CSG Systems
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, Colorado, United States Revenue: 752.5 million USD (2015) CEO: Bret C. Griess Subsidiaries: CSG Systems Inc, Intec Telecom Systems,
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CSG Systems Employees
TeleTech January 2014 - Present
Amdocs October 2012 - December 2013
Amdocs January 2010 - October 2012
EMC October 2007 - January 2010
CSG Systems 1997 - 2007
Evans & Sutherland 1985 - 1990
Skills
Broadband, Customer Relations, Professional Services, Solution Selling, SaaS, Managed Services, Cloud Computing, Contract Negotiations, Direct Sales, Telecommunications, OSS, Billing Systems, Customer Experience, Account Management, Sales Management, Sales Operations, Salesforce.com, Data Center, RFP, Integration, Strategy, Strategic Partnerships, Selling, Call Centers, Contract Negotiation
Education
Colorado State University 1981 — 1985
Bachelor of Science (BS), Mechanical Engineering
University of Utah 1991 — 1993
Master of Science (MS), MBA
The Walt Disney Company, Imagicademy Division August 2015 - September 2015
The Walt Disney Company July 2014 - August 2015
Avery Dennison September 2013 - April 2014
Strategic Health Solutions February 2012 - August 2013
Douglas Omaha Technology Commission (DotComm.org) October 2007 - February 2012
ConAgra Foods September 2004 - July 2007
CSG Systems January 1998 - September 2004
AGP Pet Foods - Omaha, NE July 1994 - January 1998
AG Processing - Omaha, NE July 1992 - July 1994
ConAgra Foods 1987 - 1990
Skills
HTML, Dreamweaver, PHP, Flash, Adobe Acrobat, CSS, Adobe Creative Suite, Illustrator, InDesign, jQuery, Premiere, JavaScript, Python, Joomla, ASP.NET, AJAX, WordPress, Graphic Design, Web Design, HTML 5
Education
Bellevue University 2005 — 2008
Bachelor Degree, Computer Graphic Web Design
Metro Community College 1999 — 2004
Associates Degree, Computer Programming
LifeWatch June 2011 - Present
InRule Technology January 2011 - May 2011
InRule Technology October 2009 - March 2011
CSG Systems January 2007 - November 2009
Ameripay Corporation 2003 - January 2007
Nice Systems 1998 - 2003
Skills
WCF, Agile Methodologies, .NET, Microsoft SQL Server, C#, Software Engineering, Software Development, Visual Studio, Scrum, Object Oriented Design, Test Driven Development, LINQ, Software Design, Web Services, SQL, Cloud Computing, Integration, Web Applications, Software Project..., Enterprise Software, SOA, SaaS, Databases, Design Patterns, Subversion, OOP, Architecture, Test Automation, T-SQL, Agile Project Management, Enterprise Architecture, System Architecture, SDLC, Distributed Systems, UML, Web Development, Solution Architecture, Project Management, Database Design, Cross-functional Team..., JIRA, Business Analysis, Mobile Devices, Quality Assurance, Multithreading, Git, XML, Product Management, Requirements Analysis, Process Improvement
Education
Netanya Academic College
Bachelor’s Degree
Polycom July 2015 - Present
Cadence Health September 2012 - June 2015
Walgreens April 2012 - September 2012
OPW Fuel Management Systems April 2011 - April 2012
DuPage County Sheriff's Office October 2010 - April 2011
SmartSource Technical Staffing Solutions August 2010 - October 2010
CSG Systems February 2010 - August 2010
IntelliSuite Technologies January 2008 - February 2010
Click Commerce May 2007 - December 2007
Cyborg Systems/Hewitt Associates 2001 - 2007
Skills
Citrix Metaframe, Project Management, Active Directory, SharePoint, Visio, Microsoft Office, Citrix, Team Leadership, Vendor Management, Windows, Firewalls, Virtualization, Windows Server, Data Center, Process Improvement, Networking, Software Implementation, Project Planning, XP, Unix, Security, Information Technology, Microsoft SQL Server, Troubleshooting, Integration, Software Project..., PMP, System Deployment, Software Documentation, IT Management, Business Analysis, VMware, Hyper-V, System Administration, Network Security, IT Strategy, Access, TCP/IP, Computer Hardware, Help Desk Support, Disaster Recovery, Microsoft Exchange, Servers, Cisco Technologies, VPN, Technical Support, Operating Systems, Network Administration, IT Service Management, Databases
Education
University of Illinois at Chicago 2014 — 2016
Master's Degree, Master of Science-Health Informatics
College of DuPage
University of Illinois at Chicago 1991 — 1997
Bachelor of Science, Biology
CO-OP Financial Services January 2015 - Present
IBM January 2014 - January 2015
Fiserv January 2013 - January 2014
Fiserv October 2005 - January 2013
Fiserv December 2003 - October 2005
Mutual of Omaha November 1999 - June 2003
Robert Half September 1997 - November 1999
CSG Systems April 1996 - September 1997
Skills
Editing, Technical Writing, Software Documentation, Technical Documentation, Microsoft Office, Content Development, Adobe Acrobat, Management, Internal Communications, Proposal Writing, Content Management, Web Development, Project Management, Technical Communication, FrameMaker
Education
Michigan Technological University
M.S., Rhetoric & Technical Communication
University of Nebraska-Lincoln
B.A., Philosophy, English
Augustana College (SD)
Lincoln Financial Group January 2013 - Present
Blue Cross and Blue Shield of Nebraska May 2012 - December 2012
MarketSphere Consulting January 2009 - May 2012
University of Phoenix May 2006 - January 2010
MarketSphere Consulting August 2007 - August 2008
CSG Systems February 2007 - June 2007
CSG Systems January 2006 - February 2007
CSG April 2001 - January 2006
CSG Systems January 1999 - April 2001
World Com September 1997 - January 1999
Skills
Business Analysis, Change Management, Project Management, Consulting, Management Consulting, Program Management, Business Process..., Business Process, Cross-functional Team..., Requirements Analysis, Agile Methodologies, IT Strategy, Project Portfolio..., Management, Requirements Gathering, ERP, Software Documentation, Testing, Human Resources
Education
University of Phoenix 2002 — 2004
MA
Bellevue University 1995 — 1996
BS
University of Nebraska at Omaha 1992 — 1995
BS
University of Nebraska at Kearney 1989 — 1992
BS
Fiserv January 2014 - Present
Fiserv March 2012 - December 2013
CSG Systems August 2008 - March 2012
Clemson University January 2000 - December 2000
Skills
Operational Excellence, Strategic Planning, Business Continuity, Six Sigma, Process Engineering, Lean Manufacturing, Program Management, Manufacturing, Operations Management, PMP, Process Optimization, Change Management, Process Improvement, MS Project, Project Management, DMAIC, Business Analysis, Product Management, Cross-functional Team..., Continuous Improvement, Integration, SDLC, Automation, Business Process..., Business Process, Engineering Management, Quality Assurance, Product Development
Education
Clemson University 1999 — 2001
MS, Industrial Engineer
University of Pune 1994 — 1998
BS, Production Engineering
CSG International July 2013 - Present
CSG International November 2009 - July 2013
CSG International March 2002 - November 2009
CSG International August 1999 - March 2002
CSG International November 1998 - August 1999
CSG International June 1996 - July 1997
CSG International February 1994 - June 1996
CSG Systems May 1992 - February 1994
Omaha World-Herald January 1990 - May 1992
Skills
People Management, Software Project..., Business Analysis, Billing Systems, Billing, Customer Relations, Product Management, Problem Solving, Microsoft Office, Outlook, Word, Microsoft Word, SQL Query Writing, Management, SQL, Customer Service, Team Leadership, Agile Methodologies, Integration, Program Management, Project Management, Vendor Management, Telecommunications, Budgets, Process Improvement, Business Process, IT Management, SDLC, Cross-functional Team..., Leadership, Account Management, Requirements Analysis, CRM, SaaS, Visio, Requirements Gathering, Business Intelligence, SharePoint, Troubleshooting, Analysis, Enterprise Software, Business Process..., Databases, Software Implementation
Education
Avila University 1985 — 1990
Bachelors, Finance
Creighton Prep High School 1981 — 1985
Looking for a new opportunity April 2015 - Present
Pitney Bowes May 2014 - April 2015
AtoZdatabases (LAYOFF) February 2013 - November 2013
Dex One (LAYOFF) November 2011 - July 2012
CSG Systems (LAYOFF) July 2010 - June 2011
CSG Systems April 2007 - June 2010
TeleCheck (LAYOFF) October 2005 - April 2007
SK&A, A Cegedim Company March 2004 - September 2005
infoUSA January 2002 - January 2004
infoUSA January 2000 - January 2002
Skills
Account Management, Sales, New Business Development, Product Development, B2B, Solution Selling, Salesforce.com, Sales Management, Business Development, CRM, Customer Retention, Direct Sales, Lead Generation, Sales Operations, Key Account Management, Telecommunications, Selling, Management, Sales Process, Cold Calling, Strategy, Product Management, Marketing Strategy, Strategic Partnerships, Marketing, Digital Marketing, Retail, Go-to-market Strategy, Customer Service, Strategic Planning, Professional Services, Negotiation, Online Advertising, Team Building, Mobile Devices, Contract Negotiation, Start-ups, Business Planning, Process Improvement, Business Strategy, Leadership, Recruiting, P&L Management, Sales Presentations, Customer Satisfaction, Email Marketing, Call Centers, Training, Team Leadership, Analytics
Education
Bellevue University 1996 — 1999
BS, Management
Creighton Prep 1989 — 1993
Diploma, Business Administration and Management, General
Independent Consultant March 2014 - January 2015
CSG Systems May 2005 - December 2013
CSG Systems January 1999 - May 2005
US West 1996 - 1998
U S WEST 1989 - 1996
Rockwell International 1981 - 1989
Skills
Data Modeling, Databases, SDLC, Enterprise Architecture, Oracle, Requirements Analysis, Solution Architecture, Data Warehousing, Unix, Agile Methodologies, Software Project..., PL/SQL, Software Development, Database Design, ETL, Integration, Data Migration, Relational Databases, Project Delivery, Team Leadership, Business Intelligence, Team Management, Data Management, Database Administration, Requirements Gathering, Data Vault
Education
Claremont Graduate University 1984 — 1987
Master of Science (MS), Management of Information Systems
California State University-Northridge 1972 — 1982
BA, Journalism
Microsoft July 2009 - Present
CSG Systems January 2008 - December 2008
Avanade March 2004 - January 2008
Spherion September 2000 - March 2004
Salt River Pima-Maricopa Indian Community January 1998 - September 2000
Skills
Enterprise Architecture, Solution Architecture, Software Development, Enterprise Software, Architecture, .NET, Cloud Computing, Agile Methodologies, Strategy, Distributed Systems, Scrum, Architectures, SharePoint, Windows Azure, C#, Microsoft Technologies, SDLC, Application Architecture, Technical Leadership, Gamification, Agile, SQL Server, Consultancy, Team Management, Social Collaboration, Productivity, User Scenarios, Personas, Social Computing, Business Strategy, Executive Leadership, Cost/Budget Management, Customer Relationship..., Solution Integration..., Business Development, Operational Enhancement, Strategic Technology..., Public Presentations, Industry/Product..., Global Technology Sales, Innovative Leadership, Consulting
Education
Colorado State University
Master of Business Administration (MBA), Innovation & Data Insights
Constant Contact January 2014 - Present
Constant Contact March 2012 - Present
Laura Northridge Consulting March 2011 - March 2012
Pico Foundation, Inc. November 2009 - November 2011
American Indian College Fund October 2010 - March 2011
Career Collaborative February 2009 - August 2009
Old North Foundation May 2005 - December 2008
CSG Systems March 2000 - May 2002
Skills
Raiser's Edge, Drupal, Quickbooks, Membership Pro, SharePoint, Blackbaud Net Community, Strategic Planning, Fundraisers, QuickBooks, Managerial Finance, Non-profits, Social Media, Event Planning, Strategy, Nonprofits, Strategic Partnerships, Grant Writing, Community Outreach, Start-ups, Grants, Market Research, Budgets, Management, Fundraising, Physics
Education
Northeastern University 2011 — 2015
MBA, Innovation Entrepreneurship
Tufts University 2003 — 2005
MA, Art History and Museum Studies
Bryn Mawr College 1994 — 2000
BA, Physics
BB&N
CIGNA March 2012 - Present
Encana via Tek Systems March 2011 - March 2012
Cox Communications February 2010 - January 2011
CSG Systems July 2005 - October 2009
CSG Systems June 2004 - July 2005
CSG Systems March 2002 - May 2002
CSG Systems March 2001 - March 2002
CSG Systems March 1999 - March 2001
Affinity Group, Inc. April 1995 - March 1997
PPD November 1986 - April 1995
Skills
Databases, Database Adminstration, Oracle, Microsoft SQL Server, Unix, Oracle RAC, RMAN, Data Modeling, Data Warehousing, PL/SQL, Database Design, ETL, Performance Tuning, SQL, T-SQL, Solaris, SSIS, DB2, Database Administration, SQL Tuning
Education
Colorado School of Mines 1983 — 1986
M.S., Geophysics
University of Illinois at Urbana-Champaign 1976 — 1980
B.S., Chemistry
Pearson July 2014 - Present
Trust Company of America April 2013 - July 2014
DISH Network September 2011 - April 2013
Enterprise Information Management December 2010 - November 2011
DISH Network August 2010 - December 2010
Enterprise Information Management April 2008 - August 2010
Great-West Life March 2007 - April 2008
CSG Systems November 1999 - March 2007
Open Systems Managers June 1995 - November 1999
Qwest Communications 1997 - 1999
Skills
Team Leadership, Veritas Cluster Server, Veritas Net Backup, Veritas Storage..., Solaris, Solaris Zones, ZFS, AIX, AIX VIO, AIX HACMP, HP-UX, HP-UX VPARs, VMware ESX, Business Continuity, System Administration, Systems Engineering, Storage Area Networks, Enterprise Storage, Backup Solutions, System Architecture, Process Improvement, Strategic Planning, IT Service Management, Technical Architecture, Cluster, Databases, Integration, Netbackup, Red Hat Linux, Unix, VMware, Virtualization, Servers, Storage, AIX Administration, Storage Architecture, Storage Management, NAS, Data Center, Brocade, Operating Systems, EMC Storage, Security, HP, Sun, Cloud Computing, System Deployment, IBM AIX, SAN
Education
Colorado State University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado State University
Bachelor's degree, Biology
ITT Technical Institute June 2013 - Present
Cargill November 2012 - Present
Association of Information Technology Professionals February 2010 - November 2013
Nebraska Machinery Company February 2012 - November 2012
KeyOn Communications February 2011 - February 2012
Quality Living May 2009 - January 2012
Stone Creek Village Association January 2009 - January 2011
CSG Systems November 2007 - March 2009
HDR Inc November 1999 - March 2007
Skills
Cisco, Computer Hardware, Microsoft Office, Customer Service, Troubleshooting, Windows, Word, Excel, Active Directory, Operating Systems, Outlook, PowerPoint, Visio, VMware, Administration, Team Building, System Administration, XP, Data Center, Microsoft Excel, Windows Server, SharePoint, SAN, Compellent, Dell Computers, Virtualization, Hyper-V, IBM iSeries, Cisco Technologies, Hardware, Help Desk Support, Microsoft Exchange, Network Administration, Firewalls, Networking, Windows 7, Network Security, Servers, Technical Support, Disaster Recovery, Microsoft Word, Windows XP
Education
Bellevue University 2011 — 2012
Bachelor of Applied Science (BASc), Information Technology
ITT Tech 2009 — 2011
Associates Degree of Applied Science in Computer Networking Systems, Information Technology
Elkhorn 1996 — 1999
Blue Cross and Blue Shield of Nebraska December 2011 - Present
Bass and Associates October 2011 - December 2011
West Interactive July 2011 - November 2011
TYBRIN Corporation November 2009 - July 2011
ACI Worldwide September 2005 - September 2009
CSG Systems October 2002 - August 2005
Prairie Systems October 2002 - August 2005
Advanced Systems & Technologies Co. Ltd. August 2000 - August 2002
Skills
C#, PHP, Telephony, C, Databases, Scripting, MVC, ASP.NET MVC, Agile Methodologies, Agile Testing, ASP.NET, HTML, Integration, Perl, Program Management, Quality Assurance, Requirements Analysis, SDLC, SQL, Software Design, Solaris, Test Automation, Testing, Unix, Visual Studio
Education
Bellevue University 2009 — 2010
MS, MIS
South Western Oklahoma State University 1997 — 2000
BS, MIS
Comcast June 2010 - Present
Echostar Satellite LLC November 2007 - January 2010
Dish Network November 2007 - January 2010
Echostar Communications November 2007 - January 2010
Echostar November 2007 - January 2010
CSG Systems November 2006 - October 2007
US Air Force January 1986 - November 2006
Skills
Telecommunications, Integration, SDLC, Vendor Management, Process Improvement, Requirements Analysis, Business Analysis, Visio, SharePoint, Project Management, Program Management, SQL, Leadership, Management, Cross-functional Team..., Training, Account Management, Call Centers, Networking, Team Leadership, Salesforce.com, Sales
Education
National American University 2008 — 2012
B.S., Information Technology, Emphasis in Management Information Systems
National American University
A.A.S., Information Technology
National American University 2002 — 2008
A.A.S., Applied Management
Community College of the Air Force 1992 — 1997
A.A.S., Information Systems Technology
Northrop Grumman Corporation March 2012 - Present
Northrop Grumman Information Systems August 2009 - March 2012
CSG Systems 2006 - 2007
Skills
J2EE, GIS, XSLT, Flex, C#, Oracle, PostgreSQL, ArcGIS Server, ArcMap, ArcSDE, Windows Server 2003, Windows Server 2008, Linux, Access, Google Earth, KML, GeoServer, PostGIS, WPS, Java, HTML5
Education
Bellevue University 2010 — 2012
Masters of Science, Computer Information Systems
University of Nebraska at Omaha 2003 — 2009
BS, Geography
Janus Capital Group June 2011 - Present
PaySimple November 2010 - June 2011
Epicor Software Corp September 2008 - November 2010
Comverse January 2007 - September 2008
CSG Systems March 2003 - January 2007
Bell Labs Lucent Technologies June 1999 - March 2003
Education
Colorado School of Mines 1996 — 2000
Mathematics (Specialty in Computer Science)
Analytics8 February 2015 - Present
Gazelle December 2011 - January 2015
SetFocus August 2011 - November 2011
Cerylion 2006 - 2010
Taxware 2004 - 2006
CSG Systems 2002 - 2003
Bell Labs Lucent Technologies 2001 - 2001
Bell Labs Lucent Technologies 2000 - 2000
Kenan Systems 1997 - 1999
Kenan Systems 1996 - 1996
Skills
Architecture, SDLC, Data Warehousing, Business Intelligence, Integration, SQL, Oracle, Business Analysis, Telecommunications, SharePoint, SaaS, Databases, Microsoft SQL Server
Education
SETFOCUS 2011 — 2011
Masters, Business Intelligence Program
Brown University 1977 — 1983
BA, Computer Science
Roxbury Latin School 1970 — 1976
College prep
CSG Systems June 2007 - Present
Hillside Little League 2006 - 2011
Hillside Little League 2006 - 2011
Blue Cross and Blue Shield of Nebraska June 2003 - June 2007
Mutual of Omaha January 1997 - March 2003
CSG Systems May 1991 - December 1996
Central National Insurance Company of Omaha August 1986 - May 1991
Administrative Office of Courts, State of Alabama May 1981 - August 1986
First Alabama Bancshares Corp June 1979 - June 1981
United States Air Force October 1975 - May 1979
Skills
COBOL, VSAM, TSO, JCL, CICS, Microsoft Office, Easytrieve, SAS, IBM Utilities, Software Development
Education
Auburn University
Creighton Prep
Creighton University
Gemini Fund Services July 2015 - Present
Lincoln Financial Group October 2011 - Present
Agile Transformation, Inc December 2010 - October 2011
CSG Systems April 2008 - March 2010
Data Support Systems, Inc April 2007 - April 2008
Wells Fargo Bank October 2003 - April 2007
Skills
Analysis, Meeting Facilitation, ScurmMaster Certified..., Agile Method, Scrum,..., Workshop Facilitation, Agile Methodologies, Scrum, Business Analysis, Requirements Analysis, Process Improvement, Agile Project Management, Systems Analysis, Software Project..., SQL, Testing, .NET, Requirements Gathering, SDLC
Education
Bellevue University 2004 — 2006
Bachelor Degree, Managment Information Systems
Metropolitan Community College 2002 — 2004
Associate, Information Technology
AgileTransformation.com
Mutual of Omaha February 2015 - Present
Sea Wave One July 2012 - Present
Bass & Associates February 2014 - February 2015
UniGroup, Inc October 2012 - February 2014
Werner Enterprises February 2009 - July 2012
Werner Enterprises October 2003 - July 2012
First Data Resources July 1992 - September 2002
Quilogy January 1999 - June 2001
CSG Systems July 1995 - December 1996
West Teleservices January 1994 - June 1995
Skills
Innovator, Disciple of Change, Continuous Improvement, Realist (It is a skill), Business Architecture, Enterprise Architecture, SQL, IT Management, Microsoft SQL Server, Management, Project Management, Recruiting, Business Analysis, Integration, Program Management, Agile Methodologies, ERP, Enterprise Software, .NET, Visual Basic, Supply Chain, Leadership, VB.NET, Visual Studio, Team Management, Vendor Management, Business Intelligence, Team Leadership, Requirements Gathering, Software Documentation, Logistics, Software Development, Databases, Requirements Analysis, Software Project..., Visio, Information Technology, Process Improvement, Team Building
Education
Creighton University 2006 — 2010
B.S., Organizational Communications, Communications
Iowa Western 1990 — 1992
Computer Science, Information Technology
Schneider Electric February 2011 - Present
Iron Mountain October 2008 - December 2010
Consultant 2003 - 2008
CSG Systems June 2004 - August 2005
Aspen Technology 1998 - 2003
The MathWorks 1992 - 1998
Prime Computer 1986 - 1992
MEDITECH 1984 - 1986
Acton Corp. 1982 - 1984
Skills
Software Project..., Vendor Management, PMP, Project Management, Program Management, Project Planning, PMO, Business Intelligence, Enterprise Software, IT Management, Software Documentation, Management, Integration, Cross-functional Team..., SDLC, MS Project, Risk Management, Software Development, Project Portfolio..., ERP, Information Technology, Project Execution, Project Delivery, Scope Management, Budget Management, IT Outsourcing, RMP, MBA, Communications..., Salesforce.com, Oracle E-Business Suite, IT Strategy, Agile Project Management, Resource Management, Cloud Computing, Team Management, Certified Scrum Master..., Offshore Project..., Time Management, CRM software, Infrastructure Projects, ITIL, MS Office Suite, TFS, Project Finance, Agile & Waterfall..., Agile Application..., Outsourcing
Education
Bentley University 1985 — 1990
MBA, Business Administration and Management, General
Bentley University 1978 — 1982
BS, Computer Information Systems
Direct Patient Logistics May 2015 - Present
Nebraska Medicine March 2014 - February 2015
UNMC Physicians August 2012 - February 2014
UNMC Physicians January 2012 - August 2012
Home Instead Senior Care December 2010 - July 2011
Home Instead Senior Care January 2009 - December 2010
CSG Systems March 2007 - December 2008
Methodist Health System July 2006 - February 2007
First Data Corporation March 2003 - December 2006
First Data Corp June 1996 - March 2003
Skills
Human Resources, Organizational..., Learning Management..., Employee Training, Leadership Development, Employee Relations, Coaching, Training, Team Building, Public Speaking, Recruiting, Change Management, Staff Development, Process Improvement, Instructional Design, Interviews, HRIS, Personnel Management, Team Leadership, Adult Education, Workshop Facilitation, Strategic Planning, Management, Onboarding, System Administration, Leadership, Employee Engagement, Project Planning, Performance Management, Customer Service, Training Delivery, Talent Management, Program Management, Project Management, Employee Benefits, Benefits Administration, Organizational..., Executive Coaching, New Hire Orientations, Instructor-led Training, Conflict Resolution, Policy, Workforce Planning, Needs Analysis, Career Counseling, Resume Writing, Succession Planning, Hiring
Education
Bellevue University 2004 — 2006
BS
Infor November 2014 - Present
Cardinal Health March 2014 - November 2014
Comverse December 2005 - January 2014
Ohio Dominican University 2005 - December 2010
CSG Systems March 2002 - December 2005
Lucent Technologies January 1996 - March 2002
AT&T January 1983 - January 1996
University of Dayton May 1979 - January 1983
Skills
Unix, Java, C, Eclipse, TCP/IP, Software Development, J2EE, C++, SQL, Shell Scripting, ClearCase, HTML, Weblogic, Software Engineering, Software Design, Java Enterprise Edition, Integration, Programming, Linux, JUnit, Software Project..., Telecommunications, Oracle, ClearQuest, Unix Shell Scripting, Solaris, Object Oriented Design, Requirements Analysis, System Architecture, Subversion, Maven, Log4j, CRM, Agile Methodologies
Education
Case Western Reserve University 1987 — 1991
M.S., Computer Engineering and Information Science
University of Dayton 1975 — 1979
B.S., Mathematics / Computer Science
Belmont H.S. 1971 — 1975
FTI Consulting 2014 - Present
Johnson at Cornell University 2007 - 2014
FTI Consulting 2006 - 2007
Intrado 2004 - 2006
CSG Systems 2001 - 2003
High Speed Access Corp. 2000 - 2001
Lehman Brothers 1998 - 1999
JP Morgan 1993 - 1997
Credit Suisse First Boston 1990 - 1992
Skills
Finance, Investment Banking, Investor Relations, Financial Modeling, Financial Analysis, Valuation, Mergers & Acquisitions, Strategy, Data Analysis, Management, Business Strategy, Leadership, Higher Education, Risk Management, Research, Public Speaking, Competitive Analysis, Corporate Finance, Analysis, Management Consulting, Strategic Planning, Cross-functional Team..., Economics, Market Research, Marketing, Equity Valuation, Business Development, Project Management, Teaching, Social Media, Nonprofits
Education
The University of Chicago - Booth School of Business
MBA, Finance, Accounting
Columbia University in the City of New York
BA, Philosophy, Economics
Newton Running Company February 2008 - Present
CSG Systems June 2001 - April 2007
Brobeck, Phleger & Harrison 1999 - 2001
Dorsey & Whitney LLP May 1997 - January 1999
Podesta Associates 1994 - 1996
Recording Industry Association of America 1993 - 1993
Skills
Mergers, Negotiation, Licensing, Contract Negotiation, Compliance, Due Diligence, Corporate Law, Corporate Governance, Start-ups, Strategic Planning, Intellectual Property, Business Development, Strategic Partnerships, Marketing
Education
Boston University School of Law 1991 — 1994
JD
Washington University in St. Louis 1987 — 1991
BA, Political Science
Charles E. Smith Jewish Day School
Intrawest March 2015 - Present
ViaWest March 2014 - March 2015
ViaWest August 2013 - March 2014
ViaWest August 2011 - August 2013
CSG International October 2008 - August 2011
CSG Systems October 2006 - October 2008
CSG Systems October 2003 - October 2006
CSG Systems August 2002 - October 2003
CSG Systems / Lucent Technologies September 1999 - August 2002
University of California, Irvine - Office of Academic Computing April 1998 - August 1999
Skills
Disaster Recovery, Data Center, Storage, VMware, Cloud Computing, SAN, NetApp, System Administration, Storage Area Networks, Solaris, Firewalls, NAS, Security, Unix, Virtualization, HP-UX, Citrix, Identity Management, Netbackup, Visio, DNS, Servers, Red Hat Linux, EMC Storage, Architecture, IIS, ITIL, Integration, SaaS, Active Directory, Operating Systems, Networking, High Availability, Team Leadership, iSCSI, Architectures, vCloud, Unix Administration, VMware vCloud Director, VMware SRM, Agile Methodologies, Financial Modeling, Vendor Relations
Education
University of Colorado at Boulder - Leeds School of Business 2008 — 2011
MBA, Finance, General
University of California, Irvine 1985 — 1991
BA, Psychology
California State University-Long Beach 1987 — 1988
Comverse 2005 - 2011
CSG Systems 2002 - 2005
Readington Township Board of Education 1998 - 2004
Lucent Bell Laboratories 2000 - 2002
Lucent Bell Laboratories 1998 - 2000
Skills
Software Development, Telecommunications, PMO, Project Management, Program Management, Billing Systems, Software Engineering, Product Development, Change Management, Process Improvement, Management, Talent Management, System Architecture, Analysis, Product Management, Full SDLC, Enterprise Architecture, Unix, Integration, Leadership, VoIP, IT Management, Quality Improvement, Mergers & Acquisitions, Testing, Architecture, Agile Methodologies, SDLC, Solution Architecture, Process Redesign, PMP, Vendor Management, Cross-functional Team..., Project Portfolio..., Business Analysis, Software Project..., Project Planning
Education
Stanford University Graduate School of Business
Stanford Executive Program
Leadership Somerset Class of 2014
Brown University
Master of Science (M.S.), Computer Science
Drexel University
Bachelor of Science (B.S.), Mathematics / Computer Science
Ohio Business College November 2012 - Present
CBTS November 2011 - Present
Kaplan March 2011 - May 2012
Quick Solutions October 2009 - November 2011
ITT Technical Institute 2007 - December 2010
Comverse 2005 - 2007
CSG Systems 2002 - 2005
Skills
Windows Server, Virtualization, Agile Methodologies, Disaster Recovery, Enterprise Architecture, Unix, Hardware, Integration, VDI
Education
DeVry Institute of Technology
ITT Technical Institute-Hilliard
Ohio Business College-Columbus
Ohio Business College-Columbus
Benefitfocus October 2011 - Present
Blackbaud November 2005 - May 2011
CSG Systems July 1999 - October 2005
Accenture September 1998 - June 1999
Citi July 1997 - December 1997
UNC Charlotte July 1994 - June 1996
Bank of America January 1990 - June 1994
Skills
Project Management, Software Project..., Software Implementation, Integration, PMP, Business Process, Management, Professional Services, Business Analysis, SaaS, Requirements Analysis, Enterprise Software
Education
University of South Carolina - The Moore School of Business 1996 — 1998
IMBA/MIBS, International Business, Spanish Track
Belmont Abbey College 1992 — 1995
BS, Computer Science
CHI November 2013 - Present
Visionary Integration Professionals February 2012 - November 2013
InfoCrossing August 2011 - December 2011
ProStor Systems March 2011 - July 2011
TEKsystems (Focus On The Family) November 2010 - December 2010
Jeppesen August 2008 - October 2010
Qwest Communications 2001 - August 2008
CSG Systems 1997 - 2001
ACCEL Technology Incorporated 1989 - 1997
Advance Geophysical Corporation 1984 - 1989
Skills
SDLC, Testing, Quality Assurance, Software Quality..., Test Automation, Agile Methodologies, Process Improvement, Test Planning, Integration, Test Management, QTP, Requirements Analysis, Software Project..., Quality Center, Management, Program Management, WinRunner, LoadRunner, Software Development, SQL, Unix, User Acceptance Testing, System Testing, Visio, Leadership, Web Services, Scrum, Performance Testing, Business Analysis, Microsoft SQL Server, Databases, Telecommunications, SOA, Test Cases, Waterfall, XML, Agile Project Management, Regression Testing, HP QTP, Requirements Gathering, PMP, Enterprise Architecture, Oracle, HP Quality Center, TFS, Consulting, Agile, HP Loadrunner, HP Winrunner, C++
Education
Colorado School of Mines 1981 — 1985
Bachelor of Science (B.S.), Petroleum Engineering
IBM September 2012 - Present
IBM July 2010 - October 2012
CSG Systems March 1997 - July 2009
Skills
DB2, SDLC, Business Intelligence, Data Warehousing, Oracle, Databases, Integration, SQL, Data Migration, Business Analysis, Requirements Analysis, Agile Methodologies, ITIL, Product Management, Software Project..., Requirements Gathering, Database Design, IT Management, Information Management, Software Documentation, Software Development
Education
Bellevue University, Omaha Nebraska
Master of Science, Computer Information Systems
Bellevue University
Bachelor of Science, Business Information Systems
Metropolitan Community College
Associate of Applied Science, Computer Networking Technology
Comcast October 2014 - Present
Kiewit September 2014 - October 2014
NetCracker June 2013 - August 2014
M&T Bank April 2013 - June 2013
Alliance Telecom Solutions June 2009 - April 2012
First Data Corporation 2012 - 2012
CSG Systems August 2004 - January 2008
Sprint October 2002 - August 2004
Sprint August 1998 - October 2001
WorldCom November 1996 - August 1998
Skills
Vendor Management, Wireless, Billing, Telecommunications, Wireline, Messaging, Accounts Receivable, LTE, Program Management, Integration, Agile Methodologies, MS Project, Software Development, PMP, Project Management, Invoicing, SDLC, Requirements Analysis
Education
Institute of Computer Science 1980 — 1982
Associates, computer science
Bellevue University
United States Air Force July 2009 - Present
Yamaha Motor Corporation, USA 2006 - 2008
Quantum 2004 - 2006
Quantum 2003 - 2004
CSG Systems 2001 - 2001
CSG Systems 1999 - 2001
MCI 1997 - 1999
Central Intelligence Agency 1985 - 1992
Skills
Program Management, Process Improvement, Integration, SDLC, IT Strategy, Vendor Management, Cross-functional Team..., Strategy, Business Process, ERP, Telecommunications, Enterprise Software, Change Management, Executive Management, PMO, Leadership, Project Management, Cloud Computing, Management
Education
Air Command Staff College (on-line) 2011 — 2013
Colgate University 1980 — 1984
BA, Political Science
Sirius XM Radio Inc. May 2012 - July 2013
Excelacom May 2012 - December 2012
CSG Systems 2009 - 2010
CSG Systems 2006 - 2009
Telution, Inc. 2000 - 2006
Lucent June 1999 - August 1999
PepsiCo 1996 - 1998
Accenture (formerly Anderson Consulting) 1993 - 1995
Skills
Customer Relations, Billing, Telecommunications, Software Solutions, Microsoft Office, Negotiation, Vendor, Problem Solving, Account Management, Sales Management, Billing Systems, BSS, Teamwork, Provisioning, Product Management, OSS, Team Leadership, Strategic Partnerships, Software Project..., Program Management, Alliances, CRM software, ERP/CRM, CRM, Cross-functional Team..., Consulting, Management
Education
The Wharton School, University of Pennsylvania 1998 — 2000
MBA, Strategic Management
Bucknell University 1989 — 1993
Bachelors, Electrical Engineering
Level 3 Communications November 2014 - Present
tw telecom, inc. May 2009 - Present
NelsonHall October 2008 - May 2009
TeleTech February 2006 - February 2008
StarTek September 2004 - February 2006
CSG Systems October 1995 - December 2003
U S WEST January 1987 - August 1995
U S WEST Advanced Technologies 1987 - 1992
AT&T May 1980 - January 1987
Skills
Competitive Analysis, Go-to-market Strategy, Demand Generation, Analysis, Program Management, Marketing Strategy, Marketing, Product Development, Project Planning, Product Marketing, Wireless, Market Research, SaaS, Management, Telecommunications, Outsourcing, Strategy, Process Improvement, Solution Selling, Competitive Intelligence, Project Management, Market Intelligence, Management Consulting, Business Development, Product Management, Change Management, New Business Development, Forecasting, Cloud Computing, Vendor Management, Account Management, Business Strategy, Strategic Partnerships, Cross-functional Team..., CRM, Start-ups, Analytics
Education
Colorado State University 1977 — 1980
MBA, Business
Colorado State University 1973 — 1976
BS, Economics
Comverse January 2011 - March 2013
Comverse June 2009 - January 2011
Comverse April 2007 - June 2009
Comverse, Inc. 2005 - March 2007
CSG Systems 2002 - 2005
CSG Systems 2002 - 2005
Lucent Technologies Software Products Group January 2000 - 2002
Kenan Systems Corporation April 1997 - January 2000
American Management Systems (AMS) April 1995 - April 1997
Skills
Telecommunications, Pre-sales, Integration, Solution Architecture, Leadership, Team Leadership, Product Management, Process Improvement, Consulting, Enterprise Software, Analysis, Enterprise Architecture, PMP, Management, Virtualization, Software Project..., CRM, Demos, SaaS, Requirements Analysis, Consultants, Sales Operations, Cost Reduction, Trade Shows, VMware, Budgeting, Billing, Sales Support, Consultancy, RFP, Alliances, Strategy, Requirements Gathering, Professional Services, Business Analysis, Project Management, Cross-functional Team..., Project Estimation
Education
University of Colorado Denver 2000 — 2002
MBA
Brown University 1990 — 1994
Sc.B
Modis Consulting January 2013 - Present
TD Ameritrade December 2010 - December 2012
CSG Systems October 2009 - December 2010
Planet Consulting November 2008 - October 2009
GMAC 2008 - 2009
Farm Credit Services of America July 2005 - October 2008
Dex Media June 2000 - July 2005
Bass & Associates December 1996 - June 2000
US West MRG December 1990 - June 2000
US West Communications January 1985 - December 1990
Skills
Agile Methodologies, Quality Center, Test Planning, Testing, SQL, Test Automation, Quality Assurance, Business Analysis, Databases, QTP, Regression Testing, Test Cases, VBScript, Test Strategy, Program Management, Oracle, Perl, Analysis, SDLC, Software Quality..., RUP, Scrum, User Acceptance Testing, Requirements Analysis, Manual Testing, Requirements Gathering, Software Documentation, Software Project..., Waterfall, System Testing, JIRA, LoadRunner, COBOL, Defect Tracking, Test Management, Performance Testing, TFS, Business Requirements, Integration Testing, Agile Project Management, Unix, HP Quality Center, HP QTP
Education
Creighton University 1990 — 1999
Bachelor, Computer Science
Metropolitan Community College 1979 — 1981
Associate, Computer Programming and Technology
ManTech June 2013 - Present
CSC December 2011 - June 2013
General Dynamics Information Technology July 2011 - December 2011
CSA/ITT Systems December 2010 - July 2011
CSG Systems March 2010 - December 2010
PayPal May 2007 - March 2010
PayPal January 2005 - May 2007
PayPal October 2002 - January 2005
Skills
Microsoft SQL Server, SharePoint, Databases, SQL, Business Intelligence, Database Design, Oracle, Windows Server, System Administration, XML, Systems Analysis, Information Assurance, Data Warehousing, MS Project, SDLC, Enterprise Architecture, Integration, Visio, Disaster Recovery, Software Development, Project Management, Business Analysis, JavaScript, Crystal Reports, ASP.NET, VB.NET, VBScript, Java, Agile Methodologies, Data Modeling, SQL Server 2000-2008, SharePoint 2007/2010, Requirements Analysis, BMC Remedy, Big Data, Data Analysis, Hadoop, Hive, Perl, Powershell, Pentaho, MapReduce, Large-scale Data..., R, GNU Octave
Education
Bellevue University 2008 — 2010
Masters, Computer Information Systems
Bellevue University 2003 — 2006
Bachelors, Management of Information Systems
AIR Worldwide May 2014 - Present
Oracle October 2012 - May 2014
Comverse February 2009 - October 2012
Comverse September 2006 - February 2009
CSG Systems March 2005 - September 2006
Bell Labs Lucent Technologies 2000 - March 2005
Towers Perrin 1999 - 1999
La Serna High School 1998 - 1999
Bishop Amat Memorial Catholic High School 1997 - 1998
Skills
Integration, Test Automation, Quality Assurance, SDLC, Test Planning, SQL, Oracle, Databases, Unix, Billing Systems, System Testing, Project Management, Business Intelligence, Requirements Analysis, Telecommunications, ClearCase, Test Management, Java, Test Strategy, Quality Center, ClearQuest, BSS, Perl, Cross-functional Team..., Unix Shell Scripting, CRM, Selenium, Business Process, Team Management, Weblogic, System Architecture, Software Project..., Shell Scripting, JUnit, WinRunner, Virtual Teams, Process Improvement, JBoss Application Server, eCommerce, Integration Testing, Oracle Commerce, Endeca, ATG Commerce, Software Development, Agile Methodologies, Analytical Skills, Critical Thinking, Software Quality..., Enterprise Software, WebLogic
Education
Boston University
MS, Computer Information Systems
California Institute of Technology
MS, ChemE
Harvard University
BA, Applied Math; Subconcentration requirements completed in Probability/Statistics and Chemistry
State of Nebraska March 2015 - Present
Nebraska Military Department January 2013 - March 2015
Nebraska Military Department July 2008 - January 2013
CSG Systems September 2006 - July 2008
US Army / 67th Area Support Group August 2005 - September 2006
CSG Systems November 2001 - June 2005
CSG Systems August 1994 - November 2001
National Bank of Commerce May 1989 - August 1994
Skills
Business Continuity, Budget Management, Expertise in strategic..., Staff Mentoring, Leadership Mentoring, Business Plan..., Business Plan Evaluation, Executive Management, IT Management, IT Strategy, IT Operations, Operations Management, Customer Engagement, Customer Satisfaction, Analysis, Budgets, Business Analysis, Business Planning, Business Strategy, Cross-functional Team..., Disaster Recovery, Information Technology, Integration, Leadership, Leadership Development, Logistics, Management, Military, Military Operations, National Security, Networking, Operational Planning, Organizational..., Process Improvement, Program Management, Project Management, Project Planning, Risk Management, Security Clearance, Strategic Planning, Strategy, System Administration, Team Building, Telecommunications, Training, Vendor Management, Mentoring, Customer Service...
Education
US Army War College 2010 — 2011
MS, Strategic Planning
United States Army War College 2010 — 2011
Master of Strategic Planning, Strategic Planning, 4.0
Bellevue University 1991 — 1992
BS, Management Information Systems and Business Administration, 3.94
Southeast Community College 1987 — 1989
Associate of Science (AS), Finance and Financial Management Services, 3.21
Amdocs July 2015 - Present
Comverse Inc December 2005 - June 2015
CSG Systems 2002 - 2005
Lucent Technologies 1998 - 2002
Andhra Pradesh State Electricity Board 1990 - 1998
ITC Bhadrachalam Paper Boards Limited 1984 - 1986
Skills
Telecommunications, Project Management, Oracle DBA, Veritas cluster server, Unix Operating Systems, Shell Scripting, Preventive Maintenance, Electrical Power SME, Customer Oriented, System Deployment, Quick Test Pro, Win Runner, Load Runner, Quality Center, Solaris Admin, Homeopathy, Integration, Wireless, BSS, Testing, IP, CRM, GSM, Open Source Software, LoadRunner, Disaster Recovery, Unix, SS7, Solution Architecture, TCP/IP, Solaris, LTE, System Architecture, CDMA, Mobile Devices, Telco, SIP, Professional Services, Billing Systems, Oracle, Telecommunications..., Perl
Education
Jawaharlal Nehru Technological University 1991 — 1993
M.Tech, Electrical power systems
Acharya Nagarjuna University 1986 — 1989
B.Tech, Electrical and Electronics Engineering
Government Polytechnic Hyderabad 1981 — 1984
LEE, Electrical engineering
Govt. High School, Vijaya nagar colony, hyderabad.
Nebraska Claims Association January 2011 - Present
WorkFit November 2009 - Present
Attitude Authority August 2007 - Present
TDB Communications, Inc. September 2008 - April 2009
National Veteran's Wheelchair Games June 2008 - August 2008
Springboard Press June 2005 - January 2007
CSG Systems July 1995 - January 2002
Skills
Sales Management, Marketing Strategy, Public Speaking, Published Author, Employment Law, Workers Compensation, Leadership, Marketing, Fundraising, Organizational..., Human Resources, Strategic Planning, Contract Negotiation, Account Management, Insurance, Healthcare, Employee Benefits, Policy, Sales, New Business Development, Negotiation, Leadership Development, Team Building, Budgets, Business Development, Nonprofits, B2B, Small Business, Training, Coaching, Recruiting, Public Relations, Entrepreneurship, Strategy, Business Planning, Consulting, Executive Management, Start-ups, Social Networking, Selling, Hiring, Management, Strategic Partnerships, Direct Sales, Cold Calling, Mergers & Acquisitions, Team Leadership, Management Consulting, Lead Generation, Customer Retention
Education
Creighton University School of Law 1989 — 1991
Doctor of Law (JD), employment law
Creighton University 1985 — 1989
Bachelor of Science Business Administration (BSBA), Business Administration, Management and Operations
CSG International November 2013 - Present
CSG Systems August 2010 - October 2013
Comcast 2007 - 2010
Skills
Salesforce.com, Telecommunications, Solution Selling, Call Center, Training, Account Management, Team Leadership, Customer Service, Sales Process, Leadership, Call Centers, CRM
Education
Buena Vista University 1999 — 2001
Bachelors of Science
Eckoh Inc April 2015 - Present
Sage Payment Solutions October 2014 - February 2015
Cosgriff Company May 2009 - October 2014
First Data Corporation / Innovative Payments Group February 2008 - May 2009
Friends of Omaha Public Library January 2006 - January 2008
First Data Secure June 2003 - March 2006
First Data Corporation March 1997 - June 2003
National Education Training Group March 1996 - February 1997
CSG Systems August 1992 - February 1996
Xerox Corporation December 1989 - August 1992
Skills
Competitive Analysis, Strategic Planning, Transaction security, Account Management, New Business Development, E-commerce, Security, Financial Transactions, Feasibility Studies, Fundraising, Microsoft Office 2007, Statistical / Data..., Customer Relations, Microsoft Excel, Microsoft Publisher, Microsoft Word, Relational Databases, Project Management, MS Project, Salesforce.com, Electronic Payments, Payment Card Processing, Product Management, Start-ups, Management, Customer Service, Debit Cards, Executive Management, Sales Operations, Business Development, Selling, Training, Sales, SaaS, Business Planning, Marketing, Project Planning, Vendor Management, Sales Management, Call Centers, Payments, Marketing Strategy, Product Development, Customer Satisfaction, Strategic Partnerships, Process Improvement, Analytics, Analysis, Networking, Program Management
Education
Bergan High School
Creighton University
BSBA, Management Information Systems
Quaero February 2015 - Present
Quaero April 2013 - January 2015
Quaero September 2011 - March 2013
Quaero April 2010 - September 2011
CSG Systems January 2009 - April 2010
Quaero November 2007 - January 2009
Quaero Corp July 2007 - November 2007
Quaero October 2004 - July 2007
HP 2000 - 2004
Skills
DoubleClick for..., FreeWheel Video Ad..., Omniture, Strategic Partnerships, Technology Roadmap, Data Strategy, Leadership, Social And Search Data..., IBM Netezza, Content Management, Enterprise Architecture, Database Marketing, Data Warehousing, Business Objects, Data Profiling, Data Modeling, Customer Relations, Agile Methodologies, Unica, Digital Marketing, Campaign Management, SSIS, Master Data Management, Email Marketing, Direct Marketing, Data Analysis, Databases, Microsoft SQL Server, Dimensional Modeling, Agile, Metadata Management, Campaign Optimization, Business Analysis, Data Mining, SQL Server, Data Quality, Database Design, Program Management, Requirements Analysis, Database Administration, Business Intelligence
Education
Harvard Business School Alumni Club Of Charlotte 2014 — 2014
Management Development Program, Management Development Program
Bangalore University 1993 — 1997
BE, Instrumentation & Electronics
Kentwood of Cherry Creek April 2013 - Present
Fuller Sotheby's International Realty January 2007 - April 2013
CSG Systems July 1994 - February 2002
Skills
Real Estate, Contract Negotiation, First Time Home Buyers, Market Knowledge, Single Family Homes, Historic Homes, Home Buyers, Home Sellers, Real Estate Investment, Real Estate Transactions, Realtor, Client Communications, Marketing Strategy, Online Marketing, Investment Properties, Referrals, Property, Marketing
Education
Claremont McKenna College 1990 — 1994
BA, History
Caesars Entertainment Corporation June 2014 - Present
Caesars Entertainment Corporation September 2012 - June 2014
Physicians Mutual January 2012 - June 2012
CSG Systems July 2008 - December 2011
DRI Title & Escrow July 2003 - July 2008
West Corporation November 2001 - July 2003
eOne Group May 2001 - November 2001
Skills
Process Improvement, Account Management, Visio, Business Analysis, Call Center, Microsoft Office, Team Building, Customer Service, Marketing, Management, Leadership, Employee Benefits, Business Development, Strategic Planning, Call Centers
Education
Bellevue University 2006 — 2007
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
University of Nebraska at Omaha 1992 — 2003
CSG Systems May 2011 - Present
CSG Systems March 2010 - 2011
Wand Corporation 2008 - 2009
Minneapolis Community and Technical College 2006 - 2008
Skills
SQL, Microsoft SQL Server, Regression Testing, Software Quality..., Quality Assurance, Linux, C#, Visual Studio, System Testing, Product Support, Agile Methodologies, Test Planning, Test Automation, Databases, XML, Visio, Oracle, Requirements Analysis, Requirements Gathering, Software Documentation, Software Project..., Scrum, Software Development, Quality Center, Test Cases, User Acceptance Testing, QTP, Manual Testing, Defect Tracking, Agile Testing, JIRA, Integration Testing, Functional Testing, Test Management, Exploratory Testing, Black Box Testing, End-to-end Testing, Web Testing, Bugzilla, Test Execution, SoapUI, Test Strategy, Integration, SDLC, Unix, SharePoint, Testing
Education
Bellevue University 2012 — 2014
Master of Science (M.S.), MIS, Security Emphasis
University of Minnesota-Twin Cities 2006 — 2008
Political Science, Political Science/International Relations
CSG International September 2015 - Present
CSG International March 2014 - August 2015
Securities America, Inc. Member FINRA/SIPC July 2013 - March 2014
Target September 2011 - May 2013
Collabera November 2010 - September 2011
Tech Mahindra November 2008 - November 2010
CSG Systems December 2006 - October 2008
CSG Systems January 2005 - December 2006
First Data Corporation February 1999 - September 2003
Skills
SDLC, SOA, Agile Methodologies, Business Analysis, Requirements Analysis, Quality Center, Software Project..., Unix, User Acceptance Testing, XML, Vendor Management, Testing, Software Development, Program Management, Quality Assurance, SQL
Education
University of Nebraska at Omaha 1999 — 2002
MBA, Business Administration
Bangalore University 1993 — 1997
BE, Computer Science Engineering
Cornerstone Wealth Management December 2014 - Present
Catholic Foundation of Northeast Kansas January 2012 - Present
Mutual of Omaha Financial Advisors March 2011 - November 2014
Mutual of Omaha September 2009 - March 2011
BKD, LLP January 2007 - September 2009
Great West Casualty Company May 2006 - December 2006
Great West Casualty 2006 - 2006
CSG Systems May 2003 - August 2004
Skills
Insurance, Employee Benefits
Education
Creighton University School of Law 2004 — 2007
J.D., Law
Creighton University 2000 — 2004
BSBA, Accounting, Finance
Fremont Senior High School 1996 — 2000
CSG Systems Configure and Support Network SystemsNetwork EngineerCSG SystemsMarch 1995 - Present
Infocrossing March 1989 - March 1995
ConAgra Foods January 1984 - February 1989
Skills
Mainframe
Education
College of Saint Mary 1987 — 1990
Associate's degree, Network and System Administration/Administrator
The Regis Company March 2012 - Present
HKD Systems, LLC August 2011 - Present
Navigant Consulting December 2009 - August 2011
EthosPartners 2009 - 2010
CSG Systems 2000 - 2009
Cherubim Foundation 1999 - 2005
Distribution Resources Company (DRC) 1997 - 2000
Integration Alliance 1995 - 1997
The Product Line 1993 - 1995
Craig Hospital 1980 - 1988
Skills
Leadership, SQL, Software Development, Agile Methodologies, Agile Project Management, Scrum, Kanban, Python, JavaScript, Linux, Unix, HTML 5, Integration, PHP, Project Management, Conflict Resolution, ETL, Axure, iRise, iThink, Vensim, NetLogo, Professional..., Aikido (Sandan), R, Octave, JIRA, JIRA Agile, Django
Education
Colorado State University 2009 — 2011
MS, Online Teaching and Learning
University of Colorado Boulder 1980 — 1984
BA, Biochemistry
University of Colorado Boulder 1980 — 1984
BA, Molecular Biology
Radius Alert Systems January 2012 - Present
Lockheed Martin July 2009 - June 2014
Lockheed Martin July 2008 - June 2010
Lockheed Martin March 2004 - July 2008
CSG Systems August 2000 - March 2004
IBM January 1999 - August 2000
Skills
Business Development, Business Strategy, Entrepreneurship, Data Analysis, E-commerce, Business Analysis, Business Intelligence, Project Management, Program Management, Leadership, PMP, Agile Methodologies, Integration, Databases, Systems Engineering, Security, System Architecture, Process Improvement, Analysis, Project Planning, Requirements Analysis, Database Administration, Unix, DB2, Team Leadership, Perl, Earned Value Management, Database Design, Technical Leadership, Oracle, SQL, Enterprise Architecture, Proposal Writing, Strategy, Proposal Leadership, Risk Management, Data Modeling, Software Development, Management, iBeacon, Marketing, WordPress
Education
Regis University 2006 — 2007
MBA, General, 3.806
Colorado State University 1994 — 1999
BS, Computer Science
OppenheimerFunds Services, Inc. October 2007 - Present
OppenheimerFunds, Inc October 2007 - Present
Comverse December 2005 - September 2006
CSG Systems March 2002 - December 2005
Lucent Technologies March 1999 - February 2002
Kenan Systems May 1983 - February 1999
Skills
Start-ups, SaaS, Product Management, Business Development, Strategy, Strategic Planning, Management, Consulting, Cross-functional Team..., Business Strategy, Integration, Professional Services, Customer Service, Outsourcing, Leadership, Business Analysis, Telecommunications, Sales, Business Transformation, Marketing Strategy
Education
Massachusetts Institute of Technology - Sloan School of Management 1982 — 1984
SM, Finance, MIS
College of the Holy Cross 1978 — 1982
BA, Economics, Accounting
Cumberland High School
OpFocus, Inc. December 2012 - Present
OpFocus, Inc. July 2011 - December 2012
OpFocus, Inc. January 2010 - July 2011
CSG Systems July 2000 - December 2009
Skills
Business Analysis, Salesforce.com, Cloud Computing, Business Process, Software Project..., Requirements Analysis, Product Management, Business Process..., Analysis, Data Migration, Consultancy, Sales Management, SaaS, Project Management, CRM, Marketing Automation, Enterprise Software, Process Improvement, Analytics
Education
California State University-Hayward - School of Business and Economics
University of Alaska Fairbanks
Routt County Colorado January 2002 - Present
Convergent Communications February 2000 - October 2001
CSG Systems June 1998 - February 2000
Triple-i September 1997 - June 1998
Tele-Communications, Inc June 1995 - September 1997
Rocky Mountain News June 1993 - June 1995
BDM, Inc September 1991 - June 1993
National Security Agency June 1988 - September 1991
Skills
System Administration, Unix, IT Management, Software Development, Program Management, Management, Project Management, Integration, System Architecture, IT Strategy, Process Improvement, Leadership, Team Leadership, Vendor Management, Disaster Recovery, Budgets, Enterprise Architecture, Security, Business Analysis, Data Center, Strategic Planning, IT Operations, Network Design, Team Building, Government, Software Project..., Project Planning, Administration, Change Management, ITIL, Analysis, Operations Management, Windows, Wireless, Software Documentation, Requirements Analysis, Business Intelligence, Telecommunications, SDLC, Agile Methodologies, SQL, Customer Service, Databases, Budgeting, Customer Relations, Problem Solving, Planning, Workshop Facilitation
Education
Adams State University 1983 — 1988
BS
Pivotal Software, Inc. October 2014 - Present
Pivotal Software, Inc. April 2014 - October 2014
Disney Interactive at The Walt Disney Company January 2013 - March 2014
Zynga April 2011 - January 2013
eBay August 2009 - March 2011
eBay November 2004 - October 2009
CSG Systems May 2000 - November 2004
Pinnacol Assurance December 1998 - May 2000
Kaiser Permanente May 1994 - December 1998
Skills
Software Development, Data Warehousing, Data Mining, OLAP, ERP, Product Management, E-commerce, Agile Methodologies, Analytics, Agile Project Management, Scrum, Software Project..., Unix, Cross-functional Team..., Mobile Applications, Program Management, Strategy, Integration, CRM, Business Intelligence, Project Management, Management
Education
Boston College
BA, Economics
Boston College
BA, Theology
University of Colorado
MS, Information Systems
University of Colorado
MBA
Trustwave March 2010 - Present
Critigen December 2007 - December 2009
CSG Systems May 2005 - December 2007
Systest Labs December 2003 - May 2005
GE Energy 1999 - 2003
Skills
Test Planning, Agile Methodologies, Testing, Test Automation, Linux, Quality Assurance, Manual Testing, Unix, Scrum, SQL, Waterfall, SharePoint, Java, Software Project..., Perl, Test Cases, Databases, Integration, Regression Testing, Software Quality..., SDLC, Web Applications, Oracle, Software Development, Requirements Analysis, User Acceptance Testing, Quality Center, Microsoft SQL Server, Mobile Applications, XML, CSS, System Testing, HP Quality Center
Education
Colorado State University 1993 — 1997
BSBA-CIS, Business - CIS
Fiserv April 2008 - January 2011
Comverse, Inc December 2005 - April 2008
CSG Systems March 2002 - December 2005
Caltech AF 1990 - 2003
Alcatel-Lucent January 2000 - February 2002
Lucent-Kenan 1999 - 2002
Alcatel-Lucent June 1998 - January 2000
Alcatel-Lucent June 1998 - January 2000
AT&T, Alcatel-Lucent, Bell Labs July 1990 - June 1998
Skills
SDLC, Quality Assurance, Process Improvement, Documentation, Release Management, Testing, Software Quality..., Unix Shell Scripting, Unix, Perl, Shell Scripting, Test Automation, Quality Center, ClearCase, Agile, Requirements Analysis, Test Planning, Software Development, Visio, C, Linux, SQL, Telecommunications, Databases, PL/SQL, Solaris, System Testing, Python, Subversion, Windows, Integration, Scripting, Process Development, Programming, Software Engineering, Software Documentation, Oracle, Test Cases, Operating Systems
Education
Caltech 1966 — 1969
phd
New York University
University of Pennsylvania
AppNexus May 2015 - Present
American Express OPEN September 2013 - May 2015
Deloitte Consulting August 2011 - September 2013
Deloitte September 2008 - August 2011
Avaya May 2007 - August 2007
CSG Systems 2004 - 2006
VI Tuning, Inc 2002 - 2005
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2008
Master of Business Administration (MBA), Strategy, Finance, and Marketing
Tufts University 2000 — 2002
MS, Mechanical Engineering
Tufts University 1996 — 2000
BS, Mechanical Engineering
Staples High School 1992 — 1996
Karstens Investment Counsel April 2013 - Present
Merrill Lynch September 2010 - December 2012
World Marketing May 2009 - September 2010
Aureus Medical Group October 2008 - April 2009
CSG Systems February 2007 - June 2008
CSG Systems April 2005 - January 2007
CSG Systems January 2000 - April 2005
Skills
Strategic Planning, Networking, Account Management, Retirement Planning, Business Development, Management, Strategy, Investments, Sales, Sales Operations, Insurance, Portfolio Management, Financial Services, Customer Satisfaction, Estate Planning, Outsourcing, Business Planning, Entrepreneurship, Sales Process, Strategic Partnerships, New Business Development, Finance, Business Analysis, Start-ups, Marketing, Project Management, Negotiation, Small Business, Leadership, Salesforce.com, Time Management, Risk Management, Employee Benefits, Wealth Management
Education
The American College of Financial Services 2011 — 2013
Financial Planning and Services
Bellevue University 2001 — 2009
Bachelors of Science, Organizational Systems Management
Paylocity May 2013 - Present
CSG Systems May 2008 - May 2013
DRW Trading October 2007 - April 2008
Parlano July 2005 - September 2007
SIEMENS Building Technologies June 2000 - May 2005
APCO May 1999 - June 2000
Argonne National Laboratory January 1997 - May 1999
Skills
.NET, C#, Design Patterns, Software Development, Object Oriented Design, Test Driven Development, Silverlight, JavaScript, Distributed Systems, ASP.NET AJAX, ASP.NET MVC, WPF
Education
Illinois Institute of Technology 2001 — 2005
Masters, Software Engineering
Benedictine University 1996 — 1999
Bachelors, Computer Science
Level 3 Communications June 2011 - Present
Level(3) Communications April 2009 - June 2011
Level 3 Communications December 2007 - December 2008
CSG Systems August 2000 - October 2007
Skills
Integration, Project Management, Data Warehousing, Telecommunications, Business Analysis, Product Management, Requirements Analysis, Vendor Management, Business Intelligence, Agile Methodologies, Process Improvement, Visio, Program Management, SQL, Billing Systems, Cross-functional Team..., Business Process, SDLC, Business Requirements, Systems Analysis, Certified Scrum Master
Education
Colorado State University 2010 — 2013
M.S. Management, Leadership Strategy and Innovations, Online Education
Regis University 2005 — 2010
B.S Management/B.S. Marketing, Business Management and Marketing
Regis University 2005 — 2010
BS; M.S Management, Business Administration and Marketing; Strategy and Innovation
Aon Hewitt February 2014 - Present
Aon Hewitt October 2011 - February 2014
CommScope 2005 - September 2011
CSG Systems April 2003 - May 2005
DoubleTree Guest Suites by Hilton 1998 - 2003
Skills
Microsoft Office, SAP R/3, SAP HR, SAP PA, Microsoft Office 2007, JavaScript, Java, HTML, Change Management, Deferred Compensation, HRIS, SAP, Management, Telecommunications, Human Resources, Customer Service, Employee Benefits, Employee Relations
Education
Bellevue University
University of Nebraska at Omaha
Business Administration and Management, General
SIS/NGS December 2014 - Present
NIIT Technologies Limited - Ceasars Entertainment Corp. December 2012 - 2014
Medical University of South Carolina June 2012 - December 2012
IBM Boulder Colorado April 2011 - May 2012
IBM Integrated Technology Delivery - Dubuque, IA GDC April 2010 - April 2011
Wheatfields March 2009 - April 2010
Catholic Cemeteries Archdiocese of Omaha March 2007 - March 2009
NRG Media September 2006 - February 2007
CSG Systems June 2000 - October 2005
Inacom 1997 - 2000
Skills
Unix, Data Center, Disaster Recovery, System Administration, Virtualization, ITIL, Information Technology, Linux, VMware, SAN
Education
Briar Cliff University
TD Ameritrade March 2014 - Present
TD Ameritrade August 2010 - March 2014
TD Ameritrade May 2004 - August 2010
Nebraska Legislature January 2003 - May 2004
First Data Corporation 1999 - 2002
CSG Systems May 1994 - May 1998
Skills
SDLC, Portfolio Management, Risk Management, Business Analysis, Vendor Management, Financial Services, Process Improvement, Securities, Equities, Relationship Management, Visio, Requirements Gathering, Project Portfolio..., Requirements Analysis, Software Documentation, Software Project..., Program Management, Business Requirements, Project Management, Management, Enterprise Software, Waterfall, PMO, Business Process..., IT Strategy, Agile Project Management, Enterprise Architecture, Integration, Business Process
Education
Creighton University
BSBA, Finance
Kiewit July 2012 - Present
CSG Systems November 2010 - July 2012
First National Bank January 2006 - November 2010
First National Bank of Omaha 2006 - November 2010
Northern Natural Gas 2002 - 2006
Skills
Data Center, Telecommunications, Disaster Recovery, Cisco Technologies, Management, Enterprise Architecture, Integration, Vendor Management, Security
Education
Bellevue University 2004 — 2006
Bachelor of Science (BSc), Computer Science
Des Moines Area Community College 1991 — 1999
BA, Computer Science
CSG International March 2013 - Present
CSG International January 2011 - March 2013
CSG Systems December 2009 - January 2011
Prairie Interactive Messaging; A CSG Company January 2008 - November 2009
CSG Systems January 2003 - January 2008
CSG Systems March 1997 - January 2004
Deloitte & Touche LLP 1995 - 1997
Intellitek, INC 1992 - 1995
Arthur Andersen LLP 1988 - 1993
Skills
Program Management, Agile, Team Leadership, Billing Systems, Visio, Strategic Planning, Process Improvement, Quality Assurance, Agile Methodologies, Strategy, Business Analysis, Software Development, Disaster Recovery, Vendor Management, Software Project..., Business Process, SaaS, Project Management, Integration, IT Management, SDLC, SQL, Product Management, Management, Requirements Analysis, Requirements Gathering, Software Documentation, Business Process..., MS Project, IT Strategy, Telecommunications, Cross-functional Team..., Change Management, Consulting, PMO, Enterprise Architecture
Education
Creighton University 1986 — 1988
BSBA - Accounting, Accounting and Finance
Creighton University 1980 — 1983
Bachelor of Science (BS), Mathematics
St. Paul's High School 1978 — 1980
High School Diploma
CSG International February 2011 - Present
CSG Systems August 2006 - February 2011
CSG Systems June 2001 - September 2006
CSG Systems June 1998 - May 2001
MassMutual Financial Group 1997 - 1998
Mutual of Omaha Insurance Company 1992 - 1997
Skills
Business Analysis, Integration, Account Management, Requirements Analysis, Management, Process Improvement, Software Project..., Vendor Management, Strategic Planning, Project Management
Education
Bellevue University
BS, Business Administration/Management
University of Nebraska at Omaha
DaVita (Long term contract through Clarus Group) September 2014 - Present
Enserca Engineering April 2014 - September 2014
Western Union December 2013 - February 2014
MoneyGram International July 2009 - September 2013
Staples May 2009 - July 2009
First Data Corporation December 2007 - February 2009
DCP Midstrean (through Intellisource) June 2007 - December 2007
ViaWest October 2005 - December 2006
Truckload Management / ACS June 2005 - October 2005
CSG Systems 2000 - 2002
Skills
PCI DSS, Process Improvement, ITIL, Business Analysis, Technical Writing, SnagIt, Software Documentation, Information Technology, Security, Data Center, Enterprise Software, PMO, SDLC, Visio, Requirements Analysis, SharePoint, Vendor Management, Outsourcing, Cross-functional Team..., PMP, Project Planning, Six Sigma, Call Centers, Management, Disaster Recovery, Requirements Gathering, Project Management, Business Process
Education
University of Colorado Denver 1993 — 1995
English Writing
Arapahoe Community College 1990 — 1993
Associate of Arts (AA), English Writing
CSG Systems February 2006 - Present
CSG International February 2005 - June 2006
Nebraska Orthopaedic Associates June 2004 - February 2005
The Richdale Group December 2003 - April 2004
Skills
Solution Selling, Account Management, Strategic Partnerships, Direct Sales, Salesforce.com, Product Management, Lead Generation, SaaS, Telecommunications, Professional Services, Sales, Marketing Strategy, Product Marketing, CRM, New Business Development, Enterprise Software, Strategy, Go-to-market Strategy, Integration, Cross-functional Team..., Sales Management, Process Improvement, Business Analysis, Customer Experience, Print Production, B2B Marketing, Customer Acquisition, Customer Retention, Marketing, Negotiation
Education
Briar Cliff University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
CRI September 2015 - Present
Sogeti January 2015 - July 2015
Northern Natural Gas November 2008 - January 2015
Physicians Mutual Ins. Co. August 2007 - November 2008
Physicians Mutual Ins. Co. September 2004 - August 2007
Physicians Mutual February 2001 - September 2004
CSG Systems 1997 - 2001
CSG Systems 1997 - 1998
Boys Town 1996 - 1997
Skills
Software Quality..., LoadRunner, Performance Testing, Agile Methodologies, Quality Center, Test Automation, Quality Assurance, SDLC, Test Cases, Test Planning, Testing, ClearQuest, Web Applications, Requirements Analysis, Requirements Gathering, User Acceptance Testing, Integration, Software Documentation, QTP, SQL, JIRA Administration, AccuRev Administration, Oracle, Manual Testing, JIRA, Business Process, Waterfall, DB2, Test Strategy, Visio, RUP, Scrum, Requirements Management, Business Requirements, Agile Project Management, Regression Testing, Databases, Systems Analysis, SharePoint, Software Project..., Functional Testing, XML, Unix, Certified Scrum Master..., TFS, Microsoft SQL Server
Education
Bellevue University 1998 — 1999
Bachelor of Science (BS), Management Information Systems, General
St Charles Community College 1993 — 1994
Associate of Science (A.S.), Electronics Engineering Technology
FedEx April 2005 - Present
Calpine 2001 - 2005
Hewlett-Packard 1998 - 2001
CSG Systems 1996 - 1998
Sales 1993 - 1996
US Army 1989 - 1993
Skills
Disaster Recovery, Unix, IT Management, Security, Cisco Technologies, Enterprise Architecture, Troubleshooting, Active Directory, Data Center, VMware, Virtualization, HP Openview, WebTrends Analytics, RSA enVision, Qualys, CiscoWorks, Netscout, Perl Script, Java, JavaScript, HTML, Information Security
Education
Colorado Technical University 2003 — 2005
MSM, Management, Information Systems Security, 3.95/4.00
University of Phoenix 2000 — 2003
BS, Information Systems, Web Management, 3.42/4.00
Yonsei University 1991 — 1991
Korean Language and Literature, 191/200
Continuing Education
Alegent Health Vantage Info SpecialistCSGJune 1998 - August 2004
CSG Systems 1998 - 2004
Designer Blinds 1996 - 1998
Education
Bellevue University 1989 — 2004
West Corporation December 2009 - Present
West Corporation January 2005 - December 2009
West Corporation July 2004 - December 2004
West Corporation September 2002 - June 2004
CSG Systems November 1999 - August 2002
West Corporation July 1996 - November 1999
Skills
IVR, Call Center, Telephony, Telecommunications, SaaS, VoIP, Integration, Requirements Analysis, Product Management, Business Analysis, SIP, Software Development, Unified Communications, Cloud Computing, CTI, Software Project..., Architecture, Process Improvement, Business Intelligence, Troubleshooting, Program Management, Unix, Team Management, Speech Recognition, SDLC, XML, Databases, Java, Analysis, Enterprise Architecture, Linux, IT Management, SQL, Solution Design, Solution Architecture, Mobile, Genesys, Call Routing, Visio, SOA, TCP/IP, Web Services, Vendor Management, Disaster Recovery, SharePoint, Enterprise Software, ACD, Professional Services, Virtualization, Call Centers
Education
Bellevue University 1997 — 1999
BS, MIS
Kiewit 2014 - Present
TD Ameritrade May 2012 - September 2014
West August 2007 - May 2012
CSG Systems May 1998 - May 2007
West 1997 - 1998
USMC 1991 - 1997
Skills
Analysis, C, CICS, COBOL, Call Centers, Easytrieve, FTP, HTML, IBM Utilities, IVR, JCL, Microsoft Office, Oracle, Process Improvement, Quality Assurance, Quality Center, Requirements Analysis, SDLC, Software Documentation, Syncsort, TSO, Telecommunications, Testing, Troubleshooting, Unix, Vendor Management, Visual Basic
Education
Bellevue University 1998 — 2002
mis
Metropolitan Community College 1997 — 1998
General Studies
Creighton University 1997 — 1997
associates, Mainframe programmer
University of California, Irvine 1995 — 1996
C.A.D.
Daniel J Gross 1990 — 1991
Holy Cross 1980 — 1987
CSG International January 2014 - Present
CSG International December 2010 - December 2013
Intec July 2006 - December 2010
Comverse October 2005 - July 2006
CSG Systems March 2002 - October 2005
Lucent Technologies July 2000 - August 2001
Sundyne Corporation October 1995 - July 2000
Fina Oil and Chemical May 1994 - October 1995
Skills
Telecommunications, Solution Selling, Pre-sales, Professional Services, SaaS, Product Management, Mobile Devices, Enterprise Software, Go-to-market Strategy, Strategic Partnerships, Cloud Computing, Managed Services, Sales, CRM, Integration
Education
Regis University 1999 — 2001
MBA, Finance and Operations
Colorado School of Mines 1990 — 1994
BS, Chemical Engineering
CSG Systems Inc September 2013 - Present
CSG Systems January 2002 - September 2013
Bradford Coenen Ashford January 1998 - January 2003
Sheppards Business Interiors January 1998 - January 2001
Skills
Vendor, Invoicing, Accounts Payable, General Ledger, Payroll, Billing Systems, Forecasting, Pricing, Purchasing, Vendor Management, Order Management, Process Improvement, Inventory Management
Education
Bellevue University 2008 — 2015
Master of Business Administration (M.B.A.), Accounting and Tax
Bellevue University 2004 — 2008
BS, Accounting
Midland Lutheran College 1991 — 1995
BS, Business Administration & Economics
PayPal June 2013 - Present
PayPal July 2008 - June 2013
ACI Worldwide September 2005 - June 2008
SunGard Higher Education 2004 - 2005
CSG Systems 2000 - 2005
Creighton University 1990 - 1996
Skills
SDLC, Business Analysis, Agile Methodologies, SQL, Requirements Analysis, Business Intelligence, Oracle, Requirements Gathering, Software Project..., Software Development, Integration, SharePoint, Microsoft SQL Server, Visio, Management, Software Documentation, Databases, Testing, Vendor Management, Process Improvement, Agile Project Management, Enterprise Architecture, Leadership, Project Planning, CRM, IT Strategy, PMP
Education
Creighton University 1986 — 1991
Bachelor of Science (BS), Business
TerraLocke Sustainability Consultants January 2008 - Present
CSG Systems July 2000 - December 2007
Telution 2000 - 2006
Edward Don & Company 1992 - 1994
Education
University of Rochester - Simon Business School 1992 — 1994
MBA, Finance
Clark University
CSG Systems 2010 - Present
Robert Half Technology 1998 - 1998
Maytech Interactive 1996 - 1998
Skills
Requirements Analysis, Business Analysis, Software Project..., Agile Methodologies, SDLC, Integration
Education
Benedictine College 1989 — 1993
CSG Systems July 2001 - Present
Education
Bellevue University 2004 — 2007
Master of Science, Computer Information Systems
CSG Systems Senior Project ManagerCSG International1997 - Present
Skills
Agile Methodologies, Product Management, Requirements Analysis, Business Analysis, Billing Systems, Integration, Software Project..., SDLC, Project Management, Software Development, Process Improvement, Vendor Management, Software Documentation
Education
Bellevue University 1993 — 1996
CSG Systems May 2007 - Present
Skills
Release Notes, FrameMaker, Online Help, DITA, Manuals, Technical Communication, SharePoint, Online Help Development, Author-it, Software Documentation, MadCap Flare, RoboHelp, SnagIt, Technical Writing, Agile Methodologies, Technical Documentation, Visio, Content Management, Editing, Copy Editing, XML
Education
Bellevue University 2011 — 2014
Master of Management Information Systems
CSG Systems February 2011 - Present
Advantage Business Media 2006 - 2011
Reed Business Information 1993 - 2005
Gordon Publications 1989 - 1993
Education
Kutztown University of Pennsylvania 1985 — 1988
BS, Computer Information Science
County College of Morris 1983 — 1985
AS, Honors Program/Math & Science
CSG Systems July 2008 - Present
CSG Systems July 2005 - July 2008
West Corporation November 2003 - July 2005
First Data Resources, FDR, FDC, FDI, First Data Corp 1990 - 2003
First Data Resources 1990 - 2003
Skills
TSO, JCL, COBOL, VSAM, DB2, SQL, Mainframe, Software Development, Requirements Analysis, Databases, Agile Methodologies, Database Design, Web Services, XML, Testing, Software Project..., Microsoft SQL Server, CICS, Web Development, Autosys Job Scheduling, Java
Education
Creighton University 1985 — 2000
B.S., Computer Science
Oracle 2007 - Present
Boart Longyear 2006 - 2007
Iomega 2002 - 2006
CSG Systems 2001 - 2002
Iomega 1998 - 2001
Oracle Corporation 1996 - 1998
Price Waterhouse Management Consultants 1993 - 1995
Skills
Agile Methodologies, Business Intelligence, Product Management, ERP, Oracle E-Business Suite, Enterprise Software, SaaS, Oracle Applications, Software Project...
Education
Brigham Young University 2004 — 2006
EMBA
Brigham Young University 1989 — 1993
MAcc
Oriental Trading Company 2013 - Present
West Corporation June 2009 - April 2013
CSG Systems November 2006 - August 2010
Hewlett Packard 2000 - 2006
HP 2000 - 2006
Skills
SDLC, Agile Methodologies, Software Project..., Requirements Analysis, Integration, Business Analysis, Process Improvement, Visio, SQL, Software Development, Testing, Quality Assurance, Vendor Management, Requirements Gathering, Data Warehousing, ETL, PMP, SharePoint
Education
Bellevue University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
Metropolitan Community College
Associate's degree, Information Technology
Leidos August 2003 - Present
Colorado Technical University April 2001 - September 2005
CSG Systems March 2001 - August 2003
Optika November 1996 - February 2001
SAIC May 1993 - November 1996
General Motors / Hughes Electronics June 1985 - May 1993
Skills
Technical Writing, Microsoft Office 2007, Customer Service, Customer Product..., Microsoft Visio, SharePoint, Adobe Acrobat..., Microsoft Project, Manual Testing, SDLC, Requirements Analysis, Software Development, Agile Methodologies, Records Management, Customer Facing..., Enterprise..., Content Management, Business Systems..., Professional Services, Document Capture, Visio, Analysis, Software Documentation, Program Management, Windows, Project Planning, Integration, Business Analysis, System Administration, Leadership, Security, Process Improvement, Business Process, Troubleshooting, Cross-functional Team..., Oracle, Enterprise Architecture, Training, Management, Databases, Microsoft Office
Education
Colorado Technical University 1996 — 2000
MS, Computer Science
Westmont College 1978 — 1982
BA, Sociology
OCLC May 2012 - Present
Comverse October 2005 - May 2012
CSG Systems March 2002 - October 2005
Lucent January 2001 - March 2002
Gateway January 1998 - January 2001
Bowling Green State University August 1996 - January 1998
Skills
FrameMaker, Software Documentation, Technical Documentation, Technical Writing, Visio, Online Help, Adobe Acrobat, Manuals, Telecommunications, Technical Communication, Documentation, Windows, Usability Testing, Word, PowerPoint, Document Management, Writing, Microsoft Office, Excel, Instructional Design, Editing, Unix, Content Management, Microsoft Excel, ClearCase, HTML, Camtasia, Publishing, Guides, User Interface, RoboHelp, Requirements Gathering, SnagIt, User-centered Design, Program Management, XML, Single Sourcing, Information Design, Quality Assurance, User Experience, SharePoint, Information Architecture, Captivate, Testing, Release Notes, Agile Methodologies, Microsoft Word, Project Management, User Interface Design, E-Learning
Education
Bowling Green State University 1996 — 1998
M.A., English: Scientific and Technical Communication
Miami University 1989 — 1993
B.A., Speech Communications
Charles Schwab April 2015 - Present
CIGNA Healthcare 2008 - 2013
House of Reprentatives - IT Center 2004 - 2008
CSG Systems 2002 - 2003
Lucent 2000 - 2002
NeXstar Pharmaceuticals 1996 - 1999
Supragen 1994 - 1996
Skills
Software Development, Requirements Analysis, Requirements Gathering, Software Project..., Process Improvement, SDLC, MS Project, Microsoft SQL Server, Quality Assurance, ISO/CMMI, Software System Analysis, Requirements Management, Training, Mentoring, Problem Identification, Problem Solving, Risk Management, User Acceptance Testing, ITIL, UML, Unix, SQL, Visio, Project Management, Oracle, Software Documentation, Quality Center, SharePoint, Business Analysis, Java Enterprise Edition, Telecommunications..., Kenan Arbor, Enterprise Software, PMP, Agile Methodologies, Testing, Vendor Management, Business Requirements
Education
Universidade Católica de Brasília 2004 — 2005
MBA, Information Systems Management
Universidade de Brasília
Bachelors, Biology, General
Universidade de Brasília
Master of Sciences, Biochemistry and Molecular Biology
Cox Business September 2004 - Present
Voda One April 2003 - September 2004
CSG Systems August 2001 - August 2002
Skills
Account Management, Telecommunications, Negotiation, Cold Calling, Sales Management, Sales Operations, Direct Sales, Time Management, New Business Development, Solution Selling, Selling, Marketing, B2B, VoIP, Sales, Salesforce.com, Leadership, Marketing Communications, Public Relations, Advertising, Social Media Marketing, Strategic Partnerships, Marketing Strategy, Sales Process, Customer Retention, Lead Generation, Sales Presentations, Direct Marketing, Advertising Sales, CRM
Education
Bellevue University 1998 — 2002
BS in Business Administration with Emphasis in Management, Business Administration and Management, General
Farm Credit Services of America June 2013 - Present
CSG Systems May 2005 - June 2013
Intrastar 2001 - 2007
Skills
Agile Methodologies, Software Development, XML, C#, Web Services, .NET, Microsoft SQL Server, SQL, WCF, Java, Unix, Scrum
Education
Arizona State University 2000 — 2002
Bachelor of Engineering (B.E.), Mechanical Engineering
University of Nebraska-Lincoln 1997 — 2000
Jeppesen June 2009 - Present
cognence, inc. 2005 - June 2009
Jeppesen 2006 - 2008
Providence Health Care 2007 - 2007
Highmark Blue Cross Blue Shield January 2005 - December 2005
CSG Systems November 1998 - December 2004
Kenan Systems 1998 - 2004
MCI Systemhouse 1996 - 1998
AT&T 1990 - 1996
Skills
ClearCase, ClearQuest, Software Configuration..., Requisite Pro, Perforce, SDLC
Education
American University - Kogod School of Business
MIS, Computers
Mount Ida College 1985 — 1987
Assoc, Accounting
Election Systems & Software September 2013 - Present
Studio C41 2013 - 2014
Client Resources, Inc. January 2012 - September 2013
Free Range Data, LLC August 2009 - January 2012
Opticard Payment Services, a Planet Group Company June 2007 - August 2009
Planet Consulting November 1997 - August 2009
Planet Group, Inc. January 2006 - June 2007
CSG Systems September 2004 - January 2006
plaNet Consulting, Inc. October 1997 - September 2004
Orant Group October 1997 - October 1998
Education
Bellevue University 1991 — 1995
BS
CSG Systems July 2010 - Present
First Data Resources 1997 - 2010
Accenture June 2008 - May 2009
First Data June 1997 - May 2008
Education
Central College 1993 — 1997
BS, Information Systems
CSG Systems March 2009 - Present
Education
Briarcliffe College 2003 — 2007
Bachelor, Networking and IT
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
CA Technologies November 2006 - June 2014
CSG Systems April 2000 - November 2006
West Interactive April 1996 - April 2000
Skills
Unix, Enterprise Software, Solution Architecture, Enterprise Architecture, Cloud Computing, Integration, Pre-sales, ITIL, Professional Services, IT Service Management, Requirements Analysis, SDLC, Virtualization, Service Desk Management, SQL, Disaster Recovery, Vendor Management, Solaris, IT Strategy, Process Improvement, Service Desk, SaaS
Education
Bellevue University 2002 — 2004
MBA, Business
Nebraska Wesleyan University 1990 — 1995
BS, Mathematics
Lincoln Northeast High School 1987 — 1990
Thomson Reuters May 2014 - Present
Qwest Communications July 2006 - September 2008
Tata Consultancy Services November 2005 - June 2006
CSG Systems September 2003 - October 2005
Sun Microsystems January 2003 - July 2003
Skills
Netcool, Perl, SQL, Unix, Shell Scripting, Linux, Java, Test Automation, SDLC, PL/SQL, Oracle, Testing, SNMP, Integration, Unix Shell Scripting, Telecommunications, IP
Education
Birla Institute of Technology 1999 — 2003
B-Tech, Computer science
Birla Institute of Technology and Science, Pilani 1999 — 2003
B.E.Hons, Computer Science
eBay Inc July 2013 - Present
CSG International March 2012 - July 2013
CSG Systems August 2007 - March 2012
West Telemarketing April 2006 - August 2007
West Telemarketing April 2005 - March 2006
Heartland Mortgage Corporation December 2003 - March 2005
Skills
Credit Cards, Risk Management, Account Management, Cross-functional Team..., Process Improvement, Customer Satisfaction, Analysis, Vendor Management, Customer Service, Program Management, Sales, Team Building, Team Leadership, Cold Calling, Software Documentation, Strategic Planning, Microsoft Office, Relationship Management, Payments
Education
Bellevue University 2005 — 2007
BS in Business Administration, Business
Bellevue University 2004 — 2007
BS in Business Administration, Finance Emphasis
Texas Workforce Commission March 2011 - Present
Mark of Excellence Pizza Company February 2008 - August 2011
Jonworks Graphic Design 2001 - 2009
CSG Systems 2005 - 2006
Compass Print and Mail May 1998 - June 2000
Mail Box-Alliance Data Systems May 1998 - June 2000
Advanced Response Marketing April 1997 - May 1998
DMDA March 1995 - October 1996
Skills
Non-profits, Customer Satisfaction, Microsoft Word, Microsoft Excel, Outlook, Customer Service, Microsoft Office, PowerPoint, Training, Project Management, Team Building, Public Speaking, Data Entry, Inventory Management, Fundraising, Report Writing, Strategic Planning, Direct Mail, Photoshop, Management, QuickBooks, Nonprofits, SAP, Sales, Advertising, Marketing
Education
Tarrant County College 2013 — 2015
Associate’s Degree, Assoc. of Liberal Arts to be awarded on 9-4-15, 3.96 gpa
Cameron University 1982 — 1986
Criminal Justice
CSG Systems
Skills
Requirements Analysis, Agile Methodologies, Quality Center, SDLC, Billing Systems, Software Quality..., SQL, Software Project..., User Acceptance Testing, Test Planning, Integration, System Testing, QTP, Testing, Regression Testing
Education
Bellevue University 1990 — 1993
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General, 3.1
Travelers August 2012 - Present
AD3I Systems Inc June 2009 - July 2012
NewYork & Company August 2005 - February 2009
CSGSystems June 2005 - July 2005
NCR February 2004 - May 2005
CSG Systems April 2003 - January 2004
Mascon Global January 2002 - January 2003
Lucent Technologies January 2001 - December 2001
Satyam July 1997 - February 2000
Skills
C++, Data Warehousing, Databases, SQL, Unix, Database Design, Software Development, Data Modeling, Architectures, Integration, Software Design, Performance Tuning, Perl, Shell Scripting, Oracle, Agile Methodologies, Requirements Analysis, Software Engineering
Education
Andhra University 1993 — 1997
B.Tech, Computer Science Engineering
CHI Health October 2010 - Present
COMSYS August 2009 - September 2010
Technisource October 2008 - March 2009
West Interactive August 2005 - June 2008
Transaction Application Group (TAG) March 2004 - August 2005
Client Resources, Inc. March 2003 - February 2004
CSG Systems September 1999 - May 2003
First Data Resources December 1993 - September 1999
Clarkson Hospital January 1992 - December 1993
Valmont Industries June 1988 - January 1992
Skills
MS Project, Documentation, Analysis, Project Estimation, PMP, Project Management, Quality Assurance, Software Documentation, SDLC, SharePoint, Visio, Information Technology, Microsoft Project, Business Process
Education
Technology As Promised (TAP) University 2010 — 2010
Certification, Six Sigma Green Belt
TAPUniversity 2008 — 2008
Certificate, PMP Preparation
Buena Vista University 1987 — 1989
BA, Psychology/Computer Science
Iowa Western Community College 1983 — 1985
AA, Business Management/Computer Science
Electronic Computer Programming Institute 1980 — 1980
Certificate, Computer Programming
Solutions 4Earth January 2006 - Present
CSG Systems April 2000 - September 2005
Skills
Team Building, Customer Service, Business Analysis, Budgets, Leadership, Sales Management, Strategic Planning, Sales, Vendor Management, Operations Management, Management, Team Leadership, Project Management, Account Management, Microsoft Office
Education
Bellevue University 1991 — 1993
BS, Business
CSG Systems July 2009 - Present
Lincoln Benifit Life 2008 - 2009
First Data Corp 1997 - 2008
First Data Resources 1988 - 2008
Skills
SDLC, JCL, COBOL, TSO, Software Development, Fileaid, Requirements Analysis, Agile Methodologies, SQL, Requirements Gathering, DB2, Unix, Visio, Mainframe
Education
Bellevue University
Blue Cross and Blue Shield of Nebraska November 2013 - Present
Lowe's Home Improvement August 2012 - November 2013
CSG Systems January 2008 - February 2012
CSG Systems 2003 - 2008
Skills
Human Resources, Onboarding, Employee Relations, HRIS, Change Management, HR Policies, Succession Planning, Deferred Compensation, Benefits Administration, Employee Engagement, Talent Management, Performance Management, Workforce Planning, Talent Acquisition, Management
Education
Bellevue University
Bachelor's Degree, Human Resource Management
First Data Corporation July 2015 - Present
Dietze Music House February 2015 - Present
OxBow DMS - McCallie Associates March 2012 - September 2014
CSG Systems October 2009 - December 2011
First Data Corporation 2007 - 2009
First Data Resources 1999 - 2005
Skills
Linux, COBOL, Unix, SQL, Software Development, Java, SDLC, JCL, HTML, Relational Databases, JavaScript, MySQL, Object Oriented Design, Technical Support, PHP, JQuery, MVC Architecture
Education
Bellevue University 2006 — 2007
Bachelor of Science (BS), Computer Science
University of Nebraska at Omaha 1990 — 1995
Bachelor of Arts (BA), International Business
Solutionary February 2011 - Present
First Data Corporation May 2009 - July 2011
Planet Group, Inc. January 2005 - April 2009
CSG Systems January 1999 - January 2005
Lozier Corporation April 1998 - January 1999
PKS April 1997 - April 1998
The Blackstone Group August 1996 - April 1997
ACI Worldwide March 1994 - August 1996
Skills
Scrum, Agile Project Management, SDLC, Enterprise Architecture, Requirements Analysis, Project Management, Management, Java Enterprise Edition, Hadoop, Software Project..., Java, SQL, Software Development, Agile Methodologies, Business Analysis
Education
Bellevue University 2000 — 2002
Bachelor of Science, E-Business
Creighton University 1999 — 2001
Certificate, E-Commerce
Iowa Western Community College 1992 — 1994
Associate Applied Science, Computer Programming
Insight Global November 2014 - March 2015
DLS Systems November 2010 - April 2014
10 til 2 May 2010 - November 2010
Scytec Consulting September 2006 - August 2009
Raytheon January 2003 - March 2006
Time0 July 2000 - January 2001
CSG Systems January 1998 - July 2000
Information Mechanics December 1995 - December 1997
TRW January 1990 - December 1995
Skills
UML, Web Services, Oracle, Testing, Java, Databases, Tomcat, Microsoft SQL Server, Integration, C++, ClearCase, C#, ASP.NET, HTML, CSS, JavaScript, SQL
Education
California State University-Hayward 1982 — 1987
B.S., Computer Science, Mathematics
CSG Systems May 2008 - Present
Breakthrough Collaborative June 2006 - August 2007
Education
Colgate University 2007 — 2011
Bachelor of Arts, Cellular Neuroscience
Pitney Bowes Presort Services December 2002 - Present
CSG Systems August 1983 - August 2002
Skills
Solution Selling, Account Management, SaaS, Process Improvement
Education
Creighton University 1975 — 1978
Bachelors
CSG Systems April 2004 - Present
Mutual of Omaha October 1997 - April 2004
SAIC April 1990 - September 1997
Honeywell Information Systems June 1980 - March 1990
Education
Bellevue University 1990 — 1996
BA, Information Management
CSG International May 2013 - Present
CSG Systems October 2010 - May 2013
CSG Systems November 2007 - October 2010
CSG Systems April 2005 - November 2006
West Corporation March 2000 - April 2005
West Corporation January 1999 - March 2000
Skills
T-SQL, IIS, Microsoft SQL Server, SQL, SSRS, SSIS, ETL, Database Design, .NET, VB.NET, System Administration, XML, Databases, Software Development
Education
University of Nebraska at Omaha 2009 — 2012
MS, MIS - Concentration in Database Management
Bellevue University 1995 — 1999
BS, Computer Information Systems
ICS-NETT 2010 - 2010
CSG Systems June 2007 - December 2009
Skills
Requirements Analysis, Unix, Integration, Quality Center, Business Analysis, SDLC, Testing, Software Project..., QTP, Test Planning, Test Automation, Agile Methodologies, User Acceptance Testing, Software Quality..., Salesforce.com, Process Improvement, Java, SQL, HP Quality Center
Education
Bellevue University
Bachelor, Computer Science
CSG Systems Software Development ManagerCSG International1996 - Present
Mitchell International September 1989 - October 1996
First Federal Lincoln August 1983 - July 1989
Skills
Agile Methodologies, Software Development, Software Project..., SDLC, SQL, Integration, Unix, Microsoft SQL Server, Scrum, Requirements Analysis, .NET, Web Services, Oracle, Certified Scrum Master
Education
San Diego State University-California State University 1990 — 1992
Computer Software Engineering
Augustana College (SD) 1976 — 1980
Bachelor's Degree, Music Teacher Education
Girl Guides of Canada May 2014 - Present
Lipton LLP Chartered Accountants November 2008 - September 2010
Segal LLP July 2005 - August 2008
CSG Systems September 2003 - July 2005
Skills
Excellent Computer..., Caseview, Medicare, Lotus Notes, Lotus 123, Superb Communicator, Possess strong..., Goal-oriented..., Administrative...
Education
Centennial College 2010 — 2012
Diploma, Human Resources Management and Services
George Brown College 2002 — 2004
Certificate, Corporate Communications
Centennial College 1996 — 1999
Diploma, Office Administration Executive
CSG Systems January 2004 - Present
First Data Corporation May 1998 - December 2003
Education
Bellevue University 2000 — 2003
Bachelor of Science (BS), Marketing/Marketing Management, General
Northeast Community College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician
Defense Information Systems Agency (DISA) 2010 - Present
Marine Corps 2007 - 2010
Motorola Solutions 2005 - 2006
Sun Microsystems 1998 - 2005
CSG Systems 1996 - 1998
Naval Surface Warfare Center, Carderock Division, U.S.Navy 1989 - 1994
Skills
Program Management, Enterprise Architecture, Cloud Computing, Business Process..., IT Strategy, Requirements Analysis, ITIL, Integration, IT Management, PMP, Security, Strategy, DoD, Information Technology, CISSP, Information Assurance, Security Clearance
Education
National Defense University 2009 — 2011
Chief Information Officer (CIO) Certificate
Colorado State University 2003 — 2006
Master of Business Administration (MBA), Business Administration and Management, Beta Gamma Sigma
Regis University 1995 — 1997
Bachelor of Science (BS), Computer Information Systems, Cum Laude
Northern Virginia Community College 1984 — 1987
Associate of Arts and Sciences (AAS), Computer Information Systems, Summa Cumm Laude
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