CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
CompuCom January 2014 - Present
Skills
Troubleshooting, Active Directory, Cabling, Call Centers, Cisco Technologies, Computer Hardware, Computer Repair, Customer Satisfaction, Customer Service, Hardware, IP, Network Administration, Networking, Operating Systems, Routers, Servers, Software Documentation, Software Installation, Switches, System Administration, T1, Technical Support, Telecommunications, Testing, VoIP, Windows 7, Windows Server, Windows, Wireless, Wireless Networking, Microsoft Office, Data Center
Education
Cedar Valley College
Hewlett-Packard September 2014 - Present
IBM March 2013 - September 2014
CompuCom 2010 - 2012
Unisys December 2004 - May 2010
Siemens ITS 2001 - 2004
Sears Business Centers 1987 - 1990
Sears Business Centers 1987 - 1990
Skills
Selling, Solution Selling, Outsourcing, Cloud Computing, Sales Management, Sales, IT Outsourcing, SaaS, Managed Services, Professional Services, Enterprise Software, Data Center, Account Management, Channel Partners, IT Service Management, Vendor Management, Storage, Business Alliances
Education
Chapman University 1994 — 1996
MBA
DeVry University 1983 — 1986
Bachelor's Degree
CompuCom 2000 - 2013
MicroAge 2001 - 2005
Skills
Windows 7, Windows XP Pro, Windows 2000, HP Desktop, Printers, Laser Printers, Lenovo Certified, Toshiba
Education
Chaffey College
Computer and Information Sciences and Support Services
Glendale Community College
Associate of Arts (AA), Business Administration and Management, General
University of La Verne
Management Information Systems, General
Society Consulting May 2014 - July 2015
TEKsystems February 2014 - March 2014
CompuCom November 2013 - February 2014
CompuCom July 2013 - November 2013
Populus Group October 2012 - January 2013
Volt Technical Services April 2012 - June 2012
Xtreme Consulting Group October 2011 - March 2012
Microsoft August 2008 - November 2011
Volt Technical Services February 2011 - September 2011
Volt Technical Services April 2010 - February 2011
Skills
Technical Support, Microsoft Exchange, Active Directory, Outlook, Windows 7, Windows Vista, Windows XP Pro, Microsoft Licensing, Windows Server, Office 365, SharePoint, Troubleshooting, DNS, Management, Computer Hardware, Cloud Computing, XP, Windows, Servers, Microsoft Technologies, Blackberry Enterprise..., Operating Systems, Microsoft Office, Networking
Education
Clark College 1997 — 1999
Liberal Arts; Computer Sciences
Cascadia Community College
- June 2014 - Present
CompuCom September 2013 - April 2014
US Army June 2006 - 2014
Skills
Security Clearance, Military, Government, Military Operations, Military Experience, DoD, Army, Command, Training, Force Protection, Information Assurance, National Security, Networking, Project Management, Research, Security, Weapons, Program Management, Computer Security, Defense, Network Security, Information Security, Troubleshooting, Crisis Management
Education
Central Texas College
Associates of Applied Sciences, Information Security
The University of Kansas 2003 — 2006
Non-Professional General Studies (Undergraduate)
GENCO September 2014 - Present
City of Fort Worth May 2014 - July 2014
Fujitsu June 2013 - May 2014
DCT April 2013 - April 2013
CompuCom January 2013 - April 2013
Belo June 2012 - September 2012
American Airlines September 2011 - November 2011
FedEx June 2011 - July 2011
Dallas Area Rapid Transit May 2011 - May 2011
CCI Training Center July 2010 - January 2011
Skills
Creative Writer, PC Anywhere, VMware, Cerner, Blade Servers, PC Networking, Troubleshooting, Disaster Recovery, Writing, Active Directory, Work well in a high..., Well-organized and..., Quickly learn...
Education
CCI Training Center 2010 — 2011
Certificate, Certified Network Administration
Richland College 2005 — 2006
Certificate, Microcomputer and Networking
CompuCom September 2000 - March 2014
Caliber Logistics February 1997 - June 1998
Skills
Telecommunications, Project Management, Vendor Management, Leadership, Wireless, Service Delivery, IT Management, Data Center, Business Analysis, Project Delivery, Integration, IT Service Management, PMO, Project Portfolio..., Program Management, Team Leadership, Microsoft Project, Management, Troubleshooting, Project Planning, Cabling, SharePoint, Inspection, Scrum, Process Improvement, Security
Education
University of St. Thomas
Project Management Prep
Benchmark Computer
A+ Certification; Network+ Certification per CompTIA
Chippewa Valley Technical College
Diploma, Precision Inspection & Non-Destructive Examination, Honors
Univ. of Wisconsin Center - Barron County
Associate's Degree, Life Sciences
Randstad Technologies US October 2014 - March 2015
Unisys October 2011 - May 2014
Tabush Group January 2011 - September 2011
CompuCom 1997 - 2010
FINRA 1993 - 1997
Core International 1990 - 1993
Syntrex, Inc. 1981 - 1990
Skills
Management, Outsourcing, Technical Support, Information Technology, Vendor Management, Training, Leadership, IT Management, IT Service Management, SharePoint, ITIL, Service Management, Lotus Notes, Service Delivery, Project Planning, Program Management, Security, IT Operations, Customer Satisfaction, Operations Management, Project Management, Strategy, Process Improvement, Troubleshooting, IT Strategy
Education
Control Data Institute
Computer Technology and Electronics
Brooklyn College
Hewlett-Packard November 2013 - Present
Avnet Technology Solutions September 2012 - October 2013
Edge Solutions LLC June 2012 - September 2012
OnX Enterprise Solutions October 2009 - October 2011
Arrow Electronics October 2008 - October 2009
CompuCom 2009 - 2009
Technical & Scientific Application, Inc. (TSA) 2007 - 2009
eLinear Solutions 2005 - 2007
Ology Inc 2002 - 2004
Arrow Electronics 1998 - 2001
Skills
Data Center, Storage, HP, Servers, Enterprise Software, Pre-sales, Integration, Solution Selling, Cloud Computing, Channel, Storage Virtualization, Storage Solutions, Channel Partners, Enterprise Storage, Virtualization, SaaS, Managed Services, Storage Area Networks, NAS, Professional Services, SAN, VDI, Disaster Recovery
Education
University of Houston 1983 — 1986
Batchelor of Science, Computer Science
Cedarville University 1982 — 1982
Electrical Engineering
Clay High School 1978 — 1981
HS Diploma
Ally Financial Inc. June 2015 - Present
Vaco Technology March 2014 - June 2015
The Dako Group July 2012 - November 2013
CompuCom April 2011 - July 2012
BirdZeye Technology Services August 2007 - April 2011
HCL / FOX Sports Detroit 2011 - 2011
Meadowbrook Hills Properties, LLC March 2003 - December 2007
Thomson Gale 1999 - 2003
Skills
Servers, ITIL, Windows Server, XP, BMC Remedy, Disaster Recovery, Operating Systems, HP, Technical Support, DHCP, Active Directory, Windows XP, Software Installation, Laptops, Security, TCP/IP, Troubleshooting, Windows, Windows 7, Software Documentation, Testing, Project Planning, VPN, Hardware, Help Desk Support, Management, Incident Management, System Deployment, Computer Security, VoIP, Infrastructure, Project Management, IT Service Management, Printers, IT Operations, Computer Hardware, Cloud Computing, Visio, VDI, IT Management, Networking, IT Strategy, Vendor Management, A+ Certified, Requirements Analysis, Information Technology, Integration, Firewalls, PMP, Data Center
Education
Central Michigan University 1990 — 1994
Bachelor of Science in Business Administration, Management Information Systems
CompuCom May 2013 - Present
United States Army National Guard July 2010 - Present
Skills
Networking, Information Security, Server Administration, Technical Analysis, EMC2, Cisco Routers, Cisco VoIP, Unix, VMware, Microsoft Exchange, Active Directory, Dell PowerEdge Servers, HP Server Hardware, HP Proliant, Sun Cluster, Isilon, Security Clearance, CompTIA Network+..., CompTIA Security+...
Education
Central Texas College
Associate's degree, Computer Science
ActionLink February 2013 - Present
CompuCom October 2012 - January 2013
Bell February 2012 - September 2012
Compugen October 2010 - February 2012
NCR Corporation July 2008 - October 2010
Skills
Cloud Computing, Business Analysis, Customer Service, Solution Selling, Computer Hardware, Microsoft Certified..., A+ Certified IT..., Microsoft Deployment..., ITIL Certified, UPS systems, Software Development, Cisco Certified, Microsoft SQL Server
Education
CDI College 2001 — 2002
Network and System Administration/Administrator
University of Central Florida 1998 — 2000
Computer Engineering
Intel Corporation/Compucom April 2014 - Present
CompuCom February 2014 - April 2014
EP Technology Corporation March 2013 - February 2014
Rawle & Henderson September 2012 - February 2013
Kraft Food June 2011 - August 2012
Children's Hospital of Philadelphia April 2009 - June 2011
Brooksource 2008 - 2009
Pep Boys October 2007 - August 2008
BioClinica February 2007 - June 2007
Skills
Troubleshooting, Active Directory, Help Desk Support, Software Installation, Networking, Windows XP, Unix, Security, Windows 7, Hardware, System Deployment, Linux, OS X, XP, Computer Hardware, Technical Support, Servers, VPN, A+ Certified, Network Administration, Windows, LANDesk, Windows Server, VMware, BMC Remedy, Microsoft Office 2007, Desktop Administration, Linux System..., Red Hat Linux, Epic Systems, Bash, Android, FreeBSD, Unix Shell Scripting, Automation, System Testing, EPIC, Heath Care Information..., Linux Kernel, Cloud Computing, NFS, Cfengine, Bind, Python, Xen
Education
Chicago State University 2012 — 2015
BS Degree, Computer Science
Strayer 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Software engineering
ITT Technical Institute 2005 — 2007
Associate Degree, Information Technology - Computer Networking Systems
Boy Scouts of America February 2014 - Present
Boy Scouts of America March 2007 - January 2014
Bravo Technicial Services March 2007 - March 2008
CompuCom October 2006 - February 2007
CompuCom July 2005 - September 2006
Global Recruiters of the Hudson Valley January 2005 - June 2005
Dell November 2004 - December 2004
Pomeroy March 2004 - September 2004
Nautica September 2002 - February 2004
IBM August 1997 - August 2002
Skills
Management, Training, Leadership, Microsoft Office, Nonprofits, System Administration, Customer Service, Program Management, Staff Development, Leadership Development, Budgets, Microsoft Excel, Community Outreach, Event Planning, Fundraising, Team Leadership, Coaching, Project Management, Troubleshooting, Strategic Planning, Volunteer Management, Public Speaking, Non-profits, Program Development, SQL, Visio, IP Cameras, Information Security, Desk Top Support, IT Service Management, Security, Event Management, Recruiting
Education
Nova Southeastern University 1996 — 1999
Doctor of Philosophy (PhD), Computer Technology/Computer Systems Technology
Nova Southeastern University 1994 — 1996
Master of Science (MS), Computer Technology/Computer Systems Technology
Lynchburg College 1990 — 1991
Bachelor of Science (BS), Sociology
Central Virginia Community College 1988 — 1990
Associate of Arts and Sciences (AAS), General Studies
Amherst County High School 1975 — 1976
None
Green Tree Servicing August 2004 - Present
CompuCom November 2003 - August 2004
Out of toner.com June 2003 - November 2003
Global Service Solutions June 2002 - May 2003
CompuCom August 1997 - April 2002
Advanced Computer Services August 1996 - August 1997
PB Computer Service January 1995 - August 1996
US Navy August 1990 - August 1994
Skills
Active Directory, Citrix, Lotus Notes, Visio, SharePoint, Windows 7, Technical Support, Software Documentation, Windows Server, Windows XP, Troubleshooting
Education
Chaffey College
American Small Business Alliance, Inc. June 2013 - Present
Historically Black Colleges & Universities (HBCU) Career Development Marketplace Inc. 2014 - 2015
Pohanka Automotive Group February 2011 - October 2013
Mike's Auto Electric, Inc October 2009 - October 2010
Mint Cars On-Demand July 2008 - October 2009
William H. Carver State Farm Insurance August 2004 - July 2008
Griffin Networks December 2002 - September 2004
Zipcar 2001 - 2002
CompuCom 1999 - 2001
US Army March 1982 - July 1998
Skills
Retail, Sales, Customer Satisfaction, Profit, Sales Management, Sales Process, Customer Retention, Customer Service, Inventory Management, Selling, Account Management, Merchandising, Direct Sales, Management, Operations Management, Contract Negotiation, Policy, Leadership, Analysis, Project Management, Training, Program Management, Government, Strategic Planning, Process Improvement, Team Building
Education
Central Texas College
Western & Southern Financial Group June 2014 - Present
Western & Southern Financial Group October 2011 - June 2014
Western & Southern Financial Group July 2011 - October 2011
The Cincinnati Enquirer January 2001 - July 2011
The Cincinnati Enquirer January 1999 - January 2001
Entex Information Services January 1996 - January 1999
CompuCom 1997 - 1999
The Cincinnati Enquirer January 1989 - January 1996
United States Army January 1983 - January 1989
Skills
Troubleshooting, Disaster Recovery, ITIL, Data Center, Help Desk Support, Management, Project Management, Computer Operations, Leadership, Business Analysis, Training, Customer Service, Process Improvement, Networking, IBM iSeries, Change Management, IT Management, System Administration, Coaching, Vendor Management, Invoicing, Help Desk Management, IT Service Management, Mainframe, Incident Management, Problem Management, Dedication to..., Cross Functional Team..., Team Leadership, IT Operations Management, Information Technology
Education
Fruition Partners 2012 — 2012
Certificate, ITIL Foundation v3
SARCOM 1995 — 1996
HP Unix for Users
Cincinnati State Technical and Community College 1988 — 1990
Associates Degree, Management Information Systems
Enquirer Leadership Institute
Saint Agnes Elementary School
Scott High School
Xerox Training Center
CompuCom September 2015 - Present
The Walt Disney Company June 2015 - September 2015
Apex Computer Systems July 2008 - June 2015
SunTrust Bank July 1997 - July 2008
TIAA-CREF January 1987 - January 1997
Skills
Virtualization, Desktop Administration, Servers, Hardware, HP, Windows Server, VMware, Active Directory, Troubleshooting, Cisco Technologies, Operating Systems, Technical Support, Disaster Recovery, TCP/IP, Data Center, Switches, XP, Software Installation, Computer Hardware, Windows 7, System Administration, IT Service Management, Cisco Nexus, Networking, VPN, DNS, VoIP, Routers, VMware ESX, DHCP, Windows XP, Network Administration, Citrix, System Deployment, Vendor Management, Call Centers, Process Improvement, Software Documentation, Security, IT Management, Business Analysis
Education
Technical Career Institutes 1992 — 1994
AOS, Basic Electronics
The City University of New York - The City College of New York 1992 — 1993
Computer Science
OrthoCarolina October 2005 - Present
CompuCom June 1998 - October 2005
Pitney Bowes July 1996 - June 1998
Ceast U.S.A. inc December 1991 - July 1996
Skills
CompTIA A+ Certification, IBM Certified, Dell Computers, HP Server Hardware, HP Printers..., Compaq APC certification, Blackberry Enterprise..., Airwatch MDM, Active Directory, Mobile Devices, Apple, Microsoft Office, Windows XP Pro, Windows 7, DHCP, XP, Troubleshooting, Technical Support, Software Installation, Customer Service, Servers, Windows XP, Printers, Hardware, Laptops, Healthcare, Networking, EMR
Education
Central Piedmont Community College 1988 — 1991
Electrical, Electronic and Communications Engineering Technology/Technician
Olympic High 1986 — 1988
Black Box Network Services September 2014 - Present
TeleSpace, LLC September 2012 - March 2014
Johnson Controls March 2010 - June 2012
DataStarUSA June 2009 - March 2010
Insight November 1999 - January 2009
Calence 2006 - 2008
Avnet Inc 2001 - 2006
Kent Datacomm November 1999 - June 2001
CompuCom October 1997 - November 1999
Compaq August 1992 - April 1997
Skills
Sales Management, Data Center, Sales, Managed Services, Team Building, Strategic Planning, Professional Services, Account Management, Contract Negotiation, Direct Sales, SaaS, Business Strategy, CRM, Channel, Channel Partners, Cisco Technologies, Cloud Computing, Coaching, Consulting, Enterprise Software, Leadership, Management, New Business Development, P&L Management, Project Management, Sales Process, Salesforce.com, Security, Selling, Strategic Partnerships, Unified Communications, Vendor Management, Telecommunications, Wireless, Sales Operations
Education
Central Michigan University 1975 — 1980
BA EDU, Secondary Education
347 Group, Inc. May 2015 - August 2015
Fresh & Easy February 2011 - April 2015
DataNet IT April 1998 - November 2000
CompuCom July 1997 - April 1998
South Bay Business Systems April 1995 - July 1997
Elite Computers October 1990 - October 1994
Skills
People Skills, Inspiring People, Conflict Resolution, Landmark, Intel Hardware, Macintosh hardware, Computer Repair, Microsoft Word, Mac OS X, Windows, Basics of Unix, Troubleshooting, Router Configuration, Laser Printers, Red Hat Linux, Computer Hardware...
Education
Chabot College & Cisco Networking Academy 2002 — 2003
Certificate of Completion, Cisco Networking Academy, A
Landmark Education 2013 — 2021
Curriculum for Living series and Commitment Seminar series, Interpersonal Relationships Skills, The joy of Creating Possibilities
Chabot College 1986 — 1990
Associate of Science (A.S.), Computer Technology/Computer Systems Technology, A-
Chabot College Hayward, CA 1985 — 1988
Associate's Degree, General Education. Predicate Logic, Classical Guitar, Voice-Music, Auto repair Electric/Fuel systems, B+
TekMate LLC January 2014 - Present
The Chariot Group June 2013 - January 2014
TekMate LLC May 2012 - June 2013
TekMate LLC November 2011 - May 2012
TekMate LLC March 2011 - November 2011
TekMate LLC June 2010 - March 2011
CompuCom November 2003 - April 2007
Skills
Service Desk, Active Directory, ITIL, Troubleshooting, Software Installation, Windows Server, VPN, VMware, Microsoft Exchange, Hardware, Group Policy, Servers, Windows 7, DNS, Network Administration, Routers, DHCP, XP, Citrix Metaframe, SharePoint, Networking, SAN, Antivirus, Firewalls, Hyper-V, Cisco Technologies, Technical Support, Backup Exec, Virtualization, Network Security, Laptops, Cisco Nexus, System Administration, Windows XP, Cisco Routers, Workstations, IIS, Switches, Server Administration, Cisco IOS, Operating Systems, CCNA, System Deployment, Wireless Networking, Network Engineering, WAN, TCP/IP, A+ Certified, Computer Hardware, Network Design
Education
Charter College-Anchorage 2000 — 2003
AAS, Computer Science
CompuCom May 2014 - Present
Aerotek January 2014 - May 2014
Enterprise Rent-A-Car July 2006 - January 2014
FedEx July 2004 - January 2014
Skills
Wireless Networking, Windows XP, CCENT, WAN, Routers, VPN, Switches, Routing, CCNA, Cisco Technologies, Network Administration, Laptops, Computer Hardware, Software Installation, Printers, Technical Support, Hardware, Networking, Computer Repair, LAN-WAN, TCP/IP, Cisco IOS, Cabling, Cisco Routers, Windows, CompTIA Network+
Education
ITT Technical Institute-Cordova 2008 — 2010
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Christian Brothers University 2003 — 2006
Computer Science
CompuCom May 2015 - Present
Avaal Technology Solutions January 2015 - April 2015
Flextronics Global Services July 2012 - August 2014
Skills
Data Center, VoIP, Cisco Technologies, Telecommunications, IP, Virtualization, Vendor Management, Unified Communications, Cloud Computing, Managed Services, Service Delivery, Solution Selling, Pre-sales, MPLS, Team Management, ITIL, Active Directory
Education
Centennial College 2010 — 2012
POST SECONDARY, Computer Engineering Technology – Embedded Networks
Centennial College 2009 — 2011
Nissan Motor Corporation July 2015 - Present
Nissan Motor Corporation January 2014 - July 2015
Willis May 2013 - December 2013
Asurion June 2011 - April 2013
Perdue Farms January 2007 - June 2011
Perdue Farms September 2006 - January 2007
Perdue Farms July 2005 - September 2006
CompuCom November 2002 - February 2005
AIC Systems, Inc. August 2001 - October 2002
Automation Image, Inc. September 1999 - April 2001
Skills
HRIS, Human Resources, SharePoint, Project Management, PeopleSoft, Business Process, Employee Relations, Talent Management, Organizational..., Performance Management, Onboarding, Personnel Management, Recruiting, Change Management, Vendor Management, Workforce Planning, Benefits Administration, Policy, FMLA, Succession Planning, Process Improvement, Training, Leadership, Management, Payroll, HRIS Database Management, CRM, Strategic Planning, SaaS
Education
Chapman University 1997 — 1999
M.S., Human Resources
Delhi University 1991 — 1996
B.S., Psychology
Apptio February 2014 - Present
CompuCom May 2013 - February 2014
CompuCom May 2011 - April 2013
University of Washington Center for Commercialization October 2008 - May 2011
Skills
Business Analysis, Program Management, Project Management, Data Analysis, Requirements Analysis, SQL, Visio, Event Planning, SharePoint, Software Documentation, Business Process, Business Intelligence, Vendor Management, Team Leadership, IT Strategy, Cross-functional Team..., Customer Service, Requirements Gathering, MS Project, Process Improvement, Agile Methodologies, SDLC, Access, Change Management, Software Development, Business Process..., Software Project..., PMO, Analysis, Analytics, System Administration, CRM
Education
Seattle University 2013 — 2016
Master of Business Administration (MBA)
University of Washington 2011 — 2012
Certificate, Project Management
Cascadia Community College
Certificate, Business Intelligence
University of Baltimore 2005 — 2007
B.S., International Business
Kelly Services August 2014 - August 2014
Kelly Services May 2014 - June 2014
CompuCom October 2011 - December 2013
PRWT Services, Inc. July 2009 - September 2011
Pitney Bowes February 2001 - June 2009
Pitney Bowes 2001 - 2006
Skills
Photocopier, Computer Hardware, Troubleshooting, Active Directory, Software Documentation, Networking, Technical Support, Project Management, Microsoft Office, Customer Service, Data Entry, Windows, Disaster Recovery, Quality Assurance, Windows 7, Network Administration, VMware, Access, Firewalls, SQL, System Administration, Training, Network Security, Customer Support, HTML, Social Media, Microsoft Excel, Outlook Express
Education
Chestnut Hill College 1996 — 2000
Bachelor's degree, Communications and Technology
Chestnut Hill College 1996 — 2000
Bachelor of Science (BS), Communications and Technology
CompuCom October 2014 - Present
CDI College December 2013 - September 2014
Freelance/Self-Employed 2010 - September 2014
Construction Labourer April 2013 - September 2013
Teva Canada July 2010 - May 2012
Gap Inc./Old Navy March 2009 - February 2010
Gap Inc./Old Navy March 2009 - February 2010
Gap Inc./Old Navy November 2005 - March 2009
Teva Canada May 2004 - August 2006
Skills
Computer Security, Computer Hardware, Information Technology, Computers, Computer Network..., Customer Service, Pharmaceutical Industry, Sop, FDA, Validation, Change Control, Regulatory Affairs, Computer Repair, Customer Satisfaction, CompTIA A+ Certification, CompTIA Network+..., Technical Documentation, Technical Writing, Computer Systems...
Education
CDI College 2013 — 2014
Network Systems Administration Diploma, Information Technology
Ryerson University 2002 — 2007
Bachelor of Engineering (BEng), Electrical Engineering
CNA Insurance September 2012 - Present
CompuCom July 2011 - September 2012
Dell August 2011 - January 2012
Skills
Windows Server, Troubleshooting, Active Directory, Strategic Planning, Linux, Windows, XML, Business Development, C#, Operating Systems, Servers, Integration, Microsoft SQL Server, SharePoint, Unix, VMware, SQL, ITIL, IT Service Management
Education
CEGEP - John Abbott College 2014 — 2014
Certificate, ITIL
Concordia University 2007 — 2009
Masters, computer security engineering
Minister Chaplain February 2001 - Present
Independent Senior Minister February 2000 - November 2012
CompuCom January 1989 - January 1992
Skills
Public Speaking, Teaching, Psychotherapy, Community Outreach, Non-profits, System Administration, Leadership Development, Fundraising, Research, Volunteer Management, Program Development, Strategic Planning
Education
Chapman University 1997 — 2000
BS, Social Sciences
Chaffey College 1968 — 1972
AA, Social Sciences
AppleComps January 2001 - Present
CompuCom March 2008 - October 2011
TEK System / CompuCom - Philips Healthcare January 2007 - October 2011
Philips 2008 - 2011
First Data /Tasq Corporation January 2000 - January 2007
Skills
Disaster Recovery, Servers, Unix, Firewalls, Active Directory
Education
Southern Polytechnic State University 2008 — 2010
MSIT, Information System
Chattahoochee Technical College
Associates, Bio-Medical Engineering Technology2002
Chattahoochee Technical College
Associates, Electronics and Computer Engineering Technology2002
Southern Polytechnic State University
MS, Information Technology Engineering 2010
Southern Polytechnic State University
BS, Information Technology Engineering2008
PNC October 2011 - Present
PNC November 2008 - October 2011
National City Bank April 2001 - November 2008
Pilkington November 1997 - March 2001
CompuCom January 1995 - November 1997
Skills
Microsoft Certified..., Integration, Visio, Process Improvement, Disaster Recovery, Requirements Gathering, Microsoft SQL Server, MCSE
Education
Case Western Reserve University 1991 — 1995
B.S., Biomedical Engineering
5/3rd Bank December 2013 - Present
Pomeroy October 2010 - December 2013
AccuMed Servvices September 2007 - February 2010
CompuCom January 2007 - September 2007
Xerox Global Services July 2001 - January 2007
Xerox Global Services July 2000 - July 2001
Micros Control Systems July 1999 - February 2000
Nationwide Insurance April 1999 - July 1999
Tek Systems September 1998 - February 1999
Xerox ARC February 1998 - September 1998
Skills
Laptops, Computer Hardware, Technical Support, Network deployment and..., Troubleshooting, A+ Certified, Windows XP Pro, Windows Vista, Windows 7, Active Directory, VPN, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Office 365, Microsoft Exchange, SAP, Lotus Notes, RSA SecurID, Courion, BMC Remedy, Citrix, various AS400 clients, Project and research..., Office 2010, Software Documentation, Help Desk Support, Windows Server
Education
HDI 2011 — 2011
Certification, Support Center Analyst
Comp TIA 2003 — 2003
Certification, A+ Certification
Cincinnati State Technical and Community College 2002 — 2002
Microsoft Certified Proffesional
Geortown Vocational School 1996 — 1996
Ceritfication, Peace Officer Training
Wilmington University 1992 — 1994
Studied computer science; as well as music analysis and composition
Cincinnati Metropolitan College 1990 — 1992
Electronics
Princeton High School 1986 — 1990
Diploma, General
Compucom May 2011 - Present
Murtec Consulting October 2010 - May 2011
DELOITTE & TOUCHE USA LLP September 2002 - May 2009
ADVEST INC July 1997 - January 2002
CAPITOL REGION EDUCATION COUNCIL January 1987 - January 1997
Skills
Security, Training, Active Directory, Troubleshooting, SCCM, Marimba, Windows 7, Remote Desktop, remote assistance, cisco phones, HP Service Desk, USMT, Databases, Virtual Assistance, Technical Support, Help Desk Support, TCP/IP, Cisco Technologies, Process Improvement, Software Installation, Windows, Networking, Hardware, Microsoft Office, Laptops, Operating Systems, Management
Education
New Horizons Bloomfield CT 2005 — 2008
Technical Computer Classes
Porter and Chester Institute
BA, Computer and Industrial Electronics; Psychology
Central Connecticut State University 1983 — 1987
BA, Psychology, Minor: Music
GE Oil & Gas May 2013 - Present
CompuCom May 2013 - Present
SunTrust Bank March 2011 - January 2012
Techskills March 2004 - May 2009
K2 Industrial August 2004 - March 2005
Serinity Services January 2001 - May 2003
Smart Source Chicago, Illinois (Contract) Client Cremer Kopon Shaughnessy & Spiner, LLC June 2000 - January 2001
TIS Worldwide Chicago, Illinois (Contract) Client Chicago Tribune June 2000 - January 2001
Smart Source Chicago, Illinois (Contract) Client R. J. O’Brien November 1999 - January 2000
Ram Info Systems, Inc. Chicago, Illinois (Contract) Client EverenSecurities (First Union) July 1999 - October 1999
Skills
COBOL, Desktop Support, Ghosting, Hardware/Software..., VMware, Platespin, MCSE, CCNT, CCNA, Security+, Network +, HP Proliant, Windows Server 2003, Windows Server 2008, Windows 7, Citrix, CompTIA, Windows Server, Active Directory, Technical Support, Hardware, Microsoft Certified..., TCP/IP, Switches, Computer Hardware, Printers, Networking, DHCP, Network Security, XP, Help Desk Support, Troubleshooting, Servers, A+ Certified, Disaster Recovery, Microsoft Technologies, Operating Systems, HP, Software Installation, VPN, Information Technology, Educational Technology, Windows, Cisco Technologies, Laptops, Visio, Antivirus, SAN, Unix, Linux
Education
Chicago State University 1981 — 2009
Mathematics and Computer Science
TechSkills 2003 — 2009
MCSE, Certifications
The Insource Group March 2009 - October 2009
Getronics June 1997 - December 2008
CompuCom 2008 - 2008
IBM February 1996 - June 1997
IBM Global Services September 1995 - February 1996
Skills
Disaster Recovery, SharePoint, Microsoft SQL Server, Databases, Visio, Database Administration, SSIS, Troubleshooting, Business Intelligence, ETL, IIS, SQL, VBScript, Data Warehousing, Citrix, T-SQL, Active Directory, Business Analysis, Data Migration, Database Design, JavaScript, .NET, Software Development, C#, Business Process, PMP, ERP, Integration, VMware, Data Modeling, ITIL, IT Strategy, Visual Basic, SDLC, SSRS, XP, Software Project..., VBA, Help Desk Support, Windows 7, Unix, Agile Methodologies, MS Project, Windows, ASP.NET
Education
Control Data Institute - New York, NY 1977 — 1978
Programming/Operations
City University of New York City College 1972 — 1975
AA, Liberal Arts
Navis September 2014 - Present
CompuCom August 2013 - September 2014
IAS - International Asset Systems August 2010 - May 2013
Blue Shield April 2009 - July 2010
Kaiser Permanente April 2008 - March 2009
TAC Worldwide September 2007 - December 2007
APL Logistics May 2001 - February 2007
Geoworks October 2000 - April 2001
Kaiser Permanente December 1998 - October 2000
Kaiser Permanente August 1998 - December 1998
Skills
Invoicing, Vendor Management, Supply Chain, Transportation, Banking, Manufacturing, Membership, Process Improvement, SDLC, Logistics, Project Management, Software Documentation, Management, Leadership, SharePoint, Integration, Cross-functional Team..., CRM, Program Management, Project Planning, Health Insurance, MS Project, Analysis, Quality Assurance, E-commerce, Access, Training, Product Management, Visio, Databases, Agile Methodologies, Testing, PMO, Business Process..., Business Analysis, SQL, Business Process, System Administration, Business Intelligence, Software Project..., PMP, Global Delivery, Project Portfolio..., User Acceptance Testing, Strengthening Client..., Professional Mentoring, Client Liason
Education
Mills College 1975 — 1977
BA
City College of San Francisco 1973 — 1975
Lowell High School, San Francisco
GE Power & Water April 2015 - Present
CompuCom April 2012 - April 2015
Pitney Bowes inc February 2008 - March 2011
RedDoor Photography January 2009 - January 2011
Bowe Bell+Howell April 2006 - February 2008
Skills
Mac, Photography, Photoshop, Lightroom, Commercial Photography, Microsoft Office, Customer Service, Web Design, Adobe Creative Suite, Windows, Flash, Social Media, Troubleshooting, Computer Repair, Advertising, Computer Hardware, Computer Hardware..., Mac OS X, Apple, Project Management
Education
Cincinnati State Technical and Community College 2001 — 2004
Associates, Computer Science
Royal LePage April 2013 - Present
Henry's 2008 - 2012
CompuCom 2001 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Photography, Data Analysis, OS X, Mac OS, Android, Small Business, E-Learning, Residential Mortgages, Negotiation, Networking, Management, Sellers, Buyers, Buyer Representation, First Time Home Buyers, Real Estate, Coaching, Retail, Merchandising, Training, Time Management, Social Networking, Retail Sales, Inventory Management, Customer Satisfaction, Marketing, Visual Merchandising, Store Management, Sales Management, Sales, Listings, Investment Properties, Referrals
Education
Richard Robbins
RRi
RRi
REAL ESTATE NEGOTIATION INSTITUTE
Certified Negotiations Expert
Ontario Real Estate Association 2012 — 2013
Ontario Real Estate License, Real Estate, 99%
Canadian Retail Institute 2011 — 2011
Certified First Level Manager, Retail Management, Pass
Centennial College 1995 — 1997
Diploma, Computer Systems Technology
Centennial College 1995 — 1997
Certificate, Computer Repair and Maintenance
CGI September 2013 - Present
CompuCom June 2005 - January 2013
CGI April 1995 - June 2005
Skills
Project Management, Program Management, Operational Process..., Transition Management, Financial Accumen, Risk Management, MS Project, Change Management, Cross Functional..., Team Leadership and..., Process Analysis,..., Service Management, IT Service Management, ITIL, Problem Management, Operations Management, Incident Management, PMO, Leadership, PMP, Project Planning, Project Delivery, Business Process, Project Portfolio..., Outsourcing
Education
Centennial College 1998 — 2001
Certificate, Project Management
York University 1998 — 1998
Certificate, Project Management
TeraMach Technologies Inc. September 2010 - Present
CompuCom May 2008 - August 2010
AstenJohnson May 2002 - March 2008
Skills
Data Center, Cisco Routing &..., Active Directory, Brocade, Dell Computers, Cisco Routers, VMware, vSphere, SAN, iSCSI, Servers, Network Architecture, Cisco Technologies, VPN, WAN, Routing, Storage Area Networks, Cisco UCS, Security
Education
CEGEP - John Abbott College 2000 — 2002
AEC, Network Administration
College Saint-Anne
Diplôme d'études secondaires
Mister Car Wash September 2015 - Present
CompuCom March 2012 - May 2015
Link Staffing Services April 2011 - September 2011
Convergys 1997 - 2011
Skills
Active Directory, Laptops, Servers, Network Administration, Printers, Windows Server, Information Technology, Troubleshooting, Security, Software Documentation, Disaster Recovery, VoIP, Technical Support, Networking, Vendor Management, Hardware, Service Delivery, VPN, Cisco Technologies, Network Security, Computer Hardware, System Deployment, Help Desk Support, Software Installation, Windows, Group Policy, Microsoft Exchange, DNS, DHCP, Citrix, Operating Systems, XP, System Administration, SharePoint, Windows 7, Routers, ITIL, VMware, Incident Management, Data Center, Firewalls, IT Service Management, TCP/IP, Virtualization, CCNA, Windows XP
Education
Chapman University
Bachelor of Science, Computer Science
Pima Community College
Associate of Applied Science, Electronics Technology
CompuCom April 2013 - May 2014
ITG Staffing December 2012 - February 2013
Greenberry PC, LLC. August 2012 - November 2012
Independent Sales Contractor September 2011 - March 2012
Biztek Connection March 2011 - August 2011
US ARMY February 2009 - March 2011
Skills
Excel, Troubleshooting, Customer Service, XP, Microsoft Office, LMS, Windows Vista, Windows 7, Windows Server, labtech, Kaseya, Android, CAC, Active Directory, Wireless Networking, Printers, Computer Hardware, Software Installation, Cisco Technologies, VMware, Microsoft Excel, Learning Management..., Information Technology, Security, Microsoft Exchange, Networking, Computer Security, VMware Workstation, Leadership, Human Resources, Team Building, Cisco Routers, Routers, Team Leadership, System Administration, Data Center
Education
Central Texas College 2010 — 2012
Associate, General
Signal Support system Specialist 2009 — 2009
25U Certification, Radio. Networking, electronics
Cabot High School 2005 — 2008
High School, General
NorthWest Arkansas Community College
2 yr to Transfer to UofA for Walton School of Buisness, Buisneess and Information Systems
TEKsystems Desktop Support SpecialistFluorSeptember 2013 - Present
CompuCom December 2009 - November 2010
TEKsystems 2001 - 2009
Universal American May 2006 - September 2008
Rhapsody Solutions August 2006 - February 2007
Intelligent Network Solutions,Inc July 2003 - July 2004
Trade-Ranger March 2002 - July 2003
Dynegy 2001 - 2002
Enron 1996 - 2001
Tenneco 1993 - 1995
Skills
Cisco Technologies, Troubleshooting, Blackberry, Software Documentation, XP, BMC Remedy, Lotus Notes, Windows 7, Microsoft Exchange, Laptops, Hardware, Windows XP, Networking, Security, Citrix, Help Desk Support, Technical Support
Education
City University of New York-Brooklyn College 1970 — 1973
BA, Engineering
STARTEK July 2007 - Present
EDS January 2005 - July 2007
CompuCom September 2002 - January 2005
State Farm Insurance January 1992 - August 2002
State Farm Insurance January 1992 - January 2002
United States Navy January 1985 - January 1992
Skills
Active Directory, Troubleshooting, Visio, Windows 7, Call Center, Servers, Process Improvement, Software Documentation, SharePoint, Microsoft Exchange, Windows, Security, Team Leadership, Customer Service, A+ Certified, SDLC, Team Building, Project Management, Call Centers, Windows XP, Vendor Management, Access, Cisco Technologies, Computer Hardware, Customer Experience, Customer Satisfaction, Disaster Recovery, IT Management, Information Technology, Leadership, Management, Network Administration, Software Installation, Switches, System Administration, Technical Support, Telecommunications
Education
University of Louisiana at Monroe 1989 — 1992
Central Texas College
ULM, General Studies; CIS
Southwestern
General Studies
Beacon Health Options March 2015 - Present
Endurance Services January 2011 - February 2015
Damon Worldwide February 2010 - December 2010
Atlas Air Worldwide Holdings, Inc. November 2008 - January 2010
AllianceBernstein July 2005 - October 2008
BMS June 2000 - June 2002
CompuCom January 1993 - June 2002
Showtime Networks January 1993 - June 2000
Skills
Disaster Recovery, Management, Visio, IT Management, Vendor Management, SharePoint, Business Analysis, Process Improvement, Data Center, System Deployment, Windows XP, SCCM, VPN, Windows, Team Leadership, Technical Support, Infrastructure, Information Technology, Troubleshooting, Citrix, Integration, Software Documentation, Microsoft Exchange, Project Management, Software Development, ITIL, SDLC, IT Operations
Education
DeVry University 1988 — 1990
Associate's Degree, Digital Electronics
City University of New York-Herbert H. Lehman College 1983 — 1987
Libeal Arts
CompuCom 2014 - Present
International Association of Fire Fighters October 2013 - Present
Tek-Solutions 2005 - Present
Staples March 2010 - May 2013
Sur-Seal® Corporation February 2006 - February 2010
Three Rivers Local School District April 2002 - August 2002
Skills
Firefighting, EMT, Public Safety, Computer Repair, Cadkey, Management, Sales, Microsoft Office, DataCAD, Photoshop, MasterCAM, CNC Mill, CPR Certified, PXE, HTML, PHP, Sales Management, Apple Certified, A++, AutoCAD, Automotive, Die Cutting, ArtiosCAD, Small Business...
Education
Scarlet Oaks 2013 — 2013
Cincinnati State Technical and Community College 2008 — 2013
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design, 3.8
Cisco Network Academy 2004 — 2004
Cisco Network Associate, Cisco Network Associate, PASS
CompuCom May 2014 - December 2014
Wachovia Home Mortgage November 2009 - March 2010
Wells Fargo January 2009 - June 2009
GMAC Mortgage October 2006 - July 2008
First Horizon National Corporation September 2004 - October 2006
NYK Logistics (Hong Kong) Ltd October 2003 - September 2004
National Commerce Financal Alliance Service (Division of NBC Bank) December 2002 - October 2003
Skills
Credit, Public Speaking, Nonprofits, Microsoft Word, Teamwork, Psychology, PowerPoint, Research, Microsoft Excel, Training, Microsoft Office, Customer Service, SPSS, Management, Mortgage Lending, Mental Health, Banking, Finance, Loans, Mortgage Banking, Access, SharePoint, Team Leadership, PMO Services
Education
University of North Carolina at Charlotte 2011 — 2013
Bachelor's degree, Psychology
Central Piedmont Community College 2009 — 2011
Associate of Arts (AA), Psychology
CompuCom September 2013 - Present
WoodGreen Community Services April 2013 - August 2013
Adecco Employment Services August 2012 - August 2013
reBOOT Canada May 2012 - August 2012
Digital Information Technology Solutions, Inc. November 2010 - March 2011
Skills
Computer Hardware, Computer Network..., TCP/IP, Troubleshooting, Operating Systems, Windows, Windows 7, Hardware, Software Installation, Laptops, CompTIA A+ Certification, XP, Software Documentation, Networking, Help Desk Support, CCNA, Testing, System Deployment, Databases, Printers, Windows XP
Education
CDI College 2012 — 2013
Information System Support Specialist
ABE International Business College 2011 — 2012
Bachelor of Science (B.S.), Information Technology
Centro Escolar University 2006 — 2011
Bachelor of Science (B.S.), Computer Engineering
CompuCom April 2015 - Present
BB&T July 2012 - March 2015
Cegedim Relationship Management April 2012 - June 2012
BB&T 2007 - October 2011
Skills
Microsoft Office, Banking, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Teamwork, CRM, Cash Handling Experience, Communication Skills, Time Management, Access, Data Entry, Sales
Education
Christopher Newport University 2006 — 2011
Bachelor of Science (BS), Information Science
Project Cuddle March 2014 - Present
CompuCom January 2013 - September 2014
CompuCom 2002 - January 2013
CompuCom 2000 - 2002
CompuCom 1995 - 2000
Random Access 1991 - 1994
Compaq Computer 1989 - 1991
Skills
Solution Selling, Team Building, Software Sales..., Strategic Planning, SaaS, Cloud Computing, New Business Development, Business Development, Account Management, Talent Acquisition, Professional Services, Selling, Management, Business Strategy, Software Industry, Sales Process, Enterprise Software, Process Improvement, Managed Services, Salesforce.com, Program Management, Strategic Partnerships, Direct Sales, Sales Management, Public Sector, CRM, Sales, Team Leadership
Education
Central Washington University 1985 — 1989
BA, Communications
Auburn High School
NCR Corporation October 2013 - Present
BMW Financial Services December 2012 - Present
CompuCom May 2013 - October 2013
Robert Half Technology December 2012 - May 2013
Dish Network November 2011 - March 2012
Progressive Medical, Inc. September 2010 - August 2011
JPMorgan Chase April 2008 - July 2010
Franklin University March 2008 - March 2008
Abercrombie & Fitch November 2006 - February 2007
McDonald's Corporation July 2000 - November 2006
Skills
IT Service Management, IT Asset Management, IT Operations Management, Customer Service, Help Desk Support, Computer Hardware, Microsoft Office, Windows 7, Windows, Computer Network..., Microsoft Word, Microsoft Excel, Software Installation, Time Management, Excel, Word, Credit Cards, Durable Medical..., Medical Supplies, Solid computer skills, Satellite TV, Call Center, Web Browsing, Highly detail oriented, Customer Support, Process Improvement, Call Centers, XP, Windows Desktop..., Citrix, Android, Avaya IP Telephony
Education
Central Ohio Technical College 2003 — 2004
Computer Programming/Programmer, General
Northridge High School 1999 — 2003
High School Diploma, Computer and Information Sciences and Support Services
CompuCom December 2013 - Present
CompuCom December 2012 - December 2013
Research In Motion March 2011 - September 2012
DependableIT July 2010 - March 2011
Redline Communications August 2008 - December 2008
Skills
Testing, Wireless Networking, Linux, DNS, Active Directory, TCP/IP, Routing, Hardware, Switches, Routers, Software Installation, Technical Support, Windows Server
Education
Centennial College 2006 — 2009
Computer Systems Technology - Networking Co-op
DeVry Institute of Technology 2002 — 2003
Computer and Telecommunication Electronics
Confidential April 2013 - Present
CompuCom August 2009 - April 2013
ONCOR September 2008 - March 2009
Son Rise Ministry November 2007 - May 2008
McAfee January 2008 - April 2008
FedEx Kinkos December 2006 - April 2008
Skills
Software Documentation, SnagIt, FrameMaker, Technical Writing, SharePoint, Online Help, Creative Writing, ITIL, Technical Documentation
Education
Central Washington University 1966 — 1968
Two years of college, then I was off to see the world as a flight attendant, business and communications
Central Washington University
CompuCom March 2011 - Present
Go2IT Group 2011 - May 2013
PROMOTECH - an inVentiv health company January 2008 - November 2010
CompuCom @ Pfizer October 2005 - February 2008
Pfizer October 2005 - February 2008
CompuCom December 2004 - October 2005
C3i 2002 - 2003
CSSC 1999 - 2001
Skills
Team Leadership, Pharmaceutical Industry, Account Management, CRM, Project Management, Business Analysis, Process Improvement, Software Documentation, Management, Sales Operations
Education
Centenary College 2006 — 2007
Morris Knolls
Infor October 2014 - Present
Best Buy September 2013 - September 2014
Minnesota Renewable Energy Society August 2013 - September 2013
CompuCom January 2012 - August 2012
Skills
Technical Writing, Software Documentation, Social Media, Technical Communication, Copy Editing, Copywriting, Creative Writing, Web Content, E-Learning, XMetal, Research, Social Networking, Editing, Web Design, Windows, WordPress, Project Coordination, Project Planning, Instructional Design, Adobe Creative Suite, Web Content Management, Proposal Writing, Grant Writing, Content Management, Blogging
Education
Metropolitan State University 2009 — 2013
Bachelor of Arts (BA), Technical Communication
Century College
Associate of Arts and Sciences (A.A.S.), HVAC
Presidio February 2013 - Present
End to End Networks 2008 - 2013
BMW Hybrid Technology Corp. 2006 - 2008
CompuCom 2006 - 2008
Education
Cisco 2012 — 2012
CCNP Voice, CCNP Route Switch, UCCX Specialist, CCNP-Voice
Centennial College
Microsoft September 2013 - Present
Microsoft November 2012 - March 2013
CompuCom October 2012 - December 2012
Facilitec, Inc October 2009 - May 2012
NuMark Office Interiors October 2009 - February 2011
NuMark Office Interiors October 2009 - February 2010
Northwest Yeshiva High School August 2009 - November 2009
IFRE July 2008 - August 2008
Skills
Public Relations, Social Media, Newsletters, Marketing, Email Marketing, Time Management, Marketing Communications, Microsoft Office, Social Media Marketing, Account Management, Public Speaking, Customer Service, Marketing Strategy, Adobe Creative Suite, Strategy, Grant Writing, Project Management, Photoshop, InDesign, Microsoft Excel, Event Planning
Education
Central Washington University 2005 — 2009
Bachelor of Arts, Sociology; Business Administration
Mercer Island High School 2001 — 2005
AstraZeneca December 2014 - Present
Compucom March 2012 - December 2014
IBM August 2001 - February 2012
IBM March 1995 - July 2001
Skills
ITIL, Windows 7, Windows Server, Troubleshooting, Active Directory, MAC iOS, Blackberry Enterprise..., Network Architecture, Outside Plant, Microsoft Office, Computer Hardware, Hardware, Operating Systems, Unix, iOS, Technical Support, IT Service Management, Servers, Vendor Management, Cross-functional Team...
Education
Cecil College 1985 — 1987
None, Computer and Information Sciences and Support Services
My Next Opportunity 2015 - Present
Private Consulting January 2000 - Present
Pason Systems USA Corp. June 2014 - June 2015
Cigna February 2013 - June 2014
CompuCom 2009 - 2014
Cigna July 2012 - February 2013
Cigna January 2012 - February 2013
Cigna July 2011 - February 2013
Novartis August 2009 - July 2011
Novartis February 2009 - July 2011
Skills
ITIL, ITIL Service Strategy, ITIL Process, ITIL Implementation, Outlook, BMC Remedy Ticketing..., Proprietary Software, HPSM, Oracle Applications, Citrix XenApp, Java Web Services, Avaya IP Telephony, Cisco VoIP, Ethernet, Command Prompt, Batch Files, Linux Server, VBScript, Microsoft Word, MySQL, Remote Troubleshooting, Technical Training, Remote Desktop, Technical Documentation, Software Installation, Desktop Computers, Microsoft Exchange, Technical Support, Team Leadership, Linux, Computer Hardware, Information Technology, Leadership, Active Directory, Windows 7, Microsoft Excel, Help Desk Support, Microsoft Office, Troubleshooting
Education
Cedar Valley College 2003 — 2005
Associate's Degree, General Studies, 3.2 GPA
CompuCom August 2015 - Present
Curo Health Services, Inc. September 2014 - April 2015
Capital One December 2013 - August 2014
Bosch March 2013 - September 2013
G4S-Bank of America October 2011 - March 2013
US Bank April 2011 - September 2011
Wells Fargo January 2008 - November 2010
CBRE March 2007 - January 2008
Bank of America March 2005 - November 2006
Bank of America August 2004 - March 2005
Skills
Access, Visio, MS Project, Lotus Notes, AS400, Visual Basic, Mobius, Paradox, Rumba, LPS, Niku, Merlin, Horizon, Eagle, Telemarketing, Minitab, Essbase, Solver, DOS, Microsoft Office, Documentation, Windows, Six Sigma, Excel, PowerPoint, Customer Relations, Scheduling, Quality Assurance, Mentoring, Vendor Management, Troubleshooting, Customer Service, Budgeting, Integration, Internet Explorer, Accounting, VBA, Supervisory Skills, Research, Operations Management, SQL, Word, Business Analysis, Outlook, SharePoint, Databases, Microsoft Excel, Management, Public Speaking, Leadership
Education
None 2014 — 2015
Central Piedmont Community College
A.A.S, Business
Johnson C. Smith University - JCSU
BS, Banking and Finance
U.S. Department of Veterans Affairs March 2012 - Present
US Army 106 SIG BDE Ft Leonard Wood NEC December 2010 - March 2012
Columbia College - Rolla September 2010 - March 2012
L-3 Communications March 2009 - December 2010
CompuCom February 2009 - March 2009
NetView Staffing September 2008 - February 2009
St Louis Real Estate Center June 2006 - August 2008
Anteon Corporation May 2001 - April 2006
AT&T Broadband February 1990 - April 2001
Goldman Fruit & Produce February 1989 - September 1989
Skills
Active Directory, Troubleshooting, System Administration, Windows 7, SharePoint, Computer Hardware, Windows Server, Technical Support, Servers, Security, Disaster Recovery, Networking, Information Technology, Help Desk Support, Operating Systems, Databases, Hardware, Windows, Software Installation, Laptops, Microsoft Exchange, Network Administration, Security+, HTML, IT Management, Technical Writing, Blogging, VMware, Linux, ITIL, Web Design, Military History, American History, BMC Remedy, WordPress, Army, History, Supervisory Skills, Blackberry, VoIP, Cisco Routers, Help Desk Management, Desktop Support, XHTML, CommVault, Microsoft Server..., Military Experience, Training, Mobile Technology, Project Planning
Education
Columbia College 2010 — 2015
Bachelor of Arts, History
TechSkills 2008 — 2009
CompTIA Security+, IT Certification
Central Texas College 1986 — 1987
Computer Science
United States Army Signal School 1985 — 1985
MOS, Single Channel Radio - SATCOM Operator
Collinsville High School 1980 — 1984
HS Diploma, General Studies
CompuCom January 2014 - June 2015
CompuCom December 2013 - June 2015
IBM November 2006 - March 2013
Exide Technologies May 2002 - May 2004
Skills
MCSE NT 40, MCP 2000,..., Java, Active Directory, Windows Server, Oracle, HTML, Troubleshooting, Business Analysis, SQL, Team Leadership, Data Migration, Budgets, Sales, Training, Team Building, Putty, power shell
Education
Bailey's School of Technology 2000 — 2001
Certified MCSE, Microsoft Technologies
Cedarville University 1978 — 1981
Associates in Computer Science, Business Administration and Management, General
Henry Ford Health System May 2014 - Present
Henry Ford Health System June 2011 - May 2014
Modis April 2011 - May 2011
The Judge Group September 2010 - November 2010
CompuCom April 2007 - August 2010
Computer Horizons July 2006 - November 2006
Compuware August 1996 - June 2006
Skills
Troubleshooting, XP, Windows, Hardware, SQL, Networking, Databases, Active Directory, Windows 7, HP, Windows Server, A+ Certified, Network Administration, VPN, Information Technology, Process Improvement, Network Security, Business Analysis, DHCP, Software Installation, SharePoint, Help Desk Support, Windows XP, Disaster Recovery, CompTIA A
Education
Central Michigan University 1999 — 2003
MSA, Information Resource Management
Central Michigan University 1988 — 1993
BS, Computer Science
CompuCom May 2013 - Present
Hollister Co. October 2010 - May 2012
Hunter College February 2010 - August 2010
Skills
Microsoft Office, Customer Service, Microsoft Word, Social Media Marketing, Social Networking, Customer Satisfaction, Commutations, Conflict Resolution, Skilled Multi-tasker, Research, Problem Solving, Tenacious Work Ethic, Editing, Public Speaking
Education
Hunter College 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Madison Performance Group April 2015 - Present
SterlingBackcheck December 2014 - February 2015
FragranceNet.com November 2012 - December 2014
Pfizer June 2011 - June 2012
Pfizer Inc April 2009 - June 2011
Fanning Personnel August 2004 - April 2009
Fanning Technologies/Compucom Inc August 2004 - April 2009
CompuCom 2006 - 2009
Cablevision TSG February 2004 - August 2004
Chocolate Inn August 2002 - January 2004
Skills
Project Management, Business Analysis, Spanish-speaking, MS Project, SharePoint, Software Documentation, Technical Support, Business Process, Windows, ITIL, Computer Hardware, IT Management, XP, Integration, IT Strategy, Cross-functional Team..., Visio, Software Installation, Active Directory, Lotus Notes, Process Improvement, Program Management, Vendor Management, Microsoft Office, Windows 7, SQL, Microsoft SQL Server, Disaster Recovery, SDLC, SAP, IT Service Management, Team Leadership, Software Development, Databases, Troubleshooting, Requirements Analysis, Service Delivery, Blackberry, Change Management, Software Project..., Business Intelligence, Windows Server, Requirements Gathering, Management, Quality Assurance, Printers, Business Process..., Project Portfolio..., Information Technology, Windows XP
Education
SUNY Empire State 2009 — 2013
BS, Science, Math and Technology
City University of New York 2009 — 2011
BS in SMT, Technology
Borough of Manhattan
CompuCom June 2015 - Present
Professional Services Technology August 2009 - May 2015
BearingPoint January 2001 - July 2009
PWC April 1999 - January 2001
Consumers Union October 1997 - March 1999
Skills
Project Management, Search Engine..., Web Analytics, Spanish, Mediation, Digital Marketing, Interactive Marketing, SEO, Vendor Management, Web Project Management, Web Content, Website Development, Corporate Websites, Google Analytics, Google Adwords, Photoshop, Flash, HTML, Microsoft Suites, PPC, Lead Generation, Integrated Marketing, CRM, Strategy, Email Marketing, Corporate Communications, Analytics, Online Marketing, Social Media Marketing, User Experience, Content Management, E-commerce, SEM, Facebook, Social Media, Corporate Branding, CMS, Advertising, Content Marketing, Marketing, Web Marketing, Web 2.0, Blogging
Education
William Paterson University of New Jersey 1993 — 2005
Bachelor of Arts (B.A.), Media and Communications
City University of New York-Hunter College 1995 — 1998
BA, Media and Communications
CDI Global Staffing Services March 2015 - Present
ARC December 2014 - January 2015
CompuCom September 2013 - July 2014
Chumash Casino Resort and Hotel Corque June 2011 - April 2013
CPS Energy July 2009 - September 2010
American Golf Corporation May 2006 - October 2008
Volt Information Sciences January 2000 - May 2006
Tiny Computers 1999 - 2000
Totally Wireless September 1998 - April 1999
Skills
Servers, VMware, Troubleshooting, Technical Support, Windows XP, Active Directory, Help Desk Support, Network Administration, Project Management, Microsoft Exchange, Hardware, Networking, Microsoft SQL Server, DNS, Desktop Application..., Computer Hardware..., Computer Hardware..., Computer Software..., Internal & External..., Automated Software..., System Administration, Customer Service, Software Installation, Microsoft Office, Powershell, Computer Hardware, Access, Operating Systems, Windows 7, Norton Ghost, Windows, XP, Testing, Problem Solving, Server encryption, Windows 8.1, Disk Encryption, Windows Server, Software Quality..., Management
Education
Carlsbad High School
Carlsbad High School
Citrus College
Giessen American High
UAA: University of Alaska Anchorage May 2006 - Present
Weisman Family 1990 - 2013
University of Alaska Anchorage January 1998 - January 2011
Outland Domain Group LLC January 2000 - May 2006
Alaska Career College November 2001 - June 2004
The Salvation Army March 1998 - March 2002
CompuCom August 1998 - January 2001
Skills
Microsoft Exchange, Customer Service, Help Desk Support, Team Leadership, Personnel Management, Personnel Supervision, IT Management, Group Policy, Training, ITIL, Network Administration, Network Security, Web Development, Software Development, Security Policy, Policy Analysis, Procedure Creation, System Administration, Security Management, Operating Budgets, Active Directory, Troubleshooting, Networking, Security, Telecommunications, Windows 7, TCP/IP, Cisco Technologies, Windows Server, LAN-WAN, DNS, Disaster Recovery, Network Engineering, A Certified, Wireless Networking, Operating Systems, Computer Network..., Network Design, System Deployment, Windows, XP, Software Documentation, Technical Support, Computer Hardware, Visio, VoIP, SharePoint
Education
Wayland Baptist University 1998 — 2002
Bachelor's degree, Occupational Education
Charter College-Anchorage 1996 — 1998
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
MassMutual Financial Group April 2013 - Present
Staples March 2009 - April 2013
CompuCom March 2009 - June 2009
Circuit City November 2008 - March 2009
Whole Foods Market November 2005 - February 2006
Skills
CompTIA A+ Certification, Customer Service, Computer Hardware..., Computer Repair, Computer Hardware, Software Installation, A+ Certified, CompTIA, Windows 7, Troubleshooting, Cashiering, Printers, Virus Removal, Technical Support, Telephone Skills, Retail Sales, Customer Satisfaction, Microsoft Office 2007, XP, Computer Diagnostics, Data Entry, Laser Printers, Home Networking, Laptops, office 2003, Microsoft Office 2003, Office 2010, Unicenter Service Desk
Education
Brooklyn College
Some College (No Degree)
CompuCom September 2010 - Present
National Support Services, LLC September 2006 - September 2010
The Preferred Type Transcription Service February 2006 - September 2006
U.S. Air Force July 2004 - February 2006
U.S. Air Force June 2002 - June 2004
Skills
Troubleshooting, Software Documentation, Team Leadership, Leadership, Training, Networking, XP, Customer Service, Management, Telecommunications, Analysis, Information Technology, Help Desk Support, Process Improvement, Hardware, System Administration, Vendor Management, SharePoint, Project Management, Disaster Recovery, Visio, IT Management, ITIL, Active Directory, Integration, Computer Hardware, Network Administration, Technical Support, Windows Server, HP, BMC Remedy, Network Security, IT Strategy
Education
Touro University International 2004 — 2007
Master of Science, Health Care Administration, Summa Cum Laude
Christian Brothers University 1998 — 2001
Bachelor of Science, Business Administration; Information Technology Management
Wells Fargo December 2013 - Present
CompuCom 2013 - December 2013
Wells Fargo Capital Finance August 2012 - July 2013
Lowe's Home Improvement June 1997 - March 2012
Skills
Microsoft Office, Research, Budget, C++, C, Teaching, Program Management, SPECIALIZED SKILLS:, Logistics and..., Pac2000 Change..., Proficient working in..., Monitors and maintains..., Budgets, BMC Remedy, •Network device..., Troubleshooting, Networking, Visio, Data Center, Technical Support, Switches, Security, Telecommunications, Servers, Cisco Technologies, Routers, Vendor Management
Education
Central Piedmont Community College 1998 — 1998
3.5
Central Piedmont Community College 1982 — 1983
Hannover Re March 2015 - Present
CompuCom April 2007 - March 2015
NetTech/HP - Bank of America - Charlotte, NC May 2005 - April 2007
Skills
MCSE, Active Directory, VMware vSphere, NetApp Filers, VMware ESX, Computer Hardware, A+, Call Centers, Customer Service, Microsoft Certified..., VMware Server, NetBackup, Server Administration, HP Server Hardware, Opsware, ITCM, Domain Management, Windows Domain, Technical Support, System Deployment, Windows Server, Servers, Hardware, CompTIA A+, Troubleshooting, Group Policy, DNS, Laptops, Security, TCP/IP, Help Desk Support, Windows 7, DHCP, Software Installation, Data Center, Management, Networking, Databases, VMware, Disaster Recovery, Windows, Powershell, Process Improvement, IT Operations
Education
Central Piedmont Community College 2005 — 2007
AAS, Network Administration and Support
Central Piedmont Community College 2005 — 2007
AAS, Information Systems Security
Wheeler High School 1984 — 1988
Diploma, General
CompuCom January 2014 - February 2014
Corporate Tech Solutions, LLC May 2013 - July 2013
TeamLogic IT April 2012 - March 2013
Computer Bytes September 2000 - January 2012
Skylane Farms September 1999 - September 2000
800 Support December 1998 - June 1999
Stream International January 1998 - October 1998
Cascade Computer Maintenance July 1997 - November 1997
Skills
MCSA, Microsoft Certified..., CompTIA A+ Certification, CompTIA Network+, CompTIA, Active Directory, Servers, DHCP, Windows Server, Microsoft Exchange, DNS, MCP, A+ Certified, Microsoft Certified..., Dell Computers, Antivirus, Group Policy, Windows 7
Education
Chemeketa Community College 1995 — 1997
Associate of Science (A.S.), Computer Science
Casco Products Corporation September 2003 - Present
Axiom Network Designs, LLC March 2002 - September 2003
High Technologies, LLC March 1999 - February 2002
CompuCom July 1997 - March 1999
Skills
Project Management, Process Improvement, Strategic Planning, Team Building, IT Management, Program Management, ERP, Change Management, Budgets, Team Leadership, Vendor Management, Business Analysis, IT Strategy, Manufacturing, Six Sigma, Business Intelligence, Business Process..., Cloud Computing, Servers, Security, Cloud computing, Data Center, Disaster Recovery
Education
Western Governors University 2014 — 2016
Master's Degree, Information Technology Management
Charter Oak State College 2007 — 2014
Bachelor's Degree, General Studies (Information Systems Studies)
Southern Connecticut State University 1994 — 1995
Computer Science
University of New Haven 1993 — 1993
Computer Science
Marist College 1992 — 1993
Computer Science
Notre Dame High School 1989 — 1992
IBM Global Services 2008 - Present
IBM January 2006 - Present
Artech Information Systems January 2006 - Present
CSC January 2000 - January 2006
CompuCom 1996 - 1999
Skills
Disaster Recovery, HP-UX, Netbackup, Solaris, Linux, Storage, Servers, Windows, Networking, Technical Support, Data Center, SAN, Virtualization, VMware
Education
Central Connecticut State University 1987 — 1991
CIGNA Group Insurance August 2010 - Present
A & E Computers 1998 - Present
Compucom June 2010 - August 2010
CIGNA Group Insurance September 2009 - December 2009
Popular Financial Holdings 2007 - July 2009
Popular Financial Holdings/Equity One, Inc. 2006 - 2007
TekSystems 2000 - 2005
Skills
Servers, Windows Server, Troubleshooting, Active Directory, Hardware, Operating Systems, Windows XP, Information Technology, Virtualization, Technical Support, Disaster Recovery, XP, Windows 7, TCP/IP, Process Improvement, Testing, Help Desk Support, Security, Change Management, VMware, Windows, Project Management
Education
Cheyney University of Pennsylvania 2009 — 2010
Drexel University
Associate
Chubb Insitute 1995 — 1997
Associate
Self-Employed April 2014 - February 2015
CompuCom January 2014 - March 2014
SYSTEMTEC April 2013 - August 2013
Systemtec May 2012 - March 2013
Spiritual Link Technologies March 2010 - January 2011
Catawba College August 2008 - March 2010
Hackett Enterprises January 1999 - January 2002
Skills
PC Troubleshooting, PC Installation, Troubleshooting, Hardware, Switches, Software Installation, SQL, Information Technology, HTML, Windows XP
Education
Catawba College 2005 — 2010
Bachelor of Science, Business Administration(Information Systems Concentration)
T.Wingate Andrews High School, High 2001 — 2005
Diploma
Wulff Enterprises Inc March 2015 - Present
CompuCom June 2014 - February 2015
Army February 2012 - March 2013
United States Air Force September 2006 - July 2011
Skills
Troubleshooting, Security, Computer Hardware, Software Installation, Windows 7, Network Administration, Team Leadership, Security Clearance, Active Directory, Military
Education
American Military University
Chapman University
Mississippi Gulf Coast Community College
The University of Southern Mississippi
Zurich Insurance Company Ltd. September 2012 - Present
Farmers Insurance September 2009 - September 2012
Bristol West Insurance Group April 2005 - December 2009
SilverTrain, Inc. January 2005 - March 2005
Pomeroy IT Services August 2001 - January 2005
Frontway April 2000 - July 2001
CompuCom January 1997 - April 2000
Network Compatability Group May 1991 - January 1997
Skills
IT Strategy, Disaster Recovery, ITIL, IT Management, Data Center, VMware, Project Management, Servers, Team Leadership, Management, Leadership, Strategic Planning, Windows, SDLC, Enterprise Architecture, Technical Architecture, Vendor Relationships, Process Simulation, Resource Management, Relational Databases, Technology Planning, Mac, Databases, Windows Server, Software Documentation, Oracle, Visio, Business Analysis, IT Service Management, Enterprise Software, SharePoint, Security, Active Directory, Vendor Management, Networking, Integration, Technical Support, Information Technology, Network Administration, Consulting, CISSP, Business Intelligence, Cloud Computing, DNS, Requirements Gathering
Education
Cleveland State University 1996 — 2000
MCIS, Computer Science
Case Western Reserve University 1985 — 1990
BS, MIS
Weatherhead School of Management at Case Western Reserve University 1985 — 1990
BS, MIS
CHS
DocuSign April 2014 - Present
Teleion Consulting March 2013 - June 2013
Microsoft Corporation February 2007 - November 2012
Advanced Data Resources February 2000 - March 2007
CompuCom February 2006 - February 2007
Corbis Corporation December 2004 - February 2006
Redmond Technology Partners May 2004 - December 2004
Volt August 2003 - May 2004
Redmond Technology Partners February 2003 - June 2003
T-Mobile November 1999 - August 2002
Skills
Software Development, Databases, T-SQL, SSRS, Microsoft SQL Server, Agile Methodologies, Data Warehousing, SSIS, SharePoint, .NET, Business Intelligence, Database Design, TFS, SQL, SDLC, Software Project..., Data Modeling, C#, XML, ETL, Agile Project Management, Scrum, Visio, Enterprise Architecture, Windows Azure, Business Analysis, Visual Studio, IIS, Analysis Services, Windows, Integration, Visual Basic, Testing, Vendor Management, Process Improvement, Project Planning, OLAP, Stored Procedures, Web Services, WCF, SQL Server, Architecture, Database Administration, SSAS, Agile, HTML, Database Development, SQL Server 2000-2008, Performance Tuning, Software Design
Education
Chapman University 1993 — 1995
BS, Computer Information Systems
Olympic College 1975 — 1980
Associate of Science (AS), Chemistry
RBC October 2011 - Present
CompuCom January 2011 - October 2011
CompuCom February 2010 - January 2011
CCSI Technology Solutions (CompuCom) August 2008 - February 2010
Caroline Kwong January 2002 - January 2010
Getronics January 2008 - August 2008
Skills
Change Management, Team Leadership, System Administration, ITIL, VMware, Documentation, SDLC, IT Service Management, Software Documentation, Process Improvement, Project Management, Visio, Incident Management, Databases, Technical Support, PMP, Troubleshooting, SharePoint, Microsoft Exchange, Requirements Analysis, Windows Server, Windows, Integration
Education
Centennial College 2012 — 2012
CE Certificate in UNIX/LINUX Systems Administration, Information Technology
Ryerson University 2003 — 2007
B. Comm, ITM - Enterprise Systems
S.A.T.E.C. @ W.A. Porter 1999 — 2003
Sikich August 2012 - Present
CompuCom August 2008 - August 2012
Getronics August 2007 - August 2008
Timberlake Sales March 2004 - August 2007
Gear Live 2006 - 2006
CDS Office Technologies 1997 - 2004
Education
Cedarville University 1991 — 1994
Marquette Manor 1988 — 1991
Compucom September 2006 - Present
Compucom 2006 - Present
CompuCom SLC 2006 - Present
www.DenverFabrics.com April 2001 - August 2006
FormAtion Technologies Inc. 1991 - 1996
Education
Hunter College 1982 — 1986
Fujitsu Ten Corp of America 2010 - Present
CompuCom January 2008 - November 2010
IBM January 1998 - December 2006
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1993 — 1997
Corinthian Colleges 1985 — 1987
AS, Computer Engineering
Cebu Institute of Technology 1979 — 1984
BSCE, Civil Engineering
University of the Philippines 1976 — 1980
BS Math
CompuCom November 2009 - Present
ComputerTraining.com November 2004 - December 2009
Siemens IT Solutions Inc. July 2007 - March 2009
Siemens IT Solutions Inc. July 2007 - March 2009
Siemens IT Solutions & Services March 2005 - June 2007
Skills
Cisco Technologies, Active Directory, XP, Troubleshooting, System Administration, Windows Server, Servers, CWNA, CWDP, Cisco Wireless, IIS, Security, Network Administration, DNS, Hyper-V, Virtualization, Network Security, Networking, Operating Systems, Hardware, Microsoft Certified..., Windows 7, Technical Support, Routers, VPN, DHCP
Education
Computer Training.com 2004 — 2005
Cincinnati State Technical and Community College 1981 — 1984
no, Laser/Optics, Computer Programming
McCormick Equipment Company May 2011 - Present
Rippe & Kingston August 2009 - April 2011
Cincinnati Childrens Hospital Medical Center March 2009 - July 2009
Phoenix Formations, Inc. May 2008 - January 2009
Cincinnati Bell Telephone April 2003 - May 2008
CompuCom September 2000 - April 2003
Health Alliance January 1998 - January 2000
Fosdick and Hilmer, Inc September 1993 - July 1998
Skills
Active Directory, Software Documentation, Integration, Servers, Windows Server, Troubleshooting, Laptops, SQL, Virtualization, HP, PMP, DHCP, XP, Networking, System Deployment, Citrix, Databases, Firewalls, Microsoft Exchange, VPN, DNS, Windows, A+, CRM, Switches, Data Center, VoIP, Group Policy, Disaster Recovery, Management, Blackberry, Help Desk Support, Technical Support, Windows XP, VMware, Telecommunications
Education
Northern Kentucky University 2001 — 2006
Bachelors, Information Systems
University of Cincinnati 1995 — 1999
ASSOCIATE, ELECTRONIC ENGINEERING
University of Cincinnati 1994 — 1999
Associate, Electronic Engineering
Cincinnati State Technical and Community College 1991 — 1993
Associate, Architectual Engineering
Compucom Systems Inc. Project ManagerEntex/Compucom1997 - Present
compucom 1997 - 2008
Education
Cincinnati State Technical and Community College 1994 — 1995
Digital Risk April 2012 - Present
CompuCom April 2006 - November 2010
OMI Medical Imaging June 2003 - June 2004
Unisys Corporation 1978 - 2003
Skills
Active Directory, Network Administration, Servers, Technical Support, System Administration, Cisco Technologies, Troubleshooting, Integration, DHCP, Network Security, Network Engineering, Software Installation, Management, Windows Server, TCP/IP, IT Service Management, WAN, XP, Windows 7, Computer Security, Access, Data Center, Antivirus, VMware, LAN-WAN, Windows, Cloud Computing, DNS, IIS, Disaster Recovery, SQL, Networking, Operating Systems, Network Design, Linux, Microsoft Exchange, VPN, Network Architecture, Help Desk Support, Computer Hardware, Windows 8, Microsoft Office Suite, Hyper-V, SNMP, VDI, Visio, Firewalls, Virtualization, Microsoft SQL Server, Software Documentation
Education
New Horizons 2011 — 2014
Pratt Institute 1977 — 1978
City University of New York-College of Staten Island 1974 — 1977
Tellworks Communications LLC February 2014 - Present
Valenzuela Consulting September 2001 - Present
CompuCom July 2013 - January 2014
Consolidated Precision Products Corp. July 2012 - April 2013
Garey Orthopedic Medical Group February 2010 - February 2011
American Red Cross October 2008 - August 2010
PricewaterhouseCoopers February 1998 - April 2001
Price Waterhouse LLP May 1994 - February 1998
Sanwa Bank California August 1981 - May 1994
Skills
Computer Hardware, Troubleshooting, System Deployment, Laptops, Microsoft Office, XP, Software Installation, Network Administration, Computer Repair, Customer Service, Databases, Citrix, System Administration, Microsoft Exchange, Active Directory, Software Documentation, Help Desk Support, Lotus Notes, Windows 7, Hardware, Technical Support, Cisco IOS, A+ Certified, Call Center, Visio, DNS, Microsoft Office 2003, Database Administration, Networking, Windows XP, Operating Systems, Microsoft Office 2007, Windows, HTML, Outlook, Windows Server, Windows Vista, Printers, Deployment, POS, Training, Volunteer Management, Remote Desktop
Education
Chaffey College 1986 — 1991
Associate of Science (A.S.), Computer Information Systems
Isilon Storage Division - EMC December 2011 - Present
Isilon Storage Division - EMC November 2010 - December 2011
CompuCom November 2009 - November 2010
Backpack Software August 2005 - March 2009
Sound Internet 2002 - 2005
Spacestar Commuications, Inc February 2001 - July 2002
Imation 1999 - 2001
Skills
Troubleshooting, Critical Thinking, TCP/IP, NAS, Isilon, Storage, Storage Area Networks, VMware, Virtualization, File Systems, Data Loss Protection, Technical Support, Computer Hardware, System Administration, SAN, Firewalls, VPN, Data Center, Networking
Education
Century College 1997 — 1999
Tartan High School 1993 — 1997
Diploma
CompuCom February 2014 - Present
City and County of San Francisco March 2012 - Present
salesforce.com March 2013 - August 2013
Sutter Health 2013 - 2013
Informatica May 2011 - April 2012
Sephora April 2011 - June 2011
Dolby Laboratories April 2010 - May 2011
Avanade March 2008 - April 2009
Marquette Partners 2007 - 2007
DT Trading 2005 - 2007
Skills
Active Directory, Process Improvement, Infrastructure, Security, SharePoint, XP, Windows 7, Windows, Troubleshooting, System Deployment, Data Center, Windows XP, System Administration
Education
Chicago State University 1992 — 1995
Homewood Flossmoor
Kaiser Permanente January 2015 - Present
CompuCom April 2013 - January 2015
Alpha Ten Technologies 2012 - 2012
Loma Linda University Medical Center 2012 - 2012
Department of Veterans Affairs 2012 - 2012
Sullivan and Cogliano 2012 - 2012
Los Angeles Leadership Academy 2008 - 2009
Honeywell Aerospace 2007 - 2008
Unisys 2004 - 2007
Skills
Windows 7, Help Desk Support, Troubleshooting, XP, Software Installation, Computer Hardware, Windows XP Pro, Technical Support, A+ Certified, Laptops, Group Policy, Educational Technology, Instructional Technology, Networking, Printers, Windows XP, Workstations, Norton Ghost, System Administration, Visio, Hardware, Active Directory, System Deployment, Curriculum Development, Curriculum Design, DHCP, Microsoft Exchange, Remedy Ticketing System, Cisco VoIP, CompTIA A+
Education
Chaffey College
Information Technology
Mt. San Antonio College
Information Technology
CompuCom April 2013 - Present
Blarney Castle oil Co. April 2013 - Present
Skills
Laptops, Windows XP, Windows 7, Active Directory, Technical Support, Computer Hardware, Printers, Hardware, Troubleshooting, Servers, Windows Server, Software Installation
Education
Central Michigan University 1993 — 1998
B.A.A., Broadcasting and Cinematic Arts
CompuCom October 2014 - October 2014
MSI Computer Corporation November 2005 - April 2011
DeVry University July 2008 - August 2008
Teletrac Inc February 2005 - June 2005
Northgate Innovations February 2001 - January 2005
Skills
Computer Hardware, OEM, Computer Maintenance, Computer Repair, Windows, Troubleshooting
Education
Chaffey College 2013 — 2016
Certificates, Cisco Network Academy
DeVry University 2002 — 2009
Bachelor of Science, Network & Communications Management
ITT Technical Institute 2000 — 2002
Associate of Applied Science, Computer Network Systems Technology
CompuCom May 2015 - Present
Skills
Microsoft Certified..., A+ Certified, Desktop Support, Windows, Problem Solving, Troubleshooting, Customer Service, Customer Satisfaction, Deployment, Data Migration, Desktops, Laptops, Printers, Hardware, Microsoft Network, LAN-WAN, POTS, HP, Dell Computers, Technical Support, Information Technology, System Deployment
Education
University of Cincinnati
ASEET, Electrical Engineering Technology
Case Western Reserve University
N/A, Physics, Electrical Engineering
Lorain County Community College
N/A, Electronics
Brookside
High School, College Prep
CompuCom Senior Sales ExecutiveIBM Global Business ServicesMay 1995 - October 2003
Education
Chapman University 1974 — 1975
MA - Business Concentration, Business
The Ohio State University Fisher College of Business 1967 — 1971
Bachelors, Business Administration
Sungard Availability Services July 2015 - Present
Verizon Enterprise Solutions June 2012 - July 2015
CompuCom August 2011 - September 2012
Insight Global April 2011 - August 2011
CSC September 2003 - March 2011
Volt Technical Services/CSC at Raytheon September 2003 - March 2005
Lockheed Martin November 2001 - April 2002
Alcatel USA November 1999 - July 2001
PrimeCo PCS July 1999 - November 1999
Sprint April 1998 - July 1999
Skills
EMC VMAX, EMC Clariion, Isilon, EMC Celerra, SAN, Unix, Brocade, Disaster Recovery, SRDF, NetApp Filers, System Administration, NAS, Fibre Channel, CIFS, NFS, SYMCLI, Symmetrix, 3PAR, Cisco MDS SAN switches, Solaris, HP-UX, Clariion, EMC Storage, AIX, Servers, Data Center, Veritas Volume Manager, NetApp, Cisco Technologies, HP, TCP/IP, Operating Systems, Hardware, Shell Scripting, SMB, iSCSI, Storage Area Networks, Cluster, Switches, Cloud Computing, Linux, System Deployment, Sun, Veritas Cluster Server, Backup Solutions, ITIL, Replication, EMC Networker, Security, Red Hat Linux
Education
Central Texas College
Associates, General Studies (Computer Science, Management)
Yunker Computers October 2012 - Present
Performance Automotive Network May 2013 - February 2015
Compucom April 2010 - October 2012
Live Nation March 2008 - April 2010
Tickets.com November 2004 - March 2008
He was my Contractor 2005 - 2006
NCR Corporation September 2003 - November 2004
Fifth Third Bank January 2003 - September 2003
Verizon Wireless August 1998 - May 2002
Skills
Troubleshooting, Windows, Software Installation, Security, Technical Support, Hardware, Networking, Windows 7, Databases, Servers, Printers, Computer Hardware, Windows XP, Disaster Recovery, Active Directory, Operating Systems, Customer Service
Education
Cincinnati State Technical and Community College 1995 — 1998
Associates of Apllied Science, Electronics Engineering Technology, 3.0
Elder High School 1991 — 1995
Diploma, College Prep, 3.0
FreeTech Solutions, LLC October 2012 - Present
TIAA-CREF July 2011 - November 2011
Lowe's Home Improvement June 2007 - October 2010
CompuCom October 2006 - March 2007
CompuCom February 2005 - October 2006
Skills
Group Policy, System Administration, Windows Server, Antivirus, Blackberry Enterprise..., Network Administration, Workstations, Windows 7, Norton Ghost, XP, Troubleshooting, Operating Systems, Active Directory..., Windows Vista, Active Directory, DNS, Servers, VPN, Software Installation, Computer Hardware, Technical Support, Networking, TCP/IP, Hardware, Network Security, Help Desk Support, VMware, Switches, Hardware Support, Routers, Cisco Technologies, Laptops, Software Documentation, System Deployment, Windows XP
Education
Central Piedmont Community College 2010 — 2014
Seeking Bachelors Degree, Networking and Internetworking Technologies, 3.5
Allina Health September 2013 - Present
Compucom April 2013 - September 2013
Presbyterian Homes & Services July 2010 - April 2013
Presbyterian Homes & Services September 2008 - July 2010
Aggregate Industries US/Holcim (SCCE Certified) 2008 - 2008
CLC Servicing November 2005 - March 2007
HealthEast Care System September 1998 - July 2005
HealthEast 1998 - 2005
Skills
Employee Relations, Onboarding, Benefits Administration, Employee Benefits, Training, Human Resources, Healthcare, HRIS, Deferred Compensation, Applicant Tracking..., Leadership, Leadership Development, FMLA, New Hire Orientations, Performance Management, Organizational..., Talent Acquisition, Workforce Planning, Management, Personnel Management, Succession Planning
Education
Central Washington University 1982 — 1984
B.A., Elementary Education
CompuCom June 2013 - Present
GE February 2005 - Present
CompuCom May 2008 - June 2013
CompuCom February 2005 - June 2013
GE Aviation 2009 - 2011
Anthem February 2004 - February 2005
Skills
Technical Support, Hardware, Computer Hardware, Laptops, Troubleshooting, Active Directory, System Deployment, Windows XP, Windows, Computer Repair, Help Desk Support, Desktop Support, Microsoft Office, Applications Support, Apple, iPhone, Mac OS X, XP, Printers, Software Installation, Microsoft SQL Server, T-SQL Stored Procedures
Education
Cincinnati State Technical and Community College 2002 — 2003
William mason High School 1995 — 1999
3
CompuCom January 1981 - Present
Conduit Networks Inc. August 2009 - January 2010
Compushare June 2007 - January 2009
Amrep Inc March 2000 - June 2007
Education
Chaffey College 1991 — 1995
AA, Information Technology
Milestone Technologies, Inc. September 2009 - Present
Milestone Technologies, Inc. April 2009 - September 2009
CompuCom 2007 - 2008
RadioShack July 1996 - July 2006
RadioShack July 1991 - July 1996
RadioShack September 1983 - July 1991
Skills
Technical Support, VPN, DNS, Laptops, Windows XP, Windows 7, Troubleshooting, Hardware, System Deployment, Workstations, DHCP, Help Desk Support, TCP/IP, Wireless Networking, Active Directory, Windows, Computer Hardware, System Administration, Servers, Printers, Data Center, Virtualization, VMware, Cisco Technologies, Software Installation, Windows Server, XP, Cloud Computing, Linux, Unix, Networking, Network Security, Microsoft Exchange, Switches, E-Discovery, Disk Encryption, PGP, AccessData FTK Imager, EnCase, Desktop Support, Deployment, Microsoft Office, DocuSign, AccessData PRTK, AccessData Forensic...
Education
Chabot College 2006 — 2006
Network Security
Ohlone College 2001 — 2003
Computer Science, Cisco Academy CCNA & CCNP, Microsoft Curriculum
CSC March 2010 - Present
LQ Management LLC August 2008 - January 2010
Kinkos Corp January 2008 - June 2008
CompuCom January 1997 - January 2000
Stream International October 1997 - July 1999
Education
Irving High School
Cheonggang Academy
Associates
NorthLake College
CompuCom June 2004 - Present
Skills
Windows XP, Technical Support, Windows Server, IT Service Management, Computer Hardware, Active Directory, Troubleshooting, Windows 7, Microsoft Office
Education
Chandler/Gilbert Community College
Blinkin Studios June 2012 - Present
Acting 2012 - Present
Eric-Tech / Eric's Computers January 2006 - Present
Acting 2013 - Present
CompuCom August 2013 - September 2013
Xerox June 2013 - July 2013
TEKsystems May 2013 - May 2013
Teksystems November 2012 - May 2013
Stream Global Services November 2011 - January 2012
Eric-Tech computer services January 2006 - November 2011
Skills
Computer Hardware, Computer Repair, Computers, Computer Graphics, Computer Graphics Design, Computer Gaming, Computer Maintenance, Computer Proficiency, IT Solutions, Help Desk Support, Game Design, Game Development, Mobile Game Development, Customer Service, Customer Support, Small Business, Photoshop, PowerPoint, Android SDK, Android Development, Operating Systems, Mobile Devices, Mobile Applications, Windows, Windows XP, XP, Technical Support, Windows 7
Education
Chemeketa Community College 2003 — 2008
Associate's degree, General Studies
Chemeketa Community College 2003 — 2008
Associates Degree, General Studies
South Salem High School 1990 — 1992
diploma
South Salem High School 1990 — 1992
Diploma
MoneyGram International March 2015 - Present
Protiviti via Robert Half January 2015 - March 2015
TEKsystems June 2014 - December 2014
CompuCom June 2011 - June 2014
Brown Mackie College January 2011 - July 2011
Toyota Boshoku America July 2009 - November 2010
Rippe & Kingston September 2003 - April 2009
SIEMENS BUSINESS SERVICES August 1995 - February 2003
Skills
Project Management, Troubleshooting, Disaster Recovery, VMware, Software Documentation, Integration, Windows, Servers, Security, Team Building, Linux, IT Management, Business Analysis, SharePoint, ITIL, Process Improvement, Vendor Management, Program Management, Windows 7, Technical Support, Citrix, Microsoft SQL Server, Software Project..., Information Technology, Microsoft Exchange, Networking, Enterprise Software, System Administration, Computer Security, Information Security, Visio
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business/Information Systems
Cincinnati State Technical and Community College 1990 — 1992
Associates of Applied Science, Laser Electro-Optic Engineering
CompuCom January 2015 - April 2015
JPMorgan Chase & Co. October 2013 - September 2014
CompuCom April 2013 - September 2013
JPMorgan Chase April 2012 - April 2013
CBTS July 2007 - February 2012
Hewlett-Packard October 2006 - June 2007
Xperianz May 2006 - September 2006
Multi-Color Corporation April 2000 - April 2006
Skills
Cisco Technologies, Networking, Management, Project Management, Managed Services, Integration, Infrastructure, ITIL, Disaster Recovery, Data Center, Troubleshooting, Telecommunications, SharePoint, Servers, Windows Server, Visio, Vendor Management, VMware
Education
Xavier University 1981 — 1986
BSBA, Information Systems
Cincinnati State Technical and Community College 1979 — 1981
Associate's degree, Data Management
Keown Builders April 2015 - Present
Compucom May 2013 - March 2015
AAFES December 2001 - September 2012
Skills
TPM, Customer Service, Retail, Merchandising, Inventory Management, Store Management, Loss Prevention, Visual Merchandising, Inventory Control, Microsoft Office, Retail Sales, Microsoft Excel, Microsoft Word, Cashiering, CPFR, PowerPoint, Data Entry, Outlook, Planograms, Sales
Education
Red Oak High School 1999 — 2000
Cedar Valley College
CompuCom September 2010 - Present
Education
Century College 2010 — 2012
A.A.S, Information & Telecommunication Technology
Century College 1997 — 1997
CNA, Certified Netware Administrator
VanderHouwen & Associates, Inc., onsite PC Tech at precsion castparts July 2015 - Present
GAVS December 2013 - July 2015
CompuCom June 2012 - December 2013
Quantum Communication March 2011 - April 2012
NPG of Oregon September 2007 - March 2011
JELD-WEN Development Inc May 2006 - May 2007
Lancair International August 2005 - May 2006
T-Mobile USA May 2005 - January 2006
Affordable Computer Solutions January 2003 - May 2005
Redmond School District December 2000 - June 2002
Skills
DHCP, Routers, Servers, Active Directory, Network Administration, TCP/IP, DNS, Computer Hardware, VoIP, Novell, Windows 7, Ethernet, Networking, Unix, SMTP, Technical Support, Telecommunications, Hardware Support, SMS, Sales, Hardware, Troubleshooting, XP, Windows, Windows Server, Microsoft Exchange, Help Desk Support, Citrix, Security, Windows XP
Education
Linn-Benton Community College 1998 — 1999
None, None
Chemeketa Community College 1992 — 1997
Associates Degreee, Computer Programming with a Support focus
Central Oregon Community College 1986 — 1990
Non degree seeking courses, various
Redmond High School 1982 — 1986
Diploma, College Prepatory
City and County of San Francisco Dept. of Emergency Management February 2012 - Present
Novartis Vaccines and Diagnostics January 2010 - June 2011
Chevron October 2008 - January 2010
E. & J. Gallo Winery December 2007 - October 2008
Acacia Financial Group October 2003 - December 2007
E. & J. Gallo Winery June 2003 - November 2003
Digital Impact January 2000 - June 2002
CompuCom July 1997 - June 2000
Tecknow Systems Inc. December 1995 - July 1997
Ceridian 1991 - 1993
Skills
Troubleshooting, System Administration, IT Management, Data Center, Technical Support, Project Management, Servers, Vendor Management, Management, Networking, XP, System Deployment, Enterprise Software, IT Operations, Microsoft Exchange, Service Delivery, Windows XP, Help Desk Support, Life Coaching, Team Building
Education
San Francisco State University
BUSINESS ADMINISTRATION WITH EMPHASIS IN MARKETING
City College of San Francisco
General Education Requirements
Sacred Heart High School
General Education
Independent Consulting (various engagements) May 2010 - Present
NYC Health and Hospitals Corporation April 2011 - December 2012
CompuCom August 2007 - April 2011
CompuCom March 2004 - July 2007
Skills
Virtualization, VMware, Citrix, Virtual Desktop..., Cloud Computing, Linux, SSO, Enterprise Architecture, Solution Architecture, Consultancy, Hyper-V, Identity Management, Application..., Powershell, WSM, VBScript, SCCM, SCOM, SQL, SAN, BladeCenter, Group Policy, DNS, DHCP, Active Directory, Wireless, IBM SAN, EMC SAN, WSH, Exchange 2010/2007/2003, Cisco Networking, NAS, iSCSI, Wyse
Education
Brooklyn College 2007 — 2009
BS, Finance
CompuCom August 2007 - Present
Cheddar's Casual Cafe October 1999 - December 2007
Skills
Active Directory, Process Improvement, Customer Service, Vendor Management, Troubleshooting, System Administration, Management, Integration, Security, New Business Development, Project Management, Business Analysis, Leadership, IT Service Management, Team Leadership, Microsoft Office, IT Management, ITIL, Microsoft Excel, Team Building
Education
Christopher Newport University 1988 — 1991
Bachelor of Science, Business Administration (B.S.B.A.), Business Administration and Management, General
Picayune Memorial High School
RiskFirst (formerly PensionsFirst) January 2015 - Present
RiskFirst (formerly PensionsFirst) May 2014 - January 2015
CompuCom June 2013 - May 2014
Pepperidge Farm November 2012 - May 2013
Market Fusion Analytics January 2009 - January 2011
International Education Institute September 2008 - December 2008
APEX Investment Group January 2004 - January 2008
Nielsen TMG January 2007 - February 2007
Skills
SPSS, Market Research, Analytics, Microsoft Office, Databases, Marketing Research, Data Analysis, Statistics, Customer Insight, Desktop Application..., iPhone Support, iPad Support, IT Hardware Support
Education
Central Connecticut State University
Bachelor of Science, Computer Networking
Patterson Companies, Inc. October 2013 - March 2014
Piper Jaffray April 2013 - October 2013
Cigna January 2013 - April 2013
CompuCom December 2011 - January 2013
Ameriprise Financial Services, Inc. 2012 - 2013
Open Systems International July 2011 - December 2011
Wells Fargo March 2008 - July 2011
Wells Fargo November 2005 - March 2008
Comcast November 2001 - July 2005
AT&T Broadband July 1999 - November 2001
Skills
Cisco Technologies, Firewalls, Switches, VPN, Network Design, Network Security, DNS, Routing, Data Center, Juniper, Routers, Juniper Technologies, IPSec, Checkpoint, Load Balancing, Cisco ASA
Education
Central Connecticut State University 1991 — 1996
Bachelor's Degree, Communications
Central Connecticut State University 1991 — 1996
BS
Milestone Technologies, Inc. December 2014 - Present
Astreya March 2014 - December 2014
CompuCom March 2013 - March 2014
CompuCom May 2012 - March 2013
San Diego Comic-Con International July 2011 - July 2011
Skills
Troubleshooting, Windows 7, Microsoft Office, OS X, HTML, Computer Hardware, Disk Imaging, Casper, Wireless Networking, Windows XP, Mac OS X, VPN, IP Networking, DD-WRT, DNS, Databases, Data Entry, UNIX Script, FTP, SSH, Java
Education
San Francisco State University, College of Business 2008 — 2012
Bachelor of Business Administration (BBA), Information Systems
City University of Hong Kong 2011 — 2011
Information System, Electronic Commerce
City College of San Francisco 2006 — 2008
Business Administration
CompuCom October 2011 - Present
Decision One May 2008 - January 2009
Future 2000 Systems December 2007 - May 2008
Education
Ryerson University 2008 — 2011
B.Comm, Business and Technology Management
Centennial College 2004 — 2007
3 Yr Diploma, Computer Network Professional
CompuCom October 2009 - 2015
Home Acres Building Supply 2005 - 2008
Guardian Industries January 2004 - December 2004
Applegate Insulation 1990 - 2003
Skills
Leadership Acadamy -..., ITIL, Integration, IT Service Management, Data Center, Disaster Recovery, Troubleshooting, IT Strategy, Outsourcing, Program Management
Education
Cedarville University 1983 — 1985
Bachelor of Business Administration (BBA), Business Administration and Management, General
SweetSpot Diabetes Care, Inc. May 2015 - Present
nResult March 2008 - Present
Welch Allyn March 2008 - May 2015
CompuCom June 2006 - March 2008
Kelly IT Resources June 2003 - June 2006
Skills
Testing, Troubleshooting, Agile Methodologies, Test Automation, Test Cases, Linux, Quality Assurance, Databases, Windows, SQL, Functional Testing, Performance Testing, Mobile Devices, Mobile Applications, Test Development, Medical Devices, Biomedical Engineering, V&V, Virtualization
Education
Cerritos College 1997 — 1998
Electrical and Electronics Engineering
Clark College 1996 — 1997
Electrical and Electronics Engineering
U.S. Bank October 2012 - Present
Marketing Architects July 2012 - September 2012
Sitepro 2011 - 2012
Nocturnal Enterprises August 2010 - August 2011
CompuCom 2006 - 2007
Skills
SEO, JavaScript, jQuery, JSON, Fusebox, XHTML, CSS, HTML 5, CFML, Linux, AJAX, PHP, Web Development, ASP, MySQL, Online Advertising, Microformats, Photoshop, HTML, Web Performance
Education
Chippewa Valley Technical College 2008 — 2010
Associate's degree, IT/Programmer-Analyst
IBM June 2015 - Present
CompuCom June 2014 - June 2015
Bath & Body Works October 2012 - June 2014
The Body Shop USA May 2012 - August 2012
Walmart November 2006 - May 2012
Skills
Microsoft Office, Retail, Customer Service, Store Management, Merchandising, Loss Prevention, Inventory Management, Store Operations, Inventory Control, Sales, Team Leadership, Visual Merchandising, Microsoft Word
Education
Centenary College of Louisiana 2001 — 2005
Bachelor of Arts (B.A.), French Language and Literature
XO Communications 2013 - Present
CompuCom October 2000 - September 2012
Software Spectrum April 2000 - October 2000
Stream International April 1999 - April 2000
Skills
Help Desk Support, Technical Support, Operating Systems, Troubleshooting, Windows, Windows XP, Active Directory, Windows 7, Laptops, Computer Hardware, Servers, Windows Server, Hardware, VPN, DHCP, DNS
Education
Central Texas College
Associate of Arts (A.A.), Art/Art Studies, General
University of Central Texas
Business Adminstration
XPIENT Solutions May 2014 - Present
Luckysweeps March 2011 - May 2014
CompuCom August 2008 - May 2009
Self Employed July 2005 - October 2007
Business Machines Company January 2000 - June 2005
Great Lakes Retail Systems April 1994 - January 2000
Skills
Troubleshooting, Computer Hardware, Testing
Education
Central Piedmont Community College 2010 — 2015
Associate of Science (A.S.), Computer Science
National Institute of Technology 1992 — 1993
Electronics & Computer Engineering Technology Program
Kent Career Technical Center 1989 — 1991
Vocational, Engineering Drafting
CompuCom June 2002 - Present
Skills
Windows, HTML, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, English, Outlook, Administrative..., Sales, Windows 7, Travel Arrangements, Expense Reports, System Administration
Education
Cincinnati State Technical and Community College
Computer Programming & Database Management
CompuCom February 2012 - Present
CompuCom February 2012 - Present
Skills
Troubleshooting, Computer Hardware, Technical Support, Active Directory, Servers, Windows 7, Windows Server, Hardware, Networking, Windows XP
Education
Cincinnati State Technical and Community College 2009 — 2012
Associate's degree, PCSA
UC Health November 2013 - March 2015
HCL Technologies 2015 - 2015
DPSciences November 2011 - November 2013
Adecco Group July 2011 - November 2011
CompuCom November 2007 - April 2009
Skills
Help Desk Support, Active Directory, Windows 7, Windows Server, Cisco Technologies, Microsoft Excel, Microsoft Word, Microsoft outlook, API Active Staffer, API Report Express, CMS Supervisor, Troubleshooting, Microsoft Office, Customer Service, Networking, Network Administration, VMware
Education
Cincinnati State Technical and Community College 2010 — 2010
Computer Systems Networking and Telecommunications
Fluke Corporation May 2015 - Present
Addeco Staffing (Fluke) September 2014 - May 2015
Edmonds Community College September 2011 - August 2014
Control Contractors, Inc. January 2008 - June 2008
CompuCom January 2007 - May 2007
United States Army Reserve August 2003 - December 2005
Skills
Higher Education, Research, Public Speaking, Teaching, Student Development, Student Affairs, Adult Education, Curriculum Design, Curriculum Development, Tutoring, Critical Thinking, PowerPoint, Statistics, Academic Advising, Data Analysis, Supply Chain Management, Logistics, Procurement
Education
Central Washington University 2012 — 2014
Bachelor of Science (B.S.), Business Administration/ Supply Chain Management
Edmonds Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration
eDOC Innovations October 2010 - March 2014
CompuCom October 2008 - June 2010
The PC Assistant February 2007 - October 2009
Kforce Inc June 2008 - March 2009
Getronics August 2008 - October 2008
Computer Rescue Squad November 2007 - May 2008
Getronics July 2007 - September 2007
The Computer Merchant, Ltd. April 2007 - June 2007
The Computer Merchant July 2005 - December 2006
Skills
Troubleshooting, Windows, Windows Server, Disaster Recovery, PC Desktop, Laptop and..., Xerox, HP, Epson..., MySQL, Linux, SQL
Education
Champlain College 1980 — 1983
Associate of Science (AS), Data Processing and Programming
South Burlington High School
CompuCom January 2014 - October 2014
Claremont Print & Copy Ctr October 2011 - January 2014
CPI Corp. January 2009 - January 2011
FedEx Office January 2007 - January 2009
FedEx Office January 2005 - January 2007
Skills
Help Desk Support, Web Design, Graphic Design, Desktop Computers, Servers, Field Service, Computer Hardware..., Network Troubleshooting, Software Troubleshooting, Digital Printing
Education
University of Phoenix 2010 — 2015
Bachelor of Applied Science (BASc), Information Technology
Chaffey College 2002 — 2004
Associate of Science (A.S.), Information Technology