Bill Heard Chevrolet
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Bill Heard Chevrolet Employees
Middle Tennessee Auto Brokers LLC June 2014 - Present
Self Employed-Auto Sales February 2013 - June 2014
Black Tie Automotive LLC January 2011 - September 2012
Bank of America April 2008 - May 2010
Bradford Mortgage 2007 - 2008
Old Tree Mortgage 2006 - 2007
Franklin Buick Pontiac GMC 2005 - 2005
Bill Heard Chevrolet 2002 - 2005
Beaman Pontiac GMC 2001 - 2002
Skills
Customer Service, Sales, Marketing, Negotiation, Customer Satisfaction, Inventory Management, Research, Outlook, Time Management, Process Improvement, Teamwork, Social Networking, Public Speaking, English, Windows, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Sales Process
Education
Spartan College of Aeronautics and Technology 1992 — 1994
Smyrna High School 1989 — 1991
Lockheed Martin April 2014 - Present
Northrop Grumman Corporation April 2013 - September 2013
AustinCSI (At&t Digital Experience) November 2012 - April 2013
V-Group Concepts December 2010 - August 2012
True Religion Brand Jeans August 2010 - January 2012
Bill Heard Chevrolet September 2006 - September 2008
Skills
Microsoft Office, Excel, Word, MS Project, Visio, C++, PLC, Ladder Logic, PowerPoint, AutoCAD, ADP, Inventory Management, Inside Sales, Customer Service, HP Quality Center, Pspice, Windows Vista, Windows 7, Windows XP Pro, Microsoft Excel, Testing, Integration, Microsoft Word, Simulations
Education
University of Central Florida 2012 — 2014
Master of Science (M.S.), Industrial Engineering (Systems Engineering Concentration)
University of Central Florida 2008 — 2011
Bachelors of Science, Electrical Engineering Technology
Lake Mary High School
JCIII & Associates December 2014 - Present
GoodChoice Preservation July 2014 - December 2014
Cyprexx Services July 2008 - June 2014
Clayton Holdings February 2006 - April 2008
Bill Heard Chevrolet October 2003 - October 2005
Siemens/Integrated Local Government June 2002 - September 2003
Robert Half Technology August 2001 - May 2002
Crystal Group January 2000 - July 2001
GreenTree Mortgage Services/Conseco Finance May 1996 - December 1999
Skills
REO, Residential Homes, Real Estate, Foreclosures, HUD, Process Improvement, Asset Managment, Property Management, Short Sales, Investment Properties, Rentals, Negotiation, Sellers, Single Family Homes, Customer Service, Sales, Asset Management, Contract Negotiation, Management, First Time Home Buyers, Real Estate Transactions
Education
Mount Mercy University 1994 — 1997
BS, Business, Accounting, Finance
Treasure Coast Harley Davidson March 2009 - Present
BILL HEARD CHEVROLET September 2003 - December 2008
Skills
Forecasting, Financial Analysis, Financial Reporting, Accounting, Managerial Finance, Budgets, Financial Modeling, Finance, Strategic Financial..., Cash Management, Corporate Finance, Cash Flow
Education
Ferris State University 1973 — 1977
BS ACCOUNTING
UNITED STATES MARINE CORPS 1969 — 1973
PROTECTING THE AMERICAN PEOPLE
TD September 2013 - Present
TD November 2012 - September 2013
TD May 2010 - November 2012
Mercantile Bank June 2007 - May 2010
Bill Heard Chevrolet December 2006 - May 2007
Skills
Small Business Lending, Loans, Banking, Credit, Commercial Banking, Sales, Credit Analysis, Consumer Lending, Mortgage Lending, Retail Banking, Lines Of Credit, Credit Risk, Commercial Mortgages, Relationship Management, Commercial Lending
Education
Penn State University 2001 — 2006
Bachelors, Accounting
SynergyWorks, LLC September 2013 - Present
LegalShield Official September 2010 - Present
Needleheads November 2008 - October 2013
Bill Heard Chevrolet March 2007 - July 2007
Dante's Down the Hatch November 2004 - March 2007
Skills
Photoshop, Illustrator, Digitization, PowerPoint, Microsoft Word, StitchShop Pro, Marketing, Sales, Communication, Presenting to Clients, Finding Clients, Identity Theft, Employee Benefits, Public Speaking, Small Business, Legal Assistance, Time Management, Social Networking, Event Planning, Team Building, Entrepreneurship, Training, Identity Theft Shield, Real Estate, Leadership, Microsoft Excel, Business, Business Networking, Insurance, Team Leadership, Customer Service
Education
Georgia Perimeter College 2009 — 2012
Associate's, Business Administration
ITT Technical Institute-Duluth 2006 — 2008
Associate, IT-Multimedia
Walmart 2008 - 2013
Bill Heard Chevrolet 2003 - 2008
Sam's Club 1999 - 2003
Dan's Market 1995 - 1999
Skills
Training, Management, Inventory Management, Human Resources, Sales, Time Management, Merchandising, Customer Service, Coaching, Sourcing, Interviews, Program Management, Store Management, Analysis, Sales Management
Education
Webster University 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General, 3.56
Park University 1997 — 2000
Bachelor's of Science in Human Resources Management, Human Resources Management and Services, 3.32
US Navy June 2014 - Present
US Navy November 2008 - Present
Courtesy Chevrolet October 2007 - November 2008
Bill Heard Chevrolet August 2006 - October 2007
Skills
Leadership, Diesel Generators, Customer Service, Diesel Engine, Equipment Repair, Service Management, Automotive Engineering, Maintenance & Repair, PowerPoint, Microsoft Office, Inventory Management, Management, Military, Time Management, Strategic Planning, Strategy, Sales Management, Sales, Selling Skills, Machinery Repair, Microsoft Excel, Microsoft Word, Marine Transmissions, Cummins Diesel Engines, Small Boat Operations, Small Boat Outdrives, 12 and 24 Volt...
Education
Universal Technical Institute of Arizona Inc 2006 — 2008
Associate's degree, Automotive Engineering Technology/Technician
MarketSource May 2014 - Present
H&R Block May 2012 - April 2013
H&R Block July 2011 - April 2012
Accounting & Tax Pros December 2009 - February 2010
Bill Heard Chevrolet March 2008 - September 2008
Puch Manufacturing Corp. June 2006 - March 2008
University of Florida Student Financial Affairs June 2002 - May 2004
Vector Marketing May 2001 - July 2001
Skills
Inventory Management, Customer Satisfaction, Customer Service, Scheduling, Word, Excel, Microsoft Office, Problem Solving, Data Entry, Shipping, Administration, Customer Relations, Public Speaking, Outlook, Writing, Logistics, Purchasing, Receiving, Merchandising, Strategic Planning, Troubleshooting, Social Media, Warehousing, Computer Hardware, Printers, Teamwork, Data Analysis, Retail, Materials Management, Team Building, Windows, Manufacturing, Supervisory Skills, PowerPoint, Inventory Control, Documentation, Budgeting, Planning, Time Management, Lotus Notes, Research, Telephone Skills, Invoicing, Spreadsheets, Team Leadership, Analysis, Hiring, Supply Chain Management, Operations Management, Process Improvement
Education
University of North Florida 2005 — 2006
Public Administration
University of Florida 1999 — 2004
History
University of Granada, Spain 2003 — 2003
Intermediate Spanish
Sebastian River High School 1996 — 1999
Honors diploma, Business
Zappos Family of Companies April 2015 - Present
College Student March 2014 - Present
Support.com July 2013 - February 2014
Target January 2012 - July 2012
Tahiti Village October 2010 - January 2011
Blockbuster January 2010 - October 2010
Highland Estates Hotel January 2008 - March 2009
Walmart May 2007 - December 2007
Bill Heard Chevrolet April 2006 - March 2007
Kohl's Department Stores January 2004 - February 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, Data Entry, Customer Service, Retail Sales, Windows, Telephone Skills, Wireless Networking, Social Networking, Network Security, PC building, Mobile Technology, Front to Back Office, Logistics, Cashiering, Auditing
Education
CSN Community College 2014 — 2016
Bachelor's Degree, Mobile Programming and Telecommunications, 3.5 GPA
ITT Technical Institute-Henderson 2005 — 2007
Associate's Degree, Computer Games and Programming Skills, 3.0 GPA
University High 2001 — 2004
High School, General Education, 3.2 GPA
American Car Center 2014 - Present
Autosmith of Georgia October 2006 - August 2014
FatherTimesWatches June 2013 - January 2014
Bill Heard Chevrolet January 2005 - October 2006
Huntsville Autoplex (Infiniti & Lexus of Huntsville) February 2004 - January 2005
Ameriquest Mortgage July 2003 - February 2004
Bill Heard Chevrolet October 2001 - July 2003
Skills
Sales, Customer Service, E-commerce, Program Management, Time Management, Retail, Management, Logistics, Inventory Management, Leadership, Sales Management, Negotiation, Supply Chain Management, Sales Operations, Lead Generation, Sales Forecasting, Contract Management, Logistics Operations, Loan Origination, Regulatory Compliance, Conflict Resolution and..., Leadership, Training,..., Client and Personal..., ProComm, DealerPeak, Forecasting, Customer Retention, Training, Team Building, Profit
Education
Alabama Agricultural and Mechanical University 2000 — 2003
Coursework in Business Logistics
Rich Central
Arizona Department of Education May 2013 - June 2014
Isola Group January 2013 - March 2013
Banner Health July 2012 - January 2013
Hunt Construction Group January 2012 - March 2012
Morningside Funding July 2011 - December 2011
Maricopa Integrated Health System March 2010 - May 2011
Maricopa Integrated Health System September 2008 - March 2010
Bill Heard Chevrolet December 2005 - June 2008
Vilma Munoz Accounting Services March 2002 - October 2005
Mervyn's Department Stores April 2000 - January 2002
Skills
Customer Service, Microsoft Office, Background Checks, Administrative..., HRIS, Open Enrollment, Access, New Hire Orientations, Administration
Education
Pasadena City College
NA, General Courses
San Gabriel Mission High School
Diploma
Classic Automotive Group Birmingham April 2012 - June 2015
Auto Nation May 2005 - November 2007
Bill Heard Chevrolet November 2000 - July 2004
Marietta Dodge 1996 - 2000
Skills
Management, Leadership, Automobile, Business Development, Vehicles, New Business Development, Sales Management, Team Building, Pricing, Automotive, Sales, Account Management, Strategic Planning, Profit, Customer Service, Lead Generation, Sales Process, Dealers, Sales Presentations, Customer Satisfaction, Sales Operations, Negotiation, Customer Retention, Competitive Analysis, B2B, E-commerce, Marketing Strategy, Operations Management, Selling, Strategy, Automotive Aftermarket, Dealer Management, Business Planning, Forecasting, CRM
Education
Georgia Southern University - College of Business Administration 1977 — 1979
Kaeser & Blair, Inc. September 2014 - Present
Molokai Bail Bonds January 2014 - Present
State Support Organization February 2015 - Present
Habitat for Humanity Molokai June 2014 - Present
Molokai High School April 2008 - Present
University of Hawaii Manoa September 2011 - Present
Bill Heard Chevrolet October 2003 - November 2007
Skills
Higher Education, Curriculum Design, Teaching, Curriculum Development, Community Outreach, Public Speaking, Staff Development, Nonprofits, Fundraising, Microsoft Office, Customer Service, Tutoring, Coaching, Research, Social Media, Event Planning, Social Networking, Volunteer Management
Education
Argosy University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration, A
University of Hawaii-West Oahu 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
University of Hawaii Maui College 2010 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Welded Tubes Inc March 2015 - Present
Welded Tubes Inc. August 2013 - Present
Welded Tubes Inc. 2012 - 2013
Welded Tubes Inc. January 2010 - August 2012
Welded Tubes Inc January 2010 - July 2010
Turbo Truck Center 2008 - 2010
Bill Heard Chevrolet 2006 - 2008
Carriage Nissan 2004 - 2006
Skills
Machine Tools, CNC manufacturing, CNC operation, Production Planning, Production Managment, Employee Training, Overhead Cranes, Precision Measuring, Precision Cutting, Process Improvement, MIG welding, Lean Manufacturing, MIG Welding, Machinery, Manufacturing, Operations Management, Purchasing, Negotiation, Welding, 5S, Automotive, Engineering, Continuous Improvement, Product Development, Strategic Planning
Education
Lanier Technical College 1998 — 2000
Automotive Engineering Technology/Technician
North Hall High School 1995 — 1999
Diploma
Jack Safro Toyota February 2015 - Present
International Autos - Milwaukee October 2013 - February 2015
Rosen Nissan Kia April 2013 - July 2013
Braeger Ford February 2013 - April 2013
Village Auto Inc. December 2011 - December 2012
Harris Karate Academy 1991 - 2012
Bill Heard Chevrolet 1999 - 2003
Combined Insurance 1996 - 1999
Skills
Automotive Sales..., Vehicles, Training, Automobile, Automotive, Automotive Aftermarket, Coaching, Customer Retention, Customer Satisfaction, Customer Service, Dealer Management, Leadership Development, Management, Marketing, Negotiation, New Business Development, Profit, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Selling, Selling Skills, Team Building, Process Improvement, Advertising, Business Planning, Marketing Strategy, Operations Management, Forecasting, Marketing Communications, Online Advertising
Education
Northeast Wisconsin Technical College
Police Science
Mercedes-Benz of Sugar Land/Sprinter/Smart/AMG Center July 2011 - Present
Group 1 Automotive March 2010 - June 2011
Bill Heard Chevrolet December 2006 - September 2008
Southern Ford March 2005 - September 2006
Bill Heard Chevrolet January 1993 - February 2005
Skills
Automotive, Sales Management, Sales, Profit, Customer Satisfaction, Automobile, Customer Retention, New Business Development, Marketing Strategy, Finance, Negotiation, Sales Operations, Dealers, Management, Marketing, Sales Process, Leadership, Vehicles, Customer Service
Education
University of Houston 1979 — 1981
Political Science and Government
Westbury High School 1975 — 1978
Capitol Machine February 2015 - Present
Zen Windows Of Alabama September 2014 - Present
Capitol Machine Insulation Machines June 2011 - Present
Bill Byrd Kia May 2003 - February 2005
Bill Heard Chevrolet January 1999 - May 2003
Skills
Sales Management, Construction, Contract Negotiation, Sales, Marketing, Social Media Marketing, Social Networking, Business Development, Business Planning, Manufacturing, Purchasing, Purchasing Negotiation, B2B, Negotiation, Email Marketing, Logistics, Logistics Management, Account Management, Profit Margins, New Business Development, Budgets, Building Materials, Sales Operations, Pricing, Key Account Management, Selling, Team Building, Operations Management, Income Statement, Inventory Management, P&L Management, Insulation, Strategic Planning, Contract Management, Direct Sales, Sales Process, Management, Forecasting, Cold Calling, Product Development, Sales Presentations, Profit, Customer Satisfaction, Process Scheduler, Competitive Analysis, Training, Leadership, Product Marketing, Team Leadership, Marketing Strategy
Education
Jacksonville State University 1990 — 1996
Bachelor of Business Administration (B.B.A.), Marketing
Baylor High School 1985 — 1987
General Studies, General Studies
Goldman Sachs July 2013 - Present
Mortgage Educators & Compliance November 2012 - May 2013
Brigham Young University September 2009 - November 2012
Cedar Fort, Inc May 2012 - June 2012
Bill Heard Chevrolet July 2006 - July 2007
Skills
Research, Microsoft Office, Public Speaking, PowerPoint, Technical Writing, Editing, Social Media, Teaching
Education
Brigham Young University 2008 — 2013
BA, Humanities
Cheaper Than Dirt March 2013 - Present
US Army February 2007 - February 2013
Bill Heard Chevrolet April 2006 - September 2006
Phoenix Sleep July 2005 - May 2006
Skills
Team Leadership, Communication, Coordination, Organizational..., Multi Tasking, Presentations, Sales Operations, Project Management, Highly detail oriented, Detailed Organization, Strategic Leadership, Stressful Situations, Performance Management
Education
Liberty University 2008 — 2011
Associate of Arts (A.A.), General Studies
Rockford College 2004 — 2005
Self-employed June 2000 - Present
AT&T June 2004 - January 2009
BILL HEARD CHEVROLET June 2006 - July 2007
Education
Kennesaw State University 2003 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
James Corlew March 1996 - Present
Bill Heard Chevrolet June 1993 - January 1996
Bill Heard Chevrolet June 1993 - January 1996
Skills
Sales Management, Automotive, Vehicles, Automotive Aftermarket, Product Development, Customer Satisfaction, New Business Development, Customer Retention, Negotiation, Sales Process, Automobile, Sales, Leadership, Profit, Purchasing, Warranty, Dealer Management, B2B, Automotive Repair, Fleet Management, Reynolds, Dealers, Budgets, Management, Pricing, Inventory Management, Operations Management, Selling, Continuous Improvement, Account Management, Market Planning, Business Planning, Forecasting, Inventory Control, Retail, Competitive Analysis, Training, Manufacturing, Automotive Engineering, Powertrain, Customer Service
Education
The University of Georgia 1978 — 1981
Business Administration and Management, General
St.Pius Catholic High Scool Atlanta, Georgia 1974 — 1978
High School Diploma (College Prep.)
Pacific Drilling November 2012 - Present
Barney's of Brandon Motorcycle Dealership December 2005 - December 2006
Bill Heard Chevrolet May 2005 - December 2005
Skills
Oil/Gas, Offshore Drilling, Petroleum, Drilling, Oilfield, GMDSS, Onshore, Safety Management..., Maritime, Gas, Inspection, Oil & Gas Industry, Completion, Oil & Gas
Education
Florida Atlantic University 2010 — 2012
Bachelor of Science (BS), Exercise science and health promotion
Sharp Eye Inspections August 2012 - Present
St. Vincent de Paul Society January 2012 - January 2013
Gay Construction Company October 2006 - December 2011
Bill Heard Chevrolet April 2005 - September 2006
Taco Mac, Douglasville January 2004 - April 2005
Tappan Street Restaurant Group February 1999 - January 2004
Skills
Budgets, Home Inspections, Residential Homes, Commercial Buildings, Building Codes, Pre-construction, Project Estimation, Construction Management, Construction Safety, Property Management, Change Orders, Subcontracting, Contractors, RFI, Project Bidding, Menu Costing, Contract Management, Project Planning, Project Coordination, Procurement, Facilities Management, MS Project, Team Building, Proposal Writing, Quality Control, Projects, Project Management, Submittals, AutoCAD, Team Leadership, Program Management, Time Management, Estimates, RFP, Blueprint Reading, Quality Assurance, Schedules, Microsoft Office, Leadership, Management, Restaurant Management, Labor Control, Cost Management, New Restaurant Openings, Product Cost Analysis, Customer Satisfaction, Training, LEED
Education
Young Harris College 1997 — 1999
Kennesaw State University
Business Administration and Management, General
Razzari Ford Mazda August 2015 - Present
Victory Honda of San Bruno June 2014 - August 2015
Momentum Toyota of Fairfield March 2014 - June 2014
Bay City Chevrolet June 2012 - March 2014
BMW Concord January 2009 - June 2012
Fitzpatrick Chevrolet May 2001 - January 2009
Fitzpatrick Chevrolet May 2000 - May 2001
Bill Heard Chevrolet April 1997 - May 2000
Johnson Cadillac March 1993 - March 1997
United States Army February 1985 - February 1993
Skills
Team Leadership, Sales Management, Closing Deals, Management Consulting, Salesforce Training, Automobile, Customer Retention, Sales Operations, CRM, Negotiation, Operations Management, Marketing Strategy, Creative Strategy, Process Improvement, Profit, Vehicles, Budgets, Deal Closure, Retail, Automotive, Team Building, Skilled Communicator, Training, Sales Process, Customer Service, Automotive Aftermarket, Account Management, Customer Satisfaction, Management, Selling, New Business Development, Strategic Planning, Sales, Dealers, Leadership, B2B, Inventory Management, Advertising
Education
University of Maryland College Park 1986 — 1989
Business Administration and Management, General
Inteva Products June 2014 - Present
Edward Jones 2014 - 2015
Edward Jones 2014 - 2015
Steelcase April 2012 - June 2014
2AM Group LLC July 2010 - March 2012
UAH SMAP Center - CMDS Test Facility January 2008 - April 2010
Bill Heard Chevrolet August 2003 - July 2005
Skills
Lean engineering, Testing, manufacturing, Project management, Engineering, Engineering Management, Problem Solving, Six Sigma, Visio, ASQ Member, ASQ Six Sigma Black Belt, 5S, Strategic Planning, Process Improvement, Logistics, Project Management, Manufacturing, Management, Value Stream Mapping, Purchasing, Microsoft Excel, Kaizen, Lean Manufacturing, Lean Engineering, Continuous Improvement, ISO
Education
University of Alabama in Huntsville 2005 — 2010
Bachelors, Industrial Systems Engineering
ALM Mall Of Ga February 2014 - Present
Atlanta Luxury Motors Mall Of Georgia 2014 - 2014
Bill Heard Chevrolet 2004 - 2007
Gwinnett Place Ford May 1998 - May 2004
Skills
Customer Satisfaction, Automotive, Vehicles, Team Building, Customer Retention, Account Management, Sales Management, Profit, Sales Process, New Business Development, Negotiation, Automobile, Sales Operations, Customer Service, Automotive Aftermarket, Dealers, Inventory Management, Sales, Dealer Management, Marketing Strategy, Retail, Forecasting, Pricing, Management, CRM, Purchasing, Marketing, Business Planning, Cold Calling, Parts, Training, Operations Management, Warranty, Leadership, Strategic Planning, Reynolds, Market Planning, Finance, B2B, Team Leadership, Competitive Analysis, Budgets, Business Strategy, Coaching, Business Development, Direct Sales, P&L, Continuous Improvement, Automotive Repair, Fleet Management
Education
University of Illinois at Urbana-Champaign
USF Campus Recreation Outdoor Maintenance November 2012 - Present
University of South Florida March 2006 - Present
Gordon Chevrolet October 2009 - February 2012
Ed Morse Cadillac May 2008 - September 2009
Bill Heard Chevrolet January 2007 - May 2008
UNIVERSITY CHEVROLET September 2003 - January 2007
Diesel Institute of America October 2002 - September 2003
Target January 1999 - January 2000
United States Marine Corps October 1989 - October 1997
Skills
Military, Counterterrorism, Intelligence, Intelligence Analysis, Special Operations, Military Operations, Security Operations, Weapons, Defense, Tactics, Security, Force Protection, Top Secret, Security Management, Firearms, Surveillance, Security Training, Reconnaissance, Afghanistan, DoD, National Security, Operational Planning, Training, Personal Security, Counterintelligence, Contingency Planning, Government, Close Protection, Personal Protection, Risk Assessment, Vulnerability Assessment, Counterinsurgency, HUMINT, Maritime Security, Jumpmaster, Bachelors of Science..., Aikido, Explosives, •Awarded the Bronze..., Master Scuba Diver, Irregular Warfare Intel..., • Over twelve years..., •Proficient in..., • Proficient in..., • Proficient in..., •Team Leader as Force..., Ju-jitsu, Direct Action, Designated Marksman, First Responder
Education
East Carolina University 1996 — 1999
Bachelors of Science, Business Administration; Management Information Systems, 3.5
GM Service Technical CollegeGM World Class Technician 2003 — 2007
Coastal Carolina Community College 1995 — 1996
Bachelor Program, Computer Science
Lemon Bay High School 1986 — 1990
High School Diploma, 3.5
G&M Associates August 1999 - Present
Hilltop Medical 1998 - 1999
Showcase Honda 1997 - 1998
Bill Heard Chevrolet 1990 - 1997
NASA 1984 - 1990
Skills
Construction, Construction Management, Contractors, Strategic Planning, Business Development, Carpentry, Leadership, Budgets, Contract Management, Contract Negotiation, Highways, Negotiation, Plumbing, Procurement, Project Planning, Team Building
Education
Alabama Agricultural and Mechanical University 1981 — 1984
Bachelor of Arts (BA), Business Administration and Management, General
Vanderbilt University
Turner Construction Management Training Institute, Building Construction Technology
Chattanooga State Community College
Limited Residential Contractor License Course, Building Construction Technology
C.H. Robinson April 2014 - Present
Hornbuckle Motors LLC June 2011 - June 2013
Bill Heard Chevrolet 2003 - 2007
Skills
Automotive Aftermarket, Sales, Dealers, Automobile, Customer Retention, Profit, Sales Process, B2B, Customer Satisfaction, Parts, Purchasing, Inventory Management, Retail, Budgets, Automotive Repair, Pricing, Logistics, Inventory Control, Customer Service
Education
Auburn University 1998 — 2001
Virgil I. Grissom High School 1994 — 1998
The Wade Companies November 2010 - Present
Aflac March 2010 - October 2010
Acura of Columbus 2008 - November 2009
Bill Heard Enterprises March 1995 - September 2008
United Way of the Chattahoochee Valley 2005 - 2008
God Bless Fort Benning Day 2004 - 2008
Bill Heard Chevrolet 1995 - 2008
Tom Jumper Chevrolet 1995 - 2008
US Army March 1984 - May 1995
Skills
Sales Management, Customer Relations, Public Relations, Compliance, Team Building, Sales, Customer Service, Marketing Strategy, Customer Satisfaction, Profit, Leadership, Marketing, Strategic Planning, Management, Training, Social Networking, Public Speaking, Customer Retention, Inventory Management, Sales Process, Retail, Automotive, Organizational..., Negotiation, Operations Management, Program Management, Time Management, Lead Generation, New Business Development, Executive Management, Selling, Process Improvement, Business Planning, Sales Operations, CRM, Contract Negotiation, Account Management, Human Resources, Business Development, Budgets, Strategy, Finance, Direct Sales, Start-ups, Small Business, Leadership Development, Forecasting, P&L Management, Coaching, Cold Calling
Education
Columbus State University 2011 — 2015
Get the Big Things Right, Organizational Leadership
Slippery Rock University of Pennsylvania 1987 — 1989
Psychology/Political Science
Tesco Corporation September 2014 - Present
Supply Pro inc February 2013 - June 2013
Bacik Group July 2012 - November 2012
URS Corporation June 2011 - February 2012
DFS Middle East FZE March 2010 - April 2011
US Army January 2002 - January 2010
Bill Heard Chevrolet April 2007 - April 2008
Skills
Military, Aircraft, Project Planning, Management, Customer Service, Forklift Operator, Data Entry, Flights, Afghanistan, Helicopters, Freight, Construction, Security Clearance, Military Operations, Army, Military Experience, Heavy Equipment, Operational Planning, Force Protection, Supervisory Skills, Command, DoD, Weapons, Military Logistics, Logistics Management, Logistics, Government, Defense, Transportation, Aviation, Training, Team Building
Education
Central Texas College 2011 — 2012
Associates, General Studies
Galena Park High School 1999 — 2002
Diploma, Health Science
University of Houston-Downtown
Criminal Justice
TheToxicAreComing.com March 2011 - Present
BURNSEO, LLC January 2008 - Present
Fantasy Fairy Photos January 2006 - Present
Bill Heard Chevrolet April 2005 - May 2007
PRC, LLC January 2002 - October 2004
Skills
Photography, Creative Writing, Graphic Arts
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2012
BA, Photography
South Seminole College 2001 — 2002
Associates, History
Miami Springs Senior High 1994 — 2000
High School Diploma
WORLD RECORD TRAINING & RECRUITING June 2009 - Present
BILL HEARD ENTERPRISE February 1989 - October 2008
Bill Heard Chevrolet Enterprises 2002 - 2008
Bill Heard 1989 - 2008
Bill Heard Chevrolet 1998 - 2002
Skills
Automobile, Workforce Planning, Sales Management, E-commerce, Automotive, Customer Satisfaction, Team Building, Vehicles, Retail, Profit, Training, Sales, Leadership, Sales Process, New Business Development, Recruiting, Management, Account Management, Automotive Aftermarket, Forecasting, Sales Operations, Dealer Management, CRM, Customer Retention, Strategic Planning, Business Strategy, Purchasing, Selling, Inventory Management, Dealers, Negotiation, B2B, Income Statement, Business Planning, Market Planning, Gross Profit, Finance, Competitive Analysis, Time Management, Parts, Automotive Parts, Warranty, Pricing, Marketing Strategy, Reynolds, Marketing, Cold Calling, Operations Management, Fleet Management, Automotive Repair
Education
Troy University 1974 — 1978
Business Marketing
BAKER HIGH SCHOOL 1969 — 1972
HS, GENERAL
Phoenix Area Property Management Company December 2010 - Present
AutoNation May 2006 - December 2010
Bill Heard Chevrolet February 2002 - May 2006
Home Builder Arizona 1985 - 2002
Home Builder California 1986 - 1992
Skills
Scheduling, Supply Chain Management, Inventory Management, Automobile, Vehicles, Automotive, Automotive Sales, Customer Satisfaction, Credit, Profit, Sales Management, Purchasing, New Business Development, Negotiation, Team Building, Customer Service, Forecasting, Business Planning, Retail, Operations Management, B2B, Customer Relations, Consultative Selling, Problem Solving, Account Management, Business Strategy, Contract Negotiation, Sales Process, Selling, Strategic Planning, Budgeting, Marketing Strategy, Sales Operations, Customer Retention, Profitability, Advertising, Online Marketing, Pricing, Process Improvement, Vendor Relations, Market Research, Social Media, Microsoft Office, Financial Analysis, Cost Reduction, Market Planning, Dealers, Parts, Entrepreneurship, Fleet Management
Education
Arizona State University 1973 — 2009
B.S.,B.A., Business Administration, Accounting
Wesley Chapel Toyota May 2009 - Present
Coach America December 2006 - March 2007
Bill Heard Chevrolet February 2006 - December 2006
Total Sports July 2005 - January 2006
General Store December 1980 - July 2005
Skills
Fleet Management, New Business Development, Customer Service, Transportation, Sales, Inventory Control, Inventory Management, Operations Management, Dispatching, Microsoft Word, P&L Management, Profit, Sales Management, Selling, Negotiation, Management, Sales Operations, Purchasing, Supply Chain Management, Freight, Pricing, Process Scheduler, Direct Sales, B2B, Supply Chain, Customer Satisfaction, Logistics, Cold Calling, Retail, Microsoft Office, Marketing Strategy, Contract Management, Hiring, Budgets, Account Management, Automotive, Team Leadership, Shipping, Program Management, Process Improvement, Team Building, Strategic Planning, Customer Retention, Vehicles, Transportation..., Leadership, Microsoft Excel, Contract Negotiation, Warranty, Forecasting
Education
Dowling College 1983 — 1988
Interactive 360 September 2010 - Present
Gulf States Toyota January 2010 - September 2010
Auto Dealer Solutions, Inc November 2005 - April 2010
Automotive Dealership 2003 - 2008
Autobase, Inc. 2002 - 2003
Bill Heard Chevrolet March 1998 - September 2002
Travor Technologies 1997 - 1998
Tom Benson Chevrolet 1990 - 1997
Skills
Digital Marketing, SEM, SEO, Automotive, Retail, E-commerce, Team Building, Online Marketing, Marketing Strategy, Strategic Planning, Advertising, Social Media, Market Planning, Email Marketing, Coaching, Process Improvement, Inventory Management, PPC, Target Marketing, Customer Retention, Sales Process, New Business Development, Social Media Marketing, CRM, Lead Generation, Direct Marketing, Business Development, Lead Management, Training, Online Advertising, Social Networking, Sales, Leadership, Sales Management, Management, Strategy, Marketing, Sales Operations, Customer Satisfaction, Customer Service, Competitive Analysis, Selling, Account Management, Marketing Communications, Recruiting, Google Adwords, B2B, Market Research, Web Marketing, Negotiation
Education
University of Arizona 1984 — 1986
Psychology
Midland University 1983 — 1984
Psychology
Fremont Sr High School 1979 — 1982
TSA February 2005 - Present
Bill Heard Chevrolet March 2002 - July 2002
City of Chicago June 1998 - January 2000
Education
Alabama Agricultural and Mechanical University 1997 — 2003
Bachelor of Science (BS), Music Business
Robert Morris College
Master of Management, Law Enforcement Administration
TH Reinholt June 2005 - Present
Bill Heard Chevrolet 1996 - 2004
Nationwide Insurance 1989 - July 1998
Skills
Automotive Body Repair..., Microsoft Office, Sales Management, Manufacturing, Lean Manufacturing, Microsoft Excel, Product Development, Sales
Education
Arizona State University 1993 — 1994
Bachelor of Science (B.S.), Administation of Justice
Coronado High School 1982 — 1986
High School Diplioma
PREMIER CHRYSLER JEEP OF PLACENTIA April 2015 - Present
CARDINALEWAY VOLKSWAGEN May 2014 - April 2015
don a vee chrysler jeep December 2013 - May 2014
anderson chrysler jeep dodge March 2013 - December 2013
soutars ford nissan June 2008 - March 2013
bill heard chevrolet June 2007 - July 2008
midway chevrolet 2006 - 2007
gunderson chevrolet 1987 - 1989
Skills
Automotive, Automobile, Vehicles, Dealers, Automotive Aftermarket, Profit, Sales Management, Dealer Management, Sales Process, Parts, Reynolds, Customer Retention, New Business Development, Customer Satisfaction, Team Building, Negotiation, Sales, B2B, Account Management, Inventory Management, Customer Service, Management, Warranty, Gross Profit, Automotive Sales..., Sales Operations, Aftersales, Purchasing, Market Planning, Marketing, Business Strategy, Lead Generation, Training, F, CRM, Dealer Track, Online Marketing, Recruiting, Dealer Operations, Pre-owned, Dealer Network..., Finance, Automotive Repair, Selling, Pricing
Education
Arizona State University 1973 — 1978
accounting, bus. mgt acct.
CARL HAYDEN HIGH SCHOOL 1969 — 1973
COLLEGE PREP
Gil's Auto Sales February 2008 - Present
BILL HEARD ENTERPRISE 2001 - 2010
Bill Heard Chevrolet July 2006 - September 2008
Bill Heard Chevrolet June 2001 - June 2006
Skills
Sales Management, Management, Finance, Sales, Team Leadership, Marketing Strategy, Warranty, Sales Process, Strategic Planning, Retail, Automotive, Customer Satisfaction, Vehicles, HTML, Business Strategy, Merchandising, Automobile, Automotive Aftermarket, New Business Development, Forecasting, Marketing, Customer Service, Negotiation, Account Management, Investment Properties, Dealer Management, Team Building, Business Planning, Customer Retention, Budgets, Inventory Management
Education
Troy University 1974 — 1976
Business Administration and Management, General
marinemax February 2005 - Present
Marine Max February 2005 - Present
US Army Corps of Engineers 1986 - 2010
Bill Heard Chevrolet January 2002 - January 2005
Skills
Sky Diving, Sailing, Power Boating, Operations Management, Contract Negotiation, Team Building, Process Scheduler, Team Leadership, Sales Management, Negotiation, Sales, Boating, Event Management, Logistics, Forecasting, Business Development, Skydiving, Shipping, Project Management, Marketing Strategy, Maritime, Business Strategy, Leadership, Account Management, Pricing, Management, Budgets, New Business Development, Marketing, Sales Operations, Inventory Management, Selling, Strategic Planning, Customer Satisfaction, Project Planning, Customer Service, Business Planning, Direct Sales, Boat, Public Relations, Purchasing, Training, Transportation, Sales Process, Retail, P&L Management, Yachting, Start-ups, International Sales, International Business
Education
Texas A&M University 1980 — 1986
BS, ENGINEERING
Texas A&M University 1980 — 1986
BS, Civil Engineering
Three C'S Youth Project August 2013 - Present
BMO Harris Bank February 2015 - Present
Mount Pleasant Church December 2010 - Present
Tom Jones Ford January 2014 - December 2014
Buckeye Valley Chamber of Commerce May 2013 - January 2014
The Re-De-Fined Project April 2010 - January 2014
Scottsdale Area Chamber of Commerce October 2008 - April 2010
Driven2Help (networking) March 2008 - September 2008
Bill Heard Chevrolet February 2008 - May 2008
TCF Bank November 2007 - January 2008
Skills
Fundraising, Training, Leadership, Program Development, Community Development, Nonprofits, Public Speaking, Business Networking, Small Business, Community Outreach, Philanthropy, Networking, Marketing Communications, Sales, Volunteer Management, Motivational Speaking, Strategy, Team Building, Coaching, Management, Entrepreneurship, Event Planning, Social Media, Program Management, Social Networking, Workshop Facilitation, Career Counseling, Conflict Resolution, Marketing, Public Relations, Event Management, Recruiting, Strategic Planning, Leadership Development, Organizational..., Grant Writing, Project Planning, Finance, Selling Skills, Youth Development, Staff Development, Time Management, Personal Branding, Inspirational Speaking, Youth Leadership, Youth Ministry, Strategic Partnerships, Collaborative Problem..., Board Development, Grants
Education
University of Phoenix 2011 — 2013
Southern Illinois University, Carbondale 1994 — 1998
LANDERS MCLARTY DODGE CHRYSLER JEEP INC May 2013 - Present
Bill Heard Chevrolet February 1994 - September 1999
Skills
Sales Process, Vehicles, Customer Retention, Sales, Profit, Management, Automobile, Negotiation, Customer Satisfaction, Automotive Aftermarket, Dealers, Automotive
Education
Alabama Agricultural and Mechanical University 1980 — 1984
computer science
Shepherd Brokers .com Real Estate October 2006 - Present
Bill Heard Chevrolet 1977 - 2005
Landmark Chevrolet 1984 - 1991
Skills
Single Family Homes, Sellers, Short Sales, First Time Home Buyers, Listings, Rentals, New Homes, Investors, Selling, Real Estate, New Home Sales, Buyers, Buyer Representation, Real Estate Transactions, FHA, REO, Condos, Relocation, Foreclosures, Investment Properties, Luxury, Contract Negotiation, ABR, Referrals, Real Estate Economics, Property Management, Mortgage Lending, Move Up Buyers, Commercial Real Estate, Apartments, Residential Homes, Seller Representation, Seniors, SFR, Marketing, Real Property, Negotiation, Income Properties, HUD, Relocation Buyers, Townhomes, Vacation Homes, e-PRO, Resellers, Listing Homes, National Association of..., Property, First Time Home Sellers, Council of Residential..., Home Staging
Education
Columbus State University 1973 — 1977
Chipfixer Auto Glass LLC January 2007 - Present
Clean View Auto Glass February 2003 - November 2006
The Vision Auto Glass October 2001 - February 2003
Bill Heard Chevrolet 2001 - 2003
Bill Heard Chevrolet 2001 - 2003
Bill Heard Chevrolet 2001 - 2003
Bill Heard Chevrolet 2001 - 2003
Bill Heard Chevrolet 2001 - 2003
Casslor Holdings LLC February 1999 - October 2001
First Asset Management 1993 - 1994
Skills
Fundraising, Strategic Planning, Mergers, Customer Satisfaction, Problem Solving, Customer Relations, Asset Management, Operations Management, Budgeting, Process Improvement, P&L Management, Manufacturing, Business Strategy, Business Planning, Budgets, Customer Service, Start-ups, Marketing Management, Sales, Marketing, Mergers & Acquisitions, Business Development, Coaching, Finance, Public Speaking, Training, Product Development, Leadership Development, Forecasting, Negotiation, Strategy, Nonprofits, Management, Contract Negotiation, Team Building, Leadership
Education
Arizona State University - W. P. Carey School of Business 2000 — 2002
MBA
UCF
Hotel and Restaurant Management
413 Insurance Services, LLC January 2006 - Present
InsureExpress 2004 - 2006
Southwest Dealer Services 2003 - 2004
Bill Heard Chevrolet 2002 - 2003
GE Capital IT Solutions 1998 - 2000
IBM 1993 - 1997
The Reynolds and Reynolds Company 1986 - 1993
Skills
Commercial Insurance, Insurance, Property & Casualty..., Leadership, Sales, Umbrella Insurance, Underwriting, Workers Compensation, Health Insurance, New Business Development, Legal Liability, Disability Insurance, Professional Liability, Commercial Lines, Casualty, Liability, Homeowners, General Insurance, Term Life Insurance, Marketing, Casualty Insurance
Education
Wright State University 1983 — 1984
Eastern Kentucky University 1982 — 1983
Marketing
Centerville 1979 — 1982
High School Diploma
Bingham Development January 2005 - Present
Sales Management January 1985 - December 2012
Bill Heard Chevrolet June 2001 - November 2007
Bill Heard Chevrolet June 1997 - June 2001
Alcan Rolled Products March 1988 - May 1997
Skills
Investors, Investment Properties, Real Estate Transactions, Negotiation, Real Estate, Real Estate Development, Investments, Property Management, Entrepreneurship, New Business Development, Residential Homes, REO, Sales Management, Start-ups, Commercial Real Estate, Marketing Strategy, Short Sales
Education
Eastern Kentucky University 1981 — 1985
Bachelor of Business Administration (BBA), Management and Economics
AutoNation Chevrolet Airport June 2015 - Present
AutoNation Nissan April 2014 - Present
Cherokee Hyundai Kennesaw August 2013 - December 2013
Cherokee Ford of Woodstock November 2011 - May 2012
Wynn Buick GMC August 2011 - November 2011
Bill Heard Chevrolet May 2001 - September 2008
Bill Heard Chevrolet May 2001 - September 2008
Skills
Budgets, Vendor Management, Business Development, Management, Customer Service, Public Relations, Employee Relations, Marketing, CRM, Human Resources, Negotiation, Training, Automotive, Time Management, Sales, Retail
Education
University of Central Florida 1996 — 2000
Bachelors, Communications
Henderson Kia Mazda June 2015 - Present
Zurich North America January 2013 - June 2015
Cool Cat Productions, LLC December 2008 - December 2012
Penske Automotive Group/Lexus of Chandler August 2011 - May 2012
Jones Auto December 2008 - November 2009
Berge Ford October 2002 - October 2008
Bill Heard Chevrolet October 2000 - October 2002
Lou Grubb Chevrolet, Lou Grubb Saturn, Phoenix October 1997 - September 2000
Saturn of Orem May 1996 - September 1997
Crash Master/Car Master January 1990 - January 1996
Skills
Sales Management, Automotive, Sales Process, Music Industry, Sales, Foreign Languages, Computers, Music Production, Account Management, Advertising, Automobile, Business Development, CRM, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Management, Marketing, Marketing Strategy, Negotiation, Selling, Social Media Marketing, Training
Education
Brigham Young University 1986 — 1993
B.A, Communications
Timpview High School
Newton Nissan South December 2013 - Present
Victory Nissan South July 2012 - January 2013
Gary Mathews CDJR March 2012 - June 2012
Alexander Automotive Group May 2007 - February 2012
Bill Heard Chevrolet June 2000 - January 2007
Skills
Automobile, Automotive, Sales Process, Customer Retention, Dealers, Customer Satisfaction, Sales Management, Automotive Aftermarket, Vehicles, Account Management, New Business Development, Profit, Negotiation, Team Building, Strategic Planning, Customer Service, Budgets, Advertising, B2B, Marketing, Dealer Management, Warranty, Reynolds, Finance, Sales, Parts, Forecasting, Pricing, Sales Operations, Inventory Management, Retail
Education
Motlow State Community College 2000 — 2001
Computer Science
Oakland High School 1994 — 1999
CSC ServiceWorks January 2014 - Present
Mac-Gray Services May 2013 - December 2013
Garda Cash Logistics May 2011 - February 2013
Garda Cash Logistics January 2008 - May 2011
Bill Heard Chevrolet 2004 - 2006
Bill Heard Chevrolet 2001 - 2004
Skills
Operations Management, Logistics, Transportation, Process Improvement, Income Statement, Physical Security, Team Building, Transportation..., Warehousing, Vendor Management, Logistics Management, Account Management, Inventory Management, Loss Prevention, Sales Management, Retail, Security, P&L, Customer Satisfaction, Supply Chain Management, Sales, Inventory Control, P&L Management, Training
Education
Seminole Community College 2003 — 2003
Certificate, Basic Law Enforcement
Deltona High School 1998 — 2000
Diploma, General
C5 Fabrication LLC June 2014 - Present
Laser Construction September 2012 - November 2014
Shred-it February 2012 - December 2012
State Farm Insurance April 2004 - September 2005
Bill Heard Chevrolet March 2003 - July 2005
Skills
Sales, New Business Development, Insurance, Time Management, Account Management, Sales Management, Contract Negotiation, Negotiation, Team Building, Cold Calling, Direct Sales, Strategic Planning, Business Development, Customer Service, Management, Marketing, Budgets, CRM, Customer Retention, Marketing Strategy, Customer Satisfaction, Business Strategy, Team Leadership, Project Planning
Education
University of Alabama 2005 — 2008
Business Admin/ Sales, Sales & Marketing
Snead State Community College 2004 — 2005
Associates Degree, Business Administration
Larry H Miller Group November 2008 - Present
Larry H. Miller Nissan Mesa November 2008 - Present
Heard Chevrolet (formerly Classic Chevrolet) June 1998 - October 2008
Bill Heard Chevrolet 1998 - 2008
Rocky Mountain Motor Company / Premier Motor Cars of Santa Fe April 1996 - June 1998
Nissan January 1988 - January 1996
Albuquerque Nissan January 1984 - January 1988
Houston County Hospital January 1978 - January 1982
National Security Agency January 1976 - January 1978
Skills
General Ledger, Payroll, Financial Reporting, Accounting, Profit, Operations Management, Budgets, Strategic Planning, Pricing, Microsoft Office, Account Reconciliation, Retail, Management, Purchasing, Accounts Payable, Analysis, Financial Statements, Financial Analysis, Automotive, Cash Management, Forecasting, Account Management, Accounts Receivable, Business Planning, Invoicing, Automobile, Reynolds, Finance, Managerial Finance, Inventory Management, Bank Reconciliation, Cash Flow, ADP Payroll, Bookkeeping, Vehicles, Customer Satisfaction, Internal Controls, Warranty, P&L, Process Improvement, Dealers, Payroll Taxes, Parts, Gross Profit, Team Building
Education
Andover High School
High School Diploma, Business / Accounting
Anne Arundel Community College
business and accounting courses
New Horizons Computer Learning Center
Turpin Chevrolet August 2015 - Present
Bridgestone Americas April 2014 - August 2015
Quad Cities Automotive Group July 2012 - November 2013
Riverside Automotive Group January 2011 - May 2012
Bob Eriksen Chevrolet Buick January 2010 - November 2010
Green Chevrolet Chrysler February 2009 - January 2010
Bill Heard Chevrolet January 2007 - March 2008
Lujack's Northpark Auto Plaza September 2002 - October 2006
David Stanley Auto Group May 2001 - September 2002
ASC Retail Consulting (an ADP Company) January 1998 - April 2001
Skills
Team Building, Executive Management, Profitable, Accounting, Expense Management, Parts, Automotive, Warranty, Automobile, Vehicles, Customer Satisfaction, Automotive Aftermarket, Dealers, Profit, Automotive Repair, Process Improvement, Sales Management, Retail, Customer Retention, Sales, Marketing, Inventory Management, Pricing, Purchasing, Sales Process, Gross Profit, Dealer Management, Automotive Electronics, Forecasting, Spare Parts, Motorsports, Suspension, Tires, Brake, Leadership, Management, Powertrain, Automotive Parts, Fleet Management, Operations Management, New Business Development, Negotiation, Customer Service, Sales Operations, Account Management, Strategic Planning, B2B, Business Planning, Training, Marketing Strategy
Education
University of Florida
Mechanical Engineering
Tennessee Technological University
Aeronautical Engineering
Broward College
General Studies
Marathon Petroleum Company June 2010 - Present
Marathon Petroleum Company September 2008 - June 2010
Bill Heard Chevrolet June 2007 - August 2008
Ohio Northern University February 2008 - May 2008
Skills
Matlab, AutoCAD, Programming, C++, Microsoft Office, German, Packaging, Consulting, Shipping, Distribution Center..., Pro Engineer, Mechanical Engineering, Project Engineering, Maintenance & Repair
Education
Ohio Northern University 2006 — 2010
Bachelor of Science, Mechanical Engineering
Mentor High School 2003 — 2006
ACN May 2008 - Present
inVentiv Health September 2007 - December 2008
ANDREW M. HULL ATTORNEY AT LAW June 2006 - August 2007
BILL HEARD CHEVROLET February 2005 - June 2006
ROYS December 2002 - December 2004
Education
Arizona State University West
Bachelor's of Science Degree, Global Business -marketing
Community Toyota September 2015 - Present
Star Toyota March 2013 - Present
Frontier Transport June 2012 - November 2012
Bulkmatic Transport Company January 2008 - June 2012
H.O. Wolding, Inc.® January 2005 - January 2008
Bill Heard Chevrolet August 2003 - November 2004
Minor Hill Hardware and Farm Supply October 2001 - August 2003
Progressive Insurance 2000 - 2001
Indian Creek Insurance Auto Salvage Center 1989 - 1999
Beowulf Corporation 1985 - 1989
Skills
Managed facility with..., Proven ability to reach..., Administered a quality..., Worked hand and hand..., Successfully completed..., Professional Driver..., Automotive, Automotive Repair, Customer Service, Event Management, Logistics, Marketing, Microsoft Office, Outlook, Sales, Social Media, Trucking, Customer Satisfaction, Training, Team Building, Sales Management, Purchasing, Inventory Control, Inventory Management, Management, Process Improvement, Forecasting, Time Management
Education
University of Alabama 1980 — 1985
Graphic Communications
Chase October 2013 - Present
Bill Heard Chevrolet March 2007 - October 2008
Express Clothing Store February 2006 - February 2007
Skills
Data Entry, Customer Service, Sales, Credit, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Outlook, Management, Finance, Communication, Team Building, Financial Analysis, Public Speaking, Social Media
Education
Texas Southern University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Finance
Houston Community College 2008 — 2012
Associate of Arts (AA), Accounting and Business/Management
Paychex April 2011 - Present
Paychex December 2005 - April 2011
Bill Heard Chevrolet April 2001 - June 2005
United States Army National Guard June 1993 - June 2003
Skills
Account Management, New Business Development, Salesforce.com, Office Management, Sales, Payroll, Benefits Administration
Education
American InterContinental University 2007 — 2008
Associates, Business Administration
Oxford Global Resources March 2014 - Present
Cenikor Foundation May 2010 - March 2014
Bill Heard Chevrolet February 2009 - October 2010
Creative Cabling &Communications November 2005 - February 2009
Skills
Non-profits, Program Development, Community Outreach, Treatment, Nonprofits, Outlook, Career Counseling, Mental Health, Leadership, Conflict Resolution, Event Planning, Public Speaking, Sales, Case Management, Leadership Development, Career Development, Social Media Marketing, Training, Fundraising, Human Resources, Coaching, Sales Management, Teaching, Psychotherapy, Team Building, Public Relations, Social Services, Interviews, Recruiting, Management, GMP, Quality Assurance, FDA, Pharmaceutical Industry, Medical Devices, CAPA
Education
The University of Texas at Arlington 2012 — 2015
Management Science
Elkins Highschool
Jim Ellis Maserati January 2013 - September 2015
Carlock Auto group 2010 - 2013
Mobile Graphics America 2007 - 2010
Group One Automotive 2004 - 2007
Bill Heard Chevrolet January 2002 - May 2004
Andy Jones Mazda-Isuzu-Suzuki April 2001 - January 2002
Nalley Acura January 1995 - June 2001
House of Imports Mercedes Benz February 2000 - April 2001
Desert Lexus January 1992 - January 1994
Toyota of El Cajon January 1984 - January 1992
Skills
Profit, Sales, Advertising, Automobile, Team Building, Retail, Customer Service, Inventory Management, Sales Management, Forecasting, Leadership, Automotive, Vehicles, Operations Management, Management, Sales Operations, Start-ups, Selling, New Business Development, Business Development, Customer Satisfaction, Marketing Strategy, Sales Process, Market Research, B2B, Customer Retention, Dealers, Business Planning, Pricing, Manufacturing, Negotiation, Competitive Analysis, Dealer Management, Automotive Aftermarket, Finance, Purchasing, Account Management, P&L, CRM, Parts, Market Planning, Product Development, Fleet Management, Direct Sales, P&L Management, Marketing, Cold Calling, Deal Closure, Sales Presentations, Lead Generation
Education
NADA Dealer Academy 1998 — 1999
General Dealership Management
Newcastle University 1968 — 1972
Bachelor of Applied Science (BASc), Education
Schlumberger June 2015 - Present
Express Energy March 2014 - June 2015
Express Energy January 2013 - March 2014
Igloo Products Corp. August 2011 - January 2013
Lightning Motors and Sports January 2010 - August 2011
Camara de Empresarios Latinos de Houston August 2008 - October 2009
Bill Heard Chevrolet September 2006 - August 2008
OYO Geospace July 2005 - June 2006
Skills
Consumer Products, Product Marketing, Product Management, Product Development, Cross-functional Team..., Pricing, Competitive Analysis, Brand Management, Market Analysis, Positioning, Consumer Goods, Sales Operations, Forecasting, Supply Chain Management, P&L Management, Strategy, Customer Insight, Retail, Trade Shows, 5S, Supply Chain, Lean Manufacturing, Budgets, Kaizen, Purchasing, Merchandising, Market Research, Sales, Manufacturing, Inventory Management, Global Sourcing, Demand Planning, Strategic Sourcing, Supply Management
Education
University of Houston 2009 — 2011
Bachelor of Arts (B.A.) cum laude, Major: Corporate Communications, Minor: International Business
Lone Star College System 2006 — 2009
Associate of Science (A.S.)
Pay Junction February 2015 - Present
World Class Automotive June 2006 - May 2009
LAWRENCE MARSHALL GMC June 2005 - June 2006
BILL HEARD CHEVROLET June 2004 - June 2005
FRED HAAS TOYOTA WORLD February 2003 - March 2004
JOE MYERS FORD August 1997 - February 2003
TIARA MOTORCOACH CORP May 1995 - July 1997
DON BOHN FORD March 1993 - May 1995
Skills
Event Planning, Event Management, Microsoft Office, Microsoft Excel, Television, Social Media Marketing, Microsoft Word, Sales Operations, Dealers, Automobile, Finance, Parts, Profit, Management, Leadership, Automotive, Sales, Coaching, Selling, Customer Service, Customer Satisfaction, Customer Retention, Sales Management, Sales Process, Training, Team Building, Automotive Aftermarket, New Business Development, Inventory Management, Vehicles, Purchasing, Negotiation, Cold Calling, Operations Management, Retail, Account Management, Marketing Strategy, Marketing, Direct Sales, Budgets, Salesforce.com, Business Development, Strategic Planning, CRM, Dealer Management, Team Leadership, Contract Negotiation, Warranty, Advertising, Automotive Repair
Education
Our Lady of Holy Cross College 1999 — 2000
Secondary Education and Teaching
Jim Keras Chevrolet October 2008 - Present
Bill Heard Chevrolet December 2004 - October 2008
Chuck Hutton Chevrolet September 1979 - December 2004
Skills
Customer Retention, Profit, Customer Satisfaction, Automotive, Inventory Management, Parts, Vehicles, Customer Service, Automobile, Automotive Aftermarket, Purchasing, Warranty, Dealer Management, Dealers, Automotive Repair, Team Building, Sales Management
Education
The University of Memphis 1980 — 1984
Bachelor's Degree, Business Administration and Management, General
Briarcrest High School 1977 — 1980
Hyundai of Athens December 2014 - Present
Gordon Chevrolet, Inc. March 2014 - December 2014
Malibu Jack's Surf Gril January 2009 - June 2013
Bill Heard Chevrolet May 2001 - January 2008
Direct/Budget car Sales March 1994 - April 2001
Mel Farr Ford January 1988 - March 1994
Skills
Entrepreneurship, Social Media, Social Media Marketing, Small Business, Marketing, Marketing Strategy, Franchising, Customer Service, Social Networking, Food, Advertising, Team Building, Event Management, Sales, Coaching, Public Speaking, Strategic Planning, Event Planning, Web Design, Restaurants
Education
Oakland University
GE Oil & Gas April 2013 - Present
Embry-Riddle Aeronautical University July 2009 - April 2013
Embry-Riddle Aeronautical University March 2007 - June 2009
Paperless Cockpit September 2005 - September 2006
Bill Heard Chevrolet May 2005 - September 2005
Douglas Aviation May 2004 - May 2005
Wilson Air Center August 2004 - March 2005
Skills
Higher Education, Aviation, Student Development, Academia, Customer Service, Critical Thinking, Marketing, Team Building, Leadership, Microsoft Office, Oracle Discoverer, PeopleSoft, People-oriented, Office Management, Aerospace, Academic Administration, Aircraft, Budgets, Distance Learning, Enrollment Management, Flights, Management, Military, Piloting, Program Management, Project Management, Staff Development, Student Affairs, Training, University Teaching
Education
Embry Riddle Aeronautical University-Worldwide 2008 — 2010
Master of Aeronautical Science, Specialization: Aviation/Aerospace Management, 4.0
The University of Memphis 2001 — 2005
Bachelor of Professional Studies, Individual Studeis with concentration in Commercial Avation
Global Imports BMW January 2008 - June 2012
Gerald Jones Automotive Group 2007 - 2007
Asbury Automotive Group 2005 - 2006
Carl Black Automotive 2004 - 2005
Bill Heard Chevrolet 2003 - 2004
Skills
Automotive Sales, Automobile, E-commerce, SEM, SEO, Automotive, Lead Generation, Sales Process, Retail, Sales Management, Internet, BDC, Dealers, Leadership, Customer Retention, Online Marketing, Customer Satisfaction, CRM, Sales Operations, B2B, Sales, Start-ups, Profit, Team Building, Marketing Strategy, Selling, Pricing, Management, Marketing, Negotiation, Advertising, Salesforce.com, Customer Information, Account Management, Customer Service, New Business Development, Digital Marketing, Sales Presentations, Online Advertising, Direct Sales
Education
Georgia State University 1981 — 1982
Computer Science
Northern Michigan University 1976 — 1978
None, Computer Science
QUIRK AUTOPARK September 2005 - Present
BILL HEARD CHEVROLET May 2005 - September 2005
McCurley Chevrolet May 2004 - May 2005
Skills
Excel, Microsoft Office, Customer Relations, Word, Inventory Management, Customer Satisfaction, Outlook, Public Relations, Sales Management, Negotiation, Customer Service
Education
Northwood University 1999 — 2003
BUSINESS, AUTOMOTIVE
Priority Payment Systems October 2008 - January 2010
First Data Corporation March 2008 - October 2008
Nova Information Systems May 2005 - March 2008
Bill Heard Chevrolet October 2004 - May 2005
Sony Music Entertainment November 2000 - June 2003
Sony Music Entertainment January 2000 - November 2000
Sony Music Entertainment August 1997 - January 2000
Sony Corporation of America November 1993 - August 1997
Education
New York University 1990 — 1996
BA, Business Management
Hillsborough County Sheriffs Office May 2006 - Present
Publix September 2003 - September 2006
Bill Heard Chevrolet January 2003 - June 2003
First Data Corporation August 1999 - October 2002
Toys R Us 1995 - 1999
Skills
Automotive Sales, Customer Service, Customer Relations, Microsoft Office, Word, Dealers, Public Speaking, Process Improvement, Customer Satisfaction, Microsoft Word, Program Management, Team Building, Management, Operations Management, Training, Leadership, Emergency Management, Public Safety, Law Enforcement, Police
Education
Connecticut Schools of Broadcasting 2003 — 2003
Certificate, TV/Radio
Broward Community College 1996 — 1999
Marketing/Marketing Management, General
Derive Systems March 2010 - Present
Cycle World of Daytona October 2008 - March 2010
Bill Heard Chevrolet February 2002 - October 2008
Skills
Sales Management, Racing, Motorsports Marketing, Automotive, Product Development, Sales, Marketing, New Business Development, Advertising, Automotive Service..., Event Management, Event Planning, Motorcycle Industry, Customer Service, Management, Dealer Management, Negotiation, Purchasing, Social Media Marketing, Marketing Strategy, Automobile, Team Building, Strategic Planning, Parts, Business Strategy, Vehicles, Product Marketing, Customer Satisfaction, Account Management, B2B, Retail, Business Planning, Automotive Parts, Contract Negotiation, Powertrain, Product Management, Dealers, Automotive Repair, Sales Operations, Automotive Electronics, Profit, Automotive Engineering, Email Marketing, Inventory Management, Truck, Motorcycle, Pricing, Forecasting, Warranty, Tires
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2004 — 2005
Harley Davidson 1936-Present
Milpitas High School 1986 — 1989
Dean McCrary KIA of Hattiesburg and Dean McCrary Imports of Mobile May 2013 - Present
Howard Weiss September 2009 - May 2013
Automotive Leasing Specialists April 2007 - September 2009
Bill Heard Chevrolet May 2003 - February 2007
Group 1 Automotive January 2000 - May 2003
Park Place Mercedes Benz March 1995 - January 2000
NorthPoint Pontiac Buick GMC January 1994 - March 1995
Dominion Motor Cars April 1988 - January 1994
Skills
Financial Reporting, Accounting, Forecasting, Financial Analysis, Cash Management, Managerial Finance, Internal Controls, Profit, Cash Flow, Budgets, Accounts Receivable
Education
Tulane University - A.B. Freeman School of Business
MBA, Accounting and Finance
University of Pittsburgh
B.A., English
Bill Heard Chevrolet intenet/sales trainingCarl GregoryAugust 1998 - May 2004
Education
Georgia Southern University 1980 — 1982
Christine's Cleaning Service August 2008 - Present
Bill Heard Chevrolet March 2006 - August 2007
US Army March 2000 - November 2005
Skills
Human resources, Leadership/communication..., Operations and finance, Small business..., Client account..., Process improvement, Staff..., Employee scheduling, Quality assurance, Consistently meet or..., Analytical skills, Multi-task management, Administrative skills, Conflict resolution, Quick learner, Computer proficient, Extremely organized, Microsoft Office
Education
University of Phoenix 2007 — 2010
Bachelors, Business Management
Bill Heard Chevrolet General ManagerLokey NissanSeptember 2004 - July 2007
Education
Florida State University 1997 — 1998
Detroit, Atlanta, New York, Boston, Philadelphia, Denver, Chicago, Memphis, Shanghai, Mexico City January 1976 - Present
Bill Heard Chevrolet June 1975 - December 1975
Skills
Negotiation, Automotive, Plannning, Strategy, Operations Management, Vehicles, Business Planning, Business Strategy, Parts, Automobile, Customer Satisfaction, Continuous Improvement, Cross-functional Team..., Profit, Automotive Aftermarket, Customer Retention, Process Improvement, Team Building, Project Planning, Leadership, Management, Sales Operations, Sales Management, Sales, Purchasing, Pricing, Powertrain, Warranty, Fleet Management, Dealer Management, Dealers, Automotive Engineering, Team Leadership, Competitive Analysis, Kaizen, Forecasting, Product Development, Root Cause Analysis, Six Sigma, Market Analysis, Inventory Management, Sales Process, Market Planning, Business Process..., Manufacturing, Supply Chain, Supply Chain Management, Lean Manufacturing, Supply Management, Global Sourcing
Education
University of North Carolina at Chapel Hill
Business, Busuness & Speech
Auto Masters January 2013 - Present
Brentwood Advertising January 2013 - Present
JOHN ALLENDER AUTOMOTIVE CONSULTING CO April 1990 - Present
CARNIVAL KIA January 2009 - July 2011
Bill Heard Chevrolet July 1993 - May 2004
Skills
Automotive, Dealers, Profit, Sales Management, Automobile, Customer Satisfaction, Sales, Customer Retention, Sales Process, Training, Vehicles, Management, Automotive Aftermarket, New Business Development, Sales Operations, Negotiation, Advertising, Inventory Management, Customer Service, B2B, Account Management, Business Planning, Parts, Team Leadership, Purchasing, Marketing Strategy, Forecasting, Retail, Strategic Planning, Cold Calling, Marketing, Operations Management, Product Development, Budgets, Coaching, Business Development, Business Strategy, Process Improvement, Market Planning, Selling Skills, Continuous Improvement, Public Speaking, Social Media, Online Advertising, Social Media Marketing, Six Sigma, Motorcycle, Manufacturing, Product Design, Team Building
Education
University of Kentucky 1974 — 1976
DNF, Political Science and Government and General business
Murray State University 1973 — 1974
Political Science and General Business Majors, Political Science
Lexington Catholic High School 1969 — 1973
grand prairie ford March 2007 - Present
Automotive Investment Group March 2007 - Present
gwinnett place ford / automotive investment group October 2005 - February 2007
bill heard chevrolet March 2001 - September 2005
Hendricks automotive group June 2003 - June 2004
nalley dodge country October 1999 - February 2001
arrington & blount ford January 1993 - September 1999
Skills
Automotive, Profit, Vehicles, Sales Management, Customer Satisfaction, Customer Retention, Automobile, Sales Process, Team Building, Automotive Aftermarket, Inventory Management, Sales Operations, Purchasing, Parts, Dealers, Dealer Management, New Business Development, Warranty, B2B, Negotiation, P&L, Forecasting, Pricing, Continuous Improvement, Selling, Marketing Strategy, Customer Service, Income Statement, Account Management, Cold Calling, Retail, Automotive Engineering, Operations Management, Business Planning, Fleet Management, Gross Profit, Deal Closure, Selling Skills
Education
Georgia Southern University 1984 — 1985
finance
Dekalb Community College 1982 — 1984
general studies
hayesville high school 1978 — 1982
college prep
LANDERS AUTO GROUP MEMPHIS June 2008 - Present
Landers Memphis Auto Group June 2008 - Present
LANDERS DODGE January 2002 - June 2008
Bill Heard Chevrolet March 2002 - January 2003
Abitibi Bowater 1989 - 2002
Bowater 1989 - 2002
Education
Grenada High School 1968 — 2017
Mississippi State University 1981 — 1984
Chemistry
Mercedes-Benz USA July 2015 - Present
Mercedes-Benz of Buckhead April 2008 - June 2015
Bill Heard Chevrolet November 2002 - March 2008
Skills
Sales Management, Sales Process, Team Building, Customer Satisfaction, Negotiation, Vehicles, Automobile, Business Strategy, Automotive, New Business Development, Profit, Customer Service, Customer Retention, Automotive Aftermarket
Education
Kennesaw State University - Michael J. Coles College of Business
MBA
Vanderbilt University
Best Direct Marketing Group April 2011 - Present
Bob Rohrman Auto Group 2009 - 2011
Bill Heard Chevrolet 2004 - 2009
Bob Rohrman Auto Group 2002 - 2004
Skills
Automotive, Automotive Aftermarket, Profit, Customer Satisfaction, Customer Retention, Sales Management, Direct Marketing, Lead Generation, Managed Sales Events, Business Development, Financial Performance..., Process Improvement, New Business Development, Lean Manufacturing, Automobile, Vehicles, Sales, Marketing, Sales Process
Education
Quincy University 1993 — 1996
BA, Business
IIT Stuart School of Business
Marketing Analytics and Communications
Brother International Corporation November 2008 - Present
Flextronics February 2004 - October 2008
Bill Heard Chevrolet January 2003 - January 2004
Federal Express January 1997 - January 2003
Education
The University of Memphis
BA, MIS
NAPCO July 2009 - Present
Noble Logistics, Inc. October 2004 - November 2008
Bill Heard Chevrolet August 2000 - October 2004
Education
University of Alabama in Huntsville 1992 — 1999
BSBA, Marketing
power promotion&media 2005 - Present
Bill heard chevrolet 2003 - 2005
crown ford ,pa January 1998 - May 2003
Skills
Vehicles, Automotive Aftermarket, Parts, Lean Manufacturing, Manufacturing, Sales Management, Product Development, Continuous Improvement, New Business Development, APQP, Dealers, Forecasting, Six Sigma, Cross-functional Team..., Pricing, Profit
Education
NADA DEALER ACADEMY. 1998 — 1999
DEALERSHIP MANAGEMENT, NADA DEALER GRAD DAY TO DAY OPERATION .
Georgia State University 1971 — 1975
Bachelor of Business Administration (BBA), Business Administration and Management, General
Associated Industries of Florida May 2015 - Present
Southern Strategy Group Florida August 2013 - May 2015
Associated Industries of Florida February 2010 - August 2013
Bill Heard Chevrolet 2007 - 2008
Royal Caribbean Cruises, Ltd. 2004 - 2006
Skills
Event Planning, Microsoft Word, Spanish, Outlook, Team Building, Office Management, Marketing, Event Management, Community Outreach, Customer Service, Management, Social Media Marketing, Nonprofits, Public Speaking, Google Adwords, PowerPoint, Inventory Management, Microsoft Office, Editing, Administrative..., Strategic Planning, Press Releases, Travel Arrangements, Fundraising, Social Media, Microsoft Excel, Budgets, Leadership, Government, Public Relations, Social Networking
Education
Florida International University 2001 — 2006
Bachelor of Arts (BA)
Autonation July 2015 - Present
Finance Manager LaMesa RV March 2015 - Present
Berge Ford November 2014 - March 2015
Academy Mortgage Mesa AZ May 2013 - May 2014
Showase Honda December 2011 - October 2012
Courtesy Chevrolet December 2008 - November 2011
Bill Heard Chevrolet 2000 - 2008
Classic Chevrolet 1998 - 2000
Ray Korte Chevrolet 1994 - 1997
Scottsdale Acura 1991 - 1993
Skills
Purchasing, Profit, Warranty, Management, Finance, Customer Retention, Customer Satisfaction, Sales Process, Team Building, Customer Service, Vehicles, Sales, Sales Management, Retail, Pricing, Forecasting, Negotiation, Automobile, Business Planning, Reynolds, Leadership, Loans, New Business Development, Selling, B2B, Banking, Fleet Management, Inventory Management, Income Statement, Dealer Management, P&L, Operations Management, Mergers & Acquisitions, Process Improvement, Sales Operations, Competitive Analysis, Credit, Financial Analysis, Time Management, Consumer Lending, CRM, Training, Credit Analysis, Automotive, Business Development, Automotive Aftermarket, Dealers, Strategy, Marketing Strategy
Education
St Marys HS Phoenix, Maryvale HS 1980 — 1984
diploma, General Studies
Glendale Community College
Basic Skills and Developmental/Remedial Education
EnviroFocus Technologies dba Gopher Resource January 2010 - July 2014
Strang Communications Co December 2007 - January 2009
Strang Communications Co June 2006 - December 2007
Bill Heard Chevrolet November 2005 - June 2006
Daytona State College June 1998 - November 2005
Skills
Marketing, Budgets, Strategic Planning, Management, Customer Service, Facilities Management, Social Media, Microsoft Excel, Team Building, Event Planning, Six Sigma, Project Management, Public Speaking, Strategy, Change Management
Education
University of South Florida 2010 — 2011
Certificate
University of South Florida 2009 — 2009
Certificate
University of Phoenix 2008 — 2009
Certificate
Nova Southeastern University 1999 — 2003
MBA
University of Central Florida - College of Business Administration 1994 — 1996
B.S.
Dealer-FX Group, Inc May 2012 - Present
Victory Automotive Group February 2011 - May 2012
Fletcher Jones Toyota March 2008 - January 2011
Bill Heard Chevrolet 2000 - 2008
Bill Heard Chevrolet Enterprises 2000 - 2008
Skills
Automotive, Parts, Automobile, Operations Management, ASE Certified, Business Planning, Powertrain, Warranty, Wholesale, Profit, Dealers, Sales Process, Vehicles, Negotiation, Automotive Repair, Automotive Aftermarket, Gross Profit, Dealer Management, Team Building, Tires, Sales Management, Automotive Electronics, Customer Retention, Suspension, Automotive Engineering, Pricing, Process Improvement, Account Management, Automotive Parts, Inventory Management, Service Parts, Aftersales, Fleet Management, Continuous Improvement, Racing, Manufacturing, Customer Satisfaction, Forecasting, Customer Service, Truck, Retail, Steering, Inventory Control, Motorsports, Spare Parts, B2B, New Business Development, Purchasing
Education
Universal Technical Institute of Arizona Inc 1983 — 1984
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
HH Enterprises, Inc. February 2010 - Present
Aflac January 2009 - December 2009
Bill Heard Chevrolet January 1990 - September 2008
Skills
Automobile Retailing,..., Automotive, Automobile, Retail Automotive, Leadership, Business Strategy, Marketing Strategy, Business Planning, Team Building, Process Improvement, Executive Management, Entrepreneurship, Product Marketing, Retailing, Marketing, Marketing Communications, Social Media Marketing, Digital Marketing, Marketing Management, Corporate Finance, Business Development, Sales, Contract Negotiation, Strategic Alliances, Cross Functional Team..., Business Intelligence, Outsourcing, CRM, Direct Sales, Change Management, Lead Generation, Visionary, B2B Marketing Strategy, Automobile Retailing, Freight Transportation, Retail, Strategic Planning, Market Planning, Vehicles, Customer Service, Advertising, Leadership Development, Customer Retention, B2B, Sales Operations, Sales Management, Competitive Analysis, Profit, New Business Development, Selling
Education
University of Alabama 1980 — 1985
Bachelor of Science (BS), Marketing with Concentration in Consumer Behavior/ Finance
General Motors Dealer Institute 1990 — 1991
Automobile Retailing
Goethe Institut 2004 — 2006
Linguistics
Accountemps October 2008 - March 2009
Bill Heard Chevrolet August 2004 - September 2008
Manheim Auto Auctions March 1994 - October 2001
Education
Cleveland State University 1987 — 1997
BBA, Accounting
Mac Haik Automotive Group March 2006 - Present
Ray Childress Automotive Group September 2004 - March 2006
Bill Heard Chevrolet April 1997 - September 2004
Charlie Thomas Dealerships August 1989 - April 1997
KPMG Peat Marwick April 1984 - August 1989
BFI 1982 - 1984
Skills
Finance, Leadership, Automobile, Profit, Customer Satisfaction, Revenue Recognition, Automotive, Sales Management, Inventory Management, Forecasting, Negotiation, Purchasing, ADP Payroll, Team Building, Customer Service, CMA, Accounting, Financial Analysis, Working Capital..., Clutter Control, Dealers, Essbase, Microsoft Office, Financial Reporting, Retail, Cash Management, Budgets, Operations Management, Parts, International Accounting, Vehicles
Education
Baylor University 1977 — 1981
Bachelor of Business Administration (BBA), Accounting
Baylor University - Hankamer School of Business 1977 — 1981
BBA, Accounting
Social Security Administration January 2002 - Present
Social Security Administration September 2007 - September 2008
Neumann Family Services September 2007 - September 2008
Combined Federal Campaign of the National Capital Area October 2007 - February 2008
Bill Heard Chevrolet May 2001 - September 2003
Carlise Syntec January 2000 - September 2001
Skills
Government, Federal Government, Policy, Administration, Public Administration, Community Outreach, Data Entry, Conflict Resolution, Policy Analysis, Analysis, Public Policy, Program Evaluation, Supervisory Skills, Microsoft Office
Education
Moody Bible Institute 1994 — 1995
Urban Cohorts
Robert Morris University - Illinois
Business Administration and Management, General
Fountain City Realty January 2011 - Present
Incomm January 2009 - March 2013
Bill Heard Chevrolet April 2007 - March 2008
Bill Heard Chevrolet 2006 - 2007
GrayLink Wireless April 2006 - November 2006
Education
Columbus State University 2008 — 2008
Early Childhood Education
Columbus State University 2003 — 2003
ICD-9 and CPT Coding
KLA Medical 2000 — 2001
Pharmacy Technician
Columbus Technical College 1999 — 2000
Business and Office Technologies
Integrated Airline Services I assisted in the loading and unloading of freight carrying aircraft, specifically 747s and 757s. I also guided planes in to the loading/unloading area and guided planes out of that area prior to takeoff.Sales AssociateStaplesMarch 2000 - April 2004
Bill Heard Chevrolet January 2000 - March 2000
Skills
Leadership, Customer Service, Public Speaking, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Strategic Planning
Education
Bradley University 1977 — 1980
MA, Educational Administration
Grace College & Seminary 1968 — 1971
Diploma in Theology, Greek and Hebrew Exegesis and Pastoral Theology
The Citadel 1963 — 1968
BA, Modern Languages
Prestige Volkswagen of Melbourne December 2014 - Present
Absolute Hyundai July 2013 - Present
Stonebriar Chevrolet November 2011 - Present
Experian Consumer Direct March 2010 - June 2011
2008-2009 Encore Payment Systems October 2008 - April 2010
1000 Bulbs.com October 2009 - January 2010
Reliable Chevrolet January 1999 - January 2008
Huffines Chevrolet January 1997 - January 1999
Bill Heard Chevrolet January 1995 - January 1996
Eckerd Drugs January 1993 - January 1995
Skills
Customer Satisfaction, Customer Support, Customer Service, Invoicing, Customer Experience, Vendor Management, Call Center, Telephone Skills, Management, Customer Retention, B2B, Sales, Analysis, New Business Development, Security, Telecommunications, Account Management, CRM, Insurance, Program Management, Leadership, Team Leadership, Business Intelligence, Finance, Sales Management, E-commerce, Call Centers, Team Building
Education
University of Wisconsin
General Business
Milwaukee Area Technical College
Asurion December 2012 - Present
Robert Half Technology August 2012 - December 2012
Ebay Inc/You Get Shoes June 2010 - August 2012
Verizon March 2009 - June 2010
BBVA Compass Bank April 2008 - March 2009
Bill Heard Chevrolet March 2007 - April 2008
Skills
Customer Service, Employee Relations, Microsoft Office, Call Center, Customer Satisfaction, Sales, Customer Retention, Troubleshooting, Access, Software Documentation, Technical Support, Networking, Customer Experience, Project Management, CRM, Outlook, Salesforce.com, Management, Office Administration, Accounting Applications, Program Management, Recruiting
Education
Pima Community College 2009 — 2009
CERTIFICATION, A+, A
University of North Alabama 2004 — 2007
Bachelors, Business Administration; Computer Information Systems
George C Wallace State Community College-Hanceville 2002 — 2004
Associates Degree, General Business
The Larry H. Miller Group June 2013 - Present
Fairway Chevrolet September 2008 - February 2013
Bill Heard Chevrolet October 2002 - September 2008
Skills
Automotive, Sales, Customer Service, Sales Management, Customer Satisfaction, Contract Negotiation, Marketing, Strategic Planning, Leadership, Account Management, Marketing Strategy, Negotiation, Management, New Business Development, Advertising, Training, Budgets, Team Building
Education
Brigham Young University 1988 — 1992
B.A., Portuguese, Business
University of Utah 1985 — 1986
Asbury Automotive Group February 2013 - Present
Ed Voyles Automotive Group February 2012 - February 2013
Golden Isles Nissan July 2011 - January 2012
Ellis Mazda February 2009 - November 2010
Infiniti of South July 2008 - February 2009
Bill Heard Chevrolet April 2007 - June 2008
Decision One Mortgage May 2004 - April 2007
Accredited Home Lenders June 2003 - May 2004
DeNooyer Dodge November 2002 - May 2003
VanTuyl Automotive Group Marietta/Gwinnett April 2001 - June 2002
Skills
Coaching, Mentoring, Organizational..., Profit, Customer Satisfaction, Loans, Sales Management, Credit, Negotiation, Automobile, Team Building, Forecasting, Customer Relations, Strategic Planning, Account Management, Customer Service, Management, Sales, Training, Leadership, Automotive, Customer Retention, Sales Process, New Business Development, Sales Operations, Vehicles, Automotive Aftermarket
Education
Siena College 1987 — 1990
Bachelor of Business Admin, Accounting
Siena College 1987 — 1990
Bachelors, Accounting
Athens Chevrolet January 2015 - Present
Bill Holt Chevrolet of Canton July 2014 - Present
Andean Chevrolet July 2012 - July 2014
Jim Ellis Automotive Dealerships June 2006 - June 2011
TOM JUMPER CHEVROLET January 2001 - June 2006
bill heard chevrolet 2001 - 2006
LIBERTY CORPORATE SERVICES INC September 1984 - December 2001
U.S. Secret Service December 1985 - December 1987
U.S. Secret Service 1985 - 1987
Skills
Automobile, Vehicles, Sales Management, Dealers, Profit, Customer Retention, Warranty, Automotive Aftermarket, Gross Profit, Reynolds, New Business Development, Inventory Management, Dealer Management, Automotive, Parts, Customer Satisfaction, Sales Process, Retail, Sales, Automotive Sales..., B2B, Selling, Purchasing, Advertising, Inventory Control, Selling Skills, Management, Team Building, Operations Management, Account Management, Deal Closure, Negotiation, Tires, Forecasting, Sales Operations, Customer Service, Finance, Marketing Strategy, Pricing, Automotive Repair, Cold Calling, Market Planning, Lead Generation, CRM, Competitive Analysis, Income Statement, Direct Sales, Aftersales, Automotive Parts, Fleet Management
Education
Dekalb Community College 1984 — 1985
ASSOCIATE, BUSINESS
SUZUKI MOTOR OF AMERICA,INC August 2007 - Present
Indicar of Daytona June 1995 - October 2004
Bill Heard Chevrolet October 2003 - May 2004
Skills
Automobile, Automotive Aftermarket, Sales Management, Vehicles, Parts, Automotive, Customer Satisfaction, Customer Service, Dealer Management, Continuous Improvement, Negotiation, Team Building, Powertrain, Profit, Automotive Repair, Product Development, Dealers, Warranty, Customer Retention, Operations Management, Automotive Electronics, Brake, Automotive Engineering, Pricing, Sales Process, Purchasing, Inventory Management, Kaizen, Manufacturing, Inventory Control, Retail, Forecasting, Sales Operations, Process Improvement, Automotive Parts, Fleet Management, Aftersales, Market Planning, Competitive Analysis, Quality Management, Business Planning, Sales, Spare Parts, Account Management, Budgets, Training, Cross-functional Team..., Tires, Management, Selling
Education
Seminole Community College 1982 — 1985
Business Administration and Management, General
MID FL TECH 1976 — 1977
AUTOMOTIVE, Technical
Courtesy Toyota August 2011 - Present
HSN October 2008 - August 2011
Bill Heard Chevrolet May 2003 - September 2008
Skills
Customer Service
Education
Strayer University 2008 — 2011
Associate of Arts (AA), Business Administration
Georgia Military College-Milledgeville Campus
Elder Ford of Tampa August 2015 - Present
Tampa Honda August 2014 - November 2014
Autonation Toyota Pinellas Park February 2011 - July 2014
VanTuyl Enterprises January 2007 - November 2009
AutoWay Chevrolet March 2006 - June 2007
Bill Heard Chevrolet 2003 - 2006
Ernie Haire Ford 1999 - 2003
Bill Graham Ford 1989 - 1999
Skills
Leadership, Management, Sales Management, Automotive, Customer Satisfaction, Sales Process, Sales, Profit, Vehicles, Customer Retention, Automobile, Sales Operations, B2B, Dealers, Automotive Aftermarket
Education
New Mexico State University 1983 — 1986
Bachelors, Sociology
APPROVED AUTO SALES May 2005 - Present
BILL HEARD CHEVROLET July 2001 - December 2003
BILL HEARD CHEVROLET April 2001 - July 2001
Skills
Marketing, Sales, Automotive, Sales Management, Advertising, Business Development, Business Strategy, Marketing Strategy, Negotiation, New Business Development, Recruiting, Strategic Planning, B2B, Budgets, Contract Negotiation, Customer Satisfaction, Automobile, Customer Service, Team Building
Education
Kansas State University 1983 — 1985
Bs, Civil engineering
Florida Department of Children and Families September 2013 - Present
Boom Digital Satellite July 2010 - September 2011
Edouard de Paris Salon June 2006 - May 2008
R-G Premier Bank July 2005 - June 2006
Public Works Department September 2003 - June 2005
Bill Heard Chevrolet April 2002 - November 2002
ACSS November 1992 - November 1998
Skills
Social Media, Photography, Public Relations, Event Planning, Art, Event Management, Public Speaking, Microsoft Office, Teaching, Microsoft Excel, Customer Service, Team Building, Retail, Facebook, Social Networking, Sales, Coaching, Management, Marketing Strategy, Strategic Planning, Research
Education
Universidad del Sagrado 1992 — 1996
Bachelor, Communications
University of Puerto Rico 1987 — 1989
General Studies
Texas Veterans Commission October 2013 - Present
Texas Veterans Commission December 2011 - September 2013
Texas Veterans Commission February 2008 - December 2011
Bill Heard Chevrolet August 2006 - February 2008
Texas Veterans Commission August 2004 - August 2005
Talent Tree January 2003 - July 2004
ICM - International Community Marketing October 2002 - January 2003
Memco July 2002 - October 2002
US Navy March 1993 - September 2000
Skills
Job Development, Resume Writing, Sales, Customer Service, Assessment Skills, Interviewing Skills, Veterans Benefits, Job Search Strategies, Community Outreach, Military Experience, Military Logistics, Military Operations, Team Leadership, Case Management Services, Workforce Development, Job Search, Government, Job Coaching, Policy, Career Counseling, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office Xp, Microsoft Office 2007, Office 2010, Internet Explorer, Facebook, Wage & Hour, Labor Market, Job Search Advice, Leadership Development, Enrichment, Military, Case Managment, Training, Supervisory Skills, Security Clearance, System Administration, Veterans, Analysis, Employee Benefits, Recruiting, Conflict Resolution, Human Resources, Leadership, Interviews, Career Development, Employee Relations
Education
San Jacinto College 2005 — 2008
Associates of Applied Science, Accounting
San Jacinto College 2004 — 2005
Certificate of Technology, Real Estate
Kashmere High School 1988 — 1992
High School Diploma
LINN Energy, LLC March 2014 - Present
Constellation May 2013 - March 2014
KPMG October 2010 - May 2013
CMC Construction Services June 2008 - April 2010
Bill Heard Chevrolet May 2004 - September 2008
Skills
Accounting, Excel, Audit, Auditing, Microsoft Excel, SEC filings, General Ledger, CPA, Financial Accounting, GAAP, Sarbanes-Oxley Act, US GAAP
Education
University of Houston 2009 — 2010
MS, Accountancy
University of Houston 2005 — 2009
BBA, Accounting, Summa Cum Laude
Lowe's Companies, Inc. August 2014 - Present
Gap Inc September 2009 - January 2010
1st Cerebral Palsy of New Jersey September 2007 - September 2008
Bill Heard Chevrolet February 2004 - May 2007
World Ford July 2003 - February 2004
Skills
Customer Service, Coaching, Public Speaking, Business Planning, Community Outreach, Management, Microsoft Office, Microsoft Excel, Strategic Planning, Business Strategy, Marketing, Outlook, Leadership, Microsoft Word, Management Consulting, PowerPoint
Education
Livingstone College 1997 — 2001
Passaic County Community College 1995 — 1998
Liberal Arts
Passaic High School
Passaic High School
craig alan inc March 2011 - Present
sma alliance January 2011 - January 2013
bill heard chevrolet January 1999 - September 2008
bill heard chevrolet January 1999 - September 2008
Skills
Customer Satisfaction, Leadership, Management, Business Development, Automobile, Training, Marketing, Automotive, Retail, Budgets, Sales Management, Customer Retention, Customer Service, Sales Process, Automotive Aftermarket, Dealers, Profit, Teamwork, Vehicles, Dealer Management, Sales Operations, Reynolds & Reynolds, Market Planning, Operations Management, Negotiation, New Business Development, Competitive Analysis, Account Management, B2B, Team Building, Pricing, Marketing Strategy, Parts, Business Strategy, Sales, Forecasting, Automotive Sales..., CRM, Cold Calling, Deal Closure, Automotive Repair, Direct Sales, Fleet Management, Inventory Management, Income Statement
Education
University of Florida 1980 — 1982
winston churchill hs 1976 — 1980
high school diploma, general studies
Moreira Team Mortgage July 2015 - Present
SMART Payment Plan October 2014 - Present
Policy Online May 2011 - Present
Towbin Dodge February 2009 - May 2011
Bill Heard Chevrolet June 1986 - October 2008
Skills
Mortgage Banking, Loan Origination, Loans, Refinance, Mortgage Lending, FHA, Investment Properties, REO, Real Estate, USDA, Short Sales, Residential Mortgages, Finance, Credit Analysis, Credit, Sales Management, Selling, Real Estate Financing, Residential Homes, Sellers, Loss Mitigation, Foreclosures, HUD, First Time Home Buyers, Underwriting, Microsoft Office, Construction Loans, Real Estate Economics, Oil/Gas, Consultative Selling..., Referrals, Investors, Commercial Mortgages, Banking, Funding, Rates, Commercial Lending, Real Estate Transactions, Customer Service, Management, Single Family Homes, FHA Financing, VA Loans, Relocation, Condos, Investments, Marketing, Financial Services, Sales, Tap dancing knife...
Education
The College of William & Mary in Virginia 1989 — 1991
Master of Business Administration (MBA), Banking and Financial Support Services, 3.65
University of Georgia - Terry College of Business 1985 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.750
Sunrise Chevrolet Buick GMC December 2008 - Present
Bill Heard Chevrolet March 2000 - September 2008
Skills
GM Certified Service..., Volvo White GMC..., Cummins Certified..., Warranty, Customer Retention, Vehicles, Customer Service, Automobile, Customer Satisfaction, Automotive
Education
Austin Peay State University 1991 — 1993
Associates, General Studies
Battleson’s Floor to Ceiling June 2004 - December 2010
Clare’s Diesel May 2003 - May 2004
Diamond Glass September 1996 - May 2001
Broadway Ford August 1995 - August 1996
Ermal’s Auto Body September 1994 - August 1995
Bill Heard Chevrolet May 1990 - September 1994
Sam White Oldsmobile February 1988 - May 1990
Education
Idaho State University 2001 — 2003
Studied Math, English, History, and general education
Landers McLarty Chevrolet January 2000 - Present
Bill Heard Chevrolet January 2002 - September 2008
Skills
Parts, Automobile, Automotive Aftermarket, Vehicles, Warranty, Automotive, Purchasing, Reynolds, Automotive Parts, Dealers, Sales Operations, Profit, Automotive Repair, Customer Retention, Tires, Customer Satisfaction, Dealer Management, Powertrain, Aftersales
Education
Southwest Texas State University 1964 — 1966
N/A, Business Administration and Management, General
Texas Direct Auto November 2010 - September 2011
BSP Marketing April 2010 - July 2010
Sterling McCall Acura February 2009 - March 2010
Bill Heard Chevrolet August 2006 - September 2008
Education
University of Houston 2012 — 2014
Houston Community College 2008 — 2012
Aldine High School
High School Diploma, Business Administration
Driveline Retail Services April 2012 - Present
Columbus Regional Healthcare System March 2005 - June 2006
Bill Heard Chevrolet June 2004 - March 2005
Skills
Customer Service, Data Entry, Inventory Management, Sales
Education
Rivertown School of Beauty Barber Skin Care and Nails 2001 — 2002
Troy State University