security Services, Full SDLC, Agile, Waterfall, Management, Security, Budgets, P&L Responsibility, Consulting, Leadership, Project Management, Finance, SDLC, Process Improvement, P&L Management, Business Analysis
Education
Texas A&M University
B.B.A., Double major: Business Analysis and Business Management
NTT DATA Americas May 2013 - Present
AT&T November 2010 - May 2013
CompuCom August 2009 - November 2010
HP September 2008 - May 2009
EDS - Plano, Texas March 2007 - August 2008
EDS May 2004 - February 2007
EDS November 2000 - April 2004
Sabre Corporation April 2000 - October 2000
PricewaterhouseCoopers January 1998 - April 2000
Skills
Compensation, Expatriate Management, Global HR, Due Diligence, Mergers, Divestitures, Strategic Planning, Negotiation, Benefits, Policy, Performance Management, Planning, Program Development, Employee Benefits, Human Resources, Deferred Compensation, Mergers & Acquisitions, Project Planning, Strategy
Education
Texas A&M University 1994 — 1997
BBA, Finance
compucom
Skills
Active Directory, Operating Systems, Windows Server, Integration, System Deployment, HP, Group Policy, Citrix, Data Center, IT Strategy, VMware ESX, Disaster Recovery, Software Documentation, Software Installation, Visio, Printers, SharePoint, Security, Troubleshooting, IT Management, Unix, Vendor Management, Information Technology, SDLC, Servers, Cloud Computing, XP, IT Operations, VPN, DHCP, Hardware, Microsoft Exchange, Help Desk Support, Laptops, DNS, VMware, Technical Support, Blackberry Enterprise...
Education
Tel Aviv University
BP 2004 - Present
CompuCom December 1995 - Present
Education
Texas A&M University 1975 — 1977
Washington State Employee's Credit Union March 2013 - June 2013
Microsoft September 2012 - December 2012
SkyKick February 2012 - June 2012
Boeing March 2010 - October 2011
Boeing September 2008 - March 2010
Alaska Air Group June 2008 - August 2008
CompuCom July 2007 - February 2008
WDS Global 2006 - 2007
Skills
Computer Hardware, Troubleshooting, Customer Service, Windows, Software Installation, Desktop Support, Microsoft Office, SharePoint, Active Directory, Problem Solving, XP, Operating Systems, JavaScript, HTML, Routers, Security, Research, Analysis, Administration, Servers, PowerPoint, SQL, Visio, Excel, Word, Documentation, Access, Outlook, Windows 7, Laptops, System Administration, Printers, Windows Server 2003, Hardware, VPN, Windows Server, Remedy, Technical Writing, VMware, Windows Server 2008
Education
Tacoma Community College 1999 — 2000
Wilson High School 1996 — 2000
General
CompuCom April 2009 - Present
Blockbuster February 2004 - April 2009
Symon Communications 1996 - 2004
Skills
Vendor Management, ITIL, Databases, Troubleshooting, SharePoint, Software Documentation, Help Desk Support, Windows, Computer Hardware, Project Management, Technical Support, Active Directory, Management, Hardware, Customer Service, Call Centers, System Deployment, DNS, Analysis, Networking, System Administration, IT Management, Information Technology, Sales, Business Process, Data Center, Disaster Recovery, Security, Servers, Integration
Education
Texas A&M University-Commerce 1989 — 1993
BS, Political Science
Texas A&M University-Commerce 1989 — 1993
Bachelor's degree, Political Science and Government
CompuCom ESS AnalystCompuCom Systems2007 - Present
Skills
Salesforce.com, Vendor Management, Cloud Computing, Process Improvement, Account Management, Project Management, ITIL, Data Center, Outsourcing, Program Management, Enterprise Software, Integration, Disaster Recovery, SaaS, Solution Selling, Professional Services, Sales, Sales Management
Education
Texas A&M University 1996 — 2000
CompuCom 2004 - Present
Independent Consultant 2002 - 2004
Hewlett-Packard 1997 - 2002
DecisionOne 1996 - 1997
The McGraw Hill Companies 1991 - 1996
Digital Equipment Corporation 1982 - 1991
Skills
Vendor Management, Program Management, Process Improvement, PMO, Professional Services, IT Strategy, SDLC, Disaster Recovery, Project Portfolio..., ITIL, Business Analysis, IT Management, Integration, SharePoint, IT Service Management, Data Center, Requirements Analysis, Software Documentation, Visio, Software Project..., Enterprise Architecture, Solution Architecture, Cloud Computing, System Deployment, IT Operations
Education
Temple University 1973 — 1979
MA, Biology
Trinity Industries 2007 - Present
FedEx Kinko's 2005 - 2006
CompuCom 2004 - 2004
AMX Corporation 2002 - 2003
Avnet 2001 - 2001
Collmer Semiconductor 1999 - 2000
DSC Communications 1985 - 1999
Stewart Systems 1984 - 1984
Sweetheart Cup Corporation of Texas 1978 - 1984
Skills
Manufacturing, Accounting, Cost Accounting, Microsoft Office, General Ledger, Accounts Receivable, Problem Solving, Microsoft Excel, BPCS, Oracle Discoverer, Essbase, Oracle Financial, Sarbanes-Oxley, Variance Analysis, Sarbanes-Oxley Act, Internal Audit, Financial Reporting, Internal Controls, Auditing, Forecasting, US GAAP, GAAP, Financial Analysis, CPA, Managerial Finance, Financial Accounting, Strategic Financial..., Cash Management, Finance, Financial Modeling, Mergers & Acquisitions, Revenue Recognition, Budgets, Due Diligence, Process Improvement
Education
Texas A&M University 1976 — 1978
BBA, Accounting
Tyler Junior College 1974 — 1976
AA, Accounting
Canton High School, Canton, TX 1970 — 1974
Electric Insurance Company June 2011 - Present
Compucom August 2008 - January 2011
Skills
Microsoft SQL Server, Databases, Troubleshooting, SQL, Testing, Windows, Data Migration, Performance Tuning, Computer Hardware, Hardware, Software Installation, Management
Education
Suffolk University
Master Degree, Secondary Education
CompuCom November 2013 - Present
CompuCom April 2009 - December 2012
Getronics 2006 - 2009
SBC, Inc. 2004 - 2005
APAC Customer Services 1999 - 2001
Sprint Nextel 1997 - 1999
Sprint Nextel 1996 - 1997
Skills
SQL, Visio, Technical Support, Troubleshooting, SharePoint, Windows, Sonicwall, MySQL, Operating Systems, Requirements Analysis, IT Management, Cisco Technologies, VBScript, ITIL, Vendor Management, Help Desk Support, IT Operations, System Deployment, IT Service Management, Incident Management, MS Project, Call Centers, Software Project..., Business Analysis, Culture Change, Integration, Project Management, Project Planning, Service Delivery, Service Desk, Software Documentation
Education
Texas A&M University-Corpus Christi 2001 — 2004
Computer Information Systems
CompuCom July 2004 - February 2015
Compucom July 2012 - January 2015
Compucom August 2011 - July 2012
Compucom June 2006 - August 2011
Compucom February 2004 - June 2006
Micro Computer Solutions June 2000 - June 2004
GE Capital Information Technology Services 1998 - 2000
Papa Johns 1997 - 1999
US Army June 1986 - August 1995
Skills
Network Security, Network Administration, Troubleshooting, Data Center, Cisco IOS, Business Intelligence, Networking, Telecommunications, Cisco Technologies, Software Installation, Storage, Computer Network..., WAN, Windows Server, Project Management
Education
Sullivan University 1999 — 1999
Microsoft Certified System Engineer + Internet, Computer Science, 4.0
Southern High School 1983 — 1986
Diploma, General Studies
CBRE December 2009 - Present
CompuCom September 2009 - January 2010
HealthMarkets January 2008 - May 2009
Electronic Data Systems March 1998 - January 2008
Skills
PMP, MS Project, Program Management, Visio, Process Improvement, PMO, Project Planning, Requirements Analysis, Requirements Gathering, SDLC, Problem Solving, Team Building, Analysis, Resource Management, Software Project..., Team Leadership, Business Requirements, IT Management, Project Portfolio..., Project Delivery, Business Process..., Vendor Management, SharePoint, Business Process, Business Analysis, Integration, Leadership, Software Documentation, Business Intelligence, Change Management, IT Strategy, Microsoft Project
Education
The University of Texas at Arlington 1988 — 1990
BS, Information Systems
Texas A&M University 1987 — 1988
Computer Science
Tarrant County College 1985 — 1987
Associate in Arts
Bell High School 1983 — 1985
Consolidated Data Services April 2015 - Present
CompuCom January 2014 - August 2014
CompuCom February 2012 - January 2014
T-Mobile August 2011 - November 2011
AT&T November 2009 - June 2010
AT&T 2007 - 2008
Skills
Troubleshooting, Active Directory, TCP/IP, Windows Server, Networking, VoIP, Windows, Cisco Technologies, Microsoft Office, Network Security, Help Desk Support, Windows 7, Customer Satisfaction, Technical Support, Windows XP, Office 365, Leadership, RSA SecurID, SAP, Customer Retention, White Glove, Windows Vista, iOS, Blackberry Enterprise..., ITIL, BMC Remedy, Clarity, VPN, Computer Hardware, Software Installation, Hardware, Operating Systems, Call Centers, Customer Service, Microsoft Exchange, Process Improvement, Printers
Education
Texas A&M University-Corpus Christi 2015 — 2015
Web/Multimedia Management and Webmaster
International Academy of Design & Technology 2006 — 2006
Marketing/Graphic Design, Marketing/Graphic Design
University of South Florida 2004 — 2006
Mass Communication/Media Studies
EMC November 2011 - Present
CompuCom January 2010 - November 2011
CompuCom Inc January 2010 - November 2011
Safetran Systems April 2007 - May 2010
Safetran Systems Corporation April 2007 - January 2010
Safetran Systems April 2007 - January 2010
NMCS June 2006 - April 2007
NMCS June 2006 - April 2007
NMCS 2006 - 2007
Metro Parks Division November 2005 - June 2006
Skills
Citrix, VMware ESX, Computer Repair, Windows, Storage, Netbackup, VMware, Active Directory, SAN, Virtualization, Windows Server, Windows Server 2003, EMC Storage, EMC SANs
Education
Louisville Technical Institute 2004 — 2006
A.S, Computer Networking
Sullivan University 2004 — 2006
Associates, Computer Network Administration
Datamaxx January 2012 - Present
Pfitech November 2011 - January 2012
CompuCom June 2011 - January 2012
Walmart October 2006 - January 2012
Go2ITGroup June 2007 - July 2008
QualexServ June 2007 - June 2008
Skills
Visio, Customer Service, Management, Windows, Teamwork, Social Media, Web Design, Access, Sales, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Merchandising, Microsoft SQL Server, SQL*Plus, HTML5, CSS, iOS, Mac OS, TCP/IP, Technical Support, Hardware
Education
Tallahassee Community College 2014 — 2016
Associate’s Degree
Dominica State College 2001 — 2003
A.S
St. Andrews High School 1996 — 2001
High School Diploma
BMC Software October 2011 - Present
TEK Systems November 2010 - October 2011
CompuCom March 2008 - April 2009
West Oaks Psychiatric Hospital August 2004 - October 2007
BMC Software August 1998 - April 2005
Skills
BMC Remedy, Systems Management, Cloud Computing, Solaris, IT Service Management, Enterprise Software, Service Desk, Virtualization, Configuration Management
Education
Our Lady of the lake University 1999 — 2005
Masters, Clinical Psychology
Texas A&M University-Commerce 1990 — 1995
Bachelors, Computer Science
Compucom October 2013 - Present
The Newcom Group, INC February 1996 - Present
Time Warner Cable October 2012 - Present
Marsh and McLennan February 2011 - January 2012
Charter Communication March 2006 - October 2010
ARM - Accounts Receivable Management August 2003 - July 2006
Skills
Telecommunications, VoIP, Troubleshooting, Call Center, Cisco Technologies, IP, Wireless, Broadband, Switches, Telephony, Ethernet, TCP/IP, CompTIA A+ Certification, Call Centers, Networking, Software Installation, XP, Windows 7, Testing, Hardware, Windows, Technical Support, Computer Hardware, Data Center, LAN-WAN, Routers, Operating Systems, Help Desk Support, Avaya, Access, Wireless Networking
Education
Sullivan University
Western Kentucky University
General, General Studies
Nexus IS October 2013 - Present
AT&T Consulting October 2012 - October 2013
MIRA TELECOMUNICACIONES March 2012 - November 2012
Sistemas Digitales February 2010 - October 2011
Nortel February 2009 - December 2009
CompuCom October 2007 - January 2009
Skills
Cisco Call Manager, Gateway, CME, Cisco, CCNP Voice, Team Leadership, CCNA, Cisco VoIP, Cisco Technologies, Cisco Certified, Unified Communications, IP, SIP, VMware, Cisco Nexus, VoIP, Data Center, Cisco Routers, Servers, Telephony, Networking, Troubleshooting
Education
Tecnológico de Monterrey 2002 — 2007
BSE, Electronic and Comunications Engineering
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1999 — 2002
Bachelor of Science (BS), Electronic and Communications Engineering
CompuCom October 2005 - Present
Skills
Network Administration, Active Directory, Windows XP, Servers, Windows Server, Windows 7
Education
Tarrant County College 2000 — 2007
Associate of Science (A.S.), Network and System Administration/Administrator
Rosetta Resources March 2012 - Present
FMC Technologies March 2009 - March 2012
Stanford Financial September 2008 - February 2009
Computer Sciences Corporation August 2007 - September 2008
CompuCom June 1999 - August 2007
Skills
Project Management..., Project Management, SCADA Fundamentals..., PMO, PMP, Certified Scrum Master..., IT Management, Information Technology, Integration, MS Project, Management, Microsoft Project, Project Planning, Project Portfolio..., Quality Assurance, Requirements Analysis, SAP, SDLC, Security, SharePoint, Software Documentation, Vendor Management, Visio, Business Analysis
Education
Dulles
Texas A&M University
B.B.A, Management Information Systems
BP May 2014 - Present
Energy Transfer June 2012 - Present
Direct Energy November 2013 - May 2014
Robert Half International August 2011 - June 2012
Transocean October 2008 - January 2011
Transocean March 2001 - October 2008
CompuCom July 1999 - February 2001
Rent-A-Center April 1995 - July 1999
Skills
Variance Analysis, GAAP, Account Reconciliation, Fixed Assets, Auditing, Accounting, Accounts Payable, Depreciation, SAP, Sarbanes-Oxley Act, Balance, General Ledger, Expenses, Tax, Invoicing
Education
Texas A&M University-Corpus Christi 1989 — 1990
BBA, Accounting
Texas State University-San Marcos
CompuCom September 2006 - Present
Price Waterhouse Coopers September 1997 - August 2002
Skills
SAP R/3, ABAP, SAP, Visio, MS Project, Documentation, Visual Basic, Consultancy, Data Migration, SQL, Troubleshooting, Dialog Programming, SAP Netweaver, ERP, SAP BW, Security, Testing, Software Documentation
Education
Trinity College School 1988 — 1990
Tecnológico de Monterrey
Information Systemes, Information Technology
University of Arkansas July 2015 - Present
NCR Corporation April 2015 - July 2015
CompuCom January 2013 - April 2015
Motorola Solutions June 2012 - January 2013
Intuit 1992 - 2004
Skills
Servers, Databases, Linux, Unix, SDLC, Troubleshooting, Testing, SQL, Microsoft SQL Server, Java, Operating Systems, Windows, Access, HTML, Oracle, MySQL, XML, Vendor Management, C++, Software Documentation, Management, Process Improvement, VMware
Education
The University of Texas at Arlington 2010 — 2012
Bachelor of Business Administration (B.B.A.), Information Technology
Tarrant County College 2008 — 2010
Associate of Arts (A.A.), Information Technology, 3.8
Corporation for Supportive Housing February 2011 - Present
Sony Pictures Entertainment August 2010 - March 2011
CompuCom February 2006 - August 2010
Ralph Lauren June 2000 - August 2004
Skills
Windows Server, Microsoft Exchange, Windows XP, Windows 7, Technical Support, Operating Systems, Citrix, Software Installation, Networking, Blackberry Enterprise..., System Deployment, Microsoft SQL Server
Education
Temple University 2000 — 2004
Bachelor of Science (B.S.), Computer Information Systems
CompuCom June 2007 - Present
sanofi-aventis 2006 - 2010
CIGNA 2000 - 2006
Skills
Troubleshooting, Windows 7, Software Documentation, Business Analysis, Access, XP, System Administration, Computer Hardware, Technical Support, VPN, IT Operations, Network Administration, Visio, Lotus Notes, IT Service Management, IT Management, Windows, Windows XP, Active Directory
Education
Temple University - Fox School of Business and Management 1992 — 1996
Bachelor's of Business Administration, Computer Information Systems
EMC August 2015 - Present
EMC August 2012 - Present
CompuCom November 2009 - October 2012
CompuCom September 2008 - November 2009
Papa Johns November 2007 - September 2008
Rakusai Senior High School August 2004 - August 2007
Charter Communications November 2000 - August 2004
Skills
VMware, Red Hat Linux, Servers, Storage Area Networks, Active Directory, Windows Server, VMware ESX, Windows, SAN, Disaster Recovery, Data Center, Microsoft Exchange, Netbackup, Troubleshooting, Storage, Virtualization, Computer Repair, XP, Software Installation, Cisco Technologies, Windows 7, DNS, A+ Certified, Microsoft SQL Server, Backup, NetBackup, CompTIA A+, EMC Storage, Networking, Hardware
Education
Sullivan University 2009 — 2013
Bachelor in Information Technology, Information Technology
University of Louisville 1995 — 2002
Bachelor of Fine Arts, Graphic Design
Technology Recovery Group October 2013 - Present
Enterprise Data Solutions Inc March 2007 - September 2013
Achieve Healthcare Technologies 2002 - 2005
Compucom 1999 - 2001
Skills
Software Project..., Requirements Analysis, Software Development, Agile Methodologies, Integration, Project Management, Program Management, Business Analysis, Enterprise Architecture, IT Strategy, Solution Architecture, Business Intelligence, Vendor Management, SQL, jQuery, jQuery Mobile, JavaScript, Visual Basic, Visual Web Developer, HTML, HTML 5, SQLite, Database Administration, Microsoft SQL Server
Education
Sul Ross State University 1992 — 1994
Master of Business Administration (MBA)
Sul Ross State University 1989 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
Centerlight Health System April 2013 - Present
Hudson Valley Bank August 2012 - April 2013
CompuCom January 2012 - July 2012
Willkie Farr & Gallagher LLP November 2011 - December 2011
Per Scholas 2011 - 2011
MTV Networks October 2009 - January 2010
Education
State University of New York at Canton 2007 — 2010
Bachelor of Technology (B.Tech.), Information Systems
CompuCom May 2014 - Present
PST April 2013 - May 2014
Comcast Cable December 2006 - June 2012
RadioShack October 1996 - March 2007
Skills
Training, Troubleshooting, Management, Call Centers, Technical Support, Telecommunications, Customer Experience, Computer Hardware, Sales, Vendor Management, Software Documentation, Process Improvement, Customer Service, BMC Remedy, Retail, VoIP, Telephony, Broadband, Customer Satisfaction, Wireless, Sales Management, Team Leadership, Team Building, Recruiting, Remedy Ticketing System, CompTIA A+ Certification, CompTIA Network+, Loss Prevention, Windows 7, Windows XP Pro, Office 2010, Microsoft Office
Education
Strayer University 2013 — 2015
Bachelor of Science (BS), Cyber Security/Minor in Networking
UNC-W 1983 — 1986
New Hanover High 1979 — 1983
CompuCom December 2013 - February 2014
Geek Squad City 2011 - 2012
Skills
Microsoft Office, Troubleshooting, Customer Service, Hardware Diagnostics, Computer Hardware, Computer Repair, Information Technology, Windows 7, Windows XP, Help Desk Support
Education
Sullivan University 2011 — 2014
Associate of Science (AS), Computer Information Technology
CompuCom March 2014 - Present
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Research, Public Speaking, Social Media, English, Teamwork, Strategic Planning
Education
Sullivan University 2010 — 2015
Associate's degree, CSIT