Courtesy Chevrolet
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Courtesy Chevrolet Employees
SCORE San Diego March 2007 - Present
ENT Technologies, Inc. September 2012 - March 2015
Ashford University May 2009 - April 2014
Safe Haven Funding Inc. October 2003 - May 2009
George S. May International October 2007 - March 2008
JPMorgan Chase May 2002 - October 2003
Courtesy Chevrolet May 2002 - May 2003
US Navy September 1997 - October 2001
Skills
Leadership, Sales, Strategic Planning, Business Development, Entrepreneurship, Sales Management, Coaching, Sales Operations, Start-ups, Business Strategy, New Business Development, Mortgage Lending, Public Speaking, Program Management, Training, Customer Service
Education
Ashford University
Master of Arts (M.A.), Organizational Leadership
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Finance, General
Naval Nuclear Power School 1997 — 1999
Agoura youth travel team October 2013 - Present
Agoura high August 2012 - Present
Lessons by Coach Vinny 24 August 2001 - May 2013
US Army March 1996 - March 2012
Courtesy Chevrolet September 2004 - August 2009
Skills
Fitness Training, Fitness Consulting, Coaching Baseball, Baseball, Basketball Coaching, Weight Training, Weight Management, Sales Management, Salesforce Training, Microsoft Word, Microsoft Office, Strength, Coaching, Athletic Training, Endurance, Personal Training, Sports Nutrition, Athletics, Strength Training
Education
University of Maryland University College 2010 — 2014
Bachelor's degree, Political Science and Government
Moorpark College 2012 — 2013
Associate's degree
Santa Barbara City College 1995 — 1996
MobilityWorks July 2014 - Present
Courtesy Chevrolet 2012 - 2013
Boardwalk Auto Center 2009 - 2012
Dublin Volkswagen 2008 - 2009
Skills
Public Relations, Coaching, Research, Budgets, Public Speaking, Microsoft Office, Analysis, Advertising, Negotiation, Inventory Management, Sales, Team Building, Teaching, Sales Management, Customer Service, Windows, Project Management, Business Development, Training, Profit, Sales Process, Process Improvement, Automobile, Customer Satisfaction, Customer Retention, Vehicles, Parts, Dealers, Automotive Aftermarket, Automotive, Dealer Management, Reynolds, Sales Operations
Education
California State University-Sacramento 1986 — 1989
Bachelor of Arts (B.A.), Business/Corporate Communications
United Impex Canada Inc. 2009 - 2014
IKEA Canada 2007 - 2009
IKEA Canada 2006 - 2007
ADT Security Services Canada Inc. 2004 - 2006
Courtesy Chevrolet 2002 - 2004
Sofigranite S.A. Stone Processing Plant 1997 - 2002
Wm. Wrigley Jr. Company 1996 - 1997
R.J. Reynolds Tobacco International 1993 - 1996
Skills
Retail, Field Sales, Supervisory Skills, Management, Project Management, Production Planning, Production Management, Marketing, Product Management, Business Development, Sales, Sales Management, International Sales, Retail Sales, Sales Presentations, Trade Shows, Customer Service, Customer Retention, Hiring, Training, Daily Operations...
Education
Saint Petersburg State University of Finance and Economics
Master's Degree, Business/Managerial Economics
St. Petersburg Privatization and Business Academy
Crisis Management and Business Administration
Honda Performance Development January 2014 - Present
Experis on assignment to Honda Performance Development June 2013 - January 2014
United States Department of Defense August 2012 - August 2013
AeroVironment June 2012 - August 2012
MB2 Raceway May 2008 - May 2012
Courtesy Chevrolet July 2004 - June 2006
Skills
Mechanical Engineering, Solidworks, Machining, Testing, Matlab, Microsoft Excel, Machine Design, CAD, Finite Element Analysis, Engineering, Labview, Robotics, Vehicle Dynamics, Motorsports, ANSYS, Internal Combustion..., Engine Performance, CNC operation, CNC programing, Rocket Propulsion, MIG welding, VBA, Mechanical Assembly, PowerPoint, Performance Tuning, Innovativeness, Problem Solving, Logical Thinker, Close Attention to..., Management, Organization, Engine Rebuilding, Soldering, Wiring, Automotive Aftermarket, Mechanic, Auto Racing, Motorcycle Racing, Data Analysis, GD&T, Thermodynamics, Propulsion, McLaren Atlas, McLaren System Monitor, Indycar, Le Mans Prototype
Education
California State University-Northridge 2009 — 2013
Bachelor of Science (BS), Mechanical Engineering
Moorpark College 2007 — 2009
Multivista January 2015 - Present
DealerPeak January 2013 - December 2014
Courtesy Chevrolet April 2011 - December 2012
Courtesy Chevrolet May 2004 - May 2011
Enigma February 1998 - May 2004
Benco Dental 1995 - 1998
Skills
Sales, CRM, Sales Management, Sales Operations, Team Building, Automotive, Management, SaaS, Account Management
Education
Saint Anselm College
Bachelor of Arts, History
Ength Degree, LLC March 2015 - Present
Coast Catering by Barry Layne November 2014 - Present
Landry's Restaurants March 2014 - Present
David S. Greenberg October 2010 - November 2014
Courtesy Chevrolet February 2008 - October 2010
Midway Jeep Chrysler December 2006 - February 2008
Skills
Tax Law, Administration, Insurance Claims, Collections, Accounts Receivable, Personal Bankruptcy, Estate Planning, Microsoft Office, Wordperfect, Reynolds, BestCase, ACT!, Office Management, Legal Issues, Legal Assistance, Insurance, Invoicing, Sales
Education
University of San Diego
Courtesy Chevrolet August 1996 - Present
Skills
Automotive, Automobile, Automotive Aftermarket, Sales Process, Vehicles, Parts, Sales Management, Warranty, Profit, Forecasting, Inventory Management, Sales, Continuous Improvement, Negotiation, Customer Retention
Education
University of Arizona 1992 — 1996
Bachelor's degree, Finance and Financial Management Services
Brophy College Prep 1988 — 1992
Courtesy Chevrolet July 2007 - August 2009
Bank of Tennessee January 2007 - July 2007
Kay Jewlers March 2004 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, HTML, Sales, Marketing Strategy, Data Entry, Inventory Management, Customer Satisfaction, Access, Windows, Outlook, Accounting, Financial Analysis, Sales Management
Education
Northeast State Community College 2001 — 2003
Associate's degree, Science
Kaplan University
Insurance
US Navy June 2014 - Present
US Navy November 2008 - Present
Courtesy Chevrolet October 2007 - November 2008
Bill Heard Chevrolet August 2006 - October 2007
Skills
Leadership, Diesel Generators, Customer Service, Diesel Engine, Equipment Repair, Service Management, Automotive Engineering, Maintenance & Repair, PowerPoint, Microsoft Office, Inventory Management, Management, Military, Time Management, Strategic Planning, Strategy, Sales Management, Sales, Selling Skills, Machinery Repair, Microsoft Excel, Microsoft Word, Marine Transmissions, Cummins Diesel Engines, Small Boat Operations, Small Boat Outdrives, 12 and 24 Volt...
Education
Universal Technical Institute of Arizona Inc 2006 — 2008
Associate's degree, Automotive Engineering Technology/Technician
Courtesy Chevrolet May 1984 - Present
Skills
Automotive Aftermarket, Automobile, Automotive, Vehicles, Customer Satisfaction, Profit, Sales Management, Sales Process, Parts, Customer Retention, Negotiation, Forecasting, Business Strategy, Process Improvement, Selling Skills, Social Media Marketing, Coaching, Budgets, Reynolds, Email Marketing, Advertising, Team Leadership, Strategic Planning, Dealers, Tires, Fleet Management, Marketing Strategy, Purchasing, Product Development, Market Analysis, Inventory Control, Automotive Repair, Online Advertising, Management, Business Planning, Warranty, Inventory Management, Sales, Finance, Sales Presentations, Retail, Selling, Operations Management, Direct Sales, Sales Operations, Competitive Analysis, Pricing, Fleet, Continuous Improvement, B2B
Education
Humber College 1996 — 2000
Health and Safety and Environmental Engineer
Mimico High School 1976 — 1980
Microsoft August 2009 - Present
Pinnacle Risk Management Services February 2008 - July 2009
Courtesy Chevrolet August 2007 - February 2008
Renaissance Entertainment Corporation May 2001 - August 2007
Skills
Customer Satisfaction, Customer Service, SharePoint, Microsoft Office, Windows, Team Leadership, Troubleshooting, Training, Outlook, Process Improvement, Project Management, Microsoft Excel, Marketing, Time Management, Leadership, Data Analysis, Retail, Inventory Control, Order Fulfillment, Inventory Management
Education
Rio Salado College 2010 — 2011
AA, Language
Paradise Valley Community College 2009 — 2010
AA, General Education
Phoenix College 2008 — 2009
AA, General Education
Courtesy Chevrolet October 2014 - Present
Sierra Expeditions May 2010 - February 2015
DriveTime February 2013 - September 2014
Advantage Management Inc January 2012 - January 2013
The House at the Secret Garden January 2011 - August 2011
Zoe's Kitchen July 2008 - July 2009
Skills
Social Media, Event Planning, Microsoft Office, Customer Service, Social Media Marketing, Event Management, PowerPoint, Facebook, Social Networking, Marketing, Advertising, Microsoft Excel, Microsoft Word, Public Speaking, Public Relations, Editing, Research, Linux Desktop, Automotive, Creative Writing, Sales
Education
Arizona State University 2009 — 2012
BA, Interdisciplinary Studies
Stony Brook University 2007 — 2008
Courtesy Chevrolet October 1986 - Present
University of Toronto March 1985 - July 1986
Yardley of London February 1982 - June 1986
Skills
Automobile, Budgets, Customer Satisfaction, Automotive Aftermarket, Vehicles, Automotive, Dealers, Selling, Fleet Management, Warranty, Reynolds, Management, Sales Operations, Operations Management, CRM, Forecasting, Purchasing, Marketing Strategy, Income Statement, Pricing, B2B, Automotive Repair, Accounting, Finance, Deal Closure, Inventory Control, Competitive Analysis, Sales Presentations, Coaching, Marketing
Education
Fanshawe College 1973 — 1975
Business Degree, Accounting and Finance
Rorick Buick Cadillac October 2005 - August 2010
Kachina Cadillac January 2003 - May 2004
Courtesy Chevrolet January 1997 - January 2003
Skills
Advertising, Online Advertising, Social Media Marketing, Social Media, Marketing Strategy, Graphic Design, Marketing, SEO, Web Design, Marketing Communications, Email Marketing, Photoshop, Public Relations, Copywriting, Photography, Sales, Management, Customer Service, Sales Management, Customer Satisfaction, New Business Development, Social Networking, Digital Marketing, Negotiation, Budgets, Contract Negotiation, Team Building, Microsoft Office, Training, Online Marketing
Education
Arizona State University 1989 — 1991
Psychology
Courtesy Chevrolet September 2014 - Present
Courtesy Chevrolet October 2013 - Present
Procter & Gamble January 1996 - June 2008
Procter & Gamble 1996 - 2008
Skills
Brand Equity, Management, Business Development, Selling, Advertising, Sales, Marketing Management, Sales Process, Automotive, Shopper Marketing, Sales Management, New Business Development, Strategic Planning, Team Building, Customer Retention, Marketing, Negotiation, Sales Operations, Customer Satisfaction, Marketing Strategy, B2B, Inventory Management, Market Research, Coaching, Competitive Analysis, Customer Insight, Cross-functional Team..., Email Marketing, Integrated Marketing, Direct Marketing, Profit, Internet, Retail, E-commerce, Leadership, FMCG, Lead Generation, Account Management, Online Advertising, SEM, Forecasting, Online Marketing, Consumer Products, CRM, Customer Service, Trade Marketing
Education
University of Cape Town 1992 — 1995
Bachelor of Business Science, Marketing
Bryanston High School
High School Matriculation
Wells Fargo April 2012 - Present
Wells Fargo Bank October 2001 - May 2012
MidFirst Bank July 2008 - September 2010
Wells Fargo Bank February 2005 - June 2006
Wells Fargo Bank February 2004 - February 2005
Wells Fargo Bank October 2001 - January 2004
Courtesy Chevrolet March 2001 - June 2001
Skills
Banking, Leadership, Sales, Retail Banking, Finance, Management, Portfolio Management, Loans, Customer Service, Loan Origination, Training, Relationship Management, Credit, Team Building, Strategic Planning, Mortgage Banking, Mortgage Lending, Marketing, Coaching, Commercial Banking, Credit Analysis, Refinance, Retail, Financial Services, Consumer Lending, Small Business Lending, Commercial Lending, Risk Management, Lines Of Credit, Cross Selling, Branch Management, Treasury Management, Investments, Residential Mortgages, Underwriting, Wealth Management, Insurance, Credit Cards, Branch Banking, New Business Development, Mutual Funds, FHA, Auditing, Retirement Planning, Team Motivation, Servant Leadership, Project Management, Leadership Development, Hustle, Microsoft Suites
Education
University of Phoenix 2007 — 2008
MBA, Business
University of Phoenix 2004 — 2006
Bachelor of Science, Business Management
Move, Inc. February 2004 - Present
Courtesy Chevrolet August 2002 - February 2004
Skills
Email Marketing, Online Advertising, Social Media Marketing, Lead Generation, Online Marketing, SEM, PPC
Education
Rogue Community College 2015 — 2017
Business, Management, Marketing, and Related Support Services
Guaranty RV, Inc. May 2011 - Present
choppercaper.com January 2001 - Present
Courtesy Chevrolet March 2002 - October 2006
Skills
Customer Satisfaction, Sales, Retail, Customer Service, Sales Management, Selling, Inventory Management, Advertising, Marketing, Sales Operations, Negotiation
Education
U.S. Air Force Academy 1970 — 1974
BS, Humanities
United States Air Force Academy 1970 — 1974
BS, Left Field
United States Marine Corps October 2007 - October 2009
Wackenhut April 2006 - October 2009
United States Marine Corps March 2002 - March 2006
Courtesy Chevrolet January 2001 - February 2002
Skills
Security Clearance, Physical Security, Leadership, Military Experience, Protection, Combat, Military, Training, Personal Protection
Education
Arizona State University 2011 — 2013
Estrella Mountain Community College 2009 — 2011
Associate's degree, Business Administration and Management, General, 3.5
CollegeEstrella Mountain Community College
Business
High School DiplomaPhoenix High School
General Education
Courtesy Chevrolet November 2013 - Present
SanTan Honda September 2001 - October 2013
Skills
Reynolds, Parts, Automotive Aftermarket, Automobile, Warranty, Vehicles, Automotive, Dealers, Automotive Repair, Dealer Management, Profit, Customer Satisfaction, Customer Retention, Aftersales, Inventory Management, Automotive Electronics, Purchasing, Inventory Control, Sales Process, Continuous Improvement
Education
University of Arizona
Sherwood of Salisbury September 2007 - Present
Courtesy Chevrolet November 2004 - August 2007
WPS Health Insurance January 1999 - September 2004
Skills
Customer Satisfaction, Customer Service
Education
Ashford University 2008 — 2010
Bachelor's degree, Organizational Leadership
Madison Area Technical College 2001 — 2003
Associate of Arts (AA), Finance, General
AutoNation January 2014 - Present
Courtesy Chevrolet August 2004 - December 2013
Pep Boys May 2000 - August 2004
Office Max August 1999 - May 2000
Pep Boys August 1997 - August 1998
Pep Boys May 1997 - August 1997
Pep Boys June 1996 - May 1997
Pep Boys June 1995 - June 1996
Pep Boys June 1995 - June 1996
Pep Boys April 1994 - June 1995
Skills
Listed previously, Customer Retention, Customer Service, Team Building, Sales, Forecasting, Operations Management, Marketing, Inventory, Public Relations, Project Planning, Risk Management, System Administration, Leadership, New Business Development, Profit, Customer Satisfaction, Purchasing, Management, Retail, Sales Management, Budgets, Inventory Control, Automotive Aftermarket, Selling, Vehicles, Automobile, Parts, Training, Inventory Management, Continuous Improvement, Automotive, Sales Process, Dealers, Sales Operations, Automotive Repair, Warranty, P, Reynolds, B2B, Account Management, Pricing, Automotive Parts, Tires, Wholesale, Trade Shows, Dealer Management, Fleet Management, P&L, CRM
Education
GM Center of Learning 2015 — 2015
Completion, Fixed Operations - Growing your Parts Business and Retaining your Customers
GM Parts Training 2015 — 2015
Scan Tools, Completion
GM Center of Learning 2013 — 2015
Certified, GM Parts Manager, Certified
GM Center of Learning 2012 — 2015
Certified, Parts Consultant, Completion
GM Parts Training 2014 — 2014
Certified, Advanced Variable Valve Timing, Camshaft Valve Lift & Active Fuel Management Systems, Completion
GM Parts Training 2014 — 2014
Engine Performance and Driveability, Completion
GM Center of Learning 2013 — 2013
Certified, Automotive Air Conditioning, Completion
GM Parts Training 2011 — 2011
Certified, Hybrid Aftermarket Service, Completion
Mesa Community College 1990 — 1992
N/A, General Studies, 3.65 GPA
Douglas County High School 1985 — 1989
High School, General, 3.33 GPA
Stevens Creek Subaru 2011 - 2012
Passenger Technologies January 2007 - January 2009
Nationwide Mortgage Lenders January 2006 - January 2008
Los Gatos Chevrolet January 2005 - January 2006
Ameriquest Mortgage Company January 2003 - January 2005
Aames Home Loans January 2002 - January 2003
Premier Marketing and Consulting January 2001 - January 2002
Courtesy Chevrolet January 1997 - January 2001
Skills
Automotive, Vehicles, Automobile, Customer Satisfaction, Negotiation, Customer Service, Sales Management, Sales, Sales Process, Customer Retention, Inventory Management, Purchasing
Education
Mission College 2009 — 2011
Associate of Science (A.S.), Fire Prevention and Safety Technology/Technician, 3.8
Cabrillo College 1994 — 1997
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Santa Clara University 1994 — 1994
Certificate, Summer Engineering Program, 4.0
Leland High School
High School Diploma, 3.0
Lowell Observations October 2013 - Present
APAC Customer Services August 2012 - September 2013
The Lavidge Company May 2011 - March 2012
Arizona Regional Multiple Listing Services November 2010 - May 2011
Randstad Work Solutions January 2009 - October 2010
Dillard's Department Store May 2008 - January 2009
Courtesy Chevrolet March 2006 - September 2007
Kelly Temporary Services January 2006 - March 2006
Bank One February 2000 - July 2004
Skills
Active Directory, PC toubleshooting, Software Installation, Troubleshooting, Networking, Windows, Advertising, Software, Hardware, Customer Service, Microsoft Office, Microsoft Excel, Outlook
Education
Discovery Detective Academy 2013 — 2014
Private Investigator
DeVry University 2008 — 2010
Associate of Applied Science, Network Systems Administration
Apollo High School 1985 — 1991
High School Diploma
BILL LUKE CHRYSLER JEEP & DODGE October 2003 - May 2005
the Automobile Industry July 1989 - May 2005
Ed Moses Superstore February 2003 - September 2003
Ed Moses Dodge January 2003 - September 2003
Ed Moses Superstore (Used Car January 2003 - September 2003
Bill Luke Chrysler October 2001 - May 2003
Bill Luke Chrysler/Dodge October 2001 - December 2002
Grubb Dodge Phoenix June 2001 - September 2001
Power Dodge May 2001 - September 2001
Courtesy Chevrolet February 2001 - June 2001
Skills
Sales Management, Management, Selling, Credit, Sales, Customer Service, Customer Retention, Finance, Inventory Management, Automobile, Loans, Leadership, Customer Satisfaction, Training, Insurance, Time Management, Dealers, Budgets, Forecasting, Advertising, Automotive Aftermarket
Education
Phoenix College 2008 — 2010
Assoc, Accounting, Economics, International Business
East Phoenix HS 1974 — 1978
West Herr Automotive Group October 2014 - Present
Courtesy Chevrolet March 2012 - February 2014
Nick Mayer Hyundai Kia June 2011 - February 2012
Showcase Honda June 2010 - March 2011
Skills
Automobile, Dealer Management, Automotive, Automotive Aftermarket, Customer Satisfaction, Vehicles, Reynolds & Reynolds, Profit, Sales Process, Sales Management, Dealers, Customer Service, Customer Retention, Selling
Education
SUNY Brockport 2003 — 2007
Bachelor of Science, Health Science, Business
Courtesy Chevrolet May 2014 - Present
Fletcher's Tire and Auto November 2005 - May 2014
Phoenix Logistics Inc. August 2008 - March 2010
North American Sleek Craft Manufacturing March 2004 - November 2005
DriveTime Sales & Finance March 2003 - February 2004
Ford Motor Company April 1988 - October 2002
Skills
Continuous Improvement, Management, Six Sigma, Project Management, Training, Leadership, Lean Manufacturing, Strategic Planning, Process Improvement, Manufacturing
Education
University of Arizona
Performance Management
Wyoming Technical Institute
A.A, Business Management
Wyoming Technical Institute
A.S., Automotive Technology / Engineering
Courtesy Chevrolet January 2013 - October 2013
The Art Institute of Phoenix 2010 - 2012
University of Phoenix November 2007 - October 2009
Skills
Finance, Recruiting, Accounting, Payroll, ADP Payroll, Accounts Receivable, Accounts Payable, Office Management, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Access, PeopleSoft, Oracle 9i, Student Recruiting, Team Building, Student Financial Aid, Leadership, Admissions, Career Counseling, Higher Education, Public Speaking, Resume Writing, Customer Service, Retaining Customers, Time Management, Microsoft Office, Student Affairs, Staff Development, Sales, Management, Coaching, Training, Enrollment Management, Financial Analysis, Supervisory Skills
Education
Arizona State University 2010 — 2012
Bachelor's degree, Business Administration and Management, General
Paradise Valley Community College
Anderson Honda March 2012 - Present
Courtesy Chevrolet July 2003 - February 2012
Real Options 2008 - 2012
Skills
Skilled in operations,..., Expert in all...
Education
San Jose State University 1974 — 1978
Capitol Chevrolet February 2011 - Present
TROPICAL BEACH VACATION RENTAL 2007 - August 2011
pipe rite systems November 2007 - January 2011
Midas July 2006 - December 2008
SONNAN BMW December 2005 - July 2006
MODERN BENCH OPERATIONS December 2003 - December 2004
COURTESY CHEVROLET September 1996 - July 2003
Education
central county of occupation 1990 — 1992
certificate, automotive ( brakes and alignment, tune-up and electrical
San Jose City College
photovoltaic systems(solar)
KIA Autosport August 2008 - Present
Folsom Lake Nissan December 2007 - August 2008
Midway Chevrolet June 2007 - December 2007
Courtesy Chevrolet December 2006 - June 2007
Aristar Resorts January 2005 - December 2006
US Army March 1997 - February 2004
Education
Arizona State University 2010 — 2011
Elementary Education
University of Florida 1998 — 2002
Courtesy Chevrolet October 2014 - July 2015
Levi Strauss & Co. October 2013 - January 2014
Skills
Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Leadership, Communications, Fashion, Styling, Social Media, Social Networking, Retail, Team Building, Sales, Teamwork, Creative Writing
Education
Estrella Mountain Community College 2013 — 2016
Nexus 21 Concealment Systems July 2015 - August 2015
Nexus 21 January 2014 - July 2015
Nexus 21 Concealment Systems June 2013 - January 2014
Nexus 21 Concealment Systems July 2012 - June 2013
Courtesy Chevrolet October 2011 - April 2012
Grand Canyon University June 2010 - July 2011
Skills
Product Management, New Business Development, Key Account Management, Customer Service, Business Development, Sales Management, Sales, Product Development, Technical Support, Technical Writing, International Sales, International Relations, Creativity Skills, Account Management, Team Building
Education
Arizona State University
Architectural Studies and Design
Grand Canyon University
Business Administration and Management, General
24 Seven Inc. June 2015 - Present
AAM Brand Management Group March 2015 - June 2015
NEGRI FIRMAN PR & COMMUNICATION January 2015 - February 2015
Anthropologie October 2012 - December 2014
Leslies Swimming Pool Supply May 2012 - August 2012
Courtesy Chevrolet June 2011 - August 2011
Skills
Bullhorn S Release, Fashion GPS, CisionPoint, Public Relations, Facebook, Office Administration, Marketing Research, Fashion Styling, Social Media, Microsoft Excel, Social Networking, Event Planning, Retail Sales, Ap Style, Blogging, Cold Calling, Journalism, Visual Merchandising, Social Skills, Press Releases, Human Resources, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Time Management, Social Media Marketing
Education
University of Arizona 2012 — 2014
Bachelor's Degree, Communication, General
Anglo-American University, Prague 2013 — 2013
CEA Global Campus
University of Oklahoma 2010 — 2012
Public Relations
Xavier College Preparatory 2006 — 2010
Steinbring Motorcoach June 2011 - Present
Courtesy Chevrolet October 2010 - June 2011
Steinbring Motorcoach February 2010 - October 2010
Alexandria Motors June 2008 - August 2009
Alexandria Motor Company June 2008 - August 2009
CED January 2009 - March 2009
Lawn Care May 2000 - September 2008
Steinbring Chevrolet January 2000 - June 2008
Skills
Video Production, Photography, Advertising, Facebook, Promotions, SEO, Marketing Strategy, Social Media Marketing, Digital Marketing, Google Analytics, Google Adwords, Online Marketing, Marketing, Social Media, WordPress, Management, Social Networking, Event Management, Online Advertising, Market Research, YouTube, Video, Mobile Marketing, Marketing Research, Sales, Customer Service, Leadership, Marketing Communications, Account Management
Education
University of Minnesota-Duluth 2005 — 2009
BBA, Marketing
SAP April 2015 - Present
Televerde April 2010 - Present
Courtesy Chevrolet November 1999 - June 2001
Skills
New Business Development, Healthcare Information..., Management, Leadership, Marketing Strategy, Sales, Cloud Computing, Solution Selling, Lead Generation, CRM, Business Intelligence, Enterprise Software, Demand Generation, SaaS, Customer Service, Sales Process, Account Management, Salesforce.com, SAP, Marketing, SAP CRM, Direct Sales, B2B Marketing, SAP HANA, SAP ERP, Business Development, Microsoft Excel, Windows, Public Speaking, Product Marketing, Strategy, Sales Operations, Business Analysis, Professional Services, ERP, Customer Retention, Hybris, Strategic Partnerships, Purchasing, Market Research, Cloud Applications, Human Resources, Project Management, Team Leadership, Customer Satisfaction, Business Process, Sales Management, Strategic Planning, Integration, Cold Calling
Education
Rio Salado College 2010 — 2019
Associate's degree, Computer Science, A
RADHI 1990 — 1992
Sign English, ASL, Sign Language Interpretation and Translation, A
Courtesy Chevrolet December 2012 - August 2014
Skills
Event Planning, Leadership, Social Media, Teamwork, Microsoft Word
Education
University of South Florida 2011 — 2015
Bachelor of Arts (B.A.), Coaching
Midway Chevrolet September 2014 - Present
Gap Inc./Old Navy July 2008 - Present
Courtesy Chevrolet August 2010 - September 2014
Sanderson Ford August 2007 - August 2009
Lake Shore Ford Toyota Scion August 1999 - March 2006
Skills
Warranty, Reynolds, Automobile, Automotive, Customer Satisfaction, ADP, Microsoft Office, UCS, Accounting, Profit, Dealers, Customer Retention, Vehicles, Sales, Retail, Purchasing, Process Improvement, Team Building
Education
Glendale Community College 2011 — 2014
Accounting and Business/Management
Purdue University-North Central Campus
Velocity Imaging Products, Inc. January 2015 - Present
Kearny Pearson Ford / KIA July 2014 - January 2015
Perry Ford Of National City April 2014 - July 2014
Bob Stall Chevrolet Inc July 2008 - July 2014
Courtesy Chevrolet October 2000 - July 2008
Skills
Sales, Account Management, CRM Databases, Client Relations, New Business Development, E-commerce, Sales Management
Education
San Diego Mesa College 1989 — 1991
Fine Art
Sterling Pharmacy June 2015 - Present
Sterling Pharmacy May 2014 - May 2015
Courtesy Chevrolet June 2012 - May 2014
Stage May 2011 - March 2012
Skills
Marketing, Customer Service, Customer Satisfaction, Customer Retention, Sales, Pricing, Sales Process, Retail, Market Planning, Inventory Management, Event Planning, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Teamwork, Leadership, Public Speaking
Education
Louisiana Tech University 2011 — 2015
Bachelor of Science (BS), Marketing
Courtesy Chevrolet April 2015 - Present
OLD MILL CADILLAC CHEVROLET BUICK GMC LTD December 2014 - March 2015
Brookfield Properties - Bay Adelaide Centre April 2011 - May 2014
Total Security Management Services July 2009 - April 2011
Bombardier Aerospace November 2007 - July 2009
Skills
Automotive, Sales, Automotive Sales..., Security Operations, Customer Service, Security, Security Management, Physical Security, Emergency Management, Private Investigations, Corporate Security, Risk Assessment, Fire Safety, Security Training, Crisis Management, Surveillance, Access Control, CCTV, Investigation, Training, Security Audits, Business Continuity, Life Safety, Supervisory Skills
Education
Humber College 2010 — 2012
Diploma, Business Administration and Management, General
Mohawk College 2005 — 2007
Diploma, Police Foundation
Zurvita September 2015 - Present
Advocare June 2014 - September 2015
Better Homes and Gardens Real Estate, Gary Greene September 2012 - September 2015
Trend Services Inc. December 2010 - March 2012
Trend Services Inc December 2010 - March 2012
Freedom Energy USA August 2008 - December 2010
Hire Priority September 2001 - January 2009
Planet Beach Contempo Spa December 2007 - June 2008
Massage Envy March 2006 - July 2006
Courtesy Chevrolet March 2003 - March 2005
Skills
Property Management, Real Estate, Contract Negotiation, Executive Search, Negotiation, Closing Deals, Maintaining Business..., Procurement, Public Relations, Leasing, Event Management, Account Management, Product Marketing, Product Management, Product Launch, Inventory Management, Sales Management, Sales Support, Competitive Analysis, New Business Development, Cross-functional Team..., Promoting, Direct Sales, Inside Sales, outside sales, Company Liaison, General Operations, Outside Sales, Sales Operations, Marketing Strategy, Leadership, Property, Leases, Team Building, Marketing, Sales
Education
Houston Community College 2009 — 2010
The Real Estate School 1998 — 1999
Texas Real Estate License, Texas Real Estate
The Real Estate School
AOR Direct, LLC August 2014 - Present
AZ Air Time Tucson August 2013 - August 2014
DC Ranch Village Healthclub and Spa February 2010 - May 2013
Shepherd of the Desert Lutheran Church and School July 2006 - June 2008
Bell Ford April 2000 - December 2004
Courtesy Chevrolet September 1998 - April 2000
Van Chevrolet August 1993 - August 1998
Skills
Team Building, Microsoft Office, Social Media, Coaching, PowerPoint, Strategic Planning, Customer Service, Leadership Development, Management Consulting, Recruiting, Event Planning, Microsoft Excel, Microsoft Word, Sales, Training, Social Media Marketing, Data Entry, Event Management, Volunteer Management, Social Networking, Human Resources, Customer Satisfaction, Public Relations, Leadership, Community Outreach, Public Speaking, Management, Marketing, Account Management
Education
Scottsdale Community College 2004 — 2006
Associate of Arts (A.A.), Business Administration, Management and Operations
Courtesy Chevrolet June 2015 - Present
AutoNation Chevrolet Superstition Springs March 2014 - June 2015
Schwan's Home Service August 2010 - March 2014
Pep Boys June 2006 - May 2010
O'Reilly Auto Parts February 2003 - June 2006
Bruegger's Bagels August 2000 - February 2003
Skills
Sales, Customer Satisfaction, Inventory Management, Merchandising, Retail, Inventory Control, Profit, Pricing, Customer Service, Microsoft Excel, Sales Management, Hiring, Sales Process, Store Management, Cold Calling, Employee Training, Coaching, Training, Sales Operations, Team Building, Leadership, Forecasting, Customer Retention, Management, Recruiting, ADP
Education
Arizona State University 2001 — 2002
NA, Liberal Arts and Sciences/Liberal Studies, 3.5 GPA
Tempe High School 1997 — 2001
Diploma, General Studies, 3.625 GPA
Lexus Of El Cajon August 2014 - Present
Courtesy Chevrolet April 2013 - July 2014
El Cajon Police Department August 2012 - April 2013
Skills
Sales, Business Development, Customer Service, Customer Satisfaction, Sales Process, Microsoft Word
Education
Grossmont College 2010 — 2013
Associate's degree, Forensic Science and Technology
Granite Hills High School 2004 — 2009
General Education, General Studies
Cox Tractor May 2015 - Present
Courtesy Chevrolet May 2011 - Present
Courtesy Chevrolet March 2010 - Present
Courtesy Chevrolet February 2013 - May 2015
Firestone February 2009 - December 2009
Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Warranty, Parts, Customer Retention, Customer Satisfaction, Dealers, Profit, Sales Process, Customer Service, Sales Management, Sales, Sales Operations, Automotive Repair
Education
King College 2011 — 2012
Bachelor of Science (BS), Business Administration
Central Piedmont Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Automotive Technology
Dobyns-Bennett High School 2003 — 2007
HEB February 2014 - Present
Macy's September 2010 - December 2012
Happy Feet Floors August 2008 - April 2010
Randalls September 2005 - July 2007
Courtesy Chevrolet December 2002 - October 2004
Knapp Chevrolet January 2001 - November 2002
McLeod Software August 1998 - September 2000
Skills
Public Speaking, Psychology, Secretarial Skills, Administrative..., Customer Service, Sales, Public Relations, Data Entry, Time Management, Critical Thinking, Human Resources
Education
University of Phoenix 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.77
North American Correspondence School 1989 — 1991
Associate's Degree, Secretarial and Small Business, 3.88
Courtesy Chevrolet 2015 - Present
Chapman Chevrolet February 2013 - July 2015
SanTan Honda August 2009 - January 2013
Brown & Brown Chevrolet February 2007 - August 2009
Chapman Chevrolet May 1993 - January 2007
Checker Auto Parts, CSK Auto January 1983 - May 1986
Skills
Automotive, Inventory Management, Retail, Purchasing, Customer Service, Customer Relations, Teamwork, Excel, Microsoft Office, Sales Management, Customer Satisfaction, E-commerce, Acura Parts, Honda Parts, Chevrolet Parts, Isuzu Parts, Hyundai Parts, E-Bay Sales, Automotive Parts, Guitar Repair and Setups, E-commerce Consulting, Sales, Honda, Acura, Isuzu, Trademotion, WHI/Nextpart e-commerce, Reynolds & Reynolds, Auto Parts, Guitar Parts, Team Leadership, Management, Microsoft Excel, Microsoft Word, Dealer Management, Customer Retention, Automobile, Strategic Planning, Negotiation, Parts, Automotive Aftermarket, Selling, Budgets, Operations Management, New Business Development, Wholesale, Forecasting, Marketing Strategy, Event Management, Outlook
Education
Mesa Community College 1983 — 1984
Miami High School 1979 — 1983
High School Diploma, General Studies
California Heart and Vascular Clinic April 2013 - Present
Courtesy Chevrolet March 2007 - December 2007
CRC Health Group March 2006 - December 2006
Skills
Healthcare, Clinical Research, Medical Records, Vital Signs, Treatment, Injectable, Laboratory, Cpr Certified, Medicine, EKG, Phlebotomy, Venipuncture, Hospitals, Data Entry, Medical Terminology, BLS, CPR Certified, Patient Safety
Education
Grossmont College 2010 — 2012
Associate of Science (AS), Cardiovascular Technology/Technologist
Concord Career Institute San Diego 2004 — 2005
Certificate, Clinical/Medical Laboratory Assistant
BeachFleischman PC January 2014 - Present
Valley Young Professionals 2014 - 2014
Valley Young Professionals 2014 - 2014
Cancer Prevention Pharmacuticals May 2013 - December 2013
The University of Arizona May 2012 - December 2013
BeachFleischman PC January 2013 - April 2013
ACM Quick Cash August 2010 - August 2011
ACM Quick Cash August 2010 - August 2011
Courtesy Chevrolet December 2009 - May 2010
Applebee’s February 2008 - August 2009
Skills
Operations Management, Accounting, Tax, Income Tax, Corporate Tax, Communication, Logistics, ATM networks, Cash Management, Event Management, Restaurant Management, New Hire Orientations, Employee Management, real estate tax, Tax Preparation, Tax Accounting
Education
University of Arizona, Eller College of Management 2012 — 2013
Masters Of Accounting, Taxation
Dickinson State University 2004 — 2006
B.S, Business Administration and Marketing
City of Los Altos December 2002 - Present
Anderson Honda April 1997 - Present
Courtesy Chevrolet 2006 - 2007
Sonic Automotive June 2003 - April 2005
Newark Police Department 1986 - 1988
Skills
Automotive, Sales Process, Management, Advertising, Customer Service, Sales Management, Budgets, Online Advertising, Sales, Team Building, Project Management, Email Marketing, Inventory Management, Retail, Negotiation, New Business Development, Contract Negotiation, Account Management, Training, Customer Retention, E-commerce, Team Management, Marketing, Automobile, Vehicles, Customer Satisfaction, Sales Operations, Leadership
Education
California State University-East Bay 1986 — 1990
creditcardsnbanks.com March 2012 - Present
Kmart Corporation April 2011 - January 2013
Sears Holdings Corporation September 2006 - July 2011
Syracuse Soldiers, LLC January 2006 - 2007
Mobile Productivity, Inc. (MPi) September 2004 - November 2005
ADP September 2001 - January 2004
Courtesy Chevrolet February 2000 - October 2001
Skills
Coaching, Forecasting, Team Building, Budgeting, Product Development, Mentoring, Sales Management, Negotiation, P&L Management, Customer Service, New Business Development, Retail, Operations Management, Inventory Management, Account Management, Contract Negotiations, Team Leadership, Customer Relations, Customer Satisfaction, P&L, Problem Solving, Excel, Consultative Selling, Pricing, Automotive, Business Management, Process Improvement, Change Management, Sales Operations, Business Analysis, Start-ups, Profit, Contract Negotiation, Manufacturing, Cross-functional Team..., Strategic Planning, Sales Process, Business Strategy, Product Marketing, Competitive Analysis, Direct Sales, Selling, Management, Microsoft Office, Sales, Marketing Strategy, Project Planning, Recruiting, Marketing, Business Development
Education
Almeda University 1999 — 2003
Bachelors, Business Administration
Lincoln High School
The University of Akron
Accounting
Kuni Automotive October 2005 - Present
Courtesy Chevrolet January 2004 - September 2005
AutoNation August 2002 - January 2004
Bob Howard Automall September 1995 - July 2000
Security Chevrolet April 1994 - April 1995
Parker Robb Chevrolet January 1991 - August 1993
Santa Ana Chrysler September 1988 - January 1991
Fisher Chevrolet January 1981 - August 1988
Skills
Forecasting, Accounting, Accounts Receivable, Inventory Management
Education
University of Denver 1978 — 1980
Business-MIM
Ball State University
Anderson Honda 2003 - 2013
Courtesy Chevrolet 2002 - 2008
Ocean Honda 1998 - 2002
Pacific Coast Volvo 1994 - 1998
Skills
Advertising, Digital Marketing, SEM, SEO, Graphic Design, SMM, Social Media Marketing, Direct Marketing, Social Media, Marketing Strategy, Automotive, Marketing, E-commerce, Vehicles, B2B, Sales, Retail, Customer Retention, Automobile, Online Advertising, Sales Management, Dealers, Automotive Aftermarket, Account Management
Education
University of California, Santa Barbara 1982 — 1984
Larry H. Miller Hyundai June 2014 - Present
Larry H. Miller - Dodge Jeep Chrysler Ram - Surprise, AZ November 2013 - June 2014
Peoria Nissan July 2009 - June 2013
Larry Miller Dodge November 2008 - June 2009
Courtesy Chevrolet March 2006 - November 2008
Larry Miller Dodge May 1982 - March 2006
Skills
Automotive Aftermarket, Customer Satisfaction, Automotive, Vehicles, Dealer Management, Customer Retention, Automobile, Sales, Dealers, Profit, E-commerce, Sales Operations, Training, Parts, Sales Process, Inventory Management, Team Building, Selling, New Business Development, Warranty, Sales Management, Reynolds, Customer Service, Negotiation, Management, Lead Generation, B2B, Deal Closure, Aftersales, Account Management, Gross Profit, Marketing
Education
University of Illinois at Chicago
BSBA, Marketing
Pulte Homes August 2009 - Present
Centex October 2007 - August 2009
Centex Homes November 2005 - October 2007
Showcase Pontiac GMC 2003 - 2005
Legacy Custom Builders 2002 - 2003
Courtesy Chevrolet 1999 - 2002
Skills
Contract Negotiation, Real Estate, Contract Management, Outlook, Insurance, Customer Service, Negotiation, Process Scheduler, Microsoft Excel, Microsoft Word, Budgets, Process Improvement, Microsoft Office, Sales, Team Building, PowerPoint, Purchasing, Inventory Management, Construction, Operations Management, Forecasting, Strategic Planning, Management, Supervisory Skills, Litigation Management, Customer Satisfaction, Leadership, Risk Management, Analysis
Education
University of California, Davis 2008 — 2008
Paralegal
University of Phoenix 2003 — 2004
Business Management, Business
UC Irvine, Extension
Contract Risk Management
Reno Mazda KIA May 2008 - Present
Take It For Granite Inc. September 2006 - May 2008
Automotive Consulting Group May 2006 - September 2006
Martin Buick Pontiac GMC April 2005 - May 2006
Showcase Pontiac GMC Mazda August 2004 - March 2005
Courtesy Chevrolet 2005 - 2005
Education
Northern State University 1996 — 1999
Bachelor of Science, Finance
Courtesy Chevrolet September 2012 - Present
Gateway Chevrolet December 2001 - July 2012
Skills
Social Media Marketing, Automotive, Automobile, Automotive Aftermarket, Vehicles, Customer Retention, Team Building, Customer Satisfaction, Training, Profit, Account Management, Dealers, Operations Management, Microsoft Office, Process Improvement, Online Advertising
Education
Arizona State University 1980 — 1985
Bachelor, English/Secondary Education
Wilmington Trust August 2005 - Present
Courtesy Chevrolet February 2005 - August 2005
ING Funds November 2002 - February 2005
Skills
Asset Managment, Auditing, Banking, Business Analysis, Business Process..., Finance, Financial Analysis, Financial Services, Internal Audit, Investments, Leadership, Mutual Funds, Portfolio Management, Process Improvement, Relationship Management, Retirement, Risk Management, Securities, Asset Management, Retirement Planning, Vendor Management, Sales
Education
Park University 1998 — 2001
Bachelor of Arts in Business Administration, Marketing
Autonation July 2015 - Present
Finance Manager LaMesa RV March 2015 - Present
Berge Ford November 2014 - March 2015
Academy Mortgage Mesa AZ May 2013 - May 2014
Showase Honda December 2011 - October 2012
Courtesy Chevrolet December 2008 - November 2011
Bill Heard Chevrolet 2000 - 2008
Classic Chevrolet 1998 - 2000
Ray Korte Chevrolet 1994 - 1997
Scottsdale Acura 1991 - 1993
Skills
Purchasing, Profit, Warranty, Management, Finance, Customer Retention, Customer Satisfaction, Sales Process, Team Building, Customer Service, Vehicles, Sales, Sales Management, Retail, Pricing, Forecasting, Negotiation, Automobile, Business Planning, Reynolds, Leadership, Loans, New Business Development, Selling, B2B, Banking, Fleet Management, Inventory Management, Income Statement, Dealer Management, P&L, Operations Management, Mergers & Acquisitions, Process Improvement, Sales Operations, Competitive Analysis, Credit, Financial Analysis, Time Management, Consumer Lending, CRM, Training, Credit Analysis, Automotive, Business Development, Automotive Aftermarket, Dealers, Strategy, Marketing Strategy
Education
St Marys HS Phoenix, Maryvale HS 1980 — 1984
diploma, General Studies
Glendale Community College
Basic Skills and Developmental/Remedial Education
Courtesy Chevrolet March 2012 - Present
AutoNation April 2011 - April 2012
Moore Automotive Group December 2009 - August 2011
Power Chrysler Jeep Dodge August 1998 - November 2009
AutoNation April 1998 - November 2009
Brown & Brown Nissan 1991 - 1996
Culiver Infiniti 1989 - 1991
Skills
Forecasting, Reynolds, Financial Reporting, Accounting, Auditing, GAAP, Profit, ADP Payroll, Budgets, Cash Flow, General Ledger, Automotive, Financial Analysis, Hyperion Enterprise, Managerial Finance, Reynolds & Reynolds, Internal Controls, Accounts Payable, Variance Analysis, Cost Accounting, Sarbanes-Oxley Act, Process Improvement, Cash Management, Fixed Assets, Consolidation, Revenue Recognition, US GAAP, Payroll, Financial Accounting, Financial Audits, Inventory Management, Finance, SEC filings, Essbase, Internal Audit, Income Statement, Account Reconciliation, CPA, Accounts Receivable, Journal Entries, Gross Profit, Automotive Aftermarket, Financial Statements, Accruals, Forensic Accounting, Sales Tax, Dealers, Automobile, Budget Process, Bank Reconciliation
Education
Arizona State University 1982 — 1987
BS, Accounting
Gerard Catholc High School 1978 — 1982
Arizona & Planet Earth 1989 - Present
Arizona Heritage Alliance August 2004 - March 2015
Audubon Arizona May 2009 - May 2012
Courtesy Chevrolet October 1994 - August 2004
National Audubon Society 1989 - 1994
Sanborn & Sanborn CPA 1988 - 1994
Skills
Grassroots Organizing, Benefits, Administration, Payroll, Orientation, Employee Relations, Government Relations, Non-profit..., Employee Benefits, New Hire Orientations, Volunteer Recruiting, Volunteer Training, Volunteer Management, Community Outreach, System Administration, Policy, Event Planning, Grant Writing, Nonprofits, Environmental Advocacy, Event Management, Fundraising, Leadership Development, Philanthropy, Program Development, Community Organizing, Public Policy, Board Development, Annual Giving, Stewardship, Political Campaigns, Economic Development, Coalitions, Community Engagement, Fundraisers, Policy Analysis, Newsletters, Non-profit Board...
Education
Castleton State College 1984 — 1988
BA, Business
Andrew Warde High School, Fairfield CT 1964 — 1968
college prep
North Carolina Eye Bank Sales DirectorStewart Enterprises2006 - 2008
Wellmont Health System 2004 - 2007
t.m.c. transportation 2004 - 2007
holston valley hospital 2004 - 2006
Courtesy Chevrolet 1998 - 2004
Hy vee 1992 - 1998
Skills
Healthcare, Hospitals, Sales, Customer Service, Team Building, Public Speaking, Event Planning, Microsoft Office, Nonprofits, Data Entry, Strategic Planning, Clinical Research, Microsoft Excel, Healthcare Management, Training
Education
East Tennessee State University 2000 — 2005
Bachelor of Science (BS), General Studies
Gospel Assembly Christian Accademy 1982 — 1994
Highschool, College/University Preparatory and Advanced High School/Secondary Diploma Program
Vahle Inc. September 2009 - Present
Courtesy Chevrolet May 2003 - May 2009
Skills
Customer Retention, Profit, Customer Satisfaction, Warranty, Dealer Management, Sales Process, Sales Management, Process Improvement, Customer Service, Management, Sales, New Business Development, Sales Operations, Selling, Direct Sales, Strategic Planning, Purchasing, Account Management, Inventory Management, Pricing, Negotiation, B2B, Operations Management, Mobile Devices, Finance
Education
Coleman University 1993 — 1995
Computer Electonics Technology, Computer Hardware Technology/Technician
Courtesy Chevrolet March 2009 - Present
Sammy's Woodfired Pizza May 2007 - September 2008
Authentic Lawn Care June 2006 - May 2007
The Crossroads Program April 1999 - June 2006
Education
College of the Humanities and Sciences 1996 — 1998
Associates, Counseling
CCC PARTS COMPANY January 2009 - Present
PTO Sales July 2006 - January 2009
Courtesy Chevrolet 2004 - July 2006
ESCO Corporation January 2004 - June 2004
ESCO Corporation June 2003 - September 2003
Skills
Customer Service, Transportation, Operations Management, Microsoft Office, Logistics, Microsoft Excel, Inventory Management, Customer Satisfaction, Project Management, Sales, Logistics Management, Team Building, Automotive, Vehicles, Purchasing, Parts, Sales Management
Education
Universal Technical Institute of Arizona Inc 2004 — 2005
Associate of Science (AS), Automobile/Automotive Mechanics Technology/Technician
Midway Chevrolet June 2012 - April 2013
Courtesy Chevrolet March 2009 - June 2012
Bob Smith Automotive Group August 2002 - January 2009
Skills
Automotive, Automobile, Contract Negotiation, Operations Management, Team Building, New Business Development
Education
University of Michigan 1970 — 1975
Capitol Chevrolet of San Jose August 2014 - Present
Courtesy Chevrolet April 2013 - August 2014
Capitol Volkswagen July 2012 - April 2013
Courtesy Chevrolet February 2009 - June 2012
Saint Claire Cadillac September 2008 - December 2008
Sunnyvale Chevrolet November 2003 - September 2008
Marx Chevrolet-Cadillac June 1999 - October 2003
Skills
Warranty, Parts, Vehicles, Automobile, Customer Service, Team Leadership, Process Scheduler, Automotive, Maintenance & Repair, ASE Certified, Software Installation, Reynolds, Automotive Repair, Training, Automotive Aftermarket, Brake, Tires, Aftersales, Suspension, Steering, Dealers, Customer Satisfaction, Automotive Parts, Fleet Management, Spare Parts, Profit, Customer Retention, Dealer Management, Inventory Management
Education
San Jose State University 1976 — 1978
Courtesy Chevrolet December 2014 - Present
Nimlok Canada March 2013 - Present
Direct Nissan July 2014 - December 2014
Stevens Displays 2011 - November 2012
Kubik May 2008 - May 2009
Skills
Trade Shows, Marketing Communications, Integrated Marketing, Advertising, Marketing Strategy
Education
Ryerson University 1979 — 1983
Business Management, business
Courtesy Chevrolet October 2005 - Present
Education
California State University-Hayward - School of Business and Economics 1999 — 2004
Bachelor, Finance
California State University-Hayward - School of Business and Economics 1999 — 2004
Bachelor, Finance
Walmart October 2012 - Present
Laurel Family Health, Inc May 2010 - November 2012
Hattiesburg Family Health Center March 2007 - October 2009
DiMa Homes April 2004 - May 2009
PrideStaff October 2006 - March 2007
York Development June 2001 - October 2003
American Computer Service August 1989 - November 1990
Courtesy Chevrolet February 1987 - May 1987
The Hanger September 1985 - January 1987
Wellan's Inc February 1983 - October 1985
Skills
Accounts Receivable, Accounts Payable, Payroll, Financial Statements, QuickBooks, Peachtree, Bookkeeping, Invoicing, Accounting, Journal Entries, Payroll Taxes, Tax, Corporate Tax, Payroll Processing, Access, Microsoft Excel, General Ledger, Microsoft Word, Tax Preparation, Account Reconciliation
Education
The University of Southern Mississippi
Bachelor of Science, Business Administration in Accounting
Brigham Young University August 2010 - Present
The Girls with Glasses Show December 2013 - May 2014
Courtesy Chevrolet April 2010 - August 2010
Skills
Higher Education, Grant Writing, Nonprofits, Leadership, Blogging, Curriculum Development, Program Development, Social Networking, Leadership Development, Microsoft Word, Facebook, Training, Public Relations, Creative Writing, Marketing, Management, Time Management, Customer Service
Education
Brigham Young University 2008 — 2014
BA of Communications, Advertising
Courtesy Chevrolet March 2009 - April 2014
Courtesy Chevrolet - Cadillac March 2009 - April 2013
Courtesy Chevrolet March 2009 - April 2013
Bob Smith Automotive Group August 2001 - January 2009
Skills
Sales, E-commerce, Automotive Aftermarket, Automobile, Vehicles, Dealers, Automotive, Customer Retention, Dealer Management, Profit, Parts, Customer Satisfaction, Sales Process, Sales Management, Negotiation, New Business Development, Team Building, Account Management, Inventory Management, Customer Service
Education
University of Michigan 1970 — 1974
Bachelor's degree, General Studies
Crane Works Inc September 2015 - Present
Westport January 2013 - January 2015
Commercial Truck Consultant May 2010 - December 2012
Daimler Trucks North America - Sterling Division September 2008 - 2009
Ford Motor Company January 1999 - January 2008
Midway Chevrolet January 1997 - January 1999
Courtesy Chevrolet January 1997 - January 1999
Maroone Chevrolet Inc January 1990 - January 1995
Scherer Truck Equipment January 1988 - January 1990
Skills
Team Building, Negotiation, Automotive Sales, Problem Solving, Customer Relations, Success Driven, Commercial Vehicle, Fleet Management, commercial truck..., Customer Service, Sales Management, Operations Management, Business Development, Project Management, Customer Retention, Direct Sales, Sales, Automotive Aftermarket, Management, Customer Satisfaction, New Business Development, Pricing, Business Planning, Strategy, Manufacturing, Automobile, Automotive, Vehicles, Sales Process, Forecasting, Strategic Planning, Sales Operations
Education
Northwood University 1985 — 1990
BBA, Management
Northwood University 1984 — 1989
Bachelors of Business Administration, Management
Northwood U 1984 — 1988
Associate of Arts, Automotive Marketing; Heavy Truck Marketing
Senco Brands Inc. 2007 - Present
Senco Products, Inc. March 1986 - May 2007
Courtesy Chevrolet August 1983 - February 1986
Skills
Sales Management, New Business Development, Account Management, Inventory Management, Forecasting, Sales, Marketing Strategy, Team Building, Product Development, Retail, Strategic Planning, Product Marketing, Key Account Management, Contract Negotiation, Negotiation, Merchandising
Education
DeVry University Phoenix 1982 — 1984
Associate's degree, Computer Science
Northern Arizona University August 2010 - Present
Wilson School District November 2007 - December 2010
Courtesy Chevrolet August 2006 - December 2007
Education
Northern Arizona University 2010 — 2012
Cybermetrics October 2011 - Present
Phoenix Technology Services, Inc June 2011 - January 2012
Courtesy Chevrolet February 2007 - June 2011
Phoenix Convention Center February 2006 - March 2007
Second Hand Rose May 2005 - February 2006
Skills
Technical Support, Microsoft SQL Server, Software Installation, Troubleshooting, Microsoft Excel, Microsoft Access, IIS, Operating Systems, Windows Server, Active Directory, Network Administration, Servers, Hardware, DHCP, Virtualization
Education
ITT Technical Institute-Phoenix 2011 — 2013
Bachelors, Information Systems Security and CyberSecurity
ITT-Technical Institute 2009 — 2011
Associates of Science in Information Technology/Computer Networking Systems, IT/CNS
Apollo College 2008 — 2009
Message Therapist, Message Therapy
culver city Honda March 2014 - Present
Toyota of Orange August 2009 - January 2011
Cardinale Way Toyota November 2008 - March 2009
Larry Miller Dodge September 2007 - October 2008
Courtesy Chevrolet March 2003 - August 2007
Skills
Negotiation, Budgets, Sales, Advertising, Customer Service, Marketing, Team Building, Selling, Customer Satisfaction, Sales Management, Leadership
Education
University of Phoenix 2011 — 2012
Master of Business Administration; Bachelor of Business Administration, Business Information Systems
DeVry University 2000 — 2003
Bachelor of Business, Business Information Systems
DeVry University
Business Information Systems
Courtesy Chevrolet June 2008 - Present
Midway Chevrolet February 2001 - February 2007
Education
Arizona State University 2002 — 2008
Bachelor of Science (B.S.), International Business/Trade/Commerce
Sym-Tech Dealer Services September 2014 - Present
Sym-Tech Dealer Services March 2014 - Present
DataScan Field Services August 2006 - March 2014
Courtesy Chevrolet August 1993 - August 2006
Robertson Chevrolet Oldsmobile September 1989 - March 1993
Skills
Automotive, Automotive Repair, Customer Satisfaction, Automotive Aftermarket, Parts, Automobile, Warranty, Process Improvement, Vehicles, Team Building, Compliance, Training, Mechanical Inspection, Leadership, Customer Retention, Dealer Management, Dealers, Purchasing
Education
Centennial College 2012 — 2013
Teacher/Trainer of adults
Centennial College 1990 — 1993
Motor Vehicle Mechanic Certificate, automotive
City of Los Angeles June 2010 - Present
Courtesy Chevrolet October 2008 - July 2009
University of Texas August 2003 - May 2007
Skills
Microsoft Office
Education
The University of Texas at El Paso 2003 — 2007
Bachelor of Business Administration (BBA), Management Information Systems, General
Transwest Trucks Fountain Colorado June 2011 - Present
Midway Chevrolet April 1995 - November 2009
Courtesy Chevrolet January 1989 - April 1995
Skills
Direct Sales, Sales Operations, Pricing, Salesforce.com, Team Building, Forecasting, New Business Development, Automotive, Retail, Budgets, Strategic Planning, Automobile, Sales Process, Automotive Aftermarket, Logistics, Marketing, Microsoft Excel, Microsoft Word, Fleet Management, Vehicles
Education
Northwest Iowa Community College 1986 — 1988
Diploma, Automobile/Automotive Mechanics Technology/Technician
Avon, South Dakota 1983 — 1986
Diploma, General Studies
Knapp Chevrolet July 2010 - Present
Finnegan Auto Group July 2009 - June 2010
Davis Chevrolet January 2003 - June 2009
Courtesy Chevrolet 1995 - 2002
Courtesy Chevrolet 1995 - 2002
Courtesy Chevrolet 1995 - 2002
Skills
Inventory Control, Sales Operations, Sales Process, Customer Service, Finance, Warranty analysis, Training Delivery, Trade Shows, Accounting, Automobile, Sales, Management, Warranty, Customer Retention, Profit, New Business Development, Vehicles, Automotive, Customer Satisfaction, Sales Management
Education
Chevrolet School of Merchandising and Management 1973 — 1973
N/A, Dealership operations
University of Houston 1969 — 1972
Bachelor of Business Administration (B.B.A.), Computer Science
LHC Group August 2013 - Present
Louisiana Tech University August 2009 - Present
Courtesy Chevrolet 2009 - 2013
Skills
Responsible, Hard-working, Great computer skills, Highly Dedicated, Ready to work, Medical Coding, ICD-9
Education
Louisiana Tech University 2009 — 2013
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
Westside Chevrolet September 2009 - Present
Courtesy Chevrolet September 1993 - September 2003
Education
Memorial High School 1979 — 1983
Texas Tech University
Walmart March 2013 - Present
Walmart March 2009 - March 2013
Walmart May 2008 - March 2009
Courtesy Chevrolet October 2007 - April 2008
Kragen Auto parts July 2004 - October 2007
Autozone March 2000 - July 2004
Skills
Cashiering, Customer Satisfaction, Inventory Management, Loss Prevention, Merchandising, Store Management, Visual Merchandising
Education
Antelope Valley College 1989 — 1991
Psychology